Warranty Claims. 3.1 In any case, the requests for warranty claims and relevant data of all warranty claims shall be submitted to Aiko Energy or Aiko Energy's authorized distributors in writing within the corresponding warranty period. 3.2 The Customer shall bear the burden of proof regarding the requests for claims. Suppose the Customer believes that the modules do not meet the requirements of the Limited Product Warranty or Limited Power Warranty. In that case, the Customer shall submit a written notice to Aiko Energy's unified public E- mail (xxxxxxxxxx@xxxxxxxxx.xxx) within 30 days as of the date on which the Customer is aware of or should be aware of such situation. Such notice shall contain the following information: (a) The Claimant; (b) The detailed descriptions; (c) Supporting materials, including photos or data; (d) Serial numbers of relevant modules; (e) Purchase vouchers; (f) Type of modules; (g) Location of the modules; (h) Other additional information required by Aiko Energy. If the Customer fails to provide the information mentioned above, Aiko Energy shall not be able to settle the relevant claims. 3.3 After receiving the Customer's requests for claims and the complete information, Aiko Energy shall arrange a representative, as the case may be, to investigate the installation and using site of the modules involved in the claims, and the Customer shall actively cooperate. If the Customer refuses Aiko Energy's investigation at the using site without reasonable reasons, Aiko Energy shall suspend the warranty procedure.
Appears in 3 contracts
Samples: N Type Abc Module Warranty, Warranty Agreement, Warranty Agreement
Warranty Claims. 3.1 In any case, the requests for warranty claims and relevant data of all warranty claims shall be submitted to Aiko Energy or Aiko Energy's authorized distributors in writing within the corresponding warranty period.
3.2 The Customer shall bear the burden of proof regarding the requests for claims. Suppose the Customer believes that the modules do not meet the requirements of the Limited Product Warranty or Limited Power Warranty. In that case, the Customer shall submit a written notice to Aiko Energy's unified public E- E-mail (xxxxxxxxxx@xxxxxxxxx.xxx) within 30 days as of the date on which the Customer is aware of or should be aware of such situation. Such notice shall contain the following information:Such
(a) The Claimant; (b) The detailed descriptions;
(c) Supporting materials, including photos or data; (d) Serial numbers of relevant modules; ;
(e) Purchase vouchers; (f) Type of modules; (g) Location of the modules;
; (h) Other additional information required by Aiko Energy. If the Customer fails to provide the information mentioned above, Aiko Energy shall not be able to settle the relevant claims.
3.3 After receiving the Customer's requests for claims and the complete information, Aiko Energy shall arrange a representative, as the case may be, to investigate the installation and using site of the modules involved in the claims, and the Customer shall actively cooperate. If the Customer refuses Aiko Energy's investigation at the using site without reasonable reasons, Aiko Energy shall suspend the warranty procedure.
Appears in 3 contracts
Samples: Warranty Agreement, Warranty Agreement, Warranty Agreement
Warranty Claims. 3.1 In any case, the requests for warranty claims and relevant data of all warranty claims shall be submitted to Aiko Energy or Aiko Energy's authorized distributors in writing within the corresponding warranty period.
3.2 The Customer shall bear the burden of proof regarding the requests for claims. Suppose the Customer believes that the modules do not meet the requirements of the Limited Product Warranty or Limited Power Warranty. In that case, the Customer shall submit a written notice to Aiko Energy's unified public E- mail (xxxxxxxxxx@xxxxxxxxx.xxxxx@xxxxxxxxx.xxx) within 30 days as of the date on which the Customer is aware of or should be aware of such situation. Such notice shall contain the following information:
(a) The Claimant; (b) The detailed descriptions;
; (c) Supporting materials, including photos or data; (d) Serial numbers of relevant modules; (e) Purchase vouchers; (f) Type of modules; (g) Location of the modules;
(h) Other additional information required by Aiko Energy. If the Customer fails to provide the information mentioned above, Aiko Energy shall not be able to settle the relevant claims.
3.3 After receiving the Customer's requests for claims and the complete information, Aiko Energy shall arrange a representative, as the case may be, to investigate the installation and using site of the modules involved in the claims, and the Customer shall actively cooperate. If the Customer refuses Aiko Energy's investigation at the using site without reasonable reasons, Aiko Energy shall suspend the warranty procedure.
Appears in 2 contracts
Samples: Warranty Agreement, N Type Abc Module Warranty
Warranty Claims. 3.1 In any case, the requests for warranty claims and relevant data of all warranty claims shall be submitted to Aiko Energy or Aiko Energy's authorized distributors in writing within the corresponding warranty period.
3.2 The Customer shall bear the burden of proof regarding the requests for claims. Suppose the Customer believes that the modules do not meet the requirements of the Limited Product Warranty or Limited Power Warranty. In that case, the Customer shall submit a written notice to Aiko Energy's unified public E- E-mail (xxxxxxxxxx@xxxxxxxxx.xxx) within 30 days as of the date on which the Customer is aware of or should be aware of such situation. Such notice shall contain the following information:
(a) The Claimant; (b) The detailed descriptions;
; (c) Supporting materials, including photos or data; (d) Serial numbers of relevant modules; (e) Purchase vouchers; (f) Type of modules; (g) Location of the modules;
(h) Other additional information required by Aiko Energy. If the Customer fails to provide the information mentioned above, Aiko Energy shall not be able to settle the relevant claims.
3.3 After receiving the Customer's requests for claims and the complete information, Aiko Energy shall arrange a representative, as the case may be, to investigate the installation and using site of the modules involved in the claims, and the Customer shall actively cooperate. If the Customer refuses Aiko Energy's investigation at the using site without reasonable reasons, Aiko Energy shall suspend the warranty procedure.
Appears in 2 contracts
Samples: Warranty Agreement, N Type Abc Module Warranty
Warranty Claims. 3.1 In any case, the requests for warranty claims and relevant data of all warranty claims shall be submitted to Aiko Energy or Aiko Energy's authorized distributors in writing within the corresponding warranty period.
3.2 The Customer shall bear the burden of proof regarding the requests for claims. Suppose the Customer believes that the modules do not meet the requirements of the Limited Product Warranty or Limited Power Warranty. In that case, the Customer shall submit a written notice to Aiko Energy's unified public E- E-mail (xxxxxxxxxx@xxxxxxxxx.xxxxx@xxxxxxxxx.xxx) within 30 days as of the date on which the Customer is aware of or should be aware of such situation. Such notice shall contain the following information:
(a) The Claimant; (b) The detailed descriptions;
; (c) Supporting materials, including photos or data; ;
(d) Serial numbers of relevant modules; (e) Purchase vouchers; (f) Type of modules; (g) Location of the modules;
; (h) Other additional information required by Aiko Energy. If the Customer fails to provide the information mentioned above, Aiko Energy shall not be able to settle the relevant claims.
3.3 After receiving the Customer's requests for claims and the complete information, Aiko Energy shall arrange a representative, as the case may be, to investigate the installation and using site of the modules involved in the claims, and the Customer shall actively cooperate. If the Customer refuses Aiko Energy's investigation at the using site without reasonable reasons, Aiko Energy shall suspend the warranty procedure.
Appears in 1 contract
Samples: Warranty Agreement