1
EXHIBIT 10.3
CONTRACTOR WORK AGREEMENT
PHASE II
Americas Home Page, Inc. (AHP) agrees to hire, as an independent
contractor, the JEDI Group, Inc. for work described in the Americas Home Page
Design Document (Exhibit A) dated April 7, 1999. As described in this proposal,
Phase II will be broken into different tasks specified within the document. Xxx
Xxxxxxxx and Xxxx Xxxxxxx agree to provide the services defined in the document
addressed above for Phase II of the project. The payment schedule and tasks
will be defined as follows.
PHASE II - April 1-May 1
The development of a Phase II prototype web site will have most of the
functionality, referred to in the Americas Home page design specification
(Exhibit A), but with much of the content as temporary placeholders. This
prototype version will demonstrate the general look, feel and functionality of
the final version, but is considered a work-in-progress.
Payment due April 15, 1999 $4,075
Payment due May 1, 1999 $8,150 (completion of Phase II)
------
Total Phase II: $12,225
Payable to Xxxx X. Xxxxxxx, President, The Jedi Group, Inc.
Any additional tasks not included in this specification will be contracted
separately through a change order mechanism.
I agree to the above definition of all terms and to the payment and milestone
schedule.
Signed by /s/ Xxxx X. Xxxxx Date 4/7/99
----------------- ------
Americas Home Page
Signed by /s/ Xxxx Xxxxxxx Date 4/7/99
----------------- ------
Xxxx Xxxxxxx, Pres. Jedi Group Inc.
Signed by /s/ Xxx Xxxxxxxx Date 4/7/99
----------------- ------
Xxx Xxxxxxxx, VP Jedi Group Inc.
2
CONTRACTOR WORK AGREEMENT
PHASE III
American Home Page, Inc. (AHP) agrees to hire, as an independent
contractor, the JEDI Group, Inc. for Work described in the American Home Page
Design Documents (Exhibit A) dated April 7, 1999. As described in this
proposal, Phase III will be broken into different tasks specified within the
document. The JEDI Group, Inc. agrees to provide the services defined in the
document addressed above for Phase III of the project. The payment schedule and
tasks will be defined as follows.
PHASE III--May 1-July 1
This launch version is described in full in the American Home Page design
specification (Exhibit A). This will be the web site version that launches to
the public.
Payment due: May 5, 1999 $8,150
Payment due: June 1, 1999 $8,150
Payment due: July 1, 1999 $8,150
Total Phase III: $24,450
Payable to Jedi Group, Inc.
Any additional tasks not included in this specification will be contracted
separately through a change order mechanism.
I agree to the above definition of all terms and to the payment and milestone
schedule.
Signed by Xxxx X. Xxxxx Date 4/9/99
_______________________ ______
American Home Page, Inc.
Signed by Xxxx Xxxxxx Date 4/7/99
________________________ ______
Xxxx Xxxxxx, Pres. Jedi Group, Inc.
Signed by Xxx Xxxxxxxx Date 4/7/99
________________________ ______
Xxx Xxxxxxxx, VP Jedi Group Inc.
3
EXHIBIT A
SPECIFICATION PROPOSAL
FOR
AMERICA'S HOME PAGE, INC.
Prepared
by
Jedi Group
7 April 1999
4
7 April 1999
TABLE OF CONTENTS
OVERVIEW............................................... 4
PHASES AND TIMELINE.................................... 4
Phase I (Completed) - Initial conceptualization
and discussions.................................... 4
Phase II (1 May 1999) - Architecture and database
construction; interface design .................... 4
Phase III (1 June 1999) - Final programming,
production, and testing............................ 4
Public Launch (1 July 1999).......................... 5
COST................................................... 5
DEVELOPMENT TEAM....................................... 5
Jedi Group........................................... 5
Silvervision Entertainment........................... 5
COMMUNICATION AND CONTACTS............................. 5
DEVELOPMENT PROCESS.................................... 6
DESIGN ASSUMPTIONS..................................... 6
Baselines............................................ 7
End Member......................................... 7
Load Volume........................................ 7
PLATFORM ARCHITECTURE.................................. 7
INTERFACE DESIGN....................................... 8
SOFTWARE............................................... 8
FEATURE LIST........................................... 9
WEB SITE FUNCTIONALITY................................. 9
Advertising.......................................... 9
Content.............................................. 9
News Headlines..................................... 10
Resources.......................................... 10
Stock Information.................................. 10
Help................................................. 10
"I Want 2" Best of Links............................. 10
Member Tracking...................................... 10
Membership........................................... 10
Personalization...................................... 11
Bandwidth.......................................... 11
Layout............................................. 11
New Member Registration.............................. 11
Sign in.............................................. 11
Share Screen......................................... 12
Site of the Day...................................... 12
Third-Party Services................................. 12
Virtual Briefcase.................................... ERROR! BOOKMARK NOT DEFINED.
