Vendor Access. Xxxxxxxx hereby acknowledges responsibility to comply with all applicable Client policies, rules, standards, practices, and agreements, including but not limited to: safety policies, privacy policies, security policies, auditing policies, software licensing policies, acceptable use policies, and nondisclosure as required by Client to the extent such policies have been provided to Sterling and do not conflict with Xxxxxxxx's own policies and codes. For purposes of this section concerning Vendor Access, Confidential Information is defined as information that must be protected from unauthorized disclosure or public release based on state or federal law or other legally binding agreement and may include but is not limited to the following: personally identifiable information (social security number and/or financial account numbers, student education records); intellectual property (as set forth in Section 51.914 of the Texas Education Code); and medical records. Mission Critical Information is information that is defined by Client to be essential to the continued performance of the mission of Client, the unavailability of which would result in consequences to Client. In the event Sterling should obtain or be granted access to Confidential and/or Mission Critical Information of Client ("Client Information"), Xxxxxxxx will keep and protect Client Information confidential to no less than the same degree of care as required by Client policies, rules and procedures. At the expiration or early termination of this Agreement, Xxxxxxxx agrees to return all Client Information or agrees to provide adequate certification that the Client Information has been destroyed subject to regulatory obligations. Sterling, its employees, agents, contractors, and subcontractors shall use the Client Information solely in connection with performance by Xxxxxxxx of the services provided to Client pursuant to this Agreement, and for no other purpose. Should Sterling, its employees, agents, contractors, or subcontractors acquire other Client Information during the course of this Agreement, it shall not be used for Xxxxxxxx's own purposes or divulged to third parties except as necessary to provide the Services. Xxxxxxxx shall comply with all terms and conditions of any Client non-disclosure agreement applicable to this Agreement. Both parties shall each provide contact information for specific individuals. The contact for Client shall be Xxxxx Xxxx, Telephone: (000) 000-0000, Email: xxxxx@xxxxx.xxx. The designated contact for Xxxxxxxx shall be Xxxxxx Xxxxxxx, xxxxxx.xxxxxxx@xxxxxxxxxxxxxxxxx.xxx, 000-000-0000 (include email address and phone number). Should the assigned contact for either party need to be changed, the new contact information shall be updated and provided to the respective parties within 24 hours of any staff changes. Should Sterling have a need to access Client information, that request shall be directed to the Client's designated contact. Further, Xxxxxxxx is responsible for reporting all security breaches directly to Client. The Client designated contact for breaches shall be Xxxxx Xxxx (xxxxx@xxxxx.xxx, Xxxx Xxxxx (xxxxxx@xxxxx.xxx) or Client Shared Services Support (Xxxxxxx@xxxxx.xxx). Shared Services Support can be contacted 24/7. Security breach investigation reports shall be provided to the designated Client contact and Xxxxxxx@xxxxx.xxx.
