EXHIBIT 10.19
This is an Agreement made and entered into this 9th day of February 1998, by and
between SunGard Trust Systems Inc. (hereinafter referred to as "SunGard"), a
North Carolina corporation with its principal offices at 5510 00 Xxxxxx Xxxxx,
Xxxxxxxxx, Xxxxx Xxxxxxxx, 00000, and "USER":
USER NAME: Pinnacle Management & Trust Company
ADDRESS: 0000 Xxx Xxxxxx, Xxxxx 000
XXXX, XXXXX: Xxxxxxx, Xxxxx 00000
COUNTY: Xxxxxx
SunGard has developed computer programs which, together with computer equipment,
can provide an automated system of trust department accounting for banks and
other investment firms and can provide such firms with organized and coherent
reports and records from data provided by the User. This system is hereinafter
referred to as AutoTrust.
User agrees to use AutoTrust for all User's trust accounts and SunGard is
agreeable to service all of User's trust accounts with its AutoTrust System upon
the terms, conditions and rates of compensation more fully hereinafter set
forth.
NOW THEREFORE, in consideration of the premises and the mutual covenants herein
contained and intending to be legally bound, the parties agree as follows:
1. LICENSE & PROTECTIVE COVENANTS. The license and protective covenants
provisions contained in this paragraph shall apply to AutoTrust and
all companion or related software programs.
A. SunGard grants to User a nonexclusive, nontransferable license
to use AutoTrust solely on its own equipment and solely for
its own business purposes for so long as this Agreement
remains in effect.
B. User acknowledges that AutoTrust and related documentation are
proprietary to SunGard. This Agreement does not confer any
rights of ownership to User; title to AutoTrust and revisions
or modifications made by SunGard to AutoTrust remains in
SunGard. AutoTrust and all revisions present or future and all
copyright, patent, and proprietary rights therein remain the
exclusive property of SunGard. Modifications to AutoTrust made
by SunGard or User shall not alter the ownership of AutoTrust,
which remains with SunGard. User hereby acknowledges SunGard's
copyright in AutoTrust and related materials regardless of
whether copyright notice appears on AutoTrust and related
materials or whether it has been filed with the copyright
office.
C. User acknowledges that services and Information provided by
SunGard to User through AutoTrust, including but not limited
to the software and related documentation, the visual
expressions, screen formats, report formats and other design
features of AutoTrust, all ideas, methods, algorithms,
formulae and concepts used in developing and/or incorporated
into AutoTrust or related documentation, all future
modifications, releases, and enhancements of AutoTrust or
related documentation, all derivative works based upon any of
the foregoing, (referred to, collectively, as "Proprietary
Items") are trade secrets and proprietary property of SunGard,
having great commercial value to SunGard. All Proprietary
Items in User's possession, whether or not authorized, shall
be held in strict confidence by User, and User shall take all
steps reasonably necessary to preserve the confidentiality
thereof. User shall not, directly or indirectly, communicate,
publish, display, loan, give or otherwise disclose any
Proprietary Item to any person, or permit any person to have
access to or possession of any Proprietary Item. Therefore,
User acknowledges and agrees that SunGard shall have no
liability whatsoever for any program or system, or combination
of programs or systems, acquired or designed by or for the
User for use in conjunction with AutoTrust or the information
derived therefrom, and User agrees that it shall only use such
program or systems in conjunction with AutoTrust for its own
internal business purposes as is otherwise permitted by the
terms and conditions of this Agreement. Further, User
covenants and agrees
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that it shall not sell, distribute, market, or otherwise
provide to any other person or entity any program, system, or
combination of programs and systems acquired or designed by or
for User for use in whole or in part with AutoTrust.
D. User shall not, nor shall it permit any other person to,
1. create or recreate the source code for AutoTrust, or
re-engineer, reverse engineer, decompile or disassemble
AutoTrust;
2. refer to or otherwise use any Proprietary Item as part of
any effort to develop a program having any functional
attributes, visual expressions or other features similar
to those of AutoTrust or to compete with SunGard;
3. remove, erase or tamper with any copyright or other
proprietary notice printed or stamped on, affixed to, or
encoded or recorded in any Proprietary Item, or fail to
preserve all copyright and other proprietary notices in
any copy of any Proprietary Item made by User;
4. sell. market, license, sublicense, distribute or
otherwise grant to any person. including any outsourcer,
vendor, consultant or partner, any right to use any
Proprietary Item, whether on User's behalf or otherwise;
5. use AutoTrust to conduct any type of service bureau or
time-sharing operation or to provide remote processing,
network processing, network telecommunications or similar
services to any person, whether on a fee basis or
otherwise; or
6. attempt to do any of the foregoing.
E. User agrees to take all reasonable steps necessary to ensure
that none of its employees nor any related third party violate
the terms of this Agreement.
F. User acknowledges and agrees that a violation of any one or
more of the covenants or provisions contained in this section,
or a violation of any covenant or provision contained
elsewhere in this Agreement relating to restrictions on User's
use of or rights in AutoTrust and SunGard's proprietary rights
therein, may cause immediate and irreparable injury to SunGard
of a nature which may not be fully compensable by damages, and
User specifically acknowledges that in addition to any other
remedies at law or in equity, SunGard shall be entitled to
seek injunctive relief in the event of any such violation.