Address Book....................................... Error! Bookmark not defined.
Calendar........................................... Error! Bookmark not defined.
Memos.............................................. Error! Bookmark not defined.
America's Homepage
2
5
7 April 1999
Reminders............................................ Error! Bookmark not defined.
Miscellaneous.......................................... 12
WARRANTS AND SHARES...................................... 12
SECURITY................................................. 14
Demonstrate Due-Diligence.............................. 14
Eliminate Known Vulnerabilities........................ 14
Independent Review..................................... 15
Levels of Deterrents................................... 15
Open Port Policies..................................... 15
System Maintenance..................................... 15
TESTING AND RELIABILITY.................................. 15
Bandwidth Management................................... 15
Contingency Planning (including managed growth)........ 15
Environmental Controls................................. 15
Fault-Tolerance........................................ 16
Hardware Selection..................................... 16
Redundancy............................................. 16
Remote Management...................................... 16
System Set-up.......................................... 16
DOCUMENTATION............................................ 16
Process and Procedures.................................. 17
Access............................................... 17
Backup Policies...................................... 17
Migration............................................ 17
CHANGE ORDERS AND REVISIONS.............................. 17
MAINTENANCE AND ONGOING DEVELOPMENT...................... 17
America's Homepage
3
6
7 April 1999
OVERVIEW
Jedi Group will create a "portal" for America's Home Page (AHP), otherwise
called xxxx.xxx. AHP members will be able to customize this portal and take
advantage of featured utilities. Some of these features will be programmed by
Jedi Group while other features will be purchased or licensed through
third-party vendors. The portal will also feature "shares" which will be
accrued by members when they visit the xxxx.xxx web site.
Jedi Group will construct hardware and software solutions for hosting the
xxxx.xxx web site. Jedi Group will make recommendations for these solutions,
respective installation and configuration, initial system administration, and
backup and security policies. Various databases will be created to maintain
data on members and dynamic site information.
This document represents the final specifications for the creation of America's
Home Page (AHP), otherwise called xxxx.xxx.
PHASES AND TIMELINE
The AHP project is divided into three phases:
Phase I (Completed) -- Initial conceptualization and discussions
Phase II (1 May 1999) -- Architecture and database construction; interface
design
- Demonstrate real and potential functionality(1)
- Develop on interim hardware and software (a subset of the final
architecture)
- Produce a "road show" version
- Working prototype finished
(1) NOTE: Some features may not be completely built out. For example,
clicking on the Reminders link may take a member to a page identical to the
final Reminders page, but the member would be unable to set real reminders.
Phase III (1 June 1999) -- Final programming, production, and testing
- All copy, graphics, and options finalized
- All features built out
- All functionality and navigation finalized
- All systems tested for robustness and security
- Documentation completed
- Migration to the final hardware architecture and database software
- Warrant accrual and requirements completed(1)
America's Homepage 4
7
7 April 1999
* NOTE: At the end of Phase III, the final state of the warrant system
remains undefined. For the purposes of finalizing this specification, Jedi
Group agrees to complete the following warrant features:
- Management interfaces
- Reporting (individual and site-wide)
- Warrant accrual
Public Launch (1 July 1999)
COST
To be discussed.
DEVELOPMENT TEAM
JEDI GROUP
- Database design, implementation, and programming
- Network architecture and configuration
- Portal documentation, management, and planning
- Portal GUI interface implementation, and programming
- Share and member tracking
- Integration of third-party functionality
- Recommendations, production, and planning
- Testing and deployment
SILVERVISION ENTERTAINMENT
- Design, marketing, and final sign-off
- Portal final decisions
- Portal graphical look and feel
- Portal graphics
- Third-party vendor application arrangements (for portal features)
COMMUNICATION AND CONTACTS
Jedi Group will create an AHP project status area that includes contact
information, threaded news board, list of priorities, and working timelines.
