CONFIDENTIAL TREATMENT REQUESTED BY PROSPER MARKETPLACE, INC. WEBBANK and PROSPER MARKETPLACE, INC. AMENDED AND RESTATED LOAN ACCOUNT PROGRAM AGREEMENT Dated as of September 14, 2010
Executed 9/14/2010
CONFIDENTIAL TREATMENT REQUESTED BY PROSPER MARKETPLACE, INC.
WEBBANK
and
PROSPER MARKETPLACE, INC.
AMENDED AND RESTATED
Dated as of September 14, 2010
SCHEDULES AND EXHIBITS
SCHEDULE 1 Definitions
SCHEDULE 7(b)(4) Litigation
EXHIBIT A The Program Website
EXHIBIT B Credit Policy
EXHIBIT C Form of Application
EXHIBIT D Loan Account Documentation
EXHIBIT E Sample Funding Statement
EXHIBIT F Insurance Requirements
EXHIBIT G Program Compliance Manual
EXHIBIT H Third-Party Service Contractors
EXHIBIT I Bank Secrecy Act Policy
This AMENDED AND RESTATED LOAN ACCOUNT PROGRAM AGREEMENT (this “Agreement”), dated as of September 14, 2010 (“Effective Date”), is made by and between WEBBANK, a Utah-chartered industrial bank having its principal location in Salt Lake City, Utah (“Bank”), and PROSPER MARKETPLACE, INC., a Delaware corporation, having its principal location in San Francisco, California (“Company”).
WHEREAS, Company is in the business of providing certain services necessary for the origination of consumer installment loans;
WHEREAS, Bank is in the business of originating various types of consumer loans, including installment loans;
WHEREAS, the Parties have developed a program pursuant to which Company markets and provides an online interface and certain operations services in connection with, and Bank has originated, installment loans for qualifying consumers identified by Company, pursuant a Loan Account Program Agreement dated as of April 14, 2008 (the “Existing Program Agreement”); and
WHEREAS, effective as of the Effective Date, the Parties desire to amend and restate the terms of their Existing Program Agreement on the terms and conditions set forth herein.
NOW, THEREFORE, in consideration of the foregoing and the terms, conditions and mutual covenants and agreements herein contained, and for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Bank and Company mutually agree as follows:
1.
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Definitions; Effectiveness.
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(a)
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The terms used in this Agreement shall be defined as set forth in Schedule 1, and the rules of construction set forth in Schedule 1 shall apply to this Agreement.
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(b)
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This Agreement shall be effective as of the Effective Date and, as of the Effective Date, shall supersede and replace the Existing Program Agreement. This Agreement shall apply to all Loan Accounts originated by Bank during the term of this Agreement, beginning on the Effective Date. Loans originated on or after the Effective Date shall not be subject to the Existing Program Agreement.
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(c)
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All Loan Accounts originated by Bank prior to the Effective Date shall be governed by the terms of the Existing Program Agreement as in effect at the time that such Loan Accounts were originated, and shall not be subject to the terms of this Agreement.
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(d)
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This Agreement shall not operate so as to render invalid or improper any action heretofore taken under the Existing Program Agreement.
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2.
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Program Marketing and Services.
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(a)
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Bank hereby retains Company to serve as Bank’s marketing and operations vendor for the Program. As such, Company shall perform the following services for Bank and the Program:
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(1)
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Company shall promote and otherwise market the Program and the Loan Accounts at Company’s own cost. In performing such promotion and other
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(2)
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marketing services, (A) Company may devote such monetary and other resources as it deems appropriate in its sole discretion; and (B) Company may use any form of media, provided that Company shall discontinue the use of any specific form of media or media channel if directed to do so by Bank. Company’s promotion and marketing efforts shall not be required to produce any minimum number of Loan Accounts or other benefits to the Program during the Term of this Agreement or any year, month, or other period under this Agreement. Company may refer to Bank and the Program in promotional and marketing materials, including marketing scripts, upon the condition that any references to Bank and/or the Program in any such materials (and any changes in such materials) must receive the prior written approval of Bank; provided, however, that Bank’s prior written approval shall not be required with respect to lender- oriented communications by Company to its existing customers unless such communications also contain any information (i) directed towards, or about, Borrowers or Applicants, or (ii) describing or otherwise about the application process, in which case Bank’s prior written approval of such communications shall be required. Bank may require a change in such materials upon written notice provided to Company to the extent that such change is required by Applicable Laws, or to the extent that Bank determines such change is necessitated by safety and soundness concerns. Company shall ensure that all promotional and marketing materials shall be accurate and not misleading in all material respects. Company shall ensure that all promotional and marketing materials and strategies comply with Applicable Laws.
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(3)
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Company shall host and maintain the Program Website and provide customer support, regulatory compliance, administrative, and other operational services to support Bank’s origination of Loan Accounts and the Program generally. Company shall provide such services in a manner consistent with Company’s obligations specified in this Agreement and as the Parties may mutually agree in writing from time to time.
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(b)
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Bank acknowledges and agrees that (i) pursuant to Section 12 of this Agreement, Company is licensing to Bank valuable Proprietary Material of Company for use in the marketing and operation of the Program, which includes but is not limited to use of the Program Website; (ii) because the value of such Proprietary Material may be affected by Bank’s lending activities under the Program, Company requires Bank to perform and Bank hereby agrees to perform Bank’s lending activities under the Program with due regard to Company’s interests in such Proprietary Material and in close coordination with Company as specified hereafter in this Agreement; and (iii) the compensation to be paid by Bank to Company under this Agreement is in consideration of Company’s licensing of such Proprietary Material to Bank as well as Company’s marketing and operational services to Bank and the Program under this Agreement.
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3.
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Extension of Credit. Company acknowledges that approval of an Application creates a creditor-borrower relationship between Bank and Borrower which involves, among other things, the disbursement of Loan Proceeds. Nothing in this Agreement shall obligate Bank to extend credit to an Applicant or disburse Loan Proceeds if Bank determines that doing so would be an unsafe or unsound banking practice or that such extension of credit would be in violation of the Credit Policy. Bank shall use reasonable commercial efforts to provide Company prior notice of a decision not to extend credit to an Applicant or disburse Loan Proceeds in reliance on the
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preceding sentence and, in all instances where Bank does not provide such prior notice, Bank shall provide Company prompt notice after making a decision not to extend credit to an Applicant or disburse Loan Proceeds in reliance on the preceding sentence.
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4.
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Consumer Documents and Credit Policy. The following documents, terms and procedures (“Consumer Finance Materials”) that have been approved by Bank and that will be used by Bank initially with respect to the Loan Accounts are attached to this Agreement: (i) the Program Website (screen shots of each page of the Program Website) as Exhibit A; (ii) Credit Policy as Exhibit B; (iii) form of Application, including disclosures required by Applicable Laws, as Exhibit C; and (iv) form of Loan Account Agreement, privacy policy and privacy notices, and all other Applicant and Borrower communications as Exhibit D. The Consumer Finance Materials shall not be changed without the prior written consent of both Parties, which consent shall not be unreasonably withheld or delayed; provided, however, that Bank may change the Consumer Finance Materials upon written notice provided to Company but without Company’s prior written consent, to the extent that such change is required by Applicable Laws or necessitated by safety and soundness concerns. The Parties acknowledge that each Loan Account Agreement and all other documents referring to the creditor for the Program shall identify Bank as the creditor for the Loan Accounts. Company shall ensure that the Consumer Finance Materials comply with Applicable Laws.
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5.
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Loan Account Processing and Origination.
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(a)
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On behalf of Bank, Company shall process Applications received from Applicants via the Program Website (including retrieving credit reports) to determine whether the Applicant meets the eligibility criteria set forth in the Credit Policy and Bank’s “Know Your Customer” and anti-money laundering criteria (collectively, the “Bank Secrecy Act Policy”), which is attached hereto as Exhibit I, and which may be updated by Bank from time to time and such updates shall be effective upon notice to Company as set forth herein. Company shall respond to all inquiries from Applicants regarding the application process.
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(b)
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Company shall forward to Bank mutually agreed information including name, address, social security number and date of birth, regarding Applicants who meet the eligibility criteria set forth in the Credit Policy. Company shall have no discretion to override the Credit Policy with respect to any Applications.
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(c)
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Subject to the terms of this Agreement, Bank shall establish Loan Accounts with respect to Applicants who meet the eligibility criteria set forth in the Credit Policy.
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(d)
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Pursuant to procedures mutually agreed to by the Parties, Company shall deliver adverse action notices to Applicants who do not meet Credit Policy criteria or are otherwise denied by Bank.
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(e)
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Company shall deliver Program privacy notices and Loan Account Agreements to Borrowers.
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(f)
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Company shall hold and maintain, as custodian for Bank, all documents of Bank pertaining to Loan Accounts. Company shall periodically provide to Bank copies of records required to be maintained under the Bank Secrecy Act Policy and such other documents regarding Loan Accounts as requested by Bank, at intervals mutually agreed
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(g)
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to by the Parties, but no less frequently than monthly.
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(h)
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Company shall perform the obligations described in this Section 5 and deliver any customer communications to Applicants and Borrowers as necessary to carry on the Program, all at Company’s own cost and in accordance with Applicable Laws.
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(i)
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Pursuant to Section 16, as Bank reasonably requires and upon reasonable advance written notice to Company, Bank will periodically audit Company for compliance with the terms of this Section 5 and the Agreement as a whole, including compliance with the standards set forth herein for Loan Account origination.
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6.
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Funding Loans; Payment of Servicing Fee.
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(a)
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Company shall provide a Funding Statement to Bank by e-mail or as otherwise mutually agreed by the Parties by 5:00 PM Mountain Time on the Business Day prior to each Funding Date. Each Funding Statement shall (i) identify those Applicants whose Applications satisfy the requirements of the Credit Policy and with respect to whom Company requests that Bank establish Loan Accounts, and (ii) provide the Funding Amount to be disbursed by Bank on such Funding Date. The Funding Statement shall be in the form of Exhibit E.
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(b)
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Subject to timely receipt of the Funding Statement, Bank shall transfer the Funding Amount from the Funding Account to the Disbursement Account by wire transfer initiated by Bank by no later than [*]. Company shall provide Bank the account number and routing number for the Disbursement Account prior to the first Funding Date.
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(c)
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Subject to timely receipt of the Funding Amount, Company shall disburse Loan Proceeds to Borrowers by ACH transfers from the Disbursement Account in accordance with the Funding Statement on the Funding Date. Bank authorizes Company to deduct and retain from the Funding Amount the aggregate amount of the Origination Fees set forth on the Funding Statement as a Program servicing fee.
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(d)
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In addition to any other rights or remedies available to Bank under this Agreement or by law, Bank shall have the right to suspend payments of the Funding Amounts due to the Disbursement Account during the period commencing with the occurrence of any monetary default by Company under the Program Documents and ending when such condition has been cured, subject to the following: (1) if the monetary default is not material, Bank shall notify Company of such default, and Bank shall not suspend payments of Funding Amounts unless Company fails to cure such default within two (2) Business Days of receipt of such notice from Bank; and (2) if the monetary default is material, Bank may suspend payments of the funding Amounts without giving Company an opportunity to cure. For purposes of the foregoing, the failure by Company to purchase any Loan Accounts under the Loan Sale Agreement, or Company’s breach of its indemnification obligations under the Program Documents, shall be deemed a material default of the Program Documents. Notwithstanding Bank’s suspension rights
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(e)
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under this Section, Bank may also exercise any right to terminate this Agreement as permitted herein.
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7.
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Representations and Warranties.
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(a)
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Bank hereby represents and warrants, as of the Effective Date, or covenants, as applicable, to Company that:
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(1)
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Bank is an FDIC-insured Utah-chartered industrial bank, duly organized, validly existing under the laws of the State of Utah and has full corporate power and authority to execute, deliver, and perform its obligations under this Agreement; the execution, delivery and performance of this Agreement have been duly authorized, and are not in conflict with and do not violate the terms of the charter or bylaws of Bank and will not result in a material breach of or constitute a default under, or require any consent under, any indenture, loan or agreement to which Bank is a party;
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(2)
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All approvals, authorizations, licenses, registrations, consents, and other actions by, notices to, and filings with, any Person that may be required in connection with the execution, delivery, and performance of this Agreement by Bank, have been obtained (other than those required to be made to or received from Borrowers and Applicants);
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(3)
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This Agreement constitutes a legal, valid, and binding obligation of Bank, enforceable against Bank in accordance with its terms, except (i) as such enforceability may be limited by applicable bankruptcy, insolvency, reorganization, moratorium, receivership, conservatorship or other similar laws now or hereafter in effect, including the rights and obligations of receivers and conservators under 12 U.S.C. §§ 1821 (d) and (e), which may affect the enforcement of creditors’ rights in general, and (ii) as such enforceability may be limited by general principles of equity (whether considered in a suit at law or in equity);
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(4)
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There are no proceedings or investigations pending or, to the best knowledge of Bank, threatened against Bank (i) asserting the invalidity of this Agreement, (ii) seeking to prevent the consummation of any of the transactions contemplated by Bank pursuant to this Agreement, (iii) seeking any determination or ruling that, in the reasonable judgment of Bank, would materially and adversely affect the performance by Bank of its obligations under this Agreement, (iv) seeking any determination or ruling that would materially and adversely affect the validity or enforceability of this Agreement or (v) would have a materially adverse financial effect on Bank or its operations if resolved adversely to it;
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(5)
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Bank is not Insolvent;
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(6)
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The execution, delivery and performance of this Agreement by Bank comply with Utah and federal banking laws specifically applicable to Bank’s operations; provided that Bank makes no representation or warranty regarding compliance with Utah or federal banking laws relating to consumer protection, consumer lending, usury, loan collections, anti-money laundering, data security or privacy
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(7)
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as they apply to the operation of the Program; and
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(8)
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The Proprietary Materials Bank licenses to Company pursuant to Section 12, and their use as contemplated by this Agreement, do not violate or infringe upon, or constitute an infringement or misappropriation of, any U.S. patent, copyright or U.S. trademark, service mark, trade name or trade secret of any person or entity and Bank has the right to grant the licenses set forth in Section 12 below.
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(b)
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Company hereby represents and warrants, as of the Effective Date, or covenants, as applicable, to Bank that:
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(1)
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Company is a corporation, duly organized and validly existing in good standing under the laws of the State of Delaware, and has full power and authority to execute, deliver, and perform its obligations under this Agreement; the execution, delivery, and performance of this Agreement have been duly authorized, and are not in conflict with and do not violate the terms of the articles or bylaws of Company and will not result in a material breach of or constitute a default under or require any consent under any indenture, loan, or agreement to which Company is a party;
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(2)
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All approvals, authorizations, consents, and other actions by, notices to, and filings with any Person required to be obtained for the execution, delivery, and performance of this Agreement by Company, have been obtained;
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(3)
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This Agreement constitutes a legal, valid, and binding obligation of Company, enforceable against Company in accordance with its terms, except (i) as such enforceability may be limited by applicable bankruptcy, insolvency, reorganization, moratorium, or other similar laws now or hereafter in effect, which may affect the enforcement of creditors’ rights in general, and (ii) as such enforceability may be limited by general principles of equity (whether considered in a suit at law or in equity);
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(4)
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There are no proceedings or investigations pending or, to the best knowledge of Company, threatened against Company (i) asserting the invalidity of this Agreement, (ii) seeking to prevent the consummation of any of the transactions contemplated by Company pursuant to this Agreement, (iii) seeking any determination or ruling that, in the reasonable judgment of Company, would materially and adversely affect the performance by Company of its obligations under this Agreement, (iv) seeking any determination or ruling that would materially and adversely affect the validity or enforceability of this Agreement, or (v) except as set forth on Schedule 7(b)(4), that would have a materially adverse financial effect on Company or its operations if resolved adversely to it;
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(5)
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Company is not Insolvent;
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(6)
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The execution, delivery and performance of this Agreement by Company, the Consumer Finance Materials and the promotional and marketing materials and strategies shall all comply with Applicable Laws;
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(7)
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The Proprietary Materials Company licenses to Bank pursuant to Section 12, and
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(8)
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their use as contemplated by this Agreement, do not violate or infringe upon, or constitute an infringement or misappropriation of, any U.S. patent, copyright or U.S. trademark, service mark, trade name or trade secret of any person or entity and Company has the right to grant the license set forth in Section 12 below; and
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(9)
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Company shall comply with Title V of the Xxxxx-Xxxxx-Xxxxxx Act and the implementing regulations of the FDIC, including but not limited to applicable limits on the use, disclosure, storage, safeguarding and destruction of Applicant information, and shall maintain commercially reasonable data security and disaster recovery protections that at the least are consistent with industry standards for the consumer lending industry.
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(c)
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Company hereby represents and warrants to Bank as of each Funding Date that:
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(1)
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For each Loan Account and each disbursement of Loan Proceeds: (i) to the best of Company’s knowledge, all information in the related Application is true and correct, provided, however, that Company’s representation and warranty in this regard shall be subject to the following limitations: (A) Company does not verify the self-reported income, employment and occupation or other information provided by Applicants in listings, (B) each Applicant’s debt-to-income ratio is determined by Company from a combination of the Applicant’s self-reported income and information from the Applicant’s credit report and not otherwise verified by Company, (C) credit data that appears in Applications is taken directly from a credit report obtained on the Applicant from a credit reporting agency, without any review or verification by Company, (D) Company does not verify any statements by Applicants as to how Loan Proceeds are to be used and does not confirm after loan disbursement how Loan Proceeds were used, and (E) Applicants’ home ownership status is not verified by Company but is derived from the Applicant’s credit report, in that if the credit report reflects an active mortgage loan the Applicant is presumed to be a homeowner; (ii) the Loan Account is fully enforceable and all required disclosures to Borrowers have been delivered in compliance with Applicable Laws; (iii) the Loan Account Agreement and all other Loan Account documents are genuine and legally binding and enforceable, conform to the requirements of the Program and were prepared in conformity with the Program Compliance Manual; (iv) all necessary approvals required to be obtained by Company have been obtained; (v) nothing exists that would prohibit the sale of the Loan Accounts by Bank to Company under the Loan Sale Agreement, provided that Bank has taken no action (independent of action taken by Company on Bank’s behalf) that would prohibit the sale of the Loan Accounts by Bank to Company under the Loan Sale Agreement; and (vi) Bank is the sole owner of the Loan Accounts prior to any such sale of the Loan Accounts to Company, provided that Bank has taken no action (independent of action taken by Company on Bank’s behalf) that diminishes Bank’s ownership rights in the Loan Accounts;
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(2)
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Each Borrower listed on a Funding Statement is eligible for a Loan Account under the Credit Policy; and each Borrower has submitted an Application; and
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(3)
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The information on each Funding Statement is true and correct in all respects.
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(4)
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The representations and warranties of Bank and Company contained in this Section 7, except those representations and warranties contained in subsections 7(a)(4) and 7(b)(4), are made continuously throughout the term of this Agreement. In the event that any investigation or proceeding of the nature described in subsections 7(a)(4) and 7(b)(4) is instituted or threatened against either Party, such Party shall promptly notify the other Party of the pending or threatened investigation or proceeding (unless prohibited from doing so by Applicable Laws or the direction of a Regulatory Authority).
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8.
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Other Relationships with Borrowers.
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(a)
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Separate from the obligation to market Loan Accounts offered by Bank, and subject to the Program privacy policy and Applicable Laws, Company shall have the right, at its own expense, to solicit Applicants and/or Borrowers with offerings of other goods and services from Company and parties other than Bank, provided, however, that in the event that Company uses Bank’s name and/or Proprietary Materials in connection with such offerings, Company shall obtain Bank’s prior approval for such use.
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(b)
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Except as necessary to carry out its rights and responsibilities under this Agreement and the Loan Sale Agreement, Bank shall not use Applicant and/or Borrower information and shall not provide or disclose any Applicant and/or Borrower information to any Person, except to the extent required to do so under Applicable Laws or legal process.
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(c)
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Notwithstanding subsection 8(b), (i) Bank may make solicitations for goods and services to the public, which may include one or more Applicants or Borrowers; provided that Bank does not (A) target such solicitations to specific Applicants and/or Borrowers, (B) use or permit a third party to use any list of Applicants and/or Borrowers in connection with such solicitations or (C) refer to or otherwise use the name of Company; and (ii) Bank shall not be obligated to redact the names of Applicants and/or Borrowers from marketing lists acquired from third parties (e.g., subscription lists) that Bank uses for solicitations.
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(d)
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The terms of this Section 8 shall survive the expiration or earlier termination of this Agreement.
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9.
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Indemnification.
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(a)
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Company agrees to defend, indemnify, and hold harmless Bank and its Affiliates, and the officers, directors, employees, representatives, shareholders, agents and attorneys of such entities (the “Indemnified Parties”) from and against any and all claims, actions, liability, judgments, damages, costs and expenses, including reasonable attorneys’ fees (“Losses”) to the extent arising from Bank’s participation in the Program as contemplated by the Program Documents (including Losses arising from a violation of Applicable Laws or a breach by Company or its agents or representatives of any of Company’s representations, warranties, obligations or undertakings under the Program Documents), unless such Loss results from (i) the gross negligence or willful misconduct of Bank, or (ii) Bank’s failure to timely transfer the Funding Amount to the Disbursement Account to the extent required under Section 6(b), provided that Company is not in breach of any of its obligations under the Program Documents, including, but not limited to, its obligations with respect to the purchase of Loan Accounts under the Loan Sale Agreement.
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(b)
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To the extent permitted by Applicable Laws, any Indemnified Party seeking indemnification hereunder shall promptly notify Company, in writing, of any notice of the assertion by any third party of any claim or of the commencement by any third party of any legal or regulatory proceeding, arbitration or action, or if the Indemnified Party determines the existence of any such claim or the commencement by any third party of any such legal or regulatory proceeding, arbitration or action, whether or not the same shall have been asserted or initiated, in any case with respect to which Company is or may be obligated to provide indemnification (an “Indemnifiable Claim”), specifying in reasonable detail the nature of the Loss and, if known, the amount or an estimate of the amount of the Loss; provided, that failure to promptly give such notice shall only limit the liability of Company to the extent of the actual prejudice, if any, suffered by Company as a result of such failure. The Indemnified Party shall provide to Company as promptly as practicable thereafter information and documentation reasonably requested by Company to defend against the Indemnifiable Claim.
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(c)
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Company shall have ten (10) days after receipt of any notification of an Indemnifiable Claim (a “Claim Notice”) to notify the Indemnified Party of Company’s election to assume the defense of the Indemnifiable Claim and, through counsel of its own choosing, and at its own expense, to commence the settlement or defense thereof, and the Indemnified Party shall cooperate with Company in connection therewith if such cooperation is so requested and the request is reasonable; provided that Company shall hold the Indemnified Party harmless from all its reasonable out-of-pocket expenses, including reasonable attorneys’ fees, incurred in connection with the Indemnified Party’s cooperation; provided, further, that if the Indemnifiable Claim relates to a matter before a Regulatory Authority, the Indemnified Party may elect, upon notice to Company, to assume the defense of the Indemnifialbe Claim at the cost of and with the cooperation of Company. If the Company assumes responsibility for the settlement or defense of any such claim, (i) Company shall permit the Indemnified Party to participate at the Indemnified Party’s expense in such settlement or defense through counsel chosen by the Indemnified Party; provided that, in the event that both Company and the Indemnified Party are defendants in the proceeding and the Indemnified Party shall have reasonably determined and notified Company that representation of both parties by the same counsel would be inappropriate due to the actual or potential differing interests between them, then the fees and expenses of one such counsel for all Indemnified Parties in the aggregate shall be borne by Company; and (ii) Company shall not settle any Indemnifiable Claim without the Indemnified Party’s consent.
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(d)
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If the Company does not notify the Indemnified Party within ten (10) days after receipt of the Claim Notice that it elects to undertake the defense of the Indemnifiable Claim described therein, or if Company fails to contest vigorously any such Indemnifiable Claim, or if the Indemnified Party elects to control the defense of an Indemnifiable Claim as permitted by Section 9(c), then, in each case, the Indemnified Party shall have the right, upon notice to the Company, to contest, settle or compromise the Indemnifiable Claim in the exercise of its reasonable discretion; provided that the Indemnified Party shall notify Company prior thereto of any compromise or settlement of any such Indemnifiable Claim. No action taken by the Indemnified Party pursuant to this paragraph (d) shall deprive the Indemnified Party of its rights to indemnification pursuant to this Section 9.
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(e)
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All amounts due under this Section 9 shall be payable not later than ten (10) days after written demand therefor.
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(f)
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The terms of this Section 9 shall survive the expiration or earlier termination of this Agreement.
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10.
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Term and Termination.
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(a)
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This Agreement shall have an initial term beginning on the Effective Date and ending thirty-five (35) months thereafter (the “Initial Term”) and shall renew automatically for two (2) successive terms of one (1) year each (each a “Renewal Term,” collectively, the Initial Term and Renewal Term(s) shall be referred to as the “Term”), unless either Party provides notice of non-renewal to the other Party at least ninety (90) days prior to the end of the Initial Term or any Renewal Term or this Agreement is earlier terminated in accordance with the provisions hereof.
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(b)
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This Agreement shall terminate immediately upon the expiration or earlier termination of the Loan Sale Agreement.
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(c)
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Company may terminate this Agreement upon ninety (90) days’ prior written notice to Bank if (i) Company acquires, is acquired by, or merges or consolidates with a depository institution (as defined in 12 U.S.C. § 1813) or a Person that controls or is controlled by a depository institution, or (ii) there is a change in Applicable Laws that materially and adversely affects Company’s ability to perform under the Program Documents (each of the events described in clauses (i) and (ii) is a “Trigger Event”). In order to terminate this Agreement because of a Trigger Event, Company must provide written notice of termination within ninety (90) days following the occurrence of a Trigger Event. If Company terminates this Agreement because of a Trigger Event, it shall pay a termination fee to Bank no later than the effective date of termination in an amount equal to: [*].
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(d)
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A Party shall have a right to terminate this Agreement immediately upon written notice to the other Party in any of the following circumstances:
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(1)
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any representation or warranty made by the other Party in this Agreement shall be incorrect in any material respect and shall not have been corrected within thirty (30) Business Days after written notice thereof has been given to such other Party;
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(2)
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the other Party shall default in the performance of any obligation or undertaking under this Agreement and such default shall continue for thirty (30) Business Days after written notice thereof has been given to such other Party;
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(3)
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the other Party shall commence a voluntary case or other proceeding seeking liquidation, reorganization, or other relief with respect to itself or its debts under
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(4)
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any bankruptcy, insolvency, receivership, conservatorship or other similar law now or hereafter in effect or seeking the appointment of a trustee, receiver, liquidator, conservator, custodian, or other similar official of it or any substantial part of its property, or shall consent to any such relief or to the appointment of a trustee, receiver, liquidator, conservator, custodian, or other similar official or to any involuntary case or other proceeding commenced against it, or shall make a general assignment for the benefit of creditors, or shall fail generally to pay its debts as they become due, or shall take any corporate action to authorize any of the foregoing;
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(5)
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an involuntary case or other proceeding, whether pursuant to banking regulations or otherwise, shall be commenced against the other Party seeking liquidation, reorganization, or other relief with respect to it or its debts under any bankruptcy, insolvency, receivership, conservatorship or other similar law now or hereafter in effect or seeking the appointment of a trustee, receiver, liquidator, conservator, custodian, or other similar official of it or any substantial part of its property; or an order for relief shall be entered against either Party under the federal bankruptcy laws as now or hereafter in effect; or
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(6)
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there is a materially adverse change in the financial condition of the other Party.
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(e)
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Bank shall not be obligated to approve Applications or establish new Loan Accounts after termination of this Agreement; provided, that Bank shall originate Loan Accounts to Applicants to whom Bank has issued a lending commitment prior to termination, unless this Agreement is terminated pursuant to subsection 10(b) or by Bank pursuant to subsection 10(d).
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(f)
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The termination of this Agreement either in part or in whole shall not discharge any Party from any obligation incurred prior to such termination.
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(g)
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Upon termination of this Agreement, Company shall purchase all Loan Accounts established by Bank prior to and on the date of termination that have not already been purchased by Company. After termination, Company shall purchase all Loan Accounts originated by Bank pursuant to subsection 10(e).
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(h)
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Company’s failure to obtain the approval of Bank as required by Sections 2(a)(1), 4 or 30, and Company’s failure to provide any notice required by Section 32, shall each constitute a material breach of this Agreement. In addition to any other remedies permitted by Applicable Law or this Agreement and without limiting Bank’s rights under Section 9, Bank may also invoice Company for, and Company agrees to pay, liquidated damages in the amount of [*]. The Parties agree that it would be difficult to determine the precise damages to Bank in the event of such a breach by Company, and the Parties have therefore agreed on the foregoing liquidated damages as a reasonable approximation of the damages to Bank in the event of such a breach.
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(i)
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Bank may terminate this Agreement immediately upon written notice to Company if Bank incurs any Loss that would have been subject to indemnification under Section 9(a) but for the application of Applicable Laws that limit or restrict Bank’s ability to seek such indemnification.
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(j)
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The terms of this Section 10 shall survive the expiration or earlier termination of this Agreement.
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11.
