WORLDSPAN PARTICIPATING CARRIER AGREEMENT
Exhibit 10.46
WORLDSPAN PARTICIPATING CARRIER AGREEMENT
THIS WORLDSPAN Participating Carrier Agreement (“Agreement”) effective as of February 1, 1991, between WORLDSPAN, L.P., a Delaware limited partnership, having its principal place of business at Suite 2100, 000 Xxxxxxxx Xxxxxxx, X.X., Xxxxxxx, Xxxxxxx 00000 (“WORLDSPAN”) and the air carrier identified on the last page of this Agreement (“Participating Carrier”).
WORLDSPAN provides computerized reservation systems with related data processing facilities, PARS and DATAS II, and is developing a new system for introduction in the future.
Participating Carrier operates air transportation services.
The parties desire to enter into an agreement and provide for the distribution of the services of Participating Carrier through the WORLDSPAN System, and the provision of Supplemental Services.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, WORLDSPAN and Participating Carrier agree as follows:
ARTICLE I. DEFINITIONS
1.1. The capitalized terms used in this Agreement and any associated supplement or addendum to this Agreement shall have the meanings described below:
ABACUS shall mean ABACUS Distribution Systems, PTE, Ltd., a CRS authorized to sell and service a WORLDSPAN System in IATA Traffic Conference 3.
ABACUS Carrier shall mean any airline that directly, or through an Affiliate, owns an interest in ABACUS.
AccessPLUS shall mean a group of Supplemental Services providing premium connectivity between the WORLDSPAN System and Participating Carrier’s system, including Direct Access and Direct Sell, permitting WORLDSPAN Users to obtain data and make bookings through the use of standard command entries.
ACH shall mean Airlines Clearing House, Inc.
Affiliate shall mean an entity controlled by, under the control of, or under common control with an airline.
Affiliated CRS shall mean a CRS that is owned or operated by Participating Carrier in whole or in part, directly or indirectly, or is marketed, sold or installed by Participating Carrier or any of its affiliates.
AIRIMP shall mean ATC/IATA Reservations Interline Message Procedures.
ARINC shall mean Aeronautical Radio, Inc.
ATPCO shall mean the Airline Tariff Publishing Company.
AVS shall mean Availability Status Message.
Basic Participation shall mean one of the levels of carrier-specified participation in the WORLDSPAN System as defined in Article V.
Booking shall mean an airline passenger segment created by (or secured to) a WORLDSPAN User in the itinerary portion of the customer’s Passenger Name Record (PNR) including, but not limited to, segments created using action codes or status codes NN, SS, BK, HK, MK and/or GK for transportation: (i) on Participating Carrier’s flights or (ii) Code Sharing Flights, made by (or secured to) a WORLDSPAN User (less Cancellations made by the WORLDSPAN User prior to the date of departure). For example, one passenger on a direct flight shall be counted as one Booking, one passenger on a two-segment connecting flight shall be counted as two Bookings. Multiple passengers within the same PNR segment constitute multiple Bookings.
Cancellation shall mean only those segments cancelled by a WORLDSPAN User through the WORLDSPAN System in which the Booking was originally made.
Carrier Specific Display shall mean an availability display generated by a WORLDSPAN System limited to the flights of a single specified air carrier. When an on-line connection of the specified carrier does not exist, interline connections including the specified carrier are displayed.
City Pair Record shall mean a record of flight schedules between two cities, involving direct or Connecting Service.
Code Sharing shall mean an arrangement common to the airline industry whereby one carrier operates services using the airline designator code of another carrier.
Code Sharing Flights shall mean flights made by a carrier using the airline designator code of Participating Carrier.
Commercial PARS shall mean a user—friendly version of PARS primarily marketed to businesses (may sometimes be referred to as “Corporate WORLD”).
Confidential Information shall mean WORLDSPAN’s proprietary information, data, drawings, specifications, documentation, manuals and plans, and other materials marked as “Confidential”, “Sensitive” or “Proprietary”, except: (i) information known to Participating Carrier prior to disclosure by WORLDSPAN, (ii) information developed by Participating Carrier
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independent of any confidential materials provided by WORLDSPAN, or (iii) information which is widely known or publicly available in the relevant trade or industry.
Connect Points shall mean airports nominated by a Participating Carrier for use by the WORLDSPAN System in constructing Connecting Services for a specific city pair.
Connecting Service shall mean air services involving more than one flight segment. Connecting Services shall be considered multiple Bookings.
CRS shall mean a computerized reservation system (sometimes called a global distribution system) as used by travel agents and other non-airline personnel. A CRS collects, stores, processes, displays and distributes information concerning air and ground transportation, lodging and other travel related goods and services and enables its subscribers to: (i) inquire about, reserve or otherwise confirm the availability of such goods and services and/or (ii) issue tickets to permit the purchase or use of such goods and services.
CRS Rules shall mean rules and regulations established by governmental entities for the operation of CRS’s, including those in effect in the United States, Canada and the European Economic Community.
DATAS II shall mean the CRS offered by WORLDSPAN under the trade name “DATAS II”.
Direct Access shall mean the capability of WORLDSPAN Users to directly access Participating Carrier’s system to obtain real time information pertaining to Participating Carrier’s services.
Direct Reference System (DRS) shall mean a static display contained in each WORLDSPAN System which Participating Carrier uses to communicate information to WORLDSPAN Users (sometimes referred to as “General Reference System” or “GRS”).
Direct Sell shall mean the capability of WORLDSPAN Users to directly access Participating Carrier’s system in real time mode to sell and decrement Participating Carrier’s inventory prior to “end transaction” in the WORLDSPAN System. Direct Sell participation also includes Participating Carrier’s ability to generate a positive acknowledgment message, including the Passenger Name Record (“PNR”) file address of Participating Carrier’s system, to the WORLDSPAN User upon completion of successful filing of the PNR in Participating Carrier’s System. (This service is not available for DATAS II.)
Display Parameters shall mean one or more documents issued by WORLDSPAN containing the procedures and methodology used by WORLDSPAN for loading, maintaining and displaying schedules, fares, availability, etc., in the WORLDSPAN System, as amended by WORLDSPAN from time to time.
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Home User shall mean any person using Travelshopper or similar user friendly service intended for consumer use offered by WORLDSPAN.
IATA shall mean the International Air Transport Association.
OAG shall mean Official Airline Guides, Inc.
PARS shall mean the CRS offered by WORLDSPAN under the trade name “PARS”.
PNR shall mean a passenger name record created in the WORLDSPAN System.
SIPP shall mean Standard Interline Passenger Procedures.
Supplemental Services shall mean any service or data offered by WORLDSPAN other than participation in the WORLDSPAN System as provided in Article V, or the Additional Services, as more fully described in Article VII herein. WORLDSPAN may make available additional Supplemental Services at any time.
System Provider shall mean a CRS that has a capability to print a Transportation Document in a prescribed format and, where applicable, satisfies local technical requirements for doing so.
Third Party System shall mean any CRS or distribution system other than: (a) a CRS offered by WORLDSPAN; (b) an Affiliated CRS; or (c) a CRS in which Participating Carrier is hosted.
Transportation Document shall mean a ticket, voucher or other document that entitles the named passenger to transportation on the flight or flights of one or more airlines.
Travelshopper shall mean a user-friendly version of PARS primarily marketed to individual consumers through public data networks.
WORLDSPAN Carrier shall mean: (i) any airline that directly or through an Affiliate of the airline is a partner in WORLDSPAN; and (ii) any ABACUS Carrier.
WORLDSPAN User shall mean a person or entity (other than an airline using a WORLDSPAN System as its internal reservation system) which utilizes a WORLDSPAN System to make reservations.
WORLDSPAN System shall mean PARS, DATAS II and any CRS provided by WORLDSPAN in the future in lieu of or in combination with PARS or DATAS II, regardless of the facilities employed to permit access to such system.
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ARTICLE II. GENERAL RESPONSIBILITIES OF PARTICIPATING CARRIER
2.1. Participating Carrier will at its own cost coordinate its reservations services with the WORLDSPAN System to provide WORLDSPAN Users as advantageous, timely and uniform services as Participating Carrier provides through any other CRS. Such services shall include, but are not limited to, passenger information, schedule data, interim schedule change data, fare data, fare quotations, ticketing and procedural information. Participating Carrier will provide WORLDSPAN Users with any improvements, enhancements or functions related to Participating Carrier’s reservation services as offered to users of any other CRS. Notwithstanding the foregoing, Participating Carrier’s obligations in this Article 2.1 shall not require it to provide services for WORLDSPAN Users which cannot be provided due to technical limitations in Participating Carrier’s system, so long as such technical limitations also prevent Participating Carrier from providing the services for the users of any Third Party System.
2.2. Participating Carrier will promptly provide WORLDSPAN with all revisions to its information concerning services provided to passengers including, but not limited to, interim schedule change data, fare data, fare quotations, ticketing and procedural information and such other information that may be included in the WORLDSPAN System. Participating Carrier will provide WORLDSPAN Users as advantageous, timely and uniform fares and fare inventory classes as Participating Carrier provides through any other CRS.
2.3. Participating Carrier shall not close its flights to WORLDSPAN Users on a less favorable basis than it uses to close flights to users of any Third Party System. Participating Carrier will process all WORLDSPAN message activity on a priority and current basis. Unless otherwise agreed, Participating Carrier will accept sales by WORLDSPAN Users to a maximum of four (4) seats per transaction until receipt by WORLDSPAN of a flight/class/segment AVS closing message. Participating Carrier will use the ARINC/SITA address “HDQRI1P” in addressing all AVS messages for PARS; “HDQRIDL” for DATAS II; and/or such other address(es) as WORLDSPAN may specify from time to time.
2.4. Participating Carrier shall ensure that its reservation system substantially complies with the interline procedures and message format set forth in SIIP and AIRIMP and any amendments thereto. Participating Carrier will establish a special reject queue at its teletype reject system in which reservations made through the WORLDSPAN System that are not automatically processed by Participating Carrier will be handled on a priority basis. Participating Carrier will treat any rejected messages originating from the WORLDSPAN System with the same speed, care and priority given rejected messages from any other CRS. Participating Carrier will review rejected messages and cooperate with WORLDSPAN in the development of new approaches where volume is justified.
2.5. For any passenger with a Transportation Document issued through the WORLDSPAN System and bearing an “OK” status, Participating Carrier will accept such passenger for travel, even if no record of the passenger’s reservation exists in Participating Carrier’s system and denied boarding compensation might have to be paid.
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2.6. Participating Carrier will not send unable to sell or unable to confirm (US/UC) messages on any Booking more than twelve (12) hours following receipt by Participating Carrier.
2.7. For all Transportation Documents and other documents (whether used, voided or subsequently refunded) where Participating Carrier is the validating carrier, Participating Carrier agrees that any credit or debit card authorization obtained by or through WORLDSPAN will be treated by Participating Carrier as if the authorization had been obtained directly by Participating Carrier. WORLDSPAN shall exercise reasonable business efforts to obtain such authorizations in accordance with the procedures specified by Participating Carrier and by or on behalf of the credit or debit card issuer. Participating Carrier shall provide WORLDSPAN with all information reasonably required to perform this service including, but not limited to, the identity of the cards that may be accepted, floor limits and any special instructions communicated by the credit or debit card issuer to Participating Carrier.
2.8. WORLDSPAN may, at its discretion, magnetically encode Transportation Documents and other documents validated on Participating Carrier. In the event that Participating Carrier desires to arrange for magnetic coding of such documents, Participating Carrier acknowledges that it will be obligated to pay WORLDSPAN its standard charge to be established from time to time for such service.
2.9. Participating Carrier hereby grants ticketing authority through the WORLDSPAN System for its transportation services to all WORLDSPAN Users worldwide who hold validation authority, or who are authorized through whatever means to issue Transportation Documents, (whether manually or automatically through any CRS) on its behalf. Participating Carrier authorizes WORLDSPAN Users to automatically validate Transportation Documents on its behalf in any territory where, at any time during the time of this Agreement, Participating Carrier is or becomes a member of any neutral ticketing scheme or program in which WORLDSPAN is directly or indirectly a System Provider. Participating Carrier shall promptly execute all agreements or other authorizations specified by the local neutral ticketing scheme or program which are necessary to implement, effect or acknowledge such authority for WORLDSPAN and WORLDSPAN Users or as reasonably requested by WORLDSPAN. Nothing in this Article 2.9, however, shall be construed to obligate Participating Carrier to become a member of a local neutral ticketing scheme or program.
2.10. Participating Carrier agrees that it will not discriminate against or disfavor in any manner whatsoever any WORLDSPAN User on account of that User’s selection, possession or use of a WORLDSPAN System.
2.11. Participating Carrier agrees promptly to pay WORLDSPAN all amounts due pursuant to this Agreement, and all agreements, supplements, addenda, schedules and exhibits now or hereafter completed pursuant to this Agreement, without deduction, set-off or counterclaim.
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ARTICLE III. FARE COMPUTATION
3.1. WORLDSPAN shall use reasonable efforts to obtain from industry suppliers the fares and fare rules which apply to Participating Carrier’s flights. If WORLDSPAN is unable to obtain such information, then upon request from WORLDSPAN, or if the information is inaccurate, incomplete or not timely delivered, Participating Carrier agrees promptly to supply the information to WORLDSPAN. Participating Carrier will provide the information on properly formatted magnetic tape or other media and format mutually agreed upon by the parties. Any changes or revisions to such fares or fare rules shall thereafter be timely submitted to WORLDSPAN by Participating Carrier using the agreed upon medium and format. Participating Carrier shall not discriminate against or disfavor WORLDSPAN, as compared to any Third Party System, in the timing, availability, delivery or any other matter associated with such fares or fare rules.
3.2. If Participating Carrier elects to provide pricing assistance to any user of a Third Party System in any country or territory, it will provide similar assistance to all WORLDSPAN Users in that same country or territory. Participating Carrier acknowledges that to provide such pricing assistance to WORLDSPAN Users, Participating Carrier must lease from WORLDSPAN, by separate agreement, the necessary equipment and services to enable it to provide this pricing assistance. Participating Carrier shall be solely responsible for, and assumes all liability with respect to, the services and fares provided by Participating Carrier pursuant to this Section 3.2.
ARTICLE IV. GENERAL RESPONSIBILITIES OF WORLDSPAN
4.1. WORLDSPAN shall maintain, operate and provide the WORLDSPAN System in accordance with applicable CRS Rules. WORLDSPAN shall provide Participating Carrier such services as agreed upon by the parties from time to time during the term of this Agreement in accordance with such CRS Rules and the Display Parameters then in effect.
4.2. WORLDSPAN will use reasonable business efforts to ensure that the WORLDSPAN System complies with the interline reservations policies, procedures and message formats set forth in SIPP and AIRIMP, and any amendments thereto. WORLDSPAN shall process all Bookings created by WORLDSPAN Users, and shall handle information relating to Participating Carrier, with the same care and timeliness as information of all other WORLDSPAN participating carriers and without regard to the identity of the carrier. WORLDSPAN will review rejected messages and, where justified by volume, investigate methods of reducing such rejected messages.
