FUND SERVICES AGREEMENT
EX.99.h.2
This agreement, dated January 26, 2022 (this “Agreement”), is between the parties listed in Annex I (each individually, the “Customer”), and JPMORGAN CHASE BANK, N.A. (“X.X. Xxxxxx”) with a place of business at 00 Xxxxx Xxxxxx, Xxxxxx, XX 00000.
1. | INTENTION OF THE PARTIES; DEFINITIONS |
1.1. | Intention of the Parties. |
(a) | The Customer is an open-end management investment company registered under the Investment Company Act of 1940 (as amended), with the purpose of investment of its assets in certain types of securities and instruments, as more fully described in the funds’ Registration Statement, as amended from time to time. |
(b) | The Customer wishes to appoint X.X. Xxxxxx as its administrator to provide services to the Customer, as described hereinafter, for the period and on the terms set forth in this Agreement. |
(c) | X.X. Xxxxxx has agreed to provide such services to the Customer in accordance with this Agreement. X.X. Xxxxxx will be responsible for the performance of only those duties expressly set forth in this Agreement. The terms and conditions of this Agreement are applicable only to the services which are specified in this Agreement. |
1.2. | Definitions; Interpretation. |
(a) | Definitions |
As used herein, the following terms have the meaning hereinafter stated:
“AML/Sanctions Requirements” means (a) any Applicable Law (including but not limited to the rules and regulations of the United States Office of Foreign Assets Control) applicable to X.X. Xxxxxx, or to any X.X. Xxxxxx Affiliate engaged in servicing any Account, which governs (i) money laundering, the financing of terrorism, insider dealing or other unlawful activities, or the use of financial institutions to facilitate such activities or (ii) transactions involving individuals or institutions which have been prohibited by, or subject to, sanctions of any governmental authority; and (b) any X.X. Xxxxxx policies and procedures reasonably designed to assure compliance with any such Applicable Law.
“Applicable Law” means any applicable statute, treaty, rule, regulation or law (including common law) and any applicable decree, injunction, judgment, order, formal interpretation or ruling issued by a court or governmental entity.
“Authorized Person” means any person who has been designated by written notice from the Customer in the form as provided by X.X. Xxxxxx (or by written notice in the form as provided by X.X. Xxxxxx from any agent designated by the Customer, including the Investment Adviser) to act on behalf of the Customer under this Agreement, any person who has received a User Code from Customer, or any person authorized by Customer to receive a User Code from X.X. Xxxxxx. Such persons will continue to be Authorized Persons until such time as X.X. Xxxxxx receives and has had reasonable time to act upon Instructions from the Customer (or its agent) that any such person is no longer an Authorized Person.
“Cash Account” means any cash account established and maintained by X.X. Xxxxxx pursuant to a custody agreement or deposit account agreement in the name of the Customer (or in another name requested by the Customer) for any and all cash in any currency received by or on behalf of the X.X. Xxxxxx for the account of the Customer.
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“Confidential Information” means all non-public information concerning the Customer which X.X. Xxxxxx receives in the course of providing Services under this Agreement. Nevertheless, the term Confidential Information does not include (i) information that is or becomes available to the general public other than as a direct result of X.X. Xxxxxx’x breach of the terms of this Agreement, (ii) information that X.X. Xxxxxx develops independently without using the Customer’s confidential information, (iii) information that X.X. Xxxxxx obtains on a non-confidential basis from a person who is not known to be subject to any obligation of confidence to the Customer with respect to that information, or (iv) information that the Customer has designated as non-confidential or consented be disclosed.
“Dependencies” has the meaning set forth in Section 2.1(f).
“Governing Documents” means, as applicable, the certificate of incorporation, bylaws, memorandum of association and articles of association, certificate of formation, limited partnership agreement, limited liability company agreement, investment management agreement or other governing documents of the Customer, as amended from time to time.
“Information Provider” means any person (including a X.X. Xxxxxx Affiliate) who provides software, information or the means of obtaining information on security prices, derivative prices, security characteristics data, market reference data derivative prices, foreign exchange, credit ratings, performance measurement or any other information obtained by X.X. Xxxxxx in connection with the Services (including index return providers, security characteristics providers, and value-at-risk providers).
“Instruction” means an instruction, whether or not in fact authorized, that has been verified in accordance with the Security Procedure or, if no Security Procedure is applicable, that X.X. Xxxxxx believes in good faith to have been given by an Authorized Person. To the extent that a X.X. Xxxxxx employee believes any such Instruction is not in fact authorized, it shall investigate its propriety before proceeding to processing it.
“Intellectual Property Rights” means any and all rights arising under or deriving from any patent. copyright, trademark, trade secret or other form of intellectual property in the United States and throughout the world, including any application or right to apply for registration of, or assert or waive, any such rights.
“Investment Adviser” means any person or entity appointed as investment adviser, investment manager, general partner, or managing member of the Customer, or in a similar capacity, in accordance with the Governing Documents.
“Investment Decisions” means decisions in relation to buying, selling or holding any investment, engaging or removing an investment manager, emulation, rebalancing, asset allocation, hedging, treasury or risk management, or any other trading or investment decision.
“X.X. Xxxxxx Affiliate” means an entity controlling, controlled by, or under common control with, X.X. Xxxxxx.
“X.X. Xxxxxx Indemnitees” means X.X. Xxxxxx, X.X. Xxxxxx Affiliates, and their respective nominees, directors, officers, employees and agents.
“Liabilities” means any liabilities, losses, claims, costs, damages, penalties, fines, obligations, taxes (other than taxes based solely on a party’s own income), or expenses of any kind whatsoever (whether actual or contingent and including, without limitation, attorneys’, accountants’, consultants’ and experts’ fees and disbursements reasonably incurred).
“Offering Documents” means, as applicable the Registration Statement, prospectus, offering memorandum, statement of additional information, and any other offering documentation of the Customer as supplemented, updated or amended from time to time.
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“Registration Statement” means the registration statement on Form N-1A of the Customer, filed under the Securities Act of 1933 (as amended) and the Investment Company Act of 1940 (as amended), as amended or supplemented, updated or amended from time to time.
“Reports” means the reports issued by X.X. Xxxxxx in connection with the provision of the Services.
“Security Procedure” means the applicable security procedure to be followed by the Customer (and its Authorized Persons) and/or by X.X. Xxxxxx, so as to enable X.X. Xxxxxx to verify that an instruction is authorized. The applicable Security Procedure for different types of instructions may be set forth in service level documentation in effect from time to time with respect to the services set forth in this Agreement or in separate documentation, and may be updated by X.X. Xxxxxx from time to time upon notice to the Customer. A Security Procedure may, without limitation, involve the use of User Codes, dual-factor authentication, telephone call backs, or third party utilities. For the avoidance of doubt, a SWIFT message issued in the name of the Customer through any third party utility that X.X. Xxxxxx has approved as a utility through which Instructions may be provided hereunder shall be deemed to have been verified through a Security Procedure.
“Services” means the services and Reports provided to each Customer as described in Schedule 1 to this Agreement (as amended, supplemented or modified from time to time), and as may be modified with respect to any particular Customer in Annex I.
“Shareholder” means a holder of Shares.
“Shares” means the securities (as defined in the Securities Act of 1933 (as amended)) issued by the Customer.
“Underlying Funds” has the meaning set forth in Section 5.1(b).
“User Code” means a passwords digital certificate, identifier (including biometric identifier), security device, algorithm, encryption or other similar method used by the Customer or an Authorized Person to access X.X. Xxxxxx’x systems, applications or products or to issue Instructions to X.X. Xxxxxx.
