AGREEMENT TO PROVIDE SOFTWARE AND SERVICES
FIDELITYINTEGRATED
FINANCIAL SOLUTIONS
A
DIVISION OF FIDELITY INFORMATION SERVICES
AGREEMENT
TO PROVIDE SOFTWARE AND SERVICES
This
Agreement to Provide Software and Services, which consists of this signature
page, the General Terms and Conditions, Exhibits and Attachments attached hereto
(collectively referred to as the "Agreement") is executed as of this 4 day
of
January 2005 between Aurum Technology Inc., doing business as Fidelity
Integrated Financial Solutions, with offices located at 000 Xxxxx Xxxx Xxxxxxx
Xxxxx, Xxxxx 000, Xxxxxxxx, Xxxxxxx 00000 ("Fidelity"), and Commercial Bank
of
Florida, with offices at 0000 XX 00xx
Xxxxxx,
Xxxxx, Xxxxxxx (hereinafter, "Client").
The
documents checked below together constitute the entire Agreement and set forth
the mutual agreement of the parties as to the Software and Services to be
provided by Fidelity as of the Effective Date.
X
- Signature Page
X
- General
Terms and Conditions
X
- Attachment1-
Core Data Processing Schedule
X
- Exhibit
1
- Insurance Coverage
__
Exhibit
--
__
Exhibit
--
This
Agreement provides for the provision of certain Fidelity data processing,
support, recovery and/or consulting services (the "Services"), the licensing
of
certain Fidelity proprietary software (the "Software"), and the sale of
equipment ("Equipment"), by Fidelity to Client pursuant to this Agreement,
as
such Services Software and Equipment may be described in the various exhibits
and attachments to this Agreement.
THIS
AGREEMENT IS EFFECTIVE AS OF THE EFFECTIVE DATE AND HAS BEEN EXECUTED BY THE
DULY AUTHORIZED OFFICERS OF THE PARTIES HERETO.
AURUM
TECHNOLOGY INC.
d/b/a
Fidelity Integrated Financial Solutions
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COMMERCIAL
BANK OF FLORIDA
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/s/ Xxxx
Xxxxxxxx
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/s/ Xxxxxx
Xxxxx
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Date:
1/20/05
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Date:
JAN 04,2005
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Title:
President. Integrated Financial Solutions
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Title:
SR. VP
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1
GENERAL
TERMS AND CONDITIONS
I. DEFINED
TERMS. Except
as
may be modified in an Exhibit or Attachment to this Agreement, the following
defined terms shill have the meanings ascribed to them below.
1.1
"
Adjustment Date" shall mean the month in which the anniversary of the Effective
Date for Services falls.
1.2
.
“Agreement" shall mean the Signature Page, these General Terms and Conditions,
and all Exhibits and Attachments listed on the Signature Page
1.3
"Attachment" shall mean the Schedule of Services and Fees, which are attached
to
this Agreement.
1.4
“Client Proprietary Information“shall mean all of Client's data, items, and
output and any Client- Provided Software, and any modifications to the
foregoing.
1.5
“Client Provided Software“shall mean the computer programs used by and provided
by Client in conjunction with the Services, including any third-party computer
programs used by and provided by Client.
1.6
“Confidential Information" shall mean all information of a non-public nature.
"Confidential Information" shall also include all “non-public personal
information" as defined in Title V of the GLB Act, as the same may be amended
from time to time, that Fidelity receives from or at the direction of Client
and
that concerns any of Client's "customers" and/or "consumers" (as defined in
the
GLB Act).
1.7
"CPI-U"
shall mean Consumer Price Index for All Urban Consumers-Other Goods and
Services.
1.8
"Early Termination Notice" shall have the meaning set forth in Section 2.5
or
2.6, as applicable.
1.9 "Early
Termination Date" shall have the meaning set forth in Section 2.5 or 2.6, as
applicable.
1.10
“Early Termination Fee" shall mean the fee payable to Fidelity for an early
termination of the Agreement pursuant to Section 2.5 or 2.6.
1.11
"Effective Date" shall mean the __________________, 200__.
1.12
"Equipment" shall mean any hardware sold or leased to Client pursuant to this
Agreement.
1.13
"Escalation Procedures" shall mean the procedures set forth in Section 18.3
of
this Agreement
1.14
"Expiration Date" shall mean the last day of the Initial Term. or of the
then-current Renewal Term, as applicable.
1.15
“Fidelity Proprietary Information" shall mean specifications, manuals, tapes,
programs, user documentation, and the Software (which includes Licensed
Software) other materials belonging to Fidelity and any modifications to the
foregoing.
1.16
“GLB Act" shall mean the Gramrn-Xxxxx-Xxxxxx Act (15 U.S.C. Section 6801, et
seq.) and the implementing regulations thereunder.
1.17
"Licensed Software" shall mean the Fidelity Software that is designated as
being
licensed by Client pursuant to this Agreement in the Attachment(s).
2
1.18
"Merger Event" shall mean, for the purposes of Section 2.7 only, the
consummation of: (i) a merger, consolidation or other business combination
of
Client (or its principal banking subsidiary or subsidiaries) with any other
entity, when such entity has assets in equal to or greater than Client; or
(ii)
a sale or disposition by Client (or its principal banking subsidiary or
subsidiaries) or all or substantially all of its common equity or its
assets.
1.19
"Press Release" shall mean any news release, public announcement, news media
response or other form of release of information concerning this Agreement
or
the transactions contemplated hereby that is intended to provide such
information to the news media or the public.
1.20
"Services" shall mean the services that are described in the Attachments and/or
Exhibits to this Agreement, including, not limited to, data processing, support,
recovery and/or consulting services.
1.21
"Software" shall mean the proprietary computer programs of Fidelity listed
in
the Attachments and are used by Fidelity to provide the Services.
1.22
"Term" shall have the meaning set forth in Section 2.1.
1.23
"Termination Costs" shall mean the costs set forth in Section 2.8.
1.24
"Termination Date" shall have the meaning set forth in Section 2.3.
2. TERM,
TERMINATION ANDRENEWAL.
2.1
Term.
The
term
of this Agreement shall commence on the Effective Date hereof and shall continue
for five (5) years after the Effective Date (the "Initial Term"), unless it
is
terminated pursuant to Sections 2.2, 2.6 or 2.7 below. The Agreement shall
be
renewed automatically for successive five (5) year periods (each a "Renewal
Term") unless either party notifies the other in writing of its intent not
to
renew the Agreement at least one hundred eighty (180) days' prior to the
then-current Expiration Date. The Initial Term as may be extended by the Renewal
Term shall be collectively referred to as the "Term".
2.2
Right
to Terminate.