2. USER'S RESPONSIBILITIES. The User agrees to supply SunGard the
following data in a format specified by SunGard. Forms for coding
data will be provided by SunGard. Items A and B will be converted to
magnetic tape from the forms by SunGard. Items C, D, and E will be
posted directly by User.
A. An Account Data Form for each existing account.
B. An Asset Detail Form describing each asset.
C. Revisions in the account data as changes occur.
D. New account data as new accounts are added.
E. Every transaction made in the department during a given day
must be posted on the network specified (not supplied as a
part of this contract) by 6:00 p.m. (User's time) for
processing that night.
F. User agrees to provide computer equipment to run the System as
specified. Modifications are made to the System by SunGard
from time to time. User recognizes the need to maintain
computer equipment compatible with SunGard's enhancements and,
therefore, agrees to purchase new equipment as may reasonably
be required by SunGard.
3. SUNGARD'S RESPONSIBILITIES. SunGard will collect and process User's
data on SunGard's AutoTrust software and will make best efforts to
transmit the results to User before 8:00 a.m. the following day. In
the event the day's data has not been completely posted by 6:00
p.m., SunGard will have the right to process that day without User's
daily input.
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SunGard will supply prices to the Master Security File weekly and at
month-end. Dividend information will be supplied daily by SunGard.
Prices and dividend information will be obtained from a pricing
service.
A. Daily Reports - will print automatically at User's location
1. Control Report
2. Edit Log
3. Check Images to be Printed on User Stock at User
Location
4. Automatic Cash Management, Demand Note Reports and
Maps (at extra cost)
5. Dividend and Interest Maps
6. Pending Mortgage Maps
7. Pending Trades Transaction Report
8. Pending Trades Summary Report
9. Common Trust Fund Allocation Report
10. Overnight Demand Reports - on User's Request
a. Performance Calculation for an Account
b. Transactions for Specific Security in an Account
c. Tax Ledger for an Account
NOTES:
o Items I and 2 appear daily
o Items 3 through 8 are time and condition activated
o Item 4 is available if cash management option is
selected
o Items 9 and 10 are User input transaction activated
B. Inquiry Reports - Available through screen inquiry from
Master Files at User location. May
be printed as needed.
1. Account Synoptic Report
2. Asset Review
3. Cash List/Account Listing
4. Collateral Report
5. CUSIP Listing
6. Daily Investment and Cash Report
7. Daily Transaction Report
8. Dividend/Interest Map Requests - Outstanding Map
Report
9. Input Transaction Review
10. Large Balance and Overdraft Report
11. Master Security File Data/Owners of a Security
12. Pending ACMS (Automatic Cash Management) Transactions
13. Pending Checkwriting Transactions
14. Pending Fee Report
15. Security Position Listing
16. Transaction Activity for an Account for History on
File in Edited or Unedited Style
NOTES:
o Item 12 is available if cash management option is
selected
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o Items 13 and 14 are available daily on time and
condition basis
C. Monthly Reports
(printed in Charlotte and shipped to User - shipping costs
will be at User's expense)
Monthly reports, annual reports, and customer reports produced
by the AutoTrust System will be shipped within ten (10)
business days of User's release of month end work for
processing by SunGard.
1. Portfolio Investment Review for each account
2. Receipts and Disbursements Report for each account
3. Monthly Sales and Purchases Report
4. Trust Department Balance Sheet
5. Trust Department Comparative Summary
6. Annual Report of Trust Assets (Call Report)
7. Brokerage Fee Report
8. Pricing Report
9. Security Master Maturities and Notices
10. Active Dividend/interest Maps
11. Account Master Summary
12. Fee Reports
13. Pending Account Action Planning
14. Year-to-date Transactions by Type
15. Performance Summary (at extra cost)
16. Interim Market to Market Reporting (where required)
D. Annual Reports
(Shipped with monthly reports at fiscal year end of account)
1. Tax Ledger
2. Intangibles Tax Return Report (where required)
3. Form 5500 Worksheet (where required) (at extra cost)
E. Customer Reports (Shipped with monthly reports on frequency
and interval as defined per each account)
1. Asset Review (long and short forms)
2. Interim Statement of Transactions
3. Annual Statement of Transactions
4. Fee Statement
5. Capital Gains Report
The format of any of the reports specified above may be altered from time to
time by SunGard; however, no changes in functionality may be made without User's
consent.
4. COMPENSATION. SunGard shall charge for its regular services and the
records and reports produced pursuant to this Agreement in
accordance with the provisions of this paragraph 4, as the same may
be adjusted from time to time pursuant to paragraph 6, below. User
shall pay all such charges on or before the date which is ten (10)
days from the date of the invoice mailed by SunGard. Any dispute as
to the amounts of such charges shall be resolved as expediently as
possible, but shall not excuse timely payment in full of all amounts
set forth on the invoice.
