MASTER AGREEMENT FOR NETWORK SERVICES
Exhibit 10.31
EXECUTION COPY
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
CONFIDENTIAL TREATMENT REQUESTED UNDER
17 C.F.R. SECTIONS 200.80(b)(4), 200.83 AND 230.24b-2.
[*****] INDICATES OMITTED MATERIAL THAT IS THE
SUBJECT OF A CONFIDENTIAL TREATMENT REQUEST
FILED SEPARATELY WITH THE COMMISSION.
THE OMITTED MATERIAL HAS BEEN FILED
SEPARATELY WITH THE COMMISSION.
17 C.F.R. SECTIONS 200.80(b)(4), 200.83 AND 230.24b-2.
[*****] INDICATES OMITTED MATERIAL THAT IS THE
SUBJECT OF A CONFIDENTIAL TREATMENT REQUEST
FILED SEPARATELY WITH THE COMMISSION.
THE OMITTED MATERIAL HAS BEEN FILED
SEPARATELY WITH THE COMMISSION.
MASTER AGREEMENT FOR NETWORK SERVICES
Customer Name:
|
Clearwire Communications LLC | |
Address:
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0000 Xxxxxxxx Xxxxx | |
Xxxxxxxx, XX 00000 |
This Master Agreement for Network Services is entered into between SPRINT SOLUTIONS, INC., as
contracting agent on behalf of Sprint Communications Company L.P. and other applicable Sprint
affiliated entities providing the Products and Services (“Sprint”) and CLEARWIRE COMMUNICATIONS LLC
(“Clearwire” or “Customer”).
BACKGROUND
Sprint and other parties have entered into a Transaction Agreement and Plan of Merger dated as of
May 7, 2008 as amended (the “TA”) which provides, among other things, for the formation of
Clearwire which will become an affiliate of Sprint following the completion of the transactions
contemplated by the TA.
The transactions contemplated by the TA, including the formation of Clearwire, will: (i) xxxxxx the
development by Sprint and its affiliates of a nationwide wireless broadband network (the “Wireless
Broadband Network”); (ii) expedite the commercial availability of wireless broadband services over
the Wireless Broadband Network to be owned and operated by Clearwire; and (iii) promote the
development of wireless broadband services.
Sprint and its affiliates have entered various commercial agreements with Clearwire which will
result in the establishment of certain commercial relationships between Sprint and its affiliates
and Clearwire upon completion of the transactions contemplated by the TA.
As a result of the foregoing, Sprint desires to enter into this Agreement with Clearwire to
provide, or cause to be provided, to Clearwire certain network products and services including,
but not limited to, IP transport and backhaul, shared hardware and data center collocation
services, for Clearwire’s primary 4G switch sites known as Clearwire WiMAX Service Centers
(“NWSCs”) , control centers, POP sites and other MPLS interconnections between the NWSCs and other
Clearwire support sites, for the consideration and on the terms and conditions set forth in this
Agreement.
In consideration of the mutual terms and conditions of this Agreement, the parties agree as
follows:
1. General
1.1 Services. Sprint will provide, or cause to be provided, certain products and services to
Clearwire on a non-exclusive basis (i.e., Sprint is permitted to provide services and
products to other customers and Clearwire is permitted to purchase products and services from
other providers) under the terms and conditions of this Agreement and any Order (as defined
in Section 23 below) (this Master Agreement and all attachments, related Orders and
Statements of Work (“SOW”) are collectively referred to as the “Agreement”). “Order” or
“SOW” means an agreed to document between the parties defining the scope of Services to be
provided by Sprint. Each Order or SOW specifically incorporates the terms of this Agreement.
The terms and conditions of this Agreement control if there is any conflict or inconsistency
between the terms and conditions of an Order or SOW and the terms and conditions of this
Agreement. Additional terms and conditions in an Order or SOW that impose obligations or
increased expenses not expressly contemplated by this Agreement will have no force or effect
unless agreed to in advance in writing by both parties.
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
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Date: November 28, 2008
Date: November 28, 2008
1.2 Performance. Sprint will perform all Services in a good and workmanlike manner and in
accordance with the terms and conditions of this Agreement, including the requirements of
each SOW, and at a standard not less than those Service Level Agreements made available by
Sprint’s to its “most favored” customers. Sprint must devote the time, effort and resources
to the performance of the Services as are necessary to accomplish the tasks as specified in
the Order in a timely and professional manner. With Clearwire’s prior written consent, which
Clearwire will not unreasonably withhold, Sprint may utilize assistance from its
subsidiaries, affiliates, subcontractors or consultants in the performance of the Services,
but Sprint will remain responsible for the fulfillment of its obligations under this
Agreement.
1.3 Additional Services. From time to time after the date hereof, Clearwire may
identify additional products or services which Clearwire desires for Sprint to provide to
Clearwire (“Additional Products or Services”). In such event, the parties will amend this
Agreement to add the Additional Products or Services and the terms, conditions and pricing
under which such Products or Services will be delivered. In all cases, Sprint and Clearwire
will cooperate and act in good faith in determining whether, and on what terms, Sprint will
provide the Additional Products and Services. Clearwire is not obligated to first make
request to Sprint before Clearwire may secure services from third parties, and, the foregoing
notwithstanding, Sprint will have no obligation to agree to execute an Order to provide
Additional Products or Services.
1.4 Modification or Discontinuance of Services.
A. Modifications Not Requiring Consent. Sprint may make changes from time to time in the
manner of performing any Service to Clearwire if (1) Sprint is making similar changes in
performing analogous services for itself or for other similarly situated customers in
general, (2) Sprint furnishes to Clearwire substantially the same notice (in content and
timing) as Sprint must furnish to its own organization or other similarly situated customers
respecting the changes, but in no case less than 60 day prior written notice, (3) no
unreasonable amount of resources or development is required by Clearwire, as determined by
Clearwire, to accept the changes; and (4) the change will have no material impact on the
features, functionality or pricing of the Products or Services and no material impact on
Sprint’s ability to meet the SLA for the Products and Services. No change may increase the
charges for the applicable Service unless agreed to in advance, in writing by both parties.
B. Modifications Requiring Consent. Sprint may request the consent of Clearwire to a
material modification of any Product or Service by sending Clearwire written notice of the
proposed change for the Product or Service at least 60 days before the change is to take
effect. Clearwire will use commercially reasonable efforts to provide any objections to the
requested modification within 60 days of receipt of the notice. Except as otherwise provided
for in this Agreement, Clearwire is not obligated to agree to accept the change request, in
which case the change will not be implemented by Sprint with respect to the Products and
Services to be delivered under this Agreement.
C. Service Discontinuance. If Sprint elects to abandon a Product line or Service
offering being provided to Clearwire under this Agreement (which Sprint may do only if Sprint
has also elected to abandon the Product line or Service for all other customers), Sprint will
give Clearwire commercially reasonable notice in writing, but in no event shall Sprint give
less than 180 days before the anticipated date of discontinuance. If Sprint intends to
abandon or transfer assets (subject to transfer rights and any right to use restrictions in
the applicable asset purchase agreements), including but not limited to equipment, software,
property, network, employees or other resources, used in providing the discontinued Product
or Service, Sprint will provide Clearwire the opportunity to bid on such assets before Sprint
abandons or transfers such assets to a third party. This provision will not apply in the case
of a Product or Service end-of-life when a replacement or next-generation Product or Service
is made available by Sprint.
1.5 Conflicts Provision. If a conflict exists among provisions within the Agreement,
specific terms will control over general provisions, and negotiated, added or attached terms,
conditions or pricing will control over standardized, posted or non-negotiated terms,
conditions and pricing, to the extent permitted by law.
1.6 Change of Control.
A. | Other than as permitted under Section 9 (Assignment) below, if at any time during the Term, a Competitor of Sprint acquires a Controlling interest in Clearwire, Sprint and |
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
Clearwire agree to renegotiate pricing of any or all of the services being delivered by Sprint within 90 days following the change in Control to a Competitor of Sprint. If the Parties, both acting reasonably, are unable to reach agreement, on new pricing within 90 days, Sprint reserves the right to terminate this Agreement with 180 days’ advance written notice. | |||
B. | If Sprint is acquired by a third party, Clearwire will have the opportunity to bid on divested or abandoned assets. |
1.7 Transition. In the event of any termination or expiration of the Agreement or any
Order or SOW, Sprint will cooperate reasonably in the orderly wind-down of the Services being
terminated or transitioned to another service provider. Sprint will provide a transition
period for Services not to exceed one hundred twenty (120) days, and Clearwire shall pay
Sprint for any Services associated with such transitional period at prices no higher than
quoted under this Agreement, unless the parties mutually agree to a longer time period. If
Clearwire initially designates a transition period of less than one hundred twenty (120)
days, it may unilaterally subsequently extend the transition period up to the maximum period
of one hundred twenty (120) days with five (5) days’ notice to Sprint. Clearwire may, in its
discretion, terminate the transition period at any time by giving written notice to Sprint.
During the transition period, the Parties will continue to be bound by and perform in
accordance with the Agreement and all applicable SOWs and Orders, except that Sprint may
reduce designated support services, if any, in proportion to the level of Services installed.
If Clearwire is in material default of its payment obligations at the time it requests a
transition period, Sprint may require the account to be brought current or a deposit from
Clearwire before providing transition services over more than a 30-day period.