In
addition to any other right which either party may have in law or equity
(subject to Section 6) and the right to terminate at the end of the Initial
Term
as set forth in Section 2.1, either Fidelity or Client may elect to terminate
this Agreement if: (a) the defaulting party fails to cure any default hereunder
within ninety (90) days after receipt of written notice from the other party,
specifying the nature and extent of any such material default (except a default
caused by nonpayment by Client which is addressed in Section 3.1 below) and
except for defaults under this Section 2.2 (b), (c), (d) and (e) below for
which
no notice and cure period is provided); (b) the other party becomes insolvent,
commits an act of bankruptcy, or makes a general assignment for the benefit
of
its creditors; ( c) any proceeding is commenced by or against the other party
under any bankruptcy or insolvency laws or relating to the relief of debtors;
(
d) an application is filed for the appointment of a receiver or conservator
of
the properties of the other party; or ( e) any procedure is initiated for the
voluntary dissolution, liquidation or suspension of the business of the other
party.
2.3
Method
or Termination. Exercise
of the right to terminate under Section 2.2 must be accomplished by written
notice (in accordance with Section 19.2) to the defaulting party, specifying
the
basis for such termination, and fixing a date following the date of such notice
for complete termination of Services hereunder (the "Termination Date"). If
either party is terminating under clause (a) of Section 2.2 above in which
the
other party has failed to cure default, such written notice will allow ninety
(90) days following date of such notice for complete termination of Services.
If
either party is terminating under clause (b), (c), (d), or (e) of Section 2.2
above, no notice of default and cure period is required and such written notice
will allow thirty (30) days following the date of such notice for complete
termination of Services.
2.4
No
Waiver of Default.
The
failure of either party to exercise any right of termination hereunder shall
not
constitute a waiver of the rights granted herein with respect to any subsequent
default.
3
2.5
Termination
for Convenience.
Client
shall have the right to terminate this Agreement for convenience and without
cause at any time after the expiration of thirty (30) months after the Effective
Date, provided that Client is not in breach of any of its obligations under
this
Agreement, upon satisfaction of all of the following conditions:
(a)
Client
notifies Fidelity in writing ("Early Termination Notice") of its intention
to
terminate the Agreement at least six (6) months prior to the proposed early
termination date ("Early Termination Date").
(b)
Client pays
to Fidelity, concurrently with such Early Termination Notice, an Early
Termination Fee in an amount equal to fifty percent (50%) of the average monthly
amount of the prior six (6) months of the fees set forth in the applicable
Attachment(s), multiplied by the number of months between the Early Termination
Date and the Expiration Date, in addition to the Termination Costs and the
Fidelity's then current rates for requested deconversion services.
2.6
Termination
for Acquisition.
This
Agreement may be terminated by Client upon the occurrence of a Merger Event,
provided that Client shall give Fidelity notice within one hundred eighty (180)
days after the occurrence of the Merger Event, which provides an at least one
hundred eighty (180) days' notice ("Early Termination Notice") setting out
the
date of termination ("Early Termination Date") and accompanying such Early
Termination Notice, an Early Termination Fee which shall be computed as
follows:
(a)
The Early
Termination Fee shall be equal to twenty-five percent (25%) of the average
monthly amount of the prior twelve (12) months (excluding any one time rebates
or credits) of the fees set forth in the applicable Attachment(s), multiplied
by
the number of months between the Early Termination Date and the Expiration
Date,
in addition to the Termination Costs and Fidelity's then current rates for
requested deconversion services.
(b)
If the
Merger Event does not actually occur or is to be postponed indefinitely, for
any
reason whatsoever, then Client may, prior to its Early Termination Date, rescind
the Early Termination Notice. If Client shall rescind the Early Termination
Notice, Fidelity shall extend to Client a credit for the Early Termination
Fee
actually paid by Client. Such credit shall be applied to the fees outlined
in
the applicable Attachment(s), as such fees become due hereunder. Such credit
shall be reduced by the amount of out-of-pocket expenditures actually incurred
by Fidelity, in preparation for the termination of this Agreement after the
date
of delivery of the Early Termination Notice.
2.7
Extended
Services. Any
services that are provided to Client after the expiration or termination of
this
Agreement, for which a written agreement has not been entered into by the
parties, shall be provided on a month- to-month basis, and are subject to the
terms and conditions of this Agreement, except that the fees for such services
shall be at Fidelity's then-current fees.
2.8
Termination
Costs.
In
addition to the fees mentioned above in this Section 2, Client shall reimburse
Fidelity for the following Termination Costs: reasonable costs actually incurred
by Fidelity in terminating this Agreement prior to the Expiration Date,
including without limitation expenses incurred, on behalf of Client, in
canceling leases, licenses, subcontractor or similar agreements and costs
associated with termination and/or relocation of dedicated resources. Fidelity
shall use commercially reasonable efforts to minimize the Termination
Costs.
2.9
Date
Fees are Payable.
AIl
known fees described in this Section 2 are due and payable prior to the release
of any final de-conversion tapes to Client The described fees in Section 2
are
exclusive of any fees for requested deconversion services. Notwithstanding
delivery of an Early Termination Notice by Client or payment of an Early
Termination Fee by Client, Client shall continue to make an payments due and
payable to Fidelity pursuant to this Agreement up to and including the Early
Termination Date.
4
3. FEES
ANDEXPENSES.
3.1
Fees
to Fidelity.
The fees
payable pursuant to this Agreement are set forth in the Attachment(s). Fidelity
shall invoice Client, and Client shall pay all amounts due under this Agreement
within 30 days of Client's receipt of such invoice. In the event that the due
date of any payment is not a day upon which banks are open in the United States,
then the due date of the payment shall be the immediately following date upon
which banks are open in the United States. Any amount not received within 30
days after the payment due date by Fidelity shall be subject to interest on
the
balance overdue at a rate equal to the lesser of: (i) the prime rate plus two
percent (2%) per annum, as published in the Wall Street Journal on the first
Monday ( or next bank business day) following the due date; or (ii) the highest
rate permitted by law, in each case for the number of days from payment due
date
up to and including the date payment is actually made by Client ( calculated
on
the basis of the actual days in the applicable calendar year).
3.2
Disputed
Charges.
Should
Client dispute in good faith all or a portion of the amount due on any invoice
or require any adjustment to an invoiced amount, Client shall notify Fidelity
in
writing prior to the due date of that invoice, of the nature and basis of the
dispute and/or adjustment as soon as possible using the dispute resolution
procedures set forth in Section 18 of this Agreement. Each party shall use
its
reasonable efforts to resolve the dispute prior to the payment due date. If
the
parties are unable to resolve the dispute prior to the payment due date, Client
may withhold the lesser of 10% of the applicable invoice and the disputed
amount. If it is ultimately determined that Client should not have paid such
amount to Fidelity, Fidelity shall credit this amount, plus interest in
accordance with Section 18.1 of this Agreement on Client's next
invoice.
3.3
Adjustment
of Fees.
The
recurring fees, as outlined in the Attachment(s) (non-pass through and
non-one-time fees), payable each year shall be adjusted annually on the
Adjustment Date, as follows. Fees shall be increased, but not decreased, by
the
percentage increase in the CPI-U, as published by the U.S. Department of Labor,
Bureau of Labor Statistics for the month of December preceding the Adjustment
Date over the CPI-U for the month of December in the immediately preceding
year.
