Exhibit 10.20
CONFIDENTIAL TREATMENT REQUESTED. CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE
BEEN REDACTED AND HAVE BEEN SEPARATELY FILED WITH THE COMMISSION.
E-MAIL SERVICES AGREEMENT
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THIS E-MAIL SERVICES AGREEMENT ("Agreement") is made as of the 19th day of
March, 1998, by and between CRITICAL PATH, INC., a corporation
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having its principal place of business at 000 Xxxxx Xxxxxx, Xxx Xxxxxxxxx, XX
00000 ("CF"), and NTX, INC. also doing business as "TABNet," a California
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corporation, having a principal place of business at 0 Xxxxxxxxx Xxxxx, Xxxx, XX
00000 ("TABNet").
RECITALS:
A. CP provides Internet e-mail services, such as Web-based e-mail
reader, spam blocking, virus scanning and protection, integrated fax and voice-
messaging technologies, permanent archiving and secure certified e-mail delivery
to its customers.
B. TABNet provides Internet web site hosting services including web site
design and hosting and domain name services (collectively, the "TABNet
Services") to its customers.
C. subject to the terms and conditions of this Agreement, the parties
desire that CF host e-mail services for TABNet which TABNet may resell to its
customers as part of the TABNet Services.
NOW, THEREFORE, in consideration of the mutual covenants contained in this
Agreement, the parties to this Agreement agree as follows:
1. Definitions.
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1.1 "Advertising Revenues" shall mean the revenue received by either party
from advertisements included on the Web Mail Page, less any commissions,
credits, or refunds paid with respect to such revenues.
1.2 "CP System" means CP's e-mail messaging system through which CF
provides the E-mail Hosting Services.
1.3 "E-mail Hosting Revenues" shall mean all gross revenue of TABNet from
sales of the E-mail Hosting Services to TABNet Customers.
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1.4 "E-mail Hosting Services" shall mean the e-mail hosting services
provided by CP to TABNet for resale to TABNet Customers as part of the TABNet
Services, as more fully described in Section 3 below.
1.5 "Intellectual Property Rights" shall mean any and all Patents,
copyrights, mask works, trade secrets and other intellectual property rights
(other than trademarks.) in any country of the world or contract rights having
the equivalent effect.
1.6 "TABNet Customer" shall mean each of TABNet's customers who receive the
E-mail Hosting Services as part of the TABNet Services.
1.7 "Web Mail Page" means TABNet's web mail page available through the CP
System as part of the E-mail Hosting Services.
1.8 Basis of Agreement; Parties' Relationship. Under the terms and
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conditions of this Agreement, CP shall provide, and TABNet hereby accepts, the
E-mail Hosting Services which TABNet may resell to its Customers as part of the
TABNet Services. Nothing contained in this Agreement is intended or is to be
construed to constitute CP and TABNet as partners or joint venturers or either
party as an agent of the other, except as otherwise expressly provided herein.
2. Provision o:11 E-mail Hosting Services.
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2.1 Exclusivity During the term of this agreement, TABNet agrees that CP
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shall be the sole "outside vendor" of e-mail hosting services that TABNet
resells to TABNet Customers as part of the TABNet Services. TABNet shall retain
the right to sell its own e-mail services to its Customers. TABNet agrees that
the parties shall share the E-mail Hosting Services Revenues as provided in
Section 4 below.
2.2 Scope of Services.
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2.2.1 Basic: Services. The E-mail Hosting Services shall include e-
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mail hosting, server and network maintenance, second-level support to
TABNet during CP's then current hours of support, set up and web-based e/~
/mail client. The CP Services and Charges Schedule, attached hereto as
Exhibit A and made a part of this Agreement by reference, specifies the
basic services to be provided by CP to TABNet under this Agreement. The
parties may agree that additional E-Mail Hosting Services shall be provided
to TABNet under this Agreement. Any such additional Services must be listed
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on the applicable Order Schedule, and TABNet shall pay any additional fees
required by CP.
2.2.2 JFAX Services. The E-mail Hosting Services also currently
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include the services provided by CP's supplier, XXXX.XXX (the "JFAX
Services"). The CP/JFAX Services Order Schedule, attached hereto as Exhibit
B, is the agreement which TABNet must fill out in order to qualify as a
JFAX Services Distributor under this Agreement. XXXX.XXX has sole
discretion to accept or reject TABNet's application for JFAX Services. If
approved by XXXX.XXX, TABNet customers shall pay directly to XXXX.XXX all
applicable JFAX Services fees. Notwithstanding any other provision of this
Agreement, the JFAX Services may be modified, discontinued or terminated,
and the JFAX Services fees may be modified, under this Agreement by
XXXX.XXX at any time at XXXX.XXX's discretion.
