MASTER SERVICES AGREEMENT
EXHIBIT
10-72
This
Master Services Agreement (the “Agreement”) is made this 2nd day of
July, 2008 by and between En Pointe Technologies Inc., a Delaware Corporation
(“En Pointe”) with its principal place of business at 00000 X. Xxxxxxxx Xxxxxx,
Xxxxxxx, Xxxxxxxxxx 00000-0000, En Pointe Technologies Sales, Inc., a Delaware
corporation and wholly-owned subsidiary of En Pointe (“En Pointe Sales”)
with its principal place of business at 00000 X. Xxxxxxxx Xxxxxx, Xxxxxxx,
Xxxxxxxxxx 000000-0000 and En Pointe Global Services, LLC, a California limited
liability company and wholly-owned subsidiary of En Pointe Sales (“EPGS”) with
its principal place of business at 00000 X. Xxxxxxxx Xxxxxx, Xxxxxxx, Xxxxxxxxxx
00000-0000. En Pointe and EPGS are sometimes referred to as a “Party”
or the “Parties.
1.
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Purpose: The
purpose of this Agreement is to set forth the terms and conditions whereby
En Pointe, through itself or through its wholly-owned subsidiary, En
Pointe Sales, will perform certain services, including, without
limitation, administrative, corporate, information technology, engineering
and other services (“Services”) to
EPGS.
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2.
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Relationship
of the Parties: Each Party is an independent contractor under
this Agreement. Nothing herein shall be deemed to create an
employer-employee relationship between En Pointe and
EPGS. Neither Party shall have the authority to incur,
and shall not incur, any obligations of any kind in the other’s name
without the other Party’s the express written
consent.
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3.
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Term: The
term of this Agreement shall be from July 2, 2008 through June 30, 2011
unless otherwise terminated by the parties (the “Initial
Term”). This Agreement shall automatically renew for three year
terms unless otherwise terminated as set forth
below.
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4.
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Termination:
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a) This
Agreement may be terminated only by mutual agreement of the parties during
the Initial Term. After the expiration of the Initial Term, or
during any renewal term, this Agreement may be cancelled by either party,
with or without cause, by giving the other party ninety (90) days prior
written notice in accordance with the Notice paragraph of this
Agreement. Such Notice shall declare a specific date for
termination.
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b) Either
party may terminate this agreement for material breach of the other party,
which material breach has not been cured within sixty (60) days after
receipt of written notice thereof.
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c) Each
Party will, notwithstanding any termination notice, fulfill its
pre-termination obligations in good faith, including but not limited to En
Pointe’s obligation to provide the Services and EPGS’ obligations to pay
for the Services pursuant to the Statements of Work attached hereto as
Exhibits B, C, D, E and F. During the 60-day cure period for
termination due to breach, each party will continue to perform its
obligations under the
Agreement.
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5.
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Provision
of Services:
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a) EPGS
will receive and En Pointe will provide the Services pursuant to the Statements
of Work attached hereto as Exhibits B, C, D, E and F. Each Statement
of Work involving Services will describe the Services to be received by EPGS and
to be provided by En Pointe, the obligations of each Party, and the fees to be
paid by EPGS for the Services. In the event of any conflict in terms
between this Agreement and any Statement of Work, the Statement of Work will
supersede.
b) En
Pointe shall use commercially reasonable efforts to provide the Services to EPGS
in a good and professional manner with the same quality, workmanship and timing
as such Services were provided by En Pointe prior to the Effective Date hereof.
En Pointe will have sufficient assets and resources to provide all Services
hereunder.
c) If
En Pointe fails to timely provide the Services in accordance with this
Agreement, EPGS may, in its sole and absolute discretion, elect to (i) request
the re-performance of the Services after EPGS notifies En Pointe in writing of
the non-performance, or (ii) in the event that En Pointe fails to re-perform the
Services within ten (10) days after receipt of such written notice, (a)
terminate this Agreement in accordance with Section 4(b), or (b) request that En
Pointe engages a third party to perform such Services, provided, however, that
EPGS shall pay to En Pointe the lesser of the costs incurred by En Pointe in
connection with the third party performance, and the costs charged by En Pointe
for providing such Services as set forth on the applicable Statement of
Work.
6.
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Changes
to Statements of Work: Should EPGS wish En Pointe to
perform Services different than those set forth in any
Statement of Work, then the parties shall execute a Change Order,
Extension, Renewal (collectively “Change Orders”) or other document
specifically setting forth the modifications to any Statement of Work and
the terms and conditions relating thereto. Change Orders will
state the description of the services to be performed, the period of
performance, price changes, if any, and such other terms and conditions as
the parties shall determine at that time and shall be signed and dated by
authorized representatives of both parties and attached to the applicable
Statement of Work.
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7.
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Payment
for the Services:
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a) Unless
otherwise set forth in an Exhibit to this Agreement, including in any Statement
of Work, En Pointe shall invoice EPGS monthly, in advance, for the Services
provided, which shall include any sales, transfer or similar taxes required to
be paid with respect to the Services provided herein.
b)
Unless otherwise set forth in an Exhibit to this Agreement, including in any
Statement of Work, EPGS shall pay En Pointe no later than thirty (30) days from
EPGS’ receipt of an invoice. Any amount remaining unpaid after such
30-day period shall accrue interest as of the end of such 30 days at the rate of
one percent (1.0%) per month until paid. EPGS failure to pay
undisputed invoices within sixty (60) days from the date due will constitute a
material breach of this Agreement. En Pointe reserves the right to
suspend the delivery of the Services for non-payment by EPGS. For purposes of
this Agreement “non payment” shall mean failure of EPGS to pay any undisputed
invoice within ten (10) days of receiving a Notice of Intent to Suspend Services
for Non-Payment from En Pointe, provided that such Notice of Intent to Suspend
Services for Non-Payment was received after expiration of the 60 day cure
period.
8.
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Timeliness
of Performance: En Pointe understands that time is of the
essence with respect to its performance of its obligations under this
Agreement in order for EPGS to meet its schedules and
commitments. En Pointe shall be excused from performance
hereunder only for the period and to the extent that it is prevented from
performing the Services, in whole or in part, as a result of delays caused
by EPGS, failure
of EPGS to provide En Pointe information or access required to perform the
Services, acts of God, or by acts
of war, terrorism or natural disasters or other causes beyond En Pointe’s
reasonable control that En Pointe could not have prevented by reasonable
precautions
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9.
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Client
Facilities: EPGS shall make available for use by En Pointe in
performing the Services, EPGS equipment, documentation, computer
facilities, building access, and such employee services as En Pointe may
reasonably require to perform the Services, including facilities (if
applicable) in which En Pointe may store its tools and equipment and to
which En Pointe shall be provided a key and/or lock dedicated solely to En
Pointe.
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10.
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Confidential
Information: Prior to or concurrently with execution of this
Agreement by the Parties, the Parties shall execute a Mutual
Non-Disclosure and Non-Solicitation Agreement substantially in the form of
Exhibit A hereto.
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11.
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Intellectual
Property:
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a) Each
Party shall retain all right, title and interest in and to any inventions,
discoveries, tools, or improvements are owned by such Party as of the Effective
Date hereof.
b)
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En
Pointe shall promptly notify EPGS of any invention or discovery En Pointe,
solely or jointly with others, conceives, develops or reduces to practice
related to the performance of Services hereunder (each, an “EPGS
Invention”).
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c)
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No
Infringement: En Pointe warrants that it has all necessary
rights to provide the Services, including the right to use all software
used to provide the Services, and agrees to indemnify and hold EPGS
harmless from any claim, liability, or expense arising from the breach of
the foregoing warranty.
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12.
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Records
and Inspections.
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a) En
Pointe shall keep and maintain accurate records (together with all supporting
documentation) in connection with the performance of the Services hereunder
(collectively, the “Records”), and shall keep and maintain all Records for a
period of no less than three (3) years or such longer time required by
applicable law or requested by EPGS in writing. EPGS, or an
authorized representative of EPGS, shall have the right to inspect and copy the
Records at any time upon reasonable notice and during normal business
hours.
b) En
Pointe shall promptly give notice to EPGS in the event of any governmental audit
or inspection of En Pointe pertaining to the performance of Services or the
payment therefore. En Pointe shall provide EPGS with copies of all
communications with the governmental department or agency conducting such audit
or inspection, insofar as such communication pertains to the Services or the
payment of consideration therefore.
13.
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Insurance: En
Pointe warrants that it carries and will maintain, for the entire term of
this Agreement and any renewals or extensions of this Agreement and/or any
Statement of Work, sufficient Workers Compensation, public and
professional liability, and property damage insurance sufficient to
protect against related liability which may arise during the performance
of the Services described in any Statement of Work. Such
insurance shall be primary to and not contributing with any other
insurance or self-insurance programs maintained by either En Pointe or
EPGS, and such insurance shall be maintained at En Pointe’s own
expense.
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14.
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Indemnification.
Each Party warrants that it will be responsible for its own
actions. Each Party shall indemnify, hold harmless and, upon
the other Party’s request defend (including its directors, officers,
employees, and agents), from and against all claims and losses of any
kind, including reasonable attorneys’ fees and costs, in connection with,
in whole or in part:
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a) Any
negligent act or omission by or any willful misconduct on the part of a Party in
the performance of its obligations under this Agreement or under any Statement
of Work except to the extent that the same is caused by any negligent act or
omission of the other Party, or their respective employees and/or
agents;
b) Either
Party’s failure to comply with any applicable Federal, State, or local law or
regulation;
c) Any
bodily injury, personal injury, or property damage to the extent caused by a
Party’s negligence or willful misconduct;
d) Any
third-party claims for infringement of any United States patent, trade secret,
copyright, trademark, service xxxx, trade name, or other proprietary rights
alleged to have occurred related to the Services performed by En Pointe;
or
d) Any
assessment or penalty in the event any taxing authority makes a claim or
determination against EPGS based on En Pointe’s status as an independent
contractor.
15.
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Limitation
of Liability:
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a) Where
En Pointe is not the manufacturer of hardware or publisher of software products
that may be used in the performance of the Services, En Pointe provides no
warranty on such products whether with respect to their design, performance,
functionality or compatibility with any End-User’s system except as specifically
provided in the Statement of Work. Any third-party hardware or
software provided in connection with the Services is strictly subject to the
manufacturer or publisher warranty, repair, return, and replacement
policies.
b) Except
for En Pointe’s indemnification obligations set forth in Sections 12 and 15,
EPGS agrees that En Pointe’s liability for damages, if any, regardless of the
form of action, shall not exceed the total amount paid for the Services pursuant
to the Statement of Work out of which the claim arose.
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c) En
Pointe shall not be liable to EPGS or to any third party for any negligent
act or omission by EPGS for any claim that EPGS violated any Federal,
State, or local law or regulation. En Pointe shall not be liable to EPGS
(or any of EPGS customers or any third party) for any delay in
performance or any failure in performance hereunder caused in whole or in
part by reasons beyond the control of En Pointe, including, but not
limited to EPGS failure to furnish necessary information with respect to
details known only to, or to be determined by EPGS, or other delays or
failures due to EPGS failure to provide equipment, access to equipment or
other materials necessary to perform the Services. En Pointe does not make
any express or implied warranties, including, but not limited to, the
implied warranties of merchantability and fitness for a particular
purpose, for any work product produced in conjunction with, or as a result
of, delivery of the
Services.
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NEITHER
EN POINTE NOR EPGS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, GOOD WILL, OR LOST DATA,
EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH
DAMAGES.
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16.
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Governing
Law and Venue: This Agreement will be governed by the laws of
the State of California. The parties, by their signatures
hereto, consent and agree that all proceedings related to the subject
matter of this Agreement shall be maintained in the City of Los Angeles
County of Los Angeles. Jurisdiction and venue shall
lie exclusively in Los Angeles County unless the parties mutually agree
otherwise.
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17.
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Compliance
with Laws: Each Party warrants that it shall comply with all
Federal, State, and local laws and regulations, including U.S. export
regulations, as the same shall be applicable to each Party in the
performance of or use of any Services deliverable, and shall indemnify and
hold the other Party harmless from any violation of such laws and
regulations.
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18.
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Assignment:
Neither En Pointe nor EPGS
may assign its rights nor obligations under this Agreement without the
prior written consent of the other Party which consent shall not be
unreasonably withheld. Either Party may, however, may Assign
this Agreement upon written notice to the other (i) pursuant to a merger
or change of control or (ii) to an assignee of all or substantially all of
such party’s assets.
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19.
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Severance: If
any provision of this Agreement is declared or found to be illegal,
unenforceable, or void then both parties shall be relieved of all
obligations arising under such provision, but only to the extent that such
provision is illegal, unenforceable or void. The remaining
provisions of this Agreement shall remain in full force and
effect.
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20.
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Notice: All
notices, required, or other communications required by this Agreement
shall be in writing and shall be effective upon delivery. Proof
of delivery shall be the applicable US Postal, Courier, or personal
proof-of-delivery documentation.
