SECOND AMENDMENT TO THE COOPERATION AND SUPPORT AGREEMENT BETWEEN TELECOM ITALIA S.p.A. AND TIM CELULAR S.A., TIM NORDESTE S.A. AND TIM PARTICIPAÇÕES S.A.
EXHIBIT
2.21
SECOND
AMENDMENT
TO
THE
BETWEEN
TELECOM
ITALIA S.p.A.
AND
XXX
CELULAR S.A.,
XXX
XXXXXXXX S.A.
AND
XXX
PARTICIPAÇÕES S.A.
SECOND
AMENDMENT
This
second amendment to the Cooperation and Support Agreement (the “Second
Amendment”) is made this 22nd day of
April 2009 by and between:
Telecom Italia S.p.A., an
Italian corporation, with its head office located in the City of Milan, at
Xxxxxx Xxxxxx 0, 00000, registered with the Italian Register of Companies under
number 00488410010 (hereinafter referred to as “TI”),
and
Xxx Celular
S.A., a corporation organized under the laws of the Federative Republic
of Brazil, with its head office located in the City of São Paulo, State of São
Paulo, at Xxxxxxx Xxxxxxxx Xxxxxxx, xx 0000, Xxxxxx, registered with the
National Register of Legal Entities (C.N.P.J.) under number 04.206.050/0001-80,
(hereinafter referred to as “Xxx Celular”); and Xxx
Xxxxxxxx S.A., a corporation organized under the laws of the Federative
Republic of Brazil, with its head office located the City of Jaboatão dos
Guararapes, State of Pernambuco, at Xx. Xxxxxx Xxxxx xx Xxxxx, xx 0.000, Xxxxxx,
registered with the National Register of Legal Entities (C.N.P.J.) under number
01.009.686/0001-44, (hereinafter referred to as “Xxx Xxxxxxxx”, and together
with Xxx Celular sometimes individually referred to as “Company” and jointly
referred to as the “Companies”),
and, as
intervening party,
Xxx
Participações S.A., a corporation organized under the laws of the
Federative Republic of Brazil with its head office located in the City of Rio de
Janeiro, State of Rio de Janeiro, at Xxxxxxx xxx Xxxxxxxx, xx 0000, 0xx xxxxx,
Xxxxxx, registered with the National Register of Legal Entities – C.N.P.J. under
number .558.115/0001-21, (“Tim Part”);
TI, XXX
Celular and XXX Xxxxxxxx shall each individually be referred to as a “Party” and
collectively be referred to as the “Parties”.
WHEREAS the Parties, as of the
30th
of May 2007 executed the Cooperation and Support Agreement (the “Agreement”) for
the provision of different kind of services and/or the granting of software
licenses by TI to XXX Celular and XXX Xxxxxxxx, in the areas of Network,
Information Technology and Marketing and Sales;
WHEREAS on 8th April
2008 the Parties entered into First Amendment to the Cooperation and Support
Agreement (“First Amendment”) whereby they agreed upon to extend the Initial
Term of the Agreement from 3rd January
2008
2
to 2nd January
2009 and determined a Road Map for year 2008 along with a Project Price Cap for
2008;
WHEREAS according to the First
Amendment, the Term of the Agreement expired on the 2nd of
January 2009 and the Companies are now willing to avail of TI’s support and
expertise also for year 2009 continuing in being provided by TI with services
support and license in some core areas of the telecommunication business also
beyond the above mentioned expiration date, by further extending the term of the
Agreement for an additional twelve months period;
WHEREAS the further extension
of the Term of the Agreement contemplated herein has been duly authorised by
each Party’s corporate bodies and competent officers, in compliance with the
best corporate governance rules and practice to them applicable
3
NOW, THEREFORE, the Parties
hereto, in consideration of the foregoing premises which form an integral and
substantial part of this instrument, agreed to execute this Second Amendment to
the Cooperation and Support Agreement under the following terms and
conditions.
1. Definitions and
Interpretation.
