ADMINISTRATION AND ACCOUNTING SERVICES AGREEMENT
Exhibit 99(h-1)
THIS
AGREEMENT is made as of ________, 2008 by and among PNC Global Investment
Servicing (U.S.) Inc., a Massachusetts corporation (“PNC”), Fairholme Funds,
Inc. a Maryland corporation (the “Fund”) and Fairholme Capital Management,
L.L.C. (the “Adviser”), which is a party hereto with respect to Section 9
only. Capitalized terms not otherwise defined shall have the meanings
set forth in Appendix
A.
BACKGROUND
A. The
Fund is registered as an open-end management investment company under the
Investment Company Act of 1940, as amended (the “1940 Act”).
B. The
Fund wishes to retain PNC to provide administration and accounting services to
its investment portfolios listed on Exhibit
A attached hereto and made a part hereof, as such Exhibit
A may be amended from time to time (each a “Portfolio”), and PNC wishes
to furnish such services.
NOW,
THEREFORE, in consideration of the premises and the mutual covenants herein
contained, and intending to be legally bound hereby the parties hereto agree as
follows:
1. Appointment. The Fund
hereby appoints PNC to provide administration and accounting services to
each of the Portfolios, in accordance with the terms set forth in this
Agreement. PNC accepts such appointment and agrees to furnish
such services to the Fund with respect to each Portfolio. PNC
shall be under no duty to take any action hereunder on behalf of the Fund
or any Portfolio except as specifically set forth herein or as may be
specifically agreed to by PNC and the Fund in a written amendment hereto.
PNC shall not bear, or otherwise be responsible for, any fees, costs or
expenses charged by any third party service providers engaged by the Fund
or by any other third party service provider to the
Fund.
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2.
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Instructions.
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(a) Unless
otherwise provided in this Agreement, PNC shall act only upon Oral Instructions
or Written Instructions.
(b) PNC
shall be entitled to rely upon any Oral Instruction or Written Instruction it
receives from an Authorized Person (or from a person reasonably believed by PNC
to be an Authorized Person) pursuant to this Agreement. PNC may
assume that any Oral Instruction or Written Instruction received hereunder is
not in any way inconsistent with the provisions of organizational documents or
this Agreement or of any vote, resolution or proceeding of the Fund’s Board of
Directors or of the Fund’s shareholders, unless and until PNC receives Written
Instructions to the contrary.
(c) The
Fund agrees to forward to PNC Written Instructions confirming Oral Instructions
(except where such Oral Instructions are given by PNC or its affiliates) so that
PNC receives the Written Instructions by the close of business on the same day
that such Oral Instructions are received. The fact that such
confirming Written Instructions are not received by PNC or differ from the Oral
Instructions shall in no way invalidate the transactions or enforceability of
the transactions authorized by the Oral Instructions or PNC’s ability to rely
upon such Oral Instructions.
3.
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Right
to Receive
Advice.
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(a) Advice of
the Fund. If PNC is in doubt as to any action it should or
should not take, PNC may request directions or advice, including Oral
Instructions or Written Instructions, from the Fund.
(b) Advice of
Counsel. If PNC shall be in doubt as to any question of law
pertaining to any action it should or should not take, PNC may request advice
from counsel of its own choosing (who may be counsel for the Fund, the Fund’s
investment adviser or PNC, at the option of PNC).
(c) Conflicting
Advice. In the event of a conflict between directions or
advice or Oral Instructions or Written Instructions PNC receives from the Fund
and the advice PNC receives from counsel, PNC may rely upon and follow the
advice of counsel.
(d) No
Obligation to Seek Advice. Nothing in this section shall be construed so
as to impose an obligation upon PNC (i) to seek such directions or advice or
Oral Instructions or Written Instructions, or (ii) to act in accordance
with such directions or advice or Oral Instructions or Written
Instructions.
4.
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Records;
Visits.
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(a) The
books and records pertaining to the Fund and the Portfolios which are in the
possession or under the control of PNC or were created or maintained for the
Fund by PNC in connection with its services hereunder shall be the property of
the Fund. The Fund and Authorized Persons shall have access to such books and
records at all times during PNC’s normal business hours. Upon the
reasonable request of the Fund, copies of any such books and records shall be
provided by PNC to the Fund or to an Authorized Person, at the Fund’s
expense.
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(b)
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PNC
shall keep the following records:
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(i)
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all
books and records with respect to each Portfolio’s books of
account;
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(ii)
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records
of each Portfolio’s securities transactions;
and
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(iii)
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all
other books and records as PNC is required to maintain pursuant to Rule
31a-1 of the 1940 Act in connection with the services provided
hereunder.
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5. Confidentiality. Each
party shall keep confidential any information that it receives from the other
party relating to such party's business and shareholders (including prior,
current and future shareholders) ("Confidential Information") and shall not use
such Confidential Information for any purpose other than the performance of such
party's duties and responsibilities in connection with this
Agreement. Confidential Information shall include (a) any data or
information that is competitively sensitive material, and not generally known to
the public, including, but not limited to, information about product plans,
marketing strategies, finances, operations, customer relationships, customer
profiles, customer lists, sales estimates, business plans, and internal
performance results relating to the past, present or future business activities
of the Fund or PNC, their respective subsidiaries and affiliated companies; (b)
any scientific or technical information, design, process, procedure, formula, or
improvement that is commercially valuable and secret in the sense that its
confidentiality affords the Fund or PNC a competitive advantage over its
competitors; (c) all confidential or proprietary concepts, documentation,
reports, data, specifications, computer software, source code, object code, flow
charts, databases, inventions, know-how, and trade secrets, whether or not
patentable or copyrightable; and (d) anything designated as
confidential. Notwithstanding the foregoing, information shall not be
Confidential Information and shall not be subject to such confidentiality
obligations if it: (a) is already known to the receiving party at the time it is
obtained; (b) is or becomes publicly known or available through no wrongful act
of the receiving party; (c) is rightfully received from a third party who, to
the best of the receiving party’s knowledge, is not under a duty of
confidentiality; (d) is released by the protected party to a third party without
restriction; (e) is requested or required to be disclosed by the receiving party
pursuant to a court order, subpoena, governmental or regulatory agency request
or law; (f) is relevant to the defense of any claim or cause of action asserted
against the receiving party; (g) is Fund information provided by PNC in
connection with an independent third party compliance or other review; provided,
however, that the party to whom such information is disclosed is subject to a
commercially reasonable confidentiality obligation; (h) is reasonably necessary
or desirable for PNC to release such information in connection with the
provision of services under this Agreement and the release of such information
has been consented to in writing by the Fund or the Adviser, such consent not to
be unreasonably withheld; or (i) has been or is independently developed or
obtained by the receiving party. The provisions of this
Section 5 shall survive termination of this
Agreement.
