Master Services Agreement AHI-FORM-0024 v1
Exhibit 4.34
AHI-FORM-0024 v1
This document is confidential and contains trade secrets of Advanced Human Imaging Limited. Unauthorised disclosure, duplication or use of any part of this document without the prior written consent of Advanced Human Imaging Limited is strictly prohibited.
Commercial Details
1. Our Details |
Name and ABN | Advanced Human Imaging Limited ABN 85 602 111 115 (we, us, our) | |||
Office Address | Xxxx 0, 00-00 Xxxxx Xxxxx Xxxxxxxxx, South Perth WA 6151 Australia | ||||
2. Client Details | Name and Business / Company Number | FITTRACK INCORPORATED, Corporation Number 1117132-1 ; FitTrack LLC, a Delaware company 7252549; FitTrack France SAS, a French company; and FitTrack UK Ltd., a United Kingdom company 12971836 (jointly and each severally, you, your) | |||
Xxxxxx Xxxxxxx | 000 Xxxxx Xx Xxxx, Xxxxxxx, Xxxxxxx X0X 0X0 | ||||
3. Your App | Software Product / App Details | FitTrack (iOS and Android applications) | |||
4. Contract Details | Master Services Agreement Number | AHI010021 | |||
5. AHI SDKs | Product | Components | Included? | ||
Multi-Scan iOS & Android Software Development Kits (SDKs) | ▪ Body Circumference measurements ▪ Face Scan measurements |
YES | |||
6. Data Processing |
Applicable Data Processing Agreement |
Data Processing Agreement – BodyScan and FaceScan | |||
7. Professional Services to be provided by us | Implementation Support Services (for integration of the Licensed SDKs into Your App) |
During the period from the Commencement Date until 30 June 2022, the following Implementation Support Services will be made available to you for no additional charge after initial SDK hand over meeting: (a) the resolution by us of any Software Error or Measurement Error caused by us; (b) reasonable advisement on product and visual design in respect of Your App; (c) provide all cooperation, access to our Personnel and information reasonably required by you to implement Product Integration, including up to a total of 50 hours of software developer time requested by you to support and assist your development team in undertaking Product Integration; and (d) make available reasonably sufficient Personnel and resources to prioritize (a)-(c).
We are not required to provide any other Implementation Services except as may be set out in an Implementation Plan. | |||
Training Services | Yes | Up to 4 hours of internet/phone-based training on the SDKs | |||
Software Development | No | ||||
Consulting Services | No | Days: n/a | |||
Support Services | Yes | Support Hours: 9:00 am – 5:00 pm AWST on Business Days | |||
8. Term | Commencement Date |
This Agreement will commence on [date Agreement is executed by last party] | |||
Initial Term |
3 years commencing on the Commencement Date.
The term will automatically be renewed for additional terms of 1 year each (in each case, a “Renewal Term”). | ||||
9. Key Contacts |
Our Contact Details
|
Name: | Xxxx Xxxxxxxx | ||
Telephone: | |||||
Email: | Xxxx.xxxxxxxx@xxxxxxxxxxxxxxxxxxxx.xxx | ||||
Your Contact Manager | Name: | Xxxxxxx Xxxxxxx | |||
Telephone: | x0 000-000-0000 | ||||
Email: | xxxxxxxx@xxxxxx.xx |
Acceptance | ||||
By signing below, you and us each agree to (1) the Commercial Details set out above together with the attached (2) Fee Schedule; (3) Terms and Conditions; (4) Service Level Agreement; and (5) the applicable Data Processing Agreement referred to above. | ||||
/s/ Xxxxx Xxxxxxx | /s/ Xxxxxx Xxxxxx |
| ||
Xxxxx Xxxxxxx Director, Advanced Human Imaging Ltd |
Xxxxxx Xxxxxx CEO, FitTrack Incorporated | |||
Date: 11/27/2021 |
Date: 11/26/2021 |
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/s/ Xxxxxx Xxxxxx | /s/ Xxxxxx Xxxxxx |
| ||
Xxxxxx Xxxxxx Manager, FitTrack LLC |
Xxxxxx Xxxxxx FitTrack France SAS | |||
Date: 11/26/2021 |
Date: 11/26/2021 |
/s/ Xxxxxx Xxxxxx | /s/ Xxxxxx Xxxxxx |
| ||
Xxxxxx Xxxxxx President, FitTrack UK Ltd |
||||
Date: 11/26/2021 |
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Fee Schedule
User Fees | ||||
Fee Type | Description | |||
User Fees |
User Fees are payable based on pricing indicators in Schedule 2 – User Fees. An Active User is one that accesses the AHI technology serving functionality in Your App at any time in the relevant month excluding any Active User in their capacity as a Beta User
The price per month, per user pricing is incrementally tier based, and requires you to pay the per month, per user price for the first tier, then the per month, per user price for the second tier and so on. | |||
Services Fees | ||||
Service | Description | Price (Excl. GST)* | Payment Terms | |
Support Services | Incident Support as specified in the SLA. | The resolution by us of any Software Error caused by us will be free of charge. For any other Support Services, Price is as per the Xxxxx 0 & Xxxxx 0 Support Hourly Rates set out below for Ad Hoc Services, per staff member required) | Payable to us on a monthly basis in arrears. | |
Measurement Support as specified in the SLA. | The resolution by us of any Measurement Error caused by us will be free of charge. For any other Support Services in relation to any other Measurement Errors, $100 per Support Request where the request type is Measurement Support. | Payable to us on a monthly basis in arrears. | ||
Consulting Services | Consulting services that we may agree to provide after the Go-Live Date. | At the rates set out below under “Ad Hoc Services”. | Payable to us on a monthly basis in arrears. | |
Training Services | Training in respect of the SDKs as specified in clause 17 of the enclosed Terms and Conditions. | Not applicable | Payable to us on a monthly basis in arrears. | |
Ad Hoc Services | Time spent providing any services to you after the Go-Live Date for which there is no other rate specified in this Agreement. | Service Type | Hourly Rate | Payable to us on a monthly basis in arrears. |
Xxxxx 0 Technical Support Training | $150 | |||
First 20 Support Requests per month for Measurement Support | No additional charge | |||
Additional Measurement Support+ | $100 per request | |||
Level 2 Support+ | $180 | |||
Level 3 Support+ | $220 | |||
Quality Assurance consultation | $170 | |||
Senior Architect consultation | $220 | |||
Design (UX/UI) consultation | $220 | |||
Other | As agreed | |||
* | All amounts are in Australian Dollars unless specified otherwise. |
+ | Only payable where a defect or error does not cause the Support Request in the Licensed SDK. |
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Terms and Conditions
1. | Term |
1.1. |
This Agreement will commence on the Commencement Date and will continue for the Initial Term, subject to earlier termination by either party in accordance with this Agreement. Upon expiry of the Initial Term, this Agreement will automatically extend for subsequent consecutive periods each of one (1) year (each, a Renewal Term) until and unless either party notifies the other party in writing of its intent not to renew the Agreement at least 120 days prior to the expiry of the Initial Term or the then current Renewal Term (as applicable) (time being of the essence), in which case if such notice is provided the Agreement shall terminate at the end of the Initial Term or then current Renewal Term (as applicable). |
2. | Non-exclusive relationship |
2.1. | The relationship between you and us pursuant to this Agreement is non-exclusive. Nothing in this Agreement will prevent us from supplying any goods or services to any third party in our absolute discretion. |
3. | Priority |
3.1. | If any two of the following documents of this Agreement are inconsistent, they will be interpreted in the following order of precedence (highest to lowest): |
(a) | the terms and conditions in clauses 1 - 29 of these Terms and Conditions; |
(b) | the SLA; |
(c) | the Commercial Details; |
(d) | the Fee Schedule. |
3.2. | To the extent of any inconsistency between the provisions of the Data Processing Agreement and this Agreement, this Agreement will prevail, except where inconsistent with any applicable Data Protection Laws, in which case the provisions of the relevant Data Protection Laws will prevail. |
4. | Change Control |
4.1. | If either you or we wish to change any part of this Agreement (Requesting Party), the Requesting Party shall deliver a written notice to the other party pursuant to clause 25 setting out the details of the requested change (Change Request). |
4.2. | If you issue a Change Request, we will, if we consider that we can accommodate the Change Request, provide you with a written proposal (Change Proposal) setting out: |
(a) | the likely time required to implement the changes; |
(b) | any variations to the Fees arising from the changes; and |
(c) | any consequential variation to the Agreement required by us. |
4.3. | No change to this Agreement shall be effective unless the change is implemented pursuant to this clause 4 or the change is otherwise agreed in writing by the parties. |
5. | Integration of the Licensed SDKs into Your App |
5.1. | You must carry out Product Integration as soon as reasonably practicable, but in any event no later than June 30, 2022. |
5.2. | We have no obligation to provide Implementation Services except to the extent we: (a) agree to comply with the separately agreed upon Implementation Plan; (b) as set out in the Commercial Details; and (c) as set out in clause 5.3. |
5.3. | We agree that the Licensed SDKs will support iOS platform utilizing Flutter toolkit and Android platform utilizing Flutter toolkit. The Parties agree that for Flutter integration elements that benefit both Parties, the Parties will work together to share code to speed up Product Integration. |
5.4. | As part of the Implementation Plan: |
(a) | we will provide the Implementation Services specified in an Implementation Plan (Implementation Services) within any timeframes for performing the Implementation Services set out therein; and |
(b) | you will comply with your obligations under the Implementation Plan. |
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5.5. | Except where otherwise agreed in writing by us, all Product Integration costs shall be borne by you. |
5.6. | You must provide all cooperation, access to Personnel and information reasonably required by us to perform Implementation Services. |
5.7. | AHI will conduct a quality assurance test prior to the target go-live date (timeframe is estimated between 3-5 days) to verify that the Licensed SDKs have been properly integrated into Your App. |
5.8. | If Product Integration has not been completed in accordance with clause 5.1 due to your non-compliance with the Implementation Plan, the Documentation, any incompatibility or defect in or with Your App, or due to any other factor (other than our non-performance of the Integration Services) then without limiting any other provisions of this Agreement, you must promptly (and in any event, within 30 days of written request by us) do everything required to complete Product Integration in a commercially reasonable time-frame. |
6. | Licence |
6.1. | Subject to clause 6.3 and your compliance with this Agreement, we hereby grant you: |
(a) | a non-exclusive, non-assignable, non-sublicensable, non-transferable licence exercisable by and through your employees and Authorised Third Party Developers, to incorporate the Licensed SDKs into Your App for Product Integration in accordance with the Documentation and any applicable Implementation Plan; and |
