Gurobi Optimization Instant Cloud Service Level Agreement (SLA)Service Level Agreement (Sla) • November 17th, 2022
Contract Type FiledNovember 17th, 2022Gurobi Optimization (“Gurobi”) will use commercially reasonable efforts to maximize the availability of Instant Cloud and where the service availability falls below certain specified metrics, Gurobi will provide applicable Service Level Credits. The detailed requirements for Service Level Credit eligibility are set forth below.