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If to En
Pointe: If
to EPGS
En Pointe
Technologies,
Inc. En
Pointe Global Services, Inc.
Att: Xxxxx
Xxxxx Att: Xxxxx
X. Xxxxxxxx
Chief
Financial
Officer
President
00000 X.
Xxxxxxxx
Xxxxxx 0000
Xxxxxx Xxxxxx #000
Xxxxxxx,
Xxxxxxxxxx
00000-0000 Xxxxxxx,
XX 00000
21.
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Approvals
and Similar Actions: Where agreement, approval, acceptance,
consent or similar action by either Party is required by any provision of
this Agreement, such action shall not be unreasonably delayed or
withheld.
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22.
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Entire
Agreement: This Agreement, together with its Exhibits,
terminates and supersedes any prior oral or written agreements between the
parties in regard to the Services and constitutes the entire understanding
between the Parties. No amendment, change, waiver or discharge
hereof shall be valid unless in writing and signed by an authorized
representative of the Party against which such amendment, change, waiver,
or discharge is sought to be
enforced.
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23.
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Exhibit
A: Mutual Non-Disclosure and
Non-Solicitation Agreement
Exhibit
B: Statement
of Work – Facilities/Locations
Exhibit
C: Statement
of Work – Branch & Data Center Telephony
Exhibit
D: Statement of Work – Information
Technology & InfrastructureServices
Exhibit
E: Special
Terms and Conditions
Exhibit
F: Statement
of Work – Offshore Services
SIGNATURES
TO FOLLOW
IN
WITNESS WHEREOF, the Parties have caused this Master Services Agreement to be
executed by their duly authorized representatives as of the date and year first
set forth above.
En
Pointe Technologies, Inc.
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En
Pointe Global Services, LLC
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By:
/s/ Attiazaz
"Xxx" Din
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By:
/s/ Xxxxx
Xxxx
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Print
Name and Title
Attiazaz
“Xxx” Din
President
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Print
Name and Title
Xxxxx
Xxxx
President
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September 2, 2008 | September 2, 2008 |
En
Pointe Technologies Sales, Inc.
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By:
/s/ Attiazaz
"Xxx" Din
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Print
Name and Title
Attiazaz
“Xxx” Din
President
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September 2, 2008 |
MUTUAL
NON-DISCLOSURE and NON-SOLICITATION AGREEMENT
This
Non-Disclosure and Non-Solicitation Agreement (“NDA”) is entered
into between En Pointe Technologies Sales, Inc. (“En Pointe”) and En
Pointe Global Services
LLC (“Subcontractor”).
The
Parties are considering entering into a business relationship during the course
of which it is expected the Parties will exchange certain proprietary and
confidential information (“Confidential
Information”), including but not limited to the following: Technical
information, which may include but is not limited to functional and technical
specifications, designs, drawings, analyses, research, reports, recommendations,
processes, computer software programs, software codes, methods, plans, ideas,
expertise, and intellectual property. The Parties may also consult
with one another in connection with and for exchange of business information
which may include but is not limited to service and product offerings, pricing
of product, services, and programs, marketing research and results, names of
customers and prospective customers, and the Parties’ financial
information, also deemed Confidential Information. The Parties,
further, may share other valuable Confidential Information designated, defined
or described by a Party as “confidential” or “secret” either orally or in
writing which is not specifically defined herein. Confidential
Information shall specifically include Confidential Information of a Customer of
either Party.
The
Parties specifically warrant that neither of them shall use, distribute,
disclose and/or appropriate for its own benefit or advantage the Confidential
Information of the other Party except to such of its own employees, legal and
financial advisors, or other agents or representatives demonstrating what is
commonly referred to as a “need to know”, without the express written consent of
the other Party in writing. For purposes of this paragraph, the term
“need to know” shall refer to information that is needed to carry out ones
duties as the representative or employee of a Party in the course of duties
performed within the context of the business relationship of the Parties and
work performed in connection therewith. . Both Parties shall use the
same degree of care in safeguarding the Confidential Information of the other
Party as it would in safeguarding its own Confidential
Information. The Party receiving Confidential Information shall
exercise due diligence to prevent any unauthorized use, disclosure, publication
or dissemination by its employees, agents, and representatives and shall, in
addition, require its employees, agents, and/or representatives to execute
additional or supplemental documents of non-disclosure upon the written request
of the other Party.Each Party, when providing Confidential Information, shall
identify such information as “Confidential” in a manner appropriate to the
material being disclosed, which may include but is not limited to handwritten
notes expressing the words “confidential” or “proprietary”, statements,
notations, and/or icons expressing confidentiality attached to documents or
computer-generated documents which may or may not be transferred to what is
commonly referred to as “hard” copy, or any other method of
reasonably communicating the confidential nature of the information being
disseminated, however disseminated.
For
purposes of this NDA the following shall not be considered confidential
information: Information already known or in the possession of a
Party prior to the execution of this NDA, information publicly known, in the
public domain or discernable by reasonable efforts through independent research
by a Party information received from any third Party or entity who was free to
disclose it and/or
information required to be disclosed under any federal or state law, rule,
regulation or by court order or in the course or any court
proceeding. Each Party specifically agrees that it will notify
the other Party of any legal proceeding requesting or requiring disclosure of
Confidential Information immediately upon receipt of notice to do
so.
Nothing in
this Non-disclosure Agreement will be construed to prohibit either Party from
engaging in the research, development, marketing, sale or licensing of any
product or service which is independently developed and produced without the use
of the other’s Confidential Information.
Confidential
Information shall remain confidential, subject to the provisions of this NDA for
a period of three (3) years from the date of execution of this agreement by the
last Party to place his name and date in the place so provided
herein.
The
Parties further acknowledge and agree that during the term of this NDA, neither
Party shall, directly or indirectly, hire or solicit or induce or assist any
third Party in hiring, soliciting or inducing any employee of either Party to
leave that Party’s employ and work for the other Party in the same or a similar
capacity. The Parties further acknowledge and agree that neither
Party shall interfere with, appropriate or convert to its own benefit or
account, disrupt or attempt to disrupt the relationship, contractual or
otherwise, between either Party and any customer or prospective customer that
has been identified to the other Party either by name or in such a manner as
there can be no doubt as to the customer or prospective customer’s identity, or
directly or indirectly, assist any third Party in doing so.
Within
10 business days of its receipt of such a request from the other, the receiving
Party will return to the disclosing Party all originals and copies of any
documents containing the other’s Confidential Information to which the receiving
Party has been given access under this NDA. The term “document” includes any
information fixed in any tangible medium of expression, in whatever form or
format.
The
Parties acknowledge and agree that breach of this NDA may cause irreparable harm
to the other Party and that remedies at law may be inadequate to redress any
threatened or actual violation of this NDA. Therefore the Parties
specifically agree that, in addition to any other relief that might be available
under law, either Party may enforce its rights by temporary and/or permanent
injunctive or declaratory relief. The prevailing Party in any such
action shall be entitled to recover its attorneys’ fees and costs together with
any expenses of enforcement.
The
Parties specifically agree that this NDA shall be governed by and construed in
accordance with the laws of the State of California without regard to the
principles of conflicts of law and any action arising out of this NDA or any
provision contained herein shall be initiated and maintained in a court of
competent jurisdiction of the State of California.
This
NDA represents the entire understanding between the Parties regarding the
subject of Confidential Information and neither Party assumes any obligation to
the other except those specified here. The Parties agree that this
NDA may not be modified or waived, unless that modification or waiver is in
writing and signed by an officer or other authorized representative of each
Party.
En Pointe
Technologies Sales, Inc.
By:
_ /s/ Attiazaz "Xxx"
Din_______ Dated:
_September 2,
2008_____
Attiazaz (“Xxx”) Din,
President______
Print
Name and Title
En Pointe Global
Services, LLC_______
Subcontractor
Legal Name
By: /s/ Xxxxx
Xxxx
Dated: _September 2, 2008_______
Xxxxx Xxxx,
President_______________
Print
Name and Title
Statement
of Work
Facilities
/ Locations
En
Pointe will provide facilities for performance of the Services at the following
locations, as follows:
I. Physical
Space: In consideration for fees set forth below, En Pointe
will provide space at the following locations:
A. Atlanta,
Georgia: For the period
July 1, 2008 through April 30, 2010, En Pointe will provide EPGS with
approximately 2970 square feet at the facility located at 0000 Xxxxxxxxx Xxxx,
Xxxxxxx Xxxxxxx 00000 for the fees set forth below.
1. Basic
Fees:
a. For
the period July 1, 2008 through 4/30/2010, EPGS shall pay En Pointe the total
sum of $124,247.00. Fees shall be payable on the first day of each
month, in advance, as follows:
Period: 7/1/2008
through 1/30/2009: $5500 per month
Period: 2/1/2009
through 1/30/2010: $5600 per month
Period: 2/1/2010
through 4/30/2010: $5800 per month
2. Additional
Fees:
In
addition to paying the Basic Fees set forth above, EPGS shall reimburse En
Pointe for additional Expenses and Taxes and such other fees as may be assessed
against En Pointe based on En Pointe’s pro-rata share of the facilities
(collectively “Additional
Fees”) associated with EPGS’s use of the Atlanta Facilities in an amount
equal to the amount invoiced to En Pointe by its Landlord, the summary of which,
will be provided upon request for informational
purposes only, for the prior year, if applicable, and set forth on Attachment
1-A attached to this Exhibit and incorporated herein by
reference. En Pointe will invoice EPGS annually for such Additional
Fees and provide a copy of En Pointe’s invoice to EPGS. EPGS will pay
En Pointe within thirty (30) days of receipt of such
invoice.
3. EPGS
warrants that it as been provided a copy of the Lease for the above described
premises, by and between En Pointe and its Landlord, and agrees to comply with
all of the terms and conditions of the lease, as related to EPGS use of the
designated space and/or a part thereof.
4. Insurance: EPGS
shall maintain the following insurance:
a)
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Commercial
General Liability Insurance for the facility and its appurtenances
providing, on an occurrence basis, a minimum combined single limit of
$2,000,000.00;
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b)
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Property/Business
Interruption Insurance written on an All Risk or Special Perils form, with
coverage for broad form water damage including earthquake sprinkler
leakage, at replacement cost value and with a replacement cost endorsement
covering all of EPGS trade fixtures, equipment, moveable partitions,
furniture, merchandise and other personal property within the facility
(“EPGS” property), and any improvements to the facility performed for or
for the benefit of EPGS;
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c)
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Workers’
Compensation Insurance in amounts required by State where the facility is
located; and
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d)
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Employer’s
Liability coverage of at least $1,000,000 per
occurrence.
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Any
company writing the above-described insurance shall have an A.M. Best rating of
not less than A-VIII. All Commercial General Liability Insurance
policies shall name En Pointe as an additional insured. All EPGS
insurance as described herein shall contain endorsements that the insurer(s)
shall give En Pointe at least thirty (30) days advance written notice of any
cancellation, termination, material change or lapse of
insurance. EPGS shall provide En Pointe Sales with a certificate of
insurance evidencing EPGS insurance prior to EPGS undertaking use of the
facility, and thereafter as necessary to assure that En Pointe always has
current insurance certificates evidencing such insurance.
EPGS
shall waive and cause their insurance carrier(s) to waive any and all rights of
recovery, claims, actions or causes of action for any loss or damage with
respect to EPGS property, leasehold improvements, the building in which the
facilities are located, or any contents thereof, including rights, claims,
actions, and causes of actions based on negligence, which loss or damage is (or
would have been, had the insurance required herein carried) covered by
insurance. EPGS shall name En Pointe and En Pointe Sales as an additional
insured on its Certificate of Insurance. Insurance Certificates shall
be provided to:
En
Pointe Technologies Sales, Inc.
ATT: Xxxxxx Xxxxxx,
Secretary
00000
X. Xxxxxxxx Xxxxxx
Xxxxxxx, XX 00000
EPGS
will be solely responsible for and liable for any damages to its personal
property, including but not limited to any trade fixtures, personal property,
equipment, and other moveable items (collectively “Personal
Property”). EPGS will maintain insurance covering its Personal
Property.
5. Utilities: EPGS
shall reimburse En Pointe for any and all water, gas, heat, light,
power, telephone (unless otherwise set forth in the Telephony and Circuitry
Exhibit) trash disposal, and other utilities supplied to the facilities, to the
extent of EPGS’s use of the facility which may be incurred in addition to the
Additional Fees described above.
B. Boise,
Idaho: For the period July 1, 2008 through October 31, 2008, En Pointe will provide
EPGS with space at the facility located at 0000 Xxxxxx Xxxx, Xxxxx 000, Xxxxx,
Xxxxx for the fees set forth below.