4.3. With regard to any display required by any applicable CRS Rules, WORLDSPAN will display Participating Carrier’s flights, and shall load information and fares on Participating Carrier’s flights, in the same manner and with the same timeliness as with any other participating carrier’s flights. However, WORLDSPAN reserves the right, without waiver of any other right or remedy under this Agreement or otherwise, to suspend its obligations under this Article IV at any time that any Affiliated CRS fails to provide non-discriminatory display,
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loading and distribution of the flights and services of, or otherwise discriminates against, any WORLDSPAN Carrier.
4.4. WORLDSPAN shall provide, subject to any law, regulation, court order or contract regarding the disclosure of information, reasonable information to Participating Carrier to substantiate the charges to Participating Carrier pursuant to this Agreement. For billing purposes, all Home Users shall be deemed to be a single location.
4.5. WORLDSPAN shall maintain one or more facilities for the purpose of responding to Participating Carrier’s questions concerning the operation of, or any data within, the WORLDSPAN System.
4.6. WORLDSPAN retains the right to enhance or modify, in whole or in part, the WORLDSPAN System at its discretion. Any enhancement or modification of the WORLDSPAN System will be offered to all WORLDSPAN participating carriers on a non-discriminatory basis; provided, however, that technical, equipment or human resource limitations may make it impractical or not feasible for WORLDSPAN to implement an enhancement or modification at the same time for all participating carriers. In such case, WORLDSPAN will determine the order of implementation in its sole discretion. The foregoing shall include, but is not limited to, the right of WORLDSPAN to migrate or include Participating Carrier, other WORLDSPAN participating carriers and WORLDSPAN Users in any new WORLDSPAN System. Nothing herein shall be construed to require WORLDSPAN to develop or utilize any CRS in addition to or in lieu of either PARS or DATAS II.
4.7. Participating Carrier agrees that it will notify WORLDSPAN if Participating Carrier has knowledge that any WORLDSPAN User is operating the WORLDSPAN System in an improper fashion such as, but not limited to, making speculative bookings in anticipation of demand, making false bookings, or making passive bookings when no corresponding reservation has been made in Participating Carrier’s system. Upon receipt of such notice and confirmation of the matters described therein, or if WORLDSPAN discovers such improper use independent of information supplied by Participating Carrier, WORLDSPAN agrees that it will take such action as it deems reasonably necessary to correct the improper use of the WORLDSPAN System by the identified WORLDSPAN User.
ARTICLE V. PARTICIPATION OPTIONS AND CHARGES
5.1. WORLDSPAN currently provides the following levels of participation. Participating Carrier may, at its discretion, select the desired level of participation by initialing the appropriate selection below. All charges are stated in United States dollars. Failure to indicate the preferred level of participation will be deemed to constitute selection of “Full Services” participation pursuant to Article 5.1.(a):
(a) o Full Services. Full Services includes flight schedules with flight availability display, fares and fare rules, booking services and ticketing capability for Participating Carrier flights. At the Full Services level, Participating Carrier shall |
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provide availability according to Article 5.2, and must be able to send and receive electronic availability and reservations messages to/from the WORLDSPAN System. The charge for Full Services participation is $2.00 per Booking. |
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(b) ý AccessPLUS-Direct Access. In addition to Full Services participation, Participating Carrier flights will be available through Direct Access according to the AccessPLUS Addendum to this Agreement. The charge for Direct Access participation is $2.25 per Booking arising out of Direct Access. |
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(c) o AccessPLUS-Direct Sell. (Currently available through PARS only.) In addition to Full Services participation and Direct Access participation, Participating Carrier flights will be available through Direct Sell according to the AccessPLUS Addendum to this Agreement. The charge for Direct Sell participation is $2.25 per Booking arising out of Direct Sell. |
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(d) o Partial Services. Participating Carrier receives all of the services described under Full Services, excluding flight availability. Participating Carrier must be able to send and receive electronic reservation messages to/from the WORLDSPAN System. The charge for Partial Services participation is $1.50 per Booking. |
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(e) o Minimal Services. (currently available through PARS only.) Minimal Services includes Participating Carrier’s schedule display, fares and, fare rules display and ticketing capability. The charge for Minimal Services participation is $1.00 for each “HK”, “MK” or similar segment booked through PARS on the services of Participating Carrier, multiplied by the number of passengers included in each segment so’ booked. |
5.2. If Participating Carrier elects to participate at the Full Services level, Participating Carrier must also designate below its preferred availability exchange option. Please designate whether Option (i) or Option (ii) is elected:
ý Option (i): |
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All segment availability status changes on all flights. |
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o Option (ii): |
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First closing message on all flights. |
(a) Upon not less than thirty (30) days’ advance written notice, Participating Carrier may switch between Options (i) and (ii).
(b) Under Option (i), status codes CR, CC, CN, CS and CL will cause a Segment/Class/Date to be closed, in accordance with SIPP 105.200 and/or AIRIMP 4. Status code AS will reopen the Segment/Class/Date.
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(c) Under Option (ii), status codes CR, CC, CN, CS and CL will cause a Flight/Class/Date to be on request in DATAS II. In PARS, status codes CR, CL, CN and CL will be processed as set forth in AIRIMP 4.4.1. Status code AS will reopen the flight in both PARS and DATAS II.
(d) With regard to DATAS II only, limit sales AVS messages as defined in SIPP 105.200 and/or AIRIMP 4 will cause the segment or flight to be closed as set forth under Option (i) and Option (ii).
(e) With regard to PARS only, under Option (i), limit sales status codes LL, LR, LC and LA may be sent to control sales between two specified points, without affecting sales into, within, through or beyond these points. Subsequent AVS Messages with CL, CC or CN will override LL, LR, LC and LA.
(f) WORLDSPAN will store availability status for Participating Carrier in the WORLDSPAN System in accordance with either SIPP Resolutions 105.195/105.200 or IATA Resolution 766.(23), IATA Recommended Practice 1771 and AIRIMP 4.
(g) WORLDSPAN will display availability for a period of 332 days into the future.
(h) Participating Carrier acknowledges that the provisions of this Article 5.2 contemplate availability status exchange for the benefit of both WORLDSPAN and WORLDSPAN Carriers (except the ABACUS Carriers).
5.3. WORLDSPAN currently accepts schedule information from OAG only. WORLDSPAN agrees to notify Participating Carrier at such time as it shall, in its discretion, agree to accept schedule information from any other source or sources.
5.4. Participating Carrier acknowledges that its agreement to participate in the WORLDSPAN System according to this Agreement includes participation in any WORLDSPAN System provided to Home Users; provided, however, Participating Carrier may elect that it not be included in the WORLDSPAN System provided to Home Users upon satisfaction of the following conditions:
(a) Participating Carrier provides not less than ninety (90) days’ prior written notice of its election not to participate in the WORLDSPAN System as then provided to Home Users;
(b) Participating Carrier has withdrawn, or contemporaneously withdraws, from participation in any other user friendly system or service intended for consumer use; and
(c) Participating Carrier pays WORLDSPAN its then prevailing charge for the removal of Participating Carrier from the WORLDSPAN System as provided to Home Users.
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5.5. At any time after the effective date of this Agreement, WORLDSPAN may modify any charge set forth in this Agreement upon not less than thirty (30) days’ prior written notice to Participating Carrier. The right of WORLDSPAN to modify the charges as set forth in this Agreement shall include, but shall not be limited to: (a) the right to modify the charge on a country by country basis so that charges for Bookings generated by WORLDSPAN Users in one country may not equal the charges for Bookings generated by WORLDSPAN Users in other countries; or (b) the right to calculate charges for services based upon units of measure other than “Booking” as herein defined, such as, but not limited to, computer data processing time, communications charges, or other measures. In the event that Participating Carrier does not agree to pay such modified charge, it may terminate this Agreement by giving written notice to WORLDSPAN at least ten (10) days prior to the effective date of such modification.
ARTICLE VI. SUPPLEMENTAL SERVICES
6.1. Participating Carrier may elect at any time to participate in any Supplemental Services then offered by WORLDSPAN. Unless otherwise specifically provided in any addendum or amendment to this Agreement concerning such service, all terms and conditions of this Agreement will apply to the Supplemental Services selected by Participating Carrier. Fees for Supplemental Services are subject to change upon not less than thirty (30) days’ prior written notice from WORLDSPAN. In the event that Participating Carrier does not agree to pay any such changed fee, it may terminate such Supplemental Service, by giving written notice to WORLDSPAN at least ten (10) days prior to the effective date of the changed fee. WORLDSPAN reserves the right to enhance, modify, amend or delete any Supplemental Services at its discretion.
ARTICLE VII. ADDITIONAL SERVICES
7.1. WORLDSPAN reserves the right to separately charge for any service which it currently provides without separate charge including, but not limited to: credit card authorizations for Transportation Documents, solicitation of Participating Carrier’s direct ticketing outlets as ticketing options for Home User bookings involving participating carriers; Bookings created from a Carrier Specific Display; or creation or generation of Transportation Documents. The services which Participating Carrier receives without separate charge from time to time shall be referred to as “Additional Services”. In the event that WORLDSPAN decides to separately charge for any Additional Service, WORLDSPAN shall give not less than sixty (60) days’ prior written notice to Participating Carrier of its decision to charge for such service. If Participating Carrier elects not to participate in such Additional Services, Participating Carrier shall notify WORLDSPAN at least ten (10) days prior to the effective date of the separate charge for such Additional Service, and WORLDSPAN shall have no obligation to provide such Additional Service to Participating Carrier after such effective date.
7.2. Any charge for any Additional Service hereinafter imposed may be modified by WORLDSPAN at its discretion on not less than thirty (30) days’ prior written notice. In the event that Participating Carrier elects in its sole discretion that it does not desire to pay such modified charge, then Participating Carrier shall notify WORLDSPAN of such election
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at least ten (10) days prior to the effective date of such modification, and WORLDSPAN shall not be obligated to provide such Additional Service to Participating Carrier after such effective date.
ARTICLE VIII. TERM
8.1. This Agreement shall commence on February 1, 1991 and shall continue in effect until terminated as provided herein or until terminated by either party on not less than thirty (30) days’ prior written notice.
8.2. If Participating Carrier fails to timely make any payment required pursuant to this Agreement and such failure continues for five (5) business days after written notice by WORLDSPAN, WORLDSPAN may, in its sole discretion, suspend services to Participating Carrier in whole or in part or terminate this Agreement in its entirety.
8.3. In the event of any other breach of this Agreement by Participating Carrier, WORLDSPAN may terminate this Agreement without further liability upon fifteen (15) days’ prior written notice to Participating Carrier; provided, however, Participating Carrier shall have said fifteen (15) day period to cure such breach.
8.4. If either party petitions for relief under the Bankruptcy Act of the United States, or if voluntary bankruptcy proceedings are instituted by a party under any federal, state or foreign insolvency laws, or if such a proceeding is imminent, or if it is adjudged bankrupt, or if it makes any assignment for the benefit of its creditors of all or substantially all of its assets; or if an involuntary petition is filed or execution issued against it and not dismissed or satisfied within thirty (30) days; or if its interest hereunder passes by operation of law to any other person, except in case of merger or acquisition, the other party may, at its option, terminate this Agreement by written notice; provided, however, that all monies owed hereunder prior to the date of termination shall be immediately due and payable.
8.5. Termination of the Agreement or of any Supplemental Service as provided in the Agreement or any Addendum-Supplemental Service does not relieve either party of obligations arising prior to the effective date of termination.
ARTICLE IX. TAXES
9.1. In addition to any other charges set forth herein, Participating Carrier shall pay to WORLDSPAN all, license fees, sales, use, excise, franchise, personal property, real property or other taxes and any and all domestic and foreign duties or import, export or license fees, whatsoever designated, now or hereafter imposed by any federal, state, or local taxing authority or any foreign government or agency thereof, arising out of or in connection with this Agreement including, but not limited to, Participating Carrier’s use of the WORLDSPAN System at its offices. In no event shall Participating Carrier be obligated to pay any tax payable on the net income of WORLDSPAN.
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ARTICLE X. PAYMENT
10.1. WORLDSPAN (or a WORLDSPAN Carrier acting on behalf of WORLDSPAN) shall invoice Participating Carrier each month covering all charges incurred during the previous month. Participating Carrier agrees to pay WORLDSPAN all amounts due pursuant to this Agreement. Subject to Article 10.5 below, Bookings will be invoiced in the month following the creation of the Booking, subject to credit for Cancellations during such month. Each invoice, except as otherwise provided herein, shall be paid through the applicable ACH or IATA clearinghouse. All invoices shall be paid in U.S. dollars. Participating Carrier agrees to execute and deliver any documents reasonably requested by WORLDSPAN, ACH or IATA regarding the settlement of funds as provided herein.
10.2. In the event that WORLDSPAN elects to suspend services to Participating Carrier pursuant to this Agreement, then WORLDSPAN may, at its discretion, as a condition to reestablishment of the suspended service, require Participating Carrier to deliver to WORLDSPAN a cash deposit, or an irrevocable letter of credit or surety bond issued by a financial institution or surety acceptable to WORLDSPAN, in an amount deemed necessary by WORLDSPAN to secure an estimated two (2) months of charges pursuant to this Agreement.
10.3. Participating Carrier agrees to pay for all Bookings made by WORLDSPAN Users on any of its Code Sharing Flights. WORLDSPAN reserves the right to require any of Participating Carrier’s Code Sharing carriers to execute a separate agreement with WORLDSPAN to guarantee payment of the charges for Bookings on Code Sharing Flights.
10.4. In the event that Participating Carrier believes that any amount charged to it by WORLDSPAN pursuant to this Agreement is inaccurate, then Participating Carrier shall provide WORLDSPAN with written notice within six (6) months of the date of the disputed WORLDSPAN invoice. Such written notice shall include Participating Carrier’s explanation or reason for dispute, and agrees to pay any portion of the invoice that it does not dispute. Such rejection will be processed by WORLDSPAN through the ACH or IATA clearing house, as appropriate, not later than six (6) months following receipt of Participating Carrier’s notice of dispute, in accordance with the appropriate manual of procedure unless otherwise agreed by both parties. Final settlement of disputed amounts will be resolved by prompt negotiations between WORLDSPAN and Participating Carrier, and resulting payments, if any, will be made outside the clearing house within ten (10) days following receipt of a supplemental invoice. Failure to advise WORLDSPAN of any dispute within six (6) months of the date of the invoice shall constitute a waiver by Participating Carrier of any alleged inaccuracy.
10.5. Participating Carrier acknowledges and agrees that, notwithstanding the foregoing, fees for Bookings through DATAS II are currently invoiced following the month of departure of the flight and that Bookings through PARS are invoiced following the month that the Booking is created. WORLDSPAN intends to change the time that DATAS II Bookings are invoiced and will provide Participating Carrier reasonable notice prior to implementing such change.
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10.6. In the event that Participating Carrier is not a member of either ACH or IATA or is denied the ability to pay WORLDSPAN amounts due pursuant to this Agreement through either the ACH clearing house or the IATA clearing house, then, and only then, WORLDSPAN shall invoice Participating Carrier and Participating Carrier shall pay WORLDSPAN as follows:
WORLDSPAN shall invoice to Participating Carrier following the end of the month in which charges become payable, which invoice shall be paid directly to WORLDSPAN within thirty (30) days after receipt. Any payment not received by WORLDSPAN within such thirty (30) day period shall accrue interest at the rate of 1% per month or the highest amount permitted by law, whichever is less. Participating Carrier will pay WORLDSPAN a deposit in an amount equal to the average estimated charges under this Agreement during a two month period, which WORLDSPAN may apply against any amount due WORLDSPAN under the Agreement that is not timely paid by Participating Carrier. WORLDSPAN will refund to Participating Carrier the unused portion of the deposit upon termination of the Agreement. Participating Carrier may not elect to apply the deposit to any obligation in lieu of any payment due under the Agreement. All payments shall be made in U.S. dollars.