1.1
|
The
definitions contained in the Agreement and its Annexes shall apply to this
Second Amendment (except where any term is specifically defined herein or
the context otherwise requires).
|
1.2
|
This
Second Amendment modifies the Agreement according to the terms and
conditions set forth below. Except as expressly provided in this Second
Amendment, no other term or condition set forth in the Agreement and its
Annexes is modified by this Second Amendment, and nothing contained herein
unless expressly provided to the contrary shall be deemed to be or
constitute an amendment, modification, extension, supplement or novation
of the Agreement and its Annexes.
|
1.3.
|
Each
reference in the Agreement to “this Agreement”, “hereunder”, “hereof”,
“herein” or words of like import referring to the Agreement, shall mean
and be a reference to the Agreement as amended pursuant to this Second
Amendment.
|
2. Amendment to the
Agreement.
2.1
|
Extension of the
Initial Term of the Agreement. The Parties hereby agree to extend
the Term of the Agreement, which expired upon the 2nd
of January 2009, by establishing that the Agreement shall continue in full
force and effect from the 3rd of January 2009 until
the 2nd of January 2010 (“the
Extended Term”).
|
2.2
|
Project Price Cap for
2009. The Parties agree to amend sub-section 5.1 of the Agreement
setting forth that, during the Extended Term as provided herein the
Projects to be agreed upon between the Parties in connection with the
Agreement shall not exceed the total amount of €9.500.000,00 (nine million
five hundred thousand Euros) (“Projects’ Price Cap for
2009”).
|
2.3
|
Road Map 2009.
Prior to the execution of this Second Amendment, the Companies and XXX
Part have been provided by TI with a new Road Map which relates to year
2009, aiming at allowing the identification and evaluation of the possible
Projects that the Companies may elect to pursue during the Extended Term
provided herein. Such new Road Map for year 2009, has been further
implemented in consultation between TI and the
|
4
|
Companies
and by the execution of this Second Amendment it is finally agreed between
the Parties in the version which is enclosed hereto as Annex I (“Road Map
2009”). The Road Map 2009 will be used for the purposes set out in Section
3.1.1 of the Agreement.
|
2.4
|
For
the Extended Term agreed herein, each reference in the Agreement to the
terms “Project Price Cap”, “Road Map”, “Term” and “Annex VII”, shall be
intended as a reference made to “Project Price Cap 2009”, “Road Map 2009”,
“Extended Term” and “Annex I” respectively, as defined in this Second
Amendment
|
2.5
|
The
Parties acknowledge and agree that, for all that is not expressly provided
in this Second Amendment to the contrary, the provisions contained in the
Agreement shall apply.
|
5
3.
|
Governing
Law.
|
This
Second Amendment shall be governed by the laws of Italy. The provisions of
Section 10 of the Agreement shall apply to this Amendment and are incorporated
herein by reference, mutatis
mutandis.
/s/
Xxxxxx Xxxxxxx
|
||
Telecom
Italia S.p.A.
By:
Xxxxxx Xxxxxxx
Title:
Chief Executive Officer
|
/s/
Xxxxxxxxx Xxxxxxx
|
/s/
Claudio Xxxxx
|
|
XXX
Celular S.A.
By:
Xxxxxxxxx Xxxxxxx
Title:
Diretor
|
Xxxxxxx
Xxxxx
Diretor
de Administraçăo
Finanças
e Controle
|
/s/
Xxxxxxxxx Xxxxxxx
|
/s/
Xxxxxxx Xxxxx
|
|
XXX
Xxxxxxxx S.A.
By:
Xxxxxxxxx Xxxxxxx
Title:
Diretor
|
Xxxxxxx
Xxxxx
Diretor
de Administraçăo
Finanças
e Controle
|
/s/
Xxxxxxxxx Xxxxxxx
|
/s/
Claudio Xxxxx
|
|
Xxx
Participações S.A. .
By:
Xxxxxxxxx Xxxxxxx
Title:
Diretor
|
Xxxxxxx
Xxxxx
Diretor
de Administraçăo
Finanças
e Controle
|
6
I
undersigned Xx. Xxxxx Xxxxxxxx, a Notary Public in Milan, Italy, do hereby
certify that this document was signed by Mr. Xxxxxx Xxxxxxx, born in Vipiteno
(BZ), on September 18th 1948, resident in Milan, Xxxxxx xxxxx Xxxxxx x. 0, to
act in his capacity of Managing Director on behalf of the Company TELECOM ITALIA
s.p.a. with head office in Milan, Piazza degli Affari n.2, registered at the
Register of Enterprises of Milan under n. 00488410010.
