Exhibit 10.26
AMENDED AND RESTATED
INFORMATION SERVICES AGREEMENT
This Information Services Agreement ("Agreement") is entered into as
of May 1, 1999 (the "Effective Date"), by and between Inktomi Corporation, a
Delaware corporation with its principal place of business at 0000 Xxxxx Xxxxxxx
Xxxxxx, Xxxxx 000, Xxx Xxxxx, Xxxxxxxxxx, 00000 ("Inktomi") and Wired Digital,
Inc., a Delaware corporation with its principal place of business at 000 Xxxxx
Xxxxxx, 0xx Xxxxx, Xxx Xxxxxxxxx, XX 00000 ("Customer").
RECITALS
A. Inktomi and Customer entered into an Information Services Agreement
dated as of April 1, 1998 (the "Prior Agreement").
B. Inktomi and Customer wish to amend and restate the Prior Agreement to
read as set forth herein to, among other matters, change the pricing for the
services rendered hereunder, alter the parties' rights and obligations with
respect to "Usage Data" as that term is defined in the Prior Agreement, alter
the kind of house ads Inktomi may place on Customer Services, and include a
termination for convenience right for Customer.
AGREEMENT
In consideration of the foregoing and the mutual promises contained herein
the parties agree as follows:
1. DEFINITIONS. For purposes of this Agreement, the following terms will
have the indicated meanings:
1.1. "CUSTOMER SERVICE(S)" means any online search service utilizing
the Inktomi Technology, whether branded HotBot or otherwise and whether
displayed as a separate Web site or the relevant portion of a Web page, that is
operated, assembled, developed or marketed by Customer alone or in conjunction
with third parties, including the commercial Internet search service currently
operated by Customer and located on the Web at xxx.xxxxxx.xxx ("HotBot");
PROVIDED HOWEVER that "Customer Services" shall not include any Web sites or Web
pages operated, assembled, developed or marketed by Lycos, Inc. or any affiliate
of Lycos, Inc. (other than Customer). For purposes of clarity, the foregoing
clause shall not preclude Customer from placing text links and promotional logos
on Web sites or Web pages operated, assembled, developed or marketed by Lycos,
Inc. or any affiliate of Lycos, Inc. that do nothing more than link end users
directly to Customer Services and that are clearly branded as a Customer
Service.
1.2. "DATABASE" means Inktomi's full text index database of Web pages
accessible by end users of the Customer Services at any given time.
1.3. "INKTOMI DATA PROTOCOL" means the written specification on how an
Interface communicates and interacts with the Inktomi Search Engine.
1.4. "INKTOMI SEARCH ENGINE" means Inktomi's current Search Engine as
of the Effective Date, inclusive of the Database, as the same may be upgraded,
modified, changed, or enhanced by Inktomi at its sole discretion, subject to the
terms of this Agreement. The Inktomi Search Engine does not and will not include
features, options and modules developed and customized specifically for third
parties and provided to such third parties on an exclusive basis, or features,
options, modules and future products which Inktomi licenses or provides
separately.
1.5. "INKTOMI SEARCH RESULT DATA" means the proprietary search result
data (consisting of URLs, corresponding Web site descriptions, and corresponding
numerical relevancy rankings among the individual search results provided by
Inktomi) that is provided by Inktomi to Customer for serving and display to end
users of the Customer Services as part of the search results delivered in
response to such end users' search queries.
1.6. "INKTOMI TECHNOLOGY" means the Inktomi Search Engine, the Inktomi
Data Protocol, the Interface Construction Tools and all other computer software,
technology and/or documentation which is supplied by Inktomi for use in or in
connection with delivery of the Services, including without limitation all
source code and object code therefor and all algorithms, ideas and Intellectual
Property Rights therein.
1.7. "INTELLECTUAL PROPERTY RIGHTS" means any and all rights existing
from time to time under patent law, copyright law, semiconductor chip protection
law, moral rights law, trade secret law, trademark law, unfair competition law,
publicity rights law, privacy rights law, and any and all other proprietary
rights, and any and all applications, renewals, extensions and restorations
thereof, now or hereafter in force and effect worldwide.
1.8. "INTERFACE" means the editorial and graphical content and design
of the Web pages served to end users of Customer Services, including without
limitation the Search Page, all Results Pages, instruction pages, frequently
asked questions pages and any Customer Service end user terms and guidelines.
1.9. "INTERFACE CONSTRUCTION TOOLS" means all software tools, if any,
in object code form, provided by Inktomi to assist Customer to build Interfaces
to the Inktomi Search Engine, including without limitation Inktomi's application
server currently known as Forge.
1.10. "RESULTS PAGES" means all Web pages displaying search results
presented to end-users directly as a result of accessing the query mechanisms of
the Inktomi Search Engine or indirectly though a cache controlled or influenced
by Customer.
1.11. "RESULTS SET" means a set of results consisting of between zero
and one hundred records presented to an end-user of the Customer Service (either
directly from the
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Inktomi Search Engine or indirectly through a cache controlled or influenced by
Customer) in response to a search query.
1.12. "SEARCH ENGINE" means computer software which crawls the
Internet, downloads and analyzes text and other data, sorts and organizes the
data, creates an index of accessible data, and, after receiving a particular
search request (in the form of a word query), locates material accessible in the
database, and presents the results of the search.
