FIFTH AMENDMENT OF PARTICIPATION AGREEMENT
Exhibit 99-B.8.34 | |
FIFTH AMENDMENT OF PARTICIPATION AGREEMENT | |
This Amendment by and among, ING Life Insurance and Annuity Company (“ING Life”), | |
ReliaStar Life Insurance Company (“ReliaStar”), ReliaStar Life Insurance Company of New | |
York (“ReliaStar New York”), (collectively “ING”) American Funds Distributors, Inc. (the | |
“Distributor”) and American Funds Service Company ( the “Transfer Agent”) is effective | |
January 30, 2009. | |
WHEREAS, the parties have entered into a Participation Agreement dated January 1, 2003, | |
as amended (the “Agreement”); | |
WHEREAS, the parties desire to amend the Agreement. | |
NOW, THEREFORE, in consideration of the premises and mutual covenants hereinafter | |
contained, the parties hereby agree as follows: | |
1. Section 1 of the Agreement is amended to add the following: | |
(d) | ING shall provide the certain services described in this Agreement on behalf of the |
Distributor, Transfer Agent and the Funds in connection with the sale and servicing of | |
the Contracts. The services to be provided by ING to its Accounts include, (i) mailing | |
and otherwise making available to Contract owners or participants, shareholder | |
communications including, without limitation, prospectuses, proxy materials, | |
shareholder reports, unaudited semi-annual and audited annual financial statements, and | |
other notices; (ii) handling general questions regarding the Funds from Contract owners | |
or participants including, without limitation, advising as to performance, yield being | |
earned, dividends declared, and providing assistance with other questions concerning | |
the Funds; (iii) preparing and mailing periodic account statements showing the total | |
number of Account units owned by the Contract owners or participants investing in the | |
Account, the value of such units, and purchases, redemptions, dividends, and | |
distributions during the period covered by the statement; (iv) preparing and mailing IRS | |
Form 1099-R and/or IRS Form W-2 as required by applicable Internal Revenue Service | |
rules and regulations; and (v) such other services and assistance to the Distributor and | |
Transfer Agent with respect to the Contract owners or participants as the Distributor | |
and Transfer Agent shall reasonably request including, without limitation, assistance in | |
maintaining accounts and records. Administrative services to Contract owners or | |
participants shall be the responsibility of ING and shall not be the responsibility of | |
Distributor, Transfer Agent or any of their affiliates. | |
(e) | ING shall transmit to Transfer Agent or the Funds (or to any agent designated by either |
of them) such information in the possession of ING concerning the Contract owners (as | |
defined in paragraph 1) and participants in the Plans as shall reasonably be necessary | |
for Transfer Agent to provide services as transfer agent for the Funds. | |
1 |
2. | Paragraph (a) of section 2 is deleted and replaced with the following: | |
(a) | The parties have agreed to provide pricing information, execute orders and wire | |
payments for purchases and redemptions through National Securities Clearing | ||
Corporation’s Fund/SERV system (“NSCC”) pursuant to the provisions set forth in | ||
Exhibit I of this Agreement. In the event that the NSCC is not available for trading on a | ||
Business Day due to system limitations, the procedures in paragraph 2(e) will be | ||
followed. | ||
3. | Paragraph (e) of section 2 is deleted and replaced with the following: | |
(e) | As noted in 2(a) above, normally the parties will utilize NSCC. In the event NSCC is | |
not available due to system malfunction, ING will either: (1) send via an electronic | ||
transmission interface acceptable to Distributor to the Fund or its specified agent orders | ||
to purchase and/or redeem Fund shares no later than 10:00 p.m. Eastern Time on the | ||
Business Day on which such orders were received by the Close of Trading; or (2) send | ||
via facsimile to the Fund or its specified agent orders to purchase and/or redeem Fund | ||
shares by 8:00 a.m. Eastern time on the Business Day following the Business Day | ||
(T+1) on which such orders were received by the Close of Trading. Payment for net | ||
purchases will be wired by ING to an account designated by the Fund to coincide with | ||
the order for shares of the Fund. Payments for net redemptions of shares of the Fund | ||