2.3 Customer Information. TABNet shall provide to CP information and
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materials ("Customer Information") necessary for CP to transition the TABNet
Customer's current e-mail system to the CP System. The Customer Information
shall include at a minimum the domain name, e-mail addresses and passwords of
each of the TABNet Customers. Each party shall work with the other as reasonably
requested 1;o assist in achieving a smooth transition that is transparent to the
TABNet Customers. Upon receipt of all Customer Information from TABNet for each
TABNet Customer, CP shall have a reasonable period of time to perform the set-up
and other initial services before such TABNet Customer will have access to the
CP System. Once transitioned, TABNet shall be responsible for, during the term
of this Agreement: (a) front-line services to and support of TABNet Customers;
(b) the addition, deletion and modification of TABNet Customers' e-mail
accounts; (c) the creation of workgroups, discussion lists, hell, letters and
similar functions; (d) designating an e-mail administrator to act as the primary
contact with CP's customer support center; (e) providing and maintaining all
communications equipment and materials, including hardware, software and
telephone service, necessary for access to the World Wide Web and the E-mail
Hosting Services; and (f) notifying CP of any changes that may affect the E-mail
Hosting Services or the CP System, including any hardware or software upgrades.
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2.4 E-mail Storage and CP's Rights.
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2.4.1 Storage Capacity. Each TABNet Customer shall have the disk
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storage capacity of 2.5 Mb per mailbox. TABNet may purchase from CP
additional space upon payment of additional fees. If TABNet or any TABNet
Customer exceeds the maximum permitted storage space, CP reserves the right
to delete e-mail messages from the affected mailboxes, at CP's discretion.
2.4.2 Privacy. CP has a corporate policy to respect the privacy of its
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customers and their e-mail messages that are transmitted through the CP
System or by means of the E-mail Hosting Services. CP will only access and
disclose information as necessary to comply with applicable laws and
government requests, to provide the E-mail Hosting Services, to operate or
maintain its systems or to protect itself or its customers.
2.4.3 Disclosure by Law. If required by law, rule, regulation or court
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order, CP may make available TABNet or any TABNet Customer's account
information to the appropriate authorities. TABNet acknowledges that CP may
be required to make registrations and provide administrative reports, which
are public in nature, relating to Internet use and related services
provided under this Agreement.
2.5 Terms of Use.
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2.5.1 Provision to TABNet customers. TABNet hereby agrees that it will
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resell and make the E-mail Hosting Services available to TABNet Customers
only pursuant to the Terms of Use attached to this Agreement as Exhibit C
or under similar terms and conditions as agreed to in advance by CP. CP may
modify from time to time Exhibit C by providing notice to TABNet as
provided in this Agreement.
2.5.2 No Commercial Use. TABNet agrees that it will not resell, make
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commercial use of, or otherwise generate income from, the E-mail Hosting
Services or the CP System, other than making the E-mail Hosting Services
and CP System available to TABNet Customers as part of the TABNet Services
or obtaining advertising to be included on its Web Mail Page as permitted
under the terms and conditions of this Agreement.
2.5.3 TABNet's Responsibilities. TABNet agrees to use the CP Services
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and the CP System only for lawful purposes, in compliance with all
applicable laws, rules and regulations, including any Internet regulations
or policies and applicable export laws. TABNet is responsible for all use
of its account, whether or not it specifically knows or
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consents to such use. If TABNet suspects unauthorized use of its account,
TABNet shall immediately notify CP. TABNet and TABNet Customers are
responsible for maintaining the confidentiality of their passwords. Sharing
of passwords is not permitted. While the use of aliases is permitted,
TABNet may not forge header or address information.
2.5.4 Illegal Uses Prohibited. TABNet is prohibited from storing,
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distributing or transmitting any unlawful materials through the CP System.
TABNet agrees that it will not use the CP System or otherwise use the CP
Services to transmit or disseminate: (i) advertising, chain letters, spam,
junk mail or any other type of unsolicited e-mailing (whether commercial or
informational) to persons or entities that have not agreed to be part of
such mailings; (ii) harassing, libelous, abusive, threatening, obscene or
otherwise objectionable materials or materials which infringe or violate
any third party's copyright, trademark, trade secret, privacy or other
proprietary or property right ; or (iii) viruses or other harmful,
disruptive or destructive files. TABNet may not use, or attempt to access,
E-mail Hosting Services that TABNet has not ordered or for which TABNet has
agreed to pay. TABNet agrees that it will not use or attempt to use another
person's or entity's account, service or system without authorization from
the owner, nor will TABNet interfere with the security of, or otherwise
abuse, the CP System, CP's system resources or accounts, or any network or
another user's use or enjoyment of the E-mail Hosting Services, the CP
System or similar services.
2.5.5 Modification. CP may modify this Section from time to time by
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providing notice to TABNet as provided below.
2.6 Suspension or Termination. In the event that CP determines that any
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TABNet Customer has violated or is violating the Terms of Use, CP shall notify
TABNet, and the parties shall use best efforts to promptly resolve the issue.
Notwithstanding the foregoing, if CP reasonably determines that such
notification and efforts would result in a delay that may be harmful to CP or
its interests, CP reserves the right to immediately suspend or terminate the
provision of E-mail Hosting Services to such TABNet Customers. In such event, CP
shall provide notice to TABNet of such termination or suspension, as soon as
reasonably possible thereafter, and the parties shall use best efforts to
resolve the issue if necessary.
2.7 Problems, Resolutions and Suggestions. TABNet shall inform CP of
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problems encountered and resolutions thereof with regard to the E-mail Hosting
Services provided under this Agreement. TABNet shall also communicate promptly
to CP in writing any and all modifications, design changes or improvements of
the Fmail Hosting Services suggested by any TABNet Customer, or by any employee
or agent of TABNet. CE shall be the sole and exclusive owner of all such
information.
