Contract
Exhibit
(h.6)
THIS
AGREEMENT is made as of August 13, 2008, between Heartland Group, Inc.,
organized as a corporation under the laws of the State of Maryland (the “Fund”),
and ALPS Fund Services, Inc., a Colorado corporation (“ALPS”).
WHEREAS,
the Fund is registered under the Investment Company Act of 1940, as amended
(“1940 Act”), as an open-end, registered investment company, presently
consisting of the portfolios listed in Appendix
A;
WHEREAS,
ALPS provides certain transfer agency services to investment companies;
and
WHEREAS,
the Fund desires to appoint ALPS as its transfer agent, dividend disbursing
agent and agent in connection with certain other activities, and ALPS desires to
accept such appointment.
NOW,
THEREFORE, in consideration of the premises and mutual covenants herein
contained, the parties hereto agree as follows.
1. ALPS Appointment and
Duties.
(a) The
Fund hereby appoints ALPS to provide the transfer agent and other specified
services set forth in Appendix B hereto, as
amended from time to time, upon the terms and conditions hereinafter set forth.
ALPS hereby accepts such appointment and agrees to furnish such specified
services. ALPS shall for all purposes be deemed to be an independent contractor
and shall, except as otherwise expressly authorized in this Agreement, have no
authority to act for or represent the Fund in any way or otherwise be deemed an
agent of the Fund.
(b) ALPS
may employ or associate itself with a person or persons or organizations as ALPS
believes to be desirable in the performance of its duties hereunder; provided
that, in such event, the compensation of such person or persons or organizations
shall be paid by and be the sole responsibility of ALPS, and the Fund shall bear
no cost or obligation with respect thereto; and provided further that ALPS shall
not be relieved of any of its obligations under this Agreement in such event and
shall be responsible for all acts of any such person or persons or organizations
taken in furtherance of this Agreement to the same extent it would be for its
own acts.
(c) ALPS
agrees to provide services described herein in accordance with the Service
Levels/Performance Standards set forth in Exhibit 1 of Appendix B and
incorporated herein (the “Performance Standards”). Such Performance Standards
may be amended from time to time upon written agreement by the
parties. The Performance Standards are subject to all terms and
conditions of this Agreement, including without limitation, provisions relating
to force majeure and standard of care, and ALPS shall not be subject to the
Performance Standards when (i) ALPS has declared a disaster and must
operate pursuant to its business interruption plan; and/or (ii) in the case of
events beyond ALPS’ reasonable control, including without limitation, force
majeure events as set forth in Section 5 herein. In addition, it is
understood and agreed that the Performance Standards are dependent upon timely
cooperation and timely authorization by the Fund, its investment adviser or
custodian or other authorized third parties.
2. ALPS Compensation;
Expenses.
(a) In
consideration for the services to be performed hereunder by ALPS, the Fund shall
pay ALPS the fees listed in Appendix C hereto.
Notwithstanding anything to the contrary in this Agreement, fees billed for the
services to be performed by ALPS under this Agreement are based on information
provided by the Fund and such fees are subject to renegotiation between the
parties to the extent such information is determined to be materially different
from what the Fund originally provided to ALPS.
(b) ALPS
will bear all expenses in connection with the performance of its services under
this Agreement, except as otherwise provided herein. ALPS will not bear any of
the costs of Fund personnel. Other Fund expenses incurred shall be borne by the
Fund or the Fund’s investment adviser, including, but not limited to, initial
organization and offering expenses; litigation expenses; taxes; costs of
preferred shares; expenses of conducting repurchase offers for the purpose of
repurchasing Fund shares; administrative and accounting expenses; custodial
expenses; interest; Fund directors’ fees; brokerage fees and commissions; state
and federal registration fees; advisory fees; insurance premiums; fidelity bond
premiums; Fund and investment advisory related legal expenses; costs of
maintenance of Fund existence; printing and delivery of materials in connection
with meetings of the Fund’s directors; printing and mailing of shareholder
reports, prospectuses, statements of additional information, other offering
documents, supplements, proxy materials, and other communications to
shareholders; securities pricing data and expenses in connection with electronic
filings with the U.S. Securities and Exchange Commission (the
“SEC”).
3. Right to Receive
Advice.
(a) Advice of the Fund and
Service Providers. If ALPS is in doubt as to any action it should or
should not take, ALPS may request directions, advice or instructions from the
Fund or the Fund’s investment adviser or, as applicable, the Fund’s custodian or
other service providers.
(b) Advice of Counsel. If
ALPS is in doubt as to any question of law pertaining to any action it should or
should not take, ALPS may request advice from counsel of its own choosing (who
may be counsel for the Fund, the Fund’s investment adviser, or ALPS, at the
option of ALPS).
(c) Conflicting Advice.
In the event of a conflict between directions, advice or instructions ALPS
receives from the Fund or any authorized service provider on behalf of the Fund
and the advice ALPS receives from counsel, the Fund and ALPS shall mutually
agree upon the directions, advice or instructions to follow. Upon request, ALPS
will provide the Fund with a copy of the advice of counsel received pursuant to
Section 3(b).
4. Standard of Care; Limitation
of Liability; Indemnification.
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(a) ALPS
shall be obligated to act in good faith and to exercise commercially reasonable
care and diligence in the performance of its duties under this Agreement,
including with regard to the processing of investments checks using mutually
agreed upon procedures. The parties agree that any encoding or payment
processing errors shall be governed by this standard of care and Section 4-209
of the Uniform Commercial Code is superseded by this Section 4 of this
Agreement.
