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Exhibit 10.28
PRODUCT PURCHASE AND SALE AGREEMENT
This Product Purchase and Sale Agreement ("Agreement"), effective as of
February 23, 2000 (the "Effective Date"), is made by and between
Accelerated Networks, Inc., a California corporation with its principal
place of business at 000 Xxxxxxx Xxxxx, Xxxxxxxx XX, 00000 ("SELLER")
and UniDial Communications, Inc. with its principal place of business
0000 Xxxx Xxxxx Xxxxxxx, Xxxxxxxxxx, XX 00000 ("CUSTOMER"). CUSTOMER AND
SELLER are also referred to collectively as the "Parties." The Parties
agree as follows:
1. PRODUCT ORDERS
1.1 Purchase Order. On the effective date of this agreement, CUSTOMER will
submit a purchase order for SELLER's products described in Attachment A
("Products") having an aggregate purchase price of at least $10,000,000
(the "Purchase Order"). Delivery dates will be [***] in calendar ---
Quarter One of 2000 and [***] in Quarters Two, Three and Four ---
respectively. CUSTOMER may apply overage purchases to the following
Quarter's commitment level. CUSTOMER may specify the carrier and mode of
transportation for shipment of Product. Terms and conditions contained
in any purchase order, confirmation, invoice, acknowledgment, release,
acceptance or other written correspondence will not only modify any of
the terms of this Agreement and the terms of this shall be controlling
over any inconsistent or conflicting terms.
1.2 Subsequent Purchase Orders. During the term of this Agreement, CUSTOMER
may submit purchase orders in addition to the Purchase Order described
in Section 1.1. The terms of this Agreement shall apply to all such
additional purchase orders.
1.3 Submission of Orders. All purchase orders shall be sent by fax to the
following address:
Accelerated Networks
000 Xxxxxxx Xxxxx
Xxxxxxxx, XX 00000
Attn: Sales Administration
Fax (000) 000-0000
1.4 Purchase Order Cancellation, Rescheduling and Alterations. CUSTOMER may
cancel delivery of Products pursuant to a purchase order without charge
upon written notice to SELLER not less than [***] prior to the scheduled
delivery date. CUSTOMER will be responsible for payment of one hundred
percent (100%) of the amount of any portion of a purchase order that is
canceled less than [***] prior to the scheduled delivery date. CUSTOMER
may reschedule delivery date of Products pursuant to a purchase order
without charge upon written notice to SELLER not less than [***] prior
to the scheduled delivery date. This reschedule of delivery of Products
by SELLER can only be done two (2) times per purchase order and the
revised delivery date cannot be greater than [***] from the originally
scheduled delivery date. CUSTOMER may alter a purchase order with a
written purchase order change notice to SELLER not less than [***] prior
to the scheduled delivery date. Alterations would include (i) change a
location for delivery, (ii) modify the quantity or type of Products to
be delivered or (iii) correct typographical or clerical errors.
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
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1.5 Pricing. Product prices payable by the CUSTOMER and applicable discounts
are set forth in Attachment B. Prices are exclusive of all taxes,
customs duties or similar tariffs and fees, shipping and insurance
charges which SELLER may be required to pay or collect upon the sale or
delivery of the Products or upon collection of the sales price, all of
which shall be CUSTOMER's responsibility.
1.6 Payment. Terms of payment are net thirty (30) days of SELLER's invoice
date, unless SELLER at any time determines that CUSTOMER's credit is not
satisfactory, in which case payment terms shall be, at SELLER's
election, C.O.D., in advance of delivery or by irrevocable letter of
credit in favor of SELLER. All payments shall be made in U.S. dollars in
the United States.
2. DELIVERY AND ACCEPTANCE
2.1 Delivery. Products are delivered FOB SELLER's plant or other place of
shipment. Shipments will be made to the delivery address specified on
CUSTOMER's purchase order. In the absence of a specified delivery
address, delivery will be made to CUSTOMER's Louisville facility.
Shipping arrangements will be mutually agreed upon by the Parties prior
to delivery. SELLER shall use its commercially reasonable efforts to
fill (by full or partial shipment) CUSTOMER's purchase orders for
Products within [***] of receiving purchase order.
2.2 Inspection and Acceptance of Deliveries. CUSTOMER shall have the right
to visually inspect all Products ordered pursuant to this Agreement for
a period of [***] following delivery. If the delivered Product(s) fails
to conform to the applicable purchase order or release, in whole or in
part, CUSTOMER may reject the delivery and CUSTOMER shall promptly
return the rejected Product(s) to SELLER at SELLER's risk and expense.
Upon receipt of the rejected Product(s), SELLER will promptly ship
replacement Product(s) to CUSTOMER.
2.3 Pre-shipment Review. If reasonably requested by CUSTOMER, a
representative of CUSTOMER may participate, to the extent applicable, in
SELLER's preshipment configuration, prestaging and inspection of Product
at SELLER's facility.
3. SOFTWARE LICENSE
3.1 License Grant. SELLER grants CUSTOMER, subject to the terms and
conditions set forth in this Agreement, a non-exclusive,
non-transferable, non-sublicenseable license to (i) use the software
comprising any Product (including software contained in firmware
embedded in a Product) ("Software") and (ii) distribute the Software to
CUSTOMER's end-user customers together with SELLER's standard End User
Software License Agreement in conjunction with CUSTOMER's product and
service offerings. All copies of the Software are licensed and not sold.
As between the Parties, SELLER retains all title to (except as expressly
licensed by SELLER)s, and rights (including all intellectual property
and proprietary rights anywhere in the world) and interest in the
Software.
3.2 License Regulations. CUSTOMER shall not, nor permit others to (i) copy,
modify or create any derivative work of the Software or include the
Software in any other software (ii) delete, alter or obscure any
copyright or other notice or proprietary legend appearing in the
Software or on any documentation, media, master or package materials for
the Software provided by SELLER or (iii) reverse assemble, decompile,
reverse engineer or otherwise attempt to derive the source code (or the
underlying ideas, structure, sequence, organization or algorithms) from
the Software.