2. Term
This Agreement will become effective as of November 28, 2008 (the “Effective Date”) and will
continue for 5 years (the “Initial Term”). Clearwire has the right to renew this Agreement for one
additional 5 year term (the “Renewal Term”) upon written notice to Sprint of its intent to renew at
least 60 days before the expiration of the Initial Term. The Initial Term and Renewal Term are
referred to as the “Term.” This subsection is subject to the early termination rights stated
elsewhere in this Agreement or other term periods identified in any attachment or related statement
of work.
3. Attachments
The following attachments and exhibits are incorporated into this Agreement by reference (“Attachment(s)”):
Attachment A: Interexchange Services Pricing
Attachment A-1: IP Network Transport Services
Exhibit A to Attachment A-1: IP Addresses
Exhibit B to Attachment A-1: Sprint Dedicated Internet Access
Attachment A-2: Data Center Collocation
Attachment A-3: Network Operations and Management
Exhibit A to Attachment A-3: Interface Agreement Between Sprint and Clearwire for
Wireline Services
Exhibit B to Attachment A-3: Interface Agreement Between Sprint and Clearwire for
Wireless Services
Attachment A-4: Application Platforms
Exhibit A to Attachment A-4: LocationBased Services
Exhibit B to Attachment A-4: Cyclades
Exhibit C to Attachment A-4: CALEA and Subpoena Compliance Requirements
Exhibit D to Attachment A-4: Subscriber Provisioning System
Exhibit E to Attachment A-4: Operation Support System Network
Exhibit F to Attachment A-4: Authentication, Authorization and Accounting Support
Exhibit G to Attachment A-4: Network System Enablement
Exhibit H to Attachment A-4: Change Management Process and
Change Order Form
Attachment A-5: Toll Free Voice Services
Attachment A-6: Network Metropolitan Area Network Private Line Facilities Service
Description and Pricing
Attachment B: Backhaul
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
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Date: November 28, 2008
Date: November 28, 2008
Attachment C: Product Annexes
Attachment C-1: Facilities and Services Annex
Exhibit A to Attachment C-1: Collocation Sites
Exhibit B to Attachment C-1: Network Facilities Collocation Service Description and
Pricing
Exhibit C to Attachment C-1: Core Site Access Requirements
Attachment C-2: Dedicated Internet Access Product Annex
Attachment C-3: MPLS VPN Product Annex
Attachment D: Service Level Agreements
Attachment D-1: Global Sprint Dedicated IP Services Service Level Agreements
Attachment E: Forecasting and Capacity Management
4. Confidential Information
4.1 General. Except with the prior consent of the disclosing party, each party must:
(i) limit access to the Confidential Information to its employees, agents, representatives,
subcontractors and consultants who have a need-to-know; (ii) advise its employees, agents,
representatives, subcontractors and consultants having access to the Confidential Information
of the proprietary nature thereof and of the obligations set forth in this Agreement; and
(iii) safeguard the Confidential Information by using a reasonable degree of care to prevent
disclosure of the Confidential Information to third parties, but at least that degree of care
used by that party in safeguarding its own similar information or material. These
confidentiality obligations do not apply to the extent that (a) the information is in the
public domain through no fault of the non-disclosing party, (b) the information has been
disclosed by the disclosing party to third parties without similar confidentiality
obligations attached to the disclosure or (c) the disclosure of the information is required
by judicial or administrative process or by law and the party has used commercially
reasonable efforts to allow the disclosing party to intervene before the disclosure.
“Confidential Information” means any information marked, noticed, or treated as confidential
by a party that the party holds in confidence, including all trade secret, technical,
business, or other information, including customer or client information, however
communicated or disclosed, relating to past, present and future research, development and
business activities.
4.2 Customer Proprietary Network Information. With regard to Customer Proprietary
Network Information (as defined below), each party must: (i) implement a program that trains
associates with access to the CPNI of the other party to avoid accessing or using CPNI of the
other party except as expressly allowed under this Agreement; (ii) where economically
reasonable, implement a conspicuous on-screen and hard-copy scripting program to remind
associates with access to CPNI of the other party of their contractual and legal compliance
obligations; (iii) prohibit the use of CPNI of the other party for marketing purposes; (iv)
protect CPNI of the other party from distribution to other parties who are not engaged in
assisting the owner of the CPNI in providing service to the owner’s customers; (v)
contractually obligate its third party subcontractors to abide by obligations that are at
least as stringent as those that are enumerated in this Section 4.2 when they have
access to the CPNI of the other party; (vi) implement an audit program to assure compliance
with CPNI protection commitments and obligations; (vii) promptly electronically report
breaches of the obligations to protect CPNI of the other party to the Secret Service and FBI
via the CPNI Breach Reporting Facility within seven days of the breach before
notification to the other party (unless there is an urgent need to avoid immediate and
irreparable harm in which case the other party may be immediately notified); (viii) report
breaches of the obligations to protect CPNI of the other party to the other party seven days
after reporting a breach to the Secret Service and FBI, unless law enforcement has requested
a longer delay; and (ix) administer a disciplinary program that treats associates who violate
the CPNI obligations to the other party in the same manner as associates who fail to
adequately protect the CPNI of their employer. “Customer Proprietary Network Information”
(or “CPNI”) means customer information as defined in Section 222 of the Telecommunications
Act of 1996 and 47 C.F.R. Section 64.2001-64.2009.
4.3 Carrier Proprietary Information. With regard to Carrier Proprietary Information (as
defined below), each party must only use CPI of the other party in connection with the
specific services being provided to the other party, in support of that party’s provision of
services to a third party, pursuant to a Order and must: (i) implement a program that trains
associates with access to the CPI of the other party to avoid
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
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Date: November 28, 2008
accessing or using CPI of the
other party for competitive purposes, either retail or wholesale; (ii) where economically
reasonable, implement a conspicuous on-screen and hard-copy scripting program to remind
associates with access to CPI of the other party of their contractual and legal compliance
obligations; (iii) protect CPI of the other party from distribution to other parties who are
engaged in assisting the owner of the CPI in providing service to the owner’s customers; (iv)
contractually obligate its third party subcontractors to abide by obligations that are at
least as stringent as those that are enumerated in this Section 4.3 when they have
access to the CPI of the other party; (v) implement an audit program to assure compliance
with CPI protection commitments and obligations; (vi) promptly report breaches of the
obligations to protect CPI of the other party to the other party (and in no case more than 15
days after discovery of such breach); and (vii) administer a disciplinary program that treats
associates who violate the CPI obligations to the other party in the same manner as
associates who fail to adequately protect the CPI of their employer from inappropriate use of
disclosure. “Carrier Proprietary Information” (or “CPI”) means carrier information protected
by Section 222 of the Telecommunications Act of 1996.
4.4 Privacy. Sprint’s privacy policy, as amended from time to time, is available at
xxx.xxxxxx.xxx/xxxxx/xxxxxxx.xxxx. The privacy policy includes information about Sprint’s
customer information practices and applies to the provisioning of the Products and Services.
Clearwire’s privacy policy, as amended from time to time, will apply to Sprint end-user
information handled by Clearwire and is available at Clearwire’s primary website.
5. Dispute Resolution
5.1 General. Except as provided in Section 5.4 below, any controversy or claim arising
out of or relating to this Agreement, or the breach thereof, must first be attempted to be
settled by good faith efforts of the parties to reach mutual agreement, and second, if
mutual agreement is not reached to resolve the dispute, by final, binding arbitration as
set out in Section 5.3 below.
A. | If there is a dispute between the Parties regarding the calculation of [*****], the Parties will make good faith efforts to resolve the dispute based on a review of [*****] estimates from two or more established carriers. If the Parties are unable to resolve such dispute in accordance with Section 5.2 below, then either party may invoke the appraisal process in Subsection 5.1.C below. | ||
B. | If there is a dispute between the Parties regarding the calculation of [*****], the Parties will make good faith efforts to resolve the dispute based on a review of [*****] as described above. If the Parties are unable to resolve such dispute, then the dispute will be addressed in accordance with this Section 5 (excluding Section 5.1.C). | ||
C. | [*****] Appraisal Process. Either party may invoke the appraisal process described in this provision. The party seeking an [*****] appraisal will engage an independent valuation expert from the American Society of Appraisers, the National Association for Certified Valuation Analysts, or a Certified Public Account with a Business Valuation Analyst accreditation or any other independent third party appraiser as may be mutually agreed upon by the parties. If the other party believes such appraisal to be unreasonable, it has the right to engage a separate appraiser from the same set of organizations. If these independent valuations differ by more than [*****]%, a third appraisal will be jointly commissioned and the average of the three independent appraisals will be considered binding. If the initial two appraisals do not differ by more than [*****]%, the average of the two will be presumed to represent [*****] for purposes of this Agreement. |
5.2 Initial Resolution. Subject to Section 5.5, a party that wishes to initiate the
dispute resolution process must send written notice
to the other party with a summary of the controversy and a request to initiate these dispute
resolution procedures. On receipt of the notice, the parties will first seek agreement
through discussions at the parties’ director level for a minimum of 10 days and not more than
30 days. If no agreement is reached by the directors during that period, the parties will
continue to seek agreement through discussions at the vice president level of the relevant
operating divisions of each company for a minimum of an additional 15 days and not more
than
30 days. If no agreement is reached by the vice presidents during that period, the parties
will continue to seek agreement through discussions among individuals of each company at the
Chief Operation Officer level or higher for a minimum of an additional 15 days and not more
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
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than 45 days. The individuals specified above may utilize other alternative dispute
resolution procedures to assist in the negotiations to the extent mutually agreed to between
such persons.
