"[CONFIDENTIAL PORTION OMITTED]" INDICATES THAT INFORMATION
HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION
PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT
TeleWest Group
General Purchasing Agreement
TABLE OF CONTENTS
===============================================================================================================
1 INTRODUCTION................................................................................................1
1.1. DEFINITIONS..............................................................................................1
2. GENERAL TERMS AND CONDITIONS...............................................................................3
2.1. TERM.....................................................................................................3
2.2. TERMINATION OF AGREEMENT FOR CONVENIENCE.................................................................3
2.3 CANCELLATION OF AGREEMENT FOR DEFAULT.....................................................................4
2.4. ORDER(S) ACCEPTANCE, MODIFICATION AND TERMINATION........................................................5
2.5. ORDER(S).................................................................................................6
2.6. REPORTS..................................................................................................6
2.7 INVOICES AND PAYMENTS.....................................................................................6
2.8 FINANCING.................................................................................................7
2.9 PRICE PROTECTION..........................................................................................7
2.10 TAXES....................................................................................................8
2.11 RECORDS..................................................................................................8
2.12. ACCEPTANCE..............................................................................................8
2.13 WARRANTIES:..............................................................................................9
2.14 HAZARDOUS MATERIALS AND SUBSTANCES......................................................................11
2.15 CONFIDENTIAL INFORMATION................................................................................11
2.16 INDEPENDENT CONTRACTOR..................................................................................12
2.17 INDEMNITY...............................................................................................13
2.18 PATENT, TRADEMARK, COPYRIGHT OR TRADE SECRET INDEMNIFICATION............................................13
2.19 INSURANCE...............................................................................................14
2.20 MANUALS AND DOCUMENTATION:..............................................................................15
2.21 COMPATIBILITY INFORMATION...............................................................................15
2.22 RIGHTS TO INVENTIONS, DISCOVERIES AND OTHER DEVELOPED INFORMATION.......................................15
2.23 PATENT LICENSES.........................................................................................16
2.24 RIGHT TO INSPECT........................................................................................16
2.25 RIGHT OF ACCESS.........................................................................................16
2.26 TRANSPORTATION AND SHIPPING.............................................................................16
2.27 DELIVERY................................................................................................16
2.28 DAMAGE TO PROPERTY......................................................................................16
2.29 SUBCONTRACTORS..........................................................................................17
2.30 ADVERTISING.............................................................................................17
2.31 PLANT AND WORK RULES....................................................................................17
2.32 FORCE MAJEURE...........................................................................................17
2.33 SETOFF..................................................................................................17
2.34 TIME IS OF ESSENCE......................................................................................17
2.35 ASSIGNMENT..............................................................................................18
2.36 USE NOT ACCEPTANCE......................................................................................18
2.37 WAIVER..................................................................................................18
2.38 COMPLIANCE WITH LAWS....................................................................................18
2.39 GOVERNING LAW...........................................................................................18
2.40 SEVERAL LIABILITY.......................................................................................18
2.41 NON-EXCLUSIVE AGREEMENT.................................................................................19
2.42 LIMITATION OF LIABILITY.................................................................................19
2.43 RE-EXPORT...............................................................................................19
2.44 REMEDIES CUMULATIVE.....................................................................................20
2.45 AMENDMENTS..............................................................................................20
2.46 SURVIVAL................................................................................................20
2.47 BUSINESS CONDUCT........................................................................................20
2.48 NOTICES.................................................................................................20
i
3 ACQUISITION OF PRODUCT(S)..................................................................................22
3.1 DETAILED ORDER(S) ACKNOWLEDGEMENT........................................................................22
3.2 QUALITY ASSURANCE AND INSPECTION.........................................................................22
3.3 SPECIFICATIONS...........................................................................................22
3.4 TITLE....................................................................................................23
3.5 RISK OF LOSS.............................................................................................23
3.6 FUTURE AVAILABILITY OF REPAIRS, REPLACEMENT PARTS, AND MAINTENANCE NOT COVERED UNDER WARRANTY............23
3.7 TECHNICAL SUPPORT........................................................................................24
3.8 MARKING..................................................................................................24
3.9 ENGINEERING SERVICES.....................................................................................24
3.10 INSTALLATIONS SERVICES..................................................................................24
3.11 TRAINING................................................................................................25
3.12 SOFTWARE................................................................................................25
3.13 SPECIAL TECHNICAL SERVICES..............................................................................27
3.14 ENTIRE AGREEMENT........................................................................................27
3.15 SIGNATURES..............................................................................................28
EXHIBIT A CUSTOMERS..........................................................................................32
A1 PARTNERSHIPS AND REGISTERED ADDRESSES TABLE...............................................................32
EXHIBIT B FAULT CLASSIFICATIONS..............................................................................33
B1 FAULT PRIORITY CLASSIFICATIONS............................................................................33
B1.1 System problems are assigned one of five priority levels as follows..................................33
B2 SERVICE CONDITIONS AND RESOLUTION OBJECTIVES..............................................................33
B2.1 E1 Degradation and/or Outage.........................................................................33
B2.1.1 System Faults....................................................................................33
B2.1.2 Resolution Objective:............................................................................33
B2.2 E2 Potential Degradation and/or Outage:..............................................................33
B2.3 S1 Service Affecting:................................................................................34
B2.3.1 System Faults....................................................................................34
B2.3.2 Resolution Objective.............................................................................34
B2.4 S2 Intermittently Service Affecting..................................................................34
B2.4.1 System Faults....................................................................................34
B2.4.2 Resolution Objective.............................................................................35
B2.5 NS Non-Service Affecting Conditions..................................................................35
B2.5.1 System Faults....................................................................................35
B2.5.2 Resolution Objective.............................................................................35
EXHIBIT C SWITCH PURCHASES...................................................................................36
C1 SCOPE.....................................................................................................36
C2 DEFINITIONS...............................................................................................36
C3 SUPPLIER'S OFFER..........................................................................................37
C4 PRICES AND DISCOUNTS......................................................................................37
C5 REMOTE CONCENTRATOR UNITS.................................................................................38
C6 INVOICING AND PAYMENT.....................................................................................39
C7 PURCHASE OBJECTIVES.......................................................................................40
C8 DELIVERY..................................................................................................41
C9 TECHNOLOGY OBSOLESCENCE...................................................................................41
C10 BELL NORTHERN RESEARCH RATIONALIZED INSTRUCTION SET COMPUTING PROCESSOR..................................41
C11 CABLEPHONE...............................................................................................41
C12 CABINETIZED LINE CONCENTRATOR EQUIPMENT RETROFIT.........................................................42
C13 DIGITAL ACCESS SIGNALLING SYSTEM II......................................................................42
C14 SUPPORT OF E1 LINKS......................................................................................42
C15 SPARES...................................................................................................42
C16 SUBSCRIBER PULSE METERING STRATEGY.......................................................................42
C17 SIGNAL SWITCHING POINT FUNCTIONALITY.....................................................................42
C18 [CONFIDENTIAL PORTION OMITTED]...........................................................................42
ii
C19 EMERGENCY REPLACEMENT....................................................................................42
C20 INITIAL SUPPORT..........................................................................................43
C21 GENERIC SOFTWARE.........................................................................................43
C22 PLANNING INFORMATION.....................................................................................44
C23 QUALITY..................................................................................................45
C24 TRAINING.................................................................................................45
C25 MARKETING................................................................................................46
C26 CONFIGURATION AND PRICING SYSTEM.........................................................................46
C27 ONGOING SUPPORT..........................................................................................46
C28 INTERVALS AND SCHEDULES..................................................................................46
C29 ONGOING SUPPORT FOR SOFTWARE RELEASES AFTER WARRANTY.....................................................47
C30 REPORTS..................................................................................................47
C31 ORDER AND CUSTOMER INFORMATION PROCESS FOR A NEW SWITCH..................................................47
C32 INSTALLATION.............................................................................................47
EXHIBIT C APPENDIX I.........................................................................................49
CI-1 SUPPLIER'S OFFER........................................................................................49
EXHIBIT C APPENDIX II........................................................................................50
CII-1 PRICE PER LINE.........................................................................................50
CII-2 TECHNICAL SUPPORT SERVICES TABLE.......................................................................57
CII-3 REPAIR & RETURN TABLE..................................................................................58
EXHIBIT C APPENDIX III.......................................................................................59
CIII-1 PRICE LIST TABLE......................................................................................59
CIII-2 UNIT PRICE LIST TABLE FOR NON-DISCOUNTABLE ITEMS......................................................71
EXHIBIT C APPENDIX IV........................................................................................72
CIV-1 TYPICAL DELIVERY SEQUENCE..............................................................................72
CIV-2 NT -- TELEWEST DMS 100 GENERIC PLAN.....................................................................76
[THIS PAGE INTENTIONALLY LEFT BLANK].........................................................................77
EXHIBIT D NETWORK OPERATION SUPPORT SYSTEM PURCHASES.........................................................78
D1 SCOPE.....................................................................................................79
D2 DEFINITIONS...............................................................................................79
D3 SUPPLIER'S OFFER..........................................................................................79
D4 IMPLEMENTATION SCHEDULE...................................................................................79
D5 NOS SYSTEM INTEGRATION....................................................................................80
D6 SWITCH MONITORING ANALYSIS SYSTEM DESCRIPTION.............................................................80
D6.1 Customer Requirements..............................................................................80
D6.2 Switching NOS Interface To Users.....................................................................80
D6.3 Switching NOS Flexibility............................................................................80
D6.4 Switching NOS Operations And Maintenance.............................................................80
D6.5 Switching NOS Fault Tolerance........................................................................81
D6.6 Switching NOS Interface Standards....................................................................81
D6.7 Switching NOS Recovery Plan..........................................................................81
D6.8 Switching NOS Communication Breakdown................................................................81
D6.9 Switching NOS Overload Handling......................................................................81
D6.10 Switching NOS Trouble Ticket Administration.........................................................82
D6.11 Switching NOS Performance Measurement...............................................................82
D6.12 Switching NOS On-Line Help/Documentation............................................................82
D6.13 Switching NOS On-Line System Security...............................................................82
D6.14 Additional items which need to be provided are:.....................................................82
D7 TRAFFIC DATA COLLECTION DESCRIPTION.......................................................................82
D7.1 Interface to Users...................................................................................82
D7.2 Operation and Maintenance............................................................................83
D7.3 Interface Standards..................................................................................83
iii
D7.4 Recovery Plan........................................................................................83
D7.5 Performance Measurement..............................................................................83
D7.6 On-Line Help/Documentation...........................................................................83
D7.7 System Security......................................................................................83
D7.8 Additional items which need to be provided are:......................................................83
D8 SERVICE ORDER PROCESSING SYSTEM DESCRIPTION...............................................................83
D8.1 Interface to Other Associated Systems................................................................83
D8.2 Operation and Maintenance............................................................................84
D8.3 Interface Standards..................................................................................84
D8.4 Recovery Plan........................................................................................84
D8.5 Performance Measurement..............................................................................84
D8.6 System Security......................................................................................84
D8.7 Additional items which need to be provided are:......................................................84
D9 INTERCONNECT (ACCESS) BILLING SYSTEM (INCLUDING BILLING DATA COLLECTION AND DISTRIBUTION).................84
D9.1 Interface to Other Associated Systems................................................................84
D9.2 Operation and Maintenance............................................................................84
D9.3 Interface Standards..................................................................................84
D9.4 Recovery Plan........................................................................................85
D9.5 Performance Measurement..............................................................................85
D9.6 System Security......................................................................................85
D9.7 Additional items which need to be provided are:......................................................85
D10 SUMMARY OF NOC SYSTEMS...................................................................................85
D10.1 NOC Operational Support Systems.....................................................................85
D10.2 Network Operations Support Systems Schematic........................................................86
D11 PRICE ASSUMPTIONS........................................................................................86
D11.1 TeleWest OS System Assumptions......................................................................86
D11.2 Introduction........................................................................................86
D11.3 Assumptions.........................................................................................86
D11.4 References..........................................................................................86
EXHIBIT D APPENDIX I.........................................................................................87
DI-1 NOS PURCHASES, PRICING..................................................................................87
DI-2.1. INTRODUCTIONS AND REFERENCES.........................................................................87
DI-2.1.1 Introduction.....................................................................................87
DI-2.1.2 Participants.....................................................................................87
DI-2.1.3 TeleWest Business Position.......................................................................87
DI- 2.2 STATEMENT OF REQUIREMENTS............................................................................87
DI-2.2.1 Timescales.......................................................................................87
DI-2.2.2 Scale............................................................................................87
DI-2.2.3. Volumes.........................................................................................87
DI- 2.2.4. Polling Windows................................................................................88
DI- 2.2.5. Input Communications...........................................................................88
DI- 2.2.6. Output Communications..........................................................................88
DI- 2.2.7. Transformation.................................................................................88
DI- 2.2.8 Rating/Tariffs..................................................................................88
DI- 2.2.9. Resilience.....................................................................................88
DI- 2.2.10. Enquiry.......................................................................................88
DI- 2.2.11. Alarms........................................................................................88
DI- 2.2.12. Error correction..............................................................................89
DI- 2.2.13. MMI...........................................................................................89
DI- 2.2.14. Reports.......................................................................................89
DI- 2.2.15. Audit.........................................................................................89
DI- 2.2.16. Disaster Stand-by.............................................................................89
DI- 2.2.17. Summary Diagram...............................................................................89
DI-2.3 KEY ASSUMPTIONS.......................................................................................89
DI-2.4 MAXIMUM BUDGETARY PRICE...............................................................................89
DI- 2.5 ICL COPYRIGHT.......................................................................................89
DI-3 INTENTIONALLY LEFT BLANK................................................................................90
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DI-4 INTELICOM SYSTEM........................................................................................90
DI-4.1 Interconnect Accounting............................................................................90
DI-4.2 Network Provisioning...............................................................................91
DI-4.3 Introduction.......................................................................................91
DI-4.4 Overview...........................................................................................91
DI-4.4.1 Interconnect Accounting........................................................................91
DI-4.4.2 Network Provisioning...........................................................................91
DI-4.5 Qualifications.....................................................................................91
DI-4.6 Services...........................................................................................92
DI-4.7 Assumptions........................................................................................92
DI-4.8 Pricing............................................................................................92
DI-5 PRISM SYSTEMS...........................................................................................92
DI-6 TELEWEST NETWORK SUPPORT SYSTEMS........................................................................92
DI-6.1 Switch Monitoring and Analysis System..............................................................92
DI-6.2 Traffic Data Collection System.....................................................................92
DI-6.3 Service Order Processing System....................................................................93
DI-6.4 Interconnect (Access) Billing......................................................................93
DI-7 SWITCHING SYSTEM DESCRIPTION............................................................................93
DI-7.1 Interface to Users.................................................................................93
DI-7.2 Flexibility........................................................................................93
DI-7.3 Operations and Maintenance.........................................................................93
DI-7.4 Fault Tolerance....................................................................................93
DI-7.5 Interface Standards................................................................................93
DI-7.6 Recovery Plan......................................................................................93
DI-7.7 Communication Breakdown............................................................................93
DI-7.8 Overload Handling..................................................................................94
DI-7.9 Trouble Ticket Administration......................................................................94
DI-7.10 Performance Measurement...........................................................................94
DI-7.11 On-line Help/Documentation........................................................................94
DI-7.12 System Security...................................................................................94
DI-7.13 Additional items which need to be provided are:...................................................94
DI-8 TRAFFIC DATA COLLECTION DESCRIPTION.....................................................................94
DI-8.1 Interface to Users.................................................................................94
DI-8.2 Operation and Maintenance..........................................................................95
DI-8.3 Interface Standards................................................................................95
DI-8.4 Recovery Plan......................................................................................95
DI-8.5 Performance Measurement............................................................................95
DI-8.6 On-Line Help/Documentation.........................................................................95
DI-8.7 System Security....................................................................................95
DI-8.8 Additional items which need to be provided are:....................................................95
DI-9 NOC OPERATIONAL SUPPORT SYSTEMS.........................................................................95
EXHIBIT E FINANCING..........................................................................................96
Letter of Modification.........................................................................................
100
Appendix 1 Maximum Aggregate Purchases to be Financed............................................104
Appendix 2 Lease Purchase Agreement for Telewest Partnerships....................................105
Appendix 3 Lease Purchase Agreement for Windsor Television.......................................131
Appendix 4 Lease Purchase Agreement for Cable London and Birmingham..............................157
v
1 Introduction
This Agreement, dated 1 March 1993, is made by and between the companies listed
under Exhibit A attached hereto and by this reference incorporated into this
Agreement and identified herein ("Customer"), and Northern Telecom Europe
Limited, having its registered office at IB Portland Place, London, W1N 3AA
acting through its Public Switching Division at Meridian House, 000 Xxxxxx Xxxx,
Xxxxxxxxxx, Xxxxx XX0 0XX ("Supplier").
In consideration of the promises, mutual covenants and agreements contained
herein, the receipt and sufficiency of which are hereby acknowledged, Customer
and Supplier agree as follows:
1.1. Definitions
The terms defined in this Clause shall have the meanings set forth below
whenever they appear in this Agreement, unless (a) the context in which they are
used clearly requires a different meaning; or (b) a different definition is
described for a particular Clause or provision:
1.1.1 "Acceptance" means Customer's written acknowledgement that Purchases
(defined herein), procured hereunder conform to the Specifications and
the requirements of the applicable Order(s) (defined herein). Acceptance
is further described in the Clause entitled "Acceptance".
1.1.2 "Acceptance Date" means the date that Customer acknowledges Acceptance.
1.1.3 "Acceptance Period" means that time during which Customer determines if
Purchases conform to the Specifications and the requirements of the
applicable Order(s). Unless otherwise agreed, that time period will be:
1.1.3.1For Product(s) (defined herein) and Software (defined herein), not
installed by Supplier, four weeks after receipt; and
1.1.3.2For Product(s) (defined herein) and Software (defined herein),
installed by Supplier, four weeks after the actual date of the
completion of Installation Services (defined herein); and
1.1.3.3For Services (defined herein), four weeks after the actual date of
completion of the Services.
If Purchases fail to conform during such time periods described in this
Clause, the Acceptance Period shall advance until either: a) Purchases
have successfully met Acceptance, or b) Customer cancels the applicable
Order(s).
1.1.4."Agreement" means this written contract between Customer and Supplier
covering the Purchases together with attached exhibits, any Order(s),
and amendments to this Agreement issued in accordance with the Clause
entitled "Amendments".
1.1.5."Commencement Date" means the date stated in any applicable Order(s) on
which Services are to begin.
1.1.6."Consortium" for the purposes of this Agreement means all Customers
listed under Exhibit A subject to Clause 2.40 entitled 'Several
Liability' and all actions to be taken by Consortium hereunder shall be
taken by TeleWest Communications Group Limited ("TeleWest") as
its representative.
1
1.1.7."Customer" means the companies and partnerships listed under Exhibit A.
Customer reserves the right to add and delete companies and partnerships
to Exhibit A as Customers, in accordance with the Clause entitled
"Amendments".
1.1.8."Deliver" ("Delivery") means Customer's receipt of Purchases at the
location specified in any applicable Order(s). If Customer specifies the
common carrier to be used, "Delivery" means receipt of Product(s) and
Software by the common carrier.
1.1.9."Delivery Date" means the date stated in any applicable Order(s) by which
Purchases are required to be Delivered.
1.1.10."Documentation" means information whether tangible or intangible, such
as: Specifications, user manuals, test data, flow charts, data file
listings, loading and unloading procedures, machine configuration
information, programs, routines, subroutines, or related information
necessary for the engineering, installation, operation, and maintenance
of Purchases.
1.1.11."Engineering Services" means those Services that include analysing,
planning, designing, pricing, detailing, drafting, creating
specifications, ordering and otherwise technically describing or
specifying Product(s) as Ordered.
1.1.12."Installation Services" means those Services that include constructing,
erecting, placing, moving, modifying, unpacking, connecting, wiring,
cabling, inspecting and testing Product(s) and/or Software or performing
similar work as ordered.
1.1.13."Order(s)" means a written or electronic offer by a single Customer for
Purchases which shall be deemed to incorporate all the provisions of
this Agreement.
1.1.14."Maintenance Services" means those preventive, remedial and similar
services performed by Supplier for a specified period of time for a
specific application.
1.1.15."Product(s)" means those goods, supplies, materials, articles, items,
parts, components, assemblies, incidental associated Software and
incidental related Services described herein.
1.1.16. "Purchases" means all Product(s), Software and
Services described herein.
1.1.17."Services" means the work to be performed by Supplier under this
Agreement, including the supplying of any deliverables incidental to the
Services.
1.1.18."Shipment Date" means the date stated in any applicable Order(s) by
which Product(s) and Software are to be shipped.
1.1.19."Software" means a set of logical instructions and tables of
information which guide the functioning of a processor, whether or not
associated with Product(s), for which Supplier has the right to grant
licenses or sub licenses to Customer. "Software" includes all related
Documentation.
1.1.20."Specifications" means criteria, technical or otherwise, in any medium,
for Purchases, which are referenced in or made part of this Agreement or
any Order(s) and/or Proposals and documents clearly supporting
Supplier's proposals such as descriptions, prototypes, models,
performance requirements, drawings and pictures relating to the
Purchases.
2
1.1.21."Training Services" means those Services that include instructing,
teaching, qualifying, or certifying Customer's or others' employees or
providing other related services.
2. General Terms And Conditions
This Section sets forth the general terms and conditions under which Customer
may procure Purchases through issuance of Order(s).
The terms and conditions of this Section shall control unless modified by
subsequent Clauses of this Agreement or any Order(s).
2.1. Term
This Agreement shall commence on 31 January 1993, and expire on 30 January 1998.
The parties may extend the term or any subsequent term by executing a separate
written agreement of extension prior to the expiration of the term.
2.2. Termination of Agreement for Convenience
2.2.1 Customer shall, in addition to its rights to cancel this Agreement for
default, have the right to terminate this Agreement in whole or in part
for its convenience at any time by giving Supplier at least thirty (30)
days written notice of termination specifying the extent to which the
Agreement is terminated and the date upon which such termination becomes
effective.
2.2.2 After receiving notice of termination under Clause 2.2.1 and except as
otherwise directed by Xxxxxxxx, Supplier shall:
2.2.2.1 Stop work under the Agreement on the date and to
the extent specified; and
2.2.2.2 Place no further orders with its suppliers, except as may be
necessary for completing such portions of the Agreement as have not
been terminated; and
2.2.2.3 Terminate all Orders with its suppliers to the extent that they may
relate to portions of the Agreement terminated; and
2.2.2.4 Take such action as may be necessary or as Customer may direct to
protect and preserve Purchases which are in Supplier's possession and
in which Customer has or may acquire an interest.
2.2.3 At the time of termination and to the extent of the termination, the
parties shall be released from any and all obligations under this
Agreement provided that Supplier shall be paid for Purchases which have
met Acceptance prior to the date of termination and any costs identified
pursuant to Clause 2.4.4 less any amounts previously prepaid. If for
Services, development of Software, or any other portion of Purchases,
Supplier's fee has been specified on the basis of a definite sum for the
completion of Services, Software development, or other portion of
Purchases, the sum payable upon termination shall be based upon the
percent of Services, Software development, or other portion of
Purchases, satisfactorily completed to the Specifications. Supplier
agrees that a termination under this Clause shall not constitute a
breach of or default under this Agreement by Customer and that the
payments to Supplier as provided in this Clause shall constitute full
payment of all claims by Supplier against Customer arising from a
termination for convenience.
3
2.2.4 Except to the extent of expenses incurred pursuant to Clause 2.4.4,
Customer shall not be liable to Supplier for expenses, damages or losses
of any kind arising from a termination under this Clause 2.2 including
incidental and consequential damages, loss, anticipated profit, or
unabsorbed indirect costs or overheads or any other losses or claims
whatsoever on account of or arising out of termination for convenience
except in respect of death or personal injury caused by Xxxxxxxx's
negligence.
2.2.5 Except as set forth above, termination shall not affect either
Customer's or Supplier's pre-termination obligations hereunder and shall
be without prejudice to enforcement of any undischarged obligations
existing at the time of termination.
2.2.6 Termination of the Agreement pursuant to this Clause 2.2 shall not
affect the Lease Purchase Agreement detailed in Exhibit E, which shall
survive the expiration, termination or cancellation of this Agreement.
2.3 Cancellation of Agreement for Default
2.3.1 Should either party at any time (1) become insolvent or unable to pay
its debts when they are due, make any arrangement or compromise with its
creditors, have appointed, or be the subject of any notice of the
intended appointment of a receiver or manager, become the subject of a
voluntary or compulsory liquidation (other than for the purpose of a
solvent reconstruction arrangement), be made the subject of any
administration order or of any proposal under Part I of the Insolvency
Act 1986 for a composition in satisfaction of its debts, have a petition
presented for its winding-up or administration, or do or become subject
to the occurrence of any event analogous to or having the effect of the
foregoing events, or (2) materially fail or refuse to diligently fulfil
its obligations hereunder or to perform any other requirement of this
Agreement and/or any Order(s) and not cure such failure within thirty
(30) days after written notice thereof from the non-defaulting party,
the non-defaulting party shall have the right, at its election and
without prejudice to any other rights or remedies, to cancel this
Agreement and/or any Order(s), in whole or in part. Such other rights
and/or remedies shall include the ability to interrupt or suspend
Delivery.
2.3.2 If Customer cancels any Order(s) for default under such Order(s) it
shall retain any Product(s) and/ or Software already received and
Accepted under such Order(s), provided that Customer shall pay for
Product(s) and Software retained. Supplier shall refund to Customer
amounts previously paid for returned Product(s) and/or Software which
have not been Accepted under such Order and shall bear all expenses for
their removal and return.
