NOTE PURCHASE AGREEMENT
TIMESHARE LOAN BACKED NOTES, SERIES 2009-1
$169,200,000 | 9.31 | % | Timeshare Loan Backed Notes Series 2009-1, Class A | |||||
$12,800,000 | 12.00 | % | Timeshare Loan Backed Notes Series 2009-1, Class B |
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Very truly yours, | ||||||
Diamond Resorts Owner Trust 2009-1, as Issuer |
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By: | Diamond Resorts Seller 2009-1 LLC, as Owner |
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By: | /s/ Xxxxx X. Xxxxxx
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Title: President | ||||||
Diamond Resorts Corporation | ||||||
By: | /s/ Xxxxx X. Xxxxxx
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Title: EVP / Chief Financial Officer |
By: |
/s/ Xxxxxxx Xxxxxxxxx | |||
Title: Director |
Initial Purchaser | Class | Initial Note Balance | Purchase Price (%) | |||||||||
Credit Suisse Securities (USA) LLC |
A | $ | 169,200,000.00 | 98.986737 | % | |||||||
B | $ | 12,800,000.00 | 91.452101 | % |
GENERAL USE ISSUER FREE WRITING COMMUNICATION
Diamond Resorts INTERNATIONAL Company Presentation September 2009 |
Table of Contents 1. Company Overview 2. Sales & Marketing 3. Property Management 4. Consumer Finance Credit Underwriting Servicing and Collectior Information Systems Portfolio Performance Company Financials Contact Information |
1. Company Overview |
Company Overview Annually, nearly 1.4 million owners, members, and guests enjoy the simplicity, choice, and comfort that Diamond Resorts International® offers through our branded hospitality experience In April 2007, Diamond acquired Sunterra Corporation in a transaction valued at approximately $700 million The transaction was financed through the contributions of cash, other assets and borrowings under senior secured credit facilities Following the acquisition, Diamond launched a global re-branding initiative designed to consistently provide the highest standards of satisfaction, hospitality and guest experiences throughout all of its resorts m The company consists of a network of nearly 160 branded and affiliated resorts and more than 24,000 guest beds in 26 countries Considered one of the most geographically diverse platforms in the industry with resort locations throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia, and Africa Diamond has access to a captive membership base of more than 400,000 owner families, which currently ranks second in the industry Each holder purchases points, generally in week-equivalent blocks, entitling them the use of the property for a specific length of time |
Company Overview Executive Management Team Chairman & CEO of Diamond Resorts International® Over 20 years of experience in vacation ownership industry Founded the Cloobeck companies, a group of affiliated companies with a highly diversified portfolio of assets and 25 years of experience in the development, management, operations, marketing, and sales of real estate properties Chief Financial Officer for Diamond Resorts International® 20 years of experience as private equity professional M.B.A. from X.X. Xxxxxxx Graduate School of Management at Northwestern University Senior Vice President in charge of Diamond’s sales and marketing division Over 25 years experience in vacation ownership industry 1 billion dollars of vacation ownership sales in the last 4 years Senior Vice President in charge of Diamond’s resort management division Nearly 30 years of management experience with major hotel brands, including Marriott, Hilton, Ramada, and Radisson Vice President overseeing Xxxxxxx’s consumer finance division Over 20 years of experience in vacation ownership industry Financial services and operations professional |
Company Overview Focus Diversified Sources of Revenue Stable cash flow from resort management contracts (cost plus, evergreen) VOI sales stream, supported entirely from owned and defaulted inventory — no need for capital intensive development Capital Footprint Reduction: took steps to offset the rising cost of borrowing coupled with lower advance rates and tightening credit availability Implemented Cash Incentive Programs to increase cash sales (cash sales have increased from 35% to 65%) Raised interest rates 200 bps Tightened credit underwriting guidelines Expense / Cost Control Closed low margin sales centers B Eliminated traditional FDI (First Day Incentive) Programs Implemented new reduced sales commission structure |
Company Overview Key Business Areas |
Company Overview Key Highlights Demographic boom Increasing public acceptance Low penetration High satisfaction rate Few branded players Industry in consolidation mode One of the world’s largest vacation Significant operating leverage with ownership companies diversified sources of revenue and FRTTDA Extensive geographic footprint with j oni k premium resorts in key strategic Experienced and motivated destinations management team Extended $200 million ABCP conduit facility in 2009 |
Industry Diamond Resorts International® In their late 40’s to early 60’s Average age 56 Own their primary home Own their P™ home Household income $11 Ok/yr Household income relatively affluent J Enjoys the product Satisfied with the product Low penetration rate weeks/year This is the single largest population segment in the U.S. and Europe |
Well Positioned Among Branded Players Diamond Resorts 2009 average unit-equivalent selling price in North America: $25,9 6 |
Company Overview A Market Leader — Owner Families Diamond Owner Families Diamond vs. Competitors Source: Company reports and industry websites |
Company Overview Trust Based Club a Vacation interests from various component sites are held in trust H Customers purchase a certain number of points from a common homogenized vacation interests pool (not site specific) m Owners are entered into a Registry of Members Owners receive a Certificate of Points m Owners receive an insurance title policy for the amount of purchase from First American Title Insurance Company (FATCO) Assures points are backed by actual vacation interests 1 Assures no liens or encumbrances on vacation interests held by the trust FATCO monitors as trustee Owners are automatically members of THE Club® |
Company Overview Building and Restocking of Inventory Home Owner Association fee. Typical one week fee is $965 per interval equivalent in 2009 |
Company Overview Geographic Resort Count Diamond Resorts International® is the only leading brand with a substantial presence in both North America and Europe Number of Owned & Affiliated Vacation Ownership Resorts Number of Owned & Affiliated Vacation Ownership Resorts Outside North America, HI & Caribbean Source: Company reports and industry websites |
The Club® at Diamond Resorts International® worldwide resort destinations |
The Club® at Diamond Resorts International® worldwide resort destinations |
Resort Locations and Developer Sales Intervals Beginning Inventory Owner Inventory Intervals U.S. Core Resorts Resort City Resort State , , u/ Transfered to Intervals (Sold) Trust Bent Creek Golf Village Gatlinburg TO 2,444.0 903.0 1,4 7.0 Cypress Pointe Orlando FL_ 21, 39.0 11,790.4 , 11. Daytona Beach Regency Daytona FL_ 4,524.0 1,613.5 2,204.5 Desert Paradise Resort Las Vegas NV 7,904.0 — 7,344.0 Flamingo Beadi Xxxxxxx Bay ST. Maarten 10, 32.5 6,130.0 4,140.0 Grand Beach Orlando FL_ 10,059.5 5,551.9 4.021.9 Greensprings Vacation Resort Williamsburg VA 7,696.0 4,554.6 2,4 0. Island Links Resort Hilton Head Island SC 3,016.0 2,043.0 946.0 Kaanapali Beach Club Maui HI 21,476.0 14.7 7.5 5,521.0 Lake Tahue Vacation Resort South LakeTahoe CA 9,464.0 5,170.5 3,326.0 London Bridge Resort Lake Havasu AZ 624.0 ; 612.0 Marquis Villas Resort Palm Springs CA 1,976.0 - -_ Polo Towers Suites Las Vegas NV 16,744.0 13,300.5 1.955.0 Polo Towers Villas Las Vegas NV 10,400.0 ,344.5 55.0 Polynesian Isles Orlando FL_ 6,760.0 5,235.0 ;_ Ridge on Sedona Golf Sedona AZ 9,205.0 4,9 9.0 3, 33.5 Ridge Pointe Stateline NV 1,352.0 1.172.5 75.5 Royal Dunes Hilton Head Island SC_ 2,912.0 2.639.0 -_ Royal Palm Xxxxxxx Bay ST. Maarten 7,2 0.0 4,5 1.5 2,332.5 San Xxxx Bay Xxxxx Beach CA 4,310.0 3,126.5 340.5 Scottsdale Links Resort Scottsdale AZ 11, 56.0 — 11,62 .0 Soottsdale Villa Mirage Scottsdale AZ .070.5 4,610.1 2,9 6.4 Sedona Springs Sedona AZ 2,0 0.0 1,703.5 299.0 Sedona Summit Sedona AZ 14,577.0 4,67 .4 9,149. Suites at Fall Creek Branson MO 11,232.0 5,05 . 5,559.3 Tahoe Beach & Ski South Lake Tahoe CA 7,2 0.0 6,767.0 _ The HistoricPowhatan Resort Williamsburg VA 23,0 .0 14,290.0 7,590.5 The Point at Poipu Kauai HI 11,3 .0 ,307.5 2,250.5 Villas de SantaFe Santa Fe NM 5,460.0 2,9 5.2 1, 7.2 Villas of Poco Diablo Sedona AZ 1,716.0 1,430.0 220.0 Villas of Sedona Sedona AZ 2,0 0.0 1,676.0 329.0 Total U.S. Core Resorts | | | 259,645.5 I 147,439.5 I 92,1 6.5 i to Beginning inventory is equal to total intervals at the site except for those properties gained through the Epic acquisition. Beginning inventory at these resorts is equal to the entire interest Diamond Resorts gained through the acquisition.. |
Company Overview Guest Satisfaction |
Company Overview Overview of Corporate Insurance All global DRJ resorts, including HOAs, are fully covered with insurance including but not limited to: Property Marina operators legal liability & hull Commercial general liability Crime coverage Business automobile Excess liability Workers compensation and employer liability Fiduciary liability Umbrella liability Errors and omissions Property Insurance Commercial Liability Limits of Insurance: S300M Blanket Loss Limit $2M Each Occurance $1OOM Equipment Breakdovm — Total Limit $4M General Aggregate — Per Location S250M Earth Movement except CA $4M Products/Completed Operations Aggregate $1 OOM Earth Movement California $2M Personal & Advertising Injury $250MFloodZonesexceptZonesA& V $1M Damage to Premises Rented to You SlOOMFlood Zones A& V $10M General Aggregate-Policy Cap S250M Named Windstorm $1 OOM Demolition and Increased Cost of Construction SlOOMLeasehoId Interest SlOOMRental Value SlOOMBoiler and Machinery Deductibles: $1 OOKProperty Damage — Per Occurence, except $1 OOKEach Occurence SlOOKBoiler and Machinery S250K Special Flood Hazard Areas SSOOKFlood at Branson SlOOKPlant, Trees, Shrubs, Lawns, Go If Courses $ lOOKBeach Improvements and Sea Walls 5% TlV/$250KEarth Movement — CA& HI 5% TTv7$250KNamed Windstorm — FL & VI 3% T1V/$250K All Other Named Windstorm 24 Hours Time Element |
Sales & Marketing |
Sales & Marketing Overview Diamond Resorts International® deploys various strategic marketing channels which consist of: In-house Outside public contacts OPC Mini-vacations Tour vendors Owner referral Trial programs Telemarketing tours Potential members may purchase Vacation Interests through an experienced sales force located on premise at select resorts, several off-site sales centers and through call centers worldwide Members can also utilize their points as currency for services such as airline tickets, miles, and cruises The company markets and sells Vacation Interests in Vacation Points Vacation Points consists of Vacation Interest ownership on a float unit/float season structure conveyed as an undivided interest |