Jedi Group consultants have limited availability during the day. Therefore,
unless otherwise specified, Jedi Group consultants are contacted via e-mail
during the day and via telephone during the evening or weekends. However, we
will work to ensure that someone is designated to respond promptly to e-mail
during working hours.
America's Homepage 5
8
7 April 1999
Jedi Group assumes a bi-monthly meeting schedule with Silvervision
Entertainment. Jedi Group suggests regular conference calls each Monday
evening, with a possible additional conference call on Thursday evenings.
Conference calls will begin no earlier than 6:30pm unless specified. Xxx
Xxxxxxxx will be available for pre-arranged trips to the Silvervision
Entertainment office during the morning or evening.
The e-mail address for the AHP project is: xxx@xxxxxxxxxxxxxx.xxx. To ensure
that all Jedi Group consultants are kept current on AHP project communications,
this e-mail address should always be used.
DEVELOPMENT PROCESS
The following list represents a "streamlined" version of the development process
we will use during the AHP project. Many of these steps will happen
concurrently and should not be thought of as a time line, but rather as road
map.
1. Initial meeting to establish goals and confirm feature/functionality
set (done)
2. Development of site flowchart and storyboards
3. Discussion of look-and-feel prototypes and interface design
4. Approval for hardware and software
5. Hardware and software procurement, installation, and configuration
6. Establish goals and schema for the database
7. Create standards and procedures documentation
8. Storyboard site flow and functionality
9. Begin back-end programming
10. Finalize look-and-feel and begin HTML templates
11. Receive textural content and graphics
12. Finalize templates and begin working pages
13. Begin integration of textural content
14. Finalize all dynamic pages
15. Finalize decisions for third-party features
16. Finalize content integration
17. Finalize back-end programming
18. Test site on various systems
19. Make the site live
DESIGN ASSUMPTIONS
Jedi Group assumes that the xxxx.xxx web site will be hosted on a platform
built by Jedi Group and collocated at Verio Southern California. Jedi Group
will be given full access to xxxx.xxx systems.
The xxxx.xxx web site will conform to the HTML 3.2 standard and will be tested
on multiple platforms using the "standard browsers." The standard browsers at
this time are considered to be Version 3 (Netscape Communicator and Internet
Explorer). Jedi Group will can develop content for other browsers, however, this
must be included within the
America's Homepage 6
9
7 April 1999
specifications and agreed upon by Jedi Group and Silvervision Entertainment.
Certain dynamic features will not be possible on older browsers.
The xxxx.xxx web site will be designed to accommodate a 640x480 pixel, 256-color
monitor with no scrolling. Jedi Group can design content for higher
resolutions, however, this must be included within the specifications and
agreed upon by Jedi Group and Silvervision Entertainment.
Back-end programming for the xxxx.xxx web site will utilize Perl and PHP3
technology that connects to an Oracle database.
Any and all content that is to be integrated will be given to Jedi Group in
electronic format. For text, we prefer MS Word, ASCII text, or WordPerfect. For
graphics, we prefer .TIFF, .PSD, .BMP, .EPS, or .GIF format. An extra charge
will be applied to any content we need to extract from Quark. We will accept
content in HTML format, but we may have to reformat it so that it will fit our
templates. Unformatted text is preferred.
Jedi Group will not scan photos or acquire text via Optical Character
Recognition (OCR).
BASELINES
Jedi Group will create the portal interface based on predetermined abilities of
the end member and site volume. Jedi Group will rely on Silvervision
Entertainment to finalize these predetermined baselines.
END MEMBER
Jedi Group will use Version 3 browsers (Netscape Communicator and Internet
Explorer) as a baseline web client. Jedi Group assumes that members will be
familiar with navigating web sites and using common browser functions. Jedi
Group assumes that members will have cookies, graphics, and Java enabled. The
xxxx.xxx web site will also be accessible from America Online.
LOAD VOLUME
Currently, Jedi Group has no basis for determining what the expected server
load may be. We assume that AHP will use a "ramped" marketing schedule designed
to build member volume over time. Jedi Group will create a fairly flexible
architecture that can respond to increased traffic if we are given sufficient
lead time. Our design will attempt to exceed the needs of the initial public
launch.
PLATFORM ARCHITECTURE
Jedi Group will design multiple hardware configurations for presentation
pending final approval by Silvervision Entertainment. These configurations take
into account the following functional imperatives:
1. Two separate environments must exist for development and consumption.
America's Homepage 7
10
7 April 1999
2. The xxxx.xxx web site may experience extremely high traffic from day one and
high growth afterwards.
