EXHIBIT 10.17
ELECTRIC MASTER SERVICES AGREEMENT
LIGHTWAVE
Customer: NetVoice Technologies, Inc.
Sales Order #: DLLS0031
Sales Order Date: 05/28/1999
Desired Due Date: 06/18/1999
This MASTER SERVICES AGREEMENT is entered into this day, May 25, 1999, by
and between Electric Lightwave, Inc., a Delaware corporation, 0000 XX 00xx
Xxxxxx, Xxxxxxxxx, Xxxxxxxxxx 00000 ("XXX") and NetVoice Technologies, Inc.
("Customer"):
1. SERVICES. XXX agrees to provide to Customer and Customer agrees to
procure from XXX certain communication services to be described in Sales
Order(s) issued and agreed upon by the parties. Once agreed upon and
accepted by the parties, such Sales Order(s) will become a part of this
Agreement and be binding upon the parties hereto. Each Sales Order will
describe the communication services to be provided ("Services"), the agreed
to term ("Contract Term"), the recurring (monthly) and/or non-recurring
(provisioning or other) charges, and such information as may be necessary.
2. INSTALLATION DATE. The Installation Date will be the date confirmed
in writing by XXX. If facilities are not available on Customer's Desired
Due Date, the Installation Date will be the date that XXX can provide end
to end connectivity on ELI's facilities. Customer will accept Services on
the Installation Date.
3. TERM. Customer agrees to purchase the Services for the Contract Term
as set forth on the attached Sales Order(s). Subject to the earlier
termination provisions set forth herein, at the end of the Contract Term,
this Agreement will automatically continue on a month-to-month basis until
terminated by either party upon 30 days written notice.
4. RATES AND CHARGES. Rates and charges will be set forth on the Sales
Order(s) and will commence on the Installation Date. Any monthly recurring
charges ("MRC") will be billed in advance each month in accordance with the
Sales Order(s). Any nonrecurring charges ("NRC") will be billed on the
first invoice after the Installation Date, or if the NRC are incurred after
the Installation Date, such charges will be billed on the next invoice
thereafter. XXX may adjust the rates and charges for the renewal terms
upon written notice provided at least 90 days prior to the end of the
Contract Term or any renewal hereof. Payments are due on or before the
30th day of month. XXX may assess a late fee of 1 1/2% per month (not to
exceed the maximum rate allowed under state law) on all balances not paid
when due. Customer will pay any and all costs incurred in collection of
rates and charges due and payable, including reasonable attorney's fees,
whether or not a suit is instituted. XXX has the option to suspend
services until payment is made. Termination of Services may follow.
All payments hereunder will be in U.S. dollars.
5. DEPOSITS. Without waiving any right of termination or any other rights
hereunder, XXX may require Customer to tender a deposit, of up to two (2)
months of revenue, to guarantee payment hereunder if (1) Customer fails to
make a payment when due, (2) Customer files for bankruptcy, or (3)
additional service orders exceed established credit limits initially
approved by XXX. Upon request, Customer will provide XXX with information
regarding payment history for communications services, number of years in
business, financial statement analysis and commercial credit bureau rating.
Acceptance of any Sales Order issued hereunder is subject to final approval
by ELI's Credit Department.
6. TAXES. Customer is responsible for payment of any and all federal,
state and local taxes, charges or surcharges imposed on or based upon the
provision, sale or use of ELI's services (excluding taxes based upon ELI's
income). XXX will collect all such taxes, charges, and surcharges unless
Customer provides XXX with proof of exemption. Customer will indemnify XXX
for any and all costs, claims, taxes, charges, and surcharges levied
against XXX relative to such exempt status.
7. TARIFF APPLICATION. Customer acknowledges that the Services may be
subject, in whole or in part, to one or more provisions of state or federal
tariffs filed by XXX. In the event of any conflict between any provision
of this Agreement and any provision of such tariff, the provision of such
tariff will control. This Agreement and the Services will be subject to
such modifications as may be required or authorized by any regulatory
agency in the exercise of its lawful jurisdiction.