1.13. "SEARCH PAGE" means the Web page on a Customer Service through
which end users may access the Inktomi Search Engine and run searches against
the Database.
1.14. "SERVICES" means the Internet search engine services to be
provided by Inktomi for Customer under this Agreement, as more fully described
on Exhibit A.
1.15. "TERM" shall have the meaning indicated in Section 10.
1.16. "WEB" means the so-called World Wide Web, containing, INTER
ALIA, pages written in hypertext markup language (HTML) and/or any similar
successor technology.
1.17. "WEB PAGE" means a document on the Internet which may be viewed
in its entirety without leaving the applicable distinct URL address.
1.18. "WEB SITE" means a collection of inter-related Web pages.
2. PROVISION OF SERVICES; IMPLEMENTATION.
2.1. SERVICES AND IMPLEMENTATION. Subject to the terms and conditions
of this Agreement, Inktomi shall provide the Services to Customer for use as
part of the Customer Services, such services to be provided substantially in
accordance with the functionality specifications, performance criteria and
limitations specified on EXHIBIT A. Inktomi, at its own expense, shall provide
all data transmission capacity (bandwidth), disk storage, server capacity and
other hardware and software required to run the Inktomi Search Engine and
maintain the Database. Customer, at its own expense, shall create the Interfaces
to the Inktomi Search Engine for the Customer Services, and shall provide all
disk storage, server capacity and other hardware and software required to run
and maintain the Customer Services and the Interfaces, and to modify and serve
advertisements on the Interfaces. Inktomi shall provide reasonable assistance
(through telephone, e-mail, the Web, or fax) to Customer during regular business
hours regarding development of the Interfaces and integration of the same with
the Inktomi Search Engine. Customer, at its own expense, shall provide all data
transmission capacity (bandwidth) required to connect to and receive information
from the Inktomi Search Engine. Customer may only provide search services based
on the Services to end users of the Customer Services, and shall have no right
to distribute or resell or provide services based on the Services to other
service providers. Inktomi shall keep Customer reasonably informed of any
modifications or changes to the Inktomi Search Engine and will not make any such
modifications or changes if the same
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would preclude Inktomi from performing the Services substantially in accordance
with the functionality specifications, performance criteria and limitations
specified on EXHIBIT A.
2.2. TEST CLUSTER. During the development period for any new Interface
or modification period for any existing Interface, Customer shall only have
access through the Inktomi Data Protocol to a non-production version of the
Inktomi Search Engine (the "Test Cluster"). Upon completion of the new or
modified Interface and all desired testing against the Test Cluster, Customer
shall present the Interface to Inktomi for technical review and testing against
the production version of the Inktomi Search Engine. Inktomi shall promptly
notify Customer of any technical problems or issues discovered by Inktomi
regarding the Interface. Once accepted by Inktomi, Inktomi shall provide access
to Customer to the production version of the Inktomi Search Engine. Customer may
run reasonable tests against the Test Cluster and the production version of the
Inktomi Search Engine, provided however that Customer may not conduct any load
testing (prior to commercial launch of its search service) without the prior
consent of Inktomi. Load testing as used herein means the generation and
delivery of more than five queries per second.
2.3. INKTOMI DATA PROTOCOL. Inktomi has previously provided the
Inktomi Data Protocol and the Interface Construction Tools to Customer. Inktomi
grants to Customer a nontransferable, nonexclusive license during the Term to
use the Inktomi Data Protocol and the Interface Construction Tools solely to
create and maintain the Interfaces to the Inktomi Search Engine for the Customer
Services. Inktomi will provide all future releases of the Inktomi Data Protocol
and Interface Construction Tools to Customer at the same time Inktomi makes such
releases available to its general customer base.
2.4. OTHER SERVICES AND SUPPORT. Upon request, and provided that
Customer is current with service fees due under this Agreement, Inktomi may
provide additional services and support beyond the services and support set
forth herein. Any such service or support shall be provided at Inktomi's then
applicable consulting rates and charges.
2.5. INKTOMI TECHNOLOGY. As between Customer and Inktomi, Customer
acknowledges that Inktomi owns all right, title and interest in and to the
Inktomi Technology (except for any software licensed by third parties to
Inktomi), and that Customer shall not acquire any right, title, and interest in
or to the Inktomi Technology, except as expressly set forth in this Agreement.
Customer shall not modify, adapt, translate, prepare derivative works from,
decompile, reverse engineer, disassemble or otherwise attempt to derive source
code from any Inktomi software or documentation. Customer will not remove,
obscure, or alter Inktomi's copyright notice, trademarks, or other proprietary
rights notices affixed to or contained within any Inktomi software or
documentation.
2.6. INTERFACE. As between Inktomi and Customer, Inktomi acknowledges
that Customer owns all right, title and interest, including without limitation
all Intellectual Property Rights, in and to the Interfaces (except for any
software licensed by third parties to Customer and except for editorial content
regarding the use and functionality of the Inktomi Search Engine provided by
Inktomi to Customer for incorporation into the Customer Services, which content
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shall be and remain Inktomi Technology), and that Inktomi shall not acquire any
right, title or interest in or to the Interfaces, except as expressly set forth
in this Agreement.