5.3
Arbitration. If a dispute has not been resolved by the parties following exhaustion of the
procedures set forth in Section 5.2, either party may demand arbitration by sending
written notice to the other party. The arbitration will be conducted in accordance with
the arbitration rules promulgated under the CPR Institute for Dispute Resolution’s (“CPR”)
Rules for Non-Administered Arbitration of Business Disputes then prevailing at a mutually
agreeable neutral location. To the extent that the provisions of this Agreement and the
prevailing rules of CPR conflict, the provisions of this Agreement will govern. The
arbitrator(s) will be required to furnish, promptly upon conclusion of the arbitration, a
written decision, setting out the reasons for the decision. The arbitration decision will
be final and binding on the parties, and the decision may be enforced by either party in
any court of competent jurisdiction. Each party will bear its own expenses and an equal
share of the expenses of the third arbitrator and the fees, if any, of the CPR. The
prevailing party will be entitled to reasonable legal fees and costs, including reasonable
expert fees and court or arbitration costs. If the prevailing party rejected a written
settlement offer that exceeds the prevailing party’s recovery, the offering party will be
entitled to its reasonable legal fees and costs.
5.4 Injunctive Relief. The foregoing notwithstanding, each party will have the right to
seek injunctive relief in any court of competent jurisdiction with respect to any alleged
breach by the other party of its obligations under Section 11 (Indemnification), or
under Section 4 (Confidential Information) hereof or any agreement regarding
confidential information contained in any Order. Such remedy will not be exclusive and will
be in addition to any other remedy that a party may have as a result of any such breach.
5.5 Materiality Threshold. With respect to disputes for charges under any Order, no
dispute may be initiated by a party pursuant to this Section 5 unless the amount in
dispute is at least $1,000 in regard to any individual Order or at least $10,000 in the
aggregate (calculated on a monthly basis).
5.6 Jury Trial Waiver. The parties mutually, expressly, irrevocably and unconditionally
waive trial by jury and any right to proceed as lead plaintiff, class representative, or
other representative capacity for any class action proceedings arising out of or relating to
this Agreement or an Order. This subsection survives the termination of this Agreement.
6. Relationship of Parties
6.1 Independent Contractors. Each party is an independent contractor in the performance
of its obligations under this Agreement. Neither party has any authority to bind the other
party or its affiliates with respect to third parties.
6.2 No Performance. Neither party undertakes by this Agreement or any Order or SOW to conduct
the business or operations of the other party. Nothing contained in this Agreement or any
Order or SOW is intended to give rise to a partnership or joint venture between the parties
or to impose on the parties any of the duties or responsibilities of partners or joint
ventures.
7. Force Majeure
Neither party will be in default of its obligations under this Agreement for any delays or
failure in performance resulting from any cause or circumstance beyond the party’s reasonable
control as long as the non-performing party exercises commercially reasonable efforts to perform
its obligations in a timely manner. If Sprint incurs
travel, meals or lodging expenses in order to provide Products or Services in a force majeure
situation and such expenses exceed the expense authorization limits, if any, set forth in this
Agreement but are otherwise reasonable in light of the circumstances, Sprint will not be
required to obtain prior approval of such expenses in order to obtain reimbursement for such
expenses from Clearwire. If any such occurrence prevents Sprint from providing any of the
Products and Services, Sprint must cooperate with Clearwire in obtaining an alternative source
for the affected Products and Services, each party to bear their own reasonable expenses and
Clearwire is released from any payment obligation to Sprint with respect to the Services during
the period of the force majeure. If a force majeure condition continues to prevent a party from
performing for more than 60 consecutive days, then the other party may terminate the applicable
Order or SOW.
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Date: November 28, 2008
Date: November 28, 2008
8. Warranties
8.1 Mutual Representations and Warranties.
A. Each party represents and warrants to the other party that (1) it is validly
existing, in good standing, and is qualified to do business in each jurisdiction where it
will conduct business under this Agreement; (2) the signing, delivery and performance of this
Agreement by the party has been properly authorized; and (3) no claims, actions or
proceedings are pending or, to the knowledge of the party, threatened against or affecting
the party that may, if adversely determined, reasonably be expected to have a material
adverse effect on the party’s ability to perform its obligations under this Agreement.
B. Each party represents and warrants to the other party that the execution, delivery,
or performance of this Agreement will not (1) violate any existing law, regulation, order,
determination or award of any governmental authority or arbitrator, applicable to the party;
and (2) violate or cause a breach of the terms of the party’s governing documents or of any
material agreement that binds the party.
8.2 General Warranties. Sprint warrants that (i) the Services will be provided in a
workmanlike manner and in accordance with the requirements of each SOW, and (ii) Sprint will
use an adequate number of personnel to perform the Services and the personnel utilized by
Sprint will possess suitable training, education, experience and skill to perform the
Services.
8.3 Disclaimer of Warranties. EXCEPT AS OTHERWISE STATED IN SECTION 8 OF THIS
AGREEMENT OR EXCEPT FOR ANY EXPRESS WARRANTIES AGREED TO IN A STATEMENT OF WORK OR ORDER,
SPRINT MAKES NO WARRANTIES EXPRESS OR IMPLIED, IN CONNECTION WITH ANY GOODS OR SERVICES
PROVIDED TO RECEIVER UNDER THIS AGREEMENT.
9. Assignment
This Agreement is binding on, and inures to the benefit of, the parties and their respective
successors, legal representatives and permitted assigns in accordance with this Section 9.
Except as provided in Section 1.2, no assignment of this Agreement or of any rights or
obligations under this Agreement, in whole or in part, may be made by either party without the
prior written consent of the other party, except that either party may assign its rights or
delegate its duties to a Controlled subsidiary of the party or to an entity under common Control
with the party, and that either party may assign this Agreement to a successor entity that results
from a merger, acquisition or sale of all or substantially all of that party’s assets. Such a
delegation does not relieve the delegating party of its obligations under this Agreement. Any
attempted assignment without the required consent is void.
10. Limitations of Liability
10.1 Direct Damages. Except for a Party’s indemnity obligations and except for a party’s
breach of its obligations under Section 4 (Confidentiality), each party’s maximum liability
for damages caused by its failure(s) to perform its obligations under this Agreement is
limited to: (A) proven direct damages for claims arising out of personal injury or death, or
damage to real or personal property, caused by the party’s negligent or willful misconduct;
or (B) proven direct damages for all other claims arising out of this Agreement, not to
exceed in the aggregate (in the case of clause (B) only), in any 12 month period, the greater
of [*****] prior to the event giving rise to the claim. Clearwire’s payment obligations,
liability for early termination charges, and the parties’ indemnification obligations under
this Agreement are excluded from this provision.
10.2 Consequential Damages. EXCEPT FOR A PARTY’S BREACH OF ITS OBLIGATIONS
UNDER SECTION 11 (INDEMNITY) AND SECTION 4 (CONFIDENTIALITY), NEITHER
PARTY WILL BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY CAUSE OF
ACTION, WHETHER IN CONTRACT OR TORT. CONSEQUENTIAL, INCIDENTAL, AND INDIRECT DAMAGES INCLUDE,
BUT ARE NOT LIMITED TO, LOST PROFITS, LOST REVENUES, AND LOSS OF BUSINESS OPPORTUNITY,
WHETHER OR NOT THE OTHER PARTY WAS AWARE OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF
THESE DAMAGES.
10.3 Unauthorized Access/Hacking. Sprint is not responsible for unauthorized third party
access to, or alteration, theft or destruction of, Clearwire’s data, programs or other
information through accident, wrongful means or any other cause while such information is
stored on or transmitted across Sprint network transmission facilities or Clearwire premise
equipment, provided Sprint has performed to the relevant network security service levels set
forth in any attachment or related statement of work.
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10.4 Content. Sprint is not responsible or liable for the content of any information
transmitted, accessed or received by Clearwire through Sprint’s provision of the Products and
Services, excluding content originating from Sprint.
11. Indemnification
11.1 Mutual Indemnification for Personal Injury, Death or Damage to Personal Property.
Each party will indemnify and defend the other party, its directors, officers, employees,
agents and their successors against all third party claims for damages, losses, liabilities
or expenses, including reasonable attorneys’ fees, arising from the performance of this
Agreement and relating to personal injury, death, or damage to tangible personal property
that is alleged to have resulted, in whole or in part, from the negligence or willful
misconduct of the indemnifying party or its subcontractors, directors, officers, employees or
authorized agents.