8. COMPLIANCE WITH LAW. This Agreement is subject to all applicable
federal, state and local laws, and regulations, rulings, orders, and other
actions of governmental agencies ("Rules"), including, but not limited to:
the Communications Act of 1934 as amended by the Telecommunications Act of
1995, the rules and regulations of the Federal Communications Commission
("FCC"), and the obtaining and continuance of any required approvals,
authorizations, or tariffs filed with the FCC or any other governmental
agency. XXX will use its good faith reasonable efforts to obtain, retain,
and maintain such approvals and authorizations. If any such Rule adversely
affects the Services or requires XXX to provide Services other than in
accordance with the terms of this Agreement, either party may, without
liability to the other party, terminate the affected Services upon 30 days
prior written notice to the other party. In performing their obligations
under this Agreement, the parties will comply with all applicable federal,
state and local laws, regulations, rules and orders. When Customer uses
the Services to carry a mixture of intrastate and interstate
communications, Customer warrants that the interstate communications will
constitute at least 10% of the total communications carried over the
Services. Upon request, Customer will make its records available to EL"I
for inspection and verification.
9. COMPATIBILITY. Unless otherwise provided, Customer will provide
equipment compatible with the Services and ELI's network and facilities.
Customer will bear the cost of any additional protective apparatus
reasonably required to be installed because of the use of ELI's network or
facilities by Customer, Customer's lessees or assignees.
10. NON-INTERFERENCE. Customer's use of the Services provided herein and
any equipment associated therewith will not: (a) interfere with or impair
service over ELI's network or facilities; (b) impair privacy of any
communications over such network or facilities; (c) cause damage of any
nature to ELI's assets; (d) be used to frighten, abuse, torment or harass
another; or (e) create hazards to ELI's officers, directors, employees,
subcontractors, agents or users of the aforementioned network or
facilities.
11. MAINTENANCE AND UPGRADE OF FACILITIES. XXX will maintain its
facilities and equipment used to provide the Services at no additional
charge to customer, except where work or service calls result from failure
or malfunction in, or improper operation of, Customer's facilities and/or
equipment. In such event, Customer will reimburse XXX for the cost of the
required maintenance at ELI's standard time and material rate plus any
federal, state and/or local taxes imposed upon XXX related to such
maintenance.
XXX reserves the right to suspend service for scheduled maintenance or
planned enhancements or upgrades to ELI's network without notice to
Customer.
12. ACCESS TO PREMISES. Customer will xxxxx XXX or cooperate with XXX in
obtaining access to its premises for the installation, operation, removal,
repair and maintenance of the facilities and equipment for the Services
hereunder.
13. LIMITED WARRANTY. XXX will use reasonable efforts, according to
industry standards to provide Services on a 24-hour-a-day, 7-day-per-week
basis. XXX does not warrant that Services will be provided without
interruptions. In case of a Services interruption of more than 24 hours
caused by XXX. XXX will credit Customer with ELI's service charge for the
period during which the Services were interrupted. Such credit will not be
given for Services interruption caused by Customer or by activities or
facilities furnished by Customer or third parties.
XXX MAKES THIS WARRANT IN LIEU OF ALL OTHER WARRANTIES AND MAKES NO OTHER
WARRANTY OR REPRESENTATION, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
14. LIMITED LIABILITY. ELI's liability and the exclusive remedy of
Customer for damages associated with the installation, provision,
termination, maintenance, repair or restoration of Services, will be solely
limited to an amount no greater than the amounts payable from Customer to
XXX during the Contract Term.
IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR LOSS OF USE,
INCOME OR PROFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
LOSSES.
The provisions of this Paragraph 14 will survive the termination of this
Agreement and any Sales Order(s) issued hereunder.
15. INDEMNIFICATION. XXX and Customer will indemnify, hold harmless, and
defend the other, its officers, directors, affiliated companies, employees,
agents and subcontractors from liabilities, claims or damages arising out
of personal injury or death or damage to property to the extent caused by
the indemnifying party's breach of any representation, warranty, term or
provision herein or to the extent caused by the acts or omissions of such
party, its employees, agents or subcontractors in its performance
hereunder.
The provisions of this Paragraph 15 will survive the termination of this
Agreement and any Sales Order(s) issued hereunder.