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Confidentiality.
|
(a)
|
Each Party agrees that Confidential Information of the other Party shall be used by such Party solely in the performance of its obligations and exercise of its rights pursuant to the Program Documents. Except as required by Applicable Laws or legal process, neither Party (the “Restricted Party”) shall disclose Confidential Information of the other Party to third parties; provided, however, that the Restricted Party may disclose Confidential Information of the other Party (i) to the Restricted Party’s Affiliates, agents, representatives or subcontractors for the sole purpose of fulfilling the Restricted Party’s obligations under this Agreement (as long as the Restricted Party exercises reasonable efforts to prohibit any further disclosure by its Affiliates, agents, representatives or subcontractors), provided that in all events, the Restricted Party shall be responsible for any breach of the confidentiality obligations hereunder by any of its Affiliates, agents, representatives or subcontractors, (ii) to the Restricted Party’s auditors, accountants and other professional advisors, or to a Regulatory Authority or (iii) to any other third party as mutually agreed by the Parties.
|
(b)
|
A Party’s Confidential Information shall not include information that:
|
(1)
|
is generally available to the public;
|
(2)
|
has become publicly known, without fault on the part of the Party who now seeks to disclose such information (the “Disclosing Party”), subsequent to the Disclosing Party acquiring the information;
|
(3)
|
was otherwise known by, or available to, the Disclosing Party prior to entering into this Agreement; or
|
(4)
|
becomes available to the Disclosing Party on a non-confidential basis from a Person, other than a Party to this Agreement, who is not known by the Disclosing Party after reasonable inquiry to be bound by a confidentiality agreement with the non-Disclosing Party or otherwise prohibited from transmitting the information to the Disclosing Party.
|
(c)
|
Upon written request or upon the termination of this Agreement, each Party shall, within thirty (30) days, return to the other Party all Confidential Information of the other Party in its possession that is in written form, including by way of example, but not limited to, reports, plans, and manuals; provided, however, that either Party may maintain in its possession all such Confidential Information of the other Party required to be maintained under Applicable Laws relating to the retention of records for the period of time required thereunder or stored on such Party’s network as part of standard back-up procedures
|
(d)
|
(provided that such information shall remain subject to the confidentiality provisions of this Section 11).
|
(e)
|
In the event that a Restricted Party is requested or required (by oral questions, interrogatories, requests for information or documents, subpoena, civil investigative demand or similar process) to disclose any Confidential Information of the other Party, the Restricted Party shall provide the other Party with prompt notice of such request(s) so that the other Party may seek an appropriate protective order or other appropriate remedy and/or waive the Restricted Party’s compliance with the provisions of this Agreement. In the event that the other Party does not seek such a protective order or other remedy, or such protective order or other remedy is not obtained, or the other Party grants a waiver hereunder, the Restricted Party may furnish that portion (and only that portion) of the Confidential Information of the other Party which the Restricted Party is legally compelled to disclose and shall exercise such efforts to obtain reasonable assurance that confidential treatment shall be accorded any Confidential Information of the other Party so furnished as the Restricted Party would exercise in assuring the confidentiality of any of its own Confidential Information.
|
(f)
|
The terms of this Section 11 shall survive the expiration or earlier termination of this Agreement.
|
12.
|
Proprietary Material.
|
(a)
|
Each Party (“Licensing Party”) hereby provides the other Party (“Licensee”) with a non-exclusive right and license to use and reproduce the Licensing Party’s name, logo, registered or other trademarks and service marks (collectively, “Marks”) on the Applications, Loan Account Agreements, and other Consumer Finance Materials (including the Program Website), Program marketing materials, and any other publicly distributed or available Program materials, and to otherwise use the Marks and such copyrights, patents, and other intellectual property as the Licensing Party may designate or otherwise make available from time to time in the Licensing Party’s sole discretion (collectively with the Marks, “Proprietary Material”) for the purposes of or otherwise in connection with the fulfillment of Licensee’s obligations under this Agreement; provided, however, that (i) the Licensee shall at all times comply with any and all written instructions provided by the Licensing Party from time to time regarding the use of the Licensing Party’s Proprietary Material, and (ii) each Licensee acknowledges that, except for the license specifically provided in this Agreement, it shall acquire no interest in the Licensing Party’s Proprietary Material. Upon termination of this Agreement, each such license will terminate, and the Licensee shall cease using the Licensing Party’s Proprietary Material. Neither Party may use the other Party’s Marks in any press release without the prior written consent of the other Party.
|
(b)
|
Bank hereby acknowledges and agrees that, as between Bank and Company (i) as of the Effective Date, Company is the sole and exclusive owner of all pre-existing Marks, copyrights, patents, other intellectual property rights, software, other technology, and other tangible and intangible property used on or in connection with the Program Website, and its Company run predecessors; and (ii) Company shall be the sole and exclusive owner of any and all modifications to such tangible and intangible property during the Term of this Agreement, including but not limited to any and all trademark, service mark, copyright, patent, and other intellectual property rights in and to such
|
(c)
|
modifications, except as the Parties may otherwise agree in writing. For avoidance of doubt, Company shall not obtain any rights in Bank’s Marks (other than the license described in subsection 12(a)) by virtue of incorporation of Bank’s Marks into the Program Website.
|
13.
|
Relationship of Parties. The Parties agree that in performing their responsibilities pursuant to this Agreement, they are in the position of independent contractors. This Agreement is not intended to create, nor does it create and shall not be construed to create, a relationship of partner or joint venturer or any association for profit between Bank and Company.
|
14.
|
Expenses.
|
(a)
|
Except as set forth herein, each Party shall bear the costs and expenses of performing its obligations under this Agreement.
|
(b)
|
Company shall pay all wire transfer and ACH costs for transfers by Bank under the Program. Company shall reimburse Bank for all third party fees incurred by Bank in connection with the performance of this Agreement. Bank shall provide Company with notice of third party fees to be incurred by Bank in connection with performance of this Agreement as soon as practicable after Bank becomes aware of such fees.
|
(c)
|
Company shall pay all costs of any credit reports it obtains on Applicants or Borrowers and any adverse action notices it delivers to Applicants or Borrowers in accordance with Company’s Application processing and Loan Account servicing responsibilities under this Agreement.
|
(d)
|
Each Party shall be responsible for payment of any federal, state, or local taxes or assessments associated with the performance of its obligations under this Agreement and for compliance with all filing, registration and other requirements with regard thereto.
|
(e)
|
Company shall be responsible for (i) all of Bank’s out-of-pocket legal fees directly related to the Program, including Bank’s attorneys’ fees and expenses in connection with the preparation, negotiation, execution, and delivery of the Program Documents; any amendment, modification, administration, collection and enforcement of the Program Documents; any modification of the Consumer Finance Materials or other documents or disclosures related to the Program; or any dispute or litigation arising out of or related to the Program; and (ii) all of Bank’s out-of-pocket costs and expenses for any other third-party professional services related to the Program, including the services of any third-party compliance specialists in connection with Bank’s preparation of policies and procedures and Bank’s review of the Program. To the extent that such fees are expected to exceed [*], Bank will provide oral or email notification to the extent reasonably practicable. Company shall also pay for an annual audit of the Program by a third-party firm. Bank shall invoice Company for such fees. Company shall pay such invoice within thirty (30) days of receipt of such invoice.
|
(f)
|
Company shall reimburse Bank for all reasonable costs associated with Bank’s assignment to Company of Loan Accounts pursuant to Section 10.
|
15.
|
Examination. Each Party agrees to submit to any examination that may be required by a Regulatory Authority having jurisdiction over the other Party, during regular business hours and upon reasonable prior notice, and to otherwise provide reasonable cooperation to the other Party in responding to such Regulatory Authority’s inquiries and requests related to the Program.
|
16.
|
Inspection; Reports. Each Party, upon reasonable prior notice from the other Party, agrees to submit to an inspection of its books, records, accounts, and facilities relevant to the Program, from time to time, during regular business hours subject to the duty of confidentiality each Party owes to its customers and banking secrecy and confidentiality requirements otherwise applicable to each Party under Applicable Laws. All expenses of inspection shall be borne by the Party conducting the inspection. Notwithstanding the obligation of each Party to bear its own expenses of inspection, Company shall reimburse Bank for reasonable out of pocket expenses incurred by Bank in the performance of periodic on site reviews of Company’s financial condition, operations and internal controls, not to exceed the maximum amount per visit of [*]. Company shall store all documentation and electronic data related to its performance under this Agreement and shall make such documentation and data available during any inspection by Bank or its designee. With such reasonable frequency and in such reasonable manner as mutually agreed by the Parties, Company shall report to Bank regarding the performance of its obligations.
|
17.
|
Governing Law; Waiver of Jury Trial. This Agreement shall be interpreted and construed in accordance with the laws of the State of Utah, without giving effect to the rules, policies, or principles thereof with respect to conflicts of laws. THE PARTIES HEREBY EXPRESSLY WAIVE ANY RIGHT TO TRIAL BY JURY OF ANY CLAIM, DEMAND, ACTION OR CAUSE OF ACTION ARISING HEREUNDER. The terms of this Section 17 shall survive the expiration or earlier termination of this Agreement.
|
18.
|
Severability. Any provision of this Agreement which is deemed invalid, illegal or unenforceable in any jurisdiction, shall, as to that jurisdiction, be ineffective to the extent of such invalidity, illegality or unenforceability, without affecting in any way the remaining portions hereof in such jurisdiction or rendering such provision or any other provision of this Agreement invalid, illegal, or unenforceable in any other jurisdiction.
|
19.
|
Assignment. This Agreement and the rights and obligations created under it shall be binding upon and inure solely to the benefit of the Parties and their respective successors, and permitted assigns. Neither Party shall be entitled to assign or transfer any interest under this Agreement (including by operation of law) without the prior written consent of the other Party, which shall not be unreasonable withheld or delayed. No assignment made in conformity with this Section 19 shall relieve a Party of its obligations under this Agreement. Company may use subcontractors in the performance of its obligations under this Agreement, subject to Bank’s prior written approval of each such subcontractor, which approval shall not be unreasonably withheld or delayed. A list of subcontractors already approved by Bank is attached in the form of Exhibit H hereto.
|
20.
|
Third Party Beneficiaries. Nothing contained herein shall be construed as creating a third-party beneficiary relationship between either Party and any other Person.
|
21.
|
Notices. All notices and other communications that are required or may be given in connection with this Agreement shall be in writing and shall be deemed received (a) on the day delivered, if delivered by hand; (b) on the day transmitted, if transmitted by facsimile or e-mail with receipt confirmed; or (c) three (3) business days after the date of mailing to the other Party, if mailed first-class postage prepaid, at the following address, or such other address as either Party shall specify in a notice to the other:
|
To Bank: WebBank
Attn: Senior Vice President – Strategic
Partners
0000 X. Xxxxxxx Xxxx., Xxxxx 000
Salt Lake City, UT 84121
Tel. 000-000-0000
Fax: 000-000-0000
Email:
With a copy to:
WebBank
Attn: Compliance Officer
0000 X. Xxxxxxx Xxxx., Xxxxx 000
Salt Lake City, UT 84121
Tel. 000-000-0000
Fax: 000-000-0000
Email:
To Company: Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx XxxxxXxx Xxxxxxxxx, XX 00000
Attn: Xxxx X. Xxxxxx
E-mail Address: xxxx@xxxxxxx.xxx
Telephone: (000) 000-0000
Facsimile: (000) 000-0000
22.
|
Amendment and Waiver. This Agreement may be amended only by a written instrument signed by each of the Parties. The failure of a Party to require the performance of any term of this Agreement or the waiver by a Party of any default under this Agreement shall not prevent a subsequent enforcement of such term and shall not be deemed a waiver of any subsequent breach. All waivers must be in writing and signed by the Party against whom the waiver is to be enforced.
|
23.
|
Entire Agreement. The Program Documents, including this Agreement and its schedules and exhibits (all of which schedules and exhibits are hereby incorporated into this Agreement), constitute the entire agreement between the Parties with respect to the subject matter hereof, and supersede any prior or contemporaneous negotiations or oral or written agreements with regard to the same subject matter.
|
24.
|
Counterparts. This Agreement may be executed and delivered by the Parties in any number of counterparts, and by different parties on separate counterparts, each of which counterpart shall be deemed to be an original and all of which counterparts, taken together, shall constitute but one and the same instrument.
|
25.
|
Interpretation. The Parties acknowledge that each Party and its counsel have reviewed and revised this Agreement and that the normal rule of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or any amendments thereto, and the same shall be construed neither for nor against either Party, but shall be given a reasonable interpretation in accordance with the plain meaning of its terms and the intent of the Parties.
|
26.
|
Agreement Subject to Applicable Laws. If (a) either Party has been advised by legal counsel of a change in Applicable Laws or any judicial decision of a court having jurisdiction over such Party or any interpretation of a Regulatory Authority that, in the view of such legal counsel, would have a materially adverse effect on the rights or obligations of such Party under this Agreement or the financial condition of such Party, (b) either Party receives a request of any Regulatory Authority having jurisdiction over such Party, including any letter or directive of any kind from any such Regulatory Authority, that prohibits or restricts such Party from carrying out its obligations under this Agreement, or (c) either Party has been advised by legal counsel that there is a material risk that such Party’s or the other Party’s continued performance under this Agreement would violate Applicable Laws, then the Parties shall meet and consider in good faith any modifications, changes or additions to the Program or the Program Documents that may be necessary to eliminate such result. Notwithstanding any other provision of the Program Documents, including Section 10 hereof, if the Parties are unable to reach agreement regarding such modifications, changes or additions to the Program or the Program Documents within ten (10) Business Days after the Parties initially meet, either Party may terminate this Agreement upon five (5) days’ prior written notice to the other Party. A Party may suspend performance of its obligations under this Agreement, or require the other Party to suspend its performance of its obligations under this Agreement, upon providing the other Party advance written notice, if any event described in subsections 26(a), (b) or (c) above occurs.
|
27.
|
Force Majeure. If any Party is unable to carry out the whole or any part of its obligations under this Agreement by reason of a Force Majeure Event, then the performance of the obligations under this Agreement of such Party as they are affected by such cause shall be excused during the continuance of the inability so caused, except that should such inability not be remedied within thirty (30) days after the date of such cause, the Party not so affected may at any time after the expiration of such thirty (30) day period, during the continuance of such inability, terminate this Agreement on giving written notice to the other Party and without payment of a termination fee or other penalty. To the extent that the Party not affected by a Force Majeure Event is unable to carry out the whole or any part of its obligations under this Agreement because a prerequisite obligation of the Party so affected has not been performed, the Party not affected by a Force Majeure Event also is excused from such performance during such period. A “Force Majeure Event” as used in this Agreement shall mean an unanticipated event that is not reasonably within the control of the affected Party or its subcontractors (including, but not limited to, acts of God, acts of governmental authorities, strikes, war, riot and any other causes of such nature), and which by exercise of reasonable due diligence, such affected Party or its subcontractors could not reasonably have been expected to avoid, overcome or obtain, or cause to be obtained, a commercially reasonable substitute therefore. No Party shall be relieved of its obligations hereunder if its failure of performance is due to removable or remediable causes which such
|
28.
|
Party fails to remove or remedy using commercially reasonable efforts within a reasonable time period. Either Party rendered unable to fulfill any of its obligations under this Agreement by reason of a Force Majeure Event shall give prompt notice of such fact to the other Party, followed by written confirmation of notice, and shall exercise due diligence to remove such inability with all reasonable dispatch.
|
29.
|
Jurisdiction; Venue. The Parties consent to the personal jurisdiction and venue of the federal and state courts in Salt Lake City, Utah for any court action or proceeding. The terms of this Section 28 shall survive the expiration or earlier termination of this Agreement.
|
30.
|
Insurance. Company agrees to maintain insurance coverage on the terms and conditions specified in Exhibit F at all times during the term of this Agreement and to notify Bank promptly of any cancellation or lapse of any such insurance coverage.
|
31.
|
Compliance with Applicable Laws; Program Compliance Manual. Company shall comply with Applicable Laws, the Bank Secrecy Act Policy and the Program Compliance Manual in its performance of this Agreement, including Loan Account solicitation, Application processing and preparation of Loan Account Agreements and other Loan Account documents. The Program Compliance Manual shall not be changed without the prior written consent of both Parties, which consent shall not be unreasonably withheld or delayed; provided, however, that Bank may change the Program Compliance Manual upon written notice provided to Company but without Company’s prior written consent, to the extent that such change is required by Applicable Laws, or to the extent that Bank determines such change is necessitated by safety and soundness concerns. A copy of the Program Compliance Manual is attached hereto as Exhibit G. Without limiting the foregoing, Company shall:
|
(a)
|
apply to all Applicants customer identification procedures that comply with Section 326 of the USA PATRIOT Act of 2001 (“Patriot Act”) and the implementing regulations applicable to Bank (31 C.F.R. § 103.121);
|
(b)
|
retain for five (5) years after a Loan Account is purchased from Bank, and deliver to Bank upon request: (i) the Applicant’s name, address, social security number, and date of birth obtained pursuant to such customer identification procedures; (ii) a description of the methods and the results of any measures undertaken to verify the identity of the Applicant; and (iii) a description of the resolution of any substantive discrepancy discovered when verifying the identifying information obtained;
|
(c)
|
screen all Applicants against the Office of Foreign Assets Control list of Specially Designated Nationals and Blocked Persons, and reject any Applicant whose name appears on such list and notify Bank thereof;
|
(d)
|
monitor, identify and report to Bank any suspicious activity that meets the thresholds for submitting a Suspicious Activity Report under the Bank Secrecy Act and the implementing regulations applicable to Bank (31 C.F.R. § 103.18);
|
(e)
|
implement an anti-money laundering program to assist Bank in its compliance with Section 352 of the Patriot Act and the implementing regulations applicable to Bank (31 C.F.R. § 103.120);
|
(f)
|
in addition to the information retained pursuant to subsection (b) above, retain the account number identifying a Borrower’s Loan Account for at least one (1) year after purchasing the Borrower’s Loan Account from Bank;
|
(g)
|
upon receipt of a government information request forwarded by Bank to Company, (i) compare the names, addresses, and social security numbers on such government list provided by Bank with the names, addresses, and social security numbers of Borrowers for all Loan Accounts purchased from Bank within the prior twelve (12) months, and (ii) within one (1) week of receipt of such an information request, deliver to Bank a certification of completion of such a records search, which shall indicate whether Company located a name, address, or social security number match and, if so, provide for any such match: the name of the Borrower, the account number identifying the Borrower’s Loan Account, and the Borrower’s social security number, date of birth, address, or other similar identifying information provided by the Borrower, to assist Bank in its compliance with Section 314(a) of the Patriot Act and the implementing regulations applicable to Bank (31 C.F.R. § 103.100); and
|
(h)
|
provide to Bank electronic copies of the information retained pursuant to subsections (b) and (g) above as mutually agreed to by the Parties, immediately upon request.
|
Company will provide to Bank a certification letter, each quarter, that it is complying with its obligations under this section. Bank will comply with any reporting requirements of the Utah Department of Financial Institutions or the FDIC applicable to Bank’s performance of this Agreement. The terms of subsections (b), (f) and (g) of this section 30 shall survive the expiration or earlier termination of this Agreement.
32.
|
Prohibition on Tie-In Fees. Company shall not directly or indirectly impose or collect any fees, charges or remuneration relating to the processing or approval of an Application, the establishment of a Loan Account, or the disbursement of Loan Proceeds, unless such fee, charge or remuneration is set forth in the Consumer Finance Materials or approved by Bank.
|
33.
|
Notice of Consumer Complaints and Regulatory Inquiries. Company shall notify Bank if it becomes aware of any investigations or proceedings by any state attorney general, Regulatory Authority, or the Better Business Bureau, or of any customer complaint that is directed or referred to any state attorney general, Regulatory Authority, or the Better Business Bureau, relating to any aspect of the Program within five (5) days of becoming aware of such investigation or proceeding or complaint, and Company shall provide Bank with all documentation relating thereto, subject to any legal prohibitions on disclosure of such investigation or proceeding. In addition, Company shall provide Bank with periodic reporting, in a form and on a schedule mutually agreed upon by the Parties, summarizing customer complaints received by Company and the resolution thereof by Company. Company shall cooperate in good faith and provide such assistance, at Bank’s request, to permit Bank to promptly resolve or address any investigation, proceeding, or complaint.
|
34.
|
Headings. Captions and headings in this Agreement are for convenience only, and are not to be deemed part of this Agreement.
|
35.
|
Privacy Law Compliance. Subject to Applicable Laws, Bank and Company shall comply with the privacy policy agreed upon by both Parties with respect to Applicants and Borrowers.
|
36.
|
Manner of Payments. Unless the manner of payment is expressly provided herein, all payments under this Agreement shall be made by wire transfer to the bank accounts designated by the respective Parties. Notwithstanding anything to the contrary contained herein, neither Party shall fail to make any payment required of it under this Agreement as a result of a breach or alleged breach by the other Party of any of its obligations under this Agreement or any other agreement, provided that the making of any payment hereunder shall not constitute a waiver by the Party making the payment of any rights it may have under the Program Documents or by law.
|
37.
|
Referrals. Neither Party has agreed to pay any fee or commission to any agent, broker, finder, or other person for or on account of such person’s services rendered in connection with this Agreement that would give rise to any valid claim against the other Party for any commission, finder’s fee or like payment.
|
38.
|
Financial Statements. (a) Within ninety (90) days following the end of Company’s fiscal year, Company shall deliver to Bank a copy of Company’s audited financial statements prepared by an independent certified public accountant, and (b) within forty-five (45) days following the end of each of Company’s fiscal quarters (other than year-end), Company shall deliver to Bank a copy of Company’s unaudited financial statements, in each case as of the year or quarter then ended and prepared in accordance with generally accepted accounting principles; provided that, as long as Company is required to file periodic reports under the Securities Exchange Act of 1934, such filings shall satisfy the financial statement delivery requirements set forth above. Company shall also deliver such additional unaudited financial statements and other information as Bank may request from time to time, within a reasonable period of time following such request.
|
IN WITNESS WHEREOF, the Parties have caused this Agreement to be executed by their duly authorized officers as of the date first written above.
WEBBANK
By:
|
/s/ Xxxxx X. Xxxxxxx
|
Name:
|
Xxxxx X. Xxxxxxx
|
Title: Acting President
PROSPER MARKETPLACE, INC.
By:
|
/s/ Xxxxx Xxxxxx
|
Name:
|
Xxxxx Xxxxxx
|
Title: Chairman and CEO
Schedule 1
I. Definitions
(a)
|
“ACH” means the Automated Clearinghouse.
|
(b)
|
“Affiliate” means, with respect to a Party, a Person who directly or indirectly controls, is controlled by or is under common control with the Party. For the purpose of this definition, the term “control” (including with correlative meanings, the terms controlling, controlled by and under common control with) means the power to direct the management or policies of such Person, directly or indirectly, through the ownership of twenty-five percent (25%) or more of a class of voting securities of such Person.
|
(c)
|
“Applicable Laws” means all federal, state and local laws, statutes, regulations and orders applicable to a Party or relating to or affecting any aspect of the Program including the Loan Accounts, the Program promotional and marketing materials and the Consumer Finance Materials, and all requirements of any Regulatory Authority having jurisdiction over a Party, as any such laws, statutes, regulations, orders and requirements may be amended and in effect from time to time during the term of this Agreement.
|
(d)
|
“Applicant” means an individual who is a consumer who requests a Loan Account from Bank by posting a listing on the Program Website.
|
(e)
|
“Application” means any request from an Applicant for a Loan Account in the form required by Bank including such requests received through the Program Website.
|
(f)
|
“Bank” shall have the meaning set forth in the introductory paragraph of this Agreement.
|
(g)
|
“Bank Secrecy Act Policy” shall have the meaning set forth in subsection 5(a).
|
(h)
|
“Borrower” means an Applicant or other Person for whom Bank has established a Loan Account and/or who is liable, jointly or severally, for amounts owing with respect to a Loan Account.
|
(i)
|
“Business Day” means any day, other than (i) a Saturday or Sunday, or (ii) a day on which banking institutions in the State of Utah are authorized or obligated by law or executive order to be closed.
|
(j)
|
“Claim Notice” shall have the meaning set forth in subsection 9(c).
|
(k)
|
“Confidential Information” means the terms and conditions of this Agreement, and any proprietary information or non-public information of a Party, including a Party’s proprietary marketing plans and objectives, that is furnished to the other Party in connection with this Agreement.
|
(l)
|
“Consumer Finance Materials” shall have the meaning set forth in Section 4.
|
(m)
|
“Credit Policy” means the minimum requirements of income, residency, employment history, credit history, and/or other such considerations that Bank uses to approve or deny an Application and to establish a Loan Account.
|
(n)
|
“Disbursement Account” means an account established by Company and held at the Disbursement Institution against which wire transfers and ACH transfers are settled for payment of Loan Proceeds to Borrowers.
|
(o)
|
“Disbursement Institution” means the depository institution at which the Disbursement Account is established, which initially shall be Xxxxx Fargo Bank, N.A. and may be changed upon mutual agreement of the Parties.
|
(p)
|
“Disclosing Party” shall have the meaning set forth in subsection 11(b)(2).
|
(q)
|
“Effective Date” shall have the meaning set forth in the introductory paragraph of this Agreement.
|
(r)
|
“Existing Program Agreement” shall have the meaning set forth in the recitals.
|
(s)
|
“Force Majeure Event” shall have the meaning set forth in Section 27.
|
(t)
|
“Funding Account” means an account established and owned by Bank and held at the Funding Institution against which wire transfers or ACH transfers are settled for the payment of Loan Proceeds and Origination Fees to Company.
|
(u)
|
“Funding Amount” means the aggregate amount, as listed on a Funding Statement, of all Loan Proceeds to be disbursed by Bank to Borrowers through Company’s Disbursement Account on each Funding Date and the related Origination Fees.
|
(v)
|
“Funding Date” means the Business Day on which any pending Applications are approved.
|
(w)
|
“Funding Institution” means the depository institution at which the Funding Account is established, which initially shall be Zions First National Bank and may be changed by Bank upon reasonable advance notice to Company.
|
(x)
|
“Funding Statement” means the statement prepared by Company on a Business Day that contains (i) a list of all Applicants who meet the eligibility criteria set forth in the Credit Policy, for whom Bank is requested to establish Loan Accounts; and (ii) the computation of the Funding Amount and all information necessary for the transfer of Loan Proceeds and Origination Fees from the Funding Account to the Disbursement Account and distribution by Company of the Loan Proceeds to the accounts designated by the corresponding Borrowers, including depository institution names, routing numbers and account numbers; and (iii) such other information as shall be reasonably requested by Bank and mutually agreed to by the Parties.
|
(y)
|
“Indemnifiable Claim” shall have the meaning set forth in subsection 9(b).
|
(z)
|
“Indemnified Parties” shall have the meaning set forth in subsection 9(a).
|
(aa)
|
“Insolvent” means the failure to pay debts in the ordinary course of business, the inability to pay its debts as they come due or the condition whereby the sum of an entity’s debts is greater than the sum of its assets.
|
(bb)
|
“Licensee” shall have the meaning set forth in Section 12.
|
(cc)
|
“Licensing Party” shall have the meaning set forth in Section 12.
|
(dd)
|
“Loan Account” means a consumer installment loan account established by Bank pursuant to the Program.
|
(ee)
|
“Loan Account Agreement” means the document containing the terms and conditions of a Loan Account including all disclosures required by Applicable Laws.
|
(ff)
|
“Loan Sale Agreement” means that Amended and Restated Loan Sale Agreement, dated as of even date herewith, between Bank and Company, pursuant to which Bank agrees to sell to Company, and Company agrees to purchase from Bank, the Loan Accounts.
|
(gg)
|
“Loan Proceeds” means the funds disbursed to a Borrower pursuant to a Loan Account established by Bank under the Program.
|
(hh)
|
“Losses” shall have the meaning set forth in subsection 9(a).
|
(ii)
|
“Marks” shall have the meaning set forth in subsection 12(a).
|
(jj)
|
“Origination Fee” means the up-front fee a Borrower pays to Bank under the Loan Account Agreement for origination of a Loan Account in the form of a pre-paid finance charge.
|
(kk)
|
“Party” means either Company or Bank and “Parties” means Company and Bank.
|
(ll)
|
“Person” means any legal person, including any individual, corporation, limited liability company, partnership, joint venture, association, joint-stock company, trust, unincorporated organization, governmental entity, or other entity of similar nature.
|
(mm)
|
“Program” means the installment loan program pursuant to which Bank shall establish Loan Accounts and disburse Loan Proceeds to Borrowers pursuant to the terms of this Agreement, initially as described in Exhibit A attached hereto.
|
(nn)
|
“Program Compliance Manual” means the policies and procedures for the implementation of the Program by Company, including the policies and procedures regarding the (i) solicitation and receipt of Applications, (ii) underwriting of Loan Accounts, (iii) processing of Applications, (iv) requirements of the USA PATRIOT Act Customer Identification Program, and (iv) initial and periodic Office of Foreign Assets Control screenings.
|
(oo)
|
“Program Documents” means this Agreement and the Loan Sale Agreement.
|
(pp)
|
“Program Website” means any part of the website located at xxx.xxxxxxx.xxx, together with any other website on which the Program is offered to public, that contains (A) any information directed towards Borrowers or Applicants, (B) any information about Borrowers or Applicants, or (C) any part of the application procession or information concerning or describing the application process, which shall be hosted and maintained by Company.
|
(qq)
|
“Proprietary Material” shall have the meaning set forth in subsection 12(a).
|
(rr)
|
“Regulatory Authority” means any federal, state or local regulatory agency or other governmental agency or authority having jurisdiction over a Party and, in the case of Bank, shall include, but not be limited to, the Utah Department of Financial Institutions and the Federal Deposit Insurance Corporation.
|
(ss)
|
“Restricted Party” shall have the meaning set forth in subsection 11(a).
|
(tt)
|
“Trigger Event” shall have the meaning set forth in subsection 10(c).
|
II. Construction
As used in this Agreement:
|
(a)
|
All references to the masculine gender shall include the feminine gender (and vice versa);
|
|
(b)
|
All references to “include,” “includes,” or “including” shall be deemed to be followed by the words “without limitation”;
|
|
(c)
|
References to any law or regulation refer to that law or regulation as amended from time to time and include any successor law or regulation;
|
|
(d)
|
References to “dollars” or “$” shall be to United States dollars unless otherwise specified herein;
|
|
(e)
|
Unless otherwise specified, all references to days, months or years shall be deemed to be preceded by the word “calendar”;
|
|
(f)
|
All references to “quarter” shall be deemed to mean calendar quarter; and
|
|
(g)
|
The fact that Bank or Company has provided approval or consent shall not mean or otherwise be construed to mean that: (i) either Party has performed any due diligence with respect to the requested or required approval or consent, as applicable; (ii) either Party agrees that the item or information for which the other Party seeks approval or consent complies with any Applicable Laws; (iii) either Party has assumed the other Party’s obligations to comply with all Applicable Laws arising from or related to any requested or required approval or consent; or (iv) except as otherwise expressly set forth in such approval or consent, either Party’s approval or consent impairs in any way the other Party’s rights or remedies under the Agreement, including indemnification rights for Company’s failure to comply with all Applicable Laws.
|
Schedule 7(b)(4)
Litigation
On November 26, 2008, plaintiffs, Xxxxxxxxx Xxxxxx, Xxxxxxx Xxxxxxxx and Xxxxx Xxxxx, individually and on behalf of all other plaintiffs similarly situated, filed a class action lawsuit against us, and certain of our executive officers and directors in the Superior Court of California, County of San Francisco, California. The suit was brought on behalf of all loan note purchasers in our online lending platform from January 1, 2006 through October 14, 2008. The lawsuit alleges that Xxxxxxx offered and sold unqualified and unregistered securities in violation of the California and federal securities laws. The lawsuit seeks class certification, damages and the right of rescission against Xxxxxxx and the other named defendants, as well as treble damages against Xxxxxxx and the award of attorneys’ fees, experts’ fees and costs, and pre-judgment and post-judgment interest.
Exhibit A
The Program Website
(screen shots of each page of the Program Website)
Exhibit A
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Exhibit B
Credit Policy
Section No.: 1700
Policy No.: 1712
Current Approval Date: September 23, 2010
Last Revision Date: July 22, 2010
WebBank
Person-to-Person Credit Policy - Prosper
Policy Summary
This document outlines the Credit Policy to be followed in reviewing, approving and administering Loans made by WebBank (the “Bank”) under the Loan product line which will be marketed and serviced by Prosper Marketplace, Inc. (“Prosper”).