ARTICLE XI. FORCE MAJEURE
11.1. Except for Participating Carrier’s obligation to make payments hereunder, neither party will be deemed in default of this Agreement as a result of a failure to perform its obligations caused by acts of God or governmental authority, strikes or labor disputes, fires, acts of war, failure of third party suppliers, or for any other cause beyond the control of the party. WORLDSPAN shall not be liable to Participating Carrier, nor deemed to be in default of this Agreement, on account of any delays, errors, malfunctions or breakdowns with respect to the WORLDSPAN System, equipment, data or services provided hereunder, unless such delay, error, malfunction or breakdown results solely from the gross negligence or willful misconduct of WORLDSPAN.
ARTICLE XII. INDEMNIFICATION
12.1. Participating Carrier shall defend, indemnify and hold harmless WORLDSPAN, its partners, affiliates, officers, directors, employees and agents from and against all liabilities, suits, costs, damages and claims (including litigation costs, expenses and reasonable attorneys’ fees) which may be suffered by, accrued against, charged to or recoverable from WORLDSPAN, its partners, affiliates, officers, directors, employees or agents by reason of or in connection with Participating Carrier’s performance or failure to perform, or improper performance of any of its obligations under this Agreement.
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12.2. WORLDSPAN DISCLAIMS AND PARTICIPATING CARRIER HEREBY WAIVES ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR INTENDED USE, OR ANY LIABILITY IN NEGLIGENCE, TORT, STRICT LIABILITY OR OTHERWISE, WITH RESPECT TO THE EQUIPMENT, DATA OR SERVICES FURNISHED HEREUNDER. PARTICIPATING CARRIER AGREES THAT WORLDSPAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES UNDER ANY CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, LOSS OF AIRLINE TRANSPORTATION REVENUES, EVEN IF ADVISED OF THE RISK OF SUCH DAMAGES IN ADVANCE.
ARTICLE XIII. CONFIDENTIAL INFORMATION AND SOFTWARE
13.1. Confidential Information supplied by WORLDSPAN to Participating Carrier pursuant to this Agreement is for the exclusive use of Participating Carrier and shall not be disclosed or made available to any other person, firm, corporation or governmental entity in any form or manner whatsoever; provided, however, that in the event Confidential Information is subpoenaed or otherwise requested or demanded by any court or governmental authority, Participating Carrier shall give written notice to WORLDSPAN prior to furnishing the same and shall exercise its best efforts, in cooperation with WORLDSPAN, to quash or limit such request, demand and/or subpoena. Participating Carrier’s obligations include treating Confidential Information with at least the concern and protective measures accorded any trade secrets and confidential materials of Participating Carrier. Nothing herein shall be construed to require the disclosure of Confidential Information to Participating Carrier, or to require Participating Carrier to accept Confidential Information.
13.2. As between WORLDSPAN and Participating Carrier, title and full and complete ownership rights to all software utilized by WORLDSPAN in the performance of this Agreement shall remain with WORLDSPAN. Participating Carrier agrees that WORLDSPAN owned, licensed or developed software is WORLDSPAN’s or a third party’s trade secret and proprietary information, regardless of whether any portion thereof is or may be validly copyrighted or patented. Any software provided to Participating Carrier is provided by license only. Participating Carrier’s license is non-exclusive, non-transferrable and is limited to the right to use such software during the term of this Agreement only according to guidelines established by WORLDSPAN from time to time. Such software shall be utilized by Participating Carrier only in accordance with this Agreement and shall not be copied, duplicated, reproduced, manufactured or disclosed in any form or by any media to any other person or party. Participating Carrier agrees to abide by any terms imposed by any third party that has directly or indirectly licensed Participating Carrier to use software pursuant to this Agreement. Upon termination of this Agreement, Participating Carrier shall immediately return to WORLDSPAN any software provided by WORLDSPAN. Nothing herein shall be construed to require WORLDSPAN to deliver any software to Participating Carrier, or to require Participating Carrier to accept such software.
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ARTICLE XIV. NO ASSIGNMENT
14.1. Participating Carrier shall not sell, assign, license, franchise, sublicense or otherwise convey this Agreement or the services herein provided to any third party without WORLDSPAN’s prior written consent.
ARTICLE XV. DISPUTE RESOLUTION
15.1. This Agreement shall be governed by, construed and enforced according to the laws of the State of Georgia and of the United States of America, without regard to its conflict of laws and rules. Each party hereby consents to the non-exclusive jurisdiction of the courts of the State of Georgia and United States Federal Courts located in Georgia to resolve any dispute arising out of this Agreement.
ARTICLE XVI. NO WAIVER
16.1. No waiver of any breach of any provision of this Agreement by either party shall constitute a waiver of any subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing.
ARTICLE XVII. NOTICES
17.1. All notices, requests, demands or other communications hereunder shall be in writing, hand delivered, sent by mail, overnight mail, facsimile or teletype and shall be deemed to have been given when received at the following addresses:
If to WORLDSPAN:
WORLDSPAN, L.P.
0000 Xxxxxxx Xxxxxxx Xxxxxxx
Xxxxxx Xxxx, XX 00000
U.S.A.
Teletype: HDQAS1P
Facsimile: 816/891-6170
ATTN: Director-Airline and Assoc. Sales
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with a copy to:
WORLDSPAN, L.P.
Suite 2100
000 Xxxxxxxx Xxxxxxx, X.X.
Xxxxxxx, Xxxxxxx 00000
X.X.X.
Teletype: ATLMS1P
Facsimile: 404/916-7878
ATTN: Legal Department
If to Participating Carrier:
Continental Airlines
0000 Xxxxxx Xxxxx 000
Xxxxxxx, XX 00000
Teletype: HDQXZCO
Facsimile: 000-000-0000
ATTN: Xxxx Xxxxxxxxx
Any notice provided by facsimile or teletype which is received after 4:00 p.m. local time shall be deemed received the following business day. A party may change its address for notice on not less than ten (10) days’ prior written notice to the other party.
ARTICLE XVIII. MISCELLANEOUS
18.1. Nothing in this Agreement is intended to or shall be construed to create or establish an agency, partnership, or joint venture relationship between the parties hereto.
18.2. Participating Carrier shall not make any use of WORLDSPAN’s corporate name, logo, trademarks or servicemarks and any and all advertising materials of any nature whatsoever or any and all statements whether oral or written, expressed or implied, regarding any product or services offered by Participating Carrier which in any manner concern or refer to such name, logos, trademarks or servicemarks including, but not limited to, “WORLDSPAN”, PARS” and “DATAS II”, will first be provided to WORLDSPAN in writing and are subject to WORLDSPAN’s prior written consent.
18.3. Headings used in this Agreement have been inserted as a matter of convenience only and in no way define, limit or enlarge the scope of this Agreement or any of its provisions.
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18.4. In the event that any material provision of this Agreement is determined to be invalid, unenforceable or illegal, then such provision shall be deemed to be superseded and the Agreement modified with a provision which most nearly corresponds to the intent of the parties and is valid, enforceable and legal.
18.5. This Agreement constitutes the final and complete understanding and agreement between the parties concerning the subject matter hereof. Any prior agreements, understandings or communications written or otherwise are deemed superseded by this Agreement. This Agreement may be modified only by a further writing executed by the parties hereto.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized undersigned representatives as of the day and year first set forth above.
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WORLDSPAN
Amendment to the Worldspan Participating Carrier Agreement
Automated Reissues
THIS Automated Reissues Amendment to the Worldspan Participating Carrier Agreement dated the 18 of June, 2001 (“Amendment”), is by and between Worldspan, L.P., located at 000 Xxxxxxxx, Xxxxxxx, XX, Xxxxxxx, Xxxxxxx, 00000 (“Worldspan”) and Participating Carrier identified below (hereinafter referred to as “Participating Carrier”).
WHEREAS, Worldspan and Participating Carrier entered into the Worldspan Participating Carrier Agreement dated of (the “Agreement”) and wish to amend such Agreement as described herein;
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. Worldspan agrees to provide Worldspan Users with functionality to compare a Participating Carriers’ old itinerary to a new itinerary and recalculate the new fare including additional collections, refunds, penalties and administrative fees, hereinafter referred to as “Automated Reissues”.
2. Worldspan and Participating Carrier acknowledge and agree that for Automated Reissues to apply (i) the itinerary must be on the same carrier, (ii) electronic ticket itineraries must be issued in the 1P partition, (iii) the itinerary must be priced and re-priced in United States of America currency, and (iv) only non-BSP types of exchanges are applicable.
3. Worldspan and Participating Carrier acknowledge and agree that Automated Reissues may not be used for the following itineraries (i) a group PNR, (ii) a PNR with ten (10) or more passengers, (iii) tickets issued using bulk fares or print routines, (iv) tickets issued with fare printed as free, (v) electronic tickets printed to paper, and (vi) BSP types of exchanges.
4. Worldspan reserves the right to assess separate fees for the services provided in this Amendment, provided Worldspan gives thirty - (30) days’ prior written notice to Participating Carrier.
5. Participating Carrier acknowledges and agrees that no debit memos shall be issued to Worldspan Users in connection with Automated Reissues provided all requirements as described in this Amendment have been fulfilled.
6. Either party may elect to terminate this Amendment without further obligation upon thirty- (30) days’ prior written notice to the other party.
7. Except to the extent the Agreement is amended herein, the Agreement remains in full force and effect. To the extent the terms of this Amendment are inconsistent with the terms of the Agreement, for purposes of this Amendment the terms of this Amendment shall apply.
IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed by their duly authorized undersigned representatives as of the day and year first above written.
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Worldspan, L.P. |
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Continental Airlines |
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WORLDSPAN
ADDENDUM - SUPPLEMENTAL SERVICES
Ticket to Confirm
THIS Addendum is by and between Worldspan, L.P. (“Worldspan”) and the Participating Carrier identified below.
Worldspan and Participating Carrier have entered into a Worldspan Participating Carrier Agreement (the “Agreement”).
Worldspan has developed a procedure for Participating Carrier to add a Purchase Commitment and cancellation of Expired Time Limit space to Passenger Name Records (“PNRs”) created by Worldspan Users for Participating Carrier’s flights.
Participating Carrier wishes to use Ticket to Confirm.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. DEFINITIONS
Ticket to Confirm shall mean a requirement that a Purchase Commitment (stored fare) be present for each segment in the Passenger Name Record (PNR) belonging to the Participating Carrier prior to allowing End Transaction.
Purchase Commitment shall mean a stored fare for each segment in the PNR belonging to Participating Carrier.
Expired Time Limit shall mean the expiration of the most restrictive of advance purchase restrictions, sales restrictions, or discontinue dates as defined in the fare rules associated to the Purchase Commitment.
2. RESPONSIBILITIES OF PARTICIPATING CARRIER
A. Should Participating Carrier elect to exempt specific Subscriber Identifications (SIDs) and/or IATA numbers from having to have a Purchase Commitment for the Participating Carrier’s space, or specific flight numbers from having to have a Purchase Commitment, Participating, Carrier shall list all exemptions in Attachment A attached hereto.
B. Participating Carrier shall be solely responsible for updating all information in their database in order to exempt Worldspan Users and/or specific flight numbers from having to have a Purchase Commitment.
C. Participating Carrier shall be responsible for transmitting OSITK/SSRTK messages to Worldspan when Participating Carrier tickets a Worldspan controlled or created PNR.
D. Participating Carrier shall have access via a Worldspan co-host terminal or GO! SOLO to the Worldspan System and their Worldspan assigned queues.
E. Participating Carrier shall provide specific procedures to Worldspan on how to reinstate space to Worldspan User’s should space be canceled in error.
F. Participating Carrier shall have a procedure in place to Rate Desk Price requested Worldspan PNRs and return the PNRs to Worldspan Users in advance of the Expired Time Limit. Participating Carrier shall list said procedure in Worldspan GRS.
3. RESPONSIBILITIES OF Worldspan
A. Worldspan shall create a new System entry to be used on PNRs that must be priced by a Third Party location (either Participating Carrier or Worldspan User). This entry will set the initial ticket time limit for the PNR at “three (3) days” defined as 72 hours if the departure date is greater than three (3) days defines as 72 hours away or “today” if the departure date is within three (3) days defined as 72 hours of the current date.
B. Worldspan will create a ticketing time limit field in agency controlled PNRs as well as provide a new PNR search parameter to locate PNRs with a specific or range of ticketing time limit dates.
C. Worldspan shall create a new pricing/ticketing parameter that allows agents to designate the exclusion of instant purchase fares.
D. Worldspan shall cancel Participating Carrier space in agency controlled PNRs when the ticketing time limit has expired and the PNR has not been ticketed.
E. Worldspan shall advise Participating Carrier of those PNRs that have had space canceled due to the Expired Time Limit.
F. Worldspan shall only cancel space on Participating Carrier that subscribes to Ticket to Confirm product. Should a PNR contain space on Participating Carrier as well as another Participating Carrier that does not subscribe to this product, only the space on Participating Carrier that subscribes to Ticket to Confirm shall be canceled.
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G. Worldspan shall set up a database for Participating Carrier within five (5) business days of receipt of contract addendum in order to exempt any Worldspan Users from the Ticket to Confirm product.
H. Worldspan shall be responsible for defining the pricing entries that will be treated as the Purchase Commitment as well as maintaining the validity of the Purchase Commitment to the actual itinerary throughout the life of the PNR until ticketing occurs.
I. Worldspan shall be responsible for informing Participating Carrier of any enhancements and/or modifications to the Ticket to Confirm product.
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4. TRANSMISSION EFFECTIVE DATE
Indicate when Participating Carrier will be ready to begin Ticket to Confirm:
Participating Carrier is able to accept Ticket to Confirm effective (date): to be determined
5. FEES
A. Worldspan reserves the right to assess separate fees for the services provided in this Addendum.
B. Worldspan shall charge Participating Carrier the current fee for each segment that is automatically canceled by Worldspan as a result of an Expired Time Limit as defined in the Worldspan Participating Carrier Agreement.
6. TERM
This Addendum shall become effective on the date set forth below and shall continue in effect for a minimum of twelve (12) months. Thereafter it shall continue until terminated by either party upon not less than thirty (30) days’ prior written notice to the other. Notwithstanding the foregoing, in no event shall this Addendum remain in effect beyond the termination date of the Agreement.
7. NO OTHER AMENDMENT
Except as provided herein, all terms and conditions of the Agreement shall remain in fill force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their duly authorized undersigned representatives as of November 15, 2001 .
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Manager - The Americas |
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Airline Sales and Marketing |
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Senior Manager Distribution Planning |
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ATTACHMENT A
Participating Carrier elects to exempt the following Worldspan Subscriber Identifications (SUDs) from the Ticket to Confirm product:
Participating Carrier elects to exempt the following flight numbers from the Ticket to Confirm Product:
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WORLDSPAN
ADDENDUM - SUPPLEMENTAL SERVICES
GO! RES
Main Customer Number: |
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THIS Addendum is by and between Worldspan, L.P. (“Worldspan”) and the Participating Carrier identified below.