(b) | a non-exclusive, non-assignable, non-sublicensable, non-transferable worldwide licence exercisable by and through your Users, to use the Licensed SDKs in the form integrated into Your App during Product Integration, subject to the Documentation (collectively, the Licence). |
6.2. | You must not use the Licensed SDKs in any way other than pursuant to the Licence. |
6.3. | Any parts of the Licensed SDKs that are Open Source Software are subject to the applicable Open Source Licence. All applicable Open Source Licenses and the components of the Licensed SDKs that are governed by them are documented in the AHI MultiScan SDK Open Source Licences List which is a separate document available from us upon your request. |
6.4. | You must not commit, permit or otherwise authorise the commission of any act that would or might invalidate or be inconsistent with our Intellectual Property Rights. |
6.5. | Without limiting clause 6.4, you must not and must not permit any person, including any User or Third Party Developer, to: |
(a) | resell, on-sell, assign or transfer the Licensed SDKs or purport to do so; |
(b) | license, sublicense, or provide others with access to, the Licensed SDKs (however, you may license your End Users to use the Licensed SDKs on a non-exclusive, non-assignable, non-transferrable, non-sublicensable, revocable basis solely for them to use the Licensed SDKs from within Your App in the usual course of operating Your App as an end user); |
(c) | “frame”, “mirror” or serve any of the Licensed SDKs on any web server or other computer server over the internet or any other network; |
(d) | copy, alter, modify, adapt, create derivative works from, reproduce, distribute, resell, transfer to a third party, reverse assemble, disassemble, reverse engineer, decompile, reverse compile or enhance the Licensed SDKs (except as may be expressly permitted by applicable copyright law); |
(e) | store, transmit or distribute, or permit the storage, transmission or distribution of, any virus or Your Data or other material using any Licensed SDKs that is unlawful, harmful, threatening, defamatory, infringing, offensive or in breach of any person’s rights or Applicable Law; |
(f) | use any Licensed SDKs in any way which is in breach of any right of any person or any Applicable Law; |
(g) | use the Licensed SDKs or any part of them (or allow them to be used) (including any component of any graphical user interface or the look and feel of the Licensed SDKs) to develop, or contribute to the development of, any software or product competitive with the Licensed SDKs; |
(h) | alter, remove or tamper with any trade marks, patent or copyright notices, confidentiality legend or notice, any numbers or other means of identification used on or in relation to the Licensed SDKs; |
(i) | use the Licensed SDKs to violate all or any legal rights of any person or company or other entity in any jurisdiction; or |
(j) | introduce malicious programs into the AHI Platform (e.g., viruses, worms, Trojan horses, e-mail bombs). |
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6.6. | You must: |
(a) | not permit a Third Party Developer to use the Licensed SDKs unless they are an Authorised Third Party Developer; and/or |
(b) | ensure that your Authorised Third Party Developers only use the Licensed SDKs to incorporate the Licensed SDKs into Your App for Product Integration in accordance with the Documentation and any applicable Implementation Plan. |
6.7. | You acknowledge that the integrity of the Licensed SDKs is protected by technical protection measures (TPMs) to prevent Intellectual Property Rights, including copyright, in the Licensed SDKs from being misappropriated. You must not attempt in any way to remove or circumvent any TPM in the Licensed SDKs. |
7. | Licensed SDK versions and support |
7.1. | During the Term, we may release updates of the Licensed SDKs (Update). We will not charge you any fee to provide you with any Updates. |
7.2. | AHI will provide Support Services in respect of the Licensed SDK during the Term until such time we deem an Update is required. In the event an Update is required, you will be notified and provided a 12-month grace period to accept the Update, and upon expiry of that period you will not be able to use any previous version. |
7.3. | The provisions of this Agreement that apply to the Licensed SDKs will apply equally to any Updates that we provide to you. |
7.4. |
7.5. | We agree that future Updates can be internally beta tested by you, free of charge for up to 20 internal Beta Users until the Update release is made available to you. |
8. | The AHI Platform |
8.1. | We will configure the AHI Platform within the 20 Business Day period after completion of Product Integration to enable Your App to make calls to the AHI Platform via the Licensed SDKs (AHI Platform Configuration). |
8.2. | Following Platform Configuration we undertake to use commercially reasonable efforts to arrange the hosting of the AHI Platform during the Term in accordance with the Availability Target set out in the SLA. |
8.3. | Any failure by us to meet the Availability Target shall not constitute a breach of this Agreement. |
9. | Risk Inference Reference Information |
9.1. | Any Risk Inference Reference Information that you may obtain from the AHI Platform is general in nature and does not constitute our advice or recommendations and may be obtained from third parties. |
9.2. | In respect of any Risk Inference Reference Information that you or an End User may obtain from the AHI Platform and/or via the use of the Licensed SDKs, we do not represent or warrant: |
(a) | the accuracy or correctness of such Risk Inference Reference Information; or |
(b) | the relevance or suitability of such Risk Inference Reference Information to you, Your App or any User. |
9.3. | You must independently verify that any Risk Inference Reference Information that you or an End User obtains from the AHI Platform and/or use of the Licensed SDKs is accurate, correct, relevant and suitable before it is relied upon by you, your Personnel, Your App or any User. |
9.4. | The information provided by the AHI Platform and the Licensed SDKs does not constitute medical advice and we do not provide health diagnoses of any kind. |
9.5. | We do not provide, nor do we represent that we provide, any medical advice or health diagnoses. Further, we do not represent or warrant that any use of the AHI Platform or the Licensed SDKs will result in the diagnosis, detection, treatment, cure or prevention of any medical disorder, illness or condition. |
9.6. | You: |
(a) | agree that you have assessed the AHI Platform and the Licensed SDKs as being suitable for your and your Users’ requirements; |
(b) | agree that to the maximum extent permitted by Law, you use the AHI Platform and the Licensed SDKs at your sole risk; and |
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(c) | hereby irrevocably release us from and against any claims that you might otherwise have against us in connection with any: |
(i) | Risk Inference Reference Information; and |
(ii) | other information,that you, your Personnel, Your App or any End User may receive directly or indirectly from the AHI Platform, the Licensed SDKs or Your App. |
9.7. | As between you and us, you are solely responsible for: |
(a) | any healthcare or medical advice, treatment plans, suggestions, exercises and regimes that you provide or recommend to any User; |
(b) | the accuracy, efficacy and results of any health information (including to the extent that any information from the AHI Platform and/or the SDKs constitutes health information) and advice, and for any clinical reports, health assessments, health care plans, treatment plans, clinical advice, suggestions, exercises, regimes, recommendations, services, clinical or remedial procedures, prescriptions and health services that you provide to any person (individually, a “Healthcare Service” and collectively, “Healthcare Services”), and for any claims arising in connection with any Healthcare Service that you supply or fail to supply. |
9.8. | You must indemnify us in respect of any loss and/or damage that we incur in respect of any claim in connection with any Healthcare Service that you provide or fail to provide to any person. |
9.9. | We do not provide, or represent that we provide, any Healthcare Service and we are not a party to any contract for the provision or receipt of any Healthcare Service. Further, we do not represent or warrant that the AHI Platform and/or the Licensed SDKs or any Users’ use of any information generated or provided by them will result in the diagnosis, cure or prevention of any medical disorder or illness or that they are suitable for any End User’s specific requirements. |
10. | Ownership and use of Your Data |
10.1. | As between you and us, you own all Intellectual Property Rights in Your Data. |
10.2. | You license us and our suppliers on a non-exclusive, non-transferable, royalty-free basis throughout the Term to use Your Data to provide the Services to you (Data Licence). The Data Licence is irrevocable and non-terminable during the Term. |
10.3. | We shall not be responsible for any loss, destruction, alteration or unauthorised disclosure of any Your Data, except in relation to liability that cannot lawfully be excluded or where caused by our wilful misconduct or intentional misuse of Your Data. |
10.4. | You warrant and represent that: |
(a) | Your Data and the collection, processing, storage and/or disclosure of it by us as part of the Services or as otherwise required by Applicable Law will not breach any Applicable Law or right of any person; and |
(a) | you will ensure at all applicable times that the use, hosting, transmission, modification, processing, collection, holding and disclosure of Your Data via the Licensed SDKs or the AHI Platform does not breach any Applicable Law or any person’s rights, and that all relevant consents have been obtained by you as lawfully required for us and our personnel to collect, hold, disclose and otherwise process any Personal Data in the course of performing our obligations or exercising our rights under the Agreement or pursuant to Applicable Law. |
10.5. | As between you and us, you are solely responsible for the accuracy, legality and quality of all Your Data, for any claims arising in respect of Your Data and for obtaining any permissions, consents, licences, rights and authorisations necessary for us and our suppliers to use, host, modify, hold, transmit, process, store and disclose Your Data in connection with this Agreement. |
10.6. | If we receive a request from any person for the provision of Personal Data in any Your Data we will forward a copy of the request to you, unless Applicable Law prohibits us from doing so, and you must provide all assistance that we require to comply with our legal obligations in connection with any such request. |
10.7. | You must indemnify us in respect of any loss and damage that we incur in respect of any claim that any Your Data is lost, unavailable, deleted or corrupted or that the transmission, storage, hosting, disclosure, access or use of Your Data by us or our suppliers, or the processing thereof by us or them, for the proposes of this Agreement, infringes the Intellectual Property Rights or other rights of any person or breaches any Applicable Law, except to the extend caused by our breach of this Agreement. |
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11. | Intellectual Property Rights |
11.1. | Nothing in this Agreement affects the ownership of any Intellectual |
Property Rights owned by either party prior to the Commencement Date.