Policy Objective: Determine the creditworthiness of interested Loan Applicants. Establish the financial and repayment terms for each Borrower that are based on the customer’s credit risk.
1.
|
Objective Statement
|
The Bank’s goal is to establish a Loan program that will be marketed by Xxxxxxx. Marketing and delivery of this product will be made available through Prosper.
Prosper will review, on behalf of the Bank, all Applications and other Program Materials submitted by Applicants and will determine the disposition of each Application for the administration of the Loan Program in accordance with this Policy.
Adequate underwriting for the Loan Program must result in a determination that the Applicant has the willingness and ability to repay the Loan obligation.
The Loan is documented by a promissory note requiring monthly payments of principal and interest by Xxxxxxxx. The monthly payment of principal and interest will be remitted via an automated transaction from the bank account designated by and belonging to each Borrower (a debit ACH transaction). A Borrower may alternatively elect to make monthly payments via a bank draft generated by Xxxxxxx.
2.
|
Application
|
Xxxxxxx will actively solicit Loan Applications for the Loan Program. All Loan Applications must be submitted directly by Applicants in electronic format through the Prosper website, xxx.xxxxxxx.xxx. Xxxxxxx will not accept Loan Applications from third party sources under any conditions. The Bank’s approved Loan Application, Borrower Registration Agreement and Program Materials are to be used for all requests. All Loan Applications will authorize the Bank or Prosper to procure individual credit reports and other identity verification information prior to Loan Application approval.
All Loan Applications, Borrower Registration Agreements and Program Materials will provide the following essential information to ensure a timely credit review and assessment of the submitted information:
Applicant - Correct individual name, address, date of birth and social security number of Applicant. The address must include a physical address and a valid e-mail address. Applicant must also provide at least one telephone number.
Personal Information of Applicant – Xxxxxxx, on behalf of the Bank, has an obligation to clearly identify all signatories to the Loan Agreements. All Applicants must pass the identification verification screen conducted with information obtained from the credit bureau, which includes compliance with OFAC procedures.
Banking Information - The Applicant’s bank information, including type of account, ACH routing number and account number, are required.
Exhibit B
WebBank Credit Policy
Page 2
Fraud Identification - Since the customer base of the Prosper loan program is acquired through the internet, fraud detection is a critical component of the credit verification and underwriting process. Prosper utilizes various fraud identification and prevention tools to minimize the risk posed by fraudulent applications and to mitigate the potential for identity theft. Any deviation from the identification criteria in the instance of suspicion of fraud, identity theft or violation of the terms and conditions of use of the Prosper marketplace will be managed in cooperation with the Bank.
3.
|
Underwriting Standards
|
3.1
|
Loan Funding Amounts
|
Loan amounts range from $1,000 to $25,000. An individual’s maximum loan amount is determined by the borrower’s credit bureau score and Prosper score. The table set forth in Exhibit A on Page 6 shows the maximum loan amount for each segment. Borrowers who request higher loan amounts than allowed per the table set forth in Exhibit A will receive an adverse action letter. A Borrower can have up to two loans outstanding at one time. However the aggregate outstanding principal balance of both loans at time the second loan is originated cannot exceed $25,000 (See section 3.4 for more detail on second loans).
3.2
|
Loan Type
|
All loans are unsecured, fixed-rate, fully amortizing loans. Loan terms can be 1 year, 3 years or 5 years. Eligibility for different loan terms is determined by the borrower’s Prosper Rating and requested loan amount. The table set forth in Exhibit C shows the loan terms available for each segment.
3.3
|
Loan Underwriting
|
The following is a breakdown of the Loan underwriting criteria. Any revision of underwriting criteria must be approved by WebBank.
Loan Requests - A loan request includes specific information provided by the Applicant, and a loan listing created by the Applicant and posted on the Prosper website. A listing is a request by an Applicant for a loan in a specified amount, at an interest rate equal to the maximum interest rate set forth by the Applicant in the listing.
In order to request a loan, the following information must be provided by Applicant and/or gathered by Prosper based on information provided by Applicant:
§
|
Loan Application
|
§
|
Borrower Registration Agreement
|
§
|
Credit Report Information, including score, homeownership status and certain attributes (e.g. number of current delinquencies, number of public records)
|
§
|
Stated Income and Employment Information
|
§
|
Debt-to-Income Ratio
|
§
|
Prosper Score and Prosper Rating, as described in Exhibit B
|
Before a loan is funded, an Applicant must meet the following minimum requirements:
§
|
Borrower identity must be verified, prior to loan funding
|
§
|
Home Address must be verified, prior to loan funding
|
Exhibit B
WebBank Credit Policy
Page 3
§
|
Bank account must be verified
|
§
|
Credit score (currently using Experian Scorex Plus score):
|
·
|
For first time Applicants >= 640
|
·
|
For Applicants who had previously obtained a Prosper loan and paid off the loan in full >= 600
|
·
|
For Applicants seeking a second loan, and otherwise are eligible for a second loan >= 600
|
§
|
Credit Report must be <30 days old at time listing is initiated
|
§
|
The Applicant must not have had a previous loan originated through Prosper that was charged-off.
|
§
|
Loan request must be 100% funded by bids from investors of Xxxxxxx, as described below, prior to the expiration date of the listing.
|
Loan Approval and Pricing - Loans are priced and approved for funding based on an auction between lender members of the Prosper marketplace that takes place on the Prosper website. Once a loan listing is completed by the Applicant, the listing is posted on the Prosper website and then becomes available for bidding by Prosper lender members. A bid on a listing is a lender member’s binding commitment to purchase a Borrower Payment Dependent Note (a “Note”), a security issued by Prosper which is dependent for payment on payments that Xxxxxxx receives on the loan described in the listing, in the principal amount of the lender member’s bid, should the listing receive bids totaling the full amount of the requested loan. A loan will only be approved and made to an Applicant if the Applicant’s listing has received bids from lender members totaling the full amount of the requested loan. No partially funded loans will be approved. An Applicant whose loan listing does not receive bids totaling the full amount of the requested loan will receive an Adverse Action letter following the expiration of the listing period for that listing.
3.4
|
Second Loans
|
The following is a breakdown of additional criteria when applying for a second loan with Xxxxxxx:
3.4.1 Credit score at the time the second loan is requested >= 600, currently using Experian Scorex Plus score
3.4.2 Underwriting and Eligibility requirements to request Second Loan
Credit Score Range at time of 1st Loan
|
Minimum # Mos Since Origination of 1st Loan
|
# of Consecutive Months Without 15+ DPD on 1st Loan
|
Credit Score Drop Allowed
|
|||||
< 640
|
12 | 12 |
20 points*
|
|||||
640-719 | 9 | 9 |
40 points
|
|||||
720+ | 6 | 6 |
40 points
|
Loan request must be 100% funded prior to the expiration date.
*- Historically, loans have been originated on Prosper’s platform where the Applicant’s credit score was less than 640.
Exhibit B
WebBank Credit Policy
Page 4
Prefunding Verification
Additional verification may be required based on variables such as Prosper Rating, Loan Amount, Income and Debt-to-Income Ratio. Verification may include:
·
|
Drivers’ License
|
·
|
Employment Verification
|
·
|
Proof of Address
|
·
|
Proof of Income
|
·
|
Phone Verification
|
4.
|
Loan Expiration and Cancellation
|
A loan request that that does not receive sufficient bids in the Prosper marketplace to be fully funded prior to the expiration date will expire. The borrower will receive an adverse action letter.
A loan request that does not pass the Underwriting will be denied. A loan request that does not pass the Prefunding Verification processes will be cancelled. The borrower will receive an adverse action letter if a loan request is denied or cancelled.
5.
|
Pricing
|
The loan pricing is described as follows:
•
|
All loans have a fixed interest rate.
|
•
|
Maximum annual interest rate is 36%.
|
•
|
An origination fee will be charged on each loan, which will increase the APR for that loan.
|
•
|
Minimum annual interest rate is the interest rate that corresponds to the minimum yield percentage, which is calculated by adding the national average certificate of deposit rate that matches the term of the loan, as published by XxxxXxxx.xxx, to the minimum estimated loss rate associated with the Prosper Rating assigned to the listing. However, for a listing with an AA Prosper Rating, the middle of the estimated loss rate range, 1.0%, is used instead of the minimum estimated loss rate to determine the minimum yield percentage. Interest rate is determined by bidding demand in the Prosper marketplace.
|
•
|
There is no pre-payment penalty.
|
•
|
Lender members bid the amount they are willing to commit to purchase a Note and the minimum yield percentage they are willing to receive on the Note, subject to a minimum yield percentage based on the Prosper Rating assigned to each listing. The yield percentage is equal to the Applicant’s interest rate, minus Xxxxxxx’s 1% servicing fee charged to lender members.
|
•
|
A loan listing will include the maximum interest rate that an Applicant is willing to pay for the loan, up to a maximum interest rate of 36% and down to a minimum interest rate based on the Prosper Rating (Exhibit B) assigned to the borrower’s listing. The minimum interest rate applicable to each listing will be the interest rate that corresponds to the minimum yield percentage, which minimum yield percentage is calculated by adding the national average certificate of deposit rate that matches the term of the loan, as published by XxxxXxxx.xxx, to
|
Exhibit B
WebBank Credit Policy
Page 5
•
|
the minimum estimated loss rate associated with the Prosper Rating assigned to the listing, which estimated loss rate is based on the historical performance of similar Prosper loans. The national average certificate of deposit rate is a proxy for a risk free consumer rate and is published daily by XxxxXxxx.xxx. The national average certificate of deposit rate that matches the term of the borrower loan will be used. For a listing that results in a three year loan the three year national average certificate of deposit rate will be used. The risk free rate will be updated on the third business day of each month based on the certificate of deposit rate published on XxxxXxxx.xxx on the first business day of each month. For example, for a listing assigned a Prosper Rating of B, the certificate of deposit rate of 2.27% 1is added to the minimum estimated loss rate for Prosper Ratings of B, which is 4.0%1, causing the minimum yield percentage to be 6.27%1. The minimum permissible interest rate is then calculated as follows: (the minimum yield percentage of 6.27%1) + (the servicing fee of 1.0%) = 7.27%1.
|
•
|
The terms for how Prosper calculates the minimum interest rate by Prosper Rating are reviewed and approved by Prosper management periodically, and then submitted to WebBank for review for final approval by the Bank’s Chief Credit Officer prior to the implementation of the new terms.
|
•
|
Bidding on the listing starts at the yield percentage that provides the maximum interest rate set by the Applicant. For example, if an Applicant set the maximum interest rate for the Lender Member at 14%, the yield percentage bidding would start at 14% less the 1% service fee or 13%. When the total amount of all bids placed in the auction equals or exceeds the initial loan amount, further bids have to be placed at least 0.05% below the current winning yield percentage, bidding down the interest rate.
|
•
|
Listings remain open and available for bidding for seven (7) days, although Applicants may choose to end the auction at any time after the listing receives bids totaling the requested loan amount. The final interest rate for the Loan is set by the lowest or minimum yield percentage (not to exceed the minimum yield %) for which there is sufficient participation among bidders to accommodate the requested loan amount at the end of the auction period. For example, if the loan requested by the same Applicant in the previous example was bid down to a yield percentage of 12.3%, the Applicant’s interest rate would be 13.3%. A borrower may withdraw his or her loan request at any time before the auction period ends. If the Applicant accepts the Loan, each lender member would receive the same yield percentage for that loan e.g. 12.3%.
|
Exhibit B
WebBank Credit Policy
Page 6
Exhibit A
Explanation of Maximum Loan Amounts
An individual’s maximum loan amount is determined by the borrower’s credit bureau score and Prosper score. (For an explanation of Prosper score, see Exhibit B). The table below shows the maximum loan amount for each segment:
Experian Scorex Plus Score | ||||||||||||||||||||||||||||||||||||||||||
Prosper Score
|
600-619 | 620-639 | 640-649 | 650-664 | 665-689 | 690-701 | 702-723 | 724-747 | 000-000 | 000 | + | |||||||||||||||||||||||||||||||
1 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | ||||||||||||||||||||||
2 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | ||||||||||||||||||||||
3 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | ||||||||||||||||||||||
4 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | ||||||||||||||||||||||
5 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | ||||||||||||||||||||||
6 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 15,000 | ||||||||||||||||||||||
7 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 15,000 | ||||||||||||||||||||||
8 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 15,000 | $ | 15,000 | $ | 15,000 | ||||||||||||||||||||||
9 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 15,000 | $ | 15,000 | $ | 15,000 | $ | 15,000 | $ | 15,000 | ||||||||||||||||||||||
10 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 7,500 | $ | 15,000 | $ | 15,000 | $ | 25,000 | $ | 25,000 | $ | 25,000 |
Exhibit B
WebBank Credit Policy
Page 7
Exhibit B
Explanation of Prosper Ratings and Prosper Score
The Prosper Rating is a letter that indicates the level of risk associated with a listing and corresponds to an estimated average annualized loss rate range for the listing. Xxxxxxx and the Bank uses two scores to estimate expected loss rates on Prosper borrower listings: (1) a custom Prosper score and (2) a credit score obtained from a credit reporting agency (currently, the Experian Scorex Plus score). The use of these two scores will determine an estimated base loss rate for each listing. Adjustments can then be made to the base loss rate based on variables like the presence of a previous Prosper loan. Any adjustments are added to the base loss rate to get the final loss rate, which then determines the Prosper Rating.
The Prosper score predicts the probability of a loan going “bad,” where “bad” is the probability of going 61+ days past due. The output of the model to Prosper users is a Prosper score, which ranges from 1 to 10, with 10 being the best or lowest risk score and 1 being the worst or highest risk score. To create the Prosper score, a custom risk model was developed using historical data. The Prosper score was built specifically on the Prosper population, so it incorporates behavior that is unique and inherent to this population. In contrast, the credit score obtained from a credit reporting agency is based on a much broader population, of which Prosper borrowers are just a small subset. As such, the credit reporting agency score should, and does, rank default risk on the Prosper population, but Prosper and the Bank do not believe it is as refined as the Prosper score. Both the Prosper score and the credit reporting agency score are used together to assess the level of risk associated with a listing.
The chart below details how base loss rates are assigned for a loan listing based on the intersection of the two scores. Each of the two scores is divided into multiple segments and each cell indicates an estimated loss rate or Prosper Rating based on the intersection of the two scores. The score ranges were chosen based on loss rate differentiation, and these ranges as well as the loss rates will be updated at least annually, but no more frequently than quarterly, based on the performance history of the borrower loans. Base loss rates for the cells in the charts below are based on performance of historical Prosper loans that fall into given cells; cells are combined due to small volumes and/or similar behavior. For example, a borrower listing with a Prosper score of 9 and a credit agency score of 715 has an estimated base loss rate of 5.95%, as shown below.
Exhibit B
WebBank Credit Policy
Page 8
Experian Scorex Plus Score | ||||||||||||||||||||||||||||||||||||||||||
600-619 | 620-639 | 640-649 | 650-664 | 665-689 | 690-701 | 702-723 | 724-747 | 000-000 | 000 | + | ||||||||||||||||||||||||||||||||
Prosper Score | Probability Bad | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |||||||||||||||||||||||||||||||
1 |
> 24.84%
|
36.60 | % | 36.60 | % | 36.60 | % | 36.60 | % | 36.60 | % | 36.60 | % | 36.60 | % | 36.60 | % | 36.60 | % | 36.60 | % | |||||||||||||||||||||
2 |
20.33 < x <=24.84%
|
24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | |||||||||||||||||||||
3 |
17.05 < x <= 20.33%
|
24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 24.00 | % | 18.30 | % | |||||||||||||||||||||
4 |
14.42 < x <= 17.05%
|
24.00 | % | 18.30 | % | 18.30 | % | 18.30 | % | 18.30 | % | 18.30 | % | 18.30 | % | 18.30 | % | 18.30 | % | 18.30 | % | |||||||||||||||||||||
5 |
12.00 < x <= 14.42%
|
18.30 | % | 18.30 | % | 18.30 | % | 18.30 | % | 14.20 | % | 14.20 | % | 14.20 | % | 10.80 | % | 10.80 | % | 10.80 | % | |||||||||||||||||||||
6 |
10.00 < x <= 12.00%
|
18.30 | % | 18.30 | % | 18.30 | % | 14.20 | % | 14.20 | % | 14.20 | % | 10.80 | % | 10.80 | % | 10.80 | % | 8.70 | % | |||||||||||||||||||||
7 |
8.17 < x <= 10.00%
|
10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 8.70 | % | |||||||||||||||||||||
8 |
5.98 < x <= 8.17%
|
10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 5.95 | % | 5.95 | % | 5.95 | % | |||||||||||||||||||||
9 |
4.50 < x <= 5.98%
|
10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 5.95 | % | 5.95 | % | 3.50 | % | 3.50 | % | 3.50 | % | |||||||||||||||||||||
10 |
0.00 < x <= 4.50%
|
10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 10.80 | % | 5.95 | % | 5.95 | % | 1.55 | % | 1.55 | % | 1.55 | % |
The chart below details the adjustments that can be made to the base loss rate that will increase or decrease the final estimated loss rate. These adjustments are additive. The final estimated loss rate determines the Prosper Rating. Adjustments are currently made for the presence of a previous Prosper loan (i.e. the borrower has already taken out at least one Prosper loan). The value of the adjustments are based on historical Prosper data, where available, and observed industry performance. Adjustment values will be updated at least annually as more historical data is obtained and more adjustment variables may be added over time. Current adjustment variables and their values are:
Previous Prosper Loan
|
||||
Base Loss Rate
|
Yes
|
No
|
||
0.00 – 1.99%
|
-0.25%
|
-
|
||
2.00 – 3.99%
|
-0.25%
|
-
|
||
4.00 – 5.99%
|
-1.00%
|
-
|
||
6.00 – 8.99%
|
-1.00%
|
-
|
||
9.00 – 11.99%
|
-1.00%
|
-
|
||
12.00 – 14.99%
|
-
|
-
|
||
15.00+%
|
-
|
-
|
There are currently seven Prosper Ratings, but this, as well as the loss ranges associated with each, may change over time as the marketplace or performance experience dictates. The current Prosper Ratings and the estimated loss ranges associated with them are as follows:
Exhibit B
WebBank Credit Policy
Page 9
Prosper Rating
|
Est. Avg. Annual Loss Rate
|
|
AA
|
0.00%–1.99%
|
|
A
|
2.00%– 3.99%
|
|
B
|
4.00% – 5.99%
|
|
C
|
6.00% – 8.99%
|
|
D
|
9.00% – 11.99%
|
|
E
|
12.00% – 14.99%
|
|
HR
|
≥15.00%
|
Here is an example of how the final loss rate and Prosper Rating for a loan listing would be calculated:
- Borrower credit bureau score = 715 and Prosper score = 9
- Borrower has a previous Prosper loan
Base Loss Rate:
|
5.95%
|
|
Adjustments:
|
||
- Previous Loan:
|
-1.0%
|
|
Final Loss Rate:
|
4.95%
|
|
Prosper Rating:
|
B
|
Exhibit B
WebBank Credit Policy
Page 10
Exhibit C
Explanation of Loan Terms
Loan terms can be 1 year, 3 years or 5 years. Eligibility for different loan terms is determined by the borrower’s Prosper Rating and requested loan amount.
Loan Amount
|
|||||
Prosper Rating
|
<=$3,000
|
$3,001 - $7,500
|
$7,501- $10,000
|
$10,001 - $15,000
|
>$15,000
|
AA
|
1 yr and 3 yr
|
3 yr
|
3 yr
|
3 yr and 5 yr
|
3yr and 5yr
|
A
|
1 yr and 3 yr
|
3 yr
|
3 yr
|
3 yr and 5 yr
|
|
B
|
1 yr and 3 yr
|
3 yr
|
3 yr
|
3 yr and 5 yr
|
|
C
|
3 yr
|
3 yr
|
3 yr
|
3 yr
|
|
D
|
3 yr
|
3 yr
|
|||
E
|
3 yr
|
3 yr
|
|||
HR
|
3 yr
|
3 yr
|
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit C
Form of Application
Exhibit D
Borrower Registration Agreement
Page 1 of 13
Exhibit D
Loan Account Documentation
BORROWER REGISTRATION AGREEMENT
This Borrower Registration Agreement is made and entered into between you and Prosper Marketplace, Inc. (“Prosper”).
The Prosper marketplace is a person-to-person online credit auction platform (the “platform”) operated by Prosper for the registration of borrowers, lenders and group leaders, the receipt, display and matching of listings and bids for loans and the origination, sale, servicing and collection of principal of and interest and other charges payable on loans. All loans obtained by Prosper borrowers through the platform are made by WebBank, a Utah-chartered industrial bank (“WebBank”). Prosper provides services to WebBank in connection with the origination of such loans and Prosper services all loans made to Prosper borrowers through the platform. The following Agreement describes the services and your rights and obligations should you elect to register as a borrower on the platform. Prosper and WebBank are collectively referred to in this Agreement as “we” or “us.”
1. Registration as a Xxxxxxx Xxxxxxxx. You are registering as a borrower in the Prosper marketplace, so that you may be eligible to post loan requests or “listings” for display on the platform to people who may be interested in bidding against one another in a competitive auction format in connection with the making of a loan to you by WebBank. We refer to the people who bid on listings as “lenders” even though all loans to Prosper borrowers obtained through the platform are made by WebBank. You agree to comply with the terms and provisions of this Agreement, the Terms of Use of the Prosper website, and the Prosper Policies, as those guidelines may be amended from time to time by Xxxxxxx in its sole discretion (collectively, the “Prosper Terms and Conditions”). The Terms of Use and Prosper Policies are accessible via a link at the bottom of the home page of the Prosper website.
We reserve the right to restrict access to the platform to individuals who meet minimum credit guidelines and other criteria, as determined by us in our sole discretion.
2. Authorization to Obtain Credit Report. You authorize us to obtain a credit report from one or more consumer credit reporting agencies. We may use the credit report for any lawful purpose, including but not limited to (i) for authentication purposes, to make sure you are who you say you are, (ii) to determine how much debt you currently have, in order to determine your debt-to-income ratio, (iii) to obtain your credit score and assign you a Prosper Rating based in part on that score, (iv) to obtain and display certain information and characteristics from your credit report from one or more consumer credit reporting agencies, including but not limited to the number, age, type and status of the credit lines currently being reported, public records (such as bankruptcies and judgments) and mortgage loans appearing on your credit report, and the number of your recent requests for credit, and (v) to obtain and display on the Folio Investing Note Trader platform certain information and characteristics from your credit report from one or more consumer credit reporting agencies at any time or times that a Borrower Payment Dependent Note corresponding to your loan is offered for sale by lenders holding such Notes. Information from your credit report will be displayed on the Prosper website with your listings. You authorize us to verify information in your credit report, and you agree that Xxxxxxx may contact third parties to verify any such information. We will obtain your credit report each time you post a listing, except that we may not obtain a new credit report when you post listings within thirty (30) days following the posting of an earlier listing.
3. Listings. You may request a loan from WebBank by posting a listing on the platform. The minimum and maximum loan amounts you may request are posted on the Prosper website
Exhibit D
Borrower Registration Agreement
Page 2 of 13
and are subject to change by us at any time without notice. To post a listing, you must provide the amount of the loan you are requesting and the maximum interest rate you are willing to pay, subject to a minimum interest rate based on the Prosper Rating assigned to your listing. At the time you post a listing you must also provide your annual income, occupation and employment status. You authorize and agree that we may display in your listing, and in listings displayed on the Folio Investing Note Trader platform describing Borrower Payment Dependent Notes corresponding to a loan you obtain through the Prosper platform that is offered for sale by lenders holding such Notes, any information from your credit file with the consumer credit reporting agency, including but not limited to the following information:
(i)
|
Your Prosper Rating;
|
(ii)
|
Your debt-to-income ratio, expressed as a percentage, reflecting the ratio between the amount of your monthly non-mortgage debt, as compared to the amount of monthly income that you indicated when completing your listing;
|
(iii)
|
Whether you own a home;
|
(iv)
|
The number of accounts on which you are currently late on a payment;
|
(v)
|
The total past-due amount you owe on all delinquent and charged-off accounts;
|
(vi)
|
The number of 90+ days past due delinquencies on your credit report in the last 7 years;
|
(vii)
|
The number of negative public records (e.g., bankruptcies, liens, and judgments) on your credit report over the last 12 months, and over the last 10 years;
|
(viii)
|
The month and year your first recorded credit line (e.g., revolving, installment, or mortgage credit) was opened;
|
(ix)
|
The total number of credit lines appearing on your credit report, along with the number that are open and current;
|
(x)
|
The total balance on all of your open revolving credit lines;
|
(xi)
|
Your bankcard utilization ratio, expressed as a percentage, reflecting the ratio of the total balance used, to the aggregate credit limit on, all of your open bankcards; and
|
(xii)
|
The number of inquiries made by creditors to your credit report in the last six months.
|
Listings may also display your self-reported occupation, employment status and range of income. If you are a member of a Prosper group when you post a listing, the listing will also identify your group; however, you do not have to be a member of a group to post a listing. You may also create a network of Prosper friends, and if one or more of your Prosper friends or your fellow group members bid on your listing, your listing will reflect that the bid was made by a fellow group member or a Prosper friend. Your Prosper friends who bid on your listing may also write a recommendation that will be displayed in your listing. Prosper friends do not guarantee payments on your loan, and bids and recommendations of your listing from your Prosper friends do not obligate the individual making the bid or recommendation to guarantee or make any payments on your loan.
You may not include any personally identifying information, including, without limitation, your name, address, phone number, email address, Social Security number or driver’s license number, or your bank account or credit card numbers in your listing or on your Prosper member web page, or elsewhere on the Prosper Website. Listings that include this information are subject to cancellation by Xxxxxxx, or deletion or redaction by Xxxxxxx of the personally identifying information, although Prosper is under no obligation to take such actions and you include such information solely at your own risk.
Prosper lenders may ask you questions about your loan listing and you may, but are not required to, respond to such questions. If you do elect to respond to a lender’s question you may respond privately, or you may elect to have the question and answer posted publicly in the listing.
Exhibit D
Borrower Registration Agreement
Page 3 of 13
Lenders’ questions are not posted in the listing or displayed elsewhere on our website unless you elect to answer the question and elect to make the question and answer publicly available, in which case the question and answer appears in the listing.
Borrower listings are displayed on the platform. This means that people who visit the Prosper website will be able to view your listing, and see your Prosper Rating, your debt-to income ratio and other information, provided, however, that certain information concerning your credit history will only be viewable by registered Prosper lenders. Upon your submission of a listing, you authorize Prosper to display the listing on the platform for purposes of obtaining a loan and for enabling Prosper lenders who own Borrower Payment Dependent Notes (described in Section 5 below) corresponding to your loan to offer such Notes for sale to other lenders at any time while your loan is outstanding. You authorize and agree that Xxxxxxx may obtain and display updated information from your credit file with one or more consumer credit reporting agencies, as well as information about the payment history and status of your loan, on the Folio Investing Note Trader platform at any time or times that a Borrower Payment Dependent Note corresponding to your loan is offered for sale by lenders holding such Notes. To facilitate bids for your listing or for listings posted by lenders offering to sell a Borrower Payment Dependent Note corresponding to your loan, Prosper may forward the listing by email to third parties, including but not limited to registered Prosper lenders, and may display the listing in promotional, advertising and marketing materials, and you authorize Prosper to do so.
You authorize Prosper to verify your residence, income, occupation and any other information you provide in connection with a listing or your registration as a borrower, and you agree that Xxxxxxx may contact third parties to verify information you provide. If such information changes after you post a listing but before the listing expires, you must either (i) promptly notify Prosper of the change, or (ii) withdraw your listing. For example, if, while your listing is displayed on the platform, your state of residence changes or the annual income amount you provided to Prosper when you submitted your listing decreases materially, you must either notify Prosper of the change, or withdraw the listing. If you elect to withdraw your listing as a result of a change, you may (but are not required to) post a new listing containing the updated information. You cannot edit or amend your listing once it is posted on the platform; however, you have the right to withdraw your listing at any time prior to expiration of the listing, and you may post another listing if you desire. Prosper reserves the right, in its sole discretion, to limit the number of listings you post or attempt to post on the platform.
Your listing is a request for a loan from WebBank in the amount specified in the listing, at an interest rate equal to the maximum interest rate set forth in your listing. If your listing is matched with lender bids totaling the amount of your requested loan, the interest rate on your loan may be lower than the maximum rate you specified, but it will never be higher. You will not receive a loan in an amount less than the amount specified in your listing, even if one or more bids match a portion of your requested loan amount. In order to post a listing on the platform you must have a good faith intent to obtain and repay your loan and your listing must be consistent with that intent.
If your listing receives a lender bid in, or lender bids totaling, the amount of your requested loan, you may receive a loan from WebBank in the amount you requested, subject to our right to verify information you provided in connection with your listing and your registration as a Prosper user and our other rights as described in Section 4 below.
YOU HAVE THE RIGHT TO WITHDRAW YOUR LISTING AT ANY TIME PRIOR TO EXPIRATION OF THE LISTING PERIOD. AFTER THE LISTING PERIOD EXPIRES, YOU WILL NO LONGER HAVE THE RIGHT TO WITHDRAW YOUR LISTING. IF A LOAN IS MADE TO YOU, YOU DO NOT HAVE ANY RIGHT TO RESCIND THE LOAN.
Exhibit D
Borrower Registration Agreement
Page 4 of 13
IF YOUR LISTING IS MATCHED WITH XXXXXX BIDS TOTALING THE AMOUNT OF YOUR REQUESTED LOAN, AND IF YOU DO NOT WITHDRAW YOUR LISTING PRIOR TO EXPIRATION OF THE LISTING, YOU AUTHORIZE PROSPER TO ACT AS YOUR AUTHORIZED AGENT TO SIGN A PROMISSORY NOTE IN THE FORM SET FORTH ON THE ATTACHED EXHIBIT A ON YOUR BEHALF IN FAVOR OF WEB BANK.
Number of Listings. Prosper reserves the right, in its sole discretion, to limit the number of listings you post or attempt to post on the platform. You may have only one listing outstanding at a time.
Duration of Listings. When you post a listing, your listing will be displayed on the platform for seven (7) days or for such other time period that we may in our sole discretion establish and amend from time to time. However, if your listing receives a lender bid in, or lender bids totaling, the full amount of your requested loan prior to expiration of your listing, you may elect to end your listing early – you need not wait until your listing expires. You may also designate your listing for “automatic funding,” in which case your listing will end and no further bids on your listing will be accepted toward your listing as soon as your listing receives a bid or bids totaling the full amount of your requested loan. We reserve the right to make the automatic funding feature available only to borrowers with certain Prosper Ratings or other credit characteristics. The bidding period for your listing will also end automatically if you receive bids totaling your requested loan amount and the interest rate is bid down to the minimum interest rate assigned to your listing. When you post a listing, it will be displayed on the platform along with all other listings until the listing ends or expires, or until the listing is withdrawn by you or by us as provided in Section 4 below.
