SERVICES AGREEMENT
Exhibit
10.3
This
Services Agreement (this “Agreement”) is made and entered into as of the date of
the last signature below, effective May 17, 2010 by and between
Elsinore Services, Inc., a Delaware corporation (“Client"), and FaceTime
Strategy LLC, a Virginia limited liability company (“FaceTime”), and provides as
follows:
Recitals:
A. FaceTime
is in the business of marketing, public relations, developing and maintaining
databases, providing comprehensive analysis and reporting, facilitation of
direct mail and email, and consultation for strategic direction for its
clients.
B. Client
desires to have FaceTime provide a variety of Services (as defined below) as
more fully described herein, including utilizing FaceTime’s proprietary “Market
Master” system (“Market Master”).
C. In
the course of performing such services, the parties expect to acquire knowledge
of Confidential Information (as defined below) of the other party.
D. The
parties desire to enter into this Agreement in order to define the scope of the
Services, and to protect the Confidential Information of both parties from
unauthorized disclosure or use, all as more clearly set forth
herein.
Terms of
Agreement:
NOW,
THEREFORE, for and in consideration of the Recitals, the mutual covenants, terms
and conditions hereinafter set forth, and for other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, it
is agreed as follows:
1.
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Services.
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1.1.
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Statement of
Services. FaceTime will furnish services and advice to
Client in accordance with the Statement of Services (the “Statement”)
attached as Exhibit A and
incorporated by this reference.
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1.2.
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Independent
Contractor. FaceTime is in all matters relating to this
Agreement an independent contractor and not an employee of
Client.
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1.3.
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No Client
Authority. Except as authorized in writing,
FaceTime has no power or authority to act for, represent, or bind Client,
its successors or assigns, in any
manner.
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1.4.
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Suspension for
Non-Payment. Should any funds due to FaceTime under this
Agreement remain unpaid for more than ten (10) days following the due date
as set forth in Section 2 below, FaceTime may, in its sole discretion,
suspend the performance of all Services and withhold Client’s access to
Market Master.
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1
2.
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Compensation.
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2.1
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Total
Compensation. FaceTime will be compensated for the
project as identified in exhibit A, on terms and in the amounts set forth
in the Statement.
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2.2
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Payment
Terms. Unless otherwise set forth on the Statement,
payment shall be due on the first (1st)
day of each calendar month, in advance, with payment for any partial
months at the start or end of the Term prorated
accordingly.
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2.3
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Payment
Amount. Unless otherwise set forth on the Statement,
each monthly payment amount shall
be
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2.3.1
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Phase
1:
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One
time fee $60,000.00; Monthly maintenance fee
$2,500.00
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2.3.2
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Phase
2:
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One
time marketing kit fee $25,000; Monthly maintenance fee
$2,500.00
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2.3.3
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Phase
3:
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Monthly
maintenance fee $1,000.00
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2.4
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Commencement of
Services. The services under the three various phases shall
commence upon mutual agreement.
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2.5
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Late
Payments. Amounts remaining unpaid more than ten (10)
days following the due date will be charged interest at 1.5% per month
plus cost of collection.
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3.0
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Term. This
Agreement shall be effective as of the date of the last signature below
and shall continue for two (2) years thereafter (the “Term”), and
automatically renew unless terminated by either party in accordance with
Section 5 below.
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4.0
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Termination.
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4.1
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Procedures. Either
party may terminate this Agreement in the event of an uncured default by
the other party. In the event of default hereunder, the
non-defaulting party shall provide written notice to the defaulting party,
setting forth the circumstances surrounding the default. The
defaulting party shall have no fewer than thirty (30) days to cure the
default, after which the non-defaulting party may terminate this Agreement
if the default remains uncured.
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4.2
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Following
Termination. In the event of termination, the defaulting
party shall pay to the non-defaulting party all amounts owed up to the
date of the termination. Each party’s obligations with regard
to Market Master, proprietary information and systems, and Confidential
Information shall be as set forth in Sections 6 and 7 of this Agreement
and shall survive termination.
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2
5.0
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Trade Secrets,
Intellectual Property, and Confidential
Information
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5.1
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General. As
used herein, “Confidential Information” means any trade secret, as that
term is defined in and construed under the Uniform Trade Secrets Act, that
is owned by either party or is possessed by a party hereto under an
agreement of confidentiality with a third person. Confidential Information
shall also include any other information that is of value to either party
and is treated as proprietary or
confidential.
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5.2
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Specific
Inclusions. The following shall be conclusively deemed
"Confidential Information":
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5.2.1
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The
software programs and related materials developed by FaceTime and utilized
in connection with Market Maker, including all source code and object
code, corrections, improvements, enhancements and derivatives thereof,
whether prepared by FaceTime or third parties on behalf of
FaceTime.
