YOUR LIABILITY FOR CHARGEBACKS. 13.1 Upon notice of a dispute regarding a Transaction, You agree that it is Your responsibility: (a) to notify Us of any such dispute promptly (and in any event within twenty-four (24) hours); and (b) to resolve it directly with the Cardholder. 13.2 If We receive a Chargeback notice We will, without notice, debit Your PayFac Account for the amount of the Chargeback which for the avoidance of doubt, shall include the initial Transaction fee. We will debit the full amount of the Chargeback and the Chargeback fee from Your Nominated Bank Account. We will not refund to You the initial Transaction fee in respect of any Chargeback. This provision also extends to a Card payment which does not constitute a Transaction, but which You have submitted to Us for processing as a Transaction. You acknowledge that Our right to proceed as described in this clause 12.2 will not be affected by any arrangement between Us or You and the Cardholder. 13.3 We are not obliged to notify You of any defect in any Transaction Data, or other liability to Chargeback except where a Chargeback is in fact made or to procure, or assist You in procuring, payment from a Cardholder where the relevant Transaction has been charged back to Us. In some cases, a Card Issuer may request a copy of the Transaction record prior to initiating a Chargeback. We will forward these requests to You and deliver Your response to the Issuer. You understand that You must respond to these requests within the time frames and manner stated. Due to the short time requirements imposed by the Networks, Your failure to respond in a timely manner will be communicated to the Issuer and may result in a Chargeback(s) as well as Network related costs or fees. 13.4 You hereby confirm that You will not transfer or attempt to transfer financial liability by asking or requiring a Cardholder to waive his rights to dispute a Transaction. 13.5 You agree that comprehensive Chargeback procedures are published by each Network and that the Payment Facilitator Relationship Program Standards also contain guidelines which are intended to serve only as a general guideline for compliance.
Appears in 6 contracts
Samples: Framework Agreement, Framework Agreement, Access Payment Products Standard Terms and Conditions
YOUR LIABILITY FOR CHARGEBACKS. 13.1 Upon notice of a dispute regarding a Transaction, You agree that it is Your responsibility: (a) to notify Us of any such dispute promptly (and in any event within twenty-four (24) hours); and (b) to resolve it directly with the Cardholder.
13.2 If We receive a Chargeback notice We will, without notice, debit Your PayFac Pay360 Account for the amount of the Chargeback which for the avoidance of doubt, shall include the initial Transaction fee. We will debit the full amount of the Chargeback and the Chargeback fee from Your Nominated Bank Account. We will not refund to You the initial Transaction fee in respect of any Chargeback. This provision also extends to a Card payment which does not constitute a Transaction, but which You have submitted to Us for processing as a Transaction. You acknowledge that Our right to proceed as described in this clause 12.2 will not be affected by any arrangement between Us or You and the Cardholder.
13.3 We are not obliged to notify You of any defect in any Transaction Data, or other liability to Chargeback except where a Chargeback is in fact made or to procure, or assist You in procuring, payment from a Cardholder where the relevant Transaction has been charged back to Us. In some cases, a Card Issuer may request a copy of the Transaction record prior to initiating a Chargeback. We will forward these requests to You and deliver Your response to the Issuer. You understand that You must respond to these requests within the time frames and manner stated. Due to the short time requirements imposed by the Networks, Your failure to respond in a timely manner will be communicated to the Issuer and may result in a Chargeback(s) as well as Network related costs or fees.
13.4 You hereby confirm that You will not transfer or attempt to transfer financial liability by asking or requiring a Cardholder to waive his rights to dispute a Transaction.
13.5 You agree that comprehensive Chargeback procedures are published by each Network and that the Payment Facilitator Relationship Program Standards also contain guidelines which are intended to serve only as a general guideline for compliance.
Appears in 2 contracts
Samples: Framework Agreement, Framework Agreement
YOUR LIABILITY FOR CHARGEBACKS. 13.1 12.1 Upon notice of a dispute regarding a Transaction, You agree that it is Your responsibility: (a) to notify Us of any such dispute promptly (and in any event within twenty-four (24) hours); and (b) to resolve it directly with the Cardholder.
13.2 12.2 If We receive a Chargeback notice We will, without notice, debit Your PayFac Pay360 Account for the amount of the Chargeback which for the avoidance of doubt, shall include the initial Transaction fee. We will debit the full amount of the Chargeback and the Chargeback fee from Your Nominated Bank Account. We will not refund to You the initial Transaction fee in respect of any Chargeback. This provision also extends to a Card payment which does not constitute a Transaction, but which You have submitted to Us for processing as a Transaction. You acknowledge that Our right to proceed as described in this clause 12.2 will not be affected by any arrangement between Us or You and the Cardholder.