will be wired by the Fund to an account designated by ING by 4:00 p.m. Eastern time | ||
on the following Business Day (T+2). Payments for net purchases of the Fund will be | ||
wired by ING to an account designated by the Fund by 4:00 p.m. Eastern time on the | ||
following Business Day (T+2). Payments shall be in federal funds transmitted by wire. | ||
4. | The following provision is added to section 8 of the Agreement: | |
(d) | References to the Funds on statements and on ING’s web site shall include the full | |
name of the Fund and a reference to “American Funds.” By way of example, | ||
“American Funds – The Investment Company of America”. If field size prohibits the | ||
use of the full name of the Fund and a reference to “American Funds”, the Fund name | ||
may be abbreviated with the approval of the Distributor. | ||
5. | The contact information of the Transfer Agent in paragraph 11(b) is replaced with the | |
following: | ||
American Funds Service Company | ||
Attn: HOST Control – Contract Administration Team | ||
0000 Xxxxxxx Xxxxxxxxx | ||
Xxx Xxxxxxx, XX 00000-0000 | ||
6. | The following provisions are added to section 11 of the Agreement: | |
(j) | Verification. Within a reasonable period of time after receipt of a confirmation relating | |
to an order for purchase, redemption, or exchange of Fund shares, ING shall verify its | ||
accuracy and shall notify Transfer Agent of any errors appearing on such confirmation. | ||
2 |
(k) | Insurance. At all times ING shall maintain insurance coverage that is reasonable and |
customary in light of all its responsibilities hereunder. Such coverage shall insure for | |
losses resulting from the criminal acts or errors and omissions of ING's employees and | |
agents. | |
(l) | SAS 70. ING shall make available to Transfer Agent, a copy of ING’s most recent |
SAS 70. ING shall immediately notify AFS in the event of a material breach of | |
operational controls | |
In the event AFS determines, pursuant to paragraph 13(c), that ING is not processing | |
Plan transactions accurately, AFS reserves the right to require that ING’s data | |
processing activities as they relate to this Agreement be subject to an audit by an | |
independent accounting firm to ensure the existence of, and adherence to, proper | |
operational controls. ING shall make available upon AFS' request a copy of any report | |
by such accounting firm as it relates to said audit | |
(m) | Breach of Agreement. In addition to all other remedies available at law or in equity for |
breach of this Agreement, Transfer Agent and Distributor reserve the right to withhold | |
payment of fees under paragraph 3 of this Agreement for any breach of this Agreement | |
by ING. | |
(n) | Arbitration. In the event of a dispute between the parties with respect to this |
Agreement, and in the event the parties are unable to resolve the dispute between them, | |
such dispute shall be settled by arbitration; one arbitrator to be named by each party to | |
the disagreement and a third arbitrator to be selected by the two arbitrators named by | |
the parties. The decision of a majority of the arbitrators shall be final and binding on | |
all parties to the arbitration. The expenses of such arbitration shall be paid by the non- | |
prevailing party. | |
(o) | Limitation on Services. ING understands that the Funds are committed to distributing |
their shares through retail broker-dealers and banks that have entered into Selling | |
Group Agreements with Distributor. Accordingly, in providing or proposing to provide | |
services to any Plan, ING shall use reasonable efforts to avoid any interference or | |
conflicts with the relationships between the Funds/Distributor and such retail broker- | |
dealers/banks to the extent that ING is aware of such relationships. | |
(p) | Relationship of Parties. It is understood and agreed that the arrangement that is the |
subject of this Agreement shall not be construed as a joint venture. | |
(q) | Applicability to Share Classes. Except as otherwise provided in the Agreement, the |
obligations of the parties under this Agreement apply to Class A shares and each of the | |
Class R shares of the Funds to the extent a Plan invests in one or more such Class(es) of | |
shares. | |
3 |
7. | The following provisions are added to the Agreement: | |
12. | Oversight of ING. | |
(a) ING will permit Transfer Agent or its representative to have reasonable access to | ||
ING’s personnel and records pertaining to this Agreement in order to facilitate the | ||