1. Basic
Fees:
a. For
the period July 1, 2008 through 10/31/2008, EPGS shall pay En Pointe
the total sum of $11,924.00. Fees shall be payable on the first day
of each month, in advance, as follows:
Period: 7/1/2008
through 10/31/2008: $2981 per month
2. Insurance:
a)
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EPGS,
at its expense, shall keep and maintain throughout the term of its use of
the facility, or any part thereof, in full force and effect a policy of
commercial general liability insurance, including contractual liability
insurance, insuring EPGS’ activities upon, in or about the facility,
building and land, against claims of bodily injury or death or property
damage or loss with a limit of not less than One Million ($1,000,000.00
per occurrence and Two Million ($2,000,000.00) in the
aggregate.
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b) | EPGS, at its expense, shall keep
and maintain throughout its use of the facility or any part thereof, in
full force and effect what is commonly referred to as “All Risk” or
“Special” coverage insurance (including earthquake and flood) on any EPGS
improvements in an amount not less than one hundred percent (100%) of the
replacement value thereof. EPGS “improvements” shall
mean any alterations, additions, or improvements installed in or about the
facility by or with En Pointe’s permission or otherwise permitted pursuant
to the Lease between En Pointe and its Landlord whether or not the cost
thereof was paid for by EPGS.
|
c)
|
EPGS
shall provide En Pointe Sales, prior to its commencement of the use of the
facility with a Certificate of Insurance evidencing the existence and
amounts of same, and naming En Pointe and En Pointe Sales as an additional
insured. No insurance policy required of EPGS hereunder shall
be cancelled or reduced in coverage except after forty-five (45) days
prior written notice to En Pointe, or ten days prior written notice to En
Pointe in the case of non-payment of
premium.
|
c) EPGS waives any and all rights of subrogation which
might otherwise
exist.
EPGS
will be solely responsible for and liable for any damages to its personal
property, including but not limited to any trade fixtures, personal property,
equipment, and other moveable items (collectively “Personal
Property”). EPGS will maintain insurance covering its Personal
Property.
Insurance
Certificates shall be provided to:
En
Pointe Technologies Sales, Inc.
ATT: Xxxxxx Xxxxxx,
Secretary
00000
X. Xxxxxxxx Xxxxxx
Xxxxxxx, XX 00000
3. Utilities: EPGS
shall reimburse En Pointe for any and all water, gas, heat, light,
power, telephone (unless otherwise set forth in the Telephony and Circuitry
Exhibit) trash disposal, and other utilities supplied to the facilities, to the
extent of EPGS’s use of the facility, which may be incurred in addition to the
Additional Fees described above.
C. Boulder,
Colorado: For
the period July 1, 2008 through June 30, 2010, En Pointe will provide EPGS with
approximately 1403 square feet at the facility located at 0000 Xxxxxx Xxxxxx,
Xxxxx 000, Xxxxxxx, Xxxxxxxx for the fees set forth below.
1. Basic
Fees:
|
a)
|
For
the period July 1, 2008 through June 30, 2010, EPGS shall pay En Pointe
the total sum of $64,092. Fees shall be payable on the first
day of each month, in advance, as
follows:
|
Period: 7/1/2008
through
6/30/2009 $2631
per month
Period: 7/1/2009
through
6/30/2010 $2710
per month
2.
|
EPGS
warrants that it as been provided a copy of the Lease for the above
described premises, by and between En Pointe and its Landlord, and agrees
to comply with all of the terms and conditions of the lease, as related to
its use of the premises or its part
thereof.
|
3. Insurance:
EPGS shall, at its sole cost and expense, obtain and maintain throughout its
period of use, on a full replacement cost basis, “all risk” insurance covering
all of EPGS inventory, furniture, furnishings, fixtures, equipment and all EPGS
improvements (whether or not installed by En Pointe or En Pointe’s Landlord) and
betterments located on or within the facility or the part thereof used by
EPGS. In additional EPGS shall obtain and maintain at its own
expense, comprehensive general public liability insurance providing coverage
from and against all loss or damage occasioned
by an accident or casualty on, about, or adjacent to the facility, including
protection against death, personal injury and property damage. Such
liability coverage shall be written on an “occurrence” basis, with limits of not
less than $1,000,000.00 combined single limit coverage. All policies
of insurance required to be carried by EPGS as described herein, shall be
written by an insurance company licensed to do business in the State of
Colorado, and shall name En Pointe and En Pointe Sales as an additional insured
and/or loss payee. Each policy shall not be changed without at
least thirty (30) days prior written notice to En
Pointe. Certificates evidencing the extent and effectiveness of all
EPGS insurance shall be delivered to En Pointe Sales to:
En
Pointe Technologies Sales, Inc.
ATT: Xxxxxx Xxxxxx,
Secretary
00000
X. Xxxxxxxx Xxxxxx
Xxxxxxx, Xxxxxxxxxx 00000
With
respect to any insurer providing fire and extended coverage with in connection
with EPGS obligations hereunder, shall include a waiver of any right of
subrogation any insurer may have against En Pointe or En Pointe’s landlord so
long as EPGS is empowered to grant such waiver under the terms of its insurance
policy or policies.
PGS
will be solely responsible for and liable for any damages to its personal
property, including but not limited to any trade fixtures, personal property,
equipment, and other moveable items (collectively “Personal
Property”). EPGS will maintain insurance covering its Personal
Property.
3. Utilities: Utilities: EPGS
shall reimburse En Pointe for any and all water, gas, heat, light,
power, telephone (unless otherwise set forth in the Telephony and Circuitry
Exhibit) trash disposal, and other utilities supplied to the facilities, to the
extent of EPGS’s use of the facility which may be incurred in addition to the
any Additional Fees if described above.
X. Xxxxxxxxxx
Xxxxx, Xxxxxxxxxx0: For the period July 1, 2008 through July
31, 2009, En Pointe will provide EPGS with approximately 1514 square feet
at the facility located at 00000 Xxxxx Xxxxxxxxx, Xxxxx 000 for the fees set
forth below.
1 Huntington Beach Lease pending for the period
specified at the quoted amount specified.
1. Basic
Fees. For the period July 1, 2008 through July 31, 2009, EPGS
shall pay En Pointe the total sum of $42,694.80. Fees shall be
payable on the first day of each month, in advance, as
follows:
Period
July 1, 2008 through July 31, 2009
|
$3558
per month
|
2. Additional
Fees.
In
addition to paying the Basic Fees set forth above, EPGS shall reimburse En
Pointe for additional Expenses and Taxes and such other fees as may be assessed
against En Pointe based on En Pointe’s pro-rata share of the facilities
(collectively “Additional Fees”) associated with EPGS’s use of the Huntington
Beach Facilities in an amount equal to the amount invoiced to En Pointe by its
Landlord, the summary of which, are provided for informational
purposes only, for the prior year, if applicable, are set forth on Attachment
1-A attached to this Exhibit and incorporated herein by
reference. En Pointe will invoice EPGS annually for such Additional
Fees and provide a copy of En Pointe’s invoice to EPGS. EPGS will pay
En Pointe within thirty (30) days of receipt of such invoice.
3. EPGS
warrants that it as been provided a copy of the Lease for the above described
premises, by and between En Pointe and its Landlord, and agrees to comply with
all of the terms and conditions of the lease, as related to EPGS use of the
designated space and/or a part thereof.
4. Insurance.
a)
|
Liability
Insurance. EPGS shall at EPGS expense, obtain and
keep
|
|
force
during the EPGS use of the facility, any extension of this Lease, a policy
of Comprehensive General Liability insurance utilizing an Insurance
Services Office standard form with Broad Form General Liability
Endorsement (GL0404), or equivalent, in an amount of not less than
$1,000,000 per occurrence of bodily injury and property damage
combined. Said policy of insurance shall insure EPGS, with En
Pointe and En Pointe Sales named as an additional insured(s) against
liability arising out of the use, occupancy or maintenance of the
facility.
|
b) Property
Insurance. EPGS shall, at EPGS expense, obtain and keep in force
during its use of the facility, for the benefit of EPGS, replacement cost fire
and extended coverage insurance, with vandalism and malicious mischief,
sprinkler leakage and earthquake sprinkler leakage endorsements, in an amount
equal to not less than 100% of the full replacement cost, as the same may exist
from time to time, of all of EPGS personal property, fixtures,
equipment and improvements.
c) Waiver
of Subrogation. EPGS hereby releases and relieves En Pointe and En
Pointe’s Landlord for direct or consequential loss or damage arising out of or
incident to the perils covered by property insurance carried by such EPGS,
whether due to the negligence of En Pointe or En Pointe’s Landlord or their
agents, employees, contractors and/or invitees. If necessary all property
insurance policies required under this section shall be endorsed to so
provide.
Insurance
Certificates shall be provided to:
En
Pointe Technologies Sales, Inc.
ATT: Xxxxxx Xxxxxx,
Secretary
00000
X. Xxxxxxxx Xxxxxx
Xxxxxxx, Xxxxxxxxxx 00000
5. Utilities: EPGS
shall reimburse En Pointe for any and all water, gas, heat, light,
power, telephone (unless otherwise set forth in the Telephony and Circuitry
Exhibit) trash disposal, and other utilities supplied to the facilities, to the
extent of EPGS’s use of the facility which may be incurred in addition to the
Additional Fees described above.
E. Gardena,
California: A sublease shall be entered into by and between En
Pointe Technologies, Inc. and En Pointe Global Services, Inc. for approximately
14,516 square feet (1st
floor), located at 00000 X. Xxxxxxxx Xxxxxx, Xxxxxxx, Xxxxxxxxxx on terms
mutually agreed to by the parties.
1. With
respect to any additional fees, in addition to the Basic Fees, as set forth in
the Sublease, En Pointe and EPGS will each pay their respective shares of any
costs assessed, 60% payable by EPGS and 40% by En Pointe, which expenses will
include taxes, assessments, common area maintenance, and utilities, insurance,
and such other expenses for which En Pointe may be billed, as more specifically
set forth in the Lease between En Pointe and Xxxxxxxxx Channel, a copy of which
has been provided to EPGS, the exact amount of which cannot be
pre-determined.
2. EPGS
warrants that it as been provided a copy of the Lease for the above described
premises, by and between En Pointe and its Landlord, and agrees to comply with
all of the terms and conditions of the lease, as related to its use of the
premises or its part thereof.
F. Rancho
Cucamonga, California: For the period July 1, 2008 through
February 15, 2009, En Pointe will provide EPGS with approximately 95,090 square
feet at the facility located at 00000 Xxxxxx Xxxxx, Xxxxxx Xxxxxxxxx,
Xxxxxxxxxx, including furniture, furnishings in consideration of the fees set
forth below:
1. Basic
Fees:
Period: 7/1/2008
through
2/15/2009 $35,183
per month.
2. Additional
Rent: In addition to paying the Basic Fees set forth above,
EPGS shall reimburse En Pointe for additional Expenses and Taxes and such other
additional fees which may be assessed based on En Point’s pro-rata share of the
entire premises (collectively “Additional Fees”) associated with EPGS’s use of
the Rancho Cucamonga Facilities in an amount equal to the amount invoiced to En
Pointe by its Landlord, a summary of which will be provided for
informational purposes only upon request, for the prior year, if
applicable, and set forth on Attachment
1-A attached to this Exhibit and incorporated herein by
reference. En Pointe will invoice EPGS annually for such Additional
Fees and provide a copy of En Pointe’s invoice to EPGS. EPGS will pay
En Pointe
within thirty (30) days of receipt of such invoice.
3. EPGS
warrants that it as been provided a copy of the Lease for the above described
premises, by and between En Pointe and its Landlord, and agrees to comply with
all of the terms and conditions of the lease, as related to its use of the
premises or its part thereof.
4. Insurance:
a) Liability Insurance.
EPGS shall obtain and keep in force during its use of the Rancho Cucamonga
facility, a Commercial General Liability policy of insurance
protecting En Pointe (as an additional insured) against claims for bodily
injury, personal injury and property damage based upon, involving or arising out
of the use of the facility and all areas appurtenant thereto. Such insurance
shall be on an occurrence basis providing single limit coverage in an amount not
less than $5,000,000 per occurrence with and contain the "Amendment of the
Pollution Exclusion" for damage caused by heat, smoke or fumes from a hostile
fire. All insurance to be carried by EPGS shall be primary to and not
contributory with any similar insurance carried by En Pointe or En Pointe’s
Sublandlord whose insurance shall be considered excess insurance
only.
b) EPGS
shall, at its own cost and expense, maintain procure and maintain insurance
coverage sufficient to cover all of EPGS personal property, including any
improvements or alternations in, on or about the facility. Such insurance shall
be full replacement cost coverage with a deductible of not to exceed $10,000 per
occurrence. The proceeds from any such insurance shall be used by EPGS for the
replacement of personal property or the restoration of Alterations.
c) The
insurance required hereunder shall be in companies duly licensed to transact
business in the State of California and maintaining during the policy term a
"General Policyholders Rating" of at least A-, VIII, or such other rating as may
be reasonably required by any Lender having a lien on the Premises, as set forth
in the most current issue of "Best's Insurance Guide." EPGS shall not do or
permit to be done anything which shall invalidate the insurance policies
required in this Paragraph 4. Prior to commencement of EPGS use of
the facility, EPGS will delivered to En Pointe an insurance certificate,
describing the insurance coverage and limits required by this Paragraph 4,
naming En Pointe and En Pointe Sales as additional insureds. No such
policy shall be cancelable or subject to modification except after thirty (30)
days
prior written notice to En Pointe. EPGS shall, at least thirty (30)
days prior to the expiration of such policies, furnish En Pointe with evidence
of renewals or "insurance binders" evidencing renewal thereof. Should
EPGS fail to provide such certificates, then En Pointe may order such insurance
and charge the cost thereof to EPGS, which amount shall be payable by EPGS to En
Pointe on demand.
c) EPGS will be
solely responsible for and liable for any damages to its personal
property, including but not limited to any trade fixtures, personal property,
equipment, and other moveable items (collectively “Personal
Property”).
