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EXHIBIT 10.13
MIS SERVICES AGREEMENT
This Agreement by and between Mercury, Inc. and Xxxx.xxx, LLC, is for
the provision of general MIS services by Xxxx.xxx, LLC to Mercury, Inc. The
term of this Agreement shall be month to month. Mercury, Inc. will pay to
Xxxx.xxx, LLC a monthly fee, inclusive of employee benefits costs, of $2,000.00
for general MIS services as follows:
1. General Network Administration.
2. General Equipment Installations, Upgrades, and Updates.
3. General Preventative Maintenance.
4. General Network Inventory, Diagramming, and Record Keeping.
5. General Help Desk Services for Normal Applications
(Excluding Accounting)
6. Computer Supplies Management.
All above services will be conducted in a professional and timely
fashion within the following parameters of operation:
1. Normal Weekly Service Schedule from 7AM to 7PM.
2. Normal Weekend Service Schedule from 10AM to 2PM Saturday
3. 1 Hour Response Time to Emergencies in the CM Tower
4. 2 Hour Response Time to Emergencies at Area Remote Offices
5. 4 Hour Problem Resolution for Problem at CM Tower
6. Same Day Problem Resolution at Area Remote Offices
7. Normal Service Orders will be scheduled for Next Business Day
8. General Website Management and Minor Updates Included.
All additional services shall be billed at a rate of $50.00 per hour. The
undersigned authorized representatives of Mercury, Inc. and Xxxx.xxx, LLC agree
to the terms and conditions of this Agreement.
DATE: 6/6/96 MERCURY, INC.
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BY: /s/ XXXX XXXXX
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TITLE: V.P. / General Manager
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XXXX.XXX, LLC
BY: /s/ ILLEGIBLE
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TITLE: President
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