BP EXPLORATION (ALASKA) INC. CONTRACT NO. 92MR067A
TELECOMMUNICATIONS SERVICES
THIS AGREEMENT, effective the 1 day of April, 1992 regardless of the date
actually signed by the parties, is between BP EXPLORATION (ALASKA) INC.,
hereinafter referred to as "Operator", and GCI NETWORK SYSTEMS, hereinafter
referred to as "Contractor".
WHEREAS, BP Exploration (Alaska) Inc. is the Operator of the Xxxxxxxx
Development Area and Unit Operator of the Western Operating Area of the
Prudhoe Bay Unit on the North Slope of Alaska, and is also engaged
independently in the continuing exploration of oil and gas on the North Slope
of Alaska, and in the Beaufort Sea areas with support facilities in
Anchorage, Alaska; and in those capacities has need for an independent
contractor to perform certain services in support of its drilling, production
and exploration operations; and,
WHEREAS, Contractor has held itself out to be ready, willing and able to
perform such services;
NOW, THEREFORE, in consideration of the mutual covenants and agreements
hereinafter set forth, the parties hereto mutually agree as follows:
I. STATEMENT OF WORK
Operator requires the services of an independent contractor to operate
and maintain its telecommunication functions in the Anchorage
Headquarters building and other locations within the State of Alaska.
It is agreed that in connection with services per ATTACHMENT 6, Scope of
Work, that Operator and Contractor shall work very closely together in
the spirit of trust and cooperation towards achieving continual
improvement in the Telecommunication Services by effective business
management, project management and full exchange of relevant information
(e.g., costs, engineering, etc.).
Each of the parties hereto undertakes to do all things reasonably within
its power which are necessary to give effect to the spirit and intent of
this Contract and, in particular, neither party shall act unreasonably
or without giving due regard to the representations of the other party
when reaching any decision as to the giving or withholding of consent or
approval, or when exercising any other discretion pursuant to this
Contract.
In the performance of the Contract, Operator will, subject to business
confidentiality, freely disclose to the Contractor its activities,
engineering program, technical requirements and cost information and the
Contractor will freely disclose to Operator all information on its
resources, abilities and costs incurred in the provision of the Services.
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Both parties will work together to ensure that for the benefit of the
Operator, sound engineering standards are achieved and maintained in the
most time and cost effective manner, and to ensure that for the benefit
of the Contractor, Operator provided, inasmuch as it is able, a good
flow of work paid for at fair rates.
Both parties will co-operate to ensure that available resources are used
in the most cost effective manner and to establish jointly operated
systems which fulfill the respective business and technical needs of
each party without duplication of effort.
To enable the achievement of the objectives described above, Operator
and Contractor shall jointly establish a Review Board which shall ensure
that all decisions and actions which relate to the Services fully
recognize the interests of both parties hereto their respective
obligations and areas of expertise.
Not withstanding the foregoing and for the avoidance of doubt, the
following principles shall apply with respect to this Contract:
1. Operator shall be ultimately responsible for determining the quality
strategy and standards with which the Contractor will be required to
comply.
2. The contractor shall be ultimately responsible for the management and
technical supervision of the performance of the services.
3. Where Operator's staff are integrated into the Contractor's team of
tdedicated Personnel, they shall work under the technical management of
the Contractor who shall be responsible for ensuring that all work under
such management meets the necessary technical quality standards.
4. Operator shall be ultimately responsible for determining the Services
which the Contractor is required to perform.
5. Whilst it is Operators intention that the Contractor shall undertake
as much of the Telecommunications Management as possible, this Contract
has no commitment value with respect to the amount of Services which
Operator will require the Contractor to perform, save as may be
established by the issue of associated Work Releases.
Furthermore, this Contract is non-exclusive and Operator reserves the
right to enter into contracts with other parties to perform similar
services: Operator shall however inform the Contractor of its reasons
for awarding such work to other contractors.
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6. Subject to availability and to business confidentiality, Operator will
provide sufficient information to the Contractor with respect to its
long term and short term plans, to enable the Contractor to properly
control the resourcing of staff.
7. The Contractor shall project and enhance Operators image and culture
as well as its own in any exposure to third parties relating to the
services.
8. Following consultation between the parties hereto, all systems required
for the satisfactory performance of the Services shall be established to
provide such management information as may be required by Operator.
9. This Contract shall begin with transition from Operator to Contractor
personnel position by position. Review of transition shall begin three
(3) months after the start of the Contract with periodic review as
additional positions are transitioned.
II. COMPENSATION
As total consideration for all work performed and/or services rendered
hereunder, Contractor agrees to invoice Operator and Operator agrees to
pay Contractor in accordance with the following:
1. COMPENSATION SCHEDULE - ATTACHMENT 8
2. LIMITATION OF COST
Nothing in this Agreement shall obligate Contractor to take any action
which will cause the amount for which Operator will be obligated
hereunder to exceed the sum of $6,760,000.00 and Operator shall not be
obligated to pay Contractor on account of any services furnished hereunder
any amount in excess of such sum provided, however, that this sum may be
increased by Operator solely at its discretion by amending this Agreement.
3. INVOICING AND PAYMENTS
a. INVOICING
(1) Within the first ten (10) days of each month, or as soon as
practicable, but not later than thirty (30) days thereafter,
Contractor will submit a separate invoice, in original and one (1)
duplicate, to Operator for each operating location (i.e. Anchorage,
Prudhoe Bay
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or Xxxxxxxx) where work is accomplished and/or services are
performed, supported by such documentation as Operator may
reasonably require setting out Contractor's charges for services
rendered during the previous month.
(2) Contractor agrees that invoices submitted to Operator related to
this Agreement shall bear this Contract Number and the name of the
operating location and that at all times hereafter no more than
one agreement no more than one operating location shall be billed
on any single invoice submitted.
(3) Contractor shall number invoices serially and submit the original
to:
BP Exploration (Alaska) Inc.
Accounts Payable
X.X. Xxx 000000
Xxxxxxxxx, Xxxxxx 00000-0000
or (PBU)
BP Exploration (Alaska) Inc.
PBU North Slope Accounting
PBU eoc
X.X. Xxx 000000
Xxxxxxxxx, Xxxxxx 00000-0000
or (Endicott)
BP Exploration (Alaska) Inc.
North Slope Accounting
Endicott Accounting
X.X. Xxx 000000
Xxxxxxxxx, XX 00000-0000
b. PAYMENTS
Operator will make payments to Contractor against Contractor's
invoices within thirty (30) days after they are received within
Operator's Accounts Payable Department. However, Operator is entitled
to adjust Contractor's invoices for clerical errors or items which are
not adequately supported by documentation. Further, Operator reserves
the right to deduct from payments due to Contractor any charges paid
to third persons by Operator which are to be borne by Contractor under
the terms of this Agreement. Payment by Operator of Contractor's
invoices shall be without prejudice to
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0935/2-S2 -4- 4/1/92
Operator's right to audit Contractor's records and challenge the
correctness of the invoices any time thereafter.
c. DISCREPANCY AND FEES
Operator shall notify Contractor on the check stub or by separate
letter of any deductions from its invoice. Contractor shall notify
Operator within ninety (90) days of payment date of any disputed
amount. In the event of notice after said ninety (90) day period,
Operator shall charge Contractor $25/Hour for research.
d. UNPAID INVOICES AND FEES
Contractor shall notify Operator of any invoices billed but not
paid within two (2) years of invoice date. In the event of notice
after said two (2) year period, Operator shall charge Contractor
$25/Hour for research.
e. FINAL PAYMENT
Prior to submitting an invoice for final payment Contractor shall
ensure that all bills for labor, material, resublet work, equipment
rental, taxes, insurance and all other charges arising in the
performance of work hereunder have been fully paid by or for
Contractor.
Acceptance by Contractor of final payment from Operator shall
constitute an unconditional and complete release in full
satisfaction of all claims by Contractor against Operator,
notwithstanding any other provisions to the contrary contained
in this Agreement.
III. TERM OF AGREEMENT
1. TERM
The term of this Agreement shall commence on the effective date
specified above and shall continue through March 31, 1997 unless
extended or terminated earlier in accordance with other provisions
of this Agreement.
2. OPTION TO EXTEND SERVICES
Operator may require Contractor to continue to perform the services
within the limits of this Agreement. Extensions shall be in 30-day
increments, not to exceed three (3) such extensions, or 90 days.
Operator may exercise this option at any time within the term of this
Agreement by giving written notice to Contractor and
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such notice shall be made effective by an amendment to this Agreement.
The rates in effect immediately prior to such extension, as set forth
in Section 11, shall apply to any extension made pursuant to this
option provision.
3. TERMINATION OR CONVENIENCE
Operator may terminate this Agreement, in whole or in part, at any
time for any reason whatsoever by giving written notice to
Contractor. If this agreement is so terminated, Contractor shall be
paid by Operator only for that portion of the services actually
performed and for documented expenses incurred by Contractor and
authorized by Operator prior to the date of termination. Operator
shall not be held liable for any other damages or for loss of
anticipated profit on account of such termination. Notwithstanding
any partial termination of services, Contractor shall continue to
perform and complete any remaining services required. Specifically,
the following details the conditions relating to this Contract:
a. MAINTENANCE OF EXISTENCE - If Contractor shall fail to
preserve and keep in full force and effect their respective
existences, maintain all material permits, rights and franchises,
or comply with all laws, the failure to comply with which would
have a materially adverse effect on Contractor's operation,
financial condition, property or business.
b. CHANGE OF OWNERSHIP - If Contractor enters into any merger or
consolidation, effects any material change in its capital or
ownership structure, sells, lease or otherwise transfer all or
substantially all of its assets, or if more than 49% of the
outstanding shares of Contractor are sold or transferred to a
single entity or controlling group after this Agreement is executed.
c. FAILURE TO PAY INDEBTEDNESS - If Contractor shall fail to pay all
or any portion of any material indebtedness when due, whether by
acceleration or otherwise, and such failure shall continue
unremedied (and not be waived by the holder of such indebtedness)
for a period of fifteen (15) business days after the applicable
grace period, if any, specified in the agreement or instrument
related to such indebtedness.
d. INSOLVENCY - If Contractor shall no pay, or admit in writing its
inability to pay its debts as they mature or apply for, consent to
or acquiesce in, the appointment of a trustee or receiver for
Contractor for any part of its property, or Contractor shall
authorize any such action; or in the absence of any such
application, consent or acquiescence, a trustee or receiver shall
be appointed for Contractor or for a substantial part of its and
shall not be discharged within a period of sixty (60) days; or any
bankruptcy,
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reorganization, debt arrangement or other proceeding under any
bankruptcy or insolvency law or any dissolution or liquidation
proceeding shall be instituted by or against Contractor and if
instituted by or against it, shall be consented to or acquiesced
in by it or shall be dismissed within a period of sixty (60) days
or Contractor's board of directors shall authorize such action.
e. CESSATION OF OPERATIONS - If contractor shall cease operation for
more than thirty (30) consecutive days.
f. INSECURITY - If reasonable grounds for insecurity arise with
respect to the performance of Contractor, Operator may in writing
demand adequate assurance of due performance. An Event of Default
occurs if Contractor, after receipt of such justified demand,
shall fail to provide within fifteen (15) business days, such
assurance of due performance.
g. CONSEQUENCE OF DEFAULT - If any Event of Default shall occur and
continue, for a period of fifteen (15) business days after written
notice from Operator to Contractor, Operator may by further
written notice to Contractor declare this Agreement terminated.
IV. SPECIAL PROVISIONS
1. TECHNICAL COGNIZANCE
Operator's Technical Representative having cognizance over all work
performed under this Agreement, including health, safety and security
matters, shall be Xxxxxxx X. Xxxxxxx, (000) 000-0000, or his designee.
2. ADMINISTRATIVE COGNIZANCE
All contractual and administrative matters pertaining to this
Agreement shall be under the cognizance of Operator's Manager,
Contracts, Alaska, or his designee. The following individual is
designated for administrative cognizance over this Agreement:
NAME: Xxxxxx X. Xxxxxxxxx
COMPANY: BP Exploration (Alaska) Inc.
ADDRESS: X.X. Xxx 000000
Xxxxxxxxx, Xxxxxx 00000-0000
TELEPHONE: (000) 000-0000
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NO CHANGES AND/OR DEVIATIONS SHALL BE MADE TO THE PROVISIONS OF THIS
AGREEMENT UNLESS AMENDED PURSUANT TO PARAGRAPH V.21.
3. CONTRACTOR'S REPRESENTATIVE
Contractor hereby designates the following individual for the purposes
of coordinating all matters relevant to this Agreement and having
authority to make binding commitments in the name of Contractor:
NAME: Xxxxxxx X. Xxxxxxxxx
COMPANY: GCI Network Systems
ADDRESS: 0000 Xxxx Xxxx
Xxxxxxxxx, XX 00000
TELEPHONE: (000) 000-0000
FAX: (000 000-0000
4. MATERIAL SAFETY DATA SHEET
Contractor shall provide material safety data sheet(s) (OSHA Form 20
or equivalent) to Operator prior to locating any toxic or hazardous
substance identified in the Alaska Hazard Communication Law, AS
18.60.030 et seq., on Operator's property to Operator's representative
as follows:
BP Exploration (Alaska), Inc.
Attn: Safety Manager (North Slope work)/
Transportation Supervisor (Anchorage work)
P. O. Xxx 000000
Xxxxxxxxx, Xxxxxx 99519-6612
Contractor is responsible for ensuring that its employees receive
training as required by the Alaska Hazard Communication Law.
Contractor shall ensure that any hazardous substance, as identified
under the Alaska Hazard Communication Law, supplied by Contractor
for work at Operator's facilities is properly labeled in accordance
with that statute.
5. CONTRACTOR'S INSURANCE
Contractor shall, at its sole expense, secure and maintain insurance
in strict accordance with the provisions set forth in ATTACHMENT 2,
Standard Insurance Requirements, attached hereto and made a part hereof.
6. NOTICES
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a. NOTICE ADDRESSES
All notices will be addressed to the parties hereto as follows:
OPERATOR
BP Exploration (Alaska) Inc.
Materials Management Department
Manager, Contracts, Alaska
X.X. Xxx 000000
Xxxxxxxxx, Xxxxxx 00000-0000
CONTRACTOR
Xxxxxxx X. Xxxxxxxxx
GCI Network Systems
0000 Xxxx Xxxx
Xxxxxxxxx, XX 00000
COPY TO:
Xxxxxxx X. Xxxxxx
GCI Network Systems
0000 Xxxx Xxxx
Xxxxxxxxx, XX 00000
b. SENDING NOTICES
All notices, requests, and/or other communications provided
for or permitted to be given by any party hereunder shall be done
in writing for delivery in person or by mail, telegraph,
facsimile, or telex, properly addressed to each party to whom
given, with postage and charges prepaid. A notice shall be
deemed given only when received by the party to whom such notice
is directed, except that any notice given by registered or
certified mail, or by telex, facsimile, or telegraph, shall be
deemed given to and received by the party to whom directed within
twenty-four (24) hours after such notice is filed with an
operating U. S. Post Office, telegraph or telex company (as
applicable), or when actually received, whichever first occurs.
7. UTILIZATION OF ALASKAN/NATIVE RESIDENT LABOR
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Operator is committed to the use of qualified local Alaskan
residents, Alaskan native residents whenever possible. Therefore,
Contractor shall make every reasonable effort to recruit and employ
Alaskan & Alaskan native residents labor in performance of work
under this Agreement.
For the purposes of this Agreement, the term "Alaskan
Resident" shall mean a person whose permanent residence is in the
State of Alaska.
Contractor shall make every reasonable effort to recruit, employ
and train, where applicable, those Alaskan & Alaskan native
residents required to comply with the goals set forth in its
"Alaskan/ Alaskan Native Resident Utilization Plan", which is
incorporated into this Agreement and made a part hereof by
reference. As part of its Plan, Contractor has established a goal
of:
100% Alaskan Residents
--- (As a percentage of total workforce)
0% Alaskan Native Residents
--- (As a percentage of total workforce)
0% North Slope Borough Residents
--- (As a percentage of total workforce)
Contractor shall maintain those records necessary to assure accurate
accounting of the manpower utilized to perform work under this
Agreement. Further, Contractor shall prepare and submit monthly a
report of such Alaskan & Alaskan native resident labor to Operator.
This report will be submitted, in the format specified in ATTACHMENT
4, to Operator's cognizant Administrative Representative set forth
in this Agreement, with a copy to Operator's Technical
Representative, by no later than the tenth (10th) working day of
each month reflecting the actual manpower utilization for the
previous month. As part of this report Contractor shall prepare a
narrative explanation of each incidence where the stated utilization
goals are not met and the specific actions to be taken by Contractor
to rectify the situation.
Contractor shall incorporate similar requirements in all
solicitations for quotes and/or proposals and all subcontracts
and/or orders for services in support of this Agreement. Contractor
shall include subcontractor reports in its monthly report submittals.
