Portions of this exhibit for which confidential treatment
has been requested are marked by brackets [ ] and the
pages of which they appear contain an asterisk(*) in the
upper right hand corner. The confidential information omitted
has been filed separately with the Securities and Exchange
Commission.
EXHIBIT 10.15
AGREEMENT
Agreement Number 526015
-------
This Agreement entered into this 4th day of October, 1995, by and between West
Interactive Corporation, 0000 Xxxxxxx Xxxxxx, Xxxxx, Xxxxxxxx 00000, ("WIC")
and SMARTALK TELESERVICES, INC., 2934 1/2 Xxxxxxx Xxxx Xxxxxx, Xxxxx 000, Xxx
Xxxxxxx, XX 00000 ("Client").
1. SERVICES
WIC agrees to provide an interactive 800 number audiotex service for Client
utilizing its user-interactive system (the "Service").
2. TERM
This Agreement will be effective the 4th day of October, 1995, and shall
continue for a minimum period of two (2) years. Upon completion of the initial
period, either party may terminate this Agreement upon thirty (30) days prior
written notice by either party to the other. WIC will provide Client with
written notification if payments are more than ten (10) days in arrears. If
Client has not brought account current within ten (10) days of notification, WIC
may terminate this Agreement and discontinue service.
3. FEES
Client shall pay a fee set forth in Attachments for all indicated and accepted
Services. Each prepaid calling card programs will have its own service
confirmation. New programs will be undertaken only upon agreement of a mutually
acceptable fee schedule for each anticipated program. Call minutes will be
billed based on WIC system reports. Call minute reports will be provided to
Client on a daily basis. All fees will be due on the 15th of the month
following the thirty (30) days after the month in which charges are incurred.
Prices quoted are valid for sixty (60) days providing long distance carrier fee
structures remain the same for services utilized by WIC.
4. MAINTENANCE OF SERVICE
WIC agrees to use its best efforts to provide and maintain the system operating
the Service in accordance with the operating specifications and to ensure
adequate facilities are available. WIC assumes, however, no responsibility to
Client for any interruption of Service which is caused by malfunction or failure
of equipment or circumstances beyond the control of WIC.
5. WARRANTY
WIC warrants that it will provide the Service as described in this Agreement.
In no event shall WIC be liable to Client for any damages, lost profits, or
consequential damages of the Client or for any claims or demands against Client
by a third party as a result of the use of the Service.
6. SOFTWARE SYSTEM
CONFIDENTIALITY
The confidential information protected under this Agreement shall consist of the
computer system software operating the Service and all information and
proprietary data related thereto, and any derivative works thereof as well as
research, development, trade secrets or business affairs of WIC, its employees,
subsidiaries, affiliates or agents. Confidential information shall be kept in
strictest confidence and shall be protected by all reasonable and necessary
security measures. The confidential information shall not be released except to
employees utilizing this Service in the ordinary course of their employment.
Client is prohibited from using any portion of the computer system or Service
for any purposes other than those provided for under this Agreement.
7. DATA CONFIDENTIALITY
WIC shall hold in strictest confidence all information relating to the
transactions processed and business affairs of Client. Nothing in this
paragraph, however, shall prevent or prohibit WIC from providing access to such
information upon request for purpose of regulation, program approval
examination, or investigation upon order by applicable state or federal
regulatory agencies and authorities as may be required by law or judicial or
administrative process.
8. TRANSPORTABILITY OF NUMBER
WIC agrees to release to the Client, upon request, the 800 number(s) assigned to
the Client's program. WIC will use its best efforts to execute all necessary
documents to effect transfer as quickly as possible assuming the following
conditions are met.
A. Prior to release, Client's account must be current.
B. Client agrees to pay WIC for all current and anticipated charges associated
with the 800 number prior to transfer.
9. INDEMNIFICATION
Client shall indemnify and hold harmless WIC from any and all claims, actions,
suits, proceedings, costs, expenses, damages, and liabilities including
attorneys' fees arising out of, connected with, or resulting from the use of the
Service provided by WIC. Client assumes complete responsibility for all tariffs
and sales taxes due and associated with the prepaid calling card program.