11.2. | As between you and us, we own all Intellectual Property Rights in the Licensed SDKs (other than Open Source Software), the AHI Platform and the Documentation, and any updates, upgrades, new versions, and other modifications of the Licensed SDKs, AHI Platform and Documentation. You must not represent that you own the Licensed SDKs, AHI Platform or Documentation or any updates, upgrades, new versions and other modifications of the Licensed SDKs, AHI Platform and/or the Documentation. |
11.3. | Except as expressly stated herein, this Agreement does not grant you or any third party any rights to or in patents, copyright, database rights, trade secrets, trade names, trade marks (whether registered or unregistered), or any other Intellectual Property Rights or other rights or licences in respect of the Licensed SDKs, AHI Platform or the Documentation. |
11.4. | You must not directly or indirectly do anything that would or might invalidate, jeopardise, limit, interfere with or put in dispute our or our licensors’ ownership in or rights with respect to the Licensed SDKs, AHI Platform or Documentation. |
11.5. | You may not do or authorise the commission of any act that would or might invalidate or be inconsistent with our or our licensors’ Intellectual Property Rights in the Licensed SDKs, the AHI Platform or any Documentation. |
11.6. | You hereby assign to us all and any Intellectual Property rights that you may have in all and any comments in connection with the Licensed SDKs, the AHI Platform or requests for any new Licensed SDK or AHI Platform features that you or your officers, employees or agents may suggest or create (each, an Improvement Suggestion). Each Improvement Suggestion becomes our sole and exclusive property. This assignment is effective as soon as you or your officers, employees, and agents create any Improvement Suggestion or disclose an Improvement Suggestion to us including where applicable under applicable Copyright Law. You must execute and procure from your officers, employees and agents the execution of any documentation reasonably required by us to give effect to: (a) the assignment to us of all Intellectual Property Rights that they may have in any Improvement Suggestions; and (b) a waiver for us and any third parties authorised by us to exploit any Moral Rights that they may have in any Improvement Suggestions. |
11.7. | You must not: |
(a) | use any of our trade marks or other marks (collectively, Marks) without our prior written consent; or |
(b) | contest any Mark, apply for registration of any Mark or use or apply for registration of any trade mark, trade name, business name, company name or domain name that incorporates any element that is confusingly similar to any Mark. |
11.8. | Except as expressly provided in this Agreement, you have no rights in respect of any Marks or their associated goodwill. You hereby acknowledge that all such rights and goodwill inure for the benefit of, and are (and will remain) vested in, us. |
11.9. | We will indemnify you from and against any liability, loss, damage and reasonable costs arising out of any proceeding brought by any third party alleging that you are infringing that third party’s Intellectual Property Rights by using the Licensed SDKs in accordance with the Licence (IP Claim), provided that: |
(a) | you notify us immediately upon receipt by you of notice of any IP Claim or upon you suspecting or having reasonable cause to suspect that such an IP Claim may be made; |
(b) | you do not make any admission or settlement of any IP Claim without our prior written consent; |
(c) | you give us sole control of the defence and any negotiations for compromise; and |
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(d) | you provide such assistance in connection with the IP Claim, as we may require. |
11.10. | If the Licensed SDKs becomes the subject of any IP Claim, you must permit us if, and as we consider appropriate: |
(a) | to replace all or part of the Licensed SDKs with functionally equivalent software; |
(b) | to modify the Licensed SDKs as necessary to avoid such claim; and/or |
(c) | to procure a licence from the relevant complainant to allow you to continue using the Licensed SDKs for the balance of the Term. |
11.11. | If in the above circumstances we are unable to procure for you the right to continue using the Licensed SDKs, or to provide you with functionally equivalent non-infringing software, or to modify the Licensed SDKs, as necessary to avoid the IP Claim, this Agreement and the Licence may be terminated by us. |
11.12. | Notwithstanding any other provisions of this Agreement, we shall have no liability for or in connection with any IP Claim if such claim is caused by or arises out of: |
(a) | your use of the Licensed SDKs in combination with software or hardware not supplied or approved in writing by us if such infringement could have been avoided by not combining, operating or using the Licensed SDKs with such software and/or hardware; |
(b) | any modification of the Licensed SDKs created by any person other than us; |
(c) | code or content in Your App or the integration of the Licensed SDKs into Your App; |
(d) | Your Data or any other content or data used or transmitted by, you, your Personnel or any End User; |
(e) | use of the Licensed SDKs knowingly in breach of any person’s rights; or |
(f) | your breach of any Open Source Licence or this Agreement. |
11.13. | As between you and us, you, and not us, shall be solely liable for any claims made by any third party in connection with any of the matters referred to in clause 11.12 (a) – (f) and you must indemnify us from and against any liability, loss, damage and reasonable costs arising out of any of those matters. |
12. | Confidentiality |
12.1. | Each party (the first party) agrees and acknowledges that it may receive information of the other party marked as confidential or has the quality of confidential information during the Term of this Agreement (Confidential Information). |
12.2. | The first party agrees and acknowledges that the Confidential Information of the other party will be received and held by the first party in strict confidence and will not be disclosed by the first party, except: |
(a) | as required to perform its obligations under this Agreement; |
(b) | with the prior written consent of the other party; |
(c) | as must be disclosed by Applicable Law; |
(d) | where disclosed to its Personnel on a confidential basis; |
(e) | as required by the rules of any stock exchange; or |
(f) | as required by a court of competent jurisdiction, and then, only to the extent required, and provided that the first party promptly notifies the other party of such requirement of disclosure and provides full particulars to the other party of the disclosure. |
12.3. | The first party must use reasonable endeavours to ensure that its Personnel keep the other party’s Confidential Information that the first party provides to its Personnel confidential. |
12.4. | Confidential Information does not include any information: |
(a) | that is independently developed, obtained or known by the first party, without relying on confidential information received by the first party from the other party; |
(b) | that the first party can prove was already rightfully known by it at the time of disclosure to it as shown by contemporaneous records; |
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(c) | which is or becomes available to the first party from a third party lawfully in possession of such information and who has the lawful power to disclose such information to the first party on a non-confidential basis; or |
(d) | that is in the public domain or becomes part of the public domain except where due to a breach of this Agreement or any breach of any obligation of confidence. |
12.5. | Our Confidential Information includes: |
(a) | this Agreement; |
(b) | all parts of the Licensed SDKs and the AHI Platform (including any designs, graphical user interface, the layout of any elements of the Licensed SDKs, the AHI Platform and the look and feel of the Licensed SDKs, the AHI Platform and any Custom Software); |
(c) | the Documentation; |
(d) | all Intellectual Property Rights and any proprietary and technical data, trade secrets, patented and unpatented inventions, discoveries, works, improvements, innovations, ideas, concepts, graphs, flow charts, materials, samples, devices, models, know how, techniques, operations, dealings, processes, procedures, secret formula, computer hardware and software programs and designs, drawings, technology, machinery or equipment used or proposed to be used or developed in connection with the Licensed SDKs; |
(e) | all advertising and marketing information and material provided by us to you; and |
(f) | the Object Code and Source Code in the Licensed SDKs and AHI Platform, |
(collectively, AHI Confidential Information).