Additional Loans. Subject to eligibility requirements that we may in our sole discretion establish and amend from time to time, you may have up to two loans outstanding at any one time, provided that the aggregate outstanding principal balance of your loans does not exceed the maximum loan amount for your state of residence. To be eligible to post a listing for a second loan, you must be current on your existing loan, and you must have a record of on-time monthly loan payment performance, within such guidelines as may be established and amended from time to time by us in our sole discretion. You may not post a listing for a second loan until a specified number of months has elapsed since the date you obtained your existing loan. The guidelines and eligibility requirements for second loans are posted on the Prosper website and are subject to change by us in our sole discretion at any time without notice.
Prohibited Activities. You agree that you will not, in connection with any listings, bids, loans or other transactions involving or potentially involving Prosper or WebBank, (i) make any false, misleading or deceptive statements or omissions of material fact in your listing; (ii) misrepresent your identity, or describe, present or portray yourself as a person other than yourself, whether in a narrative description or a photo in your listing; (iii) give to or receive from, or offer or agree to give to or receive from any Prosper lender or other person any fee, bonus, additional interest, kickback or thing of value of any kind in connection with a requested or existing loan or in exchange for such person’s bid, recommendation, or offer or agreement to bid on or recommend your listing; or (iv) represent yourself to any person as a director, officer or employee of Prosper or WebBank, unless you are such director, officer or employee.
4. Right to Verify Information and Cancel Funding.
a. We reserve the right to verify the accuracy of all information provided by borrowers, lenders and group leaders in connection with listings, bids and loans. We also reserve the right to determine in our sole discretion whether a registered user is using, or has used, the Prosper
Exhibit D
Borrower Registration Agreement
Page 5 of 13
website illegally or in violation of any order, writ, injunction or decree of any court or governmental instrumentality, for purposes of fraud or deception, or otherwise in a manner inconsistent with the Prosper Terms and Conditions or any agreement between Prosper or WebBank and such user. We may conduct our review at any time – before, during or after the posting of a listing, or before or after the funding of a loan. You agree to respond promptly to our requests for information in connection with your listing, accounts, or your registration with Prosper.
b. In the event we determine, prior to funding a loan, that a listing, or a bid for the listing, contains materially inaccurate information (including but not limited to unintended inaccuracies, inaccuracies resulting from errors by Xxxxxxx, or inaccuracies resulting from changes in the borrower’s income, residence or credit profile between the date a listing is posted and the date the listing is to be funded) or was posted illegally or in violation of any order, writ, injunction or decree of any court or governmental instrumentality, for purposes of fraud or deception, or otherwise in a manner inconsistent with the Prosper Terms and Conditions or any registration agreement, we may refuse to post the listing or, if the listing has already been posted, remove the listing from the platform and cancel all bids against the listing.
c. When a listing ends or expires with a bid or bids totaling the amount of a borrower’s requested loan, we may conduct a “pre-funding” review prior to funding the loan. Loan funding occurs when loan proceeds are disbursed into the borrower’s designated deposit account. We may, at any time and in our sole discretion, delay funding of a loan in order to enable us to verify the accuracy of information provided by borrowers, lenders and group leaders in connection with the listing or bids against the listing, and to determine whether there are any irregularities with respect to the listing or the bids against the listing. We may cancel or proceed with funding the loan, depending on the results of our pre-funding review. If funding is cancelled, the listing will be removed from the platform and all bids against the listing will be cancelled, and each bidder’s funds will be returned to the Prosper funding account, available for further bidding. In the event we cancel funding of a loan, Prosper will notify the borrower, group leader (if any), and all bidders for the listing of our determination to cancel funding of the loan.
5. Matching of Bids and Listings; Loan Funding.
a. Registered Prosper lenders will be able to review your listing and may commit funds to purchase, in various amounts, Borrower Payment Dependent Notes ("Notes") that Prosper may issue to lenders who, as winning bidders for your listing, commit funds in connection with the making of your loan. The Notes Prosper issues to these lenders will be dependent for payment on payments we receive from you on your loan. This means that the Prosper lenders who committed funds will receive payments on their Notes only to the extent you make payments on your loan. You acknowledge and agree that a lender’s commitment to purchase a Note corresponding to all or a portion of your loan from us does not confer any rights to you. You also acknowledge and agree that Prosper lenders make their own decisions whether to make bids in connection with your loan.
b. Prosper’s auction platform will automatically match your listing with any bids that specify a yield percentage that corresponds to a minimum interest rate equal to or below the maximum interest rate you would accept, subject to a minimum interest rate based on the Prosper Rating assigned to your listing. Bids are first matched with borrower listings with the highest offered interest rates above the bidder’s minimum rate, and thereafter the bids are matched to borrower listings with incrementally lower offered interest rates. Most listings are matched with multiple lender bids.
Exhibit D
Borrower Registration Agreement
Page 6 of 13
c. A match of your listing with one or more bids in the full amount of your requested loan results in a loan from WebBank to you, subject to our right to verify information as provided in this Agreement. The loan will be evidenced by a Promissory Note in the form set forth on the attached Exhibit A. Loan proceeds are disbursed into your designated deposit account. The loan will be sold by WebBank to Prosper, and Prosper will service the loan.
d. We do not warrant or guaranty that your listing will be matched with any bids. Your listing must receive a bid in, or bids totaling, the entire amount of your requested loan in order for a loan to be made. You will not receive a loan if only a portion (even a substantial portion) of your requested loan amount is matched with a bid or bids.
e. To safeguard your privacy rights, on listings your name and address will be shielded from the view of bidders and prospective bidders. Only your Prosper screen name will appear on listings, and only the screen name of the bidders will appear with bids.
6. Compensation. If you receive a loan, you must pay WebBank an origination fee. The current fee amounts are posted in the Borrower section of the Help pages on the Prosper website, and are subject to change by us at any time without notice. The origination fee is paid by the borrower out of the loan proceeds at the time a loan is funded, so that the net amount of loan proceeds you receive will be less than the full amount of your loan.
7. Making Your Loan Payments. At the time you register as a borrower, you must provide your deposit account information to facilitate transfers of funds to and from your deposit account. You agree to make your loan payments by automated withdrawals from your designated account, or by the use of bank drafts drawn on your designated account. At the time you create your listing, you will be asked to choose the method of making your loan payments, and your loan payments will be made by the payment method you choose. Prosper will act as the servicer for all loans you obtain from WebBank through the platform, and all communications regarding your loan must be made to Prosper.
8. Group Membership. Groups on Prosper may be rated according to the collective payment performance of the group’s members, in which case if you are a member of a group your failure to make loan payments when due, or the failure of another group member to make loan payments when due, may have a negative effect on your group’s rating.
9. Collection & Reporting of Delinquent Loans. In the event you do not make your loan payments on time, WebBank or any subsequent owner of the loan will have all remedies authorized or permitted by the Promissory Note and applicable law. In addition, if you fail to make timely payments on your loan, your loan may be referred to a collection agency for collection. Prosper may report loan payment delinquencies in excess of thirty (30) days to one or more credit reporting agencies in accordance with applicable law. Subject to limitations of applicable law, you authorize and agree that Xxxxxxx or a collection agency may contact you at any or all of the telephone numbers you provide to Prosper at or after registration, or any of your other telephone numbers.
10. No Guarantee. NEITHER PROSPER NOR WEBBANK WARRANTS OR GUARANTEES (1) THAT YOUR LISTING WILL BE MATCHED WITH ANY BIDS, (2) THAT YOU WILL RECEIVE A LOAN AS A RESULT OF POSTING A LISTING, OR (3) THAT IF YOUR LISTING IS MATCHED WITH BIDS YOU WILL RECEIVE A LOAN WITH AN INTEREST RATE LESS THAN THE MAXIMUM RATE SPECIFIED IN YOUR LISTING.
Exhibit D
Borrower Registration Agreement
Page 7 of 13
11. Restrictions on Use. You are not authorized or permitted to use the Prosper website to obtain, or attempt to obtain, a loan for someone other than yourself. You must be an owner of the deposit account you designate for electronic transfers of funds, with authority to direct that loan payments be made from the account. Your designated account will be the account into which loan proceeds will be deposited, and from which loan payments will be made. Although you are registering as a borrower, you may also register and participate on the platform as a lender or as a group leader. If you participate on the platform as a lender any amounts in your Prosper funding account are subject to set-off against any delinquent amounts owing on any loan or loans you obtain as a Prosper borrower. You will not receive further notice in advance of our exercise of our right to set-off amounts in your Prosper funding account against any delinquent amounts owing on any loan or loans you obtain. If you obtain a loan and fail to pay your loan in full, whether due to default, bankruptcy or other reasons, you will not be eligible to post any further listings or re-register with Prosper as a borrower, lender or group leader. Prosper may in its sole discretion, with or without cause and with or without notice, restrict your access to the Prosper website or platform.
12. Authority. You warrant and represent that you have the legal competence and capacity to execute and perform this Agreement.
13. Termination of Registration. Prosper may in its sole discretion, with or without cause, terminate this Agreement at any time by giving you notice as provided below. In addition, upon Xxxxxxx’s determination that you committed fraud or made a material misrepresentation in connection with a listing, bid or loan, performed any prohibited activity, or otherwise failed to abide by the terms of this Agreement or the Prosper Terms and Conditions, Prosper may, in its sole discretion, immediately and without notice, take one or more of the following actions: (i) terminate or suspend your right to post listings or otherwise participate on the platform; (ii) terminate this Agreement and your registration with Prosper. Upon termination of this Agreement and your registration with Prosper, any listings you have posted on the platform shall terminate, and will be removed from the platform immediately. Any loans you obtain prior to the effective date of termination resulting from listings you had placed on the platform shall remain in full force and effect in accordance with their terms.
14. Xxxxxxx’s Right to Modify Terms. Prosper has the right to change any term or provision of this Agreement or the Prosper Terms and Conditions. Prosper will give you notice of material changes to this Agreement, or the Prosper Terms and Conditions, in the manner set forth in Section 16. You authorize Xxxxxxx to correct obvious clerical errors appearing in information you provide to Xxxxxxx, without notice to you, although Prosper expressly undertakes no obligation to identify or correct such errors. This Agreement, along with the Prosper Terms and Conditions, represent the entire agreement between you and Prosper regarding your participation as a borrower on the platform, and supersede all prior or contemporaneous communications, promises and proposals, whether oral, written or electronic, between you and Xxxxxxx with respect to your involvement as a borrower on the platform.
15. Member Web Page Display and Content. You may, but are not required to, maintain a “Prosper member web page” on the Prosper website, where you can post photos, content, logos or links to websites. If you elect to do so, you authorize Prosper to display on the Prosper website all such material you provide to Prosper. Any material you display on your member page must conform to the Prosper Terms and Conditions, as amended from time to time, and material you display or link to must not (i) infringe on Prosper’s or any third party's copyright, patent, trademark, trade secret or other proprietary rights or right of publicity or privacy; (ii) violate any applicable law, statute, ordinance or regulation; (iii) be defamatory or libelous; (iv) be lewd, hateful, violent, pornographic or obscene; (v) violate any laws regarding unfair competition, anti-discrimination or false advertising; (vi) promote violence or contain hate
Exhibit D
Borrower Registration Agreement
Page 8 of 13
speech; or (vii) contain viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious programming routines. You may not include or display any personally identifying information, including, without limitation, name, address, phone number, email address, Social Security number or driver’s license number, or bank account or credit card numbers of any Prosper member on your Prosper member web page, or elsewhere on the Prosper website.
16. Notices. All notices and other communications hereunder shall be given by email to your registered email address or will be posted on the Prosper website, and shall be deemed to have been duly given and effective upon transmission or posting. You can contact us by sending an email to xxxxxxx@xxxxxxx.xxx or calling us toll-free at (000) 000-0000. You also agree to notify Prosper if your registered email address changes, and you agree to update your registered residence address, mailing address and telephone number on the Prosper website if your address or telephone number changes.
17. No Warranties. EXCEPT FOR THE REPRESENTATIONS CONTAINED IN THIS AGREEMENT, PROSPER DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES TO YOU OR ANY OTHER PARTY WITH REGARD TO YOUR USE OF THE PROSPER WEBSITE AND THE PLATFORM, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
18. Limitation on Liability. IN NO EVENT SHALL ANY PARTY TO THIS AGREEMENT BE LIABLE TO ANY OTHER PARTY FOR ANY LOST PROFITS OR SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHERMORE, NEITHER PARTY MAKES ANY REPRESENTATION OR WARRANTY TO ANY OTHER PARTY REGARDING THE EFFECT THAT THE AGREEMENT MAY HAVE UPON THE FOREIGN, FEDERAL, STATE OR LOCAL TAX LIABILITY OF THE OTHER.
19. Miscellaneous. You may not assign, transfer, sublicense or otherwise delegate your rights under this Agreement to another person without Xxxxxxx’s prior written consent. Any such assignment, transfer, sublicense or delegation in violation of this Section shall be null and void. This Agreement shall be governed by federal law and, to the extent that state law applies, the laws of the State of Utah. Any waiver of a breach of any provision of this Agreement will not be a waiver of any other subsequent breach. Failure or delay by either party to enforce any term or condition of this Agreement will not constitute a waiver of such term or condition. If any part of this Agreement is determined to be invalid or unenforceable under applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision, and the remainder of the Agreement shall continue in effect. WebBank is not a party to this Agreement, but you agree that WebBank is a third-party beneficiary and is entitled to rely on your representations and authorizations, and other provisions of this Agreement. There are no other third party beneficiaries to this Agreement.
Exhibit D
Borrower Registration Agreement
Page 9 of 13
EXHIBIT A
PROMISSORY NOTE
Borrower Address: ______________________________________________.
1. Promise to Pay. In return for a loan I have received, I promise to pay WebBank, a Utah-chartered Industrial Bank (“you”) the principal sum of ___________________ Dollars ($__________), together with interest thereon commencing on the date of funding at the rate of ____ percent (____%) per annum simple interest. I understand that references in this Note to you shall also include any person to whom you transfer this Note.
2. Payments. This Note is payable in ___ monthly installments of $___________ each, consisting of principal and interest, commencing on the ________ day of _____________, and continuing until the final payment date of __________________, which is the maturity date of this Note. The final payment shall consist of the then remaining principal, unpaid accrued interest and other charges due under this Note. All payments will be applied first to any unpaid fees incurred as a result of failed automated payments or returned checks or bank drafts as provided in Paragraph 11, then to any late charges then due, then to interest then due and then to principal. No unpaid interest or charges will be added to principal.
3. Interest. Interest will be charged on unpaid principal until the full amount of principal has been paid. Interest under this Note will accrue daily, on the basis of a 365-day year. If payments are made on time, my final payment will be in the amount of a regular monthly payment. If payments are paid after the scheduled due date, a greater portion of the payment will be applied to accrued interest, a lesser portion (if any) will be applied to principal reduction, and the loan will not amortize as originally scheduled, resulting in a higher final payment amount. The interest rate I will pay will be the rate I will pay both before and after any default.
4. Late Charge. If the full amount of any monthly payment is not made by the end of fifteen (15) calendar days after its due date, I will pay you a late charge of______________. I will pay this late charge promptly but only once on each late payment.
5. Waiver of Defenses. Except as otherwise provided in this Note, you are not responsible or liable to me for the quality, safety, legality, or any other aspect of any property or services purchased with the proceeds of the loan. If I have a dispute with any person from whom I have purchased such property or services, I agree to settle the dispute directly with that person.
6. Certification; Exception to Waiver. I certify that, to my knowledge, the proceeds of this loan will not be applied in whole or part to purchase property or services from any person to whom any interest in this loan may be assigned. If, notwithstanding the preceding sentence, any person from whom I have purchased such property acquires any interest in this loan, then Paragraph 5 will not apply to the extent of that person’s interest, even if that person later assigns that person’s interest to another person.
7. Method of Payment. I will pay the principal, interest, and any late charges or other fees on this loan when due. Those amounts are called “payments” in this Note. To ensure that my payments are processed in a timely and efficient manner, you have given me the choice of making my monthly payments (i) by automated withdrawal from an account that I designate using an automated clearinghouse (ACH) or other electronic fund transfer, or (ii) by bank drafts drawn by you on my behalf on my account each month; and I have chosen one of these methods.
Exhibit D
Borrower Registration Agreement
Page 10 of 13
If I close my account or if my account changes or is otherwise inaccessible such that you are unable to withdraw my payments from that account or draw bank drafts on the account, I will notify you at least three (3) days prior to any such closure, change or inaccessibility of my account, and authorize you to withdraw my payments from, or draw bank drafts on, another account that I designate.
With regard to payments made by automatic withdrawals from my account, I have the right to (i) stop payment of a preauthorized automatic withdrawal, or (ii) revoke my prior authorization for automatic withdrawals with regard to all further loan payments, by notifying the financial institution where my account is held, orally or in writing at least three (3) business days before the scheduled date of the transfer. I agree to notify you orally or in writing, at least three (3) business days before the scheduled date of the transfer, of the exercise of my right to stop a payment or to revoke my prior authorization for further automatic withdrawals.
8. Default and Remedies. If I fail to make any payment when due in the manner required by Paragraph 7, I will be in default and you may at your option accelerate the maturity of this Note and declare all principal, interest and other charges due under this Note immediately due and payable. If you exercise the remedy of acceleration you will give me at least 30 days prior notice of acceleration.
9. Prepayments. I may prepay this loan in full or in part at any time without penalty.
10. Waivers. You may accept late payments or partial payments, even though marked “paid in full,” without losing any rights under this Note, and you may delay enforcing any of your rights under this Note without losing them. You do not have to (a) demand payment of amounts due (known as “presentment”), (b) give notice that amounts due have not been paid (known as “notice of dishonor”), or (c) obtain an official certification of nonpayment (known as “protest”). I hereby waive presentment, notice of dishonor and protest. Even if, at a time when I am in default, you do not require me to pay immediately in full as described above, you will still have the right to do so if I am in default at a later time. Neither your failure to exercise any of your rights, nor your delay in enforcing or exercising any of your rights, will waive those rights. Furthermore, if you waive any right under this Note on one occasion, that waiver will not operate as a waiver as to any other occasion.
11. Insufficient Funds Charge. If I attempt to make a monthly payment, whether by check or bank draft or by automated withdrawal from my designated account, and the payment is unable to be made due to (i) insufficient funds in my account, (ii) the closure, change or inaccessibility of my account without my having notified you as provided in Paragraph 7, or (iii) for any other reason (other than an error by you), I will pay you an additional fee of $______ for each check or bank draft returned or failed automated withdrawal, unless prohibited by applicable law.
12. Attorneys’ Fees. To the extent permitted by law, I am liable to you for your legal costs if you refer collection of your loan to a lawyer who is not your salaried employee. These costs may include reasonable attorneys’ fees as well as costs and expenses of any legal action.
13. Loan Charges. If a law, which applies to this loan and which sets maximum loan charges, is finally interpreted so that the interest or other loan charges collected or to be collected in connection with this loan exceed the permitted limits, then: (a) any such loan charge shall be reduced by the amount necessary to reduce the charge to the permitted limit; and (b) any sums already collected from me which exceeded permitted limits will be refunded to me. You may choose to make this refund by reducing the principal I owe under this Note or by making a direct payment to me.
Exhibit D
Borrower Registration Agreement
Page 11 of 13
14. Assignment. I may not assign any of my obligations under this Note without your written permission. You do not have to give me your permission. You may assign this Note at any time without my permission. Unless prohibited by applicable law, you may do so without telling me. My obligations under this Note apply to all of my heirs and permitted assigns. Your rights under this Note apply to each of your successors and assigns.
15. Notices. All notices and other communications hereunder shall be given in writing and shall be deemed to have been duly given and effective (i) upon receipt, if delivered in person or by facsimile, email or other electronic transmission, or (ii) one day after deposit prepaid for overnight delivery with a national overnight express delivery service. Unless a different address is provided for in a different Paragraph of this Note, notices to me must be properly addressed to my registered email address or to my address set forth above unless I provide you with a different address for notice by giving notice pursuant to this Paragraph, and notices to you must be addressed to WebBank at xxxxxxx@xxxxxxx.xxx or c/o Prosper Marketplace, Inc., 000 Xxxxxx Xxxxxx, 00xx Xxxxx, Xxx Xxxxxxxxx, XX 00000, Attention: Customer Service.
16. Governing Law. This Note is governed by federal law and, to the extent that state law applies, the laws of the State of Utah.
17. Miscellaneous. No provision of this Note shall be modified or limited except by a written agreement signed by both you and me. The unenforceability of any provision of this Note shall not affect the enforceability or validity of any other provision of this Note.
18. Arbitration. RESOLUTION OF DISPUTES:I HAVE READ THIS PROVISION CAREFULLY, AND UNDERSTAND THAT IT LIMITS MY RIGHTS IN THE EVENT OF A DISPUTE BETWEEN YOU AND ME. I UNDERSTAND THAT I HAVE THE RIGHT TO REJECT THIS PROVISION, AS PROVIDED IN PARAGRAPH (i) BELOW.
(a) In this Resolution of Disputes provision:
(i) “I,” “me” and “my” mean the borrower under this Note, as well as any person claiming through the borrower;
(ii) “You” and “your” mean WebBank, any person servicing this Note for WebBank, and any subsequent holders of this Note or any interest in this Note, and each of their respective parents, subsidiaries, affiliates, predecessors, successors, and assigns, as well as the officers, directors, and employees of each of them; and
(iii) “Claim” means any dispute, claim, or controversy (whether based on contract, tort, intentional tort, constitution, statute, ordinance, common law, or equity, whether pre-existing, present, or future, and whether seeking monetary, injunctive, declaratory, or any other relief) arising from or relating to this Note or the relationship between you and me (including claims arising prior to or after the date of the Note), and includes claims that are brought as counterclaims, cross claims, third party claims, or otherwise and disputes about the validity or enforceability of this Agreement or the validity or enforceability of this Resolution of Disputes provision.
(b) Any Claim between you and me shall be resolved, upon the election of either you or me, by binding arbitration administered by the American Arbitration Association or JAMS, under the applicable arbitration rules of the administrator in effect at the time a Claim is filed (“Rules”). If I file a claim, I may chose the administrator; if you file a claim, you may chose the administrator but you agree to change to the other permitted administrator at my request (assuming that the other administrator is available). I can obtain the Rules and other information about initiating arbitration by contacting the American Arbitration Association at 0000 Xxxxxxxx, 00xx Xxxxx, Xxx Xxxx, XX
Exhibit D
Borrower Registration Agreement
Page 12 of 13
10019, (000) 000-0000, xxx.xxx.xxx; or by contacting JAMS at 0000 Xxxx Xxxxxx, Xxxxx 000, Xxxxxx, XX 00000, (000) 000-0000, xxx.xxxxxxx.xxx. Your address for serving any arbitration demand or claim is WebBank, c/o Prosper Marketplace, Inc., 000 Xxxxxx Xxxxxx, 00xx Xxxxx, Xxx Xxxxxxxxx, XX 00000, Attention: Legal Department.
(c) Claims will be arbitrated by a single, neutral arbitrator, who shall be a retired judge or a lawyer with at least ten years experience. You agree not to invoke your right to elect arbitration of an individual Claim filed by me in a small claims or similar court (if any), so long as the Claim is pending on an individual basis only in such court.
(d) You will pay all filing and administration fees charged by the administrator and arbitrator fees up to $1,000, and you will consider my request to pay any additional arbitration costs. If an arbitrator issues an award in your favor, I will not be required to reimburse you for any fees you have previously paid to the administrator or for which you are responsible. If I receive an award from the arbitrator, you will reimburse me for the fees paid by me to the administrator. Each party shall bear its own attorney’s, expert’s and witness fees, which shall not be considered costs of arbitration; however, if a statute gives me the right to recover these fees, or fees paid to the administrator, then these statutory rights will apply in arbitration.
(e) Any in-person arbitration hearing will be held in the city with the federal district court closest to my residence, or in such other location as the parties may mutually agree. The arbitrator shall apply applicable substantive law consistent with the Federal Arbitration Act, 9 U.S.C. § 1-16, and, if requested by either party, provide written reasoned findings of fact and conclusions of law. The arbitrator shall have the power to award any relief authorized under applicable law. Any appropriate court may enter judgment upon the arbitrator’s award. The arbitrator’s decision will be final and binding except that: (1) any party may exercise any appeal right under the FAA; and (2) any party may appeal any award relating to a claim for more than $100,000 to a three-arbitrator panel appointed by the administrator, which will reconsider de novo any aspect of the appealed award. The panel’s decision will be final and binding, except for any appeal right under the FAA. Unless applicable law provides otherwise, the appealing party will pay the appeal’s cost, regardless of its outcome. However, you will consider any reasonable written request by me for you to bear the cost.
(f) Neither you nor I shall have the right to participate as a representative or member of any class of claimants in arbitration, and you and I further agree that claims of third parties shall not be joined in any arbitration between you and me, without the express written consent of both you and me. Only the claims of or against persons relating to a single Note or listing (such as holders of Notes relating to a single listing) may be joined in a single arbitration. The validity and effect of this paragraph (f) shall be determined exclusively by a court, and not by the administrator or any arbitrator. The arbitrator shall have no power to arbitrate any Claims on a class action basis or Claims brought in a purported representative capacity on behalf of the general public, other borrowers, or other persons similarly situated.
(g) If any portion of this Resolution of Disputes provision is deemed invalid or unenforceable for any reason, it shall not invalidate the remaining portions of this provision. However, if paragraph (f) of this Resolution of Disputes provision is deemed invalid or unenforceable in whole or in part, then this entire Resolution of Disputes provision shall be deemed invalid and unenforceable. The terms of this Resolution of Disputes provision will prevail if there is any conflict between the Rules and this provision.
(h) THE PARTIES ACKNOWLEDGE AND AGREE THAT, EXCEPT AS EXPRESSLY PROVIDED IN THIS RESOLUTION OF DISPUTES PROVISION, THEY ARE WAIVING ALL RIGHTS TO A TRIAL BY COURT OR JURY AS A MEANS OF RESOLVING ANY
Exhibit D
Borrower Registration Agreement
Page 13 of 13
DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT. THEY ACKNOWLEDGE THAT ARBITRATION WILL LIMIT THEIR LEGAL RIGHTS, INCLUDING THE RIGHTS TO PARTICIPATE IN A CLASS ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO CONDUCT FULL DISCOVERY, AND THE RIGHT TO APPEAL (EXCEPT AS PERMITTED IN PARAGRAPH (e) OR UNDER THE FEDERAL ARBITRATION ACT).
(i) I understand that I may reject this Resolution of Disputes provision, in which case neither you nor I will have the right to elect arbitration. Rejection of this provision will not affect the remaining parts of this Agreement. To reject this Resolution of Disputes provision, I must send us written notice of my rejection within 30 days after the date that this Note was made. I must include my name, address, and account number. The notice of rejection must be mailed to WebBank, c/o Prosper Marketplace, Inc., 000 Xxxxxx Xxxxxx, 00xx Xxxxx, Xxx Xxxxxxxxx, XX 00000, Attention: Legal Department. This is the only way that I can reject this Resolution of Disputes provision.
(j) The parties acknowledge and agree that this arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act. This Resolution of Disputes provision shall survive the termination of this Note and the repayment of any or all amounts borrowed.
Arizona Residents: Notice: I understand that I may request that the initial disclosures prescribed in the Truth in Lending Act (15 United States Code sections 1601 through 1666j) be provided in Spanish before signing any loan documents.
Aviso Para Prestatarios En Arizona: Puedo solicitar que las divulgaciones iniciales prescritas en xx Xxx Truth in Lending Act (15 Código de los Estados Unidos secciones 1601 hasta 1666j) xxxx proporcionadas en español antes de firmar cualesquiera documentos de préstamos.
Missouri Residents: Oral agreements or commitments to loan money, extend credit or to forbear from enforcing repayment of a debt including promises to extend or renew such debt are not enforceable. To protect me (borrower) and you (creditor) from misunderstanding or disappointment, any agreements we reach covering such matters are contained in this writing, which is the complete and exclusive statement of the agreement between us, except as we may later agree in writing to modify it.
By signing this Note, I acknowledge that I (i) have read and understand all terms and conditions of this Note, (ii) agree to the terms set forth herein, and (iii) acknowledge receipt of a completely filled-in copy of this Note.
Date: _______________ _________________________________
[Borrower]
Last Updated: September 7, 2009
Exhibit D
Authorization to Obtain Credit Reporting
AUTHORIZATION TO OBTAIN CREDIT REPORT AT REGISTRATION
[Borrower version]
I understand that by checking the checkbox immediately following this notice, I am providing "written instructions" to Prosper Marketplace, Inc. (“Prosper”) and WebBank, a Utah-chartered Industrial Bank (“WebBank”) under the Fair Credit Reporting Act authorizing Prosper and WebBank, each for their own purposes, to obtain information from my personal credit profile or other information from Experian. I authorize Xxxxxxx and WebBank to obtain such information solely to confirm my identity to avoid fraudulent transactions in my name and to conduct a credit pre-qualification.
Exhibit D
Authorization to Debit Account
AUTHORIZATION TO DEBIT ACCOUNT
[Borrower version]
I hereby authorize Prosper Marketplace, Inc. (“Prosper”), as loan servicer for any holder of my loan, to initiate electronic debit entries to my designated checking or savings account at the financial institution indicated (“Financial Institution”) for payment of the monthly installment payments on the loan”) made by WebBank, a Utah-chartered Industrial Bank to me, if my listing is matched with a sufficient amount of lender bids on the Prosper marketplace. I acknowledge that the origination of electronic debits to my Account must be permitted by my Financial Institution, which must be located in the United States.
THE AMOUNT DEBITED FROM THE ACCOUNT EACH MONTH WILL BE THE MONTHLY PAYMENT AMOUNT ON THE LOAN. THE MONTHLY PAYMENT AMOUNT WILL BE DEBITED EACH MONTH ON THE DUE DATE OF THE MONTHLY PAYMENT; HOWEVER, IF THE PAYMENT DATE OCCURS ON A WEEKEND OR HOLIDAY, THE ACCOUNT WILL BE DEBITED THE NEXT BUSINESS DAY.
I understand that this authorization will remain in full force and effect until Xxxxxxx has received written notification from me of its termination in such time as to afford Prosper and my Financial Institution a reasonable opportunity to act.
Exhibit D
Consent for Electronic Disclosures
CONSENT FOR ELECTRONIC DISCLOSURES
Please read this information carefully and print and retain this information electronically for future reference.
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Introduction. Whether you choose to participate in the Prosper marketplace as a borrower, lender or group leader, from time to time you will receive disclosures, notices, documents and information (“Communications”) from Prosper Marketplace, Inc. or WebBank, a Utah-chartered Industrial Bank (collectively, “we” or “us”). We can only give you the benefits of our service by conducting business through the Internet, and therefore we need you to consent to our giving you Communications electronically. This statement informs you of your rights when receiving Communications from us electronically.