All records, relative to Plan implementation and accomplishment of
both Contractor and its subcontractors, are subject to the audit
provisions of this Agreement.
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8. OPTIONAL RIGHTS OF OPERATOR IN EVENT OF DEFAULT BY CONTRACTOR
In the event Operator is dissatisfied with the performance of
Contractor hereunder on account of unreasonably poor performance or
incompetency or other reason as a result of causes reasonably
within Contractors control, Operator shall specify in writing the
cause of dissatisfaction pursuant to Paragraph V.23., Termination
for Material Breach. Should Contractor fail or refuse to remedy
matters complained of within the period as Operator may specify in
such written notice, Operator shall have the right in an emergency
(as determined by Operators Technical Representative at his sole
discretion) to take over all or part of the operation of
Contractor's equipment and/or its maintenance facilities either or
both of which Operator may operate with its own personnel or
through another contractor. Should such operations be taken over
as aforesaid by Operator, the cost of the operations conducted by
Operator, excluding charges to Contractor for the use of the tools,
machinery and appliances of Contractor, shall be deducted from
payments otherwise due to Contractor hereunder, and the balance, if
any, shall be paid to Contractor. Operator shall return such
tools, machinery and appliances to Contractor when the operations
are completed in as good condition as when taken over by Operator,
normal wear and tear excepted.
Where, in Operator's reasonable opinion, Contractor's equipment is
supplied or otherwise made available for use in an incomplete,
unusable, or unsafe condition, Operator shall have the right to
refuse said equipment and not tender payment therefor until such
equipment is made complete, usable and in safe condition. Operator
shall owe Contractor nothing for any time which the equipment is so
deemed incomplete, unusable, or unsafe and any such time will
accrue against the guaranteed minimum number of hours for such
equipment.
In the event of any material breach, by Contractor, of the terms
and conditions hereof, under the circumstances set out in this
Paragraph IV.8., Operator may, if Contractor does not rectify such
breach within the specified period (Reference Paragraph V.23.),
terminate this Agreement immediately, in which event Contractor
shall immediately and at its own expense remove from Operator's
land all equipment, materials, supplies, and personnel. From the
date of such termination, no charges shall accrue in favor of
Contractor and in no event shall demobilization fees be payable to
Contractor. All guaranteed minimum hours shall be reduced directly
proportional to the resultant term of the Agreement.
9. HEALTH, SAFETY AND SECURITY PROCEDURES
Contractor shall comply with the requirements and procedures as set
forth in ATTACHMENT 5; Health, Safety and Security Procedures,
attached hereto and made a part hereof.
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V. STANDARD TERMS AND CONDITIONS
1. DEFINITIONS
a. "Operator" shall mean BP Exploration (Alaska) Inc. and, where
the context so admits, shall include its employees and agents.
b. "Contractor" shall mean that company or entity set forth and
named in the preamble to this Agreement and, where the context so
admits, shall include its employees, agents and subcontractors.
c. The words "this Agreement", "herein", "hereof", "hereunder", and
words of similar import shall refer to this Agreement as a whole.
d. "Affiliate" shall mean any corporation that controls, is
controlled by, or is under common control with a party. The word
"control" shall mean the ownership, directly or indirectly, of
fifty percent (50%) or more of the securities of a corporation
having the right to vote for directors of such corporation.
e. "Working Interest Owners" shall mean those individuals and
corporations set forth in ATTACHMENT 1 hereto.
f. "Days", when referring to notice requirements or either party's
obligations herein, shall mean calendar days unless expressly
stated otherwise.
g. Services shall mean the various work and services to be provided
for the Contractor under this Agreement.
2. CHANCES
Operator, within the general scope of this Agreement, may at any
time by written notice to Contractor from Operator's Administrative
Representative, issue additional instructions, require additional
services or direct the deletion of services covered by this
Agreement. In such event, there may be made an equitable
adjustment in price and time of performance, but any claim for such
an equitable adjustment must be made in writing within thirty (30)
days of receipt of said written notice. No adjustment in price
and/or time of performance shall be recognized unless such
adjustment takes the form of an amendment to this Agreement.
Notwithstanding the necessity of such an amendment, Contractor
shall perform all services required herein and as modified pursuant
to this paragraph.
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3. STANDARDS
All services provided hereunder shall be performed by employees of
Contractor who are experienced and highly skilled in their craft or
profession and in accordance with the highest standards of
workmanship of their craft or profession.
4. ACCESS TO LOCATION
Operator shall secure for Contractor rights of access to the land on
which the work covered by this Agreement is to be performed, if such
land is not held by Contractor. Operator shall advise Contractor of
any limitations or restrictions affecting access and of Operators
rules for vehicle movement. Contractor shall abide by all such
limitations or restrictions. Should Contractor be denied free access
to such site for any reason within Contractor's control, time lost by
such denial shall not be charged to Operator.
5. INDEPENDENT CONTRACTOR RELATIONSHIP
Contractor shall be an independent contractor with respect to
performance of all work hereunder and neither Contractor nor any
party employed by Contractor nor any of Contractor's subcontractors
shall be deemed for any purpose to be an employee, agent, servant
or representative of Operator in the performance of any work or
service hereunder. Operator shall have no direction or control
over Contractor, its employees, agents or subcontractors except in
the results to be obtained. However, the work contemplated hereby
shall meet the approval of Operator and Operator shall have
unlimited site access to determine whether work is being performed
by Contractor in accordance with this Agreement.
6. CONTRACTOR SITE RESPONSIBILITY
Contractor, before starting work, shall make a thorough inspection
of the work site to determine the difficulties and hazards incident
to the performance of the work. Contractor shall provide
continuous adequate protection of the work site, Operator's
property and adjacent property, and take all necessary precautions
for the safety of all persons and employees on the work site,
including employees of Operator, and comply and cause Contractor's
employees and agents and others entering on Operator's premises in
the performance of the work or in connection therewith to comply
with all safety rules of Operator and applicable provisions of
federal, state or local safety laws, rules or regulations necessary
to prevent damage or injury to any and all property and persons.
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7. INSPECTION BY OPERATOR
Operator shall have the right to inspect and/or review all work in
progress being provided under this Agreement at any time and to review
the qualifications of any personnel provided under this Agreement, to
insure that no deficiencies exist therein.
8. INDEMNITY PROVISIONS
a. INDEMNITY
Except as provided in Paragraph V.19.a., Contractor
will, irrespective of any provisions herein pertaining to
insurance, indemnify, protect, defend, save, and hold Operator and
its affiliates, officers, directors, employees, agents and Working
Interest Owners harmless from and against any and all losses,
claims, suits, and judgments arising by reason of any acts of
commission or omission done, caused or authorized by any person,
including acts of passive or active negligence, arising out of or
otherwise pertaining to this Agreement, to the maximum extent
permitted by law, except if such losses, claims, suits or
judgments directly result solely from Operator's gross negligence
or willful misconduct.
b. OPERATOR'S NORTH SLOPE CLINIC
In connection with the use of Operator's North Slope Clinic
(procedures for such are included herein by attachment) by
Contractor, its employees, agents, servants and/or subcontractors,
Contractor will, irrespective of any provisions herein pertaining
to insurance, indemnify, protect, save and hold Operator harmless
from and against any and all losses, claims, suits and judgments
arising by reason of any acts of commission or omission done,
caused or authorized by any person, including acts of passive or
active negligence. Further, when in the sole discretion of
Operator it is necessary to medevac one or more of Contractor's
employees, agents, servants or subcontractors, Contractor will
assume responsibility for the cost of such medevac services and
will render payment directly to the invoicing third party who has
provided such services thereby relieving Operator of any and all
obligations with respect to said services.
c. LIENS
Without in any way limiting the foregoing, Contractor will
indemnify, protect, save, and hold Operator and its property
harmless, free and clear of any liens, claims, assessments,
fines, levies and/or stop notices based on
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Contractor's labor asserted by any party and/or
other liens based on overdue or other deficient handling of
charges for labor, equipment and/or materials, provided that
such is not the result of Operator's failure or refusal to
perform any of its obligations hereunder. Operator may, if it
so elects, pay and discharge any liens or overdue charges for
Contractor's labor, equipment and/or materials under or in
conjunction with this Agreement and may thereupon deduct the
amount or amounts so paid by Operator from sums due or which
thereafter become due to Contractor hereunder. Before payments
are made by Operator to Contractor, Operator may require
Contractor to furnish proof that there are no unsatisfied
claims for labor, materials, facilities, equipment and/or
supplies and that all insurance coverages required by this
Agreement were in full force and effect during the period
Contractor rendered services pursuant to this Agreement.
d. PATENTS AND LICENSES
In addition to the indemnity provisions above, Contractor
represents and warrants that the use or construction of any and
all tools and equipment furnished by itself and used in the
work performed hereunder does not infringe on any license or
patent which has been issued or applied for, and Contractor
agrees to indemnify and hold Operator and its affiliates,
officers, directors, employees, agents, and Working Interest
Owners harmless from any and all claims, demands, and causes of
action of every kind and character, in favor of or made by any
patentee, licensee or claimant of any right or priority to any
such tool or equipment, or the use or construction thereof or
intellectual property of any sort, which may result from or
arise out of the furnishing or use of any such tool or
equipment by Contractor in connection with the work performed
under this Agreement.
e. ATTORNEY'S FEES AND LEGAL COSTS
Contractor agrees to reimburse Operator for any and all
necessary expenses, attorney's fees, and costs incurred in the
non-judicial or judicial enforcement of any part of any of the
indemnity agreements provided for herein,
f. OPERATOR FURNISHED VEHICLES
From time to time during the term of this
Agreement Operator may provide vehicles to Contractor for use
under this Agreement. Whenever such a vehicle is in the
possession and control of Contractor, Contractor shall be
responsible for any and all injury to or death of any and all
persons and/or damage to or loss of property, including damage
to or loss of the vehicle
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itself, and agrees to indemnify and hold Operator and its
affiliates, officers, directors, employees, agents, and Working
Interest Owners harmless from the same. When Contractor is in
possession of such a vehicle, all insurances as required elsewhere
in this Agreement will be primary to any insurance carried by
Operator.
9. TAX LIABILITIES AND CLAIMS
a. Contractor agrees to defend, indemnify, and hold,
Operator and its affiliates, officers, directors, employees,
agents and Working Interest Owners, jointly and severally,
harmless from and against any and all liability for the payment
of Contractors legally due contributions or taxes for
unemployment insurance, old age retirement benefits, pensions,
annuities, and wage, income, business and occupation taxes, now
or hereafter imposed by the Government of the United States or
any state or political subdivision thereof, however measured.
b. Contractor agrees to be responsible for and shall
indemnify and hold Operator and its affiliates, officers,
directors, employees, agents and Working Interest Owners,
jointly and severally, harmless from any liability for any
legally due sales, use, contract, ad valorem, or other taxes
which are imposed upon the performance of this Agreement or the
ownership or use of any property employed in the performance of
this Agreement.
c. Any applicable state and local sales taxes shall
be collected from third parties by Contractor, but Contractor
shall not collect sales taxes from Operator on services
performed within the North Slope Borough by Contractor for
Operator. It is hereby mutually understood and agreed that
Operator has a North Slope Borough Direct Payment Permit
(Registration Number 0448), under which Operator will pay
directly to the North Slope Borough any sales taxes due based
on property or services provided by Contractor to Operator
under this Agreement. Contractor agrees not to include any
sales taxes for the North Slope Borough in its billings under
this Agreement. The Operator shall not in any way become
responsible or liable for any sales or use tax imposed by the
North Slope Borough upon Contractor or third parties as the
result of any transaction between Contractor and third parties.
It is further understood and agreed that Contractor is
responsible for any and all requirements of the North Slope
Borough Sales and Use Tax Ordinance, other than the
aforementioned collection and payment of sales and use taxes
due under this Agreement, including but not limited to
obtaining a Certificate of Registration.
Contract No. 92MR067A
0935/2-S2 -16- 4/1/92
d. Contractor agrees to reimburse Operator and its
affiliates, officers, directors, employees and agents on demand
for all such taxes or governmental charges, state or federal,
which Operator and its affiliates, officers, directors,
employees and agents may be required or deem it necessary to
pay on account of the employees of Contractor or its
subcontractors. Contractor agrees to furnish Operator and its
affiliates, officers, directors, employees and agents upon
request, with the information required to enable it to make any
necessary reports to state or federal authorities and to pay
such taxes or charges. Operator and its affiliates, officers,
directors, employees and agents are authorized at its election
to deduct all sums so paid for such taxes and governmental
charges from such amounts as may be or become due to Contractor
hereunder.
10. LAWS, RULES AND REGULATIONS
a. Contractor shall comply with all federal, state
and municipal laws, rules and regulations which are now or may
become applicable to operations covered by this Agreement or
arising out of the performance of such operations, and shall
comply, but not by way of limitation, with the Occupational
Safety and Health Act of 1970 and will ensure that its
employees, servants, agents and subcontractors observe and
comply with such laws, rules, regulations and procedures and do
not engage in activities objectionable to local or governmental
authorities. Contractor will at its own expense replace any of
its employees, servants, agents or subcontractors (1) whose
conduct or behavior may be reasonably considered by Operator to
be inimical to the maintenance of harmonious relations between
Operator and such authorities or (2) whom Operator may consider
to be technically incompetent.
b. If for any reason within the sole control or
direction of Contractor a governmental agency determines that
Contractor has failed to comply with a valid law, regulation or
order of such agency, Contractor shall promptly correct the
same to the satisfaction of said agency. If in connection with
the foregoing determination of failure of compliance the
governmental agency issues an enforceable order to cease
operations under this Agreement, Operator shall not be liable
for charges of any kind which arise during the period of such
cessation of operations.
c. If for any reason within the joint control or
direction of Contractor and Operator a governmental agency
makes a determination and issues an order similar to that
described in subparagraph b. above, then the charges to
Operator which arise during such period of cessation of
operations shall be borne equally by Operator and Contractor.
Contract No. 92MR067A
0935/2-S2 -17- 4/1/92
d. If for any reason within the sole control or
direction of Operator a governmental agency makes a
determination and issues an order similar to that described in
subparagraph b. above, then the charges to Operator which arise
during the period of cessation of operations shall be borne by
Operator.
e. In the event of an inspection by a governmental
agency, Contractor shall immediately inform Operator's
Representative.
11. PERMITS
In connection with Contractor's performance hereunder,
Contractor shall be responsible for obtaining any and all permits,
licenses, certifications and any other similar authorizations
required or which may become required by the Government of the
United States or any State or political subdivision thereof except
however where laws, rules or regulations expressly require Operator
to obtain the same.
12. LIQUIDATION
If a petition is presented or any effective resolution is passed
for the liquidation of or for winding up the affairs of Contractor,
or if Contractor is prevented from carrying out all or part of the
obligations provided for in this Agreement by reason of any legal
or financial difficulties of a similar character, Operator may
terminate the Agreement by written notice to Contractor. Such
termination shall be effective immediately or as specified by such
notice. Such termination shall not waive Contractor's then
existing obligations and engagements to perform and Operator will
thereafter be under no obligation to Contractor, except to make
such payments as Contractor may be entitled to receive up to the
time of such termination. If Contractor considers taking advantage
of any legislation for the relief of insolvent companies,
Contractor shall immediately provide Operator with written notice
of the same.
13. FURTHER ASSURANCES
Each party hereto will perform the acts and execute and deliver the
documents necessary to give effect to the provisions of this
Agreement and, upon request by the other party hereto, shall give
assurances necessary to insure the full and complete performance of
all the terms of this Agreement.
14. APPLICABLE LAWS
This Agreement and the relationship of the parties hereto will be
governed by and interpreted in accordance with the laws of the
State of Alaska.
Contract No. 92MR067A
0935/2-S2 -18- 4/1/92
15. RIGHT TO AUDIT
The accounts and books of Contractor and/or its subcontractors,
which reasonably relate directly to the performance of obligations
or work contemplated by this Agreement, may be audited by Operator
at reasonable times and from time to time, not only during the
continuance of this Agreement, but for twenty-four (24) months
after the date of its termination, or final payment, whichever
occurs last. In the event that such audit or audits reveal any
error or discrepancy of any nature whatever, such error or
discrepancy will be promptly corrected and any amount owing or due
to either Operator or Contractor, will be promptly paid by the
other party. Operator shall have this right to audit Contractor's
accounts and records only after delivery of written notice to
Contractor in accordance with the provisions for notices set forth
above. Operator shall have the right to make copies of documents
audited and such copies shall become the property of Operator. All
audit rights of Operator described herein are in addition to, and
are not in any way in lieu of, all other rights of Operator in law
or in equity.