6. Liaison
with Accountants. PNC
shall act as liaison with the Fund’s independent public accountants
and shall provide account analyses, fiscal year summaries, and other
audit-related schedules with respect to each Portfolio. PNC
shall take all reasonable action in the performance of its duties under
this Agreement to assure that the necessary information is made available
to such accountants for the expression of their opinion, as required by
the Fund.
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7. PNC
System. PNC shall
retain title to and ownership of any and all data bases, computer
programs, screen formats, report formats, interactive design techniques,
derivative works, inventions, discoveries, patentable or copyrightable
matters, concepts, expertise, patents, copyrights, trade secrets, and
other related legal rights utilized by PNC in connection with the services
provided by PNC to the Fund.
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8.
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Representations
and Warranties; Disaster Recovery.
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(a) PNC
represents, warrants and covenants to the Fund, and, unless otherwise stated,
such representations, warranties and covenants shall be deemed to be continuing
throughout the term of this Agreement, that:
(i) PNC
has obtained all regulatory approvals necessary to perform the services
contemplated by this Agreement and there is no statute, rule, regulation, order
or judgment binding on it and no provision of its charter, bylaws or any
contract binding it or affecting its property which would prohibit its execution
or performance of its obligations pursuant to this Agreement
(ii) To
the extent PNC has access to the Fund’s portfolio holdings prior to their public
dissemination, PNC will comply with the Fund’s portfolio holdings disclosure
policy;
(iii) PNC
has an insurance policy covering directors’ and officers’ errors and omissions
in effect, and upon the Fund’s reasonable request, PNC shall provide to the Fund
evidence of such policy and the amount of coverage; provided, however, that PNC
may maintain such insurance through one or more of its affiliates;
(b) PNC
shall enter into and shall maintain in effect with appropriate parties one or
more agreements making reasonable provisions for emergency use of electronic
data processing equipment to the extent appropriate equipment is
available. In the event of equipment failures, PNC shall, at no
additional expense to the Fund, take reasonable steps to minimize service
interruptions. PNC shall have no liability with respect to the loss
of data or service interruptions caused by equipment failure, provided such loss
or interruption is not caused by PNC’s own intentional misconduct, bad faith or
gross negligence with respect to its duties under this
Agreement. Upon reasonable request of the Fund, PNC shall provide
supplemental information concerning the aspects of its disaster recovery and
business continuity plan that are relevant to the services provided to the Fund
hereunder.
9.
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Compensation.
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(a) As
compensation for services rendered by PNC during the term of this Agreement, the
Adviser, on behalf of the Fund and each Portfolio, will pay to PNC a fee or fees
as may be agreed to in writing by the Fund and PNC.
(b) The
undersigned hereby represents and warrants to PNC that (i) the terms of this
Agreement, (ii) the fees and expenses associated with this Agreement, and (iii)
any benefits accruing to PNC (to the extent such benefits have been disclosed by
PNC to the Fund) or to the adviser or sponsor to the Fund in connection with
this Agreement, including but not limited to any fee waivers, conversion cost
reimbursements, up front payments, signing payments or periodic
payments made or to be made by PNC to such adviser or sponsor or any
affiliate of the Fund relating to this Agreement have been fully disclosed to
the Board of Directors of the Fund and that, if required by applicable law, such
Board of Directors has approved or will approve the terms of this Agreement, any
such fees and expenses, and any such benefits.
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(c) Notwithstanding
the limitation of liability provisions of this Agreement or the termination of
this Agreement, the Adviser, on behalf of the Fund and each Portfolio, shall
remain responsible for paying to PNC the fees set forth in the applicable fee
letter to the extent such fees were accrued by the Fund prior to termination of
this Agreement.
10.
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Standard
of Care/Limitation of Liability.
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(a) Subject
to the terms of this Section 10, PNC shall be liable to the Fund (or any person
or entity claiming through the Fund) for damages only to the extent caused
by: (i) PNC’s own intentional misconduct, bad faith or negligence
with respect to its duties under this Agreement; or (ii) violations with respect
to the Fund (as determined by the SEC or a court of competent jurisdiction in a
final non-appealable order of the SEC or such court) of a criminal statute or
material violation with respect to the Fund (as determined by the SEC or a court
of competent jurisdiction in a final non-appealable order of the SEC or such
court) of any other statute which statute is applicable to the duties PNC is
obligated to perform under this Agreement (“Standard of
Care”).
(b) PNC
shall not be liable for damages (including without limitation damages caused by
delays, failure, errors, interruption or loss of data) occurring directly or
indirectly by reason of circumstances beyond its reasonable control, including
without limitation: acts of God; action or inaction of civil or military
authority; national emergencies; public enemy; war; terrorism; riot; fire;
flood; catastrophe; sabotage; epidemics; labor disputes; civil commotion;
interruption, loss or malfunction of utilities, transportation, computer or
communications capabilities; insurrection; elements of nature; non-performance
by a third party (other than subcontractors of PNC for causes other than those
described herein); failure of the mails; or functions or malfunctions of the
internet, firewalls, encryption systems or security devices caused by any of the
above.
(c) PNC
shall not be under any duty or obligation to inquire into and shall not be
liable for the validity or invalidity, authority or lack thereof, or
truthfulness or accuracy or lack thereof, of any instruction, direction, notice,
instrument or other information which PNC reasonably believes to be
genuine. PNC shall not be liable for any damages that are caused by
actions or omissions taken by PNC in accordance with Written Instructions or
advice of counsel. PNC shall not be liable for any damages arising
out of any action or omission to act by any prior service provider of the Fund
or for any failure to discover any such error or omission.
(d) No
party to this Agreement or its affiliates shall be liable to the other party for
any consequential, incidental, exemplary, punitive, special or indirect damages,
whether or not the likelihood of such damages was known by such party or its
affiliates.
(e) Each
party shall have a duty to mitigate damages for which the other party may become
responsible.
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(f) This
Section 10 shall survive termination of this Agreement.