16. CONFIDENTIALITY. In the course of performance hereunder, the parties
may have access to certain information, the ownership and confidential
status of which is highly important to the other party, including, but not
limited to: information about products, services, business plans, trade
secrets, discoveries, ideas, designs, drawings, specifications, techniques,
models, data, programs, documentation, processes, know-how, customer lists,
marketing plans, and financial and technical information and other
information treated or designated by one of the parties as confidential
(herein referred to as "Confidential Information").
Neither party will disclose the other party's Confidential Information,
directly, or indirectly under any circumstances or by any means, to any
third person without the express written consent of the other party, and
neither party will copy, transmit, reproduce, summarize, quote, or make
commercial or other use whatsoever of the other party's Confidential
Information, except as may be necessary to perform its duties hereunder,
Each party will exercise the highest degree of care in safeguarding the
other party's Confidential Information against loss, theft or other
inadvertent disclosure and take all steps necessary to maintain such
confidentiality.
The provisions of the this Paragraph 16 will survive the termination of
this Agreement and any Sales Order(s) issued hereunder.
17. TERMINATION. Either party may terminate this Agreement or any Sales
Order(s) issued hereunder upon 30 days written notice to the defaulting
party, if the defaulting party: (a) breaches any term or provision herein
and fails to cure such breach within the said 30 days; or (b) makes an
assignment for the benefit of creditors; or (c) has any proceedings filed
against it under any law relating to creditor's rights in general.
XXX may terminate the Services if Customer fails to pay any invoice within
30 days of the date of the invoice.
Upon early termination for any reason, other than breach by XXX, Customer
will immediately reimburse XXX the costs of any special construction
incurred by XXX to provide Services hereunder. In addition, all rates and
charges set forth herein for the entire Contract Term will become
immediately due and payable by Customer to XXX.
18. FORCE MAJEURE. In the event that either party's performance is
delayed, prevented, obstructed, or inhibited because of any Act of God,
fire, casualty, delay or disruption in transportation, flood, war, strike,
lockout, epidemic, destruction or shut-down of facilities, shortage or
curtailment, riot, insurrection, governmental acts or directives, any full
or partial failure of any communications or computer network or any cause
beyond such party's reasonable control, the party's performance will be
excused and the time for the performance will be extended for the period of
delay or inability to perform resulting from such occurrence. The
occurrence of such an event will not constitute grounds for a declaration
of default by either party.
19. NOTICES. All notices required by or relating to the Services herein
will be in writing and will be sent to Customer at the address shown above
and to XXX at 0000 XX 00xx Xxxxxx, Xxxxxxxxx, Xxxxxxxxxx 00000, Attn:
Customer Service, with a copy to the Legal Department at the same address.
All such notices will be deemed given if mailed, postage pre-paid,
registered or certified mail, return receipt requested.
20. ASSIGNMENT. Customer may not assign its obligations hereunder without
the prior written consent of XXX, such consent will not be unreasonably
withheld.
21. WAIVER. The failure of either party to insist upon the performance of
any provision herein or to exercise any right or privilege granted to it
hereunder, will not be construed as a waiver of such provision or any
provisions herein, and the same will continue in full force. The various
rights and remedies given to or reserved by either party herein or allowed
by law, are cumulative, and no delay or omission to exercise any of its
rights will be construed as a waiver of any default or acquiescence, nor
will any waiver of any breach or any provision be considered a condonement
of any continuing or subsequent beach of the same provision.
22. AMENDMENTS, MODIFICATIONS AND SUPPLEMENTS. Any amendment,
modification, supplement or change hereto must be in writing and signed by
the parties hereto.
23. GOVERNING LAW. This Agreement and the Services hereunder will be
governed by and interpreted in accordance with the laws for the State where
the Services are to be provided.
24. ENTIRE AGREEMENT. This Agreement, together with the attached Sales
Order(s) and any addendum(s) and exhibit(s), set forth the entire agreement
of the parties with respect to the subject matter hereof, and supersedes
any prior agreement or understanding. If any provision hereof is held to
be invalid, void, or unenforceable, the remainder of the provisions will
nevertheless remain unimpaired and in effect.