16. INTERNAL CONTROLS AND RECORDKEEPING
Contractor shall keep full and accurate records and accounts of all
its activities in connection with this Agreement, including,
without limitation, reasonable substantiation of all expenses
incurred, and all property acquired hereunder. Furthermore,
Contractor shall cause its affiliated or associated companies and
its agents and/or subcontractors to maintain such controls, records
and accounts.
Contractor shall maintain a system of internal controls sufficient
to provide reasonable assurance that: all transactions related to
this Agreement are executed and access to assets is permitted only
in accordance with management authorization; transactions are
properly recorded in its books and records; and existence of assets
is verified at reasonable intervals.
17. CONFIDENTIAL INFORMATION
All information (the "Data") obtained by Contractor in the conduct
of operations hereunder will be strictly confidential and
proprietary to Operator. Contractor shall not allow any person
other than a duly authorized representative of Contractor or
Operator, to have access to any of the Data and shall not divulge
the same to any third party nor permit any of its officers,
employees, or agents, to do so. Contractor shall take all
necessary steps to inform and bind its employees, agents, officers,
consultants and subcontractors to the obligations of this
paragraph. Contractor shall take all reasonable and necessary
precautions to prevent any of Contractor's officers, employees or
agents from disclosing any of the Data to any
Contract No. 92MR067A
0935/2-S2 -19- 4/1/92
person other than a duly authorized representative of Contractor or
Operator except as may be required for the performance of this
Agreement.
18. ASSIGNMENTS
Contractor will not assign this Agreement without the
prior written consent of Operator and any assignment made without
such consent will be void. Without limiting the foregoing, this
Agreement will inure to the benefit of and be binding upon the
successors and assigns of the parties hereto and each of them
respectively.
19. ENVIRONMENTAL PROTECTION
a. CONTRACTOR RESPONSIBILITY
When performing all obligations hereunder, Contractor shall comply
with all specific instructions of Operator with regard to
environmental concerns, regardless of whether such instructions
are based upon a specific law, regulation or order of any
governmental authority. Contractor assumes all responsibility
for the proper storage, transportation, handling and disposal of
all hazardous waste generated by Contractor as a result of
materials supplied by Contractor. Further, Contractor hereby
assumes responsibility for all spills of oil, oil base substances
and/or hazardous substances which arise out of or otherwise pertain
to this Agreement and are attributable to Contractor and with
respect to such occurrences, Contractor will indemnify, protect,
save and hold Operator and its affiliates, officers, directors,
employees, agents, and Working Interest Owners harmless from and
against any and all losses, claims, suits and judgments,
b. SPILLS
Contractor shall be aware of and will comply with all state and
federal regulations governing oil and hazardous substances and
will ensure that any spills are properly handled. Contractor
shall immediately notify Operator of any oil and hazardous
substance spills as well as action taken, which occur while
performing under this Agreement. Copies of written spill reports
and reports regarding action taken will be forwarded to Operator's
Administrative Representative as soon as they become available.
20. EQUAL OPPORTUNITY
To the extent that this Agreement may be subject to Executive Order
11246, as amended, the equal opportunity provisions (41 CFR 60-1) are
incorporated by reference. To the extent required by applicable laws
and regulations, this
Contract No. 92MR067A
0935/2-S2 -20- 4/1/92
Agreement also includes and is subject to the affirmative action
clauses concerning qualified handicapped individuals, disabled
veterans and veterans of the Vietnam Era (41 CFR 60-741.4, 60-250.4
and 61-250) and these affirmative action clauses are incorporated
by reference. Contractor agrees that in the performance of this
Agreement and in the conduct of all of its operations, it will
comply with the requirements of these regulations and orders.
21. AMENDMENTS
Amendments to. this Agreement shall be made only in
writing, signed by Operators Administrative Representative
identified in Paragraph IV.2. above, and shall be consecutively
numbered and attached to this Agreement.
22. WAIVERS
None of the requirements of this Agreement may be waived
or amended by either party unless done in writing. Any failure by
Operator to enforce or require strict observance of performance by
Contractor of any of the terms or conditions hereof shall not
constitute a waiver of such terms and conditions, and shall not in
any manner impair such terms and conditions or the right of
Operator at any time thereafter to require specific performance or
to otherwise avail itself of such remedies as it may have as the
result of any breach of such terms and conditions by Contractor.
Any failure by Contractor to enforce or require strict observance
of performance by Operator of any of the terms or conditions
hereof, shall not constitute a waiver of such terms and conditions,
and shall not in any manner impair such terms and conditions or the
right of Contractor at any time thereafter to require specific
performance or to otherwise avail itself Of such remedies as it may
have as the result of any breach of such terms and conditions by
Operator.
23. TERMINATION FOR MATERIAL BREACH
Each party hereto will have the right to terminate this Agreement
in the event of a material breach by one party if such breach is
not remedied within ten (10) days of the date of the written notice
of such from the other party. The right to terminate, in such
event, shall be exercised by written notice to the defaulting party
with the termination effective immediately or as specified in such
notice. No waiver by either party of any default or breach on the
part of one party will affect the rights or remedies of either
party hereto in the event of subsequent violation or breach. The
exercise of any right of termination on the part of either party in
the event of a material breach or failure of one party to perform
any of its obligations hereunder will not deprive such terminating
party of any claims for damages or any other remedies available at
law or in equity. In no event will either party be liable to the
other for speculative or prospective profits. No termination of
this Agreement,
Contract No. 92MR067A
0935/2-S2 -21- 4/1/92
however accomplished, will have any retroactive effect such as
forgiving or otherwise diminishing or extinguishing liabilities or
payment obligations that have accrued prior to such termination.
24. FORCE MAJEURE
Neither Operator nor Contractor shall be responsible for failure to
perform the terms of this Agreement when performance is prevented
by force majeure provided that (1) notice and reasonably full
particulars are given to the other party and (2) that the cause of
such failure or omission is remedied so far as possible with
reasonable dispatch. The term force majeure shall mean acts of
God, earthquakes, fire, flood, war, civil disturbances,
governmentally imposed rules, regulations or moratoriums, or any
other cause whatsoever whether similar or dissimilar to the causes
herein enumerated, not within the reasonable control of either
party which through the exercise of due diligence, a party is
unable to foresee or overcome. In no event shall the term force
majeure include normal or reasonably foreseeable or reasonably
avoidable operational delays.
25. WORK INTERRUPTION
In the event of strike, slow down, "sick-out", or work stoppage for
any reason Operator shall have the right to immediately terminate
this Agreement by written notice to Contractor. No further action,
including compliance with the provisions of Paragraph V.23. of this
Agreement, is required of Operator.
26. SUPPLIERS' DISCOUNTS
a. When, under the terms of this Agreement, Operator has agreed to
reimburse Contractor for certain expenses which Contractor will
incur from time to time in dealing with its suppliers and
subcontractors, then Contractor warrants that, when it receives
discounts it shall pay the invoices promptly and will take
advantage of all discounts available.
b. Operator shall reimburse Contractor for all reimbursable expenses
only after the suppliers' invoices have been paid by Contractor.
Contractor shall send such invoices to Operator with its regular
invoice, enclosing documents evidencing that (1) supplier invoices
have been paid and (2) the relevant materials and services
invoiced have been received, as certified by Operators
Representative. Payments on such charges shall be rendered by
Operator in the manner provided above. However, Operator shall
receive credit on all such invoices for all discounts available
to Contractor, regardless of whether Contractor has taken
advantage of such discounts or not.
Contract No. 92MR067A
0935/2-S2 -22- 4/1/92
27. CONFLICT OF INTEREST
Contractor shall exercise reasonable care and diligence to prevent
any actions or conditions which could result in a conflict with
Operators best interests. This obligation shall apply to the
activities of Contractors employees and agents in their relations
with Operator's employees, their families, vendors, subcontractors,
and third parties arising from this Agreement and accomplishing
work hereunder. Contractors efforts shall include, but shall not
be limited to, establishing precautions to prevent its employees or
agents from making, receiving, providing, or offering gifts,
entertainment, payments, loans or other considerations for any
purpose whatsoever.
28. SMOKING POLICY
Operator has established a policy to govern the smoking practices
of its employees, Contractor's employees, and visitors within
Operator's Anchorage Headquarters Building. By accepting this
Agreement Contractor agrees that its employees will become familiar
with and will abide by Operators policy while in Operator's
Anchorage Headquarters Building.
29. ALCOHOL AND DRUG ABUSE
It is the policy of Operator to maintain a work environment free
from the influence of alcohol and drug abuse. Accordingly,
Operator prohibits the possession, use, distribution or sale of
alcohol and/or illicit drugs and controlled substances in the
workplace or when conducting business on Operator's behalf, and
requires employees and nonemployees to be free from alcohol and/or
illicit drugs and controlled substances upon entering Operator's
owned, leased, or operated premises (hereinafter referred to as
"premises").
By accepting this Agreement Contractor agrees that it will maintain
a similar policy regarding its own premises and that it will inform
its employees and agents of those policies, including the fact that
they will be subject to search by Operator on their persons, and in
Operator's work areas, living quarters, vehicles, lockers, and
other property while individuals are entering, on, or leaving.
Operator's premises. Any alcohol and/or illicit drugs or
controlled substances found on Operator's premises will be
confiscated. Any incident involving illicit drugs or controlled
substances will be brought to the attention of the appropriate law
enforcement agency and Operator shall provide its full cooperation
in prosecuting such matters. Contractor personnel violating this
policy will be immediately removed from Operator's premises by
Contractor at Contractor's expense.
Contract No. 92MR067A
0935/2-S2 -23- 4/1/92
Operator's Vice President may, on occasion, by written exception to
Operator's policy, provide for the consumption or possession of
alcohol on Company property.
30. FIREARMS, TRAPPING, ETC.
The use and/or possession of firearms for any purpose and the use
and/or possession of trapping devices or any other device, the
primary purpose of which is to take game, and the feeding of North
Slope wildlife is hereby prohibited on/or adjacent to Operator's
property. In the event of the breach of this provision by
Contractor, its employees, suppliers, or subcontractors, such shall
be deemed a material breach of this Agreement and Operator shall
then have the right to immediately terminate this Agreement by
written notice of the same. No further action, including
compliance with the provisions of Paragraph V.23. of this
Agreement, is required of Operator.
31. PUBLICITY
Contractor shall not release any information for publication or
advertising purposes relative to this Agreement or the material,
equipment, and/or services furnished under this Agreement or the
business relationship between Operator and Contractor without the
prior written consent of Operator.
32. PRECEDENCE
In the event of a question of conflict between the provisions of
this Agreement and documents issued pursuant hereto, such questions
shall be resolved by the following order of precedence, with the
highest priority being listed first:
(1) This Agreement, including Amendments thereto;
(2) Service Orders and Change Notices thereto;
(3) Specifications provided by Operator;
(4) Drawings or other paper or exhibits and attachments and all
amendments or revisions to same issued hereunder.
33. SEVERABILITY
Every provision of this Agreement shall be severable. The
invalidity or unenforceability of any provision of this Agreement
shall not affect the validity or enforceability of any other
provision.
Contract No. 92MR067A
0935/2-S2 -24- 4/1/92
34. ENTIRETY OF AGREEMENT
This Agreement along with the Attachments hereto represent the
entire understanding between the parties as related to the subject
matter described herein, and supersedes and replaces any and all
oral or written statements or communications regarding the same
dated prior to the date of this Agreement.
IN WITNESS WHEREOF, the parties hereto have signed this Agreement in two
or more counterparts, any signed copy of which is deemed as an original.
DATED the same day as first above written.
CONTRACTOR
GCI NETWORK SYSTEMS
By:
--------------------------------
Title:
-----------------------------
Date:
------------------------------
OPERATOR
BP EXPLORATION (ALASKA) INC.
By:
--------------------------------
Title:
-----------------------------
Date:
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Contract No. 92MR067A
0935/2-S2 -25- 4/1/92
ATTACHMENT 1
PRUDHOE BAY UNIT WORKING INTEREST OWNERS
1. Amerada Xxxx Corporation 7. Mobil Oil Corporation
000 Xxxx 0xx Xxxxxx X.X. Xxx 0000
(P.O. Box 2040, 74101) Terminal Annex
Tulsa, Oklahoma Xxxxxx, Xxxxxxxx 00000
2. ARCO Alaska, Inc. 8. Xxxxxxxx Petroleum Co.
000 X Xxxxxx 0000 X. Xxxxx Xxxxxx Xxxxxxx
(P.O. Box 100360, 99510-0360) Xxxxxx, Xxxxxxxx 00000-0000
Anchorage, Alaska
3. Chevron U.S.A., Inc. 9. Shell Western E & P, Inc.
0000 Xxxxxxxxx Xxxxxx Xxxx X.X. Xxx 000
(P.O. Box 5043, 94583-0943) Xxxxxxx, Xxxxx 00000
San Ramon, California
4. Exxon Corporation 10. BP Exploration (Alaska) Inc.
Xxxxx Xxxxxxxx, 000 Xxxx Xxxxxx 000 Xxxx Xxxxxx Xxxx.
(P.O. Box 2180, 77001-2180) (P.O. Box 196612,) (99519-6612)
Houston, Texas Xxxxxxxxx, Xxxxxx 00000
5. The Louisiana Land and 11. Texaco, USA
Exploration Company 00 Xxxxxxxxx Xxxx Xxxxx
Xxxxx 0000, Xxx Xxxxx Xxxxxx Xxxxxxxxx Xxxx, Xxxxxxxxxx
1560 Broadway 81608-1097
Xxxxxx, Xxxxxxxx 00000
6. Marathon Oil Company
X.X. Xxx 000000
Xxxxxxxxx, Xxxxxx 00000
-1- ATTACHMENT 1
ATTACHMENT 1B
XXXXXXXX DEVELOPMENT WORKING INTEREST OWNERS
(1) Amoco Production Company (USA)
Amoco Building
0000 Xxxxxxxx
Xxxxxx, Xxxxxxxx 00000
(2) Arco Alaska, Inc.
000 X. 0xx Xxxxxx
X.X. Xxx 000000
Xxxxxxxxx, Xxxxxx 00000
(3) Xxxx Inlet Region, Inc.
2525 "C" Street
X.X. Xxx 0-X
Xxxxxxxxx, Xxxxxx 00000
(4) Xxxxx Ltd.
000 Xxxxx Xxxxxx
Xxxxxxxxx, Xxxxxx 00000
(5) Exxon Company, U.S.A.
3301 "C" Street
Pouch 6601
Xxxxxxxxx, Xxxxxx 00000
(6) NANA Development Company
0000 Xxxx Xxxxxx Xxxx.
Xxxxxxxxx, Xxxxxx 00000
(7) BP Exploration (Alaska) Inc.
000 Xxxx Xxxxxx Xxxx.
(P.O. Box 196612, 99519-6612)
Xxxxxxxxx, Xxxxxx 00000
(8) Union Oil Company
X.X. Xxx 0000
Xxxxxxxxx, Xxxxxx 00000
-1- ATTACHMENT 1B
ATTACHMENT 2
STANDARD INSURANCE REQUIREMENTS
1. Coverage
Contractor will, at its sole expense, secure and maintain and will file
with Operator (on behalf of Operator and Working Interest Owners, jointly
and severally) proper and acceptable evidence of the following described
insurance coverages, which coverages will be secured with insurance
companies acceptable to Operator and shall be primary to any coverage
carried by Operator which may cover the work specified in this Agreement.
a. WORKERS' COMPENSATION INSURANCE AND OCCUPATIONAL DISABILITY INSURANCE
in compliance with the laws of all applicable state and federal
jurisdictions where the work is performed, the state in which
Contractor's employees reside, and the state in which Contractor is
domiciled covering all employees engaged in the performance of work
specified in this Agreement, including coverage for:
(1) Employer's liability with a limit of not less than $1,000,000 per
accident;
(2) "BORROWED SERVANT" endorsement providing that a Workers'
Compensation claim brought against Operator or Working Interest
Owners by an employee of Contractor will be, with respect to the
insurance provided by Contractor, treated as a claim against
Contractor;
(3) When applicable to operations performed under this Agreement,
coverage for liability under the U.S. Longshoreman's and Harbor
Worker's Compensation Act and coverage for liability for
admiralty benefits and damages under the Xxxxx Act, the Outer
Continental Shelf Lands Act, and liability for Federal High Seas
Death Act. All such insurance coverages shall carry limits of
not less than $1,000,000 per accident.