2.7. INKTOMI SEARCH RESULT DATA. As between Customer and Inktomi,
Customer acknowledges and agrees that Inktomi owns all right, title and interest
in and to the Inktomi Search Result Data, including without limitation any and
all Intellectual Property Rights therein, and that Customer shall not acquire
any right, title or interest in or to the Inktomi Search Result Data, except as
expressly set forth in this Agreement. Inktomi hereby grants to Customer a
worldwide, nontransferable, nonsublicensable, nonexclusive license to use,
reproduce, reformat, publicly perform and publicly display the Inktomi Search
Result Data for the limited purpose of serving and displaying such Inktomi
Search Result Data to end users of the Customer Services as part of the search
results delivered in response to such end users' search queries; and except as
may be required to fulfill such limited purpose, Customer shall not use,
reproduce, modify, adapt, prepare derivative works from, distribute, resell,
provide or disclose to any third party any Inktomi Search Result Data, alone or
in combination with other data, without the express prior written consent of
Inktomi.
2.8. CUSTOMER SERVICES DATA. As between Inktomi and Customer, Inktomi
acknowledges and agrees that Customer (or its third party licensor(s)) owns all
right, title and interest in and to the data generated on or by use of the
Customer Services, including without limitation the following: all end user
personal identification and site behavioral data; end user demographic and
psychographic data; end user input data, preferences and search queries; end
user advertising and search result click-through data; and search result data
provided by parties other than Inktomi and any information derived therefrom, in
each case including without limitation any and all Intellectual Property Rights
therein, and that Inktomi shall not acquire any right, title, or interest
therein or thereto except as expressly set forth in this Agreement; PROVIDED
HOWEVER that to the extent any of the foregoing data (such as sets of end user
search result click-through data) include or is derived from any Inktomi Search
Result Data, the portion of such data comprising or derived from Inktomi Search
Result Data is and shall remain the sole property of Inktomi, shall not be used
by Customer or disclosed by Customer to any third party, and shall otherwise
remain subject to the restrictions set forth in Section 2.7 above.
2.8.1. Notwithstanding the foregoing, if requested by Inktomi,
for each URL provided by Inktomi to Customer in a set of search results selected
by an end user after initiating a search against the Inktomi Search Engine,
Customer shall use commercially reasonable efforts to provide Inktomi with the
following information: the search query, the URL selected, the rank within the
search result list of the URL, and the name of the Inktomi database from which
the URL originated ("Click Through Data"). Customer hereby grants to Inktomi a
worldwide, nontransferable, nonsublicensable, nonexclusive license to use and
process that portion of Click Through Data owned by Customer for the limited
purpose of ordering and refining Inktomi search results and algorithms
associated with the provision of search services to its customers; PROVIDED
HOWEVER that Inktomi may not disclose that it obtains Click Through Data from
Customer and may not use or disclose that portion of Click Through Data owned by
Customer for any purpose or in any manner other than as specifically set forth
herein, without
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Customer's prior written consent. Customer shall cooperate with Inktomi to
develop and implement procedures to capture and remit such Click Through Data to
Inktomi.
2.9. NONEXCLUSIVE SERVICES. Customer understands that Inktomi will
provide the Services on a nonexclusive basis. Customer acknowledges that Inktomi
has customized and provided, and will continue to customize and provide, its
software and technology to other parties for use in connection with a variety of
applications, including search engine applications. Nothing in this Agreement
will be deemed to limit or restrict Inktomi from customizing and providing its
software and technology to other parties for any purpose, including in
connection with search engine applications, or in any way affect the rights
granted to such other parties.
3. PUBLICITY; BRANDING AND ATTRIBUTION; TRADEMARK LICENSE; HOUSE ADS.
3.1. PUBLICITY. Except as provided in the Inktomi Attribution and
Publicity Guidelines attached hereto as EXHIBIT C, Customer shall not mention
Inktomi, SmartCrawl or any other Inktomi product, technology or service in any
press release or marketing materials or Web site without Inktomi's prior written
consent, which shall not be unreasonably withheld or delayed. Except as provided
in the Customer Publicity Guidelines attached hereto as EXHIBIT D, Inktomi shall
not mention Customer (or its affiliates), Customer Services or any Customer
product incorporating Inktomi Technology or the Database in any press release or
marketing materials or Web site without Customer's prior written consent, which
shall not be unreasonably withheld or delayed. Inktomi agrees not to contact
end-users of Customer Services without Customer's prior consent, except where
such end-users are engaging in conduct that is adversely affecting the
performance or usage of the Inktomi Search Engine. Customer agrees that it shall
not make, support or facilitate any public statement regarding the volume of
search queries responded to by the Inktomi Search Engine; its intentions to use,
continue to use, decrease its use or discontinue use of the Services as part of
the Customer Services; or its satisfaction or dissatisfaction with the Services,
without Inktomi's prior written consent.
3.2. BRANDING AND ATTRIBUTION. Customer shall have sole control and
discretion over branding of Customer Services. Without limiting the foregoing,
Customer may place proper proprietary notices for its copyright and trademark
interests in the Interface and on its trademarks and marketing materials.