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2.8 Modification of Services. CP reserves the right to modify or
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discontinue certain features or functionality of its E-mail Hosting Services
from time to time. However, if CP intends to modify its E-mail Hosting Services
in a way that, in CP's opinion, would significantly affect TABNet Customers' use
of or ability to use such E-mall Hosting Services, then CP shall provide
reasonable prior notice to TABNet of any such modification, no less than sixty
(60) days.
2.9 Advertisements on Web Mail Page. Either party may solicit third parties
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for advertisements to be included on the Web Mail Page. The parties shall share
in the Advertising Revenue resulting therefrom as provided in Section 4 below.
Each party shall be solely responsible for all obligations, liabilities and
duties!{ under any and all agreements with third parties with regard to such
advertisements, unless otherwise expressly agreed in writing by the other party.
3. Pricing and Payment.
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3.1 Pricing. CP's charges for the e-mail Hosting Services and the parties'
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respective shares in the Advertising Revenues shall be as specified on Exhibit
A.
3.2 Payment.
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3.2.1 TABNet shall pay the up-front charges upon execution of this
Agreement, as provided in Exhibit A.
3.2.2 within twenty (20) days of the end of each month, TABNet shall
remit to C{? a payment for CP's monthly fees as specified in Exhibit A.
Specifically, these fees include the following: (i) fifty percent (50%) of
the E-mail Hosting Services Revenues received by TABNet for its POP
accounts fox the previous month; (ii) $.50 per mailbox under TABNet's free
web mail and "catch all" accounts as part of the E-mail Hosting Services
Revenues for the previous month; (iii) thirty percent (30%) of the greater
of TABNet's revenue or the suggested list price for value-added features,
as specified in Exhibit A; and (iv) thirty percent (30%) of the Net
Advertising Revenue received by TABNet during the preceding month. If, in
prior remittances, TABNet included revenues in the calculation of the e-
mail Hosting Revenues or Advertising Revenues, as to which during the
preceding month TABNet granted credits or refunds, then TABNet may reduce
the E-mail Hosting Revenues or Advertising Revenues, as applicable, by the
amount of any such credits or refunds. In addition, if during the previous
month, CP performed any work on the branding of the Web Mail Page as
provided in Exhibit A, TABNet shall include the applicable fees for such
work in the next month's payment.
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3.2.3 within forty-five (45) days of the end of each calendar quarter
(i.e., each three-month period ending March, June, September and December),
CP Shall remit to TABNet its commission for re-selling JFAX Services to
Customers as specified in Exhibit B. Actual commission payments to TABNet
are conditioned upon such payment exceeding $200. Commissions due to TABNet
that are less than $200 will be accumulated until the total commission due
TABNet exceeds $200.
3.3 Reports. Each party shall submit with each of its payment to the other
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party a detailed report of the calculation of each such payment. Each report
shall include, at a minimum, a list of customers to which the payment relates
and a detailed explanation of the expenses subtracted from the revenues.
3.4 Audit Rights. TABNet will retain records relevant to its calculations
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of the payments described in this Section above during the term of this
Agreement and for a two (2) year period thereafter. CP shall have the right, at
its expense, acting through a certified public accountant, to examine and audit
such records at all reasonable times, on at least ten (10) days notice to
TABNet, but no more than once every six (6) months. If such audit reveals an
underpayment of five percent (5%) or more, then TABNet shall pay the full costs
of the audit and shall remit immediately the full amount due.
3.5 Late Payments. Late payments under this Agreement shall be subject to
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interest from the date due at a rate that is the lower of, (a) one percent (1%)
per month from the date due; or (b) the maximum rate permitted by law.
3.6 TABNet's responsibilities. All amounts payable hereunder are exclusive
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of any sales, use, excise, property or any other taxes associated with the
provision of E-mail Hosting Services or of TABNet's or TABNet Customers' access
to or use of the CP System. TABNet is responsible for payment of any and all
such taxes (excluding taxes based on CP's net income). TABNet shall be
responsible for payment of all amounts owed to CP under this Agreement,
regardless of TABNet's receipt of payment from TABNet Customers for the E-mail
Hosting Services.
4. Proprietary Rights.
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4.1 CP Ownership. CP shall be the sole owner of all rights and interests in
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and to the E-mail Hosting Services, and all Intellectual Property Rights
therein, including without limitation the trademarks, service marks and
tradenames used by CP to market or advertise the CP Services (the "XX Xxxxx").
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4.2 License of XX Xxxxx. subject to the terms and conditions of this
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Agreement, CP grants to TABNet a nonexclusive, nontransferable, royalty-free,
worldwide right to use the XX Xxxxx, as defined in Section 5.1 above, solely for
the purpose of marketing and reselling E-mail Hosting Services to TABNet
customers. TABNet shall use the XX Xxxxx in accordance with the trademark usage
guidelines or other policies that CP may provide to TABNet from time to time.
TABNet shall provide or make available to CP and obtain CP's prior approval of
all such uses of the XX Xxxxx (including, without limitation, links from
TABNet's web site). TABNet shall not adopt any trademark, trade name, or service
xxxx that is confusingly similar to the XX Xxxxx. TABNet acknowledges that CP
owns the XX Xxxxx, and all use of the XX Xxxxx by TABNet shall inure solely to
the benefit of CP.
