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ContractBackup Service Agreement • February 22nd, 2018
Backup Service Agreement □ On plan II and III, the data and operating system backup files are left under the custody and care of the client. Red2Tech will onlybackup and restore files and is not responsible for the care and custody of files. □ On plan IIII Red2Tech will take responsibility for the custody and care of the operating system backup file only. □ Hard drives are machines that will eventually fail, Red2Tech recommends using 3 different drives that are no more than 5 years old to use as backup drives. A hard drive failure will damage the backup file. □ Operating system backups do not fix any current problems. All damages, virus and other problems will be backed up as is. A fullsystem virus scan is recommended but not necessary for backup service. □ Any changes to the operating system after backup will be erased in the event of a restore. Red2Tech recommends keeping a log of all new additions to operating system after backup. Customer is responsible for updating operating syste