Worldspan and Participating Carrier have entered into a Warldspan Participating Carrier Agreement (the “Agreement”).
Worldspan has developed GO! Res as a dial-in product offered to Participating Carrier for use by Participating Carrier to access the Worldspan System by way of a personal computer with a modem and telephone line.
Participating Carrier desires to use GO! Res as specified below.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. DEFINITIONS
GO! RES shall be defined as a product developed for the single user-owned PC location requiring dial-in access to the Worldspan System via an Internet Service Provider (“ISP”). After the Internet connection is completed, the user will connect to the established Universal Resource Locator (“URL”) which in turn will connect to the Worldspan Web browser within the GO! Res Web server. A terminal emulator is combined within the browser.
2. GO! RES FUNCTIONALITY
Participating Carrier will utilize the GO! Res product as a means to access the WorldSpan System in order to maintain Global Reference System (GRS) pages, maintain and update airline schedules, reviewing Passenger Name Records where air space has been booked on Participating Carrier and review Participating Carrier airline fares as booked through the Worldspan System.
3. TRANSMISSION EFFECTIVE DATE
Indicate when Participating Carrier will be ready to accept GO! Res:
ý Participating Carrier is able to accept GO! Res effective (date): ASAP
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o Participating Carrier will send a teletype message to HDQAS1P advising Worldspan of the date Participating Carrier is able to accept GO! Res.
4. RESPONSIBILITIES OF PARTICIPATING CARRIER
A. Participating Carrier shall be responsible for acquiring equipment with the following minimum requirements for optimal use of the GO! Res product:
• Pentium 166 M.Hz processor or higher
• 17”monitor
• 800x600 screen resolution
• l6mbRA.M
• 2mb Video RAM
• 28.8K modem minimum / 56K recommended
• 10mb - 20mb recommended free disk space
B. Participating Carrier shall be responsible for using equipment that has a Windows 95/98/NT operating system and operates ONLY with the Microsoft Internet Explorer 4.0 (or higher) browser.
C. Participating Carrier shall be responsible for proper use of Internet functions and Worldspan functionality.
5. RESPONSIBILITIES OF Worldspan
A. Worldspan will create within Seven (7) business days a unique User ID and Password for Participating Carrier arid establish a user identification number and password for Participating Carrier.
B. Worldspan shall provide assistance to Participating Carrier for use of the GO! Res product however Worldspan shall not provide technical assistance for Internet related functionality or equipment.
C. Worldspan reserves the right to modify or change the GO! Res product at any time including but not limited to the right to modify or change GO! Res based upon industry standards or trends.
D. Worldspan shall provide Participating Carrier with a unique URL to access GO! Res via the Participating Carrier’s designated ISP which is maintained by Participating Carrier.
6. USE OF THE INTERNET
A. Participating Carrier acknowledges that the views and comments expressed by Participating Carrier in electronic communications sent via Worldspan and the Internet do not reflect any review, approval or endorsement by Worldspan.
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B. Participating Carrier shall be responsible for viruses downloaded from the Internet or e-mail attachments and accepts all responsibility and expenses related to reloading Worldspan software.
C. Worldspan reserves the right to access Participating Carrier’s mailbox or other features to resolve problems, system errors or service-related problems.
D. Participating Carrier may not subvert, compromise, or otherwise interfere with the operations or security of any communications network, the Worldspan computing facility, or any other computing facility. Participating Carrier may not attempt or assist others to perform or attempt any of the foregoing actions. Participating Carrier agrees to cooperate with Worldspan in investigating and prosecuting any security breaches that affect or threaten Worldspan security.
E. Participating Carrier shall implement, maintain, and adapt appropriate security measures in accordance with technological development and changing security needs. Appropriate security measures may include (without limitation) establishing a computer network security policy, preventing unauthorized access to computer systems, implementing administrative security controls, installing firewalls, protecting computer resources from insider abuse, providing a single point of contact for responses to security incidents, and monitoring the effectiveness of computer network security.
F. Participating Carrier acknowledges that Worldspan does not provide for e-mail encryption (public and private keys) or virus detection, and is not responsible for risks inherent in transmitting information via e-mail. Failure of Participating Carrier to utilize encryption for sensitive http traffic or virus detection software may result in undetected infection of e-mail or the circumvention of security compliance. Participating Carrier shall be responsible for utilizing appropriate administration procedures to ensure that IDs of terminated employees are removed from the system and only authorized users are given e-mail addresses.
7. FEES
Participating Carrier agrees to pay Worldspan a monthly fee of USD$ 100.00 per access for GO! Res.
8. TERM
This Addendum shall become effective on the date set forth below. Thereafter it shall continue until terminated by either party upon not less than thirty (30) days’ prior written notice to the other. Notwithstanding the foregoing, in no event shall this Addendum remain in effect beyond the termination date of the Agreement.
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9. NO OTHER AMENDMENT
Except as provided herein, all terms and conditions of the Agreement shall remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their duly authorized undersigned representatives as of March 21, 2002.
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Manager - The Americas |
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Airline Sales and Marketing |
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ADDENDUM-SUPPLEMENTAL SERVICES
ACCESSPLUS
THIS Addendum is by and between WORLDSPAN, L. P. (“WORLDSPAN”) and the Participating Carrier identified below.
WORLDSPAN and Participating Carrier have entered into a WORLDSPAN Participating Carrier Agreement (the “Agreement”)
WORLDSPAN desires to provide and Participating Carrier desires to participate in AccessPLUS.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. ACCESSPLUS OPTIONS AND CHARGES
WORLDSPAN provides four (4) levels of AccessPLUS participation to Participating Carriers that participate at the Full Services Level: WORLDSPAN Direct Response, Direct Access, Direct Sell, and AIRLINE SOURCE, including the functionality described herein. Participating Carrier may select any of the four (4) levels of participation by initialing the appropriate choice below; provided, however, that Direct Sell can be chosen only if Participating Carrier is also a Direct Access participant, and AIRLINE SOURCE can be chosen only if Participating Carrier is also a Direct Sell participant. Please initial indicating the level at which you choose to participate:
o WORLDSPAN Direct Response (WORLDSPAN only).
Bookings on Participating Carrier flights will be acknowledged to WORLDSPAN Users through Direct Response according to this Addendum. The charge for Direct Response participation is $2.51 per Booking for Bookings generated by WORLDSPAN Users located in Traffic Conference 1, and $3.01 per Booking for Bookings generated by WORLDSPAN Users located in Traffic Conferences 2 and 3 arising out of Direct Response.
ý WORLDSPAN Direct Access (WORLDSPAN and WORLDSPAN DATAS II).
Participating Carrier flights will be available through Direct Access according to this Addendum. The charge for Direct Access participation is $2.68 per Booking for Bookings generated by WORLDSPAN Users located in Traffic Conference 1, and $3.18 per Booking for Bookings generated by WORLDSPAN Users located in Traffic Conferences 2 and 3 arising out of Direct Access.
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ý WORLDSPAN Direct Sell (WORLDSPAN only).
Bookings on Participating Carrier flights will be made through Direct Sell according to this Addendum. The charge for Direct Sell participation is $2.68 per Booking for Bookings generated by WORLDSPAN Users located in Traffic Conference 1, and $3.18 per Booking for Bookings generated by WORLDSPAN Users located in Traffic Conferences 2 and 3 arising out of Direct Sell.
WORLDSPAN offers two versions of AIRLINE SOURCE participation (WORLDSPAN only). The versions are described below. Please initial indicating the version at which you choose to participate.
ý WORLDSPAN AIRLINE SOURCE (ALS) - Version one (1).
Participating Carrier’s flight availability will be displayed directly from Participating Carrier’s system to WORLDSPAN Users through ALS functionality according to this Addendum. With each inquiry, WORLDSPAN will provide Participating Carrier the identity and location of the WORLDSPAN User, origination and destination points, requested departure date and any trip constructed with one or more of Participating Carrier’s designated ALS flight segments. The charge for ALS Version one (1) participation is $2.88 per Booking for Direct Sell Bookings generated by WORLDSPAN Users located in Traffic Conference 1, and $3.38 per Booking for Direct Sell Bookings generated by WORLDS PAN Users located in Traffic Conferences 2 and 3 arising out of AIRLINE SOURCE.
o WORLDSPAN AIRLINE SOURCE (ALS) - Version two (2).
Participating Carrier’s flight availability will be displayed directly from Participating Carrier’s system to WORLDSPAN Users through ALS functionality according to this Addendum. With each inquiry, WORLDSPAN will provide Participating Carrier with the date, board and off point of the specific Participating Carrier flight(s) being requested and which Participating Carrier has designated as ALS flight segments. The charge for ALS Version two (2) participation is $2.83 per Booking for Direct Sell Bookings generated by WORLDSPAN Users located in Traffic Conference 1, and $3.33 per Booking for Direct Sell Bookings generated by WORLDSPAN Users located in Traffic Conferences 2 and 3 arising out of AIRLINE SOURCE.
2. RESPONSIBILITIES OF PARTICIPATING CARRIER
A. Participating Carrier, at its sole cost and expense, agrees to permit WORLDSPAN Users to access information from Participating Carrier’s system through AccessPLUS, except Direct Response. This includes, but is not limited to: (i) the schedule and availability display used by Participating Carrier’s reservations personnel; and (ii) functions of Participating Carrier’s system listed in Schedule A of this Addendum.
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B. If applicable, Participating Carrier agrees to allow installation of a direct and dedicated communications line between the WORLDSPAN System and Participating Carrier’s system for Direct Access, Direct Sell and/or ALS. Participating Carrier and WORLDSPAN shall share equally the charges for said communications line. Additionally, Participating Carrier agrees to acquire the appropriate hardware for use with Participating Carrier’s system to facilitate the operation of said communications line. Such hardware shall be provided by WORLDSPAN to Participating Carrier at WORLDSPAN’s prevailing rates and terms. Selection and ordering of the hardware and the direct and dedicated communications line shall be as mutually agreed upon by the parties. The mutual agreement may include the decision to use a comparable link via SITA.
C. If Participating Carrier participates in Direct Sell, Participating Carrier agrees upon receipt of the Direct Sell Booking message where the inventory requested is available, to respond indicating inventory is decremented from Participating Carrier’s system prior to “end transaction”. If the inventory is not available, Participating Carrier will immediately generate an unable to sell message and the WORLDSPAN Users may waitlist such unavailable segments when the waitlist is open.
D. If Participating Carrier participates in Direct Response, Participating Carrier agrees to send a positive acknowledgment message, including the PNR record locator of Participating Carrier’s system, upon receipt of a WORLDSPAN User’s booking message.
E. If Participating Carrier participates in ALS, Participating Carrier agrees to send a response to an Inquiry within two (2) seconds of receipt of such Inquiry from the WORLDSPAN System. The response must contain the flight status, classes of service and number of seats to be displayed to the WORLDSPAN User making such request. Participating Carrier agrees that it will return the booking classes in descending order of accepted airline values, e.g., First Class, Business Class, Coach Class, etc. Participating Carrier agrees it will display the same seat counts and class of service with respect to identical, contemporaneous ALS and Direct Access requests by a WORLDSPAN User from one location.
F. If Participating Carrier participates in ALS, Participating Carrier agrees that it will respond to ALS messages from WORLDSPAN as quickly and accurately as it responds to similar inquiries from any other CRS. The information regularly maintained in the internal Database will be displayed if the communication line to the Participating Carrier is inoperative or if the response is not received within two (2) seconds.
G. If Participating Carrier participates in ALS and Participating Carrier consistently does not respond to Inquiries within two (2) seconds, Participating Carrier shall use its best efforts to correct the condition or deficiency causing such delay.
3
H. Participating Carrier who participates in Direct Access, Direct Sell and/or ALS will arrange for the processing of all WORLDSPAN User AccessPLUS booking messages on a priority and current basis and as quickly as it processes similar messages from any other CRS. All AccessPLUS booked segments received by Participating Carrier’s system from WORLDSPAN (including those appended with the unique action codes “LK” and “DK”) will be automatically accepted and confirmed and no “US” or “UC” message will be generated.
I. In those cases when the communications line for Direct Access, Direct Sell and/or ALS between the WORLDSPAN System and Participating Carrier’s system is inoperable, booking messages will be rerouted via the facilities of ARINC or S1TA, as mutually agreed upon. In such cases, when an “LK” “DK” or “SS” booking cannot be electronically accepted by Participating Carrier’s inbound teletype message processing facility for automatic processing, or when an “LK”, “DK” or “SS” booking cannot be electronically accepted by Participating Carrier’s system via the communications line, Participating Carrier will accept passenger(s) for transportation on the same basis as though a reservation has been created and seat inventory adjusted even though over booking may result therefrom and denied boarding compensation may be required, provided however, the foregoing is applicable only if: (i) the passenger’s ticket bears an “OK” status or (ii) Participating Carrier has not returned the booking to either WORLDSPAN or the original WORLDSPAN User within twelve (12) hours of the message transmission from the WORLDSPAN System; provided further, however, sub-clause (ii) shall not apply to “LK” or “DK” bookings.
Should Participating Carrier’s inbound message processing facility be unable to recognize and accept “LK” and/or “DK” bookings, for Direct Access, Direct Sell and/or ALS, Participating Carrier shall, at its sole cost and expense, modify said inbound message processing facility to recognize and accept “LK” and/or “DK” bookings no later than ninety (90) days after the date of this Addendum.
J. Participating Carrier shall provide help desk and such other technical support as may be reasonably necessary to serve WORLDSPAN Users.
K. Participating Carrier agrees to give WORLDSPAN at least ninety (90) days prior written notice of any changes to Participating Carrier’s system which may affect the AccessPLUS capability including, but not limited to, common language translation. Should changes to Participating Carrier’s programs require changes to AccessPLUS, Participating Carrier agrees to reimburse WORLDSPAN for the cost of such changes at WORLDSPAN’s then prevailing rates.
L. Participating Carrier shall establish and operate its AccessPLUS connection for Direct Access, Direct Sell and/or ALS as defined in WORLDSPAN’s applicable technical/functional documentation, including support of WORLDSPAN’s communications protocol as mutually agreed upon.
4
M. Participating Carrier shall complete the technical/functional documentation appropriate to the level of AccessPLUS participation selected and return it to WORLDSPAN within thirty (30) days of the date of this Addendum.
3. RESPONSIBILITIES OF WORLDSPAN
A. WORLDSPAN shall provide Participating Carrier with appropriate technical/functional specifications for the selected level(s) of AccessPLUS participation.
B. WORLDSPAN shall maintain and operate AccessPLUS, and shall cooperate with Participating Carrier in resolving any problems in the maintenance of the applicable communications lines between the WORLDSPAN System(s) and Participating Carrier’s system.
C. WORLDSPAN will provide WORLDSPAN Users with direct inquiry capability using ALS or Direct Access, as appropriate, into Participating Carrier’s system to obtain real time information and system generated inquiries by means of AccessPLUS.
For markets served by Participating Carrier, such schedule, availability, fare and flight information (as displayed in Participating Carrier’s system) will be provided to WORLDSPAN Users through Direct Access via common language translations where possible, subject to constraints and processing limitations of Participating Carrier’s system. However, in markets not served by Participating Carrier, the WORLDSPAN User will be advised that Participating Carrier does not provide service in the requested market.
D. All PNR’s will be created, stored and modified in the WORLDSPAN System for transmission to Participating Carrier pursuant to industry standards and as further set forth herein.