Appears in 1 contract
Samples: Service Agreement
Vendor Access. Xxxxxxxx Sterling hereby acknowledges responsibility to comply with all applicable Client policies, rules, standards, practices, and agreements, including but not limited to: safety policies, privacy policies, security policies, auditing policies, software licensing policies, acceptable use policies, and nondisclosure as required by Client to the extent such policies have been provided to Sterling and do not conflict with XxxxxxxxSterling's own policies and codes. For purposes of this section concerning Vendor Access, Confidential Information is defined as information that must be protected from unauthorized disclosure or public release based on state or federal law or other legally binding agreement and may include but is not limited to the following: personally identifiable information (social security number and/or financial account numbers, student education records); intellectual property (as set forth in Section 51.914 of the Texas Education Code); and medical records. Mission Critical Information is information that is defined by Client to be essential to the continued performance of the mission of Client, the unavailability of which would result in consequences to Client. In the event Sterling should obtain or be granted access to Confidential and/or Mission Critical Information of Client ("Client Information"), Xxxxxxxx Sterling will keep and protect Client Information confidential to no less than the same degree of care as required by Client policies, rules and procedures. At the expiration or early termination of this Agreement, Xxxxxxxx Sterling agrees to return all Client Information or agrees to provide adequate certification that the Client Information has been destroyed subject to regulatory obligations. Sterling, its employees, agents, contractors, and subcontractors shall use the Client Information solely in connection with performance by Xxxxxxxx Sterling of the services provided to Client pursuant to this Agreement, and for no other purpose. Should Sterling, its employees, agents, contractors, or subcontractors acquire other Client Information during the course of this Agreement, it shall not be used for XxxxxxxxSterling's own purposes or divulged to third parties except as necessary to provide the Services. Xxxxxxxx Sterling shall comply with all terms and conditions of any Client non-disclosure agreement applicable to this Agreement. Both parties shall each provide contact information for specific individuals. The contact for Client shall be Xxxxx Xxxx, Telephone: (000) 000-0000, Email: xxxxx@xxxxx.xxx. The designated contact for Xxxxxxxx Sterling shall be Xxxxxx Xxxxxxx, xxxxxx.xxxxxxx@xxxxxxxxxxxxxxxxx.xxx, 000-000-0000 (include email address and phone number). Should the assigned contact for either party need to be changed, the new contact information shall be updated and provided to the respective parties within 24 hours of any staff changes. Should Sterling have a need to access Client information, that request shall be directed to the Client's designated contact. Further, Xxxxxxxx Sterling is responsible for reporting all security breaches directly to Client. The Client designated contact for breaches shall be Xxxxx Xxxx (xxxxx@xxxxx.xxx, Xxxx Xxxxx (xxxxxx@xxxxx.xxx) or Client Shared Services Support (Xxxxxxx@xxxxx.xxx). Shared Services Support can be contacted 24/7. Security breach investigation reports shall be provided to the designated Client contact and Xxxxxxx@xxxxx.xxx.
Appears in 1 contract
Samples: Service Agreement
Vendor Access. Xxxxxxxx hereby acknowledges responsibility to comply with all applicable Client policies, rules, standards, practices, and agreements, including but not limited to: safety policies, privacy policies, security policies, auditing policies, software licensing policies, acceptable use policies, and nondisclosure as required by Client to the extent such policies have been provided to Sterling and do not conflict with Xxxxxxxx's own policies and codes. For purposes of this section concerning Vendor Access, Confidential Information is defined as information that must be protected from unauthorized disclosure or public release based on state or federal law or other legally binding agreement and may include but is not limited to the following: personally identifiable information (social security number and/or financial account numbers, student education records); intellectual property (as set forth in Section 51.914 of the Texas Education Code); and medical records. Mission Critical Information is information that is defined by Client to be essential to the continued performance of the mission of Client, the unavailability of which would result in consequences to Client. In the event Sterling should obtain or be granted access to Confidential and/or Mission Critical Information of Client ("Client Information"), Xxxxxxxx will keep and protect Client Information confidential to no less than the same degree of care as required by Client policies, rules and procedures. At the expiration or early termination of this Agreement, Xxxxxxxx agrees to return all Client Information or agrees to provide adequate certification that the Client Information has been destroyed subject to regulatory obligations. Sterling, its employees, agents, contractors, and subcontractors shall use the Client Information solely in connection with performance by Xxxxxxxx of the services provided to Client pursuant to this Agreement, and for no other purpose. Should Sterling, its employees, agents, contractors, or subcontractors acquire other Client Information during the course of this Agreement, it shall not be used for Xxxxxxxx's own purposes or divulged to third parties except as necessary to provide the Services. Xxxxxxxx shall comply with all terms and conditions of any Client non-non- disclosure agreement applicable to this Agreement. Both parties shall each provide contact information for specific individuals. The contact for Client shall be Xxxxx Xxxx, Telephone: (000) 000-0000, Email: xxxxx@xxxxx.xxx. The designated contact for Xxxxxxxx shall be Xxxxxx Xxxxxxx, xxxxxx.xxxxxxx@xxxxxxxxxxxxxxxxx.xxx, 000-000-0000 (include email address and phone number). Should the assigned contact for either party need to be changed, the new contact information shall be updated and provided to the respective parties within 24 hours of any staff changes. Should Sterling have a need to access Client information, that request shall be directed to the Client's designated contact. Further, Xxxxxxxx is responsible for reporting all security breaches directly to Client. The Client designated contact for breaches shall be Xxxxx Xxxx (xxxxx@xxxxx.xxx, Xxxx Xxxxx (xxxxxx@xxxxx.xxx) or Client Shared Services Support (Xxxxxxx@xxxxx.xxx). Shared Services Support can be contacted 24/7. Security breach investigation reports shall be provided to the designated Client contact and Xxxxxxx@xxxxx.xxx.