If additional Services are added to the Agreement, the fees shall be adjusted
on
such Adjustment Date in accordance with this Section. In the event the CPI-U
is
unavailable in time to allow the adjustment to be made on the Adjustment Date,
Client shall continue to pay the then current fees for the Services until the
CPI-U is made public, at which time the adjustment shall be calculated
retroactively to the Adjustment Date, and Client shall immediately pay to
Fidelity any difference between the fees actually paid and adjusted fees. The
adjustments shall be compounded and cumulative. In the event the CPI-U is
discontinued or revised during the Term or any extensions thereof, Fidelity
shall select another governmental index or computation as a substitute CPI-U
in
order to obtain substantially the same result as if the CPI-U had not been
discontinued or revised.
3.4
Payment
of One-Time Fees.
Except as may be specifically stated in an Attachment or otherwise mutually
agreed by the parties, the one-time fees shall be due in the following manner:
fifty percent (50%) due upon Client's signing of this Agreement, and the
remaining fifty percent (50%) due on the Effective Date.
3.5
Payment
of Recurring Fees.
Fidelity
will commence invoicing Client for the recurring fees set forth in the
Attachment(s) to this Agreement on the Effective Date.
3.6
Travel
and Expenses.
Client
shall reimburse Fidelity for all reasonable travel and expenses related to
the
performance of any conversion or special project requested by the Client. This
would include the initial conversion to the Fidelity core banking system as
well
as any other special project that would result in extra travel and expenses
being incurred.
3.7
Mergers
and Acquisitions. At
Client's request and subject to Section 19.11, Fidelity will provide additional
licenses, process additional data and perform additional services resulting
from
any merger, acquisition, affiliation or restructuring (regardless of form)
involving Client for fees to be mutually agreed upon prior to the time Fidelity
begins the additional processing.
4. TAXES.
All
charges and fees to be paid by Client under this Agreement are exclusive of
any
applicable withholding, sales, use, value added, excise, services or other
United States or foreign tax which may be assessed on the provision of the
Services. In the event that a withholding, sales, use, value added, excise,
value added, services
5
or
other
United States or foreign tax is assessed on the provision of any of the Services
provided to Client under this Agreement, Client \\ill pay directly, reimburse
or
indemnify Fidelity for such taxes, as well as any applicable interest, penalties
and other Fidelity fees and expenses. The parties will cooperate with each
other
in determining the extent to which any tax is due and owing under the
circumstances, and shall provide and make available to each other any resale
certificates, information regarding out-of-state or country use of materials,
services or sale, and other exemption certificates or information reasonably
requested by either party. Client shall not be liable for payment of any taxes
based on Fidelity's net income.
5. FORCE
MAJEURE.
5.1
Force
Majeure.
Neither
party shall be liable to the other party for any loss, expense, error or delay,
including but not limited to delays in processing of data or delivery of output
or items to Client, or any inability to perform its obligations under this
Agreement resulting from any cause beyond its reasonable control and without
its
fault or negligence, including, but not limited to, acts of God, acts of civil
or military authority. government regulations, government agencies, delay or
failure to receive any required government approvals. embargoes. epidemics,
war,
terrorist acts, riots. insurrections, fires, explosions, earthquakes, nuclear
accidents. floods, power blackouts affecting facilities unusually severe weather
conditions. inability to secure products or services of other persons or
transportation facilities. or acts or omissions of transportation carriers,
or
delays associated with visa, immigration and/or custom problems or omissions
of
third parties (including but not limited to acts or omissions of any third
party
service provider or equipment vendor, messenger service or telephone carrier).
Upon the occurrence of a condition described in this Section 5.1, Fidelity
shall
give written notice to Client describing the affected area of performance.
and
the parties shall promptly confer, in good faith, to agree upon equitable,
reasonable action to minimize the impact, on both parties, of such condition,
including, without limitation, implementing the disaster recovery services.
Fidelity shall use commercially reasonable efforts to minimize the delay caused
by the force majeure events and recommence the performance of Services affected
by the force majeure event. In the event the delay caused by the force majeure
event lasts for a period of more than thirty (30) days, the parties shall
negotiate an equitable modification to this Agreement with respect to the
Services affected by the force majeure event. If the parties are unable to
agree
upon an equitable modification within fifteen (15) days after the expiration
of
such thirty (30)-day period, then Client shall be entitled to terminate this
Agreement immediately. without obligation for any liquidated damages provided
herein.
5.2
Time of Performance and Increased Costs. Fidelity's time of performance with
respect to Services performed under this Agreement shall be adjusted, if and
to
the extent reasonably necessary, in the event that (a) Client fails to timely
submit data or materials in the prescribed form or m accordance with the
requirements of this Agreement, (b) Client fails to perform on a timely basis,
the functions or other responsibilities of Client described in this Agreement,
(c) there occurs a force majeure event which prevents timely performance, (d)
Client or any governmental agency authorized to regulate or supervise Client
makes any special request which affects Fidelity's normal performance schedule,
(e) Client fails to provide any Client resources called for by this Agreement,
(f) any Client Provided Software or Client resource does not
perform accordance with its specifications and, in each case, the same is
necessary for Fidelity's performance hereunder. In addition, if any of the
above
events occur, and such event v.ill result in an increased cost to Fidelity
for
providing the affected Service, Fidelity shall so advise Client and Client
may
either pay any and all of such increased costs to Fidelity or relieve Fidelity
of its responsibilities hereunder.
6. LIMITATION
OF LIABILITY. As
a
condition precedent to any liability of Fidelity, Client must notify Fidelity
in
writing of any alleged negligence or breach of this Agreement as promptly as
reasonably possible. FIDELITY'S
LIABILITY, IF ANY, FOR ANY CLAIM, CAUSE OF ACTION OR LIABILITY WHETHER SOUNDING
IN CONTRACT, TORT OR OTHERWISE ARISING UNDER OR IN ANY WAY RELATED TO THIS
AGREEMENT, INCLUDING BUT NOT LIMITED TO LIABILITY FOR PROCESSING ERRORS OR
NEGLIGENCE, SHALL BE LIMITED TO CLIENT'S DIRECT DAMAGES, ACTUALLY INCURRED,
WHICH UNDER NO CIRCUMSTANCES SHALL EXCEED ITS CHARGES DURING THE SIX-MONTH
PERIOD PRECEDING THE DATE OF THE ALLEGED NEGLIGENCE OR BREACH FOR THE PARTICULAR
SERVICE TO WHICH CLIENT'S CLAIM PERTAINS. THE FOREGOING SIX- MONTH LIMITATION
WILL NOT APPLY TO CLIENT'S CLAIMS FOR FIDELITY'S WILLFUL MISCONDUCT OR BREACH
OF
FIDELITY'S CONFIDENTIALITY OBLIGATIONS CONTAINED IN
6
THIS
AGREEMENT. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR INDIRECT, SPECIAL.
