INTERNET SERVER COLLOCATION ATTACHMENT
This agreement will provide GlobalNetCare "Customer" with collocation service
for your equipment in SecureNet Point of Presence (POP) in St. Laurent. This
includes a direct high speed connection between the SecureNet backbone and your
collocated equipment. SecureNet will provide the Customer with a defined amount
of rack space power supply 15 Amp/110Vac in a environmentally controlled, secure
machine room.
The Customer is responsible for any out-of-band console access. SecureNet
assumes responsibility for the line connecting the customer equipment to the
SecureNet backbone and any SecureNet backbone issues. The customer's equipment
will be the demarcation point for SecureNet. The customer is wholly responsible
for their equipment and any telecommunication lines (analog/ISDN, etc.)
connected to their equipment. The customer is also responsible for all
troubleshooting and maintenance of their equipment. If the customer requires
physical access to the SecureNet POP, it must be arranged through SecureNet
staff and additional charges will apply (see SecureNet POP Access Fees Schedule
B attached).
Item Description Qty. Per Unit Per Month Duration
1 Setup cost 5 N/A N/A 15
2 Rental of rack space 4 Std 19" 4U $ 25.00 15
3 Rental of rack space 1 Std 19" 16 U $ 50.00 15
4 Internet Access cost
(Burstable T1)* Subtotal $ 150.00
Offer valid until July 23rd 1999, taxes, freight and telco charges not
included
*Billing will fluctuate based on sustained usage. See attached Schedule A.
NOTE: Setup cost includes one visit to the POP for initial installation.
Installation time must be arranged with a SecureNet Staff at least 24 hours in
advance.
The Minimum Service Period for dedicated access is the number of months listed
above under duration**. All dedicated access items are invoiced monthly in
advance. The first invoice is sent upon our receipt of this Quotation signed by
you. Subsequent months are invoiced in advance once you have basic IP
connectivity on your link. Dedicated access terms are net thirty (30) days.
All payments must be made payable to SecureNet Information Services Inc.
** GlobalNetCare may discontinue this agreement after 3 months with a 30 day
notice if dissatisfied with the service provided, all outstanding accounts must
be settled before equipment is removed from SecureNet POP. If Customer becomes
delinquent SecureNet reserves the right to liquidate the collocated items to
settle outstanding invoices.
I (the Customer) have read and accept the attached Terms and Conditions, which,
together with this agreement, constitute the entire Agreement between SecureNet
and Customer (GlobalNetCare Inc.).
SecureNet Information Services Inc. GlobalNetCare Inc.
000 Xxxxxx Xxxxx Xxxx 0000 XxXxxx Xxxxxxx
Xxxxx 000 Xxxxx 000
Xx. Xxxxxxx, Xxxxxx X0X 0X0 Xxxxxxxx, Xxxxxx X0X 0X0
Per: /s/X.X. Xxxxxxxx Xxx: /s/Xx. Xxxxx Xxxxxxxx
----------------------- -----------------------------
Xxxx X. Xxxxxxxx Xx. Xxxxx Xxxxxxxx
President Chief Technology Office
Authorized Signing Authority
Date: 25/5/99
----------
PLEASE SIGN AND RETURN BY FACSIMILE TO (000) 000-0000
262
SCHEDULE A
BURSTABLE T1 (UP TO 1,544 MHPS)
The Burstable T1 service gives the user the advantage of a full T1 connection to
the Internet with the flexibility of paying only for the actual bandwidth level
used. SecureNet provides the customer with a full T1 from the SecureNet Point
of Presence POP) to the customer's collocated equipment.
Burstable T-1 Pricing
Usage Level Monthly Service
0k to 128k $600.00
128k to 256k $850.00
256k to 384k $1100.00
384k to 512k $1350.00
512k to 1024k $1950.00
1024k to 1544k $2350.00
Monthly billing for Burstable T1 service is based on sustained usage level
during the month, as determined by traffic samples taken approximately every
five minutes over the course of the month. The customers monthly charge is
determined by the usage level under which 95% of samples fall.
Local telco charges are not included, prices quoted above are Internet access
charges. Price do not include GST or PST.
** This price is based on a re-commitment to a 12 month term of service.
SCHEDULE B
SecureNet POP Access Fees
Access only by arrangement and with SecureNet and under escort
Escort access to St. Laurent POP
9-5 with 24 hours notice - $0/hour
outside 9-5 weekdays with 24 hours notice or weekdays without
appointment - $.50/hour
Minimum time charge for after hours call out 2 hours.
Collocation Access Turn-around Time
If customer's collocated hardware fails, the expected turn-around times to gain
access (Maximum time) to our collocated space in St. Laurent are:
Mon-Fri, 8:30am-9pm: 1 hour
Mon-Fri, 9pm - 8:30am: 4 hours
Weekends 9am - 8pm: 1 hour
weekends 8pm - 9am: 4 hours
Legal Holidays: 4hours
SecureNet will make every effort to co-ordinate escorted customer access to the
POP in a timely fashion.
SCHEDULE C
Labour for administrative or technical services.
Weekday incremental backups, with full backup on Friday AM, tapes and any and
all other required materials, storage materials and disposition/transportation
of tapes to be provided by Customer.
Charge of $0.00 per month for this service.
Technical services if required $50.00 per hour per technician.
263
SCHEDULE D
SecureNet acknowledges the confidentiality of clients propriety material.
SecureNet acknowledges that the information and software technology that is
proprietary to GlobalNetCare servers must be kept secret. That the access to
the serves by a SecureNet technician for other than backups or re-starting of
the server will be limited to applications designated by GlobalNetCare.
SecureNet will require that any person or persons wishing to gain access to
GlobalNetCare equipment be properly identified with photo ID.
GlobalNetCare authorizes SecureNet staff to access all collocated machines when
requested for maintenance or repairs as required or under emergency conditions
(breakdowns).
SCHEDULE E
Under the "SECURENET INFORMATION SERVICES AGREEMENT TERMS" clause
2 is viewed as not applicable.
Under the SERVICE TERMINATION clause it will be amended to read as follows:
---------------------------------
SecureNet reserves the right in its sole discretion to suspend or terminate
Service to GlobalNetCare in the event of delinquency of account payment or if
GlobalNet Care pertakes in illegal dealings or legalities. Client may cancel
the service upon serving a 30 day written notice in accordance with the term
length set in the collocation agreement. any and all outstanding accounts must
be settled prior to removal of collocated equipment. The client is responsible
for a minimum of 90 days service.
SCHEDULE F
Backup power/generator services to 1200 xxxxx/110 Vac will be supplied if any
special conditioning or filters are required, the customer is to supply the
additional equipment for this filtering.