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A. $700 per month base fee
B. Account Charges:
$4.50 per account or subaccount per month for 0 to 500
Accounts;
$3.75 per account or subaccount per month for 501 to
1,000 Accounts;
$3.00 per account or subaccount per month for 1,001 and
over.
C. Inactive Accounts - Each Regular Account will be charged, as
indicated in Paragraph B above, per month, for the first
twelve (12) months on the AutoTrust System. Each month
thereafter the account will be analyzed for the volume of
transactions in the account for the twelve (12) previous
months. If the transaction history count is less than
forty-nine (49) for the period, the charge for the month will
be $1.60. If the transaction history count is more than
forty-eight (48), the charge will be the Regular Account
charge.
D. XXX, XXXXX and SEP Accounts - Each XXX, XXXXX and SEP Account
will be charged $1.60 per month for the first twelve (12)
months on the AutoTrust System. Each month thereafter the
account will be analyzed for the volume of transactions on the
account for the twelve (12) previous months. If the
transaction history count is less than forty-nine (49) for the
period, the charge for the month will be $1.60. It the
transaction history count is more than forty-eight (48), the
charge will be $2.10 for the month.
E. Deleted Accounts - Any account may be flagged for deletion by
the User and retained by the AutoTrust System for year-end
1099 and/or 5498 reporting. The charge for each deleted
account retained for 1099 and/or 5498 reporting will be $1.10
per month until permanently deleted by the User.
F. Security Pricing Options:
User agrees to pay to SunGard the following rates for each
security priced, subject to a $100.00 per month minimum:
TYPE OF SECURITY PRICE PER SECURITY
---------------- ------------------
Common Stocks $ 0.25
Preferred Stocks $ 0.25
Warrant or Right $ 0.25
Certificates $ 0.25
Convertible Preferred $ 0.25
Mutual or Investment Funds $ 0.25
Unit Investment Trusts $ 0.25
Treasuries $ 0.25
Indices $ 0.25
Options $ 0.25
Convertible Bonds $ 0.60
Medium Term Notes $ 0.60
Corporate Bonds $ 0.60
American Depository Receipts $ 0.60
Zero Coupon Bonds $ 0.60
Agency Discount Notes $ 0.60
Municipals $ 0.50
Mortgage Backed Securities $ 0.90
Collateralized Mortgage Obligations $10.00
Foreign Securities $15.00
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All securities shall be priced daily. User acknowledges that
it will be responsible for the completion of additional
security coding necessary for the pricing of Foreign
Securities.
G. Customer Reports indicated in Paragraph 3, Section E above
will be laser printed with client User's logo on special stock
and will be burst, trimmed and stapled and billed at eleven
cents ($0.11) per page produced.
H. If elected by User, two copies of microfiche at $1.50 per
sheet will be provided at each month end which will include
copies of all month-end work printed by SunGard. Additional
copies will be available on User's request at $0.50 per
sheet.
I. If elected by User, one CD/ROM disc will be provided at each
month-end which will include copies of all month-end work
printed by SunGard at a cost of $.01 per image, with a $50.00
minimum charge. Additional copies will be available on User's
request at $50.00 per disc.
J. The service (license) fees, expense reimbursements and other
charges payable by User to SunGard under this Agreement do not
include any federal, state or local sales, use, excise,
property or other taxes which may be assessed or imposed in
connection with this Agreement or upon the services or
products provided under this Agreement. User will promptly pay
all such taxes which may become due (and any interest and
penalties thereon), excluding only taxes based upon SunGard's
net income, regardless of which party may be the subject of
any assessment for any such taxes. SunGard shall be under no
obligation to contest any assessment for any such taxes.
The actual number of User's accounts and assets will be used as the basis for
invoicing. Monthly billing %Will begin on the first month end after the Users
specified Conversion Date. In the event the Conversion Date specified is not a
month end. the first month's billing will be prorated to cover that period of
the month from the specified Conversion Date to month end.
5. ADDITIONAL CHARGES. Charges in excess of the amounts set forth above
will be paid by the User within ten (1 0) days after billing as set
forth below:
A. A training and installation fee of $9,000 will be charged.
One-half of the training and installation fee is due upon
execution of this Agreement. The remainder of this fee will be
billed to User immediately following the initial visit by the
representative of SunGard to begin the conversion process.
B. A software and program use license fee of $4,500 will be
charged. One-half of the software and program use license fee
is due upon execution of this Agreement. The remainder of this
fee will be billed to User immediately following the initial
visit by the representative of SunGard to begin the conversion
process. This charge covers use license as well as maintenance
for both microcomputer and mainframe programs for AutoTrust
for the initial and renewal terms of this Agreement as
described in Section 8.
C. A $10 per account data conversion fee will be billed after
conversion based on the actual number of accounts converted.
D. Extra charges as may be agreed upon between the parties will
be made for any changes in report format and for additional
reports and records as may be required by the User.
E. The current terminal operating system for User's
microcomputer(s) is either IBM's PC DOS, Microsoft's MS-DOS,
Windows 95 or Windows NT. Modifications are made to this
software
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from time to time. User recognizes the need to maintain on the
microcomputer software compatible with SunGard's enhancements
and, therefore, agrees to either purchase new operating system
versions as specified and reasonably required by SunGard, or
accept delivery from SunGard of new versions of this software
as new versions are employed by SunGard. If the software is
delivered by SunGard to User, the cost will be added to the
then current monthly xxxx.
