MANAGEMENT SERVICES AGREEMENT
EXHIBIT 10.31
This Management Services Agreement (the “Agreement”) is made and entered into 1st day of January
2009, by and between Liberty Mutual Insurance Company (“Liberty Mutual”), a Massachusetts stock
insurance company and American Economy Insurance Company (“AEIC”), an Indiana stock insurance
company.
I. Performance of Services. Liberty Mutual agrees, to the extent requested by AEIC, to
perform such services (collectively, “services”) for AEIC as AEIC determines to be reasonably
necessary or desirable in the conduct of its operations; provided, however, that Liberty Mutual
may, in its sole discretion, decline to provide any of the services contemplated in this Agreement
if providing the requested services would interfere with Liberty Mutual’s ability to meet its
obligations to its policyholders or would otherwise adversely affect Liberty Mutual. All services
provided under this Agreement shall comply with all applicable state laws and regulations governing
AEIC, including all laws and regulations relating to review of AEIC’s books and records. As may be
necessary for the performance of Liberty Mutual’s services under this Agreement, Liberty Mutual
shall have the authority to negotiate or conclude contracts on behalf of AEIC or bind AEIC to any
such contracts.
The listing of the following services to be performed under this Agreement is not intended to
limit the performance of other services that may be provided by Liberty Mutual to or on behalf
of AEIC, as may be agreed to by the parties from time to time:
A. Accounting, financial, tax and auditing. Subject to the direction and control of AEIC’s
Board of Directors and responsible officers, Liberty Mutual shall provide AEIC with such financial
and accounting services as may be desirable, including:
1. Preparation and maintenance of annual and quarterly financial statements and other reports
providing information required by the state of domicile and other states in which AEIC is
transacting business, the maintenance of necessary and proper records and books of account with
respect to the business of AEIC, and the maintenance and compilation of all data required for the
preparation of tax returns.
2. Assistance to AEIC in connection with the examination or audit of the books, records,
affairs and activities of AEIC by governmental, insurance or taxing authorities having regulatory
or taxing authority with respect to the operations of AEIC, or by any firm of certified public
accounts appointed by AEIC to audit its books, records and accounts.
3. Assistance to AEIC with treasury and accounts payable functions as may be determined
between the parties. AEIC shall certify to Liberty Mutual the names and specimen signatures of all
officers or employees of AEIC who are authorized to sign instructions on its behalf. Liberty Mutual
shall have the right to require that all instructions made in connection with this Agreement meet
its satisfaction as to content, form and authenticity.
Nothing in
this Agreement shall be construed to alter the fact that AEIC’s books records and
accounts are owned by AEIC; and AEIC shall have the right to inspect, or authorize others to
inspect, its books, records and accounts.
B. Purchasing, payroll and employee benefits. Subject to the direction and control of AEIC’s Board
of Directors and responsible officers, Liberty Mutual shall provide AEIC with such services
involving purchasing (including access to group purchasing contracts and fleet management
services), payroll processing, and employee relations and/or benefits as may be
permissible and desirable.
C. Information Technology and Support. Subject to the direction and control of AEIC’s Board of
Directors and responsible officers, Liberty Mutual shall provide the technology infrastructure,
information technology systems, software, data center management, network management services,
monitoring, management/oversight, and support services to AEIC and shall provide trouble-shooting
functions on behalf of AEIC.
D. Policy Administration and Production. Subject to the direction and control of AEIC’s Board of
Directors and responsible officers, Liberty Mutual may perform all policy production, print and
mail activities on AEIC’s behalf for all the states in which AEIC currently operates and in which
it may operate in the future.
E. Real Estate Management. Subject to the direction and control of AEIC’s Board of Directors and
responsible officers, Liberty Mutual may handle all matters and issues relating to AEIC’s real
estate purchases, sales, leases and lease-backs.
F. Legal. Subject to the direction and control of AEIC’s Board of Directors and responsible
officers, Liberty Mutual may provide legal services, including litigation management services,
to or on behalf of AEIC.
G. General Administration. Providing all personnel, equipment, data processing programs, materials
and supplies necessary or desirable for the performance of the services contemplated in this
Agreement.