13.3 12.3 We are not obliged to notify You of any defect in any Transaction Data, or other liability to Chargeback except where a Chargeback is in fact made or to procure, or assist You in procuring, payment from a Cardholder where the relevant Transaction has been charged back to Us. In some cases, a Card Issuer may request a copy of the Transaction record prior to initiating a Chargeback. We will forward these requests to You and deliver Your response to the Issuer. You understand that You must respond to these requests within the time frames and manner stated. Due to the short time requirements imposed by the Networks, Your failure to respond in a timely manner will be communicated to the Issuer and may result in a Chargeback(s) as well as Network related costs or fees.
13.4 12.4 You hereby confirm that You will not transfer or attempt to transfer financial liability by asking or requiring a Cardholder to waive his rights to dispute a Transaction.
13.5 12.5 You agree that comprehensive Chargeback procedures are published by each Network and that the Payment Facilitator Relationship Program Standards also contain guidelines which are intended to serve only as a general guideline for compliance.
Appears in 2 contracts
Samples: Access Payment Products Agreement, Framework Agreement
YOUR LIABILITY FOR CHARGEBACKS. 13.1 12.1 Upon notice of a dispute regarding a Transaction, You agree that it is Your responsibility: (a) to notify Us of any such dispute promptly (and in any event within twenty-four (24) hours); and (b) to resolve it directly with the Cardholder.
13.2 12.2 If We receive a Chargeback notice We will, without notice, debit Your PayFac Pay360 Account for the amount of the Chargeback which for the avoidance of doubt, shall include the initial Transaction fee. We will debit the full amount of the Chargeback and the Chargeback fee from Your Nominated Bank Account. We will not refund to You the initial Transaction fee in respect of any Chargeback. This provision also extends to a Card payment which does not constitute a Transaction, but which You have submitted to Us for processing as a Transaction. You acknowledge that Our right to proceed as described in this clause 12.2 10.2 will not be affected by any arrangement between Us or You and the Cardholder.
13.3 12.3 We are not obliged to notify You of any defect in any Transaction Data, or other liability to Chargeback except where a Chargeback is in fact made or to procure, or assist You in procuring, payment from a Cardholder where the relevant Transaction has been charged back to Us. In some cases, a Card Issuer may request a copy of the Transaction record prior to initiating a Chargeback. We will forward these requests to You and deliver Your response to the Issuer. You understand that You must respond to these requests within the time frames and manner stated. Due to the short time requirements imposed by the Networks, Your failure to respond in a timely manner will be communicated to the Issuer and may result in a Chargeback(s) as well as Network related costs or fees.
13.4 12.4 You hereby confirm that You will not transfer or attempt to transfer financial liability by asking or requiring a Cardholder to waive his rights to dispute a Transaction.
13.5 12.5 You agree that comprehensive Chargeback procedures are published by each Network and that the Payment Facilitator Relationship Program Standards also contain guidelines which are intended to serve only as a general guideline for compliance.
Appears in 1 contract
Samples: Framework Agreement
YOUR LIABILITY FOR CHARGEBACKS. 13.1 Upon notice of a dispute regarding a Transaction, You agree that it is Your responsibility: (a) to notify Us of any such dispute promptly (and in any event within twenty-four (24) hours); and (b) to resolve it directly with the Cardholder.
13.2 If We receive a Chargeback notice We will, without notice, debit Your PayFac Account for the amount of the Chargeback which for the avoidance of doubt, shall include the initial Transaction fee. We will debit the full amount of the Chargeback and the Chargeback fee from Your Nominated Bank Account. We will not refund to You the initial Transaction fee in respect of any Chargeback. This provision also extends to a Card payment which does not constitute a Transaction, but which You have submitted to Us for processing as a Transaction. You acknowledge that Our right to proceed as described in this clause 12.2 will not be affected by any arrangement between Us or You and the Cardholder.
13.3 We are not obliged to notify You of any defect in any Transaction Data, or other liability to Chargeback except where a Chargeback is in fact made or to procure, or assist You in procuring, payment from a Cardholder where the relevant Transaction has been charged back to Us. In some cases, a Card Issuer may request req uest a copy of the Transaction record prior to initiating a Chargeback. We will forward these requests to You and deliver Your response to the Issuer. You understand un derstand that You must respond to these requests req uests within the time frames and manner man ner stated. Due to the short time requirements req uirements imposed by the Networks, Your failure to respond in a timely manner will be communicated to the Issuer and may result in a Chargeback(s) as well as Network related costs or fees.
13.4 You hereby confirm that confirmthat You will not transfer or attempt to transfer financial liability by asking or requiring a Cardholder to waive his rights to dispute a Transaction.
13.5 You agree that comprehensive Chargeback procedures are published by each Network and that the Payment Facilitator Relationship Program Standards also contain guidelines which are intended to serve only as a general guideline for compliance.
Appears in 1 contract
Samples: Access Payment Products Agreement