Common Contracts
1 similar Support Services Agreement contracts
SUPPORT SERVICES AGREEMENT FOR THE CIPHERTRUST® IRONMAIL® APPLIANCESupport Services Agreement • August 24th, 2004
This Support Services Agreement entered into as of the Effective Date listed below (“Agreement”) is made by and between CipherTrust, Inc., a Georgia corporation (“CipherTrust”) and the Customer identified below (“Customer”) and governs the annual maintenance and support services set forth herein for the IronMail® Software and, if so licensed by Customer, third party application software licensed directly from CipherTrust (the IronMail® Software and any third party application software collectively referred to herein as the “Software”) and for the computer hardware (“Appliance Hardware”) on which such Software is installed and operates (the IronMail® Software and Appliance Hardware collectively referred to herein as the “Appliance”), and, if requested and paid for by Customer, installation, integration and training services related to the Appliance. CipherTrust shall provide Customer telephone technical consultation, Updates (as defined herein) and Error correction (as defined herein) a