11. Indemnification.
(a) Absent
PNC’s failure to meet its Standard of Care (defined in Section 10 above), the
Fund agrees to indemnify, defend and hold harmless PNC and its affiliates and
their respective directors, trustees, officers, agents and employees from all
claims, suits, actions, damages, losses, liabilities, obligations, costs and
reasonable expenses (including attorneys’ fees and court costs, travel costs and
other reasonable out-of-pocket costs related to dispute resolution) arising
directly or indirectly from: (a) any action or omission to act by the Fund or
any prior service provider of the Fund (other than PNC or its affiliates); and
(b) any action taken or omitted to be taken by PNC in connection with the
provision of services to the Fund.
(b) PNC
agrees to indemnify, defend and hold harmless the Fund and its affiliates and
their respective directors, trustees, officers, agents, shareholders and
employees from all claims, suits, actions, damages, losses, liabilities,
obligations, costs and reasonable expenses (including attorneys’ fees and court
costs, travel costs and other reasonable out-of-pocket costs related to dispute
resolution) arising directly or indirectly from PNC’s breach of the Standard of
Care set forth in this Agreement or from PNC’s failure to comply with any law
applicable to it in connection with the services it will provide to the Fund
hereunder; provided, however, PNC shall have no obligation under this Section
11(b) with respect to any claims, suits, actions, damages, losses, liabilities,
obligations, costs and reasonable expenses (including attorneys’ fees and court
costs, travel costs and other reasonable out-of-pocket costs related to dispute
resolution) arising directly or indirectly from the Fund’s intentional
misconduct, bad faith or negligence. This Section 11(b) states the
sole and exclusive remedy of the Fund (or any person or entity claiming through
the Fund) under this Agreement
(c) This
Section 11 shall survive termination of this Agreement.
12. Description
of Accounting Services on a Continuous Basis. PNC
will perform and provide the following accounting services with respect to each
Portfolio:
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(i)
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Journalize
investment, capital share and income and expense
activities;
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(ii)
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Verify
investment buy/sell trade tickets when received from the Adviser and
transmit trades to the Fund’s custodian (the “Custodian”) for proper
settlement;
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(iii) Maintain
individual ledgers for investment securities;
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(iv)
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Maintain
historical tax lots for each
security;
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(v)
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Reconcile cash and investment balances of the
Portfolio with the Custodian, and provide
the Adviser with the beginning cash balance available for investment
purposes;
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(vi)
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Update
the cash availability throughout the day as required by the
Adviser;
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(vii)
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Post
to and prepare the Statement of Assets and Liabilities, the Statement of
Operations and the Statement of Changes in Net Assets on a monthly
basis;
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(viii)
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Calculate
various contractual expenses (e.g.,
advisory and custody fees);
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(ix)
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Monitor
daily expense accruals and update accruals at the direction of the
Fund;
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(x)
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Control
all disbursements and authorize such disbursements upon Written
Instructions;
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(xi)
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Calculate
capital gains and losses;
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(xii)
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Determine
net income;
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(xiii)
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Obtain
security market quotes from independent pricing services approved by the
Adviser, or if such quotes are unavailable, then obtain such prices from
the Adviser, and in either case calculate the market value of each
Portfolio’s investments in accordance with the Fund's valuation policies
or guidelines; provided, however, that PNC shall not under any
circumstances be under a duty to independently price or value any of the
Fund's investments itself or to confirm or validate any information or
valuation provided by the Adviser or any other pricing source, nor shall
PNC have any liability relating to inaccuracies or otherwise with respect
to such information or valuations;
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(xiv)
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Transmit
or make available a copy of the daily portfolio valuation and other daily
reports to the Adviser upon the Adviser’s reasonable
request;
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(xv)
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Compute
net asset value and transmit such value to those parties identified to PNC
by the Fund or Adviser;
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(xvi)
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As
appropriate, compute yields, total returns of the Portfolio and
appropriate indices, expense ratios, portfolio turnover rate, and, if
required, portfolio average dollar-weighted maturity on a monthly
basis;
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(xvii)
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Provide
access to DRAS (Data Reporting and Analytic Suite);
and
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13. Description
of Administration Services on a Continuous Basis. PNC
will perform and provide the following administration services with respect to
each Portfolio:
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(i)
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Prepare
quarterly broker security transactions
summaries;
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(ii) Prepare
monthly security transaction listings;
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(iii)
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Supply
various normal and customary Portfolio and Fund statistical data as
requested on an ongoing basis;
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(iv)
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Prepare
for execution and filing Federal and state tax returns (as requested);
prepare state income tax breakdowns (where relevant); file Form 1099 for
payments to disinterested directors and service providers; monitor wash
sale losses; calculate eligible dividend and distribution income for
corporate shareholders, qualified dividend income, percent of government
income, any foreign tax credits and any other Fund or Portfolio tax
requirement;
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(v)
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On
a monthly basis, monitor the Portfolio’s status as a regulated investment
company under Sub-chapter M of the Internal Revenue Code of 1986, as
amended, including without limitation, review of asset diversification
requirements, qualifying income requirements and distribution
requirements;
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(vi)
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Prepare
in accordance with then-current applicable regulatory requirements the
Portfolio’s financial statements for its annual and semi-annual
shareholder reports, and prepare in accordance with then-current
applicable regulatory requirements and coordinate the filing of Forms
N-CSR, N-Q and N-PX (with the Fund providing the voting records in the
format required by PNC); provide any certifications reasonably requested
by the Fund in connection with the foregoing and Form
N-SAR;
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(vii)
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Prepare,
and coordinate the filing of, annual Post-Effective Amendments to the
Fund’s Registration Statement (not including the creation of a new series
or class); provide financial data required in the prospectus and statement
of additional information (“SAI”) to the extent such financial data
has been prepared by or is in the possession of PNC; prepare
and file (or coordinate the filing of) (i) semi-annual reports on Form
N-SAR and (ii) Notices pursuant to Rule
24f-2;
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(viii)
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Administratively
assist in obtaining the fidelity bond and directors’ and officers’/errors
and omissions insurance policies for the Fund; coordinate and assist with
the filing of the Fund’s fidelity bond with the SEC through a third party
filing vendor;
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(ix)
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Draft
agendas (with final selection of agenda items being made by Fund counsel)
and resolutions for quarterly board meetings and, if requested and for an
additional fee, any special board
meeting;
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(x)
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Assemble
and mail board materials for quarterly board meetings and, if requested
and for an additional fee, any special board
meeting.