(b) In
the absence of willful misfeasance, bad faith, negligence, or reckless disregard
by ALPS in the performance of its duties, obligations or responsibilities set
forth in this Agreement, ALPS and its affiliates, including their respective
officers, directors, agents and employees, shall not be liable for, and the Fund
agrees to indemnify, defend and hold harmless such persons from, all taxes,
charges, expenses, disbursements, assessments, claims, losses, damages,
penalties, actions, suits, judgments and liabilities (including, without
limitation, attorneys’ fees and disbursements and liabilities arising under
applicable federal and state laws) arising directly or indirectly from the
following:
(i)
the inaccuracy of factual information furnished to ALPS by the Fund, the Fund’s
investment adviser or custodian or any authorized third party on behalf of the
Fund;
(ii)
any reasonable error of judgment or mistake of law or
for any loss suffered by the Fund in connection with the matters to which this
Agreement relates;
(iii) ALPS’
reliance on any instruction, direction, notice, instrument or other information
provided by the Fund, the Fund’s investment adviser or custodian or any
authorized third party on behalf of the Fund that ALPS reasonably believes to be
genuine;
(iv) failure
to satisfy requests to cancel or amend payment orders, if ALPS receives such
requests without reasonable time to comply with such requests;
(v)
failure to detect any erroneous payment order,
provided that ALPS complies with the payment order instructions as received and
with the Security Procedure (as defined below);
(vi) lost
interest with respect to the refundable amount of an unauthorized payment order,
unless ALPS is notified of the unauthorized payment order within 30 days of
notification by ALPS of the acceptance of such payment order; or
(vii) any
other action or omission to act which ALPS properly takes in connection with the
provision of services to the Fund pursuant to this Agreement.
(c) ALPS
shall indemnify and hold harmless the Fund, the Fund’s investment adviser and
their respective officers, directors, agents and employees from and against any
and all taxes, charges, expenses, disbursements, assessments, claims, losses,
damages, penalties, actions, suits, judgments and liabilities (including,
without limitation, attorneys’ fees and disbursements and liabilities arising
under applicable federal and state laws) arising directly or indirectly from
ALPS’ willful misfeasance, bad faith, negligence or reckless disregard in the
performance of its duties, obligations or responsibilities set forth in this
Agreement.
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(d) Notwithstanding
anything in this Agreement to the contrary, neither party shall be liable under
this Agreement to the other party hereto for any punitive, consequential,
special or indirect losses or damages. Any indemnification payable by a party to
this Agreement shall be net of insurance maintained by the indemnified party as
of the time the claim giving rise to indemnity hereunder is alleged to have
arisen to the extent it covers such claim.
(e) In
any case in which either party (the “Indemnifying Party”) may be asked to
indemnify or hold the other party (the “Indemnified Party”) harmless, the
Indemnified Party will notify the Indemnifying Party promptly after identifying
any situation which it believes presents or appears likely to present a claim
for indemnification against the Indemnifying Party although the failure to do so
shall not prevent recovery by the Indemnified Party and shall keep the
Indemnifying Party advised with respect to all developments concerning such
situation. The Indemnifying Party shall have the option to defend the
Indemnified Party against any claim which may be the subject of this
indemnification, and, in the event that the Indemnifying Party so
elects, such defense shall be conducted by counsel chosen by the Indemnifying
Party and reasonably satisfactory to the Indemnified Party, and thereupon the
Indemnifying Party shall take over complete defense of the claim and the
Indemnified Party shall sustain no further legal or other expenses in respect of
such claim. The Indemnified Party will not confess any claim or make
any compromise in any case in which the Indemnifying Party will be asked to
provide indemnification, except with the Indemnifying Party’s prior written
consent.
5. Force Majeure. No
party shall be liable for losses, delays, failures, errors, interruptions or
losses of data in its performance of its obligations under this Agreement if and
to the extent it is caused, directly or indirectly, by reason of circumstances
beyond their reasonable control, including without limitation, acts of God,
action or inaction of civil or military authority, war, terrorism, riot, fire,
flood, sabotage, labor disputes, elements of nature or non-performance by a
third party. In any such event, the non-performing party shall be excused from
any further performance and observance of obligations so affected only for so
long as such circumstances prevail and such party continues to use commercially
reasonable efforts to recommence performance or observance as soon as
practicable.
6. Activities of ALPS.
The services of ALPS under this Agreement are not to be deemed exclusive, and
ALPS shall be free to render similar services to others. The Fund recognizes
that from time to time directors, officers and employees of ALPS may serve as
directors, officers and employees of other corporations or businesses (including
other investment companies) and that such other corporations and businesses may
include ALPS as part of their name and that ALPS or its affiliates may enter
into administrative, bookkeeping, pricing agreements or other agreements with
such other corporations and businesses.
7. Accounts and Records.
The accounts and records maintained by ALPS shall be the property of the Fund.
ALPS shall prepare, maintain and preserve such accounts and records as required
by the 1940 Act and other applicable securities laws, rules and regulations.
ALPS shall surrender such accounts and records to the Fund, in the form in which
such accounts and records have been maintained or preserved, promptly upon
receipt of instructions from the Fund. The Fund shall have access to such
accounts and records at all times during ALPS’ normal business hours. Upon the
reasonable request of the Fund, copies of any such books and records shall be
provided by ALPS to the Fund at the Fund’s expense. ALPS shall assist the Fund,
the Fund’s independent auditors, or, upon approval of the Fund, any regulatory
body, in any requested review of the Fund’s accounts and records, and reports by
ALPS or its independent accountants concerning its accounting system and
internal auditing controls will be open to such entities for audit or inspection
upon reasonable request. In the event ALPS receives a request or
demand for the inspection of records relating specifically to the Fund, ALPS
will promptly notify the Fund of such request in writing and obtain instructions
from the Fund as to the handling of such request.