12.6. | The AHI Confidential Information is not your Confidential Information and you must not use, modify, reproduce, release, perform, display or disclose it except as is strictly necessary for you to use the Licensed SDKs in accordance with the Licence. |
13. | Fees and Payment Terms |
13.1. | You must pay the Fees to us in accordance with the Payment Terms. |
13.2. | The Fees are exclusive of GST and you agree to pay to us all applicable GST that we incur in connection with this Agreement. You must pay all applicable GST, at the same time as the Fees, in accordance with the Payment Terms. |
13.3. | If you fail to make any payment due to us for any undisputed amounts under this Agreement by the due date for payment, then, without limiting our remedies, you shall pay interest on the overdue amount at the rate of 10% per annum (or if such rate is not permitted under Applicable Law, the highest rate of interest that may be charged under Applicable Law). Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment and you shall pay the interest together with the overdue amount upon demand by us. |
13.4. | If we have not received payment of any Fees by the due date in accordance with the Payment Terms and after a 30 day cure period, then without prejudice to any of our other rights and remedies, we may, without liability to you, suspend the operation of the Licensed SDKs, the AHI Platform and/or all or any part of our obligations under the Agreement. |
14. | Fee Disputes |
14.1. | If you, acting reasonably, dispute an amount invoiced by us, you: |
(a) | must pay the undisputed amount of the invoice by the due date; |
(b) | must notify us of the dispute and the reasons for the dispute within 21 days of receipt of the invoice; and |
(c) | may withhold payment of the disputed part of the invoice until the dispute is resolved in accordance with clause 27 (Dispute Resolution). |
14.2. | On resolution of the dispute in our favor, you must pay any additional amounts agreed or determined to be payable, plus interest at the rate of 10% per annum (or if such rate is not permitted under Applicable Law, the highest rate of interest that may be charged under Applicable Law), accruing daily from the date when the invoiced amount was due for payment until the date on which payment is made. |
14.3. | You shall pay all legal and debt collection fees, costs and disbursements incurred by us in enforcing your payment obligations under this Agreement. |
14.4. | You must not withhold payment of any Fees except any Fees that are disputed under clause 14.1. |
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15. | Professional Services |
15.1. | We have no obligation to provide any professional services under this Agreement except as set out in the Commercial Details. |
16. | Support Services |
16.1. | We will provide the Support Services in relation to the Licensed SDKs, subject to the provisions of the Service Level Agreement. |
17. | Training Services |
17.1. | We will provide you with the allocated number of hours of online-based training set out in the Commercial Details in the use of the Licensed SDKs. |
17.2. | The start date of the Training Services will be determined by you and us. |
17.3. | If Training Services are to be provided on your premises, you will be responsible for all reasonable costs and expenses of our Personnel and all trainees in connection with travel to and attendance at the training, including with respect to accommodation, meals and transport (Expenses). You must reimburse us for all Expenses that we incur within twenty-eight (28) days of the date of any invoice we issue to you for any Expenses. |
18. | Software Development Services |
18.1. | We have no obligation to provide any software development services under this Agreement unless you and we execute a Statement of Work specifying the software development services to be provided and the software to be developed (Custom Software). |
18.2. | You will pay the Fees set out in or referred to in the Statement of Work on a time and materials basis for all time spent carrying out our obligations under this clause 18. |
18.3. | Except as otherwise agreed in a Statement of Work, we own all Intellectual Property Rights in all Custom Software. To the extent that we do not automatically own all such Intellectual Property Rights, you hereby assign all such Intellectual Property Rights to us. The assignment under this clause 18.3 includes an assignment of future copyright under applicable Copyright Law. |
18.4. | Any Custom Software developed will be subject to the same provisions of the Agreement that apply to Licensed SDKs except as otherwise expressly specified to the contrary in the applicable Custom Development Statement of Work. |
19. | Third Party Developers |
19.1. | Under no circumstances may you permit any Third Party Developer to access, download, or use any of the Licensed SDKs or any other product (including Your App) that uses or incorporates any of the Licensed SDKs, unless they are your Third Party Developers who have each entered into a Third Party Developer Licence Agreement. |
19.2. | You must: |
(a) | cause each Third Party Developer to enter into a Third Party Developer Licence Agreement with us and provide us with the Third Party Developer Licence Agreement (in the form set out in Annexure A); and |
(b) | wait for us to approve the Third Party Developer Licence Agreement (in our absolute discretion) and where approved by us, execute the Third Party Developer Licence Agreement, |
prior to permitting any Third Party Developer engaged by you to access, download or use any of the Licensed SDKs or Your App which uses or incorporates any of the Licensed SDKs.
19.3. | Following our execution of a Third Party Developer Licence Agreement that has been executed by your Third Party Developer, we will provide the fully executed copy to you, and such Third Party Developer shall only from that time be deemed to be an Authorised Third Party Developer. |
20. | Force Majeure Event |
20.1. | Each party will not be liable to the other party for any breach of this Agreement to the extent that it is caused or contributed to by a Force Majeure Event. |
21. | Liability |
21.1. | Except to the extent that such liability cannot be excluded by Applicable Law, neither party is liable to the other party for any Consequential Loss whether arising in contract, tort (including negligence) or otherwise, and whether the loss or damage is foreseeable or not. |
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21.2. | For any loss or damage that is not otherwise excluded by the provisions of this Agreement, our liability is capped, in the aggregate, to the value of the Fees paid by you under this Agreement, and which cap is reduced to the extent that you or any Force Majeure Event caused or were responsible for such loss or damage. |
21.3. | You hereby indemnify us in respect of all and any loss and damage incurred by us as a result of any breach by you of your obligations under this Agreement or as a result of Your App infringing the rights of any person or breaching any Applicable Law. You warrant and represent that Your App and all use thereof by us for the purposes of this Agreement, will not infringe the rights of any person or breach any Applicable Law. |
21.4. | Notwithstanding any other provisions of this Agreement, a party’s liability is not limited under the Agreement with respect to: |
(a) | liability under any indemnity specified in the Agreement; |
(b) | liability that cannot be limited by law; or |
(c) | liability for the party’s wilful misconduct or intentional breach of the Agreement. |
22. | Warranties and implied guarantees |
22.1. | Each party warrants that: |
(a) | it has full capacity, authority and all necessary consents to enter into and to perform this Agreement and to grant the rights referred to in the Agreement and that the Agreement is executed by its duly authorised representative and represents a binding commitment on it; and |
(b) | it shall comply with all Applicable Laws in the performance of its obligations under this agreement. |
22.2. | You warrant that your entering into and/or performance of your obligations under this Agreement does not and will not violate or conflict with or result in a breach of, or constitute a default under, or result in the imposition of, any encumbrance under the provisions of your constitution or any contract or other instrument. If any such conflict, breach or default occurs or is likely to occur: |
(a) | you must immediately disclose full particulars of the actual and/or likely conflict, breach or default and you must indemnify us for any loss or damage that we may incur as a result thereof; and |
(b) | we may terminate this Agreement by notice to you. |
22.3. | You warrant that you have made full disclosure to us of all information which would be material to our decision as to whether or not to enter into this Agreement and that the information given by or on your behalf to us to date is true, complete and accurate in all respects and none of that information is misleading whether by inclusion of misleading information or omission of material information or both. |
22.4. | The goods and services supplied under this Agreement may come with implied non-excludable guarantees which are regulated by applicable Consumer Law. The extent of the implied guarantees depends on whether you are a ‘consumer’ of goods or services within the meaning of that term pursuant to the Consumer Law. |
22.5. | If the goods or services supplied by us to you are supplied to you as a ‘consumer’ of goods or services within the meaning of that term in the Consumer Law as amended you will have the benefit of certain non-excludable rights and remedies in respect of the goods or services and nothing in the Agreement excludes or restricts or modifies any condition, warranty, guarantee, right or remedy which pursuant to the Consumer Law. However, if the goods or services are subject to a non-excludable condition, warranty, guarantee, right or remedy implied by the Consumer Law and the goods or services are not ordinarily acquired for personal, domestic or household use or consumption, then to the permitted under the Consumer Law, we limit our liability for breach of any such non-excludable warranty, guarantee, right or remedy implied by the Consumer Law or expressly given by us to you, in respect of each of the goods and services, at our option, to one or more of the following: |
(a) | if the breach relates to goods: |
(i) | the replacement of the goods or the supply of equivalent goods; |
(ii) | the repair of such goods; |
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(iii) | the payment of the cost of replacing the goods or of acquiring equivalent goods; or |
(iv) | the payment of the cost of having the goods repaired; and |
(b) | if the breach relates to services: |
(i) | the supplying of the services again; or |
(ii) | the payment of the cost of having the services supplied again. |
22.6. | Other than with respect to any non-excludable guarantees implied into this Agreement under the Consumer Law, to the maximum extent permitted by law (and if permitted by law): |
(a) | all conditions, warranties and guarantees implied in the Agreement are excluded, to the extent possible by law; |
(b) | we do not represent that the information obtained via the Licensed SDKs or the AHI Platform is accurate, correct, up-to-date or error free; |
(c) | we do not warrant that any Licensed SDKs or the AHI Platform are error-free or will operate accurately, correctly or without interruption or will achieve your intended results; and |
(d) | you accept sole responsibility for the selection of the Licensed SDKs and AHI Platform to achieve your intended results and for any results that you, your Personnel or Users obtain therefrom. |
23. | Insurance |
23.1. | Each party will during the Term obtain and maintain the following insurances: |
(a) | cyber liability and privacy protection insurance in the amount of two million dollars ($2,000,000); and |
(b) | any other insurance that the party must obtain under Applicable Law. |
23.2. | For each insurance policy taken out by a party in accordance with this Agreement it will provide the other party (upon request only) with a certificate of currency which identifies the insurer, policy number, term of the policy, type of insurance and limits of liability for the cover. |
24. | Suspension and Termination |
24.1. | Until the end of the period being 13 calendar months after the Go-Live Date of the Your App following Product Integration, we shall have the right to terminate this Agreement upon 90 days written notice if you fail to achieve a minimum of 200,000 uniqueActive Users, within 1 calendar year of the Go-Live Date. |
24.2. | We may temporarily and/or permanently suspend and/or disable the performance of the whole or any part of any Licensed SDKs, the AHI Platform or Services and/or your Personnel’s and Users’ access to and use of any Licensed SDKs, the AHI Platform or Services by way of TPM or otherwise if we know or reasonably suspect that: |
(a) | you are in breach of the Agreement; |