(b) | Interpretation |
(i) | Headings are for convenience of reference only and shall not in any way form part of or affect the construction or interpretation of any provision of this Agreement. |
(ii) | Unless otherwise expressly stated to the contrary herein, references to Sections are to Sections of this Agreement and references to paragraphs are to paragraphs of the Sections in which they appear. |
(iii) | Unless the context requires otherwise, references in this Agreement to “persons” shall include legal as well as natural entities; references importing the singular shall include the plural (and vice versa) use of the term “including” shall be deemed to mean “including but not limited to” and references to appendices and numbered sections shall be to such addenda and provisions herein. |
(iv) | Unless the context requires otherwise, any reference to a statute or a statutory provision shall include such statute or provision as from time to time modified to the extent such modification applies to any service provided hereunder. Any reference to a statute or a statutory provision shall also include any subordinate legislation made from time to time under that statute or provision. |
(v) | The Schedules, Appendices and Annexes to the Agreement are incorporated herein by reference and form part of the Agreement and shall have the same force and effect as if |
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expressly set out in the body of the Agreement. If and to the extent that there is an inconsistency between the terms of the body of the Agreement and its Schedules, Appendices and Annexes, the terms of the body of the Agreement shall prevail unless expressly stated otherwise. |
2. | WHAT X.X. XXXXXX IS REQUIRED TO DO |
2.1. | The Services. |
(a) | The Customer hereby appoints, and beginning on the effective date indicated in the preamble of this Agreement, X.X. Xxxxxx agrees to act as administrator of and to provide the Services to the Customer in accordance with and subject to the terms of this Agreement. |
(b) | In providing the Services, X.X. Xxxxxx is performing an administrative function for the Customer and is acting solely as agent for the Customer and not as a fiduciary for the Customer, the Investment Adviser, any Shareholder or any other third party with respect to the Services, even if X.X. Xxxxxx or a X.X. Xxxxxx Affiliate separately acts in a fiduciary capacity with respect to the Customer. The Customer is responsible for determining that the Services are appropriate for the Customer’s use. |
(c) | The Customer acknowledges that X.X. Xxxxxx is not making any recommendation or providing any legal, tax or investment advice in providing the Services. The Customer agrees that the provision of Reports by X.X. Xxxxxx will not be taken in any way to constitute advice from X.X. Xxxxxx as to any matter including Investment Decisions. |
(d) | The Customer acknowledges and agrees (i) that X.X. Xxxxxx will make use of various calculation methodologies and assumptions in performing the Services and preparing the Reports, (ii) that it has had an opportunity to make inquiries regarding such methodologies and assumptions, (iii) to X.X. Xxxxxx’x use of such methodologies and assumptions in preparing the Reports and performing the Services, whether or not the Customer availed itself of the opportunity to make inquiries, and (iv) that X.X. Xxxxxx may rely on such methodologies and assumptions for the valuation of holdings, and that any such valuation is an indicative value and does not indicate the actual terms on which the holding could be liquidated. |
(e) | The Customer agrees that X.X. Xxxxxx’x ability to provide the Services and comply with the terms of this Agreement is dependent upon the performance of actions or obligations by the Customer or the Investment Adviser, or by any person (other than X.X. Xxxxxx) (the “Dependencies”). In any period during which the Dependencies are not met, the parties will cooperate to ensure that such period is kept as short as reasonably possible and X.X. Xxxxxx will use commercially reasonable efforts to provide the Services, provided that X.X. Xxxxxx shall not be obliged to incur additional costs to do so. The Dependencies are as follows: |
(i) | the Customer or the Investment Adviser performing any responsibility set forth in any service- level document or any other documents agreed to between the parties from time to time; |
(ii) | the Customer, the Investment Adviser and other service providers of the Customer or the Investment Adviser whose cooperation is reasonably required in order for X.X. Xxxxxx to provide the Services, providing such cooperation, information, documentation, data, notice and Instructions to X.X. Xxxxxx promptly, accurately, adequately and completely and in accordance with any agreed formats or timelines to allow X.X. Xxxxxx to provide the Services; |
(iii) | any information provided to X.X. Xxxxxx by or on behalf of the Customer or the Investment Adviser, or which was prepared or maintained by the Customer or Investment Adviser, or any third party (other than a sub-contractor of X.X. Xxxxxx) on their behalf, being authorized, accurate and complete; |
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(iv) | the continuation in force of all agreements between the Customer or the Investment Adviser, as applicable, and any third party provider, upon which X.X. Xxxxxx relies in providing the Services and which are not being provided by a X.X. Xxxxxx Affiliate; |
(v) | any warranty, representation, covenant or undertaking made by the Customer under this Agreement being and remaining true and correct at all times; |
(vi) | communications systems in respect of activities which interface with the Services being and remaining fully operational (whether such systems are operated by the Customer, the Investment Adviser or a third party (as instructed by the Customer or the Investment Adviser)); |
(vii) | markets on which the Customer’s securities or derivatives are traded are operating normally, and no cessation or suspension of trading of any securities or derivatives held by the Customer on any market; |
(viii) | any information provided to X.X. Xxxxxx by any Information Provider being accurate and complete; and |
(ix) | any data that is transitioned to X.X. Xxxxxx prior to the time it begins to provide the Services being accurate and complete. |
2.2. | No Duty to Monitor Compliance. |
Each party hereto acknowledges that, except as otherwise expressly set forth in this Agreement or its Schedules, X.X. Xxxxxx, in its capacity as the provider of any of the Services, does not have any obligation or duty to monitor or enforce the compliance of the Customer, its Authorized Persons, the Investment Adviser or any other third party with any restriction or guideline imposed on the Customer or the Investment Adviser by the Governing Documents, Offering Documents, or any other document, or by law or regulation or otherwise with regard to the Customer or the Investment Adviser.
2.3. | No Responsibility for Tax Returns. |
While X.X. Xxxxxx may provide the Customer with information regarding taxable events in the United States in relation to the Customer, except as otherwise expressly set forth in this Agreement or its Schedules, X.X. Xxxxxx is not responsible for preparing or filing any tax reports or returns on behalf of the Customer, the Investment Adviser, or the Shareholders.
2.4. | Access to X.X. Xxxxxx’x Records. |
(a) | X.X. Xxxxxx will, upon reasonable written notice, allow the Customer and the Investment Adviser (and/or the Customer’s auditors and independent public accountants if required for their examination of books and records pertaining to the Customer’s affairs) reasonable access to the records of X.X. Xxxxxx relating to the Customer. |
(b) | The Customer shall reimburse X.X. Xxxxxx for the reasonable cost of copying, collating and researching archived information. |
2.5. | Compliance with Laws and Regulations. |
(a) | X.X. Xxxxxx will, in the performance of the Services, comply with Applicable Law that applies to X.X. Xxxxxx in its provision of the Services. The Customer shall comply with Applicable Law in the United States and in each jurisdiction that the Customer conducts business or offers Shares, to the extent that compliance with such Applicable Law is relevant to the provision or receipt of the Services or the marketing of the Customer. |
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(b) | X.X. Xxxxxx is not responsible and shall not be liable for any Liabilities incurred or suffered by any person, whether on their own account or for the account of the Customer, as a result of the failure of the Customer, its Authorized Persons, the Investment Adviser or any other third party to comply with the Applicable Laws of any country or jurisdiction in which Shares are offered. |
2.6. | Change Control. |
(a) | If either party wishes to propose any amendment or modification to, or variation of, the Services (including the scope or details of the Services) (a “Change”) then it shall notify the other party of that fact by sending a request (a “Change Request”) to the party, specifying in as much detail as is reasonably practicable the nature of the Change. A Change Request, and any related changes to the fees, also may be submitted to document a Change that was previously agreed to or performed by X.X. Xxxxxx. |
(b) | Promptly following the receipt of a Change Request, the parties shall agree whether to implement the Change Request, whether implementation of the Change Request should result in a modification of the fees contemplated by Section 4.1, and the basis upon which X.X. Xxxxxx will be compensated for implementing the Change Request. |
(c) | If a change to Applicable Law requires a Change, the parties shall follow the processes set forth in this Section to initiate a Change Request. If the change in Applicable Law results in a change to the Services, or an increase in X.X. Xxxxxx’x costs or risk associated with provision of the Services, the parties agree to negotiate in good faith a reasonable increase in fees commenserate with the change in costs or risks associated with providing the services due to the change in Applicable Law. X.X. Xxxxxx shall be entitled to request an appropriate increase in the fees. X.X. Xxxxxx shall bear its own costs with respect to implementing a Change Request based upon a change to Applicable Law, except that: |
(i) | The parties agree to negotiate in good faith a charge to the Customer for any changes to software that has been developed or customized for the Customer,; and |
(ii) | The parties agree to negotiate in good faith a charge to the Customer for any changes required as a result of the change in Applicable Law affecting the Customer in a materially different way than it affects X.X. Xxxxxx’x other customers, or which the Customer wishes X.X. Xxxxxx to implement in a way different from what X.X. Xxxxxx reasonably intends to implement for its other customers. |
(d) | The parties agree that subject to the terms of this Agreement (including for the avoidance of doubt this Section 2.6) additional entities may become party to this Agreement by signing a joinder to this Agreement in the form set forth in Annex II. |
2.7. | Report Corrections. |
X.X. Xxxxxx’x responsibilities with respect to the correction of an error in calculating the net asset value of the Customer shall be subject to the NAV correction policy and procedures attached to this Agreement as Appendix A to Schedule 1 of this Agreement.