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8. Confidential and Proprietary
Information. In accordance with Regulation S-P and other relevant rules
and regulations, ALPS agrees that it will, on behalf of itself and its officers
and employees, treat all transactions contemplated by this Agreement, and all
records and information relative to the Fund and its current and former
shareholders and other information germane thereto, as confidential and as
proprietary information of the Fund and not to use, sell, transfer, or divulge
such information or records to any person for any purpose other than performance
of its duties hereunder, except after prior notification to and approval in
writing from the Fund, which approval shall not be unreasonably withheld.
Approval may not be withheld where ALPS may be exposed to civil, regulatory or
criminal proceedings for failure to comply, when requested to divulge such
information by duly constituted authorities, or when requested by the Fund. When
requested to divulge such information by duly constituted authorities, ALPS
shall use reasonable commercial efforts to request confidential treatment of
such information. ALPS shall have in place and maintain physical, electronic,
and procedural safeguards reasonably designed to protect the security,
confidentiality, and integrity of, and to prevent unauthorized access to or use
of records and information relating to the Fund and its current and former
shareholders.
9. Compliance with Rules and
Regulations. ALPS shall comply (and to the extent ALPS takes or is
required to take action on behalf of the Fund hereunder shall cause the Fund to
comply) with all applicable requirements of the 1940 Act, the Securities Act of
1933, as amended (the “1933 Act”), the Securities Exchange Act of 1934, as
amended (the “1934 Act”), and other applicable laws, rules, regulations, orders
and code of ethics, as well as all investment restrictions, policies and
procedures adopted by the Fund of which ALPS has knowledge (it being understood
that ALPS is deemed to have knowledge of all investment restrictions, policies
or procedures set out in the Fund’s public filings or otherwise provided to
ALPS). Except as set out in this Agreement, ALPS assumes no responsibility for
such compliance by the Fund. ALPS shall maintain at all times a program
reasonably designed to prevent violations of the federal securities laws (as
defined in Rule 38a-1 under the 0000 Xxx) with respect to the services provided,
and shall provide to the Fund a certification to such effect no less than
annually or as otherwise reasonably requested by the Fund. ALPS shall make
available its compliance personnel and shall provide at its own expense
summaries and other relevant materials relating to such program as reasonably
requested by the Fund.
10. Representations and
Warranties of ALPS. ALPS represents and warrants to the Fund
that:
(a) It
is duly organized and existing as a corporation and in good standing under the
laws of the State of Colorado.
(b) It
is empowered under applicable laws and by its Articles of Incorporation and
Bylaws to enter into and perform this Agreement.
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(c) All
requisite corporate proceedings have been taken to authorize it to enter into
and perform this Agreement.
(d) It
has and will continue to have access to the necessary facilities, equipment and
personnel to perform its duties and obligations under this Agreement in
accordance with industry standards.
(e) It
is, and will continue to be, registered as a transfer agent under the 1934
Act.
(f)
It has adopted and implemented written
policies and procedures reasonably designed to prevent violations of the Federal
Securities Laws (as defined under the rules related to the 0000 Xxx) related to
the services provided by ALPS to the Fund. It will review, no less frequently
than annually, the adequacy of the policies and procedures and the effectiveness
of their implementation and will report to the Fund any material changes made to
the policies and procedures since the date of the last report, and any material
changes made to the policies and procedures recommended as a result of the
annual review. It will provide the Fund with an annual report of each Material
Compliance Matter (as defined under the rules related to the 0000 Xxx) that
occurred since the date of the last report.
(g) It
will impose and collect any redemption fees imposed by the portfolios of the
Fund in accordance with the terms set forth in the prospectus.
(h) It
will establish and maintain facilities and procedures reasonably acceptable to
the Fund for safekeeping of check forms and facsimile signature imprinting
devices, if any; and for the preparation or use, and for keeping account of,
such certificates, forms and devices.
(i)
It will maintain insurance which covers such risks and is in
such amounts, with such deductibles and exclusions, sufficient for compliance by
ALPS with all requirements of law and sufficient for ALPS to perform its
obligations under this Agreement; and all such policies are in full force and
effect and are with financially sound and reputable insurance companies, funds
or underwriters.
(j)
In the event of the termination of this Agreement, ALPS shall
provide reasonable cooperation to the Fund in the movement of all records (in
all media) and materials of the Fund and the conversion of the shareholders
accounts to a successor transfer agent.
11. Representations and
Warranties of the Fund. The Fund represents and warrants to ALPS
that:
(a) It
is a corporation duly organized and existing and in good standing under the laws
of the state of Maryland and is registered with the SEC as an open-end,
registered investment company.
(b) It
is empowered under applicable laws and by its Articles of Incorporation and
Bylaws to enter into and perform this Agreement.
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(c) The
Board of Directors of the Fund has duly authorized it to enter into and perform
this Agreement.
(d) A
registration statement under the 1933 Act and the 1940 Act is currently, or will
be upon commencement of operations, effective and will remain effective, and
appropriate state securities law filings have been made and will continue to be
made, with respect to all shares of the Fund being offered for
sale.
(e) Notwithstanding
anything in this Agreement to the contrary, the Fund agrees not to make any
modifications to its registration statement or adopt any policies which would
affect materially the obligations or responsibilities of ALPS hereunder without
the prior written approval or ALPS, which approval shall not be unreasonably
withheld or delayed.