PUNITIVE. INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, INCLUDING
WITHOUT LIMITATION. CLAIMS FOR LOSS OF REVENUE OR PROFITS. OR FOR CLAIMS OR
DEMANDS MADE BY THIRD PARTIES. EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. FIDELITY SHALL HAVE NO LIABILITY, EXPRESS OR IMPLIED, WHETHER ARISING
UNDER CONTRACT, TORT OR OTHERWISE WHICH RESULTS DIRECTLY OR INDIRECTLY FROM
THE
INTERNAL OPERATIONS AND PERFORMANCE OF ANY CLIENT- PROVIDED SOFTWARE OR
ANYENHANCEMENT, DEVELOPMENT OR MAINTENANCE THEREOF.
7. REPRESENTATIONS,
WARRANTIES AND COVENANTS.
7.1 Licenses
and Permits and Compliance with Laws.
(a)
Licenses
and Permits.
Fidelity and Client shall each secure and maintain in force all licenses and
permits required of it and its employees in the performance of its respective
obligations under this Agreement, and shall conduct its business in full
compliance with all laws, ordinances and regulations applicable to its business
or applicable to the other party's business to the extent that the other party
has notified Fidelity or Client, as the case may be, of the specific laws,
ordinances or regulations with which the other party must comply.
(b)
Compliance
with Laws.
Fidelity and Client each shall comply, at its own expense, with the provisions
of all applicable laws and regulations which may be applicable to each party
in
the performance of their respective obligations under this
Agreement.
7.2
No
Interference with Contractual Relationship. Each party warrants that, as of
the
date hereof, it is not subject to any contractual obligation that would prevent
it from entering into this Agreement. Client and Fidelity each further warrant
to the other that entering into this Agreement shall not cause or induce it
to
breach any of its other contractual obligations.
7.3 Covenant
of Good Faith. Each
of
the parties agree that, in its respective dealings with each other party arising
out of or related to this Agreement, it shall act fairly and in good
faith.
7.4 Authorization
and Effect.
(a)
The
execution and delivery by Fidelity of its obligations under this Agreement
have
been duly authorized by all necessary corporate action on the part of Fidelity.
This Agreement has been duly executed and delivered by Fidelity and, assuming
the due execution and delivery of this Agreement by Client, constitutes a valid
and binding obligation of Fidelity, except as the same may be limited by
bankruptcy, insolvency, reorganization, moratorium or similar laws relating
to
or affecting the enforcement of creditor's rights generally, and subject to
the
qualification that general equitable principles may limit the enforcement of
certain remedies, including the remedy of specific performance.
(b
) The
execution and delivery by Client of this Agreement and the fulfillment of its
obligations under this Agreement have been duly authorized by all necessary
corporate action on the part of Client. This Agreement has been duly executed
and delivered by Client and, assuming the due execution and delivery of this
Agreement by Fidelity, constitutes a valid and binding obligation of Client,
except as the same may be limited by bankruptcy, insolvency, reorganization,
moratorium or similar laws relating to or affecting the enforcement of
creditor's rights generally, and subject to the qualification that general
equitable principles may limit the enforcement of certain remedies, including
the remedy of specific performance.
7.5 Business
Practices.
To the
best of its knowledge, neither party, nor any directors, officers, agents,
employees or other persons associated with or acting on behalf of such party
has
made or given any payments or inducements, directly or indirectly, to any
government officials in the jurisdictions in which such party conducts business
in connection with any opportunity, agreement, license, permit, certificate,
consent, order, approval, waiver or other authorization relating to the business
of such party, except for such payments or inducements as were
lawful
7
under
the
written laws, rules and regulations of such jurisdictions. To the best of its
knowledge, neither party nor any directors, officers, agents, employees or
other
persons associated with or acting on behalf of such party: (a) has used any
corporate funds for any unlawful contribution, gift, entertainment or other
unlawful expense relating to political activity; (b ) made any direct or
indirect unlawful payment to any Government official or employee from corporate
funds; (c) violated or is in violation of any provision of the Foreign Corrupt
Practices Act of 1977; or (d) made any bribe, unlawful rebate, pay o~ influence
payment, kickback or other unlawful payment in connection with the business
of
such party.
7.6
Software.
(a)
Client
Provided Software. Client represents and warrants to Fidelity that any
Client Provided Software shall perform in all material respects with its
documentation and specifications.
(b)
Fidelity Software. Fidelity represents and warrants
to
Client
that any Software shall perform in
all
material respects with its documentation and specifications.
7.7
Professional
and Workmanlike. Each
party represents and warrants to the other that they shall perform their
respective personnel obligations under this Agreement, including Exhibits,
in a
professional and workmanlike
manner.
7.8.
Disclaimer
of Warranties. EXCEPT AS SPECIFICALLY Y
PROVIDED
IN
THIS
AGREEMENT, FIDELITY MAKES NO REPRESENTATION OR WARRANTY OF ANY
KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE
IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS
FOR A
PARTICULAR
PURPOSE, AND
CLIENT
AGREES THAT ALL SUCH OTHER REPRESENTATIONS AND
WARRANTIES
THAT ARE
NOT
PROVIDED IN
THIS
AGREEMENT ARE
HEREBY
EXCLUDED AND
DISCLAIMED.
THE
PARTIES ACKNOWLEDGE
THAT FIDELITY HAS
SET
ITS
PRICES AND
ENTERED
INTO THIS AGREEMENT IN
RELIANCE
UPON THE
LIMITATIONS
OF LIABILITY AND
THE
DISCLAIMERS
OF WARRANTIES AND
DAMAGES
SET FORTH HEREIN, AND
THAT
THE
SAME
FORM
AN
ESSENTIAL
BASIS OF THE
BARGAIN
BETWEEN THE
PARTIES.
THE
PARTIES
AGREE THAT THE
LIMITATIONS
AND
EXCLUSIONS
OF LIABILITY AND
DISCLAIMERS
SPECIFIED IN
THIS
AGREEMENT WILL SURVIVE AND
APPLY EVEN
IF
FOUND
TO
HAVE
FAILED OF
THEIR
ESSENTIAL PURPOSE.
8.
INDEMNIFICATION.
8.1
Personal
Injury and Property Damage. Fidelity and Customer each will indemnify, defend
and hold harmless the other from any and all claims, actions, damages,
liabilities, costs and expenses, including without limitation reasonable
attorney's fees and expenses, arising out of (a) the death or bodily injury
of
any agent, employee customer or business invitee of the indemnitor, and (b)
the
damage, loss or destruction of any property of the indemnitor.