Yearly Points Sold |
Comparison of Sales Activity Note: During the bankruptcy, price per point was discounted but margins remained steady due to our use of low cost marketing efforts. Although Diamond Resorts currently sells trust based points only, past interval sales have been assigned a point value for this report. k__ |
Sales and portfolio statistics As of June 30, 2009 |
Sales & Marketing Results for the YTD Ending June 30, 200 & 2009 Note: Data presented in graphs herein is non GAAP and excludes National Sales & Marketing. |
Sales & Marketing Results for the YTD Ending June 30, 200 & 2009 2009Acnials 200 Actuals Variance (S in thousands except Tours and VPG) VOI Sales Tours VPG VOI Sales Tours VPG VOI Sales Tours VPG FL/Caribbean Region Cypress Pointe $3,70 2,657 S 1,395 5 3,46 1, 92 $1, 33 $240 765 $ (437) Grand Bcadi 4,11 3,542 1,163 9,472 6,51 1,453 (5,354) (2,976) (291) Daytona Beach Regency — 1 - 1,340 0 1,65 (1,340) ( 07) (1,65 ) StMarteen 149 310 4 0 3,612 2,54 1,417 (3,463) (2,23 ) (93 ) Subtotal FL/Caribbean $7,974 6,510 $1 25 $17, 91 11,766 $1,521 $ (9,917) (5,256) $ (296) Mid-Atlantic / Mid-West Region Wffliamsburg Sales Centers $ ,657 5,2 0 $1,640 $10,054 6,0 4 $ 1,653 $ (1,397) ( 04) $ (13) The Suites at Fall Creek 4,599 2,679 1,717 6,017 4,200 1,433 (1,41 ) (1,521) 2 4 Bent Creek Golf 46 7 6,520 1,43 1,056 1,362 (1.3931 (1.049) 5,15 Subtotal Mid-Atlantic / Mid-West $13,301 7,966 $1,670 $17,509 1L340 $1,544 $ (4,20 ) (3,374) $126 CA/Nevada Region LakcTahoe $ ,206 4,411 S 1, 60 i 9, 04 4,560 S 2,150 $ (1,59 ) (149) $ (290) San Xxxx Bay 2,963 1,604 1, 47 4,117 1, 27 2,253 (1,154) (223) (406) Desert Paradise01 — - — 5,199 2,525 2,059 (5,199) (2,525) (2,059) Polo Towers 6,932 4,622 1,500 1,274 1,039 1,226 5.659 3,5 3 274 Subtotal CA/Nevada $1 ,101 10,637 $1,702 $20393 9,951 $2,049 $ (2,292) 6 6 $ (34 ) Arizona Region Smttsdale $ ,190 4,397 $1, 63 $10,335 5,193 $1,990 $ (2,144) (796) $ (127) Summit 10,030 4,144 2,420 11,960 3, 61 3,09 (1,930) 2 3 (677) SedonaRidge 11,125 5,651 1,969 16,35 6,341 2,5 0 (5,232) (690) (611) Villas dc Santa Fc ; ; ;_ 000 000 000 (146) (154) (950) Subtotal Arizona $ 29,345 14,192 $2,06 $3 ,79 15,549 S 2,495 $ (9,453) (L357) $ (427) Hawaii Kianapali $1 ,177 ,674 $2,096 $2 ,260 10,6 3 $2,645 $ (10,0 3) (2,009) $ (550) Poipu 6,039 2,255 2,67 10,107 3.992 2,532 (4,067) (1,737) 147 Subtotal Hawaii S 24,217 10,929 $2,216 $3 ,367 14,675 $2,614 $ (14,150) (3,746) $ (399) Total North America ~ $92,939 50,234 $1, 50 ~ $132,95 63,2 1 $2,101 ~$ (40,019) (13,047) $ (251) Europe $10,133 7,421 $ L365 $11,43 ,910 $1,2 4 $ (L305) (1,4 9) $2 Total Gross Vacation Interest Revenue $103,072 57,655 S 1,7 $144396 72,191 $2,000 $ (41.324) ‘ (14,536) $ (212) Xxxxx: 1 Desert Paradise sales are now being sold out of Polo Towers Data presented in graphs herein is non GAAP and excludes National Sales & Marketing |
Sales & Marketing Results for the MTD Ending June 30, 200 & 2009 Note: Data presented in graphs herein is non GAAP and excludes National Sales & Marketing. |
Sales & Marketing Results for the MTD Ending June 30, 200 & 2009 June 09 Actuals _ June 0 Actuals Variance ($ in thousands except Tours and VPG) VOI Sales Tours VPG VOI Sales Tours VPG VOI Sales Tours VPG FL/Caribbean Region Cypress Poiiite $597 47 $1,249 $1,00 477 2,113 $ (411) 1 S ( 64) Grand Beach 9 751 1,195 1,742 1,094 1,592 ( 44) (343) (397) DaytonaBeadiRcgcnq’ ... 257 171 1,501 (257) (171) (1,501) StMartcen — : -_ 702 545 1,2 (702) (545) (1.2 ) Subtotal FL/Caribbean S 1,494 1 29 S 1216 $3,709 2 7 1,622 $ (2 14) (1,05 ) $ (406) Mid-Atlantic / Mid-West Region Wffliamsburg Sales Centers $1,964 1,151 $1,706 $2,577 1,521 $1,694 $ (613) (370) 5 12 The Suites at Fall Creek 1,424 55 2,552 1,376 1,165 1,1 1 4 (607) 1,371 Bent Creek Golf ; : ;_ 366 251 1,457 (366) (251) (1.457) Subtotal Mid-Atlantic / Mid-West $3,3 7 1,709 $1,9 2 $4,31 2,937 $ 1,470 $ (931) (1 2 ) $512 CA/Nevada Region LakeTahoc $2,037 9 7 $2,064 $1,956 931 $2,101 $ 1 56 $ (37) San Xxxx Bay 531 324 1,640 62 344 2,505 (330) (20) ( 65) Desert Paradise 1 ... 20 426 1,926 ( 20) (426) (1,926) Polo Towers 1,5 3 941 1,6 3 17 221 06 1,405 720 77 Subtotal CA/Nevada $ 4,152 2 52 $1, 44 $3, 16 1,922 $1,9 5 $336 330 $ (142) Arizona Region Scottsdalc $1,343 744 $1, 06 $1,601 94 S 1,6 9 $ (257) (204) $117 Summit 1,370 730 1, 77 2,095 72 2, 77 (725) 2 (1,000) Scdoiia Ridge 1, 49 901 2,052 2,299 1,066 2,156 (450) (165) (105) Villas de Santa Fc ; : -_ 94 104 906 (94) (104) (906) Subtotal Arizona $4,562 2 75 $1,921 $6,0 2, 46 $2,139 $ (1,526) (471) $ (21 ) Hawaii Kaanapali $2,901 1,212 $2,393 $4,209 1, 4 $2,277 $ (1,30 ) (636) $116 Poipu 995 350 2, 42 1,941 636 3,051 (946) (2 6) (209) Subtotal Hawaii $3, 96 1 62 $2,494 $ 6,149 2,4 4 $2,476 $ (2 54) (922) $1 Total North America 1 17,492 9,127 $1,916 ~ $24,0 1 12,476 $1,930 ~$ (6,5 9) (3,349) $ (147 Europe $1, 12 1 44 $ U4 $1, 77 1,42 $ MM $ (65) ( 4) $34 Total Gross Vacation Interest Revenue $19303 10,471 $1, 44 $25,95 13,904 $1. 67 $ (6,654)F (3,433) $ (23) Notes: k i Desert Paradise sales are now being sold out of Polo Towers Data presented in graphs herein is non GAAP and excludes National Sales & Marketing |
Property Managemetnt |
Property Managemetnt Overview One of the largest vacation interest resort property management companies A profitable business that supports vacation interest sales Builds brand awareness and ensures seamless delivery of brand values Professional services offering entails: Association management Inventory yield management, rental programs and reservations Accounting and treasury |
Property Managemetnt Resort Rankings Current Loan Balance % of Aggregate Interval (As of June 30, 2009) Principal Balance International Diamond Resorts U.S. Collection 194,4 3,2 5 5 .5% (1) (1) Diamond Resorts Hawaii Collection 32,170,0 3 9.7% (1) (1) Kaanapali Beach Vacation Resort 31,495,121 9.5% Gold Crown Premier Diamond Resorts California CoUection 19,541,263 5.9% (1) (1) Lake Tahoe Vacation Resort 9,923,954 3.0% Gold Crown Premier San Xxxx Bay Inn 6,735,592 2.0% Silver Crown Premier Poipu Point Vacation Resort 5,35 ,261 1.6% Silver Crown Premier Cypress Pointe Resort 3,36 ,563 1.0% Silver Crown Select Scottsdale Links Resort 2,934,73 0.9% Standard Select Sedona Summit Resort 2,726,312 0. % Silver Crown Premier Grand Beach Vacation Resort 2,619,536 0. % Gold Crown Premier Diamond Pacific 2,569,674 0. % (2) Premier Ridge on Sedona Golf Resort 2,291,06 0.7% Silver Crown Premier Desert Paradise Resort 2,031,4 3 0.6% Standard Standard Scottsdale Villa Mirage Resort 1, 13,467 0.5% Gold Crown Premier Other 12,132,005 3.7% O Diamond Resorts Trust Collections are composed of all resorts and affiliations. 2)The folio wing Diamond Resorts Pacific resorts are rated Go Id Crown byRCIThe Oasis,The Pines at Sun River,The Village at Steamboat Springs, Vallarta Torre, Kings buryofTahoe,and Xxxxxx Mazatlan. i |
4. Consumer Finance |
Consumer Finance Functions and Responsibilities Diamond Resorts Financial Services, Inc. is a vertically integrated consumer finance servicer Key functions include: Credit Underwriting Reconveyance Price Compliance Mortgage Servicing for US Resorts Contract Origination Collections and Recovery Title & Collateral Services Resort Maintenance Fee Collection Escrow Processing Customer Service Sales/Inventory Portfolio Data Analyses Portfolio Investor Reporting Agreed upon procedures ( AUP ) are performed annually by an independent public accounting firm on the Servicer’s servicing controls and procedures as identified in the Uniform Single Attestation Program ( USAP ) for Mortgage Bankers established by the Mortgage Bankers Association of America. The 200 AUP was performed without exceptions. |
Consumer Finance Financial Services Management Team |
Consumer Finance Underwriting Overview Site processor enters in applicant’s information as well as spouse’s information if applicable B Complete credit report is selected from batch of recent credit requests by contract processor at headquarters Site processor will only be able to view the financing tier that the customer has been approved for and no details of the customers credit itself DRFS is the only entity that receives a full copy of applicant’s credit report Full report includes the following information: Personal information m Demographics FICO score B Credit profile containing open accounts and current debt B Recent credit inquiries Direct check listing Available Diamond Resorts financing options |
Consumer Finance Credit Underwriting Policy I I DOWN I INTEREST I TERM FICO TIER FICO SCORE PAYMENT % RATE % (months) 10.00 ~~ 15.9 ~ 120, 4,60 Tierl > 00 >14.99 149 120, 4,60 >24.99 119 120, 4,60 10.00 17.9 120, 4,60 Tier 2 700 — 799 > 14.99 16.9 120, 4,60 >24.99 15.9 120, 4,60 Tier 1 — 2 >699 >49.99 12.9 120, 4, 60 10.00 17.9 120, 4, 60 Tier 0 000-000 >u.99 16.9 120, 4, 60 >24.99 15.9 120, 4, 60 >14.99 17.9 120, 4,60 Tlef4 6°°-649 >24.99 ~ 15.9 —120, 4,60 TietS 575 — 599 >29.99 17.9 120, 4, 60 Tier 6 525 — 574 >49.99 17.9 120, 4, 60 Tier 7 525 100 n/a n/a For existing owners add-on, upgrade or wrap: i I 10.00 I 15.9 I 120, 4,60 Tier 1-3 >649 >14.99 14.9 120, 4, 60 >24.99 13.9 120, 4, 60 |
Consumer Finance Credit Underwriting Flow Chart |
Consumer Finance Servicing History a Commenced operations late 199 Utilized Concord Loan Servicing from 199 through end of 2003 for the following processes: Servicing software Coupon books and year-end tax reporting Credit reporting on delinquent accounts Cash posting and lock box processing m Other servicing functions performed by Diamond Resorts Financial Services ( DRFS ) include: Portfolio management 1 Collections and recovery Customer service Collateral, title and reconveyance services Investor reporting and static pool analysis Since January 2004, all servicing functions are performed by DRFS In the past four years, DRFS has completed seven successful loan / maintenance fee conversions |
Consumer Finance Contracts and Escrow Process Timeline |
Consumer Finance Payment Processing Overview Credit Card m Credit card payments are settled overnight Shift 4 system completes authorization for credit card payments All payments are posted the next business day and backdated All payments are reconciled between Atlas and Shift 4 to Xxxxxxx Discrepancies are identified and resolved daily prior to posting Internet Payments & Check by Phone Members can make mortgage payments by accessing their personal account at XxxxxxxXxxxxxx.xxx or by speaking with a representative and paying via check by phone Payment is settled daily through technology department Batches are created through Atlas, Shift4, or Online Resources (check by phone) All payments are reconciled prior to posting the next business day |
Consumer Finance Payment Processing Overview Lockbox Processing Bank account collects mortgage payments through third party lockbox (Regulus) Processed electronically for loans and download information is available on demand Auto Debit Automated Clearing House (ACH) payments processed daily ACH transmittals are sent electronically and are fully encrypted |