Inktomi will receive appropriate, subsidiary attribution on all Results Pages as
the provider of Services and will be invited to participate in certain Customer
marketing and promotional opportunities, in accordance with the Inktomi
Attribution and Publicity Guidelines set forth on Exhibit C and will receive
attribution in Customer Service marketing materials to the extent Customer's
other information service providers receive attribution therein.
3.3. TRADEMARK LICENSE. Inktomi hereby grants Customer a
nontransferable, nonexclusive license under Inktomi's trademarks during the Term
for the purpose of fulfilling Customer's obligations, and exercising its rights,
hereunder. Customer hereby grants to Inktomi a nontransferable, nonexclusive
license under Customer's trademarks during the Term for the purpose of
fulfilling Inktomi's obligations, and exercising its rights, hereunder. Each
party will submit advertising materials containing the other party's trademarks
to the other party before
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release to the public for inspection, and such other party will have the right
to modify any such advertisements. All use of Inktomi trademarks by Customer
shall inure to the benefit of Inktomi, and all use of Customer trademarks by
Inktomi shall inure to the benefit of Customer. Except as set forth in this
Section, nothing in this Agreement shall grant or shall be deemed to grant to
one party any right, title or interest in or to the other party's trademarks. At
no time during or after the term of this Agreement shall one party challenge or
assist others to challenge the trademarks of the other party (except to the
extent such restriction is prohibited by applicable law) or the registration
thereof or attempt to register any trademarks, marks or trade names confusingly
similar to those of the other party.
3.4. HOUSE ADS. To the extent there is unsold advertising inventory on
the Customer Services during the Term, Inktomi may run advertisements on the
Customer Services on a rotating basis (or, if available, based on key words),
provided however that (a) Inktomi may not use more than ten percent (10%) of the
unsold Customer Service inventory in any one month without Customer's prior
approval and (b) Inktomi may place advertisements only for Inktomi's non-search
products on Customer Services. Any such unpaid house ads delivered to Customer
on behalf of Inktomi shall be subject to Customer's standard online advertising
terms and conditions.
4. WARRANTIES AND DISCLAIMER.
4.1. INKTOMI WARRANTIES. Inktomi warrants that (i) it has full
power and authority to enter into this Agreement, (ii) it has not previously
and will not grant any rights in the Inktomi Technology to any third party
that are inconsistent with the rights granted to Customer hereunder, (iii)
throughout the Term, the Inktomi Technology and the Services provided for
Customer shall be [***] and shall [***] [***] with the [***] on [***] and
(iv) the Inktomi Technology [***] and Inktomi shall [***] in connection with
the Customer Services, any [***] or other programs containing [***] which are
[***] or [***] to [***] with an [***] Inktomi does [***] warrant that the
Services [***] of [***] or that [***] of the Services will be [***] INKTOMI
MAKES NO OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING [***] OF [***] FOR A [***] AND [***]. IN PARTICULAR,
INKTOMI MAKES NO WARRANTIES WHATSOEVER REGARDING THE [***] OF THE [***] IN
THE [***] AND TO THE MAXIMUM EXTENT PERMITTED BY LAW [***] OR [***] FOR SUCH
MATERIAL.
4.2. CUSTOMER WARRANTIES. Customer warrants that it has full power and
authority to enter into this Agreement. Customer further warrants that it will
seek all necessary governmental approvals required to effectuate this Agreement.
CUSTOMER MAKES NO OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED,
STATUTORY OR
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
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OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR USE, AND NONINFRINGEMENT.
5. END-USER SUPPORT. Customer, at its own expense shall provide first
level customer support services to end users of the Customer Services. Inktomi,
at its own expense, shall provide second level technical support services to
Customer regarding the operation of the Inktomi Search Engine. Such support
services will be provided during regular business hours Pacific time via
telephone, e-mail, the Web, or fax. Responses will be provided within the same
business day where possible and in any event within one business day following
receipt.
6. PAYMENTS.
6.1. SERVICE FEES. Customer shall pay Inktomi service fees in the
amount and on terms specified on Exhibit B attached hereto.
6.2. RECORDS. Customer shall keep complete and accurate records
pertaining to the Net Revenue it generates in connection with Customer
Services attributable to the Inktomi Search Engine, and the number of Results
Sets served from a cache controlled or maintained by Customer. Such records
shall be maintained for a two-year period following the year in which any
payments pertaining to such revenue were due. Inktomi shall have the right to
examine Customer's records from time to time but no more than once every six
(6) months to determine the correctness of any payment made under this
Agreement. Such examination shall be conducted at reasonable times during
Customer's normal business hours and upon at least ten (10) business days'
advance notice and in a manner so as not to interfere unreasonably with the
conduct of Customer's business. If any such examination indicates that
Customer has underpaid by more than [***] of the aggregate payments due for
the period subject to such examination, Customer shall reimburse Inktomi for
reasonable costs of such examination.
6.3. TAXES. Customer shall be responsible for all sales taxes and
other similar taxes imposed by any federal, state or local governmental entity
on the transactions contemplated by this Agreement, excluding taxes based upon
Inktomi's net income. When Inktomi has the legal obligation to pay or collect
such taxes, the appropriate amount shall be invoiced to and paid by Customer
unless Customer provides Inktomi with a valid tax exemption certificate
authorized by the appropriate taxing authority.