12. Wire Transfer Operating
Guidelines/Article 4A of the Uniform Commercial Code
(a) Obligation of Sender.
ALPS is authorized to promptly debit the appropriate Fund account(s) upon the
receipt of a payment order in compliance with the selected security procedure
attached as Appendix
D hereto (the “Security Procedure”) and in the amount of money that ALPS
has been instructed to transfer. ALPS shall execute payment orders in compliance
with the Security Procedure and with the Fund instructions on the execution date
provided that such payment order is received by the customary deadline for
processing such a request, unless the payment order specifies a later time. All
payment orders and communications received after the customary deadline will be
deemed to have been received the next business day.
(b) Security Procedure.
The Fund acknowledges that the Security Procedure it has designated on Appendix D, was
selected by the Fund. The Fund must notify ALPS immediately of any change in the
Fund’s authorized personnel. ALPS shall verify the authenticity of all Fund
instructions according to the Security Procedure. ALPS is authorized to make
exceptions to the Security Procedure if instructed by the Fund. For purposes of
this Section 12 only, instructions received from representatives of the Fund’s
investment adviser will be considered to be instructions from the
Fund.
(c) Account Numbers. ALPS
shall process all payment orders on the basis of the account number contained in
the payment order. In the event of a discrepancy between any name indicated on
the payment order and the account number, the account number shall take
precedence and govern.
(d) Rejection. ALPS
reserves the right to decline to process or delay the processing of a payment
order (i) which is in excess of the collected balance in the account to be
charged at the time of ALPS’ receipt of such payment order; (ii) if initiating
such payment order would cause ALPS, in ALPS’ sole judgment, to exceed any
volume, aggregate dollar, network, time, credit or similar limits which are
applicable ALPS; or (iii) if ALPS, in good faith, is unable to satisfy itself
that the transaction has been properly authorized.
(e) ACH Credit
Entries/Provisional Payments. When the Fund initiates or receives
Automated Clearing House credit and debit entries pursuant to these guidelines
and the rules of the National Automated Clearing House Association and the New
England Clearing House Association, ALPS will act as an Originating Depository
Financial Institution and/or Receiving Depository Financial Institution, as the
case may be, with respect to such entries. Credits given by ALPS with respect to
an ACH credit entry are provisional until ALPS receives final settlement for
such entry from the Federal Reserve Bank. If ALPS does not receive such final
settlement, the Fund agrees that ALPS shall receive a refund of the amount
credited to the Fund in connection with such entry, and the party making payment
to the Fund via such entry shall not be deemed to have paid the amount of the
entry.
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(f) Confirmation.
Confirmation of ALPS’ execution of payment orders shall ordinarily be provided
within twenty four (24) hours notice of which may be delivered through ALPS’
information systems, or by facsimile or call-back. The Fund must report any
objections to the execution of an order within thirty (30) days.
13. Documents. The Fund
has furnished or will furnish, upon request, ALPS with copies of the Fund’s
Articles of Incorporation, advisory agreement, custodian agreement, transfer
agency agreement, administration agreement, current prospectus, statement of
additional information, periodic Fund reports, and all forms relating to any
plan, program or service offered by the Fund. The Fund shall furnish, within a
reasonable time period, to ALPS a copy of any amendment or supplement to any of
the above-mentioned documents. Upon request, the Fund shall furnish promptly to
ALPS any additional documents necessary or advisable to perform its functions
hereunder. As used in this Agreement the terms “registration statement,”
“prospectus” and “statement of additional information” shall mean any
registration statement, prospectus and statement of additional information filed
by the Fund with the SEC and any amendments and supplements thereto that are
filed with the SEC.
14. Consultation Between the
Parties. ALPS and the Fund shall regularly consult with each other
regarding ALPS’ performance of its obligations under this Agreement. In
connection therewith, the Fund shall submit to ALPS at a reasonable time in
advance of filing with the SEC reasonably final copies of any amended or
supplemented registration statement (including exhibits) under the 1933 Act and
the 1940 Act; provided, however, that nothing contained in this Agreement shall
in any way limit the Fund’s right to file at any time such amendments to any
registration statement and/or supplements to any prospectus or statement of
additional information, of whatever character, as the Fund may deem advisable,
such right being in all respects absolute and unconditional.
15. Business Interruption
Plan. ALPS shall maintain in effect a business interruption plan, and
enter into any agreements necessary with appropriate parties making reasonable
provisions for emergency use of electronic data processing equipment customary
in the industry. In the event of equipment failures, ALPS shall, at no
additional expense to the Fund, take commercially reasonable steps to minimize
service interruptions.
16. Customer Identification
Program. To help the government fight the funding of terrorism and money
laundering activities, Federal law requires each financial institution to
obtain, verify and record information that identifies each person who opens an
account with that financial institution. Consistent with this requirement, ALPS
will request each party’s name, address, taxpayer identification number or other
government-issued identification number, and if such party is a natural person,
that party’s date of birth. ALPS may also ask for additional identifying
information, and ALPS may take steps to verify the authenticity and accuracy of
these data elements.
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17. Duration and Termination of
this Agreement.
(a) Initial Term. This
Agreement shall become effective as of the date first written above (the “Start
Date”) and shall continue thereafter throughout the period that ends three (3)
years after the Start Date (the “Initial Term”). Until the end of the Initial
Term, this Agreement may be terminated without penalty only by agreement of the
parties or for cause pursuant to Section 17(c) hereof. If the Fund terminates
this Agreement unilaterally without cause prior to the end of the Initial Term
it will cause substantial damages to ALPS. Because of the difficulty of
estimating the damages that will result, the Fund agrees to pay ALPS, as
liquidated damages for such termination, an amount equal to twenty-five percent
(25%) of the annual fee in effect at the time of termination (the “Termination
Payment”). The parties agree that the Termination Payment is a reasonable
forecast of probable actual loss to ALPS and that this sum is agreed to as
liquidated damages and not as a penalty.
