Your Rights Regarding Substitute Checks. In certain cases, federal laws provide a special procedure that allows you to request a refund for losses you suffer if a Substitute Check is posted to the Advantage Account (for example, if you think we withdrew the wrong amount from the Advantage Account or that we withdrew money from the Advantage Account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from the Advantage Account and fees that were charged as a result of the withdrawal (for example, bounced check fees). The amount of your refund under this procedure is limited to the amount of your loss or the amount of the Substitute Check, whichever is less. If you use this procedure, you may receive up to $2,500 of your refund (plus interest if the Advantage Account earns interest) not later than 45 calendar days after we receive your claim. We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that the Substitute Check was correctly posted to the Advantage Account.
Appears in 11 contracts
Samples: Basic Brokerage Account Agreement, Basic Brokerage Account Agreement, Brokerage Account Agreement
