FIFTH AMENDMENT TO SERVICE AGREEMENT
Exhibit 10.19
CONFIDENTIAL TREATMENT REQUESTED
FIFTH AMENDMENT TO
SERVICE AGREEMENT
SERVICE AGREEMENT
This fifth amendment (the “Fifth Amendment”) made as of May 14, 2006 (the “Effective Date”),
by and between VENTIV COMMERCIAL SERVICES, LLC, a New Jersey limited liability company (formerly
known as Ventiv Pharma Services, LLC and Ventiv Health U.S. Sales, LLC) (“Ventiv”) and ADEZA
BIOMEDICAL CORPORATION, a Delaware corporation (“Adeza”) to a certain Service Agreement made as of
March 31, 1999 by and between Ventiv and Adeza, as amended by a First Amendment made as of March 8,
2001 (the “First Amendment”), a Second Amendment made as of July 22, 2002 (the “Second Amendment”),
a Third Amendment made as of May 15, 2004 (the “Third Amendment”), and a Fourth Amendment made as
of March 30, 2006 (the “Fourth Amendment”) (the Service Agreement as amended by the First
Amendment, Second Amendment, Third Amendment and Fourth Amendment shall be referred to herein as
the “Amended Agreement”). Ventiv and Adeza may each be referred to herein as a “Party” and
collectively, the “Parties”.
PREAMBLE
Ventiv and Adeza desire to further amend the Agreement by extending the Term upon the terms
and conditions set forth herein.
NOW THEREFORE, in consideration of the premises and other good and valuable consideration, the
receipt and adequacy of which is hereby acknowledged, it is agreed as follows:
1. Construction. Except as provided in this Fifth Amendment, the terms and
conditions set forth in the Amended Agreement shall remain unaffected by execution of this Fifth
Amendment. To the extent any provisions or terms set forth in this Fifth Amendment conflict with
the terms set forth in the Amended Agreement, the terms set forth in this Fifth
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WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
CONFIDENTIAL TREATMENT REQUESTED
Amendment shall govern and control. Terms not otherwise defined herein, shall have the
meanings set forth in the Amended Agreement.
2. The Extended Term. The Term of the Amended Agreement shall be extended through
May 14, 2008 (the “Extended Term”), unless terminated earlier as provided in the Amended Agreement.
3. The Fixed Fess payable by Adeza to Ventiv during the Extended Term, as set forth in
Exhibit B attached to the Second Amendment (“Second Amended Schedule B, Compensation – Fixed Fees,
Variable Fees and Finder’s Fees), are revised to provide for the payment of the following Fixed
Fees from Adeza to Ventiv:
Monthly Fee Per | Yearly Fee Per | |||
Sales | Sales | |||
Period | Representative | Representative | ||
May 15, 2006 – May 14, 2007 (“Extended Year One”) |
$[***] | $[***] | ||
May 15, 2007 – May 14, 2008 (“Extended Year Two”) |
$[***] | $[***] |
Notwithstanding anything to the contrary contained in the Amended Agreement, the Parties shall
reconcile [***] assumptions on a monthly basis.
The above monthly fees are calculated based on the assumption of no turnover of Ventiv Sales
Representatives. [***].
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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4. Pass-through expenses shall remain as set forth in the Amended Agreement, and in
addition, any costs associated with the training of new Ventiv Sales Representatives replaced in
accordance with Section 3 above shall be [***].
5. In the event the Ventiv Sales Representative(s) are utilizing Ventiv’s proprietary sales
force automation software, Adeza shall [***].
6. The Variable Fees payable by Adeza to Ventiv each year during the Extended Term are as
follows: Adeza shall pay to Ventiv, Variable Fees based on performance, with the maximum amount
due during each year of the Extended Term of $[***] (the “Variable Fees”). Ventiv shall be
entitled to receive the Variable Fees based upon [***] (as agreed to in advance, in writing by
Adeza and Ventiv) pursuant to a formula to be agreed upon between the parties.
7. The Parties confirm that Ventiv has been providing (and shall continue during the
Extended Term to provide) Adeza with the sales force automation services for up to [***] Adeza
sales representatives and up to [***] Adeza Managers as set forth on Exhibit A attached hereto.
Exhibit A sets forth the responsibilities and obligations of both Ventiv and Adeza in connection
with sales force automation services, including the fees to be paid by Adeza to Ventiv for
performance of the sales force automation services.
8. Counterparts; Execution. This Fifth Amendment may be executed simultaneously in
multiple counterparts, each of which shall be deemed an original, but all of which taken together
shall constitute one and the same instrument. Execution and delivery of this Fifth Amendment by
exchange of facsimile copies bearing the facsimile signature of a Party hereto shall constitute a
valid and binding execution and delivery of this Fifth Amendment by such party. Such facsimile
copies shall constitute enforceable original documents.