Electric Lightwave, Inc.
A Delaware Corporation
BY:
------------------------------
TITLE:
------------------------------
DATE: 05/28/1999
------------------------------
NetVoice Technologies, Inc.
Customer
BY:
------------------------------
TITLE:
------------------------------
DATE: 05/28/1999
------------------------------
Mailing Address:
Electric Lightwave, Inc.
0000 X.X. 00xx Xxxxxx
Xxxxxxxxx, Xxxxxxxxxx 00000
(000) 000-0000 Fax: (000) 000-0000
ELECTRIC
-------------------------------------------------------------------------
LIGHTWAVE
Net Voice Technologies, Inc.
00000 Xxxxxxxx Xxxxx, #000
Xxxxxx, Xxxxx 00000
June 16, 1999
Account Number:
DEPOSIT RECEIPT
DATE RECEIVED SERVICE TYPE DESCRIPTION AMOUNT
06-16-99 Collocation ONE MONTHS MRC $6,915.00
Deposits are held in an escrow account and accrue interest for one year.
The deposit and interest will be credited to your account as long as
satisfactory payment history has been established.
Credit and Collections Department Mailing Address
0 000-000-0000 Post Office Box 3862
Fax: (000) 000-0000 Xxxxxxxxx, Xxxxxxxxxx 00000
Deposit Receipt Completed By: XXXXX XXXXXX
ELECTRIC
LIGHTWAVE OASIS SALES ORDER
Order Summary
Customer:
NetVoice Technologies, Inc. Sales Order #: DLLS0031
00000 Xxxxxxxx Xx., Ste. 101 PO#: 0
Xxxxxx, XX, 00000 Customer Account #: 0
000-000-0000 Sales Order Date: 05/28/1999
Desired Due Date: 06/08/1999
[ ] Local Number Portability (LPN)
Item Product Ordered Installation Monthly Term (yrs)
--------------------------------------------------------------------------
1 Collocate $800.00 $600.00 36 months (3)
2 Dialtone Lines OR $35.00 $25.00 36 months (3)
3 Internet $800.00 $1,040.00 36 months (3)
4 ISDN PRI $0.00 $5,250.00 36 months (3)
-------------------------------------------------------------------------
Totals $1,635.00 $6,915.00
Notes:
I have read, understand, and agree to the terms of this Service Order's
"Master Services Agreement". I understand that changes I request to this
order must be in writing and may result in a new turn-up date and an
additional charge to the order. I acknowledge that the pricing quoted in
the attached pricing sheets is proposed and does not become firm unless I
sign and date this Service Order within 90 days from the date submitted by
XXX, after which prices are subject to change. I acknowledge that XXX
Service Order processing does not start until XXX receives my completed and
signed order.
/s/ XXXXXXX XXXXX 8/28/99
------------------------------- --------------
Authorized Customer's Signature Date
Xxxxxxx Xxxxx President
------------------------------- --------------
Print Customer Name Title
ELECTRIC
LIGHTWAVE OASIS SALES ORDER
Service Order Sheet
Sales Order #DLLS0031 Date Created: 05/28/1999
Customer: NetVoice Technologies, Inc. Desired Due Date: 06/18/1999
--------------------------------------------------------------------------
Contract Term
Product Quantity/Options Months (yrs.)