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(xi)
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Attend
quarterly and special board meetings and, if requested, draft minutes
thereof;
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(xii)
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Provide
compliance policies and procedures related to services covered under Rule
38a-1 under the 1940 Act and provided by PNC and, if mutually agreed,
certain PNC affiliates, summary procedures thereof and periodic
certification letters;
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(xiii)
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Maintain
a regulatory calendar for the Fund listing various SEC filing and board
approval deadlines;
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(xiv)
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Annually,
provide three estimates of net investment income and capital gains
distribution requirement;
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(xv)
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Monitor
the Portfolio’s compliance with the policies and investment
restrictions/limitations set forth in its prospectus and
SAI;
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(xvi)
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Monitor
applicable regulatory and operational service issues, and update the board
of directors periodically; and
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(xvii)
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Provide
access to the Xxxxxx Dashboard pursuant to the terms of Exhibit
B attached hereto. Exhibit
B is hereby incorporated into this Agreement in its
entirety.
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All
regulatory services are subject to the review and approval of Fund
counsel.
14.
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Duration
and Termination.
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(a) This
Agreement shall be effective on the date first written above and unless
terminated pursuant to its terms shall continue for a period of two (2) years
(the “Initial Term”).
(b) Upon
the expiration of the Initial Term, this Agreement shall automatically renew for
successive terms of one (1) year (“Renewal Terms”) each, unless the Fund or PNC
provides written notice to the other of its intent not to renew. Such
notice must be received not less than ninety (90) days prior to the expiration
of the Initial Term or the then current Renewal Term.
(c) In
the event of termination, all expenses associated with movement of records and
materials and conversion thereof to a successor service provider will be borne
by the Fund and paid to PNC prior to any such conversion.
(d) If
a party hereto materially breaches this Agreement (a “Defaulting Party”), the
other party (the “Non-Defaulting Party”) may give written notice thereof to the
Defaulting Party (“Breach Notice”), and if such material failure shall not have
been remedied within thirty (30) days after the Breach Notice is given, then the
Non-Defaulting Party may terminate this Agreement by giving thirty (30) days
written notice of such termination to the Defaulting Party. In all cases,
termination by the Non-Defaulting Party shall not constitute a waiver by the
Non-Defaulting Party of any other rights it might have under this Agreement or
otherwise against the Defaulting Party.
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(e) Notwithstanding
anything contained in this Agreement to the contrary (other than as contained in
Section 14(f) below), if in connection with a Change in Control (for purposes of
this Section 14(e) “Change of Control” is defined to mean a merger,
consolidation, adoption, acquisition, change in control, re-structuring, or
re-organization of or any other similar occurrence involving the Fund) the Fund
gives notice to PNC terminating it as the provider of any of the services
hereunder or if the Fund otherwise terminates this Agreement before the
expiration of the Initial Term (“Early Termination”):
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(i)
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PNC
shall, if requested by the Fund, make a good faith effort to facilitate a
conversion to the Fund’s successor service provider, provided that PNC
does not guarantee that it will be able to effect a conversion on the
date(s) requested by the Fund and before the effective date of the Early
Termination, the Fund shall pay to PNC an amount equal to all fees and
other amounts (“Early Termination Fee”) calculated as if PNC were to
provide all services hereunder until the expiration of the Initial Term.
The Early Termination Fee shall be calculated using the average of the
monthly fees and other amounts due to PNC under this Agreement during the
last three calendar months before the date of the notice of Early
Termination (or if not given the date it should have been given). The Fund
expressly acknowledges and agrees that the Early Termination Fee is not a
penalty but reasonable compensation to PNC for the termination of services
before the expiration of the Initial Term. If any of the Fund’s assets
serviced by PNC under this Agreement are removed from the coverage of this
Agreement during the Initial Term (“Removed Assets”) and are subsequently
serviced by another service provider (including the Fund or any affiliate
of the Fund): (i) the Fund will be deemed to have caused an Early
Termination with respect to such Removed Assets as of the day immediately
preceding the first such removal of assets and (ii) at, PNC’s option,
either (1) the Fund will also be deemed to have caused an Early
Termination with respect to all non-Removed Assets as of a date selected
by PNC or (2) this Agreement will remain in full force and effect with
respect to all non-Removed Assets.
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(f) In
the event that this Agreement is terminated in accordance with the provisions of
Section 14(d) above, Section 14(e) above shall be treated as if it was not a
part of this Agreement.
15. Notices.
Notices shall be addressed (a) if to PNC, at 000 Xxxxxxxx Xxxxxxx,
Xxxxxxxxxx, Xxxxxxxx 00000, Attention: President (or such other address as PNC
may inform the Fund in writing); (b) if to the Fund, at 0000 Xxxxxxxx Xxxx.,
0xx
Xxxxx, Xxxxx, XX 00000, Attention: President (or such other address as the Fund
may inform PNC in writing), with a copy to the Adviser, at 0000 Xxxxxxxx Xxxx.,
0xx
Xxxxx, Xxxxx, XX 00000, Attention: President; or (c) if to neither of the
foregoing, at such other address as shall have been given by like notice to the
sender of any such notice or other communication by the other
party. If notice is sent by confirming telegram, cable, telex or
facsimile sending device, it shall be deemed to have been given
immediately. If notice is sent by first-class mail, it shall be
deemed to have been given three days after it has been mailed. If
notice is sent by messenger, it shall be deemed to have been given on the day it
is delivered.
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16. Amendments. This
Agreement, or any term thereof, may be changed or waived only by written
amendment, signed by the party against whom enforcement of such change or waiver
is sought.
17. Assignment. Neither
party may assign this Agreement without the prior written consent of the other
party; provided, however, that PNC may assign this Agreement to any
majority-owned direct or indirect subsidiary of PNC or of The PNC Financial
Services Group, Inc., provided that PNC gives the Fund thirty (30) days' prior
written notice of such assignment and such assignment does not impair in any
material respect the Fund's receipt of the services contemplated by this
Agreement, and that any such assignment shall not relieve PNC of its liabilities
hereunder.
18. Counterparts. This
Agreement may be executed in one more counterparts; such execution of
counterparts may occur by manual signature, facsimile signature, manual
signature transmitted by means of facsimile transmission or manual signature
contained in an imaged document attached to an email transmission; and each such
counterpart executed in accordance with the foregoing shall be deemed an
original, with all such counterparts together constituting one and the same
instrument. The exchange of executed copies of this Agreement or of
executed signature pages to this Agreement by facsimile transmission or as an
imaged document attached to an email transmission shall constitute effective
execution and delivery hereof and may be used for all purposes in lieu of a
manually executed copy of this Agreement.
19. Further
Actions. Each
party agrees to perform such further acts and execute such further documents as
are necessary to effectuate the purposes hereof.
20.
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Miscellaneous.