Consumer Finance Payment Processing Flow Chart |
Consumer Finance Collections Overview Collection begins at 10 days past due Past due letters are mailed at day 10, day 30 and continue through day 90 Accounts that are 150 days past due are forwarded to the loss mitigation team where they are sent a Notice of Default (NOD) letter and at 210 days, non-deeded property is cancelled 20 to 30 full-time collection agents are employed for inbound and outbound collection of delinquent mortgages, maintenance fees and Club dues Utilization of an outbound dialer places 1 ,000 calls per day while running concurrently with inbound calls averaging 1,200 per day Individual and departmental collection efforts are supervised Goals and standards are established for each collector Quality control program is in place utilizing monitoring, dialer reporting and Central Management System reporting 1 On going training is conducted to ensure compliance and quality control Multi-lingual collection capability Hours of operation: Monday through Friday 6am -7pm, Saturday and Sunday 6am-3pm |
Consumer Finance Collections Timeline A past due notice is generated and mailed. 10 Days Past Due Collection calls commence. A letter is sent advising that 2 payments are now 30 Days Past Due due and payable within 7 days. Collection calls continue. A letter is sent advising the customer that the loan 60 Days Past Due balance has been accelerated and that legal action may commence within 30 days if delinquency is not resolved. 90 Days Past Due Account is transferred to Loss Mitigation. Default processing commences. Follow up phone 120 Days Past Due calls are conducted to encourage customer to return DIL or initiate workout options. |
Consumer Finance Loss Mitigation Overview Loss mitigation process commences at 150 days delinquent for deeded accounts and 120 days delinquent for non-deeded accounts Automated Deed-in-Lieu (DIL) process 1 Follow up phone calls are conducted to encourage customer to return DIL or initiate workout options H Full analysis of individual customer situation to determine loss mitigation procedures |
Consumer Finance Servicing Interlinq Servicing Software Proven mortgage loan servicing solution The Xxxx X. Xxxxxxx Company has been in business since 1923, serving 1,300 financial institutions of all types and sizes INTERLINQ systems enjoy a solid position within every lender segment, including banks, mortgage companies, credit unions and thrifts Affordable, scalable technology m Flexible and powerful reporting /document system using Crystal Reports User-friendly windows based system and comprehensive online help system reduces training time and increases productivity B Advanced loss mitigation and default tracking / reporting Regulus Retail Lockbox Processing Market leader in retail lockbox processing Sophisticated technology: image archive internet services, automated data delivery and a powerful remittance processing operating platform |
Consumer Finance Information Systems Atlas Leads, tours and contracts Reservations and Club management Property management Travel administration HO A maintenance fee billing and accounts receivable m Xxxxxxx — Loan Servicing Oracle financials are automatically uploaded with Xxxxxxx information Disaster Recovery Plan » Segregated redundant servers for US and Europe Standard daily three generation rotation back-up Equivalent of 6 months of data Back-up tapes are stored off-site with Iron Mountain Security Centralize security methodology All systems have unique users and require password authentication Fireproof secured server room |
Consumer Finance Xxxxxxx Disaster Recovery XXXXXXX system backup runs on a regular schedule unless otherwise requested Schedules are created in SQL and run daily The transaction log is replicated (log shipping) to the back-up server every 15 minutes Instead of overriding the previous transaction log with the latest transaction log, incremental backup occurs every 15 minutes (cascading backup). The transaction log from the last full backup (including a full backup itself) is kept on a separate server for recovery in the event of major failure Tapes are removed daily and stored in a fire and heat proof safe Tapes are stored at an offsite storage facility Tapes are archived on a monthly basis and then reused The XXXXXXX servers have two power supplies each Stand-by backup is maintained at every log switch and/or at a minimum of one log switch behind If an automated backup process fails, a manual backup command is executed |
5 Portfolio performance & Statistics |
Portfolio performance Previous Timeshare Loan Financings As of June 30, 2009 Signature Resorts Jun-9 A-l 37,470, 66 — AAA No Change Vacation Ownership A-2 50,000,000 — A AA 199 -A ( Signature 199 -A ) A-3 12, 00,614 — BBB A+ 100,271,4 0~ Terrasun LLC Vacation Mar-99 A 52,000,000 — AAA No Change Ownership Receivables- B 35,000,000 — A AA Backed Notes 1999-A C 13,000,000 — BBB A ( Terrasun 1999-A ) D 4,000,000 — BB BBB 104,000,000 Dutch Elm, LLC Vacation Dec-99 A 33,700,000 - AAA No Change Ownership Receivables- B 15,000,000 — A AA Backed Notes 1999-B C 10,000,000 — BBB A ( Dutch Elm 1999-B ) 5 ,700,000 Blue Bison Conduit Dec-9 A 100,000,000 — N/A N/A Sunterra Owner Trust 2004-1 Sep-04 A 66,000,000 11,5 2,773 AAA No Change Timeshare Loan Backed Notes- B 1 ,430,000 3,234,401 AA No Change Series 2004-1 C 17,570,000 3,0 3,474 A No Change ( SOT 2004-1 ) D 49,710,000 ,723,934 BBB No Change 151,710,000 26,624,5 2 Sunterra Owner Trust 2004-1 was rated by Fitch, Xxxxx’x and Standard & Poor’s. The remainder were rated only by Fitch. |
Portfolio performance & Statistics Total Servicing Portfolio Characteristics As of June 30, 2009 FICO Score N°’°f % Cu ‘M % Down Payment % N°’°f % Cu Cnt % Loans Balance Loans Balance 725+ 15,692 41% 142,937,291 42% 50% and greater 4,473 12% 27,407,427% 650-724 12,442 32% 116,594,067 34% 30-49% 2,577 7% 23,192,757 7% 575-649 6,425 17% 54,976,103 16% 20-29% 1,24 3% 14,137,973 4% 575 2,565 7% 17,045,266 5% 15-19% 2,3 9 6% 19,244,9 6% No Score 1,169 3% ,471,645 2% 10-14% 20,039 52% 152,017,999 45% TOTAL 3 ,293 100% 340,024,372 100% Less than 10% 7,567 20% 104,023,229 31% Weighted Average FICO Score = 704 TOTAL 3 ,293 ‘ 100% 340,024,372 100% Weighted Average Down Payment = $2,105 No. of Current No. of Current Interest Rate % % Original Maturity % % Loans Balance Loans Balance Greater than 17.0% 2,40 6% 24,435,059 7% Greater than 1 0 Months 43 0% 559,930 0% 14.1-17.0% 19,573 51% 171,362,453 50% 120-1 0 Months 34,704 91% 325,925,347 96% 11.0-14.0% 14,5 7 3 % 139,916,23 41% Less than 120 Months 3,546 9% 13,539,095 4% Less than 11.0% 1,725 5% 4,310,622 1% TOTAL 3 ,293 ‘ 100% 340,024,372 100% TOTAL 3 ,293 ‘ 100% 340,024,372 100% Weighted Average Original Maturity = 121 Months Weighted Average Interest Rate = 14.9% Weighted Average Remaining Maturity — 95 Months Interest Rate Range = 0.0 -17.9% Weighted Average Seasoning = 26 Months NOTE: This chart is comprised of On and Off Balance Sheet mortgages receivable. |
’ Portfolio performance & Statistics FICO Score by Delinquency Status As of June 3 0,2009 NOTE: This chart is comprised of On and Off Balance Sheet mortgages receivable. |
Portfolio performance Weighted Average FICO Score As of June 30, 2009 NOTE: This chart is comprised of On and Off Balance Sheet mortgages receivable. |
6 Company Financials |
Company Financials Vacation Interest sales, gross 274.1 74. 73.5 1.0 64.3 293.6 54.7 273.5 I Provision for uncollectible Vacation Interest revenue (129) (4.4) (5.0) (6.9) (34. ) (51.1) (5.4) (52.1) I Cash Incentives (7.7) (2.2) (2.1) (2.2) (1.6) ( .1) (1.2) (7.1) I Vacation Interest, net 253.4 6 .1 66.4 71.9 27.9 234.3 4 .0 214.3 I Mgmt, member & other services 6.6 27.1 27.6 30.7 29.6 115.0 30.2 11 .1 I Interest 524 13.2 13.5 14.1 12. 53.6 11.7 52.1 I Gain on sale of mortgages receivable 05_ 01 OJ O1 O1 0.3 01 0.3 I Net Revenues 392.9 10 .6 107.5 116. 70.4 403.2 90.0 3 4.7 I Vacation Interest cost of sales 56.2 16.3 17.5 17.6 16.5 67.9 10.7 62.3 I Advertising, sales and marketing 134.4 34.4 37.1 44.7 32.5 14 .7 27.1 141.4 I Vacation Interest carrying cost, net 24.3 6.6 6.1 6.5 4.7 23.9 9.0 26.2 I Management, member and other services 54.5 14. 14.4 15.4 12.3 56.9 12 54.9 I Loan portfolio .1 25 2.4 1. 2.1 .7 22 .5 I General and Administrative .5 15.1 17.1 21.5 26.4 0.0 1 .5 3.5 I Gain on sales of assets (0.1) (0.0) (0.1) (1.0) 0.1 (1.0) (0.0) (1.0) I Depreciation and amortization 14.3 4.9 4.4 4.5 29 16.7 3.2_ 15.0 I Operating Profit 1Z9 140 .6 5.7 (27.0) 1.3 6.5 (6.1) I Cash EHTDA 113.4 35,5 30.5 27.2 (23.7) 69.6 21.1 55.1 I Adjustments 1 .6 (24.3) 1.6 2. 44.5 24.5 (6.2) 42.6 I1 Adjusted Cash EBITDA | 132.0 | 11.2 32.1 30.0 20T| 94.1 | 14 | 97.7 |
7. Contact Information |
Contact Information Key Contacts — Diamond Resorts International® Diamond Resorts International® 00000 Xxxx Xxxxxxxxxx Xxxxxxxxx Xxx Xxxxx, XX 0000 Xxxxx Xxxxxx (702) 23-7400 Executive Vice President & Chief Financial Officer Xxxxx.Xxxxxx@xxxxxxxxxxxxxx.xxx Xxxx Xxxxx (702) 23-7350 Vice President, Client and Loan Services Xxxxx.Xxxxx@xxxxxxxxxxxxxx.xxx Xxxxx Xxxxx (702) 23-7490 Vice President, Corporate Treasurer Xxxxx.Xxxxx@xxxxxxxxxxxxxx.xxx Xxxxx Xxxxx (702) 23 -7420 Vice President, Corporate Development Xxxxx.Xxxxx@xxxxxxxxxxxxxx.xxx Xxxx Xxxx (702) 23-7450 Vice President, Controller Xxxx.Xxxx@xxxxxxxxxxxxxx.xxx Xxxx Xxxxxxx (702) 23-7130 Manager, Investor Reporting & Executive Analytics Xxxx.Xxxxxxx@xxxxxxxxxxxxxx.xxx |
Thank you |
Confidential |
IMPORTANT NOTICES The securities described in these materials (the Notes ) have not been and will not be registered under the Securities Act of 1933, as amended (the Securities Act ), or the securities laws of any state of the United States or other jurisdiction. The Notes may not be offered or sold within the United States or to U.S. persons, except to qualified institutional buyers in reliance on the exemption from registration provided by Rule 144A and to certain non-U.S. persons in offshore transactions in reliance on Regulation S. You are hereby notified that sellers of the Notes may be relying on the exemption from the provisions of Section 5 of the Securities Act provided by either Rule 144A or Regulation S. These materials are confidential to the recipient. Accordingly, any attempt to copy, summarize or distribute these materials or any portion hereof in any form to any other party without our prior written consent is prohibited. Failure to comply with this directive may result in a violation of the Securities Act or the applicable laws of other jurisdictions. By accessing these materials you will be deemed to agree to the foregoing. Information contained in these materials is preliminary and incomplete and is subject to change. Before you invest, you should read thoroughly the Offering Circular relating to the Notes in its most current form (the Offering Circular ) for more complete information about the Issuer and the offering. You may access the Offering Circular through the link below. Alternatively, you may obtain a copy of the Offering Circular by contacting Credit Suisse Securities (USA) LLC, Xxxxxx Xxxxxxx Xxxxxx, Xxx Xxxx, Xxx Xxxx 00000 Attention: Asset Finance Group or by calling (212) 325-53 4. Certain terms used in these materials but not defined herein are defined in the Offering Circular. |
