Master Services AgreementMaster Services Agreement • October 3rd, 2019
Contract Type FiledOctober 3rd, 2019CCR Amendment Date Description CCR-18, CCR-19 Amendment 2 June 30, 2012 • Added language to definitions for “Acceptance Review Period” and “Business Day” CCR-31 Amendment 3 September 28,2012 • Added definitions for “Email Minimum Volume Floor,” “Microsoft Office 365,” “Microsoft Office 365 Email Accounts,” “Microsoft Office 365 Annual Minimum Volume Commitment Date,” “MicrosoftOffice 365 Outsourcer Enrollment Agreement,” and “Service Level Credit Start Date” CCR-37 Amendment 4 October 31, 2012 • Added definition for “DCS Customer” Amendment 7 June 28, 2013 • Added definitions for “Exadata Instance” and “Exadata Instance Add-On Schema” Amendment8 March 1, 2014 • Revised definition for “Appliances” CCR- 160 Amendment 10 May 1, 2015 • Added definition for “Specialty Engine”• Deleted Optional “Public Cloud Portal”• Deleted “Optional Public Cloud Services Service”• Deleted “Product Service Description” CCR- 189 Amendment 11 May 31, 2015 • Added definition for “ Cloud Service Provider,”
DIR Contract Number: DIR-DCS-SCP-MSA-003Master Services Agreement • January 12th, 2019
Contract Type FiledJanuary 12th, 2019When used in this Agreement with initial capital letters, the terms listed in this Exhibit shall have the meanings set forth herein. In addition, common terms and acronyms are listed in Attachment 1-A.
DIR Contract Number: DIR-DCS-SCP-MSA-003Master Services Agreement • September 4th, 2018
Contract Type FiledSeptember 4th, 2018When used in this Agreement with initial capital letters, the terms listed in this Exhibit shall have the meanings set forth herein. In addition, common terms and acronyms are listed in Attachment 1-A.
Master Services AgreementMaster Services Agreement • June 8th, 2017
Contract Type FiledJune 8th, 2017Amendment / Date Exhibit 1 Reference Description First Amendment / March 31, 2012 Definitions Acceptance Review Period: Amended to included that any provision of written notice to DIR that Milestone Deliverable is ready complete and ready for review and is delivered outside Business Day that it shall be considered delivered on the next Business Day.Business Day: Amended to include that Business Day is from 7:00 a.m. to 5:00 pm local time and that State Holidays will include all holidays with status of “All Agencies Closed”, but not for skeleton crew holidays. Fourth Amendment / September 28, 2012 Definitions Added:-Email Minimum Volume Floor-Microsoft Office 365-Microsoft Office 365 Email Accounts- Microsoft Office 365 Annual Minimum Volume Commitment Date- Microsoft Office 365 Outsourcer Enrollment Agreement- Service Level Credit Start Date Fifth Amendment / October 31, 2012 Definitions Added: DCS Customer Eighth Amendment / June 28, 2013 Definitions Added: Exadata Instance and Exada
Master Services AgreementMaster Services Agreement • June 1st, 2016
Contract Type FiledJune 1st, 2016Amendment / Date Exhibit 1 Reference Description First Amendment / March 31, 2012 Definitions Acceptance Review Period: Amended to included that any provision of written notice to DIR that Milestone Deliverable is ready complete and ready for review and is delivered outside Business Day that it shall be considered delivered on the next Business Day.Business Day: Amended to include that Business Day is from 7:00 a.m. to 5:00 pm local time and that State Holidays will include all holidays with status of “All Agencies Closed”, but not for skeleton crew holidays. Fourth Amendment / September 28, 2012 Definitions Added:-Email Minimum Volume Floor-Microsoft Office 365-Microsoft Office 365 Email Accounts- Microsoft Office 365 Annual Minimum Volume Commitment Date- Microsoft Office 365 Outsourcer Enrollment Agreement- Service Level Credit Start Date Fifth Amendment / October 31, 2012 Definitions Added: DCS Customer Eighth Amendment / June 28, 2013 Definitions Added: Exadata Instance and Exada
Master Services AgreementMaster Services Agreement • October 13th, 2015
Contract Type FiledOctober 13th, 2015Change Log CCR Amendment Date Description CCR-18,CCR-19 Amendment 2 June 30, 2012 • Added language to definitions for “Acceptance ReviewPeriod” and “Business Day” CCR-31 Amendment 3 September 28,2012 • Added definitions for “Email Minimum Volume Floor,” “Microsoft Office 365,” “Microsoft Office 365 EmailAccounts,” “Microsoft Office 365 Annual Minimum Volume Commitment Date,” “Microsoft Office 365 OutsourcerEnrollment Agreement,” and “Service Level Credit StartDate” CCR-37 Amendment 4 October 31,2012 • Added definition for “DCS Customer” Amendment 7 June 28, 2013 • Added definitions for “Exadata Instance” and “ExadataInstance Add-On Schema” Amendment 8 March 1, 2014 • Revised definition for “Appliances” CCR-XX Amendment 10 May 1, 2015 • Added definition for “Specialty Engine”• Deleted Optional “Public Cloud Portal”• Deleted “Optional Public Cloud Services Service”• Deleted “Product Service Description”
Master Services AgreementMaster Services Agreement • August 31st, 2015
Contract Type FiledAugust 31st, 2015When used in this Agreement with initial capital letters, the terms listed in this Exhibit shall have the meanings set forth herein. In addition, common terms and acronyms are listed in Attachment 1-A.
Master Services AgreementMaster Services Agreement • February 22nd, 2015
Contract Type FiledFebruary 22nd, 2015When used in this Agreement with initial capital letters, the terms listed in this Exhibit shall have the meanings set forth herein. In addition, common terms and acronyms are listed in Attachment 1-A.
Master Services AgreementMaster Services Agreement • November 17th, 2014
Contract Type FiledNovember 17th, 2014When used in this Agreement with initial capital letters, the terms listed in this Exhibit shall have the meanings set forth herein. In addition, common terms and acronyms are listed in Attachment 1-A.
Master Services AgreementMaster Services Agreement • July 3rd, 2014
Contract Type FiledJuly 3rd, 2014Change Log CCR Amendment Date Description CCR-18,CCR-19 Amendment 2 June 30, 2012 • Added language to definitions for “Acceptance ReviewPeriod” and “Business Day” CCR-31 Amendment 3 September 28, 2012 • Added definitions for “Email Minimum Volume Floor,” “Microsoft Office 365,” “Microsoft Office 365 Email Accounts,” “Microsoft Office 365 Annual Minimum Volume Commitment Date,” “Microsoft Office 365 Outsourcer Enrollment Agreement,” and “Service Level Credit StartDate” CCR-37 Amendment 4 October 31, 2012 • Added definition for “DCS Customer” Amendment 7 June 28, 2013 • Added definitions for “Exadata Instance” and “ExadataInstance Add-On Schema” Amendment 8 March 1, 2014 • Revised definition for “Appliances”