(b) Renewal Term. If not
sooner terminated, this Agreement shall renew at the end of the Initial Term and
shall thereafter continue for successive annual periods until terminated by
either party upon not less than sixty (60) days’ written notice prior to the
expiration of the Initial Term or the then current renewal term or for cause
pursuant to Section 17(c) hereof.
(c) Cause.
Notwithstanding anything to the contrary elsewhere in this Agreement, the Fund
may terminate this Agreement for cause immediately at any time, without penalty,
without default and without the payment of any Termination Payment or other
liquidated damages. For purposes of this Section 17, “cause” shall
mean:
(i)
willful misfeasance, bad faith, negligence or reckless disregard on
the part of ALPS in the performance of its duties, obligations, and
responsibilities set forth in this Agreement;
(ii) in
the event ALPS is no longer permitted to perform its duties, obligations, or
responsibilities hereunder pursuant to applicable law, or regulatory,
administrative, or judicial proceedings against ALPS which result in a
determination that ALPS has violated, or has caused the Fund to violate, in any
material respect any applicable law, rule, regulation, order or code of ethics,
or any material investment restriction, policy or procedure adopted by the Fund
of which ALPS had knowledge (it being understood that ALPS is deemed to have
knowledge of all investment restrictions, policies or procedures set out in the
Fund’s public filings or otherwise provided to ALPS); or
(iii) financial
difficulties on the part of ALPS which are evidenced by the authorization or
commencement of, or involvement by way of pleading, answer, consent, or
acquiescence in, a voluntary or involuntary case under Title 11 of the United
States Code, as from time to time in effect, or any applicable law other than
said Title 11, of any jurisdiction relating to the liquidation or reorganization
of debtors or to the modification or alteration of the rights of
creditors.
(d) Deliveries Upon
Termination. Upon termination of this Agreement, ALPS agrees to cooperate
in the orderly transfer of transfer agency duties and shall deliver to the Fund
or as otherwise directed by the Fund (in the case of termination by the Fund, at
the expense of the Fund) all records and other documents made or accumulated in
the performance of its duties for the Fund hereunder. In the event ALPS gives
notice of termination under this Agreement, it will continue to provide the
services contemplated hereunder after such termination at the contractual rate
for up to 120 days, provided that the Fund uses all reasonable commercial
efforts to appoint such replacement on a timely basis. In no event will ALPS be
required to assist any new service or system provider in modifying or altering
the ALPS’ or the new agent’s system or software.
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18. Assignment. This
Agreement shall extend to and shall be binding upon the parties hereto and their
respective successors and permitted assigns; provided, however, that this
Agreement shall not be assignable by the Fund without the prior written consent
of ALPS, or by ALPS without the prior written consent of the Fund.
19. Governing Law. The
provisions of this Agreement shall be construed and interpreted in accordance
with the laws of the State of Colorado and the 1940 Act and the rules
thereunder. To the extent that the laws of the State of Colorado conflict with
the 1940 Act or such rules, the latter shall control.
20. Names. The
obligations of the Fund entered into in the name or on behalf thereof by any
director, shareholder, representative, or agent thereof are made not
individually, but in such capacities, and are not binding upon any of the
directors, shareholders, representatives or agents of the Fund personally, but
bind only the property of the Fund, and all persons dealing with the Fund must
look solely to the property of the Fund for the enforcement of any claims
against the Fund.
21. Amendments to this
Agreement. This Agreement may only be amended by the parties in
writing.
22. Notices. All notices
and other communications hereunder shall be in writing, shall be deemed to have
been given when received or when sent by telex or facsimile, and shall be given
to the following addresses (or such other addresses as to which notice is
given):
To
ALPS:
ALPS Fund
Services, Inc.
0000
Xxxxxxxx, Xxxxx 0000
Xxxxxx,
Xxxxxxxx 00000
Attn:
General Counsel
Fax:
(000) 000-0000
To the
Fund:
Heartland
Group, Inc.
000 Xxxxx
Xxxxx Xxxxxx, Xxxxx 000
Xxxxxxxxx,
Xxxxxxxxx 00000
Attn:
Secretary
Fax:
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23. Counterparts. This
Agreement may be executed by the parties hereto on any number of counterparts,
and all of said counterparts taken together shall be deemed to constitute one
and the same instrument.
24. Entire Agreement.
This Agreement embodies the entire agreement and understanding among the parties
and supersedes all prior agreements and understandings relating to the subject
matter hereof; provided, however, that ALPS may embody in one or more separate
documents its agreement, if any, with respect to delegated duties and oral
instructions.
25. Severability. If any
provision or provisions of this Agreement shall be held invalid, unlawful, or
unenforceable, the validity, legality, and enforceability of the remaining
provisions shall not in any way be affected or impaired.
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IN
WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day
and year first above written.
HEARTLAND
GROUP, INC.