2.3.3 Subject to the provisions of Clause 2.4.1 if Customer cancels this
Agreement and/or any Order(s) under Clause 2.3.1 it may recover from
Supplier all reasonable loss, damage, and expense incurred by Customer
as a direct result of Supplier's default, or deduct the amount thereof
from any monies due or to become due to Supplier. Supplier shall be
obligated for the payment of any deficiency that may remain after such
deduction.
2.3.4 If Supplier cancels this Agreement and/or any Order(s) under Clause
2.3.1 it may recover from Customer reasonable loss, damage, expenses
incurred by Supplier as a direct result of Customer's default. Customer
shall not be liable for incidental, consequential or indirect damages,
including but not limited to lost profits.
4
2.4. Order(s) Acceptance, Modification and Termination
2.4.1 Written acceptance or performance, in whole or in part, shall constitute
Supplier's acceptance of the Order(s). Acceptance of the Order(s) binds
the parties to honour all dates, amounts and other requirements of the
Order(s). Supplier agrees to accept all Orders which comply with the
terms and conditions of this Agreement. Supplier shall have no
obligation to accept an Order that contains a delivery interval shorter
than that specified by Supplier as its standard delivery intervals as
defined herein.
2.4.2 If Supplier is unable to accept the Order(s) as received, Supplier shall
provide Customer with a notice of non-acceptance within fifteen (15)
days of receipt of the Order(s). The notice shall state the
modifications necessary to make it acceptable. The proposed
modifications shall not be binding on either party until accepted by
Customer in writing.
2.4.3 Customer may modify or terminate Order(s), in whole or in part, at any
time prior to Supplier's acceptance, or Customer's acceptance of a
modified order, with no liability.
2.4.4 Customer may at any time subsequent to Supplier's acceptance, terminate
Order(s) in whole or in part, for its convenience, upon giving written
notice specifying the effective date. Upon receipt of said notice,
Supplier shall as it relates to such termination:
2.4.4.1 Immediately cease performance of such Order(s);
2.4.4.1.1 Place no further Order specific subcontracts;
2.4.4.1.2 Identify all Products and Software assigned to the Order which is
not usable by Supplier's other customers within one hundred twenty
(120) days;
2.4.4.1.3 Review Order specific subcontractor claims with Customer prior
to settlement of such claims; and
2.4.4.1.4 If requested by Xxxxxxxx complete performance of the work not
terminated at the prices and fees as specified in the Order .
2.4.4.2 Within sixty (60) days after said notice, or such other period
approved by Customer, Supplier shall submit a written proposal to
Customer for settlement. The proposal shall identify or explain:
2.4.4.2.1 Prices and fees for Services performed by Supplier prior to
the effective date of termination;
2.4.4.2.2 Products and Software identified pursuant to Clause 2.4.4.1.2,
its condition and Supplier's prices and fees for such Products and
Software; and
2.4.4.2.3 Subcontracts settled by Supplier in conjunction with Clause
2.4.4.1.3 as they relate to the termination and applicable
termination charges.
2.4.4.3 The proposal shall include reasonable back-up documentation to
support each proposal item and shall be consistent with Supplier's
prices and fees associated with such terminated Order.
2.4.4.4 Supplier shall be entitled to prices and fees specified in Clause
2.4.4.2.1 and 2.4.4.2.2 in relation to the terminated work as set
forth in the applicable Order.
5
2.4.4.5 The amount shall be further reduced by any amounts for Product
referred to in Clause 2.4.4.1.2 and which is either returned to stock
or sold for scrap.
2.5. Order(s)
2.5.1 All Order(s) shall be in writing and signed by Xxxxxxxx
2.5.2 When provisions of any Order(s) conflict with or supplement this
Agreement, provisions of the Order(s) which are not pre-printed or
otherwise in standard form shall take precedence. This Agreement shall
take precedence over pre-printed provisions of any Order(s).
2.5.3 Warranties or representations made in writing by Supplier under any
Order(s) or in contemplation of any Order(s), shall be binding upon
Supplier, for purposes of those Order(s).
2.6. Reports
2.6.1 Supplier shall provide Consortium at the end of each calendar quarter
with an Order(s) and Shipment Report, mailed to the Telecommunications
Products Contract Manager at TeleWest Communications Group Limited, Xxxx
0 Xxxxxxx Xxxxxxxx Xxxx, Xxxxxx, Xxxxxx XX00 0XX, containing the
following information:
2.6.1.1 Supplier's name (including Division, if applicable) and address; and
2.6.1.2 Time period covered; and
2.6.1.3 A description, by name and part numbers of Product(s) and Software
shipped, including quantity Ordered, quantity shipped, and the
ship-to location; and
2.6.1.4 A description of Services performed; and
2.6.1.5 The value of each shipment of Product(s) or Software and Services
performed; and
2.6.1.6 The total value (i.e. summary) of Product(s) and Software shipped and
Services performed during the report period.
2.7 Invoices and Payments
2.7.1 Subject to Clause 2.8, Supplier shall issue invoices pursuant to this
Clause 2.7.1:
2.7.1.1 For Products and Software being installed and Services being
performed by Supplier, Supplier shall issue an invoice for
[CONFIDENTIAL PORTION OMITTED] of the price of the Products, Software
and Services specified under the Order upon Delivery. An invoice for
the remaining [CONFIDENTIAL PORTION OMITTED] of the price of the
Products, Software and Services specified under the Order shall be
issued upon Acceptance. Customer shall pay invoices within the month
following receipt of such invoices. However, should any
non-conformances be outstanding and Customer provisionally accepts a
plan of action for the correction of such non-conformances, then
Customer shall have the right to withhold an agreed value until all
such non-conformances have been completed or rectified; or
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2.7.1.2 For Products and/or Software being installed by Customer, correct and
undisputed invoices for the Products and/or Software shall be paid
within the month following receipt of both Product and/or Software
and the invoice; or
2.7.1.3 For Services, Supplier's correct and undisputed invoice shall be paid
within the month following both completion of Services and receipt of
the invoice.
United Kingdom Value Added Tax (VAT) is to be stated separately. Each
invoice shall specify whether it is partial or final. No term or
condition of any invoice shall be binding upon Customer.
2.7.2 Customer is not required to pay invoiced amounts in dispute until such
dispute is resolved. Once the dispute is resolved the invoice shall be
paid within the month following such resolution.
2.7.3 Unless otherwise agreed, credits owed to Customer may be applied against
amounts owed to Supplier, or at Customer's request will be paid within
the month following such request.
2.7.4 Payment whether by finance of otherwise shall not be considered
Acceptance of non conforming Purchases.
2.7.5 Except as provided under Clause 2.3.1, Supplier shall provide
Product(s), Software and Services without interruption in the event of
disputes concerning payment or other provisions of this Agreement.
2.8 Financing
Supplier agrees to provide financing to those Customers listed in Exhibit E,
Appendix 1, together with the amounts of their individual facilities for up to
[CONFIDENTIAL PORTION OMITTED] in aggregate Purchases under this Agreement
pursuant to Lease Purchase Agreements substantially in the form of Exhibit E,
Appendix 2 in the case of all Customers under common control with TeleWest;
substantially in the form of Exhibit E, Appendix 3 in the case of Birmingham
Cable Limited and Cable London plc; and substantially in the form of Exhibit E,
Appendix 4 in the case of Windsor Television Limited, which shall be entered
into by Supplier and each Customer that elects to finance any Purchases prior to
such Customer placing its initial Order hereunder. In the event that a Customer
elects to finance Purchases in accordance with such Lease Purchase Agreement,
Supplier shall issue invoices for such Purchases in accordance with Clause 2.7,
except that such invoices shall be for the full amount due, and such invoices
shall be deemed to be paid upon inclusion of the amounts covered thereby in an
Equipment Schedule under a Lease Purchase Agreement. The financing of Purchases
pursuant to a Lease Purchase Agreement shall be without prejudice to the rights
of Customer under this Agreement with respect to such Purchases, including
without limitation Customer's right not to accept non-conforming Purchases.
2.9 Price Protection
2.9.1 Unless otherwise agreed, for Orders issued within a period of two (2)
years after the effective date of the term under Clause 2.1 of this
Agreement, the prices, rates, charges or fees for Purchases shall be
Supplier's published prices, rates, charges or fees in effect on the
effective date of this Agreement, less discounts set forth in the
Exhibits to this Agreement, subject to the Shipment Date or the
Commencement Date being not more than the Supplier's standard delivery
interval for such Purchases.
7
2.9.2 Thereafter, Supplier shall notify Consortium in writing at least ninety
(90) days in advance of the effective date of any increase. Such
increase requests must be accompanied by full explanation and backup
documents in a form acceptable to Consortium. Increases shall not occur
more frequently than once every twelve (12) months and not increase by
more than the following formula:
P2 = P1[1 + [M2 - M1 / M1]]
LEGEND:
P2 = Maximum allowable price increase.
P1 = Base prices for the first price change shall be those negotiated in
the Agreement. After the first price increase the resultant price
will be the base price.
M1 = The Index for Telegraph and Telephone Equipment and Apparatus,
Table 18.3, SIC 34 "Electrical and Electronic Engineering" (1980
Division Class or Group), reported by the Central Statistical Office
of the United Kingdom for the average of the twelve months (January -
December) comprising the base year.
M2 = The Index for Telegraph and Telephone equipment and Apparatus, SIC
34 "Electrical and Electronic Engineering" (1980 Division Class or
Group), reported by the Central Statistical Office of the United
Kingdom for the average of the twelve months (January-December)
comprising the year of adjustment.
Averages for the calculation will start the first year of the Agreement
and annually thereafter. Price increases, if any, will be applied
beginning 31 January of the year following the calculation.
2.9.3 If Supplier's published prices, rates, charges or fees on the Shipment
Date of Product(s), and/or Software and/or the Commencement Date for
Services are less than any prices, rates, charges or fees set forth in
the Order(s) or elsewhere, Customer shall have the benefit of the lesser
prices, rates, charges or fees. Supplier shall notify Customer in
writing of the effective date of any increase.
2.10 Taxes
Value added tax and all other taxes designed, designated, levied or based on the
prices, rates, charges or fees or on this Agreement or the Purchases provided
hereunder shall be added to the invoice and paid by Customer. Import duties and
similar costs are the responsibility of the Supplier and are included in the
prices stated under this Agreement.
2.11 Records
Supplier shall maintain complete and accurate records of all amounts invoiced to
and payments made by Customer hereunder in accordance with recognised accounting
practices for a period of four (4) years from the date of final payment for
Purchases. Upon request, Customer and its authorised agents and representatives
shall have access to such records for purposes of audit .
2.12. Acceptance
Customer may perform tests during the Acceptance Period to assure that Purchases
or any part thereof conform to Specifications and the requirements of the
Order(s). Should Purchases or any part thereof fail to conform, Customer may
reject the applicable Purchases.
8
2.12.1 If the non-conforming Purchases were not installed by Supplier, Supplier
shall at no cost to Customer: (1) correct any non conformance; or (2)
supply replacements for the applicable Purchases.
2.12.2 If, within a reasonable time such correction or replacement fails to make
Purchases conforming, Customer may cancel the applicable Order(s) and
Supplier shall refund to Customer amounts paid for returned Purchases
and reimburse Customer for any costs incurred in returning Purchases to
Supplier.
2.12.3 If non-conforming Purchases were installed by Supplier, Supplier shall at
no cost to Customer: (1) correct any non conformance; or (2) replace the
applicable Purchases with equivalent Purchases that meet Specifications
and the requirements of the Order(s).
2.12.4 If, within a reasonable time such correction or replacement fails to make
Purchases conforming, Customer may cancel the applicable Order(s) and
Supplier shall refund to Customer amounts paid for such Purchases.
Supplier shall remove the non conforming Purchases or reimburse Customer
for all costs of removing and returning such Purchases to Supplier.
The selection of any of these options shall be at the sole discretion of
Customer and shall be accomplished in a time frame suitable to Customer. The
repaired or replaced Purchases shall be subject to this Clause. Supplier shall
have no obligation to repair or replace Product(s), Software and/or Services
which have been abused, improperly used, improperly stored, improperly installed
or altered by Customer.
2.13 Warranties:
2.13.1 Supplier warrants that it has title, free of all liens and encumbrances,
to all Product(s) that are sold, leased or licensed to Customer. For
Software, Supplier warrants that it has the right to grant to Customer
the licenses granted hereunder.
2.13.2 Supplier's warranty shall be for a period of three (3) years from
Acceptance Date. Supplier warrants and it is a requirement of any Order,
that all:
2.13.2.1 Product(s) and Software shall be free from material defects,
shall conform strictly to all Specifications, statements of
work, or other requirements in this Agreement and any Order;
and
2.13.2.2 Services shall be executed with reasonable care and skill by
properly qualified and experienced personnel, shall be free
from defects in performance, shall conform strictly to all
Specifications, statements of work or other requirements in
this Agreement and the Order; and
such Products, Software and/or Services shall comply in all respects with
any statutory rule or regulation which may be in force at the time of
Delivery.
2.13.3 If Supplier is not the manufacturer or licensor, Supplier shall obtain
the same warranty as specified herein from the manufacturer or licensor
and the complete warranty will pass to Customer. Supplier shall assist
and cooperate with Customer in making claims under such warranty. If
Supplier is a distributor of Product(s) and Software, Supplier shall
process such claims.
2.13.4 The warranties will not be affected by removal, relocation, or resale of
Product(s) or the removal and relocation of Software. However, Supplier
should be advised of such removal, relocation, or resale of Product(s)
or the removal and relocation of Software and be allowed an adequate
time to respond with advice on procedures to be followed and any adverse
consequences of the proposed action.
9
2.13.5 The warranty period applicable to any repaired or replaced parts
shall be six (6) months from the Delivery Date of same to
Customer or the unexpired balance of the warranty period
applicable to the repaired or replaced Purchases, whichever is
the longer.
2.13.6 Warranties shall survive inspection, Acceptance and payment and
shall run to Customer, successors in interest and assigns, as
stated in clause 2.35.
2.13.7 Supplier shall, at no expense to Customer, promptly correct any
failure to fulfil the above warranties which may appear at any
time during the warranty period, provided that Customer notifies
Supplier of such failure during the warranty period.
2.13.7.1 Nonconforming Product(s), Software and Services
shall be either corrected on-site or returned
to Supplier for correction, at Supplier's
expense. Customer agrees to be reasonable in
requiring on-site corrections.
2.13.7.2 If the nonconforming Product(s), Software and
Services have not been corrected within:
2.13.7.2.1 Twenty four (24) hours of Supplier's
notification of an E1 or E2 failure as
defined in Exhibit B entitled "Fault
Classification" attached hereto and by
this reference incorporated into this
Agreement; or
2.13.7.2.2 Seven (7) days of Supplier's
notification of an S1 or S2 failure as
defined in Exhibit B.
Customer may then issue Supplier a written cure
notice, requesting Supplier to provide facts
bearing on its failure to perform and
Supplier's plan to correct such failure to
perform.
2.13.7.3 Supplier shall respond to such Customer's
notification within:
2.13.7.3.1 One (1) hour from receipt of such notice
for an E1 or E2 failure; or
2.13.7.3.2 Seven (7) days from receipt of such
notice for an S1 or S2 failure.
Supplier's reply shall state the reasons for
the failure, an action plan to complete
performance and a revised schedule.
2.13.7.4 If Supplier's reply under Clause 2.12.7.3 is:
2.13.7.4.1 Accepted by Customer, Supplier shall
proceed immediately with performance of
the action plan. In the event Supplier
again fails to perform, Customer may
cancel this Agreement or the Order for
default. In the event of such
cancellation, Supplier shall reimburse
Customer amounts previously paid for
returned Product(s) and Software
furnished by Supplier, less Customer's
depreciation, and shall bear all
reasonable expenses for its removal and
return to Supplier; or
10
2.13.7.4.2 Not acceptable to Customer, then
Supplier shall provide a revised plan of
action to Customer within;
2.13.7.4.2.1 Twenty four (24) hours of
Customer's notification for E1 or E2
failures; or
2.13.7.4.2.2 Three (3) days of Customer's
notification for S1 or S2 failures.
In the event Supplier's revised plan of
action is rejected by Customer, then
Customer may cancel this Agreement or
the Order for default. In the event of
such cancellation, Supplier shall
reimburse Customer amounts previously
paid for returned Product(s) and
Software furnished by Supplier, less
Customer's depreciation, and shall bear
all reasonable expenses for its removal
and return to Supplier.
2.13.8 Supplier shall have no obligation to repair or replace
Product(s), Software and/or Services which have been abused,
improperly used, improperly stored, improperly installed or
altered by Customer.
2.13.9 The warranties and remedies set forth above constitute the only
warranties of Supplier with respect to Purchases and the only
remedies of Customer in the event such warranties are breached.
They are in lieu of all other oral, statutory, express or implied
warranties.
2.14 HAZARDOUS MATERIALS AND SUBSTANCES
2.14.1 Hazardous materials and substances provided by Supplier hereunder
shall be shipped and packaged in accordance with the laws of
England.
2.14.2 Supplier shall indemnify and hold Customer harmless in accordance
with the Clause entitled "Indemnity" for any liability or claim
that may be sustained by reason of Supplier's failure to comply
with any rules, regulations, or laws governing hazardous
materials and/or substances.
2.15 CONFIDENTIAL INFORMATION
2.15.1 As used herein, "Confidential Information" shall mean any
technical or business information furnished, in whatever form or
medium, or disclosed by one party to the other (including, but
not limited to, Product(s)/Services Specifications, prototypes,
computer programs, models, drawings, marketing plans, financial
data and personnel statistics), which is marked as confidential
or proprietary; or for information which is orally disclosed, the
disclosing party clearly indicates to the receiving party at the
time of disclosure the confidential or proprietary nature of the
information and confirms the confidential or proprietary nature
in writing within thirty (30) days after the disclosure. Any
third party information furnished or disclosed and marked as or
stated to be confidential or proprietary shall be deemed
Confidential Information and shall be subject to the terms and
conditions herein.
2.15.2 Customer does not wish to receive the Confidential Information of
Supplier, and Supplier agrees that it will first provide or
disclose information which is not confidential. Only to the
extent that Customer requests Confidential Information from
Supplier will Supplier furnish or disclose Confidential
Information.
11
2.15.3 For three (3) years from the disclosure or furnishing of
Confidential Information, the receiving party agrees to hold such
Confidential Information in strictest confidence and shall use
same solely for the purposes of this Agreement unless otherwise
authorised in writing by the disclosing party. The receiving
party shall not copy such Confidential Information without
express written permission. The receiving party shall not
disclose such Confidential Information to anyone (including
consultants and subcontractors) except employees of the receiving
party to whom disclosure is necessary for the purposes set forth
in this Agreement. The receiving party shall appropriately notify
each such employee that the disclosure is made in confidence and
must be kept in confidence in accordance with this Agreement. In
the event that it is necessary for the purposes of this Agreement
to disclose Confidential Information to independent contractors
or other agents, the receiving party may do so after first
obtaining a written confidentiality agreement containing terms no
less restrictive than the terms in this Clause. The obligations
set forth herein shall be satisfied by each party through the
exercise of the same degree of care used to restrict disclosure
and use of its own information of like importance.
2.15.4 All copies of such Confidential Information in written, graphic
or other tangible form shall be returned to the disclosing party
upon expiration, termination or cancellation of this Agreement or
upon the disclosing party's request.
2.15.5 The obligations imposed in this Clause shall not apply to any
information that:
2.15.5.1 Is already in the possession of or is independently
developed by the receiving party, or;
2.15.5.2 Is or becomes publicly available through no fault of the
receiving party; or
2.15.5.3 Is obtained by the receiving party from a third person who
is under no obligation of confidence to the party whose
Confidential Information is disclosed; or
2.15.5.4 Is disclosed without restriction by the disclosing party.
2.15.6 The requirements of use and confidentiality set forth herein
shall survive the expiration, termination or cancellation of this
Agreement.
2.16 INDEPENDENT CONTRACTOR
Supplier hereby declares and agrees that it is engaged in an independent
business and will perform its obligations under this Agreement as an independent
contractor and not as the agent or employee of Customer; that the persons
performing Services hereunder are not agents or employees of Customer; that
Supplier has and hereby retains the right to exercise full control of and
supervision over the performance of Supplier's obligations hereunder and full
control over the employment, direction, compensation and discharge of all
employees assisting in the performance of such obligations; that Supplier shall
be solely responsible for all matters relating to the payment of such employees
including, without limiting the generality of the foregoing, national insurance
contributions, PAYE and other income tax payments and sick pay; that Supplier
shall comply with all rules and regulations, including those relating to health
and safety, relating to their employment; and that Supplier shall be responsible
for its own acts and those of Supplier's employees, agents and sub-contractors
during the performance of Supplier's obligations under this Agreement.
12
2.17 INDEMNITY
2.17.1 The Supplier shall indemnify and hold harmless Customer against
any liability, loss, claim and/or proceedings whatsoever in
respect of personal injury to and/or death of any person
howsoever arising pursuant to this Agreement due to any negligent
act or omission of the Supplier, its owners, holding company(s),
associated companies, subsidiaries, agents, successors in
interest and employees.
2.17.2 The Customer shall indemnify and hold harmless Supplier against
any liability, loss, claim and/or proceedings whatsoever in
respect of personal injury to and/or death of any person
howsoever arising pursuant to this Agreement due to any negligent
act or omission of Customer, its owners, holding company(s),
associated companies, subsidiaries, successors in interest,
agents and employees.
2.18 PATENT, TRADEMARK, COPYRIGHT OR TRADE SECRET INDEMNIFICATION
2.18.1 Should Customer be notified by a third party that Supplier's
Products, Software and/or Services are infringing on a patent,
trademark, copyright, trade secret, service marks, design rights
or other proprietary rights relating to Purchases, Customer
agrees to promptly advise Supplier of such notification. Supplier
shall indemnify and hold harmless Customer, its owners, holding
company(s), associated companies, subsidiaries, agents and
employees from and against all liabilities that may result by
reason of any infringement or claim of infringement of any
patent, trademark, copyright, trade secret, service marks, design
rights or other proprietary rights relating to Purchases.
Supplier will defend and/or settle at its own expense any action
brought against Customer to the extent that it is based on a
claim that Purchases infringe any patent, trademark, copyright,
trade secret or other proprietary right. Subject to Clause
2.17.2, Customer agrees that Supplier shall have the sole conduct
of the defence to any claim or action in respect of an
infringement of any patent, trademark, copyright, trade secret,
service marks, design rights or other proprietary rights relating
to Purchases. Further, Customer agrees that it will:
2.18.1.1 Not admit liability or otherwise attempt to settle or
compromise the said claim or action except upon the express
instructions of the Supplier; and
2.18.1.2 At Supplier's cost and expense act in accordance with the
reasonable instructions of Supplier and give to Supplier
such assistance as it shall reasonably require in respect
of the conduct of the said defence including without
prejudice to the generality of the foregoing the filing of
all pleadings and other court process and the provision of
all relevant documents.
This indemnity shall not extend to an infringement resulting from
Customer's alteration or misuse of the Purchases.
2.18.2 If a preliminary or final judgement shall be obtained against
Customer's use of any Purchases or any part thereof by reason of
alleged infringement, or if in Supplier's opinion, such Purchases
or any part thereof are likely to become subject to a claim for
infringement, Supplier shall, at its expense and option and
without any effect or waiver of any right Customer may possess at
either law or equity, either:
2.18.2.1 Procure for Customer the right to continue using such
Purchases or any part thereof; or
13
2.18.2.2 Replace or modify Purchases or any part thereof so that it
becomes non-infringing but only if the modification or
replacement does not adversely affect the Customer's rights
or ability to use as specified herein.
If neither of those options is reasonably possible, Supplier shall refund
to Customer an appropriate pro rata portion of amounts paid pursuant to
this Agreement and reimburse Customer for reasonable expenses of removal
and replacement.
2.19 INSURANCE
2.19.1 Supplier shall at all times during the term of this Agreement, at
its own cost and expense, carry and maintain:
2.19.1.1 Employers' Liability insurance with limits of not less than
One Hundred Thousand Dollars ($100,000 [US]) for each
accident;
2.19.1.2 Comprehensive general liability insurance with a broad form
endorsement which includes, but is not limited to, coverage
for products liability, personal injury, broad form
property damage, coverage for completed operations, and
contractual liability, with respect to the liability
assumed by Supplier hereunder. Limits shall be not less
than Five Million Dollars ($5,000,000.00 [US]) combined
single limit for each occurrence;
2.19.1.3 Comprehensive automobile liability insurance as required
under the Road Traffic Acts covering the use and
maintenance of owned, not-owned, hired and rented vehicles
with limits of not less than One Million Dollars
($1,000,000.00 [(US]) combined single limit coverage for
each occurrence; and
2.19.1.4 Umbrella liability insurance which includes, but is not
limited to, coverage for products liability, personal
injury, broad form property damage, coverage for completed
operations, and contractual liability, with respect to the
liability assumed by Supplier hereunder with limits of at
least Five Million Dollars ($5,000,000.00 [US]) for each
occurrence.
Supplier shall keep itself insured against its usual insurable
liability under this Agreement and any Order and in respect of
any Purchases and without prejudice to the generality of the
foregoing against Supplier's liabilities.
2.19.2 The requirements of this Agreement as to insurance to be
maintained by Supplier shall not in any manner limit or qualify
the liabilities and obligations of Supplier or in any way modify
Supplier's obligations to indemnify the Customer.