(b) | any of your Personnel have not used or are not using the Licensed SDKs in compliance with the Licence; |
(c) | any Authorised Third Party Developer is in breach of the applicable Third Party Developer Licence Agreement; or |
(d) | we determine that you or any of your Personnel’s use of the Licensed SDKs is likely to lead to any third party instituting or threatening legal proceedings against us or any other person. |
24.3. | A party (the first party) may terminate this Agreement by written notice to the other party (the Defaulting Party) if the Defaulting Party is in material breach of this Agreement which is not remediable, or if capable of remedy and the Defaulting Party fails to remedy the material breach within thirty days (30) days of written notice from the first party requiring the remedying of the breach. |
24.4. | A party may terminate this Agreement by written notice to the other party if the other party suffers an Insolvency Event. |
24.5. | A party may terminate this Agreement to the extent that any demand of any regulator or government authority having jurisdiction over the subject matter of this Agreement makes a demand for that party to discontinue or substantially modify this Agreement, upon written notice to the other parties, in which case no party shall be deemed to be in default of the Agreement by reason of such termination. |
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24.6. | We may terminate this Agreement, the Licence or our provision of any Services, if: |
(a) | Except as provided under clause 28.2, you undergo a Change of Control without our prior written consent; |
(b) | you breach, challenge or dispute the validity of any of our Intellectual Property Rights; |
(c) | you purport to assign any of your rights or novate any of your obligations under this Agreement without our prior written consent; |
(d) | you breach any Applicable Law or any person’s rights; or |
(e) | a third party provider ceases to provide hardware, software, products, licences or services that we require to comply with our obligations under this Agreement. |
24.7. | If this Agreement is terminated or expires for any reason: |
(a) | any rights or obligations that, by their nature, survive termination shall so survive; |
(b) | you shall promptly return to us all copies of any of our Confidential Information and Documentation in your possession or control, or if required by us, destroy all such copies of our Confidential Information and Documentation, except that any digital backup files automatically generated by your customary electronic data processing system may be retained and properly stored as confidential files for the sole purpose of backup and will be deleted in accordance with your retention policy |
(c) | in the absence of any direction from you within 30 days following termination or expiry of this Agreement, we shall delete all Your Data that remains in our possession or control; |
(d) | we do not have any obligation to provide you with any refund, except to the extent that we must do so pursuant to Applicable Law; |
(e) | your right to use and access the Licensed SDKs, the AHI Platform and any Documentation immediately ceases; and the Licence will immediately terminate. |
24.8. | If this Agreement or any part of it is terminated prior to the expiry of the Initial Term or any then current Renewal Term (other than due to our breach of the Agreement or any termination of all or part of the Agreement by us under clause 24.5), then without prejudice to any of our other rights, you must pay any amounts (collectively, the Outstanding Amount) which we calculate or reasonably estimate would have been payable by you under the Agreement for the remainder of the Initial Term (or then current Renewal Term, if applicable) had the Agreement or any part of it not been terminated. If an Outstanding Amount is payable, we will send you a tax invoice in respect of the Outstanding Amount and you will pay this invoice within twenty eight (28) days. Payment under this clause 24.7 is not intended to be, and will not be punitive and is intended to compensate us for reasonable losses that we will suffer resulting from the early termination of the Agreement. |
25. | Ongoing Obligations after Termination |
25.1. | If, on or prior to the date of termination of this Agreement, you provide us with written notice of your intention to do so, for a period of up to 2 years, you may continue to use the Licensed SDKs in accordance with the Licence as if it had not terminated, and we agree to host and operate the AHI Platform, for Users who are Active Users as at the termination date During such period, any User who is not an Active User as at the termination date, may not use Your App in connection with the Licensed SDKs. During such period, the Fees and SLA will continue as in existence at the termination date. |
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26. | Notices |
26.1. | All notices required or permitted to be made under this Agreement shall be in writing and may be delivered if: (a) delivered in person; (b) sent by post to the Licensee’s postal addresses identified in the Commercial Details; or (c) sent by email to the Licensee’s email addresses identified in the Commercial Details. If notice is delivered in person, notice shall be effectively given upon delivery. If notice is sent by post within Australia, notice shall be effectively given the next Business Day after posting if sent by express post, or 6 Business Days after posting if sent by ordinary post. If notice is sent by post internationally, notice shall be effectively given upon the sender receiving confirmation of delivery from the applicable postal service. If notice is sent by email, notice shall be deemed to have been effectively given on the day it is transmitted if the sender receives a read or delivery receipt confirming delivery or receipt of the email or a reply to the email. Any party may change its address for notice hereunder by giving written notice to the other party in accordance with this clause 26.1. |
26.2. | Text messages, instant messages, messages sent through social media websites, and similar messages are not considered “written” or “in writing” for the purposes of this Agreement. |
27. | Dispute Resolution |
27.1. | If a dispute arises between the parties out of or relating to this Agreement (Dispute), each party must seek to resolve it strictly in accordance with the provisions of this clause 27. Compliance with the provisions of this clause is a condition precedent to seeking relief in any court in respect of the Dispute, except as otherwise provided in this clause. |
27.2. | A party seeking to resolve a Dispute must notify the existence and nature of the Dispute to the other party (Notification). Upon receipt of a Notification, each party must refer resolution of the Dispute to their chief executives or lawyers. |
27.3. | If the Dispute has not been resolved within one (1) calendar month of the Notification, then each party will be entitled to submit such dispute to arbitration in New York City, New York before a single arbitrator of the American Arbitration Association (AAA). The parties agree that the arbitrator shall be selected by application of the rules of the AAA, or by mutual agreement of the parties, except that such arbitrator must be an attorney admitted to practice law in New York. No party will challenge the jurisdiction or venue provisions as provided in this Agreement. Nothing in this clause 27 shall limit either party’s right to seek urgent interlocutory relief from any court of competent jurisdiction at any time. |
28. | General |
28.1. | Assignment: You shall not assign, transfer, license or novate your rights or obligations under this Agreement without our prior written consent. Any such assignment, transfer, license or novation without our prior written consent is void. |
28.2. | Notwithstanding clause 28.1, either Party may assign or transfer this Agreement and its rights and obligations hereunder to a successor-in-interest to such Party as a result of a merger, consolidation or corporate restructuring or to a purchaser of all or substantially all or part of the business of that Party, provided that any such transfer or assignment shall require the assignee to assume the duties and obligations contained in this Agreement. |
28.3. | Waiver: No exercise or failure to exercise or delay in exercising any right or remedy by a party shall constitute a waiver by that party of that or any other right or remedy available to it. |
28.4. | Invalidity: If any provision of this Agreement or its application to any party or circumstance is or becomes invalid or unenforceable to any extent, the remainder of the Agreement and its application shall not be affected and shall remain enforceable to the greatest extent permitted by law. |
28.5. | Relationship: Nothing contained in this Agreement creates any partnership, employment, joint venture or agency between the parties. |
28.6. | Entire Agreement: This Agreement is entered into as an agreement. It constitutes the entire agreement of the parties about its subject matter and supersedes all other proposals, prior agreements, oral or written, arrangements, agreements and all other communications between the parties about its subject matter. |
28.7. | Amendments: This Agreement may be amended only by a written document signed by all parties and a provision of or a right under this Agreement may not be waived or varied except in writing signed by |
the party to be bound.
28.8. | Jurisdiction: This Agreement and all disputes arising under this Agreement shall be governed by and interpreted in accordance with the laws of New York, USA, without regard to principles of conflict of laws |
28.9. | Counterparts: This Agreement may be executed (including via DocuSign or similar) in counterparts provided that no binding agreement shall be reached until the executed counterparts are exchanged. A counterpart of a document exchanged by email shall constitute evidence of the execution of the original. |
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29. | Definitions and interpretation |
29.1. | In this Agreement, terms in bold font in brackets have the meanings given thereto as set out in the applicable clauses in which they are defined. Any word starting with a capital letter that is not otherwise defined in this document, shall have the meaning given to it in the SLA. In addition, in these Terms and Conditions the following words have the following meanings: |
Agreement means: (1) the Commercial Details; (2) the Fee Schedule; (3) these Terms and Conditions; (4) the Service Level Agreement; and (5) the applicable Data Processing Agreement specified in the Commercial Details.
Applicable Law means any applicable act, law, legislation, rule of the general law, including common law and equity, judicial order or consent or requisition from, by or with any governmental agency, including any Data Protection Law in any applicable jurisdiction.
Authorised Third Party Developer means a person who is deemed to be such pursuant to clause 19.
Beta User means your Personnel who participate in beta testing of future planned releases of a Licensed SDK.
Business Day means any day from Monday to Friday in Western Australia, excluding public and bank holidays in Western Australia. Business Hours means 9:00 am – 5:00 pm on Business Days.
Change of Control means a change in the beneficial ownership of more than 50% of: (a) the issued share capital of a company; or (b) the legal power to direct or cause the direction of the general management of the company.
Commencement Date means the commencement date specified in the Commercial Details.
Commercial Details means the table of this document under that heading.
Consequential Loss means any Loss that is:
(a) | indirect or consequential to another loss; |
(b) | loss or damage being or caused by a loss of revenue, loss of profits, loss of savings or anticipated savings or business, loss of data, loss of opportunity, loss of goodwill or expectation loss; |
(c) | a special, punitive or exemplary loss or damage (including, without limitation, any penalty or fine imposed); or |
(d) | a pure economic loss. |
Consumer Law means any applicable act, law, legislation, rule of the general law, including common law and equity, judicial order or consent or requisition from, by or with any governmental agency, relating to consumer protections in any applicable jurisdiction.
Copyright Law means any applicable act, law, legislation, rule of the general law, including common law and equity, judicial order or consent or requisition from, by or with any governmental agency, relating to copyright in any applicable jurisdiction.
Custom Software has the meaning given to it in clause 18.1.
Data Processing Agreement means the applicable data processing agreement(s) specified in the Commercial Details.
Data Protection Law means any applicable act, law, legislation, rule of the general law, including common law and equity, judicial order or consent or requisition from, by or with any governmental agency, relating to privacy and/or data protection law in any applicable jurisdiction.