6.4. PAYMENT. All fees quoted and payments made hereunder shall be in
U.S. Dollars. Customer shall pay all amounts due under this Agreement to Inktomi
at the address indicated at the beginning of this Agreement or such other
location as Inktomi designated in writing.
7. CONFIDENTIALITY.
7.1. DEFINITION OF CONFIDENTIAL INFORMATION. All information and
documents disclosed or produced by either party in the course of this Agreement
which are disclosed in written form and identified by a marking thereon as
proprietary, or oral information which is
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
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defined at the time of disclosure and confirmed in writing within ten (10)
business days of its disclosure, shall be deemed the "Confidential Information"
of the disclosing party. Notwithstanding the above, the parties agree that any
information (in any form, whether in tangible or intangible) relating to the
Inktomi Search Engine, the Inktomi Technology, the Inktomi Data Protocol, the
Interface Construction Tools, and Inktomi Search Result Data is Confidential
Information of Inktomi.
7.2. TREATMENT OF CONFIDENTIAL INFORMATION. Each party agrees to
protect the other party's Confidential Information in the same manner as such
party protects its own Confidential Information of substantially similar
proprietary value, but in no case less than reasonable care. Each party agrees
that it will use the Confidential Information of the other party only for the
purposes of this Agreement and that it will not divulge, transfer, sell,
license, lease, or otherwise disclose or release any such information or
documents to third parties, with the exception of (i) its employees or
subcontractors who require access to such for purposes of carrying out such
party's obligation hereunder and (ii) persons who are employed as auditors by a
public accounting firm or by a federal or state agency. Each party will use
reasonable efforts to advise any person obtaining Confidential Information that
such information is proprietary and to obtain a written agreement obligating
such person to maintain the confidentiality of any Confidential Information
belonging to the party or its suppliers.
7.3. NO OTHER CONFIDENTIAL INFORMATION. Neither party shall have any
obligation under this Section 7 for information of the other party which the
receiving party can substantiate with documentary evidence that has been or is
(i) developed by the receiving party independently and without the benefit of
information disclosed hereunder by the disclosing party; (ii) lawfully obtained
by the receiving party from a third party without restriction and without breach
of this Agreement; (iii) publicly available without breach of this Agreement;
(iv) disclosed without restriction by the disclosing party to a third party; or
(v) known to the receiving party prior to its receipt from the disclosing party.
7.4. TERMS OF AGREEMENT. Neither party shall make any public
disclosure of the specific terms of this Agreement, except with the prior
written consent of the other party or to potential investors or merger partners.
Without limiting the foregoing, the parties shall cooperate in good faith to
obtain confidential treatment for mutually agreed terms in the event that this
Agreement will be filed with the Securities and Exchange Commission.
8. INDEMNIFICATION.
8.1. INKTOMI INDEMNIFICATION. Inktomi shall [***] Customer and [***]
and [***] them [***] from and against any and all [***] and [***], including
[***], which Customer [***] may incur as a result of: (a) any claims which,
[***], would constitute a [***] or [***] made by Inktomi under this
Agreement, (b) any claims relating to the [***], [***] or any [***] therein
([***] any [***] by [***], [***]
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
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[***] or [***] contained in the [***]), including [***] a claim that the [***],
[***] or [***] a [***] of any [***], or (c) Inktomi's other [***], [***] or
[***] hereunder (including [***]).
8.2. CUSTOMER INDEMNIFICATION. Customer shall indemnify Inktomi
[***] and [***] them [***] from and against any and all [***] and [***],
including [***], which Inktomi [***] may incur as a result of: (a) any claims
which, [***], would constitute a [***] or [***] made by Customer under this
Agreement, (b) any claims relating to any [***] or any [***] therein,
including [***] a claim that any [***] or [***] a [***] of any [***], or (c)
Customer's other [***] or [***] hereunder or in [***] with the [***].
8.3. CONDITIONS. Neither party shall have any obligation to
indemnify the other party for a claim unless the indemnified party (a) gives
prompt written notice of the claim, (b) allows the [***] to [***] control the
[***] of such claim, and (c) provides the indemnifying party with the [***]
and [***] necessary for the [***] of such claim. The indemnified party shall
have the right to [***] in the [***] at [***].
9. LIMITATION OF LIABILITY.
9.1. MAXIMUM LIABILITY. EXCEPT FOR [***] OUT OF OR [***] TO [***]
OF THE [***] OR [***] HEREIN, EACH PARTY'S LIABILITY UNDER THIS AGREEMENT
SHALL BE [***] TO AMOUNTS [***] TO INKTOMI FOR [***] (UNDER THIS AGREEMENT
AND ALL PRECEEDING AGREEMENTS) DURING THE [***] PRIOR TO THE [***] OF THE
[***] TO [***].