11.2 Clearwire Indemnification.
A. | Clearwire will indemnify and defend Sprint, Sprint’s directors, officers, employees, agents and their successors, against all third party claims for damages, losses, liabilities or expenses, including reasonable attorneys’ fees, arising out of: |
(1) | Clearwire’s failure to obtain permits, licenses, or consents that Clearwire is required to obtain to enable Sprint to provide the Products or Services (e.g., landlord permissions or local construction licenses). This provision does not include permits, licenses, or consents related to Sprint’s general qualification to conduct business; | ||
(2) | Clearwire’s breach of the licensing requirements in the Software License section (Section 5.2); | ||
(3) | Clearwire’s failure to comply with any provision of the Use of Products and Services section (Section 6.2 of Attachment A to this Agreement); or | ||
(4) | Sprint’s failure to pay any tax based on Clearwire’s claim of a legitimate exemption under applicable law. |
11.3 Sprint Indemnification.
A. | Sprint will indemnify and defend Clearwire, Clearwire’s directors, officers, employees, agents and their successors, against all third party claims for damages, losses, liabilities or expenses, including reasonable attorneys’ fees, arising out of: |
(1) | Sprint’s failure to obtain permits, licenses, or consents that Sprint is expressly required pursuant to this Agreement or a mutually agreed upon written statement of work, or are otherwise necessary for the continuance of Sprint’s normal business operations, to obtain, to enable Sprint to provide the Products or Services (e.g., landlord permissions or local construction licenses); or | ||
(2) | Sprint’s failure to pay any tax or fee required to be paid by Sprint under this Agreement or applicable law. |
B. | In addition, Sprint will indemnify and defend Clearwire, Clearwire’s directors, officers, employees, agents and their successors against third party claims alleging that Services as provided infringe any third party United States patent or copyright or contain misappropriated third party trade secrets. Sprint’s obligations under this section will be reduced, but only to the extent that the infringement or violation is caused by (i) Sprint’s implementation of specifications that were provided or requested by Clearwire and such infringement or violation would not have occurred but for Sprint’s implementation of such specifications, or (ii) Clearwire’s continued use of infringing Services after Sprint provides reasonable notice to Clearwire of the infringement and provides to Clearwire non-infringing substitute Services of substantially the same functionality and quality or, if Sprint does not have a commercially reasonable substitute available, has allowed Clearwire to terminate without any early termination liability. For any third party claim that Sprint receives, or to minimize the potential for a claim, Sprint may, at its option and expense, either: |
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(1) | procure the right for Clearwire to continue using the Services; | ||
(2) | replace or modify the Services with comparable Services, without material impact on the features, functionality or pricing of the Products or Services and without material impact on Sprint’s ability to meet the SLA for the Products and Services; or, if the remedies stated in clauses (1) and (2) above are not available on commercially reasonable terms, | ||
(3) | terminate the Services with as much prior notice as possible to Clearwire under the circumstances (without the imposition of any early termination penalties on Clearwire) and refund to Clearwire any amounts prepaid by Clearwire under this Agreement for Services or Products not rendered. Sprint will refund Clearwire a prorata portion of nonrecurring charges paid, if any, based on the number of months remaining in the Initial Term or initial minimum Order Term, as applicable, at the time of termination. |
11.4 Rights of Indemnified Party. To be indemnified, the party seeking
indemnification must (i) give the other party timely written notice of the claim
(unless the other party already has notice of the claim), (ii) give the
indemnifying party full and complete authority, information and assistance for
the claim’s defense and settlement, and (iii) not, by any act, admission or
acknowledgement, materially prejudice the indemnifying party’s ability to
satisfactorily defend or settle the claim. The indemnifying party will retain the
right, at its option, to settle or defend the claim, at its own expense and with
its own counsel. The indemnified party will have the right, at its option, to
participate in the settlement or defense of the claim, with its own counsel and
at its own expense, but the indemnifying party will retain sole control of the
claim’s settlement or defense.
11.5 Exclusive Remedies. The provisions of this Indemnification section
state the entire liability and obligations of the indemnifying party and any of
its Controlled Affiliates or licensors, and the exclusive remedy of the
indemnified party, with respect to any of the claims identified in this section.
12. Compliance with Laws
Sprint and Clearwire must each comply with the provisions of all applicable federal, state, and
local laws, ordinances, regulations and codes (including procurement of required permits or
certificates) in fulfillment of their obligations under this Agreement.
13. Mutual Cooperation
13.1 Account Management. Each party will assign at least one dedicated account manager
to serve as the primary point of contact for overall account management, including but not
limited to, coordinating orders, attending meetings, conducting account review, providing
reports as needed and managing dispute resolution.
13.2 Cooperation in Performance. The parties and their respective subsidiaries,
affiliates, subcontractors and consultants providing or receiving services under this
Agreement must cooperate with each other in connection with the performance of the Services
under this Agreement, including producing on
a timely basis all Confidential Information that is reasonably requested with respect to
the performance of Services and the transition of Services at the end of the term of this
Agreement, except that the cooperation must not unreasonably disrupt the normal operations of
the parties and their respective subsidiaries and affiliates.
13.3 Records Audits.
A. Each party will permit the other party reasonable access, upon reasonable advance
notice, to relevant books, records, accountants, accountants’ work papers, personnel and
facilities for the purpose of testing and verification of the effectiveness of controls with
respect to the Services as is reasonably necessary to enable the management of each party to
comply with their obligations, if any, under §404 of the Sarbanes Oxley Act of 2002 and the
rules and regulations of the Securities and Exchange Commission promulgated thereunder
(collectively, “SOX §404”) and to enable a party’s independent public accounting firm
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to
attest to and report on the assessment of the management of that party in accordance with
SOX §404 and Auditing Standard No.2, as adopted by the Public Company Accounting Oversight
Board (“Auditing Standard No. 2”), or as required by Clearwire’s external auditors. In lieu
of providing such access, each party may, in their sole discretion, instead furnish the
other party with the most recent type II SAS 70 report, if available and dated within the
preceding two year period. Neither party is required to furnish the other party access to
any information other than information that relates specifically to the Services.
B. Without limiting the generality of, and in order to give effect to, the foregoing
provisions of Section 13.3.A:
(1) the Parties will cooperate to identify the significant processes of each party for
purposes of Auditing Standard No. 2 and used by the other party in connection with the
provision of the Services under this Agreement;
(2) each party will develop and maintain comprehensive procedures to adequately test,
evaluate and document the design and effectiveness of its controls over its
significant processes;
(3) in the event any deficiencies are found as a result of the testing, each will
cooperate in good faith to develop and implement commercially reasonable action plans
and timetables to remedy such deficiencies and/or implement adequate compensating
controls; and
(4) in connection with providing the access contemplated by Section 13.3.A,
both parties will cooperate and assist the other party’s auditors in performing any
process walkthroughs and process testing that such auditor may reasonably request of
the significant processes.
13.4 Clearwire will not misuse Sprint Services or knowingly permit its authorized users
or customers to misuse Sprint Services: (A) for libel, slander, invasion of privacy,
infringement of copyright, and invasion or unauthorized alteration of private records or data
or any other unlawful purpose; (B) for infringement of patents arising from the use of
equipment, hardware or software not provided by Sprint; or (C) to transmit or upload
information to the Sprint network that contains viruses, worms, or other destructive media or
other unlawful content. Clearwire shall, upon written notice or otherwise becoming aware
that one of its authorized users or customers is misusing Sprint Services in violation of
this Subsection 13.4, use commercially reasonable efforts to promptly end the misuse. If
damage to Sprint’s network or other assets is occurring or imminent as a result of the
misuse, Sprint may take reasonable steps to protect its assets, including restricting or
suspending the affected Services until the problem is cured. However, Clearwire is not in
breach of this Agreement if Clearwire is reasonably diligently pursuing steps to prevent or
otherwise end the misuse.
14. Permits
Unless otherwise specifically provided for in this Agreement, both parties must obtain and keep in
full force and effect, at its expense, any permits, licenses, consents, approvals and
authorizations from governmental agencies and other third parties (“Permits”) necessary for and
incident to their respective performance and completion of the Services, including Permits related
to a party’s facilities and the conduct of its business.
15. Trademarks, Tradenames and Other Intellectual Property
Nothing in this Agreement or any Order gives authority to one party to use the name, trademarks,
service marks, trade names, domain names, carrier identification code or links to the website of
the other party or its affiliates for any purpose whatsoever. Nothing in this Agreement or any
Order or SOW will be deemed to grant to either party any right or license under any intellectual
property of the other party unless the right or license is expressly granted herein or therein. If
a conflict exists between any provision relating to intellectual property in this Agreement and the
parties’ separate Intellectual Property Agreement, the Intellectual Property Agreement will
control.
16. Termination
16.1 Termination for Breach.
A. Either party may terminate or cancel any Order for a material breach or default of
any of the
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terms, conditions or covenants of this Agreement or such Order or SOW by the other
party, except that the termination or cancellation may be made only after (a) the breaching
party has failed to cure the breach within 30 days after having been given written notice
thereof, provided that if such cure cannot be effected in such thirty days period, then the
breaching party shall have such longer period as is reasonably necessary to cure, provided
that the party is diligently pursuing the cure, (such period, “Cure Period”); and (b) the
non-breaching party has given 10 days written notice of termination to the breaching party
after the expiration of the Cure Period.
B. Notwithstanding the foregoing, Sprint reserves the right to immediately suspend the
affected Services if Clearwire has breached the provisions in this Agreement relating to the
Acceptable Use Policy, Confidentiality, or use of Sprint or its affiliates’ name or marks, if
(a) breach of such provisions materially impairs Sprint’s network or causes damages to
Sprint, and (b) Sprint has given Clearwire concurrent written notice of the breach and the
opportunity to cure the breach within a reasonable period following such written notice
before taking any steps to terminate the affected Services or, if a substantial portion of
the Services are affected, the Agreement.