10. MISCELLANEOUS
A. When the cardholder renews or recharges the card by telephone and with the
use of a credit card, WIC will, upon receipt of payment from the credit card
issuer, pay to SMARTALK monies due less charges set forth in the attached
service confirmation. WIC may, at its option, hold a portion of such payments
in a reserve account against future chargebacks or adjustments from the credit
card processor or any other outstanding balances.
B. This Agreement, including all Attachments, constitute the complete
Agreement superseding any previous agreements or understanding. It may be
modified only in writing and signed by both parties.
C. All notices required hereunder shall be in writing and shall be deemed duly
given on the date mailed, if sent by registered or certified mail, return
receipt requested, as follows:
(1) If to Client:
Attn: Xxxxxx X. Xxxxxx
President
SMARTALK TELESERVICES, INC.
0000 0/0 Xxxxxxx Xxxx Xxxxxx, Xxxxx 000
Xxx Xxxxxxx, XX 00000
(2) If to WIC:
Attn: Xxxxxx Xxxxxx
Executive Vice President
WIC Corporation
0000 Xxxxxxx Xxxxxx
Xxxxx, XX 00000
or to such other addresses as either party may designate from time to time by
written notice to the other party hereto.
D. Either party, at its option, may assign this Agreement, with the consent of
the other party, which consent will not unreasonably be withheld, to any other
party.
E. No waiver by either party hereto of any breach of this Agreement by the
other shall be deemed to be a waiver of any preceding or succeeding breach
thereof.
F. This Agreement is not a joint venture or partnership, and each party is
entering the relationship as a principal and not as an agent of the other.
G. If any portion of this Agreement shall be held to be invalid, illegal or
unenforceable in any respect, such invalidity, illegality or unenforceability
shall not affect any other provision thereof, and this Agreement shall be
construed as if such invalid, illegal or unenforceable provision had never been
contained herein.
H. This Agreement shall be construed in accordance with the laws of the State
of Nebraska.
I. Client agrees that any legal action involving this Agreement in any way
will be instituted in the State of Nebraska, and the Client consents to
jurisdiction of the courts of the State of Nebraska over his person for purpose
of such legal action.
IN WITNESS WHEREOF, the parties have signed this Agreement the date above
written.
West Interactive Corporation
By /s/
------------------------------
Executive Vice President
Date:
---------------------------
SMARTALK TELESERVICES, INC.
By /s/ Xxxxxx X. Xxxxxx
------------------------------
President
------------------------------
Title
Date: 10/6/96
---------------------------
ATTACHMENT A
SMARTALK INTERNATIONAL RATES
COUNTRY/
AREA PRICE