9.2. WAIVER OF CONSEQUENTIAL DAMAGES. EXCEPT FOR [***] OUT OF OR
[***] TO [***] OF THE [***] OR [***] HEREIN, [***] WILL BE LIABLE FOR [***]
OR [***], OR FOR [***] OR [***], INCLUDING [***]FOR [***], HOWEVER [***]
AND UNDER ANY [***], INCLUDING BUT NOT LIMITED TO [***]AND [***], AND WHETHER
OR NOT IT [***] OR [***] OR [***]OF THE [***] OF SUCH [***].
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
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9.3. REMOVAL OF MATERIALS. Inktomi shall use commercially reasonable
efforts as promptly as practicable following delivery of a request from Customer
to remove any materials or URLs from the Database that Customer reasonably
believes may lead to liability for Customer or Inktomi, and Inktomi may remove
any materials or URLs from the Database that it reasonably believes may create
liability for Customer or Inktomi, in each case with notice to the other party.
10. TERM AND TERMINATION.
10.1. TERM. The term of this Agreement (the "Term") shall commence on
the Effective Date and shall continue in force through March 31, 2001, unless
earlier terminated as provided herein.
10.2. TERMINATION FOR BREACH. Either party may suspend performance
and/or terminate this Agreement if the other party materially breaches any term
or condition of this Agreement and fails to cure that breach within [***]
days after receiving written notice of the breach.
10.3. TERMINATION FOR CONVENIENCE. Customer may terminate this
Agreement for convenience at any time following the Effective Date by giving no
less than [***] days written notice to Inktomi. During the notice period,
Customer shall continue to pay Inktomi the minimum monthly service charge as set
forth in EXHIBIT B.
10.4. TERMINATION DUE TO INSOLVENCY. Either party may suspend
performance and/or terminate this Agreement if the other party becomes insolvent
or makes any assignment for the benefit of creditors or similar transfer
evidencing insolvency, or suffers or permits the commencement of any form of
insolvency or receivership proceeding, or has any petition under bankruptcy law
filed against it, which petition is not dismissed within sixty (60) days of such
filing, or has a trustee or receiver appointed for its business or assets or any
party thereof.
10.5. EFFECT OF TERMINATION. Upon the termination of this Agreement
for any reason (i) all license rights granted herein shall terminate, (ii)
Customer shall immediately pay to Inktomi all amounts due and outstanding as of
the date of such termination and (iii) each party shall return to the other
party, or destroy and certify the destruction of, all Confidential Information
of the other party. Following expiration or termination of this Agreement, each
party shall cooperate and use reasonable efforts to seek to remove or modify, as
requested, any representations of or references to the Customer Services from
publicly available caches, indexes, archives or search engines.
10.6. PURCHASE RIGHT UPON ABANDONMENT. During the Term of this
Agreement and for [***] thereafter, if Customer ceases operating its HotBot
search engine business in the ordinary course and Customer does not sell or
otherwise dispose of all the assets relating to and used exclusively by
Customer's HotBot business (including without limitation the Interface and
the HotBot specific trademarks, service marks and trade names) within
[***] days following the occurrence of such abandonment of the HotBot
business, then for [***] days
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
11
Inktomi shall have the right to purchase all or part of Customer's remaining
assets relating to the HotBot business on [***] and [***] terms and
conditions.
10.7. SURVIVAL. In the event of any termination or expiration of this
Agreement for any reason, Sections 1, 2.5, 2.6, 2.7, 2.8, 4, 6, 7, 8, 9, 10 and
11 shall survive termination. Neither party shall be liable to the other party
for damages of any sort resulting solely from terminating this Agreement in
accordance with its terms.
10.8. REMEDIES. Each party acknowledges that its breach of the
confidentiality or service/license restrictions contained herein may cause
irreparable harm to the other party, the extent of which would be difficult to
ascertain. Accordingly, each party agrees that, in addition to any other
remedies to which the other party may be legally entitled, such party shall have
the right to seek immediately injunctive relief in the event of a breach of such
sections by the other party or any of its officers, employees, consultants or
other agents.
11. MISCELLANEOUS.
11.1. CAPACITY. Each party warrants that it has full power to enter
into and perform this Agreement, and the person signing this Agreement on either
party's behalf has been duly authorized and empowered to enter in such
agreement. Each party further acknowledges that it has read this Agreement,
understands it and agrees to be bound by it. Each party acknowledges that such
party has not been induced to enter into such agreements by any representations
or statements, oral or written, not expressly contained herein or expressly
incorporated by reference.
11.2. NOTICE. Any notice required for or permitted by this Agreement
shall be in writing and shall be delivered as follows with notice deemed given
as indicated: (i) by personal delivery when delivered personally, (ii) by
overnight courier upon written verification of receipt, (iii) by telecopy or
facsimile transmission when confirmed by telecopier or facsimile transmission
report, or (iv) by certified or registered mail, return receipt requested, upon
verification of receipt. All notices must be sent to the addresses first
described above or to such other address that the receiving party may have
provided for the purpose of notice in accordance with this Section.
11.3. ASSIGNMENT. Neither party may assign its rights or delegate its
obligations under this Agreement without the other party's prior written
consent, except to the surviving entity in a merger or consolidation in which it
participates or to a purchaser of all or substantially all of its assets, so
long as such surviving entity or purchaser shall expressly assume in writing the
performance of all of the terms of this Agreement.