16.2
Termination for Convenience. Clearwire may terminate this Agreement or any Order or
SOW during the Term of this Agreement for convenience on at least 120 days prior written
notice to Sprint or other mutually agreed upon time period. If Clearwire terminates the
Agreement or any Order or SOW under this subsection before the end of the Initial Term in the
case of the Agreement, or the initial term of the Order or SOW, Clearwire must reimburse
Sprint for all early termination liabilities as set forth in the applicable attachment to
this Agreement as well as any reasonable third party costs incurred by Sprint in the
provisioning of the Services under that Order or SOW. Unless expressly stated otherwise
(e.g., special construction or other special customer arrangement), circuits terminated
during a Renewal Term of any Order or SOW will not incur early termination liabilities if
that circuit has been installed for the minimum individual Order Term.
17. Amendment; Waiver
This Agreement may be amended or supplemented at any time only by written instrument duly executed
by authorized representatives of each party hereto. No term or condition of this Agreement may be
waived unless such waiver is by a written instrument signed by an authorized representative of the
party waiving the term or condition. The waiver of any provision is effective only in the specific
instance and for the particular purpose for which it was given. No failure to exercise and no
delay in exercising, any right or power under this Agreement will operate as a waiver thereof.
18. Severability
Where any provision of this Agreement is declared invalid, illegal, void or unenforceable, or any
changes or modifications are required by regulatory or judicial action, and any such invalid,
illegal, void or unenforceable provision, or such change or modification, substantially affects any
material obligation of a party hereto, the remaining provisions of this Agreement will remain in
effect and the parties must mutually agree on a course of action with respect to the invalid
provision or the change or modification to the end that the purposes and intent of this Agreement
are carried out.
19. Survival of Obligations
The provisions in the Agreement relating to Confidential Information, Indemnification, Dispute
Resolution, Termination, Payment and Billing, Limitation of Liability, Warranties, and Trademarks,
Tradenames and Other Intellectual Property survive any termination, cancellation or expiration of
this Agreement.
20. Applicable Law
This Agreement is governed, construed and enforced in accordance with the internal laws of the
State of New York, without regard to its conflict of law principles.
21. No Unreasonable Delay or Withholding
Where agreement, approval, acceptance, consent or similar action by Clearwire or Sprint is
required, the action must not be unreasonably delayed or unreasonably withheld.
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22. Third Party Beneficiary Rights
With the exception of the parties to this Agreement, there exists no right of any person to claim a
beneficial interest in this Agreement or any rights occurring by virtue of this Agreement.
23. Definitions
23.1 “Affiliate” means, with respect to any Person, any other Person directly or
indirectly Controlling or Controlled by or under direct or indirect common Control with that
Person.
23.2 “Competitor of Sprint” means any of the following (including any Controlled
Affiliate of the following and any successor (whether by merger, operation of law or
otherwise) to any of the following or any of their Controlled Affiliates): AT&T Inc., Verizon
Communications Inc., and Verizon Wireless.
23.3 “Control” (including the correlative terms “controlling”, “controlled by” and
“under common control with”) means the possession, directly or indirectly, of the power to
direct or cause the direction of the management and policies of a legal entity, whether
through the ownership of voting securities, by contract or otherwise.
23.4 “Controlled Affiliate” of a Person means:
(i) each direct or indirect Subsidiary of that Person and of that Person’s parent
company,
(ii) any Affiliate of the Person that the Person (or its parent) can directly or
indirectly unilaterally cause to take or refrain from taking any of the actions
required, prohibited or otherwise restricted by this Agreement; and
(iii) such Person’s parent.
23.5 “Commencement Date” is the first day of the first xxxx cycle in which Sprint bills
monthly recurring charges or usage charges. Unless defined otherwise in this Agreement, the
Term begins on the Commencement Date.
23.6 “Domestic” for wireline data Services means the 00 xxxxxxxxxx xxxxxx xx xxx Xxxxxx
Xxxxxx and the District of Columbia, unless otherwise defined for a particular Product or
Service in the applicable Tariffs, Schedules, or Product-specific Terms. “Domestic” as used
for voice Services includes Hawaii, Alaska, the Virgin Islands, Guam and Puerto Rico.
23.7 “Effective Date” is the date the last party signs this Agreement.
23.8 [*****].
23.9 [*****].
23.10 [*****].
23.11 [*****].
23.12 “Clearwire Regional Data Centers” refers to the regional distribution centers through out the
United States that are used to consolidate traffic and provide WiMAX services to multiple
market level NWSC’s.
23.13 “Order” or “Purchase Order” means a written, electronic or verbal order, or
purchase order, submitted or confirmed by Clearwire and accepted by Sprint, which identifies
specific Products and Services, and the quantity ordered. Verbal Orders are deemed confirmed
upon Clearwire’s written acknowledgement, or use, of Products or Services. “Order Term” is
the term designated for an individual Order.
23.14 “Parent” means, with respect to Sprint, Sprint Nextel Corporation; with respect to
Clearwire, Clearwire, Inc.; and, in each case, any successor (whether by merger, operation of
law or otherwise) thereto.
23.15 “Person” means any individual, a general or limited partnership, a corporation, a
trust, a joint venture, an unincorporated organization, a limited liability entity, any other
entity or governmental authority.
23.16 “Product(s)” includes equipment, hardware, software, cabling or other materials
sold or leased to Clearwire by or through Sprint as a separate item from, or bundled with, a
Service.
23.17 “Product-specific Terms” refers to separate descriptions, terms and conditions for
certain
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non-regulated Products and Services. Product-specific Terms are incorporated into
this Agreement as of the Effective Date. Product-specific Terms are not otherwise subject to
change during the Term.
23.18 “Schedule(s)” are the terms and conditions governing Sprint’s provision of certain
Domestic and international interexchange Services that were detariffed by order of the
Federal Communications Commission (“FCC”). Schedules are subject to change during the Term
under the rules and authority of the FCC. Schedules are posted on the Rates and Conditions
Website.
23.19 “Service(s)” means wireline and wireless business communications services,
including basic or telecommunications services, information or other enhanced services, and
non-regulated professional services provided to Clearwire by or through Sprint under this
Agreement, excluding Products.
23.20 “Sprint Regional Data Centers” refers to 12 logical (8 physical) regional
distribution centers through out the United States that are used to consolidate traffic and
provide services to Sprint customers.
23.21 “Subsidiary” means with respect to any Person, any other Person of which the
Person (either alone or through or together with any other Subsidiary of the Person) owns
directly or indirectly a majority of the stock or other equity interests of the holders of
which are generally entitled to vote for the election or the board of directors or other
governing body of the corporation or other legal entity. Notwithstanding the foregoing, for
purposes of this Agreement, Clearwire will not be considered a Subsidiary of Sprint.
23.22 “Tariffs” means the Sprint competitive LEC or intrastate interexchange carrier
tariffs on record with the FCC or state regulatory authorities having jurisdiction over those
Services. Tariffs are subject to change during the Term under the rules and authority of the
relevant regulatory bodies. If, during the Term, Sprint entirely withdraws any Tariff that
applies to Services in this Agreement, the Tariff terms and conditions then in effect will
continue to apply to this Agreement. Tariffs are posted on the Rates and Conditions Website.
23.23 “Clearwire WiMAX Service Center” or “NWSC” refers to each NWSC per market that is
used by Clearwire to provide WiMAX service to customers in the served market.
24. Intentionally Omitted.
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25. Entire Agreement
This Agreement represents the entire understanding between the parties with the respect to the
provision and receipt of the Services, and the provisions hereof and thereof cancel and supersede
all prior agreements or understandings, whether written or oral, with respect to the Services.
Pre-printed or similar terms and conditions appearing in any purchase order will have no force and
effect. This Agreement is deemed to include all of the related Orders or Statements of Work
arising under this Agreement, each of which is incorporated herein as if an original part of this
writing.
