North Carolina Department of Health and Human Services Division of Social ServicesLanguage Services Agreement • August 3rd, 2005
Contract Type FiledAugust 3rd, 2005The Division of Social Services and County Departments of Social Services must take reasonable steps to ensure that Limited English Proficiency (LEP) persons have meaningful access to the programs, services, and information agencies provide. One of the provisions of the Voluntary Compliance Agreement signed with USDHHS OCR was that each DSS agency develops a Title VI /LEP compliance plan to address the needs of this ever-growing population of individuals whose primary language is not English. One of the requirements of each plan is that a consent for interpreter services be obtained from applicants/recipients/clients when interpreter services are used other than agency employees.