11.4. NO THIRD PARTY BENEFICIARIES. All rights and obligations of the
parties hereunder are personal to them. This Agreement is not intended to
benefit, nor shall it be deemed to give rise to, any rights in any third party,
except as expressly provided herein.
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
12
11.5. GOVERNING LAW. This Agreement will be governed and construed, to
the extent applicable, in accordance with United States law, and otherwise, in
accordance with California law, without regard to conflict of law principles.
Any dispute or claim arising out of or in connection with this Agreement shall
be resolved by final and binding arbitration administered by JAMS/ENDISPUTE
("JAMS"), located at Xxx Xxxxxxxxxxx Xxxxxx, Xxxxx 0000, Xxx Xxxxxxxxx,
Xxxxxxxxxx, 00000, telephone (000) 000-0000. The arbitration shall be held at
the JAMS office in San Francisco, California, or as agreed by the parties and
JAMS. Judgment on the award rendered by the arbitrator may be entered in any
court having jurisdiction thereof. The parties acknowledge that the United
Nations Convention on Contracts for the International Sale of Goods is
specifically excluded from application to this Agreement.
11.6. INDEPENDENT CONTRACTORS. The parties are independent
contractors. Neither party shall be deemed to be an employee, agent, partner or
legal representative of the other for any purpose and neither shall have any
right, power or authority to create any obligation or responsibility on behalf
of the other.
11.7. FORCE MAJEURE. Neither party shall be liable hereunder by reason
of any failure or delay in the performance of its obligations hereunder (except
for the payment of money) on account of strikes, shortages, riots, insurrection,
fires, flood, storm, explosions, earthquakes, acts of God, war, governmental
action, or any other cause which is beyond the reasonable control of such party
(each a "Force Majeure Event"). Each party will use its reasonable best efforts
to notify the other party of the occurrence of a Force Majeure Event within
three (3) business days of such occurrence.
11.8. COMPLIANCE WITH LAW. Each party shall be responsible for
compliance with all applicable laws, rules and regulations, if any, related to
the performance of its obligations under this Agreement.
11.9. WAIVER. The failure of either party to require performance by
the other party of any provision shall not affect the full right to require such
performance at any time thereafter; nor shall the waiver by either party of a
breach of any provision hereof be taken or held to be a waiver of the provision
itself.
11.10. SEVERABILITY. If any provision of this Agreement is held by a
court of competent jurisdiction to be contrary to law, such provision shall be
changed and interpreted so as to best accomplish the objectives of the original
provision to the fullest extent allowed by law and the remaining provisions of
this Agreement shall remain in full force and effect.
11.11. HEADINGS. The section headings appearing in this Agreement are
inserted only as a matter of convenience and in no way define, limit, construe
or describe the scope or extent of such paragraph, or in any way affect such
agreements.
11.12. COUNTERPARTS. This Agreement may be executed simultaneously in
two or more counterparts, each of which will be considered an original, but all
of which together will constitute one and the same instrument.
13
11.13. ENTIRE AGREEMENT. This Agreement, and the Exhibits hereto,
constitute the entire agreement between the parties with respect to the subject
matter hereof. This Agreement supersedes, and the terms of this Agreement
govern, any other prior or collateral agreements with respect to the subject
matter hereof; including without limitation the Prior Agreement and the Letter
Agreement dated September 28, 1998 between Inktomi and Lycos, Inc. Any
amendments to this Agreement must be in writing and executed by an officer of
the parties.
IN WITNESS WHEREOF, the parties have caused this Information Services
Agreement to be signed by their duly authorized representatives.
WIRED DIGITAL, INC. INKTOMI CORPORATION
By: /s/ Xxxxxxxxx Xxxxxxxxxxx By: /s/ Xxxxxxx Xxxxxx
_____________________________ _____________________________
Name: Xxxxxxxxx Xxxxxxxxxxx Name: Xxxxxxx Xxxxxx
___________________________ __________________________
Title: President Title: Vice President of Marketing
__________________________ __________________________
14
EXHIBIT A
SERVICES
BASIC SERVICES:
Inktomi will use the Inktomi Search Engine to crawl the Internet, download
and analyze text and other data, sort and organize the data, create an index of
accessible data, and, after receiving a particular search request from an end
user (in the form of a word query), locate material accessible in the Database,
and present the results of the search to the end user. The functionality
specifications and performance criteria applicable to such services are as
follows:
BASELINE FUNCTIONALITY SPECIFICATIONS:
- Inktomi will provide a minimum [***] document searchable Web
index for all queries and will provide a minimum [***] document
searchable Web index that may be accessed by up to [***]% of daily
queries.