5. Disclaimer of Warranties.
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5.1 THE E-MAIL HOSTING SERVICES ARE PROVIDED BY CP TO TABNET AND TABNET
CUSTOMERS "AS IS." CP AND ITS SUPPLIERS MAKE NO WARRANTY OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, REGARDING THE EMAIL HOSTING SERVICES AND SPECIFICALLY
DISCLAIM THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
AGAINST INFRINGEMENT, TO THE MAXIMUM EXTENT POSSIBLE BY LAW.
5.2 CP and its suppliers make no warranties regarding the quality,
reliability, timeliness or security of the E-mail Hosting Services or the CP
System or that the E-mail Hosting Services or the CP System will be
uninterrupted or error free. CP and its suppliers assume no responsibility or
liability for the deletion or failure to store, or to store properly, e-mail
messages.
5.3 TABNet and TABNet customers assume the entire risk in downloading or
otherwise accessing any data, files or other materials obtained from third
parties as part of the E-mail Hosting Services or by means of the CP System, and
TABNet and TABNet Customers shall be solely responsible for any damage to
TABNet's or TABNet Customer's computer system, hardware, software, or loss of
data that may result from such downloading or accessing, even if TABNet or
TABNet Customer has paid for virus protection services from CP.
5.4 TABNet shall have no right or authority to, and TABNet hereby expressly
agrees that it will not, alter, enlarge or limit the representations or
warranties regarding the E-mail Hosting Services. TABNet shall be solely
responsible for any warranties provided to TABNet Customers with respect to the
E-mall Hosting Services.
6. Limitation of Liability.
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6.1 IN NO EVENT SHALL EITHER PARTY, OR ITS SUPPLIERS, BE LIABLE TO THE
OTHER PARTY, OR TO ANT CUSTOMER OF THE OTHER PARTY, WITH RESPECT TO ITS
OBLIGATIONS UNDER OR RISING OUT OF THIS AGREEMENT FOR CONSEQUENTIAL, EXEMPLARY,
INDIRECT, SPECIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
PROFITS, EVEN IF THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
6.2 CP shall not he responsible for any interruptions or disruptions in the
CP Services caused by TABNet's or Customer's hardware or software.
6.3 TABNet agrees to waive and hold CP harmless from any claims relating to
any action taken by CP as part of its investigation of a suspected violation of
this Agreement or as a result of its conclusion that a violation of this
Agreement has occurred. The foregoing includes any damages as a result of
removal of materials from the CP System or for any suspension, restriction or
termination of TABNet's account.
6.4 In the event of disruption of the E-mail Hosting Services for a
continuous period longer than twenty-four (24) hours, TABNet's sole remedy shall
be refund of a pro rata portion of the price paid for the E-mail Hosting
Services during such period of disruption. CP's entire liability, and TABNet's
and TABNet Customers' entire and exclusive remedy, under this Agreement for any
damages from any cause whatsoever, regardless of form or action, whether in
contract, negligence or otherwise, shall in no event exceed an amount equal to
the price paid for the E-mail Hosting Service out of which the claim arose.
7. Confidential Information.
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7.1 "Confidential Information" means any and all technical and non-
technical information, including patent, copyright, trade secret, and
proprietary information, techniques, algorithms, and software programs, related
to the current future and proposed products and services of each of the parties,
including\\ without limitation, the party's respective information concerning
research, engineering, finance, purchasing, manufacturing, customer lists,
business forecasts, sales and merchandising, and marketing plans.\\
7.2 Obligations Each party acknowledges that, in the course of performance
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under this Agreement, it may obtain Confidential Information of the other
party. Each party agrees that it shall at all times, both during the term
of this Agreement and for a period of five (5) years thereafter, keep and
hold such Confidential Information in the strictest confidence, and shall
not, without the other party's prior written consent, use such Confidential
Information for any purpose, except in performance of its duties under this
Agreement. Neither party shall disclose,
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any of the Confidential Information to any person or entity without the
disclosing party's prior written consent, other than to the receiving party's
employees who have agreed to receive it under terms at least as restrictive as
those specified in this Agreement. The obligations of this Section shall survive
the termination of this Agreement. Further, neither party shall disclose any of
the terms and conditions of this Agreement to any person or entity whatsoever
other than legal counsel, except as such disclosure may be required for
accounting or tax reporting purposes or as otherwise may be required by law, or
as otherwise permitted in this Agreement; provided, however, that TABNet shall
give CP prior notice of any such disclosure so that CP may seek a protective
order preventing such disclosure.
7.3 Exceptions. The obligations of confidentiality under this Section shall
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not apply to the extent that the receiving party can demonstrate:
7.3.1 The disclosed information at the time of disclosure is part of
the public domain;
7.3.2 The disclosed information became part of the public domain, by
publication or otherwise, except by breach of the provisions of this
Agreement;
7.3.3 The disclosed information can be established by written evidence
to have been in the possession of the disclosing party at the time of
disclosure or to have been independently developed by employees of the
receiving party who did not have access to the Confidential Information of
tire disclosing party; or
7.3.4 The disclosed information is received from a third party not
under a duty of confidentiality to the non-disclosing party without similar
restrictions and without breach of this Agreement.
