Common Contracts
2 similar Service Level Agreement (Sla) contracts
ContractService Level Agreement (Sla) • January 16th, 2015
SERVICE LEVEL AGREEMENT (SLA) v.2015 LAB DATA CENTER INFORMATION SYSTEMS DEPARTMENTAUTONOMOUS UNIVERSITY OF AGUASCALIENTES ITS GENERAL DATA • ITS ID ITS6.1 • ITS NAME VISUAL STUDIO 2010 PROFESSIONAL • ITS DESCRIPTION REMOTE ACCESS TO VISUAL STUDIO 2010 PROFESSIONAL DEVELOPMENT ENVIRONMENT VIA WINDOWS RDP CONNECTION. USER CAN USE VB.NET, C#.NET AND VWEB.NET. • ITS MARKET SPACE PROFESSORS AND STUDENTS OF LITC UNDERGRADUATE COURSES (C#.NET, VB.NET OR VWEB.NET PROGRAMMING). • ITS VALUE PROVISION OF ACCESS TO A REMOTE SERVICE (VS2010 PROFESSIONAL NOT AVAILABLE IN LAPTOPS BY REQUIRED LICENSES). • ITS ACCESS MODE WINDOWS RDP PROTOCOL (with mstsc.exe tool). ITS SUPPLIER-CUSTOMER-USER DATA • ITS SUPPLIER LABDC – DSI – UAA - Building 204 • ITS SUPPORT LABDC TECH STAFF TEAMStaff.01 • ITS SUPPORT SCHEDULE 10.00 am – 12.00 am • ITS CUSTOMER • ITS SERVED COURSE • ITS USERS 1 Professor and Student Teams • ITS PERIOD Feb-Jun 2015 o ITS Start Date Feb.01.2015 o ITS End Date Jun.30.2015 ITS SUPPLIER
ContractService Level Agreement (Sla) • January 16th, 2015
SERVICE LEVEL AGREEMENT (SLA) v.2015 LAB DATA CENTER INFORMATION SYSTEMS DEPARTMENTAUTONOMOUS UNIVERSITY OF AGUASCALIENTES ITS GENERAL DATA • ITS ID ITS6.2 • ITS NAME VISUAL STUDIO 2010 PROFESSIONAL • ITS DESCRIPTION REMOTE ACCESS TO VISUAL STUDIO 2010 PROFESSIONAL DEVELOPMENT ENVIRONMENT VIA WINDOWS RDP CONNECTION. USER CAN USE VB.NET, C#.NET AND VWEB.NET. • ITS MARKET SPACE PROFESSORS AND STUDENTS OF LITC UNDERGRADUATE COURSES (C#.NET, VB.NET OR VWEB.NET PROGRAMMING). • ITS VALUE PROVISION OF ACCESS TO A REMOTE SERVICE (VS2010 PROFESSIONAL NOT AVAILABLE IN LAPTOPS BY REQUIRED LICENSES). • ITS ACCESS MODE WINDOWS RDP PROTOCOL (with mstsc.exe tool). ITS SUPPLIER-CUSTOMER-USER DATA • ITS SUPPLIER LABDC – DSI – UAA - Building 204 • ITS SUPPORT LABDC TECH STAFF TEAMStaff.01 • ITS SUPPORT SCHEDULE 10.00 am – 12.00 am • ITS CUSTOMER • ITS SERVED COURSE • ITS USERS 1 Professor and Student Teams • ITS PERIOD Feb-Jun 2015 o ITS Start Date Feb.01.2015 o ITS End Date Jun.30.2015 ITS SUPPLIER