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(a) Notwithstanding
anything in this Agreement to the contrary, the Fund agrees not to make any
modifications to its registration statement or adopt any policies (in each
instance except as required by applicable law, in which instance the Fund shall
provide prompt written notice to PNC) which would affect materially
the obligations or responsibilities of PNC hereunder without the prior written
approval of PNC, which approval shall not be unreasonably withheld or delayed.
The scope of services to be provided by PNC under this Agreement shall not be
increased as a result of new or revised regulatory or other requirements that
may become applicable with respect to the Fund, except those requirements that
have been approved and are effective with respect to services being provided by
PNC as of the date of this Agreement, unless the parties hereto expressly agree
in writing to any such increase.
(b) During
the term of this Agreement and for one year thereafter, the Fund shall not (with
the exceptions noted in the immediately succeeding sentence) knowingly solicit
or recruit for employment or hire any of PNC’s employees, and the Fund shall
cause the Fund’s sponsor and the Fund’s affiliates to not (with the exceptions
noted in the immediately succeeding sentence) knowingly solicit or recruit for
employment or hire any of PNC’s employees. To “knowingly” solicit,
recruit or hire within the meaning of this provision does not include, and
therefore does not prohibit, solicitation, recruitment or hiring of a PNC
employee by the Fund, the Fund’s sponsor or an affiliate of the Fund if the PNC
employee was identified by such entity solely as a result of the PNC employee’s
response to a general advertisement by such entity in a publication of trade or
industry interest or other similar general solicitation by such
entity.
11
(c) Except
as expressly provided in this Agreement, PNC hereby disclaims all
representations and warranties, express or implied, made to the Fund or any
other person, including, without limitation, any warranties regarding quality,
suitability, merchantability, fitness for a particular purpose or otherwise
(irrespective of any course of dealing, custom or usage of trade), of any
services or any goods provided incidental to services provided under this
Agreement. PNC disclaims any warranty of title or non-infringement
except as otherwise set forth in this Agreement.
(d) This
Agreement embodies the entire agreement and understanding between the parties
and supersedes all prior agreements and understandings relating to the subject
matter hereof, provided that the parties may embody in one or more separate
documents their agreement, if any, with respect to delegated
duties. The captions in this Agreement are included for convenience
of reference only and in no way define or delimit any of the provisions hereof
or otherwise affect their construction or effect. Notwithstanding any provision
hereof, the services of PNC are not, nor shall they be construed as
constituting, legal advice or the provision of legal services for or on behalf
of the Fund or any other person. Neither this Agreement nor the provision of
services under this Agreement establishes or is intended to establish an
attorney-client relationship between the PNC and Fund or any other
person.
(e) The
Fund will provide such information and documentation as PNC may reasonably
request in connection with services provided by PNC to the Fund.
(f) This
Agreement shall be deemed to be a contract made in Delaware and governed by
Delaware law, without regard to principles of conflicts of law.
(g) If
any provision of this Agreement shall be held or made invalid by a court
decision, statute, rule or otherwise, the remainder of this Agreement shall not
be affected thereby. This Agreement shall be binding upon and shall
inure to the benefit of the parties hereto and their respective successors and
permitted assigns. Except as may be explicitly stated in this Agreement, (i)
this Agreement is not for the benefit of any other person or entity and (ii)
there shall be no third party beneficiaries hereof.
(h) To
help the U.S. government fight the funding of terrorism and money laundering
activities, U.S. Federal law requires each financial institution to obtain,
verify, and record certain information that identifies each person who initially
opens an account with that financial institution
on or after October 1, 2003. Certain of PNC’s affiliates are financial
institutions, and PNC may, as a matter of policy, request (or may have already
requested) the Fund’s name, address and taxpayer identification number or other
government-issued identification number, and, if such party is a natural person,
that party’s date of birth. PNC may also ask (and may have already asked) for
additional identifying information, and PNC may take steps (and may have already
taken steps) to verify the authenticity and accuracy of these data
elements.
12
IN
WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed as
of the day and year first above written.
PNC
GLOBAL INVESTMENT
|
|
SERVICING
(U.S.) INC.
|
|
By:
_________________________
|
|
Title:
_________________________
|
|
FAIRHOLME
FUNDS, INC.
|
|
By:
_________________________
|
|
Title:
_________________________
|
|
FAIRHOLME
CAPITAL MANAGEMENT, LLC
|
|
(with
respect to Section 9 only)
|
|
By:
_________________________
|
|
Title:
_________________________
|
|
13
EXHIBIT
A
THIS
EXHIBIT A, dated as of _________, 2008 is Exhibit A to that certain
Administration and Accounting Services Agreement dated as of ________, 2008 by
and among PNC Global Investment Servicing (U.S.) Inc., Fairholme Funds, Inc. and
Fairholme Capital Management, L.L.C. (which is a party to the Agreement with
respect to Section 9 only).
Portfolios
The
Xxxxxxxxx Xxxx
14
APPENDIX
A
Definitions
As
used in this Agreement:
|
(a)
|
“1933
Act” means the Securities Act of 1933, as
amended.
|
|
(b)
|
“1934
Act” means the Securities Exchange Act of 1934, as
amended.
|
|
(c)
|
“Authorized
Person” means any officer of the Fund and any other person duly
authorized by the Fund’s Board of Directors to give Oral Instructions or
Written Instructions on behalf of the Fund. An Authorized
Person’s scope of authority may be limited by setting forth such
limitation in a written document signed by both parties
hereto.
|
|
(d)
|
“Oral
Instructions” mean oral instructions received by PNC from an
Authorized Person or from a person reasonably believed by PNC to be an
Authorized Person. PNC may, in its sole discretion in each
separate instance, consider and rely upon instructions it receives from an
Authorized Person via electronic mail as Oral
Instructions.
|
|
(e)
|
“SEC”
means the Securities and Exchange
Commission.
|
|
(f)
|
“Securities
Laws” means the 1933 Act, the 1934 Act and the 1940
Act.
|
|
(g)
|
“Shares”
means the shares of common stock of any series or class of the
Fund.
|
|
(h)
|
“Written
Instructions” mean (i) written instructions signed by an Authorized
Person (or a person reasonably believed by PNC to be an Authorized Person)
and received by PNC or (ii) trade instructions transmitted (and received
by PNC) by means of an electronic transaction reporting system access to
which requires use of a password or other authorized
identifier. The instructions may be delivered electronically
(with respect to sub-item (ii) above) or by hand, mail, tested telegram,
cable, telex or facsimile sending
device.
|
15
EXHIBIT
B
1. Definitions. The
terms in quotation marks below shall have the meanings ascribed to them below
for purposes of this Exhibit B only (the “Exhibit”). Capitalized
words used in this Exhibit not defined in this Exhibit shall have the meanings
ascribed to them elsewhere in the Agreement:
“Agreement”
means the Administration and Accounting Services Agreement, dated as of
_________, by and between PNC, Fairholme Funds, Inc. and Fairholme Capital
Management, LLC.