Appears in 1 contract
Samples: Service Agreement
Vendor Access. Xxxxxxxx Sterling hereby acknowledges responsibility to comply with all applicable Client policies, rules, standards, practices, and agreements, including but not limited to: safety policies, privacy policies, security policies, auditing policies, software licensing policies, acceptable use policies, and nondisclosure as required by Client to the extent such policies have been provided to Sterling and do not conflict with XxxxxxxxSterling's own policies and codes. For purposes of this section concerning Vendor Access, Confidential Information is defined as information that must be protected from unauthorized disclosure or public release based on state or federal law or other legally binding agreement and may include but is not limited to the following: personally identifiable information (social security number and/or financial account numbers, student education records); intellectual property (as set forth in Section 51.914 of the Texas Education Code); and medical records. Mission Critical Information is information that is defined by Client to be essential to the continued performance of the mission of Client, the unavailability of which would result in consequences to Client. In the event Sterling should obtain or be granted access to Confidential and/or Mission Critical Information of Client ("Client Information"), Xxxxxxxx Sterling will keep and protect Client Information confidential to no less than the same degree of care as required by Client policies, rules and procedures. At the expiration or early termination of this Agreement, Xxxxxxxx Sterling agrees to return all Client Information or agrees to provide adequate certification that the Client Information has been destroyed subject to regulatory obligations. Sterling, its employees, agents, contractors, and subcontractors shall use the Client Information solely in connection with performance by Xxxxxxxx Sterling of the services provided to Client pursuant to this Agreement, and for no other purpose. Should Sterling, its employees, agents, contractors, or subcontractors acquire other Client Information during the course of this Agreement, it shall not be used for XxxxxxxxSterling's own purposes or divulged to third parties except as necessary to provide the Services. Xxxxxxxx Sterling shall comply with all terms and conditions of any Client non-non- disclosure agreement applicable to this Agreement. Both parties shall each provide contact information for specific individuals. The contact for Client shall be Xxxxx Xxxx, Telephone: (000) 000-0000, Email: xxxxx@xxxxx.xxx. The designated contact for Xxxxxxxx Sterling shall be Xxxxxx Xxxxxxx, xxxxxx.xxxxxxx@xxxxxxxxxxxxxxxxx.xxx, 000-000-0000 (include email address and phone number). Should the assigned contact for either party need to be changed, the new contact information shall be updated and provided to the respective parties within 24 hours of any staff changes. Should Sterling have a need to access Client information, that request shall be directed to the Client's designated contact. Further, Xxxxxxxx Sterling is responsible for reporting all security breaches directly to Client. The Client designated contact for breaches shall be Xxxxx Xxxx (xxxxx@xxxxx.xxx, Xxxx Xxxxx (xxxxxx@xxxxx.xxx) or Client Shared Services Support (Xxxxxxx@xxxxx.xxx). Shared Services Support can be contacted 24/7. Security breach investigation reports shall be provided to the designated Client contact and Xxxxxxx@xxxxx.xxx.
Appears in 1 contract
Samples: Service Agreement