Insurance
certificates shall be provided to:
En Pointe Technologies Sales,
Inc.
ATT: Xxxxxx Xxxxxx,
Secretary
00000 X. Xxxxxxxx Xxxxxx
Xxxxxxx, XX 00000
5. Utilities: EPGS
shall reimburse En Pointe for any and all water, gas, heat, light,
power, telephone (unless otherwise set forth in the Telephony and Circuitry
Exhibit) trash disposal, and other utilities supplied to the facilities, to the
extent of EPGS’s use of the facility which may be incurred in addition to the
Additional Fees described above.
B. Austin,
Texas: For the period July 1, 2008 through April 30, 2009, En Pointe will provide
EPGS with approximately 4,577 square feet at the facility located at 0000
Xxxxxxx xx Xxxxx Xxxxxxx Xxxxx, Xxxxxx, Xxxxx, including furniture and
furnishings in consideration of the fees set forth below.
1. Basic
Fees:
Period: 7/1/2008
through
2/15/2009 $5,339
2. Additional
Fees: In addition to paying the Basic Fees set forth above,
EPGS shall reimburse En Pointe for additional Expenses and Taxes and such other
amounts as may be assessed against En Pointe based on En Pointe’s pro-rata share
of the total premises (collectively “Additional Fees”) associated
with EPGS’s use of the Austin Facilities in an amount equal to the amount
invoiced to En Pointe by its Landlord, the summary of which for the prior year,
for informational
purposes only, are set forth on Attachment 1-A
attached to this Exhibit and incorporated herein by reference. En
Pointe will invoice EPGS annually for such Additional Fees and provide a copy of
En Pointe’s invoice to EPGS. EPGS will pay En Pointe within thirty
(30) days of receipt of such invoice.
3. EPGS
warrants that it as been provided a copy of the Lease for the above described
premises, by and between En Pointe and its Landlord, and agrees to comply with
all of the terms and conditions of the lease, as related to its use of the
premises or its part thereof.
4. Insurance: EPGS
shall, at its expense, procure and maintain, throughout the period of its use of
the Austin facility, or any part thereof, the following insurance
policies:
a)
|
Comprehensive
general liability insurance in amounts of not less than a combined single
limit of $3,000,000 (the “Initial Liability Insurance Amount”), insuring
EPGS, En Pointe, and its respective affiliates, against all liability for
injury or death to any person or persons, or damage to property arising
from EPGS use or occupancy of the Austin facility or any part
thereof;
|
b)
|
Insurance
covering the full value of EPGS property and any improvements to the
facilities, and other property, including the property of others in the
facility; and
|
c)
|
Xxxxxxx’x
Compensation insurance required under Texas Law,, contained a waiver of
subrogation endorsement.
|
The
Initial Liability Insurance Amount shall be increased every two (2) years in the
event the Consumer Price Index (“CPI Index” has increased more than ten (10)
percent over the base CPI Index in effect at the beginning of each 2-year
period, to the insurable amount offered by the insurance company that is closest
but higher than the Initial Liability Insurance Amount, times the CPI Index
increase plus 100. EPGS insurance shall provide primary coverage to
En Pointe when any policy issued to En Pointe provides duplicate or similar
coverage, and in such circumstances En Pointe’s policy will be excess over EPGS
policy. EPGS shall furnish certificates of insurance and such other
evidence satisfactory to En Pointe of the maintenance of all insurance coverages
required hereunder, and EPGS shall obtain a written obligation on the part of
each insurance company to notify En Pointe at least thirty (30) days before
cancellation or a material change of any such insurance. All such
insurance policies shall be in an form and issued by companies, reasonably
satisfactory to En Pointe. The term “affiliate” shall mean any person
or entity which directly or indirectly, controls, is controlled by, or is under
common control with the party in question.
EPGS
shall name En Pointe as an additional insured under the policies described
above. Insurance certificates, naming En Pointe and En Pointe Sales
as additional insureds, shall be sent to:
En Pointe Technologies Sales,
Inc.
ATT: Xxxxxx Xxxxxx,
Secretary
00000 X. Xxxxxxxx Xxxxxx
Xxxxxxx, XX 00000xxx
EPGS will
be solely responsible for and liable for any damages to its personal property,
including but not limited to any trade fixtures, personal property, equipment,
and other moveable items (collectively “Personal Property”). EPGS
will maintain insurance covering its Personal Property.
5. Utilities: EPGS
shall reimburse En Pointe for any and all water, gas, heat, light,
power, telephone (unless otherwise set forth in the Telephony and Circuitry
Exhibit)
trash disposal, and other utilities supplied to the facilities, to the extent of
EPGS’s use of the facility which may be incurred in addition to the Additional
Fees described above.
The
parties, by their signatures hereto, have read this Exhibit B, understand its
meaning, including the meaning of all abbreviations written in this
Exhibit. Each party by its signature below warrants that he or she a
duly authorized signature of the entity which that party
represents.
En
Pointe Technologies Sales,
Inc. En
Pointe Global Services, Inc.
/s/ Attiazaz "Xxx"
Din
/s/ Xxxxx
Xxxx
Signature
Signature
Attiazaz “Xxx” Din,
President
Xxxxx Xxxx,
President___________
Print Name and
Title
Print
Name and Title
Date_September 2,
2008
Date _September 2,
2008
En
Pointe Technologies, Inc.
/s/ Attiazaz "Xxx"
Din
Signature
Attiazaz “Xxx” Din,
President
Print Name and Title
Date_September 2,
2008
Attachment
1-A
UPON EPGS
REQUEST, EN POINTE WILL PROVIDE A COPY OF ITS LANDLORD XXXX FOR ADDITIONAL FEES
FROM THE ANNUAL PERIOD IMMEDIATELY PRIOR TO THE CURRENT YEAR FOR EACH FACILITY
WHERE ADDITIONAL FEES ARE APPLICABLE (FOR INFORMATION PURPOSES ONLY) WHICH MAY
BE ATTACHED AS THIS ATTACHMENT 1-A.
Statement of
Work
Branch and Data Center
Telephony Services
I. Rancho Cucamonga, California
-- Dedicated
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
will receive the use of certain telephony services set forth on the Table
below. En Pointe will invoice EPGS for such fees monthly, in advance,
together with taxes, if applicable, in the amount of $2364.73
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Telephone
Lines
|
Internet
|
MPLS
|
P2P
Circuits
|
Total
|
|
$253.73
|
$1,074.00
|
$1,037.00
|
$2,364.73
|
II. Boise, Idaho --
Dedicated
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
will receive the use of certain telephony services set forth on the Table
below. En Pointe will invoice EPGS monthly, in advance, together with
taxes, if applicable, in the amount of $3013.00
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Service
|
Circuit
ID
|
QTY
|
Unit
Price
|
Cost
|
Total
Amount (Incl of Taxes)
|
MPLS
Circuit
|
DHEC-890619
|
1
|
$812.40
|
$812.40
|
$812.40
|
PRI
Circuit
|
101AT1ZFBOISIDMADC3
|
1
|
$975.00
|
$975.00
|
$1,041.17
|
T1
Internet Circuit
|
IA/DHGL/470252/ELG/
|
1
|
$500.00
|
$500.00
|
$500.00
|
DSL
Service
|
640
Kbps Internet Service
|
1
|
$57.95
|
$57.95
|
$57.95
|
Analog
Lines
|
000-000-0000
|
3
|
$41.30
|
$123.90
|
$123.90
|
000-000-0000
|
|||||
000-000-0000
|
|||||
Block
of 20 DIDs
|
000-000-0000
|
20
|
$0.15
|
$3.00
|
$3.00
|
Non-Sequential
DIDs
|
7
|
$0.15
|
$1.05
|
$1.05
|
|
Total
for the Branch
|
$2,539.47
|
III. Boulder, Colorado –
Dedicated
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
will receive the use of certain telephony services set forth on the Table
below. En Pointe will invoice EPGS for such fees monthly, in advance,
together with taxes, if applicable, in the amount of $700.00
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Branch
|
Telephone
Lines
|
Internet
|
MPLS
|
P2P
Circuits
|
PRI
|
Total
|
Boulder
|
$ 700.00
|
$ -
|
$ -
|
$ -
|
$ 700.00
|
IV. Huntington Beach, CA –
Dedicated.
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
will receive the use of certain telephony services set forth on the Table
below. En Pointe will invoice EPGS for such fees monthly, in advance,
together with taxes, if applicable, in the amount of $651.70
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Service
|
Circuit
ID
|
QTY
|
Unit
Price
|
Cost
|
Total
Amount
(Incl
of Taxes)
|
Main
Bus Line
|
000-000-0000
|
1
|
$27.62
|
$27.62
|
$32.05
|
MPLS
Circuit
|
DHEC-691475
|
1
|
$619.65
|
$619.65
|
$619.65
|
Total
for the Branch
|
$647.27
|
$651.70
|
V. Atlanta, GA –
Dedicated
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
will receive the use of certain telephony services set forth on the Table
below. En Pointe will invoice EPGS for such fees monthly, in advance,
together with taxes, if applicable, in the amount of $1426.40
and EPGS shall pay En Pointe within thirty (30)
days from
the date of receipt of En Pointe’s invoice. .
Service
|
Circuit
ID
|
QTY
|
Unit
Price
|
Cost
|
Total
Amount
(Incl
of Taxes)
|
MPLS
Circuit
|
DHEC-570648
|
1
|
$619.65
|
$619.65
|
$619.65
|
MIS
Circuit
|
DHEC-973600
|
1
|
$501.40
|
$501.40
|
$501.40
|
Analog
Line
|
000-000-0000
|
1
|
$91.33
|
$91.33
|
$305.35
|
FAX
Line
|
000-000-0000
|
1
|
$67.33
|
$67.33
|
|
Analog
Line
|
000-000-0000
|
1
|
$101.33
|
$101.33
|
|
Total
for the Branch
|
$1,426.40
|
VI. Austin, Texas –
Dedicated
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
will receive the use of certain telephony services set forth on the Table
below. En Pointe will invoice EPGS for such fees monthly, in advance,
together with taxes, if applicable, in the amount of $1878.60
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Service
|
Circuit
ID
|
QTY
|
Unit
Price
|
Cost
|
Total
Amount
(Incl
of Taxes)
|
PRI
& DIA # 16 Pkg
|
TIZF/AUSTTXZKK03/AUSTTXHR03
|
1
|
$746.00
|
$746.00
|
$1,258.95
|
XXX
& XXX # 00 Xxx
|
TIZF/AUSTTXZKK03/AUSTTXHR03
|
1
|
$746.00
|
$746.00
|
$1,258.95
|
Internet
(AU/GKXX/449889)
|
|||||
Business
Lines
|
000-000-0000
|
2
|
$16.35
|
$32.70
|
|
000-000-0000
|
|||||
Business
Lines
|
000-000-0000
|
2
|
$19.35
|
$38.70
|
|
MPLS
Circuit
|
DHEC-891910
|
1
|
$619.65
|
$619.65
|
$619.65
|
Total
for the Branch
|
|
$1,878.60
|
VII. Gardena, California --
Shared
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
equally share certain telephony services set forth on the Table
below. En Pointe will invoice EPGS for EPGS one-half share of
Telephony Services, monthly, in advance, together with taxes, if applicable, in
the amount of $2344.80
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Branch
|
Telephone
Lines
|
Internet
|
MPLS
|
P2P
Circuits
|
PRI
|
Total
|
Gardena
|
$ 327.00
|
$
1,002.80
|
$
-
|
$ 1,015.00
|
$ 2,344.80
|
B. Two Internet
Circuits from AT&T will be dedicated to EPGS. En Pointe will
continue to pay usage charges to the Provider; EPGS will reimburse En
Pointe.
C. Three
AT&T PRI and one TMC PRI will be transferred to EPGS. En Pointe
will continue to pay rental and usage charges to the Provider; EPGS will
reimburse En Pointe.
D. P2P Links
have been pro-rated based on the number of employees of each party.
