CONSULTING AGREEMENT
EXHIBIT
10.1
Bankmark
0000
Xxxxxxx Xxxxxx, XXX 000 t
Xxxxxxx,
XX 00000
This
Consulting Agreement (“Agreement”) is entered into on this ___day of ________,
2006, by and between Xxx
Xxxxxx, acting under the name of Bankmark & Financial Marketing
Services
(“Bankmark”), with offices at 0000
Xxxxxx Xxxxx, Xxxxx 000, Xxxxxx, XX 00000
and
Xxxxxx
Xxxxxxx representing Grand River Commerce, Inc.
with
organizational offices at 0000
Xxxxxxxxxxx Xxxxx, Xxx, XX 00000.
Other
references made to the term “Bank” represent the de novo bank and its organizers
(the “Organizers”).
The
parties hereby agree as follows:
1. SCOPE
OF THE ENGAGEMENT
Bankmark’s
primary responsibilities within the scope and term of the engagement are to
provide project management, resource identification, and resource management
in
conjunction with the client, and to facilitate the capital acquisition phase
of
the project. Bankmark’s role during the organizational phase is usually, or can
be:
●
|
Presentation
to core group members describing what is involved in establishing
a bank
and working through such issues with new prospective organizers/directors.
It is Bankmark’s previous success rate, performance, and clear
understanding of the process that is articulated during these meetings.
The engagement of a consultant that has successfully assisted numerous
clients through the bank chartering process provides the credibility
that
most potential organizers are seeking before they become engaged
in a
project. Bankmark provides a new group the ability to say, “We have with
us as partners a firm that has been there, done that…recently and
repeatedly.”
|
●
|
A
diverse group of industry experts in all areas required to open a
bank:
corresponding bank relationships, project financing, equipment,
technology, legal, accounting, operations, and facilities that are
capable
of providing a turnkey bank with custom features or select needs
based on
specific client request. It is important to realize that opening
a bank is
a far more complex process that requires a different skill set than
managing an existing bank on a day to-day
basis.
|
●
|
Over
the years, and especially more recently, organizers, directors, and
management continuously infer we “help them see around the corner.” In
other words, at any point during the process, we are able to advise
our
clients as to what’s ahead and the impact of options being considered or
plans in the queue. This process allows clients to more thoroughly
evaluate each element under consideration. Thus, each alternative
selected
should produce the result desired by the Bank’s organizing group. If
necessary, the group is encouraged to visit banks that have recently
opened to better understand the impact and ramifications of their
own
decisions.
|
1
●
|
Bankmark
provides project management and tools, which allow the group to obtain
information concerning its area of expertise or assignment in the
project
management process. Our client bank project management programs use
our
most recently completed projects’ timeline information as baseline data.
This process assures all elements to opening in a timely manner and
within
budget.
|
●
|
Bankmark
will provide logistics and support at each Bank location by trained
Bankmark staff for the Bank’s management and administration of its
contacts. An important effect of the Bankmark process is that the
Bank’s
professionalism is enhanced. This may have a positive impact on the
Bank’s
prospects for regulatory approval and its capital acquisition
program.
|
●
|
Determination
of charter and review of new filing procedures by the Office of the
Comptroller of the Currency (OCC) & FDIC in conjunction with the
organizing group.
|
●
|
Discussion
of facilities/locations.
|
●
|
Legal
representation review and discussion of which firms have processed
the
last several successful
applications.
|
●
|
Pre-opening
budget discussion and review.
|
●
|
Identification
and recruitment of a qualified management team for review with personnel
committee and Board of Directors.
|
●
|
Preparing
& building the management team for presentation to the regulatory
agencies and submission of the application
process:
|
ü
|
What
role played during the organization phase
|
ü
|
What
role played when the Bank opens
|
ü
|
When
the management team
starts...ideally
|
Let
it be understood that Bankmark does not participate directly or indirectly
in
any sales transaction between the Bank and prospective shareholders, nor will
it
solicit subscription agreements or collect monies for prospective shareholders
in connection with such activity. Bankmark is not an agent for the de novo
bank,
and does not make representations as an agent or otherwise for the
Bank.
(This
space intentionally left blank.)
2
2. CONSUL
TING FEES
Bankmark
will design a marketing campaign to strategically support the Bank. Bankmark’s
professional fee for services is as follows:
●
|
The
consulting fee for facilitating a marketing campaign to support the
Bank
and for providing logistics and administration for the Bank’s public
offering is $600,000.
This is the total fee and there are no contingencies, commissions
or other
variable payments regarding its payment. All fees are due and payable
in
advance of the month the work is to be performed. All invoices for
such
fees and expenses are due no later than the third business day from
receipt of invoice.
|
●
|
Bankmark
may, from time to time based on project financing, defer a portion
of a
specific payment(s). At Bankmark’s discretion, the Bank will be notified
as to when the deferred amount is due. Should Bankmark adjust the
budget
and defer payments, this is not a forgiveness of said debt, it is
a
payment adjustment to assist in the cash flow management of the project
initiated to support the organizing group. If a deferred payment
plan is
the agreed upon course of action, a new payment schedule will be
created
and signed by both parties (Bankmark & Grand Rapids, MI Group).