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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9. Binding Effect. The terms of this Fifth Amendment are intended by the Parties to
be the final expression of their agreement with respect to the subject matter hereof and may not be
contradicted by evidence of any prior or contemporaneous agreement. The Parties further intend
that this Fifth Amendment constitute the complete and exclusive statement of its terms and shall
supersede any prior agreement with respect to the subject matter hereof.
WHEREFORE, the parties hereto have caused this Fifth Amendment to be executed by their duly
authorized representatives.
VENTIV COMMERCIAL SERVICES, LLC | ||||||
By: | ||||||
Name: Xxxxxxx X. Xxxxxxx |
||||||
Title: President and Chief Executive Officer | ||||||
ADEZA BIOMEDICAL CORPORATION |
||||||
By: | ||||||
Name: | ||||||
Title: |
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WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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EXHIBIT A
SALES FORCE AUTOMATION SERVICES
SALES FORCE AUTOMATION SERVICES
Ventiv shall provide [***] (the “Hardware”) and sales force automation software to up to [***]
Adeza sales representatives and sales force automation software (i.e. no Hardware) to up to [***]
Adeza Managers (collectively, the “Adeza Employees”). Ventiv shall support and maintain such
Hardware and software, as more fully set forth in this Exhibit A (the “Sales Force Automation
Services”).
Ventiv shall sublicense the following Target Software, Inc. products to Adeza for use by the Adeza
Employees.
• | Target BackOffice Core | ||
• | Target CommSync Server | ||
• | Target Mobile Web Sales Management Edition | ||
• | Target Mobile Field Sales Pocket Edition | ||
• | Target BackOffice Management Reporting Option | ||
• | Target SFA Third Party Sales Data Support Option | ||
• | Target SFA Organizational Call Support Option |
1. Sublicense Grant; Ownership of Intellectual Property Rights; Restrictions. (a) Adeza
acknowledges that Target Software is the sole owner of all rights, title and interest in and to all
software to support the [***] which will be provided to the Adeza Sales Representatives (“Mobile
SFA”) as well as the automation system which will allow Adeza to customize and deliver certain call
reporting data (collectively with Mobile SFA, the “SFA”), (including but not limited to all
intellectual property contained therein and including without limitation, all modules and
components, and all existing versions and any versions to be developed in the future in any media
now known or hereafter to be developed) and that Ventiv is merely a licensee of SFA pursuant to a
certain license agreement by and between Target Software and Ventiv (the “Target Software
License”).
(b) Subject to the terms, conditions and restrictions herein set forth, including without
limitation, payment of the service fees set forth below, Ventiv hereby grants, and Adeza accepts, a
limited, nonsublicensable, nonexclusive, non-transferable, non-assignable sublicense (the
“Sublicense”) to Use (as defined below) SFA in accordance with the terms and conditions herein set
forth for the Extended Term (or any extension thereof as agreed to in writing by the Parties). For
purposes of the sublicense herein granted, “Use” means the copying of all or any portion of SFA
from storage units or media for processing and operation, provided that any such use is for the
Adeza’s internal business purposes only and is limited to the purposes for which SFA is designed.
Adeza acknowledges that it understands and agrees that Ventiv, as a licensee of SFA,
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WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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is itself authorized to only use SFA in accordance with the Target Software License, and
therefore, the scope of the license granted to Ventiv is thereby limited. Adeza agrees and
acknowledges that neither it nor its employees shall, during the Extended Term or at any time
thereafter, directly or indirectly, alone or with any person, use all or any portion of SFA in any
manner which is inconsistent with its intended purpose or in any manner which violates the terms of
this Fifth Amendment or which is otherwise inconsistent of the permitted Use. Without limiting the
foregoing, Adeza agrees that neither it nor its employees shall:
(i) sell, lease, rent, loan, assign, pledge, encumber, sublicense, distribute, resell
or otherwise transfer all or any part of SFA;
(ii) transfer, share, disclose, assign, sublicense or otherwise transfer SFA or any
confidential or proprietary information related thereto, to any third party;
(iii) permit any person to use SFA other than the Adeza Employees authorized pursuant
hereto;
(iv) decompile, disassemble, reverse engineer or otherwise attempt to discover any
source code or underlying trade secrets of Target Software, Inc. and/or contained in SFA;
(v) remove, obscure or alter any copyright notice, restricted rights legend or other
notice of proprietary rights that appears or is contained on or in SFA;
(vi) modify, adapt, alter, or translate SFA;
(vii) export SFA or the direct product of such software outside the United States
except as authorized by the laws and regulations of the United States and any export permits
that may be required;
(viii) use SFA in violation of applicable copyright laws, trade secret laws or other
intellectual property laws;
(ix) merge SFA with any other software to create a new program or library of programs
wherein SFA loses its own identity;
(x) sublicense or transfer SFA to any third party for a service business, outsourcing
or any other purpose;
(xi) otherwise use or copy SFA without the express prior written consent of Target
Software, Inc.;
(xii) Use SFA after the expiration or earlier termination of the Extended Term; or
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WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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(xiii) allow more than [***] Adeza sales representatives and [***] Adeza Managers to
use the SFA (unless Adeza agrees to pay the additional per user fees as agreed to by
Ventiv).