The current terminal networking system for User's
microcomputers is either Microsoft's Windows NT or Novell's
Netware. Modifications are made to this software from time to
time. User recognizes the need to maintain on the
microcomputers software compatible with SunGard's enhancements
and, therefore, agrees to either purchase new networking
system software versions as specified and reasonably required
by SunGard, or accept delivery of new versions of this
software as new versions are employed by SunGard. If the
software is delivered by SunGard to User, the cost will added
to the then current monthly xxxx.
6. COMPENSATION IN SUBSEQUENT YEARS. At any time after the end of the
first twenty four (24) months of this Agreement, and upon thirty
(30) days prior written notice to User, SunGard, at its sole option,
may increase the rates and charges to its then regular schedule of
prices for similar services. Without User's specific consent, the
total compensation payable under paragraph 4, items A, B, C, D and E
may not be increased as a result of changes in rates and charges by
more than more than the Consumer Price Index as compiled by the U.
S. Department of Labor Statistics for the immediately preceding
calendar year.
7. CORRECTIONS. It is recognized by the parties that errors may occur.
Minor errors made by the User that are correctable with journal
entries can, when discovered, be corrected by User at no cost.
Errors made by SunGard will be reprocessed within 24 hours after the
discovery at no charge to the User, provided that the User notifies
SunGard of such errors within 48 hours of processing. SunGard will
have no further responsibilities or liabilities because of said
errors once corrected, or if no notice is given within 48 hours of
processing. Errors by the User which require technical intervention
by SunGard personnel to correct will be charged to User. Charges for
SunGard intervention will be based upon time and personnel required
at SunGard's then prevailing rates.
8. TERM. The term of this Agreement shall begin on the date hereof,
shall continue for five (5) years and six (6) months from the date
of conversion to SunGard's system, and shall automatically renew
itself for additional five (5) year terms thereafter, unless at
least ninety (90) days prior to the end of the then original term or
any renewal term, User gives SunGard, or SunGard gives User, written
notice of its intent to cancel this Agreement at the end of the then
current term. For purposes of this Agreement, the date of conversion
shall be the date specified in the Conversion Certification to be
executed by User at the time of conversion. Absent any such written
certification, the date of conversion shall be conclusively presumed
to be the first day of the first month in which SunGard provides
services to User under this Agreement.
9. ACCESS TO RECORDS AND INSPECTION.
A. SunGard will take such steps as may be necessary to maintain
the customer lists and account information of the User as
confidential information and agrees that it will not use this
information for its own benefit and will not willfully
disclose it to third parties either during the terms of this
Agreement or thereafter.
B. By User:
1. It is understood by the parties that SunGard will
maintain printed copies of those reports prepared for
the User that SunGard deems necessary to support User.
Data
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necessary for the continuing processing of Users reports
shall also be contained in SunGard's files. Upon request
of User, SunGard will dump User's data to magnetic tape
for delivery to the User subject to the payment by User
of the prevailing price for magnetic tape and reels and
computer time and programming charges at the time when
User requests delivery of said tapes.
2. Under appropriate arrangements with SunGard, User may be
able to access certain information and data provided to
SunGard by third-party pricing services used by SunGard
in conjunction with its services to User. The
information from such third- party pricing services is
copyrighted, trade secret, or proprietary information of
substantial value to these third-party pricing services
and their suppliers. If arrangements are made with
SunGard by which you are allowed to access this
information and data, you will be permitted to transfer
data to software packages solely for the purpose of word
processing, spreadsheets, and report writing. In no
event may any such data be transferred to software
packages used for investment analysis or any other
purpose without the express prior written consent of
such third-party pricing service.
C. By Pertinent Regulatory Agencies:
User and SunGard recognize the right of the following
organizations to examine and inspect the facilities of SunGard
and the right of these organizations to have access to the
data of those Users regulated by each organization:
1. The Comptroller of the Currency and designated
representatives.
2. The Federal Deposit Insurance Corporation and designated
representatives.
3. The Federal Reserve Board and designated
representatives.
4. The Office of Thrift Supervision for Federal Savings and
Loan Association Clients.
5. Representatives of state regulatory agencies have the
right to inspection of SunGard and shall have access to
the data of those Users in
that state.
D. By Pertinent Auditors
User's internal auditors shall have the same rights of
inspection of SunGard's facilities and rights of access to
User's data as "Pertinent Regulatory Agencies." Requests for
Examiners Reports for external auditors will be accepted by
SunGard but shipped to the Users internal Audit Department.
E. Examiners Reports shall consist of the following list of
reports: ("MSI" refers to "Minimum Standards of Information')
o List of Investments Maturing in 60 days
o Trust Department Balance Sheet
o Trust Department Annual Report
o Brokerage Fee Report
o Master Security File (Holders list of each asset per
MSI)
o Comparative Summary Report for Trust Department
o Balancing Totals Report (May reflect error condition)
o Active Dividend/Interest Map Report (May reflect
error conditions)
o Property Master Listing per MSI
o Trial Balance per MSI
o List of Account Assets by Trust per MSI
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(Our Portfolio Investment Review)
NOTE: Market Prices are prior month-end
o Large Balance and Overdraft Report
F. If more than one set of Examiners Reports per year is provided
to User, there shall be an additional charge of $1.15 per
account.