COUNTRY CLASS CODE PER MIN
======= ===== ==== =======
Algeria AFRICA 213 [
Angola AFRICA 244
Ascension Islands AFRICA 000
Xxxxx XXXXXX 000
Xxxxxxxx XXXXXX 267
Burkina Faso AFRICA 000
Xxxxxxx XXXXXX 000
Xxxxxxxx XXXXXX 237
Central African Rep. AFRICA 236
Chad AFRICA 235
Comoros AFRICA 000
Xxxxx XXXXXX 242
Djibouti AFRICA 253
Egypt AFRICA 20
Equatorial Guinea AFRICA 240
Eritrea AFRICA 291
Ethiopia AFRICA 000
Xxxxx Xxxxxxxx XXXXXX 000
Xxxxxx XXXXXX 220
Ghana AFRICA 233
Guinea, People's Rep AFRICA 224
Guinea-Bissau AFRICA 000
Xxxxx Xxxxx XXXXXX 000
Xxxxx XXXXXX 000
Xxxxxxxx XXXXXX 000
Xxxxxxx XXXXXX 266
Liberia AFRICA 231
Libyan Arab People's Soc. Jam. AFRICA 218
Madagascar, Dem Rep of AFRICA 000
Xxxxxxxxx XXXXXX 000
Xxxxxxx, Xxxxxxx of AFRICA 212
Mozambique AFRICA 258
Namibia AFRICA 000
Xxxxx Xxxxxxxx XXXXXX 000
Xxxxxxx, Fed Rep of AFRICA 000
Xxxxxxx Xxxxxx XXXXXX 000
Xxxxxx XXXXXX 250
Sao Tome AFRICA 239
Senegal Rep. AFRICA 221
Sychelles AFRICA 248
Sierra Leone AFRICA 000
Xxxxx Xxxxxx, Rep of AFRICA 00
Xxxxxxxxx XXXXXX 000
Xxxxxxxx XXXXXX 255
Togo, Rep of AFRICA 228 ]
Page 1
ATTACHMENT A
SMARTALK INTERNATIONAL RATES
COUNTRY/
AREA PRICE
COUNTRY CLASS CODE PER MIN
======= ===== ==== =======
Tunisia AFRICA 216 [
Uganda AFRICA 256
Zaire, Rep of AFRICA 243
Zambia AFRICA 260
Zimbabwe AFRICA 263
Antartica (Xxxxx Base) ANTARTICA 672
Antartica (Xxxxx Base) ANTARTICA 672
Bangladesh ASIA 880
Bhutan ASIA 975
Burma (Myanmar) ASIA 95
Xxxxx Xxxxxx ASIA 246
India ASIA 91
Laos ASIA 856
Macao ASIA 853
Maldives, Rep of ASIA 960
Nepal ASIA 977
Pakistan XXXX 00
Xxx Xxxxx, Dem Soc Rep of ASIA 94
Australia AUST 00
Xxxxxxxxxx Xxxxxxxx Xxxxxxxxxxx XXXX 00
Xxx Xxxxxxx AUST 64
Belize C AMER 000
Xx Xxxxxxxx X XXXX 000
Xxxxxxxxx C AMER 502
Honduras C AMER 000
Xxxxxxxxx X XXXX 000
Xxxxxx, Rep of C AMER 507
Canada (Band Average) CANADA
Anguilla CARRIB 809
Antigua CARRIB 809
Bahamas CARRIB 809
Barbados CARRIB 809
Bermuda CARRIB 809
British Virgin Islands CARRIB 809
Cayman Islands CARRIB 809
Dominica CARRIB 000
Xxxxxxxxx Xxxxxxxx CARRIB 809
Grenada CARRIB 809
Jamaica CARRIB 809
Montserrat CARRIB 809
Nevis CARRIB 000
Xx. Xxxxx XXXXXX 000
Xx. Xxxxx CARRIB 809
St. Xxxxxxx & The Grenadines CARRIB 809
Trinidad and Tobago CARRIB 809 ]
Page 2
ATTACHMENT A
SMARTALK INTERNATIONAL RATES
COUNTRY/
AREA PRICE
COUNTRY CLASS CODE PER MIN
======= ===== ==== =======
Turks and Ciacos Islands CARRIB 809 [
China, Peoples Rep. of CHINA 86
Mongolian People's Rep. CHINA 976
Xxxx XXXX 00
Xxxxxxx E EURO 355
Armenia E EURO 7
Azerbaijan E EURO 7
Belarus E EURO 7
Bosnia-Hercegovena, Rep. of E EURO 387
Croatia, Rep. of E EURO 385
Czech Republic E EURO 42
Estonia E EURO 372
Georgia E EURO 7
Hungary E EURO 36
Kazakhstan E EURO 7
Kyrgyzstan E EURO 7
Latvia E EURO 371
Lithuania E EURO 370
Macedonia E EURO 389
