Visitor Complaints. The Concessionaire’s A & I Liaison and the Concessionaire’s Agreement Manager will make themselves familiar with the ADA requirements related to the Concessionaire’s operations. The Concessionaire will follow the accessibility guidelines provided by the Park Manager and will use the complaint procedure found on the Division’s website at xxx.XxxxxxxXxxxxXxxxx.xxx for any visits, calls, or complaints from visitors to initiate the resolution of the complaint to the visitor’s and the Department’s satisfaction.
Appears in 10 contracts
Samples: Concession Agreement, Concession Agreement, Concession Agreement
Visitor Complaints. The Concessionaire’s A & I Liaison and the Concessionaire’s Agreement Manager will shall make themselves familiar with the ADA requirements related to the Concessionaire’s operations. The Concessionaire will shall follow the accessibility guidelines as provided by the Park Manager for accessibility and will use follow the Department’s complaint procedure found on the Division’s website at xxx.XxxxxxxXxxxxXxxxx.xxx for any visits, calls, or complaints from visitors to initiate the resolution of the complaint to the visitor’s and the Department’s satisfaction.
Appears in 2 contracts
Samples: Concession Agreement, Concession Agreement
Visitor Complaints. The Concessionaire’s A & I Liaison and the Concessionaire’s Agreement Manager will make themselves familiar with the ADA requirements related to the Concessionaire’s operations. The Concessionaire will follow the accessibility guidelines provided by the Park Manager and will use the complaint procedure found on the the Division’s website at xxx.XxxxxxxXxxxxXxxxx.xxx for any visits, calls, or complaints from visitors visitors to initiate the resolution of the complaint to the visitor’s and the Department’s satisfaction.
Appears in 1 contract
Samples: Concession Agreement