In the event the compensation terms of this Agreement indicate that
Operator will reimburse Contractor for the cost of Workers'
Compensation insurance, the maximum reimbursement Operator will make
to Contractor will be calculated utilizing the appropriate premium
rate for a guaranteed cost program as contained in the current
National Council on Compensation Insurance manual or the standard
premium derived from the manual rate, whichever is less.
b. COMPREHENSIVE GENERAL LIABILITY INSURANCE with contractual liability
coverage limits for services performed, including equipment rental,
of not less than $1,000,000 per
-1- ATTACHMENT 2
occurrence for bodily injury, sickness, or death, and $1,000,000 per
occurrence for property damage, including the following coverages:
(1) Premises Operations coverage;
(2) Independent Contractor's coverage;
(3) Contractual Liability for assumed liabilities;
(4) Products and Completed Operations coverage;
(5) Coverage for explosion, collapse and underground property damage
(Premises and Contractual);
(6) Contractor's Protective Liability, covering liability for work
performed by a subcontractor.
c. COMPREHENSIVE AUTOMOBILE LIABILITY INSURANCE covering all owned,
non--owned, hired and rented vehicles used by Contractor with limits
of not less than $1,000,000 combined single limit for bodily injury,
sickness or death per occurrence and $1,000,000 for loss or damage
to property in any one occurrence.
d. AIRCRAFT LIABILITY INSURANCE, when applicable to operations performed
under this Agreement:
(1) Limits of not less than $10,000,000 per occurrence or $1,000,000
per passenger seat, whichever is greater, covering any loss of
or damage to property of third parties arising out of any single
accident or occurrence.
(2) Limits of not less than $25,000 covering any loss of or damage
to cargo not owned by Contractor arising out of any single
accident or occurrence.
(3) Limits of not less than $10,000,000 per occurrence or $1,000,000
per passenger seat, whichever is greater, covering claims of
any kind for injury to or impairment of health or death of any
and all persons (including employees of Contractor and Operator
and any other third party) arising out of any single accident
or occurrence.
(4) AIRCRAFT HULL ALL RISK INSURANCE covering each aircraft in
amounts equal to the actual cash value of said aircraft and
its equipment.
-2- ATTACHMENT 2
2. CERTIFICATES
Contractor shall obtain and deposit with Operator prior to the commencement
of operations hereunder certificates of insurance indicating the respective
coverages and endorsements set forth herein. Contractor, when required by
Operator, will furnish Operator with certified copies of each such
insurance policy, complete with all endorsements affecting such policies,
as soon as received. The policies will not be canceled or materially
altered unless at least thirty (30) days prior written notice of such
cancellation or material change is provided to Operator. All applicable
policies and certificates will reference the applicable Contract Number.
3. ADDITIONAL INSURED
Contractor will cause Operator and its parent and affiliated corporations,
officers, directors, employees, agents and Working Interest Owners and
their respective parent companies to be named as additional insured to all
insurance policies specified in subparagraphs 1.b. through d. above, but
only as respects liability incurred as a result of Contractor's operations
under this Agreement. Such insurance policies shall also contain a
provision or endorsement that coverages provided hereunder are primary
and underlying to any insurance coverages carried by Operator or Working
Interest Owners.
4. WAIVER OF SUBROGATION
Contractor will furnish Operator a waiver of the rights of subrogation and
recovery and recoupment by each of its carriers in favor of Operator and
Working Interest Owners and their respective parent companies with respect
to each of Contractor's policies of insurance.
5. SUBCONTRACTORS INSURANCE
Contractor will require and ensure that all subcontractors, if any, engaged
by Contractor carry the minimum insurance coverage in the amounts specified
herein and evidenced by policies in the form required of Contractor
hereunder.
6. NOTICES OF OCCUPATIONAL INJURY
Whenever an employee of Contractor or Subcontractor suffers an occupational
injury or an occupational disease because of work performed under this
Agreement, and such injury or disease is required by the workers'
compensation or occupational disease laws to be reported to the proper
authorities, copies of such report shall be furnished promptly by
Contractor to Operator's safety and operational representatives.
-3- ATTACHMENT 2
7. OTHER INSURANCE COVERAGES
Contractor may provide such other insurance on its own account as it may
deem necessary, but in the event other insurance is carried, Contractor
agrees to waive and have its insurers waive any rights of subrogation they
may have against Operator and its affiliates, officers, directors,
employees, agents and Working Interest Owners. Contractor also waives any
rights of subrogation as respects damage to its equipment, including loss
of use thereof, whether insured or not.
8. SELF INSURANCE
No form of Contractor self-insurance, including but not limited to insuring
or reinsuring with an affiliate organization is acceptable or allowable
under the terms of this Agreement unless prior to the commencement of
operations hereunder, Operator's Representative who is charged with
administrative cognizance of this Agreement gives written consent and
approval to any such insuring or reinsuring arrangement. Any deductibles
and exclusions in coverage in the above described policies shall be assumed
by, for the account of, and at the sole risk of Contractor.
9. APPROVAL OF COUNSEL
Policies shall also state that Operator has the right to approve counsel
retained by Contractor or the Insurer to represent Operator in any actions
which arise out of this Agreement.
10. BORROWED SERVANT DEFENSE
All policies shall state that the Insurer has reviewed the provisions of
this Agreement and is aware of the relationship between Operator and
Contractor and that neither Contractor nor the Insurer will in any way
assert or attempt to assert, in any action brought against Operator by
an employee of Contractor or any subcontractor, that such was a loaned or
borrowed servant of Operator.
-4- ATTACHMENT 2
ATTACHMENT 3
BP EXPLORATION (ALASKA) INC.
NORTH SLOPE CLINIC AND MEDEVAC PROCEDURES
BP Exploration (Alaska) Inc. supports a North Slope medical clinic at the
Base Operations Camp which provides certain urgent and acute care
capabilities for North Slope contractor/subcontractor employees. The medical
facility is not a "general practice" center, and should not be utilized for
routine care by any employee. In an emergency, the Clinic staff will respond
and function as a triage center for the injured or ill employees.
When either emergency or non-emergency medical care of injured and/or ill BP
Exploration (Alaska) Inc. contractor/subcontractor employees is requested,
their medical care becomes the responsibility of Physician's Assistants
working under a collaborative agreement with the BP Exploration (Alaska) Inc.
Medical Advisor. Therefore, the BP Exploration (Alaska) Inc. medical department
will make the emergency medical care decisions and referrals necessary to
provide the employee with the appropriate level of care as expeditiously as
possible.
As soon as the required emergency medical care is provided and
medevac/referral arrangements are confirmed, BP Exploration (Alaska) Inc.
will contact the appropriate contractor/subcontractor supervisors and/or
their home office with pertinent information regarding the patient's status.
The patient's condition, destination, mode of transportation, ETA, hospital
requested, treating physicians (if known), and other available information
will be given to the contractors/subcontractors and BP Exploration (Alaska)
Inc. departments through proper channels.
Adherence to established medevac procedures and Clinic protocol will help
ensure competent and efficient medical care for all North Slope employees.
-1- ATTACHMENT 3
ATTACHMENT 4
ALASKAN/ALASKAN NATIVE/NORTH SLOPE BOROUGH RESIDENT
LABOR UTILIZATION REPORT
CONTRACTOR: GCI Network Systems CONTRACT ENGINEER: X. X. Xxxxxxxxx
CONTRACT NO.: 92MR067A GOAL:
EXPIRATION DATE: 3/31/97 Alaskan Residents 100%
Alaskan Native Residents 0%
NSB Residents 0%
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ALASKAN RESIDENTS AK NATIVE RESIDENTS NSB RESIDENTS
-----------------------------------------------------------------------------------------------------
MONTH TOTAL NO. NO. % NO. % NO. %
STAFF
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January
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February
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March
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April
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May
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June
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July
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August
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September
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October
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November
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December
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Comments/Action:
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Manager's Signature: Date:
-------------------------------- ------------------
(Name)
--------------------------------
(Title)
ATTACHMENT 5
HEALTH, SAFETY, AND SECURITY PROCEDURES
I. STANDARD OPERATING PROCEDURES
Standard Operating Procedures have been prepared for the general safety
and welfare of all personnel working in the Prudhoe Bay area at both
operating fields (Western Operating Area/Xxxxxxxx Operating Area),
Contractor will implement and maintain these procedures as part of its
Operator-approved safety program. It is understood that some of these
requirements are more stringent than the state or federal safety
regulations.
In order to promote safe work practices, Contractor shall ensure that
Section 16 of Operator's Safe Practices Manual, as amended from
time-to-time, shall be readily accessible to all Contractor employees
at the work site. Contractor's Management shall ensure that all
Contractor employees are cognizant of and in full compliance with
policies and procedures outlined in Operator's Safe Practices Manual,
Section 16, entitled: "Contractor's Responsibility for Safety and
Security Regulations."
II. OPERATIONS CONTRACTOR BASIC SAFETY INDOCTRINATION/H2S TRAINING
Contractor personnel assigned hereunder are required to attend a safety
indoctrination/H2S training prior to performing work on Operator's
Prudhoe Bay and/or Xxxxxxxx property or facilities. Operator shall
provide such indoctrination/H2S training at times mutually agreeable to
both Operator and Contractor. Contractor will be compensated as time
worked for time spent by its employees in such indoctrination/H2S
training.
1. BASIC SAFETY INDOCTRINATION
Any individuals not having worked at Prudhoe Bay or Endicott within
the preceding 12 months will be required to attend the
indoctrination even though they may have attended such training
prior to the 12 month hiatus.
2. H2S TRAINING
As with many producing oil fields, the possibility exists that
hydrogen sulfide gas (H2S) may be encountered in the Prudhoe Bay
Western Operating Area and/or Xxxxxxxx Operating Area. Accordingly,
Operator has designated certain areas within its facilities and well
pads as H2S areas. All personnel entering these areas will be
required to comply with Operator's Prudhoe Bay Hydrogen Sulfide
Guidelines unless otherwise specified in writing by Operator's
administrative representative.
-1- ATTACHMENT 5
An annual H2S refresher training will be provided to Contractor's
employees by Operator. Any individuals not having work at Prudhoe
Bay within the preceding 12-months will be required to attend the
H2S training even though they may have attended such training prior
to the 12 month hiatus.
III. SAFETY AND HEALTH PROGRAM
Contractor shall provide Operators Safety Manager with a
comprehensive safety and health program manual. This manual will be
submitted prior to Contractors arrival on site to perform work on
Operators Prudhoe Bay and/or Xxxxxxxx property or facilities. The
manual will contain, but not be limited to, the following:
1. Safety policy and objectives
2. Staff plan and responsibilities
3. Hazardous work narrative
4. Safety and arctic indoctrination
5. Safe practices and operations code
6. Standard operating procedures
7. Supervisory safety procedures
8. Defensive drive procedures
9. Cold weather operations
10. Safety equipment and arctic gear provisions
11. Hearing conservation
12. Hazard communication/Right To Know Law
13. Equipment inspection procedures
14. Hydrogen Sulfide procedures
15. Disciplinary procedures
16. Supervisor/Xxxxxxx accident recognition program
17. Accident/incident investigation procedures
IV. BP EXPLORATION SAFETY PRACTICES MANUAL
As an aid to Contractor, Operator will provide Contractor with a BP
Exploration Safe Practices Manual. Contractor will comply with all
phases of the safe work practices stated therein as same may be
amended from time to time. In the event of an anomaly between the
State of Alaska Department of Labor Occupational Safety and Health
rules and regulations and/or with the Federal Occupational Safety and
Health Standards as defined under the Xxxxxxx Xxxxxxxx Occupational
Safety and Health Act of 1970, the stricter of the three shall apply.
V. SECURITY
-2- ATTACHMENT 5
Contractor's employees must obtain photo identification badges from
Operator's North Slope Security office in order to gain access to the
Western Operating Area and/or Endicott Operating Area of the Prudhoe
Bay Field. Badges will be issued to employees in person at the Base
Operations Center (BOC) Security office. Contractor should make
arrangements for having badges issued to its employees by contacting:
WESTERN OPERATING AREA:
Security Department
BP Exploration (Alaska), Inc.
X.X. Xxx 000000, XXX, Xxxxxxx Xxx
Xxxxxxxxx, Xxxxxx 00000-0000
(000) 000-0000, ext. 4441
ENDICOTT OPERATING AREA:
Security Department
BP Exploration (Alaska), Inc.
X.X. Xxx 000000, XXX, Xxxxxxxx
Xxxxxxxxx, Xxxxxx 00000-0000
(000) 000-0000, ext. 6516
VI. VISITOR POLICY
Access to the Base Operations Center complex is limited to the following
persons:
1. BP Exploration employees.
2. Visitors on official BP Exploration business as authorized by the
North Slope Operations Manager or his delegate. Access is permitted
for the duration of such business activity only.
3. Non-business visitors when sponsored by a BP Exploration employee are
subject to the following conditions:
a. Each visitor must be identified and signed in at the security desk
by the sponsoring employee. The visitor will be provided a visitor's
badge which must be worn AT ALL TIMES while in the complex.
b. Visitors shall be restricted to residential and recreational
areas. No visitor shall be permitted in any working area of the
complex without the prior expressed approval of the North Slope
Operations Manager or his delegate.
-3- ATTACHMENT 5
c. Visitors shall observe all the normal rules Of Conduct applying to
the complex, including rules prohibiting solicitation and distribution.
Violators shall be subject to a permanent ban from the complex.
d. No person engaged in an occupation encompassing solicitation of any
kind (tax consultants, labor organization representatives, fraternal
or charitable association representative, salesmen, insurance agents,
brokers, etc.), shall be permitted access.
e. Visitors must remain with their sponsor at all times.
f. Visitors must be out by midnight or noon depending on the time of day
they signed in, e.g., day shift workers from 7:00 p.m. to midnight
and night shift workers from 7:00 a.m. to noon.
VII. LAWS, RULES, AND REGULATIONS
Contractor shall comply, but not by way of limitation, with the State
of Alaska Department of Labor Occupational Safety and Health Rules
and Regulations and/or Occupational Safety and Health Act of 1970 and
will ensure that its employees, servants, agents, and subcontractors
observe and comply with such laws, rules, regulations, and procedures
and do not engage in activities objectionable to local or
governmental authorities.
VIII. SAFETY STANDARDS
Contractor shall conform to the highest standards of safety practices
in performance of the work and shall organize and vigorously maintain
a comprehensive safety program covering all phases of the work and
shall conform to all safety practices and requirements of Operator.
Contractor warrants that any and all work performed and/or equipment
delivered to Operator or Operator's designee under this Agreement
shall comply with all requirements of the State of Alaska Department
of Labor Occupational Safety and Health rules and regulations and
with the Federal Occupational Safety and Health Standards Act of
1970, as the same may be amended from time to time and including all
regulations adopted pursuant to such Act, and shall comply with all
the requirements of any applicable health or safety statute or
regulations adopted pursuant to such Act. Contractor further
warrants that it shall comply with all the requirements of any
applicable health or safety statute or regulation of any state or
local government agency having jurisdiction in the location to which
such equipment is to be shipped or such work is to be performed
pursuant to this Agreement. Contractor shall be solely responsible
for compliance with all such laws or regulations without relying upon
enforcement thereof by, or instruction of, Operator.
-4- ATTACHMENT 5
IX. GOVERNMENT INSPECTIONS
Contractor agrees to promptly report in full to Operator any safety
or health inspection by state or federal governmental authorities.
Contractor shall coordinate all contacts with said agencies with
Operator prior to that contact. All on-site safety inspections by
state or federal government inspectors will be coordinated through
Operator. Contractor will immediately notify Operator when an
inspector arrives on-site.
X. INSPECTIONS BY OPERATOR
As part of its activities under Paragraph V.7. of the Contract
Standard Terms and Conditions, Operator shall have the right to
conduct safety and health inspections and/or review all work in
progress at any time to ensure that no anomalies exist.
XI. SAFETY MEETINGS
Contractor's employees who are working within BP Exploration
facilities shall attend Operator and/or Contractor conducted safety
meetings at least once per month. During the months of January,
April, July, October and November, Operator may request "ALL"
employees working in the North Slope Western Operating Area and/or
Xxxxxxxx Operating Area to attend a safety meeting at a predetermined
mutually agreeable location. An attendance record and minutes of
each meeting will be maintained and/or forwarded to Operator's
Manager of Safety.
XII. FIRST AID CARDS
All foremen, supervisors and employees in direct charge of crews in
field operations shall have a current certificate of first aid
training. In addition, there shall also be at least one employee
with a current certificate of first aid training at all places where
crews of less than 15 employees, and in all places where crews of
more than 15 employees there shall be at least two employees with
current certificate of first aid training.
XIII. REQUIRED CONTRACTOR EMPLOYEE SAFETY GEAR/ARCTIC EQUIPMENT
Contractor, without otherwise limiting its full responsibilities,
specifically agrees to furnish and/or require its employees to have
all the necessary protective clothing and protective equipment.
1. SAFETY-TOED FOOT GEAR
All Contractor employees working in an area where safety-toed foot
gear is required must wear safety-toed foot gear which is in
compliance with ANSI Specification Z41-1.
-5- ATTACHMENT 5
2. HARD HATS AND SAFETY GLASSES
All Contractor personnel will wear approved ANSI Standard Z89.1 hard
hats and approved ANSI Standard Z87.1 safety glasses with side
xxxxxxx in all locations where Operator has indicated such are to be
worn.