monitoring of the quality of the services performed by ING under this Agreement. | ||
13. | Books and Records | |
(a) Each party hereto shall cooperate with the other parties and all appropriate | ||
governmental authorities and shall permit authorities reasonable access to its books | ||
and records upon proper notice in connection with any investigation or inquiry | ||
relating to this Agreement or the transactions contemplated hereby. Each party | ||
shall maintain and preserve all records in its possession as required by law to be | ||
maintained and preserved in connection with the provision of the services | ||
contemplated hereunder. Upon the request of a party, the other party shall provide | ||
copies of all records as may be necessary to (i) monitor and review the performance | ||
of either party's activities, (ii) assist either party in resolving disputes, reconciling | ||
records or responding to auditor's inquiries, (iii) comply with any request of a | ||
governmental body or self-regulatory organization, (iv) verify compliance by a | ||
party with the terms of this Agreement, (v) make required regulatory reports, or (vi) | ||
perform general customer service. The parties agree to cooperate in good faith in | ||
providing records to one another under this provision. | ||
(b) In addition, ING shall establish and maintain procedures to meet the following | ||
requirements: (i) respond to written inquiries within five business days concerning a | ||
transaction processed within the last six months to a Contract Owner or participant's | ||
account; (ii) respond to dividend (earnings) inquiries within 10 business days; and | ||
(iii) maintain all relevant documentation to support transactions processed on behalf | ||
of a Contract Owner or participant's account. | ||
(c) ING shall implement a process for documenting transactions that are not processed | ||
correctly and shall report information regarding these transactions to Transfer | ||
Agent as may reasonably be agreed to by the parties. | ||
14. | Operational Guidelines. | |
The parties shall adhere to the Operational Guidelines as described on Exhibit 2, as | ||
amended from time to time. To the extent the provisions of the Operational Guidelines are | ||
inconsistent with the provision of the Agreement, the terms of the Operational Guidelines shall | ||
control. | ||
8. | Schedule C is amended and restated in its entirety and replaced with the attached Schedule C. | |
9. | The attached Exhibit 2 is added to the Agreement. | |
4 |
IN WITNESS WHEREOF, the parties hereto have executed and delivered this | ||||
Amendment as of the date above. | ||||
AMERICAN FUNDS DISTRIBUTORS, | AMERICAN FUNDS SERVICE | |||
INC. | COMPANY | |||
By: |
/s/ Xxxxx Xxxxxx | By: | /s/ Xxxx Xxx | |
Name: |
Xxxxx Xxxxxx | Name: | Xxxx Xxx | |
Title: |
Secretary | Title: | AVP | |
Date: |
2/6/09 | Date: | 1-30-09 | |
ING LIFE INSURANCE AND ANNUITY |
RELIASTAR LIFE INSURANCE | |||
COMPANY | COMPANY | |||
By: |
/s/ Xxxx X. Xxxxxxx | By: | /s/ Xxxxx Xxxxxxxxx | |
Name: |
Xxxx X. Xxxxxxx | Name: | Xxxxx Xxxxxxxxx | |
Title: |
Vice President | Title: | Vice President | |
Date: |
1-29-09 | Date: | 1/29/09 | |
RELIASTAR LIFE INSURANCE COMPANY OF NEW YORK | ||||
By: |
/s/ Xxxxx Xxxxxxxxx | |||
Name: |
Xxxxx Xxxxxxxxx | |||
Title: |
Vice President | |||
Date: |
1/29/09 | |||
5 |
Schedule C | |||
Fees to ING | |||
1. | Servicing Fees. | ||
(a) | Administrative services to Contract owners and participants shall be the responsibility of | ||
ING and shall not be the responsibility of the Fund, Transfer Agent, or the Distributor. The | |||
Transfer Agent recognizes ING as the sole shareholder of Fund shares issued under the Fund | |||
Participation Agreement, and that substantial savings will be derived in administrative expenses, | |||
such as significant reductions in postage expense and shareholder communications, by virtue of | |||
having a sole shareholder for each of the Accounts rather than multiple shareholders. In | |||
consideration of the administrative and recordkeeping services being provided by ING under this | |||
agreement, including the Enhanced Services described in section (d) below, Transfer Agent | |||
agrees to pay ING a quarterly servicing fee at the annual rates set forth below. Transfer Agent | |||
will make such payments to ING within thirty (30) days following the end of the quarter for | |||
which such fees are payable (currently the quarters for which such fees are payable end on the | |||
last business day of January, April, July, and October). Upon each quarterly payment, Transfer | |||