DISCLAIMER The information contained in this electronic presentation (the Information ) is being provided to you on a confidential basis solely for your review and may not be downloaded, copied, reproduced or redistributed, in whole or in part, directly or indirectly, by you. The Information is provided to you for informational purposes, is intended for your use only and does not constitute a commitment, or any advice or recommendation, to enter into or conclude any transaction (whether on the indicative terms shown or otherwise). There shall not be any offer or sale of the Notes discussed in this communication in any jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such jurisdiction. The Information does not include all of the information required to be included in the offering circular relating to the Notes. As such, the Information may not reflect the impact of all structural characteristics of the Notes. The assumptions underlying the Information, including structure and collateral, may be modified to reflect changed circumstances. THIS PRESENTATION IS NOT INTENDED TO FURNISH LEGAL, REGULATORY, TAX, ACCOUNTING, INVESTMENT OR OTHER ADVICE TO ANY PROSPECTIVE INVESTOR IN THE NOTES. The Information contains statements that are not purely historical in nature, but are forward-looking statements. These include, among other things, projections, forecasts, estimates of income, yield or return, future performance targets, sample or pro forma portfolio structures or portfolio composition, scenario analysis, specific investment strategies and proposed or pro forma levels of diversification or sector investment. These forward-looking statements are based upon certain assumptions. Actual events are difficult to predict and will be beyond the control of Diamond Resorts Corporation, the Issuer or the Initial Purchasers or the control of their respective affiliates. Actual events are expected to differ from those provided herein. Some important factors which could cause actual results to differ materially from those in any forward-looking statements include the actual composition of the collateral, any defaults on the collateral, the timing of any defaults and subsequent recoveries, changes in interest rates and any weakening of the specific credits included in the collateral, among others. Other risk factors are also described in the Offering Circular. Accordingly, there can be no assurance (i) that estimated returns or projections will be realized, (ii) that forward-looking statements will materialize or (iii) that actual results will not be materially lower than those presented herein. The Issuer expressly disclaims any obligation or undertaking to provide any updates or revisions to any forward looking statement to reflect any change in the Issuer’s expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The Initial Purchaser may, from time to time, participate or invest in other financing transactions with DRC and its affiliates, perform services for or solicit business from DRC and its affiliates, and/or have a position or effect transactions in the Notes or derivatives thereof. |
Page DROT 2009-1 Transaction Overview 4 Breakeven Gross Default Sensitivity Analysis 12 Overview of Diamond Resorts i) Property Management 23 ii) Sales & Marketing 25 Hi) Consumer Finance 2 iv) Previous Timeshare Loan Financings 39 v) Summary Financial Information 41 4. Historical Static Pool Gross Default Performance 43 Appendix DROT 2009-1 Statistical Pool Characteristics 51 |
1. DROT 2009-1 Transaction Overview |
DROT 2009-1 Transaction Overview Diamond Resorts Corporation ( DRC or Diamond ) is seeking to securitize a portion of its timeshare receivables portfolio via the Diamond Resorts Owner Trust 2009-1 (the Issuer ) transaction On the Closing Date, the Issuer would like to issue approx. $100 million of Series 2009-1 Notes (the Notes ) collateralized by an approx. $123.5 million timeshare loan pool — The Notes will be issued in two classes of securities: $93,000,000 Class A Notes will be rated A by S&P $7,000,000 Class B Notes will be rated BBB+ by S&P As of the Statistical Cut-off Date ( /31), the Statistical Pool had a weighted average seasoning of 21 months Obligors in the Statistical Portfolio have a weighted average credit score of approx. 727, demonstrating the strong credit quality of the loans All scored loans in the Statistical Pool have a credit score of 600 or better Approx. 90.5% of scored loans have a credit score of 650 or better(1) Approx. 67.5% of scored loans have a credit score of 700 or better(1) The weighted average equity percentage of the loans in the statistical pool is 30.7% m On the closing date, credit enhancement will be equal to 25.7% for the Class A Notes and 20.0% for the Class B Notes (excluding excess spread) Class A Notes: 19% Overcollateralization, 5.7% Subordination, 1% Reserve Account and excess spread Class B Notes: 19% Overcollateralization, 1% Reserve Account and excess spread Initial annual excess spread is approx. 5.7% Xxxxx Fargo Bank, National Association will act as Back-Up Servicer, Indenture Trustee and Custodian (II] Approx. 2.26% of loans in the statistical pool are not scored |
DROT 2009-1 Transaction Overview diamond resorts Summary of Transaction Structure The Notes will amortize using a principal payment structure that is expected to result in an increasing Overcollateralization Percentage throughout the life of the transaction — On each Payment Date during a Non-Rapid Amortization Period: Class A Principal Distribution Amount will be equal to the lesser of (1) the product of (a) the Class A Percentage Interest and (b) the Total Principal Amount and (2) the then Outstanding Note Balance of the Class A Notes Class B Principal Distribution Amount will be equal to the lesser of (1) the product of (a) the Class B Percentage Interest and (b) the Total Principal Amount and (2) the then Outstanding Note Balance of the Class B Notes — On each Payment Date During a Rapid Amortization Period: Class A Principal Distribution Amount will be equal to the lesser of (1) the excess, if any, of (a) all available funds in the Collection Account remaining after the distributions required in clauses (i) through (vii) of the Priority of Distributions over (b) the amount, if any, by which the Reserve Account Required Balance on such Payment Date is greater than the amount on deposit in the Reserve Account and (2) the then Outstanding Note Balance of the Class A Notes Class B Principal Distribution Amount will be equal to the lesser of (1) the excess, if any, of (a) all available funds in the Collection Account remaining after the distributions required in clauses (i) through (viii) of the Priority of Distributions over (b) the amount, if any, by which the Reserve Account Required Balance on such Payment Date is greater than the amount on deposit in the Reserve Account and (2) the then Outstanding Note Balance of the Class B Notes Each Class’ Percentage Interest is equal to (i) the Outstanding Note Balance of such Class of Notes divided by (ii) the Aggregate Outstanding Note Balance — On the Closing Date, the Class A Percentage Interest is 93% and the Class B Percentage Interest is 7% Confidential credit suisse 6 |
DROT 2009-1 Transaction Overview Summary of Transaction Structure The Required Overcollateralization Amount remains constant throughout the life of the transaction and is equal to the product of (i) 19% and (ii) the Aggregate Loan Balance as of the Cut-Off Date A Rapid Amortization Period will begin on a Determination Date if any of the following occur: Average of Default Percentages for the three immediately preceding Due Periods is greater than 0.75%(1) Aggregate Default Rate exceeds 20.0% Overcollateralization Amount is less than the Required Overcollateralization Amount for the two immediately preceding Payment Dates The Seller will be required to repurchase/substitute any timeshare loans that have breached any of the representations and warranties in connection with the closing of the transaction and will also have the option to repurchase/substitute any Defaulted Loans (up to allowable limit) (1) If fewer than three Due Periods have elapsed, a Rapid Amortization Period will begin on any Determination Date if the average of the Default Percentages for the actual number of Due Periods which have elapsed is greater than 0.75%. Confidential CREDITSUISSE 7 |
DROT 2009-1 Transaction Overview diamond resorts Priority of Payments Summary On each Payment Date, available funds in the Collection Account and the Reserve Account will be used to make the following payments: i. To the Indenture Trustee and Custodian, the monthly Indenture Trustee Fee and Custodial Fee, and certain expenses incurred by the Indenture Trustee and Custodian; ii. To the Back-Up Servicer, the Back-Up Servicing Fee and unpaid Back-Up Servicing Fees (as well as transition expenses incurred by the Back-Up Servicer in connection with transferring the servicing, if any); Hi. To the Owner Trustee, the Owner Trustee Fee and certain expenses incurred by the Owner Trustee; iv. To the Administrator, the Administrator Fee and certain expenses incurred by the Administrator; v. To the Servicer, the Servicing Fee, and certain expenses incurred by the Servicer; vi. To the Class A Noteholders, the Class A Interest Distribution Amount; vii. To the Class B Noteholders, the Class B Interest Distribution Amount; viii. To the Class A Noteholders, the Class A Principal Distribution Amount; ix. To the Class B Noteholders, the Class B Principal Distribution Amount; x. To the Reserve Account, all the remaining amounts until the Reserve Account equals the Reserve Account Required Balance; xi. To the Class A Noteholders and Class B Noteholders, in that order, reimbursement of any unreimbursed Note Balance Write-Down Amounts applied on prior Payment Dates plus interest at the Note Rate on such unreimbursed Note Balance Write-Down Amounts; xii. To the Back-Up Servicer, any expenses not paid in (ii) above xiii. To the Seller, any remaining amounts Confidential credit suisse |
DROT 2009-1 Transaction Overview diamond resorts Summary of Transaction Credit Enhancement Reserve Account Mechanics Subordination 5.7% N/A Initial Overcollateralization 19.0% 19.0% Reserve Account 1.0% 1-0 Total Credit Enhancement (excl. Excess Spread) 257% 20.0% Initial Annual Excess Spread (approx.) 5.7% 5.7% Initial deposit into the Reserve Account equal to 1.00% of the Initial Cut-Off Date Aggregate Loan Balance If no Cash Accumulation Event or Rapid Amortization Period is occurring, the Reserve Account Required Balance is equal to 1.00% of the Aggregate Loan Balance If a Cash Accumulation Event is occurring but no Rapid Amortization Period is in effect, the Reserve Account Required Balance is equal to the product of (A) the Aggregate Loan Balance and (B) the greater of (x) 15.0% or (y) 2 times the Delinquency Ratio for such Due Period During a Rapid Amortization Period, the Reserve Account Required Balance is equal to the Reserve Account Floor Amount — Reserve Account Floor Amount equal to lesser of (i) 0.25% of the Initial Note Balance of the Notes and (ii) 50% of the Aggregate Outstanding Note Balance on such Payment Date A Cash Accumulation Event will occur on any Determination Date the average of the Delinquency Levels for the three immediately preceding Due Periods is greater than 7.0% Confidential CREDITSUISSE 9 |