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Documentation means any information, materials or documents (whether in electronic form or not) referring to or describing the Licensed SDKs, the AHI Platform and/or Services that we provide to you, including any written specifications, user guides, manuals and explanatory materials.
Fees means the fees, rates and charges that are payable by you to us under this Agreement, as set out in the Fee Schedule or otherwise agreed in writing between you and us.
Force Majeure Event means any act, event, omission, accident or circumstance beyond our reasonable control.
GDPR means the EU General Data Protection Regulation.
Go-Live Date means the date that Your App including the Licensed SDKs is first made available to the public and/or for download from the Apple App Store or Google Play.
GST means any applicable value-added tax levied on the supply of good and services.
Implementation Plan means a written plan agreed in writing between you and us for the integration of the Licensed SDKs with Your App.
Initial Term means the initial term as set out in the Commercial Details.
Insolvency Event means, in respect of a party: (a) the party ceases to carry on business, is unable to pay its debts as and when they fall due, or is deemed to be insolvent or bankrupt; (b) a receiver or a liquidator or provisional liquidator or an administrator is appointed to the party, or an application (including voluntary application filed by that party) is lodged or an order is made or a resolution is passed for the winding up (whether voluntary or compulsory) of that party; (c) where the party is a partnership, the partnership is dissolved or an application is made for its dissolution; (d) the party suspends payment of its debts to the other party, or the party takes the benefit of any law for the relief of insolvent debtors; or (e) anything analogous or having a substantially similar effect to any of the events described in (a) through (d) above occurs under the law of any applicable jurisdiction.
Intellectual Property Rights means all current and future intellectual property rights, including all copyright, patents, trade marks, design rights, trade secrets, domain names, and other rights of a similar nature and all other rights to intellectual property as defined under Article 2 of the Convention Establishing the World Intellectual Property Organization, whether registrable or not and whether registered or not, and any applications for registration or rights to make such an application, anywhere in the World.
Licensed SDKs means the software development kits specified in the Commercial Details, including any new versions, updates, patches, and upgrades. Such SDKs may include: (a) libraries (including any binary libraries); (b) documentation; (c) software; (d) sample code; and (e) other materials supplied by us to you in connection with any such libraries, Documentation and sample code.
Level 1 Technical Support means first level support services including:
(a) | providing a suitable mechanism for your Users to be able to report a fault to you in Your App for diagnosis (i.e support hotline, support emails etc); and |
(b) | basic investigation of faults reported by your Users. |
Loss means any direct or indirect loss, cost, expense, penalties, fines, liability or damage including legal costs on a solicitor/client basis and any claim, demand or proceedings brought, or judgment or order obtained, by a third party.
Measurement Error has the meaning given to it in the SLA.
Moral Rights has the meaning given in the Copyright Xxx 0000 (Cth) or any similar or analogous rights in any applicable jurisdiction.
Object Code means computer code in a form that a computer can execute, when compiled or converted from its Source Code version.
Open Source Licence means the applicable licence that governs Open Source Software.
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Open Source Software means any software licensed under any form of open source licence meeting the Open Source Initiative’s Open Source Definition (xxxx://xxx.xxxxxxxxxx.xxx/xxxx/xxxxxxxxxx.xxx).
Parties or parties means you and us and Party or party means either you or us as the context dictates.
Payment Terms means any payment terms and conditions set out in the Fee Schedule.
Personal Data has the meaning given in the Data Processing Agreement.
Personnel means officers, agents, employees and subcontractors (excluding any Third Party Developer and Authorised Third Party Developer). We are not your Personnel and you are not our Personnel for the purposes of this definition.
Product Integration means the process of integrating the Licensed SDKs into Your App(s).
Risk Inference Reference Information means health risk information derived from applying a specific risk study to a set of scan results produced by the Licensed SDKs.
Scheduled Outage means any downtime of the AHI Platform scheduled by us or any of our suppliers in advance with respect to the hosting of the AHI Platform.
Service Level Agreement or SLA means the document entitled “Service Level Agreement (SLA)” attached to this MSA.
Services means the Implementation Services, Support Services (as that term is defined in the SLA), the Training Services, the processing of Your Data by the AHI Platform and any other services that we agree to supply pursuant to this Agreement.
Source Code means computer code in human-readable form, that when compiled becomes Object Code.
Statement of Work or SOW means a document entitled “Statement of Work” executed by you and us.
Support Request has the meaning given to it in the SLA.
Support Services has the meaning given to it in the SLA.
Term means the Initial Term and any applicable Renewal Terms.
Terms and Conditions means clauses 1 - 29 of this document.
Third Party Developer means a third party software developer engaged or to be engaged by you to provide software development services to you.
Third Party Developer Licence Agreement mean an agreement materially in accordance with as set out at Annexure A to this Agreement, subject to AHI approving the governing law and forum for the resolution of disputes in connection with same.
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User means an end user authorised by you to use Your App.
Your App has the meaning given to it in the Commercial Details.
Your Data means all data entered into the AHI Platform via Your App.
29.2. | In this Agreement, the following rules of construction applies, unless the context otherwise requires: |
(a) | headings and underlinings are for convenience only and do not affect the construction of the Agreement; |
(b) | a provision of the Agreement will not be interpreted against a party because the party prepared or was responsible for the preparation of the provision, or because the party’s legal representative prepared the provision; |
(c) | currency or “$” refers to Australian Dollars; |
(d) | a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time; |
(e) | a reference to a clause, subclause or paragraph is a reference to a clause, subclause or paragraph of the Agreement; |
(f) | a reference to a subclause or paragraph is a reference to the subclause or paragraph in the clause in which the reference is made; |
(g) | a reference to time is to time in New South Wales; |
(h) | a reference to a person includes a reference to an individual, a partnership, a company, a joint venture, government body, government department, and any other legal entity; |
(i) | words in the singular shall include the plural and in the plural, shall include the singular; |
(j) | a provision of the Agreement shall not be construed against a party merely because the party or its solicitors prepared the provision; |
(k) | the phrases “specified in the Commercial Details” and similar, means specified as being applicable or in the affirmative in the Commercial Details; |
(l) | the Agreement shall not bind you or us until and unless the “Acceptance” section of the Commercial Details has been executed by both you and us; and |
the words ’such as’, ‘including’, ‘includes’ and similar expressions are not used as, nor are intended to be, interpreted as words of limitation and shall be interpreted as if the words “but not limited to” immediately followed them in each case.
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Service Level Agreement (SLA)
1. | Definitions and Interpretation |
1.1. | This Service Level Agreement (SLA) forms part of the Agreement. In this SLA, definitions and any rules of construction in the attached Terms and Conditions, are hereby incorporated into this SLA by reference. |
2. | Availability Target |
2.1. | We will use our best endeavours to make the AHI Platform Available, as measured over each calendar month during the Term (each such calendar month, a Service Period), at least 99.5% of the time, excluding only the time it is not Available solely as a result of your breach of the Agreement, Your App, a Scheduled Outage, an outage of any infrastructure or hosting service supplied by Amazon Web Services or a Force Majeure Event. ‘Available’ means the AHI Platform is available and operable for access by Your App via the Licensed SDKs. |
3. | Provision of Support Services |
3.1. | Where Support Services are specified in the Commercial Details, we shall use our best endeavours to respond to any request for: |
(a) | technical support with respect to any reproducible malfunction in the Licensed SDKs or the AHI Platform that you report to us that prevents the Licensed SDKs from performing materially in accordance with the Documentation (Software Error); and |
(b) | technical support with respect to an anthropometric measurement capture or result, or transdermal optical imaging capture or result (Measurement Error), in accordance with the applicable response times specified in clause 6.2 of this SLA (collectively, the Support Services). |
4. | Support Services Conditions |
4.1. | You must: |
(a) | provide us with prompt access to your technical environment, including any software, systems, equipment, and networks via remote access, as reasonably required by us to provide the Support Services; and |
(b) | provide us with access to all of your necessary Personnel and/or documentation as reasonably required by us to provide the Support Services. |
5. | Technical Support |
5.1. | The Support Services are limited to the provision of telephone and email support during Business Hours to your designated Personnel approved by us (Support Staff) to answer questions from your Support Staff. |
5.2. | The Support Services will be provided through our technical support hotline (via telephone or email) which operates during Business Hours. A support phone number and a support email address will be provided to you by us through which your Support Staff can request the Support Services referred to in clause 5.1. |
5.3. | If you require Support Services during the Term, you must notify us that you require technical support (Support Request) in accordance with the following procedure: |
(a) | you must issue a Support Request to us in accordance with clause 5.2; |
(b) | when issuing a Support Request, you must ensure that you provide to us: |
(i) | the impacted User’s unique identification number as designated by us; |
(ii) | the make, model and operating system of the impacted User’s mobile device (where applicable); |
(iii) | a detailed description of the Software Error or Measurement Error; |
(iv) | details of the version number of the Licensed SDK/s that the Personnel or User is experiencing the Software Error or Measurement Error with; |
(v) | evidence of the Software Error or Measurement Error; and |
(vi) | any other information reasonably required by us. |
5.4. | We shall have no obligation to provide any Support Services with respect to the Licensed SDKs or the AHI Platform to any of your Authorised Third Party Developers, Personnel or Users, other than your Support Staff. |
5.5. | You must provide Level 1 Technical Support to Users. |
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5.6. | We may temporarily suspend the operation of the Licensed SDKs and/or the AHI Platform or your access to them as reasonably required by us to perform the Support Services. |
6. | Incident Support Service Prioritisation |
6.1. | We will prioritise support services requested by you under this SLA in accordance with the following incident severity code classification (as determined by us in our absolute discretion): |
● | Major (Severity 1) – A Software Error or Measurement Error which either (a) impacts an essential part of Your App; or (b) materially impacts your business operations. |
● | Normal (Severity 2) – An Error or Measurement Error which either (a) impacts a non-essential part of Your App; or (b) does not materially impact your business operations. |
6.2. | We will use reasonable endeavors to acknowledge the receipt of any relevant request for Support Services pursuant to this SLA within the following timeframes: |
Severity Level | Target Response Time | Target Resolution Time |
Severity Level 1 | 1 Business Hour | 1 Business Day |
Severity Level 2 | 4 Business Hours | 5 Business Days |
The Target Response Time is measured from the time we receive a Support Request. If a support request is sent outside Business Hours it shall be deemed to be received by us at 9.00 am on the next Business Day. The Target Resolution Time is measured from the time we acknowledge receipt of your Support Request.