8. Indemnification.
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8.1 TABNet's Indemnity. TABNet agrees to defend, indemnify, and hold CP
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harmless from and against any claims, losses, actions, demands or damages,
including attorney's fees, resulting from (i) TABNet's or any TABNet Customer's
violation or breach or alleged violation or breach of any of the provisions of
this Agreement, (ii) from TABNet's or any TABNet Customer's transmission of any
materials or contents through the CP System or by means of the E-mail Hosting
Services, or from any and all use of TABNet's account with or without TABNet's
knowledge or consent (iii) TABNet's agreement or relationship with any and all
third parties relating to the advertisements solicited by TABNet for the Web
Mail Page; or (iii) any act, emission, negligence, or performance under this
Agreement by TABNet, its customers, agents or representatives.
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8.2 CP's Indemnity. CP shall defend and indemnify TABNet and hold it
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harmless from any and all claims, losses, actions, demands or damages,
including, but not limited to, reasonable attorneys' fees resulting from any
act, omission, negligence, or performance of this Agreement by CP or its agents
or representatives. This indemnity shall not apply to the extent the portion of
such claim, liability, loss, cost, damage or expense is the result of the
negligence or willful misconduct of TABNet, its customers, agents or
representatives.
8.3 The indemnity obligations set forth in this Section 9 are contingent
upon the party seeking indemnification: (a) giving prompt written notice to the
indemnifying party of any such claim(s); (b) having sole control of the defense
or settlement of the claim; and (e) at the indemnifying party's request and
expense, cooperating in the investigation and defense of such claim(s).
9. Term and Termination.
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9.1 Term. This agreement shall be effective as of the date first above
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written and shall continue in effect for one (1) year from such date, unless
sooner terminated in accordance with this Section. This Agreement will renew
automatically for successive one (1) year periods unless either party gives the
other party at least sixty (60) days notice, prior to the end of the then-
current term, of its election not to renew the Agreement.
9.2 Termination for Convenience. Notwithstanding the foregoing, either
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party may terminate this Agreement at any time and for any reason, without
penalty of any kind, upon ninety (90) days prior written notice to the other
party.
9.3 Termination for Breach. Notwithstanding the foregoing, upon the
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occurrence of any of like following events, either party may terminate this
Agreement immediately by giving to the other party written notice of such
termination (a) the other party materially breaches or defaults in any of the
material terms or conditions of this Agreement (the parties agree that
noncompliance by TABNet with any of the terms and conditions of Section 3.5
above shall constitute a material breach); (b) the other party ceases to exist
as a business entity, or otherwise terminates or significantly limits its
business operations; (c) the other party is liquidated, dissolved, reorganized,
merged, sells substantially all of its assets, has entered into receivership or
changes its management voting control or corporate form; (d) the other party
fails to secure or renew any license or permit necessary for the conduct of its
business, or if any such license is revoked or suspended for any reason; (e) the
other party makes any assignment for the benefit of creditors; or (f) the other
party is insolvent or enable to pay its debts as they mature in the ordinary
course of business, or if there are any proceedings instituted by or against the
other party in bankruptcy or under any insolvency laws or for reorganization,
receivership or dissolution.
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9.2 Effect of Termination. Upon any termination of this Agreement, (a) CP
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shall immediately cease providing all E-mail Hosting Services, and TABNet and
Customers shall no longer have access to the CP System or to stored e-mail
messages on the CP System; (b) CP shall delete all stored e-mail messages of
TABNet and TABNet Customers on the CP System; (c) CP shall immediately invoice
TABNet for all unpaid! fees for E-mail Hosting Services provided to TABNet; and
(d) except in the event of termination for TABNet's breach, CP shall reasonably
assist TABNet in the migration of its e-mail system back to its setup in
existence before the Effective Date of this Agreement. TABNet shall return to CP
all Confidential Information and all other CP information and material
concerning CP and/or the CP Services or the CP System, and all copies thereof,
in the possession, custody or control of TABNet.
9.3 Survival. Exhibit A and Section 3 (as to amounts accrued but not yet
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paid), and Sections 1,4, 4, 5, 6, 7, 8, 9.2, 9.3, and 10 shall survive any
expiration or termination of this Agreement.
10. Miscellaneous.
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10.1 Injunctive Relief. Each party agrees that in addition to any other
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rights and remedies available to the other party for any breach of this
Agreement, the nonbreaching party shall be entitled to enforce the breaching
party's obligations by court injunction.
10.2 Severability. If any provision of this Agreement shall be declared
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invalid, illegal or unenforceable, such provision shall be reformed only to the
extent necessary to effect the original intention of the parties, and all
remaining provisions shall continue in fall force and effect
10.3 Binding Effect. This Agreement shall be binding upon and inure to the
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benefit of the subsidiaries, affiliates, successors and permitted assigns of the
parties to this Agreement.
10.4 Assignment. TABNet may not transfer, sublicense or otherwise assign
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this Agreement or an), of its rights or obligations hereunder without CP's prior
written consent. Any attempt assignment by TABNet without such Consent shall be
void.
10.5 Entire Agreement. This Agreement, together with all Exhibits and any
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Schedules accepted by CP, constitutes the entire agreement of the parties with
respect to the subject matter of this Agreement. This Agreement supersedes any
and all agreements, either oral or written, between the parties to this
Agreement with respect to the subject of this Agreement. Except as otherwise
expressly provided herein, this Agreement may be modified only by a writing
signed by an authorized representative of CP. Any contrary or additional terms
or conditions in any
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forms provided by TABNet are specifically objected to by CP and shall not be
part of this Agreement.