3. | INSTRUCTIONS |
3.1. | Acting on Instructions; Method of Instruction; and Unclear Instructions. |
(a) | The Customer authorizes X.X. Xxxxxx to accept, rely upon and/or act upon any Instructions received by it without inquiry. The Customer is solely responsible for the accuracy and completeness of Instructions, their proper delivery to X.X. Xxxxxx, for updating such Instructions as may be necessary to ensure continued accuracy and completeness, and for monitoring their status. X.X. Xxxxxx will not |
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be responsible for any Liabilities resulting from the Customer’s failure to perform these responsibilities. The Customer will indemnify the X.X. Xxxxxx Indemnitees against, and hold each of them harmless from, any Liabilities that may be imposed on, incurred by, or asserted against the X.X. Xxxxxx Indemnitees as a result of any action or omission taken in accordance with any Instruction, except to the extent that such Liabilities are caused by the fraud, negligence or willful misconduct of the X.X. Xxxxxx Indemnitees in the manner in which it carries out the Instruction. |
(b) | To the extent possible, Instructions to X.X. Xxxxxx shall be sent via an encrypted, electronic means using technology consistent with industry standards, or a trade information system acceptable to X.X. Xxxxxx. |
(c) | X.X. Xxxxxx shall promptly notify an Authorized Person, if X.X. Xxxxxx determines that an Instruction does not contain all information reasonably necessary for X.X. Xxxxxx to carry out the Instruction. X.X. Xxxxxx may decline to act upon an Instruction if it does not receive missing information, clarification or confirmation satisfactory to it. X.X. Xxxxxx will not be liable for any Liabilities arising from any reasonable delay in carrying out any such Instruction while it seeks any such missing information, clarification or confirmation or in declining to act upon any Instruction for which it does not receive such missing information, clarification or confirmation satisfactory to it. |
3.2. | Verification and Security Procedure. |
(a) | X.X. Xxxxxx and the Customer shall comply with any applicable Security Procedure to permit X.X. Xxxxxx to verify the authenticity of Instructions. |
(b) | The Customer acknowledges that the Security Procedure is designed to verify the authenticity of, and not to detect errors in, instructions. The Customer shall promptly notify X.X. Xxxxxx if it does not believe that any relevant Security Procedure is commercially reasonable, and its adherence to any Security Procedure without objection constitutes its agreement that it has determined the Security Procedure to be commercially reasonable. |
(c) | The Customer and its Authorized Persons are solely responsible for ensuring that the User Codes are reasonably safeguarded and known to and used by only the respective Authorized Persons to whom such User Codes apply. If (i) the User Codes are (or the Customer or its relevant Authorized Person reasonably suspects that the User Codes may be) lost, stolen, damaged, altered, unduly disclosed, known in a manner inconsistent with its purposes or compromised, (ii) the Customer’s or any Authorized Persons’ access to X.X. Xxxxxx’x systems, applications or products, or any third party messaging platform through which the Instructions are transmitted, is revoked or suspended, or (iii) the Customer or an Authorized Person reasonably suspects any technical or security failure relating to any systems, applications or products of X.X. Xxxxxx or any third party messaging platform through which the Instructions are transmitted, the Customer shall immediately cease using such system, application, product or platform and promptly notify X.X. Xxxxxx. |
3.3. | Instructions Contrary to Law/Market Practice/Fund Documents. |
X.X. Xxxxxx need not act upon Instructions that it reasonably believes are contrary to Applicable Law, the Governing Documents, the Offering Documents or market practice and will not be responsible for any Liabilities resulting from not acting upon such Instruction. Unless barred by applicable law or regulation, X.X. Xxxxxx will notify Customer as soon as reasonably practicable if it does not act upon an Instruction. Notwithstanding the foregoing, X.X. Xxxxxx shall be under no duty to investigate whether any Instructions comply with Applicable Law, the Governing Documents, the Offering Documents or market practice. In the event that X.X. Xxxxxx does not act upon such Instructions, X.X. Xxxxxx will promptly notify the Customer.
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3.4. | Cut-Off Times. |
X.X. Xxxxxx has established cut-off times for receipt of Instructions, which will be made available to the Customer. If X.X. Xxxxxx receives an Instruction after its established cut-off time, X.X. Xxxxxx will attempt to act upon the Instruction on the day requested if X.X. Xxxxxx deems it practicable to do so or otherwise as soon as practicable thereafter.
3.5. | Electronic Access. |
(a) | Access by the Customer to certain systems, applications or products of X.X. Xxxxxx shall be governed by this Agreement and the terms and conditions set forth in Annex III Electronic Access. The Customer and its Authorized Persons shall use User Codes to access X.X. Xxxxxx’x systems, applications or products unless otherwise agreed by X.X. Xxxxxx. |
(b) | Each Customer and X.X. Xxxxxx will maintain written cybersecurity policies and procedures which implement commercially reasonable administrative, technical, and physical safeguards that are aligned with industry security standards and that, among other things, protect against anticipated threats or hazards to the security or integrity of their respective systems and data. X.X. Xxxxxx may in its discretion provide training or information on best practices to the Customer from time to time but in so doing it will not be considered a consultant or advisor with respect to cybersecurity. |
(c) | Each of the Customer and X.X. Xxxxxx will be responsible for the obtaining, proper functioning, maintenance and security of its own services, software, connectivity and other equipment. |
3.6. | Recording of Telephone Communications. |
Either party may record any of their telephone communications.
4. | FEES AND EXPENSES OWING TO X.X. XXXXXX |
4.1. | Fees and Expenses. |
(a) | The Customer will pay, or direct its agent to pay on its behalf, X.X. Xxxxxx for the Services such fees as may be agreed upon by the parties in writing from time to time, together with X.X. Xxxxxx’x reasonable out-of-pocket expenses or incidental expenses, including, market data charges, pricing vendors charges, and costs incurred by X.X. Xxxxxx in determining the value of assets. In addition to the fees provided for above, the Customer shall be responsible for the payment of all governmental or similar fees, charges, taxes, duties and imposts levied in or by any relevant authority in the United States on or in respect of the Customer which are incurred by X.X. Xxxxxx. As provided in DoubleLine ETF Trust’s (the “Trust”) governing instrument, the debts, liabilities, obligations and expenses incurred in connection with X.X. Xxxxxx’x services with respect to a particular Customer shall be enforceable against the assets of such Customer only, and not against the assets of the Trust generally, any other Customer or other series of the Trust or any trustee of the Trust or shareholder of the Customer. |
(b) | X.X. Xxxxxx may request and the parties agree to negotiate in good faith reasonable amendments to the fees at any time should either (i) the Customer’s actual investment portfolio and/or trading activity differ significantly from the assumptions used to develop X.X. Xxxxxx’x fee proposal or (ii) the Customer’s service requirements change, or (iii) there is a change in Applicable Law that results in a change to the Services, or an increase in X.X. Xxxxxx’x costs or risk associated with provision of the Services, as set forth in further detail in Section 2.6(c) hereof. |
(c) | Invoices will be payable within thirty (30) days of the date of the Customer’s receipt of the invoice. If the Customer disputes an invoice, it shall nevertheless pay, on or before the date that payment is due, such portion of the invoice that is not subject to a bona fide dispute. X.X. Xxxxxx may deduct |
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amounts invoiced that are at least ninety (90) days overdue from the Cash Account except such portion of the invoice that the Customer has objected to in writing within thirty (30) days of the date of invoice (or such other period as the parties may agree in writing). Without prejudice to X.X. Xxxxxx’x other rights, X.X. Xxxxxx reserves the right to charge interest on overdue amounts, other than amounts withheld pursuant to a bona fide dispute, from the due date until actual payment at such rate as X.X. Xxxxxx customarily charges for similar overdue amounts. |
(d) | All amounts payable to X.X. Xxxxxx under this Agreement shall be paid in immediately available funds in U.S. dollars, without setoff and without deduction for any withholding, value-added or other similar taxes, charges, fees or assessments. The Customer agrees to indemnify X.X. Xxxxxx on an after-tax basis for the full amount of any taxes, fees, expense assessments or other charges paid by X.X. Xxxxxx and any liability (including penalties, interest and expenses) arising therefrom or with respect thereto, relating to or in connection with any amounts payable under this Agreement, whether or not such taxes, fees, expenses, assessments or other charges were correctly or legally asserted. If the Customer shall be required by applicable Law to make any deduction or withholding on account of taxes with respect to any amount payable hereunder, then it shall (i) pay such additional amounts so that the net amount received by X.X. Xxxxxx of such payment is not less than the amount which X.X. Xxxxxx would have received had no such deduction or withholding been made, and (ii) promptly deliver to X.X. Xxxxxx all tax receipts evidencing payment of taxes so deducted, or withheld. |
(e) | If Customer requests that X.X. Xxxxxx repeat its performance of any of the Services, other than as a result of an error by X.X. Xxxxxx, then Customer shall compensate X.X. Xxxxxx at the customary hourly rates for the performance of such Service. |
(f) | Customer shall compensate X.X. Xxxxxx at its customary hourly rates, for any additional work required to re-process any incorrect or incomplete information transitioned to it from or at the direction of the Customer, the Investment Advisor or a prior administrator, or for remediation efforts needed to correct any error in information, transitioned to it from or at the direction of the Customer, the Investment Advisor or a prior administrator. |
5. | ADDITIONAL PROVISIONS |
5.1. | Representations of the Customer and X.X. Xxxxxx. |
(a) | The Customer represents, warrants and covenants that (i) assuming execution and delivery of this Agreement by X.X. Xxxxxx, this Agreement is the Customer’s legal, valid and binding obligation, enforceable against the Customer in accordance with its terms, (ii) it has full power and authority to enter into and has taken all necessary corporate action to authorize the execution of this Agreement, (iii) there is no material administrative, civil or criminal proceeding pending or, to the knowledge of the Customer, threatened against the Customer or the Investment Adviser, (iv) it has not relied on any oral or written representation made by X.X. Xxxxxx or any person on its behalf, and acknowledges that this Agreement sets out to the fullest extent the duties of X.X. Xxxxxx, and (v) no Instruction by the Customer or its Authorized Persons will contravene Applicable Law. X.X. Xxxxxx may rely upon the representations or certification of such other facts as may be required to administer X.X. Xxxxxx’x obligations under this Agreement and the Customer shall indemnify X.X. Xxxxxx against all Liabilities arising directly or indirectly from any such certifications. |