DROT 2009-1 Transaction Overview diamond resorts Summary Terms Issuer: Diamond Resorts Owner Trust 2009-1 Servicer: Diamond Resorts Financial Services, Inc. ( DRFS ) Back-Up Servicer: Xxxxx Fargo Bank, National Association Indenture Trustee/Custodian: Xxxxx Fargo Bank, National Association Seller: Diamond Resorts Seller 2009-1 LLC Amount of Offered Notes Class A Notes: $93,000,000 Class B Notes: $7,000,000 Rating of the Notes (S&P) Class A Notes: A Class B Notes: BBB+ Issuance via Rule 144A and Regulation S Credit Enhancement Class A Notes: 19% Overcollateralization, 5.7% Subordination, 1% Reserve Account & excess spread Class B Notes: 19% Overcollateralization, 1% Reserve Account & excess spread Initial annual excess spread is approx. 5.7% Optional repurchase / substitution of Defaulted Loans by the Seller Confidential CREDITSUISSE |
DROT 2009-1 Transaction Overview diamond resorts Issuance Details Initial Note Balance $93,000,000 $7,000,000% of Initial Cut-off Date Agg. Loan Balance 75.3% 5.7% Regulatory Status 144A / Reg S 144A / Reg S Expected Ratings (S&P) A BBB+ Pricing Benchmark Swaps Swaps Interest Type Fixed Rate Fixed Rate Interest Accrual Method 30 / 360 30 / 360 Stated Maturity March 2026 March 2026 Weighted Average Life to Optional Redemption (years)(1) 2.19 2.19 Weighted Average Life to Maturity (years)(1) 2.27 2.27 Principal Window to Optional Redemption (months)(1) 1-51 1 — 51 Principal Window to Maturity (months)(1) 1-65 1-65 Distribution Frequency Monthly Monthly Payment Date 20th or next business day 20th or next business day First Payment Date October 20, 2009 October 20, 2009 (1) Assumes 15% CPR pricing speed to a 15% Optional Redemption Confidential CREDITSUISSE |
2. Breakeven Gross Default Sensitivity Analysis Confidential CREDITSUISSE |
Breakeven Gross Default Sensitivity Analysis Breakeven Cumulative Gross Default Analysis (% of Initial Cut-off Date Agg. Loan Balance) Class A Notes Prepayment Speed includes voluntary prepayments and upgrades Results based on GDI file provided to investors Confidential 13 |
Breakeven Gross Default Sensitivity Analysis Breakeven Cumulative Gross Default Analysis (% of Initial Cut-off Date Agg. Loan Balance) Class B Notes Prepayment Speed includes voluntary prepayments and upgrades Results based on GDI file provided to investors Confidential 14 |
Confidential 15
Overview of Diamond Resorts diamond resorts Diamond is one of the largest vacation ownership companies in the world with more than 160 branded and affiliated resorts and over 24,000 guest beds in 26 countries — Resort locations throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia, and Africa — Nearly 1.4 million owners, members and guests enjoy Diamond’s branded hospitality experience each year In April 2007, Diamond acquired Sunterra Corporation in a transaction valued at approx. $700 million Financed through contributions of cash, other assets and borrowings under senior credit facilities After the acquisition, Diamond launched a global re-branding initiative designed to consistently provide the highest standards of satisfaction, hospitality and guest experiences throughout all of its resorts Diamond is uniquely positioned within the timeshare industry to succeed in today’s environment - Diamond has access to a captive membership base of more than 400,000 owner families, which currently ranks second in the industry — Each owner purchases points, generally in week-equivalent blocks, entitling them to the use of a property within the Diamond system for a specific length of time Diamond has a large paid-off owner base with approx. 360,000 of its owner families owning their vacation interest outright without a loan from Diamond (approx. 90% of its total membership base) Capital-light business model with strong focus on the stable and profitable resort management business Very conservative sales volume budgeted — consistent with expected annual recapture of inventory No new development CapEx needed or planned as Diamond currently has approx. 2-3 years of inventory based on current sale-through rates (all inventory owned by Diamond — no A&D financings) Confidential CREDITSUISSE |
Overview of Diamond Resorts diamond resorts Diamond Resorts’ Trust Based Club Vacation interests from sites within the system are held in trust Customers purchase a certain number of points from a common homogenized vacation interests pool (not site specific) Owners are entered into a Registry of Members Owners receive a Certificate of Points Owners receive an insurance title policy for the amount of purchase from First American Title Insurance Company (FATCO) Assures points are backed by actual vacation interests Assures no liens or encumbrances on vacation interests held by the trust FATCO monitors as trustee Owners are automatically members of THE Club® Confidential CREDITSUISSE 17 |
Overview of Diamond Resorts Well Positioned Among Branded Players Diamond Resorts 2009 average unit-equivalent selling price in North America: $25,9 6 |
Confidential 1 |
Overview of Diamond Resorts Key Business Areas Vacation Interest Sales Confidential 19 |
Overview of Diamond Resorts A Market Leader — Owner Families Scurce: Company reports and industry websites |
Confidential 20 |
Overview of Diamond Resorts worldwide resort destinations Confidential 21 |
Overview of Diamond Resorts worldwide resort destinations Confidential 22 |
3. Overview of Diamond Resorts i) Property Management Confidential 23 |
Property Management diamond resorts Overview One of the largest vacation ownership resort property management companies in the world Builds brand awareness and ensures seamless delivery of brand values Professional services offering entails: Association management Inventory yield management, rental programs and reservations Accounting and treasury A profitable business that supports vacation interest sales In 200 , Diamond renegotiated and modified its resort management contracts resulting in an increase in annual cashflow of approx. $2 million in 2009 and an additional $7 million annually in 2010 Contracts are typically 3-5 years in term with evergreen clauses built in Generally, contracts provide revenue of cost plus 15% to Diamond Resorts and allow for the full recovery of shared corporate expenses Diamond manages approx. $325 million of annual HOA costs globally, resulting in management fee income of approx. $50 million in 2009 Stable/predictable and contractual source of revenue Confidential credit suisse 24 |
3. Overview of Diamond Resorts ii) Sales & Marketing Confidential 25 |
Sales & Marketing diamond resorts Overview Diamond Resorts deploys various strategic marketing channels which consist of: In-house Outside public contacts ( OPC ) Mini-vacations Tour vendors Owner referral Trial programs Telemarketing tours The company markets and sells Vacation Interests in Vacation Points — Vacation Points consist of Vacation Interest ownership on a float unit/float season structure conveyed as an undivided interest Potential members may purchase Vacation Interests through an experienced sales force located on premise at select resorts, several off-site sales centers and through call centers worldwide Members can also utilize their Vacation Points as currency for services such as airline tickets, miles, and cruises Confidential credit suisse 26 |
Sales & Marketing 2009 Sales Statistics (As of June 30, 2009) Confidential 27 |
3. Overview of Diamond Resorts iii) Consumer Finance Confidential 2 |
Consumer Finance diamond resorts Functions and Responsibilities DRFS is a vertically integrated consumer finance servicer Key functions include: Credit Underwriting — Reconveyance Price Compliance — Mortgage Servicing for US Resorts Contract Origination — Collections and Recovery Title & Collateral Services — Resort Maintenance Fee Collection Escrow Processing - Customer Service Sales/Inventory — Investor Reporting Portfolio Data Analyses Agreed upon procedures ( AUP ) are performed annually by an independent public accounting firm on the Servicer’s servicing controls and procedures as identified in the Uniform Single Attestation Program ( USAP ) for Mortgage Bankers established by the Mortgage Bankers Association of America. The 200 AUP was performed without exceptions Confidential credit suisse |
Consumer Finance diamond resorts Underwriting Overview Site processor enters in applicant’s information as well as spouse’s information, if applicable Complete credit report is selected from batch of recent credit requests by contract processor at headquarters m Site processor will only be able to view the financing tier (see next page) that the customer has been approved for and no details of the customer’s credit itself DRFS is the only entity that receives a full copy of applicant’s credit report Full report includes the following information: Personal information Demographics FICO score Credit profile containing open accounts and current debt Recent credit inquiries Direct check listing Available Diamond financing options Confidential credit suisse |
Consumer Finance Current DRFS Risk-Based Pricing Matrix DOWN INTEREST TERM FICO TIER FICO SCORE PAYMENT % RATE % (months) 10.00 15.9 120, 4, 60 Tierl > 00 >14.99 R9 120, 4,60 >24.99 119 120, 4,60 10.00 17.9 120, 4,60 ~ Tier 0 000-000 >14.99 16.9 120, 4, 60 >24.99 15.9 120, 4, 60 Tier 1 — 2 >699 >49.99 12.9 120, 4, 60 10.00 17.9 120, 4, 60 Tier 3 65° 6 >14.99 16.9 120, 4, 60 >24.99 15.9 120, 4, 60 . . ,nn ,An >14.99 17.9 120, 4,60 Tl 4 6°°-649 >24.99 15.9 mi 4! 60 TierS 575 — 599 >29.99 17.9 120, 4, 60 Tier 6 525 — 574 >49.99 17.9 120, 4, 60 Tier 7 | 525 | 100 | n/a | n/a For existing owners add-on, upgrade or wrap: I I 10.00 I 15.9 I 120, 4,60 Tier 1-3 >649 >14.99 149 120, 4, 60 I >24.99 | 13.9 120, 4,60 Confidential 31 |
Consumer Finance Historical Weighted Average FICO Score of DRFS’ Servicing Portfolio Note: This chart is comprised of On and Off Balance Sheet mortgages receivable. |
Confidential 32 |
Consumer Finance diamond resorts Servicing History Commenced operations in late 199 Utilized Concord Loan Servicing from 199 through end of 2003 for the following processes: Servicing software Coupon books and year-end tax reporting Credit reporting on delinquent accounts Cash posting and lock box processing Other servicing functions performed by DRFS include: Portfolio management Collections and recovery Customer service Collateral, title and reconveyance services Investor reporting and static pool analysis Since January 2004, all servicing functions have been performed by DRFS As of June 30, 2009, DRFS’s total servicing portfolio was comprised of approx. 42,200 timeshare loans with an aggregate outstanding loan balance equal to approx. $364 million Confidential credit suisse 33 |