“Xxxxxx”
means Xxxxxx Analytics, LP, a Pennsylvania limited partnership.
“Data
Sources” means one or more third party fund custodians or other sources
of relevant financial information.
“Documentation”
means the user documentation, if any, for the System.
“Fees”
has the meaning set forth in Section 6(a).
“Fund
Users” means certain of the Fund’s employees, including Fund management
and administrative personnel, and individuals otherwise engaged by or affiliated
with the Fund or its affiliates, as the Fund deems necessary.
“Intellectual
Property Rights” has the meaning set forth in Section
2(b)(ii).
“Internet”
means the communications network comprised of multiple communications
networks linking education, government, industrial and private
computer networks.
“License”
has the meaning set forth in Section 2(a).
“PNC”
means PNC Global Investment Servicing (U.S.) Inc., Massachusetts
corporation.
“Processed
Data” has the meaning set forth in Section 4(a).
“Raw
Data” means certain financial information from Data sources that the Fund
desires to use with the System.
“Schedule”
refers to any schedule attached to this Agreement, or any subsequently prepared
document which the parties agree in writing to be considered a
Schedule.
“Services”
means the professional and other services related to the System specified on
Schedule
A attached hereto.
“Special
Customizations” has the meaning set forth in Section
5(a)(iii).
“Specifications”
means Xxxxxx’ current published specifications for the System.
“System”
means the products specified on Schedule
A attached hereto accessed through Xxxxxx’ web-based services (together
with any related applications and databases and the Website).
“System
Information” means all information, reports, manuals, publications and/or
services, and all research, analysis, ratings, and data contained therein
furnished by Xxxxxx to the Fund in connection with this
Agreement, as well as any results or output generated by the System in
connection with this Agreement.
16
“Term”
means the Initial Term and any Renewal Terms.
“Third Party
Sites” has the meaning set forth in Section 2(a).
“Website”
means the Internet webpages hosted and maintained by Xxxxxx for the
Fund.
2.
|
Services;
License.
|
(a) Grant of
Access Licenses. PNC, on behalf of Xxxxxx, hereby grants to
the Fund a non-exclusive, non-transferable limited license to access, use and
display the System during the Term solely for its own internal operations as
contemplated by this Exhibit. Each Fund User shall have a limited
personal, non-exclusive, non-transferable license to access, use and display the
System during the Term solely for the purposes contemplated by this
Exhibit. The foregoing Fund and Fund User access licenses are
referred to collectively in this Exhibit as the “License.”
Actual access to the System by the Fund or any Fund User will be subject to the
use of login names and security passwords as described in Section
2(c). If the System implemented for the Fund permits access to
the services and web sites of third parties (“Third Party
Sites”), such Third Party Sites shall be governed by the terms and
conditions contained at such Third Party Sites. This Exhibit does not
confer any right to use or access any Third Party Sites and any such right of
use and access can only be granted pursuant to the terms and conditions
contained at the Third Party Sites. For the avoidance of doubt, the
License shall immediately terminate upon the termination of the Agreement or
this Exhibit.
(b) Limitations
on Access License. In addition to the limitations described in
Section 2(a) above, the License is limited as follows:
(i) Neither
the Fund nor any Fund User may in any way sell, lease, rent, license, sublicense
or otherwise distribute the Services, the System, the System Information or any
part thereof or the right to use the Services, the System, System Information or
any part thereof to any person or entity.
(ii) Except
for the License and as may otherwise specifically be described herein, PNC does
not by this Exhibit grant to the Fund or any Fund Users any right, title or
ownership interest in and to the System or in any related intellectual property
rights in and to the System, including, without limitation, any software, source
code, designs, formulas, procedures, methods, apparatus, ideas, inventions,
creations, improvements, works of authorship or other similar materials,
copyrights, patents, trade secrets, trademarks, service marks, trade names and
other proprietary rights relating thereto (collectively, “Intellectual
Property Rights”).
(c) Passwords. Upon
execution of the Agreement, PNC will authorize the Fund to assign user names and
passwords to Fund Users to access the System solely in order to make use of the
System as contemplated by this Exhibit. Neither the Fund nor any Fund
User may assign or disclose user names or passwords to any third
party. In the event of any unauthorized use of user names and/or
passwords, including, without limitation, permitting any person/firm not
associated with the Fund access to the System through a Fund-controlled user
name and/or password, PNC or Xxxxxx shall have the right to immediately (and
without notice) suspend or revoke any Fund User’s access to the
System. The parties acknowledge that violation of this Section would
cause irreparable harm to PNC and Xxxxxx not adequately compensable by monetary
damages and, accordingly, injunctive relief shall be available to PNC and Xxxxxx
without necessity of posting bond, to prevent any actual or threatened
violations. PNC and Xxxxxx’ rights and remedies set forth herein are
in addition to, and not in lieu of, any and all other rights and remedies
available to PNC and Xxxxxx at law or in equity. The Fund will
notify PNC immediately when a Fund User is no longer affiliated with the
Fund. However, it will be the responsibility of the Fund to eliminate
user files for any Fund User who is no longer employed or engaged by the
Fund.
17
3.
|
Fund
Cooperation.
|
(a) The
Fund will make its employees, directors and trustees and all other Fund Users
available to PNC and/or Xxxxxx in connection with customizing the System for the
Fund (e.g., the initial System dashboards in accordance with the Fund’s approved
metrics, threshold values, data sources, measurement frequency, and access
levels).
(b) The
Fund shall provide, and shall cause all applicable Data Sources to provide, to
PNC and/or Xxxxxx the documents to be linked to System dashboards as well as the
Raw Data that are the basis for dashboard metrics.
(c) The
Fund shall provide PNC and/or Xxxxxx access to, or authorization for access to,
the Raw Data and shall direct each Data Source to provide such data to Xxxxxx’
third-party data vendor(s) in accordance with PNC and/or Xxxxxx’
instructions. The Fund shall ensure that such Raw Data is
de-identified (i.e., stripped of personally identifying
information). The Fund covenants and agrees that neither the Fund nor
any Data Source will provide or grant to PNC and/or Xxxxxx or any PNC and/or
Xxxxxx’ third-party data vendor access to any information that is subject to any
privacy law.