(b) | X.X. Xxxxxx represents and warrants that (i) assuming execution and delivery of this Agreement by the Customer, this Agreement is X.X. Xxxxxx’x legal, valid and binding obligation, enforceable against X.X. Xxxxxx in accordance with its terms and (ii) it has full power and authority to enter into and has taken all necessary corporate action to authorize the execution of this Agreement. To the extent permitted by law, X.X. Xxxxxx makes no warranties or representations of any kind, whether express or implied, concerning any of the Reports or the Services. |
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5.2. | The Customer to Provide Certain Information to X.X. Xxxxxx. |
(a) | The Customer shall provide to X.X. Xxxxxx a copy of its Governing Documents and Offering Documents. Customer also shall provide to X.X. Xxxxxx a copy of any proposed amendments to its Governing Documents and Offering Documents a reasonable amount of time prior to such amendment becoming effective. If any such proposed amendment is inconsistent with the terms and conditions of this Agreement, X.X. Xxxxxx shall not be required to act in accordance with the amendment until the Change Control process in Section 2.6 has been completed. |
(b) | The Customer will promptly provide X.X. Xxxxxx such other information as X.X. Xxxxxx may reasonably request, including (i) the Customer’s current audited and unaudited financial statements, (ii) any contracts or regulatory documents that relate to the Services, (iii) information about the Customer’s assets. |
(c) | X.X. Xxxxxx shall be entitled to rely on information provided by the Customer, the Investment Adviser and other service providers of the Customer or the Investment Adviser, and shall not be required to independently review or validate such information. |
5.3. | U.S. Regulatory Disclosure; Certain Information of the Customer. |
(a) | Section 326 of the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (“USA PATRIOT Act”) requires X.X. Xxxxxx to implement reasonable procedures to verify the identity of any person that opens a new account with it. Accordingly, the Customer acknowledges that Section 326 of the USA PATRIOT Act and X.X. Xxxxxx’x identity verification procedures require X.X. Xxxxxx to obtain information which may be used to confirm the Customer’s identity, including, without limitation, the Customer’s name, address and organizational documents (“Identifying Information”). The Customer agrees to provide X.X. Xxxxxx with and consents to X.X. Xxxxxx obtaining from third parties any such Identifying Information required as a condition of opening an account with or using any service provided by X.X. Xxxxxx. |
(b) | The Customer hereby acknowledges that X.X. Xxxxxx is obliged to comply with AML/Sanctions Requirements and that X.X. Xxxxxx shall not be liable for any action it or any X.X. Xxxxxx Affiliate reasonably takes to comply with any AML/Sanctions Requirements, including identifying and reporting suspicious transactions, rejecting transactions, and blocking or freezing funds, financial assets, or other assets. The Customer shall cooperate with X.X. Xxxxxx’x performance of its due diligence and other obligations concerning AML/Sanctions Requirements. In addition, the Customer agrees that X.X. Xxxxxx may defer acting upon an Instruction pending completion of any review under its policies and procedures for compliance with AML/Sanctions Requirements, and that X.X. Xxxxxx shall not be responsible for any Liabilities resulting from or relating to such deferral. |
5.4. | Redistribution of Data from Third Parties. |
The Reports and other output from the Services provided by X.X. Xxxxxx to the Customer under this Agreement may contain data licensed from Information Providers. Such data is the intellectual property of those Information Providers and is subject to restrictions on use contained in the license agreement between the Information Provider and X.X. Xxxxxx, which X.X. Xxxxxx cannot unilaterally change. X.X. Xxxxxx will notify the Customer of any such restrictions that may affect the Customer’s use of the that data to the extent provided herein, and shall use reasonable efforts to notify the Customer if the Information Provider adds additional restrictions on the use of such data. Customer acknowledges that its continued use of such data as provided herein shall constitute Customer’s acceptance of the revised usage restrictions, provided, however, that any redistribution of such data or information derived therefrom may require a separate license from the relevant Information Providers.
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5.5. | Intellectual Property Rights. |
(a) | As between the Customer and X.X. Xxxxxx, the Intellectual Property Rights in and to any documentation or other materials provided by the Customer and maintained by X.X. Xxxxxx for the Customer (“Customer Materials”), shall be owned by the Customer and remain subject to the terms and conditions of this Agreement. The Customer grants to X.X. Xxxxxx a non-exclusive, perpetual, royalty free, fully-paid, sublicensable, worldwide right and license to use, adapt, display, modify, merge, reproduce, translate and create derivative works from the Customer Materials as may be necessary for the performance by X.X. Xxxxxx of its obligations or the exercise of its rights under this Agreement. The Customer represents, warrants and covenants that the Customer Materials and X.X. Xxxxxx’x use thereof shall not infringe upon or otherwise violate the Intellectual Property Rights of any third party; and |
(b) | the Intellectual Property Rights in and to any and all of X.X. Xxxxxx’x methodologies, processes, working documents, know-how and techniques of any kind developed, created or used in connection with this Agreement are owned by X.X. Xxxxxx. |
5.6. | Insurance. |
The Customer acknowledges that X.X. Xxxxxx will not be required to maintain any insurance coverage specifically for the benefit of the Customer. X.X. Xxxxxx will, however, provide summary information regarding its own general insurance coverage to the Customer upon written request.
5.7. | Confidentiality. |
(a) | X.X. Xxxxxx will hold all Confidential Information in confidence X.X. Xxxxxx will not disclose any Confidential Information except as may be required by Applicable Law, a regulator with jurisdiction over X.X. Xxxxxx’x business, or with the consent of the Customer. |
(b) | The Customer authorizes X.X. Xxxxxx to disclose Confidential Information to: |
(i) | any subcontractor, agent, service provider, vendor or any other person that X.X. Xxxxxx believes is reasonably required in connection with X.X. Xxxxxx’x provision of relevant Services under this Agreement; |
(ii) | its or its Affiliates’ professional advisors, auditors and public accountants; |
(iii) | its branches and X.X. Xxxxxx Affiliates; and |
(iv) | any revenue authority or any governmental entity in relation to the processing of any tax claim. |
5.8. | Use of X.X. Xxxxxx’x Name. |
The Customer agrees not to use (or permit the use of) X.X. Xxxxxx’x name in any document, publication or publicity material relating to the Customer, including but not limited to notices, sales literature, stationery, advertisements, etc., without the prior written consent of X.X. Xxxxxx (which consent shall not be unreasonably withheld), provided that no prior consent is needed if the document in which X.X. Xxxxxx’x name is used merely states that X.X. Xxxxxx is acting as administrator to the Customer.
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6. | WHEN X.X. XXXXXX IS LIABLE TO THE CUSTOMER |
6.1. | Standard of Care; Liability. |
(a) | X.X. Xxxxxx will use reasonable care in performing its obligations under this Agreement. X.X. Xxxxxx will not be in violation of this Agreement with respect to any matter as to which it has satisfied its obligation of reasonable care. |
(b) | Subject to Section 6.2, X.X. Xxxxxx will only be liable for the Customer’s direct Liabilities to the extent they result from X.X. Xxxxxx’x fraud, negligence, or willful misconduct in performing its duties as set out in this Agreement (including the selection, appointment or use by X.X. Xxxxxx of any Information Provider). |
(c) | The Customer will indemnify the X.X. Xxxxxx Xxxxxxxxxxx against, and hold them harmless from, any Liabilities that may be imposed on, incurred by or asserted against any of the X.X. Xxxxxx Xxxxxxxxxxx in connection with or arising out of X.X. Xxxxxx’x performance under this Agreement, provided that the X.X. Xxxxxx Xxxxxxxxxx has not acted with negligence or engaged in fraud or willful misconduct in connection with the Liabilities in question. |
6.2. | Limitations of X.X. Xxxxxx’x Liability. |
(a) | Under no circumstances will X.X. Xxxxxx be liable for (i) any loss of profits (whether direct or indirect); (ii) any indirect, incidental, consequential or special damages of any form, incurred by any person or entity, whether or not foreseeable and regardless of the type of action in which such a claim may be brought, with respect to X.X. Xxxxxx’x performance or non-performance under this Agreement, or X.X. Xxxxxx’x role as a service provider to the Customer; (iii) any Liabilities suffered by any person as a result of the failure of any of the Dependencies to be met;; (iv) any Liabilities arising as a consequence of the Customer using, or providing to any other person to use, any Report or information in or derived from or based on any Report, to make decisions (including Investment Decisions) in respect of the Customer; or (v) any Liabilities suffered by any person relating to any decisions made by X.X. Xxxxxx in complying with the AML/Sanctions Requirements. |
(b) | Notwithstanding any provision herein that may be to the contrary, the maximum aggregate liability of X.X. Xxxxxx and X.X. Xxxxxx Indemnitees in respect of any and all claims of any kind arising out of, in connection with or relating to this Agreement or the provision of the Services, regardless of the form of action (including breach of warranty, breach of contract, tort, negligence, strict liability or statutory) or type of damages, in respect of any calendar year, shall not exceed an aggregate amount equal to three (3) times the total annual administration fee. |
6.3. | Force Majeure. |
X.X. Xxxxxx will maintain and update from time to time business continuation and disaster recovery procedures with respect to its global business that it determines from time to time meet reasonable commercial standards. X.X. Xxxxxx will not be liable, however, for any Liabilities of any nature that the Customer or any third party may suffer or incur, caused by an act of God, fire, flood, epidemics, earthquakes or other disasters, civil or labor disturbance, war, terrorism, act of any governmental authority or other act or threat of any authority (de jure or de facto), nationalization, expropriation, legal constraint, fraud, or, forgery, theft (other than on the part of X.X. Xxxxxx or its employees), cyber-attack, malfunction of equipment or software (except where such disruption from cyber-attack is primarily and directly attributable to X.X. Xxxxxx’x negligence in maintaining the equipment or software), currency re- denominations, currency restrictions, failure of or the effect of rules or operations of any external funds transfer system, inability to obtain or interruption of external communications facilities, power failures or any other cause beyond the reasonable control of X.X. Xxxxxx.