8.2
Infringement of Fidelity Software. Fidelity shall defend at its own expense,
any
claim or action brought by any third party against Client or against its
officers, directors, employees, Client affiliates, and agents for actual or
alleged infringement of any patent, copyright or other intellectual property
right (including, but not limited to, misappropriation of trade secrets) based
upon the Software furnished hereunder by Fidelity to provide Services to Client
hereunder. For the purposes of this Section, "Software" includes Licensed
Software. Furthermore, Fidelity shall indemnify and hold Client and the Client
affiliates harmless from and against any and all liabilities, losses, costs,
damages, and expenses (including reasonable attorneys' fees) associated with
any
such claim or action incurred by Client and the Client affiliates. Fidelity
shall have the sole right to conduct and control the defense of any such claim
or action and all negotiations for its settlement or compromise, unless
otherwise mutually agreed to in writing between the parties hereto. Fidelity
shall give Client, and Client shall give Fidelity, as appropriate, prompt
written notice of any written threat, warning or notice of any such claim or
action against Fidelity or Client, as appropriate, or any other user or any
supplier of components of the Software, which could have an adverse impact
on
Client's use of same, provided Fidelity or Client, as appropriate, knows of
such
claim or action. If, in any such suit so defended,
8
all
or
any part of the Software (or any component thereof) is held to constitute an
infringement or violation of any other party's intellectual property rights
and
is enjoined, or if in respect of any claim of infringement, and if Fidelity
deems it advisable to do so. Fidelity shall at its sole option take o~e or
more
of the following actions at no additional cost to Client: (a) procure the right
to continue the use of the same \\without material interruption for Client;
(b)
replace the same with non-infringing software or component thereof; (c) modify)r
said Software or component thereof so as to be non-infringing; or (d) take
back
the infringing Software or component thereof and credit Client with an amount
equal to its appropriate fee. The foregoing represents the sole and exclusive
remedy of Client with regard to any of the above infringements or alleged
infringements.
8.3
Infringement
of Client-Provided Software.
Client shall defend at its own expense, any claim or action brought by any
third
party against Fidelity or against its officers, directors, employees, Fidelity
affiliates, and agents for actual or alleged infringement of any patent,
copyright or other intellectual property right (including, but not limited
to,
misappropriation of trade secrets) based upon the Client Provided Software,
if
any. Furthermore, Client shall indemnify and hold Fidelity and Fidelity's
affiliates harmless from and against any and all liabilities, losses, costs,
damages, and expenses (including reasonable attorneys' fees) associated with
any
such claim or action incurred by Fidelity and Fidelity's affiliates. Client
shall have the sole right to conduct the defense of any such claim or action
and
all negotiations for its settlement or compromise, unless otherwise mutually
agreed to in writing between the parties hereto. Client shall give Fidelity,
and
Fidelity shall give Client, as appropriate, prompt written notice of any written
threat, warning or notice of any such claim or action against Fidelity or
Client, as appropriate, or any other user or any supplier of components of
Client-provided software covered hereunder, which could have an adverse impact
on Fidelity's use of same, provided Fidelity or Client, as appropriate, knows
of
such claim or action. If in any such suit so defended, all or any part of the
Client Provided Software ( or any component thereof) is held to constitute
an
infringement or violation of any other party's intellectual property rights
and
is enjoined, or if in respect of any claim of infringement, Client deems it
advisable to do so, Client shall at is sole option take one or more of the
following actions at no additional cost to Fidelity: (a) procure the right
to
continue the use of the same without material interruption for Fidelity; (b)
replace the same with non-infringing software; (c) modify said Client Provided
Software (to the extent permitted by such third party) so as to be
non-infringing; or (d) relieve Fidelity of its obligation to use such Client
Provided Software to perform the applicable Services hereunder. The foregoing
represents the sole and exclusive remedy of Fidelity with regard to any of
the
above infringements or alleged infringements.
9.
CONTINGENCY
PLAN.
9.1
Business Continuity Planning. Each party will develop, maintain
and, as necessary in the event of business interruption, execute a business
resumption plan, and will provide to the other party, its auditors and
regulators reasonable access to the plan and to plan test results, as such
other
party may reasonably request from time to time, including such information
that
may be reasonably required to determine the compatibility of the
plans.
(a)
Fidelity shall provide disaster recovery services for its batch and on-line
processing obligations to Client at a dedicated facility which is equipped
to
handle the Fidelity data center processing in the event disaster recovery is
needed. Client shall provide an alternate control point for data communications
access to a backup network in the case of a disaster. Throughout the Term and
any extensions thereof, Fidelity will maintain in effect contracts and/or
arrangements for disaster recovery that are substantially equivalent to those
which are in effect as of the Effective Date. At Client's request, Fidelity
will
make Fidelity's disaster recovery plans available for Client's
review
(b
) Client acknowledges that disaster recovery arrangements are designed to deal
with circumstances that are expected to cause a substantial portion of the
capabilities at the Fidelity's data center to be unavailable for a period
exceeding seventy-two (72) consecutive hours.
(c)
Fidelity will test its disaster recovery capabilities at least once per calendar
year. Client shall participate in the disaster recovery test when deemed
appropriate by Fidelity .Fidelity will provide a report of the test and its
results to Client by January 31st of each year for the test conducted during
the
immediately preceding calendar year .
9
(d)
Fidelity
will
assist
Client in
establishing
procedures and practices, which will
enable
Client to satisfy its responsibilities under this Agreement.
(e)
Upon request,
Fidelity will review and comment upon those portions of the Client's overall
business resumption plan related to the Services provided under this Agreement
and will provide a written report setting forth any discrepancies between
Client's overall business resumption plan and the Fidelity disaster recovery
plan.
(f)
Each
party will
be
responsible for training its own personnel as
required
in
connection
with all
applicable
contingency planning activities.
(g)
Each party's
contingency planning activities will comply with such regulatory policies as
may
be applicable to Client's business. If compliance with any of these policies
would significantly increase Fidelity's cost of providing products and services,
Fidelity may increase the fees and charges under this Agreement by an amount
that reflects a pro rata allocation of Fidelity's increased costs among the
Fidelity customers affected by the change.
9.2
File
Backup. Fidelity
will provide and maintain adequate backup files of Client's data received by
Fidelity and all programs utilized to process Client's data in order to execute
to the business continuity plans as described above in this Section
9.
9.3
Retention. Client shall maintain copies of all of Client's
input data submitted to Fidelity for processing hereunder (whether submitted
to
Fidelity directly or through third parties) to permit reconstruction of such
input data if required. Fidelity shall use Fidelity's standard practices to
maintain copies of all input data for processing hereunder to permit
reconstruction of such data if required. Client assumes all risks of loss and
expenses of reconstruction of such input data, except for loss caused by
Fidelity's failure to perform to Fidelity's standard practices. In the event
that reconstruction of data is required, the parties shall mutually agree on
the
schedule for such reproduction based on the needs of the parties at that time.
Reconstruction will be performed in accordance with Fidelity's data retention
policy then in effect.
10.
CONFIDENTIAL
INFORMATION.
10.1
Ownership.
All
Client Proprietary Information. including Client Provided Software which is
Client's proprietary software, is and shall remain the sole property of Client.
All Fidelity Proprietary Information developed by Fidelity and furnished to
Client by Fidelity in connection with this Agreement is and shall remain the
sole property of Fidelity, unless agreed to otherwise in writing by the parties.