However, should the contract terminate for any reason and the payment
schedule has been adjusted from the original agreed schedule, the
remaining balance owed, if any, will be based on the original payment
schedule in this agreement. The final payment of all past due amounts
will
be confirmed 1 month prior to termination of contract and will be
outlined
in the mutual release agreement to be signed by both
parties.
|
●
|
The
fees shall be paid in the following incremental
amounts:
|
Payment
# 1
|
$
10,000
|
Month
1
|
Payment
# 2
|
$
10,000
|
Month
2
|
Payment
# 3
|
$
15,000
|
Month
3
|
Payment
# 4
|
$
15,000
|
Month
4
|
Payment
# 5
|
$
30,000
|
Month
5
|
Payment
# 6
|
$
30,000
|
Month
6
|
Payment
# 7
|
$
30,000
|
Month
7
|
Payment
# 8
|
$
40,000
|
Month
8
|
Payment
# 9
|
$
40,000
|
Month
9
|
Payment
# 10
|
$
40,000
|
Month
10
|
Payment
# 11
|
$
40,000
|
Month
11
|
Payment
# 12
|
$
40,000
|
Month
12
|
Payment
# 13
|
$
40,000
|
Month
13
|
Payment
# 14
|
$
40,000
|
Month
14
|
Payment
# 15
|
$
40,000
|
Month
15
|
Payment
# 16
|
$
45,000
|
Month
16
|
Payment
# 17
|
$
45,000
|
Month
17
|
Payment
# 18
|
$
50,000
|
Final
payment1
|
Professional
Fee Total
|
$600,000
|
1 The final payment of $50,000 is
due at the release of funds from the impound account, or 120 days from the
effective date of the prospectus/offering, whichever comes first. It should
be
understood that receipt of the final payment of $50,000 is not contingent
upon
any conditions or performance. The final payment shall be considered a
post-opening expense for accounting purposes. Although it appears in, it
is not
included in the calculated total of the esetimated pre-opening expense budget
previously presented to the Bank.
3
3. EXPENSES
TO BE PAID BY THE BANK
These
fees only represent an estimate.
As each
required service is negotiated with the selected firm or individual, an
agreement or purchase order will be submitted to and approved by the Bank’s
management in advance of any payment or commitment to pay. These agreements
will
be itemized and totaled in a report to management on a monthly basis to account
for monies committed or owed against the estimated budget. In each and every
case where a budgeted expense may
be
exceeded
due to necessary changes in the regulatory process, additional events, or any
other requirements required to support the proposed transaction, management
will
pre-approve the newly revised budget before it is incurred.
Projected
Costs:
Bankmark’s
fees are disbursed monthly over the life of the project. Other costs are paid
by
the Bank but managed by Bankmark. As the Project Supervisor (PS) and/or Project
Manager (PM) prepare to implement the various stages and expense items of this
Agreement, they will present to the client a more detailed anticipated monthly
expense of the various budget category line items of the expenses. These monthly
presentations of anticipated expense will, in turn, be reviewed with senior
management or the Project’s designated representative every thirty (30) days.
Items or services to be purchased on behalf of the Bank will be outlined in
a
contract or estimate form provided by the specific supplier and approved by
Bank
personnel prior to purchase of the item or service. Based on the assumption
that
the Bank will have to host approximately 85 investment meetings, with an average
attendance of 25 attendees to meet 2,125 (minimum) qualified investors, the
following costs are projected:
Project Support |
$1,000
per
month
|
Other
part time staff, or FTE (Full Time Equivalent) time, has been allocated pursuant
to the project budget. Some staff members do not work on site at the
organizational office, but at Bankmark’s offices in California, Colorado, and
Texas. This provides consistency from project to project, access through
universities for data entry personnel or other essential personnel that Bankmark
does not have to hire, train, and release as a project ends. Instead it provides
continuity to all Bankmark’s clients by spreading out the part time hours needed
to support all of Bankmark’s projects.
4
For
many
banking professionals, not being able to “see” an individual causes concern
when, in fact, it is the work to be produced in total and in relationship to
the
project’s needs at that specific juncture. For example, one day the data entry
personnel are completely inundated with roster entry and proofing, requiring
3-4
staff members. The next day, the entire off site office group is consumed with
one project. What this system provides overall, (and within a more managed
budgetary process,) is the human resource component consistently on-call without
inflating the on-site project staff.
In
addition to Technical Staff, Bankmark maintains Database and Project Support
Staff made up of both part-time (PTE) and full-time (FTE) personnel. These
staff
members will not work on-site at the Bank’s Project office, but at Bankmark’s
offices in California, Colorado, Texas, and New York. These individuals are
employees of Bankmark. They maintain and manage the Bank’s Database and provide
consistent and necessary Database and Project Support Services to the Bank
at
the request and under the direction of the Bank’s PM.
Other
Project Site & Equipment Requirements
The
Bank
agrees to provide the following for the duration of the Bank
Project:
1.
|
Facility
Requirements -
1,500 - 2,000 square feet exclusive working location to support the
Bank’s
Senior Management Team and the Project Staff (6-8 people). The facility
shall be secured and well-lighted for access at any
time.
|
2.
|
Other
Technology, Furniture, & Equipment
Requirements:
|
a.
|
Several
desks and the necessary number of working tables and chairs for processing
the events materials
|
b.
|
Minimum
of six (6) phone lines for the Project staff, which are not too heavily
used by other Bank operational
needs
|
c.
|
One
dedicated high-speed data line (DSL/Cable
modem)
|
d.
|
One
dedicated fax line
|
e.
|
One
designated fax machine
|
f.
|
Work
Station printer/copier (specifics to be provided) - needed for reports
required to keep Organizers and Bank Management updated with current
potential shareholders names and event
schedules
|
x.
|
Xxxxxx
Xxxxx (or equivalent) postage
machine
|
3.
|
Fed-Ex,
UPS, DHL or equivalent shipping account - for Project site
needs
|
4.
|
Office
Supplies - pens, pads of paper, computer paper, etc. which will be
ordered
by the Project Manager (PM) through the Bank’s supplier. When supplies are
needed, the PM will put together a supply request form to be approved
by
the Bank. Upon approval by the Bank, the PM will procure the materials
and
maintain an inventory for the
project.
|
*
All
items outlined in this section are the financial responsibility and property
of
the Bank and will remain with the Bank upon completion and/or termination of
this Agreement.
