IMPORTANT**Important • March 5th, 2020
Contract Type FiledMarch 5th, 2020Please read this Support Service Agreement (this “Agreement”) carefully. Customer's execution of an Order Form for a subscription to the Service or Customer's access to or use of the Service constitutes Customer's consent to this Agreement. This Agreement is between you and the company or organization that you represent (“Customer”) and ThreatConnect, Inc. at 3865 Wilson Blvd, Suite 550, Arlington, VA 22203 (“ThreatConnect”) concerning Support Services for RSA Netwitness Orchestrator 6.0+. Customer's agreement to these terms in accordance with the process set out in this Agreement will constitute a valid and binding signature, and upon ThreatConnect’s request, Customer will also sign a non-electronic version of this Agreement. ThreatConnect and Customer are herein referred to each as a "Party" and collectively as the "Parties". Notwithstanding anything the contrary herein, Licensor shall promptly inform RSA of any Severity 1 or 2 Errors of which it becomes aware and shall promptly resp