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6.4. | X.X. Xxxxxx May Consult with Counsel. |
X.X. Xxxxxx will be entitled to rely on, and may act upon the advice of, professional advisors (which may be the same professional advisors who separately provide services to the Customer) in relation to matters of law, regulation or market practice. Nothing in this paragraph shall be construed as the Customer’s waiver of any conflicts of interest with respect to such professional advisors.
6.5. | X.X. Xxxxxx Provides Diverse Financial Services and May Generate Profits as a Result. |
The Customer hereby authorizes X.X. Xxxxxx to act under this Agreement notwithstanding that: (a) X.X. Xxxxxx or any of its divisions, branches or X.X. Xxxxxx Affiliates may have a material interest in transactions entered into by the Customer or that circumstances are such that X.X. Xxxxxx may have a potential conflict of duty or interest, including the fact that X.X. Xxxxxx or X.X. Xxxxxx Affiliates may act as a market maker in the markets in which the Customer participates, provide brokerage services to other customers, act as financial adviser to the issuer of securities in which the Customer invests, act in the same transaction as agent for more than one customer, have a material interest in the issue of securities; or earn profits from any of the activities listed herein and (b) X.X. Xxxxxx or any of its divisions, branches or X.X. Xxxxxx Affiliates may be in possession of information tending to show that the Instructions received may not be in the best interests of the Customer. X.X. Xxxxxx is not under any duty to disclose any such information to the Customer.
7. | TERM AND TERMINATION |
7.1. | Term and Termination. |
This Agreement shall be in effect for an initial term of five (5)] years from the date of this Agreement (the “Initial Term”). Following the Initial Term, this Agreement shall be in effect until a valid termination notice is given by the Customer or X.X. Xxxxxx upon at least one hundred and eighty (180) days’ prior notice.
7.2. | Other Grounds for Termination. |
(a) | Either party may terminate this Agreement immediately upon written notice to the other party following the occurrence of any of the following: |
(i) | the other party committing any material breach of this Agreement and failing to remedy such breach (if capable of remedy) within ninety (90) days of being given written notice of the material breach, unless the parties agree to extend the period to remedy the breach; |
(ii) | the other (A) admits in writing its inability or is generally unable to pay its debts as they become due; (B) institutes, consents to or is otherwise subject to the institution of any proceeding under title 11 of the United States Code, as in effect from time to time, or any other liquidation, conservatorship, bankruptcy, assignment for the benefit of creditors, composition with creditors, wind-down, moratorium, rearrangement, receivership, insolvency, reorganization, or similar debtor relief law of the United States or other applicable jurisdiction from time to time in effect and affecting the rights of creditors, generally; (C) is subject to an involuntary order for the transfer of all or part of its business by a statutory authority; (D) has any of its issued shares suspended from trading on any exchange on which they are listed (if applicable), or (E) is the subject of a measure similar to any of the foregoing; or |
(iii) | the relevant federal or state authority withdrawing its authorization of either party. |
(b) | In the event of the termination of the custody agreement between X.X. Xxxxxx and the Customer, X.X. Xxxxxx may terminate this Agreement in whole or in part and cease to provide the Services simultaneously with the transition of the assets of the Customer to a successor custodian. |
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7.3. | Transition following Termination. |
The Customer undertakes to use its best efforts to appoint a new administrative service provider as soon as possible after receiving a notice of termination, provided that if Customer has not transitioned to a new administrative service provider as of the date of termination, X.X. Xxxxxx will continue to provide the Services at the fees agreed upon by the Customer and X.X. Xxxxxx Customer agrees to pay such reasonable expenses and charges as X.X. Xxxxxx customarily charges in connection with such transition. Subject to payment of any amount owing to X.X. Xxxxxx under this Agreement, X.X. Xxxxxx agrees to transfer a copy of such records and related supporting documentation held by it under this Agreement, to any replacement provider of the Services or to such other person as the Customer may direct. X.X. Xxxxxx will also provide reasonable assistance to its successor, for such transfer, subject to the payment of such reasonable expenses and charges as X.X. Xxxxxx customarily charges for such assistance.
8. | MISCELLANEOUS |
8.1. | Notices. |
Notices pursuant to Section 7 shall be sent or served by registered mail, nationally recognized delivery service, courier service or hand delivery to the address of the respective party as set out on Annex I, unless at least two (2) days’ prior written notice of a new address is given to the other party in writing.
8.2. | Successors and Assigns. |
This Agreement will be binding on each of the parties’ successors and assigns. The parties agree that neither party can assign or otherwise transfer any of its rights or obligations under this Agreement without the prior written consent of the other party, which consent will not be unreasonably withheld, delayed or conditioned; except that X.X. Xxxxxx may assign this Agreement without the Customer’s consent (a) to any X.X. Xxxxxx Affiliate or (b) in connection with a merger, reorganization, stock sale or sale of all or substantially all of X.X. Xxxxxx’x fund servicing business.
8.3. | Entire Agreement and Amendments. |
This Agreement, including any Schedules, Appendices and Annexes, sets out the entire agreement between the parties in connection with the subject matter hereof, and this Agreement supersedes any other agreement, statement, or representation relating to the Services under this Agreement, whether oral or written. The parties may enter into one or more non-binding service level documents on terms agreed by the parties and may vary any service level document by agreement at any time. The service level document will not form part of this Agreement. To the extent inconsistent with this Agreement, X.X. Xxxxxx’x electronic access terms and conditions shall not apply to matters arising under this Agreement. Amendments shall be in writing and signed by both parties.
8.4. | Governing Law and Jurisdiction. |
This Agreement will be construed, regulated and administered under the laws of the United States or the State of New York, as applicable, without regard to New York’s principles regarding conflict of laws, except that the foregoing shall not reduce any statutory right to choose New York law or forum. The United States District Court for the Southern District of New York will have the sole and exclusive jurisdiction over any lawsuit or other judicial proceeding relating to or arising from this Agreement. If that court lacks federal subject matter jurisdiction, the Supreme Court of the State of New York, New York County will have sole and exclusive jurisdiction. Either of these courts will have proper venue for any such lawsuit or judicial proceeding, and the parties waive any objection to venue or their convenience as a forum. The parties agree to submit to the jurisdiction of any of the courts specified and to accept service of process to vest personal jurisdiction over them in any of these courts. The parties further
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hereby knowingly, voluntarily and intentionally waive, to the fullest extent permitted by Applicable Law, any right to statutory prejudgment interest and a trial by jury with respect to any such lawsuit or judicial proceeding arising or relating to this Agreement or the transactions contemplated hereby. To the extent that in any jurisdiction the Customer may now or hereafter be entitled to claim, for itself or its assets, immunity from suit, execution, attachment (before or after judgment) or other legal process, the Customer shall not claim, and it hereby irrevocably waives, such immunity.
8.5. | Severability; Waiver; and Survival. |
(a) | If one or more provisions of this Agreement are held invalid, illegal or unenforceable in any respect on the basis of any particular circumstances or in any jurisdiction, the validity, legality and enforceability of such provision or provisions under other circumstances or in other jurisdictions and of the remaining provisions will not in any way be affected or impaired. |
(b) | Except as otherwise provided herein, no failure or delay on the part of either party in exercising any power or right under this Agreement operates as a waiver, nor does any single or partial exercise of any power or right preclude any other or further exercise, or the exercise of any other power or right. No waiver by a party of any provision of this Agreement, or waiver of any breach or default, is effective unless it is in writing and signed by the party against whom the waiver is to be enforced. |
(c) | The parties’ rights, protections, and remedies under this Agreement shall survive its termination. |
8.6. | Counterparts. |
This Agreement may be executed in several counterparts each of which will be deemed to be an original and together will constitute one and the same agreement.
8.7. | No Third Party Beneficiaries. |
A person who is not a party to this Agreement shall have no right to enforce any term of this Agreement.