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|||
By:
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/s/
Xxxx X. Xxxxx
|
||
Name:
|
Xxxx
X. Xxxxx
|
||
Title:
|
Vice
President and Secretary
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||
ALPS
FUND SERVICES, INC.
|
|||
By:
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/s/
Xxxxxx X. May
|
||
Name:
|
Xxxxxx
X. May
|
||
Title:
|
Managing
Director
|
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APPENDIX
A
LIST OF
PORTFOLIOS
Heartland
Value Fund
Heartland
Value Plus Fund
Heartland
Select Value Fund
APPENDIX
B
SERVICES
In
accordance with procedures established from time to time by agreement between
the Fund and ALPS and in accordance with the Service Levels/Performance
Standards provided in Exhibit 1 to this Appendix B, ALPS
agrees that it will perform the following services for each Fund Portfolio and
class of shares:
(a) Receive
for acceptance, orders for the purchase of shares, and promptly deliver payment
and appropriate documentation thereof to the custodian of the Fund authorized by
the Fund;
(b) Pursuant
to purchase orders, issue the appropriate number of shares and hold such shares
in the appropriate shareholder account;
(c) Receive
for acceptance redemption requests and redemption directions and deliver the
appropriate documentation thereof to the custodian;
(d) With
respect to the transactions enumerated in (a), (b) and (c) above, ALPS shall
execute transactions directly with broker-dealers and other financial
institutions authorized by the Fund, deemed to be acting as a limited agent of
the Fund. ALPS will execute transactions only from broker-dealers and other
financial institutions who have adopted and implemented internal controls
reasonably designed to ensure that order or redemption requests received in
proper form by the terms specified in the prospectus and statement of additional
information will be processed on that day and order or redemption requests
received in proper form after the terms specified in the prospectus and
statement of additional information will be processed on the next business
day;
(e) At
the appropriate time as and when it receives monies paid to it by the custodian
with respect to any redemption, pay over or cause to be paid over in the
appropriate manner such monies as instructed by the redeeming
shareholders;
(f)
Effect transfers of shares by the registered owners thereof upon
receipt of appropriate instructions;
(g) Prepare
and transmit payments for dividends and distributions declared by the
Fund;
(h) Maintain
records of account for and advise the Fund and its shareholders as to the
foregoing. ALPS shall maintain a record of the number of shares held by each
shareholder of record which shall include name, address, taxpayer identification
and which shall indicate whether certificates exist for such shares and whether
such shareholder has elected to receive dividends and distributions in cash or
in additional shares;
(i)
In connection with meetings of shareholders,
ALPS will prepare shareholder lists and, if requested, assist in the mailing of
proxy materials and processing and tabulation of votes;
(j)
Record the issuance of shares of the Fund and
maintain, pursuant to Rule 17Ad-10(e) of the Securities Exchange Act of 1934, a
record of the total number of shares of the Fund which are authorized, based
upon data provided to it by the Fund, and issued and outstanding. ALPS shall
also provide the Fund on a regular basis with the total number of shares that
are authorized and issued and outstanding and shall have no obligation, when
recording the issuance of shares, to monitor the issuance of such shares or to
take cognizance of any laws relating to the issue or sale of such shares, which
functions shall be the sole responsibility of the Fund;
(k) Orders
or redemption requests received in proper form by the terms specified in the
prospectus will be processed by ALPS that day and orders or redemption requests
received in proper form after the terms specified in the prospectus will be
processed by ALPS on the next business day;
(l)
ALPS shall maintain controls and procedures
to segregate orders for the purchase of shares received prior to that day’s
computation of net asset value of such shares from orders received after such
computation, and shall determine correctly the number of shares to be issued
based on applicable net asset value;
(m) Maintain
an Anti-Money Laundering Program in compliance with the USA PATRIOT Act of 2001
and regulations thereunder, and provide the Fund with a copy of such
program;
(n) Perform
services necessary to implement and enforce the Anti-Money Laundering
Program;
(o) Provide
necessary and reasonable access to properly authorized federal examiners so that
they can obtain all necessary information and records relating to the Anti-Money
Laundering Program and to inspect ALPS’ implementation and operation of the
Anti-Money Laundering Program;
(p) Report
to the Department of the Treasury’s Financial Crimes Enforcement Network
suspicious transactions encountered when monitoring certain shareholder activity
and implementing the Fund’s customer identification program; prepare a draft in
accordance with the procedures set forth in 31 CFR §103.15(a)(3) of a joint
Suspicious Activity Report on Form SAR-SF, send a copy to the Fund’s Anti-Money
Laundering Officer, and file the Suspicious Activity Report upon receipt of
final approval from the Fund’s Anti-Money Laundering Officer;
(q) Respond
to telephonic or in-person inquiries from existing shareholders or their
representatives requesting information regarding matters such as net asset value
of Fund shares, Fund performance, Fund services, Fund investment policies, Fund
portfolio holdings and Fund distributions and classifications thereof for tax
purposes;
(r)
Manage fulfillment process and coordinate
with outside vendor;
(s) Compile
monthly reports on call statistics; and
(t) ALPS
shall perform such services as are required in order to comply with the rules
and regulations under the 1934 Act, including, but not limited to, Rule 17Ad-17,
regarding searching for lost shareholders.