(d) The
Fund shall have no right, title or interest in such data or data Xxxxxx
purchases from third-party sources, even if such data is used to drive the
System indicator displays, as such rights will be controlled by the agreements
between Xxxxxx and such third-party sources.
4. Processing
of Data.
(a) The
Fund and Fund Users will use the System to obtain financial performance
information (the “Processed
Data”) processed and/or created by Xxxxxx. In order for Xxxxxx
to create this Processed Data, Xxxxxx requires that Raw Data be fed to Xxxxxx
electronically from Data Sources selected by the Fund. To facilitate this,
during the Term, the Fund:
(i) Hereby
grants to Xxxxxx the right to download, store and use the data to be provided by
one or more Data Sources;
(ii) Shall
execute and deliver to PNC and/or Xxxxxx such instruments as may from time to
time be required by such Data Sources in order for Xxxxxx to download, store,
access and use the Raw Data;
(iii) Shall
be responsible for any and all costs and expenses of providing Xxxxxx with
access to the Raw Data during the Term, including, without limitation, any and
all access fees charged by the Data Sources; and
(iv) Shall
be responsible for obtaining any third-party consents that may be required for
use of the Raw Data under applicable law.
18
5. Enhancements
and Modifications.
(a) During
the Term, PNC will make available to the Fund and Fund Users enhancements to the
System as follows:
(i) Updates. At
no additional charge, modifications to the System, as and when released by
Xxxxxx, for the purpose of servicing or correcting any problems, errors or
defects relating to the System, or enabling the System to support new protocols
or new operating systems with which it is designed to interface.
(ii) Enhancements. At
no additional charge, unless such services are not included in the Services
described in Schedule
A attached hereto, new features, routines, procedures and capabilities of
the System that Xxxxxx makes generally available to its clients as part of its
standard maintenance services.
(iii) Special
Fund Customizations. At the request of the Fund, if such
request is accepted in writing by PNC and/or Xxxxxx, Xxxxxx shall develop
specific customizations not included as part of the standard System (“Special
Customizations”) for an additional fee charged at Xxxxxx’ then-standard
development rates. The parties agree to use commercially reasonable
efforts to make available sufficient personnel and other resources to develop
and implement the Special Customizations to the System in a timely and efficient
manner. Without limiting the foregoing, the Fund agrees to provide
all assistance reasonably requested by PNC and/or Xxxxxx in connection with the
design and testing of customized functionality requirements and
conversion/interfacing of data for use with the System.
(iv) New
functionality. PNC and/or Xxxxxx may from time to time offer
enhancements to the System, not specifically requested by the Fund, that add
significant additional functionality, capabilities or services. The Fund shall
determine whether to accept such new functionality in its sole discretion.
Should the Fund decide to accept such new functionality, it will be made
available to the Fund for a fee to be mutually agreed upon in
writing.
6.
|
Fees,
Taxes, Invoices
|
(a) Fees. For
the services made available by PNC pursuant to this Exhibit, the Adviser, on
behalf of the Fund, shall pay to PNC the fees (the “Fees”)
provided for in the writing referenced in Section 9(a) of the Agreement (the
“Fee
Agreement”). Such Fees are exclusive of and do not include any
taxes, duties, or similar charges. The Adviser, on behalf of the
Fund, agrees to pay or reimburse PNC for all federal, state, dominion,
provincial, or local sales, VAT, use, personal property, import, export, excise
or other taxes, fees, or duties arising out of this Exhibit or the transactions
contemplated by this Exhibit, except that the Adviser and/or the Fund shall have
no liability for taxes on the net income of any other party. PNC reserves the
right to pass through and invoice the Adviser, on behalf of the Fund, for
increases in such fees imposed by Xxxxxx upon 30 days’ advance notice (such
increases not to occur more than once a calendar year) or upon renewal of the
Agreement. If the Fund does not consent to such fee increases, then
the Fund’s sole and exclusive remedy is to terminate Services under this Exhibit
and pay all amounts due and owing through the date of such
termination.
(b) Special
Customizations. Unless otherwise agreed upon in writing by PNC
and the Fund, all fees (if any), expenses and other charges billable to the
Adviser, on behalf of the Fund, for Special Customizations will be invoiced to
the Adviser, on behalf of the Fund, as mutually agreed in writing.
19
(c) Tax. The
Fees are exclusive of all taxes, levies or duties, and the Adviser, on behalf of
the Fund, shall be responsible for payment of same, excluding only U.S. taxes
based upon PNC’s or Xxxxxx’ income. If PNC and/or Xxxxxx has the
legal obligation to pay or collect taxes for which the Fund is responsible
pursuant to this Exhibit, the appropriate amount shall be invoiced to and paid
by the Adviser, on behalf of the Fund, unless the Fund provides PNC with a valid
tax exemption certificate authorized by the appropriate taxing
authority.
(d) Invoice
Procedure. All Fees will be invoiced to the Adviser, on behalf
of the Fund, in accordance with the payment schedule specified in the Fee
Agreement. If the Fee Agreement does not include a Fee payment schedule, the
Fees will be invoiced on a monthly basis. In addition, unless
otherwise agreed upon in writing by PNC and the Fund, all other fees (if any),
expenses and other charges billable to the Fund will be invoiced to the Adviser,
on behalf of the Fund, on a monthly basis. The Adviser, on behalf of
the Fund, shall pay all Fees and additional invoiced amounts in full without any
right of set-of or deduction. Any invoice that remains unpaid more
than thirty (30) days after the invoice date shall bear interest from the
invoice date at the lesser of one and one-half percent (1.5%) per month or the
highest amount allowed by applicable law.
7.
|
Proprietary
Rights.
|
(a) Raw
Data. All Raw Data shall at all times be owned by and remain the property
of either the Data Sources or the Fund, as their rights and interests may
appear; provided that PNC and Xxxxxx shall have the right to copy, store,
display, modify or otherwise make use of such data as necessary to fulfill its
obligations under this Exhibit. Upon any termination of this Exhibit,
PNC and Xxxxxx shall cease to use or process any Raw Data and, upon the written
request and expense of the Fund and subject to the rights of the Data Sources
from which the Raw Data was obtained, shall deliver the Raw Data to the Fund in
whatever format, if any, it exists at that time, provided that the Fund
acknowledges that neither PNC nor Xxxxxx shall have any obligation to retain or
store Raw Data. Notwithstanding the foregoing, PNC and Xxxxxx shall
be permitted to maintain a copy of the Raw Data solely for archival or record
retention purposes or as otherwise required by applicable laws or
regulations.