2.19.3 Upon request, Supplier shall forward to Customer certificates of
such insurance issued by the insuring carrier or carriers. The
certificate(s) shall provide that (1) Customer (and its
participating subsidiaries) shall be named as an additional
insured(s) on all policies (except Employer's Liability), as
their interest may appear with respect to this Agreement; (2)
thirty (30) days prior written notice of cancellation of, or
material change or exclusions in the policy to which
certificate(s) relate shall be given to Customer; and (3)
coverage is primary and not in excess of, or contributory with,
any other valid and collectible insurance purchased or maintained
by Customer. Supplier shall not commence any work hereunder until
the obligations of Supplier with respect to insurance have been
fulfilled. The fulfilment of such obligations, however, shall not
otherwise relieve Supplier of any liability assumed hereunder or
in any way modify Supplier's obligations to indemnify Customer.
14
2.19.4 Supplier shall require its subcontractors who may enter upon
Customer's premises to maintain insurance as described above.
2.20 MANUALS AND DOCUMENTATION:
2.20.1 Upon request, Supplier shall provide at no additional charge to
Consortium, two (2) complete sets of current manuals and
Documentation under this Agreement for each Purchase by any
Customer to:
TeleWest Communications Group Ltd.
Attn.: Documentation Administrator
Materials Management Department
Unit 1, Genesis Business Park
Woking, Surrey RG12 5RW
United Kingdom
2.20.2 With every site specific Order Supplier shall deliver two (2)
sets of Order specific manuals and one (1) set of Order specific
Documentation at no additional charge to Customer.
2.20.3 Manuals and Documentation will describe in detail the
engineering, installation, maintenance, repair and operation of
Product(s), Software and/or products or software resulting from
Services.
2.20.4 For all Purchases, Supplier shall, at no additional charge,
provide all future updates, revisions and corrections of manuals
and Documentation.
2.20.5 Customer shall, at no additional charge, have the right to make
incidental copies of sections of manuals and Documentation for
the purpose of engineering, installing, maintaining, repairing
and operating Purchases. All such reproductions shall include the
copyright or similar proprietary notices. No right is granted to
Customer to reproduce in bulk entire manuals nor to reproduce
information designated as confidential without first receiving
express written permission.
2.21 COMPATIBILITY INFORMATION
2.21.1 Upon request by Customer during the term of this Agreement or
within three (3) years following its termination, cancellation or
expiration, Supplier shall provide Customer with those interface
specifications that are generally available to Supplier's other
customers describing the electrical, functional, physical and
Software interfaces of Purchases. Upon Customer's request,
Supplier shall provide such data and information to other
suppliers and Public Telephone Operators (PTO) with whose
products Customer requires Supplier's Product(s), Software and/or
Services to interface.
2.21.2 Compatibility information which is proprietary and confidential
shall be treated in accordance with the Clause entitled
"Confidential Information".
2.22 RIGHTS TO INVENTIONS, DISCOVERIES AND OTHER DEVELOPED INFORMATION
In the course of or as a result of providing Product(s), Software and/or
Services under this Agreement or any Order(s), inventions, discoveries or
improvements or proprietary and secret concepts, methods, techniques, processes,
adaptations, ideas, specifications, business and technical information, computer
or other apparatus programs, and other ideas, knowledge or data ("Intellectual
Property") whether written or not, may be originated, discovered or developed by
the parties. Such Intellectual Property originated, discovered or developed by
15
employees of Supplier shall belong to Supplier, and such Intellectual Property
originated, discovered or developed by employees of Customer shall belong to
Customer. The Intellectual Property originated, discovered or developed jointly
by employees of both parties shall belong jointly to both; provided, however,
that each party shall give the other a royalty free, irrevocable, non-exclusive,
world-wide license to use such Intellectual Property. Each shall sign all papers
and perform all acts which may be necessary, desirable or convenient to the
other at its own expense, to file and prosecute applications for patents on such
Intellectual Property and to maintain patents granted thereon. Each shall
acquire from its employees, consultants, representatives or agents who perform
the work such assignments, rights and covenants to ensure that the other shall
receive the rights provided for in this Clause. Each shall assist the other in
executing any other applicable documents showing ownership.
2.23 PATENT LICENSES
No licenses, express or implied, under any patents, copyrights, service marks,
design rights or trademarks are hereby granted by any party to any other party.
2.24 RIGHT TO INSPECT
Customer may inspect Services performed by Supplier in progress or completed
whether such Services are performed on Customer's premises or elsewhere. The
inspection or failure to inspect shall not be construed by Supplier as
Acceptance, or as a waiver of any Customer rights hereunder.
2.25 RIGHT OF ACCESS
Customer shall permit Supplier access to Customer's and others' facilities in
connection with the performance of Services. Supplier shall assure that only
trustworthy employees are allowed to enter Customer's and others' facilities.
Supplier shall give Customer reasonable advance notice when access to Customer's
or others' facilities is required. At Customer's request, Supplier shall furnish
a personnel sheet containing the employee name, address, telephone number, job
duties, key assignment and any other information Customer deems necessary to
safeguard its property and operations.
2.26 TRANSPORTATION AND SHIPPING
2.26.1 Unless Supplier's published price includes freight charges,
Customer shall bear transportation charges which shall be prepaid
by Supplier. Unless otherwise agreed, transportation charges
shall be limited to actual common carrier charges which shall be
stated separately on the invoice for Purchases.
2.26.2 At Customer's option Customer may specify freight classifications
for the Purchases in its Order(s).
2.27 DELIVERY
Supplier shall Deliver Purchases in time to meet the Delivery Date.
2.28 DAMAGE TO PROPERTY
Supplier shall immediately notify Customer and third party owners of real or
tangible personal property of any loss of or damage to such property caused by
Supplier. Supplier shall take precautions and necessary measures to prevent
further damage, and at Customer's option and direction, Supplier shall replace
or temporarily repair such property. Subject to Clause 2.42, at Customer's or
third party owner's option and direction, Supplier shall restore or replace
Customer's or others' property to its original condition, place such property in
operational condition, or bear the cost of such restoration or replacement.
16
2.29 SUBCONTRACTORS
Supplier shall obtain Customer's written consent prior to subcontracting any
Services hereunder. Such consent shall not unreasonably be withheld or delayed.
Such requirement shall not apply to purchases of standard commercial supplies or
raw materials incidental to the Services.
2.30 ADVERTISING
No identification of Customer or Consortium, references to Customer or third
parties or references to Customer's or Consortium's names, marks, codes,
drawings or Specifications will be used in any of Supplier's advertising or
promotional efforts in reference to providing Product(s), Software and/or
Services hereunder without Customer's or Consortium's, as applicable, prior
written permission.
2.31 PLANT AND WORK RULES
Supplier and Customer, while on the premises of the other, shall comply with all
plant rules and regulations including, where required by governmental
regulation, submission of satisfactory clearance from the appropriate
governmental authorities. Supplier shall become familiar with Customer's or
others' procedures for Delivery, receipt and storage of Purchases.
2.32 FORCE MAJEURE
Neither party shall be liable for any failure or delay in performing its
obligations hereunder to the extent that such failure or delay was caused by an
event beyond the reasonable control of that party. Such events will include but
not be limited to, fire, accidents, war, riots, strikes, lockouts, labour
difficulties, Acts of God, or acts of civil or military authority. In the event
that either party shall be prevented from material performance of its
obligations hereunder for a period of more than sixty (60) days the other party
shall have the right to terminate the Order.
2.33 SETOFF
All claims for money due or to become due from Customer under this Agreement
shall be subject to deduction or setoff by Customer by reason of any
counterclaim arising out of this or any other transaction with Supplier.
2.34 TIME IS OF ESSENCE
2.34.1 Time of Acceptance of the Products, Software and Services is of
the essence. Failure of the Supplier to achieve Acceptance by the
date specified in the Order shall cause the commencement of the
liquidated damages specified in Clause 2.34.2.
2.34.2 When Supplier is furnishing Products, Software and/or providing
Services hereunder, Supplier's Product, Software and/or Services
shall meet Acceptance by the Acceptance Date agreed between the
parties under the Order. In the event Supplier's Products,
Software and Services fail to meet Acceptance by the Acceptance
Date agreed between the parties under the Order, for causes or
events other than those described in Clause 2.32 of the Agreement
entitled "Force Majeure" and/or delays attributable to Customer,
then Customer's remedy will be:
2.34.2.1 [CONFIDENTIAL PORTION OMITTED] of the net value of the
Order for [CONFIDENTIAL PORTION OMITTED] Supplier's
Products, Software and Services fail to meet Acceptance
beyond the Acceptance Date agreed between the parties under
the Order; and
17
2.34.2.2 [CONFIDENTIAL PORTION OMITTED] of the net value of the
Order for [CONFIDENTIAL PORTION OMITTED] and beyond that
Supplier's Products, Software and Services fail to meet
Acceptance beyond the Acceptance Date agreed between the
parties under the Order.
The Supplier's maximum liability for liquidated damages under
this Clause 2.34 shall not exceed [CONFIDENTIAL PORTION OMITTED]
of the net value of the Order. Such sum shall be in full and
final satisfaction of the Supplier's liability for delay under
such Order.
2.35 ASSIGNMENT
Any assignment or delegation of the rights or obligations hereunder, in whole or
in part, or any other interest hereunder, without Customer's written consent,
shall be void; except that an assignment confined solely to monies due or to
become due shall be void only to the extent that it attempts to impose upon
Customer obligations to the assignee additional to the payment of such monies,
or to preclude Customer from dealing solely and directly with Supplier in all
matters pertaining hereto, including the negotiation of amendments or
settlements of amounts due. Customer reserves the right to assign this Agreement
to any holding company(s), subsidiary of holding company(s), subsidiary,
associated company, or successor in interest of Customer or any person(s)
controlling or controlled by any of the foregoing or to any person(s) directly
or indirectly under common control with Customer, providing same is capable of
discharging the financial obligations of Customer expressed herein.
2.36 USE NOT ACCEPTANCE
Unless used for profit and/or revenue purposes, Customer's use of Products,
Software and Services shall not constitute Acceptance.
2.37 WAIVER
Either party's failure to insist on performance of any of the terms or
conditions herein or to exercise any right or privilege, or either party's
waiver of any breach hereunder shall not be construed to be a waiver, or waive
any other terms, conditions, or privileges, whether of the same or similar type.
2.38 COMPLIANCE WITH LAWS
Supplier shall obtain and maintain at its own expense all permits and licenses
required by law with respect to any Purchases, and shall give all notices, pay
all fees and comply with all laws, ordinances, rules and regulations relating to
its performance obligations specified herein.
2.39 GOVERNING LAW
This Agreement shall be governed by and construed in all respects in accordance
with the laws of England and the parties hereby submit to the non-exclusive
jurisdiction of the English courts.
2.40 SEVERAL LIABILITY
The term Customer as used herein may be applicable to one or more parties and
their rights, obligations and liabilities shall be several, not joint. Each
individual Customer under Exhibit A shall be entitled, by written notice to
Supplier, to designate TeleWest as procurement agent and administrator on its
behalf under this Agreement, which designation shall authorise TeleWest to place
Orders, deliver acknowledgements of Acceptance, give notices and take any or all
other actions hereunder on Customer's behalf; provided, however, that no such
actions shall subject TeleWest to any liability to Supplier, whether for
Customer's obligations hereunder or otherwise, except where TeleWest is the
Customer. With respect to the Supplier's obligations when the term Consortium is
used herein, such obligation shall be construed as a singular obligation to all
Customers as opposed to several obligations to each Customer.
18
2.41 NON-EXCLUSIVE AGREEMENT
It is expressly understood and agreed that this Agreement does not grant to
Supplier any exclusive privileges or rights and Customer may contract with other
suppliers for the procurement of comparable products and/or software and/or
services. Customer makes no guarantee or commitment for any minimum or maximum
amount of Purchases to be purchased hereunder.
2.42 LIMITATION OF LIABILITY
Notwithstanding any other provision of this Agreement the liability of the
parties shall be limited as set out below.
2.42.1 In respect of death and personal injury caused by its negligence
or that of its employees or agents, each party shall be liable to
the other and indemnify it as set out in Clause 2.17
2.42.2 In respect of Patent, Trademark, Copyright or Trade Secret
Indemnification, each party shall be liable to the other and
indemnify it as set out in Clause 2.18.
2.42.3 In respect of Confidential Information each party shall be liable
to the other and indemnify it as set out in Clause 2.15.
2.42.4 In respect of breach of the Supplier's Software licence as set
out in Clause 3.12 the Customer's liability shall be unlimited.
2.42.5 In respect of failure of Supplier to achieve Acceptance by the
Acceptance date then Supplier will be liable as set out in Clause
2.34
2.42.6 In respect of failure of Switch Purchases to operate in
accordance with the Specification the Supplier will be liable as
set out in Clauses 2.13 [CONFIDENTIAL PORTION OMITTED]
2.42.7 In respect of damage to tangible property and its contents caused
by Supplier's negligence, Supplier will be liable for direct and
consequential loss to the insured limits detailed in Clauses
2.19.1.2 and 2.19.1.4.
2.42.8 Other than as set out above, the Supplier hereby limits its
liability to the Customer for tortious acts or omissions
(including negligence) or breach of this agreement to
[CONFIDENTIAL PORTION OMITTED] per incident or occurrence and to
an annual aggregate for all such incidents or occurrences of
[CONFIDENTIAL PORTION OMITTED]
2.42.9 Except to the extent set forth under Clauses 2.42.6 and 2.42.7
Supplier hereby excludes [CONFIDENTIAL PORTION OMITTED]
2.43 RE-EXPORT
Regardless of any disclosure made by Customer to the Supplier of the ultimate
destination of the Purchases or any part thereof, Customer undertakes not to
export, either directly or indirectly, the Purchases in whole or in part, nor
any system incorporating the Purchases in whole or in part without having first
obtained clearance or a licence to re-export from the USA and/or Canadian
Governments as required under their respective re-export regulations.
19
2.44 REMEDIES CUMULATIVE
Any rights of cancellation or termination, or other remedies prescribed in this
Agreement are cumulative and are not intended to be exclusive of any other
remedies to which the injured party may be entitled herein or at law or in
equity, including, but not limited to the remedies of specific performance and
cover, unless such other remedies are specifically limited or excluded by this
Agreement. The use of one or more available remedies shall not bar the use of
any other available remedy for the purpose of enforcing the provisions of this
Agreement; provided, however, that either party shall not be entitled to the
benefit of inconsistent remedies.
2.45 AMENDMENTS
No change or modifications of any terms or conditions of this Agreement shall be
valid or binding on the parties unless made in writing and signed by an
authorised representative of all of the parties listed as Customer under Exhibit
A and an authorised representative of Supplier.
2.46 SURVIVAL
The provisions of this Agreement that, by their sense and context, are intended
to survive performance by either or both parties shall also survive the
completion, expiration, termination or cancellation of this Agreement or any
Order(s).
2.47 BUSINESS CONDUCT
Customer has adopted and follows a Code of Business Ethics and Conduct which
imposes on itself and its employees an obligation to deal with all suppliers and
contractors in a fair and open manner in accordance with the highest standards
of integrity. Supplier represents and warrants that it shall perform to the
highest level of business and professional ethics, and that it has not made or
received and shall not make or receive any payments, gifts, favours,
entertainment, secret commissions or hidden gratuities for the purpose of
securing preferential treatment or action from or to any party in connection
with this Agreement or the Purchases. Any breach or failure with respect to this
representation and warranty shall constitute a material breach of this
Agreement.
2.48 NOTICES
Where written notices, demands, or other communications are required under this
Agreement to be made in writing, they shall be deemed duly given when made in
writing and delivered in hand, or upon receipt when properly addressed by
Recorded or Registered Post or other delivery service to the following
addresses:
Consortium: TeleWest Communications Group Ltd.
Attn.: Contract Manager
Materials Management Department
Xxxx 0, Xxxxxxx Xxxxxxxx Xxxx
Xxxxxx, Xxxxxx XX00 0XX
Xxxxxx Xxxxxxx
CUSTOMER: Supplier shall provide notices to each of the companies listed as
Customer at the respective address for each under Exhibit A.
20
Supplier: Commercial Manager Cable Telephony
Northern Telecom Europe Limited
Public Switching Division
Northern Telecom House
St. Cloud Way
Maidenhead, Berks SL6 8XB
Addresses may be changed by written notices to the parties.
21
3 ACQUISITION OF PRODUCT(S)
This Section sets forth the terms and conditions under which Customer may
procure Product(s) through issuance of any Order(s) and takes precedence over,
supplements and modifies those terms and conditions set forth in Section 2, to
the extent inconsistent therewith.
3.1 DETAILED ORDER(S) ACKNOWLEDGEMENT
Within thirty (30) days following acceptance of the Order(s) or as agreed,
Supplier shall provide detailed Order(s) Acknowledgement. The detailed Order(s)
Acknowledgement shall be delivered to the site specified by Customer.
3.2 QUALITY ASSURANCE AND INSPECTION
3.2.1 If Supplier is the manufacturer, Supplier shall test and inspect
ordered Product(s) prior to shipment to Customer in accordance
with quality control procedures furnished by Supplier and
reviewed and accepted by Customer.
3.2.2 Supplier agrees to inform Customer in advance in writing of any
scheduled change(s) in Supplier's manufacturing processes or
quality control procedures or practices when such change(s) may
affect form, fit, function, quality or reliability of Product(s).
3.2.3 Customer reserves the right to inspect manufacturing facilities,
processes and finished goods prior to the Shipment Date to verify
compliance with the Order(s) and adherence by Supplier to its own
quality assurance policies and procedures. Such inspection shall
not relieve Supplier of any obligations under this Agreement or
any Order(s) nor shall such inspection be deemed Acceptance.
3.2.4 Customer reserves the right to stop shipment of ordered
Product(s) if it fails the inspection referred to in the
immediately preceding paragraph.
3.3 SPECIFICATIONS
3.3.1 Supplier's Specifications, including drawings, relating to
Product(s) ordered are hereby made a part of this Agreement for
the purposes of that (those) Order(s) except to the extent that
any Order specifically provides for a variation from such
Specifications..
3.3.2 Supplier shall promptly furnish for Order(s) of Product(s),
standard site preparation Specifications, if applicable, in such
detail to ensure that Product(s) can be properly installed. If
any alterations or modifications required in site preparation or
manufacture are attributable to either party's incomplete or
erroneous Specifications, such alterations and/or modifications
shall be made at the erring parties expense.
3.3.3 Upon request, Supplier shall provide with each Order of
Product(s), current applicable drawings in the type of media as
specified by Customer. Such drawings shall be delivered to the
Product(s) Delivery location and to the engineering location
specified in the Order(s).
3.3.4 Customer shall have the right to reproduce Specifications,
including drawings and updates thereof for the purposes of
engineering, maintaining, repairing and operating Product(s).
22
3.4 TITLE
3.4.1 Title to Product(s) not installed by Supplier shall vest in
Customer when Product(s) has (have) been Accepted, except as
otherwise provided in the Lease Purchase Agreement documented in
Exhibit E.
3.4.2 Title to any Product(s) installed by Supplier shall vest in
Customer upon Acceptance, except as otherwise provided in the
Lease Purchase Agreement documented in Exhibit E.
3.4.3 Results of site specific Engineering Services including, but not
limited to, equipment specifications, office records, drawings
and summaries of Product(s) shall become the exclusive property
of Customer upon Acceptance, and shall not be used by Supplier
for any other purposes.
3.5 RISK OF LOSS
3.5.1 Supplier shall bear risk of loss for Products(s) until
Acceptance.
3.5.2 Supplier shall bear the risk of loss of or damage to Software
during shipment to Customer and Customer shall bear the risk of
loss of or damage to Software medium in its possession except to
the extent such loss or damage is attributable to Supplier.
3.6 FUTURE AVAILABILITY OF REPAIRS, REPLACEMENT PARTS, AND MAINTENANCE NOT
COVERED UNDER WARRANTY
3.6.1 "Repair Services" means inspecting for damages, repairing,
cleaning, lubricating, adjusting, calibrating, restoring or
rebuilding, refurbishing, testing and retrofitting engineering
changes and updates, and performing similar Services on
Product(s) not covered under Maintenance Services or Warranty.
3.6.2 Supplier shall maintain the capability to perform Repair Services
or replace Product(s) for fifteen (15) years after the last
purchase of such. Replacement Product(s) shall conform to the
original Product(s) in form, fit and function. Repair or
replacement shall be accomplished within Supplier's published
repair intervals or as agreed.
3.6.3 Supplier shall perform Repair Services such that the Product(s),
Software and Services are in accordance with Specifications
applicable thereto.
3.6.4 If an emergency or out-of-service condition exists, Supplier
shall perform Repair Services or replace the Product within
twenty-four (24) hours of Supplier's receipt of notice of such
condition.
3.6.5 Replacement Product(s) shall be warranted as outlined in the
Clause entitled "Warranties". Repaired Product(s) shall be
warranted for a period of six months from completion of repairs
or the original warranty period, whichever is longer.
3.6.6 Repaired Product(s) shall have the warranty expiration date
identified in a permanent manner. Repaired Product(s) shall be
returned with a tag or other papers describing the Repair
Services and any other modifications and improvements which have
been made.
3.6.7 Supplier shall be strictly liable for loss of or damage to
Product(s) in its care, custody or control except where such loss
or damage is caused in whole or in part by any act or omission of
Customer or any party under the direction or control of Customer.
23
3.6.8 If Supplier is unable to maintain the capability to repair or
replace Product(s), Supplier shall provide Specifications to
enable other Customer contractors to manufacture or Customer to
obtain parts from third parties.
3.6.9 Supplier shall provide written notification two years prior to
discontinuing the manufacture of items of Product(s).
3.7 TECHNICAL SUPPORT
3.7.1 Supplier shall provide for a period of fifteen (15) years after
the last purchase of Product(s), technical support to assist
Customer in the engineering, installation, operation and
maintenance of Product(s).
3.7.2 Supplier shall make such technical support available at no charge
during the warranty period.
3.7.3 After expiration of the warranty period such technical support
shall be available at Supplier's then current rates plus
reimbursable expenses as pre-authorised by Customer.
Off-site advisory information shall be at no charge.
3.8 MARKING
Product(s) shall be marked by Supplier, at no additional charge, with Supplier's
model and serial numbers, if applicable; and Date of shipment or manufacture.
3.9 ENGINEERING SERVICES
3.9.1 Supplier shall perform Engineering Services in accordance with
Specifications and the requirements of the Order(s).
3.10 INSTALLATIONS SERVICES
3.10.1 Supplier shall provide all labour, tools, test sets, portable
buildings, trailers, storage facilities, vehicles, equipment and
other materials required.
3.10.2 Supplier shall receive, uncrate, unpack and inspect for damage
all Product(s) and/or Software to be installed and shall promptly
notify Customer of any shortage or damage. If Supplier fails to
make such notations, Supplier shall be solely responsible for all
loss of or damage, claims, reordering and replacement of affected
Product(s) and/or Software.
3.10.3 When necessary, Supplier shall arrange for warehousing, hauling,
and hoisting, or other services at costs to be agreed in advance
by Customer..
3.10.4 Upon request, Supplier shall provide its current installation
quality standards, including workmanship standards, test and
inspection methods, sampling plans, test equipment calibration
methods and requirements, methods for determining acceptance
quality levels and similar criteria for administering Supplier's
quality assurance program.
3.10.5 Supplier shall conduct tests and analysis of installed Product(s)
in accordance with Specifications and the Order(s), prior to the
date stated in the Order(s) for completion of Services.
24
3.11 TRAINING
3.11.1 Supplier shall provide, as required by any Order(s), personnel to
conduct training and instructional aids appropriate for each
course, including books, pamphlets and diagrams.
3.11.2 Subject to the terms and conditions of a separate agreement,
Customer may acquire the right to reproduce training material for
the purpose of training Customer personnel. Such rights shall
include photographic, video and audio recordings of any training
or training material.
3.12 SOFTWARE
3.12.1 SOFTWARE LICENSE:
3.12.1.1 By acceptance of the Order(s), Supplier grants to Customer
a license to use the Software ordered, including patches,
fixes and corrections, relating to such Software. Software
Licenses shall be non-exclusive and shall grant to Customer
the right to use Software on the Product type for which it
was intended. Except as specified under Clause 3.12.1.4
such Software Licenses shall be non-transferable. Unless
otherwise agreed, Customer shall not duplicate, nor modify,
nor disassemble nor decompile the Software. The conditions
of this Clause shall survive the expiry of the Agreement.
3.12.1.2 Supplier shall provide Documentation pertaining to Software
three weeks prior to the Delivery Date at no additional
charge. Documentation shall comply with Customer's
Specifications and the highest standards of the industry
with respect to content, size, legibility and
reproducibility.
3.12.1.3 Software provided by Supplier for use with Product(s)
acquired under this Agreement may be sublicensed to any
subsequent third party purchaser of such Product(s),
provided such third party purchaser agrees to assume the
applicable obligations contained herein.
3.12.1.4 Customer may transfer, assign or sublicense any license
granted by Supplier hereunder, to any holding company(s),
subsidiary of holding company(s), subsidiary, associated
company, or successor in interest of Customer or any
person(s) controlling or controlled by any of the foregoing
or to any person(s) directly or indirectly under common
control with Customer, upon prior written notice.
3.12.1.5 Notwithstanding anything to the contrary elsewhere in this
Agreement, Supplier and/or Supplier's suppliers shall
retain all rights and title in the Software and Customer
shall treat the Software as a trade secret and as property
of Supplier and/or Supplier's supplier, as appropriate.
3.12.2 SOFTWARE LICENSE TERM:
The license for Software shall be effective on the Acceptance Date and shall
continue for the term specified in the Order(s) or if no term is specified,
then it shall continue for the useful life as determined by the Customer.