Consumer Finance Siauaw diamond resorts Payment Processing Overview Members can make mortgage payments by accessing their personal account at XxxxxxxXxxxxxx.xxx, sending a check, or by speaking with a representative and paying via check by phone or credit card Lockbox Processing Bank account collects mortgage payments through third party lockbox (Regulus) Processed electronically for loans and download information is available on demand Auto Debit Automated Clearing House (ACH) payments processed daily ACH transmittals are sent electronically and are fully encrypted Credit Card Credit card payments are settled overnight Shift 4 system completes authorization for credit card payments All payments are posted the next business day and backdated All payments are reconciled between Atlas and Shift 4 to Xxxxxxx Discrepancies are identified and resolved daily prior to posting Internet Payments & Check by Phone Payment is settled daily through technology department Batches are created through Atlas, Shift4, or Online Resources (check by phone) All payments are reconciled prior to posting the next business day Confidential credit suisse |
Consumer Finance diamond resorts Collections Overview Collection begins at 10 days past due Past due letters are mailed at day 10, day 30, day 60 and continue as appropriate Accounts that are 90 days past due are forwarded to the loss mitigation team for full reinstatement, work out/payment plan or mutual release/deed in lieu of foreclosure Accounts that are 120 days past due are sent a Notice of Default and then the Servicer commences default processing 20 to 30 full-time collection agents are employed for inbound and outbound collection of delinquent mortgages, maintenance fees and Club dues Utilization of an outbound dialer places 1 ,000 calls per day while running concurrently with inbound calls averaging 1,200 per day Individual and departmental collection efforts are supervised Goals and standards are established for each collector h Quality control program is in place utilizing monitoring, dialer reporting and Central Management System reporting On going training is conducted to ensure compliance and quality control Multi-lingual collection capability Hours of operation: Monday through Friday 6am -7pm, Saturday and Sunday 6am-3pm Confidential credit suisse 35 |
Consumer Finance Collections Timeline 10 Days Past Due A past due notice is generated and mailed. Collection calls commence. 30 Days Past Due A letter is sent advising that 2 payments are now due and payable within 7 days. Continue collection calls. 60 Days Past Due A letter is sent advising the customer that the loan balance has been accelerated and that legal action may commence within 30 days if delinquency is not resolved. 90 Days Past Due Account is transferred to Loss Mitigation 120 Days Past Due Default processing commences. Follow up phone calls are conducted to encourage customer to return DIL or initiate workout options. Confidential credit suisse 36 |
Consumer Finance diamond resorts Servicing Software and Logistics Interlinq Servicing Software Proven mortgage loan servicing solution The Xxxx X. Xxxxxxx Company has been in business since 1923, serving 1,300 financial institutions of all types and sizes INTERLINQ systems enjoy a solid position within every lender segment, including banks, mortgage companies, credit unions and thrifts Affordable, scalable technology Flexible and powerful reporting /document system using Crystal Reports User-friendly windows based system and comprehensive online help system reduces training time and increases productivity Advanced loss mitigation and default tracking / reporting Regulus Retail Lockbox Processing Market leader in retail lockbox processing — Sophisticated technology: image archive internet services, automated data delivery and a powerful remittance processing operating platform Confidential credit suisse 37 |
Consumer Finance diamond resorts Information Systems Atlas Leads, tours and contracts Reservations and The Club management Property management Travel administration HOA maintenance fee billing and accounts receivable Xxxxxxx — Loan Servicing — Oracle financials are automatically uploaded with Xxxxxxx information Disaster Recovery Plan Segregated redundant servers for US and Europe Standard daily three generation rotation back-up Equivalent of 6 months of data Back-up tapes are stored off-site with Iron Mountain m Security Centralized security methodology All systems have unique users and require password authentication Fireproof secured server room Confidential credit suisse |
3. Overview of Diamond Resorts iv) Previous Timeshare Loan Financings Confidential 39 |
Previous Timeshare Loan Financings Diamond Resorts has completed four securitizations of its receivable portfolios Signature Resorts Jun-9 A-l $37,470, 66 $ — AAA No Change Vacation Ownership A-2 50,000,000 — A AA 199 -A ( Signature 199 -A ) A-3 12, 00,614 — BBB A+ $100,271,4 0 $ - TerrasunLLC Vacation Mar-99 A $52,000,000 $ — AAA No Change Ownership Receivables — Backed Notes 1999-A B 35,000,000 — A AA ( Terrasun 1999-A ) C 13,000,000 — BBB A D 4,000,000 — BB BBB $ 104,000,000 $ — Dutch Elm, LLC Vacation A $33,700,000 $ — AAA No Change Ownership Receivables - Backed Notes 1999-B Dec-99 B 15,000,000 — A AA ( Dutch Elm 1999-B ) C 10,000,000 — BBB A $5 ,700,000 $ — Sunterra Owner Trust 2004-1 Sep-04 A $66,000,000 $10,603,343 AAA No Change Timeshare Loan Backed Notes — Series 2004-1 B 1 ,430,000 2,960,903 AA No Change ( SOT 2004-1 ) C 17,570,000 2, 22,73 A No Change D 49,710,000 7,9 6,245 BBB No Change $151,710,000 $24,373,229 Sunterra Owner Trust 2004-1 was rated by Fitch, Xxxxx’x and Standard & Poor’s. The remainder were rated only by Fitch. Confidential credit suisse |
3. Overview of Diamond Resorts v) Summary Financial Information Confidential 41 |
Summary Financial Information Vacation Interest sales, gross $274.1 $74. $73.7 $1.2 $64.6 $294.3 $54.5 $5 .6 $25 .9 Provision for uncollectible Vacation Interest revenue (12.9) (4.4) (5.0) (6.9) (34. ) (51.2) (5.4) (1.5) (4 .6) Cash incentives (7.7) (2.2) (2.3) (2.4) (1.9) ( .9) (1.2) (0.5) (6.1) Vacation Interest, net 253.4 6 .1 66.4 71.9 27.9 234.3 47. 56.6 204.2 Mgmt, member & other services 6.6 26.6 2 .0 30.4 29.2 114.2 30.1 40. 130.6 Interest 52.4 13.2 13. 14.1 12. 53.9 11.7 11.0 49.7 Gain on the sale of mortgages receivable 0.5 0.1 0.1 0.1 0.1 0.3 0.1 0.1 0.3 Net Revenues 392.9 10 .0 10 .2 116.5 70.0 402.7 9. 10 .4 3 4.7 Vacation Interest cost of sales 56.2 16.3 17.2 17.6 16.5 67.6 10.7 12.6 57.4 Advertising, sales and marketing 134.4 34.4 36. 44. 32.5 14 .6 27.1 27.2 131.7 Vacation Interest carrying cost, net 24.3 6.1 6.3 5. 4.7 22. .6 7.1 26.2 Management, member and other services 55.9 15.1 15.2 16.0 12.7 59.0 13.1 13.9 55.7 Loan portfolio .1 2.5 2.4 1. 2.1 . 2.2 2.6 . General and administrative 7.0 14.7 17.7 21.0 25.4 7 .7 1 .1 17.2 1.7 Gain on sales of assets (0.1) (0.0) (0.0) (0.7) 0.3 (0.4) (0.0) 0.0 (0.4) Depreciation and amortization 14.3 4.9 4.4 4.6 2. 16.7 3.2 3.4 14.1 Operating Profit 12. 14.0 .3 5.6 (26.9) 1.1 6.6 24.3 9.6 CashEBITDA 113.4 35.5 30.0 27.4 (23.4) 69.6 21.1 41.0 66.1 Adjustments 1 .6 (24.3) 1.6 2. _ 44.5 24.5 (6.2) (12.6) 2 .4 Consolidated EBITDA $132.0 $11.2 $31.6 $30.2 $21.1 $94.1 $14. $2 .5 $94.5 Confidential 42 |
4. Historical Static Pool Gross Default Performance Confidential 43 |
Static Pool Cumulative Gross Default Analysis Static Pool Cumulative Gross Defaults (No Recoveries) Weighted average FICO score for obligors in the DROT 2009-1 Statistical Pool is 727 Confidential credit suisse 44 |
Static Pool Cumulative Gross Default Analysis Static Pool Cumulative Gross Defaults (No Recoveries) Obligors that have a FICO score of 00 and above represent 9.3% of the DROT 2009-1 Statistical Pool Confidential credit suisse 45 |
Static Pool Cumulative Gross Default Analysis Static Pool Cumulative Gross Defaults (No Recoveries) Obligors that have a FICO score of 750 -799 represent 2 .3% of the DROT 2009-1 Statistical Pool Confidential credit suisse 46 |
Static Pool Cumulative Gross Default Analysis Static Pool Cumulative Gross Defaults (No Recoveries) Obligors that have a FICO score of 700 — 749 represent 2 .4% of the DROT 2009-1 Statistical Pool Confidential credit suisse 47 |
Static Pool Cumulative Gross Default Analysis Static Pool Cumulative Gross Defaults (No Recoveries) Obligors that have a FICO score of 650 — 699 represent 22.6% of the DROT 2009-1 Statistical Pool Confidential credit suisse 4 |
Static Pool Cumulative Gross Default Analysis Static Pool Cumulative Gross Defaults (No Recoveries) Obligors that have a FICO score of 600 — 649 represent 9.3% of the DROT 2009-1 Statistical Pool Confidential credit suisse 49 |
Static Pool Cumulative Gross Default Analysis Static Pool Cumulative Gross Defaults (No Recoveries) Approx. 2.3% of the loans in the DROT 2009-1 Statistical Pool are not scored Confidential credit suisse 50 |
Appendix A. DROT 2009-1 Statistical Pool Characteristics Confidential 51 |
DROT 2009-1 Statistical Pool Characteristics Summary of Statistical Pool Characteristics as of the Statistical Cut-Off Date Aggregate Loan Balance $123,446,534 Range of Loan Balances $257 to $75,5 0 Average Loan Balance $10,755 Range of Coupon Rates .40% to 17.90% Weighted Average Coupon Rate 14.97% Range of Original Terms 24 to 1 0 months Weighted Average Original Term 121 months Range of Obligor Equity at Closing 10.00% to 99.44% Weighted Average Obligor Equity at Closing 30.69% Range of Remaining Months to Maturity 1 to 174 months Weighted Average Remaining Months to Maturity 100 months Range of Seasoning 0 to 167 months Weighted Average Seasoning 21 months Range of Credit Scores (1) 600 to 44 Weighted Average Credit Score (1) 727 Mortgage Loans 14.54% Points-Based Loan 5.46% Domestic Obligors 96.64% Foreign Obligors 3.36% (1) Approximately 2.26% of the loans in the statistical portfolio are not scored Confidential 52 |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Coupon Rate Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Coupon Rate Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) .001-9.000 9 0.0 % $31,696 0.03% 9.001 — 10.000 16 0.14 52,623 0.04 10.001-11.000 67 0.5 346,942 0.2 11.001-12.000 199 1.73 1,27 ,395 1.04 12.001 — 13.000 609 5.31 4,716,713 3. 2 13.001 — 14.000 4,239 36.93 4 ,454,109 39.25 14.001-15.000 1,956 17.04 20,791,512 16. 4 15.001 — 16.000 3,222 2 .07 35,01 ,961 2 .37 16.001-17.000 195 1.70 1,960,595 1.59 17.001 — 1 .000 966 .42 10,794,9 7 .74 Total: 11.47 100.00% $123,446.534 100.00% Original Term to Maturity Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Original Term Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) 13-24 9 0.0% $31,696 0.03% 49-60 0.77 451,390 0.37 73- 4 571 4.97 3,143,913 2.55 109-120 10,413 90.72 114,435,034 92.70 169- 1 0 397 3.46 5,3 4,500 4.36 Total: 11,47 100.00% $123,446,534 100.00% Confidential credit suisse 53 |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Remaining Term to Maturity Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Remaining Term Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) 0-12 371 3.23% $471,532 0.3% 13-24 397 3.46 1,291,047 1.05 25-36 332 2. 