5
The
Database
Ownership
●
|
Bankmark
owns, develops, and manages the database system and its user
interface.
|
●
|
The
Bank owns all contact and investment information provided by the
Bank and
residing within the database.
|
●
|
Prior
to final payment of Bankmark Fees and upon termination of this Agreement,
Bankmark will relinquish all contact and investment information to
the
Bank in static form (i.e. MS Excel format or
equivalent).
|
(OR)
●
|
Upon
receipt of final payment of Bankmark Fees for the contract, Bankmark
will
provide the Bank with a replica of the database system and its user
interface for their continued use or
conversion.
|
Database
Development, Training & Project Support
As
the
Bank gets closer to filing their Bank Charter Application, a Bankmark
representative will present the Database Development & Training Process
(DDTP) to your entire group. At that time, we will establish goals and deadlines
for each director/organizer to submit contact lists and field any questions
and/or concerns regarding this process and confidentiality of the information
given.
Upon
beginning the Database Development & Training Process (DDTP) Bankmark
provides the Bank with the
following:
|
●
|
All
necessary data entry and proofing services of all contact and investment
information provided by the Bank to Bankmark for the DDTP and the
Bank’s
Capital Campaign
|
●
|
Quantitative
and Quality Assurance reporting to monitor database integrity, submitted
weekly to the PM for his/her PM Report for the Bank’s
Management
|
●
|
Accountability
Reports for each director/organizer to monitor their individual progress
and contributions to the Capital
Campaign
|
●
|
Target
Market Queries to support the development and execution, as well
as the
effectiveness of the various investment meetings during the Bank’s Capital
Campaign
|
Graphics Program Development** |
$35,000
|
●
|
Branding
Workshop, Identity Development & Bank Logo
Development
|
●
|
Intranet
Portal, Website Design &
Maintenance
|
●
|
Stationary,
event items, display boards, brochures,
etc.
|
●
|
All
appropriate materials to support the offering, as well as all other
legal
documents that support the offering
|
6
Bankmark’s
Graphics Development Program (GRDP) is a key element in a successful de novo
banking experience. Although it does not relate specifically to the application
process, it will be tied directly to the timeline of your Bank Application.
GRDP
involves the “Design to Production” phase of the Bank’s graphic material
necessary for the various pre-opening stages. Within the confines of this
Agreement, “design to production” refers to the development of the creative
materials through mechanical pre-production requirements to produce/print each
individual item. It does not include the actual expense of the massive printing,
both internal and external, that will occur once the GRDP is complete. Printing
Costs, both external and internal, are discussed elsewhere in this Agreement
and
are listed separately on the Bank’s Pre-opening budget. The GRDP Addendum and
Discussion Guide will be presented to the Bank at a later date and will provide
a more detailed description of all items and services included in this Agreement
relating to the GRDP. Once initiated, the entire process should last about
120
days.
The
process begins with the “Developing the Brand Identity” Workshop. Immediately
following the workshop, Bankmark will provide the Bank with a temporary website
where the Bank’s organizing group can log on and submit Bank name ideas and
interact with each other and Bankmark’s Creative Team. Bankmark will be
responsible for setting up and maintaining this interactive site as part of
the
GRDP. Approximately 6-8 weeks after the workshop, Bankmark will send one or
more
designated representatives from our Creative Team who will travel to meet with
the Bank’s organizing group as a whole. During this time, they will make formal
presentations of initial potential logo designs based on comments, suggestions,
and recommendations at the workshop, as well as any other possible ideas we
feel
the group might be receptive to based on Bankmark’s successful tract record in
the arena of marketing de novo bank’s during the Organizational & Capital
Campaign Phases. Let it be understood that Bankmark’s GRDP process is designed
specifically for de novo banks during their pre-opening phases. Bankmark’s
expertise in this area also includes extensive knowledge of any and all State
and National regulatory issues and requirements relating to marketing materials
for a de novo bank prior to “In Organization” (“IO”) permission as well as
during the Capital Campaign itself. Bankmark currently does not specialize
in
marketing of the Bank after it opens its doors to the public. Upon completion
of
the Terms of this Agreement, Bankmark will make arrangements to transfer all
completed GRDP items to the Bank’s senior management as outlined in this
Agreement (list page#, Section, etc…)
The
Bank
recognizes that there may be other “design firms” within the Bank’s community
that may approach the Bank’s organizing group with offers of graphic development
and marketing services. However, these individual firms do not have the
expertise necessary for developing graphic material for a de novo bank project.
This Agreement includes Bankmark’s GRDP and is a non- negotiable item. At the
“Brand Identity” Workshop, we will bring samples of some of our previous
projects for you to review.
Bankmark
does not provide coaching for local design firms to understand the graphics
process as it relates specifically to de novo bank charters. As a result, we
have developed an “in-house” system for our bank clients. We do, however,
strongly recommend utilizing local firms for the marketing of the Bank after
the
doors open. It is an excellent way to build strong community ties very
quickly.
7
Project
Site Support Staff
Month
12
|
$
13, 500
|
Month
13
|
$
13, 500
|
Month
14
|
$
13, 500
|
Month
15
|
$
13, 500
|
Month
16
|
$
13, 500
|
Month
17
|
$
13, 500
|
Month
18
|
$
13, 500
|
TOTAL
|
$
94,500
|
The
staffing budget only represents a monthly estimate. As we begin the hiring
process closer to the Bank’s campaign, we will present a more specific (weekly)
cost per person spreadsheet for approval. *This
represents a current market estimate. An updated estimate will be prepared
at
beginning of hiring process. Payroll expense due net 15 days from date of
invoice received.