Milan,
Italy, April, 22, 2009
7
SECOND
AMENDMENT
ANNEX
I
ROADMAP
2009
8
Cooperation
and Support Agreement Telecom Italia – Brazilian Companies:
Roadmap
of Marketing, Sales, International
Applications,
and Global Network Projects in 2009
February
2009
final
version
9
Breakdown
of Cooperation and Support Agreement 2009
AREA
|
PRICE
(euro)
|
MARKETING
|
350.035
|
SALES
|
350.070
|
INFORMATION
TECHNOLOGY
|
5.012.000
|
NETWORK
|
4.800.115
|
TOTAL
PRICE OF PROJECTS
|
10.512.220
|
AVERAGE
DISCOUNT %
|
10%
|
PRICE
CAP IN COOPERATION & SUPPORT AGREEMENT 2009
|
9.500.000
|
10
Marketing
– Projects 0000 Xxxxxx (1/2)
Project
|
Benefit
|
Timing
|
Price
(euro)
|
|
New
Consumer Postpaid Portfolio and Prepaid Approach
|
Support
XXX Brasil in the development of a new postpaid offer portfolio aimed at
regaining competitive advantage and leadership.
Support
XXX Brasil in redefining the portfolio approach, the portfolio and
plan/promo mix with the aim of maximizing margins reducing dependence on
promotion for the post paid.
|
>
Increase postpaid MKT share
>
New positioning on segments:
-
High Value
-
Young
>
Increase revenues
>
Increase Prepaid XXXXX
|
January-December
2009
|
100.065
|
Reassessment
of CRM Model and New Loyalty Strategy
|
Support
XXX Brasil in renewing the CRM Model and defining a new Loyalty strategy
with the aim of reducing the current churn rate:
(i)
New cross/upselling policies and strategies
(ii)
Assement and enhancement of customer profiling
|
>
Churn reduction on high value segments
>
Increase ARPU
|
January-December
2009
|
49.945
|
Number
Portability
|
Support
XXX Brasil with benchmarking and case studies to help XXX in developing
attractive win-back and retention approach for NP
strategy.
|
>
Accelerate XXX Brasil’s learning on effectiveness of new
initiatives.
>
Churn reduction on high value segments
|
January-December
2009
|
50.050
|
Telecom
Italia – Confidential
11
Marketing
– Projects 0000 Xxxxxx (2/2)
Project
|
Benefit
|
Timing
|
Price
(euro)
|
|
VAS
Development
|
Support
XXX Brasil in the analysis and repositioning of SMS pricing and promo
versus voice services and other email and messaging services (MMS, IM)
with the aim of increasing SMS attractiveness
Support
XXX Brasil in the ongoing enhancement of Data offer portfolio
Share
TI’s best practices and know-how on Mobile Portal evolution and Third
Parties management
|
>
Increase SMS usage and penetration
>
Optimize cannibalization between msg services
>
Speed up mobile BB usage and penetration
>
Develop Content market
>
Increase revenues
|
January-December
2009
|
50.330
|
VAS
Positioning & Innovation
|
Share
TI’s know-how and facilitate innovation in XXX Brasil with a particular
focus on:
(i)
Shared Partners Agreements
(ii)
Handset & SIM best practice
(iii)
Service trials
(iv)
Platform and Process Requirements
|
>
Increase XXX Brasil positioning as Innovator
>
Help XXX Brasil to develop business partnership
|
January-December
2009
|
49.665
|
New
Business Portfolio
|
Support
XXX Brasil in identifying a new competitive offer portfolio with a market
segmentation approach and help reduce negative and low margin customer
base
|
>
Increase Market Share
>
Increase Revenues
|
January-December
2009
|
49.980
|
Telecom
Italia – Confidential
TOTAL
MARKETING
|
350.035 |
12
Sales
– Projects 0000 Xxxxxx (1/2)
Project
|
Benefit
|
Timing
|
Price
(euro)
|
|
Business
Channel
|
Support
XXX Brasil in the management of the business sales channel, in terms of
definition of commercial policies and channel development:
(i)
SME segmentation and commissioning methods
(ii)
Soho segment sales channel strategy
(iii)
Portfolio Management
(iv)
Reduce agent channel turn over
(v)
Top client (macro-conta)
(VI)
Multichannel approach
|
>
Boost TBP performance through a performance based commissioning model and
a segmentation model.
>
Implement specific sales strategy for the SOHO segment in order to
increase the market share in the addressed segment
>
Support the implementation of the portfolio management through the
indirect sales channel in order to increase the satisfaction of valuable
customer and reduce the churn rate.
>
Reduce current agent turnover in order to approach the SME valuable
customers with more motivated and efficient sales force.
|
January-December
2009
|
70.630
|
Consumer
Commissioning and Segmentation
|
Support
XXX Brasil in the implementation and update of the segmentation and
commissioning systems within the consumer sales channels.
|
>
Increase channel productivity
>
Boost dealer performances in terms of overall sales, top of the range
handsets and VAS sales and specifically enhance results on high end
customer acquisition
|
January-December
2009
|
71.540
|
Sales
Development
|
Support
XXX Brasil in the management of the 2009 events and in the development of
the sales channel for the new organization and the commercialization of
new products and services:
(i)
Full deployment of 3G development & Number Portability
(ii)
New convergent and Broadband products
(iii)
Management of multi-channel impact: balancing the different activities
(selling, upselling, caring and post-sales among different
channels
|
>
Accelerate XXX Brasil’s learning curve on new market challenges hence
improving time-to-market and effectiveness of new
initiatives
|
January-December
2009
|
54.705
|
Telecom
Italia – Confidential
13
Sales
– Projects 0000 Xxxxxx (2/2)
Project
|
Benefit
|
Timing
|
Price
(euro)
|
|
Trade
Marketing
|
Support
XXX Brasil in the ongoing enhancement of the Points of Sales through Trade
Marketing activities:
Launch
and development of the sales force community (xxxxx xxx): training and
promotion
(i)
Evolution of the channel image (below the line)
(ii)
Increase of the effectiveness of in-store animation
|
>
Increase shop performance
>
Improve channel image
|
January-December
2009
|
69.790
|
Handsets
Management
|
Share
Tl’s best practices and know-how on the ongoing development of the handset
boost:
(i)
Consumer and Business portfolio segmentation
(ii)
Vendor management
|
>
Increase handsets revenues
>
Increase attractiveness of XXX Brazil’s offer using handsets as a push for
innovation.
>
Improve offer with effective portfolio segmentation
|
January-December
2009
|
83.405
|
TOTAL
MARKETING
|
350.070 |
14
Information
Technology – Projects 0000 Xxxxxx (1/3)
Project
|
Benefit
|
Timing
|
Price
(euro)
|
|
>
Interconnection Billing
|
>
“SCTR”, is the TI
software dedicated to interconnection billing. It performs sizing,
pricing, discounting and accounting of the traffic exchanged between
interconnected telecommunication companies, both for fixed and mobile
networks. It has been in house developed and conceived to offer flexible
solutions by using a technological platform aligned to the current market
standards, in order to meet the growing interconnection
needs.
>
New and/or improved functions shall be developed and implemented by TI
(evolution);
>
TI will provide a Remote Support Group which will provide second level
assistance to XXX Brasil and will be activated in case of s/w bugs, system
crash, critical system performance problems, need of urgent changes in
processing flow.
|
Corporate
centralized solution to manage the Interconnection Billing
business.
Support
the traffic size growth and the assurance of Interconnection
revenue.
Align
SCTR Platform to improve the performances and to manage the basic
configuration in a user-friendly environment.
|
Jan.
- Dec. 2009
|
570.000
|
>
TDWH
|
>
TDWH is the first level datawarehouse aimed to the management of any kind
of rated traffic produced by the billing systems (OPSC, BSCS and SCTR).