Notwithstanding the above, Customer may, at any time, terminate the license
upon thirty (30) days prior written notice and upon termination shall return
to Supplier or destroy all copies of the Software.
25
3.12.3 SOFTWARE SPECIFICATIONS
Supplier's Specifications relating to Software licensed under any Order(s)
are hereby made part of this Agreement for the purposes of that (those)
Order's. except to the extent that any Order specifically provides for a
variation from such Specifications.
3.12.4 SOFTWARE TRAPS
If Supplier knowingly installs in its Software any software instructions
designed to terminate or disrupt the operation of the Software for any
purpose ("traps"), Supplier shall give Customer notification of such devices
in its acceptance of the Order(s).
IF SUPPLIER FAILS TO NOTIFY CUSTOMER OF SUCH TRAPS, SUPPLIER SHALL BE LIABLE
FOR ALL DAMAGES, WHETHER CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOST INCOME OR LOST REVENUE, RESULTING FROM ANY
FAILURE OF OPERATION CAUSED BY SUCH "TRAPS".
3.12.5 SOFTWARE DELIVERY AND INSTALLATION
3.12.5.1 If Software is installed by Customer, Supplier shall
provide at no additional charge technical support and
Specifications including installation instructions and
acceptance test procedures, to allow Customer to properly
install, test and accept Software.
3.12.5.2 If Software is installed by Supplier, Supplier shall
perform tests to determine if Software meets Specifications
and the requirements of the Order(s) prior to completion of
Installation Services. Supplier shall provide copies of all
test results.
3.12.5.3 Supplier shall, three weeks prior to shipment, notify
Customer of any known defects in Software, their
criticality and impact on the operation of the Software and
associated Product(s). Supplier shall also provide its
written plans and schedule for corrective action. Use or
operation of Software pursuant to this Clause shall not be
construed to be Acceptance or a waiver of any Customer
rights under this Agreement or applicable Order(s).
3.12.6 SOFTWARE RELEASES
3.12.6.1 Maintenance releases are patches, fixes and corrections
provided by Supplier to correct Software defects or
malfunctions. During the warranty period Supplier shall
notify Customer of the availability of such releases. The
notice shall describe the defects or malfunctions to be
corrected and the criticality of each. Maintenance releases
shall be made available to Customer at no additional charge
during the warranty period.
3.12.6.2 New releases are releases which incorporate new features or
enhancements to the Software. Supplier shall notify
Customer of the availability of such releases. The notice
shall include a description of the features and
enhancements to be provided and the cost for each release.
3.12.6.3 Supplier shall support each Software maintenance release
for a minimum of two (2) years from the release date and
shall support each new release for a minimum of eight (8)
years from the release date.
26
3.12.7 SOFTWARE SUPPORT SERVICES
3.12.7.1 Supplier shall provide Software maintenance as Ordered to
assure that such Software meets Specifications and remains
in good operating order. Maintenance Services shall
include:
3.12.7.1.1 Maintenance releases, which correct defects or
malfunctions;
3.12.7.1.2 Periodically published reports describing known "bugs"
and solutions therefor; except that Supplier shall
immediately notify Customer of known service-affecting
bugs and, if known, the solutions therefor;
3.12.7.1.3 Issuing, maintaining and revising manuals and
documentation to incorporate new or revised operating
procedures resulting from corrections to and revisions of
the Software pursuant to the Clause 2.20 entitled
"Manuals and Documentation";
3.12.7.1.4 Assisting in problem identification;
3.12.7.1.5 Time spent by maintenance personnel, after their arrival
at Customer's site, awaiting additional maintenance
personnel or delivery of parts, supplies and similar
items;
3.12.7.1.6 Returning inoperable Software to operating condition by
providing local or temporary patches and fixes; and
3.12.7.1.7 Correcting defects in Software.
3.12.7.2 Supplier shall provide a telephone number available
twenty-four (24) hours a day and seven (7) days a week at
which Customer may notify Supplier of the need for
Maintenance Services. Supplier shall respond within one (1)
hour after notification or as otherwise agreed.
3.12.7.3 The above stated Maintenance Services shall be provided at
no charge during the warranty period. After the warranty
period such Services, together with hardware maintenance
Services, shall be chargeable at an agreed upon rate, not
to exceed (pound)100,000 per Switch, based upon the actual
cost of Maintenance Services provided to Customer during
the last year of the warranty period.
3.13 SPECIAL TECHNICAL SERVICES
Supplier will provide technical services associated with Software pursuant to
any Order(s). Technical Services are services which Customer requires to meet
its own customised uses for the Software and which are beyond the warranty,
maintenance and support services provided under this Agreement. Before any
Order(s) are issued the parties will agree to a work plan which will include,
but not be limited to project timeline, deliverables, Specifications and
performance requirements, Customer and Supplier Project Co-ordinators, and any
other necessary details agreed to by the parties. All work plans will be a part
of and governed by the terms and conditions of this Agreement.
3.14 ENTIRE AGREEMENT
3.14.1 This Agreement, together with all referenced attachments, as well
as Specifications and Orders shall constitute the entire
Agreement between the parties with respect to the subject matter
of this Agreement.
3.14.2 This Agreement supersedes all prior oral and written
communications, agreements and understandings of the parties with
respect to the subject of this Agreement.
27
3.15 SIGNATURES
The parties intending to be legally bound have caused this Agreement to be
executed by their duly authorised representatives.
CUSTOMERS SUPPLIER
TELEWEST COMMUNICATIONS GROUP LIMITED NORTHERN TELECOM EUROPE LIMITED
authorised signature authorised signature
Xxxxx Xxxxxxxx X X Xxxxx
print or type name of signatory print or type name of signatory
President and Chief Operating Officer, TeleWest President
title title
UNITED ARTISTS COMMUNICATIONS (SCOTLAND) VENTURE
BY EDINBURGH CABLE LIMITED PARTNERSHIP, ITS GENERAL PARTNER
BY UNITED ARTISTS CABLE TELEVISION EDINBURGH, INC., GENERAL PARTNER
BY
authorised signature
Xxxxx Xxxxxxxx
print or type name of signatory
President and Chief Operating Officer, TeleWest
title
BY US WEST CABLE TELECOM, INC., GENERAL PARTNER
BY
authorised representative
Xxxxxx X. Xxxxxxxx
print or type name of signatory
Executive Vice-President, Telecoms Services, TeleWest
title
28
UNITED ARTISTS COMMUNICATIONS (NORTH EAST) PARTNERSHIP
BY TYNESIDE CABLE LIMITED PARTNERSHIP, ITS GENERAL PARTNER
BY UNITED ARTISTS CABLE TELEVISION TYNESIDE, INC., GENERAL PARTNER
BY
authorised signature
Xxxxx Xxxxxxxx
print or type name of signatory
President and Chief Operating Officer, TeleWest
title
BY US WEST CABLE TELECOM, INC., GENERAL PARTNER
BY
authorised representative
Xxxxxx X. Xxxxxxxx
print or type name of signatory
Executive Vice-President, Telecoms Services. TeleWest
title
AVON CABLE JOINT VENTURE
BY AVON CABLE LIMITED PARTNERSHIP, ITS GENERAL PARTNER
BY UNITED ARTISTS CABLE TELEVISION AVON, INC., GENERAL PARTNER
BY
authorised signature
Xxxxx Xxxxxxxx
print or type name of signatory
President and Chief Operating Officer, TeleWest
title
BY US WEST CABLE TELECOM, INC., GENERAL PARTNER
BY
authorised representative
Xxxxxx X. Xxxxxxxx
print or type name of signatory
Executive Vice-President, Telecoms Services, TeleWest
title
29
UNITED ARTISTS COMMUNICATIONS (THAMES ESTUARY) PARTNERSHIP
BY ESTUARIES CABLE LIMITED PARTNERSHIP, GENERAL PARTNER
BY UNITED ARTISTS CABLE TELEVISION ESTUARIES, INC., GENERAL PARTNER
BY
authorised signature
Xxxxx Xxxxxxxx
print or type name of signatory
President and Chief Operating Officer, TeleWest
title
BY US WEST CABLE TELECOM, INC., GENERAL PARTNER
BY
authorised representative
Xxxxxx X. Xxxxxxxx
print or type name of signatory
Executive Vice-President, Telecoms Services, TeleWest
title
LONDON SOUTH CABLE PARTNERSHIP
BY UNITED CABLE (LONDON SOUTH) LIMITED PARTNERSHIP, GENERAL PARTNER
BY UNITED ARTISTS CABLE TELEVISION U.K. INC., GENERAL PARTNER
BY
authorised signature
Xxxxx Xxxxxxxx
print or type name of signatory
President and Chief Operating Officer, TeleWest
title
BY US WEST CABLE TELECOM, INC., GENERAL PARTNER
BY
authorised representative
Xxxxxx X. Xxxxxxxx
print or type name of signatory
Executive Vice-President, Telecoms Services, TeleWest
title
30
CABLE LONDON PLC
authorised signature
Xxxxx Xxxxxxxx
print or type name of signatory
Managing Director
title
BIRMINGHAM CABLE LIMITED
authorised signature
Xxx Xxxxxxxx
print or type name of signatory
Managing Director
title
WINDSOR TELEVISION LIMITED
authorised signature
Xxxx Xxxxxx
print or type name of signatory
Managing Director, General Cable Ltd
title
UNITED ARTISTS COMMUNICATIONS (COTSWOLDS) LIMITED
authorised signature
Xxxxx Xxxxxxxx
print or type name of signatory
President and Chief Operating Officer, TeleWest
title
31
EXHIBIT A CUSTOMERS
This Exhibit A is attached to and made part of that certain General Purchase
dated 1 March 1993 (Agreement"), by and between Customer as defined in the
Agreement ("Customer") and Northern Telecom Europe Limited ("Supplier").
A1 PARTNERSHIPS AND REGISTERED ADDRESSES TABLE
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FRANCHISE FRANCHISE HOLDER REG. NO.
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1. TELEWEST WHOLLY OWNED FRANCHISES
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Avon Avon Cable Joint Venture
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Croydon, Kingston and London South Cable Partnership
Richmond and Merton and
Xxxxxx
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North Thames Estuary United Artists Communications (Thames Estuary)
South Thames Estuary Partnership
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Edinburgh United Artists Communications (Scotland) Venture
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Tyneside United Artists Communications (North East) Partnership
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2. LIMITED COMPANIES
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Birmingham Birmingham Cable Limited 2170379
The registered office for CABLE PHONE HOUSE
the above listed company is: SMALL HEATH BUSINESS PARK
TALBOT WAY
SMALL HEATH
BIRMINGHAM B10 OHJ
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Camden, Enfield, Cable London plc
Xxxxxxx and Islington,
Haringey
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The registered office for 000 XXXXX XXXX XXXX
the above listed company is: LONDON XX0 0XX
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Hillingdon Windsor Television Limited 1745542
Windsor
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The registered office for CABLE HOUSE
the above listed company is: WATERSIDE DRIVE
XXXXXXX
BERKSHIRE SL3 6EZ
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TeleWest Communications Group Limited 2514287
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Cotswolds United Artists Communications (Cotswolds) Limited 1743081
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32
EXHIBIT B FAULT CLASSIFICATIONS
This Exhibit B is attached to and made part of that certain General Purchase
Agreement dated 1 March, 1993 ("Agreement"), by and between Customer as defined
in Exhibit A of the Agreement ("Customer") and Northern Telecom Europe Limited
("Supplier").
B1 FAULT PRIORITY CLASSIFICATIONS
B1.1 SYSTEM PROBLEMS ARE ASSIGNED ONE OF FIVE PRIORITY LEVELS AS FOLLOWS
EMERGENCY
E1 Degradation and/or Outage
E2 Potential Degradation and/or Outage.
NON-EMERGENCY
S1 Service Affecting
S2 Intermittently Service Affecting
NS Non-Service Affecting
B2 SERVICE CONDITIONS AND RESOLUTION OBJECTIVES
The following description details the criteria used for the establishment of
priorities and an indication of the resolution objectives.
B2.1 E1 DEGRADATION AND/OR OUTAGE
B2.1.1 SYSTEM FAULTS
B2.1.1.1 System ceased call processing
B2.1.1.2 System call processing degraded for reason such as:
B2.1.1.2.1 a trunk group out of service;
B2.1.1.2.2 ten percent (10%) or more of the total
subscribers out of service;
B2.1.1.2.3 one hundred (100) or more subscribers out of
service;
B2.1.1.2.4 inability to recover from initialisation; or
B2.1.1.2.5 consistently slow dial tone (eight (8) second
delay or greater).
B2.1.1.3 Non-usable billing data being entered on tape.
B2.1.2 RESOLUTION OBJECTIVE:
Immediate and continuous until the service level is restored to pre incident
operation.
B2.2 E2 POTENTIAL DEGRADATION AND/OR OUTAGE:
33
SYSTEM FAULTS
B2.2.1 Standby Central Control (CC) out of service.
B2.2.2 Any Central Message Control (CMC), Master Clock, Network
Module (NM), Input/Output Controller (IOC), Peripheral
Processor, or Network Plane out of service;
B2.2.3 fifty percent (50%) or more of the equipped Disk Drive Units (DDU)
out of service.
RESOLUTION OBJECTIVE
Immediate and continuous until the service level is restored to pre incident
operation.
B2.3 S1 SERVICE AFFECTING:
B2.3.1 SYSTEM FAULTS
B2.3.1.1 Software errors or product troubles directly and
continuously affecting any subscriber's service or
the customer's ability to collect revenue;
B2.3.1.2 A problem that will seriously affect subscriber
service as in (a) at in service In service Date
(IS) date;
B2.3.1.3 MTU or DDU problem (excluding maintenance and
administration).
B2.3.1.4 Central Control Complex (CCC) transient errors
resulting in a loss of synchronisation (more than
twice per day);
B2.3.1.5 Any Peripheral Module out of service;
B2.3.1.6 Single restarts (more than one per day);
B2.3.1.7 Inoperative internal data port of CMC
communication link;
B2.3.1.8 Core equipment diagnostic failures (two or more
per day).
B2.3.2 RESOLUTION OBJECTIVE
Status response in two weeks with a fix or work-around solution applied
within four weeks. If the basic telephone service, defined as the ability
to contact municipal emergency services, is directly affected, Supplier
will undertake immediate investigation.
B2.4 S2 INTERMITTENTLY SERVICE AFFECTING.
B2.4.1 SYSTEM FAULTS
B2.4.1.1 Software or product faults that only
intermittently affect service to one or more
classes of subscriber;
B2.4.1.2 System related documentation errors which
categorically result in or lead to service
impairment;
B2.4.1.3 Problems where the operating company can show
significant impact upon plant and traffic
operations and upon its ability to plan office
extensions.
B2.4.1.4 Restarts (less than one (1) per day);
34
B2.4.1.5 Office Alarm Unit is out of service;
B2.4.1.6 Core equipment diagnostic failures (less than two
(2) per day);
B2.4.1.7 CCC transient errors resulting in loss of
synchronisation (less than two (2) per day);
B2.4.1.8 Peripheral circuit failures.
B2.4.2 RESOLUTION OBJECTIVE
Status response in two (2) weeks with a fix or work-around solution
applied within eight (8) weeks.
B2.5 NS NON-SERVICE AFFECTING CONDITIONS.
B2.5.1 SYSTEM FAULTS
B2.5.1.1 Service analysis, recorded announcement, operational
measurements, maintenance program, or network
management problems; or system related documentation
inaccuracies, which do not affect call processing or
revenue collection capabilities;
B2.5.1.2 Non serving affecting software inconsistencies;
B2.5.1.3 Peripheral equipment diagnostic failures, not
already defined above, which cannot be corrected
by the resident technician;
B2.5.1.4 Test equipment failures for which a backup or
manual alternative can be employed;
B2.5.1.5 Circuit pack testing problems.
B2.5.1.6 Repetitive CCC transient errors with no loss of
synchronisation, which cannot be corrected by
resident skills;
B2.5.1.7 Requests to analyse a store dump of a single occurrence
initialisation.
B2.5.2 RESOLUTION OBJECTIVE
Status response in six weeks. Upon the completion of the investigation, a
fix, if applicable, will be scheduled for a future standard software,
product, or documentation update or revision.
35
EXHIBIT C SWITCH PURCHASES
This Exhibit C is attached to and made part of that certain General Purchasing
Agreement dated 1 March 1993 ("Agreement"), by and between Customer as defined
in Exhibit A ("Customer") of the Agreement and Northern Telecom Europe Limited
("Supplier").
RECITALS
WHEREAS, Customer issued Request for Proposal entitled "Switch/RFP/001" dated
November 1993, (the "RFP") to Supplier soliciting a proposal for Switches
(defined herein);
WHEREAS, Supplier responded to Customer's RFP by submitting its proposal which
offered to provide local switches comprised of DMS-100 Products, Software and
Services ("Switch" or "Switches") as well as individual items of Products,
Software and Services dated 4 January 1993 ("Proposal");
AGREEMENT
NOW, THEREFORE, in consideration of the mutual promises and advantages to the
parties, the parties incorporate by reference and agree to the accuracy of the
above recitals and further agree as follows:
C1 SCOPE
C1.1 This Exhibit C to the Agreement sets forth the terms and
conditions under which Customer agrees to purchase and Supplier
agrees to provide Product(s), Software and Services as further
described herein. This Exhibit C shall govern the procurement of
new Switches as well as Growth (defined herein) to new and
existing Switches.
C1.2 Where any term and/or condition found elsewhere under this
Agreement conflicts with this Exhibit C, the terms and conditions
of this Exhibit C shall prevail.
C2 DEFINITIONS
C2.1 In addition to the definitions set forth elsewhere in the
Agreement, when used in this Exhibit C the capitalised terms set
forth herein shall have the meaning so indicated.
C2.2 "Acceptance" for new Switches means Customer's written
acknowledgement that the Switch Purchases, procured hereunder
conform to the Specifications and the requirements of the
applicable Order(s) including C7 certification which requires C7
PTO interconnection as evidenced by satisfactory completion of
Customer's acceptance tests and as further described in Clause
2.12 entitled "Acceptance". Supplier shall not be required to pay
the damages specified under Clause 2.34 of the Agreement if a
delay in Acceptance is caused by Customer's failure to establish
a commercial interconnect agreement with the appropriate national
network carrier(s) for which interconnection is required. Such
agreement may require an operational testing slot in accordance
with a high level project plan. Customer's acceptance tests shall
be based upon the Specifications and requirements of the Order
and shall be agreed upon in advance.
C2.3 "Delivery Interval" means the interval of time beginning at
Supplier's acceptance of an Order from Customer and ending at
Acceptance.
C2.4 "Feature" means the capabilities or functions available, or
planned to be available, on Switches.
36
C2.5 "Growth" means Products, Services and licenses for Software on an
as needed basis for extensions, expansions, additions,
maintenance and spares for Switches procured hereunder.
C2.6 "Host" means the Central Office Concentrator option quoted under
Supplier's Proposal.
C2.7 "List Price" means Supplier's published price for Products,
Software and Services.
C2.8 "Remote Line Concentrator Module" or "RLCM" means Supplier's
remote switching centre Products, Software and Services as
described under Attachment H of Supplier's Proposal.
C2.9 "Remote Switching Centre" or "RSC" means Supplier's remote
switching centre Products, Software and Services as described
under Attachment H of Supplier's Proposal.
C2.10 "Small Remote Unit" or "SRU" means Supplier's remote switching
centre Products, Software and Services as described under
Attachment H of Supplier's Proposal.
C2.11 "Small Remote Unit - Street Cabinet" or "SRU-S" means Supplier's
remote switching centre Products, Software and Services as
described under the Street Mounted Concentrator option quoted
under Supplier's Proposal.
C2.12 "SuperNode Small Exchange" or "SNSE" means the Supplier's
mid-range Central Office Concentrator option quoted under
Supplier's Proposal.
C2.13 "Vendor Item" means Product(s) procured by Supplier from other
suppliers, which are provided as part of the Order.
C2.14 "Working Lines" means lines that are connected to a customer of
Consortium's and that are earning revenue.
C3 SUPPLIER'S OFFER
C3.1 Supplier's Proposal and subsequent correspondence are included
herein as Appendix 1, attached hereto and by this reference
incorporated into this Exhibit C of the Agreement. The
representations made by Supplier in its Proposal as modified
and/or supplemented in the subsequent correspondence unless
otherwise modified or deleted under this Exhibit C shall be
binding upon Supplier for Switch Orders. However, only the terms,
conditions and/or requirements stated under this Agreement and
this Exhibit C shall be considered binding on Customer.
C4 PRICES AND DISCOUNTS
C4.1 Supplier's fully discounted net price per Switch line shown in
the table below, includes the initial installations and the first
two (2) extensions per Switch:
37
PRICE PER LINE BASED UPON PURCHASE OBJECTIVE
[CONFIDENTIAL PORTION OMITTED]
LINES LINES LINES LINES
PURCHASE OBJECTIVE
---------------------------------------------
HOST PRICE PER LINE:
---------------------------------------------
SNSE PRICE PER LINE: [CONFIDENTIAL PORTION OMITTED]
---------------------------------------------
RSC PRICE PER LINE:
---------------------------------------------
RLCM PRICE PER LINE:
---------------------------------------------
SRU PRICE PER LINE:
No retrospective price adjustments will be made to previous Purchases upon
Consortium achieving the next pricing level.
The above stated price per line includes the Product(s) as listed in Appendix
2, entitled "Price Per Line" attached hereto and by this reference
incorporated into this Agreement and Software as defined in Attachment K of
the Proposal, and Services including but not limited to [CONFIDENTIAL PORTION
OMITTED] In the case of Switch remotes, (RSC, RLCM and SRU), the price
includes [CONFIDENTIAL PORTION OMITTED] These prices include all customs and
import duties, but exclude VAT.
C4.2 For any Products ordered for initial Switches that are of a type
not listed in Appendix 2 or in a quantity greater than that
listed under Appendix 2, Customer [CONFIDENTIAL PORTION OMITTED]
Unless otherwise agreed, Supplier's Software and Services
[CONFIDENTIAL PORTION OMITTED]
C4.3 For the third extension or beyond of each Switch, the additional
Growth Products ordered under this Agreement shall [CONFIDENTIAL
PORTION OMITTED] Unless otherwise agreed, Supplier's Software and
Services [CONFIDENTIAL PORTION OMITTED]
C4.4 The List Price for Products, Software and Services shall be as
set forth in the price list in Appendix 3 entitled "Price List",
attached hereto and by this reference incorporated into this
Agreement. Supplier may make any updates, revisions and additions
to said price list by providing notice to the location specified
in Clause 2.48 of this Agreement. Changes to the Price List shall
not be inconsistent with the terms and conditions specified in
Clause 2.9 of the Agreement.
C4.5 In the event that certain Product(s) and/or Software in
Supplier's price list are discontinued and replaced by an item of
Product and/or Software which List Price is higher due to
additional functions and/or Features not required by Customer,
Supplier agrees that Customer shall [CONFIDENTIAL PORTION
OMITTED]
C4.6 [CONFIDENTIAL PORTION OMITTED]
C5 REMOTE CONCENTRATOR UNITS
C5.1 Supplier shall credit the Customer with a Purchase credit based
upon amounts obligated to be paid or payable by Customer to
Mercury Communications Limited (Mercury) to compensate Mercury
for its stranded capital investment in Remote Concentrator Units
("RCU's") resulting from Customer's removal of service from such
RCU's installed in the network. [CONFIDENTIAL PORTION OMITTED]
38
Such credits will be determined on a Customer by Customer basis
at the time the Supplier receives a Switch Order from each
Customer. Customer may apply such credit to any Order for
Products, Software and Services from Supplier, including Orders
for new Switches.
C5.2 Supplier agrees to credit Customer with additional RCU credits
pursuant to Clause C5.1 in the event that additional Customers
become part of this Agreement prior to 1 April 1993.
C6 INVOICING AND PAYMENT
C6.1 Should Customer choose not to finance Purchases pursuant to
Clause 2.8, then Supplier shall invoice Customer for Products,
Software and Services pursuant to Clause 2.7 of this Agreement.
As an alternative payment method, at Customer's option, Supplier
shall invoice Customer for Software on a per Working Line basis.
The price per line to be invoiced under this option would be
determined by reducing the per line prices in Clause C4.1 by the
amount of Software included therein at [CONFIDENTIAL PORTION
OMITTED] per line. The remaining price represents the Product(s)
and Services price. Base Software would then be billed at a
one-time rate of payment of [CONFIDENTIAL PORTION OMITTED] per
line. This amount would be payable on a calendar quarterly basis,
with the first payment being based on the number of Customer's
Working Lines at the end of the first calendar quarter following
the first Switch Acceptance. Customer will subsequently pay an
amount equal to the increase in the number of Working Lines for
each subsequent calendar quarter at the end of that calendar
quarter, multiplied by [CONFIDENTIAL PORTION OMITTED] The
following base Software is included in the per line pricing in
Clause C4.1:
o Foundation and Core Centrex
o LAMA
o BTUP
o PLD and/or Line (where appropriate)
o CRSC software if CRSC is purchased
o SRU software if SRU or SRU-S is purchased
Customer must clearly mark on the Order if the option under this
Clause C6.1 is required.
C6.2 Consortium shall advise the Supplier in writing, within
[CONFIDENTIAL PORTION OMITTED] of each calendar quarter end, of
the number of Working Lines in operation for the entire
Consortium network for the calendar quarter just ended,
identifying also the number of Working Lines connected for
Software for which an additional price per line is identified
herein.
C6.3 The Supplier shall have the right to audit the number of Working
Lines in operation for each calendar quarter end.
C6.4 Customer shall not be required to pay for Software Features
utilised for the purposes of testing or for Customer's internal
business.