(b) Processed
Data. All Processed Data shall at all times remain the
exclusive property of the Fund, provided that PNC and Xxxxxx shall have the
right to copy, store, display, modify or otherwise make use of such Processed
Data as necessary to fulfill its obligations under this Exhibit and as otherwise
specified herein. Notwithstanding the foregoing, PNC and Xxxxxx shall
be permitted to maintain a copy of the Processed Data solely for archival
purposes or as otherwise required by applicable laws or
regulations.
(c) System. Subject
to the limited licenses and rights specifically granted to the Fund herein, the
System shall at all times remain the exclusive property of Xxxxxx or its
affiliates, free from any claim or retention of rights thereto on the part of
the Fund, Fund Users or any other person or entity
whatsoever. Neither the Fund nor any Fund User is authorized to sell,
rent, lease, lend, assign, sublicense or otherwise transfer any rights in or to
the System, to reproduce the System, or to modify, reverse engineer, decompile
or disassemble the System or any part thereof or otherwise attempt to derive
source code therefrom, and shall not authorize any third party to do any of the
foregoing. Except as otherwise specifically provided herein, nothing
in this Exhibit shall be construed to grant to the Fund, any Fund Users or any
other person or entity any right, title or ownership interest in and to the
System or any Intellectual Property Rights relating thereto.
(d) Works Not
Made for Hire. The System, whether or not subject to
protection under federal copyright or other law, shall not constitute “work made
for hire” (as that term is defined in the United States Copyright Act, 17 U.S.C.
101), all rights to which are owned by Xxxxxx or its affiliates; and, in any
event, the Fund hereby assigns to Xxxxxx any and all of its rights, title and
interest therein.
20
(e) Future
Proprietary Rights. Xxxxxx’ development of the System and
performance of this Exhibit may result in the development by Xxxxxx of new
proprietary trade secrets, concepts, methods, techniques, processes, adaptations
and ideas. Except as otherwise specifically provided herein, the
parties agree that the foregoing shall belong exclusively to
Xxxxxx.
(f) Nonexclusivity. All
rights not expressly granted under this Exhibit are reserved by PNC and Xxxxxx,
including but not limited to the right to contract with any other parties for
services similar to those being performed under this Exhibit.
8. Disclaimers. EXCEPT
AS SET FORTH IN THIS EXHIBIT, PNC AND XXXXXX EXPRESSLY DISCLAIM, AND THE FUND
HEREBY EXPRESSLY WAIVES, ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A
PARTICULAR PURPOSE. PNC AND XXXXXX DO NOT WARRANT THAT THE SYSTEM WILL MEET THE
FUND’S REQUIREMENTS OR THAT THE OPERATION OF THE SYSTEM WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT ERRORS IN THE SYSTEM WILL BE CORRECTED. PNC’S AND XXXXXX’
LIMITED WARRANTY IS IN LIEU OF ALL LIABILITIES OR OBLIGATIONS OF PNC AND XXXXXX
FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE INSTALLATION, USE OR
PERFORMANCE OF THE SYSTEM. THE PARTIES AGREE THAT FAILURE TO PERFORM SERVICES IN
ACCORDANCE WITH THE SPECIFICATIONS SHALL NOT BE CONSIDERED A FAILURE OF THE
ESSENTIAL PURPOSE OF THE REMEDIES CONTAINED HEREIN. EXCEPT FOR THE ABOVE LIMITED
WARRANTY, THE ENTIRE RISK OF THE SYSTEM’S QUALITY AND PERFORMANCE, AND DECISIONS
MADE BASED ON USE OF THE SYSTEM, IS WITH THE FUND.
9. Xxxxxx
Rights. Xxxxxx is an intended third-party beneficiary of the
provisions of this Exhibit which specifically reference Xxxxxx.
10. Limited
Scope of Exhibit. The terms of this Exhibit shall be construed
to apply solely with respect to the rights and obligations of the parties as set
forth in this Exhibit.
[end
of Exhibit B]
21
SCHEDULE
A
System and
Services
The
System includes the following:
|
•
|
Intelligent
Dashboard™ display will include metrics to be agreed-upon by the parties.
These metrics will be grouped to Categories agreed upon by the parties
(i.e. IRS, SEC, and Prospectus
Compliance).
|
|
•
|
System
maintenance utilities.
|
|
•
|
Dashboard
maintenance and set up utilities.
|
|
•
|
Compliance
Vault file management, storage and organization
tool.
|
|
•
|
Email
management utility.
|
|
•
|
The
data analysis utility which drives the dashboard
display.
|
The
Services include the following professional services:
|
•
|
The
Fees include initial setup to:
|
|
o
|
Work
with the Fairholme to gather the associated
data.
|
|
o
|
Set
up initial Fund Users.
|
|
o
|
Establish
the dashboard components, which will require
–
|
|
§
|
Defining
metrics to be displayed.
|
|
§
|
Adding
contact information for users.
|
|
§
|
Defining
metric threshold values.
|
|
§
|
Setting
up “Compliance Vault” menus.
|
|
o
|
Attach
documents provided by Fairholme to the appropriate
metrics.
|
|
o
|
Conduct
User training at Fairholme’s principal office or by phone or at a mutually
convenient site.
|
The
Services include the following maintenance services:
•
|
Web
site maintenance as well as of the utilities associated with the
System.
|
•
|
Maintenance
of Fund-specific customization (i.e., once customization is performed by
Xxxxxx in a time and materials
basis).
|
•
|
Access
to new features, routines, procedures, capabilities of the System that
Xxxxxx makes generally available to its
clients.
|
•
|
Quarterly
user file clean up, archiving non-essential documents, archiving
dashboards, updating Fund contacts, updating web site links to Fund
material.
|
•
|
Upon
notice to Xxxxxx of any errors, during its normal business hours Xxxxxx
will use reasonable efforts to correct such errors which are reproducible
and verifiable by Xxxxxx, excluding any errors caused by uses of the
System which were not in accordance with its
Specifications.
|
The
Services include the delivery of the following:
•
|
Customized
display of the Intelligent Dashboard for layout, look, feel and texture,
as requested in writing by Fairholme and accepted by
Xxxxxx.
|
•
|
Secure
user access.
|
•
|
Documents
linked to the Intelligent
Dashboard.
|
•
|
The
functionality to audit the data, which functionality Xxxxxx provides
System users generally.
|
22