--------------------------------------------------------------------------
Advantage LD [ ]Ded 1+ [ ]Sw 1+ [ ]Travel Cards
[ ]Ded TF [ ]Sw TF
--------------------------------------------------------------------------
All Calls [ ]Sw 1+ [ ]Sw TF [ ]Travel Cards
--------------------------------------------------------------------------
ATM [ ]Locations
--------------------------------------------------------------------------
Centrex, Joint Use [ ]Lines
--------------------------------------------------------------------------
Collocation Obtain add'l agreements from
(Private Line Product) legal dept. [X] 36 months (3)
--------------------------------------------------------------------------
Conference Calling [ ]
--------------------------------------------------------------------------
Dialtone LTS add. Required
Oregon State [ ]Hybrid [1]Lines [ ]Vmsg 36 months (3)
[ ]Trunks [ ]VPX [ ]Vmenu
--------------------------------------------------------------------------
Equipment [ ]
--------------------------------------------------------------------------
Foreign Exchange [ ]Trunks
--------------------------------------------------------------------------
Frame Relay [ ]Locations
--------------------------------------------------------------------------
Internet [1]Connections 36 months (3)
--------------------------------------------------------------------------
ISDN PRI D-Channel:[ ] [6]Data Only [ ]V&D only 36 months (3)
[ ]Dialable WB
--------------------------------------------------------------------------
Private Line Capacity Svc Type Inter/Intra
Long Haul [ ] [ ] [ ]
MAN Service [ ] [ ] [ ]
Optical Svcs [ ]Ded Ring [ ]Pt to Pt [ ]Pt to Multi
Virtual Access
[ ]Wholesale
--------------------------------------------------------------------------
Resale Pac Xxxx [ ]Lines [ ]Trunks [ ]Super Trks [ ]ISDN
-------------------------------------------------------------------------
Resale Sprint [ ]Lines [ ]Trunks [ ]ISDN PRI
--------------------------------------------------------------------------
Resale US West [ ]Lines [ ]Trunks [ ]ISDN
--------------------------------------------------------------------------
Residential [ ]Dialtone [ ]Dialtone w/1+ [ ]1+ only
--------------------------------------------------------------------------
RSVP [ ]Analog [ ]Digital
--------------------------------------------------------------------------
Transparent LAN (TLS) [ ]
--------------------------------------------------------------------------
Video Conferencing [ ]
--------------------------------------------------------------------------
Wholesale LD Dedicated Customers Switchless Customers
[ ]IMT [ ]1+ Orig [ ]Sw Access
[ ]EANT [ ]TF Orig [ ]Ded Access
[ ]1+ Term
--------------------------------------------------------------------------
--------------------------------------------------------------------------
Contract Term
Product Quantity/Options Months (yrs.)
--------------------------------------------------------------------------
Wholesale LTS [ ]FX not for resale
[ ]Lines [ ]Trunks [ ]ISDN PRI
[ ]All Calls for resale
[ ]Trunks [ ]ISDN PRI
--------------------------------------------------------------------------
Change/Cancel Form [ ]
--------------------------------------------------------------------------
Customer Link Worksheet [ ] State
--------------------------------------------------------------------------
Inside Wiring [ ]XXX to provide
--------------------------------------------------------------------------
Other - Describe:____________________________________
--------------------------------------------------------------------------
Sales Order #: DLLS0031
Customer: NetVoice Technologies, Inc.
[ ]Local Number Portability (LNP)
NRC MRC
If applicable: TLC (quote)
ATM/Fr. Relay (quote)
Other
Total (all sheets) $1,635.00 $6,915.00
I have read, understand, and agree to the terms of this Sales Order's
"Master Services Agreement" and other documents attached hereto. I
understand that changes I request to this order must be in writing and may
result in a new turn-up date and an additional charge to the order. I
acknowledge that the pricing quoted herein is proposed and does not become
firm unless I sign and date this Sales Order within 30 days from the date
submitted by XXX, after which prices are subject to change. I acknowledge
that XXX Sales Order processing does not start until XXX receives my
completed and signed order.
Authorized Customer Signature_______________________ Date________
Print Name_______________________ Title________
Remarks:
ELECTRIC
LIGHTWAVE Collocation
Pricing Sheet
Customer: NetVoice Technologies, Inc. Sales Order #: DLLS0031
PO#: 0
Completion Date: 06/18/1999 Customer Account #: 0
Term: 3 yrs Sales Order Date: 05/28/1999
City: Portland Desired Due Date: 06/18/1999
---------------------------------------------------------------------------------------------
Unit Install Total Monthly Unit Total
Quantity Code Product Description Price Install Price Monthly
---------------------------------------------------------------------------------------------
1 Collocation Space $800.00 $800.00 $600.00 $600.00
---------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------
Additional Services Minimum:
$1500.00
---------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------
Total Charges
---------------------------------------------------------------------------------------------
Monthly Recurring Charges $600.00
---------------------------------------------------------------------------------------------
Non-Recurring Charge $800.00
---------------------------------------------------------------------------------------------
Termination charge for multiple year rates:
monthly rate * number of months remaining * .40.