3. The member profiling features could experience large data storage
requirements and high growth over time, possibly requiring many megabytes of
data per member and millions of members over a short period of time.
4. Bottlenecks in the data flow are expected to be web server process usage,
database size, and computational overhead. These factors drive the
scalability considerations.
5. Security and reliability are paramount. To that end, the operating systems,
database servers, and web servers will be set up with the minimum number of
activated features to minimize possible security holes. Shell access to the
machines will be limited to SSH allowing for authentication. The database
will be set up to allow direct access only to the logical access layer of
programming supplied by Jedi Group, never by any other means.
6. Procedures will be created to ensure regular, archived backups of both the
production and development environments. Lastly, any and all web pages that
could contain sensitive data will be made only in authenticated, encrypted
environments.
Once the platform has been selected, Jedi Group will configure it for project
use and install it within the selected collocation facility.
Currently, Jedi Group assumes that the initial production for the site will take
place on a subset of the final architecture. This will lower initial costs and
delay many large expenses until after the road show.
INTERFACE DESIGN
The graphical look-and-feel will be the responsibility of Silvervision
Entertainment. Jedi Group may offer advice and suggestions, but all templates
and interfaces will be created using designs and graphics submitted by
Silvervision Entertainment.
The portal will be frames-based and dynamically created using service-side
scripting techniques to export standard HTML. Java, JavaScript, and DHTML
features may be used, but only if simpler technologies do not meet the required
feature specifications.
All dynamic pages will be created using templates with information drawn from
the database and third-party vendors.
SOFTWARE
Jedi Group will recommend, procure, and install required software. Silvervision
Entertainment will be responsible for any and all final software decisions and
purchases.
Jedi Group will not create documentation for third-party software.
America's Homepage 8
11
7 April 1999
FEATURE LIST
The objective of the portal is to provide members with personalized functions
that will compel them to visit the xxxx.xxx web site often for useful
information and utilities. This will be done using techniques similar to that
of other web sites such as xx0xxx.xxx, xxxxxx.xxx, and xx.xxxxxxxx.xxx.
Jedi Group will design an interface to accommodate any number of personalized
functions. However, the initial version will be limited to the following:
- Alert window - Classifieds*
- "I Want 2" Best of Links - Maps*
- Flexible ad frame - News*
- Help - Resources*
- Share Accrual - Search*
- Sign In - Sports*
- Site of the Day - Stock Information*
- Weather*
- White Pages*
- Yellow Pages*
*NOTE: Provided by third-party vendor
WEB SITE FUNCTIONALITY
ADVERTISING
The xxxx.xxx web site will use frames technology in order to exploit
advertising capabilities within the interface. Jedi Group will program
interfaces to administer and schedule ads and track member click-throughs and
impressions.
Ads will have parameters which determine how often they appear. Ads will rotate
once every five minutes or each time the member clicks a link in the main
window (only in the xxxx.xxx web site).
Ads can optionally be associated with demographic categories. As a result,
those ads will only be seen by registered members who fit those particular
demographic categories. Ads may also be associated with keywords. As a result,
those ads will appear if a member searches for certain keywords.
CONTENT
Sections within the xxxx.xxx web site would allow members to explore various
information categories (i.e. news, sports, art, technology, etc.). These
categories would consist of the ZAHP frame, banner advertising, content
category title, description, original editorial comments, graphics, and links
to pertinent web sites pre-rated for
America's Homepage 9
12
7 April 1999
content and usefulness. On day one, these categories would consist only of the
above functionality, but would later expand dramatically in to contain
original content and/or content from large media partners.
NEWS HEADLINES
Members can obtain daily news headlines with links to corresponding articles.
It is assumed this data will come from a third party such as xxxxxxxxx.xxx.
RESOURCES
Members can obtain valuable reference information from Yellow Pages, White
Pages, Maps, PeopleFind, dictionary/encyclopedia/thesaurus, foreign languages,
etc. This information will be provided by a third-party vendor. Jedi group
will only be responsible for formatting this data.
STOCK INFORMATION
Members can obtain daily stock information and market prices. It is assumed
this data will come from a third party such as xxxxxxxxx.xxx.