4. MONTHLY MEETINGS. SELLER and CUSTOMER shall each designate at least one
representative to serve as a liaison with the other party (each a
"Representative"). The Representatives shall meet, either in person or
by telephone, to discuss in good faith matters relating to this
Agreement including Product delivery schedules, joint marketing
activities, sales training needs, price changes and new Product features
and
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
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enhancements. Such meetings shall take place on a monthly basis at a
mutually agreed upon location. Each party shall bear its own costs
incurred in attending or participating in such meetings.
5. SELLER'S WARRANTY
5.1 Product Warranty. SELLER warrants to CUSTOMER (i) for a period of one
(1) year from the date of shipment, that the hardware Products will be
free from material defects in materials and workmanship, (ii) for a
period of ninety (90) days from the date of shipment, the Software will
perform substantial in accordance with applicable specifications
identified in the user manual of the then current release and (iii)
services performed by SELLER hereunder will be performed in a
professional and workmanlike manner and in accordance with current
industry standards. SELLER's warranty does not extend to any Product
that (a) is modified or altered, (b) is not maintained to SELLER's
maintenance recommendations (c) is operated in a manner other than that
specified by SELLER, (d) has its serial number removed or altered or (e)
is treated with abuse, negligence or other improper treatment
(including, without limitation, use outside the recommended
environment).
5.2 Remedies. Products delivered to CUSTOMER by SELLER hereunder which do
not comply with the warranty in Section 5.1 above and are returned to
SELLER during the applicable warranty period will be repaired or
replaced at SELLER's option at no cost to CUSTOMER. If SELLER cannot, or
determines that it is not practical to, repair or replace a returned
Product, the price paid by CUSTOMER for such Product will be credited
and applied to future orders.
5.3 Disclaimer. SELLER MAKES NO WARRANTIES (OTHER THAN AS EXPRESSLY PROVIDED
IN SECTION 5.1 ABOVE) WITH RESPECT TO THE PRODUCTS, OR ANY SERVICES AND
DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. FURTHER, SELLER DOES NOT WARRANT THE USE, OR THE
RESULTS OF THE USE, OF THE PRODUCTS OR THAT ANY SOFTWARE WILL BE
ERROR-FREE.
5.4 Year 2000 Compliance Warranty. Seller represents and warrants the ("Year
2000 Warranty') that (a) all Calendar-Related processing by the Products
and Special Products of Date Data or of any System Date will not cause
the Products to cease to operate substantially in accordance with the
Specifications, (b) all data fields for the Date Data contained in the
Products are four-digit fields capable of indicating century and
millennium, and (c) that Seller has verified through its testing
procedures that no change in the System Date (including the changes from
the year 1999 to the year 2000) will cause the Products or the Special
Products to cease to operate substantially in accordance with their
Specifications. Notwithstanding any provision to the contrary set forth
in this Agreement, Seller makes no representation or warranty with
respect to the Products or Special Products operating in conjunction
with any computer software, computer firmware, computer hardware, or any
combination of the foregoing supplied by third parties.
6. CUSTOMER'S REPRESENTATIONS AND WARRANTIES. CUSTOMER represents, warrants
and covenants that (i) it shall comply with good business practices and
all laws and regulations relevant to this Agreement or the subject
matter hereof, (ii) it shall use the then current names used by SELLER
for the Products provided that all advertisements, promotional
materials, packaging and anything else bearing any trademark of SELLER's
shall identify SELLER as the trademark owner and shall be subject to
SELLER's prior written approval and (iii) shall comply with all export
laws, restrictions, national security controls and regulations of the
United States or other applicable foreign agency or authority, and not
to export or re-export, or allow the export or re-export of any Product
or Proprietary Information of SELLER or any direct product thereof in
violation of any such restrictions, laws or regulations, or without all
required licenses and proper authorizations, any Group D-I or E-2
country (or national of such country) specified in the then current U.S.
Export Administration Regulations (or any successor supplement or
regulations).
7. LIMITATION OF LIABILITY. NEITHER PARTY WILL BE LIABLE WITH RESPECT TO
ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR (I) ANY AMOUNTS
IN EXCESS IN THE AGGREGATE OF THE AMOUNTS PAID TO IT (IN THE CASE OF
SELLER) OR (IN THE CASE OF
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CUSTOMER) PAID OR OWED BY IT HEREUNDER DURING THE TWELVE (12)-MONTH
PERIOD PRIOR TO DATE THE CAUSE OF ACTION AROSE OR (II) ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST DATA OR (III) COST OF
PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES. THE LIMITATIONS
OF THIS SECTION 7 SHALL NOT APPLY TO ANY BREACH OF SECTION 3.2 OR 9.
8. RELATIONSHIP OF THE PARTIES. CUSTOMER expressly acknowledges that it is
an independent contractor in the performance of this Agreement, and is
solely liable for all labor and related expenses in connection with this
Agreement. CUSTOMER will not have, and will not represent that it has,
any power, right or authority to bind SELLER, or to assume or create any
obligation or responsibility, express or implied, on behalf of SELLER.
9. PROPRIETARY INFORMATION. The Parties acknowledge that in the course of
performing their duties under this Agreement, each may obtain
confidential and proprietary information of the other ("Proprietary
Information"). Such Proprietary Information may include, but is not
limited to, trade secrets, know-how, inventions, techniques, processes,
programs, schematics, software source code, data, customer lists,
financial information, and sales and marketing plans. Each party shall
at all times keep in trust and confidence all Proprietary Information of
the other party and, during the term of this Agreement and for five (5)
years after its termination, shall not use such Proprietary Information
other than in the course of performing its duties under this Agreement
nor shall it disclose any such Proprietary Information to any third
party without the written consent of the other. Upon termination or
expiration of this Agreement or upon the request of the disclosing
party, each party shall promptly return all manifestations of the
other's Proprietary Information in its possession.
10. TERM AND TERMINATION.
10.1 Term. This Agreement shall commence on the Effective Date and shall
remain in force for a period of One (1) year unless earlier terminated
as provided in this Section 10. Thereafter, this Agreement shall
automatically renew for successive one (1)-year terms unless a party
provide written notice to the other party no later than sixty (60) days
prior to the expiration of the then current terms of such party's intent
not to renew.