H. Miscellaneous. Subject to the direction and control of AEIC’s Board of Directors and
responsible officers, Liberty Mutual may perform such other services on behalf of AEIC as it may
desire, and as may be mutually agreed to between Liberty Mutual and AEIC.
I. Reinsurance. Reinsurance services including, but not limited to (i) agreement to
reinsurance policy and/or contract wordings and endorsements to existing policies; (ii) processing
of reinsurance policy cancellations, nonrenewals and endorsements and other amendatory addenda;
(iii) collection of premiums due under reinsurance policies or contracts, audits and remittances;
(iv) negotiation and purchase of reinsurance coverage; (v) administration of letters of credit and
other arrangements for the provision of security; and (vi) administration of reinsurance contracts.
II. Charges. AEIC shall reimburse Liberty Mutual for the reasonable cost of performing any
of the services provided pursuant to this Agreement. Charges for such services shall include direct
expenses and directly allocable expenses allocated to AEIC by
Liberty Mutual in conformity with customary insurance accounting practices consistently applied.
The method of expense allocations under this Agreement shall be consistent with the principles
stated in the Statement of Statutory Accounting Principles No. 70, “Allocation of Expenses.”
III. Accounts and Disbursements. Amounts owing between the parties shall be settled between
the parties on a quarterly basis and payments of amounts owing shall be made within 45 days after
the end of the calendar quarter.
IV. Confidentiality. Liberty Mutual and AEIC are prohibited from disclosing or communicating
to any other person, not a party to this Agreement, any confidential or proprietary information or
trade secrets relating to the parties’ respective business or relating to any affiliate or agency
of any party to this agreement, including business methods and techniques, research data, marketing
and sales information, customer lists, know-how and any other information concerning the business
operations of any party of this Agreement, or any such party’s affiliates and subsidiaries, unless
the disclosure of communication of such information has been consented to in writing by the party
whose confidential and propriety information or trade secrets is to be released. Confidential and
proprietary information shall not include (a) information generally known to the public, (b)
information known to Liberty Mutual or AEIC to be non-confidential from other, third party, sources
prior to the execution of this Agreement, and (c) information required to be disclosed by law or a
state or federal governmental agency having authority over the business of Liberty Mutual or AEIC,
but only for the limited purpose of such disclosure.
V. Standards for Performance of Delegated Administrative and Management Functions.
A. At all times during the term of this Agreement, Liberty Mutual shall perform all delegated
administrative and management functions at a level that is at least equal to its standards for
performing such functions on behalf of its own insurance operations. In addition, all
delegated administrative and management functions shall be performed in accordance with, and
subject to, at all times, the relevant and applicable state (or federal) insurance laws and
regulations to which AEIC’s insurance operations are, or may be, subject.
B. In the event that Liberty Mutual receives a notice from any governmental agency, board, bureau,
commission or public authority of any type, of any alleged violation of any state or federal
insurance law, such notice shall immediately be forwarded to AEIC. Liberty Mutual shall cooperate
in responding to any such governmental notice as such notice relates to its rendering of services
under this Agreement.
VI. Term and Termination.
A. Term.
This Agreement shall be effective as of the 1st day of January 2009 and shall
continue in full force and effect until terminated in accordance with subsection B, below. In the
event that this Agreement is required to be approved by any state Department of Insurance, any
request for such approval shall seek an effective date that mirrors the date expressed above.
B. Termination.
1. Termination without Cause. This Agreement may be terminated, in whole or in relevant part,
as appropriate, by AEIC or Liberty Mutual, without case, upon ninety (90) days prior written
notice. The terminating party shall provide the applicable state Department(s) of Insurance with
written notification of any whole or partial termination of this Agreement, as may be appropriate,
in accordance with state law requirements.
2. Termination with Cause. This Agreement may be terminated immediately, in relevant parts, as
appropriate, by AEIC or Liberty Mutual, for the following reasons:
(a) Material failure by Liberty Mutual to perform the services delegated in accordance
with the standards set forth in this Agreement; provided, however, that upon notification
by AEIC that the services so delegated are not being performed in an appropriate or
satisfactory manner, Liberty Mutual shall have thirty (30) days in which to cure the
deficiency. In the event the deficiency is not cured to the satisfaction of AEIC, AEIC may
immediately terminate this Agreement.