Food,
Beverage, and Facilities (based
on approximately 85 events)
Month
12
|
$
11,000
|
Month
13
|
$
11,000
|
Month
14
|
$
11,000
|
Month
15
|
$
11,000
|
Month
16
|
$
11,000
|
Month
17
|
$
11,000
|
Month
18
|
$
11,000
|
TOTAL
|
$
77,000
|
These
amounts only represent estimates. As each month is planned in advance, the
estimates will be recalculated on a per-event cost. The event costs are also
tracked weekly as each event occurs and costs are posted so the PM and the
client know exactly where the project stands in relationship to the budget
at
all times. This is a cost category tracked jointly by the client and
Bankmark.
External
Printing$30,000
●
|
Invitations
|
●
|
Offering
circular & all the packaging
|
●
|
Letterhead,
business cards, and envelopes
|
The
quantities, paper specification, etc. will be bid out/estimated upon completion
of the design phase. If possible, Bankmark will secure a local printer, provided
the quality standards can be met in relationship to the budget. All print
estimates and purchase orders will be signed and approved by the
client.
8
Internal
Printing**
|
$9,500
|
Internal
printing is a service provided by Bankmark whereby full digital color printing
is needed only during the stock sale process, such as printing of the
prospectus. Because Bankmark prints these files digitally in-house, the client
is afforded a cost per piece of at least 50% savings in comparison to using
a
“Kinko’s.” This in-house process allows Bankmark the ability to manage on behalf
of the client, ordering only what is needed on a weekly basis. Therefore, our
quantity counts are low.
Marketing
Promotions**
|
$21,000
|
●
|
Presentation
boards for investment meetings
|
●
|
The
chairman’s’ circle/founders coffee
promotion
|
●
|
Logo
golf style shirts
|
●
|
Other
name recognition items
|
The
specifics (i.e., count, item, color specifications, set-up fees) will be
outlined in a separate addendum for approval by Bank/project management prior
to
beginning the events process. This will include all design, dye-cast, set-up,
production, and shipping requirements.
Speaker
Honorariums**
|
$22,500
|
Speaker
honorariums are paid to any qualified industry expert identified by Bankmark.
Most likely, these individuals have previous experience with the Bankmark
program, content and format especially as it relates to regulatory dos and
don’ts. They could be Xxxxxx Xxxxxxx, Xxxxx Xxxxx, Xxx Xxxxxx, or any other
speaker Bankmark deems acceptable. Each event fee is $450 per event
(approximately 85 events). Speaker Fees are for the purpose of having industry
experts present on behalf of the industry and the bank. Speakers are utilized
at
Bankmarks discretion when we feel the campaign requires a push from the outside
expert. Once the client becomes familiar with the presentation content and
know
how to field questions, Bankmark will turn the speaking over to the client
on an
as needed basis. Therefore, we have reduced the standard speaker budget to
accommodate only the first 20 events. At the end of each 15-day period during
the events phase of the project, Bankmark and the Bank will review and reconcile
the speaker honorariums to be paid for that period.
Public
and Promotional Events
|
$8,000
|
Public
and promotional events are events “outside of the box,” or a standard event
whereby the event has a theme that is usually time sensitive and a special
guest
speaker has been scheduled. The event requires a broader scope and scale or
marketing to draw a larger qualified audience. Any event in this category budget
is planned and approved by the Bank organizers.
These
projected costs are based on the following assumption:
The
most
important factor in holding the events cost to a minimum is to maintain a high
average attendance: 1) if the Bank gets them to an event and 2) follow up to
gauge their interest within 24-48 hours. If the Bank’s goal is a minimum of
2,125 qualified attendees and we maintain an average attendance of 25 per event,
the Bank can reach its capitalization goal upon completion of the 85 event.
The
caveat is the follow-up by directors and the Bank and is imperative to the
success of the Capital Acquisition Program based on these
assumptions.
9
**Fees
paid directly to Bankmark.
An
invoice, along with any necessary supporting documentation, will be presented
to
the Bank as each expense is incurred. These invoices are due net ten (10) days
upon presentation.
4. TERM
The
contract shall expire 120 calendar days from the effective date as published
on
the offering circular at 5:00 p.m. unless otherwise extended by mutual
agreement, in writing. Any budgetary requirements associated with the
continuation of said agreement will be outlined by Bankmark and pre-approved
by
the Bank or the Bank’s representative before any work is continued. All
extensions are in 30-day increments approved by both parties. Each 30-day
extension is for the fee of $35,000. All fees for extensions are due at the
beginning of the 30-day extension.
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space intentionally left blank.)
10
5. STAFFING
REQUIREMENTS BY FMS/BANKMARK
Overall
project responsibility on behalf of Bankmark will be carried out by Xxx Xxxxxx
(“DH”), Business Group (“BG”), Project Supervisor (“PS”), and Project Manager(s)
(“PM”). During the period of time prior to beginning the investment meetings, a
senior associate for Bankmark (DH, BG, PS, or PM) will meet with the Organizers
or Management Personnel a minimum of once every two weeks for a project briefing
and update session. A client conference report will be provided to outline
the
project timeline, responsibilities and resource requirements for the upcoming
two weeks, and anticipated monthly scheduling or participation required of
Bank
personnel or the organizing group. It is estimated that a senior associate
(DH,
BG, PS, or PM) will be on location a minimum of 3 days per week prior to the
investment meetings beginning. The composition of Bankmark’s management team
will be further defined upon project commencement.