See Product Manager for National Expansion cities.
I have read, understand, and agree to the terms of this Sales Order's
"Master Services Agreement" and other documents attached hereto. I
understand that changes I request to this order must be in writing and may
result in a new turn-up date and an additional charge to the order. I
acknowledge that the pricing quoted herein is proposed and does not become
firm unless I sign and date this Sales Order within 30 days from the date
submitted by XXX, after which prices are subject to change. I acknowledge
that XXX Sales Order processing does not start until XXX receives my
completed and signed order.
Customer Signature /s/ XXXXXXX XXXXX Date 5/28/99
ELECTRIC
LIGHTWAVE Dialtone
Lines - Oregon
Pricing Sheet
Customer: NetVoice Technologies, Inc. Sales Order #: DLLS0031
PO#: 0
Completion Date: 06/18/1999 Customer Account #: 0
Term: 3 yrs Sales Order Date: 05/28/1999
Desired Due Date: 06/18/1999
---------------------------------------------------------------------------------------------
Unit Install Total Monthly Unit Total
Quantity Code Product Description Price Install Price Monthly
---------------------------------------------------------------------------------------------
1 Lines
Simple Business Line $25.00 $25.00
Basic Business Line - 2 way
Enhanced Business Service
PBX Interface
Hybrid Line
1 Installation (per line) $35.00 $35.00
Line Change Charge
DS1 Interface
DS1 Interface
Installation (per DS1)
High Usage Surcharge
Facility Transport Charge
Optional Simple/Basic Business Features
Call Waiting
Speed Call 8 numbers
Speed Call 30 numbers
Calling Number Delivery
Installation (per feature)
PIC Change Charge (per line)
EBS - Optional Features
Call Forward Busy - Programmable
Call Forward Don't Answer - Programmable
Six Way Conferencing
Music on Hold
Calling Number Delivery
Distinctive Ringing
Installation (per feature)
Voice Messaging* [ ] Old charge codes
Voice Messaging Usage (over 425 calls)
Voice Msg Basic
Voice Msg Plus
Voice Msg Basic (EBS)
Voice Msg Plus (EBS)
---------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------
Unit Install Total Monthly Unit Total
Quantity Code Product Description Price Install Price Monthly
---------------------------------------------------------------------------------------------
VM Voice Menuing (to DN or VM per menu)
VM Voice Menuing (to VM per menu)
Announcement Svc
Installation charge (per feature)
Voice Msg Change
Directory Numbers
Reserved Numbers
Installation
Vanity Numbers
Virtual Number
Installation
Interim Number Portability
Initial Path (per number)
Additional paths
Listings
Additional Listings
Non-published Service
Listing Change Charge
Custom Link (from worksheet)
Facility Termination
Installation
T-1 Facilities
Installation
Total Charges
Monthly Recurring Charges $25.00
Non-Recurring Charge $35.00
---------------------------------------------------------------------------------------------
*VM includes MWI, CFBL, CFDA features and 425 calls per month to VM box.
Early termination charge for term rates:
monthly rate * number of months remaining * .40.
I have read, understand, and agree to the terms of this Sales Order's
"Master Services Agreement" and other documents attached hereto. I
understand that changes I request to this order must be in writing and may
result in a new turn-up date and an additional charge to the order. I
acknowledge that the pricing quoted herein is proposed and does not become
firm unless I sign and date this Sales Order within 30 days from the date
submitted by XXX, after which prices are subject to change. I acknowledge
that XXX Sales Order processing does not start until XXX receives my
completed and signed order.