CLEARWIRE COMMUNICATIONS LLC |
||||
By:
|
/s/ Xxxx Xxxxxxx | |||
Authorized Signature | ||||
Date: |
November 28, 2008 | |||
Name and Title:
|
Xxxx Xxxxxxx Senior Vice President, Finance and Treasurer |
(please type or print)
|
||||
Address:
|
0000 Xxxxxxxx Xxxxx | |||
Xxxxxxxx, XX 00000 | ||||
Fax: (000) 000-0000 |
SPRINT SOLUTIONS, INC. | ||||
as contracting agent on behalf of the applicable Sprint affiliated entities providing the Products and Services | ||||
By:
|
/s/ Xxxxx X. Xxxxx | |||
Authorized Signature | ||||
Date:
|
November 28, 2008 | |||
Name and Title:
|
Xxxxx X. Xxxxx Vice President |
(please type or print)
|
||||
Address:
|
0000 Xxxxxx Xxxxxxx | |||
Xxxxxxxx Xxxx, XX 00000 | ||||
Fax: (000) 000-0000 |
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
ATTACHMENT A
INTEREXCHANGE SERVICES PRICING
1. | GENERAL |
1.1 | Applicability. This Agreement contains general provisions that apply to all Sprint wireline and professional Products and Services that Clearwire is purchasing under this Agreement. Capitalized terms are defined in this Agreement or in the applicable Tariffs, Schedules or Product-specific Terms. | ||
1.2 | Rates and Conditions Website. Clearwire’s use of Sprint Products or Services is also governed by the applicable Tariffs or Schedules posted at xxxx://xxx.xxxxxx.xxx/xxxxxxxxxxxxxxxxxx (the “Rates and Conditions Website”), and the applicable Product and Service annexes posted on the Rates and Conditions Website, provided that if there is a conflict or inconsistency between the terms and conditions of the Rates and Conditions Website and this Agreement, the terms and conditions of this Agreement will control with respect to each conflict. |
2. | CHARGES |
2.1 | Orders |
A. | Rates. During the Term, Clearwire will pay Sprint the rates and charges for Products or Services as set forth in this Attachment. | ||
B. | Issuance and Acceptance. Only persons authorized by Clearwire will issue Orders under the Agreement. Sprint may accept an Order by (1) signing and returning a copy of the Order to Clearwire; (2) delivering any of the Products or Services ordered; (3) informing Clearwire of the commencement of performance; or (4) returning an acknowledgment of the Order to Clearwire. | ||
C. | Cancellation or Rejection. Clearwire may cancel an Order at any time before Sprint ships the Order or begins performance, but Clearwire must pay any actual costs incurred by Sprint due to Clearwire’s cancellation. Sprint may reject an Order because of limited availability of the Product or Service ordered or Clearwire’s negative payment history. In the case of limited availability, Sprint will offer Clearwire an alternative, if available, at no additional cost. Sprint will notify Clearwire of rejected or canceled Orders, and shall provide Clearwire with forecasts, if available, to allow Clearwire to plan around instances of limited availability. | ||
D. | Clearwire Purchase Orders. Clearwire purchase orders are binding only upon acceptance in writing by Sprint. Except in the case of a Special Customer Arrangement Form, the terms and conditions in any Clearwire-issued purchase order accepted by Sprint will have no force or effect other than to denote quantity, the Products or Services purchased, delivery destinations, requested delivery dates and any other information required by this Agreement. |
2.2 | Fixed Rates and Percentage Discounts. The rates and discounts identified in the pricing Attachments will be reviewed and reassessed on [*****] basis, [*****] (unless stated otherwise in the applicable Attachment). Rates and charges not fixed in this Agreement will be based on then-current Schedules, Tariffs, or price lists at the time of purchase. | ||
2.3 | Rate Adjustments. Sprint may impose on Clearwire additional regulatory fees, administrative charges, and charges or surcharges for the costs Sprint incurs in complying with governmental programs, but such additional charges will be no greater than what Sprint is charging similarly situated business customers (excluding public sector or wholesale customers). Sprint will not add any new fees unique to Clearwire and any additional fees will be no more than the lowest fees Sprint charges to similarly situated customers. These charges include, but are not limited to, state and federal Carrier Universal Service Charges, Compensation to Payphone Sprints, Telephone Relay Service, or Gross Receipts surcharges. The amount of the fees and charges imposed may vary. Sprint may impose additional charges or surcharges to recover amounts Sprint is charged for terminating or originating a call to other wireless carriers such as international mobile termination charges, and to recover increased access costs imposed on Sprint as a result of Clearwire’s specific traffic patterns, network configuration or routing protocol. Clearwire will have the right to terminate this Agreement without early termination liability if Sprint imposes any additional, material fees, charges or surcharges on Clearwire under this Section 2.3. |
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2.4 | Taxes |
A. | Taxes Not Included. Sprint’s rates and charges for Products and Services do not include taxes. Clearwire will pay all applicable taxes of which Sprint notifies Clearwire, including, but not limited to, sales, use, gross receipts, excise, VAT, property, transaction, or other local, state or national taxes or charges imposed on, or based upon, the provision, sale or use of Products or Services. | ||
B. | Withholding Taxes. Notwithstanding any other provision of this Agreement, if a jurisdiction in which Clearwire conducts business requires Clearwire to deduct or withhold separate taxes from any amount due to Sprint, Clearwire must notify Sprint in writing. Sprint will then increase the gross amount of Clearwire’s invoice so that, after Clearwire’s deduction or withholding for taxes, the net amount paid to Sprint will not be less than the amount Sprint would have received without the required deduction or withholding. | ||
C. | Exclusions. Clearwire will not be responsible for payment of: |
(1) | Sprint’s direct income taxes and employment taxes; and | ||
(2) | any other tax to the extent that Clearwire demonstrates a legitimate exemption under applicable law. |
2.5 | [*****]. |
3. | BILLING AND PAYMENT |
3.1 | Invoicing |
A. | Commencement of Invoicing. Sprint may begin invoicing Clearwire in full for non-recurring and recurring charges on the date the Products or Services are installed and made available and confirmed to be accepted by Clearwire under Section D below. | ||
B. | Delays. If Sprint cannot install or make available the Product or Service by the delivery date specified in the Order due to a Clearwire-caused delay, Sprint may xxxx Clearwire as of the delivery date specified in the Order or, if no date is specified, any time 30 days or more after the Effective Date. | ||
C. | Timing. In general, for recurring Services, Sprint bills fixed Service charges in advance and usage-based charges in arrears. | ||
D. | Clearwire will have five (5) business days after the time the Services are made available to Clearwire for testing to accept or reject Services in writing (unless a longer warranty period is expressly stated). After five business days, the Services will be deemed accepted if no rejection notice has been received by Sprint. If a Service is rejected, Clearwire must provide written reasons for the rejection and Sprint will have at least 30 days to cure the problem. Clearwire will have another five (5) business days to accept or reject any repaired Service. Clearwire will not unreasonably reject a Service. If Clearwire has rejected Services twice, as provided in this paragraph, Clearwire may terminate the Order for such Services without any early termination liability. |
3.2 | Payment Terms. Payment terms are net 30 days from the date of invoice receipt for all undisputed charges. If Clearwire fails to make such payment within 15 days of receiving Sprint’s written notice of nonpayment, Clearwire will pay Sprint the lesser of a 1.5% monthly fee or up to the maximum allowed by law on all undisputed past due invoices. In addition, after 20 days notice to Clearwire, Sprint may take other action to compel payment of past due amounts, including suspension or termination of Services, unless prohibited by an applicable Tariff, state law or regulation. Clearwire may not offset credits owed to Clearwire on one account against payments due on the same or another account without Sprint’s written consent. Sprint’s acceptance of late or partial payments is not a waiver of its right to collect the full amount due. Clearwire’s payment obligations include late charges and third party collection costs incurred by Sprint, including, but not limited to, reasonable attorneys’ fees, if Clearwire fails to cure its breach of these payment terms. Notwithstanding the foregoing, Sprint acknowledges that any suspension or termination of Services would cause significant business interruption to Clearwire and thus Sprint agrees to make commercially reasonable efforts to resolve any such non-payment of undisputed past due amounts prior to any suspension or termination of Services. | ||
3.3 | Billing Errors. If Sprint fails to xxxx for a Domestic service due to errors made by Sprint in their billing systems or processes, once the error is discovered, Clearwire is only obligated to pay for up to 180 days in arrears. | ||
3.4 | Disputed Charges. If Clearwire disputes a charge in good faith, Clearwire may withhold payment of that charge if Clearwire (A) makes timely payment of all undisputed charges; and (B) within 30 days of the due |
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date, provides Sprint with a written explanation of Clearwire’s reasons for disputing the charge. Clearwire must cooperate with Sprint to resolve promptly any disputed charge. If Sprint determines, in good faith, that the disputed charge is valid, Sprint will notify Clearwire and, within 5 business days of receiving notice, Clearwire must pay the charge or invoke the dispute resolution process in Section 5 of this Agreement. If Sprint determines, in good faith, that the disputed charge is invalid, Sprint will credit Clearwire for the invalid charge promptly but no later than two xxxx cycles. | |||
3.5 | Repayment of Credits or Waived Charges. If Sprint terminates a Service or the Agreement due to Clearwire’s material breach, or Clearwire terminates a Service or the Agreement before the end of any applicable Order Term or minimum service term (unless due to Sprint’s material breach or other events giving rise to Clearwire’s right to terminate this Agreement), Clearwire will repay Sprint a pro rata portion of any credits issued or charges waived, based upon the number of months remaining in the Order Term or minimum service term at the time of termination. This provision does not apply to service level credits issued for Service outages. | ||
3.6 | Records. Sprint must maintain complete and accurate records to substantiate Sprint’s charges billed under this Agreement. Unless otherwise specified in a Order, Sprint will retain such records for a period at least as long as the period for which Sprint maintains comparable records for its own account, which period must be at least as long as may be required by law. Clearwire and its authorized agents, subject to obligations of confidentiality as set forth in this Agreement or as otherwise provided by law, will be allowed access to the records on prior written request during normal business hours during the term of this Agreement and during the respective periods in that Sprint is required to maintain the records. Access to the records will be made at the location where the records are normally maintained. |