Poland, Rep of E EURO 48
Romania, Soc Rep of E EURO 40
Russia E EURO 7
Slovakia E EURO 42
Slovenia, Rep. Of E EURO 386
Tajikistan E EURO 7
Turkmenistan E EURO 7
Ukraine E EURO 7
Uzbekistan E EURO 7
Yugoslavia, Fed Rep of E EURO 381
Brunei INDO 673
Indonesia INDO 62
Malaysia INDO 60
Bahrain M EAST 973
Gibralter M EAST 350
Iran M EAST 98
Iraq M EAST 964
Israel M EAST 972
Jordan M EAST 962
Kuwait M EAST 965
Lebanon M EAST 961
Mauritania, Islamic Rep of M EAST 222
Oman M EAST 000
Xxxxx X XXXX 000
Xxxxx Xxxxxx M EAST 966
Syrian Arab Rep. M EAST 963 ]
Page 3
ATTACHMENT A
SMARTALK INTERNATIONAL RATES
COUNTRY/
AREA PRICE
COUNTRY CLASS CODE PER MIN
======= ===== ==== =======
Turkey M EAST 90 [
United Arab Emirates M EAST 971
Yemen, Rep of M EAST 967
Mexico MEXICO 52
Greenland N ATL 299
Iceland N ATL 354
Aruba OTHER 297
Cape Verde Islands OTHER 238
Christmas & Cocos Islands OTHER 672
Xxxx Islands OTHER 000
Xxxxx Xxxx OTHER 506
French Antilles OTHER 596
Guadaloupe OTHER 590
Guatanamo Bay OTHER 5399
Haiti OTHER 509
Malawi OTHER 000
Xxxx Xxxxxxxx OTHER 223
Malta OTHER 000
Xxxxxxxx Xxxxxxx XXXXX 000
Xxxxxxx Xxxxxx OTHER 269
Moldava OTHER 373
Nauru OTHER 674
Netherland Antilles OTHER 599
New Caledonia OTHER 687
Niue OTHER 683
Norfolk Island OTHER 672
Saipan OTHER 000
Xx. Xxxxxx OTHER 000
Xx. Xxxxxx and Miquelon OTHER 508
Tuvalu OTHER 000
Xxxxxxx Xxxxxxxx OTHER 678
Wallis & Futuna OTHER 681
American Samoa PAC RIM 684
Cambodia PAC RIM 855
Fiji Islands PAC RIM 679
French Polynesia PAC RIM 689
Guam PAC RIM 671
Hong Kong PAC RIM 000
Xxxxx PAC RIM 81
Korea, Rep. Of PAC RIM 82
Micronesia, Fed. States of PAC RIM 691
Palau, Rep of PAC RIM 680
Papua New Guinea PAC RIM 675
Philippines PAC RIM 63
Singapore, Rep of PAC RIM 65 ]
Page 4
ATTACHMENT A
SMARTALK INTERNATIONAL RATES
COUNTRY/
AREA PRICE
COUNTRY CLASS CODE PER MIN
======= ===== ==== =======
Solomon Islands PAC RIM 677 [
Taiwan PAC RIM 886
Thailand PAC RIM 00
Xxxxx Xxxxxxx XXX XXX 000
Xxxxxxx PAC RIM 00
Xxxxxxx Xxxxx XXX XXX 000
Xxxxxxxxx S AMER 54
Bolivia S AMER 591
Brazil S AMER 00
Xxxxxxxx X XXXX 000
Xxxxx S AMER 56
Colombia S AMER 57
Ecuador S AMER 593
Falkland Islands S AMER 500
French Guiana S AMER 594
Guyana S AMER 000
Xxxxxxxx X XXXX 000
Xxxx S AMER 51
Suriname S AMER 597
Uruguay S AMER 598
Venezuela S AMER 58
Andorra W EURO 33
Austria W EURO 43
Belgium W EURO 32
Cyprus W EURO 357
Denmark W EURO 45
Facroe Island W EURO 298
Finland W EURO 358
France (Andorra, Monaco) W EURO 33
Germany, Fed Rep of W EURO 49
Greece W EURO 30
Ireland W EURO 000
Xxxxx W EURO 39
Liechtenstein W EURO 41
Luxembourg W EURO 352
Monaco W EURO 00
Xxxxxxxxxxx W EURO 31
Norway W EURO 47
Portugal W EURO 351
San Marino W EURO 000
Xxxxx W EURO 34
Sweden W EURO 00
Xxxxxxxxxxx X XXXX 00
Xxxxxx Xxxxxxx W EURO 44
Vatican City W EURO 39 ]
Page 5