39
C6.5 It is preferable that all Customers choose the same method of
payment (i.e., outright purchase as described under Clause 2.7,
Software price per line as described under Clause C6.1 or
financing as described in Exhibit E). However, if the method
described under "Software price per line" as described under
Clause C6.1 is not chosen by all of the companies comprising
Customer herein then Supplier and Customer(s) shall meet and
mutually agree upon the method of proceeding.
C6.6 ADDITIONAL FEATURE SOFTWARE
Feature Software not included in base price per line stated under
Clause C4.1 but that is identified in Attachment K of Supplier's
Proposal can be purchased as follows:
C6.6.1 The Customer may purchase a Software Module on a per Switch
basis, as defined in Attachment K and priced in section 9.8
of the Supplier's Proposal; or
C6.6.2 The Customer may purchase Software on a price per line
basis, calculated on a case by case basis, according to the
following generic formula:
[CONFIDENTIAL PORTION OMITTED]
LEGEND:
[CONFIDENTIAL PORTION OMITTED]
WHERE:
[CONFIDENTIAL PORTION OMITTED]
EXAMPLE:
[CONFIDENTIAL PORTION OMITTED]
C7 PURCHASE OBJECTIVES
C7.1 It is the intent and Purchase objective of all the parties listed
as Customer under Exhibit A in the aggregate to place Orders for
Products, Software and Services in the amount of [CONFIDENTIAL
PORTION OMITTED] Working Lines over the term of the Agreement, as
detailed in the RFP.
C7.2 In addition to the establishment of this initial Purchase
objective, the parties listed as Customer under Exhibit A agree
to update, each six (6) months beginning from the effective date
of this Agreement, such Purchase objective with a five (5) year
cumulative forecast covering the term of this Agreement. Such
forecasts shall identify the actual locations and numbers of
lines for Switches already procured during the term of this
Agreement and the proposed locations and numbers of lines for new
Switches to yet be procured from Supplier over the remaining term
of this Agreement, in order to determine the appropriate price
per line under Clause C4.1. It is understood and agreed that such
forecasts are provided for Supplier's use in planning, and do not
represent commitments on the part of Customer to procure such
Switches, and shall be utilised to determine the applicable price
to be applied under Clause C4.1 for the following six (6) months
Order period.
C7.3 Should additional Customer's be included within this Agreement
before 1 April 1993 then the Purchase objective shall be adjusted
accordingly. The price for any Orders received prior to 1 April
1993 will be determined by the revised Purchase objective.
40
C8 DELIVERY
C8.1 The Supplier's standard programme from Order to Acceptance
(Supplier-TeleWest DMS-100 generic plan) is included in Appendix
5, entitled "Delivery" attached hereto and by this reference
included in this Agreement .
C8.2 Upon acceptance of an Order the Supplier shall proceed with the
work in accordance with this standard programme or as modified by
that Order.
C8.3 If the Supplier at any time has reason to believe that the
programme for any Order may be delayed the Supplier shall
promptly notify the Customer. If and to the extent that the
programme is delayed by reasons of Force Majeure the programme
shall be extended accordingly, subject to Clause 2.32.
C8.4 If the Customer at any time has reason to believe that the date
by which it is to have the site, equipment or services ready for
use by the Supplier may be delayed the Customer shall promptly
advise the Supplier. In such event the resultant programme delay
and/or cost impact, if any, shall be reflected in an appropriate
Order amendment.
C9 TECHNOLOGY OBSOLESCENCE
C9.1 Supplier and Consortium will work together to minimise the impact
of product obsolescence and the loss of the Customer's
competitive position through the provision of regular technology
working parties which will directly assist in the product roll
out and custom Research and Development commitments for the
Customer. These working parties will consist of the Consortium
and technical experts from both the Supplier and the Supplier's
agents (Bell Northern Research). The Supplier proposes that the
first such working party be established during the 1st calendar
quarter 1993 and thereafter on a calendar quarterly basis. Where
such system developments will be of benefit to the Customer, the
Supplier will offer to the Customer an appropriate credit to
upgrade the installed systems. Such appropriate credits will be
determined on a case by case basis and will take into
consideration a mutually agreed percentage of the audited
depreciated book value of the equipment being impacted.
Consortium and Supplier agree to develop a method to determine
the appropriate credit.
C10 BELL NORTHERN RESEARCH RATIONALIZED INSTRUCTION SET COMPUTING PROCESSOR
C10.1 Supplier shall upgrade the Switches to Bell Northern Research
Rationalized Instruction Set Computing (BRISC) processors at no
additional charge where it is found that the recommended maximum
Busy Hour Call Attempts (BHCA) capacity for the Cable Television
(CATV) environment as detailed in the Supplier's response to the
RFP section 3.3.2.8 are not achieved, provided that the failure
to achieve such recommended maximum BHCA capacity is not
attributable to the introduction of additional Software features
or to a traffic volume and/or call mix varying from that detailed
in the BHCA capacity predictions.
C10.2 Customer may Order the BRISC processor with the Order for an
initial Switch at the incremental price of (pound)25,000.
C11 CABLEPHONE
C11.1 It is Customer's desire to deploy an integrated transmission
product that will provide both CATV and telephony. Supplier
41
agrees to develop a product to address Customer's needs in this
market and will submit a proposal for this product to Customer by
May of 1993.
[CONFIDENTIAL PORTION OMITTED]
C13 DIGITAL ACCESS SIGNALLING SYSTEM II
C13.1 Supplier agrees to provide Customer, at no additional charge,
with signalling converters which convert Digital Private Network
Signalling System (DPNSS) circuits to Digital Access Signalling
System (DASS II) functionality. The number of converters provided
at no additional charge shall not exceed twenty (20) 2 Mbps ports
per Switch. However, should Customer require additional
converters for initial Switch Orders, Customer and Supplier agree
to mutually agree upon a quantity of converters to be provided by
Supplier at no charge, which will be sufficient for Customer's
requirements. Customer and the Supplier agree to work together to
maximise the deployment of DPNSS in all franchises. In addition,
Supplier agrees to develop a sales incentive programme that will
motivate Customer's sales force to sell DPNSS as an alternative
customer service offering to DASS II.
C14 SUPPORT OF E1 LINKS
C14.1 Supplier represents that its Switch will support permanent
("nailed up") 64 Kbps connections and by aggregation can support
E1 links. This facility is controlled from the Maintenance and
Administration Position (MAP) of the Switch.
C15 SPARES
C15.1 Supplier's Switch price per line detailed in Clause C4.1 includes
critical spares as specified in Appendix 2. Supplier will deliver
additional spares on an as needed basis. In the event of an
emergency out-of- service condition, Supplier will make spares
available within a twenty four (24) hour shipment basis to site
from time of notification. These spares will be priced at the
merchandise price contained in this Agreement.
C16 SUBSCRIBER PULSE METERING STRATEGY
C16.1 The Supplier and the Consortium will define the requirements for
Subscriber Pulse Metering ("SPM") on a per franchise basis and
within thirty (30) days of the date of this Agreement determine
the best method for delivering this interface. Should the
Consortium decide upon an alternative method of customer
connection other than SPM the Supplier shall support the
equipment that Customer procures for this purpose. [CONFIDENTIAL
PORTION OMITTED] The Supplier will work closely with the
Consortium to generate the appropriate marketing packages so that
the increased revenues of alternatives to SPM can be fully
realised by the Customer.
C17 SIGNAL SWITCHING POINT FUNCTIONALITY
C17.1 Supplier represents that its Switch will function as a Signal
Switching Point (SSP) with the addition of currently available
Product(s) and Software.
[CONFIDENTIAL PORTION OMITTED]
C19 EMERGENCY REPLACEMENT
C19.1 In the event that an emergency or catastrophic event affects any
Switch which Customer has purchased from Supplier, Supplier
42
agrees to immediately provide an emergency back-up Switch which
may be utilised by Customer until a replacement Switch arrives.
Supplier agrees to retain such emergency back-up Switch as well
as an emergency stock of Product(s), Software and sufficient
numbers of trained personnel to provide Services in the event of
an emergency. Such Switch shall be capable of serving not less
than 1,000 lines. In the event Customer orders a replacement
Switch from Supplier, Supplier agrees that such Switch shall have
emergency priority in Supplier's manufacturing and production
schedule.
C19.2 Supplier shall provide to Customer a telephone number at which
Customer may obtain emergency replacement parts twenty four (24)
hours a day, seven (7) days a week.
C19.3 At Customer's option, Supplier shall have available such
emergency Switch described hereunder prior to 31 December 1993,
if such Switch is sized less than 1500 lines; or prior to 30 June
1994 when Supplier will be capable of manufacturing such Switch
with Compact Peripheral Module frames, pursuant to Clause C12,
which will increase the capacity of such emergency Switch to
approximately 20,000 lines.
C20 INITIAL SUPPORT
C20.1 Supplier agrees to provide for a [CONFIDENTIAL PORTION OMITTED]
technical personnel under this Agreement on-site to assist
Consortium with the planning, implementation and the cutover of
Supplier's Switches and Network Operations Support systems in
Customer's and/or Consortium's network. Such personnel shall be
available to Consortium for [CONFIDENTIAL PORTION OMITTED] on an
as needed basis by Customer and Consortium. Prior to the date of
such notice, Consortium and Supplier shall meet to discuss the
scope of work and skill level of the individuals required.
C20.2 Supplier agrees to provide [CONFIDENTIAL PORTION OMITTED] switch
engineers under this Agreement on-site to assist Consortium with
Switch design and the development of Orders for Supplier's
Switches. Such personnel shall be available to Consortium for a
[CONFIDENTIAL PORTION OMITTED] on an as needed basis by Customer
and the Consortium.
C20.3 Upon request, Supplier will provide Customer, at no charge, a
reasonable quantity of user documentation and marketing
literature regarding Switch Features. Supplier hereby grants to
Customer a non-exclusive, non-transferable royalty-free right and
license to use, reproduce in whole or in part and to disseminate
the mutually agreed upon documentation or literature in
conjunction with Customer's offering of such services utilising
the Switches.
C21 GENERIC SOFTWARE
C21.1 The Supplier shall provide at [CONFIDENTIAL PORTION OMITTED] It
is advisable to have all Switches in the network maintained at
the same BCS Software level.
C21.2 The Supplier is keen to encourage the wide spread use of its
advanced Software and hence will allow [CONFIDENTIAL PORTION
OMITTED]
C21.2.1 The Supplier is notified in advance of the use of the
additional modules so that the product configuration can be
audited to identify (1) any additional Product
requirements; (2) the suitability of the Software release
and its proposed application in the UK; (3) and to ensure
that appropriate support personnel are available (where
necessary);
43
C21.2.2 Customer agrees to allow Supplier to prepare a capacity
analysis to ensure that no adverse impacts will occur due
to the use of this additional Software;
C21.2.3 Any additional Product(s) identified by Supplier as being
required is purchased and installed in the Switch before
the Software is used. The price for this Product
[CONFIDENTIAL PORTION OMITTED]
C21.3 Customer understands that Supplier may load Software Features on
the BCS generic Software for which Customer will not have paid an
Right To Use ("RTU"). Customer agrees that upon commercial
deployment of such Feature(s) including use of such Feature by
Customer's customers, the Software Right to Use shall be paid to
Supplier as quoted under this Agreement.
C21.4 Supplier shall prepare and package Software programs and
releases, including maintenance releases, which will allow
Customer to skip programs or releases as its discretion without
being required to purchase or load skipped programs, Features, or
releases provided that Customer loads at least every third BCS
generic Software load.
C21.5 Customer, at its discretion, may skip Batch Change Supplements
("BCS") generic Software programs. There will be no charge
whatsoever for such programs skipped by Customer, and Customer
shall not be charged any additional amounts to procure subsequent
Software programs, other than the normal prices, less applicable
discounts, for those subsequent Software programs.
C21.6 Unless otherwise specified in an Order, Supplier shall provision
each Switch with the most current commercially available Software
BCS on the Delivery Date.
C21.7 Supplier agrees to provide Customer with the following
information, in writing, each time a new Software generic is
released and ordered by Customer :
C21.7.1 Notification of any known fault on a site specific Customer
Service Report (CSR) with severity levels as defined under
Exhibit B of this Agreement;
C21.7.2 The criticality of each fault;
C21.7.3 The impact of each fault on the operation of the Software
and associated Products; and
C21.7.4 Supplier's plans, schedules and performance results for
corrective action and regression testing with respect to
the faults identified in this Clause C21.7, as well as for
continuing Software quality and reliability improvement.
C21.7.5 Supplier agrees to provide the information described in
this Clause C21.7 thirty (30) days prior to Delivery Date
provided such release has been generally available for
thirty (30) days.
C22 PLANNING INFORMATION
C22.1 Supplier agrees to regularly provide Customer with a schedule for
Switch Products and Software releases. Such schedule will be
provided twelve (12) to eighteen (18) months prior to the general
availability date of the Switch and/or Software release including
Feature and other planning information such as release dates and
planning costs.
44
C22.2 Supplier agrees to issue a preliminary release letter
("Preliminary Release Letter") to Customer describing the Feature
content of future Switch Software generic releases. Such
Preliminary Release Letter will be delivered three (3) months
prior to the general availability date of such Switch Software
generic release. The Preliminary Release Letter shall provide
detailed information for the operation, administration, and
maintenance planning associated with the new capabilities and
enhancements to the Switch Software generic release.
C23 QUALITY
C23.1 In addition to the support requirements indicated in the
Agreement, Supplier's ongoing support for Software releases shall
include, but not be limited to, the following:
C23.1.1 Supplier shall continue to provide information as
specified under Clause C21.7 on an ongoing basis;
C23.1.2 Publishing, maintaining and revising as necessary Software
manuals and Documentation to incorporate new or revised
operating procedures resulting from corrections to and
revisions of the Software;
C23.1.3 Assisting in Software problem identification;
C23.1.4 Returning inoperable Software to operating condition; and
C23.1.5 Issuing maintenance releases to Software.
C23.2 The Supplier shall ensure that Electro Static Discharge ("ESD")
notices are displayed on all racks and on the packing case of all
loose circuit packs.
C24 TRAINING
C24.1 [CONFIDENTIAL PORTION OMITTED]
C24.2 It is understood, unless otherwise specified that available
Training Credits will be used to pay for courses scheduled by
Customer.
C24.3 Customer and/or Consortium may apply Training Credits toward any
training course, training Product(s), training Right to Use Fees,
Computer Based Training ("CBT"), including tuition fees for CBT
modules and instructor expenses for training performed on-site.
Training Credits used for such purposes will be exchanged at the
rate of [CONFIDENTIAL PORTION OMITTED] Additionally, Customer
and/or Consortium may apply accrued free training credits toward
the tuition fees of Supplier's Computer Based Training (CBT)
modules .
C24.4 Supplier agrees to provide a semi-annual sales seminar on newly
developed Switch Features and Services at no additional charge.
C24.5 The Supplier understands it is the Customer's intent to utilise
CBT whenever possible. The Supplier agrees to develop and add
courses to Suppliers' CBT curriculum, subject to Supplier's
capability to develop such courses at a reasonable cost. The
prioritisation of such course development shall be determined
jointly, based on the Customers needs.
C24.6 Supplier shall provide a calendar quarterly report of: Training
Credits available to Customer and Consortium, new Training
Credits added, Training Credits used for each calendar quarter
and:
45
C24.6.1 Total number of free training days available to Customer;
C24.6.2 Number of training days used by trainees;
C24.6.3 Trainee and franchise names; and
C24.6.4 Course name/number taken.
C25 MARKETING
C25.1 With respect to the marketing centre Supplier agrees that:
C25.1.1 If the Agreement includes only the franchises [CONFIDENTIAL
PORTION OMITTED] Supplier will provide an SRU [CONFIDENTIAL
PORTION OMITTED] and the associated CPE [CONFIDENTIAL
PORTION OMITTED] In addition, Supplier agrees to provide
[CONFIDENTIAL PORTION OMITTED] for the franchises in which
[CONFIDENTIAL PORTION OMITTED] at a site to be determined.
C25.1.2 [CONFIDENTIAL PORTION OMITTED]
C26 CONFIGURATION AND PRICING SYSTEM
C26.1 The Supplier shall demonstrate to Consortium its configuration
and pricing system. If following such demonstration the system is
deemed suitable by Consortium, during the term of this Agreement,
Supplier will make the system available for Consortium's use.
Customer understands that the system was designed for Supplier's
internal use and is not fully supported as a commercial product.
However, Supplier agrees to provide Consortium a reasonable
amount of assistance in Consortium's use of such system.
C27 ONGOING SUPPORT
C27.1 Supplier shall have a representative to act as Supplier's liaison
to Customer's organisation. Such liaison shall be responsible for
interfacing with Customer and for ensuring that Supplier provides
and maintains a sufficient level of qualified technical and other
personnel to completely support Customer's needs.
C27.2 Customer and Supplier agree to pursue industry standardised
interoperability and to participate in international and national
standards bodies which have an effect upon Local Switches and
their component Products, Software and Services. Supplier agrees
to participate with Customer and Xxxxxxxx's other vendors in
discussing and promoting agreement between the parties regarding
interfaces and standards related to inter working with the
Switches. Supplier also agrees to work co-operatively with
Customer and other parties, including Customer Premises Equipment
("CPE") vendors, to resolve issues expeditiously.
C28 INTERVALS AND SCHEDULES
C28.1 Supplier's Delivery Interval for Switches and individual
Products, Software and Services shall be twenty (20) weeks unless
such Order specifies a different Delivery Interval and Supplier
accepts such Order in accordance with Clause 2.4.
46
C29 ONGOING SUPPORT FOR SOFTWARE RELEASES AFTER WARRANTY
C29.1 After warranty, in the event Supplier's Software is determined to
be non-compliant to the Specifications and requirements of this
Agreement, Supplier shall correct such non-conforming Software to
the original Specification at no additional charge to Customer.
C30 REPORTS
C30.1 Supplier shall provide Customer a calendar quarterly Order and
shipment report for Products Ordered under this Agreement which
shall contain aggregate information for all Orders and shipments
including sites sorted by:
C30.2 Site name;
C30.3 Site Order price (per Customer's Order);
C30.4 Status of site schedule (i.e., ordered, delivered, installed);
and
C30.5 Actual total invoice amount per site;
C30.6 Supplier shall deliver all reports required herein to the
addresses specified under Exhibit A.
C31 ORDER AND CUSTOMER INFORMATION PROCESS FOR A NEW SWITCH
C31.1 Customer may procure a new Switch by issuing an Order. Such Order
shall state the number of lines, Acceptance Date and any other
pertinent information. Supplier's acceptance of such Order shall
be in compliance with Clause 2.4 of this Agreement.
C31.2 Upon receipt of such Order or as previously agreed between the
parties, Supplier and Customer shall establish a date for a
Customer Information (C/I) meeting, which will further define the
site specific requirements for the Switch.
C31.3 Subject to Clause 2.4.4, Customer shall be obligated to procure
Product(s), Software and Services, and Supplier shall be
obligated to provide Product(s), Software and Services, under
this Exhibit A only when an Order has been accepted by Supplier.
C31.4 Upon completion of the C/I, Supplier shall respond to Customer
with a document which provides a detailed breakdown of Products,
Software and Services required to meet Customer's requirements
and Specifications as defined in the C/I. At such time the Order
will be amended and agreed between the parties in writing to
reflect the changes resulting from the C/I.
C32 INSTALLATION
C32.1 The Supplier will act on Customer's behalf and provide the
necessary Technical Support required to obtain C7 Certification
and PTO interconnection with Mercury. If interconnection with
British Telecom Communications Limited ("BT") is required
Customer and Supplier shall mutually agree upon any additional
time required to complete such C7 certification and
Interconnection.
C32.2 Customer shall remain responsible for completing the required
interconnect agreements with Mercury and BT as well as for
providing all the transmission and transport facilities required
for such interconnection. Supplier's responsibility is to assist
in all technical aspects associated with the Purchases which will
involve:
47
C32.2.1 Assistance in preparing the Switch for C7 interconnect
testing;
C32.2.2 Performing Switch test cases during the C7 interconnect
test phase,
C32.2.3 Analysing and where possible rectifying any potential
problems pertaining to the Switch;
C32.2.4 Attending Interconnect Technical planning meetings;
C32.2.5 Assisting in completion of technical documentation relating
to the Switch and required by the C7 interconnect
agreement.
The Technical Support does not include activities such as booking
appropriate testing slots with interconnect partners, ordering
transmission links or attending commercial meetings.
C32.3 All line and trunk datafill provided by the Customer will be
included in the in-service databuild.
C32.4 If requested, Supplier will assist Customer in transferring
existing customers from Mercury RCU's onto the Switch. Supplier
will fully project manage and engineer this operation for an
additional [CONFIDENTIAL PORTION OMITTED]
48
EXHIBIT C APPENDIX I
CI-1 SUPPLIER'S OFFER
This Appendix 1 to Exhibit C of the Agreement incorporates Supplier's Proposal
and all subsequent correspondence relating to the Proposal shall serve to
modify, delete, clarify, or add to the referenced Clause(s) of Supplier's
Proposal and correspondence.
49
EXHIBIT C APPENDIX II
CII-1 PRICE PER LINE
This Appendix 2 to Exhibit C of the Agreement contains the Product(s) and
Software contained in the price per line stated in Clause C4.1 and the
associated assumptions.
Price includes Product as defined in herein, [CONFIDENTIAL PORTION OMITTED]
These prices include all customs and import duties, but exclude VAT.
Prices exclude [CONFIDENTIAL PORTION OMITTED]
ENGINEERING ASSUMPTIONS
PERCENT OF ALL LINES:
------------------------------------------------------------------------------------------------------
TRAFFIC % LINES EQUIPPED CALL HOLDING TIME
(ERLANGS)
------------------------------------------------------------------------------------------------------
BUSINESS LINES
-------------------------------------
RESIDENTIAL LINES [CONFIDENTIAL PORTION OMITTED]
-------------------------------------
TRUNK TRAFFIC
-------------------------------------
ON-NET/OFF-NET TRAFFIC SPLIT
------------------------------------------------------------------------------------------------------
FEATURES (% OF ALL LINES).