4. | CREDIT APPROVAL. If during the Term, Clearwire’s financial circumstance or payment history becomes reasonably unacceptable to Sprint, then Sprint may require adequate assurance of future payment as a condition of accepting new orders. | |
5. | EQUIPMENT AND SOFTWARE |
5.1 | Third-Party Equipment or Software. Clearwire is responsible for any items not provided by Sprint (including, but not limited to, equipment or software) that impair Product or Service quality. Upon notice from Sprint of an impairment, with supporting data, Clearwire promptly will attempt to cure the problem. Clearwire will continue to pay Sprint for Products and Services during such impairment or related suspension. If the impairment interferes with the use of Sprint’s network by Sprint or third parties, Sprint, in its reasonable discretion, may suspend or disconnect the affected Products and Services without advance notice to Clearwire, although Sprint will provide advance notice where practical. At Clearwire’s request, Sprint will troubleshoot the impairment at a mutually agreed upon discounted rate off Sprint’s then current rate Sprint is not liable if a commercially reasonable change in Products or Services causes equipment or software not provided by Sprint to become obsolete, require alteration, or perform at lower levels. | ||
5.2 | Software License |
A. | Licensing Requirements. Where software is provided with a Product or Service, Clearwire is granted a non-exclusive and non-transferable license or sublicense to use the software, including any related documentation, solely to enable Clearwire to use the Products and Services in accordance with the applicable licensing requirements, provided, however, that the license or sublicense is transferable as part of an assignment of this Agreement that is permitted under Section 9 of the Agreement. Software licensing terms and conditions of Sprint’s software vendors are provided by Sprint or posted at xxx.xxxxxx.xxx/xxxxxxxxxxxxxxxxxx or otherwise provided to Clearwire through click or shrinkwrap agreements. Sprint may suspend, block or terminate Clearwire’s use of any software if Clearwire fails to comply with any applicable licensing requirement but only after notice and a reasonable opportunity to cure the failure to comply with the license terms. |
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
B. | Prohibitions. Clearwire is not granted any right to use any software on behalf of third parties or for time share or service bureau activities. No rights are granted to source code and Clearwire agrees not to reverse engineer, decompile, modify or enhance any software. |
5.3 | Title to Software or Equipment. Sprint or its suppliers retain title and property rights to Sprint-provided software and equipment (excluding Products sold to Clearwire under this Agreement). Upon termination or expiration of this Agreement or the applicable Service, but subject to all Clearwire rights to acquire the license and equipment set forth herein or in the Agreement, any applicable software license will terminate and Clearwire will surrender and immediately return the Sprint-provided equipment and software to Sprint. |
6. | CLEARWIRE RESPONSIBILITIES |
6.1 | Installation. Clearwire will reasonably cooperate with Sprint or Sprint’s agents, and Sprint will reasonably cooperate with Clearwire and Clearwire’s agents, to enable Sprint or its agents to install the Products and Services. Clearwire is responsible for damage to Sprint-owned Products and Services located on Clearwire premises, excluding reasonable wear and tear or damage caused by Sprint. | ||
6.2 | Use of Products and Services |
A. | Acceptable Use Policy. If Clearwire purchases Products or Services, Clearwire must conform to the acceptable use policy posted at xxxx://xxx.xxxxxx.xxx/xxxxx/xxxxxxxxx.xxxx, as reasonably amended from time to time by Sprint. | ||
B. | Abuse and Fraud. Clearwire will not use Products or Services: (1) for fraudulent, unlawful or destructive purposes, including, but not limited to, unauthorized or attempted unauthorized access to, or alteration, abuse or destruction of, information; or (2) in any manner that causes interference with Sprint’s or another’s use of the Sprint network. Clearwire will cooperate promptly with Sprint to prevent third parties from gaining unauthorized access to the Products and Services via Clearwire’s facilities. | ||
C. | Resale. Clearwire may not resell Sprint’s wireless Products and Services. Clearwire may not resell long distance (interexchange) wireline Products and Services unless specifically set forth in a separate Sprint wholesale agreement. | ||
D. | Traffic Pumping/Access Stimulation. If Clearwire’s traffic patterns, routing protocols or network configuration generate access costs to Sprint that meet or exceed the revenues received from Clearwire, Sprint reserves the right, upon notice to Clearwire, to renegotiate in good faith the price for such service. | ||
E. | Agent Designation. For Services Sprint provides to Clearwire in countries outside the United States, and as required by: (1) law; (2) regulation; (3) other service providers; or (4) the terms of this Agreement, Clearwire appoints Sprint as Clearwire’s agent during the Term for the limited purpose of procuring, ordering, leasing or purchasing products and services necessary for providing the Products and Services, including, but not limited to, local access and customer premise equipment necessary for the provision of the Products and Services. |
7. | ORDER TERMS FOR WIRELINE PRODUCTS AND SERVICES |
7.1 | Calculation of Early Order Term Termination Liability. Certain wireline Products and Services may be priced based on a minimum Order Term, which may be identified as an “Order Term,” “Access Term Plan,” or similar language, as listed in the applicable pricing Attachment. If Clearwire terminates an Order in whole or in part, before expiration of the Order Term (unless due to Sprint’s material failure or other events giving rise to Clearwire’s right to terminate this Agreement), or if Sprint terminates an Order under a termination right provided to Sprint under this Agreement or as a result of Clearwire’s material breach of this Agreement, then Clearwire will pay the following early termination charges, which represent Sprint’s reasonable liquidated damages and not a penalty: |
A. | Access Orders. A lump sum equal to (a) the applicable monthly charges for any DS3 or greater dedicated access or any level of Ethernet access, multiplied by the number of months remaining in the Order Term, plus (b) a pro rata amount of any waived installation charges, based on the number of months remaining in the applicable minimum Order Term; | ||
B. | General Liability. A lump sum equal to (a) the applicable monthly charges for the Service multiplied by the number of months remaining in the first year of the Initial Term, plus (b) 35% of the applicable monthly charges multiplied by the number of months remaining in the Initial Term after the first year, |
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plus (c) a pro rata amount of any waived installation charges, based on the number of months remaining in the applicable minimum Order Term, less (d) amounts paid, if any, for early termination of either Ethernet or DS3 or greater bandwidth access under subsection (A) above; and | |||
C. | Third Party Liability. Any liabilities imposed on Sprint by third parties, such as a Local Exchange Carrier (“LEC”) or PTT, as a result of Clearwire’s early termination. | ||
D. | Waiver of Order Term Liabilities. Upon prior approval of Sprint, Clearwire will not be liable for the early termination charges in the Calculation of Early Order Term Termination Liability section above, if Clearwire orders another Service of the same or greater monthly price with an Order Term no less than the remaining months in the initial Order Term (or one year, whichever is greater) at the same time Clearwire provides Sprint with the termination notice. Such approval will be in Sprint’s reasonable discretion and based upon financial and other business considerations. |
7.2 | Disconnect Notice |
A. | Notice Requirement. For Domestic Services, Sprint will have up to 30 days to complete disconnection. For non-Domestic Services, Sprint may require a longer period to complete disconnection, and Clearwire will be responsible for charges through the last to occur of the 60th day after Sprint received the disconnect notice, or the date Clearwire stops using the Services. Where Clearwire is upgrading to a larger circuit at the same site, disconnection of the initial circuit will be immediate. | ||
B. | Forms Required. For written notice of disconnect to be effective, Clearwire must provide information necessary for Sprint to complete the disconnect. Failure to provide required disconnect information may result in Sprint’s revocation of connecting facility assignments from Sprint to the LEC and Clearwire will be liable for any resulting charges imposed on Sprint by the LEC. |
8. | MISCELLANEOUS |
8.1 | Notice. Notices required under this Agreement must be submitted in writing to the party’s address for notice listed in this Agreement or an Order and, in the case of a dispute, notices also must be sent to: |
Sprint: | Clearwire: | |||
Attn: Vice President Law Dept. | Attn: General Counsel | |||
— Marketing & Sales | 0000 Xxxxxxxx Xxxxx | |||
XXXXXX0000-X0000 | Xxxxxxxx, XX 00000 | |||
0000 Xxxxxx Xxxxxxx | Fax: (000) 000-0000 | |||
Xxxxxxxx Xxxx, XX 00000-0000 |
8.2 | URLs and Successor URLs. References to Uniform Resource Locators (URLs) in this Agreement include any successor URLs designated by Sprint. |
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ATTACHMENT A-1
IP NETWORK TRANSPORT SERVICES
1. General. Sprint will, subject to available capacity, provide Clearwire with IP transport
services, including but not limited to Dedicated Internet Access and, Global MPLS VPN, between
Clearwire’s Wireless Service Centers and Regional Data Centers. The pricing described below will
be [*****].
1.1 Global MPLS VPN Pricing.
A. Sprint will charge a monthly recurring per port price based on [*****] unless the
parties agree otherwise in writing.
B. [*****].
1.2 VoIP Pricing.
A. Sprint will charge a monthly recurring per port price and/or usage-based charges
based on [*****] unless the parties agree otherwise in writing.
B. [*****].
1.3 [*****].
1.4 [*****].
(iiii) Transfer part of its traffic or projected growth to other carriers.
4. Data Center Transport. If Clearwire is offered better per port pricing or per Mbps pricing from
another carrier for data center transport, Clearwire may notify Sprint in writing and Sprint will
have an opportunity to match such pricing. If Sprint elects not to match the pricing within 30
days of receiving Clearwire’s written certification of a bona fide offer from a competitor,
Clearwire may bring IP transport from the other carrier into the Sprint data center facilities
where Clearwire may be collocated, subject to restrictions, if any, in Sprint’s agreement with the
lessor of the data center.
5. Dedicated Internet Access GigE Sites.
Each Order for Dedicated Internet Access GigE port(s) is subject to preapproval by Sprint through a
Special Customer Arrangement (“SCA”). The listings below represent site availability as of
September 29, 2008. Customer should consult its account team for the most current site listing and
availability.