10.2 Termination for Convenience. This Agreement may be terminated at any
time, with or without cause, by either party upon ninety (90) days prior
written notice to the other party.
10.3 Termination for Cause. This Agreement may be terminated by either party
for cause immediately by written notice upon the occurrence of any of
the following events: (i) if the other ceases to do business, or
otherwise terminates its business operations, provided, however, that
the acquisition of all or substantially all of a party's stock, assets
or business shall not be grounds for termination of this Agreement; or
(ii) if the other breaches any material provision of this Agreement and
fails to cure such breach within thirty (30) days of written notice
describing the breach; provided, however, that a breach of the
obligations set forth in Section 3.2 or 9 and shall be grounds for
immediate termination of this Agreement by the non-breaching party, or
(iii) if the other becomes insolvent or seeks protection under any
bankruptcy, receivership, trust deed, creditors arrangement, composition
or comparable proceeding, or if such proceeding is instituted against
the other (and not dismissed within ninety (90) days).
10.4 Effect of Termination. Upon any termination or expiration of this
Agreement, all pending purchase orders for release of Products shall be
canceled as of the effective date of termination or expiration, all sums
payable to SELLER shall be due and payable on the effective date of
termination of expiration and all licenses granted to CUSTOMER under
this Agreement shall immediately terminate, and CUSTOMER shall
discontinue all use and distribution of the Products. Upon an end-user
acquiring a copy of the Software pursuant to an End-User License
Agreement, the end-user shall be entitled to use that copy of the
Software, subject to the terms and conditions of the End-User License
Agreement.
11. PUBLICITY. The Parties shall announce this Agreement and the
establishment of the relationship between CUSTOMER and SELLER under this
Agreement pursuant to a joint press release to be mutually agreed
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upon. The Parties agree to submit to each other for approval all other
press releases relating to this Agreement and to not publish any press
release without prior approval of the other party, which approval shall
not be unreasonably withheld.
12. ASSIGNMENT. This Agreement shall be binding on successors and assigns
provided, however, this Agreement may not be assigned or transferred by
CUSTOMER without the prior written consent of the SELLER, which consent
shall not be unreasonably withheld. Any purported assignment in
violation of this Section 12 shall be null and void.
13. MISCELLANEOUS
13.1 No Waiver. A waiver by either party of any provision of this Agreement
or breach, in any one instance, shall not be construed as a waiver of
any other provision or subsequent breach thereof.
13.2 Notices. All notices or communications of any kind made or required to
be given pursuant to this Agreement shall be in writing and delivered by
personal service to the other party or sent by first class mail, postage
prepaid to the address for such party specified in this first paragraph
of this Agreement or such other address as such party shall provide
notice of in accordance with this Section 13.2.
13.3 Governing Law Legal Actions. This Agreement shall be governed and
construed under California law, without regard to conflicts of laws
provisions thereof. Any controversy, claim or dispute between the
parties to this Agreement arising out of, in connection with, or in
relation to the interpretation, validity, performance or breach of this
Agreement shall, at the request of either party, be resolved to the
exclusion of a court of law by binding arbitration in Ventura County,
California, in accordance with the Commercial Arbitration Rules of the
American Arbitration Association then in effect (but. nonetheless the
arbitration itself shall not be conducted under the auspices of such
Association unless the parties shall expressly so agree). The
arbitrator(s) shall be empowered to award relief which is legal and/or
equitable in nature, as appropriate. Except to the extent expressly
contradicted by the Commercial Arbitration Rules of the American
Arbitration Association and/or this Agreement, the arbitration
provisions of Section 1280 et seq. (Part 3, Title 9) (with the exception
of Section 1283.05) of the California Code of Civil Procedure shall be
fully applicable to this Agreement. For purposes of California Code of
Civil Procedure Section 1281.8 (relating to court issuance of
provisional remedies), the parties agree that in any controversy, claim
or dispute involving the Proprietary Information section of this
Agreement and/or the protection of any intellectual property, it shall
be conclusively presumed, if a party is otherwise entitled to have a
court issue a provisional remedy, that the arbitration award to which
the party may be entitled may be rendered ineffectual without
provisional remedy.
13.4 Severability. If any provisions of this Agreement is held by a court of
competent jurisdiction to be illegal, invalid or unenforceable, that
provision shall be limited or eliminated to the minimum extent necessary
so that this Agreement shall otherwise remain in full force and effect
and enforceable.
13.5 Force Majeure. A party shall not be liable for non-performance or delay
in performance (other than of payment or confidentiality obligations)
caused by any event reasonably beyond the control of such party
including, but not limited to wars, hostilities, revolutions, riots,
civil commotion, national emergency, strikes, lockouts or other labor
disputes or shortages or inability to obtain material or equipment,
unavailability of supplies, compliance with laws or regulation
(including, without limitation, those related to infringement),
epidemics, fire, flood, earthquake, force of nature, explosion, embargo,
or any Act of God, or any law, proclamation, regulation, ordinance or
other act or order of any court, government or governmental agency.
13.6 Entire Agreement Amendment. This Agreement, including all Attachments to
this Agreement, constitutes the entire agreement between the parties
relating to the subject matter hereof and all prior or simultaneous
proposals, negotiations, representations, conversations, discussions and
agreements, whether written or oral, among the parties and all past
dealing or industry custom. This Agreement may not be amended except by
a writing signed by the Parties.
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13.7 This Agreement may be executed in two or more counterparts, each of
which shall be deemed an original, but all of which together shall
constitute one and the same instrument.
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement effective as
the Effective Date.
By: /s/ Xxxxxx Xxxxxxxx By: /s/ Xxxxxxx Xxxxxxx
-------------------------------- --------------------------------
Name: Xxxxxx Xxxxxxxx Name: Xxxxxxx Xxxxxxx
------------------------------ ------------------------------
Title: President and CEO Title: CTO
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Date: March 17, 2000 Date: February 23, 2000
------------------------------ ------------------------------
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ATTACHMENT A
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Products Description
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AN-3220 AN-3200 20-slot 23" Chassis. - 48 VDC power
--------------------------------------------------------------------------------
SYSMOD1-DS3-2 System Combo Card includes system processor, 1-port
Ethernet 10/100TX, 1 console port. 2 PREINSTALLED DS-3
(45MBPS) ATM WAN UPLINK DAUGHTERCARDS.