E. If Participating Carrier participates in ALS, WORLDSPAN will display Participating Carrier flight availability provided through ALS as a part of any display which includes Participating Carrier flights to WORLDSPAN Users. WORLDSPAN will combine the information taken from its Internal Database with the information provided by Participating Carrier through ALS and display it to the WORLDSPAN User.
F. WORLDSPAN Users will be able to confirm reservations up to the number of seats. reflected in the Participating Carrier’s system availability display when creating the PNR in the WORLDSPAN System, with the exception of Direct Response.
5
G. If Participating Carrier participates in Direct Access, Direct Sell, and/or ALS, an indicator for Direct Access, Direct Sell or ALS will be included in all displays from WORLDSPAN containing Participating Carrier’s flight availability to designate Participating Carrier as an AccessPLUS participant.
4. JOINT TERMS AND CONDITIONS
A. In the event that either Participating Carrier or WORLDSPAN experiences a system problem beyond its reasonable control, or a scheduled system outage, then either party shall have the right to temporarily inhibit AccessPLUS during the period of time that such problem or scheduled outage exists. If the outage is a scheduled Participating Carrier system outage, then Participating Carrier shall notify WORLDSPAN as early in advance as possible.
B. Each party agrees to devote resources sufficient to complete the programming necessary to implement AccessPLUS and will use its best efforts to implement AccessPLUS as indicated on Schedule B. Except as otherwise expressly provided herein, each party shall be responsible for its costs incurred as a result of this Addendum. Participating Carrier acknowledges that reservation agents of the WORLDS PAN Carriers may access Direct Access information pursuant to this Addendum.
C. In the event that the WORLDSPAN System or Participating Carrier’s system reaches capacity limits, Participating Carrier and WORLDSPAN will implement agreed upon mechanisms and/or other procedures reasonably necessary to stabilize such system.
D. In the event there is a delay in any Participating Carrier response to any Inquiry resulting from problems in the data communications line between the WORLDSPAN System and Participating Carrier’s system, then WORLDSPAN and Participating Carrier will confer and implement mutually agreed modifications for the purpose of improving said communication line to ensure WORLDSPAN Users receive timely responses applicable to the agreed to AccessPLUS level.
E. If Participating Carrier participates in ALS, each month WORLDSPAN and Participating Carrier shall make available to the other, at no additional charge, documentation to ensure the AIRLINE SOURCE/Direct Sell program is operating at a level mutually acceptable to both parties. These reports shall include sufficient data to allow each party to review number of messages send/received, time-outs, average response time and circuit utilization. These reports shall also include the same information for the peak day within the month.
6
5. FEES
Participating Carrier shall pay WORLDSPAN’s charges for AccessPLUS as established according to the Agreement from time to time and in the manner provided in the Agreement.
WORLDSPAN will not charge ALS Participants the Direct Response charge for Bookings that result from the malfunction or failure of the Direct Sell communications link.
Participating Carrier will be charged at the Full Services rate for any Booking that, due to the two character action code input by the WORLDSPAN User, does not result in a message to Participating Carrier’s system.
6. TERM
This Addendum shall become effective on the date set forth below, and shall continue in effect for a minimum of twelve (12) months. Thereafter, it shall continue until terminated by either party on not less than thirty (30) days prior written notice. The foregoing notwithstanding, WORLDSPAN may terminate this Addendum at any time with respect to a WORLDSPAN System if it elects to terminate the AccessPLUS option for all carriers in that WORLDSPAN System. In no event shall this Addendum remain in effect beyond the termination date of the Agreement.
7. NO OTHER AMENDMENT
Except as provided herein, all terms and conditions of the Agreement shall remain in full force and effect. This Addendum shall supersede any prior Addendum - Supplemental Services - AccessPLUS.
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their duly authorized undersigned representatives as of March 1, 1994.
PARTICIPATING CARRIER |
|
WORLDSPAN, L.P. |
|
|
|
|
|
Continental Airlines |
|
|
|
(Carrier Name) |
|
|
|
|
|
|
|
/s/ Xxxxxxx Xxxxxxx |
|
/s/ Xxxxxxx X. Xxx |
|
(Signature) |
|
(Signature) |
|
|
|
|
|
Xxxxxxx Xxxxxxx |
|
Xxxxxxx X. Xxx |
|
(Name) |
|
Director |
|
Vice President - Revenue Management |
|
Airline Industry Marketing |
|
(Title) |
|
|
|
7
ACCESSPLUS ADDENDUM - DEFINITIONS
EXHIBIT A
The following definitions are from Article 1, Definitions, of the WORLDSPAN Participating Carrier Agreement for the convenience of the parties:
AccessPLUS shall mean a group of Supplemental Services providing premium connectivity between the WORLDSPAN System and Participating Carrier’s system, including Direct Response, Direct Access, Direct Sell, and AIRLINE SOURCE permitting WORLDSPAN Users to obtain data and make bookings through the use of standard command entries.
Inquiry shall mean the availability request message to Participating Carrier generated when a WORLDSPAN User requests. flight availability involving one or more Participating Carrier flights that have been designated for AIRLINE SOURCE by a participating carrier.
Internal Database shall mean the database normally maintained by WORLDSPAN including participating carriers schedules, flight class, and flight status information.
WORLDSPAN AIRLINE SOURCE shall mean the capability of the WORLDSPAN System to communicate with Participating Carrier’s system in a real time mode each time a WORLDSPAN User requests an availability display involving a Participating Carrier flight, and provide a transparent response to such User based on information provided from Participating Carrier’s system. (AIRLINE SOURCE is not available for WORLDSPAN DATAS II.)
WORLDSPAN Direct Access shall mean the capability of WORLDSPAN Users to directly access Participating Carrier’s System to obtain real time information pertaining to Participating Carrier’s services.
WORLDSPAN Direct Response shall mean the capability of Participating Carrier to directly respond to WORLDSPAN Users’ teletype Bookings. The Participating Carrier’s PNIR File Address (Record Locator) is requested and upon receipt of same, WORLDSPAN appends an indicator to the appropriate segment line in the WORLDSPAN PNR itinerary field and stores the Participating Carrier’s PNR File Address in the WORLDSPAN PNR for display by the user. (Direct Response is not available for WORLDSPAN DATAS II.)
WORLDSPAN Direct Sell shall mean the capability of WORLDSPAN Users to directly access Participating Carrier’s System in real time mode to sell and decrement Participating Carrier’s inventory prior to Passenger Name Record (PNR) “end transaction” in the WORLDSPAN System. Direct Sell participation also includes Participating Carrier’s ability to generate a positive acknowledgment message, including the file address of Participating Carrier’s system, to the WORLDSPAN User upon completion of successful filing of the PNR in Participating Carrier’s system. (Direct Sell is not available for WORLDSPAN DATAS II.)
8
SCHEDULE A
ACCESSPLUS FEATURES
WORLDSPAN Direct Response
1. PNR File Address return upon receipt of teletype Booking
WORLDSPAN Direct Access
1. Schedules
2. Availability
3. Scroll Capability
4. Flight Information
5. Fares
6. Fare Rules
7. Reference System (DRS/GRS)
8. Seat Maps
9. Last Seat Availability
10. PNR Display
WORLDSPAN Direct Sell
All Direct Response and Direct Access features are included, in addition to:
1. Real-time decrement of inventory
• Manual segment sell
• Sell from availability
2. Positive Acknowledgment
WORLDSPAN AIRLINE SOURCE
All Direct Sell Features are included, in addition to:
1. Real-lime availability responses from Participating Carrier system.
2. Identity and location of the WORLDSPAN User (Version 1).
3. Origin and destination points of availability request and any trip constructed with one or more of Participating Carrier’s designated ALS flight segments (Version 1).
4. Date, board and off point of specific Participating Carrier flight(s) requested and designated by Participating Carrier as ALS flight segments.
9
SCHEDULE B
IMPLEMENTATION SCHEDULE
1. Upon execution and return of the AccessPLUS Addendum including this implementation schedule, a specifications document and questionnaire will be sent to Participating Carrier. WORLDSPAN will contact Participating Carrier to ensure receipt of the document and schedule a technical meeting. The specifications document and questionnaire must be reviewed, completed and returned within thirty (30) days of receipt.
PLEASE COMPLETE:
Participating Carrier Specifications Document Contact:
Name: |
Xxxx Xxxxxxx |
Address: |
EDS |
|
0000 Xxxx Xxxxx |
|
Xx Xxxxxxx, XX 00000 |
|
Phone: 000-000-0000 |
Fax: |
000-000-0000 |
Teletype: |
LAXSDCO |
Return completed document specifications to:
Manager - AccessPLUS
CRS and Airline Development
WORLDSPAN
000 Xxxxxxxx Xxxxxxx, X.X. Xxxxx 0000
Xxxxxxx, Xxxxxxx 00000 XXX
Phone: |
000-000-0000 |
Fax: |
000-000-0000 |
Teletype: |
DPCIS1P Project Manager - AccessPLUS |
2. Upon receipt of the completed specifications document, WORLDSPAN will furnish an agenda to Participating Carrier and finalize any outstanding issues.
3. Both parties agree to write this project’s specifications and obtain their respective system evaluations within 45 days of the technical meeting.
4. Once the evaluations are received, a subsequent meeting or conference call will be scheduled within fourteen (14) days of the writing of the specifications, to discuss time estimates and establish actual hands-on programming scheduling. At this time, an implementation date will be established.
10
WORLDSPAN
SCHEDULE D
DEVELOPMENT AND IMPLEMENTATION
This Schedule D to the Worldspan Addendum - Supplemental Services ACCESSPLUS (“Schedule D”), is made and effective the 30th day of October, 2000. This Schedule D applies only to the development and implementation of the products selected below.
A. DEFINITIONS
Unless otherwise indicated, capitalized terms herein shall have the meanings set forth in the Agreement and the Worldspan Addendum-Supplemental Services AccessPLUS (“Addendum”). In addition, for the purposes of Schedule D, the following capitalized terms shall have the meanings described below:
Clone shall mean that Participating Carrier will use functionality previously developed and implemented by Worldspan for another carrier hosted in the system that hosts Participating Carrier.
Complete Booking Record shall mean the functionality that allows Worldspan to generate all air segments in the PNR to Participating Carrier via teletype when a Worldspan Subscriber “ends transaction” provided that at least one of the flight segments contains Participating Carrier’s designated airline code.
Direct Access Availability Conversion to EDIFACT shall mean the conversion of the Direct Access availability messages between Worldspan and Participating Carrier from terminal emulation to EDIFACT.
Direct Sell Conversion to EDIFACT shall mean the conversion of the Direct Sell messages between Worldspan and Participating Carrier from terminal emulation to EDIFACT.
EDIFACT shall mean Electronic Data Interchange For Administration, Commerce and Transport and shall refer to those message standards as approved by ATA/IATA Passenger and Airport Data Interchange Standards (PADIS).
EDIFACT Version Upgrade shall mean the conversion of an existing application that uses EDIFACT message standards to an enhanced version of EDIFACT as approved by ATA/IATA PADIS.
Full shall mean that Worldspan has not previously developed and implemented the functionality for any carrier hosted in Participating Carrier’s system.
Interactive Frequent Traveler Name and Number Verification shall mean the capability of Worldspan Users to directly access Participating Carrier’s system in real time mode to verify a passenger’s participation in Participating Carrier’s frequent traveler program prior to “end transaction” in the Worldspan System. Interactive Frequent Traveler Name and Number Verification includes Participating Carrier’s ability to generate a reply message in real time mode indicating whether or not a passenger’s name and frequent traveler number match in the Participating Carrier’s system.
Interactive Seat Selection shall mean the capability of Worldspan Users to directly access Participating Carrier’s system in real time mode to reserve a specific seat and decrement Participating Carrier’s seat inventory prior to “end transaction” in the Worldspan System. Interactive Seat Assignment includes Participating Carrier’s ability to generate a reply message with the specific seat assignment to the Worldspan User in real time mode.
Interactive Waitlist shall mean the capability of Worldspan Users to directly access Participating Carrier’s system in real time mode to place a passenger’s name on the waitlist of a Participating Carrier’s flight prior to “end transaction” in the Worldspan System. Interactive Waitlist includes Participating Carrier’s ability to generate a reply message in real time mode indicating whether or not the passenger has been waitlisted.
Journey Data shall mean the air segments in the PNR itinerary field at the time a Worldspan User generates an AccessPLUS message. Journey Data may be included in the following interactive messages to Participating Carrier’s system: Direct Access Availability via EDIFACT (“Journey Data DIA”); Direct Sell (“Journey Data D/S”); AIRLINE SOURCE (“Journey Data A/S”).
Married Segment Logic shall mean the capability of a Participating Carrier to designate two or more air segments in an itinerary as a marriage.
Point Of Sale shall mean that part of a message from the Worldspan System that identifies information about the Worldspan User, including, but not limited to, the IATA/ARC/ERSP number or pseudo-IATA number, Subscriber Identification (SID) and country code.
Selective Polling shall mean that the Worldspan System will only communicate with Participating Carrier’s system using AIRLINE SOURCE functionality when a Worldspan User requests an availability display involving flights specified by Participating Carrier. Availability displays that do not meet the Selective Polling criteria shall display Participating Carrier flight availability based on the Availability Status (AVS) messages transmitted to the Worldspan System by Participating Carrier.
B. PRE-REQUISITES
In addition to other pre-requisites that may exist, the following pre-requisites apply:
1. Direct Sell requires participation in Direct Access.
2. AIRLINE SOURCE requires participation in Direct Sell.
3. Complete Booking Record, Journey Data A/S, Journey Data D/S, Journey Data D/A, Married Segment Logic, and Selective Polling require participation in AIRLINE SOURCE.
4. Interactive Waitlist, Interactive Frequent Traveler Name and Number Verification, and Interactive Seat Selection require participation in Direct Sell.
C. DEVELOPMENT AND IMPLEMENTATION FEES
1. Participating Carrier shall pay a one-time development and implementation fee per product as selected below. Participating Carrier shall pay 50% of the development and implementation fee for the product selected below upon execution of this Schedule D by both parties and the remaining 50% shall be due and payable upon project completion. In the event that development and implementation exceeds the maximum hours allocated for that product, then Worldspan reserves the right to charge Participating Carrier, and Participating Carrier agrees to pay, for the cost of any additional hours at the rate of Ninety-one Dollars ($91.00) per hour, which shall be due and payable upon project completion: provided, however, that Worldspan shall provide Participating Carrier with written notice when it reaches the total allocated hours which notice shall include a good faith estimate of the total additional hours required to develop and implement the selected product an in no event shall the number of additional hours exceed 10% of the allocated hours.