HELP
Sections with the xxxx.xxx web site will be created by Jedi Group based largely
on text provided by Silvervision Entertainment. The help section will cover
functional features, personalization, registration, and warrants and shares.
"I WANT 2" BEST OF LINKS
This feature will be a click initiated, pull-down menu (located on the xxxx.xxx
web site) with several hot links that AHP recommends for each displayed
category (i.e. "I WANT 2" BUY RUNNING SHOES sends the member directly to
xxxxxxxxxx.xxx). This feature will have an interface for AHP to add, edit, and
delete items in the drop-down list.
MEMBER TRACKING
The xxxx.xxx web site will accumulate demographic data on all members. Jedi
Group will create simple, limited reporting features for this data.
MEMBERSHIP
AHP membership allows access to all features, personalization, and share
accrual. All visitors will have access to the default functionality, but will
not be able to personalize features and will not receive any financial rewards.
Registered members will have an interface for editing their personal
information.
America's Homepage 10
13
7 April 1999
PERSONALIZATION
AHP members will be able to personalize the portal based on their bandwidth and
ergonomic preferences.
BANDWIDTH
This preference will allow members with high-speed access to take advantage of
a more graphically intense interface, possibly involving multimedia or video
(provided by Silvervision Entertainment). Two levels of bandwidth
personalization will be offered.
LAYOUT
This preference will allow members to turn most of the features on or off.
Members will also be able to choose the screen location of the features. Some
features will have additional levels of customization (such as news).
The xxxx.xxx web site will utilize a frames-based layout that always keeps an
AHP frame in front of the viewer. Members can decide whether this frame appears
at the top or bottom of the screen.
NEW MEMBER REGISTRATION
A New Members link takes visitors to a registration screen which will explain
the membership process and provide online forms to fill out.
The registration process will contain up to fifty items and will require that
certain information be completely filled out before the online forms are
accepted. The registration data will be checked thoroughly and completely for
consistency when possible.
Jedi Group assumes that both US residents with domestic addresses and foreign
residents will be eligible. A registered individual (member) will have an
account opened with AHP and maintained in the xxxx.xxx database. Administrative
interfaces will be provided AHP for adding, modifying, and deleting a members
and/or member information from the list. Specific reports can also be run on
the member registration data.
SIGN IN
A Sign In link will bring up a username/password box that will allow visitors
to view their personal xxxx.xxx page. Other members will not have access to the
personalized page without logging in. New members would click on the New Member
link which brings up the registration page for new members to complete. The
registration page consists of a new users pertinent information (i.e. personal
profile, demographic questions, preferences, etc.). From this point on, this
user would sign in with a username and password to access the shares and use
ZAHP.
NOTE: Non-members can use all of the basic functionality of the site. AHP does
not want to preclude any member from accessing ZAHP, only from the financial
rewards of becoming a member and personalization features.
America's Homepage 11
14
7 April 1999
SHARE SCREEN
A Share Screen appears prominently in the top frame displaying the member's
share accrual information.
SITE OF THE DAY
An interface will be provided so that AHP can insert a Site of the Day link.
THIRD-PARTY SERVICES
A large amount of the functionality that members have access to will be
provided by third-party vendors that Silvervision Entertainment makes
arrangements with. (Weather and news are two examples.) Jedi Group assumes that
these third-party vendors will be able to provide AHP with usable code to embed
the data into our look-and-feel.
Jedi Group may review and recommend third-party vendors for these services, but
will rely on Silvervision Entertainment to make all final decisions. Jedi Group
will not guarantee third-party services, but will rigorously test these
services.
ALERT WINDOW
The top frame will contain a Java Applet that will scroll with various content
determined by AHP. Examples include software releases, holidays, and birthdays.
Items in this window will be clickable and linked to pages with additional
detail. AHP will be provided with an interface to manage the content of this
window.
MISCELLANEOUS
The following sections will also be available with text provided by AHP and
will not have any special backend functionality:
+ About ZAHP
+ Advertising
+ Contact us
+ FAQ
+ Investor Relations
+ Job Opportunities
+ Make this my Homepage
+ Press
+ Privacy Policy
WARRANTS AND SHARES
America's Homepage 12
15
7 April 1999
NOTE: This section attempts to define the policies and requirements for
warrants. It does not necessarily indicate programming that Jedi Group will be
responsible for during this phase of development. For instance, Jedi Group will
not be creating an interface for converting stock, issuing 1099's, or trading
shares. However, our database and reporting functions will attempt to take these
into account.