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Consenting to Do Business Electronically. By consenting below you agree that all Communications from us relating to your use of the Prosper marketplace may be provided or made available to you electronically by e-mail or at our website. If you consent, you still have the right to receive a free paper copy of any Communication by contacting us in the manner described below.
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Scope of Consent. Your consent to receive Communications and do business electronically, and our agreement to do so, applies to all of your interactions and transactions with the Prosper marketplace, whether or not you place a listing or bid, or act as a group leader.
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Hardware and Software Requirements. To access and retain the Communications electronically, you will need to use a computer with Internet Explorer 4.0 or above, Netscape Navigator 4.0 or above, or similar software, Adobe Acrobat and hardware capable of running this software.
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Withdrawing Consent. You may withdraw your consent to receive Communications electronically by contacting us in the manner described below. If you withdraw your consent, from that time forward (1) you cannot place any further listings or bids in the Prosper marketplace, (2) any pending listings or bids will automatically terminate and be removed from the Prosper marketplace, and (3) if you are a group leader on the Prosper marketplace, you cannot accept new members into your group. The withdrawal of your consent will not affect the legal validity and enforceability of any pending loans obtained through the Prosper marketplace, or any electronic Communications provided or business transacted between us prior to the time you withdraw your consent. With respect to pending loans on which you are a borrower, lender or group leader entitled to group leader rewards, we will send you any further Communications by mail or other non-electronic means.
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Changes to Your Contact Information. Please keep us informed of any changes in your email or mailing address so that you continue to receive all Communications without interruption.
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How to Contact Us. You can contact us by email at Xxxxxxxxxx@xxxxxxx.xxx or by calling us toll-free at (000) 000-0000 or by writing to us at Prosper Marketplace, Inc., 000 Xxxxxx Xxxxxx, 00xx Xxxxx, Xxx Xxxxxxxxx, XX 00000, attn: General Counsel.
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By clicking on the “I Agree” button below, you acknowledge that you can access the electronic Communications in the designated formats described above, and you consent to having all Communications provided or made available to you in electronic form and to doing business on or through the Prosper marketplace with Prosper Marketplace, Inc. and WebBank electronically.
□ I Agree □ I Do Not Agree
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Last updated: April 15, 2008
Exhibit D
Prosper Privacy Policy
Welcome to Prosper. We strongly believe that consumers deserve the utmost respect when it comes to the privacy of their personal information. Our privacy policy applies to all current and former Prosper members. Following is a summary of Xxxxxxx's privacy practices. Click on any of the topics below or scroll down to get more details.
We collect information about you:
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Directly from you as a community member at the time of registration.
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Periodically as you update your profile information.
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From outside sources such as credit bureaus in order to offer you the services you request through this web site.
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Through feedback from other users of Prosper with whom you may conduct business.
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We share your information:
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With other members of Xxxxxxx, but only as much information as you choose to reveal about yourself.
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With WebBank, a Utah-chartered Industrial Bank, if you register as a borrower and request a loan. Click here for a copy of WebBank’s privacy policy.
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With other third parties that are involved in the process of providing the services that you request, such as credit bureaus, customer service providers, and collection agencies.
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As permitted or required by law.
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Prosper does not sell or rent your information to third parties for marketing purposes.
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We give you choices regarding your information:
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You have choices about the personal information you display about yourself.
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We give you easy access to update your personal profile and view your transaction documents.
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You can update your personal preferences at any time.
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We share and display certain credit and loan status information:
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We display borrower listings publicly on the Prosper web site.
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Registered Prosper lenders are able to view additional credit data from credit bureau files of borrowers.
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We display payment status information on loans.
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We notify group leaders of the delinquencies on group members' loans.
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We notify your Prosper friends who bid on your listing of the delinquencies on your loans.
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We notify group leaders and bidding lenders of cancellations of your listings.
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We protect your information:
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Using Secure Socket Layer (SSL) encryption technology to protect your personal information that you submit to Xxxxxxx.
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By limiting employee and third party access to your personal information on a "need to know" basis.
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Links to other important information:
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Marketing preferences
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Our use of cookies
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Our use of web beacons
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Third party links on this web site
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Application Programming Interface (API) service
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Helpful tips on protecting your information
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Exhibit D
Prosper Privacy Policy
You can give us feedback or submit questions at any time by sending email to xxxxxxx@xxxxxxx.xxx.
Note Regarding Children Under 18
Members of the Prosper community must be U.S. Residents that are 18 years of age or older. Children under the age of 18 are not eligible to participate in the offerings on this web site.
We collect information about you
Xxxxxxx collects personal information as part of the registration process for people joining the Prosper community. This information includes name, email, address, and telephone number. We may collect your social security number and driver license number in order to help determine your credit grade and verify your identity. If you have a question regarding our services prior to registering as a community member, we may collect your name and email address in order to respond to your requests.
Each member has their own community member page, where they may post information about themselves. If you post a listing as a borrower, the listing will contain basic information regarding your credit grade and other financial information, in addition to any other information you make the personal decision to post. You will be identified only by your screen name, which you choose and which you can use to remain anonymous. If you provide identifying information, either in your choice of screen name or otherwise, it is your choice, and you do so at your own discretion.
We use your name and social security number to request a credit report. We use information from your credit bureau file to verify your identity, protect against fraud, and provide Prosper lenders with a more complete picture of a borrower's credit history.
We use your information to prepare your lender or borrower profile and to facilitate requested transactions in the Prosper community. This includes:
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Obtaining credit information in order to determine your credit grade.
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Communicating with financial service companies to facilitate automatic payments, loan sales, and other services in order to complete your transactions.
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Assisting members in completing transactions with other members, including arranging email contacts and collection services if necessary.
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If we have trouble processing a transaction, we may use this information to contact you.
A sense of community is what makes Prosper a unique lending source. That's why we ask for feedback from community members about groups and people with whom they interact in transactions.
We share your information
Because Prosper is a community-oriented marketplace, it is important that borrowers and lenders have sufficient information about each other in order to consider transactions. You are welcome to share as much information about yourself as you think is necessary and appropriate. Such sharing of information is entirely your choice, and you share this information at your own discretion.
If you choose to ask someone to be in your network of Prosper friends, or if you choose to use our referral service to tell a friend about our web site, we will ask you for your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit the web site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may click on the unsubscribe link at the
Exhibit D
Prosper Privacy Policy
end of the email to prevent Xxxxxxx from sending additional email to his or her email address.
All loans originated through the Prosper marketplace are made to borrowers by WebBank, and if you request a loan your information will be shared with WebBank. Click here for a copy of WebBank’s privacy policy.
We have relationships with other trusted third parties that perform services on our behalf. This includes credit bureaus, customer service agents, and collection agencies. We share information with these service providers in order to complete the transactions that you request. All service providers are bound by contract to maintain the confidentiality of your personal information.
We may share your information with law enforcement or other government agencies as required by law.
We give you choices regarding your information
Some information is required in order to participate in the Prosper community. For example, we need certain information in order to verify your identity as an individual and establish your credit grade.
Some information is optional, such as details about your loan request or personal hobbies. You can share as much or as little optional information as you like. Borrower listings must not include any personally identifiable information, but otherwise the information you choose to share in a listing is entirely your own choice, and you share this information at your discretion. Groups may request more information from you when you request to join their group, and lenders may request information from you if you post a listing as a borrower. It's your choice to share information when borrowing, or requesting admission to a group.
You have the ability to view the loan agreements and other documentation you may have in place in connection with your activities as a borrower, lender or group leader. These documents are accessible through your member account page when you log in.
You can access and review the personal information you submit at any time. To update your personal profile information, you can log in to your account using your email address and password specified at the time of registration. Click on the "Profile" section of "Your Account" and make changes to you profile as necessary.
We give you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes. For example, you can elect not to receive newsletters, promotional material, emails from other Prosper members, event notifications, research or surveys, and group leader notifications. You can opt out of receiving these communications, or you can view or change your account opt-out preferences, by going to "Your Account > Preferences". There are some messages you cannot opt out of, typically for security or legal reasons. Examples of these include messages regarding fund transfer activity with your accounts, notifications regarding upcoming payments, certain changes to legal agreements, and required loan disclosures.
The information we collect from you when you register as a Prosper member is kept securely in our database. We retain this information to satisfy legal requirements such as recordkeeping and tax and credit reporting requirements, as well as for purposes of fraud prevention, auditability and data integrity.
We share and display certain credit and loan status information
Exhibit D
Prosper Privacy Policy
If you register as a borrower and create a listing, we display your listing – including your screen name, Prosper credit grade, debt-to-income ratio, and the narrative description you prepared for your listing – publicly on the Prosper web site. Registered Prosper lenders are able to also view the following additional credit data based on your credit bureau file:
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The number of accounts on which you are currently late on a payment; this includes any unpaid charge-offs or other derogatory balances.
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The total past-due amount you owe on all delinquent and charged-off accounts;
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The number of 90+ days past-due delinquencies in your credit file in the last 7 years.
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The number of negative public records on your credit file over the last 12 months, and over the last 10 years; negative public records include, among other things, bankruptcies, liens, and judgments.
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The month and year your first recorded credit line was opened; credit lines may include, among other things, revolving, installment, and mortgage credit.
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The total number of credit lines appearing in your credit file, along with the number that are open and current; credit lines may include, among other things, revolving, installment, and mortgage credit.
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The total balance on all of your open revolving credit lines.
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Your bankcard utilization ratio, expressed as a percentage, reflecting the ratio of the total balance used, to the aggregate credit limit on, all of your open bankcards.
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The number of inquiries made by creditors in the last six months, as shown in your credit file.
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Whether you own a home.
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If you obtain a loan as a Prosper borrower, we display loan status information on your loan. We use your screen name to identify your loan; therefore, in order to protect your privacy, you should choose a screen name that does not closely resemble your real name, and you are not permitted to use your real name or other personally identifiable information in your loan listing. If you become fifteen (15) days delinquent on your loan payments, we will notify your group leader and any of your designated Prosper friends who were winning bidders on your loan listing of the delinquency. If your listing is cancelled by Xxxxxxx, we notify your group leader and lenders who bid on your listing of the cancellation.
We protect your information
At Prosper, we are committed to maintaining the security and confidentiality of your personal and financial information. We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards for financial institutions.
We protect your sensitive account information by storing it in encrypted form on computers not connected to the Internet. We control access to this information via secure web pages, and limit access to only those employees or third parties on a need to know basis. We do not allow visibility to Social Security number, bank account information, or credit card information via the web site.
We employ firewalls and other security technologies to protect our servers from external attack. We enable our servers with Secure Socket Layer (SSL) technology to establish a secure connection between your computer and our servers, creating a private "conversation" that cannot be viewed or accessed by other parties. We test our systems regularly to insure that our security mechanisms are up to date.
The security of your account also depends on the protection of your Prosper password. You should not share this password with anyone. We have developed procedures for recovering your password which will not require you to send us your password via email or give it out over the phone. If you ever receive an email requesting entry of your email address and/or screen name
Exhibit D
Prosper Privacy Policy
and password, please confirm that you are on a web site with a URL beginning xxxx://xxx.xxxxxxx.xxx/ or xxxxx://xxx.xxxxxxx.xxx.
Federal and state regulations may require that we maintain and report aggregate demographic information on members who participate in transactions. We may also maintain information, including personally identifiable information of our members, for a period of seven years or more in accordance with federal and state laws.
Other important information
Marketing preferences
Prosper does not sell or rent your information to third parties or marketing firms. We do send communications to you periodically to notify you of status or events related to your participation in our community. Some of these communications are required as part of transactions you are contemplating or have completed through our web site.
Our use of cookies
Cookies are small text files created by a web site that store information on your computer, such as your preferences when visiting that site. Xxxxxxx uses cookies when you sign in, to keep track of your personal session, including some account identifiers so that we can ensure that you are the only person making changes to your account. We also use cookies to track your activity on our site as a unique person. All of this information is stored in an encrypted fashion for security reasons, and no personal information about you is stored.
We use session ID cookies to make it easier for you to navigate our site. Session ID cookies expire when you close you browser. We use a persistent cookie that remains on your hard drive for an extended period of time, so that we can recognize you when you return to our web site. You can remove persistent cookies by following directions provided in your Internet browser's "help" file; however, because we use cookies for our sign-in functionality, if you choose to disable cookies you will not be able to log on to the Prosper web site.
Our use of web beacons
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better understand user interaction with our web site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
Third party links
Prosper may post links to third party web sites that are not subject to this privacy policy. Some member pages may also contain links unrelated to Prosper. If you visit these web sites, we encourage you to read their privacy policies before providing them with any personal information.
Application Programming Interface (API) service
Many people find value in collecting and measuring certain information provided on the Prosper web site. We offer Prosper API Services in order enable software developers, academic researchers and others to access and interact with Prosper Marketplace data for their lawful purposes – for example, to develop new tools and interfaces that we don't provide on this site.
Exhibit D
Prosper Privacy Policy
While we do include Prosper screen names, no personally identifiable information is provided or made available to people who use the Prosper API Services.
Helpful tips on protecting your information
Screen name selection: Your screen name is what members of Prosper and visitors to our web site use to identify you. In order to protect your privacy, you should choose a screen name that does not closely resemble your real name.
Password reminder: It is a good practice to select a password for your account that is unique, a combination of letters, numbers and symbols, and isn't predictable or easy to guess. For instance, "Buster" may be your pet's name and easy to remember, but "!Buster1" would be difficult for someone to guess. Another good practice is to change your password periodically (every 90 days).
If you use the Discussion Forums on this web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We do not monitor or mask personally identifiable information that may appear on the forums, so if you choose to put personal information on the forums you do so at your own risk.
State law
You may have privacy rights under applicable state law in addition to those outlined in this privacy policy.
Notice to Texas residents: Prosper Marketplace, Inc. is licensed and examined under the laws of the State of Texas and by state law is subject to regulatory oversight by the Office of Consumer Credit Commissioner. Any consumer wishing to file a complaint against the Prosper Marketplace, Inc. should contact the Office of Consumer Credit Commissioner through one of the means indicated below: In Person or U.S. Mail: 0000 Xxxxx Xxxxx Xxxxxxxxx, Xxxxxx, Xxxxx 00000-0000. Telephone No.: 800/000-0000. Fax No.: 512/000-0000. E-mail: xxxxxxxx.xxxxxxxxxx@xxxx.xxxxx.xx.xx. web site: xxx.xxxx.xxxxx.xx.xx.
Changes to this policy
To accommodate changes to our web site, changing technology, and possible legal requirements, Prosper may change this privacy policy at any time. We will promptly post any policy changes to this page and notify our members directly with notice of any material changes.
For additional information, or if you have any questions regarding this policy or the privacy practices at Prosper, please submit your questions or comments directly to xxxxxxx@xxxxxxx.xxx via email. Any personal information you submit will be used solely to respond to your requests.
You can also send questions or comments to:
Prosper Marketplace, Inc.
Attn: Privacy Department
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Prosper is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This Privacy Policy covers the web site xxx.xxxxxxx.xxx. Because we want to demonstrate our commitment to your privacy, we have agreed to have our
Exhibit D
Prosper Privacy Policy
privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding our Privacy Policy, you should first contact us at xxxxxxx@xxxxxxx.xxx or at the mailing address shown above. If you do not receive acknowledgment of your inquiry or your inquiry is not satisfactorily addressed, you may contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process at xxxx://xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxx_xxxxxxxxx.xxx. TRUSTe will serve as a liaison with us to resolve your concerns.
Last revision date: April 15, 2008
Exhibit D
Terms of Use
TERMS OF USE
PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS OF USE BEFORE USING THIS SITE. ANY USE OF THIS WEBSITE CREATES A BINDING AGREEMENT TO COMPLY WITH THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD EXIT THIS SITE IMMEDIATELY.
USER AGREEMENT
The following are terms of a legal agreement (the “Agreement”) between you and Prosper Marketplace, Inc. (“Prosper”) that sets forth the terms and conditions for your use of this web site (the “Site”). The Site is owned and operated by Prosper. This Site is being provided to you expressly subject to this Agreement. By accessing, browsing and/or using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement and to comply with all applicable laws and regulations. The terms and conditions of this Agreement form an essential basis of the bargain between you and Prosper.
Prosper reserves the right to amend this Agreement at any time and will notify you of any such changes by posting the revised Agreement on the Site. You should check this Agreement periodically for changes. All changes shall be effective upon posting. Your continued use of the Site after any change to this Agreement constitutes your agreement to be bound by any such changes. Prosper may terminate, suspend, change, or restrict access to all or any part of this Site without notice or liability.
LIMITATIONS OF USE
The copyright in all material on this Site, including without limitation the text, data, articles, design, source code, software, photos, images and other information (collectively the “Content”), is held by Xxxxxxx or by the original creator of the material and is protected by U.S. and International copyright laws and treaties. You agree that the Content may not be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the express prior written consent of Xxxxxxx. You acknowledge that the Content is and shall remain the property of Xxxxxxx. You may not modify, participate in the sale or transfer of, or create derivative works based on any Content, in whole or in part. The use of the Content on any other Site, including by linking or framing, or in any networked computer environment for any purpose, is prohibited without Prosper’s prior written approval. You also may not, without Xxxxxxx’s express written permission, “mirror” any material contained on this Site on any other server. Any unauthorized use of any Content on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications statutes and regulations.
You agree to use the Content and Site only for lawful purposes. You are prohibited from any use of the Content or Site that would constitute a violation of any applicable law, regulation, rule or ordinance of any nationality, state, or locality or of any international
Exhibit D
Terms of Use
law or treaty, or that could give rise to any civil or criminal liability. Any unauthorized use of the Site, including but not limited to unauthorized entry into Prosper’s systems, misuse of passwords, or misuse of any information posted on the Site is strictly prohibited. Xxxxxxx makes no claims concerning whether the Content may be downloaded or is appropriate for use outside of the United States. If you access this Site from outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction. Your eligibility for particular products or services is subject to final determination by Xxxxxxx.
Members of the Prosper community must be U.S. Residents that are 18 years of age or older. Children under the age of 18 are not eligible to participate in the offerings on this website.
CONTENT AND USE RESTRICTIONS
You agree not to post, upload, publish, display, transmit, share, store or otherwise make or attempt to make publicly available on the Site or on any other website, or in any email, blog, forum, medium or other communication of any kind, any private or personally identifiable information of any Prosper member or other third party, including, without limitation, names, addresses, phone numbers, email addresses, Social Security numbers, driver’s license numbers, or bank account or credit card numbers, whether or not such private or personally identifiable information is displayed on or ascertainable from the Site, or obtained or obtainable from sources unrelated to the Site (such as from a “Google® search” or other online research).
You agree to not to use the Site or any Content to upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of commercial or non-commercial solicitation or bulk communications of any kind to any Prosper member or other third party. In order to protect Prosper members from such advertising or solicitation, Prosper reserves the right to restrict the number of emails which a member may send to other members in any 24-hour period to a number which Prosper deems appropriate in our sole discretion. Directly contacting more than ten (10) Prosper members with a materially identical message within a 24-hour period is presumed to be spam and a violation of this Agreement.
PATENT INFORMATION
Technologies and processes embodied in and used by this Site are covered by one or more Prosper U.S. patents and by other patents pending.
TRADEMARKS
Prosper (including the Prosper logo), Xxxxxxx.xxx, and all related logos (collectively the “Prosper trademarks”) are trademarks or service marks of Prosper. Other company, product, and service names and logos used and displayed on this Site may be trademarks or service marks owned by Prosper or others. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Prosper trademarks displayed on this Site, without our prior written permission in each
Exhibit D
Terms of Use
instance. You may not use, copy, display, distribute, modify or reproduce any of the trademarks found on the Site unless in accordance with written authorization by us. Prosper prohibits use of any of the Prosper trademarks as part of a link to or from any site unless establishment of such a link is approved in writing by us in advance. Any questions concerning any Prosper Trademarks, or whether any mark or logo is a Prosper Trademark, should be referred to Prosper.
LINKS TO THIRD-PARTY SITES
This site may contain links to web sites controlled, owned, and operated by third parties (the “third-party sites”). Prosper cannot control and has no responsibility for the accuracy or availability of information provided on the third-party sites. You acknowledge that use of any third-party sites is governed by the terms of use for those websites, and not by this Agreement. Links to third-party sites do not constitute an endorsement or recommendation by Prosper of such sites or the content, products, advertising or other materials presented on such sites, but are only for your convenience and you access them at your own risk. Such third-party sites may have a privacy policy different from that of Prosper and the third-party site may provide less security than this Site. Xxxxxxx is not responsible for the content of any third-party web sites, nor does Prosper make any warranties or representations, express or implied, regarding the content (or the accuracy of such content) on any third-party web sites, and Prosper shall have no liability of any nature whatsoever for any failure of products or services offered or advertised at such sites or otherwise.
DISCLAIMER OF WARRANTIES
NONE OF PROSPER, ANY OF ITS AFFILIATES, PROVIDERS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INDEPENDENT CONTRACTORS OR LICENSORS (COLLECTIVELY THE “PROSPER PARTIES”) GUARANTEES THE ACCURACY, ADEQUACY, TIMELINESS, RELIABILITY, COMPLETENESS, OR USEFULNESS OF ANY OF THE CONTENT AND PROSPER DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THE CONTENT.
THIS SITE AND ALL OF THE CONTENT IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE. ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OF YOUR USE OF THE CONTENT. PROSPER PARTIES DO NOT WARRANT THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS DOES NOT AFFECT THOSE WARRANTIES WHICH ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
XXXXXXX XXX DISCONTINUE OR MAKE CHANGES IN THE CONTENT AND SITE AT ANY TIME WITHOUT PRIOR NOTICE TO YOU AND WITHOUT ANY LIABILITY TO YOU. ANY DATED INFORMATION IS PUBLISHED AS OF ITS DATE ONLY, AND PROSPER PARTIES DO NOT UNDERTAKE ANY
Exhibit D
Terms of Use
OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND ANY SUCH INFORMATION. PROSPER RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE TO YOU. THIS SITE COULD CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. USE OF THIS SITE IS AT YOUR OWN RISK.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL PROSPER PARTIES BE LIABLE FOR ANY DAMAGES INCLUDING GENERAL, SPECIAL, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR ANY OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR BUSINESS INTERRUPTION) OF ANY KIND WHETHER IN AN ACTION IN CONTRACT OR NEGLIGENCE ARISING OR RELATING IN ANY WAY TO THE USE OR INABILITY TO USE BY ANY PARTY OF THE CONTENT, THE SITE OR ANY THIRD-PARTY SITE TO WHICH THIS SITE IS LINKED, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF PROSPER PARTIES, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES. PROSPER IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS SITE IS TO STOP USING THE SITE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. IF THE FOREGOING LIMITATION IS FOUND TO BE INVALID, YOU AGREE THAT PROSPER PARTIES’ TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION OF ANY KIND OR NATURE SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
INDEMNIFICATION
You agree to indemnify and hold harmless Prosper Parties from and against any and all claims, losses, expenses, demands or liabilities, including attorneys’ fees and costs, incurred by the Prosper Parties in connection with any claim by a third party (including any intellectual property claim) arising out of (i) materials and content you submit to, post to or transmit through the Site, or (ii) your use of the Site in violation of this Agreement or in violation of any applicable law. You further agree that you will cooperate fully in the defense of any such claims. Prosper Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such claim or matter without the written consent of Xxxxxxx. You further agree to indemnify and hold harmless Prosper Parties from any claim arising from a third party’s use of information or materials of any kind that you post to the Site.
MONITORING OF THE SITE
Exhibit D
Terms of Use
Prosper has no obligation to monitor the Site; however, you acknowledge and agree that Xxxxxxx has the right to monitor the Site electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site, or to protect itself or other users of the Site.
SUBMISSIONS TO THE SITE
All remarks, discussions, ideas, concepts, know-how, techniques, graphics or other submissions communicated to Prosper through this Site (collectively, "Submissions") will be deemed and remain the property of Xxxxxxx, and Prosper is entitled to use any Submission for any purpose, without restriction or compensation to the individual who has provided the Submission. Prosper shall not be subject to any obligations of confidentiality regarding Submissions except as expressly agreed by Prosper or as otherwise required by applicable law. Nothing herein contained shall be construed as limiting Prosper’s responsibilities and obligations under its Privacy Policy.
USE OF PERSONALLY IDENTIFIABLE INFORMATION
Xxxxxxx’s practices and policies with respect to the collection and use of personally identifiable information are governed by Xxxxxxx’s Privacy Policy.
AVAILABILITY
This Site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to applicable law or regulation. By offering this site and Content no distribution or solicitation is made by Prosper to any person to use the Site or Content in jurisdictions where the provision of the site and/or content is prohibited by law.
TERMINATION
This Agreement is effective until terminated by Prosper. Prosper may terminate this Agreement at any time without notice, or suspend or terminate your access and use of the Site at any time, with or without cause, in Prosper’s absolute discretion and without notice. The following provisions of this Agreement shall survive termination of your use or access to the Site: the sections concerning Indemnification, Disclaimer of Warranties, Limitation of Liability, Waiver, Applicable Law and Dispute Resolution, and General Provisions, and any other provision that by its terms survives termination of your use or access to the Site.
WAIVER
Failure by Xxxxxxx to enforce any of its rights under this Agreement shall not be construed as a waiver of those rights or any other rights in any way whatsoever.
APPLICABLE LAW AND DISPUTE RESOLUTION
This Agreement and all other aspects of your use of the Site shall be governed by and construed in accordance with the laws of the United States and, to the extent applicable, to the laws of the State of California, without regard to its conflict of laws rules. You agree that you will notify Xxxxxxx in writing of any claim or dispute concerning or
Exhibit D
Terms of Use
relating to the Site and the information or services provided through it, and give Prosper a reasonable period of time to address it BEFORE bringing any legal action, either individually, as a class member or representative, or as a private attorney general, against Xxxxxxx.
OTHER AGREEMENTS
This Agreement shall be subject to any other agreements you have entered into with Prosper.
ADDITIONAL TERMS
Certain sections or pages on the Site may contain separate terms and conditions of use, which are in addition to the terms and conditions of this Agreement. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.
SEVERABILITY
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of the Agreement shall remain in full force and effect.
GENERAL PROVISIONS
This Agreement supersedes any previous Terms of Use Agreement to which you and Prosper may have been bound. This Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Neither the course of conduct between parties nor trade practice shall act to modify any provision of the Agreement. All rights not expressly granted herein are hereby reserved. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
COPYRIGHT COMPLAINTS
If you believe, in good faith, that any materials on the Site infringe your copyrights, notifications of claimed copyright infringement should be sent to Xxxxxxx’s designated agent. Notification should include:
·
|
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
|
·
|
a description of the copyrighted work that you claim has been infringed;
|
·
|
a description of where the material you claim is infringing is located on the Site;
|
·
|
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
|
·
|
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or duly authorized to act on the copyright owner's behalf.
|
Xxxxxxx’s agent for notification of claimed copyright infringement is: Xxxxxx Xxxxxxx, telephone: (000) 000-0000, fax: (000) 000-0000, email: xxxxxxxxx@xxxxxxx.xxx.
Exhibit D
Terms of Use
CONTACTING US
If you have questions regarding the Agreement or the practices of Prosper, please contact us by e-mail at xxxxxxxxxx@xxxxxxx.xxx or by regular mail at Prosper Marketplace, Inc., 000 Xxxxxx Xxxxxx, 00xx Xxxxx, Xxx Xxxxxxxxx, Xxxxxxxxxx 00000, Attention: General Counsel.
Last Updated: July 13, 2009
Exhibit E
Sample Funding Statement
Report Date
|
8/25/2010
|
||||
Section A
|
|||||
A) Loans to be disbursed by WebBank on Disbursement Date of
|
August 26, 2010
|
||||
LoanID
|
Amount
|
||||
44126
|
$ 1,500.00
|
||||
44129
|
$ 1,500.00
|
||||
44132
|
$ 2,500.00
|
||||
44135
|
$ 4,000.00
|
||||
44138
|
$ 3,000.00
|
||||
44141
|
$ 6,500.00
|
||||
44142
|
$ 8,000.00
|
||||
44144
|
$ 1,000.00
|
||||
44145
|
$ 1,000.00
|
||||
44147
|
$ 1,000.00
|
||||
44148
|
$ 11,000.00
|
||||
44150
|
$ 1,100.00
|
||||
44151
|
$ 7,500.00
|
||||
44153
|
$ 15,000.00
|
||||
44154
|
$ 5,000.00
|
||||
44156
|
$ 2,500.00
|
||||
44157
|
$ 1,500.00
|
||||
44164
|
$ 3,400.00
|
||||
44167
|
$ 3,500.00
|
||||
44170
|
$ 3,000.00
|
||||
44173
|
$ 7,500.00
|
||||
Sum
|
$ 91,000.00
|
||||
B) Loans to be purchased by Xxxxxxx from WebBank on the Purchase Date of | August 26, 2010 |
|
|||
LoanID
|
Amount
|
||||
44126
|
$ 1,500.00
|
||||
44129
|
$ 1,500.00
|
||||
44132
|
$ 2,500.00
|
||||
44135
|
$ 4,000.00
|
||||
44138
|
$ 3,000.00
|
||||
44141
|
$ 6,500.00
|
||||
44142
|
$ 8,000.00
|
||||
44144
|
$ 1,000.00
|
||||
44145
|
$ 1,000.00
|
||||
44147
|
$ 1,000.00
|
||||
44148
|
$ 11,000.00
|
||||
44150
|
$ 1,100.00
|
||||
44151
|
$ 7,500.00
|
||||
44153
|
$ 15,000.00
|
||||
44154
|
$ 5,000.00
|
||||
44156
|
$ 2,500.00
|
||||
44157
|
$ 1,500.00
|
||||
44164
|
$ 3,400.00
|
||||
44167
|
$ 3,500.00
|
||||
44170
|
$ 3,000.00
|
||||
44173
|
$ 7,500.00
|
||||
Sum
|
$ 91,000.00
|
Exhibit F
Insurance Requirements
(a) From the Effective Date and until termination of this Agreement, Company shall maintain insurance of the following kinds and amounts, or in amounts required by Applicable Laws, whichever is greater.
(i) A blanket fidelity bond and an errors and omissions insurance policy, with broad coverage on all officers and employees acting in any capacity with regard to handling funds, money, or documents. The fidelity bond and errors and omissions insurance shall be in a form reasonably acceptable to Bank and shall protect and insure against losses, including forgery, theft, embezzlement, fraud, errors and omissions and negligent acts of such persons. No provision of this paragraph requiring the fidelity bond and errors and omissions insurance shall diminish or relieve Company from its duties and obligations as set forth in this Agreement. The minimum coverage under any such bond and insurance policy shall be at least $[*], with the exception of $[*] minimum coverage for forgery.