DOUBLELINE ETF TRUST, on behalf of each series listed in Annex I |
JPMORGAN CHASE BANK, N.A. | |||||||
By: | By: |
| ||||||
Name: Xxxxxx Xxxxxx | Name: | Xxxx Xxxxxx | ||||||
Title: President | Title: | Managing Director |
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Annex I
List of Customers
Fund Services Agreement dated [INSERT DATE OF FUND SERVICES AGREEMENT]
Name | Entity Type | Jurisdiction | ERISA Benefit Plan |
Address for Notices | Customer-specific Services | |||||
DoubleLine Opportunistic Bond ETF |
ETF | DE | ||||||||
DoubleLine Shiller CAPE® U.S. Equities ETF |
ETF |
DE |
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Xxxxx XX
Form of Joinder
JOINDER TO FUND SERVICES AGREEMENT
This Joinder (“Joinder”) to the FUND SERVICES AGREEMENT, dated [ ] among each of the Customers listed on Annex I thereto and JPMORGAN CHASE BANK, N.A. (“X.X. Xxxxxx”), as amended as of the date hereof (the “Agreement”), is made and entered into as of [DATE], between [NEW CUSTOMER] (“New Customer”) and X.X. Xxxxxx.
W I T N E S S E T H:
WHEREAS, the Customer and X.X. Xxxxxx entered into the Agreement;
WHEREAS, New Customer requests that X.X. Xxxxxx provide the Services to New Customer under the terms and conditions set forth in the Agreement; and
WHEREAS, X.X. Xxxxxx agrees to provide the Services pursuant to the terms and conditions set forth in the Agreement in respect of the New Customer.
NOW, THEREFORE, in consideration of the mutual agreements herein contained, the parties hereby agree as follows:
1. | Definitions. Unless otherwise defined herein, defined terms used in this Joinder shall have the meaning ascribed to such terms in the Agreement. |
2. | Joinder. New Customer hereby agrees to be subject to and bound by the terms and conditions of the Agreement. |
3. | Amendments. The Agreement shall be amended as follows: |
(A) | Annex I of the Agreement is hereby amended and restated in its entirety by Xxxxx X hereto. |
(B) | Save as amended by this Joinder, the Agreement shall remain in full force and effect. |
4. | Representations. Each party represents to the other parties that all representations contained in the Agreement are true and accurate as of the date of this Joinder, and that such representations are deemed to be given or repeated by each party, as the case may be, on the date of this Joinder. |
5. | Entire Agreement. This Joinder and the Agreement and any documents referred to in each of them, constitutes the whole agreement between the parties relating to their subject matter and supersedes and extinguishes any other drafts, agreements, undertakings, representations, warranties and arrangements of any nature, whether in writing or oral, relating to such subject matter. If any of the provisions of this Joinder are inconsistent with or in conflict with any of the provisions of the Agreement then, to the extent of any such inconsistency or conflict, the provisions of this Joinder shall prevail as between the parties. |
6. | Counterparts. This Joinder may be executed in any number of counterparts which together shall constitute one agreement. Each party hereto may enter into this Joinder by executing a counterpart and this Joinder shall not take effect until it has been executed by both parties. |
7. | Law and Jurisdiction. This Joinder shall be governed by, and construed in accordance with, the laws of the State of New York. |
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IN WITNESS WHEREOF, the parties have executed this Xxxxxxx as of the date first above written.
[Include a separate signature block for each New Customer or one for Investment Manager signing on behalf of each New Customer] | JPMORGAN CHASE BANK, N.A. | |||||||
By: |
||||||||
Name: |
||||||||
Title: |
||||||||
By: |
||||||||
Name: |
||||||||
Title: |
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Annex I
List of Customers
Xxxxxxx dated [INSERT DATE OF JOINDER] to Fund Services Agreement dated [INSERT DATE OF FUND SERVICES AGREEMENT]
Name | Entity Type | Jurisdiction | ERISA Benefit Plan |
Address for Notices | Customer-specific Services | |||||
[Note: List of Customers on Joinder should include all current parties to the Fund Services Agreement, along with those added by the Joinder.]
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Xxxxx XXX
Electronic Access
1. | X.X. Xxxxxx may permit the Customer, and its Authorized Persons and other persons designated by the Customer or its Authorized Persons (collectively “Users”), to access certain electronic systems and applications (collectively, the “Products”) and to access or receive Data (as defined below) electronically in connection with the Agreement. X.X. Xxxxxx may, from time to time, introduce new features to the Products or otherwise modify or delete existing features of the Products in its sole discretion. X.X. Xxxxxx shall endeavor to give the Customer reasonable notice of its termination or suspension of access to the Products, including suspension or cancelation of any User Codes, but may do so immediately if X.X. Xxxxxx determines, in its sole discretion, that providing access to the Products would violate Applicable Law or that the security or integrity of the Products is known or suspected to be at risk. Access to the Products shall be subject to the Security Procedure. |
2. | In consideration of the fees paid by the Customer to X.X. Xxxxxx and subject to any applicable software license addendum in relation to X.X. Xxxxxx-owned or sublicensed software provided for a particular application and Applicable Law, X.X. Xxxxxx grants to the Customer a non-exclusive, non- transferable, limited and revocable license to use the Products and the information and data made available through the Products or transferred electronically (the “Data”) for the Customer’s internal business use only. The Customer may download the Data and print out hard copies for its reference, provided that it does not remove any copyright or other notices contained therein. The license granted herein will permit use by the Users, provided that such use shall be in accordance with the terms of the Agreement, including this Annex. The Customer will not disclose or distribute (and will cause the Users not to disclose or distribute) to any other party, or allow any other party to access, inspect or copy the Products or any Data, except as reasonably necessary in the course of Customer’s management or administration of the funds or accounts for which services are provided under this Agreement. The Customer acknowledges that elements of the Data, including prices, Corporate Action information, and reference data, may have been licensed by X.X. Xxxxxx from third parties and that any use of such Data beyond that authorized by the foregoing license, may require the permission of one or more third parties in addition to X.X. Xxxxxx. |
3. | The Customer acknowledges that there are security, cyberfraud, corruption, transaction error and access availability risks associated with using open networks such as the internet to access and use the Products, and the Customer hereby expressly assumes such risks. The Customer is solely responsible for obtaining, maintaining and operating all systems, software (including antivirus software, anti-spyware software, and other internet security software) and personnel necessary for the Customer and its Users to access and use the Products. All such software must be interoperable with X.X. Xxxxxx’x software. Each of the Customer and X.X. Xxxxxx shall be responsible for the proper functioning, maintenance and security of its own systems, services, software and other equipment. |
4. | In cases where X.X. Xxxxxx’x website or the Products are unexpectedly down or otherwise unavailable, X.X. Xxxxxx shall, absent a force majeure event, provide other appropriate means for the Customer or its Users to instruct X.X. Xxxxxx or obtain reports from X.X. Xxxxxx. X.X. Xxxxxx shall not be liable for any Liabilities arising out of the Customer’s use of, access to or inability to use the Products in the absence of X.X. Xxxxxx’x xxxxx negligence, fraud or willful misconduct. |
5. | Use of the Products may be monitored, tracked, and recorded. In using the Products, the Customer hereby expressly consents to, and will ensure that its Users are advised of and have consented to, such monitoring, tracking and recording, and X.X. Xxxxxx’x right to disclose data derived from such activity in accordance with the Agreement, including this Annex. X.X. Xxxxxx shall own all right, title and interest in the data reflecting the Customer usage of the Products or X.X. Xxxxxx’x website (including general usage data and aggregated transaction data), provided that X.X. Xxxxxx’x use of such data shall remain, subject to its obligations of confidentiality set forth in this Agreement. Individuals and organizations should have no expectation of privacy unless local law, regulation, or contract provides otherwise. The Customer hereby expressly consents, and will ensure that its Users |
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are advised of and have consented to, X.X. Xxxxxx’x collection, storage, use and transfer (including to or through jurisdictions that do not provide the same statutory protection as the originating jurisdictions(s)) of their personal data. Any personal data collected through, or in connection with, the Customer’s use of the Products shall be subject to X.X. Xxxxxx’x Privacy Policy (available at: xxxxx://xxx.xxxxxxxx.xxx/xxxxxx/xxxxxxx) and Cookies Policy (available at: xxxxx://xxx.xxxxxxxx.xxx/xxxxxx/xxxxxxx), each as updated from time to time and incorporated herein by reference. |
6. | The Customer shall not knowingly upload, post or transmit to or distribute or otherwise publish through the Products or X.X. Xxxxxx’x web site any materials which (i) restrict or inhibit any other user from using and enjoying the Products or the website, (ii) are defamatory, offensive, explicit, or indecent, (iii) infringe the rights of third parties including intellectual property rights, (iv) contain a virus, Trojan horse, worm, time bomb, cancelbot or other harmful component, or (v) constitute or contain false or misleading information. |
7. | The Customer shall promptly and accurately designate in writing to X.X. Xxxxxx the geographic location of its Users upon written request. The Customer shall not access, and shall not permit its Users to access, the service from any jurisdiction which X.X. Xxxxxx informs the Customer, or which the Customer has actual knowledge, that the service is not authorized for use due to local regulations or laws, including applicable software export rules and regulations. Prior to submitting any document which designates the Users, the Customer shall obtain from User all necessary consents to enable X.X. Xxxxxx to process data concerning that User for the purposes of providing the Products. |
8. | The Customer will be subject to and shall comply with Applicable Law with regard to its use of the Products, including Applicable Law concerning restricting collection, use, disclosure, processing and free movement of the Data. |
9. | The Customer shall be responsible for the compliance of its Users with the terms of this Annex. |
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Schedule 1
Services
Fund Accounting
NAV Calculation:
◾ | Accounting Basis: Books and records maintained in alignment with fund domiciled GAAP and Client Instruction |