[CONFIDENTIAL PORTION OMITTED]
MAJOR PRODUCT ELEMENTS INCLUDED ARE:
[CONFIDENTIAL PORTION OMITTED]
50
[CONFIDENTIAL PORTION OMITTED]
51
[CONFIDENTIAL PORTION OMITTED]
52
[CONFIDENTIAL PORTION OMITTED]
53
TELEWEST GROUP, GENERAL PURCHASING AGREEMENT
---------------------------------------------------- ------------------- ----------------------- ----------------
HOST NAME RSC (5000 LINES)
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
Description Subsystem Module Quantity
---------------------------------------------------- ------------------- ----------------------- ----------------
6000B 2.2M Digital Distribution Frame with blocks OEM OEM DDF 1
---------------------------------------------------- ------------------- ----------------------- ----------------
6002A Main Distribution Frame - no connectors. OEM OEM MDF FRAME 6
---------------------------------------------------- ------------------- ----------------------- ----------------
Krone 237A Connection Strip. OEM OEM MDF STRIP 1,025
---------------------------------------------------- ------------------- ----------------------- ----------------
Coax cable for XPM's OEM OEM XPM CABLE 5
---------------------------------------------------- ------------------- ----------------------- ----------------
MTM Conference Circuit Shelf TM EQUIPT MTM CONF 3
---------------------------------------------------- ------------------- ----------------------- ----------------
2 Processor LGC Cabinet XPM U2XPMCAB 1
---------------------------------------------------- ------------------- ----------------------- ----------------
2 Processor XPM module. PLGC XPM 2P 2
---------------------------------------------------- ------------------- ----------------------- ----------------
XPM Fibre Interface PLGC XPM IF FIBRE 2
---------------------------------------------------- ------------------- ----------------------- ----------------
PCM 30 CP PLGC PCM30X2 12
---------------------------------------------------- ------------------- ----------------------- ----------------
PCM 30 Signalling CP PLGC PCMSIG 4
---------------------------------------------------- ------------------- ----------------------- ----------------
Universal Tone Receivers PLGC UTR 4
---------------------------------------------------- ------------------- ----------------------- ----------------
Cabinetised Remote Switching Centre (SDH - CRSC EQUIPT CRSC BASE 2
International)
---------------------------------------------------- ------------------- ----------------------- ----------------
2 x 2Mbit/S Packlet for CRSC or CEXT CRSC EQUIPT CRSC PCM30 8
---------------------------------------------------- ------------------- ----------------------- ----------------
Power Distribution Centre CRSC EQUIPT PDC 2
---------------------------------------------------- ------------------- ----------------------- ----------------
Line Concentrating Equipment Cabinet CRSC EQUIPT LCE 4
---------------------------------------------------- ------------------- ----------------------- ----------------
Line Concentrator Module. CRSC EQUIPT LCM 8
---------------------------------------------------- ------------------- ----------------------- ----------------
Line Drawer (Non ISDN) CRSC EQUIPT LD 80
---------------------------------------------------- ------------------- ----------------------- ----------------
World Line Card Type A CRSC EQUIPT LCWORLDA 5,000
---------------------------------------------------- ------------------- ----------------------- ----------------
54
---------------------------------------------------- ------------------- ----------------------- ----------------
HOST NAME RLCM (600 LINES)
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
Description Subsystem Module Quantity
---------------------------------------------------- ------------------- ----------------------- ----------------
6002A Main Distribution Frame - no connectors. OEM OEM MDF FRAME 1
---------------------------------------------------- ------------------- ----------------------- ----------------
Krone 237A Connection Strip. OEM OEM MDF STRIP 123
---------------------------------------------------- ------------------- ----------------------- ----------------
Coax cable for XPM's OEM OEM XPM CABLE 1
---------------------------------------------------- ------------------- ----------------------- ----------------
3 Procesor XPM - P3LGC or P3DTC PLGC XPM 3P 1
---------------------------------------------------- ------------------- ----------------------- ----------------
XPM Fibre Interface PLGC XPM IF FIBRE 1
---------------------------------------------------- ------------------- ----------------------- ----------------
PCM 30 CP PLGC PCM30X2 2
---------------------------------------------------- ------------------- ----------------------- ----------------
PCM 30 Signalling CP PLGC PCMSIG 2
---------------------------------------------------- ------------------- ----------------------- ----------------
Universal Tone Receivers PLGC UTR 2
---------------------------------------------------- ------------------- ----------------------- ----------------
Remote Line Concentrator Unit RLC EQUIPT RLCM 1
---------------------------------------------------- ------------------- ----------------------- ----------------
PCM30 Line Drawer RLC EQUIPT PLD 10
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
HOST NAME SRU (240 LINES)
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
---------------------------------------------------- ------------------- ----------------------- ----------------
Description Subsystem Module Quantity
---------------------------------------------------- ------------------- ----------------------- ----------------
Krone 237A Connection Strip. OEM OEM MDF STRIP 25
---------------------------------------------------- ------------------- ----------------------- ----------------
Base OEM Equipment per SRU OEM OEM SRU BASE 1
---------------------------------------------------- ------------------- ----------------------- ----------------
Coax cable for XPM's OEM OEM XPM CABLE 1
---------------------------------------------------- ------------------- ----------------------- ----------------
2 Processor LGC Cabinet XPM U2XPMCAB 1
---------------------------------------------------- ------------------- ----------------------- ----------------
2 Processor XPM module. PLGC XPM 2P 1
---------------------------------------------------- ------------------- ----------------------- ----------------
XPM Fibre Interface PLGC XPM IF FIBRE 1
---------------------------------------------------- ------------------- ----------------------- ----------------
PCM 30 CP PLGC PCM30X2 1
---------------------------------------------------- ------------------- ----------------------- ----------------
PCM 30 Signalling CP PLGC PCMSIG 2
---------------------------------------------------- ------------------- ----------------------- ----------------
Universal Tone Receivers PLGC UTR 2
---------------------------------------------------- ------------------- ----------------------- ----------------
Small Remote Unit 240 Line unit SRU SRU BASE 1
---------------------------------------------------- ------------------- ----------------------- ----------------
Power for Small Remote Unit 240 Line SRU SRU POWER 1
---------------------------------------------------- ------------------- ----------------------- ----------------
BIC & PUPS for SRU Line Drawers SRU SRU BIC 3
---------------------------------------------------- ------------------- ----------------------- ----------------
World Line Card Type A SRU LCWORLDA 240
---------------------------------------------------- ------------------- ----------------------- ----------------
55
[CONFIDENTIAL PORTION OMITTED]
56
CII-2 TECHNICAL SUPPORT SERVICES TABLE
-----------------------------------------------------------------------------------------------------
PER HOUR PRICE PRICE PRICE
STANDARD TIME TIME AND A HALF DOUBLE TIME
-----------------------------------------------------------------------------------------------------
TECHNICAL ASSISTANCE SUPPORT (TAS)
-------------------------------------------------
FIELD IMPLEMENTATION
-------------------------------------------------
INSTALLATION
-------------------------------------------------
ENGINEERING [CONFIDENTIAL PORTION OMITTED]
-------------------------------------------------
1ST LINE MAINTENANCE
-------------------------------------------------
VERIFICATION OFFICE
-------------------------------------------------
PROJECT MANAGEMENT (ALL OTHER CUSTOMERS)
-----------------------------------------------------------------------------------------------------
STANDARD TIME: 9.00 - 17.30 Monday to Friday
TIME & A HALF: 17.31-8.59 Monday to Friday and all day Saturday - price
calculated at standard time plus 50%
DOUBLE TIME : Sundays and Statutory Holidays - price calculated at standard time
plus 100%.
TRAINING
PRICES
[CONFIDENTIAL PORTION OMITTED] per student per day
[CONFIDENTIAL PORTION OMITTED] per student per day (if > than 6 students from
the same company booked on the same course)
[CONFIDENTIAL PORTION OMITTED] per instructor day (up to a maximum of 6
students)
[CONFIDENTIAL PORTION OMITTED] per extra student per day (up to 12 students)
DOCUMENTATION
PAPER NTPS FOR NEW SWITCHES, PRICE
DMS-100 [CONFIDENTIAL PORTION OMITTED]
DMS-100/250 [CONFIDENTIAL PORTION OMITTED]
DMS-300 [CONFIDENTIAL PORTION OMITTED]
PAPER NTPS FOR BCS UPDATES, XXXXX
DMS-100 [CONFIDENTIAL PORTION OMITTED]
DMS-100/250 [CONFIDENTIAL PORTION OMITTED]
DMS-300 [CONFIDENTIAL PORTION OMITTED]
57
BCS UPGRADE [CONFIDENTIAL PORTION OMITTED]
CII-3 REPAIR & RETURN TABLE
--------------------------------------------------------------------------------
STANDARD PRICE EMERGENCY PRICE (24
(30 DAY) HOURS)
--------------------------------------------------------------------------------
DIGITAL CIRCUIT PACKS
--------------------------------------
SUPERNODE CIRCUIT PACK
--------------------------------------
MAGNETIC TAPE DRIVE (MTD)
--------------------------------------
DISC DRIVE UNIT (DDU) [CONFIDENTIAL PORTION OMITTED]
--------------------------------------
LINE CARDS
--------------------------------------
CONSOLES
--------------------------------------
BUSINESS SETS
--------------------------------------
DELIVERY PRICES
--------------------------------------------------------------------------------
[CONFIDENTIAL PORTION OMITTED] per mile in excess of [CONFIDENTIAL PORTION
OMITTED] miles (based on the distance between Maidenhead and the delivery
address).
58
EXHIBIT C APPENDIX III
DATED 1 MARCH 1993
BETWEEN TELEWEST GROUP AND NORTHERN TELECOM
CIII-1 PRICE LIST TABLE
UNIT PRICE IN POUNDS STERLING ((POUND)) LIST FOR DISCOUNTABLE ITEMS.
-------------------------------------------------------------------------------------------------------
FSP FRAME FAIL LAMP
---------------------------------------------
LAMP
---------------------------------------------
FSP FRAME FUSE 1.3AMP
---------------------------------------------
FSP FRAME FUSE 3AMP
---------------------------------------------
FSP FRAME FUSE 5AMP
---------------------------------------------
FUSE HOLDER
---------------------------------------------
FAN
---------------------------------------------
SPARE DC FAN UNIT
---------------------------------------------
48V DC FAN
---------------------------------------------
CORE COOLING UNIT
---------------------------------------------
HANDEST CORD
---------------------------------------------
[CONFIDENTIAL AIR FILTER [CONFIDENTIAL
---------------------------------------------
BLOWER 48V DC
---------------------------------------------
AIR FILTER
---------------------------------------------
PORTION AIR FILTER PORTION
---------------------------------------------
AIR FILTER
---------------------------------------------
JUMPER LINE CORD
---------------------------------------------
OMITTED] AIR FILTER OMITTED]
---------------------------------------------
SRU BATTERY
---------------------------------------------
AIR FILTER
---------------------------------------------
AIR FILTER
---------------------------------------------
RED WARNING LED INDICATORS
---------------------------------------------
BUTTON CAP PKG
---------------------------------------------
M5312 LITERATURE
---------------------------------------------
M518/M536 BUTTON
---------------------------------------------
BUTTON CAP PKG
---------------------------------------------
GREEN WARNING LED INDICATORS
---------------------------------------------
LAMP
---------------------------------------------
COOK MTD SPARE LAMPS
---------------------------------------------
TELE-HANDSET
---------------------------------------------
SLC PATCH CORD 6' 6"
---------------------------------------------
NJC PATCH CORD 6' 6"
---------------------------------------------
CABLE ATTENDANT CONSOLE 30 M
---------------------------------------------
CABLE ASSY
-------------------------------------------------------------------------------------------------------
59
-------------------------------------------------------------------------------------------------------
CABLE ASSY
---------------------------------------------
CABLE ASSY
---------------------------------------------
ISOLATION MOUNTING H/W
---------------------------------------------
LOGIC RETURN BUSBAR ASSEM
---------------------------------------------
CABLE TERMINATION PRODUCT
---------------------------------------------
CABLE TERMINATION PRODUCT
---------------------------------------------
F.G.E. REMOTES
---------------------------------------------
ISG LABEL FOR PDC FSP
---------------------------------------------
ISG FOR DMS-100 REMOTES
---------------------------------------------
SPLICE PLATE ASSEMBLIES
---------------------------------------------
END COVER SUPPORT
---------------------------------------------
AC MOUNTING PLATE
---------------------------------------------
END GUARD INS ISOLATE GRD
---------------------------------------------
END GUARD INS ISOLATE GRD
---------------------------------------------
END GUARD INS ISOLATE GRD
---------------------------------------------
END GUARD INS ISOLATE GRD
---------------------------------------------
APPLCE OUTLET ISOLATE GRD
---------------------------------------------
[CONFIDENTIAL AC FOR 1ST FR 2 SW 240V 50 [CONFIDENTIAL
---------------------------------------------
AC FOR LST FR 2 SW 240V 50
---------------------------------------------
MISC SCANNER
---------------------------------------------
PORTION DIG NET JCTR CNTG PNL NETC PORTION
---------------------------------------------
DIG NET JCTR CNTG PNL
---------------------------------------------
FRAME DOOR
---------------------------------------------
OMITTED] FRAME LEVELLING (FEET) OMITTED]
---------------------------------------------
FRAME ISOLATION
---------------------------------------------
FRAME DOOR INSTALLATION
---------------------------------------------
END GUARD INSTALLATION
---------------------------------------------
M10 ANCHOR ASSEMBLY
---------------------------------------------
M12 ANCHOR ASSEMBLY
---------------------------------------------
EARTHQUAKE FRAME JCTR
---------------------------------------------
KICK PLATE ASSY
---------------------------------------------
END PANEL
---------------------------------------------
END PANEL
---------------------------------------------
PLATE SHELF ASSY
---------------------------------------------
REAR UPPER ACCESS PANEL
---------------------------------------------
CABINET LEVELING MAT.
---------------------------------------------
SUPERNODE CABLE TROUGH ASS
---------------------------------------------
CABLE TROUGH JUNCTON
---------------------------------------------
CABLE TROUGH END H/W
---------------------------------------------
X-AISLE DUCT 2 XXXXXXX
---------------------------------------------
CABINET JUNCTION MAT
---------------------------------------------
AISLE LAMP KIT
---------------------------------------------
S/NODE SPARE STORAGE SHELF
-------------------------------------------------------------------------------------------------------
60
-------------------------------------------------------------------------------------------------------
A/C BLANK COVER ASSY
---------------------------------------------
FRAME FAIL LIGHT
---------------------------------------------
ECORE/DMS RT SIDE JUNCT KIT
---------------------------------------------
ECORE/DMS L SIDE JUNCT KIT
---------------------------------------------
LOWER GRILL ASSY
---------------------------------------------
POWER ACCESS PANEL ASSY
---------------------------------------------
DOOR KIT
---------------------------------------------
END PANEL ASSY RIGHT END
---------------------------------------------
END PANEL ASSY LEFT END
---------------------------------------------
AISLE LAMP KIT
---------------------------------------------
FRAME FAIL LIGHT KIT
---------------------------------------------
BLANK COVER ASSY
---------------------------------------------
REAR KICKPLATE ASSY
---------------------------------------------
KICK PLATE ASSY (GREY)
---------------------------------------------
COMMON FRAMEWORK
---------------------------------------------
EMI EARTHQUAKE FRMWK ASSY
---------------------------------------------
[CONFIDENTIAL CABLE [CONFIDENTIAL
---------------------------------------------
CABLE
---------------------------------------------
CABLE TO DF
---------------------------------------------
PORTION CABLE PORTION
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
OMITTED] CABLE OMITTED]
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
EIA DEV.-STAND ALONE MODEM
---------------------------------------------
VDU - IOC, VT100 CL
---------------------------------------------
CONNECTORIZED PTL10P26 CA
---------------------------------------------
RIXON - IOC, S/A
---------------------------------------------
DDU - IOC
---------------------------------------------
DDU - IOC
---------------------------------------------
CONTROLLER - SLC CABLE
---------------------------------------------
CO CA 26GA E/W 1-32&3-8PIN
---------------------------------------------
LSG-DF CABLE
---------------------------------------------
TOPS04 DF CABLE
---------------------------------------------
MCGM00 IOC - MOD 1/MODEM
---------------------------------------------
CA NE-807A E/W 1-40P CONN
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
CA PTL 25P E/W 2-40P CONNS
-------------------------------------------------------------------------------------------------------
61
-------------------------------------------------------------------------------------------------------
CABLE
---------------------------------------------
CABLE ASSEMBLY
---------------------------------------------
CABLE
---------------------------------------------
CABLE ASSEMBLY
---------------------------------------------
CABLE
---------------------------------------------
CABLE ASSEMBLY
---------------------------------------------
CA 811A E/W TWO 8PIN CONN
---------------------------------------------
CA 18P E/W 1-32&25PIN CONN
---------------------------------------------
CABLE
---------------------------------------------
CA 18P 26E/W 2-32&1-37P CO
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
GE 2120 PRINTER CA
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
[CONFIDENTIAL CABLE [CONFIDENTIAL
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
PORTION CONN CABLE PORTION
---------------------------------------------
TOPS POWER CABLE
---------------------------------------------
CABLE MS TO ROS
---------------------------------------------
OMITTED] CONN. CABLE ASSY OMITTED]
---------------------------------------------
CONN. CABLE ASSY
---------------------------------------------
CONN. CABLE ASSY
---------------------------------------------
CONN. CABLE ASSY
---------------------------------------------
FSP BULKHEAD TO FSP BULK
---------------------------------------------
PTL 5PR. 26AWG CABLE E/W 1
---------------------------------------------
CABLE
---------------------------------------------
CABLE
---------------------------------------------
CA PTL 5P26 E/W 1-9PIN CO
---------------------------------------------
VDU CABLE
---------------------------------------------
CA 10P26 E/W 2-25PIN CONNS
---------------------------------------------
CA 18P26 SH E/W 2-34PIN CO
---------------------------------------------
CA 18P26 SH E/W 2-34PIN CO
---------------------------------------------
CA PTL 5P26 E/W 1-10PIN CO
---------------------------------------------
CA PTL 5P26 E/W 1-10PIN CO
---------------------------------------------
INV - CU (2 PER CU)
---------------------------------------------
PROTECTED AC
---------------------------------------------
PROT. AC , INV-MAP
---------------------------------------------
FSP
---------------------------------------------
CABLE TROUGH-OTHER FRAMES
---------------------------------------------
CABLE TROUGH-SLC,DNI
-------------------------------------------------------------------------------------------------------
62
-------------------------------------------------------------------------------------------------------
CABLE TROUGH ASSY - PDC
---------------------------------------------
CABLE TROUGH ASSY - PDC
---------------------------------------------
EMI EXT ASSY 8'
---------------------------------------------
FLTR CAP FOR EMI
---------------------------------------------
POWER CONTROL AND ALARM CP
---------------------------------------------
CABLE ASSEMBLY
---------------------------------------------
CABLE ASSEMBLY
---------------------------------------------
CABLE ASSEMBLY
---------------------------------------------
DISTRIBUTING FUSE PANEL A
---------------------------------------------
DISTRIBUTING FUSE PANEL B
---------------------------------------------
PDC FILLER PANEL ASSY
---------------------------------------------
GND PANEL TOP FEED
---------------------------------------------
GND PANEL BOTTOM FEED
---------------------------------------------
FILTER PANEL
---------------------------------------------
FUSE 10 AMP
---------------------------------------------
FUSE 20 AMP
---------------------------------------------
FUSE 5 AMP
---------------------------------------------
[CONFIDENTIAL 15A DIST FUSING KIT [CONFIDENTIAL
---------------------------------------------
30AMP DIST FUSE KIT
---------------------------------------------
FUSE DISTN PANEL
---------------------------------------------
PORTION FUSE DISTN PANEL PORTION
---------------------------------------------
GROUND PANEL (TOP) UL
---------------------------------------------
GND PANEL BOTTOM FEED
---------------------------------------------
OMITTED] PC XXX XXXXXXX]
---------------------------------------------
POWER CABLE ASSEMBLY
---------------------------------------------
POWER CABLE ASSEMBLY
---------------------------------------------
MOUNTING HDWRE FOR MTD
---------------------------------------------
MTD MTG ASSY
---------------------------------------------
INT MAG TAPE DRIVE UNIT
---------------------------------------------
POWER CABLE
---------------------------------------------
LOCAL CABLE,FSP-(32)
---------------------------------------------
LOCAL CABLE,FSP-(18)
---------------------------------------------
LOCAL CABLE,FSP-(04)
---------------------------------------------
LOCAL CABLE,FSP-(18)
---------------------------------------------
POWER CABLE
---------------------------------------------
INTERCO CA (MTM TO FSP)
---------------------------------------------
CABLE & PLUG ASSEMBLY
---------------------------------------------
FILLER FACE PLATE
---------------------------------------------
FILLER FACE PLATE
---------------------------------------------
FILLER FACE PLATE
---------------------------------------------
FILLER FACE PLATE
---------------------------------------------
FILLER FACE PLATE
---------------------------------------------
FILLER FACE PLATE
-------------------------------------------------------------------------------------------------------
63
-------------------------------------------------------------------------------------------------------
FILLER FACE PLATE
---------------------------------------------
FILLER FACE PLATE
---------------------------------------------
FUSE ALARM CP
---------------------------------------------
NETWORK SLC PANEL
---------------------------------------------
PERIPHERAL SLC PANEL
---------------------------------------------
MAP CTR SECT WITH JACKS
---------------------------------------------
MAP COUNTER SECTION
---------------------------------------------
MAP SHELF SECTION
---------------------------------------------
TEST TRUNK XXXX XXX ASSY
---------------------------------------------
EMI LABELS
---------------------------------------------
TRUNK TEST CENTRE AUDIBLE
---------------------------------------------
ALARM CONTROL AND DISPLAY
---------------------------------------------
ALARM DISPLAY PANEL
---------------------------------------------
ACDP PANEL
---------------------------------------------
EXIT ALARM DISPLAY PANEL
---------------------------------------------
ALARM AUDIBLE PANEL
---------------------------------------------
[CONFIDENTIAL IN/OP CONTROL TERM CP [CONFIDENTIAL
---------------------------------------------
TRUNK MODULE PROCESSOR CP
---------------------------------------------
T.M. PROCESSOR
---------------------------------------------
PORTION INTERNATIONAL TRK MOD CP PORTION
---------------------------------------------
FRAME DOORS
---------------------------------------------
FRAME DOORS (MISC)
---------------------------------------------
OMITTED] FRAME DOORS REAR (1 PAIR) OMITTED]
---------------------------------------------
FRAME DOORS FRONT (1 PAIR)
---------------------------------------------
TRIM PANELS
---------------------------------------------
FRAME TRIM PANELS
---------------------------------------------
END GUARD ASSY ISOLATE GRD
---------------------------------------------
END GUARD ASSY ISOLATE GRD
---------------------------------------------
X-AISLE DUCT 3SHLD-31.90IN
---------------------------------------------
CAGE FILLER PANEL ASSEMBLY
---------------------------------------------
MAINTENANCE SPARE STORAGE
---------------------------------------------
RSE/MIS FRAME SUPY PANEL
---------------------------------------------
MIS FR SUPV PANEL
---------------------------------------------
DATA LINK CONTROL
---------------------------------------------
ALARM & CONVERTER DRIVE
---------------------------------------------
CONVERTER DRIVE CKT
---------------------------------------------
CONV DRIVE & PROTECTION C
---------------------------------------------
ALARM DR & PROTECT CKT NET
---------------------------------------------
48V FAN INVERTER
---------------------------------------------
CABLE BRAID ASSY 7.00IN.
---------------------------------------------
BUS BAR ASSEMBLY
---------------------------------------------
GROUND BAR ASSEMBLY
---------------------------------------------
CABLE BRAID ASSEMBLY
-------------------------------------------------------------------------------------------------------
64
-------------------------------------------------------------------------------------------------------
POWER CABLE
---------------------------------------------
POWER CABLE
---------------------------------------------
POWER CABLE
---------------------------------------------
POWER CABLE
---------------------------------------------
POWER CABLE, FSP-MTM(65)
---------------------------------------------
PWR CABLE-TAE,TAN(18) TEST
---------------------------------------------
PWR CABLE-TAE,TAN(51) TEST
---------------------------------------------
POWER CABLE IOE,DDU (18)
---------------------------------------------
POWER CABLE ASSY 33.5 IN.
---------------------------------------------
POWER CABLE ASSY 26.0 IN.