The parties acknowledge that this Agreement in no way limits or restricts
Fidelity or any Fidelity affiliates from developing or marketing on their own
or
for any third party in the United States or any other country, the Software
or
any Licensed Software, as from time to time constituted (including, but not
limited to, any modification. enhancement, interface, upgrade, or change, and
all software, source code, blueprints, diagrams, flow charts, specifications,
functional descriptions or training materials relating thereto) without payment
of any compensation. or delivery of any notice, to Client
10.2
Confidentiality Obligation. All Confidential Information
disclosed by Client or Fidelity to the other during the Term (I) shall be deemed
the property of the disclosing party, (2) shall be used solely for the purposes
of administering and otherwise implementing the terms of this Agreement, and
(3)
shall be protected by the receiving party in accordance with the terms of this
Section 10. Fidelity acknowledges that the Client Proprietary Information is
"Confidential Information" of Client, and Client acknowledges that the Fidelity
Proprietary Information is "Confidential Information" of Fidelity.
10.3
Nondisclosure Covenant. Except as set forth in this Section 10,
the parties agree that they shall not disclose any Confidential Information
of
the other party in whole or in part, including derivations, to any third party,
without the prior written consent of the other party, except that Fidelity
may
disclose Client's Confidential Information to Fidelity's subcontractors and
agents in order to carry out its responsibilities under the Agreement, provided
that Fidelity first executes a confidentiality agreement with each such
subcontractor and/or agent. Confidential Information shall be held in confidence
by the receiving party and its employees, contractors,
10
subcontractors,
and agents and shall be disclosed to only those of the receiving party's
employees, contractors, subcontractors or agents who have a need to know such
information in connection with the administration and implementation of this
Agreement. The receiving party shall cause such contractors and agents to
execute confidentiality agreements that contain terms that are consistent with
this Section. Under no circumstances shall Client disclose the Software or
the
Licensed Software to, or use the Software or Licensed Software on behalf of:
a
competitor of Fidelity.
10.4
Exceptions.
Confidential
Information shall not be deemed proprietary and the receiving party shall have
no obligation with respect to any such information which:
(a)
is
or
becomes publicly known through no wrongful act, fault or negligence of the
receiving party;
(b
) was known by the
receiving party prior to disclosure and the receiving party was not under a
duty
of non-disclosure;
(c)
was disclosed to
the receiving party by a third party who was free of obligations of
confidentiality to the party providing the information;
(d)
is approved for
release by written authorization of the disclosing party,
(e)
is publicly
disclosed pursuant to a requirement or request of a governmental agency or
disclosure
is required by operation of law; or
(f)
is furnished to a
third party by the disclosing party owning the Confidential Information without
a similar restriction on the third party's rights.
Notwithstanding
anything to the contrary contained herein, either party may disclose
Confidential Information of the other pursuant to ( I) a requirement or official
request of a governmental agency, a court or administrative subpoena or order,
or any applicable legislative or regulatory requirement; (2) in defense of
any
claim or cause of action asserted against such party or any of its affiliates,
officers, directors, employees or agents; (3) as otherwise permitted by the
GLB
Act; (4) as required by law or national stock exchange rule; or (5) as otherwise
permitted under the Agreement.
10.5
Confidentiality
of this Agreement; Protective Arrangements.
(a)
The parties acknowledge that this Agreement contains confidential information
that may be considered proprietary by one or both of the parties, and agree
to
limit distribution of this Agreement to those individuals with a need to know
the contents of this Agreement. In no event may this Agreement be reproduced
or
copies shown to any third parties ( exclusive of contractors, subcontractors
and
agents who have a need for it) without the prior v.written consent of the other
party, except as may be necessary by reason of legal, accounting, tax or
regulatory requirements, in which event Client and Fidelity shall exercise
reasonable diligence in limiting such disclosure to the minimum necessary under
the particular circumstances. Furthermore the parties v.will seek commercial
confidential status for this Agreement with any regulatory commission with
which
this Agreement must be filed, to the extent such a designation can be
secured.
(b
) In addition, each party shall give notice to the other parties of any demands
to disclose or provide Confidential Information received from the other or
any
third party under lawful process prior to disclosing or furnishing Confidential
Information, and shall cooperate in seeking reasonable protective arrangements
requested by the other party .
10.6
Security Measures. Fidelity has implemented certain security
measures designed to safeguard Client's customer information and to satisfy
Fidelity's confidentiality obligations set forth above. Upon Client's written
request, Fidelity will adhere to security measures in addition to those measures
previously implemented by Fidelity. If adherence to such Client-requested
security measures will increase Fidelity's costs of operation, Client will
reimburse Fidelity for the implementation and/or adherence to such additional
security measures requested by Client.
10.7
Remedies.
The
parties hereto agree that the remedy at law for the breach of any provision
of
this Section 10 by the other party may be inadequate and that the non-breaching
party shall be entitled to seek injunctive
11
relief
without bond, in addition to any rights or remedies that the non-breaching
party
may have for such breach. The rights and obligations of the parties hereto
under
this Section 10 shall survive any termination of this Agreement.
11.
AUDIT RECORDS.Client
shall be responsible for maintaining all necessar)' audit records required
by
law or any regulatory authority having jurisdiction over Client.
12.
REGULATORY COMPLIANCE. During the Term, the Software and
Services will comply with the applicable federal banking data processing output
requirements specified by the federal authorities applicable to Client. Client
will make Fidelity aware of any applicable local and/or state regulatory
requirements that are different from those imposed by federal banking regulatory
authorities. Any changes required by such state or local requirements which
Fidelity agrees to make shall be paid for by Client, and to the extent possible,
Fidelity shall endeavor to obtain consents to share the costs of such charges
required by such state and local requirements among the Fidelity clients
affected.
13.
INSURANCE.A
schedule of Fidelity's current insurance coverage has been furnished in Exhibit
1. Fidelity will maintain insurance coverage consistent with commercially
reasonable standards.
14.
AUDITOR'S REVIEW.A
certified
public accounting firm
shall
perform an
annual
review of
Fidelity's computer
facility. Client agrees that such firm
shall
have sole authority and responsibility
for such review. Fidelity will
provide
Client with a
copy
of
the report.
15.
SECURITY.Client
shall implement all necessary security procedures, including but not limited
to
any security procedures required by Fidelity, with regards to the Services.
Client acknowledges that Client is fully responsible for security at its
facilities, and that Fidelity has NO control over the security of the terminals
located at Client's facilities or those individuals accessing information
through those terminals. Client assumes full responsibility for any unauthorized
persons utilizing such terminals or for the unauthorized use of any information
obtained from them. Client hereby expressly waives any claim against Fidelity
arising out of a breach of those terminals.
16.
GOVERNMENTAL EXAMINATIONS.If
required by a regulatory authority, agency or commission, Client hereby
authorizes Fidelity to furnish data and/or output thereto at Client's expense.