VIII. Portland, OR –
Shared
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
share, on a pro-rata basis, based on the number of employees of each party,
certain telephony services set forth on the Table below. En Pointe
will invoice EPGS for EPGS
pro-rata share of Telephony Services, monthly in advance, together with taxes,
if applicable, in the amount of $1136.00
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Branch
|
Telephone
Lines
|
Internet
|
MPLS
|
P2P
Circuits
|
PRI
|
Total
|
Portland
|
$
826.00
|
$ -
|
$310.00
|
$ -
|
$ 1,136.00
|
IX. Data
Center—Shared
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
share, Data Center Telephony Services as set forth on the Table
below. En Pointe will invoice EPGS for its one-half of Data Center
Telephony Services, monthly in advance, together with taxes, if applicable in
the amount of $3050.00
and EPGS shall pay En Pointe within thirty (30) days from the date of receipt of
En Pointe’s invoice.
Telephone
Lines
|
Internet
|
MPLS
|
P2P
Circuits
|
PRI
|
||
Data
Center
|
$ 118.00
|
$ 250.00
|
$ 682.00
|
$ -
|
$ 2,000.00
|
$ 3,050.00
|
B. Additional Data Center
charges: En Pointe will dedicate two (2) full 4TU racks to EPGS at the
Alchemy Data Center. The monthly rack charges will be $1338.00 per
rack, for a total of $2676.00 per
month.
C. En Pointe
will dedicate 50% of the Internet bandwidth to UPGS.
D. En Pointe
will dedicate 55% of the MPLS link to EPGS.
X. Estimate of Basic Monthly
Charges
Service
|
Amount
|
|
Rancho
Cucamonga, California
|
$2,364.73
|
|
Austin,
Texas
|
$1,878.60
|
|
Boise,
Idaho
|
$3,013.00
|
|
Bolder,
Colorado
|
$700.00
|
|
*
|
Huntington
Beach, California
|
$651.70
|
Atlanta,
Georgia
|
$1,426.40
|
|
Gardena,
California (shared)
|
$2,344.80
|
|
Portland,
Oregon (shared)
|
$1,136.00
|
Data
Center (shared)
|
||
Telephony
|
$3,050.00
|
|
Rack
Charges
|
$2,676.00
|
|
TOTAL
|
$19,241.23
|
|
*
|
Lease
extension pending
|
|
XI. Other
Provisions
A. Price
Increases/Decreases.
1. En
Pointe shall have the right to increase fees for the telephony services
described above based on any increases in prices imposed on En Pointe by the
Provider, whether cost increases or an increase in taxes or
tariffs. Taxes
and Tariffs are always subject to increase and En Pointe is contractually bound
to accept any Tax and/or Tariff increases.
2. En
Pointe will provide EPGS with the benefit of any price decrease.
3. The
amounts stated in the Tables above are based on the usage costs for the period
January 1, 2008 through March 31, 2008, averaged, and monthly charges may
increase based on overage usage beyond the allocated usage minutes under the
applicable plan for a particular facility.
4.
Local toll calls and long distance calls (“Tolls”) made out of Rancho Cucamonga,
Mumbai, India, Gardena, and Pakistan which exceed any minutes provided under a
plan, will be billed separately and will be charged to the party having made
such calls. The amount of Tolls cannot be determined at this
time.
5. Taxes,
Tariffs, and surcharges, and other charges not specifically related to the
Telephonic Services for any shared location will be shared by En Pointe and EPGS
in the same manner and pursuant to the same formulas as the telephony services
are shared.
B. Services and Repairs; Line
Provider Communications. En Pointe will be responsible for and
will manage all service requests with the Provider and will pay the costs
therefor. EPGS will reimburse En Pointe for the actual costs for
Provider services or service calls, to the extent required for Dedicated
Services, with respect to Shared Services based EPGS pro-rata share of the
services, subject to proof. Services required attributable solely to
one party shall be the responsibility of that party. En Pointe will
invoice EPGS for its services or its share thereof, and EPGS shall reimburse En
Pointe within thirty (30) days from the date of receipt of En Pointe’s request
for reimbursement. Documentation supporting service charges will be
provided with any request for reimbursement.
En Pointe will be responsible for all communications with any Provider
concerning services, repairs, or other matters related to the Telephony
Services.
C.
|
Additional
Lines/Collateral Services. Should EPGS require
additional lines or collateral and/or enhanced lines in additional to
those described in the table above (“Changes”), EPGS shall provide En
Pointe with a request for such additional lines or
enhancements. En Pointe shall request and arrange for such
changes and xxxx EPGS the actual amount charged to En Pointe for such
Changes, which amount shall be paid with the first invoice reflecting
charges for such Changes, including any one-time installation and/or
connection charges or other charges that may be billed to En Pointe in
connection with a requested change.
|
D.
|
Termination
Penalties. It is recognized that existing
contracts for Telephonic Services have differing volume usage or other
minimum commitments and that pricing has been negotiated based on such
commitments. Should EPGS unilaterally elect to termination of
any Telephonic Service which results in any penalty for which En Pointe is
liable, EPGS shall continue to pay the charges set forth on the applicable
Table until the amount of any penalty has been
satisified.
|
X.
|
Warranties and
Representations
|
A.
|
Warranties by En
Pointe: En Pointe makes the following warranties and
representations:
|
1.
|
The
fees paid to EPGS under this Exhibit for Dedicated Services will not
exceed the actual cost to En Pointe for the Dedicated Services; the fees
paid to En Pointe for Shared Services will not exceed the cost for the
services allocated to EPGS as described
above.
|
2.
|
En
Pointe will provide, upon request of EPGS, documentation sufficient to
substantiate fees billed to EPGS;
|
3.
|
The
warranties provided to En Pointe pursuant to the services provided to any
Branch or Data center continue to apply to the Branch, pursuant to its
terms.
|
4.
|
En
Pointe will not cancel the Services described in this Exhibit or remove
any equipment or cabling collateral to the equipment, or otherwise disable
any component of the Services described on this Exhibit during the term of
the Master Services Agreement governing this Exhibit; provided that all
fees are timely paid hereunder and any particular Telephone Services
provided hereunder is not discontinued by a Provider’s actions beyond En
Pointe’s control.
|
5. | En Pointe will, at all times, communicate with and accommodate EPGS personnel in connection with any repairs or other services, with the same courtesy and cooperation as its own employees who rely on primary reimbursement. En Pointe will be responsible for all communications with any Provider concerning services, repairs, or other matters related to the Telephony Services. |
C.
|
Additional
Lines/Collateral Services. Should EPGS require
additional lines or collateral and/or enhanced lines in additional to
those described in the table above (“Changes”), EPGS shall provide En
Pointe with a request for such additional lines or
enhancements. En Pointe shall request and arrange for such
changes and xxxx EPGS the actual amount charged to En Pointe for such
Changes, which amount shall be paid with the first invoice reflecting
charges for such Changes, including any one-time installation and/or
connection charges or other charges that may be billed to En Pointe in
connection with a requested change.
|
D.
|
Termination
Penalties. It is recognized that existing
contracts for Telephonic Services have differing volume usage or other
minimum commitments and that pricing has been negotiated based on such
commitments. Should EPGS unilaterally elect to termination of
any Telephonic Service which results in any penalty for which En Pointe is
liable, EPGS shall continue to pay the charges set forth on the applicable
Table until the amount of any penalty has been
satisified.
|
X.
|
Warranties and
Representations
|
A.
|
Warranties by En
Pointe: En Pointe makes the following warranties and
representations:
|
1.
|
The
fees paid to EPGS under this Exhibit for Dedicated Services will not
exceed the actual cost to En Pointe for the Dedicated Services; the fees
paid to En Pointe for Shared Services will not exceed the cost for the
services allocated to EPGS as described
above.
|
2.
|
En
Pointe will provide, upon request of EPGS, documentation sufficient to
substantiate fees billed to EPGS;
|
3.
|
The
warranties provided to En Pointe pursuant to the services provided to any
Branch or Data center continue to apply to the Branch, pursuant to its
terms.
|
4.
|
En
Pointe will not cancel the Services described in this Exhibit or remove
any equipment or cabling collateral to the equipment, or otherwise disable
any component of the Services described on this Exhibit during the term of
the Master Services Agreement governing this Exhibit; provided that all
fees are timely paid hereunder and any particular Telephone Services
provided hereunder is not discontinued by a Provider’s actions beyond En
Pointe’s control.
|
5. | En Pointe will, at all times, communicate with and accommodate EPGS personnel in connection with any repairs or other services, with the same courtesy and cooperation as its own employees who rely on primaryreimbursement. En Pointe will be responsible for all communications with any Provider concerning services, repairs, or other matters related to the Telephony Services. |
C.
|
Additional
Lines/Collateral Services. Should EPGS require
additional lines or collateral and/or enhanced lines in additional to
those described in the table above (“Changes”), EPGS shall provide En
Pointe with a request for such additional lines or
enhancements. En Pointe shall request and arrange for such
changes and xxxx EPGS the actual amount charged to En Pointe for such
Changes, which amount shall be paid with the first invoice reflecting
charges for such Changes, including any one-time installation and/or
connection charges or other charges that may be billed to En Pointe in
connection with a requested change.
|
D.
|
Termination
Penalties. It is recognized that existing
contracts for Telephonic Services have differing volume usage or other
minimum commitments and that pricing has been negotiated based on such
commitments. Should EPGS unilaterally elect to termination of
any Telephonic Service which results in any penalty for which En Pointe is
liable, EPGS shall continue to pay the charges set forth on the applicable
Table until the amount of any penalty has been
satisified.
|
X.
|
Warranties and
Representations
|
A.
|
Warranties by En
Pointe: En Pointe makes the following warranties and
representations:
|
1.
|
The
fees paid to EPGS under this Exhibit for Dedicated Services will not
exceed the actual cost to En Pointe for the Dedicated Services; the fees
paid to En Pointe for Shared Services will not exceed the cost for the
services allocated to EPGS as described
above.
|
2.
|
En
Pointe will provide, upon request of EPGS, documentation sufficient to
substantiate fees billed to EPGS;
|
3.
|
The
warranties provided to En Pointe pursuant to the services provided to any
Branch or Data center continue to apply to the Branch, pursuant to its
terms.
|
4.
|
En
Pointe will not cancel the Services described in this Exhibit or remove
any equipment or cabling collateral to the equipment, or otherwise disable
any component of the Services described on this Exhibit during the term of
the Master Services Agreement governing this Exhibit; provided that all
fees are timely paid hereunder and any particular Telephone Services
provided hereunder is not discontinued by a Provider’s actions beyond En
Pointe’s control.
|
5. | En Pointe will, at all times, communicate with and accommodate EPGS personnel in connection with any repairs or other services, with the same courtesy and cooperation as its own employees who rely on primary communications services in the ordinary course of business. |
B.
|
EPGS
Warranties. EPGS makes the following warranties and
representations:
|
1.
|
EPGS
will comply with all federal, state, and local laws and regulations in
connection with the use of the Services described in this
Exhibit.
|
2.
|
EPGS
will not remove any hardware, software, or peripherals (such as but not
limited to routers) from the facility or disconnect one operational part
of the equipment or software from another without En Pointe’s express
written consent, or disable or alter the services in any way, shape or
form so as to violate or make invalid any warranty provided with the
services.
|
4.
|
EPGS
will use the Telephony Services solely in the ordinary course of EPGS
business and for no other purpose.
|
5.
|
EPGS
has been notified that it has had the opportunity to request for review
copies of all Provider Agreements pertaining to the Telephonic Services
described in this Exhibit and has done so or has voluntarily declined to
do so.
|
6.
|
EPGS
by its signature to this Exhibit and to the Master Services agreement
agrees to En Pointe’s Internet and Communication Policy which is attached
to the Master Services Agreement as Attachment A and is incorporated into
this Exhibit.
|
|
The
parties, by their signatures hereto, have read this Exhibit C, understand
its meaning, including the meaning of all abbreviations written in this
Exhibit. Each party by its signature below warrants that he or
she a duly authorized signature of the entity which that party
represents.
|
En
Pointe Technologies Sales,
Inc. En
Pointe Global Services, Inc.
/s/ Attiazaz "Xxx"
Din
/s/ Xxxxx
Xxxx
Signature
Signature
Attiazaz “Xxx” Din,
President
Xxxxx Xxxx,
President____________
Print Name and
Title
Print Name and Title
Date_September 2,
2008
Date September 2,
2008
En
Pointe Technologies, Inc.
/s/ Attiazaz "Xxx"
Din
Signature
Attiazaz “Xxx” Din,
President
Print Name and Title
Date
September 2,
2008
EXHIBIT
D
Statement
of Work
Information
Technology and Infrastructure Services
In consideration of fees paid to En
Pointe Technologies, Inc., En Pointe will provide and EPGS will receive the
following Information Technology and Infrastructure Services (collectively “IT
Services”) as described herein.
I. Active Directory
Services
A. En Pointe will provide
and EPGS will receive the following Active Directory Services commencing on the
date mutually agreed to by En Pointe and EPGS.