--------------------------------------------------------------------------------
LC12-T1 12-channel line card supports ATM over unchannelized
T1.12 integral T1 modems with CSU/DSU on daughtercards.
--------------------------------------------------------------------------------
VSIC-8TC 8-channel T1 and Voice Server Card with hardware
support for voice compression. 8DS-1 channelized T1
digital voice interfaces for connection to PBX or Class
5 switches. Supports 192 channels of G.711 PCM or 96
voice channels of voice compression. Supports G.168
echo cancellation and structured CES service via CBR
voice over AAL1 and rtVBR voice over AAL2. Hardware
ready for G.726. Software for compression is sold
separately. REQUIRES MULTI-SERVICE GATEWAY SYSTEM
SOFTWARE.
--------------------------------------------------------------------------------
MSAP-SW-GW2.2 Multi-Service Gateway System software version 2.2.
Required with any purchase of voice module with MSAP
unit.
--------------------------------------------------------------------------------
MSAP-SW-VCMP3.0 G.726 Voice compression software for 96 voice channels
Voice Server Card. THIS OPTION MUST BE PURCHASED FOR
EACH VOICE SERVER CARD THAT NEEDS VOICE COMPRESSION.
--------------------------------------------------------------------------------
AP v2.4 Access Pilot EMS S/W support 50 fully loaded MSAPs.
--------------------------------------------------------------------------------
AN-30T Integrated Access Device Base Unit. 1-port Ethernet
10/100TX, 2-ports Serial V.35/V.11(Slimline 26
connectors), 1-port ATM WAN over unchannelized T1 up to
1.544Mbps with built-in CSU/DSU, and 1-slot for factory
installed Voice Interface Module. Includes manual,
Ethernet cable, and SDSL cable. REQUIRES SLIMLINE 26
CONNECTOR TO V.35 SERIAL CABLE (CDXEXXX-XX), PLEASE
REFER TO THE CABLING SECTION OF THE PRICE LIST FOR
ORDERING OPTIONS. REQUIRES A CONFIGURATION WORKSHEET
WITH EVERY ORDER.
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AN-30VM-D24C Digital Voice Module for AN-30. 24-DS0 digital voice
channels with 2-ports T1 for drop & insert
functionality. Hardware supports G.711 PCM and G.168
echo cancellation. Hardware ready for voice compression
requirements. Software for compression is sold
separately.
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AN-30-SW-DCMP3.0 G.726 ADPCM voice compression software for 24-ports
digital voice module.
--------------------------------------------------------------------------------
AN-30-SW-DSS2.2 Dynamic Service Selection Software for the AN-30 IAD.
--------------------------------------------------------------------------------
AN-30-SW-B2.2 Basic System Software version 2.2 for the AN-30 IAD.
W/routing.
--------------------------------------------------------------------------------
AN-20T Integrated Access Device Base Unit. Includes 1-port
Ethernet 10BT and 1-port ATM WAN over unchannelized T1
(integral CSU/DSU).
--------------------------------------------------------------------------------
AN-20-SW-B2.2 Basic System Software version 2.2 for the AN-20 IAD.
W/routing.
--------------------------------------------------------------------------------
AN-20-SW-DSS2.2 Dynamic Service Selection Software version 2.2 for the
AN-20 IAD.
--------------------------------------------------------------------------------
X-0
0
XXXXXXXXXX X
PRODUCT PRICES AND DISCOUNT LEVELS
SHIPMENT SCHEDULE FOR Q1/2000:
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LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
1 [***] AN-3220 AN-3200 20-slot 23" Chassis. - 48 VDC power. $ 7,995 [***] [***]
--- --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
2 [***] SYSMOD1-DS3-2 System Combo Card includes system processor, $ 7,085 [***] [***]
--- 1-port Ethernet 10/100TX, 1 console port. 2 --- --- ---
PREINSTALLED DS-3 (45MBPS) ATM WAN UPLINK
DAUGHTERCARDS.
------------------------------------------------------------------------------------------------------------------------------------
3 [***] LC12-T1 12-channel line card supports ATM over $ 8,995 [***] [***]
--- unchannelized T1.12 integral T1 modems with --- --- ---
CSU/DSU on daughtercards.
------------------------------------------------------------------------------------------------------------------------------------
4 [***] VSIC-8TC 8-channel T1 and Voice Server Card with hardware $18,995 [***] [***]
--- support for voice compression. 8 DS-1 --- --- ---
channelized T1 digital voice interfaces
for connection to PBX or Class 5
switches. Supports 192 channels of G.711
PCM or 96 voice channels of voice
compression. Supports G.168 echo
cancellation and structured CES service
via CBR voice over AAL1 and rtVBR voice
over AAL2. Hardware ready for G.726.
Software for compression is sold
separately. REQUIRED MULTI-SERVICE
GATEWAY SYSTEM SOFTWARE.
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5 [***] MSAP-SW-GW3.0 Multi-Service Gateway System software version 3.0 $ 4,995 [***] [***]
--- Required with any purchase of voice --- --- ---
module with MSAP unit.
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6 [***] MSAP-SW-VCMP3.0 G.726 Voice compression software for 96 voice $ 2,995 [***] [***]
--- channels Voice Server Card. --- --- ---
THIS OPTION MUST BE PURCHASED FOR EACH
VOICE SERVER CARD THAT NEEDS VOICE
COMPRESSION.
------------------------------------------------------------------------------------------------------------------------------------
7 [***] AP v2.4 Access Pilot EMS S/W support 50 fully loaded MSAPs $ 9,995 [***] [***]
--- --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
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EXTENDED PRICE
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*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-1
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LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
8 [***] AN-30T Integrated Access Device Base Unit. 1-port $2,395 [***] [***]
--- Ethernet 10/100TX, 2-ports Serial --- --- ---
V.35/V.11 (Slimline 26 connectors),
1-port ATM WAN over unchannelized T1 up
to 1.544 Mbps with built-in CSU/DSU, and
1-slot for factory installed Voice
Interface Module. Includes manual,
Ethernet cable, and SDSL cable. REQUIRES
SLIMLINE 26 CONNECTOR TO V.35 SERIAL
CABLE (CDXEXXX-XX), PLEASE REFER TO THE
CABLING SECTION OF THE PRICE LIST FOR
ORDERING OPTIONS. REQUIRES A
CONFIGURATION WORKSHEET WITH EVERY
ORDER.