2. Participating Carrier requests the development and implementation of the products indicated by initials:
Product |
|
Development
and |
|
Allocated |
|
|
o Direct Response |
|
none |
|
n/a |
|
|
o Direct Access - Clone |
|
$ |
31,500.00 |
|
450 |
|
o Direct Access - Full |
|
$ |
59,500.00 |
|
850 |
|
o Direct Access Availability Conversion to |
|
$ |
41,000.00 |
|
450 |
|
o EDIFACT - Clone |
|
|
|
|
|
|
o Direct Access Availability Conversion to |
|
$ |
81,900.00 |
|
900 |
|
EDIFACT - full |
|
|
|
|
|
|
o Direct Sell - Clone |
|
$ |
31,500.00 |
|
450 |
|
o Direct Sell - Full |
|
$ |
56,000.00 |
|
800 |
|
o Direct Sell Conversion to EDIFACT |
|
$ |
72,800.00 |
|
800 |
|
o AIRLINE SOURCE - Clone |
|
$ |
38,500.00 |
|
550 |
|
o AIRLINE SOURCE - Full |
|
$ |
63,000.00 |
|
900 |
|
o Married Segment Logic |
|
$ |
50,100.00 |
|
550 |
|
ý Selective Polling |
|
$ |
17,000.00 |
|
200 |
|
o Complete Booking Record |
|
$ |
63,700.00 |
|
700 |
|
o Journey Data A/S, D/S, D/A |
|
$ |
27,300.00 |
|
300 |
|
o Interactive Waitlist |
|
$ |
11,800.00 |
|
130 |
|
o Point of Sale |
|
$ |
11,800.00 |
|
130 |
|
o Interactive Seat Selection - Clone |
|
$ |
41,000.00 |
|
450 |
|
o Interactive Seat Selection - Full |
|
$ |
72,800.00 |
|
800 |
|
o EDIFACT Version Upgrade |
|
$ |
31,900.00 |
|
350 |
|
3. Participating Carrier shall pay fees for the development and implementation of additional products, enhancements or upgrades selected by Participating Carrier from time to time at Worldspan’s then prevailing rates, terms and conditions and upon completion of an additional Schedule D.
D. Participating Carrier shall pay fees for the development and implementation of the products selected above in accordance with the payment schedule set forth in paragraph Cl.
E. Worldspan and Participating Carrier shall hold the terms and conditions agreed to herein in confidence.
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be exeuted by their duly authorized undersigned representatives.
PARTICIPATING CARRIER |
|
Worldspan, L.P. |
|
||
|
|
|
|
||
|
|
|
|
||
Continental Airlines, Inc. |
|
|
|
||
(Carrier Name) |
|
|
|
||
|
|
|
|
||
By: |
/s/ Xxxxxxxxxx X. Xxxx |
|
By: |
/s/ Xxxxxxxx X. Xxxxxxx |
|
(Signature) |
|
(Signature) |
|
||
|
|
|
|
||
Xxxxxxxxxx X. Xxxx |
|
Xxxxxxxx X. Xxxxxxx |
|
||
(Name) |
|
Manager |
|
||
|
|
Airline and Served |
|
||
Manager, GDS Relations |
|
Affiliate Sales and Marketing |
|
||
(Title) |
|
|
|
||
ADDENDUM - SUPPLEMENTAL SERVICES
SEAT SELECTION/BOARDING PASS
THIS Addendum is by and between WORLDSPAN, L.P. (“WORLDSPAN”) and the Participating Carrier identified below.
WORLDSPAN and Participating Carrier have entered into a Participating Carrier Agreement (the “Agreement”).
WORLDSPAN has developed a procedure for transmitting boarding pass information to WORLDSPAN Users to enable them to issue boarding passes for Participating Carrier’s flights.
Participating Carrier wishes to permit such boarding pass issuance by WORLDSPAN Users.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, contained, the parties hereto agree as follows:
1. RESPONSIBILITIES OF PARTICIPATING CARRIER
A. Pursuant to procedures developed by WORLDSPAN from time to time, Participating Carrier shall transmit seat selection and boarding pass information to WORLDSPAN Users through the WORLDSPAN Systems. Such information will be transmitted within two (2) hours of a request for the same received by Participating Carrier from a WORLDSPAN User and such information shall appear on the boarding pass in such manner as WORLDSPAN shall determine from time to time. Boarding pass information shall be transmitted by Participating Carrier only with respect to Participating Carrier flight segments and each WORLDSPAN User shall be provided the capability of issuing boarding passes through each WORLDSPAN System on all Participating Carrier flights.
B. Participating Carrier agrees to modify its internal reservations system, at Participating Carrier’s sole cost and expense: (i) to receive special service requests (“SSR”) via teletype (or other communications method as agreed upon by the parties) from WORLDSPAN Users for a seat assignment; (ii) to respond to WORLDSPAN User SSR by authorizing issuance of a Participating Carrier boarding pass; and (iii) to otherwise modify Participating Carrier’s system to provide the boarding pass capability described herein.
C. Participating Carrier will establish priority processing for SSR messages generated from WORLDSPAN Users requesting prereserved seats.
D. Participating Carrier agrees promptly to advise WORLDSPAN of seat changes and/or seat cancellations made directly through Participating Carrier’s systems when the original seat selection was confirmed via the WORLDSPAN System.
1
E. Participating Carrier elects to have and offer to WORLDSPAN Users the following services (Please initial whether Alternative 1, 2 or 3 is preferred):
JN |
|
Alternative 1: |
|
Seat Selection Services and Boarding Pass Services |
|
|
|
|
|
|
|
Alternative 2: |
|
Seat Selection Services only. |
|
|
|
|
|
|
|
Alternative 3: |
|
Seat Selection Services and Boarding Pass Services on selected flights. |
|
2. RESPONSIBILITIES OF WORLDSPAN
A. WORLDSPAN, at no cost to Participating Carrier, will provide sufficient space in a general DRS/GRS category solely for Participating Carrier to create and maintain a display of seat maps by aircraft type, in the format designated by WORLDSPAN and other procedural information pertinent to Participating Carrier’s participation in the Boarding Pass Issuance Program.
B. WORLDSPAN will make available to WORLDSPAN Users the ability to generate boarding passes on Participating Carrier’s flights according to this Addendum.
C. WORLDSPAN reserves the right to limit, modify, suspend, or discontinue any WORLDSPAN System seat selection and/or boarding pass services at any time in WORLDSPAN’s sole discretion.
D. WORLDSPAN reserves the right to assess separate fees for the services provided in this Addendum.
3. TERM
This Addendum shall become effective on February 1, 1991, and shall be coterminus with the Agreement but may, in any event, be terminated by either party at any time, without terminating the Agreement, upon not less than thirty (30) days prior written notice to the other.
2
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their duly authorized undersigned representatives as of February 1, 1991.
PARTIPATING CARRIER |
|
WORLDSPAN, L. P. |
|
||||
|
|
|
|
|
|||
/s/ Xxxx Xxxxxx |
|
|
|
|
|||
|
|
|
|
|
|||
By: |
Xxxx Xxxxxx |
|
By: |
/s/ |
Xxxxxxx X. Xxx |
|
|
|
|
|
|
Xxxxxxx X. Xxx |
|
||
Title: |
Vice President - Marketing |
|
|
|
Director-Airline and |
|
|
|
|
|
|
Associate Sales |
|
||
CONTINENTAL AIRLINES |
|
|
|
|
|||
3
ADDENDUM-SUPPLEMENTAL SERVICES
DRS/GRS
THIS DRS/GRS Addendum is by and between WORLDSPAN, L.P. and the Participating Carrier identified below.
WORLDSPAN and Participating Carrier have entered into a WORLDSPAN Participating Carrier Agreement (the “Agreement”).
In addition to the services offered in the Agreement, WORLDSPAN desires to provide and Participating Carrier desires to participate in the PARS Direct Reference System (“DRS”) and/or the DATAS II General Reference System (“GRS”).
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. DRS/GRS LEVELS
Participating Carrier designates one of the following service levels by placing a check xxxx next to its selection. Availability of service is subject to completion of a WORLDSPAN Equipment and Software Agreement and payment of the charges provided therein. All charges are stated in U.S. dollars.
JN Level 1 (DATAS II and PARS) - $1,750 per month
• 88 pages, 95 lines per page (PARS)
• 50 pages, 99 lines per page (DATAS II)
• Daily use of WORLDSPAN electronic briefings.
• Number of WORLDSPAN User accesses, on request
• Participating Carrier creates/updates via its own DATAS II and PARS Terminals
Level 2 (DATAS II ONLY) - $600 per month
• 50 pages, 99 lines per page
• Daily use of electronic briefings.
• Number of WORLDSPAN User accesses, on request
• Participating Carrier creates/updates via its own DATAS II terminal
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Level 3 (PARS ONLY) - $1,400 per month
• 88 pages, 95 lines per page
• Daily use of electronic briefings.
• Number-of WORLDSPANUser accesses, on request
• Participating Carrier creates/updates via its own PARS terminal
2. RESPONSIBILITIES OF PARTICIPATING CARRIER
A. Participating Carrier agrees to pay the charges for DRS/GRS in the manner provided in the Agreement.
B. Participating Carrier shall comply with WORLDSPAN’s guidelines, formats and procedures for update of DRS/GRS as such may be changed from time to time on not less than sixty (60) days advance notice by WORLDSPAN.
C. Participating Carrier will input and update its DRS/GRS through equipment provided by WORLDSPAN pursuant to an Equipment and Software Agreement.
D. WORLDSPAN assumes no responsibility or liability for the accuracy of Participating Carrier’s information in DRS/GRS. All information entered into DRS/GRS by Participating Carrier is subject to WORLDSPAN’s approval, which approval will not be unreasonably withheld. Participating Carrier will not enter information into DRS which is misleading, defamatory, or offensive. Participating Carrier will indemnify, defend, and hold harmless WORLDSPAN, its partners, affiliates, directors, officers, employees and agents from and against all liabilities and claims, including attorneys’ fees, arising out of or connected with information entered into DRS/GRS by Participating Carrier. WORLDSPAN may terminate or suspend, in whole or in part, Participating Carrier’s privilege to enter, store, and maintain information in DRS/GRS if Participating Carrier abuses or misuses DRS/GRS.
3. RESPONSIBILITIES OF WORLDSPAN
A. WORLDSPAN will create and maintain the DRS/GRS facility in the WORLDSPAN Systems.
B. WORLDSPAN shall provide Participating Carrier with guidelines, formats and procedures for update of DRS/GRS.
C. WORLDSPAN reserves the right to monitor the DRS/GRS for compliance with WORLDSPAN’s guidelines, formats and procedures described above.
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4. TERM
This Addendum shall become effective on February 1, 1991, and shall continue in effect for a minimum of twelve (12) months. Thereafter, it shall continue until cancelled by either party upon not less than thirty (30) days’ prior written notice. In no event shall this Addendum remain in effect beyond the termination date of the Agreement. WORLDSPAN reserves the right to modify or terminate DRS or GRS. If WORLDSPAN decides to terminate DRS or GRS, it may terminate this Addendum at any time upon not less than thirty (30) days’ prior notice.
5. NO OTHER AMENDMENT
Except as provided herein, all terms and conditions of the Agreement shall remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their duly authorized undersigned representatives as of February 1, 1991.
PARTICIPATING CARRIER |
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WORLDSPAN, L.P. |
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/s/ Xxxx Xxxxxx |
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BY: |
Xxxx Xxxxxx |
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BY: |
/s/ Xxxxxxx X. Xxx |
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Xxxxxxx X. Xxx |
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Director-Airline and |
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TITLE: |
Vice President - Marketing |
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Associate Sales |
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CONTINENTAL AIRLINES |
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WORLDSPAN
ADDENDUM - SUPPLEMENTAL SERVICES
BILLING INFORMATION DATA TAPES
THIS Addendum is by and between WORLDSPAN, L.P. (“WORLDSPAN”) and the Participating Carrier identified below.
WORLDSPAN and Participating Carrier have entered into a WORLDSPAN Participating Carrier Agreement (the “Agreement”).
WORLDSPAN provides certain information to Participating Carrier in connection with the invoice for amounts due for Bookings made in the WORLDSPAN System.
Participating Carrier desires to receive, and WORLDSPAN desires to provide such information (the “Billing Information Data Tape” or “BIDT”) subject to the terms of the Addendum.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. BIDT FORMAT.
Participating Carrier designates, with initials next to the appropriate selection, the BIDT format it desires, and WORLDSPAN agrees to supply same according to this Addendum.
o A. Square Cartridge
ý B. CD-ROM
2. RESPONSIBILITIES OF PARTICIPATING CARRIER.
A. Participating Carrier may use the BIDT and the information included thereon for the purpose of reconciling and confirming the accuracy and completeness of the amount included on an associated invoice and for the purpose of determining compliance by WORLDSPAN users (and processing costs to WORLDSPAN users for non-compliance) with Participating Carrier’s policies and procedures. Participating Carrier agrees that it will not use the BIDT information for any other purpose unless otherwise agreed to by WORLDSPAN. Participating Carrier shall not copy or reproduce the BIDT or the information thereon except for the purpose of utilizing the BIDT as provided herein. Participating Carrier shall not sell, assign, transfer, convey or otherwise provide to anyone else any BIDT or information thereon, in whole or in part, without the express prior written consent of WORLDSPAN. Notwithstanding the foregoing, WORLDSPAN acknowledges and agrees that Participating Carrier may provide the BIDT and
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information thereon to any third party engaged by Participating Carrier to process the BIDT and information thereon for the purposes of this Addendum.
B. Participating Carrier agrees to pay WORLDSPAN all amounts due under the Agreement and this Addendum in full without deduction, set off or counterclaim. In the event that Participating Carrier believes that any amount charged to it by WORLDSPAN is inaccurate, then Participating Carrier may submit a credit request to WORLDSPAN which shall adhere to the requirements for submitting credit requests to WORLDSPAN as specified in Attachment A attached hereto and incorporated herein. If Participating Carrier defaults under the terms of the Agreement, WORLDSPAN may, in its sole discretion,, suspend or terminate this Addendum in whole or in part.
3. RESPONSIBILITIES OF WORLDSPAN.
A. WORLDSPAN agrees to deliver BIDT to Participating Carrier, using the BIDT format selected in Paragraph 1.
B. WORLDSPAN shall supply BIDT to Participating Carrier on a monthly basis commencing not more than thirty (30) days following the date of this Addendum.
C. WORLDSPAN agrees to provide Participating Carrier with fixed format record layout with all data elements, element descriptions, displacements and tape specifications with delivery of BIDT. WORLDSPAN reserves the right to modify any or all components or the format of any of the BIIDT from time to time.
D. Subject to applicable CRS rules, WORLDSPAN reserves the right to modify or discontinue any or all BIDT at its discretion, and Participating Carrier acknowledges that any WORLDSPAN BIDT will contain only such billing and sales data as WORLDSPAN may elect to generate from any WORLDSPAN System from time to time.
E. WORLDSPAN agrees to deliver BIDT to Participating Carrier at the following address:
Name: |
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Xxxxxxxxxx X. Xxxx |
Company/Department |
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Continental Airlines, Inc./Distribution Planning |
Street Address: |
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0000 Xxxxx Xxxxxx |
Xxxxx |
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Xxxx/Xxxxx |
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Xxxxxxx, XX |
Postal Code/County: |
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77002 / USA |
Telephone: |
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000-000-0000 |
Participating Carrier may change its delivery address for BIDT by providing WORLDSPAN with thirty (30) days’ notice of the change of delivery address.
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F. In the event WORLDSPAN introduces a CRS other than WORLDSPAN, then WORLDSPAN shall make available BIDT from that new CRS similar to the BIDT available for WORLDSPAN.
4. FEES.
Participating Carrier agrees to pay WORLDSPAN Fifty Dollars ($50.00) per month for BIDT provided pursuant to this Addendum. Upon Participating Carrier’s request, historical BIDT is available for a period of six (6) months back from the date of request at a cost of Five Hundred Dollars ($500.00) per historical month.