◾ | Portfolio trades processing- market standard automated trade files |
◾ | Corporate Actions processing including taxability reprocessing upon issuance of US tax treatment |
◾ | Portfolio Income Recognition |
◾ | Capital Stock Processing |
◾ | Expense Accruals as per client budget |
◾ | Foreign Capital Gains Tax Processing |
◾ | Tax Reclaim processing |
◾ | Reconciliations |
◾ | Securities reconciliation |
◾ | Cash reconciliation |
◾ | Transfer Agent reconciliation |
◾ | Calculation of NAV based on a single valuation per day |
◾ | Asset pricing and reporting |
— | Value assets using client pricing hierarchy matrix |
— | Standard automated vendor inputs, including international fair valuation |
— | Standard valuation oversight reporting (e.g., fair value reports, broker prices, etc.) |
◾ | NAV dissemination - standard XX Xxxxxx automated tools and reporting |
— | Automated NAV transmissions to transfer agent and 3rd parties using market standard formats |
◾ | Audit reporting and coordination |
— | External audit, SSAE18, and due diligence coordination |
◾ | ASC 820 reporting |
◾ | Standard client reporting |
— | Standard end-of-day accounting Information |
◾ | Publication of Trade Date Holdings as part of SEC Rule 6c-11 |
◾ | SEC yield calculation (daily, 7day, 30 day, subsidized, unsubsidized) |
◾ | Fund Event Activity processing |
— | Asset Transfers - In Kinds, Fund Mergers |
— | Fund Launches |
— | Fund Closures |
Complex Asset Servicing
◾ | OTC Valuation & Processing |
— | Trade receipt and reflection of OTC derivative trade instructions |
— | Valuation |
• | Sourcing of independent valuations from approved vendors |
• | Sourcing of non-independent valuations from fund manager/client/counterparty |
• | Valuation validation including day-on-day tolerance checks |
• | Independent annual review of asset and valuation methodology |
— | Reconciliation |
• | Reconciliation of positions to fund manager/client and clearing broker |
• | Reconciliation of positions and valuations to counterparty for independently valued instruments |
• | Cash break management in relation to the accounting ledger |
— | Calculation of cash flow events for supported instruments or receipt of cash events for non-supported instruments |
◾ | CFD Processing |
— | Trade receipt and reflection of CFD trade instructions |
— | Processing of financing, resets, corporate actions, dividends and accruals into accounting system |
• | Reconciliation of positions, market price/value, dividends, financing and cash balances to prime brokers |
• | Cash break management in relation to the accounting ledger |
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◾ | Bank Loan Processing |
• | Establish and maintain bank loan facility and contract information |
• | Process transactions and lifecycle events from settlement documents and funding memos |
• | Perform monthly position reconciliation between the loan system and agent bank notices |
• | Perform reconciliation of cash balances reflected in the loan system to the bank account |
• | Independent valuation of the syndicated bank loan portfolio and Manager sourced prices/valuations/write-downs applied for bilateral loans |
ETF Services
Basket Services
◾ | Creation of the basket in accordance with established procedure |
◾ | Calculation of a daily PCF |
◾ | Support AP inquiries on the PCF |
◾ | Provide corporate action and dividend forecast |
◾ | PCF distribution to the NSCC |
◾ | Integration with third party application(s) for negotiated baskets |
Authorized Participant Services
◾ | Management of ETF order inquiries and resolutions |
◾ | Maintain AP/counterparty SSIs |
◾ | Maintain ETF fund reference data |
◾ | Resolution of asset servicing inquiries |
◾ | Calculation of order-related fees |
◾ | Management of the ETF settlements process with APs |
◾ | Collateral management for failing in-kind trades outside CNS clearing process |
◾ | Calculate and communicate slippage in accordance with established procedure |
ETF Transfer Agency
◾ | Official share registrar |
— | Share mark-up, release and delivery with depository (DTC) |
— | Reconciliation of shares outstanding with depository |
— | Fund dividend distributions |
◾ | Order taking |
— | Capture AP orders by web-based order-taking tool (‘ETF Instruct’) |
— | Capture AP orders by phone/fax |
— | Affirmation process upon order receipt |
— | Final order confirmations |
Fund Administration
Financial and Regulatory Reporting
◾ | Coordination and Preparation of Semi and Annual financial statements in standard XX Xxxxxx format including Schedule/Portfolio of Investments |
— | Coordinate audit process and planning timetable |
— | Preparation of extended trial balance and working papers in JPM Standard format |
— | Use of Snippets for the notes to financial statements |
— | Production of stylized, print ready semi-annual and annual Financial Statements |
— | Coordinate the preparation of audit confirmations, including complex assets |
◾ | Provide supplemental monthly and quarterly Board reporting, as needed. Additional fees may apply. |
◾ | Coordination and Preparation of Financial Statements other than Semi-annual and Annual including fund mergers and terminations |
◾ | Regulatory Filings and Reporting |
— | Preparation and coordination of the annual and semi-annual report XXXXX filing version for Forms N-CSR and N-CSRS |
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— | Preparation and filing of Form N-CEN |
— | Preparation and filing of Form N-PORT |
— | Upon notification by DoubleLine, JPM to prepare and file Form N-LIQUID |
◾ |
Treasury Services
◾ | Fund Expense Budgeting |
◾ | Expense Calculations |
— | Expense Cap and Basis Point Analysis |
— | Maintenance of Fee waivers and recoupment |
— | Expense payment and reimbursement processing |
— | Vendor set-up in JPM systems |
—
◾ | Distributions and Related Reporting |
— | Distributions including Income forecasting and Expense Projections |
— | Form 1099 Div reporting |
— | Preparation of ICI Primary/Secondary/NRA to support tax characterization of distributions |
— | Provision of Data for 1099 DIV insert letters |
— | Provision of Data for Section 19a and 19b Reporting requirements for fund distributions |
— | At the direction of DoubleLine, JPM to prepare dividend calendars |
◾ | Survey Reporting |
— | Standard ICI, Morningstar, Lipper, Imoneynet |
◾ | Additional Reporting Support |
— | Provision of data to support Form 13F Reporting and 13G Reporting |
— | Provision of data and filing Form 24F-2 Reporting |
— | Preparation and dissemination of vendor/trustee 1099-Misc Forms annually |
— | Calculation of data to support Financial Statements (Portfolio Turnover and Expense Ratios) |
— | Provision of data to support Prospectus and SAI updates |
— | Provision of data to support Annual 15-C Reporting |
◾ | Fund Performance |
— | Calculate & provide NAV total return performance across standard time periods |
— | Perform Monthly NAV and market value-based returns for close end funds |
— | After-tax (pre/post liquidation) performance if applicable |
— | Gross of fee & unsubsidized yield reporting (without waivers) |
— | Market price return performance calculations for ETFs |
— | Monthly Net and Gross Return |
Tax Services
◾ | Fiscal Tax Provisions: Prepare Fiscal Tax Provisions by performing specific book/tax adjustments |
◾ | PFICs and CFCs |
— | Identification is the responsibility of the Fund |
— | JPM will rely upon PFIC identifications made by Fund, or its external advisor/vendor |
— | Client can avail themselves of 3rd party vendors for the identifications of PFICs, such as the EY database; the client would be required to engage the 3rd party vendor for this service |
— | Determine PFIC positions in conjunction with income and excise tax distributions |
◾ | Annual Shareholder Reporting |
— | Calculate the tax character of distributions for each calendar year for annual tax information reporting under IRC, e.g. Form 1099-DIV to include Standardized ICI Primary, ICI Secondary and NRA layouts |
◾ | Financial Statement Support- Preparation and Review of: |
— | ROC SOP disclosure |
— | Tax footnote disclosure |
◾ | Excise Tax Provisions |
◾ | Tax Return Preparation |
— | Tax Return Preparation Service Level 1 |
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o | Prepare schedules necessary to support preparation of applicable annual federal income tax, state income tax, local income tax and federal excise tax returns |
— | Tax Return Preparation Service Level 2 (Additional Fees Apply) |
o | Prepare applicable annual federal income tax returns, state income tax returns, local income tax returns, federal excise returns, and associated extensions |
Compliance Reporting Services
◾ | Standard Compliance Reporting |
— | Exception based reporting service that detects potential warnings and violations against pre-agreed investment guidelines and regulatory requirements. |
◾ | Standard Testing Included with Service |
— | Rules extracted from fund specific investment guidelines (i.e. Prospectus, Declaration of Trust, etc..) |
— | 1940 Act Compliance Monitoring: |
o | Investment Company Names 35(d)-1 |
o | Portfolio Diversification 5(b)-1 |
o | Industry Concentration 8(b)-1 |
o | Investment Company Issuers 12(d)-1 |
o | Insurance Company Issuers 12(d)-2 |
o | Securities-Related Issuers 12(d)-3 |
o | Fund of Funds 12(d)-4 |
o | Borrowing Provisions 18(f)-1 |
o | Illiquid Securities 22(e) |
o | Limited Derivatives User Testing 18(f)-4 |
— | IRS Subchapter M Diversification Testing: |
o | Diversification testing under Section 851(b)(3) for Mutual Funds |
o | Diversification testing under Section 817(h)(3) for Variable Annuities |
o | 50% Tax Exempt Test under Section 825(b)(5) for tax-exempt funds |
o | 90% Gross Income testing under Section 851(b)(2) |
◾ | CFTC 4.5 Testing |
Regulatory Services
◾ | Board Support |
— | Maintain annual Board and Committee calendars |
— | Prepare production calendars |
— | Collect, compile, and distribute Board materials, including electronic versions |
— | Prepare notice, agenda, resolutions, and Board memos for Board books |
— | Attend Board and Committee meetings, prepare and circulate minutes and prepare follow up lists |
◾ | Regulatory Filings |
— | Prepare and file with the SEC Registration Statement filings made on Form N-1A, including preparation of the Prospectus, SAI and Part C for the Fund(s), which shall include annual updates to the Registration Statements as well as Registration Statements for new Funds; |
— | Prepare and file with the SEC any supplements to the Prospectus and SAI for the Fund(s). |
— | Prepare and file with the SEC Registration Statement-related filings, including Rule 497(c), Rule 497(j) and Rule 497(k) filings. |
— | Prepare and coordinate filing of Form N-PX |
— | Prepare and file correspondence and any other required communications with the SEC related to the regulatory filings identified above |
— | File fidelity bonds prepared by the Trust’s insurance providers with the SEC, if requested. |
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Appendix A to Schedule 1
NET ASSET VALUE ERROR CORRECTION POLICY & PROCEDURES
1. | Definitions |
As used in the Schedule to which this Exhibit 3 is attached, the following terms shall have the meaning hereinafter stated:
“Fund” means an investment fund for which X.X. Xxxxxx provides NAV calculation services under the Agreement.
