Common Contracts

2 similar Customer Care Agreement contracts

OrecX Customer Care Agreement
Customer Care Agreement • January 3rd, 2012

All support packages include software upgrades, maintenance & support in line with severity level. Response Times are related to the clients coverage hours (standard, customized or 24-hour)

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OrecX Customer Care Agreement
Customer Care Agreement • February 15th, 2011

All support packages include software upgrades, maintenance & support in line with severity level. Response Times are related to the clients coverage hours (standard, customized or 24-hour)

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