---------------------------------------------
POWER CABLE IOE,DDU (04)
---------------------------------------------
POWER CABLE IOE,DDU (04)
---------------------------------------------
POWER CABLE ASSEMBLY
---------------------------------------------
CA 5P26 E/W ONE 10P CO
---------------------------------------------
CA SHLD 2P 22 E/W 1-9P CO
---------------------------------------------
V35 CABLE ( 34 PIN TO 34 PIN) 25M
---------------------------------------------
V35 CABLE ( 34 PIN TO 25 PIN) 25M
---------------------------------------------
[CONFIDENTIAL RS232 CABLE ( 34 PIN TO 25 PIN) 25M [CONFIDENTIAL
---------------------------------------------
102 TEST (MILLIWATT)
---------------------------------------------
RECEIVER OFF HOOK TONE
---------------------------------------------
PORTION INTERNATIONAL TEST TRUNK PORTION
---------------------------------------------
102 TEST MILLIWATT - 10DBM
---------------------------------------------
CMC PROCESSOR INTERFACE CP
---------------------------------------------
OMITTED] CMC OUTGOING CONTROLLER CP OMITTED]
---------------------------------------------
CMC INCOMING CONTROLLER CP
---------------------------------------------
CMC PERIPH I/F CP
---------------------------------------------
CMC COMMON CONTROL CP
---------------------------------------------
PROC. 8MW PROG STORE PORT
---------------------------------------------
PROCESSOR STACK (4KW) CP
---------------------------------------------
PROCESSOR A.L.F. CP
---------------------------------------------
PROCESSOR 8KW ROM CP
---------------------------------------------
PROC. TIMING AND CONTR CP
---------------------------------------------
PROCESSOR MAINTENANCE CP
---------------------------------------------
UNBALANCED DATA PORT EXT
---------------------------------------------
BAL DATA PORT EXT
---------------------------------------------
CMC INTERFACE(40 MHZ) CP
---------------------------------------------
XXXX ENDED TRUNK
---------------------------------------------
DISK DRIVE CONTROLLER
---------------------------------------------
DDU CONTROLLER
---------------------------------------------
I/0 MSG CONTROLLER CP
---------------------------------------------
I/O MSG CONTROLLER CP
---------------------------------------------
TERMINAL CONTROLLER CARD
---------------------------------------------
I/O TERMINAL CONTROLLER
-------------------------------------------------------------------------------------------------------
65
-------------------------------------------------------------------------------------------------------
NINE TRACK TAPE CTRL(COOK)
---------------------------------------------
NINE TRACK TAPE CTRL(COOK)
---------------------------------------------
A-LAW DIG REC XXX XXXX
---------------------------------------------
DRA RECORDABLE MEMORY
---------------------------------------------
POWER CONV +/-5V 12 24V
---------------------------------------------
MCCS CUSTOM XXX CP
---------------------------------------------
MULTIPROTOCOL CONTROL CP
---------------------------------------------
ENHANCED EMPC (X.25)
---------------------------------------------
A-LAW TEST SIGNAL GEN CP
---------------------------------------------
TM CODEC CKT PACK
---------------------------------------------
OV/4UA PWK LVNV
---------------------------------------------
5V/40A POWER CONV CP
---------------------------------------------
MULTI O/P PWR CONVERTER
---------------------------------------------
MULTI OP UWR CONV. EMI. SH
---------------------------------------------
TM NETWORK INTERFACE A-LAW
---------------------------------------------
A-LAW TRMSN TEST UN CONT
---------------------------------------------
[CONFIDENTIAL 4 CHAN DGTL MF RCVR A-LAW [CONFIDENTIAL
---------------------------------------------
4 CHAN DGTL MF RCVR
---------------------------------------------
A-LAW DTMF RECEIVER FOR UK
---------------------------------------------
PORTION TM/CONTROL CP PORTION
---------------------------------------------
A-LAW TTU DIGITAL FILTER
---------------------------------------------
SD CARD I
---------------------------------------------
OMITTED] A-LAW GRP CODEC & TONES CP OMITTED]
---------------------------------------------
A-LAW GRP CODEC & TONES CP
---------------------------------------------
GROUP CRDEC CP
---------------------------------------------
GROUP CODEC BRITISH TELECOM PLC 250 CP
---------------------------------------------
PWR CONV +/-5V,12V 50A CP
---------------------------------------------
PC KIT FOR NT2X70AE
---------------------------------------------
CONV.,0+/- 5V,+/- 12V
---------------------------------------------
TRANSMISSION TERM TRK
---------------------------------------------
4W TRK 600 OHM DC5A
---------------------------------------------
LOOP AROUND TEST LINE
---------------------------------------------
LP ARROUND TST LN A-LAW CP
---------------------------------------------
COM. BAL. NTWK 900 OHM
---------------------------------------------
COM. BAL. NTWK 600 OHM
---------------------------------------------
COM. BAL. NTWK 900 OHM FIX
---------------------------------------------
COMPROMISE BALANCE NETWORK
---------------------------------------------
COMPROMISE BALANCE NETWORK
---------------------------------------------
INC/OGT TEST TRUNK
---------------------------------------------
INC/OGT TEST TRUNK CP
---------------------------------------------
A-LAW PCM LEVEL METER CP
---------------------------------------------
TOPS CONTROL PROCESSOR
---------------------------------------------
TOPS DIG. SIG. PROCESSOR
-------------------------------------------------------------------------------------------------------
66
------------------------------------------------------------------------------------------------------
8 X 8 MATRIX
---------------------------------------------
MASTER CLOCK GEN
---------------------------------------------
SYNCH MASTER CLK CNTRL CP
---------------------------------------------
SYNCH CLK MASTER OSCIL CP
---------------------------------------------
DIFF. MEM BUS I/F &TERM
---------------------------------------------
CONF CKT E/W TBI TONE CP
---------------------------------------------
TONE GEN - PRMT PST CONF
---------------------------------------------
TONE GEN - CALL WAITING
---------------------------------------------
TONE GENERATOR
---------------------------------------------
TONE GEN - CALL WAITING
---------------------------------------------
NTWK CONTROL PROC CP E-COR
---------------------------------------------
NET P-SIDE MSG PROCESSOR
---------------------------------------------
NETWORK CLOCK CP
---------------------------------------------
OAU DEAD SYS W UNIQUE AUD
---------------------------------------------
OAU DEAD SYS W/COM AUD
---------------------------------------------
OAU ALARM TRANSFER
---------------------------------------------
[CONFIDENTIAL ALARM X-CONNECT UNIT [CONFIDENTIAL
---------------------------------------------
COOLING INVERTER UNIT
---------------------------------------------
DC FAN COOLING UNIT
---------------------------------------------
PORTION MISC H/W FOR DDU PORTION
---------------------------------------------
DDU SHELF ASSY
---------------------------------------------
16MW MEMORY CONTROL CP
---------------------------------------------
OMITTED] 1MW MOS MEMORY CP OMITTED]
---------------------------------------------
MTU CONTROLLER
---------------------------------------------
MTU ANALOGUE
---------------------------------------------
MTU
---------------------------------------------
RECTIFIER
---------------------------------------------
CCITT#5 TRK FOR TAN
---------------------------------------------
CCITT NO.5 TRUNK CP
---------------------------------------------
AUDIO TONE DETECT (UK) CP
---------------------------------------------
COMMUNICATION TRUNK
---------------------------------------------
COMMUNICATION TRUNK
---------------------------------------------
CP EXTENDER ASSEMBLY
---------------------------------------------
LINE DRAWER
---------------------------------------------
LINE DRAWER FILLER
---------------------------------------------
LINE DRAWER
---------------------------------------------
PCM 30 LINE DRAWER INC BIC
---------------------------------------------
RSC TERMINAL BOARD
---------------------------------------------
ALARM BATTERY SUPPLY WRG
---------------------------------------------
TYPE C LINE CARD
---------------------------------------------
CABLE ASSY
---------------------------------------------
RLCM FSP WITH POWER DIST
---------------------------------------------
PCM 30 INTERFACE CP
-------------------------------------------------------------------------------------------------------
67
-------------------------------------------------------------------------------------------------------
PCM 30 INTERFACE CP
---------------------------------------------
ENHANCED PCM30 INTERFACE CARD
---------------------------------------------
PCM 30 X 2 LINE CARD 4 SLOT
---------------------------------------------
PCM 30 SIGNALLING CP
---------------------------------------------
PCM 30 SIGNALLING CP
---------------------------------------------
RINGING GENERATOR CP
---------------------------------------------
LCE FRAME SUPV PANEL
---------------------------------------------
FSP ALARM CP
---------------------------------------------
FSP ALARM CP
---------------------------------------------
ALARM CP (SRU)
---------------------------------------------
DS30 NETWORK INTERFACE CP
---------------------------------------------
DS30 NETWORK INTERFACE CP
---------------------------------------------
SPEECH BUS FORMATTER CP
---------------------------------------------
SPEECH BUS FORMAT (TURKEY)
---------------------------------------------
CHANNEL SUPERVISION MGS CP
---------------------------------------------
MSG INTERFACE CP
---------------------------------------------
MSG INTERFACE CP
---------------------------------------------
[CONFIDENTIAL TIME SWITCH CP [CONFIDENTIAL
---------------------------------------------
TIME SWITCH CP (DPNSS)
---------------------------------------------
TIME SWITCH CP
---------------------------------------------
PORTION LGC/DTC PROCESSOR PORTION
---------------------------------------------
ENHANCED LGC/DTC PROCESSOR
---------------------------------------------
UPGRADED SIGNALING PROCESS
---------------------------------------------
OMITTED] MASTER PROC MEMORY PLUS CP OMITTED]
---------------------------------------------
MP MEMORY PLUS
---------------------------------------------
DS30A LCM INTERFACE CP
---------------------------------------------
LCM PROCESSOR
---------------------------------------------
LCM PROCESSOR ENHANCED
---------------------------------------------
DIGROUP CONTROL
---------------------------------------------
DIGROUP CTLR CP
---------------------------------------------
POWER CONV 5V/15/
---------------------------------------------
BUS INTERFACE CP
---------------------------------------------
PLD BUS INTERFACE CARD
---------------------------------------------
RINGING GENERATOR
---------------------------------------------
REMOTE RING GENERATOR CP
---------------------------------------------
CCS7 SIGNALLING TERM CP
---------------------------------------------
DPNSS SIGNALLING TERM CP
---------------------------------------------
SIGNALLING TERM BUFFER CP
---------------------------------------------
SIGNALLING TERM INTERFACE
---------------------------------------------
STI WITH TERMINATOR
---------------------------------------------
NEW MESSAGING CP
---------------------------------------------
MSG PROT & DOWNLOADABLE TO
---------------------------------------------
DATA LINE CARD
-------------------------------------------------------------------------------------------------------
68
-------------------------------------------------------------------------------------------------------
LINK CONTROL
---------------------------------------------
RMM CONTROL
---------------------------------------------
ESA TONE AND CLOCK
---------------------------------------------
UNIVERSAL TONE RECEIVER CP
---------------------------------------------
UK LINE CARD
---------------------------------------------
SRU BATTERY CHARGING UNIT
---------------------------------------------
BATTERY CHARGING UNIT SHELF ASSY
---------------------------------------------
NETWORK PORT CP
---------------------------------------------
X-POINT CP (INTERNATIONAL)
---------------------------------------------
TEST CODE CP
---------------------------------------------
SRU COOLING UNIT
---------------------------------------------
ISDN LCME POWER CONVERTOR
---------------------------------------------
ALARM CABLE ASSY
---------------------------------------------
DS-30 CABLE
---------------------------------------------
CABLE ASSY (FFP-EALP)
---------------------------------------------
CABLE ASSEMBLY
---------------------------------------------
[CONFIDENTIAL CABLE ASSY [CONFIDENTIAL
---------------------------------------------
FSP TO END AISLE LIGHT CA
---------------------------------------------
CONN CABLE ASSEMBLY
---------------------------------------------
PORTION DS-30 CABLE PORTION
---------------------------------------------
MSG SWT DS30 INTF CA ASSY
---------------------------------------------
MSG SWT DS30 INTF CA ASSY
---------------------------------------------
OMITTED] MSG SWT DS30 INTF CA ASSY OMITTED]
---------------------------------------------
POWER CABLE KIT
---------------------------------------------
CABLE ASSEMBLY 9*54 COAX
---------------------------------------------
RS232C & CURRENT LOOP CABLE
---------------------------------------------
CMT-BUS EXT LOCAL CABLE
---------------------------------------------
CPU PORT CP
---------------------------------------------
CPU PORT CP
---------------------------------------------
CPU (STATIC RAM) CP
---------------------------------------------
CPU (STATIC RAM) CP
---------------------------------------------
CPU WITH MEMORY
---------------------------------------------
CPU WITH MEMORY
---------------------------------------------
68030 PROCESSOR CP (40MHZ)
---------------------------------------------
MEM 6M CP (SYNCH OVERIDE)
---------------------------------------------
24MB MEMORY CP
---------------------------------------------
MAPPER CIRCUIT PACK
---------------------------------------------
MS-4PORT CIRCUIT PACK
---------------------------------------------
FILLER CIRCUIT PACK
---------------------------------------------
FILLER PADDLEBOARD CP
---------------------------------------------
PWR CONVERT FILLER PK ASSY
---------------------------------------------
DS512 PADDLEBOARD CP
---------------------------------------------
CMBUS TERMINATOR PADDLEBRD
-------------------------------------------------------------------------------------------------------
69
-------------------------------------------------------------------------------------------------------
CM SUBSYS CLOCK PDBRD
---------------------------------------------
DS30 4PORT PADDLEBOARD CP
---------------------------------------------
TERMINAL INTERFACE PB CP
---------------------------------------------
REMOTE TERM. INTERFACE CP
---------------------------------------------
CM BUS EXT PADDLEBRD CP
---------------------------------------------
CM BUS EXT PB
---------------------------------------------
+5VOLTS POWER CONVERTER CP
---------------------------------------------
-5VOLTS POWER CONVERTER CP
---------------------------------------------
M.S. LOAD PADDLEBOARD
---------------------------------------------
NTWK INTERF MOD COMM PACKS
---------------------------------------------
+12V PWR CONVERTER
---------------------------------------------
MS P-BUS TERMINATOR CP
---------------------------------------------
[CONFIDENTIAL T-BUS ACCESS CP [CONFIDENTIAL
---------------------------------------------
MS CLOCK CP
---------------------------------------------
MS XXX CLK-EXT OPTION 1 CP
---------------------------------------------
PORTION MS EXT CLOCK INTR PDBOARD PORTION
---------------------------------------------
SUBSYSTEM CLOCK PB
---------------------------------------------
DS-30 BULKHEAD I/F LEFT
---------------------------------------------
OMITTED] DS-30 BULKHEAD I/F RIGHT OMITTED]
---------------------------------------------
DS-30 BULKHEAD I/F LEFT
---------------------------------------------
DS-30 BULKHEAD I/F RIGHT
---------------------------------------------
FILTER BULKHEAD PNL LEFT
---------------------------------------------
FILTER BULKHEAD PNL RIGHT
---------------------------------------------
DS-30 BULKHEAD IF (RIGHT)
---------------------------------------------
CABLE BULKHEAD RIGHT
---------------------------------------------
CABLE BULKHEAD LEFT
---------------------------------------------
ISDN LINE DRAWER
---------------------------------------------
LCME PROCESSOR CP
---------------------------------------------
LCMI DIDGROUP CONTROLLER CP
---------------------------------------------
ISDN ENHANCED LINE DRAWER BIC
---------------------------------------------
ISDN ENHANCED LINE DRAWER PUPS CP
---------------------------------------------
PRLCC CABLE
---------------------------------------------
AIR FILTER
---------------------------------------------
CARD KEY BUTTON LABEL
---------------------------------------------
AIR FILTER
---------------------------------------------
BUTTON LABEL
-------------------------------------------------------------------------------------------------------
70
CIII-2 UNIT PRICE LIST TABLE FOR NON-DISCOUNTABLE ITEMS
THE FOLLOWING ITEMS ARE ALL UK SOURCED, PRICES ARE AVAILABLE ON APPLICATION.
------------------------------------------------------------------------------------------------------
DESCRIPTION UNIT PRICE/(POUND)
-------------------------------------------------------------------------
2002 COAX CABLE (METRES)
-------------------------------------------
23" MOUNTING BRACKET
-------------------------------------------
3M ANTI STATIC CORD
-------------------------------------------
3M ANTI STATIC WRIST STRAP
-------------------------------------------
3M 715E ESD TEST UNIT
-------------------------------------------
VDU FALCO 20MACL
-------------------------------------------
DEC LA120-DA PRINTER 240V
-------------------------------------------
[CONFIDENTIAL DEC LA120-DA CURRENT LOOP [CONFIDENTIAL
-------------------------------------------
PLANTRONICS HEADSET (ACD)
-------------------------------------------
PORTION RACAL MPS1222 MODEM PORTION
-------------------------------------------
RACAL MODEM S/A 9.6/19.2BD
-------------------------------------------
OMITTED] RACAL MODEM SHELF + PSU OMITTED]
-------------------------------------------
-------------------------------------------
-------------------------------------------
ATTENDANT CONSOLE
-------------------------------------------
ACD PHONE
-------------------------------------------
M5209 PHONE
-------------------------------------------
M5312 PHONE
-------------------------------------------
M518 PHONE
-------------------------------------------
M5212 PHONE
-------------------------------------------
POWER SUPPLY
-------------------------------------------
T ADAPTER
-------------------------------------------
LINE CORD
-------------------------------------------
WARNING LABEL FOR T ADAPTER
-------------------------------------------
-------------------------------------------
------------------------------------------------------------------------------------------------------
* ALL PHONES SUPPLIED WITH UK POWER SUPPLY, LINE CORD AND T ADAPTER
------------------------------------------------------------------------------------------------------
71
EXHIBIT C APPENDIX IV
DATED 1 MARCH 1993
BETWEEN TELEWEST GROUP AND NORTHERN TELECOM
CIV-1 TYPICAL DELIVERY SEQUENCE
This Appendix 5 of the Agreement contains Supplier's recommended sequence for
scheduling:
O ORDER
THE CUSTOMER SHALL SUBMIT AN ORDER FOR A SWITCH STATING NUMBER OF LINES,
ACCEPTANCE DATE AND ANY OTHER PERTINENT INFORMATION.
Order acceptance will be within 15 working days of receiving the Customers Order
subject to mutual agreement.
O CI - H/W ENGINEERING
In this period switch size, configuration and site specific floor plans must be
agreed between the Customer and Supplier.
Responsibilities, layouts and requirements for items such as DDF, MDF Power and
Air Conditioning, based on the Customers input, must also be agreed.
O PROJECT PLANNING
BASED ON THE GENERIC PLAN, SUPPLIER AND THE CUSTOMER MUST PLACE EXACT DATES
AGAINST THE ACTIVITIES / MILESTONES SHOWN IN THE PLAN.
O FLOOR PLAN AGREED
THE SITE SPECIFIC FLOOR PLAN MUST BE AGREED AND SIGNED BY BOTH SUPPLIER AND THE
CUSTOMER.
O PRICING
TO ALLOW AN ORDER TO BE PLACED, THE SPECIFIC PRODUCT/SOFTWARE CONFIGURATION
AGREED ON, AND ANY OPTIONS REQUIRED BY THE CUSTOMER, MUST BE PRICED BY SUPPLIER.
O CHANGE ORDER
The Customer will raise a change order to reflect any alterations to the initial
order following CI meetings and the pricing provided by the supplier.
O SPEC WRITING
Switch specification writing, carried out by Supplier, against Product
configuration agreed prior to placement of order.
O MANUFACTURE
Manufacture of SWITCH by Supplier to agreed specification.
O ACCEPTANCE TEST PLAN AGREED
72
By this date Supplier and The Customer will have an agreed Acceptance Test Plan,
tailored to fit into the time allowed in the implementation plan for Acceptance
Testing.
O CI - DATAFILL
Datafill CI Meeting held between Supplier and Customer engineers will discuss
requirements for all routing and in service datafill. It is likely that this
will be followed by a period of time in which the Customer will need to
consolidate their requirements. This must be completed by the "Line & Trunk
Input Complete" date to allow Supplier to prepare the switch databuild.
O LINE & TRUNK INPUT COMPLETE
By this date the Customer must provide all necessary input required for the
In-service switch databuild.
O S/W XXXXXXXXX & H/W DATAFILL COMPLETE
Software load production with all Product tables completed for Supplier
commissioning.
O SHIP
SWITCH equipment shipped from the manufacturing plant in Canada to the UK.
O ROOM READY / DC POWER AVAILABLE
By this date the Customer must have the switch site ready for the SWITCH
installation. The following items must be completed:
ALL BUILDING WORKS Site must be clean and clear of all
building waste.
FLOORING Includes sealing of base floor and
the provision of false floor.
DECORATION All walls and ceilings must be
complete.
POWER 240V ac mains and Lighting in all
working areas.
AIR CONDITIONING The AC system must be fully
operational.
FIRE PREVENTION SYSTEM Must be fully operational.
SECURE STORAGE SPACE A lockable storage
area must be made available to
Supplier for storage of equipment
and tools.
FACILITIES FOR SUPPLIER STAFF Office or desk space, canteen
facilities, wc, phone and fax etc.
DC POWER Switch power should be fully
commissioned and available such that
no power "shut downs" or
interruptions are required during
the Installation & Commissioning
interval.
BUILDING EARTH POINT A suitable earth point should be
provided in the equipment room.
73
O PRE-INSTALLATION SITE VISITS
Joint site visits, Supplier and Customer, will be held prior to delivery to
confirm site readiness. All items listed under "Room Ready/DC Power Available"
above will be checked. In addition the following items must also be in place:
ACCESS Suitable access, ramps, hoists,
etc., for delivery of equipment.
ACCESS Requirements for Supplier and
Supplier's sub-contractor personnel,
i.e., building passes, security
procedures etc.
HR PROCEDURES Customer to provide
details of regulations concerning
eating, drinking, smoking, first
aid, car parking, etc., on that
particular site.
FIRE PROCEDURE Customer to provide details of fire
escapes/exits and procedures.
ELECTRICAL CERTIFICATION Customer to provide copy of
certification of electrical
supplies.
COSHH Customer to provide list of all
chemical substances held on site.
O DELIVERY
Supplier to deliver SWITCH equipment to site.
O INSTALLATION / COMMISSIONING
During these activities the Supplier will require twenty-four hour / seven
day-per-week access to the switch room. The Supplier will follow standard IM
925/931 Supplier Installation and Commissioning procedures for these activities.
The Customer will be required to "sign-off" each test procedure on its
completion. It is therefore necessary that the Customer's Clerk Of Works, with
authority to "sign-off" the test procedures, be available on site at all times.
O PRE - IN SERVICE TESTS
Final checks by Supplier TAS Department to ensure the Switch is ready for
service.
O IN SERVICE DATABUILD APPLIED TO SWITCH
All trunking and lines datafill, previously agreed with the customer, is now
applied to the switch.
O ACCEPTANCE TESTS
Specific testing to an agreed schedule as agreed with the customer in advance.
These tests may be carried out by Supplier Engineers and observed by the
Customers Engineers , or vice versa
O INTERCONNECT TESTS
Supplier can assist with all technical aspects of the Interconnect testing with
either BT or MCL.
74
It is assumed that, due to the required time scales, initial interconnect will
be with MCL, and that the Customer will negotiate simplified but aggressive
schedules - not to exceed ten working days - with MCL to achieve the time scales
of the overall plan.
It is recognised by the Customer that if interconnect to BT is required, then
testing will be outside of the agreed twenty week plan.
The Customer must take responsibility for agreeing suitable test slots with the
Interconnect Partner and agreeing a schedule of tests that will not impact the
RFS date for the switch. The Customer must also undertake to manage the day to
day activities of the Interconnect Partner during the testing phase and to take
responsibility for any delays caused by the Interconnect partner.
O RFS
SWITCH 100 Switch Ready For Service.
75
CIV-2 NT -- TELEWEST DMS 100 GENERIC PLAN
[GRAPHIC OMITTED]
THE OMITTED GRAPHIC IS A GENERIC TIMETABLE SUMMARIZING WHAT IS OUTLINED IN
GREATER DETAIL IN EXHIBIT C, APPENDIX IV ABOVE.
76
[THIS PAGE INTENTIONALLY LEFT BLANK]
77
EXHIBIT D NETWORK OPERATION SUPPORT SYSTEM PURCHASES
This Exhibit D is attached to and made part of that certain General Purchase
Agreement dated 1 March 1993 ("Agreement"), by and between TeleWest
Communications Group Limited ("Customer") and Northern Telecom Europe Limited
("Supplier").
RECITALS
WHEREAS, Customer issued Request for Proposal entitled "Switch/RFP/001" dated
November 1992, (the "RFP") to Supplier which included portions that solicited a
proposal for Network Operation Support Systems (NOS Systems);
WHEREAS, Supplier responded to Customer's RFP by submitting its Proposal and
supporting documents which offered to provide Network Operations Support systems
comprised of Products, Software and Services dated 4 January 1993 ("Proposal");
NOW, THEREFORE, in consideration of the mutual promises and advantages to the
parties, the parties incorporate by reference and agree to the accuracy of the
above recitals and further agree as follows:
78
D1 SCOPE
D1.1 This Exhibit D to the Agreement sets forth the intent of Customer
and Supplier for the procurement of a NOS System. The parties
agree to mutually develop definitions of a comprehensive NOS
System, by 30 March, 1993. Customer agrees to purchase and
Supplier agrees to provide Product(s), Software and Services as
derived in the final NOS System definition. This Exhibit D shall
govern the procurement of the NOS Systems.
D1.2 Clauses D4.0 to D8.0 inclusive provide the initial definition of
the NOS System required by Customer. Clause D9.0 provides the
initial pricing and configuration parameters issued by the
Supplier to subcontractors ("Vendor Item") who may wish to
provide Product(s), Software and Services for the NOS Systems.
D1.3 Where any term and/or condition found elsewhere under this
Agreement conflicts with this Exhibit D, the terms and conditions
of this Exhibit D shall prevail.
D2 DEFINITIONS
D2.1 In addition to the definitions set forth elsewhere in the
Agreement, when used in this Exhibit D the capitalised terms set
forth herein shall have the meaning so indicated.
D2.2 "Change Order" means written requests for changes issued by
Customer to Supplier regarding changes to the Specifications,
requirements and criteria.
D2.3 "Customer" means TeleWest Communications Group Limited.
D2.4 "List Price" means Supplier's published price for Products, Software and
Services.
D2.5 "Modifications" means design, program, test and implementation
modifications and changes to the Specifications and Customer's
criteria as set forth by Customer's Change Order(s).
D2.6 "Vendor Item" means Product(s) procured by Supplier from other
suppliers, which are provided as part of the Order.
D3 SUPPLIER'S OFFER
D3.1 Supplier's Proposal and subsequent correspondence are included
under Appendix 1, attached hereto and by this reference
incorporated into this Exhibit D of the Agreement. The
representations made by Supplier in its Proposal as modified
and/or supplemented in the subsequent correspondence unless
otherwise modified or deleted under this Exhibit D shall be
binding upon Supplier for NOS Orders. However, only the terms,
conditions and/or requirements stated under this Agreement and
this Exhibit D shall be considered binding on Customer.
D4 IMPLEMENTATION SCHEDULE
D4.1 Supplier agrees to provide the Systems to Customer in accordance
with an Implementation Schedule ("Implementation Schedule") which
shall be mutually upon not later than 31 March 1993. The
Implementation Schedule will include:
D4.1.1 Component and aggregate NOS price;
D4.1.2 A schedule for initial integration testing with Customer's
Switches;
79
D4.1.3 A schedule for final integration testing with Customer's
Switches and other systems.
Unless specifically agreed in writing in no case shall the Implementation
Schedule dates change from those agreed upon between the parties. The
Implementation Schedule may be adjusted for mutually agreed upon delays.
D5 NOS SYSTEM INTEGRATION
D5.1 Supplier agrees to act as the full NOS Systems integrator for the
systems provided by the Supplier as well as those specified under
Clause D9.3.
D6 SWITCH MONITORING ANALYSIS SYSTEM DESCRIPTION
D6.1 CUSTOMER REQUIREMENTS
Customer will use the switching NOS ("Switching NOS") described
under this Clause to monitor and respond to network element
irregularities, alarms and trouble conditions. The Switching NOS
must:
D.6.1.1 Operate on a real time basis, be able to collect, store,
display alarms and manipulate large quantities of network
element logging data. Such Switching NOS must also provide
real time analysis and batch analysis of switch path and
common control equipment failures for all switches;
D.6.1.2 Make the logging data collected from network elements
available on-line [CONFIDENTIAL PORTION OMITTED] Archiving
the log data to tape and restoring to on-line from tape
should be available at the user's request;
D.6.1.3 Eliminate as much manual interpretation of events and
alarms as possible. This should be done by employing user
definable processes to do additional testing or to hand off
for human intervention. It should create a trouble ticket
when a threshold has been passed or a combination of events
has occurred.
D6.2 SWITCHING NOS INTERFACE TO USERS
Supplier agrees to provide a Switch NOS that will include graphic display on
the user's workstation giving office data for which the individual is
responsible including:
D6.2.1 [CONFIDENTIAL PORTION OMITTED]
D6.2.2 [CONFIDENTIAL PORTION OMITTED]
D6.2.3 [CONFIDENTIAL PORTION OMITTED]
D6.3 SWITCHING NOS FLEXIBILITY
[CONFIDENTIAL PORTION OMITTED]
D6.4 SWITCHING NOS OPERATIONS AND MAINTENANCE
Supplier will design the Switch NOS so that a minimal level of human
resources will be required for its maintenance, operation and system
requirement.
80
D6.5 SWITCHING NOS FAULT TOLERANCE
D6.5.1 Due to the nature and function of the Switch NOS, the main
computer processors provided by Supplier will be fault
tolerant (A system which will continue uninterrupted to
perform its normal function even in the event of a failure
of a component, such as a memory board, disk controller or
disk). The Switch NOS should have redundant components to
avoid total system downtime (This is not intended to
dictate a 'Non-stop' computer platform architecture, but
the platform must have demonstrable high reliability and
availability).
D6.5.2 The Switch NOS will have a minimum of downtime and will
continue functioning during backup and software upgrades.
