FIFTH AMENDMENT TO THE RESTATED AND AMENDED CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT BETWEEN CSG SYSTEMS, INC. AND COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC
Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***).
EXHIBIT 10.21A
FIFTH AMENDMENT
TO THE
RESTATED AND AMENDED
CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT
BETWEEN
CSG SYSTEMS, INC.
AND
COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC
This FIFTH AMENDMENT (the “Amendment”) is made by and between CSG Systems, Inc. (“CSG”) and Comcast Cable Communications Management, LLC (“Customer”). The Effective Date of this Amendment is the date last signed below. CSG and Customer entered into a certain Restated and Amended CSG Master Subscriber Management System Agreement (CSG document #2296663) dated July 1, 2008 (the “Agreement”) and now desire to amend the Agreement in accordance with the terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms.
CSG and Customer agree to the following:
1. | Upon the Effective Date of this Amendment, Schedule F, Fees, Section entitled CSG Services, Subsection II, Interfaces, Subsection C. High-speed data, is amended to add the following charge: |
Description of Item/Unit of Measure |
Frequency |
Fee | ||
4.. Non Voice Record Processing |
************ ********** |
******* |
2. | Effective May 1, 2010, Schedule P to the Agreement shall be deleted in its entirety and replaced with the new Schedule P attached hereto and which is incorporated herein by this reference. |
IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives.
COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC (“CUSTOMER”) | CSG SYSTEMS, INC. (“CSG”) | |||||||
By: | Xxxxxx X. Xxxx | By: | /s/ Xxxxxxx X. Xxxxxxxxx | |||||
Name: | Xxxxxx X. Xxxx | Name: | Xxxxxxx X. Xxxxxxxxx | |||||
Title: | SVP & CIO | Title: | EVP Sales & Marketing | |||||
Date: | 10/21/2010 | Date: | 10/25/2010 |
*** | Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. |
Schedule P
Customer Authorization Schedule
CSG Document |
Comcast Personnel |
Title |
Comment | |||
Master Agreement | *********** | Chief Information Officer | ||||
& Amendments | **************** | SVP and Chief Procurement Officer | ||||
(and all categories | ||||||
Listed below) | ||||||
SOW / DSOW | ********* | SVP Finance & Accounting | Contract Administration | |||
********** | Vice President, Business Operations | Contract Administration | ||||
*********** | Vice President, Billing Systems | |||||
LOA | **************** | Director of Billing | Technical Administrator | |||
*********** | Vice President, Billing Systems | Contract Administration | ||||
********** | Vice President, Business Operations | Contract Administration | ||||
********* | SVP Finance & Accounting | |||||
*********** | Director of Billing Systems | |||||
SRF | **************** | Director of Billing | Technical Administrator | |||
*********** | Director of Billing Systems | |||||
*********** | Vice President, Billing Systems | |||||
********** | Vice President, Business Operations | |||||
********* | SVP Finance & Accounting | |||||
IPA | *********** | Director of Billing Systems | ||||
*********** | Vice President, Billing Systems | |||||
BRD | *********** | Director of Billing Systems | ||||
*********** | Vice President, Billing Systems | |||||
Billing Disputes | ********* | SVP Finance & Accounting | ||||
*********** | Vice President, Billing Systems | |||||
************ | Manager Finance |
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CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES FOR THE PARTIES
HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIES