[***] INDICATES THAT TEXT HAS BEEN OMITTED WHICH IS THE SUBJECT OF A
CONFIDENTIAL TREATMENT REQUEST. THIS TEXT HAS BEEN FILED SEPARATELY WITH THE
SEC.
EXHIBIT 10.19
ADDENDUM ONE
TO THE
LICENSE AND DISTRIBUTION AGREEMENT
BETWEEN
DELL PRODUCTS L.P.
AND
COMMVAULT SYSTEMS, INC.
This Addendum One ("Addendum One") to the Software License Agreement dated
December 17, 2003 (the "Agreement"), is entered into by and between DELL
PRODUCTS L.P. (HEREINAFTER "DELL") WITH ITS PRINCIPAL PLACE OF BUSINESS AT XXX
XXXX XXX, XXXXX XXXX, XXXXX 00000, AND COMMVAULT SYSTEMS, INC., (HEREINAFTER
"COMMVAULT") A DELAWARE CORPORATION HAVING A PRINCIPAL PLACE OF BUSINESS AT 0
XXXXXXXX XXXXX, XXXXXXXXX, XXX XXXXXX 00000 AND IS EFFECTIVE AS OF THE 11TH DAY
OF MARCH, 2004 (THE "EFFECTIVE DATE")
RECITALS
WHEREAS, COMMVAULT and Dell entered into the Agreement through which COMMVAULT
granted Dell various rights to distribute certain COMMVAULT software products;
WHEREAS, the parties now desire to amend the Agreement.
NOW THEREFORE, in consideration of the mutual covenants and promises set forth
herein and for other good and valuable consideration, the receipt of which both
parties hereby acknowledge, Dell and COMMVAULT agree as follows:
Any capitalized terms defined in this Addendum are specific to this Addendum
only, and do not modify or change the meaning set forth in the Agreement. Unless
expressly defined in this Addendum, the capitalized terms in this Addendum are
as defined in the Agreement. The Agreement shall remain in full force and effect
except as supplemented and amended herein.
1. COMMVAULT agrees to assist Dell with processing orders and key codes for as
long as Dell continues to offer customers COMMVAULT software products. Both
parties will work to define a mutually agreeable process.
Customer Data: To the extent that COMMVAULT received Dell's customer data,
including but not limited to customer name, telephone number, address, email
address or any data that identifies a particular customer ("Customer Data"),
COMMVAULT shall (i) treat such data as confidential in accordance with the
Confidentiality provisions of this Agreement, Dell's posted Privacy Policy, as
attached Exhibit A to this Addendum One, and any applicable laws, rules, and
regulations; (ii) use such data only as necessary to perform the requested
service and not for any independent marketing activities, and (iii) transmit
such data via secure means.
In the event that Dell's Privacy Policy changes and Dell desires to update the
policy, Dell shall notify COMMVAULT of the change by written notice, at which
time Exhibit A of this Addendum One will be deemed to have been amended with the
updated policy.
2. Replace the first sentence of section 3.1 with the following:
"Within [***] days after the end of Dell's fiscal quarters, as
described in Section 3.4 below, Dell will report and pay COMMVAULT a per copy
royalty as set forth in the Pricing Supplement for each copy of the Licensed
Product(s) distributed by Dell for revenue."
3. Add the following section 3.4:
Confidential 4/26/2004
Page 1
"3.4 Dell shall submit royalty reports within [***] days after the end
of Dell's [***]. For the purposes of royalty reporting, Dell's [***] are
approximately: [***]."
4. The Pricing Supplement to Agreement is hereby replaced in its entirety with
the attached Exhibit B to this Addendum. For clarification purposes, the term
"Update Protection" shall mean that COMMVAULT will provide, on a when-and-if
available basis, any error fixes, release updates and modifications but not any
new functionality sets that are sold separately by COMMVAULT, as evidenced by a
separate sku classification and shall also include Level III support, as
specified in Section 4.0 of Schedule C to the Agreement.
No other changes or modification are intended by this Addendum. All other terms
and conditions of the Agreement are in effect.
IN WITNESS WHEREOF, the parties have executed this Addendum by their duly
authorized representatives as of the date first set forth above.
COMMVAULT SYSTEMS INC. DELL PRODUCTS L.P.
By: /s/ Xxxxx Xxxx By: /s/ Xxxxxx Xxxxxxx
------------------------------- -----------------------------
Name: Xxxxx Xxxx Name: Xxxxxx Xxxxxxx
----------------------------- ---------------------------
Title: VP Business Development Title: Senior Manager
---------------------------- --------------------------
Date: 4/27/04 Date: May 5, 2004
----------------------------- ---------------------------
Confidential 4/26/2004
Page 2
EXHIBIT A
DELL'S PRIVACY POLICY
DELL'S PRIVACY POLICY
As posted on xxx.xxxx.xxx
Dell respects your privacy. Across our business, around the world, we will only
collect, store and use your personal information for defined purposes. We use
your information to support and enhance our relationship with you, for example,
to process your purchase, provide service and support, and share product,
service and company news and offerings with you. We do not sell your personal
information. We only share your personal data outside the Dell family of
companies with your consent, as required by law or to protect Dell, its
customers, or the public, or with companies that help Dell fulfill its
obligations with you, and then only with partners who share Dell's commitment to
protecting your privacy and data. At any time you may contact Dell with any
privacy questions or concerns you may have. You also may ask at any time to see
the data you have given us and request correction or deletion. We strive to
ensure a high level of security and confidentiality.
PRIVACY AND DATA SECURITY
At Dell, your right to privacy and data security is a primary concern. That's
why, when you visit xxxx.xxx, we help you maintain control over your personal
data on the Internet. Below are the guidelines we use for protecting the
information you provide us during a visit to our Internet site or when you use
our online support offerings such as xxxxxxx.xxxx.xxx or support applications
loaded on your computer. Please refer to your warranty statement or Dell's Total
Satisfaction Policy for policies that apply to information contained on hard
drives returned to Dell. Other Dell and Dell co-branded sites may operate under
their own privacy and security policies. Visit xxx.xxxxxx.xxx/xxxxxxxxxx to
learn more about how to protect your privacy on the Internet through a consumer
education campaign called Online E-ssentials, developed by Dell in partnership
with the National Consumers League.
Dell is a proud participant in the BBB Online(R) Privacy Program. The BBB OnLine
Privacy Program is backed by an organization noted for its expertise and
experience in conducting successful national self-regulation programs--the
Council of Better Business Bureaus. The mission of BBB OnLine is to promote
trust and confidence on the Internet by advocating ethical online business
practices. Further information about this program is available at
xxxx://xxx.xxxxxXxxx.xxx.
Dell's Privacy statement discloses the privacy guidelines for the entire
domestic Dell Web site. THE GUIDELINES AT THIS SITE ARE APPLICABLE ONLY TO THIS
DOMESTIC WEB SITE.
LOGO
DELL ONLY ASKS FOR SPECIFIC TYPES OF PERSONAL INFORMATION
In a few areas on our Web site and online customer support tools, we ask you to
provide information that will enable us to enhance your site visit, to assist
you with technical support issues or to follow up with you after your visit. It
is completely optional for you to participate.
For example, we request information from you when you:
1. Register on xxxx.xxx
2. Request a quote
3. Place an order
4. Provide feedback in an online survey
5. Participate in a sweepstakes or other promotional offer
6. Request e-mail notification of your order status (called
"Order Watch")
7. Subscribe to a newsletter or a mailing list
Confidential 4/26/2004
Page 3
8. Request assistance from our "Product Advisor"
9. Fill our a support request
In each of the instances above, we may ask for your name, e-mail address, phone
number, address, type of business, customer preference information, customer
number and service tag number, as well as other similar personal information
that is needed to register or subscribe you to services or offers. If we ever
ask for significantly different information we will inform you. In the case of
newsletters or mailing lists, you will be able to "unsubscribe" to these
mailings at any time.
DELL ONLY USES YOUR PERSONAL INFORMATION FOR SPECIFIC PURPOSES
The information you provide will be kept confidential and used to support your
customer relationship with Dell. Among other things, we want to help you quickly
find information on xxxx.xxx and alert you to product upgrades, special offers,
updated information and other new products and services from Dell. Agents or
contractors of Dell who have access to your personal information and prospect
information are required to keep the information confidential and not use it for
any other purpose than to carry out the services they are performing for Dell.
Dell may enhance or merge your information collected at its site with data from
third parties for purposes of marketing products or services to you.
In addition, Dell may be required to disclose personal information in connection
with law enforcement, fraud prevention, regulation, and other legal action or if
Dell reasonably believes it is necessary to do so to protect Dell, its
customers, or the public.
YOU CAN OPT-OUT OF RECEIVING FURTHER MARKETING FROM DELL AT ANY TIME
Periodically, we may send you information about our various products and
services, or other products and services we feel may be of interest to you. Only
Dell (or agent working on behalf of Dell and under confidentiality agreements)
will send you these direct mailings. If you do not want to receive such
mailings, simply tell us when you give us your personal information. Or, at any
time you can easily opt-out of receiving further marketing from Dell by clicking
here.
DELL WILL NOT DISCLOSE YOUR PERSONAL INFORMATION TO ANY OUTSIDE ORGANIZATION FOR
ITS USE IN MARKETING WITHOUT YOUR CONSENT
Information regarding you (such as name, address and phone number) or your order
and the products you purchase will not be given or sold to any outside
organization for its use in marketing or solicitation without your consent. Your
information may be shared with agents or contractors of Dell for the purposes of
performing services for Dell.
INTERNET COMMERCE
The online store at xxxx.xxx is designed to give you options concerning the
privacy of your credit card information, name, address, e-mail and any other
information you provide us. Dell is committed to data security with respect to
information collected on our site. We offer the industry standard security
measures available through your browser called SSL encryption, (please see
Dell's Store Security page for details on these security measures). If at any
time you would like to make a purchase, but do not want to provide your credit
card information online, you may contact a sales representative over the
telephone. Simply call 0-000-XXX-XXXX. It has always been a Dell practice to
contact customers in the event of a potential problem with your purchase or any
normal business communication regarding your purchase.
CUSTOMIZED EXPERIENCE
We use technology to help us deliver customized visitor experiences. At Dell, we
primarily use "cookies" to help us determine which service and support
information is appropriate to your machine and to maintain your shopping
experience in our online store. Our use of this technology does not mean that we
automatically know any information about you. We might be able to ascertain what
type of computer you are using, but beyond that, our use
Confidential 4/26/2004
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of cookies is designed only to provide you with a better experience when using
xxx.xxxx.xxx. Dell has no desire or intent to infringe on your privacy while
using the xxxx.xxx site. For more information about our use of cookies, please
click here.
THIRD-PARTY SALES
Please be aware that other web sites that may be accessed through our site may
collect personally identifiable information about you. The information practices
of those third-party web sites linked to Xxxx.xxx are not covered by this
privacy statement. We generally use the "___" symbol to xxxx links that go to
third-party sites.
You are solely responsible for maintaining the secrecy of your passwords or any
account information. Please be careful and responsible whenever you're online.
If you post personal information online that is accessible to the public, you
may receive unsolicited messages from other parties in return. While we strive
to protect your personal information, Dell cannot ensure or warrant the security
of any information you transmit to us, and you do so at your own risk.
CHILDREN'S PRIVACY (AGE 12 AND UNDER)
Dell takes children's privacy seriously.
Dell does not seek to collect personal information about children through its
Web site. Dell does not condition a child's participation in an activity on the
disclosure of more personal information than is reasonably necessary to
participate in the activity.
If we become aware that a person submitting a personal information to us through
any part of our Web site is a child, we delete the information as soon as we
discover it and do not use it for any purpose, nor do we disclose it to third
parties.
Since we do not seek to collect any personal information about children, and we
delete any information collected inadvertently as soon as we discover that a
child has submitted it, we typically retain no information about children that
could be reviewed or deleted. If a parent requests review or deletion of
information about their child before we have discovered and deleted the
information, then we will of course honor that request.
OTHER WEB SITES
Dell's Web site contains links to other Web sites that are not operated by Dell.
Dell is not responsible for the privacy practices of the Web sites that it does
not operate. Some parts of the Web site are animated using various downloadable
applications, such as Macromedia's Shockwave/Flash. We also make video available
through RealNetwork's Media-Player, and use the video hosting services of
Xxxxxxxxx.xxx. Futures-Careers, Macromedia, RealNetworks, and Xxxxxxxxx.xxx
operate under their own privacy and security policies, and the way they may
collect and use information can be further evaluated at: xxx.xxxxxxxxxx.xxx,
xxx.xxxxxxxxxxxx.xxx, and xxx.xxxxxxxxx.xxx.
CONTACT DELL
Dell is the sole operator of the Dell Web site. If you would like to contact us
for any reason regarding our privacy practices, please write us at the following
address:
Dell Computer Corporation
Attention: Privacy
Xxx Xxxx Xxx
Xxxxx Xxxx, Xxxxx 00000
You may also click here and fill out the e-mail form under the topic: "Privacy
Info: Request"
Confidential 4/26/2004
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DELL WANTS TO HELP YOU KEEP YOUR PERSONAL INFORMATION ACCURATE
You can request the individual information that Dell has collected by submitting
a request here. To view or edit the information that has been stored online,
please visit the My Account section of the Dell Web site.
Effective Date: Oct. 11, 2003
Confidential 4/26/2004
Page 6
EXHIBIT B
PRICING SUPPLEMENT
TO THE SOFTWARE LICENSE AGREEMENT
BETWEEN DELL PRODUCTS L.P.
AND COMMVAULT SYSTEMS INC.
SKU DESCRIPTION [***] [***] MSRP DISCOUNT
--------------- ----- ----- ---- --------
CommServe [***] [***] $ [***] [***]
WINDOWS/LINUX/NETWARE Media Agent (SAN or LAN) with 1 OS XXX [***] [***] $ [***] [***]
LAN Drive Pack with SLMS (per drive) [***] [***] $ [***] [***]
SAN Drive Pack with DDS and SLMS (per drive) [***] [***] $ [***] [***]
DDO: direct to disk option (per media agent) [***] [***] $ [***] [***]
OS XXX-WINDOWS/NETWARE/LINUX [***] [***] $ [***] [***]
Application XXX-WINDOWS [***] [***] $ [***] [***]
OS XXX-UNIX [***] [***] $ [***] [***]
Tier I UNIX Media Agent (SAN or LAN) with 1 OS XXX [***] [***] $ [***] [***]
Tier II UNIX Media Agent (SAN or LAN) with 1 OS XXX [***] [***] $ [***] [***]
Tier 1 Application XXX-UNIX [***] [***] $ [***] [***]
Tier II Application XXX-UNIX [***] [***] $ [***] [***]
GalaxyExpress LAN Suite includes: [***] [***] $ [***] [***]
GalaxyExpress (key code upgrade to Galaxy)
1 Windows, Storage Server2003, Linux or Novell MediaAgent included
Includes support for up to 6 drive library for list of Dell supported
drives/libraries
3 FS Agents (can purchase more FS agents from list above) for Windows, UNIX, Linux
or Novell
1 Windows Application xXX (can purchase more Windows (only) APP agents from list
above)
Max 25 total clients (agents), no san spt + other Gexpress limitations
Upgrade key to unlock GalaxyExpress functionality to Galaxy $ [***] [***]
DELL 1YR UPDATE 3YR UPDATE
SKU DESCRIPTION SW COST PROTECTION PROTECTION
--------------- ------- ---------- ----------
CommServe $ [***] $ [***] $ [***]
WINDOWS/LINUX/NETWARE Media Agent (SAN or LAN) with 1 OS XXX $ [***] $ [***] $ [***]
LAN Drive Pack with SLMS (per drive) $ [***] $ [***] $ [***]
SAN Drive Pack with DDS and SLMS (per drive) $ [***] $ [***] $ [***]
DDO: direct to disk option (per media agent) $ [***] $ [***] $ [***]
OS XXX-WINDOWS/NETWARE/LINUX $ [***] $ [***] $ [***]
Application XXX-WINDOWS $ [***] $ [***] $ [***]
OS XXX-UNIX $ [***] $ [***] $ [***]
Tier I UNIX Media Agent (SAN or LAN) with 1 OS XXX $ [***] $ [***] $ [***]
Tier II UNIX Media Agent (SAN or LAN) with 1 OS XXX $ [***] $ [***] $ [***]
Tier 1 Application XXX-UNIX $ [***] $ [***] $ [***]
Tier II Application XXX-UNIX $ [***] $ [***] $ [***]
GalaxyExpress LAN Suite includes: $ [***] $ [***] $ [***]
GalaxyExpress (key code upgrade to Galaxy)
1 Windows, Storage Server2003, Linux or Novell MediaAgent included
Includes support for up to 6 drive library for list of Dell supported
drives/libraries
3 FS Agents (can purchase more FS agents from list above) for Windows, UNIX, Linux
or Novell
1 Windows Application xXX (can purchase more Windows (only) APP agents from list
above)
Max 25 total clients (agents), no san spt + other Gexpress limitations
Upgrade key to unlock GalaxyExpress functionality to Galaxy $ [***] $ [***] $ [***]
Confidential 4/26/2004
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