(ii) Commercial general liability insurance written on an occurrence basis against claims on account of bodily injury, death or property damage. Such insurance shall have a combined single limit of not less than $[*] per occurrence and $[*] annual aggregate for bodily injury, death and property damage.
(iii) Worker’s Compensation and employers’ liability insurance affording (A) protection under the Worker’s Compensation Law containing an all states endorsement and (B) Employers’ Liability Protection subject to a limit of not less than $[*].
(iv) Upon reasonable request by Bank, such other insurance as may be maintained by Persons engaged in the same or similar business and similarly situated.
(b) Insurance policies required to be maintained hereunder shall be procured from insurance companies reasonably acceptable to Bank. Liability insurance limits may be provided through any combination of primary and/or excess insurance policies. If requested by Bank, Company shall cause to be delivered to Bank annually a certified true copy of each fidelity bond and insurance policy required under this Agreement.
Exhibit G
Privacy and Procedure Policy
Exhibit G
Program Compliance Manual
Privacy and Procedure
Policy
Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Version Control
Owner/Individual Responsible for Maintaining Policy:
Xxxxxx X. Xxxxxx, Director of Compliance, Prosper Marketplace, Inc.
Last Revised: April 8, 2008
Exhibit G
Privacy and Procedure Policy
Introduction
As financial services professionals entrusted with sensitive financial information, Prosper respects the privacy of our customers and is committed to treating customer information responsibly. Prosper is dedicated to protecting confidential information and has established standards and procedures to safeguard that personal information.
Background
The requirement for privacy of consumer financial information is mandated by the Xxxxx-Xxxxx-Xxxxxx Act and similar state laws, including California Financial Code Section 4053 (commonly known as “California SB1”).
These regulations govern the treatment of consumers’ nonpublic personal information and regulates how and with whom that information may be shared. The regulation requires Prosper Marketplace, Inc. (“Prosper”) to provide notice to customers about its privacy policies and practices and, if it shares that information with nonaffiliated third parties, Prosper must allow customers to opt out.
Xxxxxxx’s Privacy Policy:
Prosper does not sell or rent nonpublic personal information about our customers to third parties for marketing purposes.
Definition of Nonpublic Personal Information:
Nonpublic personal information consists of nonpublic information that is collected in connection with providing a financial product or service. Specifically, it means:
1)
|
personally identifiable financial information, which includes:
|
·
|
information a consumer provides on an application for a loan, credit card, or other financial product or service;
|
·
|
account balance information, payment history, overdraft history and credit or debit card purchase information;
|
·
|
information that a consumer provides to you (or your agent) that you obtain in connection with collecting on a loan or servicing a loan;
|
·
|
any information collected through an Internet “cookie”;
|
·
|
information from a consumer report;
|
·
|
the fact that an individual is or has been one of your customers or has obtained a financial product or service from you;
|
·
|
any information about your consumer if it is disclosed in a manner that indicates that the individual is or has been your consumer; and
|
·
|
any list, description, or other grouping of consumers that is derived using any personally identifiable financial information that is not publicly available. Lists include, but are not limited to:
|
·
|
any list of individuals’ names and addresses that is derived in whole or in
|
Exhibit G
Privacy and Procedure Policy
·
|
part using personally identifiable information that is not publicly available, such as account numbers.
|
Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.
How We Collect Information:
Xxxxxxx collects personal information as part of the registration process for people joining the Prosper community. This information includes name, email, address, and telephone number. We may collect a customer’s Social Security number and driver license number in order to help determine a credit grade and verify identity.
Each Prosper member has their own community page, where they may post information about themselves. Borrower listings contain basic information regarding credit grades and other financial information, in addition to any other information the member makes the personal decision to post. Each member is identified only by their screen name, chosen by them, and which can be used to remain anonymous. If a member provides identifying information, either in your choice of screen name or otherwise, it is their individual choice, and done at their own discretion.
Xxxxxxx uses names and Social Security numbers to request credit reports. We use information from the credit bureau file to verify a customer’s identity, protect against fraud, and provide Prosper lenders with a more complete picture of a borrower's credit history.
Xxxxxxx uses a customer’s information to prepare a lender or borrower profile and to facilitate requested transactions in the Prosper community. This includes:
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Obtaining credit information in order to determine a credit grade.
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Communicating with financial service companies to facilitate automatic payments, loan sales, and other services in order to complete the customer’s transactions.
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Assisting members in completing transactions with other members, including arranging email contacts and collection services if necessary.
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Information We Are Allowed To Share:
Prosper is permitted by law to share information with our affiliates, to the extent that there is a need for our affiliate to have that information.
We may share information with other parties, without meeting the opt-out condition (defined below), if it is necessary to:
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market the Prosper’s own financial products or services;
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if the third parties are performing services or functions on behalf of the Prosper, including marketing Xxxxxxx’s own products or services or
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Exhibit G
Privacy and Procedure Policy
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products and services offered pursuant to a joint agreement between Prosper and another financial institution, provided that Prosper:
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discloses that arrangement, and
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enters into an agreement with the third party to maintain the confidentiality of the information.
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if the customer consents;
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if it is necessary to “effect, administer, or enforce” a transaction requested or authorized by the consumer;
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process and service transactions the consumer requests or authorizes;
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protect against potential fraud or unauthorized transactions;
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to protect the confidentiality or security of Xxxxxxx’s records;
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for risk control purposes or for resolving customer disputes;
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to persons holding a legal or beneficial interest relating to the consumer
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to persons acting in a fiduciary capacity on behalf of the consumer;
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to law enforcement agencies if permitted or required under other provisions of law;
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to respond to judicial process, attorneys, accountants and auditors;
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to respond to governmental authorities for examination, compliance, or other lawful purposes;
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to a consumer reporting agency in accordance with the Fair Credit Reporting Act;
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comply with federal state or local laws; or
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any other permissible sharing as defined within the Xxxxx-Xxxxx-Xxxxxx Act.
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Opt-out provision:
If Prosper shares nonpublic personal information with nonaffiliated third parties in any other capacity than as defined above, we are required to offer our customers the opportunity to “opt out” of the information sharing process.
While Xxxxxxx does not sell or rent nonpublic personal information to third parties for marketing purposes, we give consumers the opportunity to opt-out of having their personally identifiable information used for certain other purposes. For example, customers can elect not to receive newsletters, promotional material, emails from other Prosper members, event notifications, research or surveys, and group leader notifications. Customers can opt out of receiving these communications and can view or change their account opt-out preferences online.
Privacy Notice to Customers
Notice to New Customers:
Prosper is required to provide a copy of its Privacy Policy when it enters into a customer relationship with a consumer. As allowed by the Electronic Signatures in Global and National Commerce (E-SIGN) Act, and supported by Xxxxxxx’s Terms of Use, Prosper posts its Privacy notice on its website and requires the
Exhibit G
Privacy and Procedure Policy
consumer/customer to agree to its terms as a condition of service. Xxxxxxx will also post online a copy of WebBank’s Privacy Policy, in addition to the Prosper Privacy Notice.
A customer relationship means a continuing relationship between a consumer and Prosper when we provide one or more financial products or services to the consumer that are to be used primarily for personal, family or household purposes.
Annual Notice:
Not less than annually thereafter, Prosper will provide a Privacy Notice to applicable customers as long as there is a continuation of the customer relationship. Annually means at least once in any period of 12 consecutive months during which that relationship exists. For purposes of this section, the 12-month consecutive period will be defined as a calendar year. Prosper will provide the annual notice to the customer once in each calendar year following the calendar in which the customer registered for a Prosper account. For example, if a customer opens an account on any day of year 1, we must provide an annual notice to that customer no later than December 31 of year 2.
Confidentiality:
We will limit the use and collection of information about our customers to that which is necessary to conduct our business. All Prosper employees are responsible for maintaining the confidentiality of customer information.
Limits on Employee Access:
At Prosper, employee access to personally identifiable customer information is limited to those with a business reason to know such information.
Unauthorized Access by Employees:
Disciplinary actions will be instituted against any employee who inappropriately accesses or discloses personally identifiable information of customers.
Security:
Prosper will safeguard personal and financial information according to established standards and procedures. Prosper protects sensitive account information by storing it in encrypted form on computers not connected to the Internet. We control access to this information via secure web pages and employ firewalls and other security technologies to protect our servers from external attack. Paper records will be stored in a secure location at all times.
Exhibit G
Privacy and Procedure Policy
Records Retention and Destruction:
The unnecessary retention of records may lead to inadvertent misuse. Thus, Xxxxxxx will not retain records longer than is useful to the administration of a customer’s relationship or as subject to the retention schedule required by law.
Information About Former Customers:
Prosper will maintain the same policy about disclosing information about former customers as we do about current customers.
Complete and Accurate Information:
Prosper will continually strive to maintain complete and accurate information about our customers’ accounts. Should any customer believe that our records contain inaccurate or incomplete information about them, they have been advised to notify us. We will investigate all concerns and correct any inaccuracies.
Designation of a Responsible Individual:
Xxxxxxx’s Chief Compliance Officer will oversee Xxxxxxx’s Privacy Program and employee training as it relates to Privacy.
The Chief Compliance Officer will also advise Xxxxxxx’s Chief Information Security Officer on physical security, information security, and investigation of criminal activity. The Chief Information Security Officer will also be responsible for ensuring that customer information is maintained in an appropriately risk-free environment and that systems are established to prevent unauthorized access to, or manipulation or destruction of, such information. The Chief Compliance Officer will be responsible for creating an environment at Prosper that makes unauthorized access to personal financial information by its employees a violation of corporate policy, subject to disciplinary action up to and including termination.
Exhibit G
Customer Information Policy
Safeguarding
Customer Information
Policy
Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Version Control
Owner/Individual Responsible for Maintaining Policy:
Xxxxxx X. Xxxxxx, Director of Compliance, Prosper Marketplace, Inc.
Last Revised: April 8, 2008
Exhibit G
Customer Information Policy
Background
It is the policy of Prosper Marketplace, Inc. (“Prosper”) to protect the security and confidentiality of all customer nonpublic personal information. These safeguards are intended to ensure the security and confidentiality of customer records and information, protect against any anticipated threats or hazards to the security or integrity of such records, and protect against unauthorized access to or use of such records or information that would result in substantial harm or inconvenience to any customer. This policy reflects the requirements of section 501(b) of the Xxxxx-Xxxxx-Xxxxxx Act. To accomplish this, Xxxxxxx has developed this written information security program to address administrative, technical, and physical safeguards.
Assessment of Risk
At least annually, Prosper will identify foreseeable threats, both internal and external, and the likelihood and potential damage of those threats that could result in unauthorized disclosure, misuse, alteration or destruction of customer information. Present areas containing potential threats include, but are not limited to:
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Electronic or physical access to customer account information by customers and others.
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Unauthorized internal access to customer records by Prosper staff
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Management and Control of Risk
The following controls will be implemented to safeguard customer records:
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Establishment of an information security program:
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Customer information systems will include controls to authenticate and permit access only to authorized individuals. Currently, “firewalls” and password protection are in place to control unauthorized access to customer information by external individuals.
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Access customer information. Employees have been instructed to verify the identity of individuals who make inquiries regarding account information in order to prevent providing customer information to unauthorized individuals.
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Physical access to customer information is controlled through restricted entry to Prosper’s premises, log on and password requirements for employees to gain entry to data processing systems, and secured storage of records.
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Xxxxxxx’s firewall system is capable of detecting actual or attempted attacks into customer information systems. Should unauthorized individuals gain access to customer information systems, Prosper will report the intrusion to WebBank as well as regulatory and law enforcement agencies.
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Prosper will take adequate measures to protect customer information from environmental hazards, such as fire and water damage or technological failure.
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Exhibit G
Customer Information Policy
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Currently, all physical documents containing customer information are stored in secured file cabinets. The premises contain automatic sprinkler systems to minimize fire damage.
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The key controls, systems, and procedures of the information security program will be regularly tested. At a minimum, the test will be conducted annually. The test will be conducted by an independent third party or by a staff member who is independent of the individuals who have developed and maintained the security programs.
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Overseeing Service Provider Arrangements
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Xxxxxxx will perform due diligence in selecting the company to ensure their ability to comply with safeguarding customer information.
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Prosper will notify WebBank of any new service provider to be used in connection with Xxxxxxx’s origination services for WebBank, and will share with WebBank the results of due diligence performed to select such provider. Prosper will obtain WebBank’s prior approval to the use of any such provider.
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At least annually, Prosper will monitor the service provider’s performance in implementing appropriate measures to meet the objectives of the information security guidelines by reviewing audits, summaries of test results, or other equivalent evaluations of its service provider.
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Adjustment of the Program:
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Prosper will monitor, evaluate, and adjust as appropriate its information security program on a regular basis. Such review will occur at least annually. The review will consider any relevant changes in technology, the sensitivity of its customer information, internal or external threats to information, and any changes to customer information systems.
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Exhibit G
Collections Policy
Prosper Marketplace, Inc.
Collections Policy
Last Updated: 3/21/08
FOREWORD
The ability of the Prosper to collect on the assets of its lenders is an important and essential part of the marketplace. Xxxxxxx attempts to administer the process of collections on assets fairly yet aggressively. The key to effective collection success is close and constant follow-up.
PURPOSE
Xxxxxxx has established this policy to outline the responsibilities of Management and to establish the cornerstone of a collections program. It is vital that Prosper exercise all prudent means in the collection of monies due in a timely manner. The Program shall adhere to this policy and philosophy.
AUTHORITY
It shall be the policy of the Prosper to aggressively collect monies due. The Management is responsible for the overall collections effort and the optimization of the return on assets on behalf of lenders.
Xxxxxxx shall empower any officer Management deems necessary to effectively administer this function, recognizing that this effort, although essential, is intended to collect monies owed and not to adhere to a strict or otherwise confining methodology. That said, Management recognizes individualized collection methods and encourages responsible officers to utilize these methods in the collection effort. At the same time, all methods and activities used in the collection process must fulfill the requirements of the Prosper Lender Registration Agreement and Terms of Service.
POLICY
Management shall develop and implement a comprehensive Program for the collection effort. This program shall establish parameters for which monies due are considered delinquent and the extent of customer contact for the purpose of collections. In the case of specialized lending programs, as part of the development of the program plan, separate collection procedures may be developed and incorporated into the program guidelines.
Exhibit G
Collections Policy
Reports are to be produced monthly and presented to the collections committee detailing all delinquencies, number of days delinquent, outstanding amount due, outstanding balance, collateral description (if any), a detail of past, current, and future collection efforts, and any accounts that are determined uncollectable.
The collection committee is comprised of the Chief Financial Officer, the Vice President of Operations, the Chief Security Officer, the Vice President of Credit Risk and the Chief Technology Officer.
LATE FEES
It shall be the policy of Prosper that all late charges are collected on loans pursuant to the terms of the specific credit documents for each transaction. Waivers of accrued late fees should be minimal and will be addressed on a case by case basis. The following approval authorities will govern waivers of late fees:
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A late fee caused by an internal error (i.e. non-posting or misapplication of payments) can be waived by the Director of Customer Service.
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The first request for a late waiver on a particular loan relationship can be approved by the Vice President of Operations.
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Any subsequent requests for late fee waivers on a particular loan relationship must be approved by the Chief Financial Officer.
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All requests for late fee waivers will be documented in a Customer Service Case and the approval information entered as the case is closed.
DELINQUENT ACCOUNTS
It is the current policy of Prosper that loans which exceed 120 days delinquent shall be marked for sale to a qualified Debt Buyer. At the time of the sale, the proceeds shall be credited against the outstanding principal and remainder charged off as a defaulted loan.
Delinquent loans to employees, Management, or Board members shall be reported and discussed when the account reaches the 60 days past due status. Corrective action is to be taken prior to the account reaching 90 days past due.
In the case of bankruptcy, the loan will not be defaulted until an Order of Discharge is received from the bankruptcy court.
FAIR DEBT COLLECTION
Prosper shall adhere to the guidelines outlined in the Fair Debt Collections Practices Act as to customer contact, collection tactics, etc. Any written complaint and/or violation shall be reported to the Board together with any corrective action taken.
Exhibit G
Fair Lending Policy
Fair Lending
Policy
Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Version Control
Owner/Individual Responsible for Maintaining Policy:
Xxxxxx X. Xxxxxx, Director of Compliance, Prosper Marketplace, Inc.
Last Revised: April 3, 2008
Exhibit G
Fair Lending Policy
Background
Prosper Marketplace, Inc. (“Prosper”) believes in lending fairness and is dedicated to assuring that loans initiated on its platform are made available on a fair and consistent basis to all individuals who meet Xxxxxxx’s standards for creditworthiness.
Through self-assessment and audit, Xxxxxxx will examine compliance with all applicable fair lending laws and regulations. If Prosper detects practices that are inconsistent with its Policies, the matter will be promptly investigated and appropriate action taken.
Purpose
The Purpose of this Policy is to promote the availability of unsecured loans to all worthy applicants with underwriting standards and lending procedures that are applied consistently and fairly.
Policy
Xxxxxxx’s policy is to fully comply with all applicable federal and state consumer protection, civil rights, and fair lending laws and regulations. Lending policies, procedures, and practices will not in any way discriminate against any person on the basis of race, color, religion, national origin, sex, marital status, age (providing the applicant has the capacity to enter into a contract), receipt of public assistance, exercise of legal rights under the Consumer Credit Protection Act or any other prohibited basis. This policy of nondiscrimination includes, in particular, the application for, consideration, granting, servicing, and collection of credit.
GOALS
Fair lending goals are essential to enable us to accomplish Prosper’s Fair Lending Mission. Our primary fair lending goals are to:
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Assure a high quality of assistance. Prosper provides consistent, high quality assistance and service to all of our customers, regardless of race, national origin, religion, sex, age, receipt of public assistance, or other factors covered by the federal and state fair lending laws governing the Bank. All customers will have an equal chance to submit a listing and secure bidders (lenders) for a loan.
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Apply credit standards fairly and consistently. Prosper will assure that underwriting standards and lending processes promote access to credit for a broad range of customers and that applicants with equivalent credit qualifications receive the same consideration in the evaluation for and extension of credit terms and conditions.
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Exhibit G
Fair Lending Policy
Demonstrate technical and substantive fair lending compliance. Through self-assessment and audit, Xxxxxxx will demonstrate a high level of technical compliance with all applicable fair lending laws and regulations. We will also demonstrate a high level of compliance with the substantive provisions of these laws and regulations by assuring that all of our business practices are consistent with fair lending principles.
FAIR LENDING RESPONSIBILITIES OF DIRECTORS, OFFICERS, EMPLOYEES AND THIRD PARTIES
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Chief Compliance Officer. Xxxxxxx’s Chief Compliance Officer will have the primary responsibility to assess regulatory developments affecting fair lending. The Chief Compliance Officer, with the help of outside legal counsel, will be responsible for assuring a high level of substantive support to the Compliance Director and business units and will cooperate in developing and assist in implementing policies, processes and standards.
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Director of Compliance. Xxxxxxx’s Compliance Director will have responsibility for oversight of compliance with the fair lending mission of the institution. The Compliance Director will ensure that Xxxxxxx establishes and maintains effective policies, procedures and programs to accomplish the fair lending goals of the company.
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Department Heads. All department heads are responsible for devoting the resources and providing the leadership necessary to achieve a high level of compliance with fair lending requirements and to achieve an excellent level of service to our diverse customers and communities. Management will be held accountable for any lack of cooperation of other avoidable factors that weaken Xxxxxxx’s performance, as reflected in compliance monitoring, internal audits, examinations, or consumer complaints.
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All Personnel. Each employee is responsible for demonstrating a commitment to fair lending in his/her regular activities and for assuring a high level of compliance with fair lending requirements in job duties. In delivering our products to our communities, Xxxxxxx develops and sustains relationships with independent third parties. These relationships help Prosper reach more customers, including more minority customers. Xxxxxxx will evaluate these relationships and only enter into and maintain relationships with third parties that are committed to a high level of compliance with fair lending principles.
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POLICIES FOR PROSPER’S FAIR LENDING PROGRAM
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Marketing, Advertising, Business and Product Development and Outreach. Prosper will encourage a wide range of customers to register on its website and use Prosper’s platform to both borrow and bid for loans. Prosper will continue its efforts to communicate to all potential applicants in marketing
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Exhibit G
Fair Lending Policy
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materials our fair lending commitment, utilize messages, images and media in its marketing and advertising programs, and encourage applications from a wide range of customers. Prosper will avoid advertisements or promotional materials that may imply or express any preference for, or exclusion of, any applicants because of their income, ethnic group, sex, handicap, neighborhood location, or age. Prosper will provide a balance of marketing resources and attention to research and address the product and service needs of a variety of credit customers and communities so that our customer base reflects the diverse characteristics of our market area. Prosper will establish cooperative relationships with community organizations, specialized community-based lending organizations, governmental bodies, and other third parties to encourage referrals for applications for credit.
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The Application Process. Prosper will actively promote fair lending and avoid discouragement of any kind. This includes compliance with the application and adverse action notification requirements of the fair lending laws with effective ongoing monitoring and coaching by management-level personnel and training in effective non-discriminatory customer contact behavior so everyone receives the same quality of assistance and has an equal chance to qualify for credit. This training will include material designed to create greater sensitivity to cultural diversity.
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Underwriting Practices and Standards. Prosper has a responsibility to its customers, communities, shareholders and, by law, to the public to lend both fairly and safely. This requires both effective efforts to meet credit needs of customers and communities and prudent management of credit risk, interest rate risk, and loan diversification. Prosper will develop products which serve a diverse group of potential borrowers and will be a leader in designing innovative responses to credit needs and in a manner that also is consistent with prudent banking practices. Xxxxxxx’s credit underwriting practices include utilizing review procedures to ensure that credit underwriting, including consideration of compensating factors, is consistent, that policy exceptions are non-discriminatory, and that all customers who may qualify for credit are given the assistance necessary to do so. Measures will be taken to identify, evaluate, and eliminate underwriting standards that may exclude credit applicants or limit access to credit without a clear basis in prudent business practices.
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Employment Incentives and Accountability. Prosper will ensure that personnel policies fully support our Fair Lending Mission. Prosper will strive to increase the diversity of the company’s work force, including customer service, marketing, and credit-related positions.
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Complaints. The Chief Compliance Officer will develop and coordinate, and the Director of Compliance will administer, in cooperation with outside legal counsel, a procedure to respond to and evaluate consumer complaints of discrimination. They will assess whether the complaints provide any
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Exhibit G
Fair Lending Policy
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indication of problems in Xxxxxxx’s fair lending performance, including problems that could lead to regulatory agency criticism or civil liability.
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Training. Prosper provides fair lending training to communicate the Fair Lending Mission. The training addresses the need for a specific inclusion of fair lending principles in all credit-related customer service and management role. Every Prosper customer contact employee shall receive fair lending training. Management will also receive training relevant to their responsibilities with respect to the fair lending performance of the company.
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Fair Lending Review. Prosper will ensure that fair lending compliance and performance is reviewed at least annually. An integral part of the review will be testing for substantive illegal discrimination at each stage of the credit transaction. The compliance reviews (including the fair lending portions) will be submitted to Prosper management. In addition, the Chief Compliance Officer will make recommendations based on the audit results for changes in our program or its execution.
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TAKING APPLICATIONS
Prosper will not make any oral or written statements that would discourage on a prohibited basis, applicants or prospective applicants from pursuing an application.
Limitations on information requests
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Prosper will not ask about income from alimony, child support, or separate maintenance unless it is disclosed that such income need not be revealed if the applicant does not want it considered in determining creditworthiness.
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Xxxxxxx will not inquire about the sex of an applicant.
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Questions about the number and ages of the applicant’s dependents, and any dependent-related financial obligations may be asked. Xxxxxxx will not ask about birth control practices, intentions concerning having or rearing children or capability to have children.
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Prosper will not ask the applicant’s race, color, religion, or national origin. Permanent residence and immigration status may be asked.
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EVALUATION OF APPLICATIONS
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Age will not be considered (provided that the applicant has the capacity to enter into a binding contract) unless the applicant is elderly (62 years or older) and age is a favorable factor.
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Prosper will not make assumptions about the likelihood a person will bear or rear children and will, for that reason, receive diminished or interrupted income in the future.
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Exhibit G
Fair Lending Policy
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A telephone in the applicant’s residence may be considered, but not whether it is listed in the applicant’s name.
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Prosper will not discount or exclude income from consideration because it comes from part-time employment or is an annuity, pension, or other retirement benefit. The amount and probable continuance of any income may be considered.
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Where credit history is normally considered, the credit history must be considered, when applicable, of accounts the applicant and the applicant’s spouse are both contractually liable for or both permitted to use. In addition, upon the applicant’s request, any account reported in the name of the applicant’s spouse or former spouse that reflects the applicant’s creditworthiness must be considered. The applicant, on request, may also present any information that tends to indicate that the credit history being considered does not accurately reflect the applicant’s creditworthiness.
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Xxxxxxx may consider whether an applicant is a permanent resident of the United States, immigration status, and any additional information necessary to ascertain rights and remedies regarding repayment.
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EXTENTIONS OF CREDIT
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Accounts may be opened or maintained in a birth-given first name and surname that is the applicant’s birth given surname, the spouse’s surname, or a combined surname.
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The spouse’s or other person’s signature, other than joint applicant, cannot be required on any credit instrument if the applicant meets the credit standards for the amount and terms requested.
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The applicant’s inability to obtain credit life, health, accident, disability or other credit-related insurance because of age, cannot be a reason to refuse or terminate credit.
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NOTIFICATIONS
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Notification of the action taken concerning the approval of, counteroffer to, or adverse action on a completed application will be made within 30 days after receiving a completed application, an incomplete application, or an existing account must also be notified of adverse action within 30 days.
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The notification must be in writing and contain a statement of the action taken, Xxxxxxx’s name and address, WebBank’s name and address, the ECOA notice, the FDIC’s address and a statement of specific reasons for the action taken.
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ECOA NOTICE: The Federal Equal Credit Opportunity Act prohibits creditors from discrimination against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract); because all or
Exhibit G
Fair Lending Policy
part of the applicant’s income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this creditor is the Federal Deposit Insurance Corporation (FDIC) Consumer Response Center, 0000 Xxxxx Xxxx., Xxxxx 000, Xxxxxx Xxxx, XX, 00000.
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If the credit decision was based in whole or in part on information obtained from a credit report, or from any other source other than the applicant or Xxxxxxx’s own files, the adverse action notice must disclose this.
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RECORD RETENTION
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All applications and adverse action notices will be retained for 25 months.
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Exhibit G
Servicemember Civil Relief Act Policy
Servicemember
Civil Relief Act Policy
Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Version Control
Owner/Individual Responsible for Maintaining Policy:
Xxxxxx X. Xxxxxx, Director of Compliance, Prosper Marketplace, Inc.
Last Revised: April 3, 2008
Exhibit G
Servicemember Civil Relief Act Policy
Background
Recognizing that the very nature of military service often compromises the ability of service members to fulfill their financial obligations and to assert many of their legal rights, Congress began passing protective legislation in 1918, in the form of the Soldiers' and Sailors' Civil Relief Act. In 2003, Xxxxxxxxx Xxxx signed into law the Servicemembers Civil Relief Act (“SCRA,” 50 USC App. 501 et seq), completely re-writing the Soldiers and Sailors Civil Relief Act. This is the law that now governs legal protections for members of the United States Military.
Scope of Application
In addition to active duty military personnel, reservists and members of the National Guard (when in active federal service) are also protected under the SCRA.
SCRA protection (for all) begins on the first day of active duty, generally when they ship out to basic training. Some protections under the act extend for a limited time beyond active duty discharge or release, but are tied to the discharge/release date. Additionally, some of the Act’s protections extend to the members’ dependents.
National Guard members recalled for State duty are also protected by the SCRA in certain circumstances. National Guard members are entitled to SCRA protection when called to state active duty under Title 32, if the duty is because of a federal emergency, the request for active duty is made by the President or Secretary of Defense, and the member is activated for longer than 30 days.
Application to Prosper Marketplace, Inc.
Prosper Marketplace, Inc. (“Prosper”) is committed to honoring the protections afforded to service members, members of the National Guard, reservists, and military personnel under the SCRA.
If a service member’s military obligation has affected his/her ability to make the required monthly payments on their Prosper loan(s), the service member has the ability to have the interest rate* on their loan capped at 6%, effective the first day of active duty, for the duration of their military obligation. Interest above 6% will be permanently forgiven and will not become due once the service member leaves active duty. Monthly payments on any effected loans will be re-amortized and reduced by the amount of interest saved during the covered period.
*In this context, “interest rate” includes service charges, fees, or any other charges.
Exhibit G
Servicemember Civil Relief Act Policy
Notice
In order to exercise SCRA interest rate protection, the service member must notify Prosper of their intention and provide a copy of their military orders calling them to military service and any orders further extending military service, not later than 180 days after the date of the service member’s termination or release from military service.
Qualifying Loans
Only loans executed prior to the service member going on active duty are qualified for the 6% interest rate cap. Loans entered into after going on active duty are not so protected.
Exhibit G
Recordkeeping Policy
Recordkeeping
Policy
Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Version Control
Owner/Individual Responsible for Maintaining Policy:
Xxxxxx X. Xxxxxx, Director of Compliance, Prosper Marketplace, Inc.
Last Revised: April 28, 2008
Exhibit G
Recordkeeping Policy
Record Retention and Destruction
Prosper will maintain records, as required, to comply with regulatory and legal requirements. However, in order to prevent misuse, Xxxxxxx will not retain records longer than is useful to the administration of a customer’s relationship or as subject to the retention schedule required by law.
PATRIOT Act
Xxxxxxx will maintain a record for each Customer, that includes all identifying information, for five years after the Customer’s Account is closed or becomes dormant. A record for each Customer includes:
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a description of any document used for verification of identity, including any identification number, place of issuance and, if any, the date of issuance and the expiration date;
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a description of the methods and results of any non-documentary measures undertaken to verify the identity of the Customer; and
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a description of the resolution of any substantive discrepancy discovered when verifying the identifying information obtained from a Customer must be made and maintained for five years after the record was made.
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Suspicious Activity Reports (SARs)
Prosper shall retain the information provided to WebBank for the purposes of filing SARs and any supporting documentation for five (5) years from the date the information was reported.
Equal Credit Opportunity Act (ECOA)
Prosper will retain all applications and adverse action notices subject to the ECOA for twenty-five (25) months.
Fair Credit Reporting Act (FCRA) / Fair and Accurate Credit Transactions Act (FACTA)
Xxxxxxx will properly dispose of consumer information by taking reasonable measures to protect against unauthorized access to or use of the information in connection with its disposal.
“Consumer information” includes any record about an individual, whether in paper, electronic, or other form, that is a consumer report or is derived from a consumer report. Consumer information also means a compilation of such records. Consumer information does not include information that does not identify individuals, such as aggregate information or blind data.
Prosper requires shredding of all papers containing consumer information, which is performed by a third party engaged in the business of record destruction. Additionally, electronic media containing consumer information will be destroyed or erased prior to disposal.
