STATE OF NEW YORK
DEPARTMENT OF LABOR
BUILDING #00
XXXXX XXXXXX
XXXXXX, XX 00000-0000
THIS AGREEMENT, made this 1st day of June in the year One thousand,
nine hundred and ninety-eight, by and between Spanlink Communications, 0000
Xxxxxxxxx Xxxx., Xxxxxxxxxxx, XX 00000, the "Vendor", and the State of New York,
Department of Labor, the "Customer".
WITNESSETH, that the Vendor, in consideration of the agreements made by
the Customer, and the Customer, in consideration of the agreements herein made
by the Vendor does hereby as follows:
ARTICLE I. The Vendor shall perform on-site maintenance on the
Department's AT&T Conversant equipment as specified in Bid #39E, opened in
Albany, New York at 10:05 a.m., on the 27th day of May, 1998, which together
with all appendices is hereby made a part of this agreement.
ARTICLE II. It is hereby mutually agreed between the Vendor and the
Customer hereto that the sum to be paid by the Customer to the Vendor for said
services shall be as follows:
Two hundred seventy-five thousand, one hundred eighty-four dollars and
zero cents ($275,184.00).
ARTICLE III. This agreement shall be in effect from June 1, 1998,
through May 31, 1999.
ARTICLE IV. This agreement is subject to cancellation by the Customer,
upon fifteen (15) days notice in writing to the Vendor.
ARTICLE V. That Appendix A, Article 15A, The XxxXxxxx Fair Employment
Principles, the Omnibus Procurement Act of 1992 and the Year 2000 Date Change
Warranty are hereby made a part of this agreement.
IN WITNESS WHEREOF, the parties hereto have set their hand and seals,
the day and year first written.
STATE OF MINNESOTA, COUNTY OF HENNEPIN. On the 5th day of June,
Nineteen hundred and ninety-eight, before me personally came Xxxxxxx Xxxxxx, to
me known, who being by me duly sworn, did depose and say that he resides at 0000
Xxxxx Xxxxxxxxx Xxxxx, Xxx Xxxxxxxx, Xxxxxxxxx, that he is the Vice President
and Chief Financial Officer of Spanlink Communications Inc., the Corporation
described in and which executed the foregoing instrument, and that he signed his
name thereto by order of the Board of Directors of said Corporation.
/s/ Xxxxxxxx Xxx Xxxxxx
Notary Public (affix stamp)
Agency Certification
"In addition to the acceptance of this contract, I also certify that original
copies of this signature page will be attached to all other exact copies of this
contract."
Spanlink Communications NYS DEPT. OF LABOR
/s/ X. X. Xxxxxx /s/ Xxxxxxxx X. Xxxxx
Authorized Signature Authorized Signature
Xxxxxxx X. Xxxxxx Xxxxxxxx X. Xxxxx
Printed Name Printed Name
Vice President and CFO Administrative Aide
Title Title
6/5/98 JUN 08 1998
Date Date
NYS ATTORNEY GENERAL STATE COMPTROLLER
APPROVED AS TO FORM Xxxxxx X. Xxxx
NYS ATTORNEY GENERAL
JUN 17 1998 JUL 24 1998
XXXXX XXXXXXXX
ASSOCIATED ATTORNEY
Date Date
Bid 39E Specifications
On-site maintenance to include all parts and labor necessary to maintain or
restore all covered equipment to its proper working order.
Maintenance is to be performed during normal working hours, Monday through
Friday, 8:00 a.m. to 5:00 p.m., except State holidays.
Preventative maintenance as specified by the manufacturer's recommendations.
PM's shall include, but are not limited to: cleaning, testing and replacement of
parts with a history of wear.
All replacement parts and products should be available at all times.
Similar equipment may be added at any time to the contract. Equipment may be
deleted at any time during the term of the contract. Any equipment added or
deleted must be invoiced on a pro-rated basis.
Site locations for equipment may be added or deleted at any time.
Vendors must show proof that they are an authorized service provider.
No subcontracting is allowed without prior written approval from the Dept. of
Labor. If vendor is planning to subcontract, subcontractor's name and address
must be submitted with the bid.
Should the Department allow subcontracting, any work performed by the
subcontractor must be invoiced through the vendor holding the contract. The
Department twill only pay the awardee.
Response time must be within 2 hours for a call for service to an 800 number and
on-site service must be performed within 4 hours.
The contract may be renewed, in writing, at its expiration. The original
contract and its renewals may not exceed a total of five (5) years.
Any increases to the contract and its renewals may not exceed 5% or CPI,
whichever is lower. Vendor is to submit the current CPI when submitting renewal
pricing.
Vendor must guarantee that the pricing offered is lower or as low as any pricing
offered to any other customer.
All contracts are subject to approval by the NYS Dept. of Labor, the State
Attorney General's Office, and the Office of the State Comptroller.
Appendix A, Article 15A, the MacBridge Fair Employment Principles, the Omnibus
Procurement Act of 1992 and Year 2000 Date Change Warranty (whether it pertains
to this type of contract or not) are hereby made apart of the contract.
All bid specifications are hereby made apart of the contract.
The Dept. of Labor reserves the right to reject any or all bids that are not in
the best interest of the State of New York.
The award will be based upon the lowest total amount of the bid proposal. The
vendor is to submit with their bid a cost per hour and/or service call charge on
repairs outside the designated scope of the bid. This should be for
weekends/holidays or for hours outside the bid.
Please indicate in your bid response a procedure to be used by the Department's
Customer Support Staff to report problems to a single point of contact.
Upon resolution of an outage, vendor must call the Department's Customer Support
Staff to close the outage. Vendor must provide all close-out information (ex:
type of problem, resolution, parts replaced) and verify with a Customer Service
Representative that the device is operational.
Vendor must provide problem escalation procedures and a detail of how the vendor
will escalate its dedication of support and management staff.
ADDITIONAL BID SPECIFICATIONS FOR BID #39E
Maintenance is to include monitoring and alarm software for an automated 24 hour
monitoring of all systems status. Vendor is to describe the software and its
capabilities in their bid response.
The vendor is to notify the Dept.'s Customer Support Staff of any emergency,
recovery, or inoperative conditions as soon as they occur, including weekends
and holidays.
Trained technicians are required to perform all service. Technicians should have
a minimum of two years experience on this type of equipment.
Vendor must have a supply of replacement equipment available and should detail
this supply in their bid response.
Systems must be operational within 24 hours of notice to the vendor of a
problem. If a system cannot be repaired within this time, vendor must be able to
replace all or part of the in-operational system.