------------------------------------------------------------------------------------------------------------------------------------
9 [***] AN-30VM-D24C Digital Voice Module for AN-30. 24-DS0 digital $3,600 [***] [***]
--- voice channels with 2-ports T1 for drop --- --- ---
& insert functionality. Hardware
supports G.711 PCM and G.168 echo
cancellation. Hardware ready for voice
compression requirements. Software for
compression is sold separately.
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11 [***] AN-30-SW-DCMP3.0 G.726 ADPCM voice compression software for $ 695 [***] [***]
--- 24-ports digital voice module. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
12 [***] AN-30-SW-DSS2.2 Dynamic Service Selection Software for the AN-30 $ 300 [***] [***]
--- IAD. --- --- ---
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13 [***] AN-30-SW-B3.0 Basic System Software version 2.2 for the AN-30 0 [***] [***]
--- IAD. W/routing --- --- ---
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14 [***] AN-20T Integrated Access Device Base Unit. Includes $ 895 [***] [***]
--- 1-port Ethernet 10BT and 1-port ATM WAN --- --- ---
over unchannelized T1 (integral
CSU/DSU).
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15 [***] AN-20-SW-B2.2 Basic System Software version 2.2 for the AN-20 0 [***] [***]
--- IAD. W/routing. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
16 [***] AN-20-SW-DSS2.2 Dynamic Service Selection Software version 2.2 $ 200 [***] [***]
--- for the AN-20 IAD. --- --- ---
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EXTENDED
PRICE
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*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-2
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SHIPMENT SCHEDULE FOR Q2/2000:
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
1 [***] AN-3220 AN-3200 20-slot 23" Chassis. - 48 VDC power. $ 7,995 [***] [***]
--- --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
2 [***] SYSMOD1-DS3-2 System Combo Card includes system processor, $ 7,085 [***] [***]
--- 1-port Ethernet 10/100TX, 1 console port. 2 --- --- ---
PREINSTALLED DS-3 (45MBPS) ATM WAN UPLINK
DAUGHTERCARDS.
------------------------------------------------------------------------------------------------------------------------------------
3 [***] LC12-T1 12-channel line card supports ATM over $ 8,995 [***] [***]
--- unchannelized T1.12 integral T1 modems with --- --- ---
CSU/DSU on daughtercards.
------------------------------------------------------------------------------------------------------------------------------------
4 [***] VSIC-8TC 8-channel T1 and Voice Server Card with $18,995 [***] [***]
--- hardware support for voice compression. --- --- ---
8 DS-1 channelized T1 digital voice
interfaces for connection to PBX or
Class 5 switches. Supports 192 channels
of G.711 PCM or 96 voice channels of
voice compression. Supports G.168 echo
cancellation and structured CES service
via CBR voice over AAL1 and rtVBR voice
over AAL2. Hardware ready for G.726.
Software for compression is sold
separately. REQUIRED MULTI-SERVICE
GATEWAY SYSTEM SOFTWARE.
------------------------------------------------------------------------------------------------------------------------------------
5 [***] MSAP-SW-GW3.0 Multi-Service Gateway System software $ 4,995 [***] [***]
--- version 3.0 --- --- ---
Required with any purchase of voice
module with MSAP unit.
------------------------------------------------------------------------------------------------------------------------------------
6 [***] MSAP-SW-VCMP3.0 G.726 Voice compression software for 96 $ 2,995 [***] [***]
--- voice channels Voice Server Card. --- --- ---
THIS OPTION MUST BE PURCHASED FOR EACH
VOICE SERVER CARD THAT NEEDS VOICE
COMPRESSION.
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-3
11
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
7 [***] AP v2.4 Access Pilot EMS S/W support 50 fully loaded $9,995 [***] [***]
--- MSAPs --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
8 [***] AN-30T Integrated Access Device Base Unit. 1-port $2,395 [***] [***]
--- Ethernet 10/100TX, 2-ports Serial V.35/V.11 --- --- ---
(Slimline 26 connectors), 1-port ATM WAN
over unchannelized T1 up to 1.544 Mbps
with built-in CSU/DSU, and 1-slot for
factory installed Voice Interface
Module. Includes manual, Ethernet cable,
and SDSL cable. REQUIRES SLIMLINE 26
CONNECTOR TO V.35 SERIAL CABLE
(CDXEXXX-XX), PLEASE REFER TO THE
CABLING SECTION OF THE PRICE LIST FOR
ORDERING OPTIONS. REQUIRES A
CONFIGURATION WORKSHEET WITH EVERY
ORDER.
------------------------------------------------------------------------------------------------------------------------------------
9 [***] AN-30VM-D24C Digital Voice Module for AN-30. 24-DS0 $3,600 [***] [***]
--- digital voice channels with 2-ports T1 --- --- ---
for drop & insert functionality.
Hardware supports G.711 PCM and G.168
echo cancellation. Hardware ready for
voice compression requirements. Software
for compression is sold separately.
------------------------------------------------------------------------------------------------------------------------------------
11 [***] AN-30-SW-DCMP3.0 G.726 ADPCM voice compression software for $ 695 [***] [***]
--- 24-ports digital voice module. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
12 [***] AN-30-SW-DSS2.2 Dynamic Service Selection Software for the $ 300 [***] [***]
--- AN-30 IAD. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
13 [***] AN-30-SW-B3.0 Basic System Software version 2.2 for the 0 [***] [***]
--- AN-30 IAD. W/routing --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
14 [***] AN-20T Integrated Access Device Base Unit. $ 895 [***] [***]
--- Includes 1-port Ethernet 10BT and 1-port ATM --- --- ---
WAN over unchannelized T1 (integral
CSU/DSU).