The system classifies all the XXX Brasil customers calls and organizes
them in Analitical data model. The system is the main feeding source of
several upper layer Business Intelligence Systems belonging to Xxx Brasil
(Customer Profiling, DW Unico, EIS, etc).
>
TI shall provide new releases in the course of 2009, incorporating a
number of new functionalities (evolution);
>
In addition, maintenance and application management as well as remote
support to operations shall also be provided.
>
Creation of a dedicated support team (Help Desk) to assist and support
operations and monitoring of the system also in overtime
|
Allows
the Marketing, VAS, Revenue Assurance and Long Distance Groups within the
Company to obtain traffic information for all GSM clients in
Brazil.
|
Jan.
- Dec. 2009
|
880.000
|
>
Customer Profiling
|
>
CP Latam is the
TI software tool that dramatically improves the ability to understand
customer trends, thereby improving marketing strategies. CP Latam gathers
information on every contact a customer may have with its
telecommunication operator, including phone calls, contact, letters, etc.,
creating a common view. By processing personal and traffic data, CP Latam
elaborates behavioral and economic indicators to conduct decisional
analysis.
>
TI shall provide new releases for CP LATAM in the course of 2009,
incorporating a number of new functionalities (evolution); In addition,
maintenance and application management as well as remote support to
operations shall also be provided.
|
Allows
the Marketing area to create Segmented Direct Marketing
Actions;
Allows
the Marketing area to create Segmented Offers / Products.
|
Jan.
- Dec. 2009
|
604.000
|
>
SISO
|
>
SISO is the system dedicated to the management of info related to the
sales of handsets, SIM cards and related services.
>
TI shall provide a new release for SISO in the course of 2009,
incorporating a number of new functionalities (evolution); in addition,
maintenance and application management as well as remote support to
operations shall also be provided.
|
Allows
the Sales area to make the necessary analysis involving all the Sell-in
and Sell-out processes.
|
Jan.
- Dec. 2009
|
186.000
|
15
Information
Technology – Projects 0000 Xxxxxx (2/3)
Project
|
Benefit
|
Timing
|
Price
(euro)
|
|
Revenue
Assurance Package
|
>
The RAP System is a Revenue Assurance enabling platform. It is designed
with a “best of breed” approach in order to be efficient and robust and
allow a “fast track” implementation of the monitoring
requirements.
>
It supports both the “classical RA Approach” (balancing and reject
monitoring) and a more “transaction oriented” Revenue Assurance
approach.
>
TI shall provide 4 new releases of RAP in the course of 2009,
incorporating a number of new functionalities (evolution) and will provide
the enhancements of the platform to take into account the new version of
the operating system, DB and reporting tool.
>
TI will provide a Remote Support Group which will provide second level
assistance to XXX Brasil and will be activated in case of s/w bugs, system
crash, critical system performance problems, need of urgent chances in
processing flow.
|
To
answer Revenue Assurance and Billing areas demands through controls
improvements in CDR process from mediation platform thru mediation, pre
paid, post paid, interconnection and co-billing systems. Better
information accuracy and performance improvement in the KPI analysis, due
to the development of detailed and user-friendly reports, with
comprehensive statistics data from different periods.
|
Jan.
- Dec. 2009
|
900.000
|
Traffic
Data Collection CDR Archiving
|
>
Cdr Archiving collects from the mediation systems and the clearing house (
TAP Traffic) the traffic data to store it, fulfilling the magistracy
brazilian rules.
>
TI shall provide maintenance and application management as well as remote
support to operations.
|
to
maintain the system fully operational
|
Jan.
- Dec. 2009
|
192.000
|
Security
- PCS Project
|
>
Security is one of the most important issues to be faced by any IT
department in a telecommunications Company.
>
Xxx Brasil and Telecom Italia, in order to comply the Sarbanes Oxley Act,
shall deploy an Identity and Access Management system that can efficiently
support a Company cross functional process. In the year 2008, a number of
functionalities shall be implemented and deployed in the PCS System. XXX
Brasil is responsible for overall design and for the implementation of the
necessary infrastructure whereas TI shall leverage software reusability in
order to speed-up deployment.