“Fund Benefit” means a situation where a Fund has either paid insufficient redemption proceeds as a result of an understatement of NAV or received excessive subscription proceeds as a result of an overstatement of NAV. When such a Fund Benefit occurs, the individual Unitholders effecting transactions suffer a corresponding loss (a “Unitholder Loss”).
“Fund Loss” refers to a situation where a Fund has either paid excessive redemption proceeds as a result of an overstatement of the NAV or received insufficient subscription proceeds as a result of an understatement of the NAV. When such a Fund Loss occurs, the individual Unitholders effecting transactions received a corresponding benefit.
“NAV” shall mean the net value of a Fund’s assets and liabilities.
“NAV Error” is defined as one or more errors in the computation of net asset value which, when considered cumulatively, result in a difference between the originally computed NAV and the corrected NAV of at least USD 0.010 (one cent) per Unit. This computation is based upon the actual difference and is not based upon any rounding of the NAV.
“NAV Error Period” comprises those days during which a NAV Error existed.
“Net Fund Loss (Benefit) Amount” means an amount equal to the difference between (i) the aggregate amount of Fund Losses less (ii) the aggregate amount of Fund Benefits arising out of a given NAV Error. This amount shall be a “Net Fund Loss Amount” when a positive number and a “Net Fund Benefit Amount” when a negative number.
“Per Unit NAV” shall mean the result obtained by dividing a Fund’s NAV by the number of existing Units of the Fund. In determining Unit value, fractions will be taken to two or four decimal places, as agreed upon with the Customer. Unit value shall be determined as of each valuation date before taking into account additions to and withdrawals from the Fund occurring as of such valuation date.
“Per Unit NAV Error” is the difference between the originally computed per Unit NAV, and the amount that would have been computed had the errors not occurred.
“Unitholder” means a holder of one or more Units.
“Units” means the units or shares issued by the Fund.
The term “responsible person” means one or more persons who, by virtue of negligence, fraud, or willful misconduct, caused or contributed to an NAV Error.
2. | General Principles |
X.X. Xxxxxx shall not be liable for any Unitholder Loss, Fund Loss or Net Fund Loss Amount in the absence of X.X. Xxxxxx’x negligence. X.X. Xxxxxx shall not be liable for (i) the accuracy or completeness of any information provided to X.X. Xxxxxx by the Investment Adviser or any Information Provider, (ii) values stated by the trustee of any group trust, including common and collective funds (each, a “Group Trust”), which shall be reported at the value stated by the trustee of the Group Trust
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(other than when X.X. Xxxxxx is the trustee), (iii) the net asset value or other unit or share value as announced by any limited partnership, limited liability company, investment company, or other fund or its operator, (iv) any redemption fees, surrender charges or similar fees or charges imposed on any investment held by the Fund; or (v) NAV errors, as described in Section 3(a) below.
3. | Error Correction Procedures |
The following procedures will be utilized by X.X. Xxxxxx with respect to NAV error corrections:
(a) | If the error in the computation of the net asset value is less than USD 0.010 (one cent) per Unit, no action shall be taken. |
(b) | If a Per Unit NAV Error is less than 1⁄2 of 1% (one half of one percent) of the originally computed Per Unit NAV, X.X. Xxxxxx, on behalf of the Fund, will determine whether total Fund Losses exceeded total Fund Benefits for the NAV Error Period. If the Fund incurred a Net Fund Loss Amount, the Customer will be responsible for obtaining reimbursement for such loss from the responsible person or persons. If the Fund had a Net Fund Benefit Amount, no action needs to be taken; however, such Net Fund Benefit Amount should not be carried forward to any analyses performed in the future for other NAV Errors that may arise. |
(c) | If the Per Unit NAV Error equals or exceeds 1⁄2 of 1% (one half of one percent) of the originally computed Per Unit NAV, 1) account adjustments should be made to compensate Unitholders for Unitholder Losses, and 2) the Customer will be responsible for obtaining reimbursement for such loss from the responsible person or persons for Fund Losses. |
(i) | With respect to individual Unitholder Losses, the Customer will be responsible for causing the Fund (or responsible party) to pay to individual Unitholders any additional redemption proceeds owed and either refund excess subscription monies paid or credit the Unitholder account as of the date of the NAV Error, for additional Units. Nevertheless, no correction of a given individual Unitholder account shall be made unless the applicable Unitholder Loss for such Unitholder equals or exceeds a de minimis amount of USD 25 (twenty-five dollars). |
(ii) | With respect to Fund Losses, the Customer will be responsible for causing either the responsible person or persons or the individual Unitholders to reimburse the Fund for the amount of the Fund Losses. (Note that there is no netting of Fund Losses (as described in (b) above) where the error equals or exceeds 1⁄2 of 1% (one half of one percent) of NAV, to the extent benefits were paid out by the Fund to Unitholders as account adjustments). |
(d) | In the case of an NAV Error that fluctuates above and below 1⁄2 of 1% (one half of one percent), individual Unitholder adjustments should be effected for those days where the NAV Error was equal to or exceeded 1⁄2 of 1% (one half of one percent). With respect to the remaining days, the Fund level process described above in Section 3(a) above shall apply. |
(e) | If there is a subsequent discovery of an error which affects a NAV Error Period that had previously been corrected in the manner described above, the subsequently discovered NAV Error should be analyzed in isolation without taking into consideration the previously corrected NAV Errors. |
(f) | In cases where an NAV Error (as described in (c) above) has occurred, the Customer, upon X.X. Xxxxxx’x request, will instruct the Transfer Agent to reprocess transactions and to adjust each Unitholder’s Units upwards or downwards accordingly, at the expense of the responsible person or persons. If the Transfer Agent does not agree to reprocess transactions resulting from an NAV Error for which X.X. Xxxxxx is a |
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responsible person, X.X. Xxxxxx’x liability will be limited to the amount it would have been liable for had the reprocessing occurred. |
(g) | In cases where X.X. Xxxxxx is not the responsible person with regard to an NAV Error, X.X. Xxxxxx shall be entitled to reasonable compensation from the Customer or the Fund for the work it performs with respect to the remediation of the NAV Error. |
(h) | In cases where X.X. Xxxxxx is a responsible person with regard to an NAV Error, but not the sole responsible person and the other responsible persons were not engaged by X.X. Xxxxxx, the Customer or the Fund, to the extent customary under industry practice, shall seek recovery from each such responsible person, for its proportional share of the applicable Fund Loss, Net Fund Loss Amount or Unitholder Loss, as applicable. |
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