Common Contracts
1 similar Supplier Service Level Agreement contracts
Supplier Service Level Agreement SLA-05072024-1Supplier Service Level Agreement • September 18th, 2024
As part of our commitment to quality and to ensure compliance with the strict quality management systems which Expat Relocation Solutions (ERS) / Arca International operate, we require all service partners to perform to the standards set out in this agreement. These standards are intended as a minimum level of expectation and should not be interpreted as a compromise to higher service levels routinely performed. Performance against these standards is regularly monitored and part of our approved supplier review. This agreement does not form part of a commercial contract between parties, nor does it guarantee any levels of business