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5.3
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Exclusions. Notwithstanding
the above provisions of Section 6.2, Confidential Information does not
include any information that:
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5.3.1
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was
already known to a party prior to the date of this Agreement as
established by documentary
evidence;
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5.3.2
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is
in or has entered the public domain without a breach of this Agreement or
other wrongful or negligent act of the disclosing
party;
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5.3.3
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has
been approved for release by written authorization of the non-disclosing
party; or
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5.3.4
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is
required to be disclosed pursuant to final binding order of a governmental
agency or court of competent jurisdiction, provided that reasonable notice
of the pendency of such an order and the opportunity to contest it has
been given.
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6.0
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Confidentiality and
Nondisclosure.
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6.1
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Generally. Both
parties understand and agree that they will be deemed in a fiduciary
relationship of confidence and trust with respect to all Confidential
Information. Both parties agree to hold all Confidential
Information in strict confidence and not to disclose such Confidential
Information to any third party or to use it for any purpose other than the
purposes described herein. Both parties agree that they will
employ all reasonable steps to protect the Confidential Information from
unauthorized or inadvertent disclosure or use. Either party may
disclose Confidential Information to its staff, but only to the extent
necessary for the purposes described herein. Both parties shall
instruct all of their employees and contractors not to disclose such
Confidential Information to third parties, including consultants, and not
to use it for any purpose, except as herein authorized, without express
prior written permission.
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3
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6.2
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Non-Solicitation. Both
parties further agrees that for a period of two (2) years after the Term
of this Agreement ends, or this Agreement is terminated for any reason,
neither party shall, either directly or indirectly, solicit (i.e., will
take no action to encourage, obtain or bring about) the resignation or
departure of any employees of the other party for the purpose of working
with or for, or otherwise rendering any services to, the soliciting
party.
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6.3
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Return of Confidential
Information. Immediately following the expiration of the
Term of this Agreement, or the termination of this Agreement for any
reason, each party shall deliver to the other all writings, books,
documents, lists, papers, and other Confidential Information of any form
whatsoever in such party’s possession, custody or control. In
the alternative, and upon agreement between the parties, each party may
certify in a writing signed by an authorized officer or representative
that the foregoing have been destroyed and disposed of in a secure
manner.
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6.4
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Survival. The
restrictions set forth in this Section 7 shall apply to any information
for so long as it remains Confidential
Information.
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6.5
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Remedies. Both
parties acknowledge and agree that, in the event either party violates the
terms of this Section 7 by engaging in actions that are in breach of the
terms hereof, such breach will cause the non-violating party irreparable
and continuing damage and injury for which there is no adequate remedy at
law. Each party agrees that, in the event of any such breach,
in addition to such other relief as it may be entitled to recover, the
non-violating party shall be entitled to injunctive relief, without the
necessity of proving actual damages and without posting any injunction
bond. In the event of any suit or other action arising out of
or relating to this Agreement, the party that substantially prevails in
such action shall be entitled to an award of all of its attorneys’ fees,
costs and expenses of the action, including without limitation recovery of
all expert witness fees and
expenses.
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7.0
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Results of FaceTime’s
Services.
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7.1
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Ownership of Results
of Services. FaceTime owns, and will be entitled to and
will own, all the results and proceeds of the Services under this
Agreement, including, without limitation, all rights throughout the world
to any copyright, patent, trademark or other right and to all ideas,
inventions, products, programs, procedures, formats and other materials of
any kind created or developed or worked on by FaceTime prior to, during,
or following the Term of this Agreement; the same shall be the sole and
exclusive property of FaceTime; and Client will not have any right, title
or interest of any nature or kind therein. Without limiting the foregoing,
it will be presumed that any copyright, patent, trademark or other right
and any idea, invention, product, program, procedure, format or material
created, developed or worked on by FaceTime at any time during the Term of
this Agreement will be a result or proceed of FaceTime’s services under
this Agreement.
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4
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7.2
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Remedies. Client
acknowledges and agrees that, in the event Client violates the terms of
this Section 8 by engaging in actions that are in breach of the terms
hereof, such breach will cause FaceTime irreparable and continuing damage
and injury for which there is no adequate remedy at law. Client
agrees that, in the event of any such breach, in addition to such other
relief as FaceTime may be entitled to recover, FaceTime shall be entitled
to injunctive relief, without the necessity of proving actual damages and
without posting any injunction bond. In the event of any suit
or other action arising out of or relating to this Agreement, the party
that substantially prevails in such action shall be entitled to an award
of all of its attorneys’ fees, costs and expenses of the action, including
without limitation recovery of all expert witness fees and
expenses.