10.6 Attorneys Fees. If any action at law or in equity including an action
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for declaratory relief or injunctive relief, is brought to enforce or interpret
the provisions of this Agreement, the prevailing party shall be entitled to
reasonable attorneys' fees in addition to any other relief to which the party
may be entitled.
10.7 Notices. Any notices to be given under this Agreement by either party
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to the other may be effected by personal delivery in writing or by mail,
registered or certified, postage prepaid with return receipt requested. Mailed
notices shall be addressed to the parties at the addresses appearing in the
introductory paragraph of this Agreement, but each party may change the address
by written notice in accordance with this paragraph. Notices delivered
personally will be deemed communicated as of actual receipt; mailed notices will
be deemed communicated as of three (3) days after mailing.
10.8 Dispute Resolution. Any dispute, controversy or claim concerning or
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relating to this Agreement, shall be resolved in the following manner:
10.8.1 The Parties shall use all reasonable efforts to resolve the
dispute through direct discussions. The senior management of each party
commits itself to respond promptly to any such dispute, controversy or
claim. If the parties are unable to resolve the dispute by such means then
either party may commence an arbitration pursuant to the Rules of
Commercial Arbitration of the American Arbitration Association ("AAA");
10.8.2 If tile parties cannot agree on a sole arbitrator, then there
shall be three (3) arbitrators. Each of the arbitrator(s) shall be neutral,
independent and impartial, and knowledgeable of the computer industry. If
there are three arbitrators, each side shall nominate one arbitrator, and
the two party-selected arbitrators shall attempt to select the third. If
the party-selected arbitrators are unable to select the third, then such
third arbitrator shall be appointed by the AAA. Any arbitrator may be of
any nationality. Each party shall bear its own legal costs unless the
tribunal shall provide otherwise. All proceedings and meetings referred to
in this Section shall take place at Santa Xxxxx County, California, or at
such other location as the parties may agree.
10.8.3 The arbitration proceedings contemplated by this Section shall
be as confidential and private as permitted by law. To that end, the
parties shall not disclose the existence, content or results of any
proceedings conducted in accordance with this Section, and materials
submitted in connection with such proceedings shall not be admissible in
any other, proceeding, provided, however, that this confidentiality
provision
13
shall not prevent a petition to vacate or enforce an arbitral award, and
shall not bar disclosures required by law. The parties agree that any
decision or award resulting from proceedings in accordance with this
Section shall have no preclusive effect in any other matter involving third
parties; and
10.8.4 Judgement on an arbitral award may be entered by any court of
competent jurisdiction, or application may be made to such a court for
judicial recognition and acceptance of the award and any appropriate order
including enforcement.
10.9 Choice of Law, Venue and Jurisdiction. This Agreement shall be
-------------------------------------
governed by and construed in accordance with the laws of the State of
California. Other than as set forth in Section 11.8 above, the parties consent
to the exclusive jurisdiction and venue of the California state courts (or
federal courts if there is exclusive federal jurisdiction) located in or serving
Santa Xxxxx County, California. Each party hereby waives its right to a jury
trial.
14
10.10 Further Assurances. Each party agrees to execute and deliver all
------------------
further instruments and documents, and shall take all further action that may be
necessary or desirable as reasonably requested by the other party to effectuate
the parties' intent under this Agreement.
IN WITNESS WHEREOF, the parties to this Agreement have executed and
delivered this Agreement as of the date first above written.
CRITICAL PATH, INC.
By_____________________________________
Its____________________________________
NTX, INC.
By_____________________________________
Its____________________________________
15
EXHIBIT A
---------
SERVICES AND CHANGES SCHEDULE
-----------------------------
This Services and Charges Schedule is attached to and made apart of the E-
mail Services Agreement between TABNet and Critical Path, Inc. (the "Agreement")
and is subject to the terms and conditions of the Agreement.
TABNet agrees to pay Critical Path the following amounts for the following
E-mail Hosting Services:
1. POP e-mail hosting: TABNet will pay to Critical Path a basic monthly
POP email hosting fee per mailbox - without any premium features - of
**** percent (****%) of TABNet's gross retail revenue (For example,
TABNet currently charges its Customers **** per POP mailbox per month
so the fee due Critical Path would be **** per mailbox per month).
2. Free web mail: TABNet may offer free ad-supported web mail through
certain other ventures with third parties. For Critical Path's
provision of E-mail Hosting Services in connection therewith, TABNet
will pay Critical Path **** per mailbox per month for such free
mailboxes (in addition to Critical Path's share of the Advertising
Revenues associated therewith, as provided in 5 below).
3. "Catch-all" e-mail hosting: For e-mail accounts other than POP or free
e-mail, TABNet will pay to Critical Path **** per mailbox per month.
4. Value added features: TABNet will pay to Critical Path the greater of
**** percent (****%) of the suggested retail price for each subscribed
service as listed below OR **** percent (****%) of TABNet's revenue
based on TABNet's retail charge to Customer for each subscribed
service.
