ADDENDUM 1

Exhibit 10.12

ADDENDUM 1

This Addendum 1 (Addendum) is made as of     4/9/2021        

Between:

Airbnb Ireland Unlimited Company, a company incorporated in Ireland with its registered office at 00/00 Xxxxx Xxxx Xxxx, Xxxxxx 0, Xxxxxxx

(1) (Ireland company registration number 511825) (Airbnb);

and each of the TDCX entities identified below:

(2) TDCX (MY) Sdn. Bhd. (formerly Teledirect Telecommerce Sdn. Bhd), a company incorporated in Malaysia with its registered office at Plaza 138, Suite 18.03, 18th Floor, 000 Xxxxx Xxxxxx, 00000 Xxxxx Xxxxxx, Xxxxxxxx, (Malaysia company registration number 200101019511 (555268-P)) (TDCX MY);

(3) TDCX Holdings Pte. Ltd. (formerly Agorae Pte Ltd), a company incorporated in Singapore with its registered office at 750D Xxxx Xxxx Road, #06-01/06, ESR Biz Park@Xxxx Xxxx, Xxxxxxxxx 000000 (Xxxxxxxxx company registration number 199903205H) (TDCXH);

(4) TDCX (PH) Inc. (formerly Teledirect Telecommerce (Philippines) Inc.), a company incorporated in the Philippines with its registered office at 21st Floor Robinsons Cyberscape Gamma, Topaz and Xxxx Xxxxx, Xxxxxxx Xxxxxx, Xxxxx Xxxx, Xxxxxxxxxxx (Philippine company registration CS201415798) (TDCX PH); and

(5) TDCX Japan K.K. (formerly KK Teledirect Japan), a company incorporated in Japan with its registered office at 0-0-0 Xxxxxxxxxxx, Xxxxx-xx, Xxxxxxxx-xxx, Xxxxxxxx, Xxxxx (Japan company registration number 0104-01-128294) (TDCX JP).

Each TDCX entity above is a Service Provider. All the entities above together, the Parties.

Recitals:

A. Airbnb and TDCX MY entered into a master services agreement effective as of 2 October 2017, as amended and acceded to by TDCXH by an accession and amendment letter agreement dated 4 May 2018 for the provision of contact center services from or relating to Malaysia and China (contact center services in China being procured from a China vendor), as amended from time to time.

B. Airbnb and TDCX PH entered into a master services agreement effective as of 1 June 2017, as amended and acceded to by TDCXH and TDCX PH by an accession and amendment letter agreement dated 19 April 2019 for the provision of contact center services from or relating to the Philippines and Japan, as amended from time to time.

C. Each of the master services agreement above is an Agreement.

Agreed terms:

1. Airbnb and each of the relevant Service Providers agree that notwithstanding anything in the Agreements, as extended, each of the Agreements shall be extended to 30 June 2021.

2. Except as extended by this Addendum, each of the Agreements remains unamended, in full force and effect.

3. TDCX MY and TDCXH agree to procure that their China affiliates, associates or subcontractors, including 北京戎马天成信息技术有限公司 (Beijing Creation Information Technology Co., Ltd. Business Registration Number 91110108678232841T) and Agorae Information Consulting (Beijing) Co, Ltd, will document the extension of the duration of their relationship to 30 June 2021.

4. Recitals are incorporated by reference, as if set out here. The rights and obligations of the Parties under this Addendum are governed by, and construed in accordance with, the laws of Ireland. The Parties expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods (1980). Each of the Parties agree that the courts of Ireland are to have the exclusive jurisdiction to settle any dispute (including claims for set off and counterclaims) which may arise in connection with the creation, validity, effect, interpretation or performance of, or the legal relationships established by, this Addendum or otherwise in connection with this Addendum and for such purposes irrevocably submit to the jurisdiction of the Irish courts.

Agreed by the Parties by their authorised signatories

Airbnb Ireland Unlimited Company		TDCX (MY) Sdn. Bhd.
By: /s/ Xxxxxxx Xxxxxxxx		By: /s/ Laurent Junique
Name: Xxxxxxx Xxxxxxxx		Name: Laurent Junique
Title: Director		Title: Director
TDCX Japan K.K.		TDCX Holdings Pte. Ltd.
By: /s/ Laurent Junique		By: /s/ Laurent Junique
Name: Laurent Junique		Name: Laurent Junique
Title: Representative Director		Title: Director
		TDCX (PH) Inc.
		By: /s/ Laurent Junique
		Name: Laurent Junique
		Title: Director

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