6. OTHER
STAFFING REQUIREMENTS
All
project employees will be made available by the Bank and will report directly
to
Bankmark’s PM. The employer of this staff will be a third-party national
employment agency firm, which will be approved by the Bank and provide the
Bank
with a price break for budgetary purposes. It will also ensure that all local
and state employment laws and requirements will be met. Their work scheduling,
daily job responsibilities, and if necessary, dismissal from the project, are
the responsibility of Bankmark’s PM. Prior to any dismissal of a project
employee, Bankmark will review the circumstances and conditions with the Bank
concerning the employee and their recommendations, if any, for dismissal. In
turn, Bankmark also recognizes the importance of congeniality between project
staff and the Bank. Therefore, should conflict/tension between a specific
project individual and the Bank arise, Bankmark encourages the Bank to
immediately bring the situation to the attention of the PS or PM so that any
necessary adjustments, employee-transfers, or even dismissal/termination can
be
dealt with so that the flow/momentum of the project is not hindered. The
determination of an hourly wage will be gauged and set by the PM based on the
experience and skill level necessary to perform their job responsibilities
pursuant to the requirements of this Agreement. For example, regardless of
policies established within the institution, Bankmark or the organization/group
will not employ $8 per-hour, fast-food, entry-level personnel for positions
which require data entry and sorting skills and/or meeting the public, i.e.,
a
skill level of $14 - $16 an hour (or prevailing wage). However, all expenditures
of this nature will be within the budget described above unless otherwise agreed
to by each party, in writing.
Bankmark
understands that part-time/temporary staff positions with no immediately offered
benefits do not always attract “top” people as prospective project employees.
Therefore, Bankmark will always attempt to first “pull in” qualified personnel
from other projects (whether in progress or recently completed) to staff a
newly
beginning project so that the level of experience and training are exemplary
and
consistent. A combination of experienced Bankmark personnel and new hires from
the project’s immediate area equate to a well-balanced on-site team, essential
to the success of the project.
It
is
important to note that typical “Bank” employees that may work for the
institution post-charter normally do not have the skill set necessary for the
type of employees Bankmark must solicit and engage to successfully perform
the
duties as specified within the boundaries of this contract. From time to time,
Bankmark may hire college or high school students, who could potentially be
siblings of directors or others close to the project. Typically, they are hired
to perform what are considered “after-hours” or “summer-time” duties (see
“Part-Time RSVP Callers” below). Because of the skill set necessary for the
success of this project, Bankmark and client agree that the policy not to hire
directors’ relatives, friends, etc., is appropriate. Hiring should be based on
the skill set necessary to complete the job.
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The
staff’s payroll will be managed by the PM, a Bankmark person familiar with the
firm that pays the employees. Invoices are processed through Bankmark’s Payroll
Manager, approved by the PM and presented to the client. The client must pay
for
these outside services net 15 days of presentation.
Part-time
RSVP Callers:
Telephone calls to invite critical leads, close friends and personal business
relations are best made by the Organizer. However, based on the fact that there
are other time commitments by the Organizers, it may be necessary from time
to
time to employ RSVP callers. These are hourly employees used only during the
events phase and not continuously. If it is necessary to employ these
individuals, a budget will have to be established. This should only be a back-up
contingency.
7. FACILITY
REQUIREMENTS
The
Bank
must provide a working location to support a full time staff of 6-8: one senior
associate, one PM, and part-time people. It should comfortably sustain four
desks and the necessary number of working tables and chairs for processing
the
events material. (1,500-2,000 square feet exclusive). The facility shall be
secured and well lighted for access at any time. Unless otherwise noted by
memo
or addendum, the computer equipment that is supplied is the property of
Bankmark. Bankmark and its personnel will not be restricted in any manner from
access to its equipment or otherwise.
8. MISCELLANEOUS
EQUIPMENT & SUPPLIES
The
PM
and support staff must have access to a minimum of six (6) phone lines which
are
not too heavily used by other Bank operational needs, plus (at least) one
dedicated high speed data line (DSL/Cable modem) and one dedicated fax line.
The
staff must also be provided with a designated fax machine and copier, which
are
needed for reports required to keep Organizers and Bank management updated
with
current potential shareholder names and event schedules. There is also a
significant amount of copying required in the database management and the
reporting function. The project also requires a varying amount of office
supplies: pens, pads of paper, computer paper, etc., which will be ordered
by
the PM through the Bank’s supplier. There are monthly phone charges for sending
data via modem between Bankmark’s data center and the Bank’s on-site computer
systems. These line charges will be billed monthly with copies of the charges
from the phone xxxx. There will be monthly charges for Fed Ex/UPS regarding
overnight shipping of data entry work, lists or supplies. These charges will
also be billed monthly with copies provided from the respective
supplier.
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8.1
The
procurement of supplies to maintain the project’s readiness will be maintained
by the PM. The Bank will establish a business account with Office Depot, Office
Max, Staples or an equivalent. When supplies are needed, the PM will put
together a supply request form to be approved by the Bank. Upon approval by
the
Bank, the PM will procure the materials and maintain an inventory for the
project.
9. CONFIDENTIALITY
OF INFORMATION
Without
the prior consent of the Bank, Bankmark shall keep confidential and shall not
disclose to any third party any of the database or project files or any
financial or other information relating to the Bank, which is not already within
the public domain. From time to time during the “events” phase of the project,
Financial Marketing Services (FMS)/Bankmark may invite guests to observe an
event. These guests may be other consultants or bank directors and officers
from
another bank. The Bank will not unreasonably restrict Bankmark in allowing
its
guests to attend and observe the process. If the prospective guest(s) are from
the Grand Rapids, MI area of the United States, Bankmark will inform the client.
The client and Bankmark will then select a meeting in which these local guests
may attend.
10. RESPONSIBILITY
AND ACCOUNTABILITY
To
assure
fulfillment of the requirements within this Agreement, the Bank and/or
Organizers of the Bank will designate one individual to work directly with
Bankmark in the management and implementation of this Agreement. The contact
person(s) is Xxxxxx Xxxxxxx.