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-4
12
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
15 [***] AN-20-SW-B2.2 Basic System Software version 2.2 for the 0 [***] [***]
--- AN-20 IAD. W/routing. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
16 [***] AN-20-SW-DSS2.2 Dynamic Service Selection Software version $200 [***] [***]
--- 2.2 for the AN-20 IAD. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
TOTAL PRICE:
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-5
13
SHIPMENT SCHEDULE FOR Q3/2000:
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
1 [***] AN-3220 AN-3200 20-slot 23" Chassis. - 48 VDC power. $ 7,995 [***] [***]
--- --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
2 [***] SYSMOD1-DS3-2 System Combo Card includes system processor, $ 7,085 [***] [***]
--- 1-port Ethernet 10/100TX, 1 console port. 2 --- --- ---
PREINSTALLED DS-3 (45MBPS) ATM WAN UPLINK
DAUGHTERCARDS.
------------------------------------------------------------------------------------------------------------------------------------
3 [***] LC12-T1 12-channel line card supports ATM over $ 8,995 [***] [***]
--- unchannelized T1.12 integral T1 modems with --- --- ---
CSU/DSU on daughtercards.
------------------------------------------------------------------------------------------------------------------------------------
4 [***] VSIC-8TC 8-channel T1 and Voice Server Card with $18,995 [***] [***]
--- hardware support for voice compression. --- --- ---
8 DS-1 channelized T1 digital voice
interfaces for connection to PBX or
Class 5 switches. Supports 192 channels
of G.711 PCM or 96 voice channels of
voice compression. Supports G.168 echo
cancellation and structured CES service
via CBR voice over AAL1 and rtVBR voice
over AAL2. Hardware ready for G.726.
Software for compression is sold
separately. REQUIRED MULTI-SERVICE
GATEWAY SYSTEM SOFTWARE.
------------------------------------------------------------------------------------------------------------------------------------
5 [***] MSAP-SW-GW3.0 Multi-Service Gateway System software $ 4,995 [***] [***]
--- version 3.0 --- --- ---
Required with any purchase of voice
module with MSAP unit.
------------------------------------------------------------------------------------------------------------------------------------
6 [***] MSAP-SW-VCMP3.0 G.726 Voice compression software for 96 $ 2,995 [***] [***]
--- voice channels Voice Server Card. --- --- ---
THIS OPTION MUST BE PURCHASED FOR EACH
VOICE SERVER CARD THAT NEEDS VOICE
COMPRESSION.
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-6
14
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
7 [***] AP v2.4 Access Pilot EMS S/W support 50 fully loaded $ 9,995 [***] [***]
--- MSAPs --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
8 [***] AN-30T Integrated Access Device Base Unit. 1-port $ 2,395 [***] [***]
--- Ethernet 10/100TX, 2-ports Serial V.35/V.11 --- --- ---
(Slimline 26 connectors), 1-port ATM WAN
over unchannelized T1 up to 1.544 Mbps
with built-in CSU/DSU, and 1-slot for
factory installed Voice Interface
Module. Includes manual, Ethernet cable,
and SDSL cable. REQUIRES SLIMLINE 26
CONNECTOR TO V.35 SERIAL CABLE
(CDXEXXX-XX), PLEASE REFER TO THE
CABLING SECTION OF THE PRICE LIST FOR
ORDERING OPTIONS. REQUIRES A
CONFIGURATION WORKSHEET WITH EVERY
ORDER.
------------------------------------------------------------------------------------------------------------------------------------
9 [***] AN-30VM-D24C Digital Voice Module for AN-30. 24-DS0 $ 3,600 [***] [***]
--- digital voice channels with 2-ports T1 --- --- ---
for drop & insert functionality.
Hardware supports G.711 PCM and G.168
echo cancellation. Hardware ready for
voice compression requirements. Software
for compression is sold separately.
------------------------------------------------------------------------------------------------------------------------------------
11 [***] AN-30-SW-DCMP3.0 G.726 ADPCM voice compression software for $ 695 [***] [***]
--- 24-ports digital voice module. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
12 [***] AN-30-SW-DSS2.2 Dynamic Service Selection Software for the $ 300 [***] [***]
--- AN-30 IAD. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
13 [***] AN-30-SW-B3.0 Basic System Software version 2.2 for the 0 [***] [***]
--- AN-30 IAD. W/routing --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
14 [***] AN-20T Integrated Access Device Base Unit. $ 895 [***] [***]
--- Includes 1-port Ethernet 10BT and 1-port ATM --- --- ---
WAN over unchannelized T1 (integral
CSU/DSU).
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-7
15
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
15 [***] AN-20-SW-B2.2 Basic System Software version 2.2 for the 0 [***] [***]
--- AN-20 IAD. W/routing. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
16 [***] AN-20-SW-DSS2.2 Dynamic Service Selection Software version $200 [***] [***]
--- 2.2 for the AN-20 IAD. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
TOTAL PRICE:
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-8
16
SHIPMENT SCHEDULE FOR Q4/2000:
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
1 [***] AN-3220 AN-3200 20-slot 23" Chassis. -48 VDC power. $ 7,995 [***] [***]
--- --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
2 [***] SYSMOD1-DS3-2 System Combo Card includes system processor, $ 7,085 [***] [***]
--- 1-port Ethernet 10/100TX, 1 console port. 2 --- --- ---
PREINSTALLED DS-3 (45MBPS) ATM WAN UPLINK
DAUGHTERCARDS.
------------------------------------------------------------------------------------------------------------------------------------
3 [***] LC12-T1 12-channel line card supports ATM over $ 8,995 [***] [***]
--- unchannelized T1.12 integral T1 modems with --- --- ---
CSU/DSU on daughtercards.
------------------------------------------------------------------------------------------------------------------------------------
4 [***] VSIC-8TC 8-channel T1 and Voice Server Card with $18,995 [***] [***]
--- hardware support for voice compression. --- --- ---
8 DS-1 channelized T1 digital voice
interfaces for connection to PBX or
Class 5 switches. Supports 192 channels
of G.711 PCM or 96 voice channels of
voice compression. Supports G.168 echo
cancellation and structured CES service
via CBR voice over AAL1 and rtVBR voice
over AAL2. Hardware ready for G.726.