Customer Signature /s/ XXXXXXX XXXXX Date 5/28/99
ELECTRIC
LIGHTWAVE Retail Internet
Pricing Sheet
Customer: NetVoice Technologies, Inc. Sales Order #: DLLS0031
PO#: 0
Completion Date: __________ Customer Account #: 0
Term: 3 yrs Sales Order Date: 05/28/1999
City: Portland Desired Due Date: 06/18/1999
------------------------------------------------
Retail Pricing
---------------------------------------------------------------------------------------------
Unit Install Total Monthly Unit Total
Quantity Code Product Description Price Install Price Monthly
---------------------------------------------------------------------------------------------
1 Local Loop Access
1 DS1 Monthly $0.00 $0.00
Install $0.00 $0.00
DS3 Monthly
Install
LongHaul Local Loops
DS1 Monthly
Install
DS3 Monthly
Install
384 Kbps Frame Relay
000 Xxxx XXX
DS1 Frame Relay
000 Xxxx XXX
512 Kbps CIR
Dedicated DS1
1 DS1 (1.536 Mbps) $800.00 $800.00 $1,000.00 $1,000.00
Balanced 3.1 Mbps (2 DS1s)
Colocated Services*
Shared 10 Base-T Ethernet
10 Base-T Ethernet
DS3 High Speed Access*(HSSI port)
Select Speed (Mbps:)
Installation
Managed Router Service
Cisco 2501& CSU/DSU (DS1 package)
News Reader Service [ ] XXX Customer
1st 4 class C addresses
Add'l class C addresses
1 Net Trends $40.00 $40.00
---------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------
Unit Install Total Monthly Unit Total
Quantity Code Product Description Price Install Price Monthly
---------------------------------------------------------------------------------------------
Primary DNS
Installations
Ethernet Hub
News Reader Svce - 1st 4 class C addresses
News Reader Svce - Add'l class C addresses
Net Trends
Promotional Discount
TOTAL CHARGES
Monthly Recurring Charges $1,040.00
Non-Recurring Charge $800.00
---------------------------------------------------------------------------------------------
*Engineering approval required.
I have read, understand, and agree to the terms of this Sales Order's
"Master Services Agreement" and other documents attached hereto. I
understand that changes I request to this order must be in writing and may
result in a new turn-up date and an additional charge to the order. I
acknowledge that the pricing quoted herein is proposed and does not become
firm unless I sign and date this Sales Order within 30 days from the date
submitted by XXX, after which prices are subject to change. I acknowledge
that XXX Sales Order processing does not start until XXX receives my
completed and signed order.
Customer Signature /s/ XXXXXXX XXXXX Date 5/28/99
ELECTRIC
LIGHTWAVE ISDN PRI
Pricing Sheet
Customer: NetVoice Technologies, Inc. Sales Order #: DLLS0031
PO#: 0
Completion Date: __________ Customer Account #: 0
Term: 3 yrs [X] On Net Sales Order Date: 05/28/1999
City: Oregon [ ] Agent Order Desired Due Date: 06/18/1999
MRC Discount:
NRC Discount:
Existing MRC: SO
--------------------------------------------------------------------------------------------------------
Discounted
Unit Install Total Monthly Unit Total
Total
Quantity Code Product Description Price Install Price Monthly
Monthly
--------------------------------------------------------------------------------------------------------
ISDN Service
6 Data only PRI $1,050.00 $6,300.00
$5,250.00
Voice and Data
Dialable WideBand Service
Premier Call Features
DID Numbers
Off-Net T-1
ISDN Installation
6 Data Only PRI $750.00 $0.00
Voice and Data
Disable Wideband Service
Premier Call Features*
DID Numbers*
Off-Net T-1*
TOTAL CHARGES
Monthly Recurring Charges $6,300.00
$5,250.00
Non-Recurring Charges $0.00
--------------------------------------------------------------------------------------------------------
Termination charge for multiple year rates:
monthly rate * number of months remaining * .40.
I have read, understand, and agree to the terms of this Sales Order's
"Master Services Agreement" and other documents attached hereto. I
understand that changes I request to this order must be in writing and may
result in a new turn-up date and an additional charge to the order. I
acknowledge that the pricing quoted herein is proposed and does not become
firm unless I sign and date this Sales Order within 30 days from the date
submitted by XXX, after which prices are subject to change. I acknowledge
that XXX Sales Order processing does not start until XXX receives my
completed and signed order.
Customer Signature /s/ XXXXXXX XXXXX Date 5/28/99