5. TERM.
This Addendum shall become effective on the date set forth below, and shall continue in effect for a minimum of six (6) months. Thereafter, it shall continue until canceled by either party on not less than thirty (30) days’ prior written notice. In no event shall this Addendum remain in effect beyond the termination date of the Agreement.
6. NO OTHER AMENDMENT.
Except as provided herein, all terms and conditions of the Agreement shall remain in full force and effect.
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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized undersigned representatives as of October 11, 2000.
PARTICIPATING CARRIER |
WORLDSPAN, L.P. |
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Continental Airlines, Inc. |
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(Carrier Name) |
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/s/ Xxxxxxxxxx X. Xxxx |
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/s/ Xxxxx Xxxxxxx |
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(Signature) |
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(Signature) |
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Xxxxxxxxxx X. Xxxx |
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Xxxxx Xxxxxxx |
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(Name) |
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(Name) |
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Manager, GDS Relations |
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Manager, Airline Sales & Marketing |
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(Title) |
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WORLDSPAN
ADDENDUM - SUPPLEMENTAL SERVICES
GO! SOLO
THIS Addendum is by and between WORLDSPAN, L.P. (“WORLDSPAN”) and the Participating Carrier identified below.
WORLDSPAN and Participating Carrier have entered into a WORLDSPAN Participating Carrier Agreement (the “Agreement”).
WORLDSPAN has developed GO! SOLO as a dial-in product offered to Participating Carrier for use by Participating Carrier to access the WORLDSPAN System by way of a personal computer with a modem and telephone line.
Participating Carrier desires to use GO! SOLO as specified below.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. DEFINITIONS
GO! SOLO shall be defined as a product developed for the single user-owned PC location requiring dial-in access to the WORLDSPAN System via an Internet Service Provider (“ISP”). After the Internet connection is completed, the user will connect to the established Universal Resource Locator (“URL”) which in turn will connect to the WORLDSPAN Web browser within the GO! SOLO Web server. A terminal emulator is combined within the browser.
2. GO! SOLO FUNCTIONALITY
Participating Carrier will utilize the GO! SOLO product as a means to access the WORLDSPAN System in order to maintain Global Reference System (GRS) pages, maintain and update airline schedules, reviewing Passenger Name Records where air space has been booked on Participating Carrier and review Participating Carrier airline fares as booked through the WORLDSPAN System.
3. TRANSMISSION EFFECTIVE DATE
Indicate when Participating Carrier will be ready to accept GO! SOLO:
o Participating Carrier is able to accept GO! SOLO effective (date):
o Participating Carrier will send a teletype message to HDQAS1P advising WORLDSPAN of the date Participating Carrier is able to accept GO! SOLO.
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4. RESPONSIBILITIES OF PARTICIPATING CARRIER
A. Participating Carrier shall be responsible for acquiring equipment with the following minimum requirements for optimal use of the GO! SOLO product:
• Pentium 166 MHz processor or higher
• 17” monitor
• 800x600 screen resolution
• l6mb RAM
• 2mb Video RAM
• 28.8K modem minimum / 56K recommended
• 10mb - 20mb recommended free disk space
B. Participating Carrier shall be responsible for using equipment that has a Windows 95 operating system and operates ONLY with the Microsoft Internet Explorer 4.0 (or higher) browser.
C. Participating Carrier shall be responsible for proper use of Internet functions and WORLDSPAN functionality.
5. RESPONSIBILITIES OF WORLDSPAN
A. WORLDSPAN will create within three (3) business days a unique User ID and Password for Participating Carrier and establish a user identification number and password for Participating Carrier.
B. WORLDSPAN shall provide assistance to Participating Carrier for use of the GO! SOLO product however WORLDSPAN shall not provide technical assistance for Internet related functionality or equipment.
C. WORLDSPAN reserves the right to modify or change the GO! SOLO product at any time including but not limited to the right to modify or change GO! SOLO based upon industry standards or trends.
D. WORLDSPAN shall provide Participating Carrier with a unique URL to access GO! SOLO via the Participating Carrier’s designated ISP which is maintained by Participating Carrier.
6. USE OF THE INTERNET
A. Participating Carrier acknowledges that the views and comments expressed by Participating Carrier in electronic communications sent via WORLDSPAN and the Internet do not reflect any review, approval or endorsement by WORLDSPAN.
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B. Participating Carrier shall be responsible for viruses downloaded from the Internet or e-mail attachments and accepts all responsibility and expenses related to reloading WORLDSPAN software.
C. WORLDSPAN reserves the right to access Participating Carrier’s mailbox or other features to resolve problems, system errors or service-related problems.
D. Participating Carrier may not subvert, compromise, or otherwise interfere with the operations or security of any communications network, the WORLDSPA.N computing facility, or any other computing facility. Participating Carrier may not attempt or assist others to perform or attempt any of the foregoing actions. Participating Carrier agrees to cooperate with WORLDSPAN in investigating and prosecuting any security breaches that affect or threaten WORLDSPAN security.
E. Participating Carrier shall implement, maintain, and adapt appropriate security measures in accordance with technological development and changing security needs. Appropriate security measures may include (without limitation) establishing a computer network security policy, preventing unauthorized access to computer systems, implementing administrative security controls, installing firewalls, protecting computer resources from insider abuse, providing a single point of contact for responses to security incidents, and monitoring the effectiveness of computer network security.
F. Participating Carrier acknowledges that WORLDSPAN does not provide for e-mail encryption (public and private keys) or virus detection, and is not responsible for risks inherent in transmitting information via e-mail. Failure of Participating Carrier to utilize encryption for sensitive http traffic or virus detection software may result in undetected infection of e-mail or the circumvention of security compliance. Participating Carrier shall be responsible for utilizing appropriate administration procedures to ensure that IDs of terminated employees are removed from the system and only authorized users are given e-mail addresses.
7. FEES
Participating Carrier agrees to pay WORLDSPAN a monthly fee of USD$l00.00 for GO! SOLO.
8. TERM
This Addendum shall become effective on the date set forth below. Thereafter it shall continue until terminated by either party upon not less than thirty (30) days’ prior written notice to the other. Notwithstanding the foregoing, in no event shall this Addendum remain in effect beyond the termination date of the Agreement.
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9. NO OTHER AMENDMENT
Except as provided herein, all terms and conditions of the Agreement shall remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their duly authorized undersigned representatives as of , 19 .
PARTICIPATING CARRIER |
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WORLDSPAN, L.P. |
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Continental Airlines, Inc. |
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(Carrier Name) |
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By: |
/s/ Xxx Xxxxxxxx |
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By: |
/s/ Xxxxxx Xxxxx |
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(Signature) |
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(Signature) |
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Xxx Xxxxxxxx |
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Xxxxxx Xxxxx |
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(Name) |
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Manager |
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Airline and Served Affiliate Sales and Marketing |
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Senior Country Director |
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SUPPLEMENTAL INFORMATION
Airline Name: CONTINENTAL AIRLINES
Contact Name: MLKI SHIBOLET
User’s Name: CONTINENTAL RESERVATION
(please include names of all user’s)
User’s Fax number: 00-0000000
User’s e-mail address: MSHIBO@COAIR
User’s telephone number: 000-0-0000000
Type of hardware: ROWTER INTEL SPEED 128
(include brand and speed of modem)
Internet Service Provider: NetVision
Number of Accesses required: 1
*** REMEMBER ONLY MICROSOFT INTERNET EXPLORER 4.0 MAY BE UTILIZED AS THE BROWSER ***
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WORLDSPAN
ADDENDUM-SUPPLEMENTAL SERVICES
PASSIVE SEGMENT NOTIFICATION
THIS Addendum is by and between Worldspan, L.P. (“Worldspan”) and the Participating Carrier identified below.
Worldspan and Participating Carrier have entered into a Worldspan Participating Carrier Agreement (the “Agreement”).
Worldspan has developed a procedure for notifying participating carriers when a Worldspan User creates a Passive Segment.
Woridspan desires to provide and Participating Carrier desires to receive Passive Segment Notification.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. DEFINITIONS
Passive Segment shall mean a Booking created in the Worldspan System using the “passive” or “holding” status codes HK, HL, MK, ML (and other status codes determined by Worldspan from time to time).
Passive Segment Notification shall mean a teletype message sent from the Worldspan System to Participating Carrier’s system using the status codes PK or PL indicating a Passive Segment has been entered in the Worldspan System. Passive Segment Notification shall also mean a teletype message sent from the Worldspan System to Participating Carrier’s system using the status code PX indicating the cancellation of a Passive Segment containing the status codes MK or ML.
WORLDGroup shall mean the program in the Worldspan System that allows Worldspan Users to request and/or manage blocked space by using a WORLDGroup Passive Inventory Record.
WORLDGroup Passive Inventory Record shall mean the record created in the Worldspan System that stores inventory of blocked space booked directly with Participating Carrier. WORLDGroup Passive Inventory Records can only be created for space blocked on those carriers who do not participate in WORLDGroup.
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WORLDGroup Passive Segment shall mean a Passive Segment created to reflect usage of space stored in a WORLDGroup Passive Inventory Record for a specific passenger(s).
WORLDGroup PNR as used in this Addendum shall mean a PNR containing at least one Booking sold from the inventory stored in a WORLDGroup Passive Inventory Record.
2. PASSIVE SEGMENT NOTIFICATION OPTIONS
A. Passive Segment Notification Status Codes
Participating Carrier agrees to accept Passive Segment Notification using the following status codes: (Initial only one.)
ý 1. PK and PL only.
o 2. PK, PL and PX.
B. WORLDGroup Passive Seaments
Participating Carrier agrees to accept Passive Segment Notification for the following Passive Segments: (Initial only one.)
ý 1. All Passive Segments excluding WORLDGroup Passive Segments.
o 2. All Passive Segments, including WORLDGroup Passive Segments. Participating Carrier has the option for Worldspan to include an SSR item in the Passive Segment Notification to identify WORLDGroup Passive Segments. (Initial only one.)
o a. Participating Carrier, in accordance with Paragraph 3.C., desires Worldspan to include an SSR item in the Passive Segment Notification generated from a WORLDGroup PNR that includes a designator identifying the corresponding group space in Participating Carrier’s system.
o b. Participating Carrier, in accordance with Paragraph 3.D., does not desire WORLDPSAN to include an SSR item in the Passive Segment Notification generated from a WORLDGroup PNR. Participating Carrier acknowledges that without the SSR item, Participating Carrier will not be able to differentiate between Passive Segment Notification from WORLDGroup PNRs and those received from other PNRs.
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3. RESPONSIBILITIES OF PARTICIPATING CARRIER
A. Participating Carrier, at its sole cost and expense, agrees to receive a Passive Segment Notification message from the Worldspan System containing PK and PL status codes and, if applicable, the PX status code.
B. Participating Carrier may, at its sole discretion, and subject to the conditions set forth in Paragraph 3.C. if applicable, match the Passive Segments in the Passive Segment Notification with PNRs resident in Participating Carrier’s system. If there is no match, Participating Carrier may so advise the Worldspan User by replying with an NO action code, provided that such reply is not sent more than twelve (12) hours following receipt by Participating Carrier.
C. If Participating Carrier has elected to receive Passive Segment Notification for all Passive Segments, including WORLDGroup Passive Segments (Paragraph 2.B.2), and if Participating Carrier has elected to receive the SSR item (Paragraph 2.B.2.a), then Participating Carrier agrees to attempt to match the information in the SSR item to PNRs in Participating Carrier’s system or any other location that maintains records of blocked space. Participating Carrier shall provide the Worldspan User with the PNR record locator, or other indicator consisting of three (3) to nine (9) alphas and/or numerics, to identify the PNR stored in Participating Carrier’s system for those reservations involving blocked space. Only in those instances in which Participating Carrier is unable to successfully match the Passive Segment Notification with a PNR in Participating Carrier’s system will Participating Carrier have an option to return an NO action code.
D. If Participating Carrier has elected to receive Passive Segment Notification for all Passive Segments including WORLDGroup Passive Segments (Paragraph 2.B.2) but has elected not to receive the SSR item (Paragraph 2.B.2.b), then Participating Carrier shall not reply with an NO action code to any Passive Segment Notification. Participating Carrier acknowledges that Worldspan Users may add individual passenger names to WORLDGroup PNRs in the Worldspan System prior to Participating Carrier receiving the individual passenger names from the Worldspan User, thus preventing Participating Carrier from matching the Passive Segment Notification to a PNR in Participating Carrier’s system. In these circumstances, receipt of Passive Segment Notification is for informational purposes only.
E. Participating Carrier agrees that a reply message with an NO action code will also contain an SSR item advising the reason for the NO action code.
F. Participating Carrier consents to the receipt of Passive Segments from Worldspan Users as set forth in this Addendum.
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4. RESPONSIBILITIES OF Worldspan
A. All Participating Carrier’s segments entered into the Worldspan System as Passive Segments using status codes MK or HK, pursuant to Paragraph 2.B., will be transmitted to Participating Carrier with status code PK pursuant to industry standards.
B. All Participating Carrier’s segments entered into the Worldspan System as Passive Segments using status codes ML or HL, pursuant to Paragraph 2.B., will be transmitted to Participating Carrier with status code PL pursuant to industry standards.
C. In the event Participating Carrier replies to the Passive Segment Notification with an NO action code, Worldspan will update the Worldspan PNR with the NO action code and place the PNR on a queue for review or modification by the Worldspan User.
D. Worldspan will transmit a Passive Segment Notification containing the PX status code upon cancellation of any Participating Carrier segment containing the status code MK or ML, pursuant to Paragraph 2.B., if Participating Carrier has elected to receive the PX status code.
E. If Participating Carrier has elected to receive the SSR item to identify Passive Segment Notification for WORLDGroup Passive Segments (Paragraph 2.B.2.a), then Worldspan agrees to include an SSR item in the Passive Segment Notification with the PNR record locator, or other indicator consisting of three (3) to nine (9) alphas and/or numerics as provided by Participating Carrier to the Worldspan User.
F. Worldspan shall provide Participating Carrier with a copy of Worldspan’s then current Passive Segment Notification Technical Specifications at no charge to Participating Carrier.
G. Worldspan reserves the right to limit or modify any Worldspan System passive message service at any time at Worldspan’s sole discretion.
5. FEES
A. Worldspan reserves the right to assess fees for the services provided in this Addendum pursuant to applicable provisions of the Agreement.
B. Applicable charges for Bookings are applied to all Passive Segments, including WORLDGroup Passive Segments. Booking fees do not apply to WORLDGroup Passive Inventory Records.
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6. TERM
This Addendum shall become effective on the date set forth below and shall be coterminous with the Agreement but may, in any event, be terminated by either party at any time, without terminating the Agreement, upon not less than thirty (30) days’ prior written notice to the other.
7. NO OTHER AMENDMENT
Except as provided herein, all terms and conditions of the Agreement shall remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their duly authorized undersigned representatives as of May 1, 2001.
PARTICIPATING CARRIER |
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Worldspan, L. P. |
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Continental Airlines, Inc. |
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(Carrier Name) |
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/s/ Xxxxxxxxx X. Xxxx |
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/s/ Xxxxx Xxxxxxxx |
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(Signature) |
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(Signature) |
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Xxxxxxxxx X. Xxxx |
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Xxxxx Xxxxxxxx |
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(Name) |
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Manager - The Americas |
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Airline Sales and Marketing |
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Manager, GDS Relations |
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(Title) |
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Worldspan
PASSIVE SEGMENT NOTIFICATION
PARTICIPATING CARRIER CONTACT
Please provide a technical contact responsible for the Passive Segment Notification messages.