1. En
Pointe will create a Child Domain for EPGS. All existing users in the
United States (approximately 306) and 40 users in Mumbai will be created in
Active Directory.
2.
|
All
EPGS Work Stations in the US and in Mumbai will be members of the new
Child Domain.
|
3.
|
En
Pointe will provide user creation, maintenance, support (including
incident management).
|
B.
|
EPGS
will be responsible for providing any hardware and/or software required to
accommodate the Child Domain.
|
C.
|
En
Pointe will comply with “best practices” for Active Directory and Child
Domain installation, security, and administration. En Pointe
will provide the same level of services to EPGS as to its own Active
Directory members.
|
D.
|
Fees: The
minimum fee for Active Directory Services will be $1000.00 per month
and is based on the number of existing users set forth in subparagraph
A.1. above. En Pointe will invoice EPGS monthly, in advance,
based on minimum fee per month, including taxes, where applicable. EPGS
will pay En Pointe fees within thirty (30) days of receipt of En Pointe’s
invoice.
|
E.
|
Activity
Report/Additional Fees:
|
1. Users. EPGS
will prepare an End-User Activity report within no more than fifteen (15) days
from the close of each calendar quarter. If the End-User report
indicates that the number of users exceed 346, then the next invoice will
reflect the number of Users, and En Pointe may increase the fee based on $5.00
per month for each user added which shall remain in effect until the end of the
next calendar quarter, and will be reflected on the next quarterly End-User
Activity Report. Commencing with the quarter immediately following,
En Pointe will
invoice EPGS for the minimum amount of $1000.00, including taxes, if applicable
plus any additional charges for the increased number of users.
2.
|
Domains. Fees
for additional domains will be borne by
EPGS.
|
II. Managed
Hosted Exchange Service
A. En
Pointe will provide and EPGS will receive Hosted Email Services (“HEX Services”)
utilizing Microsoft Exchange and delivered from En Pointe’s co-location facility
with Alchemy. En Pointe will be responsible for the provisioning,
installation, and deployment of hardware, software, and networking connectivity
to enable the HEX Services. EPGS will be responsible for deploying
software and providing training to its end-users.
B. Features
– Hosted Exchange. The following features are
included:
1. Mailboxes
2. Public
Folders
3. Distribution
Lists
4. Contacts
5. Multiple
Inbound Domain
6. Global
Address List
7. Tasks
8. Calendars
9. Active
Sync for Mobile Access.
C. Features
– Email Filtering
1.
|
Multi-Engine
Anti-Virus protection of incoming emails from outside the EPGS
organization
|
2.
|
Multi-Engine
Anti-Spam protection of incoming emails from outside the EPGS
organization, with Spam Quarantine.
|
D.
|
Archiving and
E-Discovery
|
1.
|
Archive
of data for 1000MB per user, per month (1.2GB per
year)
|
2.
|
Availability
of additional storage in 1GB
increments
|
3.
|
Ability
to search, tag, and locate email archives; export
capability
|
4.
|
Email
continuity in the event that primary services are
unavailable
|
5.
|
The
ability of Continuity users to access 30 days of rolling emails at any
time; reply and compose
|
F.
|
Licenses
|
1.
|
En
Pointe will procure licenses as needed to ensure that EPGS is compliant in
its use of Microsoft Exchange and
Outlook.
|
2.
|
EPGS
is responsible for informing En Pointe if additions and deletions of users
to ensure that the number of licenses comports with actual
usage.
|
3.
|
Because
of the pricing benefits which may be obtained from En Pointe’s purchase of
discounted licenses, EPGS must maintain the minimum number of licenses
until the end of the term of service. As an example, if
licenses are valid for one (1) year, EPGS may cancel a user’s actual
usage, but EPGS will be responsible for payment of the license until the
end of the 1-year or 12-month term. This applies to
server-based CALS and end-user CALS, if
applicable.
|
G.
|
Maintenance
|
1.
|
Scheduled
Maintenance. To ensure optimal performance and security of the
Services, En Pointe will routinely perform maintenance on a scheduled or
as-needed basis. This may require specific Services to be
suspended during the maintenance period. En Pointe will use commercially
reasonable efforts to notify EPGS in advance of any scheduled maintenance
that may adversely affect the HEX
Services.
|
2.
|
Emergency
Maintenance. From time to time, under certain
circumstances En Pointe may need to perform emergency maintenance, such as
security patch installation or hardware replacement. En Pointe will not be able to
provide Customer with advanced notice in case of emergency
maintenance.
|
3.
|
Hardware
Replacement. En Pointe will use industry standard
practices to determine whether server hardware is functioning properly and
will replace non-functioning hardware with similarly functioning hardware.
En Pointe shall use commercially reasonable efforts to implement hardware
replacement within four hours from the time the problem is
identified.
|
H.
|
Service
Availability.
|
1.
|
Uptime. En
Pointe will provide at least 99% Service Availability, measured on a per
calendar-month basis. Service Availability is defined as the
ability of a user on Your Exchange account to (a) access and retrieve
information from his or her mailbox, and (b) send and receive messages via
his or her mailbox using the Services, each on a per mailbox basis,
provided that EPGS account is active, in good standing, and
enabled. Unavailability caused by issues beyond En Pointe’s
reasonable control, including denial of service or similar attacks, mail
bombs, DNS resolution, Domain Name expiration, Internet availability, SYN
attacks, and other events or any other Force Majeure event will be
excluded from Service Availability
calculations.
|
2.
|
Service Availability
Monitoring. En Pointe monitors its servers and the
Services as a whole but does not monitor individual mailbox or mobile
device availability. To verify Service Availability, En Pointe uses a
combination of methods to validate availability, including but not limited
to Exchange HTTP access availability and internal mail flow monitoring
between Edge and Mailbox servers. En Pointe does not guarantee
incoming and outgoing mail delivery time and thus it is not included in
its calculations or considered an outage if mail flow is
delayed. If a delay in mail flow is due to a complete Service,
server, or network outage, Service Availability will be calculated related
to those services only. En Pointe will use commercially reasonable efforts
to provide reasonable times for incoming and outgoing mail
flow.
|
I.
|
Fees for HEX
Services
|
1.
|
Core
Services. In consideration of the fees paid, as set
forth in the Table below, En Pointe will provide and EPGS will receive the
HEX Services, Core Services. Core Services are based on a per-mailbox or
per-user basis, per month and are set forth in the table
below.
|
EXTENDED
DESCRIPTION
|
QTY
|
UNIT
PRICE
|
EXT
PRICE
|
Hosted
Exchange Mailbox - 500 MB storage
|
350
|
$ 13.95
|
$ 4,882.50
|
Active
Synchronization
|
350
|
Included
|
|
Exchange
Continuity + Archiving (E-Discovery) + Filtering
|
350
|
$ 11.74
|
$ 4,109.00
|
TOTAL
|
$ 8,991.50
|
2.
|
Alternative Services.
As an alternative to the Services described in the table above,
EPGS may select the Services in the table described below for the prices
set forth in that table.
|
EXTENDED
DESCRIPTION
|
QTY
|
UNIT
PRICE
|
EXT
PRICE
|
Hosted
Exchange Mailbox - 100 MB storage
|
350
|
$ 10.96
|
$ 3,836.00
|
Exchange
Continuity - 30 days and Filtering
|
350
|
$ 4.79
|
$ 1,676.50
|
Additional
Archiving Storage beyond 3.6GB
|
1
|
$ 6.26
|
$ 6.26
|
J. En
Pointe will invoice EPGS monthly, in advance, for Core Services and any
Additional/Alternative Services, together with taxes, if
applicable. EPGS will pay En Pointe within thirty (30) days of
receipt of En Pointe’s invoice.
III.
|
EDI
|
A.
En Pointe will provide and EPGS will receive EDI Services from the En Pointe
existing infrastructure for existing customers.
B. Services
Included
1. Volume-based
Data Transmission Charges (Kilo Character based transmission
volume)
2. All
set-up fees have been waived for the existing above-listed
entities.
3.
Infrastructure Charges (VAN, VAN Services, Servers, Internet Connectivity,
etc.)
4. EDI
System Charges (Licensing & Maintenance fees)
5. Availability
of qualified/trained EDI team
6. Post-production
day-to-day support (getting failed documents fixed and sending those out,
etc.)
7. Monitoring
policies, procedures and specialized jobs to ensure proactive monitoring of EDI
transmissions
8. Availability
of Templar System
9. Trained
resources to work on Templar System
C. Changes.
1. Changes
in volume will be assessed additionally at the standard EDI rates available from
our service provider.
2. Changes
in any set-up charges for the entities listed in the Table above will be charged
separately.
3. New
set-up fees will be assessed and charged separately.
D. Fees. The
fees for the EDI Services set forth above for the entities listed in the Table
above will be $5000.00
per month, including any Changes which may be
assessed. En Pointe will invoice EPGS for the EDI Services
monthly, in advance, together with taxes, if applicable, and EPGS will pay En
Pointe within thirty (30) days of receipt of En Pointe’s invoice.
IV. SharePoint
A. En
Pointe will provide and EPGS will receive certain SharePoint Services from En
Pointe’s existing infrastructure to the existing services
customers.
B. Basic
Services Include
1. New
site set-up assistance
2. Document
library creation assistance
3. Assistance
in establishing user set-up and rights management
4. Provision
of secured access over the web to existing customers, as
needed
C. Changes
1. Fees
for any additions, changes, enhancements, or specialized SharePoint programming
tasks (“Changes”)
will be charged to EPGS at an hourly rate mutually agreed to be En Pointe and
EPGS.
2. If EPGS
requires the SharePoint site to be used by its existing employees additional
fees will be determined based on the defined scope of use and agreed to by EPGS
and En Pointe.
D.
|
Fees. The fees
for the basic SharePoint Services described above will be $600.00
per month. Additional fees for Changes will be assessed based
on the scope of requested Changes at an hourly rate agreed to by EPGS and
En Pointe. En Pointe will invoice EPGS for
Basic Services and any Changes monthly in advance, together with taxes if
applicable, and EPGS will pay En Pointe within thirty (30) days of receipt
of En Pointe’s invoice.
|
V.
|
SAP
Services
|
A.
|
En
Pointe manages operations of the services sales cycle via
SAP. In consideration of fees paid, En Pointe will deliver and
EPGS will receive the benefits of the SAP infrastructure management tools
via En Pointe’s existing SAP application. An Overview of the Services
Business Process is attached to this Exhibit as SAP-Attachment
1.
|
B.
|
Basic
Services
|
1.
|
Sales
under creation
|
2.
|
Purchase
Order Creation
|
3.
|
Goods
receipts and Invoice Receipts
|
4.
|
Goods
issue
|
5.
|
Invoicing
and Billing
|
C.
|
Basic Support
Services
|
1.
|
Incident/Problem
management
|
2.
|
Configuration/Change
management
|
3.
|
Updates/Upgrades
|
4.
|
End-user
support related to the SAP
environment
|
D.
|
Fees.
|
Fees
for Basic SAP Support Services will be $25,000
per month. Additional fees for Changes, as described in
subparagraph E below will be assessed based on the scope of requested
Changes at an hourly rate of $150.00 per hour. En Pointe will
invoice EPGS for Basic Services and any Changes monthly, in advance,
together with taxes, if applicable, and EPGS will pay En Pointe within
thirty (30) days of receipt of En Pointe’s
invoice.
|
E.
|
New
Configuration/Enhancements/Changes
(“Changes”)
|
|
Any
new configuration and/or enhancement requests (“Changes”) will be
addressed by the SAP support team and are subject to additional fees based
on the scope and specifications.
|
F.
|
Cancellation.
|
|
The
initial term for SAP Services will be twelve (12)
months; however, EPGS may cancel SAP services upon ninety (90) days
prior written notice to En Pointe, specifying the date of
cancellation. En Pointe and EPGS will each fulfill their
pre-termination obligations up until the specified cancellation
date.
|
VI.
|
Clarify. En
Pointe’s Agreement with Clarify, together with any amendments will be
assigned to EPGS. En Pointe will provide Clarify back-up services to EPGS
for the sum of $1250.00
per month. En Pointe will invoice EPGS for back-up
services monthly, in advance, and EPGS will pay En Pointe within thirty
(30) days of receiving En Pointe’s
invoice.
|
VII.
|
SMART
(Timesheet/Expenses/Management System). En Pointe will provide
and EPGS will receive a non-transferable, worldwide, paid-up, license to
use and modify code for SMART, together with transition and support
services as follows:
|
A.
|
Transition. The
En Pointe Development Team will provide training and knowledge transfer
and support, including documentation, to transition SMART support in
transitioning SMART to EPGS. En Pointe will discontinue
further development and enhancements to SMART after the cut off date which
shall be mutually agreed to by the parties. En Pointe will
provide the hardware requirements to run
SMART/Timesheet/Expenses/Management System. EPGS will host
SMART applications at the Alchemy Data
Center.
|
B.
|
Support
Services: En Pointe will provide ongoing back-up
services to EPGS.
|
C.