The xxxx.xxx web site will implement AHP's plan to offer to the public,
warrants, with exercisable rights to convert to common stock. At the time of
exercise, the company will issue common stock and immediately transfer such
common shares to a brokerage account. The warrants will be obtainable by
individuals on a daily basis after completion of a registration process.
Warrants will be issued in series (i.e., Series A followed by Series B). A
series would not be concurrent, that is, when one series is completed AHP would
issue another (or not) based on a determination to be made by our marketing
situation.
A warrant series will consist of a certain number of warrants available to be
obtained by the public according to a set of rules. When a warrant series is
completed (because all warrants have been acquired), registrants will no longer
be able to obtain the warrants and will be so informed when attempting to
acquire additional warrants. There may be a delay between a warrant series or a
next series may be started immediately.
Each series, as they may exist, may differ in their characteristics.
One variable between series may be the convertibility ratio (CR) of warrants to
common stock. For example, if thirty warrants were needed to acquire one share
of common stock, then the CR equals thirty.
Since warrant series may have different convertibility, they will need to be
concurrently displayable. Namely, a registrant may (in the future) own some
quantity of Series A, which with a CR of thirty, some quantity of Series B with
a CR of fifty, and so on. We need to discuss an effective way if dealing with
the display of multiple series. In any event, additional series should be
substantially into the future.
There will be a six-month (or optional alternate) lock-out period from the day
the company goes public, after which any and all warrants may be exercised. An
individual exercising will indicate the number of shares that will be
electronically wired (or some equivalent) from our computers to a brokerage
firm with which we have an arrangement. It is possible that such multiple
arrangements may be made. In any event, none of this applies until after the
lock-out.
A potential characteristic of a warrant is a non-zero exercise price, although
the current plan is for a zero exercise price, namely that the company will
receive no payment when the registrant exercises the rights. When a series is
filed with the SEC, the characterization of the series will be 'fixed in stone'
until the series is consumed.
America's Homepage 13
16
7 April 1999
Warrants which add up to partial shares of common will not be convertible unless
applied toward the next series, if such a series comes to exist. Otherwise, the
rights associated with such warrants will never be exercisable and may be
cleared from accounts when appropriate.
The rules associated with the earning of warrants may require the registrant to
keep an open frame or window for a certain period of time before the warrant is
earned. If so, a clock or meter will be displayed to the registrant. In
addition, a registrant action at the site may be required to take the available
warrant to accrue it. In other words, from sign in, if a frame is kept open for
say six hours, a registrant may take an extra share via a hot spot.
The rules of earning, a take on sign in and or a time-based-take will be reset
every twenty-four hours. A registrant, therefore, may earn no more than one
warrant every twenty-four hours for sign in and an additional one for time-based
earning.
The right to acquire common stock (at a certain price if applicable to
conversion) will have an associated expiration date (i.e. three years from
issue). Warrants which are not converted by then will be removed from a
registrant's account.
AHP may choose to force conversion with notice (i.e. 90 days), but only if such
a rule is defined in the offering placed with the SEC (same applying to
expiration). In any event, partial shares will not be allowed to be converted so
the registrants will lose all warrants that fractionally remain after division
by the CR.
Jedi Group will build protected interfaces for monitoring and managing shares.
SECURITY
AHP should consider an independent security audit. Jedi Group will recommend and
implement security policies, which will need to be weighed against cost. Jedi
Group will not be responsible for continued security or situations beyond our
knowledge or control.
NOTE: There is no full-proof security. Jedi Group will recommend the most secure
policies that we know.
Our suggested security policy will address the following issues:
DEMONSTRATE DUE-DILIGENCE
Jedi Group will test, as much as possible, and to the best of our knowledge.
ELIMINATE KNOWN VULNERABILITIES
Severely limit remote services. Run SATAN, Saint, Crack, Tripwire, etc.
America's Homepage 14
17
INDEPENDENT REVIEW 7 April 1999
AHP will be responsible for paying and arranging an independent audit. Jedi
Group can recommend someone if needed.
LEVELS OF DETERRENTS
Jedi Group will build as many deterrents as possible while being sensitive to
system performance.
OPEN PORT POLICIES
Jedi Group will close as many services as possible and suggest policies to
eliminate potential problems.
SYSTEM MAINTENANCE
Jedi Group will not provide system maintenance or regular audits after the end
of our contract. AHP will be responsible for this.