6.3. | We will use reasonable endeavors to resolve the Software Error or Measurement Error (including by providing a workaround) the subject of any Support Request, within the Target Resolution Time. |
6.4. | Support Levels are defined as: |
Level | Provided By | Description |
Level 1 | You | Your Support Staff provides end user, first line support in accordance with Support Documentation |
Level 2 | AHI | Our Support Staff to provide support to your Designated Support Staff if a Support Request is unable to be resolved |
Level 3 | AHI | Our technical support staff to provide support to Level 2 Support Staff. |
7. | Exclusions |
7.1. | We shall have no obligation to provide any Support Services or other technical support with respect to the Licensed SDKs or the AHI Platform other than as expressly required pursuant to this SLA. In addition, and without limiting the foregoing provisions, we shall have no obligation to provide Support Services: |
(a) | for Software Errors or Measurement Errors occurring during a planned or scheduled outage by us or our hosting providers; |
(b) | with respect to any Software Error or Measurement Error resulting from your and/or your Third Party Developer’s, Personnel’s or Users’ action or inaction; |
(c) | for errors caused by or in connection with a Force Majeure Event; |
(d) | any Software Errors or Measurement Errors caused by use of the Licensed SDKs in conjunction with any third-party software; |
(e) | for Software Errors or Measurement Errors resulting from third party software bugs and defects; |
(f) | with respect to Software Errors or Measurement Errors caused by or relating to your technical environment; |
(g) | with respect to any Error or Measurement Error caused by your and/or your Authorised Third Party Developer’s Personnel’s or Users’ breach of the Agreement; or |
(h) | if you have failed to pay any outstanding Fees to us as and when due and payable. |
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Annexure A - Third Party Developer Licence Agreement
Third Party Developer Licence Agreement
This Third Party Developer Licence Agreement (“Agreement”) is made and entered into on [insert date] by and between Advanced Human Imaging Limited ABN 85 602 111 115 of Xxxx 0, 00 - 00 Xxxxx Xxxxx Xxxxxxxxx, South Perth WA 6151 (“Licensor”) and [insert Third Party Developer name, ABN and address of licensee] (“Licensee”, “you”, “your”).
1. | Definitions and interpretation |
1.1 | In this Agreement: |
‘AHI Software Development Kit’ means one or more software development tools supplied by the Licensor and described by the Licensor as a “software development kit” or “SDK” or that can be used to create applications incorporating smartphone-based human scanning technology. Such software development tools may include:
(a) | libraries (including any binary libraries); (b) documentation; (c) software; (d) sample code; and (e) other materials supplied by the Licensor to the Licensee in connection with any such libraries, documentation and sample code. |
‘Commencement Date’ means the date on which a copy of the Licensed SDKs are delivered to you or made available to you by the Licensor or the Partner.
‘Confidential Information’ means all information provided by the Licensor to the Licensee in connection with this Agreement where such information is identified by the Licensor as confidential at the time of its disclosure or has the quality of confidential information, but excluding information which is:
(a) | on receipt by the Licensee, in the public domain or which subsequently enters the public domain without any breach of this Agreement; or |
(b) | on receipt by the Licensee, already known by or in the possession of the Licensee and which knowledge or possession can be proven by written contemporaneous records. |
Notwithstanding any other provisions of this Agreement, the Licensor’s Confidential Information includes the source code in the Licensed SDKs.
‘Documentation’ means any information, materials or documents (whether in electronic form or not) referring to or describing the Licensed SDKs that is provided to you, including any written specifications, user guides, manuals and explanatory materials.
‘Force Majeure Event’ means a circumstance beyond the Licensor’s reasonable control, which results in the Licensor being unable to observe or perform on time an obligation under this Agreement.
‘Implementation Audit’ means once the SDK product integration is complete, the Third Party Developer agrees to allow AHI access to a pre-release version of the Third Party Developer Product/s integrated with AHI Licensed SDKs, for the purpose of conducting an Implementation Audit, as documented in Schedule 1 – SDK Implementation Audit Checklist.
‘Intellectual Property Rights’ means all intellectual property rights, including all copyright, patents, trademarks, design rights, trade secrets, domain names and other rights of a similar nature, whether registrable or not and whether registered or not, and any applications for registration or rights to make such an application, anywhere in the World.
‘Licence’ has the meaning given to it in clause 2.2.
‘Licence Period’ means the period commencing on the Commencement Date and concluding upon the conclusion of your engagement with Partner.
‘Licensed SDKs’ means the AHI Software Development Kit, including any new versions, updates, and upgrades.
‘Open Source Licence’ means the applicable licence that governs Open Source Software.
‘Open Source Software’ means any software licensed under any form of open source licence meeting the Open Source Initiative’s Open Source Definition (xxxx://xxx.xxxxxxxxxx.xxx/xxxx/xxxxxxxxxx.xxx).
‘Partner’ means the third party who engages you, or has engaged you, to integrate the Licensed SDKs into its application.
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1.2 | In this Agreement: |
(a) | a reference to a person includes a corporation or any other legal entity; |
(b) | a reference to “a party” is to you or the Licensor as the context dictates and a reference to “parties” is to both you and the Licensor; |
(c) | a reference to currency is to Australian dollars unless specified otherwise; |
(d) | the term “includes” (or any similar term) means “includes without limitation”; and |
(e) | a clause of this Agreement will not be interpreted against a party merely because the party prepared or was responsible for its preparation. |
2. | Third Party Developer |
2.1. | You have represented to us that the Partner has engaged you to provide software development services that may require or enable you to access, download, and/or use the Licensed SDKs for that engagement (the “Purpose”). |
2.2. | Subject to clause 3, the Licensor grants you, for the Licence Period, a non-exclusive, non-transferable, non-assignable, non-sublicensable licence for you to use Licensed SDKs solely for the Purpose (“Licence”). |
2.3. | Upon conclusion of the Licence Period, the Licence shall immediately and automatically terminate and you must destroy all and any copies of the Licensed SDKs in your possession or control. |
2.4. | You may not use the Licensed SDKs beyond the Licence Period without the Licensor’s prior written consent. |
3. | Restrictions on use |
3.1. | You may not make any use of the Licensed SDKs except as permitted by the Licence. You may not do or authorise the commission of any act that would or might invalidate or be inconsistent with the Licensor’s Intellectual Property Rights in the Licensed SDKs. Without limiting the foregoing provisions, you must not (before, during or after the Licence Period): |
(a) | license, sublicense, resell, assign, transfer, distribute, or provide others with access to, the Licensed SDKs; |
(b) | “frame”, “mirror” or serve any of the Licensed SDKs on any web server or other computer server over the Internet or any other network; |
(c) | use the Licensed SDKs to develop a competing product; |
(d) | provide the Licensed SDKs to any subcontractor or contractor without the Licensor’s prior written consent; |
(e) | copy, alter, modify, create derivative works from, reproduce, transfer to a third party, reverse assemble, reverse engineer, reverse compile or enhance the Licensed SDKs (except as expressly permitted by applicable copyright law); or | |
(f) | use the Licensed SDKs in breach of any statute, regulation, law or legal right of any person. |
3.2. | You must provide the Licensor with access to your business records, equipment (including computer equipment) and premises as reasonably required by the Licensor to inspect the performance of your obligations under this Agreement. |
3.3. | Certain parts of the Licensed SDKs comprise of Open Source Software. The applicable Open Source Licences govern your use of those parts of the Licensed SDKs. Those applicable Open Source Licences and the components of the Licensed SDKs governed by those Open Source Licences are documented in the AHI MultiScan SDK Open Source Licences List which is a separate document that you may request from the Licensor. |
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4. | Intellectual Property Rights |
4.1. | Nothing in this Agreement constitutes a transfer of any Intellectual Property Rights. |
4.2. | The Licensor owns all Intellectual Property Rights in the Licensed SDKs and any modifications, including any updates, upgrades and enhancements in the Licensed SDKs. |
4.3. | As between you and the Licensor, the Licensor owns all Intellectual Property Rights in the Licensed SDKs and the Documentation. You must not represent that you own the Licensed SDKs, the Documentation or any modifications of the Licensed SDKs and/or the Documentation. |
4.4. | Except as expressly stated herein, this Agreement does not grant you or any third party any rights to or in patents, copyright, database rights, trade secrets, trade names, trade marks (whether registered or unregistered), or any other Intellectual Property Rights or other rights or licences in respect of the Licensed SDKs or the Documentation. |
4.5. | You must not directly or indirectly do anything that would or might invalidate, jeopardise, limit, interfere with or put in dispute our or our licensors’ ownership in or rights with respect to the Licensed SDKs or Documentation. |
4.6. | You may not do or authorise the commission of any act that would or might invalidate or be inconsistent with our or our licensors’ Intellectual Property Rights in the Licensed SDKs or any Documentation. |