(c) Adeza acknowledges that all materials and intellectual property created or generated by
Target Software in connection with the performance of any technical support or any related services
hereunder shall be the sole and exclusive property of Target Software, provided that, as between
Ventiv, Adeza and Target Software, all Data (as defined below) shall be the sole and exclusive
property of Adeza. Adeza further acknowledges that Target Software reserves all right, title and
interest in and to SFA, the related documentation (the “Documentation”), and any updates thereto or
new versions thereof, and to materials created or generated by Target Software in connection with
the performance of any services related thereto. Adeza hereby assigns to Target Software all
rights, titles, and interest in and to any and all derivative works of SFA, the Documentation,
materials created by Target Software. While the foregoing assignment is intended to be
self-executing, without the need for additional written agreement or acknowledgment, Adeza shall
execute and deliver any additional written agreement evidencing such assignment upon the request of
Target Software. In addition, Adeza acknowledges that SFA and its structure, organization and
source code constitute valuable trade secrets of Target Software. Nothing in this Fourth Amendment
shall be construed to give Adeza any right, title or interest to Target Software’s proprietary
information, other than the sublicense rights granted by Ventiv hereunder and subject to the terms
and conditions herein set forth. In any event, neither Ventiv nor Target Software shall have any
rights, title or interest in Adeza’s Data (as hereinafter defined). “Data” means all information
submitted by Adeza to be processed by SFA, as contemplated by this Fourth Amendment, wherever
residing, in all media and in any form, including raw data, compilations, analyses and summaries of
such information. Data shall include, but not be limited to, information about the Adeza Sales
Representatives, targeted physicians and medical entities, call reports and related information,
and all reports and compilations prepared by Adeza in connection therewith.
(i) Notwithstanding anything set forth in the Agreement to the contrary, all copies of
SFA and the Documentation (as such terms are defined herein) shall be returned to Ventiv
upon the expiration or earlier termination of the Agreement, it being agreed and
acknowledged that Adeza shall not be entitled to retain any copies thereof upon such
expiration or termination.
(d) Adeza is aware and acknowledges that Target Software has made no representation, and has
not granted any warranty, express or implied, nor has Target Software otherwise assured that: (i)
Adeza’s use of SFA shall meet Adeza’s requirements; (ii) operation of SFA shall be uninterrupted or
error free; (iii) SFA shall operate in the combination that may be selected for use by the Adeza;
or (iv) SFA complies with any regulations including CFR Title 21, Parts 11, 203 and 205 (the
“Regulations”) or any other applicable statute, code, law or regulation.
(e) Term of Sublicense. The Parties hereto understand and agree that the Sublicense granted
hereunder shall be for the Extended Term (and any extension thereof as agreed to in
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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writing by the Parties). Notwithstanding the foregoing, the Sublicense granted hereunder
shall automatically terminate (without the necessity of any further action by either Party) upon
the first of the following to occur: (i) the expiration or earlier termination of the Agreement; or
(ii) the termination of the Target Software License (a “Termination Event”). Ventiv may terminate
the Sublicense (as defined in Exhibit A hereof) and, in addition, Target Software shall have the
right to terminate its permission to Ventiv to sublicense Target SFA as contemplated hereunder,
upon breach of Adeza’s obligations respecting restrictions on the use of Target SFA (as set forth
in Exhibit A).
(f) Assignment of Sublicense. The Sublicense granted by this Fourth Amendment may not be
assigned or transferred by Adeza without the prior written consent of Target Software and Ventiv.
(g) Help Desk Support and Maintenance and Support of SFA. Ventiv shall provide Adeza with the
following [***] levels of technical support and maintenance: [***].
(h) Adeza understands and acknowledges that Adeza has contracted hereunder directly with
Ventiv (and not Target Software) for the performance of the Services. Therefore, notwithstanding
Target Software’s consent to the Sublicense and Adeza’s permitted use of the SFA in connection with
this Fourth Amendment, Adeza shall look solely to Ventiv for any breach by Ventiv of Ventiv’s
performance obligations hereunder.
(i) Upon receipt of written consent from Adeza, Ventiv and Target Software, Inc. may disclose,
on their websites, in press releases, sales materials and in standard presentations to potential
customers, that Adeza uses the SFA and the scale of usage of such software by Adeza (i.e., number
of users, etc.).
