Common use of Vendor Applications Clause in Contracts

Vendor Applications. As an option, Verizon provides monitoring and management for the following Genesys, NICE, Verint and Cisco products, for an additional charge. 1. Inbound Routing & Reporting 2. SIP Interaction Routing & Reporting

Appears in 3 contracts

Samples: Contact Center Managed Service Agreement, Contact Center Managed Service Agreement, Contact Center Managed Service Agreement

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Vendor Applications. As an option, Verizon provides monitoring and management for the following Genesys, NICE, Verint NICE and Cisco products, for an additional charge. 1. Inbound Routing & Reporting 2. SIP Interaction Routing & ReportingReporting 3. IVR & Reporting 4. Speech Enabled IVR

Appears in 1 contract

Samples: Contact Center Managed Service Agreement

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