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8.0
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Use of FaceTime’s or
Client’s Name. Either party may use the name, a
trademark or service xxxx of the other party solely for the purpose of
identifying such party as a client or service provider of the
other.
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9.0
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Taxes and Government
Fees. Each party shall pay all taxes and other
government fees levied upon or in connection with its activities or the
operation of its affairs, whether sales, property, income taxes or
otherwise.
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10.0
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Miscellaneous.
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10.1
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Indemnification by
Client. Client shall indemnify, defend and hold FaceTime
harmless against all claims arising in favor of any person, firm or
corporation on account of personal injuries or property damage in any way
resulting from the acts and/or omissions of Client or its employees,
agents, or subcontractors.
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10.2
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Indemnification by
FaceTime. FaceTime shall indemnify, defend and hold
Client harmless against all claims arising in favor of any person, firm or
corporation on account of personal injuries or property damage in any way
resulting from the acts and/or omissions of FaceTime or its employees,
agents, or subcontractors.
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10.3
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Representations. Each
party represents and warrants that:
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10.3.1
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it
has all necessary rights and authorization to enter into and perform this
Agreement;
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10.3.2
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its
performance of its obligations under this Agreement will not violate any
legal rights of any third party, including, without limitation, the
intellectual property rights of any person, firm or entity;
and
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5
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10.3.3
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its
performance of and payment for its obligations under this Agreement is and
will at all times be in compliance with the requirements of all applicable
laws and regulations of all governmental
authorities.
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10.4
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Modifications. This
Agreement constitutes the entire Agreement between the parties hereto, and
all previous communications between the parties, whether written or oral
with reference to the subject matter of this Agreement, are hereby
canceled and superseded. No modifications of this Agreement
shall be binding upon the parties hereto, or either of them, unless such
is in writing and duly signed by the respective parties
hereto. It is expressly agreed that the Statement attached
hereto as Exhibit A may
be modified if signed by both parties to reflect any changes in the
services to be provided, or the compensation for such
services.
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10.5
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Severability. If
any part of this Agreement shall be adjudged by any court or other
tribunal of competent jurisdiction to be invalid, such judgment shall not
affect or nullify the remainder of this Agreement, which shall be given
effect in accordance with the manifest intent
hereof.
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10.6
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Assignment. This
Agreement shall not be assignable by either party in the absence of the
specific written consent of the non-assigning party unless it is an entity
controlled by the assigning party.
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10.7
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Headings. All
headings in this Agreement are for convenience of reference only and shall
be ignored for purposes of construing and interpreting this
Agreement.
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10.8
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Counterparts. This
Agreement may be executed in counterparts, all of which, taken together,
shall have the same effect as though all parties had manually executed the
same document.
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10.9
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Facsimiles. Any
copy of this Agreement bearing the signature of a party shall be given the
same effect as the manually executed original document, regardless of the
fact that the signature appearing thereon may be a photocopy of the manual
signature or may be a copy that has been transmitted by
facsimile.
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10.10
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Notice. Any
written notice or other written communication given pursuant to this
Agreement shall be effective when received (by mail, hand delivery,
facsimile or other method) as
follows:
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10.10.1
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Any
notice to Client shall be effective when received at the offices of the
registered agent of Client in the state of its incorporation or by the
President of the Client at the address
below.
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10.10.2
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Notice
to FaceTime shall be effective when received at the FaceTime’s current
address or when actually received by FaceTime through any medium of
communication. FaceTime’s current address is indicated
below.
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6
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10.10.3
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Either
party may change its notice address by giving notice of such change to the
other party in accordance with the notice procedure stated in this
paragraph.
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10.11
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Governing Law;
Venue. This Agreement shall be construed and interpreted
under the laws of the State of Virginia, without regard to the conflict of
laws provisions thereof.
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11.0
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Dispute
Resolution. Any dispute arising out of or relating to this
Agreement, its interpretation or the breach, termination or validity of it
shall be handled as follows:
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11.1
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Mediation. The
parties agree to attempt to resolve the dispute first by the use of a
neutral mediator. If the parties cannot agree on the selection
of a mediator, each party shall select one mediator and those two
mediators shall select a third who will hear the dispute. The
mediation shall be scheduled within thirty (30) days of one party invoking
this provision and the costs of mediation will be shared equally by the
parties. If a party refuses to mediate, then such party shall
not be entitled to seek attorneys’ fees or costs in any subsequently filed
arbitration.