11.
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ACCESS
TO MATERIALS NECESSARY TO FILL THE TERMS OF
AGREEMENT
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The
Bank
will supply Bankmark with necessary copies of documents for handout during
the
investment meeting presentation and development of the director training
materials, i.e., the FDIC application, the state application, business plans,
strategic plans, etc.
OTHER
COVENANTS PROVIDED BY CLIENT 12 - 22
Bankmark
hereby warrants and represents that Bankmark shall:
12.
On
a best
efforts basis, with client adherence to the terms and recommendations, work
diligently to implement all items discussed herein.
12.1
Not
assume or create any obligation for, or on behalf of, or in the name of, or
in
any way bind, the Bank except as expressly provided by this
Agreement.
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12.2
Engage
in
no conduct in the performance of this Agreement that reflects unfavorably on
the
Bank.
12.3
Agree
to
defend, indemnify and hold harmless the Bank and each of its Organizers, and
their successors and assigns, from and against any and all liability, damages,
fees, including reasonable attorneys’ fees, and expenses whatsoever, resulting,
directly or indirectly, from any claim or demand of any kind or nature,
resulting from the wrongful actions, negligence, errors, omissions or
misstatements of Bankmark, its officers, directors, employees, agents or
contractors in connection with its performance of its obligations under this
Agreement; provided, however, that Bankmark shall not be liable under this
section for the wrongful actions, negligence, errors, omissions or misstatements
of the Bank, its Organizers, employees, agents or contractors. This
indemnification shall survive the expiration or earlier termination of this
Agreement.
12.4
Defend,
indemnify, and hold harmless the Bank from any and all liability, claims,
demands, suits, costs, charges, and expenses, including, without limitation,
attorney’s fees incident to any claim, loss, damage, or injury to the person or
property of Bankmark and its agents, employees and/or contractors, or to the
person or property of anyone injured through the acts or omissions of Bankmark,
or of agents, employees, or other persons acting on its behalf; except for
other
firms or employees contracted directly with the Bank or Organizers.
12.5
Bankmark
warrants and represents that it has the necessary personnel, experience,
expertise and ability to successfully organize, implement and promote the Bank
in accordance with the budget.
13. OWNERSHIP
OF MATERIALS
Rights
of
ownership and reproduction of materials supplied by Bankmark remain solely
with
Bankmark. This includes proprietary methods, training materials, handouts and
evaluation tools used during the implementation of this Agreement. Any materials
developed specifically for the Bank, (i.e., logos, corporate identity package,
signage, etc.) belong to the Bank when all monies owed as a result of this
work
have been paid by the Bank as prescribed within this Agreement. Any other work
which may be developed for the Bank, such as promotional materials, etc.,
ownership licensing rights or rights of reproduction, will be outlined and
agreed to by each party before said work begins or is produced. Any creative
materials which are developed by Bankmark, any subsidiary group, (Financial
Marketing Services, xxxxxxxxxxxxxx.xxx, etc.) or any of the firms’ affiliate
websites, may depict any and all of these materials produced and a narrative
of
the project’s objectives and accomplishments as part of a “print” or “on-line
digital” portfolio and may include, (but are not limited to), marketing
materials, graphics, and websites.
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13.1 BANKMARK
COPYRIGHTS & PATENTS
During
the course of the consulting engagement, Bankmark will, as part of its
responsibility, make available or provide materials to the Organizers, directors
and management team. These materials are only for the specific purpose of
managing, tracking, educating and training. They are not to be copied or
distributed outside the immediate group of Organizers, directors, management
and
staff. These materials are for internal use only. Should they be mistakenly
used
during the capital acquisition phase of the engagement, the project members
of
the group could be put at risk. These educational materials are for the sole
purpose of training and may not be used for sales or solicitation of prospective
shareholders. These materials and the process they represent are proprietary
to
Bankmark and are protected by copyrights.
The
database application program is owned by Bankmark. In the case of a de novo
bank
whose current staff possesses the skills and talents to copy, modify, change
or
duplicate the application program, the Bank directors and management must assure
Bankmark that no efforts by said staff will occur.
At
no
time while Bankmark is actively engaged in the project, or upon its completion,
will the software application program be modified, duplicated, copied or changed
without our prior written approval.
The
lists, rosters, critical leads, or any materials supplied to Bankmark for the
development of the database is the property of the group and/or the individual
who provided the materials. Upon completion by the staff of use of this
material, it will be returned to the individual whom it belongs. The completed
database will become the property of the Bank upon completion of the project
and
fulfillment of the terms specified in this Agreement.
14. NONCOMPETE
Bankmark
is currently working and meeting with other organizing groups in other areas,
and it is not our practice to provide non compete covenants during organization,
as groups can end their organizing efforts at anytime by electing not to finish
the project. Bankmark does allow that we will not seek out new bank business
in
the following areas: Limited to 49503, 49504, and 49544 of Grand Rapids, MI
ONLY
for the duration of this de novo bank project. However, upon opening, should
the
Bank use Bankmark to provide marketing programs and services, a limited non
compete agreement can be developed pertaining to the Bank’s immediate marketing
area.
14.1
Exclusivity
Clause: A one mile radius will exist on market zips 49503, 49504, and 49544,
where the Company agrees not to engage in another project for a minimum of
one
(1) year after the opening of the Bank. The Company also agrees not to help
another project raise capital in 49503, 49504, and 49544 of Greater Grand
Rapids, MI area until the completion of the Bank’s capital raise.
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15. ASSIGNMENT
Except
as
provided herein, this Agreement or any rights or obligations hereunder, may
not
be assigned by either party without the prior written consent of the other
party.