TESTING AND RELIABILITY
The AHP portal testing process will ensure that the xxxx.xxx website will work
for the majority percentile of Internet members under average-to-high loads.
Backups, personalization, site functionality, and transactions will be tested
on multiple platforms and browsers. Reliability of such an endeavor consists of
many different factors.
BANDWIDTH MANAGEMENT
Jedi Group will recommend systems, policies, and programming that will allow
for efficient and managed use of bandwidth. It will be AHP's responsibility to
provide the systems and enforce the policies.
CONTINGENCY PLANNING (INCLUDING MANAGED GROWTH)
Jedi Group will present systems that are scalable and present the options and
possibilities for future growth. Jedi Group will also present different options
for dealing with security breaches and other unmanageable/uncontrollable
circumstances.
ENVIRONMENTAL CONTROLS
Jedi Group will recommend collocation facilities with this factor in mind. Verio
can and does provide this.
America's Homepage 15
18
7 April 1999
Fault-tolerance
Jedi Group will use hardware, software, Operating System (OS), and
specifications that are tested and proven for reliability. We will recommend
policies that allow for the greatest amount of fault tolerance and will
implement them as much as possible in our development process.
Hardware Selection
Keeping the components of reliability in mind, Jedi Group will recommend good
hardware, software, and OS for this project. It is AHP's responsibility to
purchase the hardware, software, OS, and respective maintenance agreements.
Jedi Group will be sure to communicate the pros/cons of the systems.
Redundancy
Facilities chosen must have a substantial uninterruptable power supply (UPS)
policy which would provide continuous power to the server and the environmental
controls. Verio can and does provide this.
The hardware must be purchased with this in mind, using redundant technology,
when possible (like RAID and hot-swappable devices).
The OS and software should use proven technologies with a history of long
uptimes and good fault tolerance. Jedi Group suggests that Solaris 7 and SUN
computers are a solution to this. Perl would be the main development language
because of its powerful system capabilities and the ability to tightly
integrate into existing and proven Internet technologies.
Remote Management
Jedi Group will recommend systems to be installed to plan for these
contingencies. It will be up to AHP to purchase these systems.
- out-of-bandwidth management
- remote console port access
- remote power boot
System Set-up
Jedi Group will construct the original configuration with the various
reliability issues in mind.
DOCUMENTATION
One of Jedi Group's main goals for documentation will be to ensure that
qualified AHP employees will be able (if necessary) to take over the day-to-day
operations of the
America's Homepage 16
19
7 April 1999
xxxx.xxx web site. Our documentation will be written for a technical audience
familiar with the xxxx.xxx web site. We will document network design, software
and hardware configuration, programming layers, administration interfaces, web
site policies, and backup procedures.
PROCESS AND PROCEDURES
Jedi Group will create procedural standards for the xxxx.xxx web site,
proactively avoiding potential accidents, bottlenecks, inefficiencies, and/or
lost data.
Access
These procedures will standardize access levels and password policies.
Backup Policies
Jedi Group will document and establish backup rotation policies and recommend
equipment to make it easier. It will be up to AHP to follow through on those
policies and recommendations. Backup procedures will be created to ensure
speedy recovery from potential network disasters. Backup and off-site policies
would be written and placed for system maintenance to continually update.
Migration
Policies will be established to formalize the movement of content and
programming from the development environment to the production server.
CHANGE ORDERS AND REVISIONS
Jedi Group will make every effort to ensure each development item is approved
before proceeding to other items. If changes are requested after an item has
been approved, that will be considered a change order that we will charge extra
for. Silvervision Entertainment will be informed any time that change orders
arise.
Silvervision Entertainment will have one opportunity to submit revisions for
each section as it is completed. Additional revisions will result in a change
order. Content and functionality that are not specified in this proposal will
be added as a change order.
MAINTENANCE AND ONGOING DEVELOPMENT
This project does not include maintenance or on-going maintenance. Jedi Group
will produce policy and procedure documentation of all facets of the
configuration, design, and programming. Jedi Group members may continue to work
on the xxxx.xxx site, but arrangements will have to be made with Silvervision
Entertainment separately.
Jedi Group will not provide on going administration of the computer system as
a part of this agreement. It is AHP's responsibility to arrange for a
knowledgeable UNIX System Administrator/Oracle Database Administrator to take
care of the system, back ups, updates and periodic security audits.
America's Homepage 17