Agent shall provide a statement showing the payments attributable to each omnibus account | |||
established by ING on the books of the Funds. | |||
Share Class | Annual Rate | ||
Class A Shares | 0.05% | ||
Class R-1 Shares | 0.10% | ||
Class R-2 Shares | 0.25% | ||
Class R-3 Shares | 0.15% | ||
Class R-4 Shares | 0.10% | ||
Class R-5 Shares | 0.05% | ||
(b) | Payment of an administrative/recordkeeping fee by any Fund in general or with respect to | ||
any Plan may be reduced or terminated hereunder at any time only upon written notice to ING | |||
and upon the termination or amendment of the Agreement. Payment of an | |||
administrative/recordkeeping fee may also be reduced or terminated upon the termination or | |||
modification of a Fund’s service plan or the discontinuation of sales of a Fund’s shares (or a | |||
share class thereof) or other event, in each case by action of a Fund’s Board of | |||
Directors/Trustees upon finding that such action is in the best interest of such Fund’s (or class’) | |||
shareholders. | |||
(c) | ING shall disclose to each Plan sponsor the nature and types of revenue it receives from | ||
the Funds that it makes available to the Contracts. Upon request by a Plan sponsor, or as | |||
otherwise required by law, ING shall disclose the total revenue received from Transfer Agent or | |||
its affiliates in respect of the Plan’s investments in the Funds. ING acknowledges that AFS and | |||
its affiliates may disclose to the Plan sponsor and brokers all compensation payable to ING in | |||
connection with Plan investments in the Funds. | |||
6 |
(d) | In respect of providing Enhanced Services, within 15 days following the end of each | |
calendar quarter, ING shall deliver a file (in a format mutually agreed upon) that contains the | ||
following information with respect to each Plan: | ||
(i) | the total number of eligible employees, | |
(ii) | the total number of plan participants, | |
(iii) | the total number of investment options and American Funds investment | |
options available in the Plan, | ||
(iv) | the total value of Plan assets represented by all investment options and | |
American Funds investment options as of the end of the quarter. | ||
(v) | the plan identifier, plan state, and zip code. | |
2. | 12b-1 Fees. | |
(a) | The Distributor will make payments to ING Financial Advisers, LLC according to the | |
terms of the Selling Group Agreement and Supplemental Selling Group Agreement between | ||
Distributor and ING Financial Advisers, LLC (formerly Aetna Investment Services, Inc.), each | ||
dated June 30, 2000, as amended by the First Amendment to Selling Group Agreement, Dated | ||
June 30, 2000; Supplemental Selling Group Agreement, Dated June 20, 2000; Selling Group | ||
Agreement, Dated June 13, 2002, and as amended by the Omnibus Addendum to the | ||
aforementioned Selling Group Agreement dated June 30, 2000. | ||
7 |
Exhibit 2 | |
Operational Guidelines | |
1. | When transmitting instructions for the purchase and/or redemption of Class A and |
Class R shares of the Funds, ING shall submit one order for all Contract owner or | |
participant purchase and redemption transactions on an omnibus account basis, provided | |
the file submitted pursuant to the Omnibus Addendum to the Selling Group Agreement | |
continues to meet the Transfer Agent’s requirements. | |
2. | Orders for the purchase and redemption of Class A and Class R shares of the |
Funds shall be pursuant to Section 2 of the agreement. | |
3. | For A shares, when assets of an existing (“takeover”) plan are invested in the |
Funds, ING may not invest 100% of plan’s assets in an American Funds money market | |
fund. Rather, assets shall be mapped at the end of conversion (“blackout period”) into | |
the plan’s Fund options based on each participant’s Fund elections. | |
4. | To maintain each omnibus account held on behalf of Plans, ING shall continue to |
meet the requirements of the Omnibus Addendum to the Selling Group Agreement | |
effective January 1, 2003. | |
5. | With respect to contract owner or participant transactions, ING will comply with |
their policies and procedures, as approved by the Transfer Agent, which are designed to | |
monitor and deter excessive trading activity within the Funds that are available through | |
the Contracts issued by ING. Said policies and procedures may be amended from time to | |
time with the consent of the Transfer Agent, which consent will not be unreasonably | |
withheld. | |
8 |