Client authorizes Fidelity to comply with all applicable provisions of any
statute, law, regulation or ordinance of any governmental authority having
jurisdiction, including but not limited to any laws pertaining to governmental
regulation and examination of services.
17.
SUBCONTRACTING.Client
agrees that Fidelity may, in its sole discretion. subcontract all or any part
of
its obligations hereunder to one or more subcontractors, but in no event shall
Client be required, without prior written consent, to look to any such
subcontractor directly for performance of any such obligation or to make any
payment directly to any subcontractor.
18.
DISPUTE
RESOLUTION.
18.1
Dispute Resolution Procedures. In the event a dispute arises
between Fidelity and Client with respect to the terms and conditions of this
Agreement, or any subject matter governed by this Agreement, such dispute shall
be settled as set forth in this Section. If either party exercises its right
to
initiate the dispute resolution procedures under this Section, then during
such
procedure any time periods providing for termination of the Agreement or curing
any material breach under Section 2 shall be automatically suspended, except
with respect to any termination or breach arising out of Client's failure to
make timely and complete payments to Fidelity under this Agreement. At such
time
as the dispute is resolved, interest at a rate equal to the lesser of (i) prime
rate plus two percent (2%) per annum, as published in the Wall Street Journal
on
the first Monday (or next bank business day) following the due date, or (ii)
the
highest rate permitted by law (as calculated on the basis of the actual days
in
the applicable calendar year) for the period of dispute shall be paid to the
party entitled to receive the disputed monies to compensate for the lapsed
time
between the date such disputed amount originally was to have been paid ( or
was
paid) through the date monies are paid ( or credited) in settlement of the
dispute.
12
18.2
Claims Procedures. If any party shall have any dispute with
respect to the terms and conditions of this Agreement, or any subject matter
referred to in or governed by this Agreement, that party (through the Fidelity
Account Manager or the Client Executive Liaison, as the case may be) shall
provide written notification to the other party (through the Fidelity Account
Manager or the Client Executive Liaison, as the case may be) in the form of
a
claim identifying the issue or amount disputed and including a detailed reason
for the claim. The party against whom the claim is made shall respond in writing
to the claim within thirty (30) days from the date of receipt of the claim
document. The party filing the claim shall have an additional thirty (30) days
after the receipt of the response to either accept the resolution offered by
the
other party or request implementation of the Escalation Procedures. Failure
to
meet the time limitations set forth in this Section shall result in the
implementation of the Escalation Procedures.
18.3
Escalation
Procedures.
(a)
Each of the
parties will negotiate, in good faith, any claim or dispute that has not been
satisfactorily resolved following the claim resolution procedures described
in
Section 18.2. To this end, each party will escalate any and all unresolved
disputes or claims in accordance with Section 18.3(b) and (c) before taking
further action.
(b)
If the
negotiations conducted pursuant to Section 18.2 do not lead to resolution of
the
underlying dispute or claim to the satisfaction of a party involved in such
negotiations, then either party may notify the other in writing that he/she
desires to elevate the dispute or claim to the ________________ of Fidelity
and
the _______________ of Client for resolution. Upon receipt by the other party
of
such written notice, the dispute or claim shall be so elevated and the
________________ of Fidelity and the __________________ of
Client
shall negotiate in good faith and each use its reasonable efforts to resolve
such dispute or claim. The location, format, frequency, duration and conclusion
of these elevated discussions shall be left to the discretion of the
representatives involved. Upon agreement, the representatives may utilize other
alternative dispute resolution procedures to assist in the negotiations.
Discussions and correspondence among the representatives for purposes of these
negotiations shall be treated as confidential information developed for purposes
of settlement, exempt from discovery and production, which shall not be
admissible in subsequent proceedings between the parties. Documents identified
in or provided with such communications, which are not prepared for purposes
of
the negotiations, are not so exempted and may, if otherwise admissible, be
admitted in evidence in such subsequent proceeding.
(
c) If the negotiations conducted pursuant to Section 18.3(b) do not lead to
resolution of the underlying dispute or claim to the satisfaction of a party
involved in such negotiations, then either party may notify the other in writing
that he/she desires to elevate the dispute or claim to the President. Integrated
Financial Solutions, of Fidelity and the ___________________ of Client for
resolution. Upon receipt by the other party of such written notice, the dispute
or claim shall be so elevated and the President. Integrated Financial Solutions,
of Fidelity and the __________________ of
Client
shall negotiate in good faith and each use its reasonable efforts to resolve
such dispute or claim. The location, format, frequency, duration and conclusion
of these elevated discussions shall be left to the discretion of the
representatives involved. Upon agreement. the representatives may utilize other
alternative dispute resolution procedures to assist in the negotiations.
Discussions and correspondence among the representatives for purposes of these
negotiations shall be treated as confidential information developed for purposes
of settlement, exempt from discovery and production, which shall not be
admissible in any subsequent proceedings between the parties. Documents
identified in or provided with such communications, which are not prepared
for
purposes of the negotiations, are not so exempted and may, if otherwise
admissible, be admitted in evidence in such subsequent proceeding.
18.4
Arbitration Procedures. In the event that a claim, controversy or dispute
between the parties with respect to the tenDS and conditions of this Agreement,
or any subject matter governed by this Agreement, which is subject to
arbitration hereunder and which has not been resolved by use of the claims
procedures described in Section 18.2 or the Escalation Procedures described
in
Section 18.3, either party may, within thirty (30) days after the
representatives have met to address such claims, controversy or dispute, request
binding arbitration of the issue in accordance with the following
procedures.
13
(a)
Either party may
request arbitration by giving the other involved party written notice to such
effect, which notice shall describe, in reasonable detail, the nature of the
dispute, controversy or claim Such arbitration shall be governed by the
Commercial Arbitration Rules of the American Arbitration Association, 0000
Xxxxx
Xxxxxx Xxxxxx, X. X ., Xxxxx 000, Xxxxxxxxxx, X.X. 00000 ("AAA ").
(b
) Upon either
party's request for arbitration, an arbitrator shall be selected by mutual
agreement of the parties to hear the dispute in accordance with AAA rules.
If
the parties are Unable to agree upon an arbitrator, then either party may
request that the AAA select an arbitrator and such arbitrator shall hear the
dispute in accordance with AAA rules. For disputes amounting to US$5,OOO,OOO
or
more, a panel of three (3) arbitrators shall be selected to hear the dispute.
In
such case, each party shall select one (I) arbitrator who shall be Unaffiliated
with such party, and the two (2) arbitrators shall select a third arbitrator.
If
the two (2) arbitrators are unable to agree upon a third arbitrator, the AAA
will select the third arbitrator. In the case of a three (3)-arbitrator panel,
the decision of a majority shall control. The arbitration shall be held in
the
State of Florida.
(c)
Each of the
parties shall bear its own fees, costs and expenses of the arbitration and
its
own legal expenses, attorneys' fees and costs of all experts and witnesses.
Unless the award provides otherwise, the fees and expenses of the arbitration
procedures, including the fees of the arbitrator or arbitrators, will be shared
equally by the involved parties.