10. BACK-UP PROVISIONS. SunGard will, at all times, maintain a back-up
of the working data files of the User. These back-up files will be
no more than one week old and will be stored in a specifically
designed fire-proof vault in a location remote from the working
files. SunGard will also retain the necessary input data from each
User that would be required to update the User back-up file to
"current" status.
11. RECOVERY SERVICES. SunGard will maintain a Recovery Services
Agreement in the event an unplanned condition renders SunGard unable
to use its data processing equipment. The Agreement will provide
SunGard with access to computer and communication back up with
necessary capability to allow SunGard to fulfill its obligations
under this Agreement.
12. STANDARDS OF PERFORMANCE; CUSTOM, PRACTICE AND CONDUCT. SunGard
shall endeavor to provide the same quality of services in processing
the work of the User as provided by the User as of the date of this
Agreement for its own fiduciary accounts. The parties specifically
acknowledge that, as the services performed under this Agreement
continue hereafter, the parties by custom, practice, or conduct may
consent or agree to changes or deviations in the manner by which
SunGard provides its services hereunder and the reports generated
pursuant to this Agreement. The performance of services consistent
with the prior custom, practice and conduct of the parties shall be
conclusive evidence that the services provided hereunder are
acceptable to User. However, delay in demand for payment of any
amount due from User hereunder, and acceptance of any partial
payment shall in no event constitute a waiver of or consent to
nonpayment by User, and User shall remain liable for all
compensation due hereunder for the services provided by SunGard.
13. DEFAULT BY USER. In the event User fails to perform any of its
obligations under this Agreement, including but not limited to the
failure to make any payment required under paragraph 4, and such
failure continues for a period of ten (10) days from the date when
performance should have been rendered, User shall be deemed to be in
default of its obligations hereunder.
14. RIGHT TO SUSPEND PERFORMANCE WITHOUT TERMINATING. In the event of a
default in any term of this Agreement by User, then, in addition to
SunGard's right to terminate this Agreement and any other rights and
remedies SunGard may have, SunGard may suspend performance of all
services under this Agreement (and deny User access to the software
and User's files) until the default is cured; in such event, User
shall remain liable to SunGard for a monthly fee equal to the base
monthly compensation plus the average of the monthly account service
charges (excluding cash management fees, printing and similar extra
charges) due for the last six months preceding default, until the
default is cured.
15. RIGHT TO TERMINATE; DAMAGES UPON TERMINATION. In the event a default
by User shall occur hereunder, SunGard may, at its option, terminate
this Agreement. In addition to its right of termination, SunGard
shall also have the right to recover from User damages, including
interest and reasonable attorneys' fees, for such default. Inasmuch
as a default by User will cause substantial damages to SunGard and
because of the difficulty of estimating with exactness the damages
which will result, User agrees to pay to SunGard, as liquidated
damages for such default, an amount equal to the base monthly
compensation plus the average of the monthly account service charges
(excluding cash management fees, printing and similar extra charges)
due for the last six months preceding default, multiplied by the
number of months remaining in the then-existing term of this
Agreement. The parties agree that
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this sum is a reasonable forecast of probable actual loss to SunGard
and that this sum is agreed to as liquidated damages and not as a
penalty. In addition, all software, equipment, manuals and other
property of SunGard in Users possession shall be returned to SunGard
upon demand, at User's expense. Notwithstanding the foregoing,
nothing herein shall limit SunGard's remedies against User in the
event of a breach by User of the protective covenants contained in
this Agreement. In the event of such a breach by User, SunGard shall
be entitled to pursue all legal and equitable remedies available to
it, including injunctive relief.
16. ATTORNEY'S FEES; COSTS OF COLLECTION. In the event User defaults on
its obligations hereunder and SunGard retains legal counsel,
regardless of whether legal action is initiated, User shall repay
SunGard all costs of collection, including reasonable attorneys'
fees equal to fifteen percent (15%) of the balance due to SunGard,
and other legal costs.
17. DEFAULT BY SUNGARD. In the event of errors made by SunGard in
processing as provided herein, the provisions of Paragraph 7
hereinabove shall control and shall be the exclusive remedy of User.
In the event SunGard shall otherwise fail to perform any of its
obligations under this Agreement, and such failure shall not be
cured within thirty (30) days from the date written notice of such
failure from User is received by SunGard, then and only in such
event shall User be entitled to terminate this Agreement by written
notice to SunGard, without further liability to User. Further, any
liability of SunGard on account of such breach or default shall be
limited to the actual amount of compensation paid by User to SunGard
for the month(s) during which the default occurred and was not cured
by SunGard.
18. INTEREST. Interest on all past due amounts under this Agreement
shall accrue from the date due at an annual interest rate equal to
the lesser of 18% per annum or the maximum interest rate permitted
by law.