3. ARCTIC CLOTHING
All Contractor personnel reporting to work, at Operator's job site
shall report equipped with arctic clothing adequate for the working
environment to which they are assigned. Such required clothing shall
include, but not be limited to the following:
Clerks and others who are seldom required to go out-of doors:
Down-filled parka, lined gloves, arctic pacs; w/liners
Personnel having frequent occasion to go out-of-doors, but who would
not have extended work assignments out-of-doors:
Down-filled parka, Balaclava wool cap, lined gloves, safety-toed
arctic pacs w/liners, safety-toed insulated shoes
All others:
Down-filled parka and down-filled pants (may be substituted for
down-filled coveralls) down-filled coveralls, Balaclava wool cap,
lined gloves, polar mittens, face mask, safety-toed arctic pacs
Miners or bunny boots, safety-toed insulated shoes
XIV. ADDITIONAL SPECIAL PURPOSE EQUIPMENT
Operator will provide Contractor employees with the necessary
additional safety equipment which would be required for the work to
be performed.
XV. RESPONSIBILITY FOR PROVIDING GEAR
The providing of the gear specified in Paragraphs XIII.a. through c.
above, unless expressly stated otherwise, shall be the responsibility
of Contractor and shall not be reimbursed by Operator.
-6- ATTACHMENT 5
XVI. DETERMINATION OF ADEQUACY
Operators Technical Representative shall issue the final decision, at
his sole discretion, when there is a dispute regarding adequacy of
gear and/or clothing of Contractor personnel.
-7- ATTACHMENT 5
c. AFTER HOURS
The outsource vendor is expected to respond to serious network problems
on a 24 hour/7 day basis. A single phone number will be published that
can be used after hours to initiate a service request.
d. CHANGE IMPLEMENTATION
Moves, Adds, and Changes (MAC): Perform all work required to coordinate
and perform MAC's of all voice/data services within the Anchorage HOB.
Perform MAC's within five days of written request.
e. TECHNICAL SUPPORT
Providing network technical support to other BP groups. This would
include the following:
1) Network development and configuration/migration strategy.
2) The installation, testing, and performance of third party network
software.
3) De-bugging software, network hardware problems when no specific
fault is readily identifiable.
4) Provide co-ordination with other BPXA and BP Group network nodes.
5) Technical support for the applications development and help desk
staffs at BPXA.
6) Provide support for maintenance of inter-system connectivity
requirements to other BPXA sites.
f. PROCEDURES
Procedures and Operations & Maintenance Support Documentation will be
developed for any new Systems, Networks, equipment, etc. so as to be
available at implementation.
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -8- 4/1/92
2. TELECOMMUNICATIONS OPERATIONS
Operation and Administration of the Anchorage HOB telephone systems,
video teleconferencing facility, and other telecommunications resources.
Provide point of contact for co-ordination and administration of
telecommunications service requests. Report and record all service
activity.
a. PBX
Operate the PBX central console position during all normal working
hours. All calls to the operator will be handled promptly and courteously.
All calls answered within 5 rings
All complaints investigated and resolved.
B. VIDEO TELECONFERENCING
Provide single point coordination for all Exploration Western
Hemisphere (XWH) video teleconference problems.
Operate the video teleconference facility and have an operator in
attendance at all scheduled conferences. Technicians will be immediately
available for all critical conferences. Participate in the BP
teleconference Trade Association.
Maintain 85% successful conferences with no significant 'interruption
Maintain complete records of each conference to include:
Attendees
Features used
Significant Events
C. WORK ORDERS
Maintain all records related to Moves, Adds, and Changes, co-ordinate
activity with staff responsible for performing work, and insure that
schedules are met and users are informed. Program all changes into the
PBX, Voice Message System and Telemanagement System as appropriate.
All activity is recorded 100%
End user is kept informed 100%
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -9- 4/1/92
d. TELECOMMUNICATION HOTLINE
Accept and record all network trouble calls and service requests and
coordinate corrective action. Communicate with end users until
resolution.
All request are documented 100%
End user is kept informed 100%
Answer all calls within 5 rings
e. ADMINISTER THE INVENTORY
The inventory of telecommunication devices including pagers, modems,
cellular phones and telephone credit cards is accurate and complete
f. COMPUTER ACCESS SECURITY SYSTEM
Maintain the user information and manage changes with 100% accuracy.
g. TELEMANAGEMENT SYSTEM
Make all appropriate daily entries, resolve data discrepancies daily,
provide monthly cost management reports by 3rd working day of the month.
3. TELECOM ENGINEERING
The responsibilities of Telecom Engineering includes the design,
implementation, problem resolution, and analysis of all communication
systems used or required by Operator. The following list of
responsibilities are traditional to telecom engineering although others
are peculiar to the business practices of Operator.
a. Design communication systems to fit technical and business
requirements.
b. Plan for future communication needs and requirements.
c. Analyze and resolve problems affecting existing communication systems.
d. Provide technical consultancy.
e. Create and maintaine drawings (i.e. system, block diagram,
organizational, maps, installation schematics, circuit layout records,
etc.) to document all communication systems and new installations.
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -10- 4/1/92
f. Acknowledge receipt of North Slope Engineering Requests. PBU Plant
Change Requests, and other requests for engineering services within five
working days.
g. Generate installation work scopes and Contractor Service Orders (CSOs)
to initiate Telecom related work.
h. Mobilize and manage specialized contracted labor.
i. Provide on-site (e.g. North Slope) project coordination and technical
guidance.
j. Present telecommunication plans, designs, options, or technical
summaries to technical and management audiences.
k. Maintain currency for all existing FCC authorizations, apply for new
authorizations, initiate frequency coordinations, liaison with attorneys
on FCC matters, resolve FCC violations or questions, research
intermodulation suspicions, etc.
l. Maintain Operator's FCC license databases (i.e. statewide database and
BP Communications Inc. database).
m. Perform detailed technical cost estimates for projects.
n. Requisition required project materials and liaison with Purchasing
Department to guarantee: delivery dates, shipping requirements, spares
requirements, delivery verification, sole source justifications, etc.
o. Monitor financial project commitments and expenses, authorize time
sheets and invoices, provide account coding for expenses, etc.
p. Represent the interests of Operator in the following forums: Alaska
Clean Seas, American Petroleum Institute, National Rolm Users Group, N/S
Telecom Video Conferences, PBU Telecom Group, Engineering/Operations
Joint Meetings, etc.
q. Maintain relationships with key vendors to assure product support and
continued knowledge of installed communication systems.
r. Maintain technical expertise on all currently installed equipment and
any new advances in the technology.
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -11- 4/1/92
B. MANAGEMENT PLAN
1. CYCLE.
The annual cycle will commence when the Operator provides the
Contractor with the business and financial objectives for the
following year. (July)
2. CONTENT
The management plan will describe operating procedures, interfaces,
and process to be performed. It will identify Incentive Program
Objectives which if met will be compensated for under the 50/50 plan
as stated in ATTACHMENT 9.
3. STAFFING
In conjunction with the Management Plan, the Contractor will develop
a Staffing Plan to show the positions deemed necessary to execute the
Management Plan, and provide the level of service required in the
Scope of Work.
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -12- 4/1/92
ATTACHMENT 7
MANAGEMENT PLAN
1.0 STAFFING PLAN
I. OVERVIEW: The staffing plan describes the organization required to meet the
Service Level Agreement and the terms of the outsourcing contract.
Leading the GCI on site staff will be the Manager, Telecommunications. The on
site manager will report to GCI's VP of Technical Services. The Manager will
have three teams reporting to him/her, each led by a working supervisor or
"Senior" person.
- NETWORK OPERATIONS: Four technicians and a supervisor responsible for
maintenance of all hardware components.
- TELECOMMUNICATIONS OPERATIONS: Three operations staff and a lead or
supervisory person responsible for operation and administration of
communications systems.
- ENGINEERING: Two engineers and a senior engineer responsible for network
change management.
Details of the specific duties of each group is covered in other sections of the
management plan.
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -13- 4/1/92
II. ORGANIZATIONAL CHART
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -14- 4/1/92
III. POSITION RESULTS STATEMENTS
GCI's Position Results Statements (PRS) are used in place of the traditional
"job description." The PRS focuses on the results that are expected from a
position rather than just describing duties. The PRS include three documents
for each position:
a. Page one describes the purpose of the position, then the results that the
employees (three "constituents") will observe if the employees are to be
successful in the position. The constituents are 1. The customer, 2. fellow
employees, and 3. company management.
b. Page two describes the duties and responsibilities of the position and the
level of authority the employee has for each.
c. Page three is a profile that describes the personal traits, experience,
education, and values that a person should possess in order to be successful in
the position.
This section includes a PRS for each position in the organization.
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -15- 4/1/92
1. POSITION RESULTS STATEMENTS
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Manager, Telecommunications GCI NS
SUPERVISOR TITLE COMPANY LOCATION
V. P., Technical Services GCI BP ANC HOB
PURPOSE OF THE POSITION:
To manage the GCI on site staff with the objective of carrying out the terms of
the outsource agreement between BPXA and GCI.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
- That the service level agreement goals are achieved.
- That systems are put in place to measure and report on key performance
parameters.
- That the Telecommunications Department meets budget objectives.
- That results of service measurements are regularly analyzed and plans are
developed to increase efficiency and improve service levels.
- That the Telecommunications Department is viewed as responsive to the needs
of BP's user groups.
FELLOW EMPLOYEES OBSERVE?
- That responsibility and authority are well defined and communicated.
- That the manager has a positive affect on the careers of his subordinates.
- That a true team atmosphere is maintained.
- That effective communications and coordination is maintained with Network
Systems technical services.
UPPER MANAGEMENT OBSERVE?
- That the BP quality review board rates GCI's performance as highly effective
or outstanding.
- That the on site manager contributes to the outsource strategy by effective
implementation and management at BPXA.
- That budget goals of both BPXA and GCI are met.
Position Results Statement
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -16- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILTY AUTHORITY
- Direct the daily activities of the Telecommunications group. 1
- Collect and analyze productivity information and prepare monthly 1
management reports.
- Assist in developing and implementing network strategies. 1
- Ensure projects are managed, and brought in on schedule
and budget. 1
- Ensure that all group objectives and service levels are being met. 1
- Monitor and provide escalation support. 1
- Ensure all departmental expenses/costs are at or below budgeted
levels on a monthly and annual basis. 1
- Coordinate staffing requirements with GCI Management. 1
- Hold regular staff and departmental meetings. 1
- Ensure implementation of all necessary standards and
procedures as defined in the Service Level Agreement (SLA). 1
- Monitor performance levels and recommend adjustments to Service
Level Agreement (SLA) as appropriate. 3
- Ensure training objectives are being met, and that pertinent,
ongoing training is provided to Telecommunications staff. 3
- Review and approve/reject appropriate Authority for Expenditures
(AFEs). 2
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -17- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT ARE THE BEHAVIORS EXPECTED OF THE CANDIDATE IN ORDER FOR THAT
PERSON TO BE SUCCESSFUL IN THIS POSITION?
- Organized - Keeps abreast of new technologies
- Leadership ability - Responsible
- Sense of urgency - Confident
- Result-oriented - Active listener
- Professional - Enthusiastic
SKILLS - IN THIS POSITION, WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS
POSITION?
- Excellent verbal and written communication skills:
- Proven ability in managing to objectives in a service environment.
- Problem solving skills.
- Proven leadership and team building skills.
- Analytical skills/Demonstrated ability to write and implement action plans.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS
PREFERRED? WHAT ARE THE EDUCATIONAL REQUIREMENTS?
- Experience in the management of a staff of technical professionals.
- An understanding of digital voice and data communications technologies.
- Excellent working knowledge of computers and electronics, various computer
languages, and data transmission protocols.
- Bachelors degree in a related field with a minimum of five years experience
in communications.
- Experienced team builder and effective people manager.
- Experience in user support in a technical environment.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON POSSESS IN ORDER TO BE
SUCCESSFUL IN THIS POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A
ROLE MODEL/LEADER FOR OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Promotes and values quality
- Honesty
- Dedication
- Integrity
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -18- 4/1/92
- Professional and ethical
- Seeks challenge
- Positive attitude
2. ENGINEERING PRS
Lead Engineer TO BE PROVIDED
Contract No. 92MR067A
ATTACHMENT 6
0935/8-S6 -19- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE: DEPARTMENT:
PBX and LAN Network Engineer (BPXA) Engineering
SUPERVISOR TITLE: COMPANY: LOCATION:
Senior Engineer (BPXA) GCI BP ANC HQB
PURPOSE OF THE POSITION:
Plans, designs, and directs the implementation of various telecommunication
switching and data communication (primarily PBX and LAN network) facilities
in support of BP Exploration Alaska (BPXA). Provides other support of BPXA's
various telecommunications users in the form of problem resolution,
investigation, and analysis.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
(Customer = North Slope Comm Dept, Prudhoe Bay Unit (PBU), ARCO Alaska, Inc.,
and BPXA Telecommunication O&M group, et al)
- A well planned facility as agreed upon by the Customer at the beginning of
every project as it relates to functionality, ease of maintenance, and
reliability of operation.
- The Customer will find every facility acceptable as documented through the
execution of system test procedures that verify full system functionality
and compliance with engineering defined system performance requirements.
FELLOW EMPLOYEES OBSERVE?
- Projects are completed on schedule and within budget to the extent that you
have control of the events that affect the schedule and budget.
- Responsibility and authority are well defined and communicated (as measured
by Customer feedback and adequate up-front planning).
- Supported departments and Customers feel BPXA Engineering is supportive of
their missions (as measured by feedback from them).
UPPER MANAGEMENT OBSERVE?
Contract No. 92MR067A
ATTACHMENT 7
0935/20-S3 -20- 4/1/92
- Projects are completed on schedule and within budget to the extent that you
have control of events that affect the schedule and budget.
- Immediate communication of events or factors that prohibit project
completion on budget or on schedule. Ideas on process, procedure
improvements, or new enhanced services are freely offered.
Contract No. 92MR067A
ATTACHMENT 7
0935/21-S3 -21- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Prepares project/task schedule and budget. 3
- Monitors and controls project costs. 1
- Prepares and maintains all drawings, sketches, CLRs, and
other documentation necessary for project implementation. 2
- Prepares material lists and PO's to procure materials and
equipment. 2
- Discusses price and availability of materials with prospective
vendors. 2
- Prepares Contractor Scope-of-Work and Contractor Service Orders
(CSO's); coordinates with Contracts Department as necessary to
negotiate contracts. 2
- Prepares installation notes, wiring lists, diagrams, and
other necessary information for use by installation contractors
and vendors. 2
- Prepares or specifies test plans and cutover procedures. 1
- Mobilizes and monitors installation efforts and works out
problems with installation contractors. Seeks advice of Supervisor
when appropriate. 1
- Participates in system turn-up and testing. Documents test results. 1
- As-builds facilities and monitors/checks preparation of site
documentation package for thoroughness and accuracy. 1
- Ensures that project punch list items remaining after site
acceptance are completed. 1
- Tests and/or evaluates new equipment for present and future
projects. 2
Contract No. 92MR067A
ATTACHMENT 7
0935/22-S3 -22- 4/1/92
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Maintains currency in knowledge of data communication and
PBX technology by reading trade and professional magazines
and journals. 1
- Maintains currency in knowledge of data communication and PBX
technology through training, seminar, and trade show attendance. 3
- Assists group and Supervisor with planning of future needs and
requirements. 3
- Provide various technical consulting services; analyze and
resolve problems affecting existing communication systems. 1
- Prepare Authority for Expenditures (AFEs) for those projects
that require them, including technical and economic justifications
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/23-S3 -23- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT ARE THE BEHAVIORS EXPECTED OF THE CANDIDATE IN ORDER FOR THAT
PERSON TO BE SUCCESSFUL IN THIS POSITION?
- Organized
- Sense of urgency
- Highly focused
- Result-oriented
- Active listener
- Team player
SKILLS - IN THIS POSITION, WHAT ABILITIES ARE NECESSARY?
- Good verbal and written communication skills.
- Ability to work on several projects at the same time.
- Personal computer skills (MS-DOS or MAC); knowledge and experience with
E-mail, word processor, and spreadsheet software.
- Ability to work well with other people.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS
PREFERRED? WHAT ARE THE EDUCATIONAL REQUIREMENTS?
- BSEE degree or Bachelor's degree in a related field with a minimum of four
years Data Communication or PBX Engineering experience.
- Wide and general knowledge of various types of telecommunications data
transmission systems, including LAN's (including Ethernet systems, bridges,
routers and gateways), packet switching, statistical multiplexers,
multipoint modem/data circuits, DACS's, and fiber optic systems.
Experience in designing, installing, and commissioning PBX (preferably
ROLM) systems.
- Fundamental knowledge of computers and electronics so that detailed
technical problems are dealt with in a logical manner.
- Experience and knowledge of various types of computer languages and data
transmission protocols.