|
Back-up
Services/Fees: In consideration of a monthly fee, in the
amount of $1250.00
per month, En Pointe will provide and EPGS will receive SMART back-up
Services. En Pointe will invoice EPGS monthly, together with
taxes, if applicable. EPGS will pay En Pointe within thirty
(30) days of receipt of En Pointe’s
invoice.
|
VIII.
|
Cisco Infrastructure
Implementation, Management and
Support.
|
A.
|
En
Pointe will provide implementation and management support necessary to run
the Cisco UC infrastructure for EPGS which
include:
|
1.
|
Hosted
phone system (Cisco
Callmanager)
|
2.
|
Hosted
Unified Messaging and voicemail (Cisco
Unity)
|
3.
|
Hosted
Contact Center (Cisco IPCC Express)
|
4.
|
Hosted
Conferencing (Cisco Meeting Place
express
|
5.
|
Voice
Mail
|
6.
|
Audit
Conferencing
|
7.
|
Exchange
Integration
|
8.
|
ACD
|
9.
|
Provisioning
of from between 40-50 IP extensions at the Mumbai office as part of the
Cisco IP platform.
|
B.
|
En
Pointe will provide operations support for the Cisco UC infrastructure
which include:
|
1.
|
Phone
set up and configuration
|
2.
|
Contact
Center Agent set up and
configuration
|
3.
|
Firewall
design, installation, configuration
|
4.
|
VPN
Design, set up and configuration
|
5.
|
Routers
design, set up and configuration
|
6.
|
Maintenance.
monitoring, and troubleshooting,
devices
|
7.
|
Maintenance,
monitoring, and troubleshooting, data/voice
circuits
|
8.
|
24/7
technical support for Cisco Devices
|
C.
|
Fees:
|
1.
|
Management
Fees. The Services set forth in Paragraph A above, shall
be provided at the cost of $42.40
per month per user
for current users; additional users added shall be at the rate of
$42.40 per month for each user
added.
|
2.
|
Operations Support
fees: The monthly fee for Cisco Operations Support
is $12,500.00 per
month.
|
3.
|
En
Pointe will invoice EPGS monthly, in advance for both Management and
Support Fees, together with any taxes if applicable, subject to any
True-Up as set forth in Section X. hereof. EPGS will pay En
Pointe within thirty (30) days of receipt of En Pointe’s
invoice.
|
C.
|
Additional
Licenses/Units/Services: Additional provisioning will require
the purchase of additional licenses; EPGS will be responsible for the
purchase of such additional licenses. Additional fees for any
changes will be based on the scope of the requested changes and at an
hourly rate agreed to by EPGS and En
Pointe.
|
|
IX.
|
Mobile/Cell
Telephones
|
A.
|
En
Pointe will provide and deliver to EPGS and EPGS will receive
approximately 200 Mobile Telephone units currently used by En Pointe
services personnel to be used by EPGS personnel. Mobile
Telephone units will be subject to En Pointe’s corporate usage plan with
free minutes and unlimited Data
Transfer.
|
B.
|
Fees. En
Pointe will invoice EPGS for Mobile Telephone units in the amount of
$75.00 per unit, in the total amount of $15,000.00 based on the delivery
of 200 units -- $15,000.00. EPGS
will pay En Pointe upon delivery of the Mobile Telephone
units.
|
C.
|
Additional
Units. The cost for any additional Mobile Telephone
units will be the responsibility of
EPGS.
|
D.
|
Repairs and/or
Servicing. Mobile Telephone units will be delivered in
working order. The cost for any repairs or servicing of the
delivered Mobile Telephone units subsequent to delivery will be the
responsibility of EPGS.
|
X.
|
Other
Services
|
A.
|
Video
Conferencing/Equipment and
Services
|
1.
|
Certain
branch locations are provided with Video Conferencing
Equipment. En Pointe will deliver to and EPGS will receive the
existing Video conferencing equipment at EPGS dedicated
branches.
|
2.
|
En
Pointe will continue to provide support for Video Conferencing
activities.
|
3.
|
EPGS
will be provided the use of En Pointe’s video conferencing
infrastructure.
|
4.
|
EPGS
will be responsible for the costs of any repairs to the physical equipment
received by EPGS.
|
5.
|
Fees. En
Pointe will invoice EPGS monthly, in advance, including taxes if
applicable, for its support of Video Conferencing Services in the amount
of $4000.00 per
month.
|
B.
|
LAN/WAN
Services
|
En Pointe will provide LAN and WAN
support for EPGS headquarters office in Gardena and dedicated and shared branch
locations, including Mobile Telephone support and support for Email activation
and de-activation for the fee of $24,000 per
month. En Pointe will invoice EPGS monthly, in advance,
together
with taxes, if applicable, for LAN/WAN support and EPGS will pay En Pointe
within thirty (30) days from receipt of En Pointe’s invoice.
C.
|
Research
DSL
|
En Pointe currently provides DSL
services to a certain customer at the line cost of $59.00 per
month. En Pointe will continue to provide such DSL Services subject
to
reimbursement by
EPGS. En Pointe will invoice EPGS for this customer line monthly, in
advance, together with taxes, if applicable and EPGS will pay En Pointe within
thirty (30)
days from receipt of En Pointe’s
invoice. EPGS and En Pointe acknowledge that in the event this
customer requests additional DSL services, En Pointe will implement such
services
on behalf of EPGS and EPGS will reimburse En Pointe at the cost of $59.00 for
any additional lines.
XI.
|
Monthly
Estimates
|
A.
|
Monthly
basic charges are estimated as
follows:
|
Service
|
Monthly
Amount
|
Active
Directory
|
$1,000.00
|
HEX1
|
|
Table
1
|
$8,991.50
|
EDI
|
$5,000.00
|
SharePoint
|
$600.00
|
SAP
|
$25,000.00
|
Clarify
Back-Up
|
$1,250.00
|
SMART
|
$1,250.00
|
Cisco
Management
|
$12,500.00
|
Cisco
Ops Support (Based on 240 users at $42.40 per user)
|
$10,176.00
|
Video
Conferencing
|
$4,000.00
|
LAN/WAN
|
$24,000.00
|
XXX
DSL
|
$59.00
|
TOTAL
|
$93,826.50
|
B.
|
For
clarification, the monthly estimate provided above, is an estimate
only. Monthly charges may be adjusted by increased quantities,
changes in scope of Services, or numbers of users, or other factors which
may increase or decrease the amounts set forth immediately
above.
|
-------------------------------------------------------------------------------------------------------------------------
1 As an
alternative, EPGS may select the services described in Table 2 on page 5, for
the fee of $5518.76
C.
|
Monthly
“True-up”. For clarification, in each case where Services are
adjusted based on the factors described in Paragraph B immediately above,
the Parties agree that it is impossible to accurately determine additional
monthly costs in advance. EPGS will be billed initially, in
advance, based on the estimate of basic charges, for the first month of
Services. Thereafter, En Pointe will calculate any additional
charges based on the factors described in Paragraph B immediately above
(“True-up”), and will invoice EPGS, in the month immediately following,
for any changes in fees based on such factors, and EPGS will pay, in
advance for the following month, any additional charges resulting from
such True-up, including any applicable taxes. This True-up
process will continue, consecutively each month, for each month for which
the Services are provided.
|
The
parties, by their signatures hereto, have read this Exhibit D, understand its
meaning, including the meaning of all abbreviations written in this
Exhibit. Each party by its signature below warrants that he or she a
duly authorized signature of the entity which that party
represents.
En
Pointe Technologies Sales,
Inc. En
Pointe Global Services, Inc.
/s/ Attiazaz "Xxx"
Din
/s/ Xxxxx
Xxxx
Signature
Signature
Attiazaz “Xxx” Din,
President
Xxxxx Xxxx,
President____________
Print Name and
Title
Print Name and
Title
Date
September 2,
2008 Date September 2,
2008
En Pointe Technologies, Inc.
/s/ Attiazaz "Xxx"
Din
Signature
Attiazaz “Xxx” Din,
President
Print Name and Title
Date
September 2,
2008
Special
Terms and Conditions
Telephony,
Circuitry and Information Technology Infrastructure Services Usage
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
The following Special Terms and
Conditions shall apply to all Statements of Work
and/or Exhibits which involve the use by EPGS of any En Pointe Technologies,
Inc.
or En Pointe Technologies Sales, Inc. Telephony, Circuitry and Information
Technology
Infrastructure Services.
1.Disclaimer
of Warranty. TELEPHONY, CIRCUITRY, AND INFORMATION TECHNOLOGY
INFRASTRUCTURE SERVICES AND ANY EQUIPMENT OR MATERIALS WHICH MAY BE PROVIDED
THEREWITH OR IN CONNECTION THERWITH, AND ALL ASSOCIATED DOCUMENTATION AND
MATERIALS ARE PROVIDED TO EPGS AND ANY OF ITS END-USERS “AS IS” WITHOUT ANY
WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, EN POINTE, EN POINTE SALES
AND ALL OF THEIR SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES,
CONDITIONS, AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR
STATUTORY, INCLUDING ANY WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEITHER EN POINTE, EN POINTE SALES NOR
ANY OF THEIR SUPPLIERS WILL BE LIABLE FOR ANY THIRD-PARTY NETWORK FAILURE. EN
POINTE AND ITS SUPPLIERS SPECIFICALLY DO NOT WARRANT THAT THE SOFTWARE, SERVICES
OR DELIVERABLES WILL MEET CUSTOMER OR END-USER REQUIREMENTS AT ALL TIMES, WILL
BE UNINTERUPTED, TIMELY, SECURE, ERROR FREE, AVAILABLE AT A PARTICULAR
EPGS-SPECIFIED DATE OR TIME OR WILL HAVE THE
CAPACITY
TO MEET DEMAND DURING SPECIFIC HOURS. ACCESS TO ANY NETWORK CANNOT BE GUARANTEED
AND DISCONNECTION MAY OCCUR FROM TIME TO TIME. EPGS ACKNOWLEDGES THAT IT HAS NOT
ENTERED INTO ANY STATEMENT OF WORK OR ANY OTHER AGREEMENT IN RELIANCE UPON ANY
WARRANTY OR REPRESENTATION WITH RESPECT TO TELEPHONY, CIRCUITRY, AND/OR
INFORMATION TECHNOLOGY INFRASTRUCTURE SERVICES.
2.
Limitation of
Liability. IN NO EVENT WILL EN POINTE, EN POINTE SALES
OR ANY OF THEIR SUPPLIERS BE LIABLE TO CUSTOMERS OR END USERS
OR TO ANYONE WITH WHOM THE FOREGOING COMMUNICATE, FOR ANY LOST PROFITS, LOST
DATA, OR EQUIPMENT DOWN-TIME, OR FOR ANY SPECIAL, INCIDENTIAL, EXEMPLARY,
PUNITIVE, INDIRECT OR
CONSEQUENTIAL
DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE
SERVICES DESCRIBED IN THE EXHIBITS “TELEPHONY AND CIRCUITRY”
AND/OR “INFORMATION TECHNOLOGY INFRASTRUCTURE SERVICES”,
OR EITHER PARTY’S USE OF ANY THIRD-PARTY SOFTWARE OR SERVICE PROVIDER, ANY EN
POINTE SERVICE OR COMMUNICATIONS PROVIDER SUPPLIER WEB CONTENT, ANY OTHER
MATERIALS PROVIDED PURSUANT TO THE STATEMENTS OF WORK DESCRIBED HEREIN OR ANY
DELIVERABLE ASSOCIATED THEREWITH, WHETHER FROM BREACH OF CONTRACT OR WARRANTY,
FROM NEGLIGENCE, STRICT LIABILITY OR OTHER CAUSE OF ACTION, EVEN IF SUCH PARTY
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL EN
POINTE’S AND EN POINTE SALES’ AGGREGATE LIABILITY RELATED TO THIS STATEMENT OF
WORK EXCEED THE FEES ACTUALLY PAID BY EPGS FORTHE SIX (6)MONTHS PRECEDING THE
FIRST EVENT GIVING RISE TO LIABILITY. THE FOREGOING LIMITATION IS CUMULATIVE
WITH ALL PAYMENTS BEING AGGREGATED TO DETERMINE SATISFACTION OF THE LIMIT.
EXISTENCE OF ONE OR MORE CLAIMS WILL NOT ENLARGE THE LIMIT.
3.Internet
Use and Access. En Pointe, En Pointe Sales and/or its
suppliers exercise
no control whatsoever over the content of information passing through their
systems.
By its very nature, the Internet contains offensive and/or harmful material, in
some
cases under descriptions that have been mislabeled or are otherwise
deceptive. EPGS
and its End User must exercise their own due diligence before relying
on
information
available on the Internet, and must determine that they have all the
necessary
rights to copy, publish, or otherwise distribute such information under
copyright and other applicable
laws. Neither En Pointe, En Pointe Sales nor any of
their
Suppliers will be liable for any consequences of obtaining Internet access,
including those suffered as a result of accessing Internet information and
content, such as accessing information with offensive, inaccurate or
inappropriate content, the possibility of contracting computer viruses, or other
“invaders”, or unauthorized access to or alteration or theft or destruction of
any data, files, programs, procedures, or information through accident,
fraudulent means or devices, or any other method, regardless of whether such
damage occurs as a result of En Pointe’s or En Pointe Sales’ or any of their
supplier’s negligence.
