Warranty Claim. User must notify Seller in writing of any warranty claim promptly after it becomes aware of the failure of any Product or Service to conform to this Warranty Policy. Unless otherwise provided herein or instructed by Seller when making a warranty claim, User will obtain a Return Material Authorization number from Seller and return the Product to Seller at User’s expense. User must also provide any information, documentation and materials requested by Seller when making a warranty claim, which may include proof of purchase and serial number. If User purchased the Product from a distributor, Seller may require User to make a warranty claim with such distributor instead of to Seller.
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