9 2,05 ,230 1.67 37-4 170 1.4 1,22 ,620 1.00 49-60 150 1.31 99 , 11 0. 1 61-72 425 3.70 3,922, 53 3.1 73- 4 1,367 11.91 13,4 5,561 10.92 5-96 1,941 16.91 21,270,497 17.23 97-10 2,451 21.35 31,014,510 25.12 109-120 3,497 30.47 42,4 6,209 34.42 121 — 132 6 0.05 65, 90 0.05 133-144 7 0.06 90, 76 0.07 145-156 0.07 20 ,009 0.17 157-16 330 2. 4,532,179 3.67 169-1 0 26 0.23 321,709 0.26 Total: 11,47 100.00% $123,446,534 100.00% Loan Type Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Type Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) Mortgage 1, 2 15.93% $17,951,942 14.54% Points 9,650 4.07 105,494,592 5.46 Total: 11,47 100.00% $123,446,534 100.00% Confidential credit suisse 54 |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Seasoning Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Seasoning Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) 0-12 3,954 34.45% $4 ,541,043 39.32% 13-24 2,633 22.94 32,722,557 26.51 25-36 1,913 16.67 20,711,3 1 16.7 37-4 1,372 11.95 13,305,410 10.7 49-60 600 5.23 4, 50,174 3.93 61-72 2 2 2.46 1,373,0 0 1.11 73- 4 167 1.45 637, 76 0.52 5-96 7 0.76 399,344 0.32 97-10 220 1.92 610,364 0.49 109-120 243 2.12 266,11 0.22 121-132 2 0.02 11, 39 0.01 145-156 3 0.03 14,342 0.01 157- 16 2 0.02 3,006 0.00 Total: 11.47 100.00% $123,446,534 100.00% Confidential credit suisse 55 |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Credit Score Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Credit Score Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) Not Available 309 2.69% $2,792,054 2.26% 600-649 1,0 9 9.49 11,421,419 9.25 650-699 2,590 22.56 27, 47,406 22.56 700-749 3,215 2 .01 34,999,793 2 .35 750-799 3,170 27.62 34,966,437 2 .33 00 — 50 1,105 9.63 11,419,424 9.25 Total: 11,47 100.00% $123,446,534 100.00% Original Loan Balance Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Original Loan Balance Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) 0.01-5,000.00 544 4.74% $1,923,494 1.56% 5,000.01 — 10,000.00 4,34 37. 2 ,760,950 23.30 10,000.01-15,000.00 3,514 30.62 35,944,165 29.12 15,000.01-20,000.00 1,62 14.1 23,5 3,166 19.10 20,000.01-25,000.00 7 9 6. 7 14,912,62 12.0 25,000.01-30,000.00 373 3.25 ,7 2,061 7.11 30,000.01-35,000.00 146 1.27 4,246,265 3.44 35,000.01-40,000.00 63 0.55 2,102,651 1.70 40,000.01-45,000.00 30 0.26 1,14 ,652 0.93 45,000.01-50,000.00 17 0.15 695,541 0.56 50,000.01 - 55,000.00 9 0.0 420,904 0.34 55,000.01 — 60,000.00 7 0.06 370,075 0.30 60,000.01-65,000.00 6 0.05 329,191 0.27 70,000.01 — 75,000.00 1 0.01 3,934 0.00 75,000.01 — 0,000.00 3 0.03 222, 55 0.1 Total: 11,47 100.00% $123,446,534 100.00% Confidential credit suisse |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Purchase Price Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Purchase Price Timesnare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) 0.01-5,000.00 191 0.17% $599,470 0.49% 5,000.01-10,000.00 2,409 20.99 14,461,951 11.72 10,000.01 — 15,000.00 3,239 2 .22 27, 04,596 22.52 15,000.01-20,000.00 2,077 1 .10 22,951,541 1 .59 20,000.01-25,000.00 1,356 11. 1 17,493,7 9 14.17 25,000.01-30,000.00 75 7.62 13,393,155 10. 5 30,000.01 — 35,000.00 533 4.64 ,933,491 7.24 35,000.01-40,000.00 327 2. 5 6,426,912 5.21 40,000.01-45,000.00 16 1.46 3,4 5,719 2. 2 45,000.01-50,000.00 102 0. 9 2,192,6 0 1.7 50,000.01-55,000.00 60 0.52 1,495, 15 1.21 55,000.01-60,000.00 46 0.40 1,041,555 0. 4 60,000.01 — 65,000.00 29 0.25 750,505 0.61 65,000.01 - 70,000.00 16 0.14 544,200 0.44 70,000.01-75,000.00 15 0.13 449,203 0.36 75,000.01 — 0,000.00 0.07 330,709 0.27 0,000.01 — 5,000.00 0.07 319,61 0.26 Greater than 5,000.00 19 0.17 771,625 0.63 Total: 11,47 100.00% $123,446,534 100.00% Confidential credit suisse |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Statistical Cut-Off Date Loan Balance Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Current Balance Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) 0.01-5,000.00 1,666 14.51% $5,200,470 4.21% 5,000.01-10,000.00 4,712 41.05 35,941,5 1 29.12 10,000.01 — 15,000.00 2, 75 25.05 35,101,590 2 .43 15,000.01-20,000.00 1,254 10.93 21,443,240 17.37 20,000.01-25,000.00 546 4.76 12,130,955 9. 3 25,000.01-30,000.00 224 1.95 6,092,491 4.94 30,000.01-35,000.00 106 0.92 3,417,677 2.77 35,000.01-40,000.00 47 0.41 1,74 ,539 1.42 40,000.01-45,000.00 22 0.19 937,951 0.76 45,000.01-50,000.00 10 0.09 4 0,2 2 0.39 50,000.01 - 55,000.00 7 0.06 367,996 0.30 55,000.01-60,000.00 2 0.02 115,347 0.09 60,000.01 — 65,000.00 4 0.03 245,560 0.20 70,000.01-75,000.00 2 0.02 147,275 0.12 75,000.01 — 0,000.00 1 0.01 75,5 0 0.06 Total: 11,47 100.00% $123,446,534 100.00% Obligor Equity % Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Obligor Equity Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) 10.00-19.99 4,012 34.95% $47,9 0, 95 3 . 7% 20.00-29.99 2,511 21. 30,335,36 24.57 30.00-39.99 1,064 9.27 13,462, 45 10.91 40.00-49.99 670 5. 4 ,754,001 7.09 50.00-59.99 75 7.62 9,314, 70 7.55 60.00-69.99 72 7.60 7,172,327 5. 1 70.00-79.99 79 6.95 4,5 5,392 3.71 0.00- 9.99 411 3.5 1,566,124 1.27 90.00 — 99.99 265 2.31 274,711 0.22 Total: 11,47 100.00% $123,446,534 100.00% Confidential CREDITSUISSE 5 |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Geographic Location of Obligor Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Obligor State Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) Alabama 54 0.47% $525,567 0.43% Alaska 3 0.33 410,3 1 0.33 Arizona 1,234 10.75 13,952,960 11.30 Arkansas 6 0.75 902,390 0.73 California 2,7 3 24.25 31,009,211 25.12 Colorado 15 1.3 1,731,033 1.40 Connecticut 79 0.69 44,245 0.6 Delaware 33 0.29 306,61 0.25 District of Columbia 15 0.13 155,407 0.13 Florida 519 4.52 5,301,032 4.29 Georgia 219 1.91 2,1 4,6 9 1.77 Guam 2 0.02 15,650 0.01 Hawaii 27 0.24 304,715 0.25 Idaho 41 0.36 4 1,161 0.39 Illinois 339 2.95 3,425,214 2.77 Indiana 146 1.27 1,566,134 1.27 Iowa 7 0.76 95 ,4 4 0.7 Kansas 9 0.7 961,655 0.7 Kentucky 1 0.71 902,945 0.73 Louisiana 6 0.59 632,457 0.51 Maine 2 0.24 313,113 0.25 Maryland 321 2. 0 3,319,615 2.69 Massachusetts 116 1.01 1,211,692 0.9 Michigan 214 1. 6 2,340,544 1.90 Military Address 17 0.15 253,6 4 0.21 Minnesota 131 1.14 1,305,462 1.06 Mississippi 31 0.27 310,617 0.25 Missouri 227 1.9 2,376,079 1.92 Confidential CREDITSUISSE 59 |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Geographic Location of Obligor (cont.) Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Obligor State Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) Montana 19 0.17 223,6 2 0.1 Nebraska 41 0.36 3 2,761 0.31 Nevada 201 1.75 2,233,520 1. 1 New Hampshire 32 0.2 347, 17 0.2 New Jersey 327 2. 5 3,300,002 2.67 New Mexico 104 0.91 1,139,907 0.92 New York 431 3.76 4,767,347 3. 6 North Carolina 23 2.07 2,5 3,166 2.09 North Dakota 6 0.05 71,646 0.06 Ohio 205 1.79 2,190,239 1.77 Oklahoma 10 0.94 1,129,725 0.92 Oregon 125 1.09 1,35 ,413 1.10 Pennsylvania 313 2.73 3,051,315 2.47 Puerto Rico 44 0.3 335,53 0.27 Rhode Island 27 0.24 264,6 0.21 South Carolina 115 1.00 1,21 ,371 0.99 South Dakota 12 0.10 106,704 0.09 Tennessee 131 1.14 1,177, 03 0.95 Texas 3 3 3.34 4,199, 0 3.40 Utah 50 0.44 609,071 0.49 US Virgin Islands 5 0.04 67,51 0.05 Vermont 16 0.14 179,316 0.15 Virginia 547 4.77 5, 32,3 6 4.72 Washington 293 2.55 3,075,102 2.49 West Virginia 31 0.27 304,616 0.25 Wisconsin 5 0.74 964,714 0.7 Wyoming 1 0.16 1 2,625 0.15 Foreign Address 3 3.3 4,145,910 3.36 Total; 11,47 100.00% $123,446,534 100.00% Confidential credit suisse 60 |
DROT 2009-1 Statistical Pool Characteristics diamond resorts Resort Percentage of Percentage of Statistical Number Statistical Cut-Off Statistical Cut-Off Cut-Off Date Aggregate Resort Location Timeshare Loans Date Loans (%) Date Loan Balance ($) Loan Balance (%) Cypress Pointe Resort and Grande Villas Orlando, FL 15 0.13% $12,707 0.01% Daytona Beach Regency (Deeded) Daytona Beach, FL 3 0.03 9,019 0.01 Daytona Beach Regency (Points) Daytona Beach, FL 0.07 65, 65 0.05 Desert Paradise Resort Las Vegas, NV 73 0.64 426,092 0.35 Diamond Resorts California Collection Various 30 7.23 9,770,424 7.91 Diamond Resorts Hawaii Collection Various 1,15 10.09 15,623,116 12.66 Diamond Resorts U.S. Collection Various 7,259 63.24 7 ,215,051 63.36 Flamingo Beach Resort St. Maarten, Netherlands 29 0.25 73,261 0.06 Antilles Grand Beach Orlando, FL 17 0.15 4 ,75 0.04 Island Links Resort Hilton Head, SC 0.07 40,626 0.03 Ka’anapali Beach Vacation Resort Lahaina, HI 1,016 . 5 11,337,930 9.1 Lake Tahoe Vacation Resort South Lake Tahoe, CA 21 1.90 2, 16,970 2.2 London Bridge Resort Lake Havasu City, AZ 5 0.04 23,742 0.02 Marquis Villas Resort Palm Springs, CA 29 0.25 110, 61 0.09 Polynesian Isles Kissimmee, FL 3 0.03 15,961 0.01 Royal Palm Beach Resort St. Maarten, Netherlands 11 0.10 31,375 0.03 Antilles San Xxxx Bay Inn Xxxxx Beach, CA 197 1.72 1,715,329 1.39 Scottsdale Links Resort Scottsdale, AZ 160 1.39 796,297 0.65 Scottsdale Villa Mirage Scottsdale, AZ 6 0.05 15,965 0.01 TTie Historic Powhatan Resort Xxxxx City, VA 3 0.03 12, 57 0.01 The Point at Poipu Kauai, HI 306 2.67 1, 42,7 0 1.49 The Ridge on Sedona Golf Resort Sedona, AZ 16 0.14 66,667 0.05 Village at Steamboat Springs Steamboat Springs, CO 4 0.03 10,435 0.01 Villas on the Lake at Lake Conroe Xxxxxxxxxx, TX 3 0.03 1, 27 0.00 Vacation Internationale VTS Program Various 91 0.79 349,257 0.2 Other Various 10 0.10 13,363 0.00 fetal: 11,47 100.00% $123,446,534 100.00% Confidential CREDITSUISSE 61 |
Diamond Resorts INTERNATIONAL Supplemental Information October 2009 |
Diamond’s Business Model Diversified stream of cash flows Resort operations Approximately 40% of the Company’s EBITDA contribution is generated from contractually recurring income streams Recently renegotiated the management agreements to a cost-plus methodology Contracts are evergreen and require a majority ownership vote to terminate 11 Management fees do not have any ADR (Average Daily Rate) or occupancy risk Vacation Interest sales Approximately 40% of the Company’s EBITDA contribution is generated through Vacation Interest sales Established marketing platform driving the most profitable tours Seasoned sales team with the ability to sell through the most turbulent markets (closing percentage has remained consistent) 11 Consumer finance Approximately 20% of the Company’s EBITDA contribution is generated through the financing of Vacation Interest purchases Long history of generating high quality paper First major timeshare company to institute front-end credit underwriting Reduced reliance on conduit capacity — net negative user of receivable financings since the credit crisis Since October 200 , approximately 65% of all sales paid cash prior to a loan being set-up |