Exhibit G
Compliance Policy
Compliance
Policy
Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Version Control
Owner/Individual Responsible for Maintaining Policy:
Xxxxxx Xxxxxx, Director of Compliance, Prosper Marketplace, Inc.
Last Revised: April 8, 2008
Exhibit G
Compliance Policy
Background
Prosper Marketplace, Inc. (“Prosper”) is committed to complying with all applicable federal and state laws and regulations. All employees are to know and understand the legal and regulatory requirements affecting their job, with an adherence to such being a condition of employment.
Purpose
The purpose of this Policy is to ensure that Prosper complies with applicable laws and regulations.
Policy
To carry out the purpose of this Policy, Xxxxxxx’s Director of Compliance, with oversight from Xxxxxxx’s General Counsel and Chief Compliance Officer, shall establish and maintain an ongoing Compliance Program. The Compliance Program shall consist of adequate policies and procedures, internal controls, audits, and employee training.
1)
|
Compliance Responsibilities
|
Xxxxxxx shall designate a Chief Compliance Officer to serve as the primary individual responsible for oversight of the company’s overall compliance. Reporting to the Chief Compliance Officer, Xxxxxxx’s Director of Compliance will run the day-to-day compliance activities, including:
A.
|
Establishing and maintaining internal controls and procedures, such as corporate compliance policies, internal compliance reviews, and implementing any corrective action, where required.
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X.
|
Xxxxxxxxxxxx and maintaining appropriate procedures to ensure consumer credit reports are obtained, utilized, and disposed of in a manner consistent with the standards of the Fair Credit Reporting Act (FCRA) and other related state consumer credit laws.
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C.
|
Managing and overseeing Xxxxxxx’s employee training materials.
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D.
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Updating Prosper’s policies and procedures to reflect any changes in requirements, either from legal or regulatory amendments, exam, or audit findings.
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E.
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Reviewing, at least annually in November of each year, all policies and procedures, updating such policies and procedures and receiving board approval for material changes, if necessary.
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F.
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Monitoring consumer regulatory complaints to ensure timely and proper responses.
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Exhibit G
Compliance Policy
G.
|
Instituting standards and procedures to ensure nondiscriminatory lending practices.
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X.
|
Xxxxxxxxxxxx record-keeping procedures to comply with regulatory requirements pertaining to both preserving and destroying documents.
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I.
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Assisting in examinations and audits and monitoring implementation of any necessary corrective actions.
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J.
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Perform all actions necessary to ensure Prosper’s compliance with legal and regulatory requirements.
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K.
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Reviewing all new, or changes to, Prosper business to ensure ongoing compliance with applicable laws and regulations.
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L.
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Performing onsite due diligence, as required, to monitor the compliance of Xxxxxxx’s business partners and affiliates.
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Members of Prosper’s compliance staff shall have access to all departments and documentation that may be necessary to carry out the function and goals of the Compliance Program. Compliance staff shall have the authority and ability to implement corrective action if an actual or possible legal or regulatory violation is discovered.
Prosper’s compliance staff shall monitor all relevant areas of the company to gauge each area’s level of compliance with laws and regulations. This type of oversight is a daily charter for the compliance staff and all Prosper employees shall maintain the highest degree of cooperation to this end.
2)
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Legal Oversight
|
Xxxxxxx’s General Counsel and/or retained external counsel shall provide legal guidance and set the overall compliance tone for the Director of Compliance and the rest of the company. The responsibilities of Xxxxxxx’s General Counsel and outside counsel include:
i.
|
Monitoring legal and regulatory changes.
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ii.
|
Supervising policies and procedures, changes to the Prosper website, and any other business functions that might present legal or regulatory risk.
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iii.
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Supporting Xxxxxxx’s employee training program
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iv.
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Overseeing responses to regulatory complaints
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v.
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Reviewing audit and exam findings, as well as any corrective measures, for potential legal issues, including risk of civil liability, regulatory enforcement action, and reimbursement or other monetary remedies.
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Exhibit G
Compliance Policy
Consumer Regulatory Complaints
Proper customers may file complaints alleging violations of laws or regulations either with Prosper directly (through Prosper’s website, including an email address specifically for such complaints (xxxxxxxxxx@xxxxxxx.xxx)), or with a regulatory agency, such as the Federal Trade Commission (FTC) or a state regulator, such as the California Department of Consumer Affairs. Customers may also file complaints of any nature with the Better Business Bureau (BBB).
Where a regulatory complaint is received, Xxxxxxx will promptly research the allegations, obtain copies of any related documentation or account notes, and respond to both the customer and any involved third party through which the complaint was filed. In addition, Xxxxxxx will notify the WebBank’s Compliance Officer immediately of any regulatory complaint involving allegations pertaining to WebBank and Xxxxxxx’s joint activities.
All regulatory complaints will be responded to promptly, but in no event shall exceed 30 days or the timeframe provided by a regulator, whichever is less. Where Xxxxxxx’s investigation of the complaint results in the finding of an error or where a correction is necessary to maintain a satisfactory relationship with the customer, Xxxxxxx will take immediate action to remedy the situation. If the investigation results indicate that Xxxxxxx’s actions were reasonable and compliant, Xxxxxxx will provide an explanatory response to both the complaining customer as well as any third party through which the complaint was filed.
Xxxxxxx’s Director of Compliance will have responsibility for responding to all regulatory complaints, with oversight from the Chief Compliance Officer and General Counsel. Prosper will maintain copies of all regulatory complaints and company responses. The Compliance Director will provide reports of regulatory complaints to both the Chief Compliance Officer of Prosper and the Compliance Officer of WebBank at regular intervals, not to exceed 3 months, in order to monitor for any trends requiring corrective action.
3)
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Advertising/Content Review
|
In order to comply with laws governing the advertisement of Xxxxxxx’s loan products, including the Truth in Lending and Unfair and Deceptive Practices Acts, all advertising and Prosper website content must be reviewed and approved by a member of Xxxxxxx’s Legal or Compliance team. In addition, all advertising and marketing material that makes reference to WebBank must also be reviewed and approved by WebBank prior to distribution. A copy of all approved advertising or content will be maintained for future reference.
4)
|
Compliance Training
|
Exhibit G
Compliance Policy
Employee training is an integral part of Xxxxxxx’s Compliance Program. Training schedules and materials are determined based on the employee’s function, level of access to sensitive information, and overall exposure to compliance risk factors.
At a minimum, Prosper employees will receive training:
A.
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At time of hire. All new Prosper employees will be provided copies of the company’s policies and procedures affecting their substantive areas.
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B.
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When there are changes to compliance requirements. When new laws are introduced, or changes to existing laws are implemented, Xxxxxxx’s compliance policies will be updated accordingly and, if these changes materially impact the day-to-day operations of an employee’s area of responsibility, appropriate training or advisement to the employee will be made.
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C.
|
Periodically, as needed. Where necessary to ensure continued and ongoing adherence to Xxxxxxx’s compliance policies and procedures, employee refresher training will be conducted. It is the responsibility of Xxxxxxx’s management team to advise Compliance when such training is warranted.
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5)
|
Compliance Testing. Prosper’s compliance methods and business practices are subject to regular examinations from state licensing authorities, which have the power to request extensive documentation and/or onsite visits. Additionally, as a regular part of Prosper’s ongoing monitoring and maintenance, Xxxxxxx employs several members of its Accounting Division to perform daily checks of system controls and functionalities.
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Exhibit G
Identity Theft Prevention Policy and Program
Privileged and Confidential
Attorney-Client Communication
Attorney Work Product
PROSPER’S
IDENTITY THEFT PREVENTION
POLICY AND PROGRAM
INTRODUCTION
The following Identity Theft Prevention Policy and Program (the “Policy and Program”) applies to Prosper Marketplace, Inc. and its affiliates. Oversight of the Policy and Program will be the responsibility of the Director of Operations and the Program will be maintained by the Director of Compliance.
PURPOSE
Prosper provides a peer-to-peer online credit auction platform, the “platform,” that enables its borrower members to borrow money, its financial institution members who own existing loans and retail installment sale contracts to list those loans and contracts for sale, and its lender members to purchase Notes issued by Xxxxxxx, the proceeds of which facilitate the funding or sale of specific loans made to borrowers.
Currently, Xxxxxxx makes loans only to borrowers that are residents of California. All loans to borrowers that are not residents of California are made by WebBank, a Utah chartered bank.
Before a consumer may request a loan, that consumer must register on the Prosper website at xxx.xxxxxxx.xxx (the “Prosper website”), and obtain a role as a borrower (a “borrower role”). To obtain a borrower role, a consumer must enter personal information such as name, address, and social security number. Prosper conducts its first identity verification processes at this time, and a borrower who does not pass such identity verification processes is denied a borrower role.
After a borrower is registered, such borrower may obtain a loan though the platform by first posting a loan “listing,” created by the borrower and posted on the Prosper website. A listing is a request by a borrower for a loan in a specified amount. Once a loan listing is completed by the borrower, the listing is posted on the Prosper website and then becomes available for bidding by Prosper lender members. A bid on a listing is a lender member’s binding commitment to purchase a Borrower Payment Dependent Note (a “Note”), a security issued by Prosper which is dependent for payment on payments that Prosper
Exhibit G
Identity Theft Prevention Policy and Program
receives on the loan described in the listing, in the principal amount of the lender member’s bid, should the listing receive bids totaling the full amount of the requested loan.
A loan will only be approved and made to a borrower if the borrower’s listing has received bids from lender members totaling the full amount of the requested loan. Once a listing is funded with bids from lenders up to a specified percentage, determined by Prosper, which indicates to Prosper that the listing is more likely than not to fund (a “Near Funded Listing”), Prosper conducts its second set of identity verification checks on the borrower. Accounts which qualify for further verification based on these checks, undergo review of additional identity, address, and bank account information before the loan can be made to the borrower. Because only a small percentage of loan listings end in a loan made to a borrower, Prosper only conducts its second set of identity verification checks on those borrowers who have listings that are Near Funded Listings.
Identity theft, the fraudulent use of an individual’s personal identifying information, is a high-level risk to consumers and therefore to Prosper and its borrower customers. This Policy and Program reaffirms and formalizes the actions and processes that Xxxxxxx will take with respect to identity theft, and is supplemental to other related policies and procedures of Prosper and is intended to provide further guidance to Prosper personnel as to internal procedures and practices.
This Policy and Program takes into account the final rules and guidelines implementing section 114 of the Fair and Accurate Credit Transactions Act of 2003 (FACTA) and final rules implementing section 315 of FACTA that were issued jointly by the Office of the Comptroller of the Currency, the Federal Reserve System, the Federal Deposit Insurance Corporation, the Office of Thrift Supervision, the National Credit Union Administration, and the Federal Trade Commission (the Agencies) on November 9, 2007.
The rules implementing section 114 require each financial institution or creditor that offers or maintains one or more covered accounts to develop and implement a written Identity Theft Prevention Program (often referred to as a “Red Flags” program) that is designed to detect, prevent, and mitigate identity theft in connection with the opening of a covered account or any existing covered account. Those rules also include guidelines to assist financial institutions and creditors in the formulation and maintenance of a Policy and Program that satisfies the requirements of the rules. The rules under section 315 provide guidance for reasonable policies and procedures that a user of consumer reports must employ when a consumer reporting agency sends the user a notice of address discrepancy.
Exhibit G
Identity Theft Prevention Policy and Program
SUMMARY OF LEGAL REQUIREMENTS FOR THE POLICY AND PROGRAM
The Identity Theft Prevention Program Requirements
The FTC rules issued under section 114 require each financial institution and creditor that holds any consumer account that involves or is designed to permit multiple payments or transactions, or other account for which there is a reasonably foreseeable risk of identity theft, to develop and implement an Identity Theft Prevention Program for combating identity theft in connection with new and existing accounts.
To determine the scope of an Identity Theft Prevention Program, Prosper must first perform a preliminary risk assessment. This risk assessment should look at credit transactions as well as account openings and continuing-relationship accounts (i.e., home equity lines of credit). If the assessment reveals that some accounts are either automatically covered (such as mortgages and home equity lines of credit) or otherwise at risk for identity theft, Xxxxxxx must then determine which accounts the Program ought to cover.
More specifically, Xxxxxxx’s Program must cover two types of account. First, the program must cover accounts that are offered or maintained primarily for personal, family or household purposes and “that involve . . . or [are] designed to permit multiple payments or transactions.” Second, the program must cover any other account for which there is a reasonably foreseeable risk to customers or to institutional safety and soundness arising from identity theft, including financial, operational, compliance, reputation, or litigation risks. While the FTC indicates a particular concern for small business accounts and sole proprietorship accounts, the term “account” applies to a wide range of accounts held for both financial and non-financial purposes.
The FTC has developed a four-step process for complying with the regulations:
Step 1 - Identify Red Flags for Covered Accounts
A Red Flag is a pattern, practice, or specific activity that indicates the possible risk of identity theft. (See below for detailed definitions used in the Program.)
Xxxxxxx must develop a written Program that puts in place reasonable policies and procedures to identify relevant Red Flags and incorporate them into the Program. To identify a “relevant Red Flag,” the institution should consider: (1) the types of covered accounts it offers or maintains; (2) the methods it employs for opening and providing continued access to its covered accounts; and (3) its previous experiences with identity theft.
The FTC’s guidelines offer 31 examples of Red Flags, broken down into five categories. These categories include: (1) warnings from consumer reporting agencies or service providers; (2) presentation of suspicious documents; (3) presentation of suspicious
Exhibit G
Identity Theft Prevention Policy and Program
personal identifying information; (4) unusual or suspicious account-related activity; and (5) notice from persons such as customers or law enforcement authorities regarding possible identity theft in connection with an institution’s covered accounts. According to the FTC, no particular Red Flag must be included in the Program and the required identification of Red Flags is to come from Xxxxxxx’s own risk assessment. Prosper, however, will include the examples of Red Flags listed in the FTC’s guidelines in its list of relevant Red Flags unless it concludes that the particular Red Flag is inapplicable to Prosper’s business.
Step 2 - Detect Red Flags that Have Been Incorporated into the Program
Xxxxxxx’s Program must include policies and procedures for detecting Red Flags, such as identity verification after a Borrower’s listing becomes a Near Funded Listing, before a loan is made to a Borrower. Such procedures, however, may need to be supplemented as compliance with those rules may be geared toward other goals, such as combating money-laundering and terrorist financing.
Step 3 - Respond Appropriately to Any Red Flags that are Detected
Prosper must have in place reasonable policies and procedures to prevent and mitigate identity theft once a Red Flag has been raised. Such a response must be commensurate with the degree of risk posed by the Red Flag, with Prosper accounting for any aggravating factors heightening the risk of identity theft. The FTC also states in the final rule that it is perfectly acceptable for institutions to conclude that “no response” is warranted, especially if an institution concludes that the detected Red Flag does not evidence a risk of identity theft.
The FTC and the other agencies that issued regulations have noted that, under the Equal Credit Opportunity Act (ECOA), an institution should not have a policy of automatically denying credit to consumers whenever an initial fraud alert or active duty alert appears on the consumer report, because such a policy could violate ECOA’s prohibition against discrimination based on the exercise of rights under the Consumer Credit Protection Act.
Step 4 - Update the Program Periodically
Prosper must periodically update its Program in light of changes in its experience with identity theft, new methods of identity theft, new prevention technologies and institutional structural or business changes, such as mergers or new account offerings. The regulations make clear that the Program does not immediately need to be updated just because one of these changes occurs.
Program Administration and Oversight
The final regulations give institutions flexibility in administering their Program. The board of directors or an appropriate committee must approve the initial written Program. For subsequent updates to the Program, the board, a committee, or a designated senior management employee must approve.
Exhibit G
Identity Theft Prevention Policy and Program
The designated person or persons charged with Program oversight must review staff compliance at least once a year, and approve subsequent material Program changes. This oversight must involve the board, committee of the board, or designated senior management.
The designated person or persons must also make sure that relevant staff are properly trained, as necessary, to effectively implement the program. Staff already trained for other anti-fraud prevention efforts may have sufficient training to effectively carry out the Red Flag Program.
Prosper must also oversee its service-provider arrangements and take steps to ensure a service provider’s activities are conducted in accordance with the regulation. Prosper can meet this oversight obligation by executing a contractual agreement with the service provider that it has policies in place that comply with the Red Flag Regulations.
Address Discrepancies
The FTC’s rules issued under section 315 require users of consumer reports to develop reasonable policies and procedures to apply when they receive a notice of an address discrepancy from a consumer reporting agency (CRA).
First, Xxxxxxx must implement policies and procedures so that whenever it receives a notice of address discrepancy from a CRA that has a substantial difference between the address Prosper submitted to the CRA about whom Xxxxxxx requested the report, it can take steps to form a reasonable belief that the consumer report relates to the consumer about whom Xxxxxxx requested the report.
Second, Xxxxxxx must implement policies and procedures so that whenever it receives an address for a consumer that is (i) the same as the address provided on an application that is previously identified as fraudulent, or (ii) identifies as a fictitious address, mail drop, or prison, it can take steps to close or restrict the account, investigate potential identity theft, or obtain a verified address.
The policies and procedures must provide that Xxxxxxx will furnish the consumer’s address as part of the information it regularly furnishes for the reporting period in which it establishes a relationship with the consumer.
THE POLICY AND PROGRAM OBJECTIVES
The guidance and standards set forth in this Program are intended to take specific steps to:
·
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Comply with the “Interagency Final Rule Regarding Sections 114 and 315 of the Fair and Accurate Credit Transactions Act of 2003”
|
Exhibit G
Identity Theft Prevention Policy and Program
·
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Minimize the threat of identity theft through disclosure or compromise of customer information held by Xxxxxxx.
|
·
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Respond to known or suspected identity theft involving Prosper or its customers.
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·
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Provide assistance to Prosper customers who may have been victims of identity theft.
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·
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Establish processes or procedures for the training of Prosper personnel.
|
·
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Establish processes or procedures for the education of Prosper customers.
|
DEFINITIONS
For the purposes of the Policy and Program, the following definitions apply:
Account means a continuing relationship established by a person with Xxxxxxx to obtain a product or service for personal, family, household or business purposes. Account includes:
·
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An extension of credit, and
|
·
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An agreement to service an extension of credit.
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Covered Account means:
·
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An borrower’s loan account; and
|
·
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Any other account that Prosper offers or maintains for which there is a reasonably foreseeable risk to customers or to the safety and soundness of Prosper from identity theft, including financial, operational, compliance, reputation or litigation risks.
|
This definition only includes the accounts of borrowers who have received Prosper loans, or whose listing has become a Near Funded Listing, and does not include Xxxxxxx’s lender accounts. This definition may include accounts established for business purposes and covers any relationship the account holder has with Xxxxxxx, including lending relationships.
Customer means a borrower that has a covered account with Prosper.
Clear and conspicuous means reasonably understandable and designed to call attention to the nature and significance of the information presented.
Identity Theft means a fraud committed or attempted using the identifying information of another person without authority.
Identifying Information means any name or number that may be used, alone or in conjunction with any other information, to identify a specific person, including any:
Exhibit G
Identity Theft Prevention Policy and Program
Name, social security number, date of birth, official state or government issued driver’s license or identification number, alien registration number, government passport number, employer or taxpayer identification number;
·
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Unique biometric data, such as fingerprint, voice print, retina or iris image, or other unique physical representation;
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·
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Unique numerical identification (logical address) that is assigned to the borrower’s computer or other device.
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Notice of address discrepancy means a notice sent to a user by a CRA pursuant to the law that informs the user of a substantial difference between the address for the consumer that the user provided to request the consumer report and the address in the agency’s file for the consumer.
Red Flag means a pattern, practice, or specific activity that indicates the possible existence of identity theft. The Red Flags identified by Prosper are listed below.
Service Provider means a person that provides a service directly to Prosper.
XXXXXXX’S IDENTITY THEFT PREVENTION POLICY
IDENTITY THEFT PREVENTION PROGRAM
PROGRAM ADMINISTRATION AND OVERSIGHT
Review of Program
The board of directors shall review this Program initially and will delegate responsibility to the Director of Operations and Director of Compliance to review it annually, making such revisions and amendments as they deem appropriate.
Designation of a Responsible Party
Prosper’s Identity Theft Prevention Program (the Program) will be administered by the Director of Compliance, who will have responsibility for the oversight, development, implementation and administration of the Program. The administration of the Program will include the following:
·
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Initial approval of the Program;
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·
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Assigning specific responsibility for the Program’s implementation and oversight;
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·
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Training staff, as necessary, to effectively implement the Program;
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·
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Exercising appropriate and effective oversight of service provider arrangements;
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·
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Reviewing reports prepared by staff regarding compliance by Xxxxxxx with the FACTA – Duties regarding the Detection, Prevention and Mitigation of identity theft; and
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·
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Approving material changes to the Program as necessary to address changing identity theft risks.
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Exhibit G
Identity Theft Prevention Policy and Program
·
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The Director of Operations will be responsible for the implementation and maintenance of the Program and will report annually to the Board of Directors. Reports will address material matters related to the Program and evaluate issues such as:
·
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The effectiveness of the policies and procedures of Xxxxxxx in addressing the risk of identity theft in connection with the opening of covered accounts and with respect to existing covered accounts;
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·
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Service provider arrangements;
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·
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Significant incidents involving identity theft and management’s response; and
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·
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Recommendations for material changes to the Program.
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Staff Training
Prosper employees are trained to recognize and properly react to unauthorized or fraudulent attempts to obtain customer information. Employees are also trained to protect customer information through appropriate measures, such as by taking additional steps to verify that the caller is a bona fide customer. The following training is provided to all Prosper employees:
o
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Red Flags Rule
|
o
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Privacy
|
o
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Fraud
|
o
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Bank Secrecy Act (BSA), as applicable to Prosper by virtue of it’s partnership with WebBank
|
o
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OFAC
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Employees are also trained to implement Xxxxxxx’s written policies and procedures governing the disclosure of customer information, and are informed and reminded on a periodic basis not to deviate from them.
Oversight of Service Providers
Xxxxxxx has adopted an information security program that establishes adequate administrative, technical and physical safeguards to protect customer information against misuse, alteration, destruction, or unauthorized disclosure. Xxxxxxx performs due diligence on service providers and requires that all contracts with service providers, who have access to customer nonpublic personal information in the course of providing services to Prosper, have a clause that requires the provider to maintain an information security program designed to achieve these objectives. To the extent that material issues arise, risk assessments will be performed on these vendors and material issues will be monitored until resolved.
Independent Testing
Exhibit G
Identity Theft Prevention Policy and Program
The Director of Operations will perform evaluations to ensure that Prosper personnel are aware of and complying with the Program. In Xxxxxxx’s discretion, arrangements may also be made for independent third party testing to be performed. This testing will include determining if any Prosper customers have been the victims of ID theft and, if so, whether Xxxxxxx took the proper steps thereafter. In addition, such testing will focus on any modifications that should be made to the Program.
IDENTIFICATION OF COVERED ACCOUNTS INCLUDING A RISK ASSESSMENT
In order to identify risks to covered accounts, Xxxxxxx performed an initial risk assessment taking into consideration:
·
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The types of covered accounts Prosper offers;
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·
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The methods Prosper uses to open covered accounts;
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·
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The methods Prosper uses to provide access to Prosper customer’s accounts; and
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·
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Xxxxxxx’s experiences with identity theft.
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To assist us in this process, Xxxxxxx used the illustrative examples of Red Flags that are contained in Supplement A to Appendix A of the FTC’s version of the Final Rules. This information was listed on a data gathering document and distributed to the Operations Department for completion. The data gathering document required the business unit to document:
·
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The covered account types offered by their business unit;
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·
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Controls, policies and procedures in place to comply with the provision and/or Red Flag listed for the covered accounts they offered;
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·
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The reason why a specific provision and/or Red Flag would not apply to their business unit;
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·
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The data collected (if applicable) in compliance with the provision and/or Red Flag;
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·
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What the escalation and/or decision process is and where that escalation and/or decision process is documented.
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Once completed, the data gathering documents were reviewed jointly by the Director of Compliance and the Director of Operations and any procedural gaps were identified and resolved.
PREVENTION AND DETERRENCE OF IDENTITY THEFT
Xxxxxxx employs a variety of methods to safeguard customer information and reduce the risk of loss from identity theft. General procedures include:
·
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Verification of personal information to establish the identity of individuals applying for new or additional financial products.
|
Exhibit G
Identity Theft Prevention Policy and Program
·
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Implementation of appropriate controls and procedures to limit access to customer records.
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·
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Background checks on all its employees, in accordance with applicable law.
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·
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Monitoring its service providers to confirm that they have implemented appropriate measures to limit access to customer records.
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RED FLAGS AND XXXXXXX’S RESPONSES TO THEM
The following is a list of Red Flags identified by Xxxxxxx and Xxxxxxx’s specific responses. Also attached as Attachment 1 is a Red Flag Implementation Chart, which identifies each Red Flag, describes the risk level, how it is identified in practice, and Xxxxxxx’s mitigation plan for such Red Flag. In the event of a discrepancy between this Policy and the Red Flag Implementation Chart with regard to Xxxxxxx’s mitigation plan for a particular Red Flag, the terms of the Red Flag Implementation Chart shall govern.
Category 1 - Alerts, Notifications or Warnings from a Consumer Reporting Agency
Red Flags:
·
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A fraud or active duty alert is included with a consumer report.
|
·
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A CRA provides a notice of address discrepancy.
|
Prosper’s Response
·
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Prosper manually reviews all loan requests for Near Funded Listings where a customer’s consumer report contains a fraud alert. Additionally, if the alert contains a contact number, Xxxxxxx attempts to contact the consumer to confirm any loan request. Even when the fraud alert does not contain the customer’s telephone number, Xxxxxxx uses a third party database to attempt to locate the customer’s current phone number and contact the customer. If Xxxxxxx is unable to obtain confirmation of the loan request form the customer, Xxxxxxx will close the account.
|
·
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Whenever a CRA provides Prosper with a notice of credit freeze, Prosper will not allow a customer to register on the site as a borrower, or post a listing.
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·
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Whenever a CRA provides Prosper with a notice of address discrepancy, Xxxxxxx will investigate to determine the customer’s true address. If appropriate, Prosper will close any covered accounts. Additionally, Xxxxxxx will attempt to contact the true owner of identity to advise them of the incident.
|
Exhibit G
Identity Theft Prevention Policy and Program
Category 2 - Suspicious Documents
Red Flags:
·
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Documents provided for identification appear to have been altered or forged.
|
·
|
·
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Other information on the identification is not consistent with readily accessible information that is on file with Prosper, such as a signature card or a recent check.
|
Prosper’s Response
·
|
Prosper undergoes manual document review and visual inspection of all accounts requiring proof of identity. If Xxxxxxx discovers accounts containing forged documents, the accounts will be closed.
|
·
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Depending on the discrepancy, if information on a customer’s identification card is inconsistent with information provide by the customer, Prosper may either close the account due to failed verification or require the customer to provide notarized identity documents.
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·
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Depending on the discrepancy, if information on a customer’s identification card is inconsistent with information on file with Prosper, Prosper may either close the account due to failed verification or require the customer to provide notarized identity documents.
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Category 3 - Suspicious Personal Identifying Information
Red Flags:
·
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The person opening the covered account or the customer fails to provide all required personal identifying information on an application or in response to notification that the application is incomplete.
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·
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Personal identifying information provided is inconsistent when compared against external information sources used by Xxxxxxx. For example:
|
o
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The address does not match any address in the consumer report; or
|
Exhibit G
Identity Theft Prevention Policy and Program
o
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The Social Security Number (SSN) has not been issued, or is listed on the Social Security Administration’s Death Master File.
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·
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Personal identifying information provided by the customer is not consistent with other personal identifying information provided by the customer. For example, there is discrepancy between the SSN and the name given.
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·
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Personal identifying information provided is associated with known fraudulent activity as indicated by internal or third-party sources used by Xxxxxxx. For example:
|
o
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The address on an application is the same as the address provided on a fraudulent application; or
|
o
|
The phone number on an application is the same as the number provided on a fraudulent application.
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·
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Personal identifying information provided is of a type commonly associated with fraudulent activity as indicated by internal or third-party sources used by Xxxxxxx. For example:
|
o
|
The address on an application is fictitious, a mail drop, or a prison; or
|
o
|
The phone number is invalid, or is associated with a pager or answering service.
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·
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The SSN provided is the same as that submitted by other persons opening an account or other customers.