Sprint POP or IP node sites — DIA GIGE | ||||||||||
TOC | Address | City | State | Zip | GIGE Lead Time & Notes |
[*****]
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EXHIBIT A TO ATTACHMENT A-1
IP ADDRESSES
[*****]
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EXHIBIT B TO ATTACHMENT A-1
XOHM INVENTORY — HYBRID MPLS/DIA PORTS FOR CONVERSION
[*****]
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ATTACHMENT A-2
DATA CENTER COLLOCATION
1. | Data Center Collocation. Sprint will, subject to capacity, provide Clearwire with rack space in existing Sprint-owned or Sprint-leased data centers, subject to any subleasing consents or restrictions, if any, in Sprint’s agreement with the lessor and available space at the data center location which will not impact Sprint’s ability to operate, maintain and grow its networks. | |
2. | Pricing. The monthly recurring charges for rack space, will be the [*****] or if applicable, [*****] as described in Section 2.5 of the Agreement, of such space, based on the percentage of space required by the Clearwire equipment, and using the design diagrams and specifications provided by Clearwire as approved by Sprint and/or the data center lessor, as may be required, unless the parties agree otherwise in writing. Unless expressly stated otherwise, data center pricing in this Attachment does not include additional collocation services, such as security access, monitoring, power, IP transport or additional incremental improvements Clearwire may request in order to collocate in the data center. Examples include, but are not limited to cages, power meters, equipment setup, wiring, duct work, etc. | |
3. | Other Terms and Conditions. |
3.1 | Security. Sprint will use commercially reasonable efforts to provide Clearwire with unescorted access 24x7, subject to any reasonable security restrictions or policies, as provided in writing to Clearwire by Sprint, as well as any restrictions in an applicable lease agreement. If Clearwire is accessing any Sprint facilities, network, equipment or systems, Clearwire must comply with Sprint’s security restrictions, which may include, but are not limited to, requirements relating to personnel background checks, IT policies, Vendor/Partner Security Standards, physical security requirements, and the Core Site Access Requirements (“Site Access Requirements”), which is attached as Exhibit C to Attachment C-1, as amended. | ||
3.2 | Insurance. Clearwire will be required to maintain specified insurance coverages as described in the Facilities and Services Annex, which is attached to this Agreement. | ||
3.3 | Building Installations. Sprint and Clearwire will cooperate in good faith to evaluate to what extent Clearwire may be granted rights to install antennae, generators or other equipment on the exterior of each data center in which Clearwire is collocated. Such rights may be limited by Sprint lease agreements, structural constraints, aesthetic, environmental or regulatory constraints and availability of space. | ||
3.4 | Technical Standards. Any Clearwire equipment to be collocated in a data center must comply with Sprint’s technical standards, which Sprint will provide in writing. To the extent Clearwire equipment does not comply with Sprint’s standards, the parties will cooperate in good faith to assess the impacts to the integrity of the data center facility and whether the equipment complies with other relevant standards. | ||
3.5 | The collocation services described in this Attachment are subject to the terms and conditions in the Facilities and Services Annex (Attachment C-1), including its Exhibits. If a conflict exists between the terms and conditions in this Attachment and those in the Facilities and Services Annex, this Attachment will control. |
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ATTACHMENT A-3
NETWORK AND OPERATIONS MANAGEMENT
1. | Network Connectivity: At their own expense, both parties will establish Network Operations Center (“NOC”) to NOC connectivity for all shared hardware solutions. Each party will have separate Operating System Support (“OSS”) systems at their own costs. | |
2. | Network Security: At their own expense, both parties will ensure network security, such as firewalls, are appropriate for both parties and regulatory compliance on all shared hardware solutions. | |
3. | For the Term of this Agreement, the parties will rely on the wireline and wireless Interface Agreements attached as Exhibits A and B to this Attachment A-3, which are incorporated into this Agreement, to govern their NOC to NOC interactions. |
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EXHIBIT A TO ATTACHMENT A-3
INTERFACE AGREEMENT BETWEEN SPRINT AND CLEARWIRE FOR WIRELINE SERVICES
[*****]
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1. General
[*****]
5.3.3 Clearwire NOC Escalation Contacts
Any of the Sprint entities involved with Incident Management may escalate issues to Clearwire NOC
Management if they believe that they are receiving poor service or are displeased with the way an
incident is being managed. Clearwire NOC and Escalation Contacts are as follows:
[*****]
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7 Approvals
7.1 Document Contributors
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EXHIBIT B TO ATTACHMENT A-3
INTERFACE AGREEMENT BETWEEN SPRINT AND CLEARWIRE FOR WIRELESS SERVICES
[*****]
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
No.: BSGXXXX-XXXX
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ATTACHMENT A-4
APPLICATION PLATFORMS
1. | Application Platforms. Sprint will, subject to capacity, provide Clearwire with access as needed to agreed upon business application platforms, including but not limited to Voicemail, Instant Messaging Services, Location-Based Systems and Media Server. Sprint will provide access to Application Platform Infrastructure as defined by the parties (API) and Clearwire will build its own applications to interface with these platforms. Sprint’s pricing to Clearwire will be based on a mixed cost basis consisting of a monthly flat rate and an additional per subscriber charge to be agreed-upon by the parties. | |
2. | Technology Roadmap. Clearwire will provide Sprint with regular forecasting, as well as its three-year Technology Roadmap in order to develop the platforms in support of Clearwire’s requirements and specifications. Sprint will review Clearwire’s forecasts and roadmap, but any additional capacity commitments and associated costs must be mutually agreed upon in advance in writing. | |
3. | Testing and Lab Certification. Clearwire will work in good faith to provide Sprint testing access to Clearwire’s IOT lab and production lab for development and certification of each platform. The parties will act reasonably to mutually agree on space requirements and allocation of costs. Clearwire will use commercially reasonable efforts to enable Sprint to purchase equipment from Clearwire’s vendors at the pricing Clearwire receives from the vendor. |
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EXHIBIT A TO ATTACHMENT A-4
LOCATION-BASED SERVICES (LBS)
[*****]
8. CHANGES IN SCOPE
All changes to this Exhibit require a written Change Order that must be executed by authorized
representatives of Sprint and Clearwire, prior to any change of scope being authorized.
9. OTHER DOCUMENTS
The following attachments are incorporated by reference: N/A
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[*****]
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
[*****]
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
[*****]
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
ATTACHMENT A-5
TOLL FREE
SERVICES
1. Toll
Free Services. Sprint will, subject to capacity, provide Clearwire
with inbound Toll Free and outbound WATS services for Clearwire’s call
center. Sprint’s pricing to Clearwire will be [*****]
or if applicable, [*****] as described in Section 2.5 of
the Agreement, unless otherwise agreed to in writing.
[*****]
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
ATTACHMENT A-6
NETWORK METROPOLITAN AREA NETWORK PRIVATE LINE FACILITIES
SERVICE DESCRIPTION AND PRICING
SERVICE DESCRIPTION AND PRICING
1. [*****]
Circuit | City Set A | City Set B | |||
[*****] |
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EXHIBIT A TO ATTACHMENT A-6
[*****]
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
EXHIBIT B TO ATTACHMENT A-6
[*****]
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
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Date: November 28, 2008
Attachment B — Part 1
Backhaul
Backhaul
This Backhaul Attachment B — Part 1 to the Master Agreement for Network Services (“Master
Agreement”) governs the parties’ commitments regarding a) Sprint Communication Company, L.P.’s (for
the purposes of both Part 1 and Part 2, hereinafter “Sprint”) temporary provision to Clearwire of
Network Provider Management of Type II Services, and b) AAV ECSB Services acquired by Sprint for
the benefit of Clearwire.
General
[*****]
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ATTACHMENT C
PRODUCT ANNEXES
Product Annexes applicable to the non-Scheduled Services priced in this Agreement are attached as
subattachments.
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ATTACHMENT C-1
FACILITIES AND SERVICES ANNEX
[*****]
No.: BSGXXXX-XXXX
Date: November 28, 2008
Date: November 28, 2008
EXHIBIT A TO ATTACHMENT C-1
COLLOCATION SITES
[*****]
SPRINT AND CLEARWIRE CONFIDENTIAL AND PROPRIETARY INFORMATION
No.: BSGXXXX-XXXX
Date: ______________
Date: ______________
ATTACHMENT C-2
SPRINT DEDICATED INTERNET ACCESS PRODUCT ANNEX
[*****]
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Date: ______________
Date: ______________
ATTACHMENT C-3
SPRINT GLOBAL MPLS VPN
PRODUCT ANNEX
PRODUCT ANNEX
[*****]
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No.: BSGXXXX-XXXX
Date: ______________
Date: ______________
ATTACHMENT D
SERVICE LEVEL AGREEMENTS
Sprint will provide a Service Level Agreement (SLA) for each commercial offering purchased by
Clearwire under this Agreement. The SLAs will be consistent with SLAs currently offered to
[*****] and will address applicable 9s, service credits and termination rights for chronic
outages.
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No.: BSGXXXX-XXXX
Date: ______________
Date: ______________
ATTACHMENT D-1
GLOBAL SPRINT DEDICATED IP SERVICES
SERVICE LEVEL AGREEMENTS (“SLA”)
SERVICE LEVEL AGREEMENTS (“SLA”)
[*****]
No.: BSGXXXX-XXXX
Date: ______________
Date: ______________
ATTACHMENT E
FORECASTING AND CAPACITY MANAGEMENT
Sprint and Clearwire will cooperate in good faith to define the scope, processes and reporting
requirements for forecasting and capacity management within 90 days after the Effective Date of
this Agreement.
SPRINT CONFIDENTIAL AND PROPRIETARY INFORMATION
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