Contract No. 92MR067A
ATTACHMENT 7
0935/24-S3 -24- 4/1/92
- Maintained knowledge of current products and services available and
applicable to arctic telecommunication systems arid the petroleum industry.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON POSSESS IN ORDER TO BE
SUCCESSFUL IN THIS POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A
ROLE MODEL/LEADER FOR OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Promotes and values quality
- Honesty
- Dedication
- Integrity
- Professional and ethical
Contract No. 92MR067A
ATTACHMENT 7
0935/25-S3 -25- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Transmission Engineer (BPXA) Engineering
SUPERVISOR TITLE COMPANY LOCATION
Senior Engineer (BPXA) GCI BP ANC HOB
PURPOSE OF THE POSITION:
Plans, designs, and directs the implementation of various telecommunication
transmission facilities in support of BP Exploration (Alaska) (BPXA).
Provides other engineering support of BPXA's various telecommunications users
in the form of problem resolution, investigation, and analysis.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
(Customer - North Slope Comm Dept, Prudhoe Bay Unit (PBU), ARCO Alaska, Inc.,
and BPXA Telecomm O&M group, and others)
- A well planned facility as agreed upon by the Customer at the beginning of
every project as it relates to functionality, ease of maintenance, and
reliability of operation. The Customer will find every facility acceptable
as documented through the execution of system test procedures that verify
full system functionality and compliance with engineering defined system
performance requirements.
FELLOW EMPLOYEES OBSERVE?
- Projects are completed on schedule and within budget to the extent that you
have control of the events that affect the schedule and budget.
- Responsibility and authority are well defined and communicated (as measured
by Customer feedback and adequate up-front planning.)
- Supported departments and Customers feel BPXA Engineering is supportive of
their missions (as measured by feedback from them).
UPPER-MANAGEMENT OBSERVE?
- Projects are completed on schedule and within budget to the extent that you
have control of events that affect the schedule and budget.
- Immediate communication of events or factors that prohibit project
completion on budget or on schedule.
Contract No. 92MR067A
ATTACHMENT 7
0935/26-S3 -26- 4/1/92
- Ideas on process and procedure improvements or new enhanced services are
freely offered.
Contract No. 92MR067A
ATTACHMENT 7
0935/27-S3 -27- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Performs microwave fade margin and availability
calculations. Performs path clearance calculations. 1
- Prepares filings for submittal to FCC; maintains
familiarity with FCC rules and regulations (in particular, Parts
90 and 94); maintains BPXA's FCC license databases (statewide
and company). 1
- Prepares project/task schedule and budget. 3
- Monitors and controls projects costs. 1
- Prepares and maintains all drawings, sketches, CLRs,
and other documentation necessary for project implementation. 2
- Prepares material lists and PO's to procure materials and equipment. 2
- Discusses price and availability of materials with prospective
vendors. 3
- Prepares Contractor scope-of-work and Contractor Service
Orders (CSOs); coordinates with Contracts Department as necessary
to negotiate contracts. 2
- Prepares installation notes, wiring lists, diagrams, and other
necessary information for use by installation contractor(s) and
vendors. 2
- Prepares or specifies test plans and cutover procedures. 1
- Mobilizes and monitors installation efforts and works out
problems with installation contractors. Seeks advice of supervisor
when appropriate. 1
- Participates in system turn-up and testing. Documents test results. 1
Contract No. 92MR067A
ATTACHMENT 7
0935/28-S3 -28- 4/1/92
- As-builds facilities and monitors/checks preparation of site
documentation package for thoroughness and accuracy. 1
Contract No. 92MR067A
ATTACHMENT 7
0935/29-S3 -29- 4/1/92
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Ensures that project punch list items remaining after site
acceptance are completed. 1
- Tests and/or evaluates new equipment for present and future
projects. 2
- Maintains currency in knowledge of transmission technology by
reading trade and professional magazines and journals. 1
- Maintains currency in knowledge of transmission technology
through training, seminar, and trade show attendance. 3
- Assists group and supervisor with planning for future needs
and requirements. 3
- Provide various technical consulting services; analyze and resolve
problems affecting existing communication systems. 1
- Prepare Authority For Expenditures (AFEs) for those projects that
require them, including technical and economic justification. 3
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/30-S3 -30- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT USUAL MANNER OF BEHAVIOR IS EXPECTED FOR A PERSON TO BE
SUCCESSFUL IN THIS POSITION?
- Organized
- Sense of Urgency
- Highly focused
- Result-oriented
- Active listener
- Team player
SKILLS - WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS POSITION?
- Good verbal and written communication skills.
- Ability to work on several projects at the same time.
- Personal computer skills (MS-DOS or MAC); knowledge and experience with
E-mail, word processor, and spreadsheet software.
- Ability to work well with other people.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS
PREFERRED? EDUCATIONAL REQUIREMENTS?
- BSEE degree from and accredited university and a minimum two years
telecommunication transmission engineering experience.
- Wide and general knowledge of various types of telecommunications
transmission systems, including microwave, multiplex, DAC's, mobile radio,
paging, LAN, and fiber optic systems.
- Fundamental electrical/electronic understanding so that detailed technical
problems are dealt with in a logical manner.
- Experience and knowledge of various types of transmission test equipment.
- Maintained knowledge of current products and services available and
applicable to arctic telecommunication systems and the petroleum industry.
- Experience in arctic engineering as affects the design and implementation
of telecommunication transmission systems.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON HOLD TO BE SUCCESSFUL IN THIS
POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A ROLE MODEL OR LEADER
FOR OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
Contract No. 92MR067A
ATTACHMENT 7
0935/31-S3 -31- 4/1/92
- Promotes and values quality
- Honesty
- Dedicated
- Integrity
- Professional and ethical
1.3.3 TELECOMMUNICATION OPERATIONS PRS.
Contract No. 92MR067A
ATTACHMENT 7
0935/32-S3 -32- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE: DEPARTMENT:
Telecommunications Ops Supervisor Telecommunications Operations
SUPERVISOR COMPANY: LOCATION:
Telecommunications Manager GCI BP ANC HOB
PURPOSE OF THE POSITION:
To manage the daily activities of the Telecommunications Operations
Department as part of the GCINS team at BPXA.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
(Customer = North Slope Comm Dept, Prudhoe Bay Unit (PBU), ARCO Alaska, Inc.,
and BPXA Telecommunication O&M group, et al)
- Telecommunications Operations is responsible to end users.
- Daily activities meet BPXA objectives.
- All Telecommunications Operations staff are professional and courteous.--
- Problems reported are resolved in a timely manner.
- MAC requests are exacted within 5 working days.
- Information given by operators is accurate.
FELLOW EMPLOYEES OBSERVE?
- Knowledgeable staff.
- Adequate training to accomplish objectives.
- Regular staff meetings.
- Back-up when required.
- Performance reviews on or before due date.
- A team spirit and willingness to help wherever required.
- Written procedures for each job position.
UPPER MANAGEMENT OBSERVE?
- All service levels are met.
- Complete and accurate monthly reports
- Zero unresolved complaints.
- A positive response on the annual survey form.
Contract No. 92MR067A
ATTACHMENT 7
0935/33-S3 -33- 4/1/92
- Expenses are kept at or below budget.
- Zero unresolved employee complaints.
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Daily oversight of all departmental activities to insure
compliance with Service Level Agreement 1
- Scheduling of manpower to meet performance requirements 1
- Training of Telecommunications Operations staff. 1
- Preparation of daily procedures for staff. 1
- Monthly reporting of all pertinent activities, including: incident
summaries, LAN/WAN availability, Teleconference availability
and usage, PBX statistics, MAC statistics, Network utilization, and
other reports when required. 1
- Provide employee performance reviews on or before due date. 1
- Represent Telecommunications Operations Department with
other BPXA/GCl departments. 1
- Prepare an annual customer survey 1
- Operate department within budget requirements. 1
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/34-S3 -34- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT ARE THE BEHAVIORS EXPECTED OF THE CANDIDATE IN ORDER FOR THAT
PERSON TO BE SUCCESSFUL IN THIS POSITION?
- Team player
- Detail oriented
- Enthusiastic
- Organized
- Courteous Professional
- Patient
- Punctual
- Self motivated
SKILLS - IN THIS POSITION, WHAT ABILITIES ARE NECESSARY?
- Excellent written and verbal communication skills.
- Ability to motivate others.
- Active listening skills.
- Excellent problem solving skills.
- Computer literate.
- Good teaching/mentoring skills.
- Good leadership skills.
- Ability to handle deadlines and multiple projects.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS
PREFERRED? WHAT ARE THE EDUCATIONAL REQUIREMENTS?
- A 4 year degree or equivalent experience.
- 3 years Supervisory experience.
- Experience in Customer Service or Operator environment.
- Experience in the operation of Video Teleconferencing equipment.
Experience in the operation of a Digital PBX.
- Experience in the operation of a Telemanagement Software application.
- Administrative management experience in a technical environment.
Contract No. 92MR067A
ATTACHMENT 7
0935/35-S3 -35- 4/1/92
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON POSSESS IN ORDER TO BE
SUCCESSFUL IN THIS POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON ROLE
MODEL/LEADER FOR OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Possesses leadership qualities which role model the GCI Declaration of
Principles.
- Team player
- Dependable
- Friendly
- Committed
- A strong sense of vision
Contract No. 92MR067A
ATTACHMENT 7
0935/36-S3 -36- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Telecommunications Analyst Telecommunications Operations
SUPERVISOR TITLE COMPANY LOCATION
Telecom Operations Supervisor G01 BP ANC HOB
PURPOSE OF THE POSITION:
Provide system management of the phone switch and computer access security
system at BPXA. Back-up other positions in the Communications Operations
Department when required.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
- A fully functioning phone system at BPXA.
- Change requests are responded to in a timely manner.
- Effective training on phone mail usage.
FELLOW EMPLOYEES OBSERVE?
- A team spirit and willingness to help wherever needed.
- Adequate position coverage by reporting to work on time, completing
scheduled shift, and fewer than 1% unscheduled absences are observed.
- All recorded information is accurate and complete.
UPPER MANAGEMENT OBSERVE?
- Timely recommendations that ensure efficient operation of the system.
- All unusual activity is investigated and reported.
- Statistical reports are accurate and complete.
- Customers are satisfied, as shown by periodic surveys.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -37- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Program changes to the Rollm switch 1
and Computer Access Security System
- Provide "System Management" of the above 1
to include analysis and required
updates, and reporting.
- Maintain an inventory or "at home" devices. 1
- Assist with the operations of the 1
telemanagement system.
- Provide user training on phone mail. 1
- Assist with system problem resolution. 1
- Act as back up to other communications operations 1
positions when required.
- Be available to work varied schedules. 1
- Act as BPXA/GCINS representative for Rolm users 1
group.
- Other duties as assigned. 1
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/38-S3 -38- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT USUAL MANNER OF BEHAVIOR IS EXPECTED FOR A PERSON TO BE SUCCESSFUL
IN THIS POSITION?
- Team Player
- Professional
- Organized
- Punctual
- Conscientious
- Patient
- Courteous
- Detail Oriented
SKILLS - WHAT ABILITIES ARE NECESSARY TO PERFORM THIS POSITION?
- Excellent interpersonal skills, both in person, and over the phone.
- Excellent phone skills.
- Excellent problem solving skills.
- Computer skills.
- Analytical and problem solving skills.
- Ability to teach others.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS PREFERRED?
EDUCATIONAL REQUIREMENTS?
- Rolm training on Traffic Management, System Management, and Phone Mail
System Administration.
- Experience with Computer Access Security System.
- TelephoneNideo teleconferencing operator experience.
- Experience providing instructions to others.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON HOLD TO BE SUCCESSFUL IN THIS
POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A ROLE MODEL OR LEADER FOR
OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Team player
Contract No. 92MR067A
ATTACHMENT 7
0935/39-S3 -39- 4/1/92
- Dependable
- Loyal
- Community Service oriented
- Ownership
- Leadership
- Trust
- Honesty
- Friendly
- Commitment
Contract No. 92MR067A
ATTACHMENT 7
0935/40-S3 -40- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Teleconference/Comm Telecommunications Operations
Operator
SUPERVISOR TITLE COMPANY LOCATION
Telecom Operations Supervisor GC1 BP ANC HOB
PURPOSE OF THE POSITION:
Set up, operate, and attend video teleconferences. Provide other operator
services when not attending video teleconferences.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
- Teleconferences are successful to the extent that the operator has control.
- All calls are handled quickly (within 5 rings) and pleasantly. Information
given is correct.
- Work requests are processed accurately and in a timely manner, with regular
updates if required.
- Notification or received faxes is timely.
- Updates regarding critical phone or network related problems occur when
required.
FOLLOW EMPLOYEES OBSERVE?
- A team spirit and willingness to help
- Adequate position coverage by reporting to work on time, completely
scheduled shift, and fewer than 1% unscheduled observed.
- All recorded information is accurate and complete.
UPPER MANAGEMENT OBSERVE?
- A competent and efficient Communications Operations Department.
- Zero unresolved customer complaints.
- 100% complete and accurate records are kept.
- Customer surveys are positive.
Contract No. 92MR067A
ATTACHMENT 7
0935/41-S3 -41- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Primary teleconference operator 1
- Record all features, attendees, significant 1
events during conferences.
- Answer switchboard and direct calls. 1
- Answer telephone trouble line and complete trouble 1
tickets or work requests, coordinate in the
technicians service activities by dispatching them
and customer follow-up with an ETA.
- Operate facsimile and Telex equipment in the 1
Communications Center.
- Prepare monthly reports as required. 1
- Process requests for changes to the PBX 1
(i.e., phone mail, phone additions or moves.)
- Assist in updating the telephone directory on a 1
monthly basis.
- Be available to work varied schedules. 1
- Other duties as assigned. 1
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING A SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING A SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/42-S3 -42- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT USUAL MANNER OF BEHAVIOR IS EXPECTED FOR A PERSON TO BE SUCCESSFUL
IN THIS POSITION?
- Team Player
- Professional
- Organized Punctual
- Conscientious
- Patient
- Courteous
- Detail Oriented
SKILLS - WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS POSITION?
- Excellent phone manner.
- Excellent interpersonal skills, face to face as well as on the phone.
- Excellent communications skills, written and verbal.
- Good problem solving skills.
- Ability to prioritize.
- Ability to work well under pressure in a sometimes stressful environment.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS PREFERRED?
EDUCATIONAL REQUIREMENTS?
- Previous operator experience, with knowledge of Rolm switch preferred.
- Computer operation - Macintosh based to include "FileMaker."
- Experience with Video Teleconferencing.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON HOLD TO BE SUCCESSFUL IN THIS
POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A ROLE MODEL OR
LEADER FOR OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Team player
- Responsible
- Loyal
- Committed
- Community service oriented
- Ownership
Contract No. 92MR067A
ATTACHMENT 7
0935/43-S3 -43- 4/1/92
- Leadership
- Honesty
- Friendly
- Belief in individual dignity
Contract No. 92MR067A
ATTACHMENT 7
0935/44-S3 -44- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Communications Operator Telecommunications Operations
SUPERVISOR TITLE COMPANY LOCATION
Telecom Operations Supervisor GC: BP ANC HOB
PURPOSE OF THE POSITION:
Answer all incoming switchboard and telephone trouble lines, process and
monitor work requests, operate facsimile and telex equipment, and provide
backup to other communications operations functions when required.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL THE:
THE CUSTOMER OBSERVE?
- All calls are handled quickly (within 5 rings) and pleasantly. Information
given is correct.
- Work requests are processed accurately and in a timely manner, with regular
updates if required.
- Notification of received faxes is timely.
- Updates regarding critical phone or network related problems occur when
required.
FOLLOW EMPLOYEES OBSERVE?
- A team spirit and willingness to help
- Adequate position coverage by reporting to work on time, completing
scheduled shift, and fewer than 1% unscheduled absences observed.
- All recorded information is accurate and complete.
UPPER MANAGEMENT OBSERVE?
- A competent and efficient Communications Operations Department.
- Zero unresolved customer complaints.
- 100% complete and accurate records are kept.
- Customer surveys are positive.
Contract No. 92MR067A
ATTACHMENT 7
0935/45-S3 -45- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Answer switchboard and direct calls. 1
- Answer telephone trouble line and complete
trouble tickets or work requests,
coordinate technicians service
activities by dispatching them
and providing the customer with an ETA.
- Operate facsimile and Telex equipment 1
in the Communications Center.
- Prepare monthly reports as required. 1
- Process requests for changes to the PBX 1
(i.e., phone mail, phone additions or
moves.)
- Provide back-up to the Video 1
Teleconference Operator position.
- Be available to work varied schedules. 1
- Other duties as assigned. 1
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING A SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING A SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/46-S3 -46- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT USUAL MANNER OF BEHAVIOR IS EXPECTED FOR A PERSON TO BE SUCCESSFUL
IN THIS POSITION?
