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Web hosting service level agreement templateWeb Hosting Service Level Agreement • January 9th, 2022
This Agreement describes the standard service level that all web hosting customers can expect from Design Inc. Try to quantify the levels of service that all hosting customers can expect, and the remedies we offer if we fail to provide service to those levels Design Inc offers a reagent hosting service for all websites and offers 99% of activity time. We constantly review the websites that we host to make sure that they work correctly, since the routine use, maintenance and software updates can affect the functions therefore, it is the customer's responsibility to check that your website is functioning as I should. 99.9% Network and Servers Uptime Design Inc ensures that the customer's website, which is housed in the network and servers of Design Inc UK Ltd, will be available 99.9% of the time, excluding maintenance, as defined below. The downtime of the network is defined as the website hosted by the client that can not be seen or accessed through the Internet, due to failures in mana