- Ability to search by [***] (up to [***] levels), [***] and [***]
- Ability to search by [***] and [***], and search with [***]
(including [***] and [***])
- Search on included object, covering the following objects: Acrobat,
java applets, active x controls, audio, plugins, Flash, form, frame,
image, script, Shockwave, table, video and vrml
- Search on included [***], by [***]
- Search on [***], which permutes different combinations of the
query text to cover different [***] orderings ([***], etc)
- Search on specific [***], covering [***] and [***]
- Limit search to [***] containing [***] to a [***]
- Limit search to articles found in a specified newsgroup
- Limit search to words in the HTML "title" field
- Ability to selectively control the [***] of each [***] ([***]
records, [***] records, [***] records, [***] records, [***] records,
[***] records)
- [***]
- [***]
- Search by [***]
- [***] support
- [***] filtration, which assists in the creation of [***] in
which [***] site is represented [***]
- [***] filtration
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
PERFORMANCE CRITERIA
- Size of Database - Minimum [***] million documents for all
queries and a minimum of [***] million
documents that may be accessed for up to
[***]% of daily queries
- Database Freshness - Full update once every [***] weeks
- Uptime/Downtime - Minimum [***]% uptime ([***]% downtime)
over monthly windows. Downtime = any
[***] minute period in which Inktomi
Technology processes [***] requests.
The parties will work toward a more
[***] and definition of uptime/downtime
and [***] the same during the Term.
- Query/Response Speed - Average speed less than or equal to
[***] ([***] response time)
- Latency - The parties will work together to
determine the definition of a "[***]"
the [***] concerning such [***] and
[***], and [***] the same during the
Term.
[***], Inktomi will provide standard crawl and uptime reports
to Customer.
ADDITIONAL SERVICES
In addition to the Basic Services described above, Inktomi will provide
the following additional services to Customer:
[***]. Customer may [***] Web URLs to Inktomi for [***]
within the Database. Inktomi will make [***] to [***] the URL's and
[***] to the Database within [***]. It is understood that many of
the URL's will "[***]" of the [***], [***] by [***] "[***]". Inktomi
makes [***] to [***] in the database. Inktomi and Customer agree to
work to provide a soluti0on that provides [***] of [***] or otherwise
affecting the [***] quality of the Database.
*** A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND
FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
OPTIONAL SERVICES
DIRECTORY SERVICES. Customer shall have the option to use
directory services through the Inktomi Directory Engine when Inktomi
makes such services commercial available to its general customer base.
The fees associated with this service will be negotiated between
Inktomi and Customer should Customer wish to exercise this option. The
directory services will be set forth in a separate addendum to this
Agreement and will consist of the following, as requested by Customer
- AutoDirectory - browsable categorized content
- Find More Like This - searches based on an existing document or
category
- One Click Refine - dynamic categorization of indexed search
results, producing clickable "buckets"
[A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE SECURITIES AND EXCHANGE COMMISSION]
EXHIBIT B
Service Fees
[A CONFIDENTIAL PORTION OF THE MATERIAL HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE SECURITIES AND EXCHANGE COMMISSION]
EXHIBIT C
INKTOMI ATTRIBUTION AND PUBLICITY GUIDELINES
Attribution on Results Pages: A "Powered by Inktomi" style attribution line with
logo which provides a link to Inktomi's Web site located at xxx.xxxxxxx.xxx will
appear on all Results Pages. The message will have a tertiary presence to the
(1) Customer Service and (2) Customer brand presences on the page
Press and Media Communications (press releases and media interviews and events):
Releases, interviews and events that relate to Inktomi Technology underlying
Customer Services will contain a discussion of the technology in appropriate
detail, and the Inktomi Technology will be attributed to Inktomi.
Inktomi will receive attribution in press releases regarding HotBot (and other
Customer Services incorporating the Services) that primarily speak to issues of
Web page searching. This will include but not necessarily be limited to press
releases about Inktomi Technology functionality and awards for HotBot (and other
Customer Services incorporating the Services) that are awarded based on Web
search prowess.
The attribution will be placed above the description of Wired (customarily found
at the bottom of the release) and may be included in an "About HotBot" section
of the release. The minimum text will be: "HotBot's Web searching is powered by
technology from Inktomi Corporation."
Customer Service/Customer Advertisements and Marketing Materials: Inclusion of
Inktomi and technology attribution to Inktomi will be in the sole discretion of
Customer.
Cross-Marketing: The parties will participate in cross-marketing opportunities
as they may mutually agree, including by way of example graphical cross-links
between the parties' Web sites and Customer Service.
EXHIBIT D
CUSTOMER PUBLICITY GUIDELINES
Consistent with support Customer's efforts to brand and promote Customer
Services, Inktomi will refer to Customer Services and specifically the HotBot
service in a manner consistent with Customer's positioning strategy.
Accordingly, the parties have agreed that references substantially consistent
with the sample language set forth below will be deemed acceptable and approved,
as such guidelines may be modified from time to time by mutual agreement of the
parties. For any Customer/Customer Service reference outside the scope of such
pre-approved language, Inktomi will provide Customer with advance review of the
relevant press release, advertising, or marketing materials as provided in
Section 3.1.
Sample Pre-Approved Constructions:
- HotBot, the Wired search engine, is powered by technology from Inktomi
Corporation.
- Wired's HotBot search engine, powered by Inktomi technology.
- Other partners leveraging Inktomi technology in commercial search engines
include Wired in the U.S. (xxxx://xxx.xxxxxx.xxx), OzEmail in Australia/New
Zealand (xxxx://xxx.xxxxxxx.xxx.xx) and NTT in Japan (xxxx://xxx.xxx.xx.xx.
- Radar UOL offers advanced capabilities similar to those developed by
Inktomi for partners Wired, OzEmail and NTT.