- Team Player
- Professional
- Organized
- Punctual
- Conscientious
- Patient
- Courteous
- Detail Oriented
SKILLS - WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS POSITION?
- Excellent phone manner.
- Excellent interpersonal skills, in person as well as on the phone.
Excellent communications skills, written and verbal.
- Good problem solving skills.
- Ability to prioritize.
- Ability to work well under pressure in a sometimes stressful environment.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS PREFERRED?
EDUCATIONAL REQUIREMENTS?
- Previous operator experience, with knowledge of Rolm switch preferred.
- Computer operation - Macintosh based to include "FileMaker."
- Experience with Video Teleconferencing.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON HOLD TO BE SUCCESSFUL IN THIS
POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A ROLE MODEL OR LEADER FOR
OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Team player
- Responsible Loyal
- Committed
- Community service oriented
- Ownership
Contract No. 92MR067A
ATTACHMENT 7
0935/47-S3 -47- 4/1/92
- Leadership
- Honesty
- Friendly
- Belief in individual dignity
Contract No. 92MR067A
ATTACHMENT 7
0935/48-S3 -48- 4/1/92
1.3.4 NETWORK OPERATIONS PRS
Contract No. 92MR067A
ATTACHMENT 7
0935/49-S3 -49- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Network Operations Supervisor Network Operations
SUPERVISOR TITLE COMPANY LOCATION
Manager, Telecommunications GCI BP ANC HOB
PURPOSE OF THE POSITION:
To provide expertise on a wide range of digital communications network
technologies, assist in the development of LAN/WAN network strategies, perform
technical product evaluation, new product implementation planning, project
management, and operational technical support of the telecommunications network.
The supervisor directs the network operations staff and routinely works with
engineers, vendors, applications providers, and network users.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
- BPXA will observe the Network Operations group is responsive in serving end
users.
- Unscheduled downtime meets the Service Level Agreement.
- All established procedures are communicated to users and followed.
- All systems are functioning property.
- No unresolved complaints regarding network services.
FELLOW EMPLOYEES OBSERVE?
- That responsibility and authority are well defined and communicated.
- That the supervisor has a positive effect on the career of his subordinates.
UPPER MANAGEMENT OBSERVE?
- BPXA is completely satisfied with network services provided.
- A seamless interface between GCI and BPXA staff, and among teams within the
telecommunications group.
- No unresolved complaints as to service performed.
Contract No. 92MR067A
ATTACHMENT 7
0935/50-S3 -50- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY AUTHORITY
- Direct the daily activities of the Network 1
Operations group.
- The daily operation of the Local and 1
Wide Area Networks 9LAN/WAN).
- Participate in network design and planning. 1
- Ensure that all group objectives and service 1
levels are being met.
- Provide escalation support. 1
- Installation, maintenance, and problem 1
resolution for all network operating and
diagnostic software.
- Coordinate staffing requirements with manager, 1
Telecommunications.
- Hold regular team meetings. 1
- Ensure implementation of all necessary 1
network operating standards and procedures
as defined in the Service Level
Agreement (SLA).
- Other duties as directed by Manager, 1
Telecommunications.
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/51-S3 -51- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT ARE THE BEHAVIORS EXPECTED OF THE CANDIDATE IN ORDER FOR THAT
PERSON TO BE SUCCESSFUL IN THIS POSITION?
- Organized
- Keeps abreast of new technologies
- Leadership ability
- Responsible
- Sense of urgency
- Highly focused
- Result-oriented
- Active listener
- Professional
SKILLS - IN THIS POSITION, WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS
POSITION?
- Excellent verbal and written communication skills.
- The ability to work under pressure and deadlines.
- Problem solving skills.
- Strong customer service skills
- Proven leadership skills.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS PREFERRED?
WHAT ARE THE EDUCATIONAL REQUIREMENTS?
- Extensive experience in Local and Wide area network design, implementation,
and support.
- Experience supporting common protocols including SDLC, DECNET, X.25, TCP IP,
SNMP and Apple Talk phase 1 and 2.
- Excellent working knowledge of computers and electronics, various computer
languages and data transmission protocols.
- Bachelor's degree in a related field with a minimum of five years experience
in communications. Equivalent experience and technical education not leading
to a degree is acceptable.
- Experience in the management of a staff of technical professionals.
- Experience in product evaluation and testing.
- Knowledge of telephony.
- Project management.
Contract No. 92MR067A
ATTACHMENT 7
0935/52-S3 -52- 4/1/92
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON POSSESS IN ORDER TO BE
SUCCESSFUL IN THIS POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A
ROLE MODEL/LEADER FOR OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Promotes and values quality
- Honesty
- Dedication
- Integrity
- Professional and ethical
- Seeks challenge
- Positive Attitude
Contract No. 92MR067A
ATTACHMENT 7
0935/53-S3 -53- 4/1/92
PRS LAN/WAN TECH
POSITION TITLE DEPARTMENT
LAN/WAN Technician Network Operations
SUPERVISOR TITLE COMPANY LOCATION
Network Operations Supervisor GCI BP ANC HOB
PURPOSE OF THE POSITION:
To provide corrective and preventive maintenance on Local and Wide Area Network
equipment, including troubleshooting, installation, moves, and analysis in a
multiple vendor, multi-protocol environment.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
- Timely response to, and proficient resolution of network related problems.
- A customer service oriented individual, who is pleasant and polite.
- Changes to the network result in minimal disruption of service.
- Requests for moves, adds, or changes occur within five working days.
- Ownership of problems through their resolution.
FELLOW EMPLOYEES OBSERVE?
- A team player willing to help where ever required.
- Accurate and complete paper work.
- Documented procedures for, and detailed descriptions of job duties.
- Cross training to keep skill levels high throughout the group.
UPPER MANAGEMENT OBSERVE?
- Zero unresolved customer complaints.
- Service levels are being met.
- Escalation in a timely manner, when required.
- Input and suggestions on ways to improve network performance and
reliability.
- Participation in group meetings.
- A positive customer opinion as measured by periodic survey.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -54- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTLON/RESPONSIBILITY: AUTHORITY
- Operate and maintain the Anchorage segment of the
BP telecommunications network for the transmission of
voice, data, and video. Assist other segments in problem
identification and resolution. 1
- Maintain the Local Area Network consisting of multiple
topologies, which include, Local Talk, Ethernet, Token Ring,
SNA, FIDDI, LAT, and TCP/IP among others by using
advanced analysis tools to isolate and rectify problems. 1
- Monitor network performance to ensure maximum availability. 1
- Provide installation and relocation of network attached
devices, providing documentation of their location. 1
- Assist in project work as required, providing documentation
of results accomplished. 1
- Assist in telephone and network cabling when required. 1
- Perform preventive maintenance routines via documented
procedures in the operations plan. 1
- Be available for after hours calls on a rotating basis. 1
- Be available to work varied shifts when required. 1
- Complete service reports to ensure accurate reporting of all
activities. 1
- Self directed study to keep up with changes in technology. 1
- Other duties as assigned by the supervisor.
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING A SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING A SUPERVISOR WITHIN 2-3 DAYS.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -55- 4/1/92
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -56- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT USUAL MANNER OF BEHAVIOR IS EXPECTED FOR A PERSON TO BE SUCCESS IN
THIS POSITION?
- Professional
- Organized
- Courteous
- Team player
- Perpetual learner
- Detail oriented
SKILL - WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS POSITION?
- Excellent analytical skills
- Ability to train others
- Excellent interpersonal skills
- Excellent troubleshooting skills
- Ability to work under pressure
- Good communications skills
- Good time management skills
- Good computer skills
- Skilled with advanced networking test equipment
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS PREFERRED?
EDUCATIONAL REQUIREMENTS?
- Graduation from a two year degree program in Electronics, or equivalent
demonstrated experience.
- Formal training in LAN/WAN technologies.
- Five years experience in the DatafTelecommunications industry as a
technician.
- Knowledge of multiple networking platforms and topologies, and knowledge of
Wide Area Technologies sufficient to perform all forms of maintenance with
a high level of skill.
- Knowledge and experience in pc and mainframe technologies.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON HOLD TO BE SUCCESSFUL IN THIS
POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A ROLE MODEL OR LEADER FOR
OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Role models the Declaration of Principles
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -57- 4/1/92
- Commitment
- Honesty
- Team spirit
- Believes in quality work
- Customer service
- Leadership
- Desire to excel in the field of networking/telecommunications
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -58- 4/1/92
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Telecommunications Technician Network Operations
PBX
SUPERVISOR TITLE COMPANY LOCATION
Network Operations Supervisor GCI BP ANC HOB
PURPOSE OF THE POSITION:
To provide corrective and preventive maintenance on the Rolm 9000 series digital
switch, associated cabling, and end-user instruments. To provide moves, adds,
and changes to the cable plant in conjunctions with the Inside Cable Plant
Technician.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
- An immediate response to major problems during normal business hours, and a
2 hour response after hours.
- Moves are accomplished within five (5) working days.
- A seamless Telecommunications operation at BPXA.
- No unresolved user problems.
FELLOW EMPLOYEES OBSERVE?
- A team spirit and willingness to help wherever required.
- Cross-training to spread resources over a broader base.
- Accurate and complete paperwork.
- Assistance in trouble-shooting network problems.
UPPER MANAGEMENT OBSERVE?
- All service levels are met, including response times and facilities
availability.
- Proper notification in the event escalation is required.
- Zero unresolved customer problems.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -59- 4/1/92
POSITION RESULTS STATEMENT
DESCRIPTION/RESPONSIBILITY: AUTHORITY
- Preventive and corrective maintenance on the Rolm 9751
switch, including software/firmware upgrades. 1
- Provide back-up to the Telecommunications Analyst in system
management functions. 1
- Maintain cable plant, including moves, adds, and changes to
phone and network cabling as well as documentation updates. 1
- Troubleshoot network problems with Network technicians. 1
- Be on call for after hours problems. 1
- Be available to work varied shifts.
- Keep Telecommunications Operation informed of all pending
maintenance issues. 1
- Complete service reports and work request paperwork for all
call activity. 1
- Cross-train others on the technology. 1
- Documented procedures for the position. 1
1=AUTHORITY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORITY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -60- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT USUAL MANNER OF BEHAVIOR IS EXPECTED FOR A PERSON TO BE SUCCESSFUL
IN THIS POSITION?
- Organized
- Professional
- Detail oriented
- Courteous
- Punctual
- Team player
- Perpetual learner
SKILLS - WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS POSITION?
- Strong technical skills (problem solving and analysis).
- Excellent interpersonal skills.
- Good communication skills, both written and verbal.
- Ability to train others.
- Ability to keep abreast of new advances in the field of
Telecommunications/Networking.
- Ability to use advanced network analysis test equipment.
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERIENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS PREFERRED?
EDUCATIONAL REQUIREMENTS?
- Two (2) year Technical Degree or equivalent experience.
- Factory training on Rolm 9000 series switched and associated software, to
include phone mail.
- Knowledge of wiring Standards and Codes.
- Two (2) years repair experience on above.
- Two (2) years Cable Plant Maintenance experience.
- Knowledge of networking architectures and cabling.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON HOLD TO BE SUCCESSFUL N THIS
POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A ROLE MODEL OR LEADER
FOR OTHERS ATE GCI AND/OR IN THIS DEPARTMENT?
- Team player
- Positive attitude
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -61- 4/1/92
- Role models Declaration of Principles
- Dependable
- Friendly
- Honest
- Committed
POSITION RESULTS STATEMENT
POSITION TITLE DEPARTMENT
Telecommunications Technician Network Operations
Cable Plant
SUPERVISOR TITLE COMPANY LOCATION
Network Operations Supervisor GC1 BP ANC HQB
PURPOSE OF THE POSITION:
To maintain all inside cabling at BPXA Anchorage Headquarters building to
include the telephone and computer networks. To provide assistance to the
Telecommunications and Network technicians when required.
IF YOU ARE SUCCESSFUL IN YOUR POSITION, WHAT MEASURABLE RESULTS WILL:
THE CUSTOMER OBSERVE?
- All moves, adds, or changes are completed in five (5) working days.
- No unresolved customer problems.
- All interactions are courteous and friendly.
FELLOW EMPLOYEES OBSERVE?
- A team spirit and willingness to help wherever required.
- Cross-training to spread resources over a broader base.
- Accurate and complete paperwork.
- Assistance in trouble-shooting network problems.
UPPER MANAGEMENT OBSERVE?
- All service levels are met, including response times and facilities
availability.
- Proper notification in the event escalation is required.
- Zero unresolved customer problems.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -62- 4/1/92
POSITION RESULTS STATEMENT
DESCRLPTION/RESPONSIBILITY: AUTHORITY
- Trouble shoot and repair telephone and network cabling problems. 1
- Complete moves, adds, and changes to cabling. 1
- Assist other technicians as needed. 1
- Tap, splice, or otherwise maintain fiber optic cable. 1
- Travel to other locations in Anchorage and maintain
telephone/network cabling. 1
- Update cable records manually or in the telemanagernent system. 1
- Ensure all work is up to current wiring standards and codes. 1
- Work varied schedules as required. 1
- Other duties as assigned by supervisor. 1
1=AUTHORLTY TO MAKE DECISION WITHOUT ADVISING SUPERVISOR.
2=AUTHORLTY TO MAKE DECISION ADVISING SUPERVISOR WITHIN 2-3 DAYS.
3=REQUIRES APPROVAL PRIOR TO MAKING DECISION.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -63- 4/1/92
POSITION RESULTS STATEMENT
EMPLOYEE PROFILE
HABITS - WHAT USUAL MANNER OF BEHAVIOR IS EXPECTED FOR A PERSON TO BE SUCCESSFUL
IN THIS POSITION?
- Team Player
- Professional
- Organized
- Punctual
- Conscientious
- Neat
- Courteous
- Detail Oriented
SKILLS - WHAT ABILITIES ARE NECESSARY TO PERFORM IN THIS POSITION?
- Strong technical skills
- Good interpersonal skills
- Good communication, including verbal and written
- Ability to train others
- Self learner
EXPERIENCE/KNOWLEDGE - WHAT PREVIOUS EXPERLENCE/KNOWLEDGE IS NECESSARY TO BE
SUCCESSFUL IN THIS POSITION? WHAT ADDITIONAL EXPERIENCE/KNOWLEDGE IS PREFERRED?
EDUCATIONAL REQUIREMENTS?
- 5 years Journeyman level experience in Inside Cable Plant Maintenance.
- Knowledge of wiring standards and codes.
- Knowledge of computer networking.
- Fiber optic cable experience.
- Computer literate.
- Knowledge of Data Communications.
VALUES - WHAT CORPORATE VALUES SHOULD A PERSON HOLD TO BE SUCCESSFUL IN THIS
POSITION? WHAT PERSONAL VALUES WILL MAKE THIS PERSON A ROLE MODEL OR LEADER FOR
OTHERS AT GCI AND/OR IN THIS DEPARTMENT?
- Team player
- Positive attitude
- Role models Declaration of Principles
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -64- 4/1/92
- Dependable
- Friendly
- Honest
- Committed
2.0 AFTER HOURS SUPPORT PLAN
1. POLICY
GCI shall provide 24 hour-7 day a week response for serious network problems.
Network Operations will provide a duty roster to BPXA security.
a. PROCEDURES
AFTER HOURS SUPPORT
All after hours requests for service route to security at 564-5894. Security
is provided procedures for after hours calls , based on major and minor
alarms from the Badger System. Security notifies the appropriate on call
technician who responds to the call. In the event contact cannot be made,
the appropriate supervisor is notified.
If contact with the supervisor cannot be made, the Telecommunications Manager
is notified. If the on call technician is unable to resolve the problem
within 2 hours, the appropriate supervisor is notified, and the problem
escalated.
b. ESCALATION PLAN
The technician on call will follow the published escalation plan in the event
that the problem cannot be resolved.
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -65- 4/1/92
3.0 REPORTING
3.1 Daily Incident
3.2 Weekly Summary
3.3 Monthly Summary
3.4 Quarterly Summary
3.5 Annual Report
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -66- 4/1/92
4.0 NETWORK OPERATIONS PLAN
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/37-S3 -67- 4/1/92
5.0 TELECOMMUNICATIONS OPERATIONS PLAN
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/68-S3 -68- 4/1/92
6.0 ENGINEERING
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/69-S3 -69- 4/1/92
7.0 SECURITY PLAN
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/70-S3 -70- 4/1/92
8.0 PROCEDURES
8.1 Scheduling Downtime
8.2 Escalation Plan
8.3 Change Management
ALL ARE TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/71-S3 -71- 4/1/92
9.0 DISASTER RECOVERY PLAN
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/72-S3 -72- 4/1/92
10.0 VENDOR MANAGEMENT
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/73-S3 -73- 4/1/92
11.0 SAFETY PLAN
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/74-S3 -74- 4/1/92
12.0 QUALITY REVIEW MEETINGS
TO BE WRITTEN
Contract No. 92MR067A
ATTACHMENT 7
0935/75-S3 -75- 4/1/92
ATTACHMENT 8
COMPENSATION SCHEDULE
I. FIXED COMPENSATION SCHEDULES
Operator shall pay Contractor for services based on the following fee
schedules for the Statement of Work.