Software for compression is sold
separately. REQUIRED MULTI-SERVICE
GATEWAY SYSTEM SOFTWARE.
------------------------------------------------------------------------------------------------------------------------------------
5 [***] MSAP-SW-GW3.0 Multi-Service Gateway System software $ 4,995 [***] [***]
--- version 3.0 --- --- ---
Required with any purchase of voice
module with MSAP unit.
------------------------------------------------------------------------------------------------------------------------------------
6 [***] MSAP-SW-VCMP3.0 G.726 Voice compression software for 96 $ 2,995 [***] [***]
--- voice channels Voice Server Card. --- --- ---
THIS OPTION MUST BE PURCHASED FOR EACH
VOICE SERVER CARD THAT NEEDS VOICE
COMPRESSION.
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-9
17
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
7 [***] AP v2.4 Access Pilot EMS S/W support 50 fully loaded $9,995 [***] [***]
--- MSAPs --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
8 [***] AN-30T Integrated Access Device Base Unit. 1-port $2,395 [***] [***]
--- Ethernet 10/100TX, 2-ports Serial V.35/V.11 --- --- ---
(Slimline 26 connectors), 1-port ATM WAN
over unchannelized T1 up to 1.544 Mbps with
built-in CSU/DSU, and 1-slot for factory
installed Voice SDSL cable. REQUIRES
SLIMLINE 26 CONNECTOR TO V.35 SERIAL
CABLE (CDXEXXX-XX), PLEASE REFER TO THE
CABLING SECTION OF THE PRICE LIST FOR
ORDERING OPTIONS. REQUIRES A
CONFIGURATION WORKSHEET WITH EVERY
ORDER.
------------------------------------------------------------------------------------------------------------------------------------
9 [***] AN-30VM-D24C Digital Voice Module for AN-30. 24-DS0 $3,600 [***] [***]
--- digital voice channels with 2-ports T1 --- --- ---
for drop & insert functionality.
Hardware supports G.711 PCM and G.168
echo cancellation. Hardware ready for
voice compression requirements. Software
for compression is sold separately.
------------------------------------------------------------------------------------------------------------------------------------
11 [***] AN-30-SW-DCMP3.0 G.726 ADPCM voice compression software for $ 695 [***] [***]
--- 24-ports digital voice module. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
12 [***] AN-30-SW-DSS2.2 Dynamic Service Selection Software for the $ 300 [***] [***]
--- AN-30 IAD. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
13 [***] AN-30-SW-B3.0 Basic System Software version 2.2 for the 0 [***] [***]
--- AN-30 IAD. W/routing --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
14 [***] AN-20T Integrated Access Device Base Unit. $ 895 [***] [***]
--- Includes 1-port Ethernet 10BT and 1-port ATM --- --- ---
WAN over unchannelized T1 (integral
CSU/DSU).
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
[***]
---
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
B-10
18
------------------------------------------------------------------------------------------------------------------------------------
LINE QTY MODEL NO. DESCRIPTION LIST DISCOUNT DISCOUNT
ITEM PRICE RATE PRICE
------------------------------------------------------------------------------------------------------------------------------------
15 [***] AN-20-SW-B2.2 Basic System Software version 2.2 for the 0 [***] [***]
--- AN-20 IAD. W/routing. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
16 [***] AN-20-SW-DSS2.2 Dynamic Service Selection Software version $200 [***] [***]
--- 2.2 for the AN-20 IAD. --- --- ---
------------------------------------------------------------------------------------------------------------------------------------
TOTAL PRICE:
------------------------------------------------------------------------------------------------------------------------------------
GRAND TOTAL:
------------------------------------------------------------------------------------------------------------------------------------
------------
EXTENDED
PRICE
------------
[***]
---
------------
[***]
---
------------
[***]
------------
[***]
------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
X-00
00
XXXXXXXXXX X
XXXXXXXX ENGINEER AND TRAINING PROGRAM
Accelerated Networks will provide at [***] during the first 12 months
of UniDial's deployment a Resident Engineer starting [***] after the
effective date of this agreement. Description and cost savings are
described below. [***]
Accelerated Networks will provide [***] to UniDial a total of [***]
training seats with a class load of [***] persons maximum, which equates
to [***] classes of on site training. UniDial may allocate a portion of
the [***] seats as desired to Accelerated Network's HQ Training
facility following appropriate scheduling timelines. Descriptions and
cost savings to UniDial are described below. [***]
----------------------------------------------------------------------------------------------------
ACCELERATEDSTART SERVICE DESCRIPTION RESOURCES PRICING
PROFESSIONAL SERVICES
----------------------------------------------------------------------------------------------------
ON-SITE NETWORK OPERATIONS SUPPORT ANI will deliver 3 Mos. [***]
---
Accelerated Networks can provide Resident this service 6 Mos. [***]
---
Engineering personnel to serve as onsite 12 Mos. [***]
---
support resource(s) at the customer's Network
Operation Center (NOC). The Resident
Engineer(s) have the responsibility to monitor
the ANI portion of the customer network to
ensure all faults are addressed as soon as one
may arise. In addition to the monitoring and
fault management of the Accelerated Networks
based network, the engineer(s) will assist in
managing the day to day process of integrating
and implementing major additions/transitions
to the Accelerated Networks-based network.
----------------------------------------------------------------------------------------------------
TRAINING Will be offered At Accelerated Networks
Accelerated Networks Educational Services primarily by ANI Training facilities in
offers focused hands-on courses to train resources. Third Moorpark, CA
customer staff on the installation, party training PER STUDENT - [***]
---
operations, troubleshooting and management of facilities and Includes course material,
the Accelerated Networks based networks. trainers will be instructor, facilities and
Classes are offered in Simi Valley, CA, or at investigated. Web equipment.
the customer's premise. Accelerated Networks based and CD based At Customer's Site
may supply all necessary equipment for (CBT) programs are PER STUDENT - [***]
---
classes at the customer's site. Maximum of 8 scheduled. Includes course material,
students per class. Technical Training instructor and expenses.
courses include topics such as: Customer provides facilities
and equipment.