19. REMEDIES CUMULATIVE; NO WAIVER. No remedy of SunGard contained in
this Agreement shall be considered exclusive of any other remedy;
but rather, each remedy shall be distinct, separate and cumulative,
and in addition to any other right or remedy provided in this
Agreement or by applicable law. Each such right or remedy may be
pursued singularly, successively or together in the sole discretion
of SunGard and the failure to exercise any such right or remedy
shall in no event be construed as a waiver or release of the same.
SunGard may waive any right or remedy available to it, but any such
waiver is not continuing, is limited to the specific act or omission
waived and shall not affect any other rights or remedies.
20. BINDING EFFECT; ASSIGNABILITY. This Agreement shall be binding upon
and shall inure to the benefit of the parties hereto and their
respective heirs, representatives, successors and assigns. User may
not assign, delegate or otherwise transfer any of its or his rights,
duties or obligations hereunder or interest herein without the
written consent of SunGard. In the event of any such assignment,
delegation, or other transfer by User, whether or not SunGard has
consented, the User shall remain liable for all amounts due
hereunder and all other obligations of User pursuant to this
Agreement, whether or not the assignor or transferee is or may also
be liable to SunGard. SunGard may transfer or assign its rights,
duties and obligations hereunder or interest herein to any entity
related to SunGard by substantially similar ownership or control, or
to a successor in interest pursuant to a merger, reorganization,
stock sale, asset sale or other transaction, without the consent of
User.
21. SEVERABILITY. If any provision or portion of this Agreement is
declared or found by a court of competent jurisdiction to be
unenforceable or null and void, such provision or portion thereof
shall be deemed stricken and severed from this Agreement and the
remaining provisions and portions hereof shall continue in full
force and effect.
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22. GOVERNING LAW. User acknowledges that this Agreement was delivered
to and accepted by SunGard in the State of North Carolina. This
Agreement shall be governed by and construed and enforced in
accordance with the laws of the State of North Carolina.
23. JURISDICTION; VENUE. The parties hereto agree that, in the event
either party elects to pursue legal action against the other for
default of any obligation under this Agreement, such legal action
shall be brought in Mecklenburg County, North Carolina, unless
SunGard, at its sole option, elects to bring action in the county
and state of residence of the User.
24. FORCE MAJEURE. SunGard shall not be liable for, nor shall SunGard be
considered in breach of this Agreement due to, any failure to
perform its obligations under this Agreement as a result of a cause
beyond its control, including any act of God or a public enemy, act
of any military, civil or regulatory authority, change in any law or
regulation, fire, flood, earthquake, storm, or other like event,
disruption or outage of communications, power or other utility,
labor problem, unavailability of supplies, or any other cause,
whether similar or dissimilar to any of the foregoing, which could
not have been prevented by SunGard with reasonable care.
25. DISCLAIMER. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS
AGREEMENT, SUNGARD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY
NATURE, ORAL OR WRITTEN, EXPRESS OR IMPLIED, REGARDING THE SOFTWARE,
THE DOCUMENTATION, THE SERVICES PROVIDED UNDER THIS AGREEMENT, OR
ANY OTHER MATTER, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THIS AGREEMENT DOES NOT CONSTITUTE A JOINT ACCOUNT EITHER EXPRESSED
OR IMPLIED BETWEEN SUNGARD AND USER. SUNGARD IS ACTING AS AN
INDEPENDENT CONTRACTOR AND NOT AS AN AGENT OF THE USER'S
ORGANIZATION. ANY LIABILITY OF SUNGARD TO USER, WHETHER FOR BREACH
OF THIS AGREEMENT, NEGLIGENCE, OR OTHERWISE, SHALL BE SPECIFICALLY
SUBJECT TO THE LIMITATIONS OF PARAGRAPH 17, AND IN NO EVENT SHALL
ITS LIABILITY EXCEED THE ACTUAL AMOUNT OF PAYMENTS MADE BY USER TO
SUNGARD DURING THE THEN-EXISTING TERM OF THIS AGREEMENT. UNDER NO
CIRCUMSTANCES SHALL SUNGARD BE LIABLE TO USER OR ANY PERSON FOR LOST
REVENUES, LOST PROFITS, LOSS OF BUSINESS OR ANY INDIRECT OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, WHETHER OR NOT FORESEEABLE.
PURSUANT TO THIS AGREEMENT, SUNGARD MAY USE THIRD-PARTY PRICING
SERVICES AND OTHER SERVICES OF THIRD-PARTIES TO ASSIST IT IN
PROVIDING ITS SERVICES TO USER. NO SUCH THIRD-PARTY MAKES ANY
WARRANTIES WHATSOEVER, WHETHER EXPRESS OR IMPLIED, TO THE USER AS TO
FITNESS, MERCHANTABILITY OR ANY OTHER MATTER; NO SUCH THIRD-PARTY
SHALL HAVE ANY LIABILITY TO THE USER OR ANY OTHER PERSON OR ENTITY
IN ANY WAY ARISING OUT OF ANY ERROR OR OMISSION IN THE SERVICES
PROVIDED BY SUCH THIRD-PARTY, OR A DELAY IN PROVIDING THOSE
SERVICES. IN NO EVENT SHALL ANY THIRD-PARTY PROVIDING SERVICES TO
SUNGARD BE LIABLE TO ANY USER OR OTHER PERSON OR ENTITY FOR ANY
LOSS, INJURY, OR DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR FOR ANYTHING BEYOND SUCH THIRD-PARTY'S REASONABLE
CONTROL.