16. SURVIVAL
Paragraphs
9, 12, 13 and 14 shall survive the expiration or termination of this
Agreement.
17. AMENDMENTS
This
Agreement may be modified in writing only, and cannot be changed
orally.
18. COMPLETE
AGREEMENT
This
contract is the entire and only Agreement between the parties. The contract
replaces and amends any previous agreements between the parties. This contract
can only be changed by agreement in writing and signed by both
parties.
19. PARTIES
LIABLE
This
contract is binding upon all parties who sign it and all who succeed to their
rights and responsibilities.
20. NOTICES
All
notices under this contract must be in writing. The notices must be delivered
personally or mailed by certified mail, return receipt requested or Fed-Ex/UPS
Next Day (or other expedited delivery method requiring signature) to the other
party at the address written in this contract, or to that party’s
attorney.
21. CHOICE
OF LAW
The
terms
of this contract shall be interpreted under the laws of the state in which
the
Application is chartered, regardless of whether the regulatory agency is state
or federal.
22. SEVERABILITY
If
one or
more of the provisions of this contract are deemed invalid or illegal, the
remainder of the contract shall survive.
23. TERMINATION
“OPT
OUT CLAUSE”
§ |
Bankmark’s
primary responsibilities in the scope of the engagement are to provide
project management, resource identification and resource management
in
conjunction with the client, and to facilitate the capital acquisition
phase of the project. We (Bankmark) will provide an outline of the
first
objectives to be completed at the onset of each project phase. We will
review and prioritize these tasks and programs with the Client. The
Client, in turn, agrees to use good faith, best effort and judgment
in the
completion of all tasks set forth. More importantly, the timeline in
which
the Client shall complete the objectives stated herein are of critical
importance to the success of the Bankmark process. The Client’s inability
to comply with Bankmark’s process, including but not limited to, inability
to provide requested information, will greatly impede Bankmark’s process,
and therefore success rate. Bankmark cannot be held responsible for
delays
caused by Clients inability to meet time deadlines, or Clients
unsuccessful completion of the Capital Acquisition Process. In the
event
of any of late occurrences, Bankmark will, in detail, discuss delays
with
the Client and provide a written solution to which the Client must
adhere
within 20 days of dated document. Failure to do so will result in Bankmark
instating “Opt Out” Clause, with no further penalties or expenses due to
Bankmark or Client. All monies previously paid for services rendered
shall
be considered non refundable. All monies due to Bankmark shall immediately
be payable upon termination of this contract under this clause. Client
will be held responsible for all fees due up to the date of Termination
of
this contract, under the “Opt Out” Clause. The “Opt Out” will be provided
in writing, and will be effective immediately upon Client receiving
certified documentation. Bankmark requests Client signs “Mutual Release.”
Any claim or controversy that arises out of or relates to this agreement
or the breach of it shall be settled in arbitration in accordance to
the
rules of the nearest local office of Judicial Arbitration Meditation
Service (JAMS).
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16
No
termination will be considered upon receipt of permission to organize from
the
governing aka licensing authorities. All termination requests must be an issued
written notice allowing each party 20 business days to respond and meet
concerning issue. After meetings have concluded and dispute can not be resolved
with either the resumption of this contract or a mutual release, then
termination moves forward and into mediation as prescribed in the
agreement.
§ |
1)Dismissal
with cause: Should the need arise that the group of organizers decide
to
abandon the project prior to filing the application or within the first
five months of the project, two application payments and five months
of
the master consulting agreement would be due in full for Bankmark to
excuse the client of any further obligations going forward. Upon filing
the application and up until granting of permission to organize by
the
governing regulatory agency(ies), the payment of the application fee
is
due in full and 50% of the consulting payments (beginning months 6-9)
are
due and payable for Bankmark to grant the client release from the master
agreement. Upon receipt of permission to organize by the primary
regulatory agency, there is no release from any or all of the contractual
agreements. “Cause”: Constitutes gross neglect by Bankmark by not
providing adequate guidance to the group within the parameters of each
working agreement.
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§ |
2)Dismissal
without cause: If there are issues or concerns that would cause the
client
group to want to dismiss Bankmark without cause or neglect unbeknown
to
Bankmark, the client must communicate to Bankmark in writing what the
issues are and allow Bankmark to address the concerns as to what action
will be taken within 5 business days of receipt of the notification
by the
client. Bankmark will respond first in writing, and a meeting will
be held
with the organizers or the executive committee representing the group
to
discuss the recommendations to resolve the concerns. If the concerns
cannot be resolved, the client is responsible for payment in full of
all
xxxxxxxx to date as outlined in the original agreed schedule. If the
current payment schedule has been adjusted from the original agreed
schedule thereby offering the project debt deferment, the remaining
balance owed, if any, will be based on the original payment schedule
in
this agreement. The final payment of all past due amounts will be
confirmed 1 month prior to termination of contract and will be outlined
in
the mutual release agreement to be signed by both
parties.
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17
§ |
Bankmark
works for and at the sole discretion of the Board of Directors. If,
at any
time, Bankmark believes the group needs to receive information or be
informed of any detail affecting the project, Bankmark will not be
denied
access to the group in any manner. Should Bankmark wish to address
the
Board of Directors on a critical issue or concern and notifies management
in writing or by email that meeting shall occur within five business
days.
It is again noted that Bankmark works for and at the discretion of
the
organizers and board of directors. To release Bankmark without a mutual
agreement it will require a super majority of the organizers or 76%
vote
of the members.
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24. ADDITIONAL
TERMS OF THE CONSULTING AGREEMENT
§ |
Bankmark
shall be available to meet with any regulatory agencies or the Bank’s
attorney as needed to effectively implement the requirements of this
Agreement.