(b) nonpayment of costs by a delegating party to the party performing the services so
delegated.
(c) The suspension, revocation or other restriction on the insurance license of either
AEIC or Liberty Mutual.
(d) The insolvency, voluntary or involuntary bankruptcy, reorganization or liquidation
of either AEIC or Liberty Mutual.
(e) In the event of (i) the acquisition of AEIC by a third party from Liberty Mutual;
or (ii) any other change in control with causes Liberty Mutual to no longer maintain a
majority on the Board of Directors of AEIC, then this Agreement shall terminate with
respect to AEIC as of the effective date of the change of control.
C. Effect of Termination. In the event that this Agreement is terminated, with, or without, cause,
in whole or in part, as appropriate, the relevant services shall continue to be provided by Liberty
Mutual until alternate arrangements reasonably can be made by AEIC (the “Transition Services”);
provided, however, that the Transition Services shall not be required to be provided for a period of
time extending beyond ninety (90) days from the effective date of termination, unless otherwise
agreed to by parties. In the event that this Agreement is terminated, in whole or in part, as
appropriate, for any reason other than those relating to change of control as described in Section
VI.B.2(e), above, all such Transition Services shall continue to be compensation for on a cost
basis. In the event that this Agreement is terminated for reasons specified in Section VI.B.2(e),
above, all such Transition Services shall be compensated for at the then-prevailing market rate for
the provision of such services.
VII. Indemnification.
A. Liberty Mutual Indemnification of AEIC. Liberty Mutual shall indemnify, defend and hold harmless
AEIC from and against any expenses, damages, liability, actions, costs or other claims, including
but not limited to reasonable attorney’s fees and associated costs, incurred by AEIC either (i) as
a result of the failure of Liberty Mutual or any subcontractor appointed by Liberty Mutual to
comply with any law or administrative regulation, only if such failure is the result of willful
neglect or gross negligence, or (ii) as a result of, or in connection with, Liberty Mutual’s breach
of any duty or obligation hereunder or the breach of any duty or obligation of any subcontractor
appointed by Liberty Mutual if such breach is the result of willful neglect or gross negligence.
AEIC may set off against any amount due Liberty Mutual any amount due to AEIC, pursuant to this or
any other agreement to which the parties to this indemnification are also parties.
B. AEIC’s Indemnification of Liberty Mutual. AEIC shall indemnify Liberty Mutual and hold Liberty
Mutual harmless from all actions, liabilities, costs and expenses arising out of or in any way
related to Liberty Mutual’s services under this Agreement, unless directly related to Liberty
Mutual’s willful neglect or gross negligence.
VIII. No Waiver. The parties hereto agree that no indulgence or acceptance of any delinquent or
partial payment or ratification after the fact of any violation or breach of any provision of this
Agreement by any party hereto shall be construed as a waiver of any party’s rights hereunder.
IX. Notices. Any notice required to be given pursuant to any provision of this Agreement shall be
in writing and shall be sent to the parties at their respective last known address by first class
mail, postage prepaid, by overnight delivery service, or by confirmed facsimile transmission.
X. Severability. If any provision of this Agreement is held invalid or unenforceable, such
invalidity or unenforceability shall not affect any other provision, and the Agreement shall be
construed and enforced as if that provision had not been included.
XI. Amendment. This Agreement may only be amended upon the written agreement of both parties
hereto.
XII. Counterparts. This Agreement may be executed in multiple counterparts, each of which shall be
considered an original, but all of which together, shall be considered one and the same.
XIII. Governing Law. This Agreement shall be governed by and construed in accordance with the laws
of the Commonwealth of Massachusetts (without application of the conflict of laws principles
thereof).
IN WITNESS WHEREOF, the parties hereto have duly executed and delivered this Agreement under seal
as of the day and year first above written.
| Liberty Mutual Insurance Company | ||||
| /s/ Xxxxx X. Xxxx | ||||
By:
|
Xxxxx X. Xxxx | |||
Its:
|
Assistant Secretary | |||
| American Economy Insurance Company | ||||
| /s/ Xxxxxxx X. Xxxxxx | ||||
By:
|
Xxxxxxx X. Xxxxxx | |||
Its:
|
Chief Financial Officer | |||