In
addition, ALPS will perform the following services:
(a) Perform
the customary services of a transfer agent, dividend disbursing agent and, as
relevant, agent in connection with accumulation, open-account or similar plan
(including without limitation any periodic investment plan or periodic
withdrawal program), including but not limited to: maintaining all shareholder
accounts, preparing shareholder meeting lists, withholding taxes on U.S.
resident and nonresident alien accounts and maintaining records with respect to
such withholding, preparing and filing U.S. Treasury Department Forms 1099 and
other appropriate forms required with respect to dividends and distributions by
federal authorities for all shareholders, including year-end shareholder tax
reporting, preparing and mailing confirmation forms and statements of account to
shareholders for all purchases and redemptions of shares and other confirmable
transactions in shareholder accounts, preparing and mailing activity statements
for shareholders, and providing shareholder account information;
(b) Maintain
a daily record and produce a daily report for the Fund of all transactions and
receipts and disbursements of money and securities and deliver a copy of such
report for the Fund for each business day to the Fund no later than 11:00 AM
Eastern Time, or such earlier time as the Fund may reasonably require, on the
next business day;
(c) The
Fund shall (i) identify to ALPS in writing those transactions and assets to be
treated as exempt from blue sky reporting for each State and (ii) verify the
establishment of transactions for each State on the system prior to activation
and thereafter monitor the daily activity for each State. The responsibility of
ALPS for the Fund’s blue sky State registration status is solely limited to the
initial establishment of transactions subject to blue sky compliance by the
Fund, providing a system which will enable the Fund to monitor the total number
of shares sold in each State, and providing any other information reasonably
requested by the Fund to fulfill the Fund’s obligation to monitor blue sky
compliance;
(d) (i) Accept and
effectuate the registration and maintenance of accounts through Networking and
the purchase, redemption, transfer and exchange of shares in such accounts
through Fund/SERV (Networking and Fund/SERV being programs operated by the
National Securities Clearing Corporation (the “NSCC”) on behalf of NSCC’s
participants, including the Fund), in accordance with, instructions transmitted
to and received by ALPS by transmission from the NSCC on behalf of
broker-dealers and banks which have been established by, or in accordance with
the instructions of authorized persons, as hereinafter defined on the dealer
file maintained by ALPS; (ii) issue instructions to Fund’s banks for the
settlement of transactions between the Fund and NSCC (acting on behalf of its
broker-dealer and bank participants); (iii) provide account and transaction
information from the affected Fund’s records on ALPS’ computer system (the
“System”) in accordance with NSCC’s Networking and Fund/SERV rules for those
broker-dealers; and (iv) maintain shareholder accounts on the System through
Networking; and
(e) New
procedures as to who shall provide certain of these services may be established
in writing from time to time by agreement between the Fund and ALPS. Pursuant to
such agreement, ALPS may at times perform only a portion of these services and
the Fund or its agent may perform these services on the Fund’s
behalf.
EXHIBIT
1 to APPENDIX B
SERVICE LEVELS/PERFORMANCE
STANDARDS
Teleservicing:
|
§
|
Access
to call monitoring and to ALPS’ call storage
system
|
|
§
|
Bi-weekly
joint call monitoring sessions if requested by Heartland
Funds. Client/prospect calls to be reviewed may be selected by
both ALPS and Heartland Funds.
|
The
following standards will be met on a monthly basis:
|
§
|
Average
Speed of Answer will be 20 seconds or
less
|
|
§
|
Average
Service Level will be > 90%
|
|
§
|
Service
Level will be < 80% three days or less per
month
|
|
§
|
Abandonment
rate will be less than 2%. (The abandonment rate will be
calculated as follows: calls abandoned after 20 seconds/calls offered
during month)
|
|
§
|
Two
or less customer service concerns or complaints per month with regard to
service provided by phone
representatives
|
Processing:
|
§
|
Secure,
web-based access to client account
information
|
|
§
|
Client
impacted direct transaction accuracy rate of >
98%
|
|
§
|
Client
impacted direct maintenance accuracy rate rate of >
98%
|
|
§
|
Quality
control review for new accounts and financial transactions sent via
mail/email/fax will occur at a rate of 100% for transactions >
$1000
|
|
§
|
Quality
control review for financial transactions received via phone will occur at
a rate of 100% for transactions >
$25,000
|
The
following standards will be met on a monthly basis.
|
§
|
All
new accounts in good order will be established on TA system the day
received
|
|
§
|
All
shareholder transactions in good order will be placed on the TA system the
day they are received
|
|
§
|
All
routine account maintenance/correspondence items in good order will be
completed within two business days of
receipt
|
|
§
|
All
routine account maintenance/correspondence items received not in good
order will be resolved promptly in writing or by
telephone
|
These
processes noted above are audited by a third party. Samples of
specific accounts and/or transactions may be provided to the Fund at its
request.
Print/Mail:
The
following standards will be met:
|
§
|
All
daily transaction confirmations: 100% will be mailed/emailed to
shareholders within 3 days after trade
date
|
|
§
|
Redemption
checks: 95% will be mailed to shareholders by the business day after trade
date (T + 1), 100% within 2 days
|
|
§
|
Monthly
and quarterly statements will be mailed/emailed to shareholders within
five business days after month/quarter end (ALPS will not be held
responsible for missing deadline if inserts provided by Heartland Funds
are not received by 2nd
business day after month/quarter
end)
|
|
§
|
1099s
(B/Div/R) will be mailed to shareholders by January 31 (this date may be
extended if REITs are in the Fund(s) in order to include dividend
data)
|
|
§
|
5498s
will be mailed to shareholders by May
31
|
Penalties:
The
penalty for missing a standard in a second month during any rolling twelve month
period is a 10% reduction in the TA fee payable to ALPS for that
month.
The
penalty for missing a standard in a third month during any rolling twelve month
period is a 20% reduction in the TA fee payable to ALPS for that
month.
The
penalty for missing a standard in a fourth month during any rolling twelve month
period is a 30% reduction in the TA fee payable to ALPS for that
month. In addition, Heartland will have the right to terminate its
Transfer Agency Agreement with ALPS on thirty days notice if ALPS has missed a
standard for four months during any rolling twelve month period.