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11.2
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Binding
Arbitration. If a matter is not successfully mediated it
shall be finally settled by binding arbitration conducted expeditiously in
accordance with the commercial arbitration rules of the American
Arbitration Association as in effect from time to time, and judgment upon
the award rendered by the arbitrators may be entered by any court having
jurisdiction thereof. The arbitrator may order specific performance,
preliminary and final injunctive relief, and other equitable relief. The
arbitrator may award attorneys’ fees and other costs and expenses of
litigation to the substantially prevailing party. The arbitration shall be
held in Virginia. Notwithstanding anything to the contrary contained
herein, the provisions of this Section 12.2 shall not apply with regard to
any equitable remedies to which the Client may be entitled. No party shall
invoke the arbitration provision until it has first attempted to resolve
the dispute through mediation.
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(Signature
page follows)
7
IN
WITNESS WHEREOF, the parties have executed this Agreement to be effective on the
date of the last signature below.
FACETIME
STRATEGY, LLC
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Date:
May 17, 2010
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By:
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/s/ Xxxx Xxxxx
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Name:
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Xxxxxxx
Xxxx Xxxxx
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Title:
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Chairman
and Chief Executive Officer
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Address:
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0000
Xxxxxxxxxxxxx Xxxxx
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Xxxxx
0X-000
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Xxxxxxxxxx
XX 00000-0000
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ELSINORE
SERVICES, INC.
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Date:
May 17, 2010
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By:
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/s/ Xxxx Xxxxxx
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Name:
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Xxxx
Xxxxxx
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Title:
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Chairman
and Chief Executive Officer
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Address:
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0000
Xxxxxxxxxxxxx Xxxxx
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Xxxxx
0X-000
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Xxxxxxxxxx
XX 00000-0000
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8
EXHIBIT
A
STATEMENT
OF WORK
Below is
an outline of the Statement of Work.
Phase 1
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·
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Upgrade
and update Client’s web-site to include SEC filing link, press release
posting and archive, and provide link to Client blog, facebook and twitter
connections;
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·
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Develop,
create and manage a Client blog
web-site;
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·
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Develop,
create and manage a Client facebook and twitter
web-site;
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·
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Develop
an email shareholder and follower communication and data base through the
Clients web-site;
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·
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Maintain
the Client shareholder and follower
Database;
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·
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Maintain
the Client’s web-site;
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·
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Review
the Client’s shareholder and follower Database and provide analysis as
requested by Client or is generated from internal
reviews;
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·
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Extract
Client shareholder and follower Database for regular e-mail distribution
up to 25 times per year;
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·
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Extract
Client shareholder and follower Database for USPS mailings up to 4 times
per year;
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·
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Support
active shareholder and follower investor relations campaigns
on-line to include various investor
forums;
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Phase 2
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·
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Support
the preparation of a marketing kit to be used when making marketing
calls
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·
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Communicate
with supporting vendors in the fulfillment of the Client marketing
program
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·
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Maintain
software used for customer address
standardization
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·
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Provide
Client access to the MarketMaster system database management
system
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·
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Review
the Client Customer Database and provide analysis as requested by Client
or is generated from internal
reviews
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·
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Extract
Client Customer Database for mailings up to 10 times per year per
identified Client Customer
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Phase 3
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·
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Run
NCOA quarterly with Death/Prison/DMA Preference
annually
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·
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Sending
of 2 Million emails annually
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·
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Creation
of 50 automated landing pages with 200,000 impressions
annually
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·
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Incorporation
of dynamic content and triggered email
sends
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·
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Online
surveys
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·
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Tracking
and graphical reporting
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9
PAYMENT
TERMS
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·
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Phase
1 Monthly Cost: One time fee $60,000.00; Monthly maintenance fee
$2,500.00
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·
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Phase
2 Monthly Cost: One time marketing kit fee $25,000; Monthly maintenance
fee $2,500.00
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·
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Phase
3 Monthly Cost: Monthly maintenance fee
$1,000.00
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SERVICE
COMMENCEMENT
The
services under the three various phases shall commence upon mutual
agreement.
SERVICES
AVAILABLE AT ADDITIONAL COSTS
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·
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Campaign
design and creation, and strategic
planning
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·
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Direct
response programs
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·
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Market
research
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·
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Media
buying
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·
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Promotion
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·
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Preparation
of Podcasts and Webcasts
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·
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Viral
Marketing Campaigns
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·
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Social
Network and media content creation and
management
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·
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Additional
customization of the MarketMaster System
for
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·
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Access
to Interactive Messaging to expand email sends to text
messages
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·
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Full
creative development, design, and HTML programming for all email
offers
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·
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eMails
over 2 Million priced at $ per
email
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·
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Impressions
on landing pages over 200,000 priced at $ per
impression
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10