>
Specifically, in its role as support group, TI shall package and support
installation of the s/w kit, produce integration test plans, support
integration tests and User Acceptance Tests, provide training and all
necessary documentation.
|
Provide
Automatisation and Control:
Manage
user identities and entitlements, authentication, authorization and
accounting of the user accessing the majority of Xxx Brasil
applications
Trace
the management activities of the user credentials (user id and password)
and entitlements (SAP);
Trace
the user accesses to the applications ‘PCS connected’.
|
Jan.
- Dec. 2009
|
900.000
|
16
Information
Technology - Projects 0000 Xxxxxx (3/3)
Project
|
Benefit
|
Timing
|
Price
(euro)
|
|
>
Mobile Advertising Platform Evolution:
|
>
The application which supports Mobile Campaign Service, Opt-in (customer
permission to receive advertising) and TimSpot service shall be improved
and enhanced based on XXX Brasil requirements (evolutive
maintenance)
|
Possibility
to launch new VAS products with reduced time to market
|
Jan.-Dec.
2009
|
200.000
|
>
IT Network Technical support
|
The
Technical Consulting is focused on:
>
ITnet Backbone evolution toward the MPLS technology
>
Upgrade of the Data Centre of Xxxxx Xxxxx
>
Internet POP in Xxxxx Xxxxx
>
Technology transfer about MPLS IT Networks
>
Interdata Center Links Upgrade
>
Network and traffic analysis
|
Technological
update of network infrastructure; Guarantee
the quality and efficiency of network architecture.
|
Jan.-Dec.
2009
|
160.000
|
>
IT Alarm audit and System mgt for PCS
|
Delivery
of an alarm audit system for PCS
>
realtime monitoring of abnormal accesses
>
alarms with several levels of severity (Fatal, Critical, Minor, Warning,
Harmless)
>
monitoring of administrators activity
>
alarms correlation and display
|
Ad
hoc monitoring of different applications
|
Jan.-Dec.
2009
|
420.000
|
TOTAL
INFORMATION TECHNOLOGY
|
5.012.000 |
17
Network
– Projects 0000 Xxxxxx (1/2)
Project
|
Benefits
|
Timing
|
Price
(euro)
|
Consulting
|
|||
CN
CS 2G/3G evolution and optimization
|
To
optimise Capex and Opex by applying a common TI group technology strategy
evolution.
|
January
- December 2009
|
42.347
|
CN
PS 2G/3G evolution
|
New
service implementation and to optimise Capex and Opex by applying a common
TI group technology strategy evolution.
|
January
- December 2009
|
56.826
|
IN
Services evolution
|
Support
Xxx Brasil to develop a network solution to allow IN Trigger
multiplatform
|
January
- December 2009
|
41.958
|
2G/3G
RAN (Radio Access Network) development and optimization
support
|
2G
and 3G RAN parameter fine tuning local and remote support; RAN resources
dimensioning and optimization; RAN designing and optimization process
review support; RAN quality assessment and quality improvement processes
review; Training courses on specific XXX Brasil needs and on TI proposals;
Technical support for testing and trials.
|
January
- December 2009
|
358.785
|
Guitar
Data Base Customization
|
to
make XXX BRASIL radio data base compatible to GUITAR
|
January
- December 2009
|
25.372
|
WiMax
technical scouting
|
know
how transfer on WiMax technology; scenario analysis support for WiMax
introduction; network solution selection and testing
support
|
January
- September 2009
|
37.678
|
NETEP
|
Sharing
TI own technological scouting process and dimensioning tools for network
evolution analysis.
|
January
- December 2009
|
327.635
|
ESB/SOA
|
Definition
of Flexible Service architecture and best practices.
|
January
- June 2009
|
46.748
|
Revenue
e TTA
|
Revenue
assurance.