APPENDIX
C
COMPENSATION
Annual
Fee: $30,000 annual base fee per portfolio
Fees are
billable on a monthly basis at the rate of 1/12 of the annual fee. A charge is
made for an account in the month that an account opens.
Annual Open Account
Fee:
Open
Accounts
|
Fees
Per Account
|
0 -
50,000
|
$12
|
Greater
than 50,000
|
$10
|
Annual Inactive Account
Fee:
$5.50 per
inactive account (an inactive account is an account with a zero balance that has
had activity in the last eighteen months)
Annual Closed Account
Fee:
$0.50 per
closed account (a closed account is an account with a zero balance that has not
had activity in the last eighteen months)
Out-of-Pocket
Fees:
In
addition, the Fund agrees to pay ALPS its out-of-pocket expenses including, but
not limited to, statement and confirmation production; portfolio-specific
statement paper and envelopes; postage; forms; NSCC interface fees; 22c-2 fees;
sales reporting fees; private label of money market fund fees and customized
programming/enhancements; control review reports; retirement account disclosure
statement language; telephone; records storage; advances incurred for postage;
other miscellaneous expenses that may occur at the Fund’s discretion. Postage
for mailing of dividends, Fund reports and other mailings to all shareholder
accounts shall be advanced to ALPS by the Fund at least seven (7) days prior to
the mailing date of such materials. ALPS will seek advance approval before
incurring any out-of-pocket expenses that are out of the ordinary course of
business.
APPENDIX
D
SECURITY
PROCEDURE
FUNDS
TRANSFER
SECURITY
SELECTION FORM
Please
complete this form, indicating whether ALPS is authorized to execute the
following procedures by phone, fax, and mail, and if a signature guarantee is
required.
Telephone
Verification Procedures:
ALPS will
require verification of social security number and account registration by the
caller.
Funds Transfer Procedures
|
Phone
|
Fax
|
Mail
|
|
Signature
Guarantee Required
|
||||
Redemptions
|
||||
Wire
to bank instructions on record
|
Y
|
Y
|
N
|
|
Wire
to new bank instructions
|
N
|
N
|
Y
|
|
ACH
to bank instructions on record
|
Y
|
Y
|
N
|
|
ACH
to new bank instructions
|
N
|
N
|
Y
|
|
Send
by check to address of record
|
Y
|
Y
|
N
|
|
Send
by check to different address
|
N
|
N
|
Y
|
|
Purchases
|
|
|||
Purchase
by wire
|
Y
|
Y
|
N
|
|
Purchase
by check
|
N/A
|
N/A
|
N
|
|
Purchase
by Transfer Agency initiated ACH from bank instructions on
record
|
Y
|
Y
|
N
|
By:
|
|
|
|
||||
Print
Name
|
|
Authorized
Signature
|
|
Title
|
|
Date
|
ACCOUNT
MAINTENANCE
SECURITY
SELECTION FORM
Please
complete this form, indicating whether ALPS is authorized to execute the
following procedures by phone, fax, and mail, and if a signature guarantee is
required.
Telephone
Verification Procedures:
ALPS will
require verification of social security number and account registration by the
caller.
Fax
Verification Procedures:
ALPS will
verify that the fax contains the appropriate signature.
ALPS will
require that telephone verification should accompany each fax.
Account Maintenance
Function
|
Phone
|
Fax
|
Mail
|
|
Signature
Guarantee
|
||||
Establish
New Account
|
N
|
N
|
N
|
|
Change
to Address of Record
Also
indicate requirements for redemption trades within 15 days of address
change
|
Y
(N
< 15days from aor change)
|
Y
(N
< 15days from aor change)
|
N
(Y
for red to aor < 15days from aor change)
|
|
Changing
SS# (Need W-9)
|
N
|
Y
|
N
|
|
Name
Change (Divorce or Marriage)
|
N
|
N
|
Y
|
|
Re-Registration
of Account
|
N
|
N
|
Y
|
|
Changing
Bank Wiring or ACH information (Redemp)
|
N
|
N
|
Y
|
|
Establishing
Telephone Redemption
|
N
|
N
|
N
|
|
Starting
New AIP (cancelled check required)
|
N
|
N
|
N
|
Account Maintenance
Function
|
Phone
|
Fax
|
Mail
|
|
Signature
Guarantee
|
||||
Canceling
ACH
|
Y
|
Y
|
N
|
|
Decreasing
ACH $ Amount
|
Y
|
Y
|
N
|
|
Increasing
ACH $ Amount
|
Y
|
Y
|
N
|
|
Changing
Bank Info for ACH (AIP Purchases)
|
N
|
N
|
N
|
|
Starting
New SWP (Systematic Withdrawal Plan)
|
N
|
N
|
N
|
|
Canceling
SWP
|
Y
|
Y
|
N
|
|
Decreasing
SWP $ Amount
|
Y
|
Y
|
N
|
|
Increasing
SWP $ Amount
|
Y
|
Y
|
N
|
|
Changing
Bank Info for SWP
|
N
|
N
|
Y
|
|
Changing
Dividend Options (Cash & Reinvest)
|
Y
|
Y
|
N
|
|
Sending
Dividends to Secondary Address
|
N
|
N
|
Y
|
|
Setting
Up Systematic Exchange
|
Y
|
Y
|
N
|
|
Setting
Up Systematic Dividend Exchange
|
Y
|
Y
|
N
|
|
Adding
Bank Instructions to account (Non AIP)
|
N
|
N
|
Y
|
By:
|
|
|
|
||||
Print
Name
|
|
Authorized
Signature
|
|
Title
|
|
Date
|