Schedule A - Table 1.1 thru 1.3 - Salaried Personnel Expenses
Schedule A - Table 2.1 - Hourly Personnel Expenses
The fees are based on a staff level determined by the work load. There
will be an increase in positions as Contractor assumes the work from the
Operator during the transition period. The fees set forth in the Schedules
are firm for the first year of the Contract and are inclusive of all profit
and General and Administrative expenses (G&A), general corporate insurance
costs for coverage in accordance with ATTACHMENT 2 and any and all other
non-reimbursable costs. The fees also include profit for any related
business, affiliates and subsidiaries. Salaries include straight time,
overtime and holidays along with the wages, payrolls taxes, fringe benefits
and Worker's Compensation Insurance for Contractor personnel. Hourly rates
include all direct and indirect labor costs.
II. REIMBURSABLE COSTS
Operating Expense items for other than salaries and wages shall be
reimbursed at cost plus 5% for budgeted services under this Agreement.
Schedule B - Table 1.1 - Monthly Operating Expenses
Schedule C - Table 1.1 - Variable Operating Expenses
1. Costs shall be verified by documentation (i.e. purchase orders,
invoices for payment, check for payment, etc.) as may be required by the
Operator.
2. Reimbursement for third party subcontracts shall be at the actual net
direct cost in connection with all subcontracts with consultants,
temporary personnel, contracts personnels and/or agents, made with the
prior written approval of Operator's Technical Representative. Costs for
subcontractors shall be verified by documentation as per above.
0935/76-S3 -76-
3. Reimbursement for actual cost of air transportation and reasonable
travel expenses as approved by Operator's Technical Representative.
Contractor's actual cost shall not exceed the cost of coach/economy
class airfare. All such reimbursable costs, in excess of twenty-five
dollars ($25.00), must be substantiated with receipts.
III. NONREIMBURSABLE COSTS
Notwithstanding anything to the contrary elsewhere herein, the following
costs and/or expenses, if any, of Contractor shall be understood to be
"nonreimbursable costs":
1. The costs of salaries and travel expenses of: (i) executive officers
and executive assistants; (ii) division, general, and corporate
managers; and (iii) any other managers and their assistants, unless
approved in writing In advance by Operator's Representative.
2. The costs of salaries and travel expenses of all administrative
support personnel including, but not limited to, the following types
of personnel; clerical, secretarial and professional personnel
preparing or processing invoices or collecting data and costs for
invoices, reproduction personnel, electronic data processing
personnel, legal personnel, internal auditors, and all personnel
involved with administering and handling Operator's audit claims, if
any, against Contractor.
Note: The term "audit claims' shall include 'accounting exceptions"
taken by Operator against Contractor's regular invoices for
Services.
3. Interest on capital employed or on borrowed money.
4. General and administrative expenses or overhead costs comprised of
expenses relating to general company and all office operations
(Home/Branch and/or Anchorage Offices) which shall include, but not
be limited to the following: permanent office rent, telephone
switchboard service, local telephone calls, use of permanent and/or
temporary office furniture, machinery and equipment, utilities,
maintenance of organization ready to serve, and all other expenses
incurred by Contractor in conducting its business that are not
directly chargeable to this Agreement pursuant to provisions set
forth above.
5. All sales taxes, use taxes, excise taxes, inventory taxes, permit
fees, bonds or other such charges.
6. Costs for employee bonus and profit sharing plans unless initiated by
the Operator.
0935/77-S3 -77-
7. Employee severance costs.
8. All expenses associated with employee relocation and recruitment.
9. Entertainment expenses.
10. Fines and penalties resulting from Contractor's violations or non-
compliance with applicable laws or regulations.
11. All insurance premiums and expenses (excluding Workers Compensation
and Employer's Liability Insurance which is included in ATTACHMENT
8.1), as required by Section IV.5., Insurance, of the Contract.
12. Office rent and utilities, unless otherwise authorized herein.
13. Any other costs or expenses associated with executing services which
are not identified herein as reimbursable or recoverable.
14. Safety gear such as shoes, safety glasses and clothing unless
authorized by Operator.
IV. INCENTIVES - See ATTACHMENT 9
0935/78-S3 -78-
ATTACHMENT 8 SCHEDULE A, TABLE 1.1
1.1 Fixed Compensation Schedule for Personnel Related Expenses Covered Under the SOW:
---------------------------------------------------------------------------------------------------------------------------------
Model Variables: Data 25.00% Sum 10.00% Sum 13.40% 15.00% Sum
---------------------------------------------------------------------------------------------------------------------------------
Class Position Monthly GCI GCI Loaded Forecasted GCI Allocated BPXA Loaded
Salary Benefits Labor Cost Overtime Labor/OT Overhead Profit Labor Price
---------------------------------------------------------------------------------------------------------------------------------
1000 Personnel Total (Anchorage) 55,590 13,898 69,488 5,559 75,047 7,449 8,339 90,834
1010 Network Operations Total: 20,427 5,107 25,534 2,043 27,576 2,737 3,064 33,387
1011 Network Operations 5,639 1,410 7,049 564 7,613 756 846 9,214
1012 LAN Technician 3,783 946 4,729 378 5,107 507 567 6,181
1013 WAN Technician 3,783 946 4,729 378 5,107 507 567 6,181
1014 Telecommunications T 4,127 1,032 5,159 413 5,571 553 619 6,744
1015 Telecommunications T 3,095 774 3,869 310 4,178 415 464 5,057
1020 Network Engineering Total: 16,667 4,167 20,384 1,667 22,500 2,233 2,500 27,234
1021 Lead Engineer 5,833 1,458 7,291 583 7,875 782 875 9,531
1022 Engineer 5,417 1,354 6,771 542 7,313 726 813 8,851
1023 Engineer 5,417 1,354 6,771 542 7,313 726 813 8,851
1030 Telcom Operations Total: 12,267 3,067 15,334 1,227 16,560 1,644 1,840 20,044
1031 Telcom Ops Superviso 4,000 1,000 5,000 400 5,400 536 600 6,536
1032 Tel Operator 2,480 620 3,100 248 3,348 332 372 4,052
-79-
---------------------------------------------------------------------------------------------------------------------------------
Model Variables: Data *% Sum *% Sum *% *% Sum
---------------------------------------------------------------------------------------------------------------------------------
Class Position Monthly GCI GCI Loaded Forecasted GCI Allocated BPXA Loaded
Salary Benefits Labor Cost Overtime Labor/OT Overhead Profit Labor Price
---------------------------------------------------------------------------------------------
1033 Comm Operator 2,480 620 3,100 248 3,348 332 372 4,052
1034 Video Operator 3,307 827 4,134 331 4,464 443 496 5,404
1040 Management Total: 6,229 1,557 7,786 623 8,409 835 934 10,178
1041 Outsource Manager 6,229 1,557 7,786 623 8,409 835 934 10,178
1042 Admin. Assistant
-80-
ATTACHMENT 8 SCHEDULE A, TABLE 1.2
1.1 Fixed Compensation Schedule for Personnel
----------------------------------------------------------------------------------------
Model Variables: Sum 20.00% MRC/30 Sum
----------------------------------------------------------------------------------------
3PXA Loaded Additional Day Rate 1st Year
Class Position Labor Price GNS Svcs (Transition) MRC
----------------------------------------------------------------------------------------
1000 Personnel Total (Anchorage) 90,834 11,118 3,398.40 101,952
1010 Network Operations Total: 33,378 4,085 1,248.77 37,463
1011 Network Operations S 9,214 1,128 344.73 10,342
1012 LAN Technician 6,181 757 231.27 6,938
1013 WAN Technician 6,181 757 231.27 6,938
1014 Telecommunications T 6,744 825 252.30 7,569
1015 Telecommunications T 5,057 619 189.21 5,676
1020 Network Engineering Total: 27,234 3,333 1,018.91 30,567
1021 Lead Engineer 9,531 1,167 356.59 10,698
1022 Engineer 8,851 1,083 331.16 9,935
1023 Engineer 8,851 1,083 331.16 9,935
1030 Telcom Operations Total: 20,044 2,453 749.92 22,498
-81-
1031 Telcom Ops Supervisor 6,536 800 244.53 7,336
1032 Tel Operator 4,052 496 151.61 4,548
1033 Comm Operator 4,052 496 151.61 4,548
1034 Video Operator 5,404 661 202.17 6,065
1040 Management Total: 10,178 1,246 380.80 11,424
1041 Outsource Manager 10,178 1,246 380.80 11,424
1042 Admin Assistant
-82-
ATTACHMENT 8 SCHEDULE A, TABLE 1.3
1.1 Fixed Compensation Schedule for Personnel
Annual Escalation tied to Consumer Price Index
--------------------------------------------------------------------------------------------------------
Model Variables: MRC x 12 mo 5% 5% 5% 5% Sum
--------------------------------------------------------------------------------------------------------
1st Year 2nd Year 3rd Year 4th Year 5th Year Contract
Class Position Total Total Total Total Total Total
--------------------------------------------------------------------------------------------------------
1000 Personnel Total (Anchorage) 1,223,425 1,284,779 1,348,826 1,416,267 1,487,080 6,760,377
1010 Network Operations Total: 449,557 472,103 495,637 520,419 546,440 2,484,156
1011 Network Operations S 124,103 130,327 136,824 143,665 150,848 685,767
1012 LAN Technician 83,256 87,432 91,790 96,380 101,199 460,056
1013 WAN Technician 83,256 87,432 91,790 96,380 101,199 460,056
1014 Telecommunications T 90,827 95,382 100,137 105,144 110,401 501,890
1015 Telecommunications T 68,115 71,531 75,097 78,851 82,794 376,387
1020 Network Engineering Total: 366,807 385,203 404,405 424,625 445,857 2,026,897
1021 Lead Engineer 128,373 134,811 141,531 149,607 156,038 709,359
-83-
1022 Engineer 119,217 125,196 131,437 138,009 144,909 658,769
1023 Engineer 119,217 125,196 131,437 138,009 144,909 658,769
1030 Telcom Operations Total: 269,972 283,511 297,644 312,526 328,153 1,491,807
1031 Telcom Ops Supervisor 88,032 92,447 97,055 101,908 107,003 486,446
1032 Tel Operator 54,580 57,317 60,174 63,183 66,342 301,596
1033 Comm Operator 54,580 57,317 60,174 63,183 66,342 301,596
1034 Video Operator 72,780 76,430 80,240 84,252 88,465 402,169
1040 Management Total: 137,088 143,963 151,139 158,696 166,631 757,517
1041 Outsource Manager 137,088 143,963 151,139 158,696 166,631 757,517
1042 Admin Assistant
-84-
ATTACHMENT 8
SCHEDULE A, TABLE 2.1
1.2 Hourly Labor Rates for Work Outside the SOW:
----------------------------------------------------------------------------------------------------------------
Model Variables: Data 25.00% Sum Sum Sum HC*2 ANC*1.47
----------------------------------------------------------------------------------------------------------------
Monthly GCI GCI Loaded GCI Loaded GCI GCI Hourly GCI Hourly
Class Salary Benefits Labor Cost Hourly Cost Profit (Anchorage) (North Slope)
----------------------------------------------------------------------------------------------------------------
2000 Personnel - Anchorage:
2010 Network Operations:
2011 Network Operations S 5,639 1,410 7,049 39.76 39.76 79.51 116.88
2012 LAN Technician 3,783 946 4,729 26.67 26.67 53.34 78.41
2013 WAN Technician 3,783 946 4,729 26.67 26.67 53.34 78.41
2014 Telecommunications T 4,127 1,032 5,159 29.10 29.10 58.19 85.54
2015 Telecommunications T 3,095 774 3,869 21.82 21.82 43.64 64.15
-93-
2020 Network Engineering:
2021 Lead Engineer 5,833 1,458 7,291 41.12 41.12 82.25 120.90
2022 Engineer 5,417 1,354 6,771 38.19 38.19 76.38 112.28
2023 Engineer 5,417 1,354 6,771 38.19 38.19 76.38 112.28
2030 Telcom Operations:
2031 Telcom Ops Supervisor 4,000 1,000 5,000 28.20 28.20 56.40 82.91
2032 Tel Operator 2,480 620 3,100 17.48 17.48 34.97 51.40
2033 Comm Operator 2,480 620 3,100 17.48 17.48 34.97 51.40
2034 Video Operator 3,307 827 4,134 23.32 23.32 46.63 68.55
2040 Management:
2041 Outsource Manager 6,229 1,557 7,786 43.92 43.92 87.83 129.11
2042 Admin Assistant
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ATTACHMENT 8
SCHEDULE B, TABLE 1.1
------------------------------------------------------------------------------------------------------------------
Model Variables: Data Data Manual Calc. Data Data 5.00% Auto Calc Auto Calc
------------------------------------------------------------------------------------------------------------------
Contract Contract 1991 Contract GCI Total 1991
Class Department/Vendor/Reference Start End Months NRC MRC Overhead MRC Projected
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4000 Fixed Contracts Total:
4010 Network Operations Total:
4011
4020 Network Engineering Total:
4021
4030 Telcom Operations Total:
4031
4040 Other Total:
4041
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ATTACHMENT 8
SCHEDULE C, TABLE 1.1
1.1 Variable Operating Expenses:
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Model Variables: Data Data Data 5.00% Auto Calc Data Estimate
-----------------------------------------------------------------------------------------------------------
Start End Estimate GCI Estimated 1991 GCI 1991
Class Department/Vendor Date Date MRC Overhead PXA Charges Approved $ Projected
-----------------------------------------------------------------------------------------------------------
5000 Fixed Contracts Total:
5010 Network Operations Total:
5011
5020 Network Engineering Total:
5021
5030 Telcom Operations Total:
5031
5040 Other Total:
5041
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ATTACHMENT 9
INCENTIVE PROGRAM
The following is language defining Contractor's Incentive Program for the
Telecommunications Outsourcing Activity:
1.0 ESTABLISHMENT OF A USER BOARD
- Operator shall establish a Telecom User Review Board that will meet
quarterly to review Contractor's performance under the
Telecommunications Services Contract. The Board would be responsible
for:
- Reviewing actual performance against response levels established in the
Scope of Work - ATTACHMENT 6.
- Providing input on Contractor's quarterly goals and action plans.
- Providing a subjective evaluation of Contractor's performance during
the past quarter.
The User Board will consist of four (4) voting Operator managers and one
(1) non-voting officer or director from Contractor. It is anticipated
that the Operator's Informed Buyer shall be one of the voting User Board
members.
2.0 USER BOARD AGENDA
Contractor's Technical Representative shall be responsible for
distributing a quantitative summary of the previous quarter's performance
prior to the User Board Meeting along with a written summary of all
action plans and goals identified for the upcoming quarter. During the
Board meeting, members would provide verbal feedback and commentary on
both Contractor's performance and action plans.
At the conclusion of the meeting the voting board members will
subjectively evaluate Contractor's performance relative to each of the
expectations defined in the Scope of Work. Evaluations would be made
according to the following scale:
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Rating Definition
------ -----------------------------------------------------
5 - Exceptional Exceptional is given for truly extraordinary
performance with all objective/results being achieved
in a very substantial way.
4 - Highly Effective To achieve a Highly Effective rating the Contractor
must meet and often exceed the demanding and
challenging performance expectations defined in the
Scope of Work.
3 - Effective An Effective rating is provided to the Contractor for
consistently meeting the performance expectations
defined in the Scope of Work.
2 - Needs Improvement A Needs Improvement rating means that the Contractor's
performance is not fully effective or satisfactory.
Any objectives that are given a Needs Improvement
rating will require a full Action Plan be delivered to
the Informed buyer for approval within 2 weeks of the
Board meeting.
1 - Unacceptable An Unacceptable rating requires that the Informed
Buyer and appropriate Contractor's officer(s)
immediately meet to discuss the performance shortfall,
develop action plan(s) for resolution and meet monthly
thereafter to assure that the performance shortfall
has been resolved.
3.0 INCENTIVE BONUS
At the end of the year, the quarterly evaluations provided by the Board
will be summarized and an Annual Performance Rating (APR) will be
calculated as follows:
(Actual "Points" Received/Total Points Available + .30) = APR
Once the APR has been determined, the "Stretch" Incentive Bonus will be
calculated according to the following formula:
1991 Budget (Non Personnel Related Expenses)
- 1991 Actual (Non Personnel Related Expenses)
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Annual Budget Savings
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Annual Budget Saving * 50% * APR = Contractor's Incentive Bonus
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