|
January
- June 2009
|
46.748
|
Process
Assessment & Review
|
Vas
Quality Assurance - Change Management – Fault Management
|
January
- December 2009
|
137.564
|
ESM
|
OSS
architecture optimization
|
January
- June 2009
|
27.852
|
Smart
Platform based services
|
supporto
Bella definizione e implementazione dei processi di OM relativi xxxx Xxxxx
Platform
|
January
- December 2009
|
34.580
|
PVV
One backbone
|
Architecture
review, OPEX Reduction
|
January
- December 2009
|
230.230
|
Supporto
alla progettazione low-level design IpBB
|
Architecture
optimization, OPEX Reduction
|
January
- December 2009
|
89.688
|
Supporto
evoluzione architetturale Soft Switch Italtel
|
Architecture
review, Service quality
|
January
- December 2009
|
30.272
|
PVV
Metro Network
|
Transport
network quality
|
January
- December 2009
|
43.873
|
Service
Application Class 5 Based
|
New
service implementation and to optimise Capex and Opex by applying a common
TI group technology strategy evolution.
|
January
- December 2009
|
29.033
|
Integrated
Device Management
|
IDM
architecture evolution and best practices
|
January
- June 2009
|
27.852
|
Support
to Metro Network new services integration
|
New
service implementation and to optimise Capex and Opex by applying a common
TI group technology strategy evolution.
|
January
- December 2009
|
25.935
|
18
Project
|
Benefits
|
Timing
|
Price
(euro)
|
plug
& play
|
|||
SG-VAS
|
Services
and quality architecture improvement
|
February
– December 2009
|
137.088
|
Sistemi
Sicurezza Rete
|
Network
security improvement
|
February
– December 2009
|
178.368
|
TAS
|
Services
and quality architectural improvement
|
February
– December 2009
|
186.816
|
[ILLEGIBLE]
|
[ILLEGIBLE]
|
February
– December 2009
|
19.188
|
19
Network
– Projects 0000 Xxxxxx (2/2)
Project
|
Benefits
|
Timing
|
Price
(euro)
|
Outsourcing
& Other Services
|
|||
Guitar
2G/3G - Licence Renewal
|
Exploiting
TI own radio planning tool.
|
January
- December 2009
|
120.000
|
Erato-Licence
Renewal
|
to
optimize radio channels dimensioning process and increase
efficiency.
|
January
- December 2009
|
25.000
|
I-box2009
license fee
|
Reducing
Time to Market for VAS launch.
|
January
- December 2009
|
105.000
|
TGDS
- 2009 license fee (Easy Config - 6 mesi, EIR/IMEI manager, Traffic
steering, La sai Chiama ora)
|
Allowing
operator to improve time to market in launching of new VAS through a
multiservice platform (in xxx brasil network)
|
January
- December 2009
|
154.370
|
DBR
2009 evolution maintenance
|
To
continue to use the actual sistem according to network evolution (new
Network Element SW/HW release)
|
February
- December 2009
|
222.696
|
XXXX
2009 evolution maintenance
|
To
continue to use the actual sistem according to network evolution (new
Network Element SW/HW release)
|
February
- December 2009
|
183.776
|
i-NMS
2009 evolution maintenance (mandatory evolution)
|
To
continue to use the actual sistem according to network
evolution
|
February
- December 2009
|
309.576
|
Operation
and Maintenance Support for IBOX – Outsourcing
|
Skilled
Support for O&M Activity
|
January
- December 2009
|
630.000
|
Operation
and Maintenance Support for TGDS - Easy Config, Traffic Steering, EIR, Lo
Sai/Chiama Ora
|
Skilled
Support for O&M Activity
|
January
- December 2009
|
223.625
|
Development
of network planning tools
|
Support
to the network dimensioning: Improvement of budget process and definition.
Updating of related tools according to network evolution (e.g. 3G, WiMax,
)
|
January
- December 2009
|
118.550
|
Technical
Support to the development of network planning tools
|
Technical
support (models & algorithms definition, ...) – know how transfer -
Training on the job
|
January
- December 2009
|
39.878
|
SQM
|
Customization
services for VAS (SMS e MMS)
|
February
- December 2009
|
109.000
|
SMOP
|
Customization
services
|
February
- December 2009
|
113.816
|
ANTS
|
Customization
services
|
February
- December 2009
|
113.816
|
SANS
|
Customization
services and Evolution Maintenance
|
February
- December 2009
|
148.576
|
TOTAL
INFORMATION TECHNOLOGY
|
4.800.115 |
20