Common Contracts
2 similar Service Service Level Agreement contracts
DISASTER RECOVERY STORAGE SERVICE SERVICE LEVEL AGREEMENT (SLA)Service Service Level Agreement • August 22nd, 2017
The Washington Office of the Secretary of State, Division of Archives & Records Management (herein referred to as OSOS) and <Name of Customer> (herein referred to as Customer) enter into this Service Level Agreement (SLA) for the Disaster Recovery Storage Service (DRSS). In the event of a records disaster, the tape or hard drive backups held on behalf of the Customer for the purpose of disaster recovery are available to the Customer in order to recreate the Customer’s records.
DISASTER RECOVERY STORAGE SERVICE SERVICE LEVEL AGREEMENT (SLA)Service Service Level Agreement • December 15th, 2009
The Washington Office of the Secretary of State, Division of Archives & Records Management (herein referred to as OSOS) and <Name of Customer> (herein referred to as Customer) enter into this Service Level Agreement (SLA) for the Disaster Recovery Storage Service (DRSS). In the event of a records disaster, the tape or hard drive backups held on behalf of the Customer for the purpose of disaster recovery are available to the Customer in order to recreate the Customer’s records.