4.7. | You hereby assign to us all and any Intellectual Property rights that you may have in all and any comments in connection with the Licensed SDKs, the Documentation or requests for any new Licensed SDK features that you or your Personnel may suggest or create (each, an Improvement Suggestion). Each Improvement Suggestion becomes our sole and exclusive property. This assignment is effective as soon as you or your officers, employees and agents create any Improvement Suggestion or provides an Improvement Suggestion to us including where applicable under section 197 of the Copyright Xxx 0000 (Cth) and in equity. You must execute and procure from your officers, employees and agents the execution of any documentation reasonably required by us to give effect to: (a) the assignment to us of all Intellectual Property Rights that they may have in any Improvement Suggestions; and (b) a waiver for us and any third parties authorised by us to exploit any Moral Rights that they may have in any Improvement Suggestions. |
4.8. | You must not: |
(a) | use any of our trade marks or other marks (Marks) except as provided for in this Agreement; or |
(b) | contest any Mark, apply for registration of any Mark or use or apply for registration of any trade mark, trade name, business name, company name or domain name that incorporates any element that is confusingly similar to any Mark. |
4.9. | Except as expressly provided in this Agreement, you have no rights in respect of any Marks or their associated goodwill, and you hereby acknowledge that all such rights and goodwill inure for the benefit of, and are (and will remain) vested in, us. |
5. | Confidentiality |
5.1. | You must not, without the prior written consent of the Licensor, use or disclose the Licensor’s Confidential Information unless and to the extent expressly permitted by this Agreement or required by law. |
5.2. | You may: |
(a) | use the Confidential Information of the Licensor solely to comply with your obligations and exercise your rights under this Agreement; and |
(b) | disclose the Confidential Information to a Court but only if compelled by law to do so. |
5.3. | You must implement and maintain effective security measures to prevent unauthorised use and disclosure of the Licensor’s Confidential Information whilst it is in your possession or control. |
5.4. | You must destroy all Confidential Information (including all copies and notes thereof) of the Licensor in your possession or control, on demand by the Licensor and upon termination of this Agreement for any reason. |
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6. | Responsibility for licenses, authorisations and consents |
6.1. | You are responsible for obtaining all necessary licenses, authorisations and consents as required to lawfully upload, store or transfer data through or into the Licensed SDKs. |
6.2. | You must not use the Licensed SDKs in breach of any applicable laws. |
6.3. | You must indemnify the Licensor for any loss or damage it incurs as a result of your breach of this clause 6. |
7. | Liability |
7.1. | To the extent possible by law, the Licensor does not have any liability to you under or in connection with the Licensed SDKs. |
7.2. | If the Licensed SDKs are supplied to you as a ‘consumer’ of goods or services within the meaning of that term in the Australian Consumer Law, you will have the benefit of certain non-excludable rights and remedies in respect of the goods or services and nothing in these terms and conditions excludes or restricts or modifies any condition, warranty, guarantee, right or remedy which pursuant to the Competition and Consumer Xxx 0000 (Cth) is so conferred. However, if the goods or services are subject to a non-excludable condition, warranty, guarantee, right or remedy implied by the Australian Consumer Law and the goods or services are not ordinarily acquired for personal, domestic or household use or consumption, then pursuant to section 64A of the Australian Consumer Law, the Licensor limits its liability for breach of any such non-excludable warranty, guarantee, right or remedy implied by the Australian Consumer Law (other than a guarantee implied by sections 51, 52 or 53 of the Australian Consumer Law) or expressly given by the Licensor to you, in respect of each of the goods and services, where it is fair and reasonable to do so, at the option of the Licensor, to one or more of the following: |
(a) | if the breach relates to goods: |
(i) | the replacement of the goods or the supply of equivalent goods; |
(ii) | the repair of such goods; |
(iii) | the payment of the cost of replacing the goods or of acquiring equivalent goods; or |
(iv) | the payment of the cost of having the goods repaired; and |
(b) | if the breach relates to services: |
(i) | the supplying of the services again; or |
(ii) | the payment of the cost of having the services supplied again. |
7.3. | Other than any non-excludable guarantees implied into this Agreement under the Australian Consumer Law (if any), all conditions, warranties and guarantees implied in this Agreement (including with respect to fitness for purpose) are excluded from this Agreement and the Licensed SDKs are provided “as is” and without any warranty of any kind. |
8. | Termination |
8.1. | A party may terminate this Agreement by written notice to the other party (the “defaulting party”) if the defaulting party is in material breach of this Agreement which is not remediable, or if capable of remedy where the defaulting party fails to remedy the breach within 14 days of written notice. |
8.2. | Either party may terminate this Agreement by written notice to the other party at any time. |
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9. | Consequences of Termination |
9.1. | If this Agreement is terminated or expires for any reason, then, in addition and without prejudice to any other rights or remedies available: |
(a) | clause 3, 4, 5, 6, 7, 9 and 10 and any other rights or obligations that, by their nature, survive termination, shall so survive; |
(b) | your right to use the Licensed SDKs immediately ceases and the Licence shall immediately terminate; and |
(c) | you must immediately destroy all copies of the Licensed SDKs within your possession or control. |
10. | General |
10.1. | You must not assign, sublicense or otherwise deal in any other way with any of your rights under this Agreement without the prior written consent of the Licensor. The Licensor may assign or novate its rights or obligations under this Agreement (in whole or in part) at any time. |
10.2. | Nothing contained in this Agreement creates any partnership, employment, joint venture or agency between the parties. |
10.3. | The Licensor is under no obligation to provide any maintenance, support, upgrades or updates under this Agreement with respect to the Licensed SDKs. |
10.4. | This Agreement is the entire agreement between you and Licensor about its subject matter and supersedes all other representations, arrangements or agreements between you and Licensor. |
10.5. | This Agreement may be amended only by a document signed by the parties and a party’s right under this Agreement may not be waived or varied except in writing signed by the party. |
10.6. | The Licensor will not be responsible for a failure to comply with its obligations under this Agreement to the extent that failure is caused by a Force Majeure Event. |
10.7. | The laws of Western Australia govern this Agreement and each party submits to the exclusive jurisdiction of the courts located in Western Australia and/or New South Wales, and the courts of appeal from them. |
Signed as an agreement
Signed for and on behalf of Advanced Human Imaging Limited
ABN 85 602 111 115 by its authorised representative:
/s/ Xxxxx Xxxxxxx | |
Xxxxx Xxxxxxx | |
CEO | |
Signed for and on behalf of the Licensee by its authorised representative: |
|
/s/ Xxxxxx Xxxxxx | |
Xxxxxx Xxxxxx | |
CEO |
[The remainder of this page is left intentionally blank]
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Schedule 1 - SDK Implementation Audit Checklist
Auditor name:
Third Party Developer Company Name:
Audit Date:
Partner Company Name:
Partner Applications integrated with AHI SDKs:
SDK(s) audited (include version numbering):
☐ | Within the implemented AHI SDKs there are no bugs or UX/UI blockers (eg all buttons work) |
☐ | No offensive language |
☐ | No unreadable text |
☐ | New User - Able to create a new account |
☐ | New User - Able to create first scan |
☐ | Returning user – Able to create second scan |
☐ | Circumference measurements: 6 scan accuracy test - minimum 97% average accuracy in comparison to XXXX physical measurements |
☐ | Circumference measurements 6 scan repeatability test – minimum 97% average repeatability test |
Note: This checklist is to be used for initial Product Integration and, at the discretion of AHI may be used on any subsequent SDK version updates.
There were_______Non-Conformance’s in this audit.
Description of Non-Conformance’s (write N/A if 0)
Comments (if applicable)
Auditor Signature:
Third Party Developer Representative Name:
Third Party
Developer Representative Signature:
Partner Representative Name:
Partner Representative Signature:
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Schedule 2 – User Fees
Schedule 2 – Pricing Model & License Fee
Tier | Body Scans Cost Per Month, Per User* |
Combined Body and Face Scans Per Month, Per User* |
1 -250,000 active users | USD$2.50 | USD$2.95 |
250,001 - 500,000 active users | USD$1.99 | USD$2.50 |
500,001 - 1,000,000 active users | USD$1.50 | USD$2.25 |
1,000,001 - 3,000,000 active users | USD$1.00 | USD$1.50 |
> 3,000,000 active users | USD$0.80 | USD$1.20 |
Individual Body scan without subscription | USD$4.99 | |
Individual Combined (Body and Face scan) scan without subscription | USD$8.99 | |
Individual Dermatological scan (once available) | USD$6.99 |
*The above per month, per user pricing is tier based, where you pay the per month, per user price for the first tier, then the per month, per user price for the second tier and so on.
● | If you hold premium acquisition focused events accounting for at least $250k USD in marketing spend each, then AHI will provide up to 10,000 standalone free scans (body and face) for new users acquired though each such event (to a maximum of three events), but this concession is only applicable, when you are specifically promoting the Body and Face scan in conjunction with your offering. |
● | NB: above revenues are either per month, per user tier based pricing or individual scan-based pricing to be paid to AHI or as mutually agreed under arrangement between the parties. |
● | Monthly subscription is based on a fair use policy, allowing the user to take up to 4 facial scans per month and unlimited body scans per month. |
● | Dermatological scans are not included in the per month, per user pricing. The above pricing is only for the access and use of the BodyScan and FaceScan. |
● | All above per month, per user pricing is based on a subscription. No additional fees will be charged for the delivery and support of the BodyScan and FaceScan. |
Commercial in Confidence |
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