Name Xxx Xxxxxx
Teletype Address HDQAMCO
Telephone Number 000-000-0000
Indicate when Participating Carrier will be ready to accept Passive Segment Notifications:
ý Participating Carrier is-able to accept Passive Segment Notifications effective (date): October, 2000.
o Participating Carrier will send a teletype message to HDQAS1P and MKCRW1P advising Worldspan of the date Participating Carrier is able to accept Passive Segment Notifications.
Note: If an effective date is not indicated, Worldspan will begin shipping Passive Segment Notifications upon receipt of Addendum.
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WORLDSPAN
ADDENDUM - SUPPLEMENTAL SERV1CES
REVENUE ACCOUNTING DATA
THIS Addendum is by and between WORLDSPAN, L.P. (“WORLDSPAN”) and ‘the Participating Carrier identified below.
WORLDSPAN and Participating Carrier have entered into a WORLDSPAN Participating Carrier Agreement (the “Agreement”).
WORLDSPAN makes certain Revenue Accounting Data (defined in Section 1 below) available for sale to or exchange with carriers participating in the WORLDSPAN System,
Participating Carrier receives equivalent data today in the normal course of business in the form of ticket coupons, but Participating Carrier desires to receive Revenue Accounting Data in an automated form from WORLDSPAN.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. DEFINITIONS
Except as otherwise indicated below, capitalized terms herein shall have ‘the meanings set forth in the Agreement. For purposes of this Addendum, the following terms, however, shall have the following meanings:
A. IRS shall mean the internal reservation system of a carrier, but shall not include a CRS.
B. Revenue Accounting Data shall mean with respect to :any particular air carrier the data in any particular IRS or CRS, produced by, resulting from, or related to (1) those automated ticketing transactions which name that carrier as the “ticketing carrier” (as defined in ATA Resolution 5.94, as it may be amended or superseded from time to time) and (2) those automated ticketing transactions which name that carrier in the routing, regardless of’ ticketing carrier and sale.
C. Ticket Record shall mean the Revenue Accounting Data created by each: automated ticketing transaction.
D. Hosted Carrier shall mean any WORLDSPAN Carrier for which WORLDSPAN also provides computer hosting services.
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2. PURCHASE OR EXCHANGE OF REVENUE ACCOUNTING DATA
Participating Carrier agrees, subject to the limitations set forth in this Addendum, to the option indicated below (Select only one):
A. o Participating Carrier agrees to purchase from WORLD SPAN the Revenue Accounting Data relating to Participating Carrier from the WORLDSPAN System. Participating Carrier agrees to pay seven cents ($.07) for each Ticket Record transmitted to Participating Carrier by WORLDSPAN, but in no event shall the charges be less than two thousand dollars ($2,000.00) per month. WORLDSPAN shall transmit the Revenue Accounting Data to Participating Carrier according to the specifications of. this section and Section 3 below, and Participating Carrier shall be responsible for the cost of such transmission.
B. ý Participating Carrier agrees to purchase from WORLDSPAN the Revenue Accounting Data relating to Participating: Carrier from the WORLDSPAN System. Participating Carrier agrees to pay seven cents ($.07) for each Ticket Record transmitted to Participating Carrier by WORLDSPAN, but in no event shall the charges be less than two thousand dollars ($2,000.00) per month. In addition, Participating Carrier agrees to purchase from WORLDSPAN the Revenue Accounting Data relating to the IRS of each Hosted Carrier. Participating Carrier agrees to pay one and one half cents ($.0l5) for each Ticket Record transmitted to Participating Carrier by WORLDSPAN, but in no event shall the charges be less than five hundred dollars ($500.00) per month, WORLDSPAN shall transmit the Revenue Accounting Data to Participating Carrier according to the specifications of this section and Section 3 below, and Participating Carrier shall be responsible for the cost of such transmission.
C. o Participating Carrier shall receive Revenue Accounting Data-relating to Participating Carrier from the WORLDSPAN System and the IRS of each WORLDSPAN Carrier provided that Participating Carrier provides to each of the WORLDSPAN Carriers the Revenue Accounting Data relating to such WORLDSPAN Carrier from Participating Carrier’s IRS and any Affiliated CRS of Participating Carrier (if any). In the event that the WORLDSPAN Carriers are already receiving Revenue Accounting Data relating to such WORLDSPAN Carriers from an Affiliated CRS due to a Revenue Accounting Data Agreement Addendum between WORLDSPAN and another participating carrier, Participating Carrier may still choose this option provided that (1) the WORLDSPAN Carriers continue to receive such Revenue Accounting Data from the Affiliated CRS at no cost during the term of this Addendum, and (2) Participating Carrier provides to the WORLDSPAN Carriers the Revenue Accounting Data relating to such WORLDSPAN Carriers from Participating Carrier’s IRS. WORLDSPAN and Participating Carrier shall share equally the
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cost of transmitting the data to Participating Carrier. In the event that Participating Carrier chooses option C above, Participating Carrier shall transmit the applicable Revenue Accounting Data of each WORLDSPAN Carrier by direct electronic transmission, or other mutually agreed transmission, to such location or locations as WORLDSPAN may specify from time to time.
3. TRANSMISSION OF REVENUE ACCOUNTING DATA
WORLDSPAN shall transmit to Participating Carrier the Revenue Accounting Data relating to Participating Carrier once daily via electronic transmission. Delivery will be through the Airline Tariff Publishing Company (“ATPCO”) TCN Exchange Service. [Prerequisite: Participating Carrier has executed a current “Agreement for TCN Exchange Services” or its equivalent with ATPCO.]
4. USE OF REVENUE ACCOUNTING DATA
Participating Carrier agrees that it shall only use the Revenue Accounting Data provided to it hereunder for revenue accounting, auditing and related uses, and that the Revenue Accounting Data provided hereunder shall not be used for the purpose of promoting or marketing its services or otherwise as “marketing data,” as that term is referred to in Department of Transportation (“DOT”) regulation 255.10(a), 14 C.F.R. § 255.10(a), as it may be amended from time to time. Participating Carrier further agrees that its use of the Revenue Accounting Data shall comply with 14 C.F.R. § 255.10(c), as it may be amended from time to time, and any statute, law, or regulation or code of any governmental unit outside the United States, to the extent applicable. Participating Carrier agrees that it shall have no right, title, or interest in the Revenue Accounting Data provided hereunder, except to the extent of the permitted use herein. Participating Carrier shall prevent the improper or unauthorized use of the Revenue Accounting Data. Except as specified herein, Participating Carrier shall not transmit the Revenue Accounting Data to any third party without the prior written consent of WORLDSPAN.
5. EXPENSES
Participating Carrier and WORLDSPAN shall bear their own expenses related to the performance of obligations under this Addendum.
6. DISCLAIMER
WORLDSPAN AND PARTICIPATING CARRIER EXPRESSLY WAIVE ANY WARRANTIES, EXPRESS OR IMPLIED, WRITTEN OR ORAL, REGARDING THE REVENUE ACCOUNTING DATA AND ITS TRANSMISSION, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE: EXCEPT AS EXPRESSLY STATED HEREIN, NEITHER PARTY MAKES ANY WARRANTY OR REPRESENTATION AS TO ANY OF THE FOREGOING MATTERS OR AS TO THE ACCURACY Of THE REVENUE ACCOUNTING DATA OR ITS TRANSMISSION. NEITHER PARTY SHALL BE LIABLE TO THE OTHER
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FOR ANY INJURY, LOSS, CLAIM, OR DAMAGE IN PROCURING, COLLECTING, COMPILING, ABSTRACTING, INTERPRETING, OR DELIVERING THE REVENUE ACCOUNTING DATA EXCEPT TO THE EXTENT SUCH INJURY, LOSS, CLAIM OR DAMAGE IS CAUSED BY ITS GROSS NEGLIGENCE OR WILLFUL MISCONDUCT IN NO EVENT, HOWEVER, SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY LOSS OF REVENUE OR PROFIT OR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
7. TERM AND TERMINATION
This Addendum will become effective on the date set forth below and shall continue in effect for a minimum of six (6) months, and thereafter until terminated by either party upon thirty (30) days’ prior written notice to the other party, or until termination of the Agreement. In no event shall this Addendum remain in effect beyond the termination date of the Agreement.
8. NO OTHER AMENDMENT
Except as otherwise provided herein, all terms and conditions of the Agreement shall remain in full force and effect.
9. SEVERABILITY
If any provision of this Addendum is prohibited by law or held to be invalid, illegal, or unenforceable, the remaining provisions hereof shall not be affected, and this Addendum shall continue in full force and effect as if such prohibited, illegal or invalid provision had never constituted a part hereof, with this Addendum being enforced to the fullest extent possible.
IN WITNESS WHEREOF, the parties hereto have executed this Addendum by their undersigned, duly authorized representatives as of 19 .
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WORLDSPAN, L. P. |
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Continental Airlines |
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/s/ Xxxx Xxxxxx |
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/s/ Xxxxxxxx X. Xxxxxxx |
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(Signature) |
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(Signature) |
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Xxxx Xxxxxx |
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Xxxxxxxx X. Xxxxxxx |
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(Name) |
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Director - Airline and Served Affiliate |
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Manager - Marketing Automation |
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Sales and Marketing |
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(Title) |
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ADDENDUM - SUPPLEMENTAL SERVICES
MARKETING INFORMATION DATA TAPES (MIDT)
THIS Addendum is by and between WORLDSPAN, L. P. (“WORLDSPAN”) and the Participating Carrier identified below.
WORLDSPAN and Participating Carrier have entered into a WORLDSPAN Participating Carrier Agreement (the “Agreement”).
WORLDSPAN generates certain Marketing Information Data Tapes (“MIDT”) from the WORLDSPAN System on a monthly basis. MIDT include information on airline flights booked by WORLDSPAN Users.
Participating Carrier desires to receive one or more WORLDSPAN MIDT as specified below.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, the parties hereto agree as follows:
1. MIDT Available. Following are the MIDT currently available from WORLDSPAN. Participating Carrier designates, with initials next to the appropriate selection, the MIDT it desires, and WORLDSPAN agrees to supply same according to this Addendum.
a. MIDT Available from PARS
ý PARS U. S. Domestic (U.S.D.) Tape: This tape contains booking data generated by all WORLDSPAN Users using PARS. It includes information on U. S. domestic flights.
ý PARS International Tape: This tape contains booking data generated by all WORLDSPAN Users using PARS. It includes information on non U.S. Domestic flights. Those are flights that include an origin or destination (or both) outside the United States or its territories.
o PARS Gateway Tape: This MIDT contains booking data generated by all WORLDSPAN Users using PARS, excluding booking data regarding flights that occur entirely in the United States. In addition, international flights involving a United States city are limited to flights between the United States and European gateway countries only. This tape may be purchased by all U.S. certificated carriers and carriers certificated by one of the gateway countries. (A carrier certificated by one of the gateway countries may receive only gateway data between the U.S. and its home country.)
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o PARS International Subscribers Tape: This MIDT contains booking data generated by all non-U.S. and non-Canadian WORLDSPAN Users using PARS. This tape may be purchased by all participating carriers.
b. MIDT Available from DATAS II
ý DATAS II U.S. Domestic (U.S.D.) Tape: This tape contains booking data generated by all WORLDSPAN Users using DATAS II. It includes information on U. S. domestic flights.
ý DATAS II International Tape: This tape contains booking data generated by all WORLDSPAN Users using DATAS II. It includes information on non U.S. Domestic flights. Those are flights that include an origin or destination (or both) outside the United States or its territories.
2. Delivery by WORLDSPAN
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WORLDSPAN shall begin supplying the selected MIDT to Participating Carrier within 90 days of receipt of this Addendum executed on behalf of Participating Carrier. |
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WORLDSPAN agrees to provide Participating Carrier with fixed format record layout with all data elements, element descriptions, field links, displacements and tape specifications with delivery of selected MIDT. WORLDSPAN reserves the right to modify any or all components or the format of any of the MIDT from time to time. |
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Subject to applicable CRS Rules, WORLDSPAN reserves the right to modify or discontinue any or all MIDT at its discretion, and Participating Carrier acknowledges that any WORLDSPAN MIDT will contain only such marketing, booking and sales data as WORLDSPAN may elect to generate from any WORLDSPAN System from time to time. |
3. Treatment of MIDT and Data
a. Participating Carrier agrees that the MIDT and the information therein are provided for the use of Participating Carrier only and the MIDT and the information therein may not be published, duplicated, reproduced, copied, disclosed or distributed in any manner, in whole or in part, except to a travel agent with respect to the information derived from the Bookings created by that WORLDSPAN User and only with respect to that information.
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b. Upon prior written consent of WORLDSPAN, Participating Carrier may retain a third party to process the data provided pursuant to this Addendum for the benefit of Participating Carrier, provided such third party is bound to WORLDSPAN by appropriate obligations of confidentiality according to the form of agreement attached hereto as Exhibit A.
4. Fees The charges for each MIDT shall be as follows:
a. PARS U.S.D. Tape - Eight Thousand Dollars ($8,000.00) per month. |
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b. PARS International Tape - Five Thousand Dollars ($5,000.00) per month. |
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c. PARS Gateway Tape - One Dollar ($1.00) per WORLDSPAN User using PARS per month and a one time implementation fee of Two Thousand Five Hundred Dollars ($2,500.00). |
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d. PARS International Subscriber Tape - One Dollar ($1.00) per WORLDSPAN User using PARS per month and a one time implementation fee of Two Thousand Five Hundred Dollars ($2,500.00). |
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e. DATAS II U.S.D. Tape - Seven Thousand Five Hundred Dollars ($7,500.00) per month. |
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f. DATAS II International Tape - Two Thousand Five Hundred Dollars ($2,500.00) per month. |
5. Term This Addendum shall become effective on the date signed and shall continue in effect for a minimum of twelve (12) months. Thereafter, it shall continue until cancelled by either party on not less than 30 days’ prior written notice. In no event shall this Addendum remain in effect beyond the termination date of the Agreement.
6. Eligibility M.I.D.T. from PARS and DATAS II are made available to non-U.S. participating carriers only if the carrier rnakes reciprocal information available from its Affiliated CRS to WORLDSPAN Carriers and as otherwise provided in any applicable CRS Rules. In the event of any change in any CRS Rules which would prohibit the delivery of any MIDT, or in the event that delivery’ of any MIDT by WORLDSPAN is prohibited by any CRS Rules, Participating Carrier acknowledges that nothing herein shall be construed to require WORLDSPAN to request any change in such CRS Rules or apply for an amendment to such CRS Rules to permit the delivery of any MIDT.
7. New System. In the event that WORLDSPAN introduces a system other than PARS or DATAS II, then WORLDSPAN shall make available MIDT from that new system similar to the MIDT available from PARS.
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8. No Other Amendment. Except as provided herein, all terms and conditions of the Agreement shall remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized undersigned representatives as July 1, 1993.
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WORLDSPAN, L. P. |
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By: |
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By: |
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Xxxxxxx X. Xxx |
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Xxxxxxx X. Xxx |
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Director - Airline and |
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V.P. Sales |
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Associate Sales |
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