26. OTHER OBLIGATIONS. The obligations of SunGard under this Agreement,
run only to User and not to its affiliates, its customers or any
other persons. Under no circumstances shall any other person be
considered a third party beneficiary of this Agreement or otherwise
entitled to any rights or remedies under this Agreement.
11
27. ENTIRE AGREEMENT; MODIFICATION. This Agreement represents the entire
understanding and agreement between the parties and no
representations, undertakings or agreements have been made or relied
upon in making this Agreement other than those specifically set
forth herein. This Agreement can be modified only by a writing
signed by both SunGard and User, except to the extent provided in
paragraph 6 above. User acknowledges that this Agreement and any
subsequent modification is not binding or enforceable until reviewed
and executed by a representative located in SunGard's Charlotte,
North Carolina office.
28. FINANCIAL INFORMATION. User may upon written request, receive the
latest SunGard Third Party Review and Published Annual Financial
Data.
WITNESS the due execution hereof the day and date first above written.
SUNGARD TRUST SYSTEMS, INC. PINNACLE MANAGEMENT & TRUST COMPANY
CHARLOTTE, NC HOUSTON, TX
SIGNATURE: _________________________ SIGNATURE: _________________________
PLEASE TYPE: PLEASE TYPE:
NAME: XXXXXX X. XXXXXX NAME: XXXXXXX X. XXXXXX
TITLE: President TITLE: President & Chief Operating
Officer
DATE: February 12, 1998 DATE: 2/9/98
ATTEST: ATTEST:
SIGNATURE: _________________________ SIGNATURE: _________________________
PLEASE TYPE: PLEASE TYPE:
NAME: XXXXXXX XXXXXXXX NAME: XXXXX XXXXXXX
TITLE: Vice President of Finance TITLE: V.P. & Manager of Operations
DATE: February 12, 1998 DATE: 2/9/98
12
SunGard Trust Systems Inc.
AutoTrust Addendum
FOR: ADDITIONAL TERMS
Dated: 2/09, 1998
This addendum (the "Addendum") will supplement certain terms and conditions of
the AutoTrust Agreement by and between SunGard Trust Systems Inc. ('SunGard')
and Pinnacle Management & Trust Company ("User"), dated 2/09/98, and any and all
modifications, amendments, supplements and addendums thereto (collectively the
"Agreement"). The terms and conditions of the Agreement are incorporated herein
by reference and, unless specifically noted herein, shall remain in full force
and effect, including terms that survive the termination of the Agreement.
NOW THEREFORE, in consideration of the premises and the mutual covenants herein
contained and intending to be legally bound, the parties agree as follows:
1. The upgrade to SunGard's AutoTrust Windows(TM) version, ("Charlotte"),
Phase I (Inquiry System) will be provided to User at no additional
Software License or monthly cost. The User recognizes that use of
Xxxxxxxxx xxx require certain hardware upgrades and certain non-SunGard
software in order to operate on User's network. The costs associated with
these items are the User's responsibility.
SunGard represents, and User acknowledges, that Charlotte Phase II will be
made available to User at no additional one-time Software License Fee or
per account processing fee. If on-site training or technical assistance is
requested by User, SunGard's then-prevailing rate will apply (current rate
- $600/day plus expenses).
2. SunGard agrees to waive the AutoTrust base fee and per account charges
through December 31, 1998. This waiver covers the items in Section 4 A, B,
C, D and E only. Normal charges for other fees and all pass through items
such as paper and form supplies, shipping, etc., apply.
3. SunGard represents and warrants that as of January 1, 1999, AutoTrust will
be designed to be used prior to, during and after the calendar year 2000
A.D., and that AutoTrust will be designed to operate during each such time
period without material error caused by date data. For the purposes of
this section, "date data" shall mean any data or input which includes an
indication of date.
The foregoing warranty shall not apply (a) if User's operating system or
any third-party software causes any of the date data errors, or (b) to
custom software developed by SunGard or any third party. Notwithstanding
anything herein to the contrary, SunGard's sole obligation and User's sole
remedy with respect to the foregoing representation and warranty is for
SunGard to use commercially reasonable efforts to correct any date data
errors that may occur.
4. (see below)
WITNESS the due execution hereof the day and date first above written.
SUNGARD TRUST SYSTEMS, INC. PINNACLE MANAGEMENT & TRUST COMPANY
CHARLOTTE, NC HOUSTON, TX
SIGNATURE: _________________________ SIGNATURE: __________________________
PLEASE TYPE: PLEASE TYPE:
NAME: XXXXXX X. XXXXXX NAME: XXXXXXX X. XXXXXX
TITLE: President TITLE: President & Chief Operating
Officer
DATE: February 12, 1998 DATE: 2/9/98
4. In the event Pinnacle Management & Trust Co. is acquired, Pinnacle
Management & Trust Co., can exercise an option to terminate this
Agreement, provided that at least ninety (90) days written notice given to
SunGard and at least forty-two (42) months of billable processing has
transpired.