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·
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The address or telephone number provided is the same as or similar to the account number or telephone number submitted by an unusually large number of other persons opening accounts or other customers.
|
·
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Personal identifying information provided is not consistent with personal identifying information that is on file with Prosper.
|
·
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The date of birth or SSN provided by an applicant identifies the applicant as a minor.
|
Prosper’s Response
·
|
If a person opening the covered account or the customer fails to provide all required personal identifying information on an application, Prosper will place a hold on the account until all the required information is provided and verified.
|
·
|
When the address provided by a customer does not match any address in a consumer report, Xxxxxxx will either verify through third party databases or require the customer to provide proof of address, such as a utility bill.
|
·
|
If Xxxxxxx discovers that an application contains a social security number that either has not been issued or is listed on the Social Security Administration’s Death Master
|
Exhibit G
Identity Theft Prevention Policy and Program
·
|
File, the applicant is required to submit documentation for manual identity verification prior to being granted a role, or if applicant is unable to provide valid documentation of identity, the applicant is prevented from being granted a borrower role on Xxxxxxx.
|
·
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If Xxxxxxx receives an application where the applicant’s social security number does not match the name given by the applicant, Prosper will require the applicant to provide documentation confirming their identity prior to establishing a borrower role.
|
·
|
When Prosper receives an application where the address or telephone number on the application matches the address or telephone number known to be associated with fraudulent activity, Prosper will deny the application or, if applicable, will suspend or terminate the account. Additionally, Xxxxxxx will endeavor to determine the customer’s true address in order to send the customer a letter explaining the incident. The letter will both advise the customer to place a security alert with the credit bureaus and request that the customer complete the Federal Trade Commission’s Identity Theft package.
|
·
|
Xxxxxxx verifies all addresses through third party data sources, security mailers and/or through proof documentation. Therefore, when an application is received where the address is fictitious, a mail drop or a prison, Xxxxxxx will not be able to verify the applicant’s address. As a result, Xxxxxxx will either request proof of the customer’s address to proceed with a loan or it will cancel the loan request owing to an unverified address.
|
·
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When Xxxxxxx receives an invalid phone number, or a number associated with a pager or answering service, Prosper will utilize a third party database in order to determine the customer’s correct phone number. After obtaining the customer’s number from the third party database, Xxxxxxx will call the customer in order to verify the loan request. If the customer cannot be contacted through the number provided by the third party database, Xxxxxxx will close the account.
|
·
|
Prosper does not allow duplicate accounts. Therefore, if Prosper receives applications where the SSN provided is the same as that submitted by other persons opening an account or other customers, those additional applications will be treated as duplicates and borrower roles will not be granted.
|
·
|
When Xxxxxxx receives a loan application where the address or telephone number on the application matches the address or telephone number submitted by an unusually large number of applicants, Prosper will deny the application or, if applicable, will suspend or terminate the account. Additionally, Xxxxxxx will endeavor to determine the customer’s true address in order to send the customer a letter explaining the incident. The letter will both advise the customer to place a security alert with the credit bureaus and request that the customer complete the Federal Trade Commission’s Identity Theft package.
|
·
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Depending on the discrepancy, if a customer provides personal identifying information that is inconsistent with personal identifying information that is on file with Prosper, Prosper may either close the account due to failed verification or require the customer to provide notarized identity documents.
|
·
|
When Xxxxxxx receives an application which contains date of birth or SSN information that indicates the applicant is a minor, Prosper will not allow the applicant to gain a borrower role though the Prosper website. If Xxxxxxx receives
|
Exhibit G
Identity Theft Prevention Policy and Program
·
|
conflicting information about the applicant’s age, Xxxxxxx will flag the account and investigate the discrepancy.
|
Category 4 - Unusual Use of, or Suspicious Activity Related to, a Covered Account
Red Flags:
·
|
Prosper is notified of unauthorized charges or transactions in connection with a customer’s covered account.
|
·
|
A covered account is used in a manner that is not consistent with established patterns of activity on the account. For example: Nonpayment when there is no history of late or missed payments.
|
Prosper’s Response
·
|
When Xxxxxxx is notified of unauthorized charges or transactions on a covered account, Prosper will suspend or terminate the account. Additionally, Xxxxxxx will send a letter to the customer explaining the incident. The letter will both advise the customer to place a security alert with the credit bureaus and request that the customer complete the Federal Trade Commission’s Identity Theft package. Xxxxxxx will also perform an internal investigation to determine if other associated accounts were effected by the breach and how the incident may have passed through Xxxxxxx’s security checks.
|
·
|
When Prosper is notified that a covered account is being used in a manner that is not consistent with established patters of activity on the account, Xxxxxxx will investigate the account and will suspend or terminate the account, if applicable. Additionally, Xxxxxxx will send a letter to the customer explaining the incident. The letter will both advise the customer to place a security alert with the credit bureaus and suggest that the customer complete the Federal Trade Commission’s Identity Theft package.
|
Category 5 - Notice from Customers, Victims of Identity Theft, Law Enforcement Authorities, or Other Persons Regarding Possible Identity Theft in Connection With Covered Accounts Held by Xxxxxxx
Red Flag:
·
|
Xxxxxxx is notified by a customer, a victim of identity theft, a law enforcement authority, or any other person that Xxxxxxx has opened a fraudulent account for a person engaged in identity theft.
|
Exhibit G
Identity Theft Prevention Policy and Program
·
|
Prosper’s Response
·
|
When Xxxxxxx receives notice from a customer, a victim of identity theft, a law enforcement authority, or any other person regarding possible identity theft in connection with a covered account, Prosper will suspend or terminate the covered account. Additionally, Xxxxxxx will send a letter to the customer explaining the incident. The letter will both advise the customer to place a security alert with the credit bureaus and request that the customer complete the Federal Trade Commission’s Identity Theft package. Xxxxxxx will also perform an internal investigation to determine if other associated accounts were effected by the breach and how the incident may have passed through Xxxxxxx’s security checks.
|
GENERAL PROGRAMS TO PREVENT IDENTITY THEFT
Response to Suspected Identity Theft Schemes
In order to properly respond to instances of suspected identity theft, Xxxxxxx has:
·
|
Increased suspicious activity monitoring and employed additional identity verification controls;
|
·
|
Implemented a process where if fraud is detected in connection with customer accounts, Xxxxxxx will report the fraud to applicable regulatory agencies and offer Prosper customers assistance consistent with regulatory guidance on this subject; and
|
·
|
Established procedures where, in the event that Prosper is a victim of an email-related scam, it will promptly notify its appropriate regulatory supervisory office. As appropriate, Xxxxxxx will also report the event to law enforcement by cooperating with WebBank to file a Suspicious Activity Report.
|
Response Program for Known Identity Theft
Prosper will take all necessary steps to prevent unauthorized access to or use of sensitive customer information. Sensitive customer information includes the customer’s name, address or telephone number in conjunction with the customer’s Social Security number, driver’s license number, account number, and their credit or debit card number. It also includes any combination of customer information that would allow someone to log on or access a customer’s account, such as the user name and personal identification number (PIN) or password.
In the event that sensitive customer information is accessed or used, Prosper will:
Exhibit G
Identity Theft Prevention Policy and Program
Assess the nature and the scope of the incident and identify what customer information systems and types of customer information have been misused or accessed;
·
|
Notify the appropriate regulator (if required by law) and investors as soon as Xxxxxxx becomes aware of the incident;
|
·
|
Notify the appropriate law enforcement authorities when a reportable violation is ongoing;
|
·
|
Take appropriate steps to contain and control the incident to prevent further unauthorized access to or use of customer information; and
|
·
|
Notify customers of the incident.
|
Incident Involving a Service Provider
Prosper will notify its customers and the applicable regulator (where required by law) when an incident of unauthorized access to sensitive customer information involves Prosper customer information systems maintained by a service provider. Prosper may elect to authorize or contract with the service provider to notify Prosper customers and regulator on Xxxxxxx’s behalf.
Customer Notice of Unauthorized Access to Customer Information
Prosper will notify customers when (i) it becomes aware of an incident of unauthorized access to customer information and (ii) it determines that either misuse of information has occurred or it believes that there is a reasonable possibility that such misuse may occur. Subject to applicable law, Prosper may delay providing such notice if it determines that providing the notice will either increase the probable number or severity of losses resulting from misuse that has occurred or increase the likelihood that such misuse will occur, or if it determines that the notice will impede a criminal investigation.
Subject to applicable law, any customer notice will be given in a clear and conspicuous manner and will be delivered in a manner designed to ensure that a customer can reasonably be expected to receive it. Acceptable methods that Xxxxxxx will use include telephone and mail. E-mail notices are acceptable for those customers who have valid e-mail addresses and who have agreed to receive communications with Prosper electronically.
The notice will contain the following items:
·
|
Description of the incident;
|
·
|
Type of information subject to unauthorized access;
|
·
|
Measures taken by Xxxxxxx to protect customers from further unauthorized access;
|
·
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Contact information for the nationwide consumer reporting agencies;
|
·
|
Telephone number customers can call for information and assistance; and
|
·
|
A reminder to customers to remain vigilant over the next twelve to twenty-four months and to report any suspected identity theft incidents
|
Exhibit G
Identity Theft Prevention Policy and Program
If the unauthorized access to sensitive customer information involves a large number of customers, Prosper will notify the nationwide consumer reporting agencies prior to sending out customer notices with contact information for the reporting agencies.
Assistance for Victims
In the event that one of Xxxxxxx’s customers becomes a victim of identity theft, Xxxxxxx takes the following steps, as appropriate, to assist them:
·
|
Provide customer with information on how to contact the three major credit reporting agencies and suggest placing a fraud alert on their credit report to help educate the customer about appropriate steps to take if he or she has been victimized.
|
·
|
Provide FTC ID Theft instruction document, when the identity theft resulted in a Prosper loan.
|
PERIODIC UPDATES OF THE IDENTITY THEFT PREVENTION PROGRAM
Prosper will review the Program at least annually and make such revisions and amendments as it deems appropriate to reflect changes in risks to its customers and to the safety and soundness of Prosper.
DUTIES REGARDING ADDRESS DISCREPANCIES
Whenever Xxxxxxx receives a notice of address discrepancy from a CRA that has a substantial difference between the address Xxxxxxx submitted to the CRA about whom Xxxxxxx requested the report, Xxxxxxx will take steps to form a reasonable belief that the consumer report relates to the consumer about whom Xxxxxxx requested the report. This requirement applies whether or not Xxxxxxx later closes a loan with the consumer. If Prosper cannot form a reasonable belief that the report relates to the consumer, it should not use the report except to decline an application because of our inability to verify the applicant’s identity.
In order to develop a reasonable belief that the consumer report relates to the consumer about whom Xxxxxxx requested a report, Xxxxxxx will use one of the following methods. Xxxxxxx will compare the information in the consumer report provided by the CRA with information that Xxxxxxx:
·
|
Maintains in its records, such as applications, change of address notifications, other customer account records; or
|
·
|
Obtained from a third-party source(s).
|
Exhibit G
Identity Theft Prevention Policy and Program
·
|
|
Alternatively, Prosper may verify the information in the consumer report provided by the CRA by contacting the consumer.
|
Requirement to Furnish a Consumer’s Address to a Consumer Reporting Agency
If Xxxxxxx receives a notice of address discrepancy from a CRA and can form a reasonable belief that the consumer report relates to the consumer about whom Xxxxxxx requested the report, Xxxxxxx will furnish an address for the consumer that Xxxxxxx has reasonably confirmed is accurate to the agency that provided the notice of address discrepancy.
Xxxxxxx will furnish this information if Xxxxxxx establishes a continuing relationship with the consumer; and if Xxxxxxx regularly and in the ordinary course of business furnishes information to the CRA from which the notice of address discrepancy relating to the consumer was obtained.
Examples of confirmation methods that may be used by Prosper are:
·
|
Reviewing its records (including the current application) to verify the address of the consumer;
|
·
|
Verifying the address with the consumer about whom it has requested the report; or
|
·
|
Verifying the address through third-party sources.
|
Timing
Prosper will furnish the consumer’s address that it has confirmed is accurate to the CRA that provided the notice of address discrepancy as part of the information it regularly furnishes in the month in which it establishes a relationship with the consumer (i.e., close a loan or open a line of credit ). This requirement does not apply to any account for which Xxxxxxx does not regularly furnish information to that CRA.
Exhibit G
Identity Theft Prevention Policy and Program
Attachment 1
Red Flag Implementation Chart
Exhibit H
Third-Party Service Contractors
Exhibit H
Third-Party Service Contractors
Third-Party Service Contractor
|
Service Provided
|
Xxxxxxx, America's first people-to-people lending marketplace, was created to make consumer lending more financially and socially rewarding for everyone
Xxxxx Fargo
Xxxxx Fargo & Company (NYSE: WFC) is a diversified financial services company providing banking, insurance, investments, mortgage and consumer finance through almost 6,000 stores, the internet and other distribution channels across North America and internationally.
Headquartered in San Francisco, but we're decentralized so every local Xxxxx Fargo store is a headquarters for satisfying all our customers' financial needs and helping them succeed financially. Xxxxx Fargo has $575 billion in assets and 159,800 team members across our 80+ businesses.
Experian
Experian is a global information services company, dedicated to helping organizations and consumers make commercial and financial decisions with greater confidence and control. Our vision is for Experian's people, data and technology to become a necessary part of every major consumer economy around the world.
Exhibit H
Third-Party Service Contractors
Digital Realty Trust, Inc. is the world's largest wholesale data center provider. The Company is focused on providing Turn-Key Datacenters® and custom data center solutions for domestic and international customers across a variety of industry verticals including financial services, information technology and internet enterprises.
Exhibit I
Bank Secrecy Act Policy
Exhibit I
Bank Secrecy Act Policy
Anti-Money Laundering
And
Bank Secrecy Act Policy
Prosper Marketplace, Inc.
000 Xxxxxx Xxxxxx, 00xx Floor
San Francisco, CA 94104
Version Control
Owner/Individual Responsible for Maintaining Policy:
Xxxxxx X. Xxxxxx, Director of Compliance, Prosper Marketplace, Inc.
Last Revised: April 8, 2008
Exhibit I
Bank Secrecy Act Policy
Background
Prosper Marketplace, Inc. (“Prosper”) provides a person-to-person online credit auction platform that facilitates loans to borrowers with interest rates set through auction-style competitive bidding among individuals or institutions willing to commit their funds to loans. Xxxxxxx is committed to complying with applicable provisions of the Bank Secrecy Act (“BSA”) and all applicable anti-money laundering (“AML”) regulations.
·
|
All loans originated through the Prosper marketplace are made by WebBank, a Utah-chartered Industrial Bank. Prosper provides services to WebBank in connection with the origination of such loans (the “Program”) and Prosper services loans made to Prosper borrowers on behalf of registered Prosper lenders who purchase such loans. In connection with the Program, Xxxxxxx will develop, administer, and maintain the following program for compliance with the BSA, including record keeping and reporting requirements.
|
1)
|
Bank Secrecy Act
|
The BSA requires banks and other institutions vulnerable to money laundering to take a number of precautions against financial crime. Specifically, the act requires financial institutions to keep records of cash purchases of negotiable instruments, file reports of cash transactions exceeding $10,000 (daily aggregate amount), and to report suspicious activity that might signify money laundering, tax evasion, or other criminal activities.
Financial institutions’ reports are submitted to the U.S. Department of the Treasury’s Financial Crimes Enforcement Network (“FinCEN”). FinCEN collects and then analyzes the information submitted to support law enforcement investigations and provide X.X. xxxxxx makers with strategic analyses of domestic worldwide money laundering developments, trends, and patterns.
a. Currency Transaction Reports
A Currency Transaction Report (“CTR”) must be completed and filed any time a financial institution engages in a "transaction in currency" that exceeds $10,000. Under the BSA, only "transactions in currency" must be reported. According to the law, a "transaction in currency" occurs every time a person or a business deposits, withdraws or exchanges more than $10,000 in cash.
Page 1
Exhibit I
Bank Secrecy Act Policy
Used in this context, “currency” means the coin and/or paper money of any country that is designated as legal tender by the country of issuance. This definition only includes physical transfers of cash, either in or out of a financial institution. The transaction must involve actual currency in order to be reportable. Deposits or withdrawals by check and other non-cash transactions are not subject to the CTR filing requirement.
Also, CTRs are only triggered if a physical transfer or exchange occurs. As a result, transfers between accounts, wire transfers, and other operational transactions that do not involve the physical transfer of cash are not subject to CTR filing requirements.
Prosper is an entirely online business (does not have physical branch locations) and does not deal in cash. Once a loan is fully funded, proceeds equal to the amount of the loan are disbursed into the borrower’s designated deposit account using the Automated Clearing House (ACH) network for transmission of the funds. Borrowers can make monthly payments on their loan either through an electronic funds transfer (EFT) or bank draft. Xxxxxxx does not accept cash payments for loans. Once the Borrower has made a payment on his/her loan, Xxxxxxx passes along the funds (minus any applicable fees) to the loan purchaser (“Lender”) via an ACH transfer. Xxxxxxx does not engage in physical transfers or exchanges of funds.
2)
|
Customer Identification
|
In response to the September 11, 2001 terrorist attacks, Congress passed the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act (“Patriot Act”). Title III of the Patriot Act is the International Money Laundering Abatement and Anti-Terrorist Financing Act of 2001. Among other things, Section 326 of the Patriot Act supplemented the existing BSA framework by strengthening customer identification procedures and established minimum procedures for identification verification for all new accounts.
a.
|
Definitions
|
For purposes of this Policy, the following terms have the same meanings as those found in the Department of Treasury’s CIP Regulations (see 31 CFR § 103.11 and 103.121). Specifically:
i.
|
Account. Account means a formal banking relationship established to provide or engage in services, dealings, or other financial transactions including a deposit account, a transaction or asset
|
Page 2
Exhibit I
Bank Secrecy Act Policy
ii.
|
account, a credit account, or other extension of credit. Account also includes a relationship established to provide a safety deposit box or other safekeeping services, or cash management, custodian, and trust services.
|
iii.
|
Customer. A Customer is (A) A person that opens a new account; and (B) An individual who opens a new account for: (1) An individual who lacks legal capacity, such as a minor; or (2) An entity that is not a legal person, such as a civic club. For purposes of this definition, a customer can be an individual, corporation, partnership, trust, estate, joint stock company, association, syndicate, joint venture, other unincorporated group, certain Indian Tribes, or any recognized legal entity. A customer does not include a person that has an existing account with the financial institution, provided that the institution has a reasonable belief that it knows the true identity of the person.
|
Prosper has two types of customers: Borrowers and Lenders. Borrowers may be any person who is a U.S. resident in a state where Prosper is licensed or otherwise authorized or permitted to lend. Only individuals (i.e., not groups or corporate entities) can borrow money. Lenders can be any person who is a U.S. resident with a bank account and a Social Security number or any institution with a taxpayer identification number. Therefore, lenders can be either an individual or an organization/business.
b.
|
Identification of Customers
|
When a customer registers for an Individual Account, Xxxxxxx obtains his or her name, Social Security number, and date of birth. In addition, Xxxxxxx obtains the following information:
·
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Primary address (either a residential address or a military APO/FPO address);
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·
|
Mailing Address, if different from primary address;
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·
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Contact phone number;
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·
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Contact email address; and
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·
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Routing number and account number of preferred bank account.
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When a customer registers for a Corporate Account, Xxxxxxx obtains the above information for an agent acting on behalf of the corporation, but also requests their Taxpayer Identification Number (TIN) and Articles of Incorporation showing the individual to be an authorized agent for the organization.
Page 3
Exhibit I
Bank Secrecy Act Policy
Registration cannot be completed nor can an account be opened without this information being provided.
Documents are not typically required during registration, but may be requested based on certain risk triggers, such as when verification fails or prior to the customer’s first financial transaction.
c.
|
Verification of Customer Identity
|
Xxxxxxx employs a variety of non-documentary methods during the account set-up process and prior to the first financial transaction to verify the identity of the customer.
The following section details the procedures Prosper uses to verify a Customer’s identity.
i.
|
At the time a Customer registers for a Prosper Account:
|
·
|
Email Verification: Xxxxxxx sends an email to the Customer at the email address he/she enters at the time of registration. This email contains a security code that must be entered to activate the account. Only customers who receive this email and enter the security code can successfully open an account.
|
·
|
Verification of Personally Identifiable Information: Prosper verifies Personally Identifiable Information (“PII”) provided by the customer against data on file with credit reporting agencies and other identity and anti-fraud verification databases. In order to pass the verification, the Customer’s PII must have an acceptable degree of matching. If the relative degree of matching is not sufficient, the Customer may be verified through Knowledge-Based Authentication.
|
·
|
Knowledge-Based Authentication: depending on the degree of matching of the customer information provided to the identity and anti-fraud verification databases, the customer may be asked a series of personal questions supplied from an identity database. These questions are designed so that only the actual individual to whom they pertain would know the appropriate responses. Prosper then checks the Customer’s answers against an identity database and a risk score is calculated which is used to:
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o
|
Deny the account opening request;
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o
|
Recommend additional documentary verification; or
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Page 4
Exhibit I
Bank Secrecy Act Policy
o
|
Allow the account to be opened.
|
§
|
Note: If the account is opened, this risk score will continue to be associated to the account and will be included in transaction decisions.
|
Prosper uses a risk-based approach to the level of verification a Customer undergoes, as additional verification measures are taken depending on the accuracy of the information the Customer provides and the type of transactions the Customer initiates.
|
ii. At the time a Customer requests a loan, the following additional verification steps may be requested:
|
·
|
Address Verification: a security postcard containing an address verification code is sent to the customer input mailing address. In order to receive a loan, the customer must retrieve the postcard and enter the code prior to loan origination.
|
·
|
Bank Account Ownership Verification: Xxxxxxx takes reasonable steps to verify that the Customer is an authorized owner of the bank account to which loan funds will be transferred. Depending on the bank the Customer uses, Prosper will either:
|
o
|
Call the bank’s verification team to confirm ownership; or
|
o
|
Request a check or bank statement from the customer that lists them as the named owner of the account.
|
·
|
Employment Verification: Based on risk characteristics of the loan request, some applicants are flagged for employment verification. Once flagged for employment verification, Xxxxxxx will attempt to confirm the applicant’s employment status by contacting the named employer. Some applicants may also be asked to provide documented employment verification.
|
·
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Income Verification: Some Customers requesting a loan are flagged for income verification. Income verification is completed by document verification and may require the Customer to provide a copy of their paystub and previous year’s W2.
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·
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Phone Verification/Fraud Screen: Some accounts requesting a loan are flagged for phone verification and/or fraud screen. Phone Verification is completed by database look-up of the phone number owner information and/or direct contact with the
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Page 5
Exhibit I
Bank Secrecy Act Policy
·
|
customer via the input phone. Additional fraud screening may be employed when the customer is on the phone.
|
A Customer’s failure to pass any of the above verification procedures will result in:
·
|
Denial of the loan request; and/or
|
·
|
Escalation for document verification.
|
iv.
|
When a Customer wishes to become a Lender, Xxxxxxx will utilize the following additional verification processes:
|
·
|
Bank Account Access Verification: If available, the prospective Lender can provide Prosper with their online bank account username and password for the account from which they intend to transact. This information is used to establish the ability to access (and therefore ownership over) the account. Where this type of verification is not available, or if the prospective Lender prefers, Prosper will verify bank account access using Micro-Deposit Verification (“MDV”). During MDV, a small deposit and a small withdrawal are made from the Customer’s bank account. The prospective Lender is then asked to provide the amounts of the deposit and withdrawal.
|
·
|
Bank Account Ownership Verification: Xxxxxxx takes reasonable steps to verify that the Customer is an authorized owner of the bank account to which loan funds will be transferred. Depending on the bank the Customer uses, Prosper will either:
|
o
|
Call the bank’s verification team to confirm ownership; or
|
o
|
Request a check or bank statement from the customer that lists them as the named owner of the account.
|
A Customer’s failure to pass any of the above verification procedures will result in:
·
|
Denial of the Customer’s request to set up a Lender account; and/or
|
·
|
Escalation for document verification.
|
d.
|
Screening Against Government Lists
|
As part of the Identity Information Verification Process, information provided by the Customer is cross-checked against federal government agency lists of known or suspected terrorists or terrorist organizations.
Page 6
Exhibit I
Bank Secrecy Act Policy
This includes the Office of Foreign Assets and Control’s (“OFAC”) Specially Designated Nationals list.
Where there is a positive match to any individual on the list, Xxxxxxx will deny the individual’s request to open an account.
e.
|
Verification of Customer Identity via Documentary Methods
|
At any point during the registration or account set-up process, a Customer can be flagged for document verification based on pre-determined risk factors. If an account is flagged, Xxxxxxx will send the Customer a request to provide the following documents:
·
|
Driver’s License or Government-Issued Identity Card
|
·
|
Voided Check or Bank Statement
|
Additionally, depending on the Identity Information Verification results and the riskiness of the financial transaction, the customer may be asked to supply the following:
·
|
Social Security card
|
·
|
Utility Bill or Bank Statement showing primary Address
|
·
|
Current Pay Stub and their most recent W2.
|
·
|
Military ID card and Orders of Deployment
|
Failure to provide sufficient documents in response to Xxxxxxx’s request will result in:
·
|
Denial of the account request
|
·
|
Denial of the transaction request and/or suspension of the account
|
f.
|
Recordkeeping
|
A record for each Customer that includes all identifying information must be made and maintained for five years after the Customer’s Account is closed or becomes dormant. A record for each Customer includes:
(1)
|
a description of any document used for verification of identity, including any identification number, place of issuance and, if any, the date of issuance and the expiration date;
|
Page 7
Exhibit I
Bank Secrecy Act Policy
(2)
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a description of the methods and results of any non-documentary measures undertaken to verify the identity of the Customer; and
|
(3)
|
a description of the resolution of any substantive discrepancy discovered when verifying the identifying information obtained from a Customer must be made and maintained for five years after the record was made.
|
g.
|
Customer Notice
|
Section 326 of the PATRIOT Act requires financial institutions to provide customers with adequate notice that the information being requesting is to verify their identities.
Prosper’s process requires customers who are registering as borrowers or lenders to expressly authorize Prosper and WebBank to obtain information the customer’s credit profile with the Experian credit bureau to confirm the customer’s identity to avoid fraudulent transactions in the customer’s name.
Additionally, Xxxxxxx provides the following Notice of Customer Information Program in accordance with regulations implementing Section 326:
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you.
We may also ask to see your driver’s license or other identifying documents.
3) Office of Foreign Assets and Control Policy
Historically, the U.S. Government has used economic sanctions as a tool against foreign governments, some of which have been identified as supporting terrorism. Since 1995, the U.S. Government has also used
Page 8
Exhibit I
Bank Secrecy Act Policy
economic sanctions as a tool against international terrorist organizations, marking a significant departure from the traditional use of sanctions against countries or regimes. Following the events of September 11, 2001, Xxxxxxxxx Xxxx issued Executive Order 13224, significantly expanding the scope of U.S. sanctions against international terrorists and terrorist organizations. The combination of programs targeting international terrorist organizations with those targeting terrorism-supporting governments constitutes a wide-ranging assault on international terrorism and its supporters and financiers.
The lead office for implementing sanctions with respect to assets of international terrorist organizations and terrorism-supporting countries is the Department of the Treasury’s Office of Foreign Assets Control (“OFAC”). OFAC administers and enforces economic sanctions programs primarily against countries and groups of individuals, such as terrorists and narcotics traffickers. The sanctions can be either comprehensive or selective, using the blocking of assets and trade restrictions to accomplish foreign policy and national security goals.
In general, these regulations:
·
|
Require blocking of accounts and other assets of specified countries, entities, and persons.
|
·
|
Prohibit unlicensed trade and financial transactions with specified countries, entities, and persons.
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Xxxxxxx sends all new account information to Experian’s Authentication Service, which provides a flag indicating that a new account contains a possible match to the OFAC Specially Designated Nationals (“SDN”) List. Pursuant to their services, Experian holds responsibility for maintaining a current OFAC list. Possible matches to the list are flagged for manual review by a verification agent. Where manual verification fails, Xxxxxxx will:
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Deny the account request;
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Deny the transaction request; and/or
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Suspend the account.
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All customers opening accounts with Prosper are sent through this process.
Xxxxxxx will keep a full and accurate record of each rejected transaction for at least five years after the date of the transaction, and, for blocked property (including blocked transactions) records will be maintained for
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Exhibit I
Bank Secrecy Act Policy
the period the property is blocked and for five years after the date the property is unblocked.
4) Know Your Customer Policy
Xxxxxxx takes a risk-based approach to the customer diligence process. These procedures allow Prosper to form a reasonable belief that it knows the true identity of its customers. A Customer that fails any stage of the outlined verification procedures, or that exhibits other risk factors, is manually reviewed by Xxxxxxx’s Risk team. This team has the ability to request additional information and/or documentation on a case-by-case basis. Additionally, all bidders on loans are verified as part of Prosper’s Lender Registration process, which obtains sufficient data to develop an understanding of normal and expected activity for the Customer’s occupation or business operations. The individuals performing these reviews are trained to recognize key risk factors for money laundering.
Specifically, Prosper recognizes the following risk factors:
For Loans:
Identity Verification Results (Match to Data & Answers to Questions)
Loan Size
Credit Data
Login Behavior
Social Criteria (whether the Customer is a part of a Prosper Group, has registered Prosper “Friends,” the Customer’s relationship to other Prosper members, etc.)
For Transfers:
Identity Verification Results (Match to Data & Answers to Questions)
Transfer Amount
Source of Funds
Login Behavior
Social Criteria (whether the Customer is a part of a Prosper Group, has registered Prosper “Friends,” the Customer’s relationship to other Prosper members, etc.)
Much of the Customer Due Diligence (“CDD”) information is confirmed through an information-reporting agency, bank verification, and correspondence and telephone conversations with the customer. Additional steps Xxxxxxx takes may include obtaining third-party references or researching public information (e.g., on the Internet or commercial databases). Prosper’s CDD processes includes periodic risk
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Exhibit I
Bank Secrecy Act Policy
based monitoring of the customer relationship to determine whether there are substantive changes to the original CDD information (e.g., change in employment or business operations).
Customer Due Diligence policies, procedures, and processes should be commensurate with the institution’s BSA/AML risk profile, paying particular attention to high-risk customers. Based on FFIEC guidance, Xxxxxxx’s anti-money laundering risk is relatively low because Prosper offers limited products and services, loans are made to individuals only, and its services are limited to residents of the United States (Prosper does not allow international or foreign correspondence accounts).
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Suspicious Activity Monitoring and Reporting
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Banks are required to report suspicious activity that may involve money laundering, BSA violations, terrorist financing, and certain other crimes above prescribed dollar thresholds.
Any customer or transaction that fails any stage of Prosper’s verification procedures or that exhibits other risk factors is manually reviewed by Xxxxxxx’s Risk team. As a part of this process, if Xxxxxxx knows, suspects, or has reason to suspect, (1) insider abuse (in any amount), or (2) any suspicious transaction involving a violation of federal law of $5,000 or more, Xxxxxxx will aid WebBank in filing its Suspicious Activity Report (“SAR”) by providing sufficient information for WebBank to complete its Treasury Form TD F 90-22.47.
Prosper will develop and maintain sufficient operational procedures to allow its employees to identify red flags for suspicious activity, including when transactions are:
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Obtained from illegal activity
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Intended or conducted to hide or disguise funds or assets derived from illegal activity
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Designed to evade any reporting requirements of the Bank Secrecy Act (BSA)
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Transacted with no business or lawful purpose
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Not the sort the customer normally engages
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Xxxxxxx knows of no reasonable explanation for the transaction after examining available facts including the background and possible purpose of the transaction
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Exhibit I
Bank Secrecy Act Policy
Xxxxxxx, its directors, officers, employees, and agents will not notify any person involved in the suspicious transaction that information has been provided to WebBank for purposes of filing a SAR, or that a SAR has been reported.
Prosper shall retain the information provided to WebBank for the purposes of filing SARs and any supporting documentation for five (5) years from the date the information was reported.
6)
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FinCEN Information Requests
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Section 314(a) of the PATRIOT Act allows law enforcement agencies to work in conjunction with Financial Crimes Enforcement Network (“FinCEN”) to require a financial institution to search its records to determine whether it maintains or has maintained accounts for, or has engaged in transactions with, any specified individual, entity, or organization.
When WebBank receives an information request, Xxxxxxx will conduct a one-time search of its records to identify accounts or transactions of a named suspect. Prosper will search its records for current accounts, accounts maintained during the preceding 12 months, and transactions conducted outside of an account by or on behalf of a named suspect during the preceding six (6) months. Because WebBank must report any positive matches to FinCEN within 14 days, Prosper will search its records and report to WebBank within 5 days of its receiving notice from WebBank. No details should be provided to WebBank or FinCEN other than the fact that Xxxxxxx has identified a match. Although WebBank is not required to file a negative response with FinCEN, Prosper will notify WebBank of its scan results regardless of the outcome.
Section 314(b) of the PATRIOT Act encourages financial institutions and associations of financial institutions located in the United States to share information in order to identify and report activities that may involve terrorist activity or money laundering. If WebBank chooses to voluntarily participate in section 314(b), Xxxxxxx will follow the same procedures for reviewing and evaluating its records and notifying WebBank of the results as for 314(a) requests.
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