Suggested Retail Price for Value-Added Features of the E-mail Hosting
Services:
----------------------------------------------------------------
Spam Blocking ****/Month/Mailbox
----------------------------------------------------------------
Virus Protection ****/Month/Mailbox
----------------------------------------------------------------
Postmarking, Certified Delivery ****/Month/Mailbox
----------------------------------------------------------------
Extra storage (> 2.5 Mb) ****/Mb/Month/Mailbox
----------------------------------------------------------------
1. Advertising Revenue: TABNet will pay to Critical Path **** percent
(****%) of TABNet's Advertising Revenues (including, without limitation,
Advertising Revenues obtained in connection with the free e-mail described in
paragraph 3 above).
2. Branding of Web Mail Page: TABNet will pay to Critical Path a onetime
fee of **** for Critical Path's branding the Web Mail Page. TABNet may
* CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO CERTAIN INFORMATION
CONTAINED IN THIS EXHIBIT. THROUGHOUT THIS EXHIBIT CONFIDENTIAL PORTIONS HAVE
BEEN OMITTED FROM THE PUBLIC FILING AND HAVE BEEN FILED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.
16
request one change to the look and feel of the Web Mail Page at no additional
charge. Any further requested changes will be chargeable at the rate of ****
each.
TABNet is authorized to resell the E-mail Hosting Services and agrees to
make payments to critical Path as provided herein.
Payment of Up-front Charges - Upon execution of the Agreement, TABNet shall
pay the Basic Monthly Fee for the first month under the Agreement for the number
of e-mailboxes initially ordered by TABNet and the fee for branding the Web Mail
Page.
Payment of Other Fees - All other fees are payable monthly in accordance
with this Schedule and the Agreement.
* CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO CERTAIN INFORMATION
CONTAINED IN THIS EXHIBIT. THROUGHOUT THIS EXHIBIT CONFIDENTIAL PORTIONS HAVE
BEEN OMITTED FROM THE PUBLIC FILING AND HAVE BEEN FILED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.
17
EXHIBIT B
---------
JFAX SERVICES ORDER SCHEDULE
----------------------------
This Order Schedule is placed by NTX, INC., a corporation ("TABNet") under
the E-mail Services Agreement dated _______________________ ("Agreement")
between TABNet and Critical Path, Inc. and is subject to the terms and
conditions of the Agreement.
FEES
----
All of the following amounts are charges per mailbox, unless otherwise
noted.
BASIC MONTHLY
SERVICE DESCRIPTION SIGN-UP FEES FEES USAGE FEES
----------------------------------------------------------------------------------
JFAX Fax and Voice to Email Service **** **** $.20 per message in
excess of 200
----------------------------------------------------------------------------------
Toll Free 888 service **** **** $.20 per message
----------------------------------------------------------------------------------
Fax and Voice to Email
----------------------------------------------------------------------------------
JFAX/Send Email to Fax Service **** ****
----------------------------------------------------------------------------------
JFAX/0perator Message access from Telephone **** **** $.10 per message
----------------------------------------------------------------------------------
Message Access From Web
Browser **** **** Included
----------------------------------------------------------------------------------
JFAX/Notify! Pager Notification of Message **** **** $.10 per message
Receipt
----------------------------------------------------------------------------------
SMS Notification **** **** $.25 per message
----------------------------------------------------------------------------------
Critical Path offers the JFAX voice and fax gateway to email box services
available to TABNet's Customers on a subscription basis. Critical Path will pay
TABNet an **** percent (****%) commission for all qualified and paying
subscribers to JFAX Services that are TABNet Customers who subscribe to and pay
for at least twelve (12) months of JFAX Services. Such commission shall be based
only on revenue actually paid by TABNet Customers to XXXX.XXX.
Pursuant to section 2 of the Agreement, TABNet's customers shall pay all
fees for JFAX Services, as provided herein, to XXXX.XXX directly at the
following address:
JFAX
00000 Xxxxxxxxx Xxxx, Xxxxx 000
Xxx Xxxxxxx, XX 00000
* CONFIDENTIAL TREATMENT HAS SEEN REQUESTED WITH RESPECT TO CERTAIN INFORMATION
CONTAINED IN THIS EXHIBIT. THROUGHOUT THIS EXHIBIT CONFIDENTIAL PORTIONS HAVE
BEEN OMITTED FROM THE PUBLIC FILING AND HAVE BEEN FILED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.
18
RIGHTS OF JFAXCOM
XXXX.XXX may modify, discontinue or terminate the JFAX Services and may
modify the fees for JFAX Services at any time.
By its signature on this JFAX Services Order Schedule, the authorized
representative of TABNet: agrees that the terms and conditions of the Agreement,
including those in this order Schedule, apply to all JFAX Services ordered by
TABNet under this Order Schedule.
NTX, INC.
By _____________________________________
Its ____________________________________
ACCEPTED BY:
CRITICAL PATH, INC.
By _____________________________________
Its ____________________________________
Date ___________________________________
19
EXHIBIT C
---------
TERMS OF USE
------------
Please read the following agreement carefully.
You must accept the agreement to be able to use TABNet's services.
1. Acceptance of Terms of Use
TABNet's mail service is provided free of charge to registered users (each,
a "User") under these Terms of Use. BY COMPLETING THE REGISTRATION PROCESS AND
CLICKING THE "I ACCEPT" BUTTON, YOU ARE INDICATING YOUR AGREEMENT TO BE BOUND BY
THESE TERMS OF USE. These Terms of Use are the entire agreement between you and
TABNet with respect to the services provided by TABNet.