Diamond’s Business Model Capital Light No project-specific debt No inventory CapEx CapEx limited by credit agreements to $ million to $10 million annually through 2013 Normal inventory turnover and existing levels provide enough inventory to support sales without the need for additional CapEx Negative utilization of net receivables financings since the beginning of the credit crisis The Company generated $40 .3 million of timeshare sales between April 27, 2007 and September 30, 200 while consuming $19.4 million of net receivables financings The Conduit advance rate was 92% prior to the credit crisis The Company generated $177.7 million of timeshare sales between October 1, 200 and June 30, 2009 while reducing $3.6 million of net receivables financings The Conduit advance rate was de-levered to 75% through a combination of corporate cash and assets in connection with the extension executed in March 2009 |
Executicve management team Chairman & CEO of Diamond Resorts International® Over 20 years of experience in vacation ownership industry Founded the Cloobeck companies, a group of affiliated companies with a highly diversified portfolio of assets and 25 years of experience in the development, management, operations, marketing, and sales of real estate properties Chief Financial Officer for Diamond Resorts International® 20 years of experience as private equity / financial professional M.B.A. from X.X. Xxxxxxx Graduate School of Management at Northwestern University Senior Vice President in charge of Xxxxxxx’s sales and marketing division Over 25 years experience in vacation ownership industry 1 billion dollars of vacation ownership sales in the last 4 years Senior Vice President in charge of Diamond’s resort management division Nearly 30 years of management experience with major hotel brands, including Marriott, Hilton, Ramada, and Radisson Vice President overseeing Xxxxxxx’s consumer finance division Over 20 years of experience in vacation ownership industry Financial services and operations professional |
corporate focus Management aggressively adjusted the Company’s plan and operations beginning in Q4 200 and into 2009 in order to meet the demands of the current economy and capital markets Diamond recognized the changing credit environment, took actions to mitigate the impact on liquidity and cash and is now reaping the rewards of management actions taken Pro-active actions taken: Capital Footprint Reduction: took steps to offset the rising cost of borrowing coupled with lower advance rates and tightening credit availability Implemented cash incentive programs to increase cash sales (cash sales have increased from 35% to 65%) Improved sales performance through the elimination of low VPG (Volume Per Guest) marketing programs Raised interest rates 200 bps Tightened credit underwriting guidelines Expense / Cost Control Closed three low margin sales centers Eliminated traditional FDI (First Day Incentive) programs Implemented new reduced sales commission structure Eliminated 444 employees — trimmed sales force and corporate headcount for a savings of $13.3 million annually Reduced one-time M&A, legal and professional fees Reduced vendor and OPC (Off Premise Contact) relationships Improve cash / liquidity: 11 Eliminated additional growth CapEx (inventory levels of 2-3 years, assuming no additional inventory additions through credit and HOA defaults) |
current capitalization and credit statistics ($’sin millions) Cash and cash equivalents $17.4 Cash in escrow and restricted cash $51.6 Revolver $23.5 0.25x First Lien term loan 226.5 2.64x Total First Lien 250.0 2.64x Second Lien term loan 142.1 4.15x Other debt 4.3 4.19x Total Debt $396.5 4.19x LTMConsolidatedEBITDA1 $94.5 LTM Cash Interest Expense $36.4 Covenant First Lien Debt/Consolidated EBITDA1 2.64x 3.00x Total Debt/Consolidated EBITDA1 4.19x 4.75x Consolidated EBITDA1 /Cash Interest Expense 2.60x 1.90x Consolidated EBITDA = EBITDA less mortgage and securitized receivables financing interest plus Vacation Interest cost of sales and one-time adjustments |
Financial Results Summary / ($’sin millions) BHH Revenues: Vacation Interest sales, gross $5 .6 $25 .9 $263. Provision for uncollectible Vacation Interest revenue (1.5) (4 .6) (50.5) Cash Incentives (0.5) (6.1) (5.5) Vacation Interest, net 56.6 204.2 207. Management, member and other services 40. 130.6 121.5 Interest 11.0 49.7 50.7 Gain on sale of mortgages receivable 0.1 0.3 0.1 Total revenues 10 .4 3 4.7 3 0.2 Costs and Operating Expenses: Vacation Interest cost of sales 12.6 57.4 59.7 Advertising, sales and marketing 27.2 131.7 135.6 Vacation Interest carrying cost, net 7.1 26.1 27.1 Management, member and other services 13.9 55. 5 .3 Loan portfolio 2.6 . 9.6 General and administrative 17.2 1.7 7 .1 (Gain) loss on sales of assets 0.0 (0.4) (0.4) Depreciation and amortization 3.4 14.1 15.6 Interest, net of capitalized interest 1 .5 72.0 72.2 Loss on extinguishment of debt — 10.6 .6 Impairments — 17.2 17.2 Total costs and operating expenses 102.7 474.9 4 1.5 Income (loss) before provision/benefit for income taxes 5. (90.2) (101.3) Provision for income taxes 0.7 2.3 1.3 Net Income (Loss) 5.1 (92.5) (102.6) EBITDA 2 .4 .7 (4.1) (+) Vacation Interest cost of sales 12.6 57.4 59.7 (-) Mortgage and securitized receivables financing interest (6.4) (24.7) (22.6) (+) Purchase accounting adjustments — 0.1 0.1 (+/-) Adjustments (6.1) 53.0 59. Consolidated EBITDA $2 .5 $94.5 $92.9 |
Historical financial Summary (S’sin millions) Revenues: Vacation Interest, net $274.6 $253.4 $234.3 Management, member and other services 2.7 7.5 114.2 Interest 40.0 52.4 53.9 Gain on sale of mortgages receivable 0.3 0.5 0.3 Total revenues 397.6 393. 402.7 Costs and Operating Expenses: Vacation Interest cost of sales 51.5 56.2 67.6 Advertising, sales and marketing 14 .7 132.3 14 .6 Vacation Interest carrying cost, net 1 .7 25.2 22.7 Management, member and other services 56.5 54.5 59.1 Loan portfolio 7.0 .1 . General and administrative 69.4 90.4 7 .7 (Gain) loss on sales of assets 0.2 — (0.4) Depreciation and amortization .3 14.3 16.7 Interest, net of capitalized interest 1 .6 65.3 71.0 Reorganization and restructuring 9.0 0.5 Impairments 23 — 17.2 Total costs and operating expenses 390.2 446. 4 9.9 Income (loss) before provision/benefit for income taxes 7.4 (53.0) ( 7.2) Provision for income taxes .1 1.9 1. Loss from continuing operations (0.7) (54.9) ( 9.0) Loss from discontinued operations 0.3 2.3 — Net Income (Loss) (1.0) (57.2) ( 9.0) EBITDA 49.1 2 .2 2.0 (+) Vacation Interest cost of sales 51.5 56.2 67.6 (-) Mortgage and securitized receivables financing interest (15.0) (19.3) (20. ) (+) Purchase accounting adjustments — 29.0 1. (+) Adjustments 31.2 3 .0 43.6 Consolidated EBITDA $116. $132.1 $941 |
financial projections ($ in millions, except VPG data) Revenue VOI Sales, Grass $265.0 $262.9 $276.2 $297.3 $320.1 Provision for uncollectible Vacation Interest revenue (12.5) (13.7) (14.3) (15.5) (16.7) Cash Incentives ( .0) (7.9) ( .3) ( .9) (9.6) Vacation Interest, net (‘VOI ) $244.6 $241.3 $253.6 $272.9 $293. Management, member & other services 132.2 139.6 144.5 14 .4 151.6 Interest 52.6 53.7 5 .2 64.9 72.1 Total revenues $429.4 $434.6 $456.3 $4 6.1 $517.5% growth 6.6% 1.2% 5.0% 6.5% 6.4% Costs and Operating Expenses Vacation Interest cost of sales ($65. ) ($5 . ) ($56.5) ($51. ) ($52.6) Advertising, sales and marketing (132. ) (134.3) (13 .2) (143.4) (14 .6) Vacation Interest carrying costs, net (31. ) (36.9) (36.6) (34.2) (29.0) Management, member & other services (73.2) (72.7) (73.4) (74.2) (75.1) Loan portfolio (14.2) (13. ) (14.5) (15.9) (17.7) General and Administrative (4 .9) (47.1) (51.0) (51.0) (53.2) Depreciation and amortization (1 .0) (11.2) (9.4) (9.4) (9.3) Operating profit $44.6 $59. $76.7 $106.3 $132.1 (-) Operating interest expense (mortgage & securitized receivables financing) (23.2) (22.0) (22.9) (25.4) (2 .2) (+) Depreciation and amortization 1 .0 IVj 9.4 9.4 9.3 EBITDA $39.5 $49.0 $63.2 $90.3 $113.2% margin 9.2% 11.3% 13. % 1 .6% 21.9% % growth NM 23.9% 29.0% 42.9% 25.4% (+) Vacation Interest cost of sales 65. 5 . 56.5 51. 52.6 Consolidated EBITDA $105.4 $10 .1 $120.1 $142.7 $166.3% margin 24.5% 24.9% 26.3% 29.3% 32.1% % growth 12.0% 2.5% 11.1% 1 . % 16.5% Summary stats Tours 136,620 137,700 141,143 144,21 147,293 Volume per Guest (‘VPG ) $1,940 $1,909 $1,957 $2,061 $2,173 ASM as % of VOI 54.3% 55.7% 54.5% 52.6% 50.6% Product cost as % of VOI 26.9% 24.3% 22.3% 19.0% 17.9% G&A as % of Total revenues 11.4% 10. % 11.2% 10.5% 10.3% Defaults as % of Avg. Rec. Balance 7.7% 5. % 4.7% 4.6% 4.7% |
financial projections — credit statistics EBITDA $39.5 $49.0 $63.2 $90.3 $113.2% growth NM 23.9% 29.0% 42.9% 25.4% Consolidated EBITDA 105.4 10 .1 120.1 142.7 166.3% growth 12.0% 2.5% 11.1% 1 . % 16.5% Cash Interest Expense (excludes mortgage & securitized receivables financing) 45.2 47.1 49.3 47.2 42.5% growth 7.7% 4.3% 4.6% (4.2%) (10.1%) CapEx 6.0 6.0 6.0 6.0 6.0% growth (53.2%) - Balance sheet Unrestricted cash $19.2 $20.0 $20.0 $20.0 $20.0 Revolver 23.5 6.6 0.5 First lien 224.3 220.9 193.0 14 .9 1.0 Second lien 145. 151. 15 .1 164.6 171.4 Notes payable — Other 14 1/4 14 14 1.4 Total debt $394.9 $3 0.7 $353.0 $314.9 $253. Consolidated EBITDA credit stats Consolidated EBITDA / Cash Interest Expense 2.3x 2.3x 2.4x 3.0x 3.9x (Consolidated EBITDA — CapEx) / Cash Interest Expense 2.2x 2.2x 2.3x 2.9x 3. x First lien / Consolidated EBITDA 2.1x 2.0x 16x 1.0x X.Xx Total debt / Consolidated EBITDA 3.7x 3.5x 2.9x 2.2x 15x |
summary of 1 st and 2nd lien agreement 1st lien 2nd lien Revolver maturity date: April 26,2011 Term loan maturity date: April 26,2013 Term loan maturity date: April 26,2012 Rate: LIBOR+1150bps Rate: LIBOR + 750bps (Cash) (Cash: 750bps, PIK: 400bps) LIBOR floor: 2.00% LIBOR floor: 2.00% Covenants: Covenants: Total Leverage First Lien Leverage Total Leverage 6/30/09: 4.75x 6/30/09: 3.00x 6/30/09: 4.75x 9/30/09: 4.55x 12/31/10: 2.50x 9/30/09: 4.55x 3/31/10: 4.25x 3/31/11: 2.25x 3/31/10: 4.25x 3/31/11: 3.75x 6/30/11: 2.00x 3/31/11: 3.75x 6/30/11: 3.50x 3/31/12: l.SOx 6/30/11: 3.50x 3/31/12: 3.00x 12/31/12: 1.25x 3/31/12: 3.00x 12/31/12: 2.75x 6/30/13 12/31/12: 2.75x 3/31/13: 2.50x and after: l.OOx 3/31/13: 2.50x 9/30/13 9/30/13 and after: 2.00x and after: 2.00x Interest coverage CapEx Limitations CapEx Limitations — Same as 1st lien 6/30/09: 1.90x 2009 and 2010: $ .0 million 3/31/10: 2.00x 2011 and thereafter: $10.0 million 3/31/12: 2.25x Carryover permitted for 2 years 9/30/12: 2.50x 3/31/13 and after: 2.75x Mandatory prepayments Mandatory prepayments Termination of the Tranche A Funding Amounts or Revolving Credit — Asset sales: 100% of net proceeds except if such proceeds are reinvested Commitments: 100% of all outstanding borrowings in similar assets of the business Asset sales: 100% of Net Cash Proceeds except if such proceeds are — Equity issuance: 100% of Net Cash Proceeds, except for existing owner reinvested in similar assets of the business group Equity issuance: 100% of Net Cash Proceeds, except for existing — Excess Cash Flow: 100% owner group — Debt issuance: 100% of Net Cash Proceeds, subject to certain exceptions Excess Cash Flow: 100% Debt issuance: 100% of Net Cash Proceeds, subject to certain exceptions Quarterly repayment amount of $0.6 million, subject to certain change k. |