13
SunGard Trust Systems Inc.
AutoTrust Addendum
FOR: PORTFOLIO REALIGNMENT SYSTEM (PRS)
Dated: 2/09, 1998
-------------------------------------------------------------------------------
This addendum (the "Addendum") will supplement certain terms and conditions of
the AutoTrust Agreement by and between SunGard Trust Systems Inc. ("SunGard")
and Pinnacle Management & Trust Company ("User"), dated -2/09/98, and any and
all modifications, amendments, supplements and addendums thereto (collectively
the "Agreement"). The terms and conditions of the Agreement are incorporated
herein by reference and, unless specifically noted herein, shall remain in full
force and effect, including terms that survive the termination of the Agreement.
SunGard has developed the Portfolio Realignment System ("PRS"), an AutoTrust
companion software module designed to perform automated realignment of selected
client accounts according to a model(s) representing a mix of mutual funds as
determined by User. User agrees to subscribe to PRS in accordance with the
additional terms and conditions set forth in this Addendum.
NOW THEREFORE, in consideration of the premises and the mutual covenants herein
contained and intending to be legally bound, the parties agree as follows:
1. COMPENSATION. User will pay SunGard $0.00 per PRS account, per
month, subject to a monthly minimum of $-O-.
2. DELIVERY. SunGard will deliver PRS within thirty (30) days after
receipt of this Addendum properly executed by User. Instructions
will be included in the Operations Manual to allow User to utilize
PRS.
WITNESS the due execution hereof the day and date first above written.
SUNGARD TRUST SYSTEMS, INC. PINNACLE MANAGEMENT & TRUST COMPANY
CHARLOTTE, NC HOUSTON, TX
SIGNATURE: _________________________ SIGNATURE: __________________________
PLEASE TYPE: PLEASE TYPE:
NAME: XXXXXX X. XXXXXX NAME: XXXXXXX X. XXXXXX
TITLE: President TITLE: President & Chief Operating
Officer
DATE: February 12, 1998 DATE: 2/9/98
14
SunGard Trust Systems Inc.
AutoTrust Addendum
FOR: PORTFOLIO ACCOUNT LINK (PAL)
Dated: February 9, 1998
--------------------------------------------------------------------------------
This addendum (the "Addendum") will supplement certain terms and conditions of
the AutoTrust Agreement by and between SunGard Trust Systems Inc. ("SunGard")
and Pinnacle Management & Trust Company ("User"), dated 2/09/98, and any and all
modifications, amendments, supplements and addendums thereto (collectively the
"Agreement"). The terms and conditions of the Agreement are incorporated herein
by reference and, unless specifically noted herein, shall remain in full force
and effect, including terms that survive the termination of the Agreement.
NOW THEREFORE, in consideration of the premises set forth above, the mutual
covenants herein contained and good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, SunGard and User, intending
to be legally bound, do hereby agree as follows:
1. User desires to subscribe to SunGard's Portfolio Account Link ('PAL'),
which will allow User's customers to access their individual trust account
information via the Internet.
2. User acknowledges that any of its customers that desire to access their
individual trust account information via the Internet must have Internet
access.
3. User agrees to acquire, install and maintain all telecommunications,
system hardware, and software components deemed necessary by SunGard to
facilitate the PAL requirements including, but not limited to, the
installation and maintenance of a home page on the Internet.
4. Commencement of PAL will be scheduled for a date deemed to be mutually
convenient to User and SunGard's Client Support Department.
5. User acknowledges that while SunGard shall use reasonable care to ensure
that only authorized persons are able to access their individual trust
account information, SunGard shall have no liability with respect to any
performance problem, claim or other matter to the extent attributable to
the unauthorized or improper use of PAL by User or its clients, or the
unauthorized or improper access to any of User's trust account information
by any third party, whether known or unknown.
6. SunGard agrees to provide on-site and/or telephone technical support to
User as requested for the installation and/or use of PAL. For such
technical support, User agrees to pay SunGard its then prevailing rate
and, in the case of on-site technical support, reasonable travel and
related expenses while en-route to and from, and while working at User's
site. It is expressly understood that User will be responsible for
providing all technical support required by User's customers or by any
other parties designated by User to utilize PAL.
7. For the use of PAL, User agrees to pay to SunGard the following:
A. A one-time fee of $2,500.00 to be paid upon execution of
this Addendum; and
B. A monthly fee equal to the following:
1. If 200 or less of User's trust accounts are designated
by User for Internet access during any given month, then
the fee for that month shall be $250.00.
2. If 201 or more of User's trust accounts are designated
by User for Internet access during any given month, then
the fee for that month shall be $250.00 plus $1.00 per
account for each of User's trust accounts over 200 that
are designated for Internet access.
Billing for PAL will begin on the first day of the month following the
installation of PAL.
15