2. Registration Information; Disclosure
User agrees that TABNet may disclose to third parties certain information,
in the aggregate, contained in users' registration applications, including
User's application. TABNet will not disclose Users name, address, e-mail address
or telephone number, without User's prior written consent, except to the extent
necessary or appropriate to comply with applicable laws or regulations or in
legal or administrative proceedings where such information is relevant. TABNet
reserves the right to terminate any User's account if TABNet learns that such
User has provided TABNet false or misleading registration information.
3. Modifications of these Terms of Use
TABNet may modify these Terms of Use from time to time in its sole
discretion. TABNet will provide User with reasonable notice of any such changes,
and User's continued use of TABNet's services will be deemed to constitute
User's acceptance of any such changes.
4. Modifications of TABNet Services
TABNet may modify or discontinue User's account or the TABNet services with
or without notice to User, without liability to User or any third party.
5. Contents of Messages
It is TABNet's policy to respect the privacy of its Users. TABNet does not
and cannot, monitor, censor or edit the contents of User's e-mail messages. User
alone is responsible for the contents of User's messages, and the consequences
of any such messages. User agrees that User will not use TABNet or its services
for chain letters, junk mail, "spamming", solicitations (commercial or non-
commercial) or any use of distribution lists to any person who has not given
specific permission to be included in such a process. User further agrees not to
use TABNet or its services to send any messages or material that are unlawful,
harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise
objectionable material of any kind or nature (including without limitation any
material that infringes or violates any third party's copyright, trademark, or
other proprietary or property right) or that encourages conduct that could
constitute a criminal offense, give rise to civil liability or otherwise violate
any applicable local, state,
20
national or international law or regulation. TABNet will only access and
disclose information as necessary to comply with applicable laws and government
requests, to provide the services, to operate or maintain its systems or to
protect itself or its suppliers.
TABNet reserves the right to terminate User's account if it becomes aware
and determines, in TABNet's sole discretion, that User is violating any of these
Terms of Use.
6. Account and Password
User is responsible for maintaining the confidentiality of its account
number and password. User shall be responsible for all uses of its account,
whether or not authorized by User. User agrees to immediately notify TABNet of
any unauthorized use of its account.
7. Disclaimer of Warranties
USER EXPRESSLY AGREES THAT USE OF TABNet SERVICES IS AT USER'S SOLE RISK.
TABNet SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TABNet DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NONINFRINGEMENT.
TABNet DOES NOT MAKE ANY WARRANTY THAT TABNet SERVICES WILL MEET USER'S
REQUIREMENTS, OR THAT TABNet SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR
ERROR FREE; NOR DOES TABNet MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE
OBTAINED FROM THE USE OF TABNet SERVICES OR AS TO THE ACCURACY OR RELIABILITY OF
ANY INFORMATION OBTAINED THROUGH TABNet SERVICES.
USER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR
OTHERWISE OBTAINED THROUGH THE USE OF TABNet SERVICES IS AT USER'S OWN
DISCRETION AND RISK AND THAT USER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO
USER'S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH
MATERIAL AND/OR DATA.
TABNet DOES NOT MAKE ANY WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED
OR OBTAINED THROUGH TABNet SERVICES OR ANY TRANSACTIONS ENTERED INTO BY USE OF
OR THROUGH TABNet SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY USER FROM
TABNet OR THROUGH TABNet SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE
HEREIN.
8. Limitation of Liability
TABNet AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING
21
FROM THE USE OR THE INABILITY TO USE TABNet SERVICES OR FOR THE COST OF
PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR
SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO
BY MEANS OF OR THROUGH TABNet SERVICES OR RESULTING FROM UNAUTHORIZED ACCESS TO
OR ALTERATION OF USER'S TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF TABNet OR
ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. E-mail Message Storage
TABNet will not assume any responsibility for the deletion or failure to
store e-mail messages.
10. Promotional Messages
TABNet and/or third parties may, from time to time, send e-mail messages to
User containing advertisements, promotions, etc. Such e-mail messages will be
sent to mailbox(es) other than User's Inbox or mailboxes created by User. TABNet
does not make any representation or warranty with respect to any such e-mail
messages or any goods or services which may be obtained from such third parties,
and User agrees that TABNet shall have no liability with respect thereto.
11. Indemnification
User agrees to indemnify and hold TABNet its suppliers and their respective
affiliates, officers, directors, employees and agents, harmless from any claim,
action or demand, including reasonable attorneys' fees, made by any third party
due to, arising out of or related to User's use of TABNet services or the
violation of these Terms of Use by User, including without limitation the
infringement by User, or any other user of User's account, of any intellectual
property or other right of any person or entity.
12. Applicable Law
These Terms of Use shall be governed by and construed in accordance with
the laws of the State of California, without giving effect to its conflict of
laws provisions.
13. Third Party Beneficiary
Critical Path, Inc., as a supplier of TABNet, shall be a third party
beneficiary of User's obligations under these Terms of Use and thus shall be
entitled to enforce those obligations against User as if a party to these Terms
of Use.
I ACCEPT/I DECLINE
22