Component replacement must be possible without taking the
system down.
D6.5.3 Switch NOS availability on-line will be a minimum of 99.9%
during any twelve month period including scheduled downtime
for backups and Software upgrades as well as all
unscheduled downtime.
D6.6 SWITCHING NOS INTERFACE STANDARDS
All interfaces utilised in the system will have an open published
architecture.
D6.7 SWITCHING NOS RECOVERY PLAN
D6.7.1 The supplier will provide a detailed plan for recovery in
the event a processor, controller, peripheral device or
system power becomes unavailable due to equipment failure.
D6.7.2 The supplier will provide a detailed plan for recovery from
a total disaster (i.e. fire, flood). This will make
recommendations and include data to be stored off premise,
emergency contacts, approximate time for Product and
baseline software to be available and a list of items to be
recovered manually instead of through backup data.
D6.8 SWITCHING NOS COMMUNICATION BREAKDOWN
D6.8.1 In the event that a Switching NOS is unable to communicate
with any or all switches [CONFIDENTIAL PORTION OMITTED] a
critical alarm will be displayed plus an audible alarm in
the centre.
D6.8.2 The Switching NOS will have the ability to detect the
absence of message from a network element. It should then
begin a "testing" process to determine as best as it can
the nature of the loss of contact.
D6.8.3 Failure of any individual external device will not affect
the ability of the Switch NOS to communicate with other
devices.
D6.9 SWITCHING NOS OVERLOAD HANDLING
The Switching NOS will be designed to minimise degradation of response times,
even during periods of high system volume. Procedures and options will be
specified when the Switching NOS runs into an overload condition, such as
excessive messages coming in, lack of disk storage space, too many users
competing for the same process etc. The procedures will include priorities
for each job, file, message etc. The Switching NOS administrator should be
allowed to alter these priorities if necessary to make the system run more
efficiently.
81
D6.10 SWITCHING NOS TROUBLE TICKET ADMINISTRATION
[CONFIDENTIAL PORTION OMITTED]
D6.11 SWITCHING NOS PERFORMANCE MEASUREMENT
D6.11.1 The Switching NOS will have the ability to store and
manipulate performance measurement data provided by
each switch. The measurement will be independent of
switch type or manufacturer.
D6.11.2 Measurement data will automatically be transferred to
a workstation so that index computation may be
performed and reports developed.
D6.11.3 The supplier will detail all switch performance
measurement provided by the Switching NOS.
D6.12 SWITCHING NOS ON-LINE HELP/DOCUMENTATION
The Switching NOS should provide context sensitive help from any screen.
Users will be able to tailor help data to include their own notes.
D6.13 SWITCHING NOS ON-LINE SYSTEM SECURITY
D6.13.1 The Switching NOS will give the system administrator full
control of which network elements and which processes each
user and each user terminal can access. The highest level
of access control must be provided.
D6.13.2 Log-on/password levels of security with password ageing
should be provided. All log-ons are required to have
passwords. Automatic terminal log-off from the system upon
loss of carrier or inactivity on a terminal for a user
definable period of time should be provided.
D6.14 ADDITIONAL ITEMS WHICH NEED TO BE PROVIDED ARE:
Training; (user and system administrator); documentation; spare parts
requirements; tools, test sets and maintenance supplies list; preventive
maintenance intervals (after warranty) [CONFIDENTIAL PORTION OMITTED]
D7 TRAFFIC DATA COLLECTION DESCRIPTION
A data collection NOS will be used by Network Operations Centre switching
engineers to review the traffic patterns and administrative data. The system
must operate on a real time basis, along with batch analysis capabilities and be
able to collect, store and format large quantities of data into user friendly
format.
D7.1 INTERFACE TO USERS
D7.1.1 A workstation providing switch data with the capabilities
of easily manipulating and formatting data is required. A
printer is also a requirement.
D7.1.2 Data needed for determining busy hour, busy season and
capabilities for each switch component must be captured.
Data must be available on-line [CONFIDENTIAL PORTION
OMITTED] Archiving the data to tape and restoring to
on-line from tape should be available at the user's
request.
82
D7.2 OPERATION AND MAINTENANCE
The system should be designed so a minimal level of manpower will be required
for maintenance, operation and system integrity.
D7.3 INTERFACE STANDARDS
All interfaces utilised in the system must have an open published
architecture.
D7.4 RECOVERY PLAN
The supplier will provide a detailed plan for recovery from a total disaster
(i.e. fire, flood). This should include data to be stored off premise,
emergency contacts, approximate time for Product and baseline software to be
available and a list of items which need to be recovered manually instead of
through backup data.
D7.5 PERFORMANCE MEASUREMENT
D7.5.1 The system must have the ability to store and manipulate
switch component data plus traffic measurements (Usage, peg
count, overflow, % capacity).
D7.5.2 Formatting of measurement data onto necessary reports
should be flexible and dependent upon user's needs.
D7.5.3 The supplier should detail all measurement data available by the
system.
D7.6 ON-LINE HELP/DOCUMENTATION
The system should provide context sensitive help from any screen. Users
should be able to tailor help data to include their own notes.
D7.7 SYSTEM SECURITY
Log-on/password levels of security with password ageing should be provided.
All log-ons are required to have passwords. Automatic terminal log-off from
the system should be provided.
D7.8 ADDITIONAL ITEMS WHICH NEED TO BE PROVIDED ARE:
Training; (user and system administrator); documentation; spare parts
requirements; tools, test sets and maintenance supplies list; preventive
maintenance intervals (after warranty) [CONFIDENTIAL PORTION OMITTED]
D8 SERVICE ORDER PROCESSING SYSTEM DESCRIPTION
A Service Order Processing system is required to provide, at the NOC, a
centralised, remote, real-time [CONFIDENTIAL PORTION OMITTED] The system shall
have the potential for expansion to accommodate additional switches
[CONFIDENTIAL PORTION OMITTED], other network elements and other suppliers
products by either or both Product and software upgrade.
D8.1 INTERFACE TO OTHER ASSOCIATED SYSTEMS
[CONFIDENTIAL PORTION OMITTED]
83
D8.2 OPERATION AND MAINTENANCE
The system should be designed so a minimal level of manpower will be required
for maintenance, operation and system integrity.
D8.3 INTERFACE STANDARDS
All interfaces utilised in the system must have an open published
architecture.
D8.4 RECOVERY PLAN
The supplier will provide a detailed plan for recovery from a total disaster
(i.e. fire, flood). This should include data to be stored off premise,
emergency contacts, approximate time for Product and baseline software to be
available and a list of items which need to be recovered manually instead of
through backup data.
D8.5 PERFORMANCE MEASUREMENT
D8.5.1 The supplier should detail all measurement data available by the
system.
D8.5.2 Formatting of such measurement data onto necessary reports
should be flexible and dependent upon user's needs.
D8.6 SYSTEM SECURITY
Log-on/password levels of security with password ageing should be provided.
All log-ons are required to have passwords. Automatic terminal log-off from
the system should be provided.
D8.7 ADDITIONAL ITEMS WHICH NEED TO BE PROVIDED ARE:
Training; (user and system administrator); documentation; spare parts
requirements; tools, test sets and maintenance supplies list; preventive
maintenance intervals (after warranty) [CONFIDENTIAL PORTION OMITTED]
D9 INTERCONNECT (ACCESS) BILLING SYSTEM (INCLUDING BILLING DATA
COLLECTION AND DISTRIBUTION)
An Interconnect Billing system will be used to capture AMA data from all
Switches through a polled electronic data interface. [CONFIDENTIAL PORTION
OMITTED]. The Interconnect Billing data must be archived to support
reconciliation when necessary.
D9.1 INTERFACE TO OTHER ASSOCIATED SYSTEMS
[CONFIDENTIAL PORTION OMITTED]
D9.2 OPERATION AND MAINTENANCE
The system should be designed so a minimal level of manpower will be required
for maintenance, operation and system integrity.
D9.3 INTERFACE STANDARDS
All interfaces utilised in the system must have an open published
architecture.
84
D9.4 RECOVERY PLAN
The supplier will provide a detailed plan for recovery from a total disaster
(i.e. fire, flood). This should include data to be stored off premise,
emergency contacts, approximate time for Product and baseline software to be
available and a list of items which need to be recovered manually instead of
through backup data.
D9.5 PERFORMANCE MEASUREMENT
D9.5.1 The supplier should detail all measurement data available by the
system.
D9.5.2 Formatting of such measurement data onto necessary reports
should be flexible and dependent upon user's needs.
D9.6 SYSTEM SECURITY
Log-on/password levels of security with password ageing should be provided.
All log-ons are required to have passwords. Automatic terminal log-off from
the system should be provided.
D9.7 ADDITIONAL ITEMS WHICH NEED TO BE PROVIDED ARE:
Training; (user and system administrator); documentation; spare parts
requirements; tools, test sets and maintenance supplies list; preventive
maintenance intervals (after warranty) and [CONFIDENTIAL PORTION OMITTED]
D10 SUMMARY OF NOC SYSTEMS
D10.1 NOC OPERATIONAL SUPPORT SYSTEMS
--------------------------------------------------------------------------------------------------------------
SWITCH MONITORING ANALYSIS TRAFFIC DATA COLLECTION INTERCONNECT (ACCESS) SUBSCRIBER BILLING
BILLING
--------------------------------------------------------------------------------------------------------------
[CONFIDENTIAL PORTION OMITTED]
--------------------------------------------------------------------------------------------------------------
85
D10.2 [CONFIDENTIAL PORTION OMITTED]
D11 PRICE ASSUMPTIONS
D11.1 TELEWEST OS SYSTEM ASSUMPTIONS
Maximum Prices, as quoted for the NOC Operations Support Systems, have been
obtained and estimated against the architectural and capacity assumptions
documented below
D11.2 INTRODUCTION
D11.2.1 [CONFIDENTIAL PORTION OMITTED]
D11.2.2 [CONFIDENTIAL PORTION OMITTED]
D11.2.3 Any areas of non-compliance must be explicitly stated and
an alternative proposal or timed plan to achieve compliance
shall be provided.
D11.3 ASSUMPTIONS
D11.3.1 ARCHITECTURE (INITIAL DEPLOYMENT)
[CONFIDENTIAL PORTION OMITTED]
D11.3.2 BILLING ISSUES
[CONFIDENTIAL PORTION OMITTED]
D11.3.3 SERVICE ORDER ISSUES
[CONFIDENTIAL PORTION OMITTED]
D11.4 REFERENCES
All these referenced documents have DRAFT, UNCONTROLLED status and may be
subject to change.
D11.4.1 [CONFIDENTIAL PORTION OMITTED]
D11.4.2 [CONFIDENTIAL PORTION OMITTED]
D11.4.3 [CONFIDENTIAL PORTION OMITTED]
86
EXHIBIT D APPENDIX I
DI-1 NOS PURCHASES, PRICING
DI-1.1 Unit Prices Valid until 31 March 1993
DI-1 INTERNATIONAL COMPUTERS LIMITED (ICL)
DI-2.1. INTRODUCTIONS AND REFERENCES
DI-2.1.1 INTRODUCTION
A meeting was held between TeleWest, Northern Telecom Europe and ICL on
19 February 1993, so that a better understanding of TeleWest's
requirements for a Mediation System (Data collector) could be discussed
and recorded by ICL. The resulting document would form the basis for a
budgetary proposal, followed by a more detailed costed proposal.
DI-2.1.2 PARTICIPANTS
Northern Telecom are acting as the Prime Contractors for TeleWest in
the selection of the various sub-contracted elements of work.
This meeting followed an earlier meeting on 11/02/93, where some of the
basics were discussed and was the source of some of the following
information on the requirements.
DI-2.1.3 TELEWEST BUSINESS POSITION
TeleWest have 9 Cable Franchisees, who currently operate over the
Mercury network. [CONFIDENTIAL PORTION OMITTED]
TeleWest have a first switch go-live on 15 August 1993.
DI- 2.2 STATEMENT OF REQUIREMENTS
DI-2.2.1 TIMESCALES
First switch go-live August 1993
Start Interim contracts between NTE and TW frame agreement
forecast at mid March. Contract to successful
supplier also mid March (deduced from statements).
DI-2.2.2 SCALE
Nine (9) NTE DMS switches (separate franchisees) Geographically
distributed throughout the UK. Using Mercury network currently.
[CONFIDENTIAL PORTION OMITTED]
Customers are currently billed from the SMS monthly.
DI-2.2.3. VOLUMES
[CONFIDENTIAL PORTION OMITTED]
Outputs: [CONFIDENTIAL PORTION OMITTED]
Input volumes:
[CONFIDENTIAL PORTION OMITTED]
87
Output volumes:
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.4. POLLING WINDOWS
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.5. INPUT COMMUNICATIONS
[CONFIDENTIAL PORTION OMITTED]
The AMA records to be produced by the switch, FOR TELEWEST, have
only been loosely defined by examples. [CONFIDENTIAL PORTION
OMITTED]
DI- 2.2.6. OUTPUT COMMUNICATIONS
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.7. TRANSFORMATION
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.8 RATING/TARIFFS
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.9. RESILIENCE
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.10. ENQUIRY
No Enquiry facility is required.
DI- 2.2.11. ALARMS
Audible alarm suggested to support screen alarm state.
(possibility of connection into the [CONFIDENTIAL PORTION
OMITTED] alarm system)
88
DI- 2.2.12. ERROR CORRECTION
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.13. MMI
Required. Screens to be standard.
Interested in GUI as an option.
DI- 2.2.14. REPORTS
Reports assumed to be required, standard status formats
DI- 2.2.15. AUDIT
Suggested as required by OFTEL.
DI- 2.2.16. DISASTER STAND-BY
[CONFIDENTIAL PORTION OMITTED]
DI- 2.2.17. SUMMARY DIAGRAM
[CONFIDENTIAL PORTION OMITTED]
DI-2.3 KEY ASSUMPTIONS
[CONFIDENTIAL PORTION OMITTED]
DI-2.4 MAXIMUM BUDGETARY PRICE
Application Product Licence
Application Royalty
System Software
Hardware
Validation & Test
Documentation
Training
Project Management
Bespoke Development
Three Years Warranty
Total Price for items above [CONFIDENTIAL PORTION OMITTED]
DI- 2.5 [CONFIDENTIAL PORTION OMITTED] COPYRIGHT
The information contained in this Clause DI- 2 is the copyright of [CONFIDENTIAL
PORTION OMITTED] is issued in confidence only for the purpose for which it is
supplied. It must not be reproduced, in whole or in part, or used for tendering
or manufacturing purposes except under an agreement or with the consent in
89
writing of [CONFIDENTIAL PORTION OMITTED] and then on the condition that this
note be included in such reproduction.
DI-3 INTENTIONALLY LEFT BLANK
DI-4 INTELICOM SYSTEM
DI-4.1 INTERCONNECT ACCOUNTING
Item Description Price
DI-4.1.1 [CONFIDENTIAL PORTION OMITTED]
DI-4.1.2 [CONFIDENTIAL PORTION OMITTED]
DI-4.1.3 [CONFIDENTIAL PORTION OMITTED]
DI-4.1.4 [CONFIDENTIAL PORTION OMITTED]
DI-4.1.5 [CONFIDENTIAL PORTION OMITTED]
--------------
TOTAL [CONFIDENTIAL PORTION OMITTED]
90
DI-4.2 NETWORK PROVISIONING
Item Description Price
DI-4.2.1 [CONFIDENTIAL PORTION OMITTED]
DI-4.2.2 [CONFIDENTIAL PORTION OMITTED]
DI-4.2.3 [CONFIDENTIAL PORTION OMITTED]
DI-4.2.4 [CONFIDENTIAL PORTION OMITTED]
DI-4.2.5 [CONFIDENTIAL PORTION OMITTED]
DI-4.2.6 [CONFIDENTIAL PORTION OMITTED]
DI-4.2.7 [CONFIDENTIAL PORTION OMITTED]
DI-4.2.8 [CONFIDENTIAL PORTION OMITTED]
TOTAL [CONFIDENTIAL PORTION OMITTED]
------------
DI-4.3 INTRODUCTION
Based on your request for proposal [CONFIDENTIAL PORTION OMITTED] is pleased
to provide a response that addresses both the interconnect accounting and
network provisioning components as described in the [CONFIDENTIAL PORTION
OMITTED] This response outlines general system requirements pertaining to
each of the proposed components, along with budgetary maximum pricing.
Firm pricing can be supplied after a Detailed Functional Requirements
document has been produced. This document, a key part of system definition,
will act as the impetus for system functionality and firm pricing.
[CONFIDENTIAL PORTION OMITTED]
DI-4.4 OVERVIEW
The overview for each of the system components, interconnect accounting and
network provisioning, are defined separately in this section.
[CONFIDENTIAL PORTION OMITTED]
DI-4.4.1 INTERCONNECT ACCOUNTING
[CONFIDENTIAL PORTION OMITTED]
DI-4.4.2 NETWORK PROVISIONING
[CONFIDENTIAL PORTION OMITTED]
DI-4.5 QUALIFICATIONS
[CONFIDENTIAL PORTION OMITTED]
91
DI-4.6 SERVICES
[CONFIDENTIAL PORTION OMITTED]
DI-4.7 ASSUMPTIONS
[CONFIDENTIAL PORTION OMITTED]
DI-4.8 PRICING
[CONFIDENTIAL PORTION OMITTED]
DI-5 PRISM SYSTEMS
DESCRIPTION OF OFFER: [CONFIDENTIAL PORTION OMITTED]
DELIVERY DATE: August 1993, [CONFIDENTIAL PORTION OMITTED]
DELIVERY POINT: FOB United Kingdom.
CURRENCY: GBP Sterling.
TAXES AND DUTIES: All in country taxes and duties excluded.
TERMS: [CONFIDENTIAL PORTION OMITTED]
VALIDITY: 60 days.
ITEM NO. DESCRIPTION QUANTITY TOTAL
DI-5.1 [CONFIDENTIAL PORTION OMITTED]
DI-5.2 [CONFIDENTIAL PORTION OMITTED]
DI-5.3 [CONFIDENTIAL PORTION OMITTED]
DI-5.4 [CONFIDENTIAL PORTION OMITTED]
DI-5.5 [CONFIDENTIAL PORTION OMITTED]
DI-5.6 [CONFIDENTIAL PORTION OMITTED]
DI-6 TELEWEST NETWORK SUPPORT SYSTEMS.
Northern Telecom shall undertake the role of [CONFIDENTIAL PORTION OMITTED]
The general scope of the network OA&M functionality and facilities to be
implemented under this agreement shall be limited to the four functions
identified as follows:
DI-6.1 SWITCH MONITORING AND ANALYSIS SYSTEM
[CONFIDENTIAL PORTION OMITTED]
DI-6.2 TRAFFIC DATA COLLECTION SYSTEM
[CONFIDENTIAL PORTION OMITTED]
92
DI-6.3 SERVICE ORDER PROCESSING SYSTEM
[CONFIDENTIAL PORTION OMITTED]
DI-6.4 INTERCONNECT (ACCESS) BILLING
DI-7 SWITCHING SYSTEM DESCRIPTION
[CONFIDENTIAL PORTION OMITTED]
DI-7.1 INTERFACE TO USERS
[CONFIDENTIAL PORTION OMITTED]
DI-7.2 FLEXIBILITY
[CONFIDENTIAL PORTION OMITTED]
DI-7.3 OPERATIONS AND MAINTENANCE
The system should be designed so that a minimal level of manpower will be
required for its maintenance, operation and system requirement.
DI-7.4 FAULT TOLERANCE
[CONFIDENTIAL PORTION OMITTED]
This is a high priority system demanding absolute minimum downtime.
Availability on-line must be a minimum of 99.9% including scheduled downtime
for backups and software upgrades as well as all unscheduled downtime.
DI-7.5 INTERFACE STANDARDS
All interfaces utilised in the system must have an open published
architecture.
DI-7.6 RECOVERY PLAN
The supplier must provide a detailed plan for recovery in the event a
processor, controller, peripheral device or system power becomes unavailable
due to equipment failure.
The supplier must provide a detailed plan for recovery from a total disaster
(i..e.,.fire, flood). This should include data to be stored off premise,
emergency contacts, approximate time for hardware and baseline software to be
available and a list of items to be recovered manually instead of through
backup data.
DI-7.7 COMMUNICATION BREAKDOWN
In the event that a system is unable to communicate with any or all switches
[CONFIDENTIAL PORTION OMITTED] a critical alarm must be displayed plus an
audible alarm in the centre.
The system must have the ability to detect the absence of message from a
network element. It should then begin a "testing" process to determine as
best as it can the nature of the loss of contact.
Failure of any individual external device must not affect the ability of the
system to communicate with other devices.
93
DI-7.8 OVERLOAD HANDLING
The system must be designed to minimise degradation of response times, even
during periods of high system volume. Procedures and options must be
specified when the system runs into an overload condition, such as excessive
messages coming in, lack of disk storage space, too many users competing for
the same process etc. The procedures must include priorities for each job,
file, message etc. The system administrator should be allowed to alter these
priorities if necessary to make the system run more efficiently.
DI-7.9 TROUBLE TICKET ADMINISTRATION
[CONFIDENTIAL PORTION OMITTED]
DI-7.10 PERFORMANCE MEASUREMENT
The system must have the ability to store and manipulate performance
measurement data provided by each switch. The measurement must be independent
of switch type or manufacturer.
Measurement data should automatically be transferred to a workstation so that
index computation may be performed and reports developed.
The supplier should detail all switch performance measurement provided by the
system.
DI-7.11 ON-LINE HELP/DOCUMENTATION
The system should provide context sensitive help from any screen. Users
should be able to tailor help data to include their own notes.
DI-7.12 SYSTEM SECURITY
The system must give the system administrator full control of which network
elements and which processes each user and each user terminal can access. The
highest level of access control must be provided. Log-on/password levels of
security with password ageing should be provided. All log-ons are required to
have passwords. Automatic terminal log-off from the system upon loss of
carrier or inactivity on a terminal for a user definable period of time
should be provided.
DI-7.13 ADDITIONAL ITEMS WHICH NEED TO BE PROVIDED ARE:
Training; (user and system administrator); documentation; spare parts
requirements; tools, test sets and maintenance supplies list; preventive
maintenance intervals (after warranty) [CONFIDENTIAL PORTION OMITTED]
DI-8 TRAFFIC DATA COLLECTION DESCRIPTION
A data collection NOS will be used by centre switching engineers to review the
traffic patterns and administrative data. The system must operate on a real time
basis, along with batch analysis capabilities and be able to collect, store and
format large quantities of data into user friendly format.
DI-8.1 INTERFACE TO USERS
A workstation providing switch data with the capabilities of easily
manipulating and formatting data is required. A printer is also a
requirement.
94
Data needed for determining busy hour, busy season and capabilities for each
switch component must be captured. Data must be available on-line for
[CONFIDENTIAL PORTION OMITTED] Archiving the data to tape and restoring to
on-line from tape should be available at the user's request.
DI-8.2 OPERATION AND MAINTENANCE
The system should be designed so a minimal level of manpower will be required
for maintenance, operation and system integrity.
DI-8.3 INTERFACE STANDARDS
All interfaces utilised in the system must have an open published
architecture.
DI-8.4 RECOVERY PLAN
The supplier must provide a detailed plan for recovery from a total disaster
(i.e. fire, flood). This should include data to be stored off premise,
emergency contacts, approximate time for hardware and baseline software to be
available and a list of items which need to be recovered manually instead of
through backup data.
DI-8.5 PERFORMANCE MEASUREMENT
The system must have the ability to store and manipulate switch component
data plus traffic measurements (Usage, peg count, overflow, % capacity).
Formatting of measurement data onto necessary reports should be flexible and
dependent upon user's needs.
The supplier should detail all measurement data available by the system.
DI-8.6 ON-LINE HELP/DOCUMENTATION
The system should provide context sensitive help from any screen. Users
should be able to tailor help data to include their own notes.
DI-8.7 SYSTEM SECURITY
Log-on/password levels of security with password ageing should be provided.
All log-ons are required to have passwords. Automatic terminal log-off from
the system should be provided.
DI-8.8 ADDITIONAL ITEMS WHICH NEED TO BE PROVIDED ARE:
Training; (user and system administrator); documentation; spare parts
requirements; tools, test sets and maintenance supplies list; preventive
maintenance intervals (after warranty) [CONFIDENTIAL PORTION OMITTED]
DI-9 NOC OPERATIONAL SUPPORT SYSTEMS
-----------------------------------------------------------------------------------------------------
SWITCH MONITORING TRAFFIC DATA COLLECTION INTERCONNECT (ACCESS) SUBSCRIBER BILLING
ANALYSIS BILLING
-----------------------------------------------------------------------------------------------------
[CONFIDENTIAL PORTION OMITTED]
-----------------------------------------------------------------------------------------------------
95
EXHIBIT E FINANCING
This Exhibit E is attached to and made part of that certain General Purchase
Agreement dated 1 March 1993 ("Agreement"), by and between Customer as defined
in the Agreement ("Customer") and Northern Telecom Europe Limited ("Supplier").
This Exhibit E to the General Purchase Agreement consists of the following
documents:
Letter The following appendices are modified as set forth in the letter
dated 1st March 1993 from X X Xxxxxx to Xxxx X Xxxxxx.
Appendix 1 Maximum Aggregate Purchases under GPA that may be financed under
Lease Purchase Agreement
Appendix 2 Form of Lease Purchase Agreement for TeleWest Controlled
Partnerships
Appendix 3 Form of Lease Purchase Agreement for Windsor Television Limited
Appendix 4 Form of Lease Purchase Agreement for Cable London plc and
Birmingham Cable Limited.
96