(j) The Parties agree and acknowledge that Target Software, Inc. is an intended third party
beneficiary of this Fifth Amendment with respect to its proprietary rights, and, therefore, that
Target Software, Inc. may avail itself to any and all applicable rights and remedies at law or in
equity in the event of any breach of the terms and conditions set forth herein with respect
thereto.
2. Ventiv Responsibilities.
Ventiv shall provide Adeza with the following:
[***]
3. Adeza responsibilities.
(a) Adeza may, at its option, request that Ventiv provide either: [***].
(b) Required data to load SFA and data warehouse.
(c) Sample accountability and compliance, if applicable.
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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4. Fees and Costs for Sales Force Automation Services
Adeza shall pay Ventiv the following fees:
(i) Service Fees — Adeza shall pay Ventiv a fixed service fee (the “Monthly Fee”)
based on the number of Adeza Employees with access to SFA (beginning upon the first day of such
access):
monthly Fee Per | ||||
Adeza Sales | monthly Fee Per | |||
Period | Representative | Adeza Manager | ||
Through July 31, 2006
|
$[***] | $[***] | ||
August 1, 2006 through July 31, 2007 |
$[***] | $[***] | ||
August 1, 2007 through end of Extended Year Two |
$[***] | $[***] |
(ii) Invoices for fees due from Adeza for performance by Ventiv of the Services will be sent
by Ventiv monthly in arrears on a per Adeza Employee basis. Billing terms are as set forth in the
Amended Agreement.
(iii) Adeza will be credited $[***] per Adeza Employee per month through July 31, 2006; $[***]
per month for the period August 1, 2006 through July 31, 2007; and $[***] per month for the period
August 1, 2007 through Extended Year Two in the event Adeza elects to provide [***]. Adeza shall
notify Ventiv, in writing, of this election.
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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SCHEDULE 1
DETAILED ANALYSIS AND REPORTING LEVELS
DETAILED ANALYSIS AND REPORTING LEVELS
Work to be performed | ||||||||
Standard | ||||||||
Annual | Standard | Typical | ||||||
Database | Base assumptions | Frequency | Timing | Turnaround | ||||
Initial Data Loads
|
Data provided from one source in basic Ventiv provided layout | [***] | [***] | [***] | ||||
Universe Deletions
|
Data provided from one source in basic Ventiv provided layout | [***] | [***] | [***] | ||||
Universe Merges
|
Data provided from one source in basic Ventiv provided layout | [***] | [***] | [***] | ||||
Universe Additions
|
Data provided from one source in basic Ventiv provided layout | [***] | [***] | [***] | ||||
Universe Zip/Terr Changes
|
Standard (zip code :from territory :to territory) format | [***] | [***] | [***] | ||||
Major
realignments (more
|
Standard (zip code :from territory : | |||||||
than 25% of
universe changes)
|
to territory) format | [***] | [***] | [***] | ||||
Universe matches to
third party
|
Matchable unique identifiers | [***] | [***] | [***] | ||||
Target changes
|
[***] | [***] | [***] | |||||
Data Extracts
|
standard format-no charge for setup | [***] | [***] | [***] | ||||
Data Extracts to
|
standard format-no charge for setup-per |
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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Work to be performed | ||||||||
Standard | ||||||||
Annual | Standard | Typical | ||||||
Database | Base assumptions | Frequency | Timing | Turnaround | ||||
third party vendors
|
run charge (TBD with complexity. | |||||||
Standard Reports
|
Base assumptions | Standard Frequency |
Standard Timing |
[***] | ||||
Call Activity
|
Standard Format | [***] | [***] | [***] | ||||
National Level Dashboard Reports
|
Standard Format | [***] | [***] | [***] | ||||
[***] | [***] | [***] | ||||||
Territory Summary
|
Customized to specific activity measurements within set up matrix (calls, targets only, reach, frequency, sample distribution) | [***] | [***] | [***] | ||||
Call Planning
|
Hourly rate | [***] | [***] | [***] | ||||
Alignments
|
Hourly rate | [***] | [***] | [***] | ||||
Incentive Compensation
|
Hourly rate | [***] | [***] | [***] | ||||
Non-Standard Reporting
|
Hourly rate | [***] | [***] | [***] | ||||
Web Portal Customizations
|
Hourly rate | [***] | [***] | [***] | ||||
Data Extract Set Up and Modifications
|
Hourly rate | [***] | [***] | [***] | ||||
Data Set up For Third Party Data
|
Hourly Rate | [***] | [***] | [***] |
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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Work to be performed | ||||||||
Standard | ||||||||
Annual | Standard | Typical | ||||||
Database | Base assumptions | Frequency | Timing | Turnaround | ||||
*All customizations
performed at hourly
rate of
$[ *** ]
per hour.
|
[***] | [***] | [***] |
THE SYMBOL [***] IS USED TO INDICATE THAT A PORTION OF THE EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTION.
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