4.Expectation
of Privacy.
Given the current regulatory and technical environment, Customer and End User should
not have any expectation of privacy in its on lineactivities.
5.Customer
Obligations and Misuse of Deliverables.
(a)
|
EPGS shall maintain the
confidentiality of any passwords and
account
|
information
provided in connection with any of the Services described above.
(b) EPGS
shall not attempt, through the use of any of the Services described above, to
gain unauthorized access to, attempt to interfere with, or compromise in any way
the normal functioning, operation, or security of any network, system, computing
facility, equipment, data or information.
(c)
|
EPGS shall not, through the use
of the Services, attempt to gain unauthorized access to, or use, data,
systems or networks,
|
including
any attempt to probe, scan, or test the vulnerability of a system or network or
to breach security or authentication
measures without the express authorization of the owner of the system or
network. This includes using “sniffers” or SNMP tools to gain such
unauthorized access.
(d)
|
EPGS shall not, through the use
of the Services, attempt to circumvent user authentication or security of
any host,
|
network
or account (“cracking”). This includes
but is not limited to, accessing data not intended for Users, logging into or
making
use of a server or account End Users are not expressly authorized to access, or
probing
the security of other networks.
(e)
|
EPGS shall not through the use of
the Services, engage in any act of a malicious nature which may reasonably
result in harm,
|
disruption
or damage to another user’s service, equipment, or privacy. This includes, but
is not limited to, port scans, flood-pings, packet spoofing, and forged routing
information.
(f)
|
EPGS shall not, through the use
of the Deliverables, interfere with
the
|
service
to any user, host or network with the intent to render said system dysfunctional
including, without limitation, mail-bombing (sending mass amounts in excess of
ten (10) similar mail message or more than 10 MB of data to one recipient or
system), flooding, deliberate attempts to overload a system and broadcast
attacks. This includes “denial of service” (DOS) attacks against another network
host of individual user.
(g) EPGS
shall not operate Maillist, Listserv, ‘auto-responders’, ‘cancel bots’ or
similar automated or manual routines which generate excessive amounts of net
traffic or disrupt net newsgroups or e-mail use by others.
(h) EPGS
shall not, through the use of the Services, attempt to intercept, re-direct, or
otherwise interfere with communications intended for others.
(i)
|
EPGS shall not, through the use
of the Services, transmit excessive volumes of unsolicited commercial
e-mail messages,
|
or
other advertising material to individuals
who did not specifically request such material (e.g., E-mail “Spam”); or
distribute,
advertise or promote software or services that have the primary purpose of
encouraging
or facilitating unsolicited commercial E-mail (e.g., E-mail
“Spam”).
(j) EPGS
shall not, through the use of the Services, use another’s site’s mail server to
relay mail without the express permission of the site.
(k)
|
EPGS shall not, through the use
of the Services, attempt to send e-mail messages or transmit any
electronic communications
|
using
a name or address of someone other than the User for purposes of
deception.
(1)
|
EPGS shall not, through the use
of the Services, alter, add, remove or modify a source IP address
information or by using forged
|
headers
(a.k.a. “spoofing“) in an effort to deceive or mislead.
(m) EPGS
shall not, through the use of the Services, attempt to fraudulently conceal,
forge, or otherwise falsify a User’s identity.
(n)
EPGS shall not use the Deliverables to transmit, distribute, retrieve, or
store
any information, data, or other material in violation of any applicable law or
regulation
(including, where applicable any tariff or treaty). This includes, without
limitation,
the use or transmission of any data or material protected by copyright,
trademark,
trade secret, patent, or other intellectual property right without proper
authorization
and the transmission of any material that constitutes an illegal threat,
violates
export control laws, or is obscene, defamatory, or otherwise
unlawful.
(o) EPGS shall
not use the Services to knowingly commit verbal or written threats
towards another person. This may include posting or transmitting a person’s real
life information (name/address/phone number) in a malicious manner.
(p) EPGS shall
not use the Services to send threatening or harassing messages which suggest
that the sender is planning to engage in some type of criminal activity.
Generally threats to public officials, references to bombings, bank heists, and
activities that threaten national security, are considered serious
violations.
(q) EPGS and its End Users
will maintain the confidentiality of any passwords
provided with or in connection with the Services.
EPGS SHALL INDEMNIFY AND HOLD HARMLESS
EN POINTE AND EN POINTE SALES, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES
ANDAGENTS AGAINST ANY CLAIM ARISING FROM BREACH OF THIS PARAGRAPH 5 BY EPGS OR
ANY OF EPGS END USERS.
The foregoing Special Terms and
Conditions, specifically including
Paragraphs 1 and 2, will apply to this Statements of Work “Telephony,
Circuitry, and Information Technology Infrastructure Services. EPGS acknowledges
and agrees that the fees charged to EPGS under the Statements of Work identified
herein, and the benefits to be received by each party, reflect the allocation of
risk and that En Pointe, absent these Special Terms and Conditions would not
enter into these Statements of Work.
[Signatures
to Follow]
The parties, by their signatures
hereto, have read this Exhibit E, understand its
meaning,
including the meaning of all abbreviations written in this Exhibit. Each party
by its signature below warrants that he or she a duly authorized signature of
the entity which that party represents.
En
Pointe Technologies Sales, Inc.
|
En
Pointe Global Services, Inc.
|
|
__/s/ Attiazaz "Xxx"
Din_______________________________
|
________________________________
|
|
Signature
|
Signature
|
|
Attiazaz “Xxx” Din,
President
|
Xxxxx Xxxx, President
|
|
Print
Name and Title
|
Print
Name and Title
|
|
Date September 2,
2008
|
Date September 2,
2008
|
|
En
Pointe Technologies, Inc.
|
||
___/s/ Attiazaz "Xxx"
Din______________________________
|
||
Signature
|
||
Attiazaz “Xxx” Din,
President
|
||
Print
Name and Title
|
||
Date September 2,
2008
|
EXHIBIT
F
Offshore
Services
I. Offshore Services
Accounting
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide, or
cause En Pointe Sales to provide, and EPGS will receive Offshore Accounting
Services in Islamabad, Pakistan as described below.
B. Basic
Services:
1.
|
Overall
management of day-to-day Services Billing and Services Purchasing
units;
|
2.
|
Management
of month-end accounting close process for Services including revenue and
cost accruals, reclassifications and other accounting
adjustments;
|
3.
|
Management
and preparation of various accounting and sales reports for
Services;
|
4.
|
Supervision
of billing and invoicing operations including but not limited to the
following:
|
a) Creation
of Services sales orders
b) Creating
SKUS in SAP
c) Processing
of vendor invoices
|
d)
|
Resolution
of invoice disputes in coordination with field
management;
|
e) Reconciliations
|
f)
|
Creation
of purchase orders for Services purchasing of parts and
labor;
|
|
g)
|
Posting
of goods receipts, PO adjustments, creation of CW sales orders
|
h) Maintenance
of Customer PO information
i) Track
and manage Services recurring xxxxxxxx.
5.
|
Assist
Services Business Office with procurement and tracking of technical
training for field engineers;
|
6.
|
Preparation
of standard reports and ad hoc reporting as
needed;
|
7.
|
Special
Services Account Projects.
|
C.
|
Current
Personnel
|
|
1.
|
Manager,
Services and Billing, Department: Services and Billing
(1)
|
2. Team
Leaders (2)
a) Department/Unit:
Services (1)
b) Department/Unit:
Billing (1)
3.
|
Service
Business Officers (4)
|
a)
|
Department/Unit:
Services/SBO (1)
|
b)
|
Department/Unit:
Services/Services Invoice Review
(1)
|
b)
|
Department/Unit:
Services/Purchasing (1)
|
c)
|
Department/Unit:
Services/GR Posting (1)
|
4.
|
Billing
Officers (2)
|
a)
|
Department/Unit: Services
Billing (1)
|
b)
|
Department/Unit: Services
Billing (1)
|
C. For
the Accounting Services described above, EPGS will pay En Pointe a fee for each
employee so engaged in providing the Services, monthly, in advance, the sum of
$2,600.00
per individual within thirty (30) days of EPGS receipt of En Pointe’s invoice.
Any increase or decrease in the number of personnel will be adjusted
monthly. For any individual hired or terminated between the first day
of any calendar month and the end of any calendar month, the fee for that
individual will be prorated based on a percentage determined by dividing the
number of working days for that individual by thirty (30 days. As an
example:
10 working days
--------------------- = 33% of the
monthly fee for the individual
30
days
EPGS
shall notify En Pointe within three (3) days of hiring or terminating any
individual. EPGS shall provide En Pointe with a monthly employee
report, within seven (7) days after the close of each calendar month which shall
list the names of the employees performing the services and hiring and
termination dates, if applicable. Continued retention of any
individual is subject to the ongoing approval of EPGS.
II. Off Shore Service Support
Services
A. In
consideration of monthly fees paid to En Pointe, En Pointe will provide and EPGS
will receive Offshore Services Support Services in Islamabad, Pakistan in
support of specific Services Engagements (per SOWS) as described
below.
B. Basic Services – Shared
Resources
1. Management
of entire Help-desk operation in PK.
2. Deliverance
of weekly and monthly reports to customers,
3. Single-point-of-contact
Services
4. Senior
Engineering Level II and III troubleshooting
5. Daily
Help-Desk response to e-mails telephone calls
6. After
Hours Support
7. Dispatch
Services through ticketing to completion
8. Wireless
Support (WMS) (mobile phones)
9. Remote
Desk Top Management
10. Billing
and Invoicing Support re WMS.
C. Current
Personnel
1. Operations
Manager – GSD (1)
2. Shared
Resources – GSD
a) Supervisor,
Dept/Unit: Shared Resources (1)
b) Sr.
Engineer, Dept/Unit: Shared Resources (1)
c) Service
Desk Engineers I, Dept/Unit Shared Resources (5)
d) Service
Desk Engineer I, Dept/Unit: Black & Xxxxxx (1)
|
3.
|
After
Hours Support
|
|
a)
|
Service
Desk Engineers I (3)
|
|
b)
|
Service
Desk Engineers II (1)
|
|
b)
|
Service
Desk Analyst (1)
|
|
4.
|
Dispatch
|
|
a)
|
Supervisor
Dispatch GSD (1)
|
|
b)
|
Service
Desk Analyst Dispatch (4)
|
|
5.
|
WMS
|
|
a)
|
Supervisor
ISS Management Services (WMS/GSD)
(1)
|
|
b)
|
Service
Desk Engineers I, Dept/Unit: WMS/GSD
(7)
|
|
6.
|
Remote
Desk Top Services
|
|
a)
|
Supervisor
RMDS/GSD (1)
|
|
b)
|
Service
Desk Engineer I, Dept/Unit: RMDS/GSD
(2)
|
|
c)
|
Compliance
Analyst, Dept/Unit: RMDS/GSD (1)
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D. For
the Support Services described above, EPGS will pay En Pointe a fee for each
employee so engaged in providing the Services, monthly, in advance, the sum of
$1,500.00
per individual within thirty (30) days of EPGS receipt of En Pointe’s invoice.
Any increase or decrease in the number of personnel will be adjusted
monthly. For any individual hired or terminated between the first day
of any calendar month and the end of any calendar month, the fee for that
individual will be prorated based on a percentage determined by dividing the
number of working days for that individual by thirty (30 days). As an
example:
10 working days
--------------------- = 33% of the
monthly fee for the individual
30
days
EPGS
shall notify En Pointewithin three (3) days of hiring or terminating any
individual. EPGS shall provide En Pointe with a monthly employee
report, within seven (7) days after the close of each calendar month which shall
list the names of the employees performing the services and hiring and
termination dates, if applicable. Continued retention of any
individual is subject to the ongoing approval of EPGS.
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[Signature
Page(s) to Follow]
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The
parties, by their signatures hereto, have read this Exhibit F, understand its
meaning, including the meaning of all abbreviations written in this
Exhibit. Each party by its signature below warrants that he or she a
duly authorized signature of the entity which that party
represents.
En
Pointe Technologies Sales,
Inc. En
Pointe Global Services, Inc.
/s/
Attiazaz "Xxx"
Din
/s/ Xxxxx
Xxxx
Signature
Signature
Attiazaz “Xxx” Din,
President
Xxxxx Xxxx,
President____________
Print Name and
Title
Print Name and
Title
Date
September 2,
2008
Date September 2,
2008
En
Pointe Technologies, Inc.
/s/ Attiazaz "Xxx"
Din
Signature
Signature
Attiazaz “Xxx” Din,
President
Print
Name and Title
Date
September 2,
2008