(d)
Any award
rendered pursuant to such arbitration shall be final, conclusive and binding
upon the parties, and any judgment thereon may be entered and enforced in any
court of competent jurisdiction.
18.5
Claim
Expiration. No
claims
to be resolved under this Section 18 maybe made more than two (2) years after
the date by which the fault or failure was or should reasonably have been
discovered.
18.6
Continuation of Services. Unless Fidelity is bringing an action for Client's
failure to make timely and complete payments to Fidelity for Services not
otherwise in dispute under Section 18, Fidelity will continue to provide
Services under this Agreement, and Client will continue to make payments to
Fidelity, in accordance with this Agreement, during the dispute resolution
procedures described in this Section
18.
19.
GENERAL.
19.1
Independent
Contractor. It
is
agreed that Fidelity is an
independent
contractor and that:
(a)
Client
Supervisory Powers. Client
has no power to supervise, give directions or otherwise
regulate Fidelity's operations or its employees.
(b
) Employees.
Each
party shall be solely responsible for payment of compensation to its respective
personnel and for any injury to them in the course of their employment. Each
party shall assume full responsibility for payment of all federal, state, local
and foreign taxes or contributions imposed or required under unemployment
insurance, social security and income tax laws with respect to such
persons.
(c)
Relationship. The parties declare and agree that each party is
engaged in a business which is independent from that of the other party and
each
party shall perform its obligations as an independent contractor. Neither party
is an agent of the other party and has no authority to represent the other
party
as to any matters, except as authorized herein.
19.2
Notices.
All
notices required by this Agreement shall be in writing; shall be mailed or
personally delivered to the other party at the address set forth below, or
such
other address as subsequently shall be given by either party to the other in
writing; and shall be deemed effective upon personal delivery to the other
party, on the date received when deposited with a recognizable overnight courier
services such as FedEx, or three (3) days after mailing via Certified Mail,
Return Receipt Requested, if mailed with sufficient postage and properly
addressed.
If
to
Fidelity: Fidelity
Information Services,
Inc
14
000
Xxxxx Xxxx
Xxxxxxx Xxxxx, Xxxxx 000
Xxxxxxxx,
Xxxxxxx
00000
Attn: President,
Integrated Financial
Solutions
With
a
copy
to: Fidelity
Information Services, Inc.
000
Xxxxxxxxx Xxxxxx,
x0xx Xxxxx
Xxxxxxxx-xxxx,
Xxxxxxx 00000
Attn:
General
Counsel
If
to
Client: ___________________________
___________________________
___________________________
Attn: ______________________
19.3
Headings
and Construction. The
headings used in this Agreement are for convenience only and shall not be used
in construing the meaning, intent, or interpretation of the provisions
hereof.
19.4
Survival
of Paragraphs. Any
provision of this Agreement which contemplated performance or observance after
this Agreements expiration or termination shall survive the termination or
expiration of this Agreement and continue in full force and effect. Such
provision shall include, without limitation, Sections 4, 6, 8, 10,
and
19.2.
19.5
Entire Agreement, Discontinuation of Services and Amendments.
This Agreement contains the entire agreement of the parties hereto. No other
agreement, statement or promise made by any party hereto or by any employee,
officer, or agent of any party hereto that is not in writing and signed by
the
parties is binding. This Agreement may not be amended in any fashion except
by
written instrument, executed by the parties hereto, specifically providing
for
the amendment of this Agreement. Notwithstanding the foregoing, Fidelity shall
not discontinue any Services hereunder without providing at least two hundred
and forty (240) days' prior written notice to Client. Such notice will contain
a
reasonable alternative to the Services being discontinued. If this
discontinuation of Services, excluding Fidelity's notice not to renew this
Agreement or any notice of Client's default under this Agreement, causes the
Client any one-time financial impact, Fidelity agrees to reimburse Client for
those one-time expenses on an actual costs basis. It will be assumed that the
referenced notice will be considered delivered per Section 19.2.
19.6
Severability. In the event that anyone or more of the
provisions contained herein shall for any reason be held to be unenforceable
in
any respect under law, such unenforceability shall not affect any other
provision of this Agreement. but this Agreement shall be construed as if such
unenforceable provision or provisions had never been contained herein, provided
that the removal of such offending term or provision does not materially alter
the burdens or benefits of either of the parties under this Agreement or any
Exhibit.
19.7
Third Party Beneficiaries. The provisions of this Agreement are
for the benefit of the parties and not for any other person. Should any third
party institute proceedings, this Agreement shall not provide any such person
with any remedy, claim, liability, reimbursement, cause of action, or other
right. Client agrees that the Services are for the benefit of Client only.
Client agrees not to resell or re-market the Services to any third
party.
19.8
Executed
in Counterparts. This
Agreement may be executed in counterparts, each of which shall be an original,
but such counterparts shall together constitute but one and the same
document.
19.9
Remedies
Cumulative. Unless
otherwise provided for under this Agreement, all rights of termination or
cancellation. or other remedies set forth in this Agreement, are cumulative
and
are not intended to be exclusive of other remedies to which the injured party
may be entitled by law or equity in case of any breach or threatened breach
by
the other party of any provision of this Agreement. Use of one or more remedies
shall not bar the use of any other remedy for the purpose of enforcing any
provision of this Agreement.
15
19.10
Publicity. The parties shall consult with each other in
preparing any Press Release. Neither party shall issue or cause the publication
of any such Press Release without the prior written consent of the other party;
except that nothing herein will prohibit either party from issuing or causing
publication of any such Press Release to the extent that such action is required
by applicable law or the rules of any national stock exchange applicable to
such
party or its affiliates, in which case the party wishing to make such disclosure
will, if practicable under the circumstances, notify the other party of the
proposed time of issuance of such Press Release and consult with and allow
the
other Party reasonable time to comment on such Press Release in advance of
its
issuance.
19.11
Assignment. This Agreement shall inure to the benefit of and be
binding upon the parties hereto, their successors and assigns. Client shall
not
make any assignment hereof without the prior written consent of Fidelity, which
consent shall not be unreasonably withheld or delayed. Nothing in this Agreement
is to be construed to limit or restrict the right of either party to effect
any
assignment of this Agreement by merger, reorganization, sale of corporate assets
or other corporate change as long as the duties and obligations outlined in
this
Agreement are assumed by the surviving entity. All obligations and duties of
any
party under this Agreement shall be binding on all successors in interest and
permitted assigns of such party ..
19.12
Governing
Law. This
Agreement is governed by the laws of the State of Florida. Any action brought
as
a result, directly or indirectly, of this Agreement shall be brought in a court
of appropriate jurisdiction in Jacksonville, Florida. The successful party
in
any such action shall be entitled to recover from the unsuccessful party, in
addition to any other relief to which it may be entitled, reasonable attorney's
fees (including an allocable share of the cost of in house counsel) and costs
incurred by it in prosecuting or defending such action.
16