- AccessPilot and CoPilot Element Accelerated Networks crates
Management System (EMS) and ships all necessary
- Configuration and Operations for Equipment to Customer's
AN-20/24/28/30/31/32 and 3220/3204 Site. Maximum of 8 students
multiservice access platform per class.
- Installation and Maintenance for the EQUIPMENT - [$8995.]
ANI devices Includes all needed equipment
inclusive of Routers, Switches and
- Troubleshooting Accelerated Networks PBX simulators.
Frame Relay, ATM, SDSL, and Voice
----------------------------------------------------------------------------------------------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
C-1
20
----------------------------------------------------------------------------------------------------
ACCELERATEDSTART SERVICE DESCRIPTION RESOURCES PRICING
PROFESSIONAL SERVICES
----------------------------------------------------------------------------------------------------
Networks
----------------------------------------------------------------------------------------------------
LAB SERVICES This lab is an No charge for validation of
The AcceleratedStart customer lab is internal resource. an ANI solution.
available to customers and account teams to Third party
test and evaluate their solutions. The lab interoperability
has a variety of routers, Frame Relay and ATM testing is being
switches, third party DSLAMs, CPE and test evaluated.
equipment available to test specific
applications.
----------------------------------------------------------------------------------------------------
C-2
21
ATTACHMENT D
TECHNICAL SUPPORT PROGRAMS
ACCELERATED NETWORKS WILL HONOR A [***] DISCOUNT OFF LIST FOR A 1 YEAR
CONTRACT PAID IN ADVANCE
ACCELERATED NETWORKS WILL HONOR A [***] DISCOUNT OFF LIST FOR A 2 YEAR
CONTRACT PAID IN ADVANCE
ACCELERATED NETWORKS WILL HONOR A [***] DISCOUNT OFF LIST FOR A 3 YEAR
CONTRACT PAID IN ADVANCE
---------------------------------------------------------------------------------------------------
ACCELERATEDTAC SERVICES RESOURCES PRICING
---------------------------------------------------------------------------------------------------
ACCELERATEDTAC PROGRAMS ANI Network Support See pricing on next
Accelerated Networks Support Programs are Engineers will assist page
packaged to meet your network hardware and 24 hours a day 7 days
software needs. Our Web Support, Remote a week. On site
Technical Support, On-Site Remedial Maintenance trained and certified
and Repair and Replace services are expertly authorized
prepared to ensure that Accelerated Networks representatives
customer's network health is maintained at its provide support.
optimum.
ACCELERATEDTAC BASIC PARTNER LIST
_x9 (local customer time) Telephone TAC support UNISYS
with 45 minutes response. Includes minor
software releases (bug fix) and WebTAC Access.
ACCELERATEDTAC ENHANCED
Basic service, 7x24 Telephone TAC support with
15 minutes response. Includes minor software
releases (bug fix) and WebTAC Access and next
business day advanced hardware replacement.
ACCELERATEDTAC PREMIUM
Enhanced service, 7x24 TAC access with 15 minutes
response. Includes minor software releases (bug
fix) and WebTAC Access and next business day
on-site response.
ACCELERATEDTAC COMPREHENSIVE
Premium service, 7x24 TAC access with 15 minutes
response. Includes minor software releases (bug
fix) and WebTAC Access, 4-hour on-site response
365 days a year. Response time subject to
location.
---------------------------------------------------------------------------------------------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
D-1
22
TECHNICAL SUPPORT PRICING
----------------------------------------------------
CUSTOMER SERVICE PRICE
----------------------------------------------------
ACCELERATEDTAC BASIC
----------------------------------------------------
AN-20 [***]
----------------------------------------------------
AN-24 [***]
----------------------------------------------------
AN-28 [***]
----------------------------------------------------
AN-30 [***]
----------------------------------------------------
AN-31 [***]
----------------------------------------------------
AN-32 [***]
----------------------------------------------------
AN-3204 [***]
----------------------------------------------------
AN-3220 [***]
----------------------------------------------------
ACCELERATEDTAC ENHANCED
----------------------------------------------------
AN-20 [***]
----------------------------------------------------
AN-24 [***]
----------------------------------------------------
AN-28 [***]
----------------------------------------------------
AN-30 [***]
----------------------------------------------------
AN-31 [***]
----------------------------------------------------
AN-32 [***]
----------------------------------------------------
AN-3204 [***]
----------------------------------------------------
AN-3220 [***]
----------------------------------------------------
ACCELERATEDTAC PREMIUM
----------------------------------------------------
AN-20 [***]
----------------------------------------------------
AN-24 [***]
----------------------------------------------------
AN-28 [***]
----------------------------------------------------
AN-30 [***]
----------------------------------------------------
AN-31 [***]
----------------------------------------------------
AN-32 [***]
----------------------------------------------------
AN-3204 [***]
----------------------------------------------------
AN-3220 [***]
----------------------------------------------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
D-2
23
----------------------------------------------------
CUSTOMER SERVICE PRICE
----------------------------------------------------
ACCELERATEDTAC
COMPREHENSIVE 4 HOUR
----------------------------------------------------
AN-20 [***]
----------------------------------------------------
AN-24 [***]
----------------------------------------------------
AN-28 [***]
----------------------------------------------------
AN-30 [***]
----------------------------------------------------
AN-31 [***]
----------------------------------------------------
AN-32 [***]
----------------------------------------------------
AN-3204 [***]
----------------------------------------------------
AN-3220 [***]
----------------------------------------------------
ACCELERATEDTAC COMPREHENSIVE 2 HOUR
(CALL XXX OR XXXXX)
----------------------------------------------------
AN-20 [***]
----------------------------------------------------
AN-24 [***]
----------------------------------------------------
AN-28 [***]
----------------------------------------------------
AN-30 [***]
----------------------------------------------------
AN-31 [***]
----------------------------------------------------
AN-32 [***]
----------------------------------------------------
AN-3204 [***]
----------------------------------------------------
AN-3220 [***]
----------------------------------------------------
*** Confidential treatment has been requested for certain redacted provisions of
this agreement. The redacted provisions are identified by three asterisks
enclosed by brackets and underlined. The confidential portion has been filed
separately with the Securities and Exchange Commission.
D-3