TERMS AND CONDITIONS APPLYING TO PROGRESS DATA CLOUD SUBSCRIPTION SUPPORT SERVICESSupport Terms • November 14th, 2024
Contract Type FiledNovember 14th, 2024The terms and conditions set forth herein (“Support Terms”) are supplemental to (a) any Order Document that incorporates this document by reference, (b) the Progress Data Cloud End User License Agreement that incorporates this document by reference (“EULA”) and (c) any other terms and conditions incorporated by reference in the Order Document, including, without limitation, a Software License and Services Agreement or any other license agreement expressly referenced in the Order Document (“Agreement”) and any Progress Data Cloud Hosting Services Addendum referenced in the Order Document (“Hosting Addendum”). “Order Document” means the document executed by Progress (or its Affiliate) (“Supplier”) and the party making the purchase (“Customer”), pursuant to which Customer orders and Supplier accepts to supply the Services under the Progress Data Cloud subscription. In the event of any conflict by and among the Order Document, the EULA, the Agreement, Hosting Addendum and/or these Support