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§ |
Upon
completion of the public offering, Bankmark will provide a written
action
report on issues concerning the de novo bank in the areas of product
development, delivery systems, and topical marketing needs based on
current trends experienced during the campaign. This written report
will
be followed by an oral presentation by Xxxxxx & Xxxxxxx to the Board
of Directors. This is not to be confused with a marketing plan, but
rather
a report on issues and recommendations.
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§ |
The
parties agree that the Bank or Bankmark may require that any controversy
or claim arising out of or relating to this Agreement, or the breach
thereof, will be settled by arbitration in accordance with the Rules
of
the American Arbitration Association in effect at the time that the
controversy or claim arises, and judgment upon the award rendered by
the
arbitrator may be entered in any court having jurisdiction thereof.
The
forum for any such arbitration proceeding shall be at the local office
of
the Judicial Arbitration Mediation Service nearest to the headquarters
of
the Bank. JAMS are a national business arbitration firm, and usually
have
offices within any state. However, in the event there is not a JAMS
office
located within a reasonable distance from the Bank, all arbitration
will
take place in accordance with the American Arbitration
Association.
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§ |
Should
any legal action or arbitration proceeding be brought in connection
with
any provisions of this Agreement, or to collect damages for either
the
breach of any term of this Agreement or false representation or warranty
given in connection with this Agreement, the prevailing party shall
be
entitled to recover all reasonable attorney fees, and costs and expenses
actually incurred in such action or
proceeding.
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§ |
Significant
suppliers of goods or services shall be approved jointly by Bankmark
and
the Bank to assure the greatest possible success. If the Bank requires
the
specific use of a supplier, the Bank will assume all responsibilities
for
delivery of those specific goods and services, and any delays or problems
caused by use of said supplier. Bankmark’s purchasing strengths due to its
long term relationship with many suppliers provides clients with the
advantage of special pricing, (i.e. reduced fees, or better terms,
or
delayed partial payment until release of funds from the impound account).
While all contracts negotiated with any provider of goods or services
and
approved by the client, any firms or individuals that are providers
of
these services on an ongoing basis for Bankmark are managed by Bankmark
with oversight by the Organizers during the term of the engagement.
It is
this leverage and tie to responsibility that allow Bankmark to procure
and
expedite service to its clients. Bankmark shall not accept any gratuity,
rebate, fee, non-cash trade, commission or any other direct or indirect
accommodation as it pertains to providers of goods or services used
to
implement the work as prescribed herein. Bankmark maintains an ongoing
marketing relationship which may include fee for referrals, shared
marketing and promotional costs for workshops and seminars with, but
not
limited to, the following firms: 1) Xxxxxx, Pepper & Shefelman PLLC,
2) Jenkens & Xxxxxxxxx, 3) TIB, 4) Xxxxxxx & Associates, 5) WIB,
6) Xxxxxxx & Procter, 7) Powell, Goldstein, Xxxxxx & Xxxxxx, 8)
Intercept, Inc., 9) Phoenix Software, 10) RLR Management, Inc. Should
the
Bank elect to engage the services of any of these professional
organizations, it is the responsibility of the Bank to conduct its
own
thorough evaluation of the services to be
provided.
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18
§ |
Speaker
honorariums and travel expenses can become very costly. It is Bankmark’s
intent to provide the best resources to accomplish this task. To have
a
celebrity speaker for each function of the estimated 85+ functions
would
be cost prohibitive. When applicable, Bankmark will use bank directors
from other institutions, industry observers, and in many cases, Xxxxxx
Xxxxxxx. Xx. Xxxxxxx’x relationship as a speaker is separate from that of
services provided directly by Bankmark. As a speaker, Xx. Xxxxxxx is
paid
by the Bank from the estimated budget for speaker honorariums or any
other
individual designated by Bankmark as appropriate. Because speakers
must
set aside the time to meet the requirements of the scheduled meetings,
if
for any reason the meetings are canceled, they are paid accordingly.
If
canceled within 48 hours notice, 50% of the speaker honorarium is due.
If
canceled within 24 hours notice prior to the meeting, the entire fee
is
due.
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§ |
Let
it be understood that Bankmark does not participate directly or indirectly
in any sales transaction between the Bank and prospective shareholders,
nor will it solicit subscription agreements or collect monies for
prospective shareholders in connection with such activity. Bankmark
is not
an agent for the de novo bank, and does not make representations as
an
agent or otherwise for the Bank. The Bank agrees to indemnify and hold
harmless Bankmark from and against any and all damages, loss, cost
expense, obligation, claim or liability, including but not limited
to,
attorney fees and expenses arising as a result of the Bank making said
offering.
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§ |
The
scope, nature and details of the consulting services provided by Bankmark,
as well as the identity and background of the parties Bankmark introduces
to the Bank, will not be divulged to anyone other than those directly
representing the parties to the transaction and unless otherwise required
by applicable law.
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§ |
During
the term of this Agreement, should Xxx Xxxxxx/Bankmark become
incapacitated and unable to direct this project in any manner, Xxxxxx
Xxxxx will complete the project as prescribed herein and the Bank will
pay
to Xxxxxx Xxxxx any forthcoming payments. Notification to enact this
specific condition of the Agreement will be in writing by Xx. Xxxxxx
or
his estate representative for Bankmark. If the Bank does not elect
to have
Xxxxxx Xxxxx complete the project, all monies owed Bankmark are still
due
and payable as prescribed herein.
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19
The
parties have executed this Agreement to be effective as of ________________,
2006.
Bankmark | de novo Bank Project (Grand Rapids, MI) | ||
Xxx Xxxxxx, Owner |
Xxxxxx Xxxxxxx representing |
||
Grand River Commerce, Inc. |
(This
space intentionally left blank.)
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